Lexmark C925 User Guide

C925

User's Guide

September 2011 www.lexmark.com

Machine type(s):

5041

Model(s):

030

Contents 2

Safety information.....................................................................................11

Learning about the printer.........................................................................13

Thank you for choosing this printer!.......................................................................................................13

Finding information about the printer....................................................................................................13

Selecting a location for the printer..........................................................................................................14

Printer configurations.............................................................................................................................15

Understanding the printer control panel................................................................................................17

Understanding the home screen................................................................18

Understanding the home screen.............................................................................................................18

Using the touch-screen buttons..............................................................................................................19

Setting up and using the home screen applications....................................22

Accessing the Embedded Web Server.....................................................................................................22

Activating the home screen applications................................................................................................22

Exporting and importing a configuration using the Embedded Web Server...........................................25

Additional printer setup.............................................................................26

Installing internal options........................................................................................................................26

Available internal options.................................................................................................................................26

Accessing the system board.............................................................................................................................. 27

Installing a memory card ..................................................................................................................................28

Installing a flash memory or firmware card......................................................................................................31

Installing an Internal Solutions Port..................................................................................................................32

Installing a printer hard disk ............................................................................................................................. 38

Removing the printer hard disk ........................................................................................................................40

Installing optional trays...........................................................................................................................42

Order of installation.......................................................................................................................................... 42

Installing a printer stand and optional tray ......................................................................................................42

Installing 550‑sheet trays.................................................................................................................................. 48

Attaching cables......................................................................................................................................54

Verifying printer setup............................................................................................................................55

Printing a menu settings page ..........................................................................................................................55

Printing a network setup page.......................................................................................................................... 55

Setting up the printer software...............................................................................................................56

Installing the printer software ..........................................................................................................................56

Contents 3

Updating available options in the printer driver .............................................................................................. 56

Setting up wireless printing.....................................................................................................................57

Information you will need to set up the printer on a wireless network ...........................................................57

Installing the printer on a wireless network (Windows)...................................................................................58

Installing the printer on a wireless network (Macintosh).................................................................................60

Installing the printer on a wired network...............................................................................................62

Changing port settings after installing a new network Internal Solutions Port......................................64

Setting up serial printing.........................................................................................................................66

Minimizing your printer's environmental impact........................................68

Saving paper and toner...........................................................................................................................68

Using recycled paper ........................................................................................................................................ 68

Conserving supplies ..........................................................................................................................................68

Saving energy..........................................................................................................................................69

Using Eco‑Mode................................................................................................................................................69

Reducing printer noise...................................................................................................................................... 69

Adjusting Sleep Mode.......................................................................................................................................70

Using Hibernate Mode......................................................................................................................................71

Adjusting the brightness of the display ............................................................................................................ 71

Recycling..................................................................................................................................................72

Recycling Lexmark products .............................................................................................................................72

Recycling Lexmark packaging............................................................................................................................ 72

Returning Lexmark cartridges for reuse or recycling........................................................................................72

Loading paper and specialty media............................................................73

Setting the paper size and type...............................................................................................................73

Loading the standard or optional 550‑sheet tray...................................................................................73

Loading the multipurpose feeder............................................................................................................77

Linking and unlinking trays......................................................................................................................80

Linking trays ...................................................................................................................................................... 80

Unlinking trays .................................................................................................................................................. 80

Creating a custom name for a paper type ........................................................................................................ 80

Assigning a custom paper type name ...............................................................................................................81

Configuring a custom name ..............................................................................................................................81

Paper and specialty media guide................................................................82

Paper guidelines......................................................................................................................................82

Paper characteristics.........................................................................................................................................82

Unacceptable paper..........................................................................................................................................83

Selecting paper .................................................................................................................................................83

Selecting preprinted forms and letterhead ......................................................................................................83

Using recycled paper and other office papers.................................................................................................. 84

Contents 4

Storing paper...........................................................................................................................................84

Supported paper sizes, types, and weights.............................................................................................85

Supported paper sizes ...................................................................................................................................... 85

Supported paper types and weights ................................................................................................................. 87

Printing......................................................................................................88

Printing a document................................................................................................................................88

Printing a document .........................................................................................................................................88

Printing in black and white ...............................................................................................................................88

Adjusting toner darkness .................................................................................................................................. 88

Printing from a flash drive.......................................................................................................................89

Printing from a flash drive ................................................................................................................................89

Supported flash drives and file types................................................................................................................90

Printing specialty documents..................................................................................................................90

Tips on using letterhead ...................................................................................................................................90

Tips on using transparencies ............................................................................................................................91

Tips on using envelopes.................................................................................................................................... 91

Tips on using labels........................................................................................................................................... 92

Tips on using card stock....................................................................................................................................92

Printing confidential and other held jobs................................................................................................93

Storing print jobs in the printer ........................................................................................................................ 93

Printing confidential and other held jobs .........................................................................................................93

Printing information pages......................................................................................................................94

Printing a font sample list ................................................................................................................................. 94

Printing a directory list......................................................................................................................................94

Using Max Speed and Max Yield....................................................................................................................... 95

Canceling a print job................................................................................................................................95

Canceling a print job from the printer control panel........................................................................................95

Canceling a print job from the computer ......................................................................................................... 95

Understanding printer menus....................................................................97

Menus list................................................................................................................................................97

Supplies menu.........................................................................................................................................98

Paper menu...........................................................................................................................................100

Default Source menu ...................................................................................................................................... 100

Paper Size/Type menu .................................................................................................................................... 101

Configure MP menu ........................................................................................................................................ 104

Substitute Size menu ......................................................................................................................................104

Paper Weight menu ........................................................................................................................................104

Paper Loading menu .......................................................................................................................................106

Custom Types menu ....................................................................................................................................... 108

Custom Names menu .....................................................................................................................................108

Contents 5

Universal Setup menu.....................................................................................................................................108

Reports menu........................................................................................................................................109

Reports menu ................................................................................................................................................. 109

Network/Ports menu.............................................................................................................................110

Active NIC menu .............................................................................................................................................110

Standard Network or Network [x] menus.......................................................................................................110

Network Reports menu .................................................................................................................................. 112

Network Card menu........................................................................................................................................112

TCP/IP menu ...................................................................................................................................................113

IPv6 menu .......................................................................................................................................................114

Wireless menu ................................................................................................................................................114

AppleTalk menu .............................................................................................................................................. 115

Standard USB menu ........................................................................................................................................116

Parallel [x] menu .............................................................................................................................................118

Serial [x] menu ................................................................................................................................................ 120

SMTP Setup menu ..........................................................................................................................................122

Security menu.......................................................................................................................................124

Miscellaneous Security Settings menu ........................................................................................................... 124

Confidential Print menu..................................................................................................................................124

Disk Wiping menu ...........................................................................................................................................125

Security Audit Log menu ................................................................................................................................. 126

Set Date and Time menu ................................................................................................................................127

Settings menu........................................................................................................................................128

General Settings menu ................................................................................................................................... 128

Flash Drive menu ............................................................................................................................................135

Setup menu.....................................................................................................................................................137

Job Accounting menu .....................................................................................................................................139

Finishing menu................................................................................................................................................ 140

Quality menu .................................................................................................................................................. 142

Utilities menu..................................................................................................................................................145

XPS menu........................................................................................................................................................ 146

PDF menu........................................................................................................................................................ 146

PostScript menu.............................................................................................................................................. 146

PCL Emul menu ............................................................................................................................................... 147

HTML menu ....................................................................................................................................................149

Image menu .................................................................................................................................................... 150

Help menu.............................................................................................................................................151

Securing the memory before moving the printer......................................152

Statement of Volatility..........................................................................................................................152

Erasing volatile memory........................................................................................................................152

Erasing non‑volatile memory................................................................................................................153

Erasing printer hard disk memory.........................................................................................................153

Contents 6

Configuring printer hard disk encryption..............................................................................................154

Maintaining the printer............................................................................155

Cleaning the exterior of the printer......................................................................................................155

Cleaning the printhead lenses...............................................................................................................155

Storing supplies.....................................................................................................................................158

Checking the status of supplies.............................................................................................................158

Checking the status of supplies from the printer control panel ..................................................................... 158

Checking the status of supplies from a network computer ............................................................................159

Ordering supplies..................................................................................................................................159

Ordering toner cartridges ............................................................................................................................... 159

Ordering imaging units ...................................................................................................................................159

Ordering a fuser or a transfer module ............................................................................................................160

Ordering a waste toner bottle ........................................................................................................................160

Replacing Supplies.................................................................................................................................161

Replacing an imaging unit............................................................................................................................... 161

Replacing a toner cartridge............................................................................................................................. 163

Replacing the waste toner bottle ...................................................................................................................165

Moving the printer................................................................................................................................167

Before moving the printer ..............................................................................................................................167

Moving the printer to another location......................................................................................... ................. 167

Shipping the printer........................................................................................................................................ 167

Administrative support............................................................................168

Finding advanced networking and administrator information.............................................................168

Using the Embedded Web Server.........................................................................................................168

Checking the virtual display...................................................................................................................168

Checking the printer status...................................................................................................................169

Viewing reports.....................................................................................................................................169

Restoring factory default settings.........................................................................................................169

Clearing jams............................................................................................170

Avoiding jams........................................................................................................................................170

Understanding jam numbers and locations..........................................................................................170

200 paper jam.......................................................................................................................................172

201 paper jam.......................................................................................................................................173

203 paper jam.......................................................................................................................................174

230 paper jam.......................................................................................................................................175

231–239 paper jams..............................................................................................................................175

Contents 7

24x paper jam........................................................................................................................................176

250 paper jam.......................................................................................................................................178

Troubleshooting.......................................................................................179

Checking an unresponsive printer.........................................................................................................179

Understanding printer messages..........................................................................................................179

Adjusting color ................................................................................................................................................179

An error has occurred with the USB drive. Please remove and reinsert drive. ..............................................179

Change [paper source] to [custom type name] .............................................................................................. 179

Change [paper source] to [custom type name] load [orientation]................................................................. 179

Change [paper source] to [custom string] ...................................................................................................... 180

Change [paper source] to [custom string] load [orientation] ......................................................................... 180

Change [paper source] to [paper size] [paper type] .......................................................................................180

Change [paper source] to [paper size] [paper type] load [orientation].......................................................... 180

Close [tray] door .............................................................................................................................................180

Close front or side door .................................................................................................................................. 180

Disk corrupted ................................................................................................................................................ 181

Disk near full. Securely clearing disk space.....................................................................................................181

Disk problem...................................................................................................................................................181

Error reading USB drive. Remove USB............................................................................................................181

Insert Tray [x]..................................................................................................................................................181

Install Tray [x] .................................................................................................................................................181

Load [src] with [custom type name] ............................................................................................................... 182

Load [src] with [custom string] .......................................................................................................................182

Load [src] with [size] .......................................................................................................................................182

Load [src] with [type] [size].............................................................................................................................182

Load Manual Feeder with [custom type name]..............................................................................................182

Load Manual Feeder with [custom string] ......................................................................................................183

Load Manual Feeder with [paper size] ........................................................................................................... 183

Load Manual Feeder with [paper type] [paper size].......................................................................................183

Paper changes needed.................................................................................................................................... 183

Remove paper from standard output bin .......................................................................................................183

Restore held jobs? ..........................................................................................................................................183

Some held jobs were not restored .................................................................................................................184

Supply needed to complete job......................................................................................................................184

Tray [x] paper size unsupported .....................................................................................................................184

Unsupported disk............................................................................................................................................184

30.xx Missing [color] cartridge and/or [color] imaging unit ...........................................................................184

31.xx Missing or defective [color] cartridge ...................................................................................................184

32.xx [color] cartridge part number unsupported by device..........................................................................184

34 Incorrect paper size, open [src] ................................................................................................................. 184

35 Insufficient memory to support Resource Save feature ............................................................................ 185

36 Printer service required .............................................................................................................................185

37 Insufficient memory to collate job............................................................................................................. 185

Contents 8

37 Insufficient memory for Flash Memory Defragment operation ................................................................185

37 Insufficient memory, some held jobs will not be restored ........................................................................ 185

37 Insufficient memory, some Held Jobs were deleted.................................................................................. 185

38 Memory full ............................................................................................................................................... 186

39 Complex page, some data may not have printed ...................................................................................... 186

51 Defective flash detected ............................................................................................................................ 186

52 Not enough free space in flash memory for resources.............................................................................. 186

53 Unformatted flash detected ...................................................................................................................... 186

54 Serial option [x] error.................................................................................................................................186

54 Standard network software error .............................................................................................................. 187

54 Network [x] software error........................................................................................................................ 187

55 Unsupported option in slot [x]...................................................................................................................187

56 Parallel port [x] disabled ............................................................................................................................187

56 Serial port [x] disabled ............................................................................................................................... 187

56 Standard USB port disabled .......................................................................................................................187

56 Standard parallel port disabled..................................................................................................................188

56 USB port [x] disabled .................................................................................................................................188

57 Configuration change, some held jobs were not restored ........................................................................188

58 Too many disks installed............................................................................................................................188

58 Too many flash options installed ...............................................................................................................188

58 Too many trays attached ...........................................................................................................................189

58 Input config error....................................................................................................................................... 189

61 Remove defective disk ............................................................................................................................... 189

62 Disk full ......................................................................................................................................................189

80.xx Fuser near life warning.......................................................................................................................... 189

80.xx Fuser life warning ..................................................................................................................................189

80.xx Replace fuser ......................................................................................................................................... 190

80.xx Fuser missing .........................................................................................................................................190

82.xx Replace waste toner bottle ...................................................................................................................190

82.xx Waste toner bottle nearly full ............................................................................................................... 190

83.xx Transfer module life warning ................................................................................................................ 190

83.xx Transfer module missing ....................................................................................................................... 190

83.xx Replace transfer module .......................................................................................................................190

84 Defective [color] imaging unit....................................................................................................................190

84.xx [color] imaging unit nearly low.............................................................................................................. 191

84.xx [color] imaging unit low......................................................................................................................... 191

84.xx Replace [color] imaging unit and [color] cartridge ................................................................................191

84 Unsupported [color] imaging unit.............................................................................................................. 191

88.xx [color] cartridge nearly low ................................................................................................................... 191

88.xx [color] cartridge low .............................................................................................................................. 191

88.2x Replace [color] cartridge.......................................................................................................................192

1565 Emulation error, load emulation option ................................................................................................ 192

Solving printing problems.....................................................................................................................192

Multiple‑language PDF files do not print ........................................................................................................ 192

Printer control panel display is blank or displays only diamonds ...................................................................192

Contents 9

Error message about reading USB drive appears ...........................................................................................192

Print jobs do not print.....................................................................................................................................192

Confidential and other held jobs do not print ................................................................................................ 193

Print job takes longer than expected..............................................................................................................194

Job prints from the wrong tray or on the wrong paper .................................................................................. 194

Incorrect characters print ............................................................................................................................... 194

Tray linking does not work..............................................................................................................................195

Large jobs do not collate................................................................................................................................. 195

Unexpected page breaks ................................................................................................................................195

Solving home screen applications problems.........................................................................................196

An application error has occurred .................................................................................................................. 196

Solving option problems........................................................................................................................196

Option does not operate correctly or quits after it is installed ...................................................................... 196

Paper tray problems .......................................................................................................................................197

Cannot detect flash memory card .................................................................................................................. 197

Cannot detect printer hard disk...................................................................................................................... 197

Internal Solutions Port does not operate correctly ........................................................................................197

Internal print server does not operate correctly ............................................................................................198

Memory card .................................................................................................................................................. 198

USB/parallel interface card does not operate correctly ................................................................................. 198

Solving paper feed problems.................................................................................................................199

Paper frequently jams..................................................................................................................................... 199

Paper jam message remains after jam is cleared ...........................................................................................199

Jammed pages are not reprinted.................................................................................................................... 199

Solving print quality problems..............................................................................................................200

Characters have jagged or uneven edges ....................................................................................................... 200

Clipped images................................................................................................................................................ 200

Fine horizontal lines appear on color pages ...................................................................................................200

Gray background.............................................................................................................................................201

Incorrect margins............................................................................................................................................ 201

Light colored line, white line, or incorrectly colored line appears on prints ..................................................202

Paper curl........................................................................................................................................................202

Print irregularities ...........................................................................................................................................203

Print is too dark ..............................................................................................................................................204

Print is too light...............................................................................................................................................205

Printer is printing blank pages ........................................................................................................................206

Repeating defects appear on a page .............................................................................................................. 206

Shadow images appear on prints ................................................................................................................... 207

Skewed print ................................................................................................................................................... 208

Solid color pages .............................................................................................................................................208

Streaked horizontal lines appear on prints..................................................................................................... 209

Streaked vertical lines appear on prints ......................................................................................................... 209

Toner fog or background shading appears on the page .................................................................................210

Toner rubs off .................................................................................................................................................210

Contents 10

Toner specks ................................................................................................................................................... 210

Transparency print quality is poor .................................................................................................................. 211

Uneven print density ...................................................................................................................................... 211

Solving color quality problems..............................................................................................................211

FAQ about color printing ................................................................................................................................ 211

Embedded Web Server does not open.................................................................................................215

Check the network connection.......................................................................................................................215

Check the address entered in the Web browser ............................................................................................215

Temporarily disable Web proxy servers .........................................................................................................215

Contacting customer support................................................................................................................215

Notices.....................................................................................................216

Product information..............................................................................................................................216

Edition notice........................................................................................................................................216

Power consumption..............................................................................................................................220

Index........................................................................................................231

Safety information 11

Safety information

Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

Do not place or use this product near water or wet locations.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

• Disconnect all cords and cables from the printer before moving it.

• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same

time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

Safety information 12

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other drawers or trays closed until needed.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

SAVE THESE INSTRUCTIONS.

Learning about the printer 13

Learning about the printer

Thank you for choosing this printer!

We've worked hard to make sure it will meet your needs.

To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.

We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Configuring the printer on a network (depending on your

printer model)

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Instructions for:

• Installing the printer using Guided or Advanced wireless setup

• Connecting the printer to an Ethernet or a wireless network

• Troubleshooting printer connection problems

Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com.

User's Guide—The User's Guide is available on the Software and Documentation CD.

For updates, check our Web site at http://support.lexmark.com.

Networking Guide— Open the Software and Documentation CD, and then look for Printer and Software Documentation under the Pubs folder. From

the list of publications, click the Networking Guide link.

Learning about the printer 14

What are you looking for? Find it here

Help using the printer softwar e Windows or Mac Help—Open a printer software program

or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• The Help installs automatically with the printer

software.

• The printer software is located in the printer

Program folder or on the desktop, depending on your operating system.

Latest supplemental information, updates, and techni cal support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Telephone support

Lexmark Support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation for

your country or region can be found on the Support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact support so they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the US—See the Statement of Limited Warranty

included with this printer, or at http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with your printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them too. It is important to:

• Set up the printer near a wall outlet.

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee

156 standard.

• Provide a flat, sturdy, and stable surface.

Learning about the printer 15

• Keep the printer: – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust

• Allow the following recommended amount of space around the printer for proper ventilation:

1 385 mm (15.16 in.)

2 609.6 mm (24.0 in.)

3 100 mm (3.94 in.)

4 100 mm (3.94 in.)

5 100 mm (3.94 in.)

Printer configurations

Notes:

• The printer stand is a cabinet that can be converted into a caster base.

• If used with a printer stand, then the printer supports only one optional 550-sheet tray.

• If used with a caster base, then the printer supports a maximum of three optional 550-sheet trays.

Learning about the printer 16

1 Printer control panel

2 Standard exit bin

3 Multipurpose feeder

4 Standard 150‑sheet tray

5 Standard 250‑sheet tray

6‑8 Optional 550‑sheet tray

9 Caster base (converted from a printer stand)

10 Printer stand

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must

use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.

Learning about the printer 17

Understanding the printer control panel

Item Description

1 Display Shows the status of the printer

2 Home Lets you navigate back to the home screen

3 Keypad Allows you to enter numbers, letters, or symbols

4 Sleep Mode Enables Sleep Mode

Note: Touching the screen or any hard button presses will cause the printer to wake from Sleep

Mode.

5 USB port Allows the user to connect a USB flash drive to the printer

Note: Only the front USB port supports flash drives.

6 Indicator light

• Off—The printer is off.

4 5

• Blinking green—The printer is warming up, processing data, or printing.

• Solid green—The printer is on, but idle.

• Solid red—Operator intervention is needed.

• Amber—The printer enters Sleep Mode or Hibernate Mode.

7 Stop/Cancel Stops all printer activity

Note: A list of options is displayed once Stopped appears on the display.

Understanding the home screen 18

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen buttons and icons to initiate an action.

Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

1 2 3 4

5678

Touch To

1 Change Language Change the primary language of the printer.

2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.

Note: The tree view does not include bookmarks created within Forms and Favorites, and the ones in the tree are not usable from within Forms and Favorites.

3 Held Jobs Display all current held jobs.

4 USB or USB

Thumbdrive

5 Menus Access printer menus.

6 Status message bar

View, select, or print photos and documents from a flash drive.

Note: This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer.

Note: These menus are available only when the printer is in the Ready state.

• Show the current printer status such as Ready or Busy.

• Show printer conditions such as Fuser missing or Cartridge Low.

• Show intervention messages and the instructions on how to clear them.

7 Status/Supplies

• Display a warning or error message whenever the printer requires intervention to

continue processing.

• Access the messages screen for more information on the message, and how to clear it.

8 Tips Open a context‑sensitive Help information on the touch screen.

Understanding the home screen 19

This may also appear on the home screen:

Touch To

Search Held Jobs Search current held jobs.

Using the touch-screen buttons

Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,

administrative setup, and active embedded solutions.

Sample touch screen

1 2 3 4

Touch To

1 Up arrow

2 Delete folder

3 Left arrow

4 Right arrow

Scroll up.

Delete the file you selected.

Scroll to the left.

Scroll to the right.

5 Right scroll increase

Scroll to another value in increasing order.

Understanding the home screen 20

Touch To

6 Left scroll decrease

7 Down arrow

8 Accept

9 Cancel

10 Back

Scroll to another value in decreasing order.

Scroll down.

Save a setting.

• Cancel an action or a selection.

• Cancel out a screen and return to the previous screen.

Navigate back to the previous screen.

Other touch-screen buttons

Touch To

Exit

Radio button

Exit from the current screen to the home screen.

Select or clear an item.

Understanding the home screen 21

Features

Feature Description

Menu trail line: Menus > Settings > Print Settings >

Number of Copies

Attendance message alert

Warning

A menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact location within the menus.

Number of Copies is not underlined since this is the current screen. If you touch an underlined word on the Number of Copies screen before the Number of Copies is set and saved, then the selection is not saved, and does not become the default setting.

If an attendance message affects a function, then this icon appears and the red indicator light blinks.

If an error condition occurs, then this icon appears.

Setting up and using the home screen applications 22

Setting up and using the home screen applications

Notes:

• Your home screen, icons, and buttons may vary depending on your home screen customization settings,

administrative setup, and active embedded applications. Some applications are supported only on select printer models.

• There may be additional solutions and applications available for purchase. To learn more, visit

www.lexmark.com. Or, inquire at your point of purchase.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.

The Embedded Web Server page appears.

Showing or hiding icons on the home screen

1 From the Embedded Web Server, click Settings > General Settings > Home screen customization.

A list of basic printer functions appears.

2 Select the check boxes to specify which icons appear on the printer home screen.

Cleared check box items are hidden.

3 Click Submit.

Activating the home screen applications

For detailed information about configuring and using home screen applications, visit the Lexmark Web site at http://support.lexmark.com.

Setting up and using the home screen applications 23

Background and Idle Screen

Icon Description

The application lets you customize the background and idle screen of your printer home screen.

To change the background of the printer home screen using the printer control panel, do the following:

1 From the home screen, navigate to:

Change Background > select background to use

2 Touch .

Forms and Favorites

Icon Description

The application helps you simplify and streamline work processes by letting you quickly find and print frequently used online forms directly from the home screen. For example, you can print the latest version of a form exactly when you need it. This eliminates inventories of printed forms that can easily become outdated.

Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall settings to allow the printer at least a read access. For help, see the documentation that came with your operating system.

To configure Forms and Favorites, do the following:

1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.

2 Define the bookmarks, and then customize the settings.

3 Click Apply.

To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or search for forms based on a form number, name, or description.

Setting up and using the home screen applications 24

Eco‑Settings

Icon Description

The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer.

Showroom

Icon Description

The application lets you create and display a customized slide show on the touch screen of your printer. You can specify how long each slide is displayed, and images can be loaded either from a flash drive or through the printer Embedded Web Server.

Remote Operator Panel

This application shows the printer control panel on your computer screen and lets you interact with the printer control panel, even when you are not physically near the printer. From your computer screen, you can view the printer status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at the printer.

To activate Remote Operator Panel, do the following:

1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.

2 Select the Enabled check box, and then customize the settings.

3 Click Apply.

To use Remote Operator Panel, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC Applet.

Setting up and using the home screen applications 25

Exporting and importing a configuration using the Embedded Web Server

You can export configuration settings into a text file that can then be imported and used to apply the settings to one or more additional printers.

Exporting a configuration

1 From the Embedded Web Server, click Settings or Configuration.

2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.

3 From Installed Solutions, click the name of the application you want to configure.

4 Click Configure > Export.

5 Follow the instructions on the computer screen to save the configuration file, and then enter a unique file name or

use the default name.

Note: If a JVM Out of Memory error occurs, then repeat the export until the configuration file is saved.

Importing a configuration

1 From the Embedded Web Server, click Settings or Configuration.

2 Click Device Solutions > Solutions (eSF), or click Embedded Solutions.

3 From Installed Solutions, click the name of the application you want to configure.

4 Click Configure > Import.

5 Browse to the saved configuration file, and then load or preview it.

Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.

Additional printer setup 26

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Available internal options

• Memory cards – Printer memory – Flash memory – Fonts

• Firmware cards – Bar Code – PrintCryption

• Printer hard disk

• Lexmark – RS‑232‑C Serial ISP – Parallel 1284‑B ISP – MarkNet – MarkNet N8130 10/100 Fiber ISP – MarkNet N8120 10/100/1000 Ethernet ISP

Internal Solutions Ports (ISP)

N8250 802.11 b/g/n Wireless ISP

Note: An external kit is needed to support the ISP.

Additional printer setup 27

Accessing the system board

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

Note: This task requires a flathead screwdriver.

1 Remove the cover.

2 Turn the screws on the metal panel counterclockwise to remove them, and then pull the panel down.

Note: Remove the two screws emphasized in the illustration.

Note: Do not unplug the fan cable unless necessary.

3 Use the following illustration to locate the appropriate connectors.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity.

Touch something metal on the printer before touching any system board electronic components or connectors.

1 Fan cable connector

2 Memory card connector

3 Firmware and flash memory card connectors

4 ISP connector

5 Hard disk connector

Additional printer setup 28

4 Reattach the metal panel.

Note: Make sure the fan cable is plugged to its connector before reattaching the metal panel.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity.

Touch something metal on the printer before touching any system board electronic components or connectors.

a Lift up and reattach the metal panel.

b Turn the screws on the metal panel clockwise.

5 Reattach the cover.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.

Additional printer setup 29

An optional memory card can be purchased separately and attached to the system board.

1 Access the system board.

For more information, see “Accessing the system board” on page 27.

Notes:

• This task requires a flathead screwdriver.

• Do not unplug the fan cable upon opening the metal panel.

Note:

2 Unpack the memory card.

Note: Avoid touching the connection points along the edge of the card.

3 On the system board, open the memory card connector latches.

Additional printer setup 30

4 Align the notches on the memory card to the ridges on the connector.

1 Notch

2 Ridge

5 Push the memory card straight into the connector until it clicks into place.

6 Reattach the system board cover.

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