Lexmark C912 Setup Guide

C912

Setup Guide

March 2003

www.lexmark.com

English

Edition: March 2003

The following paragraph does not apply to any country where such
provisions are inconsistent with local law: LEXMARK

INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED ,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED W ARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow disclaimer of express or implied warranties in
certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in later editions. Improvements or changes
in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark
International, Inc., Department F95/032-2, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send
to Lexmark International Ltd., Marketing and Services Department,
Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may
use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you. You can purchase
additional copies of publications related to this product by calling 1-800­553-9727. In the United Kingdom and Eire, call [phone]. In
other countries, contact your point of purchase.

References in this publication to products, programs, or services do not
imply that the manufacturer intends to make these available in all countries
in which it operates. Any reference to a product, program, or service is not
intended to state or imply that only that product, program, or service may
be used. Any functionally equivalent product, program, or service that
does not infringe any existing intellectual property right may be used
instead. Evaluation and verification of operation in conjunction with other
products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.

Lexmark, Lexmark with diamond design, and MarkNet are trademarks of
Lexmark International, Inc., registered in the United States and/or other
countries.

ImageQuick is a trademark of Lexmark International, Inc.
PostScript® is a registered trademark of Adobe Systems Incorporated.

PostScript 3 is Adobe Systems’ designation of a set of printer commands
(language) and functions included in its software products. This printer is
intended to be compatible with the PostScript 3 language. This means the
printer recognizes PostScript 3 commands used in various app licatio n
programs, and that the printer emulates the functions corresponding to the
commands.

Other trademarks are the property of their respective owners.

© 2003 Lexmark International, Inc.
All rights reserved.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this
agreement are commercial computer software and documentation
developed exclusively at private expense.

FCC emissions information

This printer complies with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. Operation is subject to the following two
conditions:

(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including

interference that may cause undesired operation.
Any questions on this statement should be directed to:

Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
[phone]

Refer to the online documentation for additional compliance information.

Safety information

• The power cord must be connected to a properly grounded

electrical outlet that is near the product and easily accessible.
CAUTION: Do not set up this product or make any electrical or
cabling connections, such as the power cord or telephone,
during a lightning storm.

• Refer service or repairs, other than those described in the
operating instruction s, to a professional service person.

• This product is desi gned, tested, and approved to meet strict
global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always
be obvious. Lexmark is not responsible for the use of other
replacement parts.

• Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of

procedures other than those specified herein may result in
hazardous radiation exposure.

• Your product uses a printing process that heats the print media,
and the heat may cause the media to release emissions. You
must understand the section in your operating instructions that
discusses the guidelines for selecting print media to avoid the
possibility of harmful emissions.

Conventions

It may help you to recognize the caution, warning, and note conventions
used in this book. These appear in the left column for easy reference.

CAUTION: A caution identifies something that could cause you harm.
Warning: A warning identifies something that could damage your printer

hardware or software.

Note: A note provides information you may find useful.

Attention!

This symbol identifies static-sensitive parts. Do not touch in
the areas near these symbols without first touching the
metal frame of the printer.

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

About your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Other sources of information . . . . . . . . . . . . . . . . . . . . . . . . . ix

Unpack your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Select a location for your printer . . . . . . . . . . . . . . . . . . . . .2

Considering environmental issues . . . . . . . . . . . . . . . . . . . . . .2

Allowing enough space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Set up the printer and paper handling options . . . . . . . . . . 4

Installing the printer base or cabinet . . . . . . . . . . . . . . . . . . . . .5

Installing a 550-sheet drawer . . . . . . . . . . . . . . . . . . . . . . . . . .5

Positioning the printer
Installing an optional heavy media tray

Installing an optional duplex unit . . . . . . . . . . . . . . . . . . . . . . . .8

Installing an optional high capacity feeder
Attaching the paper tray labels

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

. . . . . . . . . . . . . . . . . . .7

. . . . . . . . . . . . . . .10

. . . . . . . . . . . . . . . . . . . . . . . .16

Install printer supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Opening the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Installing the fuser oil coating roll . . . . . . . . . . . . . . . . . . . . . .20

Installing the photodevelopers . . . . . . . . . . . . . . . . . . . . . . . .22

Installing the toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . .24

Attaching an adhesive operator panel overlay . . . . . . . . . . . .27

Closing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Contents

v

Install memory and option cards . . . . . . . . . . . . . . . . . . . .29

Removing the system board access cover . . . . . . . . . . . . . . .29

Installing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Installing a firmware card . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Installing a hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Installing an option card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Reinstalling the system board access cover . . . . . . . . . . . . . .37

Load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Loading the paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Loading the multipurpose feeder . . . . . . . . . . . . . . . . . . . . . .45

Loading the high capacity feeder . . . . . . . . . . . . . . . . . . . . . .48

Attach cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Attaching a local cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Attaching a network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Turning on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Install drivers for local printing . . . . . . . . . . . . . . . . . . . . . .54

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

UNIX/Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Serial connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Verify printer setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Printing a menu settings page . . . . . . . . . . . . . . . . . . . . . . . .64

Printing a network setup page . . . . . . . . . . . . . . . . . . . . . . . .64

Configure for TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Assigning a printer IP address . . . . . . . . . . . . . . . . . . . . . . . .66

Verifying the IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Configuring for Pull Printing . . . . . . . . . . . . . . . . . . . . . . . . . .67

Contents

vi

Install drivers for network printing . . . . . . . . . . . . . . . . . . .68

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

UNIX/Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Using the publications CD . . . . . . . . . . . . . . . . . . . . . . . . . .71

Viewing and using the CD contents . . . . . . . . . . . . . . . . . . . .71

Statement of limited warranty . . . . . . . . . . . . . . . . . . . . . . .72

Contents

vii

Introduction

About your printer

Printer

(see page 6)

Duplex unit

(see page 8)

550-sheet

drawers

(see page 5)

Printer base

(see page 5)

High capacity

feeder

(see page 10)

Your printer is available in three models:

•Lexmark C912 (base model)

– 2400 IQ resolution
– 128MB of standard memory
– One 550-sheet tray,

multipurpose feeder

– USB and parallel connectors

•

Lexmark C912n (network model)
– 256MB of standard memory
– One additional 550-sheet drawer
– Ethernet 10BaseT/100BaseTX

print server installed

– USB and Ethernet connectors

•

Lexmark C912dn (duplex network)
– Duplex unit
– All features of the network model

T o customize your Le xmark C912 printer,
you can purchase a variety of input
options, including a high capacity feeder.

If you purchased a finisher to go with your
printer, refer to the documentation that
came with the finisher for information
about setting it up with the printer.

Introduction

viii

Other sources of information

Publications CD

Quick Reference and Clearing Jams sheets

Drivers CD

The publications CD provides
information about loading paper, clearing
error messages, ordering and replacing
supplies, installing maintenance kits, and
troubleshooting. It also provides general
information for administrators.

The information on the CD is also
available on the Lexmark Web site at
www.lexmark.com/publications.

The Quick Ref erence and Clearing Jams
sheets provide easy access to
information about loading print media,
understanding common printer
messages, and clearing paper jams.

The drivers CD contains all the
necessary files to get your printer up and
running. It may also contain printer
utilities, screen fonts, and additional
documentation.

Lexmark’s Web site

Visit our Web site at www.lexmark.com
for updated printer drivers, utilities, and
other printer documentation.

Introduction

ix

Step 1: Unpack your printer

CAUTION: The base printer weighs 80.5 kg (177 Ib) and

requires at least four people to lif t it safely. Anytime you
move or lift the printer make sure you have enough people
to help you. Use the handholds on the side of the printer
when lifting.

Remove all items from the box e xcept the
printer. Make sure you have the f ollowing
items:

(1) Printer
(2) Four toner cartridges

Note: Leave the printer in the box until you are ready to (3) Four photodevelopers

place it into position.

1

2

9

8

7

6

5

(4) Fuser oil coating roll
(5) Quick Reference and

Clearing Jams sheets

(6) Setup Guide
(7) Publications CD
(8) Drivers CD
(9) Power cord

If any items are missing or damaged,
refer to the publications CD for
information about contacting Lexmark
Customer Support.

Save the carton and packing materials in
case you need to repack the printer.

3

4

Unpack your printer

1

Step 2: Select a location for y our

printer

Choosing the correct location for your new Lexmark C912 printer is
vital to ensuring the printer provides you with the quality of service you
expect.

Considering environmental issues

Note: Adequate ventilation

is important if you expect to
print high volumes of
materials or print
continuously.

Allowing enough space

When choosing a place to set up the printer, look for:

• A fir m, level surface

• An area that is:

– Well ventilated
– Clean, dry, and free of dust
– Away from direct sunlight
– Free of temperature or humidity extremes or fluctuations
– Away from the direct airflow of heaters, air conditioners, or

ventilators

When choosing a place to set up your printer, allow enough space for
the printer and any options you may have purchased. Allow space for
proper ventilation around the printer.

Select a location for your printer

2

When selecting a location for the base model, make sure you have at
least the amount of space indicated in the figure.

740.6 mm
(29.1 in.)

127 mm
(5 in.)

1498.6 mm
(59 in.)

660.4 mm
(26 in.)

330.2 mm
(13 in.)

152.1 mm
(6 in.)

1181.1 mm
(46.5 in.)

Space and clearance requirements change depending on the printer
model. See the table below for the requirements for your model.

Space and clearance requirements

Model Left side Right side Total height* Total width* Total depth

Lexmark C912 (base) 330.2 mm

(13 in.)

Lexmark C912n (network) 152.4 mm

Lexmark C912dn (duplex ne twork) 330.2 mm

Lexmark C912 with a high
capacity feeder

* Includes the printer and any standard options for that model.

152.4 mm
(6 in.)

(6 in.)

(13 in.)
762 mm

(30 in.)

740.6 mm
(29.1 in.)

869.6 mm
(34.2 in.)

869.6 mm
(34.2 in.)

1384.3 mm
(54.5 in.)

1181.1 mm
(46.5 in.)

1181.1 mm
(46.5 in.)

1355.4 mm
(53.4 in.)

1787.2 mm
(70.4 in.)

1498.6 mm
(59 in.)

*

Select a location for your printer

3

Step 3: Set up the printer and

paper handling options

If you only purchased a base printer with
no options, follow the directions under
“Positioning the printer” on page 6.

Note: Be sure to set up the items in the order listed in the Use the following table to locate the setup

table. instructions for your printer and any

paper handling options you may have
purchased.

Topic Go to page...

Installing the printer base or cabinet 5
Installing a 550-sheet drawer 5
Positioning the printer 6
Installing an optional duplex unit 8
Installing an optional high capacity feeder 10

Set up the printer and paper handling options

4

Installing the printer base or cabinet

You can purchase an optional printer
cabinet or printer base.

To install the printer cabinet or printer
base:

1 Remove the cabinet or base from

the box.

2 Remove all packing material.
3 Follow the instructions that came

with the option to assemble or
prepare the cabinet or base for
installation.

4 Place the cabinet or base in the

location you have chosen for your
printer.

Installing a 550-sheet drawer

Your printer supports up to three optional
550-sheet drawers.

1 Unpack the 550-sheet drawer and

remove any packing material.

2 Place the 550-sheet drawer in the

location you have chosen, on the
optional printer cabinet, or on the
optional printer base.

Carefully align the positioning
posts on the cabinet or base to the
holes in the 550-sheet drawer.

Set up the printer and paper handling options

5

3 If you have additional 550-sheet

drawers:

a

Align the positioning posts on
the lower dra wer wi th the holes
in the 550-sheet drawer.

b

Lower the 550-sheet drawer
into place. Seat it securely on
the other drawer.

c

Repeat steps a and b for each
additional drawer.

Positioning the printer

CAUTION: The base printer weighs 80.5 kg (177 Ib) and

requires at least four people to lif t it safely.

Set up the printer and paper handling options

You are ready to position the printer.

1 Have three other people help you

lift the printer.
Use the handholds on the sides of

the printer.

6

2 Have three other people help you

place the printer in the chosen
location.

If you are installing the printer on a
550-sheet drawer, align the
positioning posts on the drawer
with the holes in the printer. Seat
the printer securely on the drawer.

3 Remove any tape or packing

material.

Installing an optional heavy media tray

Set up the printer and paper handling options

7

Your printer supports an optional heavy
media tray. To use this tray, simply
remove the standard tray that came with
the printer (T ray 1) and replace it with the
heavy media tray. Store the standard tray
in the box the optional tray came in.

Installing an optional duplex unit

Your printer supports an optional duplex
unit that provides two-sided printing.

Note: Refer to the publications CD for information about

the types and sizes of paper the duplex unit supports.

1 Remove the duplex unit from its

packing material.

2 Remove any shipping tape and

additional packing material.

3 Open the duplex unit access door

on the left side of the printer.

Set up the printer and paper handling options

8

4 Align the duplex unit with the slots

in the printer.

5 Slide in the duplex unit.

6 Align the thumbscrews on the

duplex unit with the holes in the
printer.

7 Tighten the thumbscrews.
8 Close the duplex unit door.

Set up the printer and paper handling options

9

Installing an optional high capacity feeder

Your printer supports an optional high
capacity feeder. Y ou can load up to 3,000
sheets of letter or A4 size paper in the
high capacity feeder.

Note: You must have an optional printer cabinet with one

optional drawer or an optional printer stand with three
optional drawers in order to install a high capacity feeder.

1 2 3

4 5 6

7 8 9

Remove and unpack all items from the
box. Make sure you have the following
items:

(1) High capacity feeder
(2) Docking frame
(3) Guide rail
(4) Interface cable
(5) Power cord
(6) Four docking frame screws
(7) Cable holder
(8) Eight height adjustment spacers
(9) Wrench

If any items are missing or damaged,
refer to the publications CD for
information about contacting Lexmark
Customer Support.

Make sure the printer power switch is Off.

Set up the printer and paper handling options

10

Attaching the docking frame

1 Remove the two side covers from

the top 550-sheet draw er.
You may need to use a small

flathead screwdriver to pry the
covers up and outward.

2 Insert two screws through the top

screw holes of the docking frame
as shown.

3 Use the wrench to tighten the

screws.

4 Insert two screws through the

bottom screw holes of the doc king
frame as shown.

5 Tighten the screws.

6 Place the wrench in the holder on

the high capacity feeder.

Set up the printer and paper handling options

11

Attaching the guide rail and feeder

1 Align the two holes on guide rail

with the studs on the docking
frame.

2 Slide the guide rail down until it is

fully seated on the docking rail and
flat against the floor.

3 Place the high capacity feeder on

the guide rail.

Note: Make sure all four casters are on the guide rail.

Set up the printer and paper handling options

12

4 Roll the high capacity feeder

toward the printer and check the
alignment of the pins with the
holes in the docking frame.

If the pins do not align with the
holes in the docking frame, see
“Installing height adjustment
spacers” on page 15.

5 Roll the high capacity feeder

toward the printer until the feeder
locks to the docking frame.

You hear a click when the feeder
locks into the correct position.

6 Attach the interface cable to the

back of the printer and tighten the
thumbscrews.

Do not install the high capacity
feeder power cord at this time.

Set up the printer and paper handling options

13

7 Attach the interface cable to the

rear of the high capacity feeder
and tighten the thumbscrews.

8 Insert the point on the cable holder

into the hole on the back of the top
optional drawer.

9 Place the high capacity feeder

cable into the holder.

10 Close the cable holder .

Set up the printer and paper handling options

14

Installing height adjustment spacers If the pins on the high capacity feeder do

not align with the holes in the docking
frame, adjust the height of the feeder.

You can either remove the factory
installed spacer or add two spacers
between each caster and the bottom of
the high capacity feeder.

Use the following steps to add or remove
spacers.

1 Determine the height difference

between high capacity feeder
alignment pins and the docking
frame.

2 Place the high capacity feeder on

the floor or adequate work surface.

3 Remove the four screws securing

one of the casters to the high
capacity feeder.

4 Add or remove spacers.

To add spacers:

a Insert the four screws through

b Place the spacers on the

c Align and insert the screws into

Set up the printer and paper handling options

15

the caster.

screws.

the screw holes on the high
capacity feeder.

Attaching the paper tray labels

3

or

5

depending on
configuration

To remove the factory installed
spacer:

a Remove the spacer from the

top of the caster.

b Insert the four screws through

the caster.

c Align and insert the screws into

the screw holes on the high
capacity feeder.

5 Tighten the four screws to secure

the caster.

6 Repeat steps 3through 5 to add or

remove spacers on the remaining
three casters.

7 Return to step 5 on page 13.

Paper tra y label s are included with each
paper tray option. Use the labels to
indicate the tray number and to help
identify paper jams and change paper
tray menu options.

Number the trays in sequential order,
according to the illustration. The actual
number for the trays ma ydiffer depending
on your printer configuration.

1
2
3
4

Set up the printer and paper handling options

16