Lexmark C912 Setup Guide

C912

Setup Guide

March 2003

www.lexmark.com

English

Edition: March 2003

The following paragraph does not apply to any country where such
provisions are inconsistent with local law: LEXMARK

INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND , EITHER EXPRESS OR IMPLIED ,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED W ARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow disclaimer of express or implied warranties in
certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in later editions. Improvements or changes
in the products or the programs described may be made at any time.

Comments about this publication may be addressed to Lexmark
International, Inc., Department F95/032-2, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send
to Lexmark International Ltd., Marketing and Services Department,
Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may
use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you. You can purchase
additional copies of publications related to this product by calling 1-800­553-9727. In the United Kingdom and Eire, call [phone]. In
other countries, contact your point of purchase.

References in this publication to products, programs, or services do not
imply that the manufacturer intends to make these available in all countries
in which it operates. Any reference to a product, program, or service is not
intended to state or imply that only that product, program, or service may
be used. Any functionally equivalent product, program, or service that
does not infringe any existing intellectual property right may be used
instead. Evaluation and verification of operation in conjunction with other
products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.

Lexmark, Lexmark with diamond design, and MarkNet are trademarks of
Lexmark International, Inc., registered in the United States and/or other
countries.

ImageQuick is a trademark of Lexmark International, Inc.
PostScript® is a registered trademark of Adobe Systems Incorporated.

PostScript 3 is Adobe Systems’ designation of a set of printer commands
(language) and functions included in its software products. This printer is
intended to be compatible with the PostScript 3 language. This means the
printer recognizes PostScript 3 commands used in various app licatio n
programs, and that the printer emulates the functions corresponding to the
commands.

Other trademarks are the property of their respective owners.

© 2003 Lexmark International, Inc.
All rights reserved.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this
agreement are commercial computer software and documentation
developed exclusively at private expense.

FCC emissions information

This printer complies with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. Operation is subject to the following two
conditions:

(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including

interference that may cause undesired operation.
Any questions on this statement should be directed to:

Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
[phone]

Refer to the online documentation for additional compliance information.

Safety information

• The power cord must be connected to a properly grounded

electrical outlet that is near the product and easily accessible.
CAUTION: Do not set up this product or make any electrical or
cabling connections, such as the power cord or telephone,
during a lightning storm.

• Refer service or repairs, other than those described in the
operating instruction s, to a professional service person.

• This product is desi gned, tested, and approved to meet strict
global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always
be obvious. Lexmark is not responsible for the use of other
replacement parts.

• Your product uses a laser.
CAUTION: Use of controls or adjustments or performance of

procedures other than those specified herein may result in
hazardous radiation exposure.

• Your product uses a printing process that heats the print media,
and the heat may cause the media to release emissions. You
must understand the section in your operating instructions that
discusses the guidelines for selecting print media to avoid the
possibility of harmful emissions.

Conventions

It may help you to recognize the caution, warning, and note conventions
used in this book. These appear in the left column for easy reference.

CAUTION: A caution identifies something that could cause you harm.
Warning: A warning identifies something that could damage your printer

hardware or software.

Note: A note provides information you may find useful.

Attention!

This symbol identifies static-sensitive parts. Do not touch in
the areas near these symbols without first touching the
metal frame of the printer.

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

About your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Other sources of information . . . . . . . . . . . . . . . . . . . . . . . . . ix

Unpack your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Select a location for your printer . . . . . . . . . . . . . . . . . . . . .2

Considering environmental issues . . . . . . . . . . . . . . . . . . . . . .2

Allowing enough space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Set up the printer and paper handling options . . . . . . . . . . 4

Installing the printer base or cabinet . . . . . . . . . . . . . . . . . . . . .5

Installing a 550-sheet drawer . . . . . . . . . . . . . . . . . . . . . . . . . .5

Positioning the printer
Installing an optional heavy media tray

Installing an optional duplex unit . . . . . . . . . . . . . . . . . . . . . . . .8

Installing an optional high capacity feeder
Attaching the paper tray labels

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

. . . . . . . . . . . . . . . . . . .7

. . . . . . . . . . . . . . .10

. . . . . . . . . . . . . . . . . . . . . . . .16

Install printer supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Opening the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Installing the fuser oil coating roll . . . . . . . . . . . . . . . . . . . . . .20

Installing the photodevelopers . . . . . . . . . . . . . . . . . . . . . . . .22

Installing the toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . .24

Attaching an adhesive operator panel overlay . . . . . . . . . . . .27

Closing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Contents

v

Install memory and option cards . . . . . . . . . . . . . . . . . . . .29

Removing the system board access cover . . . . . . . . . . . . . . .29

Installing a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Installing a firmware card . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Installing a hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Installing an option card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Reinstalling the system board access cover . . . . . . . . . . . . . .37

Load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Loading the paper trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Loading the multipurpose feeder . . . . . . . . . . . . . . . . . . . . . .45

Loading the high capacity feeder . . . . . . . . . . . . . . . . . . . . . .48

Attach cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Attaching a local cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Attaching a network cable . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Turning on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Install drivers for local printing . . . . . . . . . . . . . . . . . . . . . .54

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

UNIX/Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Serial connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Verify printer setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Printing a menu settings page . . . . . . . . . . . . . . . . . . . . . . . .64

Printing a network setup page . . . . . . . . . . . . . . . . . . . . . . . .64

Configure for TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Assigning a printer IP address . . . . . . . . . . . . . . . . . . . . . . . .66

Verifying the IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Configuring for Pull Printing . . . . . . . . . . . . . . . . . . . . . . . . . .67

Contents

vi

Install drivers for network printing . . . . . . . . . . . . . . . . . . .68

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

UNIX/Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Using the publications CD . . . . . . . . . . . . . . . . . . . . . . . . . .71

Viewing and using the CD contents . . . . . . . . . . . . . . . . . . . .71

Statement of limited warranty . . . . . . . . . . . . . . . . . . . . . . .72

Contents

vii

Introduction

About your printer

Printer

(see page 6)

Duplex unit

(see page 8)

550-sheet

drawers

(see page 5)

Printer base

(see page 5)

High capacity

feeder

(see page 10)

Your printer is available in three models:

•Lexmark C912 (base model)

– 2400 IQ resolution
– 128MB of standard memory
– One 550-sheet tray,

multipurpose feeder

– USB and parallel connectors

•

Lexmark C912n (network model)
– 256MB of standard memory
– One additional 550-sheet drawer
– Ethernet 10BaseT/100BaseTX

print server installed

– USB and Ethernet connectors

•

Lexmark C912dn (duplex network)
– Duplex unit
– All features of the network model

T o customize your Le xmark C912 printer,
you can purchase a variety of input
options, including a high capacity feeder.

If you purchased a finisher to go with your
printer, refer to the documentation that
came with the finisher for information
about setting it up with the printer.

Introduction

viii

Other sources of information

Publications CD

Quick Reference and Clearing Jams sheets

Drivers CD

The publications CD provides
information about loading paper, clearing
error messages, ordering and replacing
supplies, installing maintenance kits, and
troubleshooting. It also provides general
information for administrators.

The information on the CD is also
available on the Lexmark Web site at
www.lexmark.com/publications.

The Quick Ref erence and Clearing Jams
sheets provide easy access to
information about loading print media,
understanding common printer
messages, and clearing paper jams.

The drivers CD contains all the
necessary files to get your printer up and
running. It may also contain printer
utilities, screen fonts, and additional
documentation.

Lexmark’s Web site

Visit our Web site at www.lexmark.com
for updated printer drivers, utilities, and
other printer documentation.

Introduction

ix

Step 1: Unpack your printer

CAUTION: The base printer weighs 80.5 kg (177 Ib) and

requires at least four people to lif t it safely. Anytime you
move or lift the printer make sure you have enough people
to help you. Use the handholds on the side of the printer
when lifting.

Remove all items from the box e xcept the
printer. Make sure you have the f ollowing
items:

(1) Printer
(2) Four toner cartridges

Note: Leave the printer in the box until you are ready to (3) Four photodevelopers

place it into position.

1

2

9

8

7

6

5

(4) Fuser oil coating roll
(5) Quick Reference and

Clearing Jams sheets

(6) Setup Guide
(7) Publications CD
(8) Drivers CD
(9) Power cord

If any items are missing or damaged,
refer to the publications CD for
information about contacting Lexmark
Customer Support.

Save the carton and packing materials in
case you need to repack the printer.

3

4

Unpack your printer

1

Step 2: Select a location for y our

printer

Choosing the correct location for your new Lexmark C912 printer is
vital to ensuring the printer provides you with the quality of service you
expect.

Considering environmental issues

Note: Adequate ventilation

is important if you expect to
print high volumes of
materials or print
continuously.

Allowing enough space

When choosing a place to set up the printer, look for:

• A fir m, level surface

• An area that is:

– Well ventilated
– Clean, dry, and free of dust
– Away from direct sunlight
– Free of temperature or humidity extremes or fluctuations
– Away from the direct airflow of heaters, air conditioners, or

ventilators

When choosing a place to set up your printer, allow enough space for
the printer and any options you may have purchased. Allow space for
proper ventilation around the printer.

Select a location for your printer

2

When selecting a location for the base model, make sure you have at
least the amount of space indicated in the figure.

740.6 mm
(29.1 in.)

127 mm
(5 in.)

1498.6 mm
(59 in.)

660.4 mm
(26 in.)

330.2 mm
(13 in.)

152.1 mm
(6 in.)

1181.1 mm
(46.5 in.)

Space and clearance requirements change depending on the printer
model. See the table below for the requirements for your model.

Space and clearance requirements

Model Left side Right side Total height* Total width* Total depth

Lexmark C912 (base) 330.2 mm

(13 in.)

Lexmark C912n (network) 152.4 mm

Lexmark C912dn (duplex ne twork) 330.2 mm

Lexmark C912 with a high
capacity feeder

* Includes the printer and any standard options for that model.

152.4 mm
(6 in.)

(6 in.)

(13 in.)
762 mm

(30 in.)

740.6 mm
(29.1 in.)

869.6 mm
(34.2 in.)

869.6 mm
(34.2 in.)

1384.3 mm
(54.5 in.)

1181.1 mm
(46.5 in.)

1181.1 mm
(46.5 in.)

1355.4 mm
(53.4 in.)

1787.2 mm
(70.4 in.)

1498.6 mm
(59 in.)

*

Select a location for your printer

3

Step 3: Set up the printer and

paper handling options

If you only purchased a base printer with
no options, follow the directions under
“Positioning the printer” on page 6.

Note: Be sure to set up the items in the order listed in the Use the following table to locate the setup

table. instructions for your printer and any

paper handling options you may have
purchased.

Topic Go to page...

Installing the printer base or cabinet 5
Installing a 550-sheet drawer 5
Positioning the printer 6
Installing an optional duplex unit 8
Installing an optional high capacity feeder 10

Set up the printer and paper handling options

4

Installing the printer base or cabinet

You can purchase an optional printer
cabinet or printer base.

To install the printer cabinet or printer
base:

1 Remove the cabinet or base from

the box.

2 Remove all packing material.
3 Follow the instructions that came

with the option to assemble or
prepare the cabinet or base for
installation.

4 Place the cabinet or base in the

location you have chosen for your
printer.

Installing a 550-sheet drawer

Your printer supports up to three optional
550-sheet drawers.

1 Unpack the 550-sheet drawer and

remove any packing material.

2 Place the 550-sheet drawer in the

location you have chosen, on the
optional printer cabinet, or on the
optional printer base.

Carefully align the positioning
posts on the cabinet or base to the
holes in the 550-sheet drawer.

Set up the printer and paper handling options

5

3 If you have additional 550-sheet

drawers:

a

Align the positioning posts on
the lower dra wer wi th the holes
in the 550-sheet drawer.

b

Lower the 550-sheet drawer
into place. Seat it securely on
the other drawer.

c

Repeat steps a and b for each
additional drawer.

Positioning the printer

CAUTION: The base printer weighs 80.5 kg (177 Ib) and

requires at least four people to lif t it safely.

Set up the printer and paper handling options

You are ready to position the printer.

1 Have three other people help you

lift the printer.
Use the handholds on the sides of

the printer.

6

2 Have three other people help you

place the printer in the chosen
location.

If you are installing the printer on a
550-sheet drawer, align the
positioning posts on the drawer
with the holes in the printer. Seat
the printer securely on the drawer.

3 Remove any tape or packing

material.

Installing an optional heavy media tray

Set up the printer and paper handling options

7

Your printer supports an optional heavy
media tray. To use this tray, simply
remove the standard tray that came with
the printer (T ray 1) and replace it with the
heavy media tray. Store the standard tray
in the box the optional tray came in.

Installing an optional duplex unit

Your printer supports an optional duplex
unit that provides two-sided printing.

Note: Refer to the publications CD for information about

the types and sizes of paper the duplex unit supports.

1 Remove the duplex unit from its

packing material.

2 Remove any shipping tape and

additional packing material.

3 Open the duplex unit access door

on the left side of the printer.

Set up the printer and paper handling options

8

4 Align the duplex unit with the slots

in the printer.

5 Slide in the duplex unit.

6 Align the thumbscrews on the

duplex unit with the holes in the
printer.

7 Tighten the thumbscrews.
8 Close the duplex unit door.

Set up the printer and paper handling options

9

Installing an optional high capacity feeder

Your printer supports an optional high
capacity feeder. Y ou can load up to 3,000
sheets of letter or A4 size paper in the
high capacity feeder.

Note: You must have an optional printer cabinet with one

optional drawer or an optional printer stand with three
optional drawers in order to install a high capacity feeder.

1 2 3

4 5 6

7 8 9

Remove and unpack all items from the
box. Make sure you have the following
items:

(1) High capacity feeder
(2) Docking frame
(3) Guide rail
(4) Interface cable
(5) Power cord
(6) Four docking frame screws
(7) Cable holder
(8) Eight height adjustment spacers
(9) Wrench

If any items are missing or damaged,
refer to the publications CD for
information about contacting Lexmark
Customer Support.

Make sure the printer power switch is Off.

Set up the printer and paper handling options

10

Attaching the docking frame

1 Remove the two side covers from

the top 550-sheet draw er.
You may need to use a small

flathead screwdriver to pry the
covers up and outward.

2 Insert two screws through the top

screw holes of the docking frame
as shown.

3 Use the wrench to tighten the

screws.

4 Insert two screws through the

bottom screw holes of the doc king
frame as shown.

5 Tighten the screws.

6 Place the wrench in the holder on

the high capacity feeder.

Set up the printer and paper handling options

11

Attaching the guide rail and feeder

1 Align the two holes on guide rail

with the studs on the docking
frame.

2 Slide the guide rail down until it is

fully seated on the docking rail and
flat against the floor.

3 Place the high capacity feeder on

the guide rail.

Note: Make sure all four casters are on the guide rail.

Set up the printer and paper handling options

12

4 Roll the high capacity feeder

toward the printer and check the
alignment of the pins with the
holes in the docking frame.

If the pins do not align with the
holes in the docking frame, see
“Installing height adjustment
spacers” on page 15.

5 Roll the high capacity feeder

toward the printer until the feeder
locks to the docking frame.

You hear a click when the feeder
locks into the correct position.

6 Attach the interface cable to the

back of the printer and tighten the
thumbscrews.

Do not install the high capacity
feeder power cord at this time.

Set up the printer and paper handling options

13

7 Attach the interface cable to the

rear of the high capacity feeder
and tighten the thumbscrews.

8 Insert the point on the cable holder

into the hole on the back of the top
optional drawer.

9 Place the high capacity feeder

cable into the holder.

10 Close the cable holder .

Set up the printer and paper handling options

14

Installing height adjustment spacers If the pins on the high capacity feeder do

not align with the holes in the docking
frame, adjust the height of the feeder.

You can either remove the factory
installed spacer or add two spacers
between each caster and the bottom of
the high capacity feeder.

Use the following steps to add or remove
spacers.

1 Determine the height difference

between high capacity feeder
alignment pins and the docking
frame.

2 Place the high capacity feeder on

the floor or adequate work surface.

3 Remove the four screws securing

one of the casters to the high
capacity feeder.

4 Add or remove spacers.

To add spacers:

a Insert the four screws through

b Place the spacers on the

c Align and insert the screws into

Set up the printer and paper handling options

15

the caster.

screws.

the screw holes on the high
capacity feeder.

Attaching the paper tray labels

3

or

5

depending on
configuration

To remove the factory installed
spacer:

a Remove the spacer from the

top of the caster.

b Insert the four screws through

the caster.

c Align and insert the screws into

the screw holes on the high
capacity feeder.

5 Tighten the four screws to secure

the caster.

6 Repeat steps 3through 5 to add or

remove spacers on the remaining
three casters.

7 Return to step 5 on page 13.

Paper tra y label s are included with each
paper tray option. Use the labels to
indicate the tray number and to help
identify paper jams and change paper
tray menu options.

Number the trays in sequential order,
according to the illustration. The actual
number for the trays ma ydiffer depending
on your printer configuration.

1
2
3
4

Set up the printer and paper handling options

16

Step 4: Install printer supplies

Opening the top cover To access the Lexmar k C912 printe r

supplies:

1 Remove any shipping tape and

packing material.

2 Open the front door.

3 Rotate the top cover locking lever

to the left.

Install printer supplies

17

Note: The top cover opens very quickly; keep both hands

on the top cover when opening.

Right top cover latch

4 Place both hands on the lifting

points and squeeze the right top
cover latch.

5 Lift the top cover until it stops.

Install printer supplies

18

Shipping strap

6 Remove the shipping str ap that

holds the cover:

a Push down slightly on the

cover.

b Twist the top part of the strap

slightly to pull it down and
toward the front of the printer
until it is free of the cover.

Install printer supplies

19

Installing the fuser oil coating roll

c Remove the bottom part of the

strap from the printer.

7 Remove any shipping tape and

yellow packing material from
inside the printer.

1 Remove the coating roll from its

packaging.

CAUTION: Do not touch the coating roll. Only touch the

coating roll’s outside housing.

Install printer supplies

20

2 Slide the coating roll into the fuser

by pushing it firmly all the wa y back
until it clicks into place.

Make sure the coating roll drops
down into position. It clicks into
place with no gap between it and
the fuser.

Install printer supplies

21

Installing the photodevelopers

Warning: Do not touch, drop, or place anything on the

transfer belt. Touching the surface of the transfer belt or
placing items on it may damage it.

Transfer belt

Your printer ships with four color-c oded
photodevelopers which you must place
inside the top cover. Each
photodeveloper has its own color-coded
position.

1 Lift and remove the four shipping

spacers from the transfer belt.

2 Remove any shipping tape and

packing material.

Warning: The photodeveloper has a cover over the

green glass tube. Do not touch the glass. Touching the
glass may damage it and reduce print quality. Do not
remove the cover until you begin installing the
photodeveloper.

Install printer supplies

22

3 Remove one of the

photodevelopers from its packing
material.

You can install the
photodevelopers in any order.
Howeve r, it may be easier to install
them from left to right: black,
yellow, cyan, and magenta.

4 Remove the tape from the

photodeveloper.

5 Align the photodeveloper with the

slot in the printer. A label above
each slot indicates which color
photodeveloper should be
installed.

6 While hol ding the photodeveloper

with your left hand and the
photodeveloper cover with your
right hand, slide the
photodeveloper in until the unit is
fully seated.

Install printer supplies

23

As the photodeveloper slides in,
remove its cover.

7 Repeat steps 3 through 6 to install

the remaining photodevelopers.

Installing the toner cartridges

Your printer ships with four color-c oded
starter toner cartridges. Starter toner
cartri dges have a yield of up to 8,000
pages.

1

Note: Use a brush or cold water to remove any toner that

has soiled clothing.

Waste toner arm

Install the toner cartridges inside the top
cover of the printer. Each cartridge has its
own color-coded position as indicated by
a label to the left of each slot.

1 Remove one of the toner

cartri dges from its packing
material.

You can install the cartridges in
any order. However, it may be
easier to install them from left to
right: black, yellow, cyan, and
magenta.

2 Gently rotate the toner cartridge to

distribute the toner evenly.

Install printer supplies

24

1

Yield based on appro ximately 5% co v erage
of pages per color (toner darkness set to 4).

3 Remov e the shipping tape and any

additional packing material.

4 Align the toner cartridge with its

slot in the printer.
The toner cartridge is placed to the

right of the corresponding colored
label.

Install printer supplies

25

5 Slide the toner cartridge in until the

cartri dge is fully seated.

6 Push the waste toner arm onto the

photodeveloper until it snaps into
place.

7 Repeat steps 2 through 6 to install

the remaining toner cartridges.

Install printer supplies

26

Attaching an adhesive operator
panel overlay

Closing the top cover

If English is not your preferred language,
attach the overlay that has the
appropriately translated button names:

1 Locate the adhesive overlay

packaged with your printer.

2 Peel the backing off the overlay.
3 Align the holes in the overlay with

the buttons on the operator panel,
and then press it into place.

4 Peel the covering away from the

overlay.

Refer to the publications CD for
instructions on changing the language of
the text displayed on the operator panel.

CAUTION: Before closing the top cover, make sure the

area under the cover is free of hands, clothing, and other
items.

Install printer supplies

1 Place both hands on the top cover.

2 Press down firmly until the top

cover clicks into place.

27

Lifting points

Top cover lever

3 Rotate the top cover locking lever

to the right.
If you cannot rotate the locking

lever, the cover is not fully closed.

a Place both hands on the lifting

points and squeeze the right
top cover latch.

b Lift the top cover.
c Press down firmly until the top

cover clicks into place.

4 Close the front door.

Install printer supplies

28

Step 5: Install memory and

option cards

If you did not purchase any memory,
firmware, or option cards, skip this step
and go to
page 38.

“Step 6: Load paper” on

CAUTION: If you are installing memory or option cards

after initial printer setup, turn the printer off and unplug the
power cord. If you have any other devices connected to
the printer, turn them off as well and unplug any cables
going to the printer.

Removing the system board access cover

Rear cover

You can customize your printer memory
capacity and connectivity by adding
option cards or a hard disk.

Y ou must remov e the system board cover
to install memory cards, a firmware card,
a hard disk, or an option card.

Y ou need a number2Phillips screwdriver
to remove the system board cover.

Install memor y and option ca rds

29

Screws

Screws

1 Loosen the eight screws on the

system board cover. Do not
remove the screws completely.

2 Slide the cover up and away from

the printer.

Install memor y and option ca rds

30

3 Use the illustration to locate the

connector for the card you want to
install.

Memory and flash memory card connectors

Option card connector

Parallel connector

Ethernet connector

Optional ImageQuick firmware card

Optional hard disk

USB connector

Option card cover

4 Use the following table to locate

the instructions you need.

To install a... Go to page...

Memory card 32
Firmware card 33
Hard disk 34
Option card 35

Install memor y and option ca rds

31

Installing a memory card

Complete the follo win g instructions to
install either a printer memory card or a
flash memory card. Memory car ds must
have 168-pin connectors.

Note: Memory options designed for other Lexmark

printers may not work with your printer.

Warning: Memory and flash memory cards are easily

damaged by static electricity. Touch something metal,
such as the printer frame, before you touch a memory
card.

The system board has three connectors
for optional memory cards. You can
install anycombination of printer memory
and flash memory cards in the
connectors. However, the printer only
recognizes one flash memory card at a
time.

1 Remo v e the system board access

cover (see page 29).

2 Push open the latches on both

ends of thememory connector you
want to use.

3 Unpack the memory card.

Avoid touching the connection
points along the edge of the card.
Save the packaging.

4 Align the notches on the bottom of

the card with the notches on the
connector.

Install memor y and option ca rds

32

5 Push the memory card firmly into

the connector until the latches on
either end of the connector snap
into place.

It may require some force to fully
seat the card.

6 Make sure each latch fits over the

notch on each end of the card.

Installing a firmware card

If an option card has been installed, y ou
need to remove the option card before
installing the firmware card.

Note: Firmware cards designed for other Lexmark

printers may not work with your printer.

Warning: Firmware cards are easily damaged by static

electricity. Touch something metal, such as the printer
frame, before you touch a card.

Alignment pins

1 Remo v e the system board access

cover (see page 29).

2 Unpack the firmware card.

Avoid touching the metal pins on
the bottom of the card. Save the
packaging.

3 Hold ing the card by it s sides , align

the pins on the card with the holes
on the system board.

4 Push the firmware card firmly into

place.
The entire length of the connector

on the firmware card must touch
and be flush against the system
board.

System board holes

Install memor y and option ca rds

33

Be careful not to damage the
connectors.

Installing a hard disk

Warning: Hard disks are easily damaged by static

electricity and physical shock (such as dropping). Touch
something metal, such as the printer frame, before you
touch the hard disk.

If an option card has been installed, y ou
may have to remove the option card
before installing the hard disk.

1 Remo v e the system board access

cover (see page 29).

2 Align and press the ribbon cable

connector into the connector on
the system board.

3 Flip the hard disk over, and then

press the three posts on the
mounting plate into the holes on
the system board. The hard disk

snaps into place.

Install memor y and option ca rds

34

Installing an option card Your printer has one expansion card slot

that supports a number of option cards.
The following table describes their
function.

Card Function

MarkNet™ internal print server Adds an Ethernet, Token-Ring, or Fiber port to connect your printer to a

Serial/Parallel 1284-C Interface Card Adds an RS-232C serial and 1284-C parallel interface port.
Coax/Twinax Adapter Card for SCS Adds a coaxial/twinaxial network port.

802.11b Wireless Print Adapter Connects to a MarkNet internal print server to add US or international

Note: The network models ship with an Ethernet print

server already installed.

network.
Install a MarkNet N2501e or N2401e internal print server if you received

either of these cards as part of a multifunction printer upgrade.

802.11b wireless printing capability.

You need a small Phillips screwdriver to
install these options.

1 Remo v e the system board access

cover (see page 29).

2 Remove the screw from the metal

plate that covers the connector
slot, and then lift the plate off.

Save the screw.

Warning: Option cards are easily damaged by static

electricity. Touch something metal, such as the printer
frame, before you touch an option card.

Install memor y and option ca rds

35

3 Unpack the option card.

Save the packing materials.

4 Align the connector on the option

card with the connector on the
system board.

The cable connectors on the side
of the option card must fit through
the connector slot.

5 Push the option cardfirmly into the

option card connector.

6 Secure the card to the system

board with the screws.

Install memor y and option ca rds

36

Reinstalling the system board access cover

Screw slot

After you finish installing cards on the
printer system board, reinstall the system
board access cover.

1 Align the holes on the access

cover with the screws on the
printer.

2 Place the cover against the printer

and slide it down.

Install memor y and option ca rds

37

3 Tighten the eight screws.

Step 6: Load paper

Note: Use recommended media (paper, envelopes, The following table lists page numbers

transparencies, card stock, and labels) for your
printer to avoid printing problems . For detailed
information about media characteristic s , refer to the
Card Stock & Label Guide located on our Lexmark
Web site at www.lexmark.com.

Source Paper sizes Paper types Capacity Go to page...

where you can find loading instructions
for the standard and optional trays, as
well as for the multipurpose feeder.

Tray 1 Letter, A4, Legal,

Tabloid

Trays 2-4 Letter, A4, Legal,

Tabloid

Heavy media
tray

Multipurpose
feeder

High capacity
feeder

1

Tabloid paper is 278.8 x 430.8 mm

(11 x 17 in.)

2

Banner size is a Universal size:

297.2 x 914.4 mm (11.69 x 36 in.)

3

Banner paper is not supported on custom
Windows 9x PCL and Windows NT 4.0
system printer drivers.

Letter, A4, A5, Legal,
Tabloid

Letter, A4, A5, Legal,
Tabloid

JIS B4, JIS B5, 12x18,
Banner

7¾, 9, 10, DL, C4, C5, B5 Envelopes 10 envelopes
Letter, A4 Paper 3000 sheets of 20 lb paper 48

1

, A3, JIS B4

1

, A3, JIS B4

1

, A3, JIS B4

1

, A3, Executive,

2, 3

, Universal

Paper, glossy paper • 550 sheets of 20 lb paper

Paper • 550 sheets of 20 lb paper

Paper , glossy paper,
transparencies,
labels

Paper , glossy paper,
transparencies,
labels, card stock

4, 5

4

Universal setting lets you select the following custom sizes:

– 70 x 127 mm to 229 x 356 mm (2.8 x 5 to 9 x 14 in.)
– 148 x 182 mm to 216 x 356 mm (5.8 x 7 to 8.5 x 14 in.)
– 304.8 x 457.2 mm (12 x 18 in.)
– 210 x 432 mm to 297 x 914 mm (8.3 x 17 to 11.69 x 36 in.)

5

Universal size paper m ust be f ed from th e multip urpose fe eder; no other

input tray s upports Universal.

• 200 sheets of 24 lb legal,
tabloid, A3 or JIS B4 paper

• 130 sheets of glossy paper

• 200 sheets of 24 lb legal,

tabloid, A3 or JIS B4 paper

• 300 sheets of 32 lb paper

• 150 transparencies

• 200 sheets of labels

• 360 sheets of glossy paper

• 100 sheets of 20 lb paper

• 50 transparencies

• 55 sheets of labels

• 55 sheets card stock

• 80 sheets of 24 lb 12x18 paper

• 1 sheet of glossy paper

• 1 sheet of banner paper

40

40

40

45

Load paper

38

Stack height letter Recommended media

A
B
C
D
E

Lexmark Glossy Paper
11x17, Legal, B4, A3 (90–105 g/m
Letter, A4 (60–105 g/m
Lexmark Transparency
Lexmark Glossy Paper

*

: Letter (P/N 12A5950), A4 (P/N 12A5951)

2

2

, 16–28 lb bond), 11x17, Legal, B4, A3 (60–90 g/m2 , 16–24 lb bond)

**

: Letter (P/N 12A5940), A4 (P/N 12A5941)

*

: Letter (P/N 12A5950), A4 (P/N 12A5951),

Paper Labels: Letter, A4 (up to 180 g/m2, 48 lb bond)

F

*

Lexmark Glossy Paper is 120 g/m2, 80 lb. book, 32 lb bond.

**

Lexmark Transparency weight is 170 g/m2 .

Letter, A4 (105–128 g/m

2

, 28–34 lb bond)

Your printer supports a wide variety of
paper types, sizes, and weights. The
standard tray (tray 1) and optional trays
2, 3, and 4 are marked with stack height
letters A, B, and C. The optional heavy
media tray is marked with stack height
letters D, E, and F.

The following table lists recommended
media, weights, and the stack height
guide to use when loading the paper
trays.

, 24–28 lb bond)

Load paper

39

Loading the paper trays

Each paper tray holds 550 sheets of
paper.

Note: If you have an optional heavy media paper tray,

make sure you review the heavy media tray section in the
table on page
instructions on page

38 and follow the heavy media tray

44.

Follow these instructions to load paper in
all the paper trays.

1 Pull the paper tray out until it stops.

2 Press t he m eta l plate down until it

locks.

Load paper

40

Note: The position of the left paper guide tells the printer

the size of the paper in the tray. If the left paper guide is in
the wrong position, you may experience paper feeding
problems or incorrect page formatting.

3 Squeeze the left guide and slide it

to the position for the size of paper
you are loading.

4 Release the paper guide.

Load paper

41

5 Flex the sheets back and forth to

loosen them, and then fan them.
Do not fold or crease the paper.

Straighten the edges of the stack
on a level surface.

Note: Do not exceed the maximum stack height for the

size and weight media you are using (see page 39).
Overfilling the tray may cause jams.

6 Place the paper in the tray, print

side down.

7 Squeeze the front paper guide

lever and slide the guide until it
lightly touches the stack of paper.

Load paper

42

8 Rotate the paper size dial until the

size of the paper in the tray is
indicated.

9 Push the tray completely in the

printer.

Load paper

43

Using the heavy media tray

The optional heavy media tray replaces
tray 1. The heavy media tray is specially
designed for use with heavier plain paper,
transparencies, and labels. For
instructions on installing theheavy media
tray, refer to your publications CD.

Note: Using the heavy media tray with lighter weight

paper such as 16–26 lb plain paper may cause jams.

Note: For more information about using the operator

panel and changing menu settings, refer to the
publications CD.

PAPER MENU

PAPER SIZE

1

Menu

Select

5

3

Stop

2

Go

Return

6

4

When the heavy media tray is installed, it
turns the auto size sensing off. You must
set the operator panel to the size and
type of media you have placed in the tray .

Set the paper size and type

1 Follow the instructions for

“Loading the paper trays” on
page 40 to place your print media
in the heavy media paper tray.

2 Press Menu until you see Paper

Menu, and then press Select.

3 Press Menu until you see Paper

Size, and then press Select.

4 Press Menu until you see Tray 1

Size, and then press Select.

5 Press Menu until the size of paper

you placed into the tray appears,
and then press Select.

PAPER MENU

PAPER TYPE

1

2

Menu

Select

Go

6 Press Return.
7 Press Menu until you see Paper

Type, and then press Select.

Return

6

4

Load paper

44

3

5

Stop

Tray 1 Type

Custom Type 1

1

2

Menu

Select

3

Return

8 Press Menu until you see Tray 1

Type, and then press Select.

9 Press Menu until you see Custom

Type 1, and then press Select.

4

10 Press Return once.
11 Press Menu until you see Custom

Types, and then press Select.

Go

5

Stop

6

Loading the multipurpose feeder

Note: The multipurpose feeder can only feed one sheet

of glossy paper or banner paper at a time. Loading more
than one sheet may cause paper jams. See
capacity limits for other types of print media.

page 38 for

12 Press Menu until you see Custom

Type 1, and then press Select.

13 Press Menu until you see the type

of media you loaded in the heavy
media tray, and then press Select.

14 Press Go. Ready is displayed.

The multipurpose feeder provides an
additional input of 100 sheets of paper.

You can use the multipurpose feeder one
of two ways:

• Paper tray—Load plain paper,

glossy paper, labels, card stock,
or other print media in the feeder
with the intention of leaving the
media in the feeder.

• Manual bypass feeder—Send a

print job to the feeder while
specifying the type and size of
media from your computer. The
printer then prompts you to load
the appropriate print media before
it prints.

Load paper

45

To load the multipurpose feeder:

1 Open the multipurpose feeder.

2 Slide the paper guides to the

correct position for the size of
paper you are loading.

Note: The guides are interconnected. When you move

one, they both move together.

Load paper

46

3 Press the paper feed plate down

until it locks into place.

4 Flex the sheets back and forth to

loosen them, and then fan them.
Do not fold or crease the paper.

Straighten the edges of the stack
on a level surface.

Note: Do not exceed the maximum stack height.

Overfilling the feeder may cause jams.

5 Place the paper print side up

between the paper guides.

6 Move the SET button to the left to

unlock the tray.
The multipurpose tray can be

closed by lifting it. However , it must
be locked down before closing.

Load paper

47

Loading the high capacity feeder

The optional high capacity feeder
provides an additional input of 3,000
sheets of paper.

Note: Do not load any print media other than paper in the

high capacity feeder.

Note: The high capacity feeder must be properly

adjusted for A4 or Letter size paper. If the paper guides
are in the wrong position, you may experience paper
feeding problems.

To load the high capacity feeder:

1 Open the top cover.

The paper guides are set at the
factory and may already be
configured for your paper size.

2 Inspect the position of the paper

guides.
If the paper guides are correctly

set for the size of paper you are
loading, go to
not, continue with step 3.

step 6 on page 49. If

3 Loosen the left and right paper

guide thumbscrews.

Load paper

48

4 Slide the guides left or right to the

correct position for the paper size
you are loading (A4 or Letter).

5 Tighten the left and right paper

guide thumbscrews.

6 Flex the sheets back and forth to

loosen them, and then fan them.
Do not fold or crease the paper.

Straighten the edges of the stack
on a level surface.

7 Place the paper against the paper

guides with the print side up.

Note: Do not exceed the maximum stack height.

Overfilling the tray may cause paper jams.

Load paper

49

8 Press the paper tray button.

The paper tray lowers so you can
load another 500 sheets of paper.

Note: If there is only a partial stack of paper in the tray,

the paper low sensor will not allow the tray to go down.
Add more paper to lower the tray.

9 Place the paper against the paper

guides, with the print side up.

10 Repeat step 8 and step 9 until you

have filled the tray or loaded the
desired quantity.

11 Close the top cover.

Make sure the high capacity
feeder is pushed completely
against the printer.

Load paper

50

Step 7: Attach cables

CAUTION: Do not connect or

disconnect a communication
port, a teleport, or any other
connector during a lightni ng
storm.

Attaching a
local cable

USB

Y ou can attach the printer to a network or directly to a computer to print
locally.

Attach your printer locally using either a USB port or a parallel port.

A USB port is standard on all Lexmark C912 printer models.
Windows 98 SE, Windows Me, Windows 2000, and Windows XP

operating systems support USB connections. Some UNIX, Linux, and
Macintosh computers also support USB connections. Refer to your
computer operating system documentation to see if your system
suppor ts USB.

To attach the printer to a computer:

1 Connect the printer to the computer using a USB cable.

A USB port requires a USB cable such as Lexmark part number
12A2405 (2 m [6.5 ft]). Match the USB symbol on the cable to
the USB symbol on the printer.

2 Go to “Turning on the printer” on page 53.

Attach cables

51

Parallel A parallel port is standard on the base model.

To attach the printer to a computer:

1 Connect the printer to the computer using a parallel cable.

A base machine’s parallel port requires a 1284 A-B parallel
cable such as Lexmark part number 1329605 (3.05 m [10 ft]) or
part number 1427498 (6.1 m [20 ft]). A parallel port on an
RS-232C Serial/Parallel 1284-C Interface Card requires a
1284 A-C parallel cable, such as Lexmark part number
11K4078 (1.83 m [6 ft]).

2 Go to “Turning on the printer” on page 53.

Attaching a You can attach your printer to a network using standard network
network cable

Ethernet A 10BaseT/100BaseTX Fast Ethernet port is standard on the network

cables.

model.
To attach the printer to a network:

Use a Category 5 cable with an RJ-45
connector for the standard network port.

1 Make sure the printer is turned off and unplugged.
2 Connect the printer to a LAN drop or hub using standard cabling

that is compatible with your network. The printer automatically
adjusts for the network speed.

3 Go to “Turning on the printer” on page 53.

Attach cables

52

Turning on th e printer

1 Plug one end of the power cord into the socket on the side of the

printer and the other end into a properl y grounded outlet.

2 If y ou installed an optional high capacity feeder, plug one end of

the high capacity feeder power cord into the socket on the side
of the high capacity feeder and the other end into a properly
grounded outlet.

3 Turn on your printer.

• If the printer is attached locally, leav e the computer and any

other attached devices turned off. You will turn these on in a
later step.

• If the printer is attached to a network, you can turn on any
other peripherals.

After the printer completes its internal tests, the Ready
message indicates that the printer is ready to receive jobs.

If you see a message other than Ready on the display, refer to
the publications CD for instructions on clearing the message.
Look for information about understanding printer messages.

4 If y ou attached your printer locally , continue with “Step 8: Install

drivers for local printing” on page 54.
If you attached your printer to a network, continue with “Step 9:

Verify printer setup” on page 64.

Attach cables

53

Step 8: Install drivers for local

printing

A local printer is a printer attached to your computer using a USB or
parallel cable. If your printer is attached to a network instead of your

computer, skip this step and go to
page 64.

“Step 9: Verify printer setup” on

Note: For Windows

operating systems, you can
skip the hardware wizard
and use the drivers CD to
install your printer drivers.
Launch the CD and follow
the instructions to install
printer software.

A printer driver is software that lets your computer communicate with
your printer. The procedure to install drivers depends on the operating
system you are using.

Select your operat ing system an d cable from the f oll owing tabl e to find
driver installation instructions.

Operating system Cable Go to page...

Windows XP USB
Windows 2000 USB* or Parallel 56
Windows Me USB
Windows 98 USB
Windows NT 4.x Parallel only 58
Windows 95 Parallel only 58
Macintosh USB only 59
UNIX/Linux USB or Parallel 60
All serial printing Serial 61

* If you attach a USB printer cable while your printer and computer are
turned on, the Windows hardware wizard launches immediately. Find the
instructions for y our o per ating system an d use the m to ans we r the plug and
play screens.

*

or Parallel 55

*

or Parallel 56

*

or Parallel 57

Install drivers for local pr inting

54

Windows

In addition to the following driver installation instructions, you may
need to refer to the documentation that shipped with your computer
and your Windows software.

Before you install

Note: When you install a

custom driver, a separate
printer object is created and
appears in the Printers
folder.

Using Windows XP
with USB or
parallel cable

Note: Business versions of

Windows XPrequire that you
have administrative access
to install printer drivers on
your computer.

Some versions of Windows software may already have a system
printer driver for this printer included. Installation may seem automatic
in later versions of Windows. System drivers work well for simple
printing, but they contain less functionality than our enhanced custom
driver.

To obtain all the features of the custom driver, you will need to install
the custom printer driver using the drivers CD that shipped with the
printer.

Drivers are also available in downloadable software packages on
Lexmark’s Web site at www.lexmark.com.

When the Found New Hardware Wizard screen appears:

1 Insert the drivers CD. If the CD auto launches, exit the CD. Click

Next.

2 Browse to the location of the printer driver on the drivers CD,

and then click Next.

D:\drivers\win_2000\

3 Disregard the next two messages and click Continue Anyway .

Your printer has been thoroughly tested and is compatible with
Windows XP. The wizard copies a ll of the necessary files and
installs the printer driver.

4 Click Finish when the software is installed.
5 Print a test page to verify printer setup.

a Click Start Settings Printers.
b Select the printer you just created.
c Click File Properties.
d Click Print T est Page . When a test page prints successfully ,

printer setup is complete.

Install drivers for local pr inting

55

Using Windows 2000
with USB or
parallel cable

When the Found New Hardware Wizard screen appears:

1 Insert the drivers CD. If the CD auto launches, exit the CD. Click

Next.

Note: You need

administrative access to
install printer drivers on your
computer.

Using Windows Me
with USB or
parallel cable

2 Select Search for a suitable driver, and click Next.
3 Select only Specify a location, and click Next.
4 Browse to the location of the printer driver on the drivers CD.

D:\Drivers\Win_2000\

5 Click Open, and then click OK.
6 Click Next to install the driver that is displayed. It is okay to

disregard the message that the driver is not digitally signed.

7 Click Finish when the software is installed.
8 Print a test page to verify printer setup.

a Click Start Settings Printers.
b Select the printer you just created.
c Click File Properties.
d Click Print T est Page . When a test page prints successfully ,

printer setup is complete.

You must install both a USB port driver and an enhanced custom print
driver.

When the Found New Hardware Wizard screen appears:

Note: Depending on the

software and printers
already installed on your
computer, your screens may
vary from those in the
instructions.

1 Insert the drivers CD. If the CD auto launches, exit the CD. Click

Next.

2 Select Automatic search for the best driver (recommended),

and then click Next. The wizard searches for a USB port driver.
The name of it will be similar to your printer name.

3 After the USB port driver is found, click Finish.
4 Select Automatic search for the best driver (recommended),

and then click Next. The wizard now searches for a printer
driver.

Install drivers for local pr inting

56

5 Select your printer and driver from the list, and then click OK.

Make sure you select the driver in the correct language you
want to use.

D:\Drivers\WIN_9X\<LANGUAGE>

6 After the printer driver is installed, click Finish.
7 Use the default printer name or type a unique name for your

printer, and then click Next.

8 Click Y es (recommended), and then click Finish to print a test

page.

9 After the test page prints, click Yes to close the window.

10 Click Finish to complete the installation and close the wizard.

You are now ready to print.

Using Windows 98
with a USB or
parallel cable

Note: Depending on the

software and printers
already installed on your
computer, your screens may
vary from those in the
instructions.

You must install both a USB port driver and an enhanced custom print
driver.

When the Add New Hardware Wizard screen appears:

1 Insert the drivers CD, and then click Next. If the CD auto

launches, exit the CD.

2 Select Search for the best driver for your device

(recommended), and then click Next.

3 Select only CD-ROM drive, and then click Next.
4 After the wizard finds the USB port driver, click Next.
5 After the USB port driver is installed, click Finish.
6 Select Search for the best driver (recommended), and then

click Next.

7 Select to Specify a location.
8 Browse to the location of the printer driver on the drivers CD,

and then click OK.

D:\Drivers\WIN_9X\<language>

9 After the printer driver is found, click Next.

10 Use the default printer name or type a unique name for your

printer, and then click Next.

Install drivers for local pr inting

57

11 Select Yes to print a test page, and then click Finish. All the

necessary files are installed on your computer.

12 After the test page prints, click Yes to close the message

window.

13 Click Finish to complete the installation. You are now ready to

print.

Using Windows NT
with a parallel cable

Note: USB support is not

available for Windows NT
operating systems.

Note: You need

administrative access to
install printer drivers on your
computer.

Using Windows 95
with a parallel cable

Note: USB support is not

available for Windows 95
operating systems.

The easiest way to install a driver is to use the drivers CD that shipped
with your printer.

1 Insert the drivers CD.
2 Click Printer Softwar e.

3 Click Agree to accept the license agreement.
4 Select Local Printer and click Next.
5 Mak e sure the correct printer and port are listed, and click OK.

You are now ready to print.

When the Update Device Driver Wizard screen appears:

1 Insert the drivers CD. If the CD auto launches, exit the CD.

If a system-compatible driver is found on your operating system,
the Wizard installs it.

If no compatible system driver is found on your operating
system, click Other Locations.

2 Browse to the location of the printer driver on the drivers CD,

and click OK.

D:\drivers\win_9x\english

3 Click Finish. The Add Printer Wizard screen appears.
4 Use the default printer name or type a unique name for your

printer, and then click Next.

5 Click Yes to print a test page.
6 Click Finish. A test page is sent to the printer once the driver

files are copied to your computer. You are now ready to print.

Install drivers for local pr inting

58

Macintosh Macintosh OS 8.6 or later is required for USB printing. To print locally

to a USB-attached printer, you must create a desktop printer icon
(Macintosh 8.6–9.x) or create a queue in Print Center
(Macintosh OS X).

Creating a desktop
printer icon
(Macintosh 8.6–9.x)

Note: A PPD file provides

detailed information about
the capabilities of a printer to
your Macintosh computer.

Note: A PPD for yourprinter

is also available in a
downloadable software
package from our Lexmark
Web site at
www.lexmark.com.

1 Install a printer PostScript Printer Description (PPD) file on your

computer.

a Insert the drivers CD.
b Double-click Classic, and then double-click the installer

package for your printer.

c Choose the language you want to use, and click OK.
d Click Accept to accept the license agreement.
e Click Continue after you finish with the Readme file.
f On the Easy Install screen, click Install.
g Choose a default paper size and click OK. All the necessary

files are installed on your computer.

h Click Quit when installation is complete.

2 Do one of the following:

Macintosh 8.6 - 9.0: Open Apple LaserWriter.
Macintosh 9.1 - 9.x: Open Applications, and then Utilities.

3 Double-click Desktop Printer Utility.
4 Select Printer (USB), and then click OK.
5 In the USB Printer Selection section, click Change.

If your printer does not appear in the USB Printer Selection list,
make sure the USB cable is properly connected and the printer
is turned on.

6 Select the name of your printer, and then click OK. Your printer

appears in the original Printer (USB) window.

7 In the P ostScript Printer Description (PPD) File section, click

Auto Setup. Make sure your printer PPD now matches your

printer.

8 Click Create, and then click Save.

Install drivers for local pr inting

59

9 Specify a printer name, and then click Save. Your printer is now

saved as a desktop printer.

Creating a queue in
Print Center
(Macintosh OS X)

Note: A PPD file provides

detailed information about
the capabilities of a printer to
your Macintosh computer.

1 Install a printer PostScript Printer Description (PPD) file on your

computer.

a Insert the drivers CD.
b Double-click Mac OS X, and then double-click the installer

package for your printer.

c On the Authorization screen, choose Click the lock to make

changes.

d Enter your passw ord, and then click OK.
e Click Continue on the Welcome screen and again after you

view the Readme file.

f On the license agreement screen, click Continue, and then

click Agree to accept the license agreeme nt.

g Select a Destination, and then click Continue.
h On the Easy Install screen, click Install. All the necessary

files are installed on your computer.

i Click Close when installation is complete.

2 Open Finder, click Applications, and then click Utilities.
3 Double-click Print Center.

Note: A PPD for yourprinter

is also available in a
downloadable software
package from our Lexmark
Web site at
www.lexmark.com.

4 Do one of the following:

If your USB-attached printer appears in the Printer List, you can
quit Print Center. A queue has been created for your printer.

If your USB-attached printer does not appear in the Printer List,
make sure the USB cable is properly connected and the printer
is turned on. After the printer appears in the Printer List, you can
quit Print Center.

UNIX/Linux Local printing is supported on many UNIX and Linux platforms, such

as Sun Solaris and Red Hat.

Install drivers for local pr inting

60

The Sun Solaris and Linux packages are available on the drivers CD
and on our Lexmark Web site at www.lexmark.com. The User’s Guide
in each package gives detailed instructions for installing and using
Lexmark printers in UNIX and Linux environments.

All the printer driver packages support local printing using a parallel
connection. The driver package for Sun Solaris supports USB
connections to Sun Ray appliances and Sun workstations.

Visit the Lexmark Web site at www.lexmark.com for a complete list of
supported UNIX and Linux platforms.

Serial connections With serial printing, data is transferred one bit at a time. Although serial

printing is usually slower than parallel printing, it is the preferred option
when there is a great deal of distance between your printer and
computer, or when a parallel interface is not available.

Before you can print, you must establish communication between your
printer and computer. To do this, you have to 1) set serial parameters
in the printer, 2) install a printer driver on the attache d computer, and

3) match the serial settings in the Com port.

Setting parameters in the printer

Note: For information about

serial menus and messages,
refer to the publications CD
that shipped with your
printer.

1 On the printer operat or panel, press Menu until Print Menus

appears on the display, and then press Select.

2 Press Me nu until you see Serial Menu, and then press

Select.

3 Press Menu until y ou see Serial Option 1 (for an installed

serial interface card), and then press Select.

4 Press Me nu until you see the parameter you want to change,

and then press Select.

5 Press Me nu until you see the correct setting, and then press

Select.

Note the following restrictions:

– Maximum baud rate supported is 1 15,200.
– Data Bits must be set to 7 or 8.
– Parity must be set to Even, Odd, or None.
– Stop Bits must be set to 2.
– Flow Control recommended protocol setting is Xon/X off.

Install drivers for local pr inting

61

6 Press Return to exit the menus when finished.
7 Print a Menu Settings page and verify that your serial

parameters are correct. Keep this page for later use.

a

Press Menu until you see Utilities, and then press
Select.

b

Press Menu until you see Print Menus, and then press
Select.

c

Look under the Standard Serial (or Serial Option X if
you installed a serial interface card) heading to find the serial
parameters.

Installing a printer driver You must install a printer driver on the computer that is connected to

the printer.

1 Insert the drivers CD. It launches automatically. If the CD does

not launch automatically, click Start Run, and then type the
following in the Run dialog box:

D:/Setu p.exe .

2 Click Install Printer Software.
3 Click Agree to accept the Printer Software Li cens e Agreement.
4 Select Local printer install, and then click Next.
5 Check the box next to the printer you are installing, and then

select the communications port (COM1 or COM2) you want to
use.

6 Click Finish to complete the printer software installation.

Setting parameters After the printer driver is installed, you must set the serial parameters
in the communications
(COM) port

in the communications port assigned to the printer driver.
The serial parameters in the communications port must match exactly

to the serial parameters you set in the printer.

1 Click Start Settings Control Pane l , and then double-click

System.

2 On the Device Manager tab , click + to expand the listof available

ports.

Install drivers for local pr inting

62

3 Select the communications port you assigned to the printer

(COM1 or COM2).

4 Click Properties.
5 On the Port Settings tab, set the serial parameters to the exact

same serial parameters in the printer.

Look for the printer settings under the Serial Standard (or
Serial Option X) heading on the Menu Settings page you

printed earlier.

6 Click OK, and then close all the windows.
7 Print a test page to verify printer installation.

a Click Start Settings Printers.
b Select the printer you just created.
c Click File Properties.
d Click Print T est Page . When a test page prints successfully ,

printer setup is complete.

What do I do next?

Task Go to page…

After you have installed the printer driver on your
computer, you are set up to print to a local printer.

We recommend that you also complete “Verify printer
setup.”

Install drivers for local pr inting

63

64

Step 9: Verify printer setup

Printing a menu settings page

Note: For more information

about using the printer
operator panel and changing
menu settings, refer to the
publications CD.

UTILITIES MENU

1

Menu

2

Go

Select

5

3

Stop

Return

6

Print a menu settings page to review the default printer settings and to
verify that printer options are installed correctly.

1 Make sure the printer is on.
2 Press Menu until you see UTILITIES MENU, and then press

Select.

3 Press Menu until you see Print Menus, and then press

Select to print the page.

The message Printing Menus appears on the display.

4

4 Verify that the options you installed are correctly listed under

“Installed Features.”
If an option you installed is not listed, turn the printer off, unplug

the power cord, and reinstall the option.

5 Verify the amount of memory installed is corr ectly listed under

“Printer Information.”

6 Verify that the paper trays are configured for the sizes and types

of paper you loaded.

Printing a netw ork setup page

Note: If an optional

MarkNet print server is
installed, you see Print
Net1 Setup on the display.

If the printer is attached to a network, print a network setup page to
verify the network connection. This page also provides important
information that helps you configure for network printing.

1 Make sure the printer is on.
2 Press Menu until you see UTILITIES MENU, and then press

Select

.

Verify printer setup

64

UTILITIES MENU

1

Menu

2

Go

Select

5

3

Stop

Return

6

3 Press Menu until you see Print Net Setup , and then press

Select. The network setup page prints and the printer returns to

Ready status.

4 Check the first section on the network setup page and confirm

4

that Status is “Connected.”
If Status is “Not Connected,” your LAN drop may not be active

or your network cable may be malfunctioning. Consult your
network administrator for a solution, and then print another
network setup page to verify that you are connected to your
network.

Save the network setup page. You will use it in the other steps.

What do I do next?

Task Go to page…

Configure for TCP/IP 66
Install drivers for netwo rk printing 68

Verify printer setup

65

Step 10: Configure for TCP/IP

If you have TCP/IP available on your network, we recommend that you
assign an IP address to the printer.

Assigning a printer If your network is using DHCP, an IP address is automatically assigned
IP address

after you connect the network cable to the printer.

1 Look for the address under the “TCP/IP” heading on the

network setup page you pri nted in “Printing a network setup
page” on page 64.

2 Go to “Verifying the IP settings” on page 67 and begin with

step 2.

Note: Instructions for other

methods of setting the IP
address are in the online
documentation on the
drivers CD that shipped with
your printer. Launch the CD,
and then click View

Documentation
Printer Install.

Network

If your network is not using DHCP, then you must manually assign an
IP address to the printer.

One of the easiest ways is to use the operator panel:

1 Press Menu until you see Network Menu, and then press

Select.

2 Press Menu until you see Standard Network, and then press

Select.

Standard Network appears if you purchased a printer with a
network port on the printer system board. If you have a MarkNet
print server installed in the option card, you see Network
Option 1.

3 Press Menu until you see Std Net Setup (or Network 1

Setup), and then press Select.

4 Press Menu until you see TCP/IP, and then press Select.
5 Press Menu until you see Set IP Address, and then press

Select.

Configure for TCP/IP

66

6 Change the address by pressing Menu to increase or decrease

each number. Press Select to move to the next segment. Press
Select when you are finished.

The message Saved appears briefly.

7 Press Menu until you see Set IP Netmask, and then press

Select.

8 Repeat step 6 to set the IP Netmask.
9 Press Menu until you see Set IP Gateway, and then press

Select.

10 Repeat step 6 to set the IP Gateway.
11 When you are finished, press Go to return the printer to the

Ready state.

Verifying the IP 1 Print another network setup page. Look under the “TCP/IP”
settings

Note: On Windows 2 Ping the printer and verify that it responds. For example, at a

computers, click Start command prompt on a network computer, type “ping” followed
Programs
prompt (or Accessories
Command prompt if using

Windows 2000). If the printer is active on the network, you receive a reply.

Command by the new printer IP address (for example, 192.168.0.11):

heading and make sure the IP address, netmask, and gateway
are what you expected. See
page 64 if you need help.

ping 192.168.0.11

“Printing a network setup page” on

Configuring for If your printer has an optional Lexmark ImageQuick™ firmware card
Pull Printing

installed, you can configure for Pull Printing once an IP address is
assigned to the printer.

For detailed configuration instructions, refer to the CD that shipped
with the Lexmark ImageQuick card.

Configure for TCP/IP

67

Step 11: Install drivers for

network printing

After you have assigned and verified the TCP/IP settings, you are
ready to install the printer on each network computer.

Windows In Windows environments, network printers can be configured for

direct printing or shared printing.

• Direct printing means the printer is attached direc tly to the

network using an available LAN connection or open port on a
hub. In this type of network printing, printer drivers are typically
installed on each network computer.

• A shared printer is connected locally to one of the computers on

the network using a local printer cab le such as USB. The printer
is installed on the network computer attached to the printer.
During the driver installation, the printer is set up to be “shared”
so that other network computers are allowed to print to it.

More information about each of these network printing methods is on
the drivers CD that shipped with your printer.

Creating ports and Read the detailed instructions on the drivers CD. Click View
installing drivers

Note: Using a custom

printer driver and a custom
network port provides
enhanced functionality , such
as printer status alerts.

Documentation and look for information about network printer
installation for your specific Windows environment.

If you choose to install without using the instructions on the drivers CD,

you need a basic understanding of network printing on TCP/IP
networks, installing printer drivers, and the process involved in
creating new network ports.

Install drivers for network printing

68

Supported network printer ports

• Microsoft IP port—Windows NT 4.0, Windows 2000, and

Windows XP

• Lexmark network port—Windows 95/98/Me, Windows NT 4.0,

Windows 2000, and Windows XP

Supported printer drivers

• Windows system printer driver

• Lexmark custom printer driver

System drivers are built into Windows operating systems. Custom
drivers are available on the drivers CD.

Updated system and custom drivers are available on our Lexmark
Web site at www.lexmark.com.

Macintosh

Note: A PostScript Printer

Description (PPD) file
provides detailed
information about the
capabilities of a printer to
your UNIX or Macintosh
computers.

UNIX/Linux

To print to a network printer, each Macintosh network user must
perform both of the following tasks on his computer:

• Install a custom PostScript Printer Description (PPD) file

A custom PPD is on the drivers CD that shipped with your
printer.

A PPD for your printer is also available in a downloadable
software package from our Lexmark Web site at
www.lexmark.com.

• Create a desktop printer icon (Mac OS 8.6 to 9.x) or cre ate a

queue in Print Center (Mac OS X)

Detailed instructions for these tasks are in the online documentation
included on the drivers CD.

Your printer supports many UNIX and Linux platforms, such as Sun
Solaris and Red Hat. Visit our Lexmark Web site at www .lexmark.com
for a complete list of supported UNIX and Linux platforms.

Install drivers for network printing

69

Note: The Sun Solaris and

Linux packages are available
on the drivers CD and on our
Lexmark Web site at
www.lexmark.com.

Lexmark provides a printer driver package for each supported UNIX
and Linux platform. The User’s Guide in each package gives detailed
instructions for installing and using Lexmark printers in UNIX and
Linux environments.

You can download these packages from our Lexmark Web site. You
may also find the driver package you need on the drivers CD.

NetWare

Your printer supports both Novell Distributed Print Services (NDPS)
and regular queue-based NetWare environments.

For the latest information about installing a network printer in a
NetWare environment, launch the drivers CD and click View
Documentation. Look for information about network printer
installation.

Install drivers for network printing

70

Step 12: Using the

publications CD

Viewing and using the CD contents

The User’s Reference includes helpful information
about using your printer and solving common
printing problems. Copies of the Setup Guide, the
Quick Reference sheet, and the Clearing Jams
sheet are also on the CD.

The publications CD is shipped inside the Setup
Guide.

You can also give the publications CD to a system
administrator or the Help desk, or you can copy the
entire contents of the CD (or just specific topics) to
a shared network drive or intranet site.

Copies of the printer documentation are also
available on our Lexmark Web site at
www.lexmark.com.

Congratulations!

You are now ready to use your new printer. Save
this book if you anticipate purchasing printer
options in the future.

Using the publications CD

71

Statement of limited warranty

Lexmark International, Inc., Lexington, KY

This warranty applies to the United States and
Canada. For customers outside the U.S. and
Canada, refer to the country-specific warranty
information that came with your printer.

Lexmark C912

This Statement of Limited Warranty applies to this
product if it was originally purchased for your use,
and not for resale, from Lexmark or a Lexmark
remarketer, referred to in this statement as To obtain warranty service you may be required to
“Remarketer.” present proof of original purchase. Warranty

Warranty

Lexmark warrants that this product:

• Is manufactured from new parts, or new and

serviceable used part s, which perform like
new parts

• Is free from defects in material and

workmanship

• Conforms to Lexmark’s official published

specifications

• Is in good working order

If this product does not function as warranted
during the warranty period, contact a Remarketer
or Lexmark for repair without charge.

If this product is a feature or option, this statement
applies only when that feature or option is used
with the product for which it was designed. To
obtain warranty service, you may be required to
present the feature or option with the product.

If you transfer this product to another user,
warranty service under the terms of this statement
is available to that user for the remainder of the
warranty period. You should transfer proof of
original purchase and this statement to that user.

Warranty service

The warranty period is 12 months and starts on the
date of original purchase as shown on the
purchase receipt.

service will be provided at your location.
When warranty service involves the exchange of a

product or part, the item replaced becomes the
property of the Remarketer or Lexmark. T he
replacement may be a new or repaired item. The
replacement item assumes the remaining warranty
period of the original product.

Replacement is not available to you if the product
you present for exchange is defaced, altered, in
need of a repair not included in warranty service, or
damaged beyond repair. Also, such product must
be free of any legal obligation or restrictions that
prevent its exchange.

Before you present this product for warranty
service, remove all programs, data, and removable
storage media.

For further explanation of your warranty
alternatives and the nearest Lexmark authorized
servicer in your area, please contact Lexmark at

Statement of limited warranty

72

1-800-LEXMARK (1-800-539-6275), or on the
World Wide Web at www.lexmark.com.

Free remote technical support is provided for this
product throughout its warranty period. Lexmark
offers a variety of extended warranty programs that
include an extension of technical support. For
products no longer covered by a Lexmark warranty ,
technical support may only be available for a fee.

Extent of warranty

We do not warrant uninterrupted or error-free
operation of a product.

Warranty service does not include repair of failures
caused by:

• Modification or attachments

• Accidents or misuse

• Unsuitable physical or operating

environment

• Maintenance by anyone other than Lexmark

or a Lexmark authori zed servicer

• Operation of a product beyond the limit of its

duty cycle

• Failure to have installed a maintenance kit

as specified (if applicable)

• Use of printing media outside of Lexmark

specifications

• Use of other than Lexmark supplies (such as

toner cartridges, inkjet cartridges, and
ribbons)

• Use of other than Lexmark product or

component

ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD.

Limitation of liability

Your sole remedy under this Statement of Limited
Warranty is set forth in this section. For any claim
concerning performance or nonperformance of
Lexmark or a Remarketer for this product under
this Statement of Limited Warranty, you may
recover actual damages up to the limit set forth in
the following paragraph.

Lexmark's liability for actual damages from any
cause whatsoever will be limited to the greater of 1)
$5,000 or 2) the amount you paid for the product
that caused the damages. This limitation of liability
will not apply to claims by you for bodily injury or
damage to real proper ty or tan gible person al
property for which Lexmark is legally liable. In no
event will Lexmark be liable for any lost profits, lost
savings, incidental damage, or other economic
consequential damages. This is true even if you
advise Lexmark or a Remarketer of the possibility
of such damages. Lexmark is not liable for any
claim by you based on a third party claim.

This limitation of remedies also applies to any
developer of materials supplied to Lexmark.
Lexmark’s and the developer’s limitations of
remedies are not cumulative. Such developer is an
intended beneficiary of this limitation.

Additional rights

Some states do not allow limitations on how long
an implied warranty lasts, or do not allow the
exclusion or limitation of incidental or
consequential damages. If such laws apply, the
limitations or exclusions contained in this
statement may not apply to you.

This warranty gives you specific legal rights. You
may also have other rights which vary from state to
state.

Statement of limited warranty

73

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2003 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550

www.lexmark.com