Order of installation................................................................................................................................39
Loading paper and specialty media............................................................61
Setting the paper size and type...............................................................................................................61
Configuring Universal paper settings......................................................................................................61
Loading the standard or optional 550-sheet tray....................................................................................62
Loading the 2000-sheet high-capacity feeder.........................................................................................65
Loading the multipurpose feeder............................................................................................................67
Linking and unlinking trays......................................................................................................................69
Paper and specialty media guide................................................................72
Paper guidelines......................................................................................................................................72
Printing confidential and other held jobs................................................................................................83
Printing information pages......................................................................................................................84
Canceling a print job................................................................................................................................85
Paper menu.............................................................................................................................................89
Help menu.............................................................................................................................................143
Securing the printer hard disk and other installed memory......................145
Statement of Volatility..........................................................................................................................145
Understanding jam numbers and locations..........................................................................................163
200 paper jam.......................................................................................................................................165
201 paper jam.......................................................................................................................................165
202–203 paper jams..............................................................................................................................166
230 paper jam.......................................................................................................................................167
231–239 paper jams..............................................................................................................................168
24x paper jam........................................................................................................................................168
250 paper jam.......................................................................................................................................169
400–403 and 460–461 paper jams........................................................................................................170
431–454, and 456–458 paper jams.......................................................................................................171
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium
battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and
walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for
signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information
6
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the
fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes,
you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
Safety information
7
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’sGuide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network (depending on your
printer model)
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Instructions for:
• Installing the printer using Guided or Advanced wireless setup
• Connecting the printer to an Ethernet or a wireless network
• Troubleshooting printer connection problems
Setup documentation—The setup documentation came
with the printer and is also available on the Lexmark Web
site at http://support.lexmark.com.
User's Guide—The User's Guide is available on the
Software and Documentation CD.
For updates, check our Web site at
http://support.lexmark.com.
Networking Guide— Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
Learning about the printer
8
What are you looking for?Find it here
Help using the printer softwareWindows or Mac Help—Open a printer software program
or application, and then click Help.
?
Click
Notes:
to view context-sensitive information.
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Latest supplemental information, updates, and tec hnical support:
• Documentation
• Driver downloads
• Live chat support
• E-mail support
• Telephone support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select your
product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact support so they may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them too. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
Learning about the printer
9
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
1
5
4
1152.4 mm (6.0 in.)
2101.6 mm (4.0 in.)
3609.6 mm (24.0 in.)
4381 mm (15.0 in.)
5304.8 mm (12.0 in.)
2
3
Printer configurations
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes,
you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Learning about the printer
10
You can configure your basic printer by adding optional trays.
1
1Standard exit bin
2Wire bail
3Printer control panel
4Standard 550-sheet tray
5Optional 550-sheet tray
6Optional 2000-sheet high-capacity feeder
7Multipurpose feeder
2
5
6
3
4
7
Understanding the printer control panel
123
#
7
ItemDescription
1DisplayShows the status of the printer
2HomeLets you navigate back to the home screen
3KeypadAllows you to enter numbers, letters, or symbols on the printer
Learning about the printer
6
4
5
11
ItemDescription
4SleepEnables Sleep Mode or Hibernate Mode
The following are the statuses of the indicator light and the Sleep button:
• Entering or waking from Sleep Mode—The indicator light is illuminated solid green, Sleep button
is unilluminated.
• Operating in Sleep Mode—The indicator light is illuminated solid green, Sleep button is
illuminated solid amber.
• Entering or waking from Hibernate Mode—The indicator light is illuminated solid green, Sleep
button is illuminated blinking amber.
• Operating in Hibernate Mode—The indicator light is unilluminated, Sleep button is blinking
amber for 1/10 of a second, then go completely unilluminated for 1.9 seconds in pulsing pattern.
The following actions wake the printer from Sleep Mode:
• Touching the screen or any hard button presses.
• Opening an input tray, cover, or door.
• Sending a print job from the computer.
• Performing a Power On Reset (POR) with the main power switch.
5Indicator light Off—The printer is off.
Blinking green—The printer is warming up, processing data, or printing.
Solid green—The printer is on, but idle.
Solid red—Operator intervention is needed.
6Stop/CancelStops all printer activity
Note: A list of options is displayed once Stopped appears on the display.
7USB portAllows you to connect a USB Bluetooth adapter, or a flash drive to the printer
Note: Only the front USB port supports flash drives.
Learning about the printer
12
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
123
TouchTo
1Change LanguageChange the primary language of the printer.
2BookmarksCreate, organize, and save a set of bookmarks (URLs) into a tree view of folders and file
links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable from within Forms and Favorites.
3Held JobsDisplay all current held jobs.
4
5678
4USB or USB Thumbdrive View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card
or flash drive is connected to the printer.
5MenusAccess printer menus.
Note: These menus are available only when the printer is in the Ready state.
6Status message bar
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Fuser missing or Cartridge Low.
• Show intervention messages and the instructions on how to clear them.
7Status/Supplies
• Display a warning or error message whenever the printer requires intervention to
continue processing.
• Access the messages screen for more information on the message, and how to clear
it.
Understanding the home screen
13
TouchTo
8TipsOpen a context-sensitive Help information on the touch screen.
This may also appear on the home screen:
TouchTo
Search Held JobsSearch current held jobs.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Sample touch screen
1234
TouchTo
1Up arrowScroll up.
2Delete folderDelete the file you selected.
3Left arrowScroll to the left.
5678910
Understanding the home screen
14
TouchTo
4Right arrowScroll to the right.
5Right scroll increase Scroll to another value in increasing order.
6Left scroll decrease Scroll to another value in decreasing order.
7Down arrowScroll down.
8AcceptSave a setting.
9Cancel
• Cancel an action or a selection.
• Cancel out a screen and return to the previous screen.
10BackNavigate back to the previous screen.
Other touch-screen buttons
TouchTo
ExitExit from the current screen to the home screen.
Radio buttonSelect or clear an item.
Understanding the home screen
15
Features
FeatureDescription
Menu trail line:
Menus > Settings > Print Settings >
Number of Copies
Attendance message alertIf an attendance message affects a function, then this icon appears and the red
WarningIf an error condition occurs, then this icon appears.
A menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and does not become the default
setting.
indicator light blinks.
Understanding the home screen
16
Customizing the home screen
Notes:
• Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only on select printer
models.
• There may be additional solutions and applications available for purchase. To learn more, visit
www.lexmark.com. Or, inquire at your point of purchase.
Accessing the Embedded Web Server
Type your printer IP address or host name in the address field of your Web browser.
Note: If you do not know the IP address or host name of the printer, then you can:
• View the information on the printer control panel home screen, or in the TCP/IP section under the Network/Ports
menu.
• Print a network setup page or menu settings page, and then locate the information in the TCP/IP section.
Showing or hiding icons on the home screen
1 From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
2 Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.
3 Click Submit.
Activating the home screen applications
For detailed information about configuring and using home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.
Background and Idle Screen
IconDescription
The application lets you customize the background and idle screen of your printer home screen.
Customizing the home screen
17
To change the background of the printer home screen using the printer control panel, do the following:
1 From the home screen, navigate to:
Change Background > select background to use
2 Touch .
Forms and Favorites
IconDescription
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen. For example, you can print the latest version
of a form exactly when you need it. This eliminates inventories of printed forms that can easily become
outdated.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and firewall
settings to allow the printer at least a read access. For help, see the documentation that came with your
operating system.
To configure Forms and Favorites, do the following:
1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
2 Define the bookmarks, and then customize the settings.
3 Click Apply.
To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or
search for forms based on a form number, name, or description.
Eco-Settings
IconDescription
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Customizing the home screen
18
Showroom
IconDescription
The application lets you create and display a customized slide show on the touch screen of your printer.
You can specify how long each slide is displayed, and images can be loaded either from a flash drive or
through the printer Embedded Web Server.
Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the printer. From your computer screen, you can view the printer status,
release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at
the printer.
To activate Remote Operator Panel, do the following:
1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
2 Select the Enabled check box, and then customize the settings.
3 Click Apply.
To use Remote Operator Panel, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch
VNC Applet.
Exporting and importing a configuration using the Embedded
Web Server
You can export configuration settings into a text file that can then be imported and used to apply the settings to one
or more additional printers.
Exporting a configuration
1 From the Embedded Web Server, click Settings or Configuration.
3 From Installed Solutions, click the name of the application you want to configure.
4 Click Configure > Import.
5 Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.
Customizing the home screen
20
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to
the printer in the location shown.
Additional printer setup
22
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.
1 Open the cover.
2 Remove the metal panel.
a Turn the screws on the panel counterclockwise to remove them.
Additional printer setup
23
b Shift the metal panel to the left to disengage the hooks, then pull forward to remove it.
3 Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1
2
3
4
1Memory card connector
2Firmware and flash memory card connectors
3Internal print server connector
4Hard disk connector
Additional printer setup
24
4 Reattach the system board cover.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
a Reinstall the hooks on the left side of the metal panel into the slots on the system board cage, and then shift
to the right.
b Align and then turn each screw clockwise to tighten.
c Close the cover.
Additional printer setup
25
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.
1 Access the system board.
For more information, see “Accessing the system board” on page 23.
Note: This task requires a flathead screwdriver.
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 On the system board, open the memory card connector latches.
Additional printer setup
26
4 Align the notches on the memory card to the ridges on the connector.
2
1
1Notch
2Ridge
5 Push the memory card straight into the connector until it clicks into place.
6 Reattach the system board cover.
Additional printer setup
27
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware car d. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
Note: This task requires a flathead screwdriver.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1Plastic pins
2Metal pins
4 Push the card firmly into place.
1
Additional printer setup
28
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Reattach the system board cover.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall
outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and
unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
For more information, see “Accessing the system board” on page 23.
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
4 Remove the printer hard disk.
For more information, see “Removing a printer hard disk” on page 38.
Additional printer setup
29
5 Remove the metal cover from the ISP opening.
1
2
6 Align the posts of the plastic tee to the holes on the system board, and press down until the tee clicks into place.
Be sure each post of the tee has latched completely, and the tee is seated firmly on the system board.
Additional printer setup
30
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