Lexmark C77x User Manual

4600 MFP Option

Scanner User’s Guide for the C782n, C772n series
printers

February 2007

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.

© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

www.lexmark.com

Edition: February 2007

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK

INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these
changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any
time.

Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services
Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in
any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product,
visit the Lexmark Web site at www.lexmark.com.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all
countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product,
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except
those expressly designated by the manufacturer, are the user’s responsibility.

Trademarks

Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/
or other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer
commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This
means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
Details relating to compatibility are included in the Technical Reference.
Other trademarks are the property of their respective owners.

© 2006 Lexmark International, Inc.
All rights reserved.

UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation
developed exclusively at private expense.

Safety information

CAUTION: Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.

CAUTION: Refer service or repairs, other than those described in the operating instructions, to a professional service person.

CAUTION: This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark

components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other
replacement parts.

CAUTION: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their

marked plug-in ports.

CAUTION: Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network.

CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off, and unplug the power

cord from the wall outlet before continuing.

2

CAUTION: Follow these guidelines whenever moving the equipment to avoid injuring yourself or damaging the MFP.

• Always turn off the MFP using the printer power switch.

• Lock the scanner mechanism.

• Disconnect all cords and cables from the MFP before attempting to move the MFP.

• Remove the scanner from the top of the printer.

• Failure to repackage the MFP properly for shipment can result in damage to the MFP not covered by the MFP warranty.

• Damage to the MFP caused by improper moving is not covered by warranty.

CAUTION: The printer weighs 48–82 kg (105–181 lb). It requires at least three (3) people to lift it safely. Use the printer handholds to lift

it, do not lift by the front of the printer, and make sure your fingers are not under the printer when you set it down.

CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal components.

CAUTION: Certain floor-mounted configurations require additional furniture for stability. More information is available on our
Lexmark Web site at www.lexmark.com/multifunctionprinters.

Static sensitivity notice

Warning: This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the

metal frame of the MFP.

3

Contents

Chapter 1: Learning about the MFP .................................................................................. 8

Basic functions of the scanner .........................................................................................................................8

Automatic document feeder and flatbed .......................................................................................................... 8

Understanding the MFP control panel ............................................................................................................. 8

Using the LCD touch-screen buttons ............................................................................................................. 14

Menus ............................................................................................................................................................ 20

Chapter 2: Copying ........................................................................................................... 21

Quick copy .....................................................................................................................................................21

Multiple page copying .................................................................................................................................... 21

Using the flatbed ............................................................................................................................................22

Understanding the copy screens and options ................................................................................................22

Copying from one size to another .................................................................................................................. 24

Making transparencies ................................................................................................................................... 24

Copying to letterhead .....................................................................................................................................24

Copying photographs .....................................................................................................................................24

Making copies using media from a selected tray ........................................................................................... 25

Copying mixed-sized media ...........................................................................................................................25

Setting the duplex option ...............................................................................................................................26

Reducing and enlarging copies .....................................................................................................................26

Adjusting copy quality .................................................................................................................................... 26

Setting collation options .................................................................................................................................27

Placing separator sheets between copies ..................................................................................................... 27

Setting paper saving options ......................................................................................................................... 27

Placing the date and time at the top of each page ........................................................................................ 28

Placing an overlay message on each page ...................................................................................................28

Creating a custom job (job build) ................................................................................................................... 28

Canceling a copy job ..................................................................................................................................... 29

Copy tips ........................................................................................................................................................ 29

Chapter 3: E-mail .............................................................................................................. 30

Entering an e-mail address ............................................................................................................................30

Using a shortcut number ................................................................................................................................30

Using the address book ................................................................................................................................. 31

E-mailing to a profile ......................................................................................................................................31

Adding e-mail subject and message information ........................................................................................... 31

Changing the output file type ......................................................................................................................... 32

E-mailing color documents ............................................................................................................................ 32

Creating an e-mail shortcut ............................................................................................................................32

4

Contents

Creating an e-mail profile ...............................................................................................................................33

Canceling an e-mail ....................................................................................................................................... 33

Understanding e-mail options ........................................................................................................................ 33

E-mail server setup ........................................................................................................................................35

Address book setup .......................................................................................................................................35

Chapter 4: Faxing .............................................................................................................. 36

Sending a fax ................................................................................................................................................. 36

Using fax destination shortcuts ......................................................................................................................37

Using the address book ................................................................................................................................. 37

Sending faxes from a computer .....................................................................................................................37

Creating shortcuts ..........................................................................................................................................38

Understanding fax options ............................................................................................................................. 39

Changing the fax resolution ........................................................................................................................... 40

Adjusting the Darkness setting ......................................................................................................................40

Sending a fax at a later time .......................................................................................................................... 40

Cancel an outgoing fax .................................................................................................................................. 41

Viewing a fax log ............................................................................................................................................41

Fax tips .......................................................................................................................................................... 41

Chapter 5: FTP ..................................................................................................................42

Entering the FTP address ..............................................................................................................................42

Using a shortcut number ................................................................................................................................42

Using the address book ................................................................................................................................. 42

Creating shortcuts ..........................................................................................................................................43

FTP options ................................................................................................................................................... 43

FTP tips .........................................................................................................................................................45

Chapter 6: Scanning to a PC or USB flash memory device .......................................... 46

Create a scan to PC profile ............................................................................................................................46

Understanding scan to PC options ................................................................................................................ 47

Scanning to a USB flash memory device .......................................................................................................48

Scanning tips .................................................................................................................................................48

Chapter 7: Printing ............................................................................................................ 49

Printing from a USB flash memory device .....................................................................................................49

Canceling a print job ...................................................................................................................................... 50

Printing the menu settings page .................................................................................................................... 52

Printing a network setup page ....................................................................................................................... 52

Printing a font sample list ............................................................................................................................... 52

Printing a directory list ................................................................................................................................... 52

Printing confidential and held jobs .................................................................................................................53

Printing on specialty media ............................................................................................................................ 56

Loading standard trays and optional trays ..................................................................................................... 57

Loading the multipurpose feeder ................................................................................................................... 61

5

Contents

Linking trays ................................................................................................................................................... 62

Chapter 8: Understanding paper and specialty media guidelines ............................... 63

Supported print media ................................................................................................................................... 63

Selecting print media ..................................................................................................................................... 67

Storing print media .........................................................................................................................................71

Avoiding jams ................................................................................................................................................ 71

Chapter 9: Installing and removing options ................................................................... 73

Accessing the printer system board ............................................................................................................... 73

Installing a memory card ................................................................................................................................ 74

Installing a firmware card ...............................................................................................................................75

Installing the interface card ............................................................................................................................76

Replacing the access cover plate ..................................................................................................................77

Chapter 10: Maintaining the MFP .................................................................................... 78

Determining the status of supplies ................................................................................................................. 79

Ordering supplies ...........................................................................................................................................79

Recycling Lexmark products .......................................................................................................................... 80

Cleaning the scanner glass and backing material ......................................................................................... 80

Cleaning the automatic document feeder ...................................................................................................... 81

Scanner registration ....................................................................................................................................... 82

Removing the scanner top .............................................................................................................................83

Moving the MFP .............................................................................................................................................84

Chapter 11: Clearing jams ................................................................................................ 85

Identifying jams .............................................................................................................................................. 85

Printer access doors and trays ...................................................................................................................... 86

Understanding printer jam messages ............................................................................................................ 87

Clearing scanner jams ................................................................................................................................... 88

Chapter 12: Administrative support ................................................................................ 89

Adjusting control panel brightness ................................................................................................................. 89

Restoring factory default settings ..................................................................................................................89

Adjusting screen timeout ............................................................................................................................... 90

Adjusting Power Saver .................................................................................................................................. 90

Configuring the MFP ......................................................................................................................................91

Encrypting the hard disk ................................................................................................................................97

Hard disk wiping ............................................................................................................................................ 98

Using the Restricted Server List function ....................................................................................................... 98

Chapter 13: Troubleshooting ........................................................................................... 99

Understanding MFP messages ..................................................................................................................... 99

Online technical support ................................................................................................................................ 99

Checking an unresponsive MFP ....................................................................................................................99

Locating the port name and IP address .........................................................................................................99

6

Contents

Solving copy quality problems ..................................................................................................................... 100

Solving scan quality problems .....................................................................................................................100

Solving fax problems ................................................................................................................................... 101

Solving paper feed problems .......................................................................................................................101

Notices .............................................................................................................................. 102

Conventions .................................................................................................................................................102

Electronic emission notices ......................................................................................................................... 102

Other telecommunications notices ...............................................................................................................107

Waste from Electrical and Electronic Equipment (WEEE) directive ............................................................. 109

China RoHS ................................................................................................................................................. 110

Index .................................................................................................................................. 111

7

1

Learning about the MFP

Basic functions of the scanner

The Lexmark™ 4600 MFP option provides copy, fax, and scan-to-network capability for large workgroups. You can:

• Make quick copies, or change the settings on the control panel to perform specific copying jobs.

• Send an outgoing fax using the MFP control panel.

• Send an outgoing fax to multiple fax destinations at the same time.

• Scan documents and send them to your PC, an e-mail address, a USB flash memory device, or an FTP

destination.

• Scan documents and send them to another printer (PDF by way of FTP).

Automatic document feeder and flatbed

Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination.

The ADF (automatic document feeder) can scan multiple pages including duplex pages. The ADF has two scanner
elements. When using the ADF:

• Place the paper in the ADF faceup, short-edge first.

• Place up to 50 sheets of plain paper on the ADF input tray.

• Scan media from 114.0 x 139.4 mm (4.5 x 5.5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).

• Scan jobs with mixed page sizes (letter and legal).

• Scan media weight from 52 to 120 g/m

• Copy and print documents at 600 dpi

The flatbed (platen) can be used to scan or copy single pages or book pages. When using the flatbed:

• Place the document in the left rear corner.

• Scan or copy media up to 215.9 x 355.6 mm (8.5 x 14 in.).

• Copy books up to 25.3 mm (1 in.) thick.

• Copy and print documents at 600 dpi.

2

(14 to 32 lb).

Understanding the MFP control panel

MFP and scanner settings can be changed several ways: through the MFP control panel, the software application in use,
the print driver, MarkVision™ Professional, or the Web pages. Settings changed from the application or print driver apply
only to the job being sent to the MFP.

Changes made to print, fax, copy, and e-mail settings from an application override changes made from the control panel.

If a setting cannot be changed from the application, use the MFP control panel, MarkVision Professional, or the Web pages.
Changing a setting from the MFP control panel, MarkVision Professional, or the Web pages makes that setting the user
default.

Learning about the MFP

8

The MFP control panel consists of:

Learning about the MFP

1

2

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

3

4

10

9

5

6

7

8

Callout Control panel item Function

1 LCD A liquid crystal display (LCD) which shows home screen

2 Indicator light Gives information about the status of the MFP using the

buttons, menus, menu items, and values. Allows for
making selections within Copy, Fax, and so on.

colors red and green.

Status Indicates

Off MFP power is off.

Blinking green MFP is warming up, processing data,

Solid green MFP is on, but idle.

Blinking red Operator intervention is required.

3 0–9

Note: Referred to as the numeric

keypad.

Press these buttons to enter numbers when the LCD
screen has a field that accepts the entry of numbers.
Also, use these buttons to dial phone numbers for faxes.

Note: If a number is pressed while on the home screen
without pressing the # button first, the Copy menu opens
and changes the Copy Quantity.

4 # (Pound or number character) Press this button:

• For a shortcut identifier.

• Within phone numbers. For a Fax number with a #,
enter it twice — ##.

• From the home screen, the Fax Destination List menu
item, E-mail Destination List menu item, or Profile List
menu item to access shortcuts.

or printing a job.

Understanding the MFP control panel

9

Learning about the MFP

Callout Control panel item Function

5 Dial Pause Press to cause a two- or three-second dial pause in a fax

number. The button only functions within the Fax menu or
with fax functions.

Press from the home screen to redial a fax number.
When outside of the Fax menu, fax function, or home

screen, pressing Dial Pause causes an error beep.
When sending a fax, in the Fax To: field, a Dial Pause

press is represented by a comma (,).

6 Clear All When in the function menus, such as Copy, Fax, E-mail,

7 Start Press to initiate the current job indicated on the control

8 Stop Press to cause the printing or scanning to stop.

9 Backspace Within the Copy menu, which is accessed by touching the

and FTP, it returns all settings to their default values, and
then returns the MFP to the main function screen.

panel.
From the home screen, press it to start a copy job with

the default settings.
If pressed while a job runs through the scanner, the

button has no effect.

During a scan job, the scanner finishes scanning the
current page and then stops, which means paper may
remain in the automatic document feeder (ADF).

During a print job, the print media path is cleared before
the printing stops.

Stopping appears on the control panel during this
process.

Copy button, press Backspace to delete the right-most
digit of the value in the Copy Count. The default value of
1 appears if the entire number is deleted by pressing
Backspace numerous times.

Within the Fax Destination List, press Backspace to
delete the right-most digit of a number entered manually.
It also deletes an entire shortcut entry. Once an entire
line is deleted, another press of Backspace causes the
cursor to move up one line.

Within the E-mail Destination List, press Backspace to
delete the character to the left of the cursor. If the entry is
in a shortcut, the entire entry is deleted.

10 Asterisk (*) * is used as part of a fax number or as an alphanumeric

character.

Understanding the MFP control panel

10

Learning about the MFP

Home screen and Home screen buttons

After the MFP is turned on and a short warm-up period occurs, the LCD shows the following basic screen which is referred
to as the Home screen. Use the Home screen buttons to initiate an action such as copy, fax, or scan, to open the menu
screen, or to respond to messages.

1

8

Fax

Copy

FTP

7

Status/

6

Supplies

Ready. Toner low.

Touch any button to begin.

5

Callout number Button Function

4

E-mail

2

Menus

3

1 Copy Touch to access the Copy menus.

If the home screen is shown, press a number to access
the Copy menus, too.

2 E-mail Touch to access the E-mail menus. It is possible to scan

3 Menus (A key is shown on the button.) Touch to access the menus. These menus are only

4 Status message bar Shows the current MFP status such as Ready or Busy.

5 Status/Supplies Appears on the LCD whenever the MFP status includes a

6 ? (Tips) All menus have a Tips button. Tips is a context-sensitive

a document directly to an e-mail address.

available when the MFP is in the Ready state.
The Menus button is on a gray bar called the navigation

bar. The bar contains other buttons described as follows.

Shows MFP conditions such as Toner Low.
Shows intervention messages to give instructions on

what the user should do so the MFP can continue
processing, such as Close door or insert print

cartridge.

message requiring intervention. Touch it to access the
messages screen for more information on the message
including how to clear it.

Help feature within the LCD touch screens.

Understanding the MFP control panel

11

Learning about the MFP

Callout number Button Function

7 FTP Touch to access the File Transfer Protocol (FTP) menus.

8 Fax Touch to access the Fax menus.

Other buttons may appear on the Home screen. They are:

Button Button name Function

A document can be scanned directly to an FTP site.
Note: This function must be set up by your System

Support person to appear on the display.

Release Held Faxes
(or Held Faxes if in
Manual Mode)

Search Held Jobs To search on any of the following items and return any matches:

Held Jobs To open a screen containing all the held jobs containers.

Lock Device This button appears on the screen when the MFP is unlocked and

There are held faxes with a scheduled hold time previously set. To
access the list of held faxes, touch this button.

• User names for held or confidential print jobs

• Job names for held jobs, excluding confidential print jobs

• Profile names

• Bookmark container or job names

• USB container or job names for supported extensions only

Device Lockout Personal Identification Number (PIN) is not null or
empty.

To lock the MFP:

1 To u ch Lock Device to open a PIN entry screen.
2 Enter the correct PIN to lock the control panel which locks both the

control panel buttons and the touch-screen buttons.
Once the control panel is locked, the PIN entry screen clears, and

the Lock Device button is replaced with the Unlock Device button.

Note: If an invalid PIN is entered, Invalid PIN. appears. A pop-up
screen appears with the Continue button. Touch Continue. The home
screen returns with the Lock Device button.

Understanding the MFP control panel

12

Learning about the MFP

Button Button name Function

Unlock Device This button appears on the screen when the MFP is locked. The

Cancel Jobs To open the Cancel Jobs screen. The Cancel Jobs screen shows any

Cancel
Jobs

control panel buttons and shortcuts cannot be used while it appears,
and no default copy starts may occur.

To unlock the MFP:

1 To u ch Unlock Device to open a PIN entry screen.
2 Enter the correct PIN to unlock the numeric keypad (0–9) and the

Backspace button on the control panel.

Note: If an invalid PIN is entered, Invalid PIN. appears. A pop-up
screen appears with the Continue button. Touch Continue. The home
screen returns with the Unlock Device button.

of the following items under three headings on the screen, which are
Print, Fax, and Network:

•print job

•copy job

•fax

• profile

•FTP

• e-mail send
Each heading has its own list of jobs shown in a column under the

heading. Each column can only show three jobs per screen. The job
appears as a button. If more than three jobs exist in a column, then the

down arrow appears at the bottom of the column. Each touch of the
down arrow accesses one job in the list. When more than three jobs

exist, once the fourth job in the list is reached, then an up arrow
appears at the top of the column. For illustrations of the up and down
arrow buttons, see Information on touch-screen buttons.

To cancel a job, see the Canceling a print job for instructions.

Understanding the MFP control panel

13

Learning about the MFP

Using the LCD touch-screen buttons

The following section provides information on navigating through several screens. Only a few are chosen to demonstrate
the use of the buttons.

Note: Depending on your options and administrative setup, your screens and buttons may vary from those

shown.

Sample screen one

Information on touch-screen buttons

Button Button name Function or description

Select button Touch the select button to have another screen appear with additional

Left scroll decrease
button

Using the LCD touch-screen buttons

items. On the first screen, the user default setting is shown. Once the
select button is touched, and the next screen appears, touching
another item shown on the screen changes the user default setting.

Touch the left scroll decrease button to scroll to another value in
decreasing order.

14

Learning about the MFP

Button Button name Function or description

Right scroll increase
button

Left arrow button Touch the left arrow button to scroll left to:

Right arrow button Touch the right arrow button to scroll right to:

Touch the right scroll increase button to scroll to another value in
increasing order.

• Reach a decreased value shown by an illustration.

• See a full text field on the left.

• Reach an increased value shown by an illustration.

• See a full text field on the right.

Scan the

ADF

Scan the
flatbed

Back

Back

Scan the ADF
Scan the flatbed

Submit A green button indicates a choice. If a different value within a menu

Back When the Back button is shaped like this, no other navigation is

Back When the Back button is shaped like this, both forward and backward

On the gray navigation bar, these two choices indicate that two types
of scanning are possible. One may choose to scan from the ADF or
the flatbed.

item is touched, it needs to be saved to become the current user
default setting. To save the value as the new user default setting, touch

Submit.

Submit

possible from this screen except to go back. If any other choice is
made on the navigation bar, the screen closes.

For example, in Sample screen one, all the selections for scanning
have been made. One of the preceding green buttons should be
touched. The only other button available is Back. Touch Back to return
to the previous screen, and all the settings for the scan job made on
Sample screen one are lost.

navigation is possible from this screen, so there are other options
available on the screen besides selecting Back.

Using the LCD touch-screen buttons

15

Sample screen two

Unknown paper size. Copy from:

Letter (8.5 x 11 in.)

Legal (8.5 x 14 in.)

Executive (7.25 x 10.5 in.)

Folio (8. 5 x 13 in.)

Statement (5.5 x 8.5 in.)

A4 (210 x 297 mm)

Learning about the MFP

Information on touch-screen buttons

Button Button name Function or description

Down arrow Touch the down arrow to move down to the next item in a list,

such as a list of menu items or values. The down arrow does
not appear on a screen with a short listing. It only appears if
the entire listing cannot be seen on one screen. On the last
screen of the listing, the down arrow is gray to indicate that it
is not active since the end of the list appears on this screen.

Up arrow Touch the up arrow to move up to the next item in a list, such

as a list of menu items or values. When on the first screen
presented with a long list, the up arrow is gray to indicate that
it is not active. On the second screen needed to show the rest
of the listed item, the up arrow is blue to show that it is active.

Unselected radio button This is an unselected radio button.

Cancel
Job

Continue

Using the LCD touch-screen buttons

16

Learning about the MFP

Button Button name Function or description

Selected radio button This is a selected radio button. Touch a radio button to select

Cancel Job See Cancel Jobs on page 13.

Cancel
Job

it. The radio button changes color to show it is selected. In
Sample screen two, the only paper size selected is Letter.

Continue Touch Continue after a menu item or value on a screen is

Continue

Other touch-screen buttons

selected and more changes need to be made for a job from
the original screen. Once Continue is touched, the original
screen appears.

For example, if one touched Copy on the home screen, the
Copy screen appears like Sample screen one on page 14.
The following example shows how the Continue button
reacts.

1 Touch the select button by the Copy to box, and a new

screen appears.

2 Touch MP Feeder, and a new screen appears.
3 Touch Legal, and a new screen appears.
4 Touch Next, and a new screen appears.
5 Touch Plain Paper for the type of print media needed.
6 Touch Continue. The Copy screen returns to allow other

selections besides Copy to. The other settings on the Copy
screen available are Duplex, Scale, Darkness, Collate, and
Copies.

Touch Continue to return to the original screen and make
other setting changes for a copy job before the Copy it
button is touched to start the job.

Button Button name Function or description

Cancel Touch Cancel to cancel an action or a selection.

Touch to cancel out of a screen and return to the

Cancel

Select Touch to select a menu. The next screen appears

previous screen.

showing menu items.
Touch to select a menu item. The next screen appears

showing values.

Using the LCD touch-screen buttons

17

Learning about the MFP

Button Button name Function or description

Done Allows specifying that a job is finished. For example,

Done

when scanning an original document, one could
indicate that the last page is scanned, and then printing
the job would begin.

Back

Back Touch the Back button to return to the previous screen,

and no settings are saved on the screen where it was
touched. The Back button appears on each menu
screen except for the home screen.

Home Touch the Home button to return to the home screen.

The Home button appears on every screen except the
home screen. See the Home screen and Home
screen buttons on page 11 for more information.

Grayed out button When this button appears, it looks faded with a faded

word on it. It means the button is not active or
unavailable on this screen. It was probably active on
the previous screen, but the selections made on the
previous screen caused it to be unavailable on the
current screen.

Gray button Touch this button to select the action appearing on the

button.

Using the LCD touch-screen buttons

18

Learning about the MFP

Features

Feature Feature name Description

Æ Settings

Menus

Æ Copy Settings
Æ Number of

Copies

Menu trail line A line is located at the top of each menu screen. This

feature acts as a trail. It gives the exact location within the
menus. Touch any of the underlined words to return to
that menu or menu item. The Number of Copies is not
underlined since this is the current screen.

If this feature is used on the Number of Copies screen
before the Number of Copies is set and saved, then the
selection is not saved, and it does not become the user
default setting.

Attendance message alert If an attendance message occurs which closes a

function, such as copy or fax, then a solid red
exclamation point appears over the function button on the
home screen. This feature indicates that an attendance
message exists.

Press Status/Supplies to see the current status of the
MFP.

Using the LCD touch-screen buttons

19

Learning about the MFP

Menus

A number of menus are available to make it easy for you to change MFP settings or print reports. To access the menus and
settings, press the menu button in the lower right corner of the home screen.

When a value or setting is selected and saved, it is stored in MFP memory. Once stored, these settings remain active until
new ones are stored or the factory defaults are restored.

Note: Settings chosen for faxing, scanning, e-mailing, copying, and settings for printing from the application

may override the settings selected from the control panel.

The following diagram shows the touch screen menu index and the menus and items available under each menu. For more
information about menus and menu items, see the Menus and Messages Guide on the Software and Documentation CD.

Paper Menu

Reports

Network/Ports

Paper Menu

Default Source
Paper Size/Type
Configure MP
Envelope Enhance
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Custom Names
Custom Bin Name
Universal Setup
Bin Setup

Manage Shortcuts

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Menus

20

2

Copying

The following copy topics are available in this and other chapters.

Quick copy Reducing and enlarging copies

Multiple page copying Adjusting copy quality

Using the flatbed Setting collation options

Understanding the copy screens and options Placing separator sheets between copies

Copying from one size to another Setting paper saving options

Making transparencies Placing the date and time at the top of each page

Copying to letterhead Placing an overlay message on each page

Copying photographs Creating a custom job (job build)

Making copies using media from a selected tray Canceling a copy job

Copying mixed-sized media Copy tips

Setting the duplex option Solving copy quality problems

Quick copy

1 Place the original document faceup in the automatic document feeder (ADF) or facedown on the flatbed.

Adjust the paper guides when using the ADF.

2 Press Go on the numeric pad.

Note: If an LDSS profile has been installed, you may receive an error when attempting a quick copy. Contact

your system support person for access.

Multiple page copying

1 Place the original document faceup in the automatic document feeder or facedown on the flatbed.

Adjust the paper guides when using the ADF.

2 Touch Copy on the home screen, or use the numeric keypad to specify the number of copies you want.

After touching Copy or entering the number of copies, the touch screen will automatically change to the copy
settings menu.

3 Change the copy options to meet your requirements.

4 Touch Copy It.

Copying

21

Copying

Using the flatbed

If you are using the flatbed (scanner glass) to make copies:

1 Open the document cover.

2 Place the document facedown on the scanner flatbed.

3 Close the document cover.

4 Touch Copy on the home screen, or press Go on the numeric pad.

For Copy, continue with step 5.

For Go, proceed with step 8.

5 Set the number of copies.

6 Change the copy options to meet your requirements.

7 Touch Copy It.

8 Touch Scan Next if you have more pages to scan, or touch Finish the Job if you are done.

Touching Finish the Job returns the MFP to the copy screen.

9 Touch Home when you are finished.

Understanding the copy screens and options

Copy From: Opens a screen where you can enter the size of the documents you are going to copy.

• Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the

Copy Options Screen.

• When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size

pages). They will be scaled automatically to fit the selected output media size.

• When using Auto Size Match, the MFP will match the size of the original document as specified in the Copy From

box. If a matching paper size is not loaded in one of the paper trays, the MFP will scale the copy to fit loaded
media.

Copy To: Opens a screen where you can enter the size and type of paper on which your copies will be printed.

• Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the

Copy Options Screen.

• If the size settings for Copy From and Copy To are different, the MFP will automatically adjust the Scale setting to

accommodate the difference.

• If you have a special type or size of paper that you'd like to copy onto that is not normally in the MFP paper trays,

you can select MP Feeder, and manually send the type of paper you want through the MP feeder.

• When using Auto Size Match, the MFP will match the size of the original document as specified in the Copy From

box. If a matching paper size is not in one of the paper trays, the MFP will scale the copy to fit loaded media.

Scale: Creates an image from your copy that is proportionally scaled anywhere between 25% and 400%. Scale can also be
set for you automatically.

• When you want to copy from one size of paper to another, such as legal size to letter size, setting your Copy From

and Copy To paper sizes will automatically change the scale to keep all the original document information on your
copy.

• Touching the arrow to the left lowers the value by 1%; touching the arrow to the right increases the value by 1%.

• Holding your finger on an arrow makes a continuous increment.

• Holding your finger on an arrow for two seconds causes the pace of the change to accelerate.

Using the flatbed

22

Copying

Darkness: Adjusts how light or dark your copies will turn out in relation to the original document.

Printed Image: Copies halftone photographs or graphics such as documents printed on a laser printer or pages from a

magazine or newspaper that are composed primarily of images. For original documents that are a mixture of text, line
drawings, or other graphics, leave Printed Image off.

Sides (Duplex): Prints copies on 1 or 2 sides, makes 2-sided copies (duplex) of 2-sided original documents, 2-sided copies
from 1-sided original documents or 1-sided copies (simplex) from 2-sided original documents.

Note: For 2-sided output, you must have a duplex unit attached to your printer.

Collate: Keeps the pages of a print job stacked in sequence, particularly when printing multiple copies of the document.

The default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the
copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3).

Options: Opens a screen to change Paper Saver, Advanced Imaging, Separator Sheets, Margin Shift, Edge Erase, Date/
Time Stamp, Overlay, Content, or Advance Duplex settings.

• Paper Saver: Takes two or more sheets of an original document and prints them together on the same page.

Paper Saver is also called N-up printing. The N stands for Number. For example, 2-up would print two pages of
your document on a single page, and 4-up would print four pages of your document on a single page. Touching
Print Page Borders adds or removes the outline border surrounding the original document pages on the output
page.

• Create Booklet: Creates a sequence of collated output that, when folded in half, forms a booklet half the page

size of the original document and with all the pages in order.

Note: To use Create Booklet, you must have a duplex unit attached to the MFP.

• Advanced Imaging: Adjusts Background Removal, Contrast, and Shadow Detail before you copy the document.

• Custom Job (Job Build): Combines multiple scanning jobs into a single job.

• Separator Sheets: Places a blank piece of paper between each copy of your copying job. The separator sheets

can be drawn from a bin with a different kind or color of paper from your copies.

• Margin Shift: Increases the size of the margin a specified distance. This can be useful in providing space to bind

or hole-punch copies. Use the increase or decrease arrows to set how much of a margin you want. If the
additional margin is too large, the copy will be cropped.

• Edge Erase: Eliminates smudges or information around the edges of your document. You can choose to eliminate

an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within
the selected area, leaving nothing printed on that portion of the paper.

• Date/Time Stamp: Turns the Date/Time Stamp on and prints the date and time at the top of every page.

•Overlay: Creates a watermark (or message) that overlays the content of your copy. You can choose between

Urgent, Confidential, Copy, and Draft. The word you pick will appear, faintly, in large print across each page.

Note: A custom overlay can be created by the system administrator. An additional icon with that message

will then be available.

• Content: Enhances copy quality. Choose Tex t for original documents that are mostly text or line art. Choose Text/

Photo when the original documents are a mixture of text and graphics or pictures. Choose Photograph when the

original document is a high-quality photograph or inkjet print. Choose Printed Image when copying halftone
photographs or graphics such as documents printed on a laser printer or pages from a magazine or newspaper.

• Advanced Duplex: Controls how many sides and what orientation your original documents have, and whether

your original documents are bound along the long edge or the short edge.

Understanding the copy screens and options

23

Copying

Copying from one size to another

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Copy from:, and then identify the size of your original document.

For example, Legal.

5 Touch Copy to:, and then select the size you want the copy to be.

Note: If you select a paper size that is different from the “Copy from” size, the MFP will scale the size

automatically.

6 Touch Copy It.

Making transparencies

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Copy from:, and then identify the size of your original document.

5 Touch Copy to:, and then touch the tray that contains transparencies.

Note: If you do not see Transparency as an option, speak with your system support person.

6 Touch Copy It.

Copying to letterhead

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Copy from:, and then identify the size of your original document.

5 Touch Copy to:, and then touch the tray that contains letterhead.

Note: If you do not see Letterhead as an option, speak with your system support person.

6 Touch Copy It.

Copying photographs

1 Open the document cover.

2 Place the photograph face down on the flatbed.

3 Touch Copy on the home screen.

4 Touch Options.

Copying from one size to another

24

Copying

5 Touch Content.

6 Touch Photograph.

7 Touch Copy It.

8 Touch Scan Next or Done.

Making copies using media from a selected tray

During the copy process, you can select the input tray that contains the media type of choice. For example, if a special
media type is located in the multipurpose feeder, and you want to make copies on that media:

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Copy from:, and then identify the size of your original document.

5 Touch Copy to:, and then touch multipurpose feeder or the tray that contains the media type you want.

6 Touch Copy It.

Copying mixed-sized media

You can place mixed-sized original documents in the ADF and then copy them. Depending on the paper size loaded in the
trays, the scanner will print on the same size media or scale the document to fit the media in the tray.

Example 1; the MFP has two paper trays, one tray loaded with letter and the other with legal paper. A document mixed with
letter and legal pages needs to be copied.

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Copy From, and then touch Mixed Sizes.

5 Touch Copy To, and then touch Auto Size Match.

6 Touch Copy It.

The scanner will identify the different size pages as they scan, and then print them on the correct size paper.

Example 2; the MFP has one paper tray, loaded with letter-size paper. A document mixed with letter and legal pages needs
to be copied.

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Copy From, and then touch Mixed Sizes.

5 Touch Copy It.

The scanner will identify the different size pages as they scan, and then scale the legal size pages to print on
letter-size paper.

Making copies using media from a selected tray

25

Copying

Setting the duplex option

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch the button that looks the way you want your copies duplexed.

The first number represents sides of the original documents; the second number represents sides of the copy.

For example, select 1 --> 2-sided if you have 1-sided original documents and you want 2-sided copies.

5 Touch Copy It.

Reducing and enlarging copies

Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The default
for Scale is Auto. If you leave Scale set to Auto, the content of your original document will be scaled to fit the size of the
paper onto which you are copying.

To reduce or enlarge a copy:

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 From Scale, touch + or – to enlarge or reduce your output.

Note: Touching Copy To or Copy From after setting Scale manually will turn the scale value back to Auto.

5 Touch Copy It.

Adjusting copy quality

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Options.

5 Touch Content.

6 Touch the icon that best represents what you are copying (for example, Text, Text/Photo, Photograph, or Printed

Image).

• Text: Used for original documents that are mostly text or line art.

• Text/Photo: Used when the original documents are a mixture of text and graphics or pictures.

• Photograph: Used when the original document is a high-quality photograph or inkjet print.

• Printed Image: Used when copying halftone photographs, graphics such as documents printed on a laser

printer, or pages from a magazine or newspaper that are composed primarily of images.

7 Touch Copy It.

Setting the duplex option

26

Copying

Setting collation options

If you want your copies collated, you don’t need to do anything; this is the default setting.

For example, two copies of three pages will print page 1, page 2, page 3, page 1, page 2, page 3.

If you don’t want your copies collated, you can change the setting.

For example, two copies of three pages will print page 1, page 1, page 2, page 2, page 3, page 3.

To turn collation off:

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Use the numeric keypad to enter the number of copies you want.

5 Touch Off if you do not want your copies collated.

6 Touch Copy It.

Placing separator sheets between copies

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Options.

5 Touch Separator Sheets.

Note: Collation must be On for the separator sheets to be placed between copies. If Collation is Off, the

separator sheets are inserted after the job has been printed.

6 Touch Copy It.

Setting paper saving options

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Make your duplex choice.

5 Touch Options.

6 Touch Paper Saver.

7 Select the output you want.

For example, if you have four portrait-oriented original documents that you want copied to the same side of one
sheet, touch 4 on 1 Portrait.

8 Touch Print Page Borders if you want a box drawn around each page on the copies.

9 Touch Copy It.

Setting collation options

27

Copying

Placing the date and time at the top of each page

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Options.

5 Touch Date/Time Stamp.

6 Touch On.

7 Touch Done.

8 Touch Copy It.

Placing an overlay message on each page

An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place
a message on the copies:

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Options.

5 Touch the button containing the overlay you want to use.

6 Touch Done.

7 Touch Copy It.

Creating a custom job (job build)

The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may
be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, the scanner will
scan the first set of original documents using the supplied parameters, then scan the next set with the same or different
parameters.

The definition of a set depends on the Scan Source:

• From the flatbed, a set consists of one page.

• From the ADF, a set consists of all scanned pages until the ADF becomes empty.

• When one page is sent through the ADF, a set consists of one page.

For example:

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Copy on the home screen.

4 Touch Options.

5 Touch Custom Job.

6 Touch On.

Placing the date and time at the top of each page

28

Copying

7 Touch Done.

8 Touch Copy It.

When the end of a set is reached, the “Scan the next page” screen appears. Touch Scan the next page, or touch Done.
For more information on the Custom job or the job build setting, see the Menus and Messages Guide on the Software and
Documentation CD.

Canceling a copy job

While the document is in the ADF

When the ADF begins processing a document, the scanning screen is displayed. You can cancel the copy job by touching
Cancel Job on the touch screen.

Touching Cancel Job cancels the entire job that is being scanned. The scanning screen will be replaced with a
“Canceling scan job” screen. The ADF will clear all pages in the ADF and cancel the job.

While copying pages using the flatbed

During the copy process, the “Scan the next page” screen appears. To cancel the copy job, touch Cancel Job on the touch
screen.

Touching Cancel Job cancels the entire job that has been scanned. The scanning screen will be replaced with a
“Canceling scan job” screen. Once the job has been flushed, the touch screen will return to the copy screen.

While the pages are being printed

To cancel the print job, touch Cancel Job on the touch screen, or press cancel on the numeric keypad.

Touching Cancel Job or pressing cancel on the keypad cancels the remaining print job. Once the job has been
deleted, the touch screen will return to the home screen.

Copy tips

The following tips may improve the MFP copy quality. For additional information or to solve copy problems, see Solving
copy quality problems.

Question Tip

When should I use Text mode? • Text mode should be used when text preservation is the main goal of the copy, and

When should I use Text/Photo
mode?

When should I use
Printed Image mode?

When should I use Photograph
mode?

preserving images copied from the original document is not a concern.

• Text is best used for receipts, carbon copy forms, and documents that only contain
text or fine line art.

• Text/Photo mode should be used when copying an original document that contains
a mixture of text and graphics.

• Text/Photo is best used for magazine articles, business graphics, and brochures.

Printed Image mode should be used when copying halftone photographs, graphics
such as documents printed on a laser printer, or pages from a magazine or
newspaper.

Photograph mode should be used when the original document is a high-quality
photograph or inkjet print.

Canceling a copy job

29

3

E-mail

The MFP can be used to e-mail scanned documents to one or more recipients.

There are four ways to send an e-mail from the MFP. You can type the e-mail address, use a shortcut number, use the
address book, or a profile. Permanent e-mail destinations can be created in the Manage Destinations link located under the
Configuration tab on the Web page.

For more information or detailed instructions, select one of the following:

Entering an e-mail address

Using a shortcut number

Using the address book

E-mailing to a profile

Adding e-mail subject and message information

Changing the output file type

E-mailing color documents

Creating an e-mail shortcut

Creating an e-mail profile

Canceling an e-mail

Understanding e-mail options

E-mail server setup

Address book setup

Entering an e-mail address

1 Place the original document in the automatic document feeder faceup or on the flatbed facedown.

Adjust the paper guides when using the ADF.

2 Touch E-mail on the home screen.

3 Enter the recipient's address.

You can enter additional recipients by pressing next and then entering the recipient's address or shortcut number.

4 Touch E-mail It.

Using a shortcut number

1 Place the original document in the automatic document feeder faceup or on the flatbed facedown.

Adjust the paper guides when using the ADF.

2 Touch E-mail on the home screen.

E-mail

30

E-mail

3 Press #, and then enter the recipient's shortcut number.

You can enter additional recipients by pressing next and then entering the recipient's shortcut number or address.

4 Touch E-mail It.

Using the address book

1 Place the original document in the automatic document feeder faceup or on the flatbed facedown.

Adjust the paper guides when using the ADF.

2 Touch E-mail on the home screen.

3 Touch Search Address Book.

4 Enter the name or part of the name you are searching for, and then touch Search.

5 Touch the name that you want to add to the To: field.

You can enter additional recipients by pressing next and then entering the recipient's address or shortcut number,
or searching the address book.

6 Touch E-mail It.

E-mailing to a profile

1 Place the original document in the automatic document feeder faceup or on the flatbed facedown.

Adjust the paper guides when using the ADF.

2 Touch Held Jobs on the home screen.

3 Touch Profiles.

4 Select your e-mail destination from the profile list.

5 Touch E-mail It.

Adding e-mail subject and message information

1 Place the original document in the automatic document feeder faceup or on the flatbed facedown.

Adjust the paper guides when using the ADF.

2 Touch E-mail on the home screen.

3 Touch Options.

4 Touch Subject.

5 Enter the e-mail subject.

6 Touch Done.

7 Touch Message.

8 Enter an e-mail message.

9 Touch Done.

10 Touch E-mail It.

Using the address book

31

E-mail

Changing the output file type

1 Place the original document in the automatic document feeder faceup or on the flatbed facedown.

Adjust the paper guides when using the ADF.

2 Touch E-mail on the home screen.

3 Enter an e-mail address.

4 Touch Options.

5 Touch the button that represents the file type you want to send.

•PDF: This creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided
free by Adobe at www.adobe.com.

•TIFF: Creates multiple files or a single file. If Multi-page TIFF is turned off in the Configuration menu, then

TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.

• JPEG: Creates and attaches a separate file for each page of your original document, and is viewable by most
Web browsers and graphics programs.

6 Touch E-mail It.

E-mailing color documents

1 Place the original document in the automatic document feeder faceup or on the flatbed facedown.

Adjust the paper guides when using the ADF.

2 Touch E-mail on the home screen.

3 Enter an e-mail address.

4 Touch Options.

5 Touch Color.

6 Touch E-mail It.

Creating an e-mail shortcut

From a computer

1 Enter the IP address of the MFP into the URL field (address bar) of the Web browser.

2 Click Configuration (in the left frame), and then click Manage Destinations (in the right frame).

Note: You may be asked to enter a password. If you do not have an ID and password, get one from your

system support person.

3 Click E-mail Destination Setup.

4 Enter a unique name for the recipient, and specify the e-mail address.

Note: If you are entering multiple addresses, separate each address with a comma (,).

5 Choose your scan settings (Format, Content, Color, and Resolution).

6 Enter a shortcut number, and then click Add.

If you enter a number that is already in use, you are prompted to select another number.

Changing the output file type

32

E-mail

7 Go to the MFP, and place your original document in the automatic document feeder faceup, short-edge first.

8 Press #, and then enter the recipient's shortcut number.

9 Touch E-mail It.

From the MFP

1 Load the original document in the ADF faceup, short-edge first, and adjust the paper guides.

2 Touch E-mail on the home screen.

3 Enter the recipient's e-mail address.

To create a group of recipients, touch Next number, and enter the next recipient’s e-mail address.

4 Touch Save as Shortcut.

5 Enter a unique name for the shortcut.

6 Verify the shortcut name and number are correct, and then touch OK.

If the name or number is incorrect, touch Cancel, and reenter the information.

7 Touch E-mail It.

Creating an e-mail profile

1 Open your Web browser. In the address line, enter the IP address of the MFP you want to configure using the

format: http://ip_address/.

2 Click Configuration.

3 Click E-mail/FTP Settings.

4 Click Manage E-mail Shortcuts.

5 Fill in the fields with the appropriate information.

6 Click Add.

Canceling an e-mail

1 When using the automatic document feeder, touch Cancel while Scanning… is displayed on the touch screen.

2 When using the scanner bed, touch Cancel while Scan the Next Page / Finish the Job is displayed on the

touch screen.

Understanding e-mail options

Original Size: Opens a screen where you can enter the size of the documents you are going to e-mail.

• Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the

e-mail Options screen.

• When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size

pages). They will be scaled automatically to fit the selected output media size.

Sides (Duplex): Tells the MFP if your original document is simplex (printed on one side) or duplex (printed on both sides).
This lets the scanner know what needs to be scanned for inclusion in the e-mail.

Creating an e-mail profile

33

E-mail

Orientation: Tells the MFP whether the original document is portrait or landscape and then changes the Sides and Binding

settings to match the original document orientation.

Binding: Tells the MFP whether the original document is bound on the long-edge or short-edge side.

E-mail Subject: Lets you enter a subject line to your e-mail. You can enter up to 255 characters.

E-mail Message: Lets you enter a message that will be sent with your scanned attachment.

Resolution: Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the

time needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size.

Send As: Sets the output (PDF, TIFF, or JPEG) for the scanned image.

PDF output is a single file.

TIFF output is a single file. If Multi-page TIFF is turned off in the Configuration menu, then TIFF saves one page

each in a series of files.

JPEG saves one page in each file. When multiple pages are scanned, the output will be a series of files.

Content: Tells the MFP the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off

with any of the Content choices. Content affects the quality and size of your e-mail.

Text: Emphasize sharp, black, high-resolution text against a clean, white background.

Text/Ph oto: Used when the original documents are a mixture of text and graphics or pictures.

Photo: Tells the scanner to pay extra attention to graphics and pictures. This setting takes longer to scan but

emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount
of information saved.

Color: Sets the scan type and output for the e-mail. Color documents can be scanned and sent to an e-mail
address.

Advanced Options: Lets you change Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, or
Darkness settings.

Advanced Imaging: Adjusts Background Removal, Contrast, and Shadow Detail before you copy the document.

Custom Job (Job Build): Combines multiple scanning jobs into a single job.

Transmission Log: Prints the transmission log or transmission error log.

Scan Preview: Displays the first pages of the image before it is included in the e-mail. When the first page is

scanned, the scanning is paused and a preview image appears.

Edge Erase: Eliminates smudges or information around the edges of your document. You can choose to eliminate
an equal area around all four sides of the paper, or pick a particular edge.

Darkness: Adjusts how light or dark your scanned e-mails will turn out.

Understanding e-mail options

34

E-mail

E-mail server setup

For e-mail to operate, it must be turned on in the MFP configuration and have a valid IP address or gateway address. To set
up the e-mail function:

1 Open your Web browser. In the address line, enter the IP address of the MFP you want to configure using the

format: http://ip_address/.

2 Click Configuration.

3 Click E-mail/FTP Settings.

4 Click E-mail Server Setup.

5 Fill in the fields with the appropriate information.

6 Click Submit.

Address book setup

1 Open your Web browser. In the address line, enter the IP address of the MFP you want to configure using the

format: http://ip_address/.

2 Click Configuration.

3 Click E-mail/FTP Settings.

4 Click Manage E-mail Shortcuts.

5 Fill in the fields with the appropriate information.

6 Click Add.

E-mail server setup

35

4

Faxing

The fax function lets you scan items and fax them to one or more recipients directly from the MFP. When you touch Fax, it
opens the fax destination screen. You enter the fax number and touch Fax It to send your fax. You can also change the fax
settings to fit your personal needs.

During initial MFP setup, you may be required to configure the MFP for faxing. For additional information, see Fax setup in
the Setup Guide.

The following fax topics are available in this and other chapters.

Sending a fax Adjusting the Darkness setting

Using fax destination shortcuts Sending a fax at a later time

Using the address book Cancel an outgoing fax

Sending faxes from a computer Fax tips

Creating shortcuts Solving fax problems

Understanding fax options Viewing a fax log

Changing the fax resolution

Sending a fax

There are two ways to send a fax: enter the number using a numeric keypad, or use a shortcut number. Use the
instructions below to send a fax using the keypad, or see Using fax destination shortcuts to fax your documents using a
shortcut.

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Fax on the home screen.

4 Enter the fax number using the numbers on the touch screen or keypad.

Add recipients by touching next and then entering the recipient's telephone number or shortcut number, or search
the address book.

Note: To place a two-second dialing pause within a fax number, use the Dial Pause button.

The dial pause will appear as a comma in the Fax to: box. Use this feature if you need to dial an outside line first.

5 Touch Fax It.

Faxing

36

Faxing

Using fax destination shortcuts

Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut
numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the
Manage Destinations link located under the Configuration tab on the Web page. A shortcut number (1–99999) can contain
a single recipient or multiple recipients. By creating a group fax destination with a shortcut number, you can quickly and
easily fax broadcast information to an entire group.

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Press # followed by the shortcut number on the keypad.

Press # followed by the shortcut number on the keypad, or touch Next Number to enter another address.

For information on creating shortcut numbers, see Creating shortcuts.

4 Touch Fax It.

Using the address book

Note: If the address book feature is not enabled, contact your system support person.

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Touch Fax on the home screen.

3 Touch Search Address Book.

4 Using the touch screen keyboard, enter the name or part of the name of the person for whom you'd like to find a

fax number. (Do not attempt to search for multiple names at the same time.)

5 Touch Enter.

6 Touch the name to add it to the Fax to: list.

7 Repeat steps 5 through 6 to enter additional destinations.

8 Touch Fax It.

Sending faxes from a computer

Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of
faxing documents directly from software applications.

1 From your software application, click File Æ Print.

2 From the Print window, select your MFP, and then click Properties.

Note: In order to perform this function from your computer, you must use the PostScript printer driver for

your MFP.

3 Choose the Other Options tab, and click on Fax.

4 Click OK. At the next screen, click OK.

5 From the Fax screen, enter the name and number for the fax recipient.

6 Click Send to send your job.

Using fax destination shortcuts

37

Faxing

Creating shortcuts

Instead of entering the entire phone number of a fax recipient on the control panel each time you want to send a fax, you
can create a permanent fax destination and assign a shortcut number. A single shortcut number or a multiple number
shortcut can be created. There are two methods for creating shortcut numbers: from a computer or from the MFP touch
screen.

From a computer

1 Enter the IP address of the MFP in the URL field (address bar) of your Web browser. If you do not know the IP

address, see your administrator.

2 Click Configuration (in the left frame of your browser window), and then click Manage Destinations (in the right

frame of your browser window).

Note: A password may be required. If you do not have an ID and password, get one from your system

support person.

3 Click Fax Shortcut Setup.

4 Enter a unique name for the shortcut, and specify the fax number.

To create a multiple number shortcut, enter the fax numbers for the group.

Note: Separate each fax number in the group with a semicolon (;).

5 Assign a shortcut number.

If you enter a number that is already in use, you are prompted to select another number.

6 Click Add.

7 Go to the MFP, and load your original document in the automatic document feeder faceup, short-edge first.

8 From the numeric keypad, press #, and then enter your shortcut number.

9 Touch Fax It.

From the MFP

1 Load the original document in the ADF faceup, short-edge first, and adjust the paper guides.

2 Touch Fax on the home screen.

3 Enter the recipient's fax number.

To create a group of recipients, touch Next number, and enter the next recipient’s fax number.

4 Touch Save as Shortcut.

5 Enter a unique name for the shortcut.

6 Verify the shortcut name and number are correct, and then touch OK.

If the name or number is incorrect, touch Cancel, and reenter the information.

7 Touch Fax It.

Creating shortcuts

38

Faxing

Understanding fax options

Original: Opens a screen where you can choose the size of the documents you are going to fax.

• Touching any of the paper size buttons on the follow-on screen will make that your selection and return you to the

Fax Options Screen.

• When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size

pages). They will be scaled automatically to fit the selected output media size.

Content: Used to select the type of document you are scanning (for example, Text, Text/Photo, or Photo). Content affects
the quality and size of your scan by selecting how the scanner will handle the information on the original document.

• The Text setting will emphasize sharp, black, high-resolution text against a clean, white background.

The Text/Photo setting is used when the original documents are a mixture of text and graphics or pictures.

• The Photo setting tells the scanner to pay extra attention to graphics and pictures. This setting takes longer to

scan but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases
the amount of information saved.

Sides: Informs the MFP if your original document is simplex (printed on one side) or duplex (printed on both sides). This
lets the scanner know what needs to be scanned for inclusion in the fax.

Resolution: Increases how closely the scanner examines the document you wish to fax. If you are faxing a photograph, a
drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of
time required for the scan and will increase the quality of the fax output. Standard is suitable for most documents. Fine is
recommended for documents with small print. Super fine is recommended for original documents with fine detail. Ultra fine
is recommended for documents with pictures or photographs.

Darkness: Adjusts how light or dark your faxes will turn out in relation to the original document.

Advanced Options: Accesses the Delayed Send, Advanced Imaging, Custom Job, Transmission Log, Scan Preview,

Edge Erase, Advanced Duplex, or Fax Queue settings.

Delayed Send: Sets up a fax that will be sent at a later time or date. After setting up your fax, select Delayed
Send, enter the time and date you would like to transmit your fax, and then touch Done. This setting can be

especially useful in sending information to fax lines that are not readily available during certain hours, or when
transmission times are cheaper.

Note: If the device is powered off when the delayed fax is due to be sent, the fax is sent the next time the

MFP is powered up.

Advanced Imaging: Select this feature to adjust Background Removal, Contrast, and Shadow Detail before you
copy the document.

Custom Job (Job Build): Combines multiple scanning jobs into a single job.

Transmission Log: Prints the transmission log or transmission error log.

Scan Preview: Displays the image before it is included in the fax. When a page is scanned, the scanning is

paused, and a preview image appears.

Edge Erase: Eliminates smudges or information around the edges of your document. You can choose to eliminate
an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within
the area selected, leaving nothing printed on that portion of the paper.

Advanced Duplex: Controls how many sides and what orientation your original document has, and whether your
original documents are bound along the long edge or the short edge.

Understanding fax options

39

Faxing

Changing the fax resolution

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Fax on the home screen.

4 Enter the fax number.

5 Touch Options.

6 Touch the button that represents the resolution you want.

7 Touch Fax It.

Adjusting the Darkness setting

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Fax on the home screen.

4 Enter the fax number.

5 Touch Options.

6 Touch the left Darkness arrow to reduce the darkness of the fax, or touch the right Darkness arrow to increase

the darkness of the fax.

7 Touch Fax It.

Sending a fax at a later time

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Adjust the paper guides.

3 Touch Fax on the home screen.

4 Enter the fax number.

5 Touch Options.

6 Touch Advanced Options.

7 Touch Delayed Send.

Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for

transmission are listed in the Fax Queue.

8 Touch the left arrow to reduce the time or the right arrow to increase the time the fax will be transmitted.

Note: Touching the increase or decrease arrow increments the time by 30 minutes. If the current time is

shown, the left arrow is grayed out.

9 Touch Done.

Changing the fax resolution

40

Faxing

Cancel an outgoing fax

There are two ways to cancel an outgoing fax:

While the original documents are still scanning

1 When using the automatic document feeder, touch Cancel while Scanning… is displayed on the touch screen.

2 When using the scanner bed, touch Cancel while Scan the Next Page / Finish the Job is displayed on the touch

screen.

After the original documents have been scanned to memory

1 Touch Cancel Jobs on the home screen.

The Cancel Jobs screen will appear.

2 Touch the job or jobs you want to cancel.

Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job
you want to cancel.

3 Touch Delete Selected Jobs.

The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.

Viewing a fax log

When you send or receive a fax, an entry of the activity is recorded in a file. You can view or print this file when you want.

To view the fax log:

1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.

2 Click Reports.

3 Click Fax Settings.

4 Click Fax Job Log or Fax Call Log.

Fax tips

The following tips may improve the MFP fax quality or solve fax problems. For additional information or to solve copy
problems, see Solving fax problems.

Question Tip

When should I use Text mode? • Text mode should be used when text preservation is the main goal of the fax, and

When should I use
Text/Photo mode?

When should I use Photo mode? Photo mode should be used for faxing photos printed on a laser printer or taken from

Caller ID is not shown If your region supports caller ID, you may have to change the default setting. There

preserving images copied from the original document is not a concern.

• Text is best used for receipts, carbon copy forms, and documents that only contain
text or fine line art.

• Text/Photo mode should be used when faxing an original document that contains a
mixture of text and graphics.

• Text/Photo is best used for magazine articles, business graphics, and brochures.

a magazine or newspaper.

are two settings available; FSK (pattern 1) and DTMF (pattern 2). Contact your
telecommunications company to determine which pattern or switch setting to use.

Cancel an outgoing fax

41

5

FTP

The MFP scanner lets you scan documents directly to a File Transfer Protocol (FTP) server.

Note: Only one FTP address may be sent to at a time.

Once an FTP destination has been configured by your system administrator, the name of the destination becomes available
as a shortcut number or listed as a profile under the Held Jobs icon. An FTP location could also be another PostScript
printer: for example, a color document can be scanned and then sent to a color printer. Sending a document to an FTP
server is similar to sending a fax. The difference is that you are sending the information over your network instead of the
phone line.

For more information or detailed instructions, select one of the following:

Entering the FTP address Using the address book

Using a shortcut number FTP tips

Entering the FTP address

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Touch FTP on the home screen.

3 Enter the FTP address.

4 Touch Send It.

Using a shortcut number

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Touch FTP on the home screen.

3 Press #, and then enter the FTP shortcut number.

4 Touch Send It.

Using the address book

1 Place your original document in the automatic document feeder faceup, short-edge first.

2 Touch FTP on the home screen.

3 Touch Search Address Book.

4 Enter the name or part of the name you are searching for, and then touch Search.

5 Touch the name that you want to add to the To: field.

6 Touch Send It.

FTP

42

FTP

Creating shortcuts

Instead of entering the entire FTP site address on the control panel each time you want to send a document to an FTP, you
can create a permanent FTP destination and assign a shortcut number. There are two methods for creating shortcut
numbers: from a computer or from the MFP touch screen.

From a computer

1 Enter the IP address of the MFP in the URL field (address bar) of your Web browser. If you do not know the IP

address, see your system support person.

2 Click Configuration (in the left frame of your browser window), and then click Manage Destinations (in the right

frame of your browser window).

Note: A password may be required. If you do not have an ID and password, get one from your system

support person.

3 Click FTP Shortcut Setup.

4 Enter the appropriate information into the fields.

5 Assign a shortcut number.

If you enter a number that is already in use, you are prompted to select another number.

6 Click Add.

7 Go to the MFP, and load your original document in the automatic document feeder faceup, short-edge first.

8 From the numeric keypad, press #, and then enter your shortcut number.

9 Touch Send It.

From the MFP

1 Load the original document in the ADF faceup, short-edge first, and adjust the paper guides.

2 Touch FTP on the home screen.

3 Enter the FTP site.

4 Touch Save as Shortcut.

5 Enter a unique name for the shortcut.

6 Verify the shortcut name and number are correct, and then touch OK.

If the name or number is incorrect, touch Cancel, and reenter the information.

7 Touch Send It.

FTP options

Original Size: Opens a screen where you can enter the size of the documents you are going to copy.

• Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the

FTP Options Screen.

• When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size

pages). They will be scaled automatically to fit the selected output media size.

Sides (Duplex): Tells the MFP if your original document is simplex (printed on one side) or duplex (printed on both sides).
This lets the scanner know what needs to be scanned for inclusion in the e-mail.

Creating shortcuts

43

FTP

Binding: Tells the MFP whether the original document is bound on the long-edge or short-edge side.

Base File Name: Lets you enter a file name. The default value is the word image. A timestamp is added to the file name to

prevent overwriting files of the same name at the FTP site.

Note: There is a 53-character limit for the file name.

Resolution: Adjusts the output quality of your file. Increasing the image resolution increases the file size and the time

needed to scan your original document. Image resolution can be decreased to reduce the file size.

Send As: Sets the output (PDF, TIFF, or JPEG) for the scanned image.

PDF output is a single file.

TIFF output is a single file. If Multi-page TIFF is turned off in the Configuration menu, then TIFF saves one page

each in a series of files.

JPEG saves one page in each file. When multiple pages are scanned, the output will be a series of files.

Content: Tells the MFP the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off

with any of the Content choices. Content affects the quality and size of your FTP file.

Text: Emphasizes sharp, black, high-resolution text against a clean, white background.

Text/Photo: Used when the original documents are a mixture of text and graphics or pictures.

Photo: Tells the scanner to pay extra attention to graphics and pictures. This setting takes longer to scan but

emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount
of information saved.

Color: Sets the scan type and output for the copy. Color documents can be scanned and sent to an FTP site, PC,
e-mail address, or the MFP printer.

Advanced Options: Accesses the Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, or
Darkness settings.

Advanced Imaging: Select this feature to adjust Background Removal, Contrast, and Shadow Detail before you
scan the document.

Custom Job (Job Build): Combines multiple scanning jobs into a single job.

Transmission Log: Prints the transmission log or transmission error log.

Scan Preview: Displays the first pages of the image before it is included in the FTP file. When the first page is

scanned, the scanning is paused, and a preview image appears.

Edge Erase: Eliminates smudges or information around the edges of your document. You can choose to eliminate
an equal area around all four sides, or pick a particular edge. Edge Erase will erase whatever is within the area
selected and leave nothing printed on that portion of the paper.

Darkness: Adjusts how light or dark your scanned documents will turn out.

FTP options

44

FTP tips

The following tips may improve the MFP FTP quality.

Question Tip

FTP

When should I use Text mode? • Text mode should be used when text preservation is the main goal of sending a

When should I use
Text/Photo mode?

When should I use Photo mode? Photo mode should be used when the original document is composed mostly of

document to an FTP site, and preserving images copied from the original document
is not a concern.

• Text is best used for receipts, carbon copy forms, and documents that only contain
text or fine line art.

• Text/Photo mode should be used when sending a document to an FTP site that
contains a mixture of text and graphics.

• Text/Photo is best used for magazine articles, business graphics, and brochures.

photos printed on a laser printer or taken from a magazine or newspaper.

FTP tips

45

6

Scanning to a PC or USB flash memory device

The MFP scanner lets you scan documents directly to your PC or a USB flash memory device.

Your computer does not have to be directly connected to the MFP for you to receive Scan to PC images. You can scan the
document back to your computer over the network by creating a scan profile on your computer and then downloading the
profile to the MFP.

For more information or detailed instructions, select one of the following:

Create a scan to PC profile

Understanding scan to PC options

Scanning to a USB flash memory device

Scanning tips

Create a scan to PC profile

1 Type the IP address of the MFP in the URL field of your browser, and then press Enter.

If the Java applet screen appears, click Yes.

2 Click Scan Profile.

3 Click Create Scan Profile.

4 Select your scan settings, and then click Next.

5 Select a location for saving the scanned output file somewhere on your computer.

6 Enter a profile name.

The profile name is the name that will appear on the SCAN PROFILE list on the MFP control panel.

7 Click Submit.

8 Review the instructions on the Scan to PC screen.

A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when
you are ready to scan your documents.

a Go to the MFP, and place your original document in the automatic document feeder faceup, short-edge first.

b Press # followed by the shortcut number on the keypad, or touch Profiles on the home screen.

c After you enter the shortcut number, the scanner will scan and send the document to the directory or

application you specified. If you touch Profiles on the home screen, locate your shortcut on the list.

9 Return to your computer to view your file.

Your output file is saved in the location you specified or launched in the application you specified.

Scanning to a PC or USB flash memory device

46

Scanning to a PC or USB flash memory device

Understanding scan to PC options

To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom. Quick Setup lets
you select preset formats or customize your scan job settings. You can select:

Custom Photo - Color JPEG

Text - BW PDF Photo - Color TIFF

Text - BW TIFF Text/Photo - BW PDF

Text/Photo - Color PDF

Format Type: Sets the output (PDF, TIFF, or JPEG) for the scanned image.

PDF output is a single file.

TIFF output is a single file. If Multi-page TIFF is turned off in the Configuration menu, then TIFF saves one page

each in a series of files.

JPEG saves one page in each file. When multiple pages are scanned, the output will be a series of files.

Compression: Sets the compression format used to compress the scanned output file.

Default Content: Tells the MFP the original document type. Choose from Text, Text/Photo, or Photo. Content affects the

quality and size of your scanned file.

Text: Emphasizes sharp, black, high-resolution text against a clean, white background.

Text/Photo: Used when the original documents are a mixture of text and graphics or pictures.

Photo: Tells the scanner to pay extra attention to graphics and pictures. This setting takes longer to scan but

emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the amount
of information saved.

Color: Tells the MFP the color of the original documents. You can select Gray, BW (Black and White), or Color.

Original Size: Opens a field where you can select the size of the document you are going to scan.

Orientation: Tells the MFP whether the original document is portrait or landscape and then changes the Sides and Binding

settings to match the original document orientation.

Duplex: Tells the MFP if your original document is simplex (printed on one side) or duplex (printed on both sides). This lets
the scanner know what needs to be scanned for inclusion in the e-mail.

Darkness: Adjusts how light or dark your scanned documents will turn out.

Resolution: Adjusts the output quality of your file. Increasing the image resolution increases the file size and the time

needed to scan your original document. Image resolution can be decreased to reduce the file size.

Advanced Imaging: Select this feature to adjust Background Removal, Contrast, and Shadow Detail before you scan the
document.

Understanding scan to PC options

47

Scanning to a PC or USB flash memory device

Scanning to a USB flash memory device

1 Place the original document in the automatic document feeder (ADF) faceup or on the flatbed facedown.

Adjust the paper guides when using the ADF.

2 Insert the USB flash memory device into the USB direct interface on the front of the MFP.

The Held Jobs screen appears.

3 Touch Scan to USB drive.

4 Enter the name of the file.

5 Select your scan settings.

6 Touch Scan It.

Scanning tips

The following tips may improve the MFP scanning quality. For additional information or to solve copy problems, see

Solving scan quality problems.

Question Tip

When should I use Text mode? • Text mode should be used when text preservation is the main goal of the scan, and

When should I use
Text/Photo mode?

When should I use Photo mode? Photo mode should be used when scanning photos printed on a laser printer or taken

preserving images copied from the original document is not a concern.

• Text is best used for receipts, carbon copy forms, and documents that only contain
text or fine line art.

• Text/Photo mode should be used when scanning an original document that
contains a mixture of text and graphics.

• Text/Photo is best used for magazine articles, business graphics, and brochures.

from a magazine or newspaper.

Scanning to a USB flash memory device

48

7

Printing

This chapter covers information about sending a job to print, printing confidential jobs, canceling a print job, printing a menu
settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size
media. For tips on paper jam prevention and print media storage, see Avoiding jams and Storing print media.

Printing from a USB flash memory device

A USB Direct interface is located on the control panel so you can insert a USB flash memory device and print the following
types of documents:

• Portable Document Format (PDF) [.pdf file]

• Joint Photographic Experts Group (JPEG) [.jpeg or .jpg file]

• Tagged Image File Format (TIFF) [.tiff or .tif file]

• Graphics Interchange Format (GIF) [.gif file]

• Basic Multilingual Plane (BMP) [.bmp file]

• Portable Network Graphics (PNG) [.png file]

• PiCture eXchange (PCX) [.pcx file]

• PC Paintbrush File Format [.dcx file]

Printing a document from a USB flash memory device is similar to printing a held job.

Note: You cannot print encrypted files or files without printing permissions.

We recommend using the following tested and approved USB flash memory devices in the 256 MB, 512 MB, and 1 GB
sizes:

• Lexar JumpDrive 2.0 Pro

• SanDisk Cruzer Mini

Other USB flash memory devices must:

• Be compatible with the USB 2.0 standard.

• Support the Full-Speed standard as well.

Devices only supporting USB low speed capabilities are not supported.

• Use the FAT file system.

Devices formatted with NTFS or any other file systems are not supported.

Printing

49

Printing

To print from a USB flash memory device:

1 Make sure the MFP is on and Ready or Busy appears.

2 Insert a USB flash memory device into the USB Direct interface.

Note: If you insert the memory device when the MFP requires attention such as when a paper jam has

occurred, the MFP ignores the memory device.

3 Touch the arrow next to the document you want to print.

A screen asking the number of copies to be printed will appear.

4 To print only one copy, touch Print, or touch + to enter the number of copies.

Note: Do not remove the USB flash memory device from the USB Direct interface until the document has

finished printing.

The document will begin printing.

Note: If you insert the memory device when the MFP is busy printing other jobs, the message Printer

Busy appears. Select Continue, and your job prints after the other jobs finish.

If you leave the device in the MFP after exiting the USB drive menu, you can still print PDFs on the device as held jobs. See
Printing confidential and held jobs.

Canceling a print job

There are several methods for canceling a print job.

• Canceling a job from the MFP control panel

• Canceling a job from a computer running Windows

– Canceling a job from the taskbar
– Canceling a job from the desktop

• Canceling a job from a Macintosh computer

– Canceling a print job from a computer running Mac OS 9
– Canceling a job from a computer running Mac OS X

Canceling a print job

50

Printing

Canceling a job from the MFP control panel

If the job is formatting, scanning, or already printing, touch Cancel Job on the display.

Canceling a job from a computer running Windows

Canceling a job from the taskbar

When you send a job to print, a small printer icon appears in the right corner of the taskbar.

1 Double-click the printer icon.

A list of print jobs appears in the printer window.

2 Select the job you want to cancel.

3 Press the Delete key on the keyboard.

Canceling a job from the desktop

1 Minimize all programs to reveal the desktop.

2 Double-click the My Computer icon.

Note: If you do not have the My Computer icon, select Start

to step 4.

3 Double-click the Printers icon.

A list of available printers appears.

4 Double-click the printer you selected when you sent the job.

A list of print jobs appears in the printer window.

5 Select the job you want to cancel.

6 Press the Delete key on the keyboard.

Æ Settings Æ Control Panel, and then go

Canceling a job from a Macintosh computer

Canceling a print job from a computer running Mac OS 9

When you send a job to print, the printer icon for your selected MFP appears on the desktop.

1 Double-click the printer icon on your desktop.

A list of print jobs appears in the printer window.

2 Select the print job you want to cancel.

3 Click the trash can button.

Canceling a job from a computer running Mac OS X

When you send a job to print, the printer icon for your selected MFP appears in the dock.

1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup.

2 Double-click the MFP you are printing to.

3 In the printer window, select the print job you want to cancel, and then press Delete.

Canceling a print job

51

Printing

Printing the menu settings page

You can print a menu settings page to review the default MFP settings and to verify the MFP options are installed correctly.

1 Make sure the MFP is on and the Ready message appears.

2 Touch the menu button on the control panel.

3 Touch Reports.

4 Touch Menu Settings Page.

Printing a network setup page

You can print a network setup page to review the default MFP settings and to verify the MFP options are installed correctly.

1 Make sure the MFP is on and the Ready message appears.

2 Touch the menu button on the control panel.

3 Touch Reports.

4 Touch Network Setup Page.

Printing a font sample list

To print samples of the fonts currently available for the MFP:

1 Make sure the MFP is on and the Ready message appears.

2 Touch the menu button on the control panel.

3 Touch Reports.

4 Touch the down arrow until Print Fonts appears, then touch Print Fonts.

5 Touch PCL Fonts or PostScript Fonts.

Printing a directory list

A directory listing shows the resources stored in flash memory or on the hard disk. To print a listing:

1 Make sure the MFP is on and the Ready message appears.

2 Touch the menu button on the control panel.

3 Touch Reports.

4 Touch the down arrow until Print Directory appears, then touch Print Directory.

Printing the menu settings page

52

Printing

Printing confidential and held jobs

The term held job refers to any type of print job that can be initiated by the user at the MFP. This includes a confidential job,
a verify print job, a reserve print job, a repeat print job, a bookmark, a profile, or a file on a USB flash memory device. When
sending a job to the MFP, you can specify in the driver that you want the MFP to hold the job in memory. Once your job is
stored in MFP memory, go to the MFP, and use the MFP control panel to specify what you want to do with your print job.

All confidential and held jobs have a user name associated with them. To access confidential or held jobs, you must first
select the type of job (confidential or held), and then select your user name from the user name list. Once you select your
user name, you can print all your confidential jobs, or select an individual print job. You can then choose the number of
copies for the print job, or you can delete the print job.

Printing a confidential job

When you send a confidential job to the MFP, you must enter a personal identification number (PIN) from the driver. The
PIN must be four digits using the numbers 0–9. The job is held in MFP memory until you enter the same four-digit PIN from
the control panel and choose to print or delete the job. This ensures the job does not print until you are there to retrieve it.
No one else using the MFP can print the job without the PIN.

Windows

1 From a word processor, spreadsheet, browser, or other application, select File Æ Print.

2 Click Properties. (If there is no Properties button, click Setup, and then click Properties.)

3 Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold.

Note: If you have difficulty finding Print and Hold

Print or Print and Hold, and then follow the driver instructions.

Æ Confidential Print, click Help, see the topic Confidential

4 Enter a User Name and PIN.

5 Send your job to the MFP.

Go to the MFP when you are ready to retrieve your confidential print job, and follow the At the MFP steps.

Macintosh

1 From a word processor, spreadsheet, browser, or other application, select File Æ Print.

2 In the Copies & Pages or General pop-up menu, select Job Routing.

a When using Mac OS 9, if Job Routing is not a choice on the pop-up menu, select Plug-in Preferences Æ

Print Time Filters.

b Turn down the disclosure triangle to the left of Print Time Filters, and select Job Routing.

c In the pop-up menu, select Job Routing.

3 In the radio group, select Confidential Print.

4 Enter a User Name and PIN.

5 Send your job to the MFP.

Go to the MFP when you are ready to retrieve your confidential print job, and follow the At the MFP steps.

Printing confidential and held jobs

53

Printing

At the MFP

1 Touch Held jobs on the home screen.

2 Touch your user name.

Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the

down arrow until your name appears, or touch Search Held Jobs if there are a large number of held
jobs in the MFP.

3 Select Confidential Jobs.

4 Enter your PIN.

For more information, see Entering a personal identification number (PIN).

5 Touch the job you want to print.

6 Touch Print, or touch + to input the number of copies, and then touch Print.

Note: After your job prints, it is deleted from MFP memory.

Entering a personal identification number (PIN)

After you select a Confidential Job, the Enter PIN screen appears.

Use the touch screen number pad or the numeric pad to the right of the display to enter the four-digit PIN
associated with the confidential job.

Note: As you enter the PIN, asterisks appear on the display to ensure confidentiality.

If you enter an invalid PIN, the Invalid PIN screen appears.

Reenter the PIN, or touch Cancel.

Note: After your job prints, it is deleted from MFP memory.

Printing and deleting held jobs

Held jobs (Verify Print, Reserve Print, or Repeat Print) are printed or deleted from the MFP control panel and do not require
a PIN.

Verify Print

If you send a Verify Print job, the MFP prints one copy and holds the remaining copies you requested in MFP memory. Use
Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies. Once all copies are
printed, the Verify Print job is automatically deleted from MFP memory.

Reserve Print

If you send a Reserve Print job, the MFP does not print the job immediately. It stores the job in memory so you can print the
job later. The job is held in memory until you delete it from the Held Jobs menu. Reserve Print jobs may be deleted if the
MFP requires extra memory to process additional held jobs.

Repeat Print

If you send a Repeat Print job, the MFP prints all requested copies of the job and stores the job in memory so you can print
additional copies later. You can print additional copies as long as the job remains stored in memory.

Note: Repeat Print jobs are automatically deleted from MFP memory when the MFP requires extra memory

to process additional held jobs.

Printing confidential and held jobs

54

Printing

Windows

1 From a word processor, spreadsheet, browser, or other application, select File Æ Print.

2 Click Properties. (If there is no Properties button, click Setup, and then click Properties.)

3 Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold.

Note: If you have difficulty finding Print and Hold

Print and Hold, then follow the driver instructions.

Æ Held Jobs, click Help, and see the topic Held Jobs or

4 Select the type of held job you want, and then send your job to the MFP.

Go to the MFP when you are ready to retrieve your confidential print job, and follow the At the MFP steps.

Macintosh

1 From a word processor, spreadsheet, browser, or other application, select File Æ Print.

2 In the Copies & Pages or General pop-up menu, select Job Routing.

a When using Mac OS 9, if Job Routing is not a choice on the pop-up menu, select Plug-in Preferences

Print Time Filters.

b Turn down the disclosure triangle to the left of Print Time Filters, and select Job Routing.

c In the pop-up menu, select Job Routing.

3 In the radio group, select the type of held job you want, enter a user name, and then send your job to the MFP.

Go to the MFP when you are ready to retrieve your confidential print job, and follow the At the MFP steps.

At the MFP

1 Touch Held jobs on the home screen.

2 Touch your user name.

Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the

down arrow until your name appears, or touch Search <your name> if you have a large number of
held jobs in the MFP.

Æ

3 Touch the job you want to print.

Touch the down arrow, or touch Search <your name> if you have a large number of held jobs in the MFP.

4 Touch Print, or touch + to input the number of copies, and then touch Print.

Note: You can also choose to Print All or Delete All.

Printing confidential and held jobs

55

Printing

Printing on specialty media

Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty
media. Follow these instructions to print on specialty media.

1 Load the media as specified for the tray being used. See Loading standard trays and optional trays for help.

2 From the MFP control panel, set the Paper Type and Paper Size according to the media you loaded.

3 From the computer software application, set the paper type, size, and source according to the media you loaded.

Windows

Mac OS 9

Mac OS X

a From a word processor, spreadsheet, browser, or other application, select File

b Click Properties (or Options, Printer, or Setup, depending on the application) to view the MFP driver settings.

c Click the Paper tab.

A paper tray list will appear.

d Select the tray containing the specialty media.

Note: If you have difficulty, click Help, and then follow the driver instructions.

e Select the media type (transparencies, envelopes, and so on) from the Paper Type list box.

f Select the size of the specialty media from the Paper Size list box.

g Click OK, and then send the print job as usual.

a Select File

b Select the size of the specialty media from the Paper pop-up menu, and then click OK.

c Select File

d With General selected on the top pop-up menu, go to the Paper Source pop-up menu, and select the tray

containing the specialty media or the name of the media.

e Click Print.

a Select File

b Select the MFP from the Format for pop-up menu.

c Select the size of the specialty media from the Paper pop-up menu, and then click OK.

d Select File

e On the Copies & Pages pop-up menu, select Imaging.

f Select the specialty media on the Paper Type pop-up menu.

g On the Imaging pop-up menu, select Paper Feed.

h Select the tray containing the specialty media from the All pages from or First page from / Remaining from

pop-up menus.

i Click Print.

Æ Page Setup.

Æ Print.

Æ Page Setup.

Æ Print.

Æ Print.

Printing on specialty media

56

Printing

Loading standard trays and optional trays

Warning: Never remove paper trays while a print job is printing. It could damage the tray or the printer.

The printer has a 500-sheet standard tray. You may have also purchased one or more optional 500-sheet trays or a 2000­sheet drawer.

Note: The steps for loading a 2000-sheet drawer are different than the steps for loading a 500-sheet tray.

For more information, see Loading the 2000-sheet tray.

Loading 500-sheet trays

To load any of the 500-sheet trays:

1 Remove the tray and place it on a flat, level surface.

2 Squeeze the front guide lever and slide the guide to the front of the tray.

3 Squeeze the side guide lever and slide the guide to the correct position for the size paper you are loading.

Icons along the back of the tray indicate paper sizes.

4 Flex the sheets back and forth to loosen them, and then fan them.

Do not fold or crease the paper. Straighten the edges of the stack on a level surface.

Loading standard trays and optional trays

57

Printing

5 Place the paper in the tray as shown, print side down.

Do not load bent or wrinkled paper.

Note: Do not exceed the maximum stack height. Overfilling the tray may cause jams.

Maximum stack height indicator

6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper.

7 Reinstall the tray.

Make sure the tray is pushed completely into the printer.

8 If you are loading a different type of media than was previously loaded in the tray, change the Paper Type setting

for that tray on the operator panel.

Loading standard trays and optional trays

58

Printing

Loading the 2000-sheet tray

Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray.

1 Pull open the tray.

2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are loading.

3 Squeeze the two front guide levers and slide the guide to the correct position for the size paper you are loading.

LT.LG

EX

A4

A5

B5

A5

LT.LG

EX

B5

A4

Loading standard trays and optional trays

59

Printing

4 Slide the bottom support toward the front of the tray until it touches the front guide.

5 Flex the sheets back and forth to loosen them, and then fan them.

Do not fold or crease the paper. Straighten the edges of the stack on a level surface.

6 Place the paper against the back left corner of the tray, print side down.

Do not load bent or wrinkled print media.

7 Close the tray.

Make sure the tray is pushed completely into the printer.

Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams.

Loading standard trays and optional trays

60

Printing

Loading the multipurpose feeder

You can use the multipurpose feeder one of two ways:

•Paper tray—As a paper tray, you can load paper or specialty media in the feeder with the intention of leaving the

media in the feeder.

• Manual bypass feeder—As a manual bypass feeder, you send a print job to the feeder while specifying the type

and size of media from your computer. The printer then prompts you to load the appropriate print media before it
prints.

To load the multipurpose feeder:

1 Open the multipurpose feeder.

2 Squeeze the paper guide lever and slide the guide all the way toward the front of the printer.

3 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media.

Straighten the edges of the stack on a level surface.

Loading the multipurpose feeder

61

Printing

4 Arrange the stack of paper or specialty media correctly for the size, type, and print method you are using.

5 Place the paper or specialty media, print side up, along the left side of the multipurpose feeder, and then push it in

as far as it will easily go.

Do not force the media.

Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams.

6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack.

7 If you are loading a different type of media than was previously loaded in the tray, change the Paper Type setting

for that tray on the operator panel.

Linking trays

Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple
sources. The printer automatically links the trays; when one tray is empty, print media feeds from the next linked tray.

For example, if you have the same size and type of print media loaded in tray 1 and tray 2, the printer selects print media
from tray 1 until it becomes empty, and then the printer automatically feeds print media from the next linked tray—tray 2.

Make sure you load the same size and type of print media in each tray and then, using the Paper menu, set the same paper
size and type for the trays to link.

Set the paper size and type for each tray.

To disable tray linking, set the Paper Type to a unique value for each tray.

If all the trays do not have the same type of print media loaded when linked, you could mistakenly print a job on the wrong
paper.

Linking trays

62

Understanding paper and specialty media

8

Print media is paper, card stock, transparencies, labels, and envelopes. The MFP provides high-quality printing on a variety
of print media. You must consider a number of things concerning print media before you print. This chapter provides
information to help you make print media selections.

For more details about the types of paper and specialty media the MFP supports, see the Card Stock & Label Guide
available on our Lexmark Web site at www.lexmark.com.

We recommend that you try a limited sample of any paper or specialty media you are considering using with the MFP
before purchasing large quantities.

guidelines

• Supported print media

• Selecting print media

• Storing print media

• Avoiding jams

Supported print media

The following tables provide information on standard and optional sources for both input and output trays and bins.

• Print media sizes

• Print media types

• Print media weights

Note: If you use a print media size not listed, select the next larger size.

Understanding paper and specialty media guidelines

63

Print media sizes

Understanding paper and specialty media guidelines

Legend
✓ — supported with size sensing
† — supported without size sensing

*

Optional
finisher

✘— unsupported

Media size
Dimensions

500-sheet trays

Multi-purpose feeder

Optional high capacity feeder

Optional duplex unit

Optional envelope drawer

Optional banner tray

Optional 5-bin mailbox

Standard

Offset

Staple

A3 297 x 420 mm (11.7 x 16.5 in.) ✘ ✘✘✘✘✘✘✘✘✘

A4 210 x 297 mm (8.27 x 11.7 in.) ✓ † ✓✓✘✘✓✓✓✓

A5 148 x 210 mm (5.83 x 8.27 in.) ✓ † ✓✓✘✘✘✓✓✓

JIS B4 257 x 364 mm (10.1 x 14.3 in.) ✘ ✘✘✘✘✘✘✘✘✘

JIS B5 182 x 257 mm 7.17 x 10.1 in.) ✓ † ✓✓✘✘✓✓✓✓

Letter 215.9 x 279.4 mm 8.5 x 11 in.) ✓ † ✓✓✘ ✘✓✓✓✓

Legal 215.9 x 355.6 mm (8.5 x 14 in.) ✓ † ✓✓✘✘✓✓✓✓

Executive 184.2 x 266.7 mm (7.25 x 10.5 in.) ✓ † ✓✓✘ ✘✓✓✓✓

Folio 216 x 330 mm (8.5 x 13 in.) † † ✘✓✘✘✓✓✓✓

Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) † † ✘✓✘✘✘✓✓✘

Tabloid 279 x 432 mm (11 x 17 in.) ✘ ✘ ✘✘✘✘✘✘✘✘

Universal

**

69.85 x 127 mm to 297 x 1219.2 mm

††✘ † ✘✘✘✓✓✓

(2.75 x 3.5 in. to 11.69 x 48 in.)

Banner 210 to 215.9 mm wide by up to

✘ † ✘✘✘✓✘✘✘✘

1219.2 mm long (8.27 to 8.5 inches
wide by up to 48 inches long)

7 3/4 Envelope

98.4 x 190.5 mm (3.875 x 7.5 in.) ✘ † ✘✘† ✘✘✘✘✘

(Monarch)

9 Envelope 98.4 x 225.4 mm (3.875 x 8.9 in.) ✘ † ✘✘ † ✘✘✘✘✘

10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) ✘ † ✘✘ † ✘✘✘✘✘

DL Envelope 110 x 220 mm (4.33 x 8.66 in.) ✘ † ✘✘ † ✘✘✘✘✘

C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) ✘ † ✘✘ † ✘✘✘✘✘

B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) ✘ † ✘✘ † ✘✘✘✘✘

Other Envelope 104.8 mm x 210 mm to

✘ † ✘✘† ✘✘✘✘✘

215.9 mm x 355.6 mm

4.125 in. x 8.27 in. to 8.5 in. x 14 in.)

*

Supported as selected paper with tray size sensing turned off in the appropriate trays.

**

When selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless otherwise specified.

Supported print media

64

Understanding paper and specialty media guidelines

Print media types

Optional

Legend

✓ — supported
✘— unsupported

Media

500-sheet
trays

Multi­purpose
feeder

Optional
high
capacity
feeder

Optional
duplex

Optional
envelope
drawer

Optional
banner
tray

Optional
5-bin
mailbox

Paper ✓✓✓✓✘✘✓✓✓✓

Card stock ✓✓✘✓✘✘✘✓✓✓

Transparencies ✓✓✘✘✘✘✘✓✓✘

Paper and Vinyl

✓✓✘✓✘✘✘✓✓✘

labels*

Envelopes ✘✓✘✘✓✘✘✘✘✘

Glossy paper ✓✓✓✓✘✘✘✓✓✘

Finisher

Standard

Offset

Staple

Print media weights

Media weight

Multipurpose

Media Type

Paper Xerographic or

business paper
(used for simplex
printing)

1

Xerographic or
business paper
(used for duplex

500-sheet trays

60 to 74.9 g/m2
grain long
(16 to 19.9 lb

2

bond)

75 to 176 g/m

2

grain long
(20 to 47 lb bond)

feeder

60 to 74.9 g/m2
grain long
(16 to 19.9 lb

2

bond)

75 to 176 g/m
grain long
(20 to 47 lb bond)

printing)

2

Glossy papers Book 88 to 176 g/m

grain long
(60 to 120 lb
book)

Cover 162 to 176 g/m

grain long
(60 to 65 lb
cover)

1

Paper weighing less than 75 g/m2 (20 lb bond) is limited to simplex printing only at less than 60% relative humidity.

2

This paper weight in any source is not supported for duplex (two-sided) printing.

3

For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are recommended. For papers heavier than 176 g/m2 (47

88 to 176 g/m
grain long
(60 to 120 lb
book)

2

162 to 176 g/m
grain long
(60 to 65 lb
cover)

lb bond), grain short is recommended.

4

Pressure sensitive area must enter the printer first.

5

100% cotton content maximum weight is 90.2g/m2 (24 lb) bond.

6

105 g/m2 (28 lb bond) envelopes are limited to 25% cotton content.

2000-sheet
drawer

60 to 74.9 g/m2
grain long
(16 to 19.9 lb
bond)

2

75 to 176 g/m
grain long
(20 to 47 lb bond)

2

88 to 176 g/m
grain long
(60 to 120 lb
book)

2

162 to 176 g/m
grain long
(60 to 65 lb cover)

Envelope
drawer

Not supported

2

2

Not supported

2

Not supported

2

Not supported

Supported print media

65

Understanding paper and specialty media guidelines

Print media weights (continued)

Media weight

Media Type

Card stock—
maximum
(grain long)

2,3

Index Bristol 163 g/m2 (90 lb) 163 g/m2 (90 lb) Not

Tag 163 g/m

500-sheet trays

2

(100 lb) 163 g/m2 (100 lb) Not

Multipurpose
feeder

2000-sheet
drawer

recommended

Envelope
drawer

Not supported

Not supported

recommended

Cover 176 g/m

(65 lb) 176 g/m2 (65 lb) Not

Not supported

2

recommended

Card stock—
maximum
(grain short)

Transparencies

2,3

2

Labels—maximum

Envelopes

2

Index Bristol 199 g/m2 (110 lb) 199 g/m2 (110 lb) Not

2

Tag 203 g/m

Cover 216 g/m

Laser printer 161 to 169 g/m

(43 to 45lb bond)

2,4

Paper 180 g/m2 (48 lb

bond)

Dual-web paper 180 g/m

bond)

Polyester 220 g/m

bond)

Vinyl 300 g/m

liner)

Sulfite, wood-

Not supported 60 to 105 g/m
free or up to
100% cotton

(125 lb) 203 g/m2 (125 lb) Not supported Not supported

2

(80 lb) 216 g/m2 (80 lb) Not supported Not supported

2

161 to 169 g/m
(43 to 45lb bond)

199 g/m2 (53 lb
bond)

2

(48 lb

199 g/m2 (53 lb
bond)

2

(59 lb

220 g/m2 (59 lb
bond)

2

(92 lb

260 g/m2 (78 lb
liner)

(16 to 28 lb

5, 6

bond)

recommended

Not supported

2

Not supported Not supported

Not supported Not supported

Not supported Not supported

Not supported Not supported

Not supported Not supported

2

Not supported 60 to 105 g/m

(16 to 28 lb
bond)

5, 6

bonds

1

Paper weighing less than 75 g/m2 (20 lb bond) is limited to simplex printing only at less than 60% relative humidity.

2

This paper weight in any source is not supported for duplex (two-sided) printing.

3

For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are recommended. For papers heavier than 176 g/m2 (47

lb bond), grain short is recommended.

4

Pressure sensitive area must enter the printer first.

5

100% cotton content maximum weight is 90.2g/m2 (24 lb) bond.

6

105 g/m2 (28 lb bond) envelopes are limited to 25% cotton content.

2

Supported print media

66

Understanding paper and specialty media guidelines

Selecting print media

Selecting the appropriate print media for the MFP helps you avoid printing problems. The following sections contain
guidelines for choosing the correct print media for the MFP.

• Paper • Card stock • Labels

• Envelopes • Transparencies

Paper

To ensure the best print quality and feed reliability, use 90 g/m2 (24 lb) xerographic, grain long paper. Business papers
designed for general business use may also provide acceptable print quality.

We recommend Lexmark part number 12A5950 letter size glossy paper and Lexmark part number 12A5951 A4 size glossy
paper.

Always print several samples before buying large quantities of any type of media. When choosing any media, consider the
weight, fiber content, and color.

The Laser printing process heats paper to high temperatures of 230°C (446°F) for non-MICR applications. Use only paper
able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions. Check with the
manufacturer or vendor to determine whether the paper chosen is acceptable for laser printers.

When loading paper, note the recommended print side on the paper package, and load paper accordingly. For more
information, see Loading standard trays and optional trays or Loading the multipurpose feeder.

Paper characteristics

The following paper characteristics affect print quality and reliability. It is recommended that these guidelines are followed
when evaluating new paper stock.

For detailed information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/

publications.

Weight

The printer can automatically feed paper weights from 60 to 176 g/m2 (16 to 47 lb bond) grain long. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 90 g/m2 (24 lb bond)
grain long paper. To use paper narrower than 182 x 257 mm (7.2 x 10.1 in.), it is recommended that the weight be greater
than or equal to 90 g/m

Curl

Curl is the tendency of media to curve at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold and dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the
paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding or print quality issues.
Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield
points produces the best print quality.

Moisture content

The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave
the paper in its original wrapper until it is time to use it. This limits the exposure of the paper to moisture changes that can
degrade its performance.

Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24
to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or

2

(24 lb bond).

Selecting print media

67

Understanding paper and specialty media guidelines

transportation environment is very different from the printer environment. Thick paper may also require a longer
conditioning period because of the mass of material.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the
paper, or grain short, running the width of the paper.

For 60 to 90 g/m

Fiber content

Most high-quality xerographic paper is made from 100% chemically pulped wood. This content provides the paper with a
high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as
cotton possesses characteristics that can result in degraded paper handling.

2

(16 to 24 lb bond) paper, grain long fibers are recommended.

Unacceptable paper

Note: Papers such as carbonless, very light papers and magazine paper should be copied using the flatbed.

Do not use the ADF for this type of paper.

The following papers are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be affected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as

optical character recognition (OCR) forms

In some cases, registration can be adjusted with the software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, or thermal papers

• Rough-edged, rough or heavily textured surface papers or curled papers

• Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309

• Paper having a weight less than 60 g/m

• Multiple-part forms or documents

2

(16 lb)

Transparencies

The MFP can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the
transparency used. Always print samples on the transparencies you are considering before buying large quantities.

The Paper Type setting should be set to Transparency to help prevent jams. In Macintosh, be sure to set the Paper Type to
Transparency in the Print dialog on the Imaging choice in the Copies & Pages pop-up menu.

Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of
230°C (446°F) without melting, discoloring, offsetting or releasing hazardous emissions. For detailed information, see the
Card Stock & Label Guide, which is available on the Lexmark Web site at www.lexmark.com.

Transparencies can be fed automatically from the standard tray or the multipurpose feeder. Before loading transparencies,
fan the stack to prevent sheets from sticking together.

Be careful when you handle transparencies. Fingerprints on the surface of the transparency cause poor print quality.

Selecting print media

68

Understanding paper and specialty media guidelines

Envelopes

You can load up to 10 envelopes in the multipurpose feeder and 85 envelopes in the envelope drawer. Try a sample of any
envelopes you are considering using with the MFP before buying large quantities. See Loading the multipurpose feeder
for instructions on loading envelopes.

When printing on envelopes:

• To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser

printers.

• Set the Paper Size/Type in the Paper menu to MP Feeder, Manual Env, or Env Feeder depending on the source

you are using. Set the paper type to Envelope, and select the correct envelope size from the control panel, the
MFP driver, or from MarkVision.

• For best performance, use envelopes made from 75 g/m

bond) weight for the multipurpose feeder or 105 g/m2 (28 lb bond) weight for the envelope feeder as long as the
cotton content is 25% or less. Envelopes with 100% cotton content must not exceed 90 g/m

• Use only new, undamaged envelopes.

• For best performance and to minimize jams, do not use envelopes that:
– Have excessive curl or twist.
– Are stuck together or damaged in any way.
– Contain windows, holes, perforations, cutouts or embossing.
– Use metal clasps, string ties, or metal folding bars.
– Have an interlocking design.
– Have postage stamps attached.
– Have any exposed adhesive when the flap is in the sealed or closed position.
– Have nicked edges or bent corners.
– Have rough, cockle, or laid finishes.

• Use envelopes that can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or

releasing hazardous emissions. If you have any doubts about the envelopes you are considering using, check
with the envelope supplier.

• Load only one size of envelope at a time in the envelope feeder.

• A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes.

2

(20 lb bond) paper. You can use up to 105 g/m2 (28 lb

2

(24 lb bond) weight.

Selecting print media

69

Understanding paper and specialty media guidelines

Labels

The MFP can print on many labels designed for use with laser printers. These labels are supplied in letter size, A4 size, and
legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of
230°C (446°F) and pressure of 25 pounds per square inch (psi).

Try a sample of any labels you are considering using with the MFP before purchasing a large quantity.

For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the
Lexmark Web site at www.lexmark.com/publications.

When printing on labels:

• Set the Paper Size/Type menu item to Labels in the Paper menu. You can set the Paper Size/Type from the MFP
control panel, the MFP driver, or from MarkVision Professional.

• Do not load labels with paper or transparencies in the same source; mixing print media can cause feeding
problems and print-quality problems.

• Do not use label sheets with a slick backing material.

• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets

also contaminate the MFP and your cartridge with adhesive, and could void the MFP and cartridge warranties.

• Use labels that can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.

• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.

• Do not use label sheets that have adhesive to the edge of the sheet. We recommend zone coating of the adhesive

at least 1 mm (0.04 in.) away from edges. Adhesive material contaminates the MFP and could void the warranty.

• If zone coating of the adhesive is not possible, a 1.6 mm (0.1 in.) strip should be removed on the leading and
driver edge, and a non-oozing adhesive should be used.

• Remove a 1.6 mm (0.1 in.) strip from the leading edge to prevent labels from peeling inside the MFP.

• Portrait orientation is preferred, especially when printing bar codes.

• Do not use labels that have exposed adhesive.

Card stock

Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can
significantly affect print quality. See Supported print media for information on the preferred weight and for the grain
direction of print media.

Try a sample of any card stock you are considering using with the MFP before purchasing a large quantity.

When printing on card stock:

• Set the Paper Type menu item in the Paper menu to Card Stock from the control panel, from the MFP driver, or
from MarkVision Professional.

• Be aware that preprinting, perforation, and creasing can significantly affect the print quality and cause print media
handling or jamming problems.

• Avoid using card stock that may release hazardous emissions when heated.

• Do not use preprinted card stock manufactured with chemicals that may contaminate the MFP. Preprinting

introduces semi-liquid and volatile components into the MFP.

• We recommend the use of grain short card stock.

Selecting print media

70

Understanding paper and specialty media guidelines

Storing print media

Use the following guidelines to avoid paper feeding problems and uneven print quality.

• Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is
40%.

• Store cartons of paper on a pallet or shelf rather than directly on the floor.

• If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the

edges do not buckle or curl.

• Do not place anything on top of paper packages.

• Store paper in its original wrapper until you load it into the MFP.

Avoiding jams

Automatic document feeder

Note: Papers such as carbonless, very light papers and magazine paper should be copied using the flatbed.

Do not use the ADF for this type of paper.

Your automatic document feeder is designed to handle most paper types. However, if you are unsure if your document will
cause a jam in the automatic document feeder, we recommend that you scan it using the flatbed.

The following cannot be properly fed by the automatic document feeder:

• Paper with clip or staple attached

• Paper with ink not totally dry

• Paper with inconsistent thickness, such as envelopes

• Paper with wrinkles, curls, folds, or tears

• Tracing paper, coated paper, carbonless paper

• Paper that is too large or too small (use flatbed instead)

• Items other than papers, such as cloth, metal, or OHP film

• Notched paper

• Paper with an odd (non-rectangular) shape

• Photographic paper

• Paper with perforations on its side

• Very thin paper

Storing print media

71

Understanding paper and specialty media guidelines

Printer

Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See

Supported print media for more information.

Note: Try a limited sample of any print media you are considering using with the MFP before purchasing

large quantities.

By selecting the appropriate print media and loading it properly, you can avoid most jams. For detailed tray-loading
instructions, see Loading standard trays and optional trays, or Loading the multipurpose feeder.

The following hints can help you avoid jams:

• Use only recommended print media.

• Do not overload the print media sources. Make sure the stack height does not exceed the maximum height

indicated by the stack line on the labels in the sources.

• Do not load wrinkled, creased, damp, or curled print media.

• Flex, fan, and straighten print media before you load it. If jams do occur with print media, try feeding one sheet at

a time through the multipurpose feeder.

• Do not use print media that you have cut or trimmed yourself.

• Do not mix print media sizes, weights, or types in the same print media source.

• Make sure the recommended print side is loaded in the source according to your simplex or duplex needs.

• Keep print media stored in an acceptable environment. See Storing print media.

• Do not remove trays during a print job.

• Push all trays in firmly after loading them.

• Make sure the guides in the trays are properly positioned for the size of print media you have loaded. Make sure

the guides are not placed too tightly against the stack of print media.

• If a jam occurs, clear the entire media path.
See Clearing jams in the User’s Guide on the printer Software and Publications CD for more information.

Avoiding jams

72

9

Installing and removing options

CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the

printer off, and unplug the power cord from the wall outlet before continuing.

The instructions in this section help you install the interface card, memory card, and firmware card. Information about other
memory or option cards can be found in the printer User’s Guide.

Accessing the printer system board

You must access the printer system board to install the interface card, memory card, and firmware card.

Note: Use a Phillips screwdriver to remove the system board access cover.

1 Locate the system board access cover on the back of the printer.

2 Remove the four access cover screws.

3 Remove the access cover.

4 Set the cover aside.

Use the illustration to locate the connector for the card you want to install.

Option card

Firmware and
flash memory
cards

Memory card
connector

Installing and removing options

73

Installing and removing options

Installing a memory card

Note: Printer memory cards designed for other Lexmark printers may not work with the printer.

1 Remove the system board access cover. (See Accessing the printer system board.)

Warning: Printer memory cards are easily damaged by static electricity. Touch something metal such as the

printer frame before you touch a memory card.

2 Push open the latches on both ends of the memory card connector.

3 Unpack the memory card.

Avoid touching the connection points along the edge of the card. Save the packaging.

4 Align the notches on the bottom of the card with the notches on the connector.

5 Push the memory card firmly into the connector until the latches on either end of the connector snap into place.

It may require some force to fully seat the card.

6 Make sure each latch fits over the notch on the end of the card.

Memory card
connector

Installing a memory card

74

Installing and removing options

Installing a firmware card

Note: Firmware cards designed for other Lexmark printers will not work with the printer.

1 Remove the system board access cover. (See Accessing the printer system board.)

Note: If a firmware card has been installed, you must remove it.

2 Unpack the firmware card.

3 Holding the card by its sides, align the pins on the card with the holes on the system board.

4 Push the firmware card firmly into place.

The entire length of the connector on the firmware card must touch the system board and be locked into the
connector.

Be careful not to damage the connectors.

Pins

Installing a firmware card

75

Installing and removing options

Installing the interface card

Warning: Interface cards are easily damaged by static electricity. Touch something metal such as the printer

frame before you touch an interface card.

1 Remove the system board access cover.

2 Remove the screw and cover plate, and save them.

Screw

Cover plate

3 Unpack the scanner interface card and cable. Save the packaging materials.

a Connect the USB interconnect cable to the card.

b Connect the USB interconnect cable to the system board.

Connector

USB interconnect
cable

Installing the interface card

76

Installing and removing options

4 Align the connection points on the card with the connector on the system board, and push the card firmly into the

system board connector.

5 Insert and tighten the screws to secure the card.

Replacing the access cover plate

After you have installed options on the printer system board, follow these steps to reattach the access cover plate.

1 Align the slots at the top of the access cover with the screws near the top of the printer.

2 Slide the cover up under the top cover lip as far as it will go.

3 Insert and tighten the (four) screws at the top and bottom of the cover.

Replacing the access cover plate

77

10

Maintaining the MFP

Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter
and in the printer User’s Guide.

If several people are using the MFP, you may want to designate a key operator to do the setup and maintenance of the
MFP. Refer printing problems and maintenance tasks to this key operator.

In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In
other countries or regions, visit the Lexmark Web site at www.lexmark.com, or contact the place where you bought the
MFP.

Storing supplies

Choose a cool, clean storage area for the MFP supplies. Store supplies right side up in their original packaging until you are
ready to use them.

Do not expose supplies to:

• Direct sunlight

• Temperatures above 35°C (95°F)

• High humidity (above 80%)

• Salty air

• Corrosive gases

• Heavy dust

Maintaining the MFP

78

Maintaining the MFP

Determining the status of supplies

Copy

Fax

FTP

Status/
Supplies

The MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at the
bottom of the touch screen indicates if the MFP is Ready and lets you know if any supplies are low or empty. Touching
Status / Supplies on the bottom of the touch screen will open the Status / Supplies screen where you can view the
status of the various trays and other supply items.

Ready. 88 Toner low.

Touch any button to begin.

E-mail

Menus

Ordering supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies
Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com, or contact the place
where you bought the MFP.

Ordering an ADF pick pad

Order Lexmark part number 40X2538.

Order a new pick pad if you experience problems with paper double-feeding through the automatic document feeder or if
you have scanned 40,000 pages.

Ordering an ADF pick roller

Order Lexmark part number 40X2540.

Order a new ADF pick roller if you experience problems with paper double-feeding through the automatic document feeder
or if you have scanned 120,000 pages.

Determining the status of supplies

79

Maintaining the MFP

Recycling Lexmark products

To return Lexmark products to Lexmark for recycling:

1 Visit our Web site:

www.lexmark.com/recycle

2 Follow the instructions on the computer screen.

Cleaning the scanner glass and backing material

1 Open the document cover.

2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%).

3 Wipe the scanner glass and backing material by moving the cloth or swab from side to side.

Backing material

4 Close the document cover.

Scanner glass

Recycling Lexmark products

80

Maintaining the MFP

Cleaning the automatic document feeder

The scanner parts can become contaminated with ink, toner particles, or paper coatings. Clean the scanner feed rollers if
documents do not feed smoothly or easily, or if several pages feed at one time.

1 Open the ADF document cover.

2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%).

3 Wipe the feed roller by moving the cloth or swab from side to side.

4 Rotate the roller forward with your finger, and repeat step 3 until the entire roller is cleaned.

Roller

5 Close the document cover.

Cleaning the automatic document feeder

81

Maintaining the MFP

Scanner registration

Note: Use this procedure only after you have verified the paper was loaded correctly in the ADF and the

Margin Shift setting has not been changed.

Scanner Registration is a process to align the scan area with the paper location. Two pieces of either letter or A4
dark colored paper are needed for this process.

1 Turn the printer off.

2 Open the document cover.

3 Clean the scanner glass and backing material.

For more information, see Cleaning the scanner glass and backing material.

4 Hold down the number 2 and number 6 keys on the numeric pad.

5 Continue to hold the buttons, and turn the printer on.

Hold the buttons for about 10 seconds while the MFP is powering up, then release the buttons. The MFP will enter
the Configuration menu.

6 Touch the down arrow until Automatic Scanner Registration appears.

7 Touch Automatic Scanner Registration.

8 Load the dark colored paper.

a Place a blank piece of dark colored paper (A4 or Letter) on the flatbed.

Position the paper so it is aligned with the upper corner of the plastic guides.

b Close the document cover.

c Place a blank piece of dark colored paper (A4 or Letter) in the ADF, and adjust the guides.

Make sure the paper guides are snug against the paper; do not bend the paper.

9 Press Start.

The registration process will scan the pages in the flatbed and ADF, and then display a success or failure
message.

If a failure message appeared, do another scanner registration, realign the paper, and verify each step as it is
performed. If a second failure message appears, contact an authorized service representative.

10 Touch Exit Configuration Menu.

The printer will reboot and return to the home page.

Scanner registration

82

Maintaining the MFP

Removing the scanner top

Note: The following procedures should be done with two persons.

The scanner top (document cover) uses two locking tabs to prevent accidentally separation. To remove the document
cover:

1 Turn the printer off.

2 Unplug the power cord from the wall outlet.

3 Disconnect the two scanner cables.

4 Open the document cover.

5 Lift the cover.

6 Press and hold the locking tabs while lifting the cover.

Note: If the cover is leaning forward, it is difficult to unlock the tabs.

Removing the scanner top

83

Maintaining the MFP

Moving the MFP

Follow these guidelines to move the MFP within the office or to prepare the MFP for shipment.

CAUTION: The printer weighs 48–82 kg (105–181 lb). It requires at least three (3) people to lift it safely.

Use the printer handholds to lift it, do not lift by the front of the printer, and make sure your fingers are not
under the printer when you set it down.

• Always turn off the MFP using the printer power switch.

• Lock the scanner mechanism.

• Disconnect all cords and cables from the MFP before attempting to move the MFP.

• Remove the scanner from the top of the printer.

• Failure to repackage the MFP properly for shipment can result in damage to the MFP not covered by the MFP

warranty.

• Damage to the MFP caused by improper moving is not covered by warranty.

Moving the MFP within the office

The MFP can be safely moved from one location within an office to another following these precautions:

• The MFP printer and scanner must be turned off.

• The scanner should be removed from the top of the printer.

• The MFP printer and scanner must remain in an upright position.

• Any cart used to move the printer and scanner should have a surface able to support the full footprint of the pieces

being moved.

• Severe jarring movements may cause damage to the MFP and must be avoided.

Preparing the MFP for shipment

To transport the MFP by vehicle or by commercial carrier, the MFP must be repackaged for shipment using the proper
packaging. The MFP package must be securely fastened to its pallet. Do not use a shipping or transport method that
requires the MFP to be shipped without a pallet. The MFP must stay upright throughout the shipment. If you do not have all
the original packaging, contact your local service representative to order the repackaging kit. Additional instructions for
repackaging the MFP are provided in the repackaging kit.

Moving the MFP

84

11

Clearing jams

By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more
information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section.

To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the message
and resume printing. The MFP prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however,
the Auto setting does not guarantee the page will print.

Identifying jams

If the MFP jams, the appropriate jam message will be displayed on the touch screen Print status message bar.

Note: The red exclamation point indicates the item is unavailable until the attendance message is cleared.

Copy

!

Fax

Status/
Supplies

!

FTP

290.01 Scanner jam, remove
all originals from the scanner.

E-mail

!

Menus

Clearing jams

85

Clearing jams

Printer access doors and trays

The following illustration shows the path that print media travels through the printer. The path varies depending on the input
source (trays, multipurpose feeder, envelope feeder) and output bins (finisher, stacker, expander, mailbox) you are using.

The numbers in following illustration indicate the numbers that can appear on the operator panel and designate the general
area of a paper jam.

Note: The following illustrations are for illustrative purposes and may not reflect your MFP configuration. For

scanner jams, see “Clearing scanner jams” on page 88.

Area A

Multipurpose feeder

250.yy Paper Jam

Area B

Left access door
(beside tray 1)

200.yy Paper Jam

24<x>.yy Paper Jam

Area C

Paper input options:
500-sheet drawer or
2000-sheet drawer

24<x>.yy Paper Jam

Area D

Front access door

201.yy Paper Jam

Area T1

Standard tray (Tray 1)

200.yy Paper Jam

241.yy Paper Jam

Area E

Duplex mechanism

230.yy Paper Jam

Area T<x>

Paper input options:
500-sheet trays or
2000-sheet tray

24<x>.yy Paper Jam

Area M

Mailbox

27<x>.yy Paper Jam

Area L

Upper right access door
(redrive area)

201.yy Paper Jam

202.yy Paper Jam

Area K

Lower right access door
(fuser area)

201.yy Paper Jam

202.yy Paper Jam

Area J

Duplex tray

230.yy Paper Jam

Printer access doors and trays

86

Clearing jams

CAUTION: Certain floor-mounted configurations require additional furniture for stability. More

information is available on our Lexmark Web site at www.lexmark.com/multifunctionprinters.

Understanding printer jam messages

The following table lists the jam messages that can occur and the action necessary to clear the message. The jam
message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have
cleared all possible jams.

For more information on clearing printer paper jams, refer to the printer User’s Guide located on the printer publications CD.

CAUTION: The inside of the printer may be hot. Allow the printer to cool before touching any internal

components.

Message Check Areas What to do

200.yy Paper Jam

(tray 1 and left access
door beside tray 1)

201.yy Paper Jam

(fuser area)

202.yy Paper Jam

(fuser area)

230.yy Paper Jam

(duplex area)

24<x>.yy Paper Jam

(trays 1–4)

250 Paper Jam

(multipurpose feeder)

B, T1 Follow the instructions in the printer User’s Guide for clearing Area E

Duplex mechanism, and Area T1 Standard tray (Tray 1).
If the jam message persists, paper may be caught in the image

transfer unit.

D, K, L Follow the instructions in the printer User’s Guide for clearing Area D

Front access door, Area K Lower right access door (fuser area),
and Area L Upper right access door (redrive area).

If the jam message persists, paper may be caught in the fuser.

K, L Follow the instructions in the printer User’s Guide for clearing Area K

Lower right access door (fuser area) and Area L Upper right
access door (redrive area).

If the jam message persists, paper may be caught in the fuser.

E, J Follow the instructions in the printer User’s Guide for clearing Area E

Duplex mechanism and Area J Duplex tray.

B,C, T<x> Follow the instructions in the printer User’s Guide for clearing Area E

Duplex mechanism, Area C Paper input options: 500-sheet drawer
or 2000-sheet drawer and Area T<x> Paper input options: 500­sheet trays or 2000-sheet tray.

A,D Follow the instructions in the printer User’s Guide for clearing Area A

Multipurpose feeder and Area C Paper input options: 500-sheet
drawer or 2000-sheet drawer.

27<x>.yy Paper Jam

(mailbox and output
expander)

M Follow the instructions in the printer User’s Guide for Clearing

mailbox, finisher, or output expander jams (Area M).

Understanding printer jam messages

87

Clearing jams

Clearing scanner jams

Scanner jams can occur as the paper enters or exits the scanner. Scanner jams can be cleared by opening the ADF cover
or the document cover and removing the jam.

290, 291, 292, and 294 Scanner Jams

1 Remove all original documents from the ADF.

2 Open the ADF cover, and carefully remove any jammed pages.

If you cannot remove the jammed paper, and open the document cover. Carefully remove the jammed paper.

3 Close the document and ADF covers.

Clearing scanner jams

88

12

Administrative support

Adjusting control panel brightness

If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings
menu.

Brightness

1 Make sure the MFP is on.

2 Touch the Menus button on the home screen.

3 Touch Settings.

4 Touch General Settings.

5 Touch the down arrow until Brightness appears.

6 Touch the left arrow to decrease the brightness, or touch the right arrow to increase the brightness.

Brightness values can be adjusted from 5–100 (100 is the default value).

7 Touch Submit.

8 Touch Home.

Restoring factory default settings

When you first enter the MFP menus from the control panel, you may notice an asterisk (*) to the left of a value in the
menus. This asterisk indicates the factory default setting. These settings are the original MFP settings. (Factory defaults
may vary for different regions.)

When you select a new setting from the control panel, Submitting Selection appears. When the Submitting Selection
message disappears, an asterisk appears next to the setting to identify it as the current user default setting. These settings
are active until new ones are stored, or the factory defaults are restored. To restore the original MFP factory default
settings:

Warning: All downloaded resources (fonts, macros, and symbol sets) in MFP memory (RAM) will be deleted.

(Resources residing in flash memory or on the hard disk remain unaffected.)

1 Make sure the MFP is on.

2 Touch the Menus button on the home screen.

3 Touch Settings.

4 Touch General Settings.

5 Touch the down arrow until Restore Defaults appears.

Administrative support

89

Administrative support

6 Touch the left arrow or right arrow until Restore Now appears.

When you touch Restore Now, all menu settings return to the factory default values, except:

• The control panel Display Language setting in the Setup menu.

• All settings in the Parallel menu, Serial menu, Network menu, and USB menu.

7 Touch Submit.

8 Touch Home.

Adjusting screen timeout

To adjust the Screen Timeout setting:

1 Make sure the MFP is on.

2 Touch the Menus button on the home screen.

3 Touch Settings.

4 Touch General Settings.

5 Touch the down arrow until Screen Timeout appears.

6 Touch the left arrow to decrease the time, or touch the right arrow to increase the time.

The settings available range from 15–300 minutes.

Adjusting Power Saver

To adjust the Power Saver setting:

1 Make sure the MFP is on.

2 Touch the Menus button on the home screen.

3 Touch Settings.

4 Touch General Settings.

5 Touch the down arrow until Power Saver appears.

6 Touch the left arrow to decrease the time, or touch the right arrow to increase the time.

The settings available range from 2–240 minutes.

Adjusting screen timeout

90

Administrative support

Configuring the MFP

A variety of functions can be used to increase the level of Information Technology (IT) security for the device. The following
sections show how to configure these functions.

Setting Password Protect for the menus

Apply an administrative password to restrict unauthorized users from making changes to the MFP configuration from either
the control panel or the Embedded Web Server (EWS).

1 Touch the Menus button on the home screen.

2 Touch Settings.

3 Touch the down arrow, and then touch Security.

4 Touch the down arrow, and then touch Create/Change Passwords Æ Create/Change Advanced Password.

5 Enter and reenter a password of both alphabetic and non-alphabetic characters. The password must be a

minimum of 8 characters.

6 Touch Submit.

7 Touch Settings Æ Security Æ Password Protect to view what configuration settings are protected by the

Advanced Password.

Note: Settings

Passwords Æ Create Change User Password can be used to restrict access with a different
password than the Advanced Password. Use Settings Æ Security Æ Password Protect to select the
menus that are accessible with both an Advanced Password and a User Password.

Note: The Advanced Password and the User Password protect the menus on the touch screen control

panel of the MFP and the Configuration section of the EWS pages.

Æ Security Æ Password Protect and Settings Æ Security Æ Create/Change

Restricting Function Access

The MFP supports a variety of methods for authenticating users prior to allowing access to functions.

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using this format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Security.

d Select an authentication method.

e Click Submit.

4 Click the setup link for the authentication method previously selected in step d.

a Fill out the appropriate information for the environment.

b Click Submit.

5 Click Function Access.

a Set the function authentication level for each function. Select Off to prevent anyone from using a function.

b Click Submit.

Configuring the MFP

91

Administrative support

Preventing access to the menus from the control panel

It is possible to prevent access to all the menus using the control panel touch screen. To prevent access:

1 Touch the Menus button on the home screen.

2 Touch Settings.

3 Touch the down arrow.

4 To u c h Security Æ Function Access Æ Menus Æ Disabled.

5 Touch Submit.

To enable the menus again, enter the URL address on the web page, and then go to Security - Function Access ­and enable the menus.

Disabling the Driver to Fax menu item

1 Touch the Menus button on the home screen.

2 Touch Settings Æ Fax Settings Æ Analog Fax Setup Æ Fax Send Settings.

3 Touch the down arrow.

4 Touch Driver to fax Æ Off.

5 Touch Submit.

Setting the Device Lockout personal identification number (PIN)

The Device Lockout PIN allows locking and unlocking the functional state of the MFP. A locked MFP automatically buffers
each job received to its hard disk. To initiate the printing of jobs on a locked MFP hard disk, enter the correct PIN on the
control panel to unlock the MFP.

A locked MFP also prevents all use of the control panel except to unlock the MFP.

Note: This setting is only available on MFP models with an integrated hard disk drive. Back channel data is

processed while the MFP is locked. Reports, such as user or event logs, can be retrieved from a
locked MFP.

1 Touch the Menus button on the home screen.

2 Touch Settings.

3 Touch the down arrow, and then touch Security.

4 Touch the down arrow, and then touch Create/Change Passwords Æ Create/Change Device Lockout PIN.

5 Enter and reenter a 4-digit PIN.

6 Touch Submit.

Locking the MFP using the Device Lockout PIN

1 Touch the Lock Device button.

2 Enter the 4-digit Device Lockout PIN.

Unlocking the MFP using the Device Lockout PIN

1 Touch the Unlock Device button.

2 Enter the 4-digit Device Lockout PIN.

Configuring the MFP

92

Administrative support

Setting a password before printing received faxes

To prevent received faxes from being printed until a password is entered:

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using this format:

http://ip_address/.

2 Click Configuration.

3 Under Default Settings, click Fax Settings Æ Analog Fax Setup.

4 Scroll to Holding Faxes, and click it.

5 Select Always On for Held Fax Mode.

6 Define a Print Faxes Password in the field.

7 Click Submit.

Releasing held faxes for printing

1 On the MFP touch screen control panel, touch the Release Held Faxes button.

Note: If the Release Held Faxes button appears as pale gray, and the words appear faded on the button,

then the button is inactive because no fax jobs are being held.

2 Enter the defined password in the Print Faxes Password field.

This releases any received and held fax jobs, so they print.

Note: The defined password was created in step 6 of Setting a password before printing received faxes.

Setting security using the Embedded Web Server (EWS)

To enhance the security of network communications and MFP configuration, use the advanced security features. These
features are available through the Web page of the MFP.

Setting the Advanced Password

The Advanced Password is used to password-protect the menus. Setting the Advanced Password is required for Secure
Mode and confidential communication with MarkVision Professional.

If the Advanced Password was not created using the touch screen control panel by following the instructions in Setting

Password Protect for the menus on page 91, it can also be created from the EWS. To create it:

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using this format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Security.

4 Click Create/Change Password.

5 Click Create/Change Advanced Password.

6 Enter and reenter a password of both alphabetic and non-alphabetic characters. The password must be a

minimum of 8 characters.

7 Touch Submit.

Configuring the MFP

93

Administrative support

Using the secure EWS

The SSL (Secure Sockets Layer) allows for secure connections to the Web server within the print device. To connect to the
EWS more securely, connect to the SSL port instead of the default HTTP port. The SSL port connection will encrypt all Web
server network communications between the PC and the MFP.

To connect to the SSL port:

1 Open a Web browser.

2 In the address line, enter the IP address of the MFP being configured using the format: https: //ip_address/.

Supporting SNMPv3 (Simple Network Management Protocol version 3)

SNMPv3 protocol allows for encrypted and authenticated network communications. It also lets the administrator select a
desired level of security. Prior to use, at least one user name and password must be established from the settings page. To
configure for SNMPv3 through the EWS of the MFP:

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Network/Ports.

4 Click SNMP.

SNMPv3 authentication and encryption has three levels of support:

• No authentication and no encryption

• Authentication with no encryption

• Authentication and encryption

Note: The selected level serves as a minimum level of protection. The MFP negotiates with the SNMPv3

requestor, and a higher level of protection may be agreed upon and used by both.

5 Indicate the setting for each sub-item as required for the network environment.

6 Click Submit.

Disabling SNMPv1 and SNMPv2

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Network/Ports.

4 Click SNMP.

5 Click to clear the Enabled check box unless SNMPv1 and SNMPv2 are used in this environment.

6 Click Submit.

Configuring the MFP

94

Administrative support

Supporting IPSec (Internet Protocol Security)

IP Security protocol provides authentication and encryption of communications at the network layer allowing all application
and network communications over the IP protocol to be secure. IPSec can be set up between the MFP and up to five hosts,
using both IPv4 and IPv6. To configure IPSec through the EWS:

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Network/Ports.

4 Click IPSec.

Two types of authentication are supported for IPSec:

• Shared Key Authentication—Any ASCII phrase shared among all the participating hosts. This is the easiest way
to configure when only a few hosts on the network use IPSec.

• Certificate Authentication—Allows any hosts or subnet of hosts to authenticate for IPSec. Each host must have
a public/private key pair. Validate Peer Certificate is enabled by default, requiring each host to have a signed
certificate. The certificate authority certificate must be installed. Each host must have its identifier in the Subject
Alternate Name of the signed certificate.

Note: After an MFP is configured for IPSec with a host, IPSec is required for any IP communication to take

place.

5 Indicate the setting for each sub-item as required for the network environment.

6 Click Submit.

Disabling ports and protocols

The TCP and UDP ports can be configured to one of three modes or values:

• Disabled—Never allows network connections to this port

• Secure and Unsecure—Allows the port to remain open, even in Secure mode

• Unsecured Only—Allows the port to only open when the MFP is not in Secure mode

Note: A password must be set to enable Secure mode. Once enabled, only the ports set to Secure and

Unsecure will be open.

To configure the mode for TCP and UDP ports from the EWS:

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Network/Ports.

4 Click TCP/IP Port Access.

5 For each port listed, select the appropriate value from the list previously described.

Note: Disabling ports will disable function on the MFP.

6 Click Submit.

Configuring the MFP

95

Administrative support

Using 802.1x authentication

802.1x port authentication allows the MFP to join networks that require authentication before allowing access. 802.1x port
authentication can be used with the WPA (Wi-Fi Protected Access) feature of an optional internal wireless print server to
provide WPA-Enterprise security support.

Support for 802.1x requires the establishment of credentials for the MFP. The MFP must be known to the Authentication
Server (AS). The AS will allow network access to devices presenting a valid set of credentials which typically involves a
name/password combination and possibly a certificate. The AS will allow network access to MFPs presenting a valid set of
credentials. The credentials can be managed by using the EWS of the MFP. To use certificates as part of the credentials:

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Network/Ports.

4 Click Certificate Management.

To enable and configure 802.1x on the EWS after installing the required certificates:

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Network/Ports.

4 Click 802.1x Authentication.

Note: If an optional internal wireless print server is installed, click Wireless instead of 802.1x

Authentication.

5 Select the check box next to Active to enable 802.1x authentication.

6 Indicate the setting for each sub-item as required for the network environment.

7 Click Submit.

Confidential Print Setup

Confidential Print Setup allows the designation of a maximum number of PIN entry attempts and allows setting an
expiration time for print jobs. When a user exceeds a specific number of PIN entry attempts, all of that user’s print jobs are
deleted. When a user has not printed their jobs within a designated time period, the print jobs are deleted. To activate
Confidential Print Setup:

1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format:

http://ip_address/.

2 Click Configuration.

3 Under Other Settings, click Security.

4 Click Confidential Print Setup.

5 Set the value for the maximum number of invalid PINs allowed. Set Job Expiration to the maximum amount of time

before a submitted confidential print job is deleted.

6 Click Submit.

Configuring the MFP

96

Administrative support

Encrypting the hard disk

Warning: All resources on the hard disk will be deleted. Resources residing in flash memory or in RAM remain

unaffected.

Note: This setting is only available on MFP models with an integrated internal hard disk drive.

1 Turn the MFP off. Wait 10 seconds.

2 Press and hold the 2 and 6 buttons on the numeric keypad while turning the MFP on.

3 Release the buttons when the touch screen blinks and is blank momentarily. Wait.

The Config Menu appears.

4 Touch the down arrow to scroll to Disk Encryption.

5 Touch the right arrow to enter the Disk Encryption menu.

6 Touch the right arrow next to Enable to encrypt the hard disk.

Contents will be lost. Continue? appears.

7 Touch Yes to continue the process.

The Encrypting Disk progress bar appears.

Warning: Do not power off the MFP until the process completes.

8 When hard disk encryption is finished, touch Back to return to the Config Menu.

9 Touch Exit Config Menu to exit.

To disable disk encryption:

1 Turn the MFP off. Wait 10 seconds.

2 Press and hold the 2 and 6 buttons on the numeric keypad while turning the MFP on.

3 Release the buttons when the touch screen blinks and is blank momentarily. Wait.

The Config Menu appears.

4 Touch the down arrow to scroll to Disk Encryption.

5 Touch the right arrow to enter the Disk Encryption menu.

6 Touch the right arrow next to Disable to decrypt the hard disk.

Contents will be lost. Continue? appears.

7 Touch Yes to continue the process.

The Formatting Disk progress screen appears.

Warning: Do not power off the MFP until the process completes.

8 When hard disk decryption is finished, touch Back to return to the Config Menu.

9 Touch Exit Config Menu to exit.

Encrypting the hard disk

97

Administrative support

Hard disk wiping

Warning: All resources on the hard disk will be irretrievably deleted. (Resources residing in flash memory or in

RAM remain unaffected.)

Note: This setting is only available on MFP models with an integrated internal hard disk drive.

1 Turn the MFP off. Wait 10 seconds.

2 Press and hold the 2 and 6 buttons on the numeric keypad while turning the MFP on.

3 Release the buttons when the touch screen blinks and is blank momentarily. Wait.

The Config Menu appears.

4 Touch the down arrow to scroll to Wipe Disk.

5 Touch the right arrow to enter the Wipe Disk menu.

6 Touch the right arrow next to Wipe Disk now to wipe the hard disk.

Contents will be lost. Continue? appears.

7 Touch Yes to continue the process.

The Wiping Disk progress screen appears.

Warning: Do not power off the MFP until the process completes.

8 When hard disk wiping is finished, touch Back to return to the Config Menu.

9 Touch Exit Config Menu to exit.

Using the Restricted Server List function

The Restricted Server List lets a system support person restrict which hosts are allowed to communicate with the MFP over
the network, which prevents other hosts from managing and printing to the MFP.

Note: The Restricted Server List only restricts TCP traffic; it does not affect UDP traffic. The Restricted

Server List supports up to ten host addresses or ten network addresses.

To configure the Restricted Server List from the EWS of the MFP:

1 Open a Web browser.

2 In the address line, enter the IP address of the MFP requiring configuration using the format: http://ip_address/.

3 Click Configuration.

4 Under Other Settings, click Network/Ports.

5 Click TCP/IP.

6 Enter the list of addresses in the Restricted Server List field for network communications permission separated

by commas in the following format: 111.222.333.444. To indicate an entire subnet, provide the subnet mask bits in
the format: 111.222.333.0/24.

7 Click Submit.

Hard disk wiping

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13

Troubleshooting

Understanding MFP messages

The MFP displays three types of messages: status messages, attendance messages, and service messages. Status
messages provide information about the current state of the MFP. They require no action on your part. Attendance
messages alert you to MFP problems that require your intervention. Service messages also alert you to problems that
require intervention. However, the MFP will stop printing and the errors are non-recoverable. It may be possible to power
the MFP off and back on to temporarily recover from the service message error condition. For more information about MFP
messages, see the Menus and Messages Guide on the MFP Software and Documentation CD.

Online technical support

Technical support is available on our Lexmark Web site at www.lexmark.com.

Checking an unresponsive MFP

If the MFP is not responding, first make sure:

• The printer power cord is plugged into the scanner and the scanner is plugged into a properly grounded electrical
outlet.

• The electrical outlet is not turned off by any switch or breaker.

• The MFP is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

• Other electrical equipment plugged into the outlet is working.

• The printer is turned on.

• The scanner cable is securely attached to the MFP and printer.

• Remove the printer operator panel cover, and verify a menu screen is displayed, then replace the cover.

Once you have checked each of these possibilities, turn the printer off, wait at least 10 seconds, and then turn the printer
back on. This often fixes the problem.

Locating the port name and IP address

The port name appears in the upper right corner of the MFP home screen and the IP address appears in the upper left
corner of the MFP home screen when the MFP is connected to a network.

The address also appears on the network setup page.

To print a network setup page

a Touch the key icon on the MFP control panel.

b Touch Reports.

c Touch Network Setup Page or Network <x> Setup Page.

For more information, see “Assigning a printer IP address” in the MFP Setup guide.

Troubleshooting

99

Troubleshooting

Solving copy quality problems

The following solutions will help solve copy problems. For additional information, see Copy tips.

Symptom Solution

Unwanted background is visible. Adjust the Background Removal setting under Copy

Unwanted patterns (Moire)
appear when a document is
copied using Photograph mode.

Vertical or horizontal lines are
noticed on copied pages.

Black text is too light or
disappearing.

The copy looks washed out or
overexposed.

Imaging. Touch the right arrow to remove more background.

Change the content mode to Printed Image under Copy

Clean the ADF scanner glass and backing material. See Cleaning the scanner glass
and backing material on page 80.

• Adjust the Darkness setting under the Copy menu. Touch the right arrow to
increase the darkness setting.

• Change the content mode to Text under Copy

• Adjust the Background Removal setting under Copy
Imaging. Touch the left arrow to remove less background.

• Adjust the Contrast setting under Copy
the right arrow to add more contrast.

• Adjust the Shadow Detail setting under Copy
Touch the left arrow to decrease shadow detail.

• Adjust the Background Removal setting under Copy
Imaging. Touch the left arrow to remove less background.

• Adjust the Shadow Detail setting under Copy
Touch the left arrow to remove more shadow detail.

Æ Options Æ Advanced Imaging. Touch

Æ Options Æ Advanced

Æ Options Æ Content.

Æ Options Æ Content.

Æ Options Æ Advanced

Æ Options Æ Advanced Imaging.

Æ Options Æ Advanced

Æ Options Æ Advanced Imaging.

Solving scan quality problems

The following solutions will help solve scan problems. For additional information, see Scanning tips.

Symptom Solution

The file size is too big when I
scan a document to the network.

Text characters do not look sharp
when I scan a document to the
network.

Black text is too light or
disappearing.

Unwanted background is visible. Adjust the Background Removal setting under Advanced Imaging. Touch the right

• Touch Options, then under Resolution, decrease the output resolution.

• Touch Options, then under Content, change the Color option to black and white.

• Touch Options, then under Content, change the setting to Text.

• Touch Options, then under Resolution, increase the output resolution.

• Touch Options, then under Content, change the setting to Text.

• Adjust the Darkness setting. Touch the right arrow to increase the darkness setting.

• Change the content mode to Text.

• Adjust the Background Removal setting under Advanced Imaging. Touch the left
arrow to remove less background.

• Adjust the Contrast setting under Advanced Imaging. Touch the right arrow to add
more contrast.

• Adjust the Shadow Detail setting under Advanced Imaging. Touch the left arrow to
decrease shadow detail.

arrow to remove more background.

Solving copy quality problems

100