Lexmark C770, C772 User Manual
C770, C772
User’s Guide
March 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550
Edition: March 2006
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these
changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services
Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in
any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this
product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of
purchase.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all
countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product,
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except
those expressly designated by the manufacturer, are the user’s responsibility.
© 2006 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation
developed exclusively at private expense.
Trademarks
Lexmark MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
OptraImage is a trademark of Lexmark International, Inc.
®
PCL
is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer
commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This
means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
Details relating to compatibility are included in the Technical Reference.
Other trademarks are the property of their respective owners.
Safety information
• Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the
power cord or telephone, during a lightning storm.
• Refer service or repairs, other than those described in the operating instructions, to a professional service person.
• This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components.
The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
• Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must
understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of
harmful emissions.
CAUTION: To reduce the risk of injury from a hot component, allow the surface to cool before
touching.
2
Contents
Chapter 1: Installing and removing options ..................................................................... 5
Installing a 2000-sheet drawer ......................................................................................................................... 6
Installing a 500-sheet drawer ...........................................................................................................................7
Installing a duplex unit .....................................................................................................................................8
Installing the printer .........................................................................................................................................9
Installing an output expander ...........................................................................................................................9
Installing a 5-bin mailbox ...............................................................................................................................11
Installing a StapleSmart finisher .................................................................................................................... 12
Installing memory and option cards ............................................................................................................... 13
Removing memory and option cards .............................................................................................................18
Chapter 2: Printing ............................................................................................................ 24
Understanding the printer operator panel ...................................................................................................... 24
Sending a job to print ..................................................................................................................................... 26
Printing from a USB flash memory device ..................................................................................................... 27
Canceling a print job ...................................................................................................................................... 28
Printing a menu settings page .......................................................................................................................29
Printing a network setup page ....................................................................................................................... 29
Printing a font sample list ............................................................................................................................... 30
Printing a directory list ...................................................................................................................................30
Loading the trays ........................................................................................................................................... 30
Loading the multipurpose feeder ................................................................................................................... 35
Printing on specialty media (transparencies, labels, other) ........................................................................... 37
Linking trays ................................................................................................................................................... 38
Linking output bins ......................................................................................................................................... 39
Holding a job in the printer .............................................................................................................................39
Printing confidential jobs ................................................................................................................................40
Tips for successful printing ............................................................................................................................44
Chapter 3: Media specifications ...................................................................................... 46
Media guidelines ............................................................................................................................................46
Storing paper .................................................................................................................................................48
Storing media ................................................................................................................................................. 52
Identifying media sources and specifications .................................................................................................52
Chapter 4: Maintaining the printer .................................................................................. 58
Determining the status of supplies .................................................................................................................58
Conserving supplies ......................................................................................................................................59
Ordering supplies ...........................................................................................................................................59
Contents
3
Contents
Print cartridges ............................................................................................................................................... 59
Toner waste container ................................................................................................................................... 60
Fuser and ITU ................................................................................................................................................60
Recycling Lexmark products ..........................................................................................................................61
Chapter 5: Clearing paper jams ....................................................................................... 62
Identifying jams .............................................................................................................................................. 62
Access doors and trays .................................................................................................................................63
Understanding jam messages ....................................................................................................................... 64
Clearing the entire paper path .......................................................................................................................65
Clearing mailbox, finisher, or output expander jams (Area M) ....................................................................... 69
Clearing fuser jams ........................................................................................................................................ 69
Clearing image transfer unit jams ..................................................................................................................71
If you still need help ....................................................................................................................................... 77
Chapter 6: Administrative support .................................................................................. 78
Adjusting operator panel brightness and contrast .........................................................................................78
Disabling operator panel menus .................................................................................................................... 78
Enabling operator panel menus .....................................................................................................................79
Restoring factory default settings .................................................................................................................. 79
Adjusting Power Saver ..................................................................................................................................80
Encrypting the disk ........................................................................................................................................ 80
Setting security using the Embedded Web Server (EWS) .............................................................................81
Black only mode ............................................................................................................................................ 84
Aligning the image transfer unit .....................................................................................................................85
Using the Coverage Estimator ....................................................................................................................... 86
Size sensing .................................................................................................................................................. 86
Configuring printer alerts ............................................................................................................................... 87
Chapter 7: Troubleshooting ............................................................................................. 88
Online customer support ................................................................................................................................ 88
Calling for service ..........................................................................................................................................88
Checking an unresponsive printer ................................................................................................................. 88
Printing multi-language PDFs ........................................................................................................................88
Solving printing problems ..............................................................................................................................89
Solving mailbox problems ..............................................................................................................................90
Solving option problems ................................................................................................................................91
Solving paper feed problems ......................................................................................................................... 93
Solving print quality problems ........................................................................................................................93
Solving color quality problems ....................................................................................................................... 98
Chapter 8: Notices .......................................................................................................... 102
4
1
Installing and removing options
You can customize your printer memory capacity and connectivity by adding optional cards and input devices. You can also
use these instructions to help you locate an option for removal. Install the printer and any options you have purchased in the
following order:
CAUTION: If you are installing options after setting up the printer, turn the printer off and unplug the power cord
before continuing.
• High capacity feeder (2000-sheet drawer)
• Optional drawers
• Duplex unit
• Printer
• Output options
The instructions in this section cover the following options:
Input options
• High capacity feeder (2000-sheet drawer)
• Optional drawers
• Duplex unit
Output options
• Output expander
• 5-bin mailbox
• StapleSmart finisher
Internal options
• Memory cards
– Printer memory
– Flash memory
– Fonts
• Firmware cards
– Bar Code
– IPDS and SCS/TNe
– PrintCryption™
Note: Use a Phillips screwdriver to remove the system board access cover.
• Other internal options
– Printer hard disk
– RS-232 serial interface card
– Parallel 1284-B interface card
Installing and removing options
5
Installing and removing options
– MarkNet™ N8000 Series internal print servers (also called internal network adapters or INAs)
Note: Some options may not be available on some models.
Installing a 2000-sheet drawer
Your printer supports one optional 2000-sheet drawer.
Warning: If you have an optional duplex unit and a 2000-sheet drawer, you must install a 500-sheet drawer
between the duplex unit and the 2000-sheet drawer.
1 Unpack the 2000-sheet drawer and remove any packing material.
2 Place the drawer in the location you have chosen for your printer.
3 If you are installing a 500-sheet drawer on top of the 2000-sheet drawer, attach the stabilizing bars.
a Place the two stabilizing bars on the ground, narrow side up.
b Lower the 2000-sheet drawer onto the bars, making sure you align the holes in the drawer with the holes in
the bars.
c Screw the bars into place using four screws (two screws for each bar).
4 Adjust the four leveling feet on the bottom of the drawer, if necessary.
Note: You will install the power cord for the 2000-sheet drawer later.
5 Continue with Installing a 500-sheet drawer.
Leveling feet
Installing a 2000-sheet drawer
6
Installing and removing options
Installing a 500-sheet drawer
Your printer supports up to three additional 500-sheet drawers. However, if you install a 2000-sheet drawer, you can only
add one additional 500-sheet drawer.
Warning: If you have an optional duplex unit and a 2000-sheet drawer, you must install a 500-sheet drawer
between the duplex unit and the 2000-sheet drawer.
1 Unpack the 500-sheet drawer and remove any packing material.
2 Place the drawer in the location you have chosen for your printer, or install it on another drawer. To install it on
another drawer:
a Align the holes in the 500-sheet drawer with the positioning posts on the lower drawer.
b Lower the 500-sheet drawer into place. Make sure it is seated securely on the other drawer.
3 If you are installing a 500-sheet drawer on top of a 2000-sheet drawer, secure the drawers with stabilizing screws.
a Insert the screws through the holes next to the positioning posts on the 500-sheet drawer.
b Hand-tighten the screws.
Even when fully inserted, the screws allow some space between the drawers.
4 Install another 500-sheet drawer, or continue with Installing a duplex unit.
Installing a 500-sheet drawer
7
Installing and removing options
Installing a duplex unit
Your printer supports an optional duplex unit that lets you print on both sides of a sheet of paper.
Warning: If you have an optional duplex unit and a 2000-sheet drawer, you must install a 500-sheet drawer
between the duplex unit and the 2000-sheet drawer.
1 Unpack the duplex unit and remove any packing material.
2 Place the duplex unit in the location you have chosen for your printer or install it on a 500-sheet drawer. To install it
on a 500-sheet drawer:
a Align the positioning posts on the drawer with the holes in the duplex unit.
b Lower the duplex unit into place. Make sure it is seated securely on the drawer.
Installing a duplex unit
8
Installing the printer
CAUTION: The printer weighs 48–82 kg (105–181 lb). It requires at least three (3) people to lift it safely. Use the
printer handholds to lift it, do not lift by the front of the printer, and make sure your fingers are not under
the printer when you set it down.
Installing and removing options
1 Unpack the printer.
2 Place the printer on the duplex unit or 500-sheet drawer:
a Align the positioning posts on the duplex or 500-sheet drawer with the holes in the printer.
b Lower the printer into place. Make sure it is seated securely.
Installing an output expander
Your printer supports an optional output expander that lets you stack up to 650 sheets of paper in one bin.
Note: After you unpack the output expander, install it immediately. Otherwise, the edges of the mounting
brackets could damage tabletops or fabrics.
1 Unpack the output expander and remove any packing material.
2 Remove the printer top cover.
Warning: The output expander tray is designed to hold the weight of print material only. Do not use it as a shelf;
excess weight may cause it to disengage from the output expander.
3 Align the mounting brackets on the bottom of the output expander with the slots in the top of the printer.
4 Lower the output expander into place.
Installing the printer
9
Installing and removing options
5 Attach the printer top cover to the output expander.
6 Attach the output expander paper bail to the top cover.
Installing an output expander
10
Installing and removing options
Installing a 5-bin mailbox
Your printer supports a 5-bin mailbox that lets you collate and stack up to 500 sheets of paper.
Note: After you unpack the mailbox, install it immediately. Otherwise, the edges of the mounting brackets
could damage tabletops or fabrics.
1 Unpack the mailbox and remove any packing material.
2 Remove the printer top cover.
Warning: The mailbox is designed to hold the weight of print material only. Do not use it as a shelf; excess
weight may damage it.
3 Align the mounting brackets on the bottom of the mailbox with the slots in the top of the printer.
4 Lower the mailbox into place.
Installing a 5-bin mailbox
11
Installing and removing options
5 Attach the printer top cover to the mailbox.
6 Attach the mailbox paper bail to the top cover.
Installing a StapleSmart finisher
Your printer supports a StapleSmart finisher. See the information sheet included with the finisher for detailed installation
instructions.
Installing a StapleSmart finisher
12
Installing and removing options
Installing memory and option cards
CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off
and unplug the power cord before continuing. If you have any other devices connected to the printer,
turn them off as well and unplug any cables going to the printer.
Removing the system board access cover
1 Locate the access cover on the back of the printer.
2 Remove the four access cover screws (two at top, two at bottom).
3 Remove the access cover.
4 Use the illustration to locate the connector for the card you want to install.
Option card
connector
Memory card
connector
Firmware and
flash memory
card connectors
Hard disk
connector
Installing a memory card
Follow the instructions in this section to install a printer memory card. Memory cards must have 100-pin connectors.
Note: Memory cards designed for other Lexmark printers may not work with your printer.
1 Remove the system board access cover. For more information, see Removing the system board access cover.
Warning: Memory cards are easily damaged by static electricity. Touch something metal on the printer before
you touch a card.
2 Unpack the memory card.
Avoid touching the connection points along the edge of the card. Save the packaging.
Installing memory and option cards
13
Installing and removing options
Latch
Notch
Connection
points
3 Push open the latches on both ends of the memory connector.
4 Align the notches on the bottom of the card with the notches on the connector.
5 Push the memory card firmly into the connector until the latches on either end of the connector snap into place.
It may require some force to fully seat the card.
6 Make sure each latch fits over the notch on the end of the card
Installing a firmware card
Follow the instructions in this section to install an optional firmware or flash memory card.
Note: Firmware and flash memory cards offered for other Lexmark printers cannot be used with your printer.
Only one of each type of card is supported.
Warning: Firmware and flash memory cards are easily damaged by static electricity. Touch something metal on
the printer before you touch a card.
1 Remove the system board access cover. For more information, see Removing the system board access cover.
2 Unpack the card.
Avoid touching the metal pins on the bottom of the card. Save the packaging.
3 Holding the card by its sides, align the pins on the card with the holes on the system board.
4 Push the card firmly into place.
The entire length of the connector on the card must touch the system board.
Be careful not to damage the card connectors.
Installing memory and option cards
14
Installing and removing options
Pins
Installing a hard disk
Follow the instructions in this section to install an optional hard disk. You need a small flathead screwdriver to attach the
hard disk to the mounting plate.
Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you
touch a disk.
If an option card has been installed, you may need to remove it before installing the hard disk.
1 Remove the system board access cover. For more information, see Removing the system board access cover.
2 Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package.
3 Align the ribbon cable connector with the connector pins on the hard disk.
4 Attach the ribbon cable to the hard disk.
5 Align the screw holes on the mounting plate with the holes in the hard disk.
6 Secure the mounting plate to the hard disk with the screws.
Hard disk
Mounting plate
Ribbon cable
Installing memory and option cards
15
Installing and removing options
7 Press the ribbon cable connector into the connector on the system board.
8 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board.
The hard disk snaps into place.
Installing an option card
Your printer has one expansion card slot that supports a number of option cards. The following table describes their
function.
Card Function
MarkNet internal print server Adds an Ethernet or Token-Ring port so you can connect your printer to a network
Parallel 1284-B Interface Card Adds a parallel port
Serial Interface Card Adds a serial port
Note: The network models ship with an integrated Ethernet print server already installed.
You need a small Phillips screwdriver to install these options.
1 Remove the system board access cover. For more information, see Removing the system board access cover.
2 Remove the screw from the metal plate that covers the connector slot, and then lift the plate off.
Save the screw.
Warning: Option cards are easily damaged by static electricity. Touch something metal on the printer before you
touch an option card.
3 Unpack the option card.
Save the packing materials.
4 Align the connector on the option card with the connector on the system board.
The cable connectors on the side of the option card must fit through the connector slot.
5 Push the option card firmly into the option card connector.
6 Secure the card to the system board with the screw.
Installing memory and option cards
16
Installing and removing options
Connector
Installing memory and option cards
17
Installing and removing options
Removing memory and option cards
To remove memory or option cards, use the following illustration to locate the connector for the card you want to remove.
Option card connector
Memory card connector
Firmware and flash
memory card connectors
Hard disk connector
Accessing the printer system board
1 Turn the printer off.
2 Unplug the printer power cord.
3 Disconnect all cables from the back of the printer.
4 Locate the access cover on the back of the printer.
5 Remove the four access cover screws as shown.
6 Remove the access cover.
Removing memory and option cards
18
Installing and removing options
Removing memory cards
Complete the following steps to remove printer memory or flash memory cards.
Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch something
metal on the printer before you touch a memory card.
1 Remove the system board access cover. For more information, see Accessing the printer system board.
2 Locate the memory card you want to remove.
3 Push the latches on both ends of the connector away from the card.
4 Pull the card straight out of the connector.
5 Place the card in its original packaging, or wrap the card in paper and store it in a box.
6 Reinstall the system board access cover. For more information, see Reinstalling the system board access
cover.
Removing an option card
Complete the following steps to remove an internal print server, Coax/Twinax Adapter, Parallel Interface Card, or Serial
Interface Card.
Warning: Option cards are easily damaged by static electricity. Touch something metal on the printer before you
touch an option card.
1 Remove the system board access cover. For more information, see Accessing the printer system board.
2 Locate the option card.
Removing memory and option cards
19
Installing and removing options
3 Remove the screw that secures the card to the system board connector slot.
4 Gently pull the card out of the connector.
5 If you saved the metal plate that covers the connector slot and you do not plan to insert another card, attach the
plate.
a Slide the clip side of the plate in first, making sure the clip end covers the groove on the system board.
b Use the screw to secure the other end of the metal plate to the system board.
6 Place the card in its original packaging, or wrap the card in paper and store it in a box.
7 Replace the system board access cover. For more information, see Reinstalling the system board access
cover.
Removing memory and option cards
20
Installing and removing options
Removing a hard disk
Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you
touch a disk.
1 Remove the system board access cover. For more information, see Accessing the printer system board.
2 Locate the hard disk.
3 Gently pull the three posts on the hard disk mounting plate out of the holes on the system board.
4 Gently pull the ribbon cable connector out of the connector on the system board.
5 Place the disk in its original packaging, or wrap the disk in paper and store it in a box.
6 Replace the system board access cover. For more information, see Reinstalling the system board access
cover.
Removing memory and option cards
21
Installing and removing options
Removing a firmware card
Warning: Optional firmware cards are easily damaged by static electricity. Touch something metal on the printer
before you touch an optional firmware card.
1 Remove the system board access cover. For more information, see Accessing the printer system board.
2 Grasp the firmware card gently and pull it straight out in one motion. Do not pull one side and then the other.
3 Place the card in its original packaging, or wrap the card in paper and store it in a box.
4 Replace the system board access cover. For more information, see Reinstalling the system board access
cover.
Removing memory and option cards
22
Installing and removing options
Reinstalling the system board access cover
1 Align the slots at the top of the access cover with the screws near the top of the printer.
2 Slide the cover up under the top cover lip as far as it will go, and then tighten the screws at the top of the cover.
3 Insert and tighten the four screws to the bottom of the cover.
4 Reconnect all cables on the back of the printer.
5 Plug in the printer power cord.
6 Turn the printer on.
Removing memory and option cards
23
2
Printing
Understanding the printer operator panel
The printer operator panel has a four-line, back lit, gray scale display that can show both graphics and text. The Back,
Menu, and Stop buttons are located to the left of the display, the navigation buttons are located below the display, and the
numeric pad is located to the right of the display.
Back
Menu
Stop
Indicator light
Navigation buttons
Numeric pad
USB Direct
interface
Select button
Printing
24
Printing
Operator panel buttons
Button Function
Back Press the Back button to return to the last screen viewed.
Note: Changes made on a screen will not be applied if you press the Back button.
Menu Press the Menu button to open the menu index.
Note: The printer must be in the Ready state to access the menu index. A message
indicating the menus are unavailable will appear if the printer is not ready.
Stop Press the Stop button to stop the mechanical operation of the printer. After pressing Stop,
Indicator light A two-toned green and red LED is used on the operator panel. The lights indicate whether
Navigation buttons The Up and Down buttons are used to move up and down lists.
the message Stopping is displayed. When the printer has stopped, the status line in the
operator panel will show Stopped, and a list of options will appear.
the printer power is on, the printer is busy, idle, processing a job, or requires operator
intervention.
Status Indicates
Off Power is off
Solid green Printer is on, but idle
Flashing green Printer is warming up, processing data, or printing a job
Solid red Operator intervention is required
When navigating through a list using the Up or Down button, the cursor
moves one line at a time. Pressing the Down button changes the screen to
the next whole page.
The Left and Right buttons are used to move within a screen, such as
moving from one menu index item to another. They are also used to scroll
through text that will not fit on the screen.
The Select button is used to initiate action on a selection. Press Select to
select an item, to submit a configuration item, or to start or cancel a job.
USB Direct interface The host USB Direct interface on the operator panel is used to plug in a USB flash memory
device and print PDF and supported graphic files (.gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx,
and .dcx files).
Note: A USB port is located on the back of the printer to connect a host computer.
Understanding the printer operator panel
25
Button Function
Printing
Numeric pad The numeric pad consists of numbers, a pound (#) sign, and a backspace button. The 5
button has a raised bump for non-visual orientation.
2
1
4
7
3
5
6
8
9
#
0
The numbers are used to enter numeric values for items like quantities or PINs. The
backspace is used to delete the number to the left of the cursor. Pressing the backspace
multiple times will delete additional entries.
Note: The pound (#) sign is not used.
The display panel shows messages and graphics describing the current state of the printer
Display panel
Status / Supplies
Ready
Tray 1 lo w
View Supplies
and indicating possible printer problems you must resolve.
The top line of the display is the header line. If applicable, it will contain the graphic
indicating the Back button can be used. It will also display the current status and the
Supplies (Warnings) status. If multiple warnings are present, each warning will be
separated by a comma.
The other three lines of the display are the body of the screen. This is where you view
printer status, supplies messages, Show me screens, and make selections.
Tell Me More screen
Some held jobs
were not restored.
Show me screen
Remove tray;
remove print
media
Sending a job to print
To print a job from a typical Windows application:
1 Open the file you want to print.
2 From the File menu, select Print.
3 Verify that the correct printer is selected in the dialog box.
4 Modify the printer settings as appropriate (such as the pages you want to print or the number of copies).
Note: Click Properties or Setup to adjust printer settings not available from the first screen, and click OK.
5 Click OK or Print to send the job to the selected printer.
Sending a job to print
26
Printing
Printing from a USB flash memory device
A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF
documents and supported graphic files. Printing a document from a USB flash memory device is similar to printing a held
job.
Note: Supported graphic types are .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at
www.lexmark.com.
Note the following when using a USB flash memory device with the printer USB Direct Interface:
• USB devices must be compatible with the USB 2.0 standard.
• Hi-Speed USB devices must support the Full-Speed standard as well. Devices only supporting USB low speed
capabilities are not supported.
• USB devices must support the FAT file system. Devices formatted with NTFS or any other file system are not
supported.
• You cannot print encrypted files or files without printing permissions.
To print from a USB flash memory device:
1 Make sure the printer is on and Ready or Busy appears.
2 Insert a USB flash memory device into the USB Direct interface.
Note:
• If you insert the memory device when the printer requires attention such as when a paper jam
has occurred, the printer ignores the memory device.
• If you insert the memory device when the printer is busy printing other jobs, the message
Printer Busy appears. Select Continue, and your job prints after the other jobs finish.
Printing from a USB flash memory device
27
Printing
3 Press until appears next to the document you want to print, and then press .
A screen asking the number of copies to be printed will appear.
USB drive
My_document_01
My_document_02
4 To print only one copy, press , or manually input the number of copies with the number pad, then press .
Note: Do not remove the USB flash memory device from the USB Direct interface until the document has
finished printing.
The document prints.
If you leave the drive in the printer after leaving the initial USB menu screen, you can still print files on the drive as held jobs.
For more information, see Printing confidential jobs.
Copies
1
Canceling a print job
Canceling a job from the printer operator panel
Note: For more information about the operator panel, see Understanding the printer operator panel.
If the job you want to cancel is printing, and Busy appears on the display, press until Cancel a job appears, and
then press . The message Cancel Pending appears until the job is canceled.
Canceling a job from a computer running Windows
Canceling a job from the taskbar
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1 Double-click the printer icon.
A list of print jobs appears in the printer window.
2 Select the job you want to cancel.
3 Press the Delete key on the keyboard.
Canceling a job from the desktop
1 Minimize all programs to reveal the desktop.
2 Double-click the My Computer icon.
3 Double-click the Printers icon.
A list of available printers appears.
Canceling a print job
28
Printing
4 Double-click the printer you selected when you sent the job.
A list of print jobs appears in the printer window.
5 Select the job you want to cancel.
6 Press the Delete key on the keyboard.
Canceling a job from a Macintosh computer
Canceling a job from a Macintosh computer running Mac OS 9.x
When you send a job to print, the printer icon for your selected printer appears on the desktop.
1 Double-click the printer icon on your desktop.
A list of print jobs appears in the printer window.
2 Select the print job you want to cancel.
3 Click the trash can icon.
Canceling a job from a Macintosh computer running Mac OS X
1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup.
Note: Canceling a print job can also be done by clicking the printer setup utility in the dock.
2 Double-click the printer you are printing to.
3 In the printer window, select the print job you want to cancel.
4 Press Delete.
Printing a menu settings page
You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly.
1 Make sure the printer is on and Ready.
2 Press on the operator panel.
3 Press until Reports appears, and then press .
4 Press until Menu Settings Page appears, and then press .
Printing Menus Settings appears on the display.
The printer returns to the Ready state after the menu settings page prints.
Printing a network setup page
If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page
also provides important information that helps in configuring for network printing.
1 Make sure the printer is on and the Ready message appears.
2 Press on the operator panel.
3 Press until Reports appears, and then press .
Printing a menu settings page
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Printing
4 Press until Network Setup Page appears, and then press .
Note: If an optional MarkNet N8000 series internal print server is installed, Print Net1 Setup appears on
the display.
5 Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected”, the LAN drop may not be active, or the network cable may be malfunctioning. Consult a
system support person for a solution, and print another network setup page to verify that the printer is connected to the
network.
Printing a font sample list
To print samples of the fonts currently available for your printer:
1 Make sure the printer is on and the Ready message appears.
2 Press on the operator panel.
3 Press until Reports appears, and then press .
4 Press until Print Fonts appears, and then press .
5 Press until appears next to PCL Fonts, PostScript Fonts, or PPDS Fonts, and then press .
Note: PPDS Fonts only appears if PPDS is activated on the printer.
Printing a directory list
A directory listing shows the resources stored in flash memory or on the hard disk. To print a listing:
1 Make sure the printer is on and the Ready message appears.
2 Press on the operator panel.
3 Press until Reports appears.
4 Press .
5 Press until Print Directory appears.
6 Press .
The message Printing Directory List appears on the display.
The printer returns to the Ready state after the directory list prints.
Note: Print Directory is only available if you have a flash memory or hard disk installed.
Loading the trays
Helpful hints:
• Never mix media types within a tray.
Printing a font sample list
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