Lexmark 496, 696, 896 User Manual
XM7100 Series
User's Guide
April 2014 www.lexmark.com
Machine type(s):
7463
Model(s):
496, 696, 896
Contents 2
Contents
Safety information.......................................................................................8
Learning about the printer.........................................................................10
Finding information about the printer....................................................................................................10
Selecting a location for the printer..........................................................................................................11
Printer configurations.............................................................................................................................13
Understanding the basic functions of the scanner..................................................................................14
Using the ADF and scanner glass.............................................................................................................15
Understanding the printer control panel....................................................16
Using the printer control panel...............................................................................................................16
Understanding the colors of the Sleep button and indicator lights........................................................16
Understanding the home screen.............................................................................................................17
Using the touch-screen buttons..............................................................................................................19
Setting up and using the home screen applications....................................21
Finding the IP address of the printer.......................................................................................................21
Finding the IP address of the computer..................................................................................................21
Accessing the Embedded Web Server.....................................................................................................21
Customizing the home screen.................................................................................................................22
Understanding the different applications...............................................................................................22
Activating the home screen applications................................................................................................23
Finding information about the home screen applications................................................................................ 23
Setting up Forms and Favorites ........................................................................................................................ 23
Setting up Card Copy ........................................................................................................................................24
Using MyShortcut .............................................................................................................................................24
Setting up Multi Send .......................................................................................................................................25
Setting up Scan to Network ..............................................................................................................................25
Setting up Remote Operator Panel.........................................................................................................26
Exporting and importing a configuration................................................................................................27
Additional printer setup.............................................................................28
Installing internal options........................................................................................................................28
Installing hardware options.....................................................................................................................47
Attaching cables......................................................................................................................................50
Setting up the printer software...............................................................................................................52
Contents 3
Networking..............................................................................................................................................53
Verifying printer setup............................................................................................................................57
Loading paper and specialty media............................................................59
Setting the paper size and type...............................................................................................................59
Configuring Universal paper settings......................................................................................................59
Loading the 550‑sheet tray.....................................................................................................................59
Loading the 2100‑sheet tray...................................................................................................................69
Loading the multipurpose feeder............................................................................................................76
Linking and unlinking trays......................................................................................................................82
Linking and unlinking trays ...............................................................................................................................82
Creating a custom name for a paper type ........................................................................................................ 82
Assigning a custom paper type .........................................................................................................................83
Paper and specialty media guide................................................................84
Using specialty media..............................................................................................................................84
Tips on using card stock .................................................................................................................................... 84
Tips on using envelopes ....................................................................................................................................84
Tips on using labels ...........................................................................................................................................85
Tips on using letterhead ...................................................................................................................................85
Tips on using transparencies ............................................................................................................................86
Paper guidelines......................................................................................................................................86
Paper characteristics.........................................................................................................................................86
Selecting paper .................................................................................................................................................87
Selecting preprinted forms and letterhead ......................................................................................................87
Using recycled paper and other office papers .................................................................................................. 87
Storing paper ....................................................................................................................................................89
Supported paper sizes, types, and weights.............................................................................................89
Paper sizes supported by the printer................................................................................................................89
Paper types and weights supported by the printer ..........................................................................................91
Paper sizes, types, and weights supported by the output options................................................................... 91
Printing......................................................................................................94
Printing forms and a document...............................................................................................................94
Printing from a flash drive or mobile device...........................................................................................95
Printing confidential and other held jobs................................................................................................97
Printing information pages......................................................................................................................99
Canceling a print job................................................................................................................................99
Contents 4
Copying....................................................................................................101
Making copies.......................................................................................................................................101
Copying photos......................................................................................................................................102
Copying on specialty media...................................................................................................................102
Creating a copy shortcut using the printer control panel.....................................................................103
Customizing copy settings.....................................................................................................................104
Placing information on copies...............................................................................................................109
Canceling a copy job..............................................................................................................................110
Understanding the copy options...........................................................................................................110
E-mailing..................................................................................................113
Setting up the printer to e-mail.............................................................................................................113
Creating an e-mail shortcut...................................................................................................................114
E-mailing a document............................................................................................................................115
Customizing e-mail settings...................................................................................................................116
Canceling an e-mail...............................................................................................................................117
Understanding the e-mail options........................................................................................................117
Faxing......................................................................................................120
Setting up the printer to fax..................................................................................................................120
Sending a fax.........................................................................................................................................136
Creating shortcuts.................................................................................................................................139
Customizing fax settings........................................................................................................................139
Canceling an outgoing fax.....................................................................................................................141
Holding and forwarding faxes...............................................................................................................141
Understanding the fax options..............................................................................................................142
Scanning...................................................................................................145
Using Scan to Network..........................................................................................................................145
Scanning to an FTP address...................................................................................................................145
Scanning to a computer or flash drive..................................................................................................147
Understanding the scan options...........................................................................................................149
Understanding the printer menus............................................................152
Menus list..............................................................................................................................................152
Paper menu...........................................................................................................................................153
Reports menu........................................................................................................................................166
Contents 5
Network/Ports menu.............................................................................................................................167
Security menu.......................................................................................................................................180
Settings menu........................................................................................................................................185
Saving money and the environment.........................................................237
Saving paper and toner.........................................................................................................................237
Using recycled paper ...................................................................................................................................... 237
Conserving supplies ........................................................................................................................................ 237
Saving energy........................................................................................................................................238
Using Eco‑Mode..............................................................................................................................................238
Reducing printer noise....................................................................................................................................238
Adjusting Sleep mode .....................................................................................................................................239
Using Hibernate mode .................................................................................................................................... 239
Adjusting the brightness of the printer display ..............................................................................................239
Recycling................................................................................................................................................240
Recycling Lexmark products ........................................................................................................................... 240
Recycling Lexmark packaging..........................................................................................................................240
Returning Lexmark cartridges for reuse or recycling ......................................................................................241
Securing the printer..................................................................................242
Statement of Volatility..........................................................................................................................242
Erasing volatile memory........................................................................................................................242
Erasing non‑volatile memory................................................................................................................243
Erasing printer hard disk memory.........................................................................................................243
Configuring printer hard disk encryption..............................................................................................244
Finding printer security information.....................................................................................................245
Maintaining the printer............................................................................246
Cleaning printer parts............................................................................................................................246
Cleaning the printer ........................................................................................................................................ 246
Cleaning the scanner glass..............................................................................................................................247
Emptying the hole punch box ......................................................................................................................... 249
Checking the status of parts and supplies.............................................................................................250
Checking the status of parts and supplies on the printer control panel......................................................... 250
Checking the status of parts and supplies from the Embedded Web Server ................................................. 250
Ordering supplies..................................................................................................................................251
Using genuine Lexmark parts and supplies.....................................................................................................251
Estimated number of remaining pages...........................................................................................................251
Ordering a toner cartridge.............................................................................................................................. 251
Ordering a maintenance kit ............................................................................................................................251
Ordering an imaging unit ................................................................................................................................252
Contents 6
Ordering staple cartridges ..............................................................................................................................253
Storing supplies.....................................................................................................................................253
Replacing supplies.................................................................................................................................254
Replacing the toner cartridge .........................................................................................................................254
Replacing the imaging unit .............................................................................................................................257
Replacing a staple cartridge............................................................................................................................261
Moving the printer................................................................................................................................262
Before moving the printer ..............................................................................................................................262
Moving the printer to another location..........................................................................................................263
Shipping the printer ........................................................................................................................................ 263
Managing the printer...............................................................................264
Finding advanced networking and administrator information.............................................................264
Checking the virtual display...................................................................................................................264
Setting up e‑mail alerts.........................................................................................................................264
Viewing reports.....................................................................................................................................264
Configuring supply notifications from the Embedded Web Server.......................................................265
Restoring factory default settings.........................................................................................................266
Clearing jams............................................................................................267
Avoiding jams........................................................................................................................................267
Understanding jam messages and locations.........................................................................................270
[x]‑page jam, lift front cover to remove cartridge. [200–201]..............................................................272
[x]‑page jam, open upper rear door. [202]...........................................................................................276
[x]‑page jam, open upper and lower rear door. [231–234]..................................................................278
[x]‑page jam, remove standard bin jam. [203]......................................................................................282
[x]‑page jam, remove tray 1 to clear duplex. [235–239].......................................................................283
[x]‑page jam, open tray [x]. [24x]..........................................................................................................284
[x]‑page jam, clear manual feeder. [250]..............................................................................................285
[x]‑page jam, open mailbox rear door. Leave paper in bin. [4yy.xx].....................................................286
[x]‑page jam, open automatic feeder top cover. [28y.xx].....................................................................289
[x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451].................................290
[x]‑page jam, remove paper, open stapler door. Leave paper in bin. [455–457]..................................291
Troubleshooting.......................................................................................295
Understanding the printer messages....................................................................................................295
Solving printer problems.......................................................................................................................314
Solving print problems..........................................................................................................................321
Contents 7
Solving copy problems..........................................................................................................................347
Solving fax problems.............................................................................................................................350
Solving scanner problems.....................................................................................................................356
Solving home screen application problems...........................................................................................361
Embedded Web Server does not open.................................................................................................361
Contacting customer support................................................................................................................362
Notices.....................................................................................................363
Product information..............................................................................................................................363
Edition notice........................................................................................................................................363
Power consumption..............................................................................................................................368
Index........................................................................................................381
Safety information 8
Safety information
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of
accessories can be easily overloaded by a laser printer and may result in poor printer performance, property
damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer before moving it.
• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the
right side of the tray toward the front of the tray until it clicks into place.
• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
Safety information 9
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a
multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more
information, see
www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
SAVE THESE INSTRUCTIONS.
Learning about the printer 10
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the prin ter software Windows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Guide—The guides are
available on the Documentation CD.
For more information, visit
http://support.lexmark.com.
Networking Guide—Open the Software CD, and then look
for Printer and Software Documentation under the Pubs
folder. From the list of publications, click the Networking
Guide link.
or application, and then click Help.
?
Click
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer 11
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 1 to 35°C (34 to 95°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 12
5
4
1
1 Right side 150 mm (6 in.)
2 Front 394 mm (15.5 in.)
3 Left side 150 mm (6 in.)
4 Rear 150 mm (6 in.)
5 Top 150 mm (6 in.)
3
2
Learning about the printer 13
Printer configurations
Basic model
1
2
10
9
3
4
5
6
7
8
1 Automatic document feeder (ADF)
2 ADF tray
3 ADF bin
4 4‑bin mailbox
5 Standard bin
6 Multipurpose feeder
7 Standard 550-sheet tray
8 2100-sheet tray
9 Caster base
10 Printer control panel
Learning about the printer 14
Configured model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a
multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more
information, see
www.lexmark.com/multifunctionprinters.
5
4
Hardware option Alternative hardware option
1 Staple finisher
2 550‑sheet trays 2100‑sheet tray
3 Caster base None
• 4‑bin mailbox
• Offset stacker
• Staple, hole punch finisher
1
2
3
4 2100‑sheet tray 550‑sheet trays
5 4‑bin mailbox
When using optional trays:
• Staple finisher
• Staple, hole punch finisher
• Offset stacker
• Always use a caster base when the printer is configured with a 2100‑sheet tray.
• The 2100‑sheet tray must always be at the bottom of a configuration.
• You cannot use an optional 550‑sheet tray if the 2100‑sheet tray is installed.
• A maximum of three optional trays may be configured with the printer.
• The printer supports only one finisher at a time.
Understanding the basic functions of the scanner
• Make quick copies or set the printer to perform specific copy jobs.
• Send a fax using the printer control panel.
Learning about the printer 15
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination.
• Scan documents and send them to another printer (PDF through an FTP).
Using the ADF and scanner glass
Automatic document feeder (ADF) Scanner glass
ABC
Use the ADF for mu ltiple‑page documents including twosided (duplex) pages.
You can use the ADF or the scanner glass to scan documents.
Use the scanner glass for single‑page documents, book pages,
small items (such as postcards or photos), transparencies, photo
paper, or thin media (such as magazine clippings).
Using the ADF
When using the ADF:
• Load the document into the ADF tray faceup, short edge first.
• Load up to 150 sheets of plain paper into the ADF tray.
• Scan sizes from 76.2 x 127 mm (3 x 5 inches) wide to 216 x 635 mm (8.5 x 25 inches) long
• Scan media weighs from 52 to 120 g/m
2
(14–32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF tray. Place these items on the scanner glass.
Using the scanner glass
When using the scanner glass:
• Place a document facedown on the scanner glass in the corner with the green arrow.
• Scan or copy documents up to 216 x 355.6 mm (8.5 x 14 inches).
• Copy books up to 25.3 mm (1 inch) thick.
Understanding the printer control panel 16
Understanding the printer control panel
Using the printer control panel
1
Use the To
1 Display
• View the printer status and messages.
• Set up and operate the printer.
2 Home button Go to the home screen.
3 Sleep button Enable Sleep mode or Hibernate mode.
Do the following to wake the printer from Sleep mode:
• Touch the screen or press any hard button.
• Open a door or cover.
• Send a print job from the computer.
• Perform a power‑on reset (POR) with the main power switch.
• Attach a device to the USB port on the printer.
2
@ ! .
1
G H I
4
P Q R S
7
*
C
3
D E F
A B C
3
2
J K L
M N O
5
6
W X Y Z
T U V
9
8
#
0
4
5
8
6
7
4 Keypad Enter numbers, letters, or symbols.
5 Start button Start a job, depending on which mode is selected.
6 Clear all / Reset button Reset the default settings of a function, such as copying, faxing, or scanning.
7 Stop or Cancel button Stop all printer activity.
8 Indicator light Check the status of the printer.
Understanding the colors of the Sleep button and indicator lights
The colors of the Sleep button and indicator l ights on the printer control panel signify a certain printer s tatus or condition.
Indicator light Printer status
Off The printer is off or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Solid green The printer is on, but idle.
Understanding the printer control panel 17
Indicator light Printer status
Blinking red The printer requires user intervention.
Sleep button light Printer status
Off The printer is off, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes
completely off for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen
buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to
messages.
Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and
active embedded solutions.
1
2 3 4 5
6
14
7
13
8
12
Touch To
1 Change Language Launch the Change Language pop‑up window that lets you change the primary language of
the printer.
2 Copy Access the Copy menus and make copies.
3 Fax Access the Fax menus and send fax.
4 E-mail Access the E-mail menus and send e‑mails.
5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server.
6 Arrows Scroll up or down.
7 Forms and Favorites Quickly find and print frequently used online forms.
8 Menu icon Access the printer menus.
Note: The menus are available only when the printer is in Ready state.
11
10
9
Understanding the printer control panel 18
Touch To
9 Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
Note: The tree view supports only bookmarks created from this function, and not from any
other application.
10 USB Drive View, select, print, scan, or e‑mail photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
11 Held Jobs Display all current held jobs.
12 Status/Supplies
• Show a warning or error message whenever the printer requires intervention to continue
processing.
• Access the messages screen for more information on the message, and how to clear it.
13 Tips Open a context-sensitive Help dialog.
14 Search Held Jobs Search for one or more of the following items:
• User name for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or print job names
• USB container or print job names for supported file types
Features
Feature Description
Menu trail line
Example:
Menus > Settings > Copy Settings >
Number of Copies
A menu trail line is located at the top of each menu screen. This feature shows the
path taken to arrive at the current menu.
Touch any of the underlined words to return to that menu.
Number of Copies is not underlined because it is the current screen. If you touch an
underlined word on the “Number of Copies” screen before the number of copies is
set and saved, then the selection is not saved, and it does not become the default
setting.
Attendance message alert
Warning
Status message bar
If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
If an error condition occurs, then this icon appears.
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Toner Low or Cartridge Low.
• Show intervention messages so the printer can continue processing.
Understanding the printer control panel 19
Feature Description
Printer IP address
Example:
123.123.123.123
The IP address of your network printer is located at the upper left corner of the
home screen and appears as four sets of numbers separated by periods. You can
use the IP address when accessing the Embedded Web Server so you can view and
remotely configure printer settings even when you are not physically near the
printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary, depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Touch To
1 Arrows View a list of options.
2 Copy It Print a copy.
3 Advanced Options Select a copy option.
4 Home Go to the home screen.
5 Increase Select a higher value.
6 Decrease Select a lower value.
7 Tips Open a context-sensitive Help dialog.
Other touch-screen buttons
Touch To
Accept
Save a setting.
Understanding the printer control panel 20
Touch To
Cancel
Reset
• Cancel an action or a selection.
• Exit a screen and return to the previous screen without saving changes.
Reset values on the screen.
Setting up and using the home screen applications 21
Setting up and using the home screen applications
Notes:
• Your home screen may vary depending on your home screen customization settings, administrative setup, and
active applications.
• There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Finding the IP address of the computer
For Windows users
1 In the Run dialog box, type cmd to open the command prompt.
2 Type ipconfig, and then look for the IP address.
For Macintosh users
1 From System Preferences in the Apple menu, select Network.
2 Select your connection type, and then click Advanced > TCP/IP.
3 Look for the IP address.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 22
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Customizing the home screen
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Do one or more of the following:
• Show or hide the icons of basic printer functions.
a Click Settings > General Settings > Home screen customization.
b Select the check boxes to specify which icons appear on the home screen.
Note: If you clear a check box beside an icon, then the icon does not appear on the home screen.
c Click Submit.
• Customize the icon for an application. For more information, see “Finding information about the home screen
applications” on page 23 or see the documentation that came with the application.
Understanding the different applications
Use To
Card Copy Scan and print both sides of a card on a single page. For more information, see
on page 24.
Fax Scan a document, and then send it to a fax number. For more information, see
120.
Forms and Favorites Quickly find and print frequently used online forms directly from the printer home screen. For more
information, see
Multi Send Scan a document, and then send it to multiple destinations. For more information, see
Multi Send” on page 25.
MyShortcut Create shortcuts directly on the printer home screen. For more information, see
on page 24.
Scan to E‑mail Scan a document, and then send it to an e‑mail address. For more information, see
page 113.
Scan to Computer Scan a document, and then save it to a predefined folder on a host computer. For more information,
“Setting up Scan to Computer” on page 149.
see
Scan to FTP Scan documents directly to a File Transfer Protocol (FTP) server. For more information, see
to an FTP address” on page 146.
Scan to Network Scan a document, and then send it to a network shared folder. For more information, see
up Scan to Network” on page 25.
“Setting up Forms and Favorites” on page 23.
“Setting up Card Copy”
“Faxing” on page
“Setting up
“Using MyShortcut”
“E-mailing” on
“Scanning
“Setting
Setting up and using the home screen applications 23
Activating the home screen applications
Finding information about the home screen applications
Your printer comes with preinstalled home screen applications. Before you can use these applications, you must first
activate and set up these applications using the Embedded Web Server. For more information on accessing the
Embedded Web Server, see
For more information on configuring and using the home screen applications, do the following:
1 Go to http://support.lexmark.com.
2 Click Software Solutions, and then select either of the following:
• Scan to Network—This lets you find information about the Scan to Network application.
• Other Applications—This lets you find information about the other applications.
3 Click the Manuals tab, and then select the document for the home screen application.
Setting up Forms and Favorites
“Accessing the Embedded Web Server” on page 21.
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To
check for updates of this User’s Guide, go to
Use To
Streamline work processes by letting you quickly find and print frequently used online forms directly
from the printer home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
http://support.lexmark.com.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Apps > Apps Management > Forms and Favorites.
3 Click Add, and then customize the settings.
Notes:
• See the mouse-over help beside each field for a description of the setting.
• To make sure the location settings of the bookmark are correct, type the correct IP address of the host
computer where the bookmark is located. For more information on obtaining the IP address of the host
computer, see
“Finding the IP address of the computer” on page 21.
• Make sure the printer has access rights to the folder where the bookmark is located.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Setting up and using the home screen applications 24
Setting up Card Copy
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To
check for updates of this User's Guide, go to
Use To
Quickly and easily copy insurance, identification, and other wallet‑size cards.
You can scan and print both sides of a card on a single page, saving paper and showing the information
on the card in a more convenient manner.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Apps > Apps Management > Card Copy.
3 Change the default scanning options, if necessary.
• Default tray—Select the default tray to be used for printing scan images.
• Default number of copies—Specify the number of copies that should automatically print when the application
is used.
• Default contrast setting—Specify a setting to increase or decrease the level of contrast when a copy of the
scanned card is printed. Select Best for Content if you want the printer to adjust the contrast automatically.
• Default scale setting—Set the size of the scanned card when printed. The default setting is 100% (full size).
• Resolution setting—Adjust the quality of the scanned card.
http://support.lexmark.com.
Notes:
– When scanning a card, make sure the scan resolution is not more than 200 dpi for color, and 400 dpi for
black and white.
– When scanning multiple cards, make sure the scan resolution is not more than 150 dpi for color, and
300 dpi for black and white.
• Print Borders—Select the check box to print the scan image with a border around it.
4 Click Apply.
To use the application, touch Card Copy on the printer home screen, and then follow the instructions.
Using MyShortcut
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To
check for updates of this User's Guide, go to
http://support.lexmark.com.
Setting up and using the home screen applications 25
Use To
Create shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or email jobs.
To use the application, touch MyShortcut, and then follow the instructions on the printer display.
Setting up Multi Send
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To
check for updates of this User's Guide, go to
Use To
Scan a document, and then send the scanned document to multiple destinations.
Note: Make sure there is enough space in the printer hard disk.
http://support.lexmark.com.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Apps > Apps Management > Multi Send.
3 From the Profiles section, click Add, and then customize the settings.
Notes:
• See the mouse‑over help beside each field for a description of the setting.
• If you select FTP or Share Folder as a destination, then make sure the location settings of the destination are
correct. Type the correct IP address of the host computer where the specified destination is located. For
more information on obtaining the IP address of the host computer, see
computer” on page 21.
“Finding the IP address of the
4 Click Apply.
To use the application, touch Multi Send on the printer home screen, and then follow the instructions on the printer
display.
Setting up Scan to Network
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To
check for updates of this User's Guide, go to
http://support.lexmark.com.
Setting up and using the home screen applications 26
Use To
Scan a document and send it to a shared network folder. You can define up to 30 unique folder
destinations.
Notes:
• The printer must have permission to write to the destinations. From the computer where the
destination is specified, use sharing, security, and firewall settings to allow the printer at least a
write access. For help, see the documentation that came with your operating system.
• The Scan to Network icon appears only when one or more destinations are defined.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Do either of the following:
• Click Set up Scan to Network > Click here.
• Click Settings > Apps > Apps Management > Scan to Network.
3 Specify the destinations, and then customize the settings.
Notes:
• See the mouse-over help beside some of the fields for a description of the setting.
• To make sure the location settings of the destination are correct, type the correct IP address of the host
computer where the specified destination is located. For more information on obtaining the IP address of
the host computer, see
“Finding the IP address of the computer” on page 21.
• Make sure the printer has access rights to the folder where the specified destination is located.
4 Click Apply.
To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the
printer display.
Setting up Remote Operator Panel
This application enables you to interact with the printer control panel even when you are not physically near the network
printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other
print-related tasks.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Remote Operator Panel Settings.
3 Select the Enable check box, and then customize the settings.
4 Click Submit.
To use the application, click Remote Operator Panel > Launch VNC Applet.
Setting up and using the home screen applications 27
Exporting and importing a configuration
You can export configuration settings into a text file, and then import the file to apply the settings to other printers.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 To export or import a configuration for one application, do the following:
a Click Settings > Apps > Apps Management.
b From the list of installed applications, click the name of the application you want to configure.
c Click Configure, and then do either of the following:
• To export a configuration to a file, click Export, and then follow the instructions on the computer screen to
save the configuration file.
Notes:
– When saving the configuration file, you can type a unique file name or use the default name.
– If a "JVM Out of Memory” error occurs, then repeat the export process until the configuration file is
saved.
• To import a configuration from a file, click Import, and then browse to the saved configuration file that was
exported from a previously configured printer.
Notes:
– Before importing the configuration file, you can choose to preview it first or load it directly.
– If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
3 To export or import a configuration for multiple applications, do the following:
a Click Settings > Import/Export.
b Do either of the following:
• To export a configuration file, click Export Embedded Solutions Settings File, and then follow the instructions
on the computer screen to save the configuration file.
• To import a configuration file, do the following:
1 Click Import Embedded Solutions Settings File > Choose File, and then browse to the saved configuration
file that was exported from a previously configured printer.
2 Click Submit.
Additional printer setup 28
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
Available internal options
• Memory card
– DDR3 DIMM
– Flash memory
• Fonts
• Firmware cards
– Forms barcode
– PRESCRIBE
– IPDS
– Printcryption
• Lexmark
– Parallel 1284-B interface
– MarkNet
– MarkNet N8130 10/100 fiber interface
– RS-232-C serial interface
TM
Internal Solutions Ports (ISP)
TM
N8350 802.11 b/g/n wireless printer server
Accessing the controller board
Note: This task requires a flat‑head screwdriver.
Additional printer setup 29
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1 Open the controller board access cover.
2 Using a screwdriver, loosen the screws on the controller board shield.
Additional printer setup 30
3 Remove the shield.
2
1
4 Use the following illustration to locate the appropriate connector.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or
connectors.
1
2
3
1 Lexmark Internal Solutions Port or printer hard disk connector
2 Option card connector
3 Memory card connector
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