How it Works
Lexmark
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4900
User Manual
149 pgs1.64 Mb0
User Guide
135 pgs1.81 Mb0
Table of contents
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Lexmark 4900 User Manual

4900 Series User's Guide
2008 www.lexmark.com

Contents

Safety information.............................................................................9
Introduction......................................................................................10
Finding information about the printer........................................................................................................................10
Setting up the printer......................................................................13
Granting access to the software during installation...............................................................................................13
Setting up the printer as a copier only........................................................................................................................13
Understanding the parts of the printer.......................................................................................................................20
Using the control panel buttons and menus............................................................................................................22
Using the printer menus ..............................................................................................................................................................25
Using the printer software...............................................................................................................................................29
Installing printer software ...........................................................................................................................................................29
Using the Macintosh printer software..................................................................................................................................... 32
Installing the printer on a wireless network (selected
models only)......................................................................................34
Wireless network compatibility......................................................................................................................................34
Information you will need to set up the printer on a wireless network..........................................................34
Installing the printer on a wireless network..............................................................................................................34
Installing the printer on other computers..................................................................................................................35
Interpreting the colors of the Wi-Fi indicator light.................................................................................................36
Special wireless installation instructions....................................................................................................................36
Assigning a static IP address............................................................................................................................................37
Changing wireless settings after installation............................................................................................................37
Switching between USB and wireless connections (Windows only)................................................................38
Switching between USB and wireless connections (Macintosh only)..............................................................39
Advanced wireless setup..................................................................................................................................................40
Creating an ad hoc wireless network ......................................................................................................................................40
Adding a printer to an existing ad hoc wireless network ................................................................................................42
Frequently asked questions.............................................................................................................................................43
Contents
3
Where do I find my SSID?.............................................................................................................................................................44
What types of wireless network security are available? ...................................................................................................44
How are home networks configured?..................................................................................................................................... 45
How do I attach the installation cable?................................................................................................................................... 48
How are infrastructure and ad hoc networks different?................................................................................................... 48
Finding the signal strength.........................................................................................................................................................49
Can I use my printer on a USB and a network connection at the same time?..........................................................51
What is a MAC address?................................................................................................................................................................ 51
What is an IP address?................................................................................................................................................................... 52
Loading paper...................................................................................54
Loading paper.......................................................................................................................................................................54
Loading various paper types...........................................................................................................................................54
Using the automatic paper type sensor......................................................................................................................57
Loading original documents on the scanner glass.................................................................................................58
Loading original documents into the Automatic Document Feeder...............................................................59
Printing...............................................................................................61
Printing basic documents.................................................................................................................................................61
Printing a document...................................................................................................................................................................... 61
Printing multiple copies of a document................................................................................................................................. 62
Collating printed copies............................................................................................................................................................... 62
Printing documents from a memory card or flash drive ..................................................................................................64
Printing specialty documents.........................................................................................................................................65
Printing on both sides of the paper (duplexing)......................................................................................................68
Contents
4
Printing on both sides of the paper (duplexing) manually .............................................................................................69
Managing print jobs...........................................................................................................................................................71
Working with photos.......................................................................74
Connecting photo storage devices...............................................................................................................................74
Inserting a memory card.............................................................................................................................................................. 74
Inserting a flash drive.................................................................................................................................................................... 75
Editing photos using the control panel.......................................................................................................................76
Printing photos.....................................................................................................................................................................77
Printing photos from a PictBridge-enabled digital camera ............................................................................................80
Copying...............................................................................................83
Making copies.......................................................................................................................................................................83
Copying photos....................................................................................................................................................................83
Making a duplex copy........................................................................................................................................................84
Copying a two-sided document....................................................................................................................................84
Enlarging or reducing images.........................................................................................................................................85
Adjusting copy quality.......................................................................................................................................................85
Making a copy lighter or darker.....................................................................................................................................85
Collating copies using the printer control panel.....................................................................................................86
Repeating an image on one page.................................................................................................................................87
Copying multiple pages on one sheet (N-Up)..........................................................................................................87
Canceling a copy job..........................................................................................................................................................88
Scanning.............................................................................................89
Scanning original documents.........................................................................................................................................89
Scanning color or black-and-white original documents.......................................................................................91
Scanning photos for editing............................................................................................................................................91
Scanning to a computer over a network....................................................................................................................92
Canceling scan jobs............................................................................................................................................................92
Contents
5
Faxing.................................................................................................94
Sending a fax using the computer................................................................................................................................94
Receiving a fax......................................................................................................................................................................95
Maintaining the printer...................................................................98
Maintaining print cartridges............................................................................................................................................98
Installing print cartridges............................................................................................................................................................. 98
Refilling print cartridges.............................................................................................................................................................101
Using genuine Lexmark print cartridges..............................................................................................................................101
Aligning print cartridges............................................................................................................................................................101
Cleaning the print cartridge nozzles......................................................................................................................................102
Checking ink levels.......................................................................................................................................................................103
Cleaning the scanner glass............................................................................................................................................104
Cleaning the exterior of the printer............................................................................................................................104
Ordering supplies..............................................................................................................................................................105
Ordering print cartridges...........................................................................................................................................................105
Ordering paper and other supplies........................................................................................................................................105
Resetting to factory settings.........................................................................................................................................106
Troubleshooting.............................................................................107
Using the printer troubleshooting software (Windows only)...........................................................................107
Setup troubleshooting....................................................................................................................................................107
Incorrect language appears on the display.........................................................................................................................107
Power button is not lit ................................................................................................................................................................108
Software did not install...............................................................................................................................................................108
Page does not print......................................................................................................................................................................109
Removing and reinstalling the software..............................................................................................................................112
Enabling the USB port in Windows ........................................................................................................................................113
Wireless troubleshooting...............................................................................................................................................114
Wireless troubleshooting checklist........................................................................................................................................114
Wireless configuration does not continue after the USB cable is attached ............................................................115
Cannot print over wireless network.......................................................................................................................................117
Cannot print and there is a firewall on the computer.....................................................................................................120
Wi-Fi indicator light is green but the printer does not print (Windows only) ........................................................121
Contents
6
Wi-Fi indicator light is blinking orange during installation (Windows only)...........................................................123
Wi-Fi indicator light is blinking orange during installation (Macintosh only) ........................................................126
Wi-Fi indicator light is still orange ..........................................................................................................................................128
Wireless print server not installed ..........................................................................................................................................129
“Communication not available” message displays when printing wirelessly........................................................129
Communication with printer lost when connected to Virtual Private Network (VPN)........................................130
Resetting the internal wireless print server to factory default settings....................................................................130
Notices..............................................................................................131
Product information.........................................................................................................................................................131
Edition notice.....................................................................................................................................................................131
European EC directives conformity statement for radio products.................................................................134
Power consumption.........................................................................................................................................................140
Index.................................................................................................145
Contents
7 8

Safety information

Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord.
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such
as the power supply cord or telephone, during a lightning storm.
SAVE THESE INSTRUCTIONS.
Safety information
9

Introduction

Finding information about the printer

Publications
See the For
Quick Setup sheet Printed Networking Guide / Fax Guide
Electronic User's Guide
Windows Help Additional instructions for using the printer software on a Windows
Initial setup instructions. Additional setup instructions.
Note: Your printer may not come with these publications. Complete instructions for using the printer. The electronic version installs
automatically with the printer software.
operating system. The Help installs automatically with the programs.
1 Do one of the following:
• In Windows Vista, click .
• In Windows XP and earlier, click Start.
2 Click All Programs or Programs, and then select the printer program
folder from the list.
3 From the program, click Help to view the main page of the Help.
Click to view context-sensitive information.
Mac Help Note: Your printer may not have
support for Macintosh and may not have this Help.
Additional instructions for using the printer software on a Macintosh operating system. The Help installs automatically with the applications.
1 From the Finder desktop, double-click the printer folder. 2 Double-click the application. 3 From the application, click Help on the menu bar to view the main page
of the Help. Note: If you have several applications open, then make sure that the
application that you want to use is the active application. The correct menu bar does not appear if the application is not active. Click the main screen to make it the active application.
Click to view context-sensitive information.
Introduction
10
Customer support
Description Where to find (North America) Where to find (rest of world)
Telephone support
E-mail support
Call us at
• US: 1-800-332-4120 – Monday–Friday (8:00 AM–11:00 PM
ET), Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275 – Support in English: Monday–Friday
(8:00 AM–11:00 PM ET), Saturday (Noon–6:00 PM ET)
– Support in French: Monday–Friday
(9:00 AM–7:00 PM ET)
• Mexico: 01-800-253-9627 – Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may change without notice. For the most recent telephone numbers available, see the printed warranty statement that came with your printer.
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click SUPPORT. 2 Click Technical Support. 3 Select your printer family. 4 Select your printer model. 5 From the Support Tools section, click e-
Mail Support.
6 Complete the form, and then click
Submit Request.
Telephone numbers and support hours vary by country or region.
Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.
Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.
E-mail support varies by country or region, and may not be available in some instances.
Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link.
Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.
Introduction
11
Limited Warranty
Description Where to find (USA) Where to find (rest of world)
Limited Warranty Information Lexmark International, Inc.
furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.
To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at
www.lexmark.com.
1 Click SUPPORT. 2 Click Warranty Information.
Warranty information varies by country or region. See the printed warranty that came with your printer.
3 Click Statement of Limited
Warranty for Inkjet & All-In-One Printers.
4 Scroll through the Web page to view
the warranty.
Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact customer support so that they may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Introduction
12

Setting up the printer

Granting access to the software during installation

Third-party applications, including antivirus, security, and firewall programs may alert you about the printer software being installed. For your printer to work properly, you must grant access to the printer software.

Setting up the printer as a copier only

Use the following instructions if you do not want to connect the printer to a computer. Note: If you want to connect the printer to a computer, use the setup documentation and the printer software CD
that came with the printer.
1 Unpack the printer.
Note: Contents, such as the number of print cartridges, may vary by model.
Power cord
1
Printer software CD
2
USB cable or installation cable
3
Note: Your printer model may not come with a USB cable. Purchase a USB cable separately.
Networking Guide
4
Note: Your printer model may not come with this publication.
Quick Setup sheet
5
Print cartridges
6
Note: Your printer model may come with only one cartridge.
Setting up the printer
13
Notes:
• Place the printer near the computer during setup. If you're setting up on a wireless network, you may move
the printer after setup is complete.
• Contents, such as the number of print cartridges, may vary by model.
• Do not attach the USB cable until prompted to do so.
2 Remove tape and packing material from all areas of the printer.
3 Raise the paper support.
4 Raise the control panel.
5 Extend the paper guides.
Setting up the printer
14
6 Load paper.
7 Extend the paper exit tray.
8 Connect the power cord.
Note: Do not attach the USB cable yet.
CAUTION—POTENTIAL INJURY: Read the safety information included with this product before connecting
power or making any cabling connections.
Setting up the printer
15
9 If the printer does not automatically turn on, press .
10 If prompted, press the up or down arrow until the language you want is highlighted, and then press OK.
11 Press the up or down arrow until the country/region you want is highlighted, and then press OK.
Setting up the printer
16
12 Open the printer, and then press down on the print cartridge carrier levers.
13 Open the color cartridge foil, and then remove the cartridge from the pack.
14 If a storage unit is included, remove the color cartridge from the storage unit.
Setting up the printer
17
15 Remove the tape from the color print cartridge, insert the cartridge in the right carrier, and then close the color
cartridge lid.
16 If a black print cartridge is included in the box contents, open the black cartridge foil, and then remove the
cartridge from the pack.
Note: You may need to purchase a black print cartridge separately.
Setting up the printer
18
17 Remove the tape from the black print cartridge, insert the cartridge in the left cartridge carrier, and then close
the cartridge carrier lid.
18 Close the printer.
19 From the printer control panel, press OK.
An alignment page prints.
Setting up the printer
19
20 Discard or recycle the alignment page.
Notes:
• The alignment page may differ from the one shown.
• Streaks on the alignment page are normal and do not indicate a problem.

Understanding the parts of the printer

Use the To
Paper support Load paper.
1
Paper feed guard Prevent items from falling into the paper slot.
2
Paper guides Keep paper straight when feeding.
3
Setting up the printer
20
Use the To
Automatic Document Feeder (ADF) tray Load original documents in the ADF. Recommended for
4
scanning, copying, or faxing multiple-page documents. Note: Do not load postcards, photos, small items, or thin
media (such as magazine clippings) into the ADF. Place these items on the scanner glass.
Automatic Document Feeder (ADF) output tray Hold documents as they exit from the ADF.
5
Wi-Fi indicator
6
Note: Your printer model may not have wireless
capability and may not have this indicator.
Check wireless status:
• Off indicates that the printer is not turned on or that
no wireless option is installed.
• Orange
– indicates that the printer is ready to be configured for wireless printing
– indicates that the printer is connected for USB printing
• Orange blinking indicates that the printer is
configured but is unable to communicate with the wireless network.
• Green indicates that the printer is connected to a
wireless network.
Memory card slots Insert a memory card.
7
PictBridge port Connect a PictBridge-enabled digital camera or a flash
8
drive to the printer.
Printer control panel Operate the printer.
9
Paper exit tray Hold paper as it exits.
10
Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding into the ADF.
11
Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and
12
A4-size documents.
Scanner glass Scan and copy photos and documents.
13
Top cover Access the scanner glass.
14
Setting up the printer
21
Use the To
Scanner unit
1
• Access the print cartridges.
• Remove paper jams.
Print cartridge carrier Install, replace, or remove a print cartridge.
2
Power supply with port Connect the printer to a power source.
3
Duplex cover
4
• Print on both sides of a sheet of paper.
• Remove paper jams.
Internal wireless print server
5
Note: Your printer model may not have wireless
capability and may not have this print server. USB port Connect the printer to a computer using a USB cable.
6
Connect the printer to a wireless network.
Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.

Using the control panel buttons and menus

Using the printer control panel

The printer control panel contains:
• Power on/off button
• 60.96 mm (2.4 inch) display capable of showing color graphics
• 15 buttons
The following diagrams explain the sections of the printer control panel:
Setting up the printer
22
Use To
1
2 3 4
Display
5
Note: The display is turned off in Power Saver
mode.
• Turn the printer on and off.
• Switch to Power Saver mode.
Note: Press to switch to Power Saver mode. Press and hold for two seconds to turn off the printer.
Access the copy menu and make copies.
Access the scan menu and scan documents.
Access the photo menu and print photos.
View:
• Printer status
• Messages
• Menus
Setting up the printer
23
Press To
1 2
Color / Black
3
4
5
6
7 right arrow button
Start a print, scan, or copy job, depending on which mode is selected.
Switch to color mode or black-and-white mode.
• Cancel a print, copy, or scan job in progress.
• Exit from a menu level of the Copy, Scan, Photo, or File Print menu to the
top level of a menu.
• Exit from a menu level of the Setup menu to the top level of the previous
mode.
• Clear current settings or error messages, and return to default settings.
Access the setup menu and change printer settings. Note: The Copy, Scan, and Photo button lights are off when this button is
selected. Print on both sides of the paper (duplex). A green backlight comes on when
the duplex function is activated.
• Return to the previous screen.
• Exit from one menu level to a higher one.
• Increase a number.
• Move the cursor one place to the right.
• Scroll through menus or settings on the display.
• In Photo mode or Scan mode, move the Region of Interest box to the
right.
8 down arrow button
• Move downward through a submenu listing within a menu.
• In Photo mode or Scan mode, move the Region of Interest box down.
Setting up the printer
24
Press To
9 left arrow button
• Decrease a number.
• Move the cursor one place to the left.
• Scroll through menus or settings on the display.
• In Photo mode or Scan mode, move the Region of Interest box to the
left.
10 up arrow button
• Move upward through a submenu listing within a menu.
• In Photo mode or Scan mode, move the Region of Interest box up.
11 OK
• Choose a menu or submenu item that appears on the display.
• Save settings.
• Feed or eject paper. Press and hold OK for 3 seconds to feed or eject
paper from the printer.

Using the printer menus

A number of menus are available to make it easy for you to change printer settings:
Setting up the printer
25
Menus List
Copy menu Scan menu Photo menu
Copies Quality Resize Lighter/Darker Collate Photo Reprint 2-Sided Copies Pages per Sheet Original Size Copies per Sheet Content Type Preview
Scan to
• Computer – Quality – Original Size – Preview
• Memory Device – Quality – Original Size – Preview
Select and Print
• Size to Print – Layout – Continue – Other Selections
• Paper Size
• Photo Size
• Photos/Page
• Paper Type
• Print Quality
Share Media on Network Photo Proof Sheet
• Print Sheet with Recent 20 Photos
• Print Sheet with All Photos
• Print Sheet with Date Range
• Scan Proof Sheet
Print Photos
• Print All
• Print Date Range
• Print Photo Range
• Print Camera Selections (DPOF)
Save Photos
• Computer
• USB Flash Drive
• Memory Card
Setting up the printer
26
PictBridge menu Setup menu
Continue Paper Size Photo Size Photos/Page Paper Type Print Quality
Maintenance
• Check Ink Levels
• Align Cartridges
• Clean Cartridges
• Print Test Page
Device Setup
• Language
• Country
• Power Saver
• Screen Saver
• Clear Settings Timeout
• 2-Sided Dry Time
Network Setup (appears only in printers connected to a network)
• Print Setup Page
• Wi-Fi Protected Setup
• Wireless Information
• TCP/IP
• File Print Mode
• Reset Network Adapter to Factory Defaults
Defaults
• Paper Size
• Paper Type
• Photo Print Size
• Set Defaults
Note: The File Print menu is enabled when you insert a flash drive that contains document files into the printer. The menu is composed of the folders and files stored on the flash drive.

Saving settings

You can set the default paper size, paper type, and photo print size for the documents and photos that you print.
Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer.
1 From the printer control panel, press . 2 Press the up or down arrow button until Defaults is highlighted, and then press OK. 3 Press OK again. 4 Press the up or down arrow button to select the default paper size for the printer, and then press OK. 5 Press the up or down arrow button until Paper Type is highlighted, and then press OK. 6 Press the up or down arrow button to select the default paper type for the printer, and then press OK. 7 Press the up or down arrow button until Photo Print Size is highlighted, and then press OK.
Setting up the printer
27
8 Press the up or down arrow button to select the default photo print size for the printer, and then press OK. 9 Press until you exit Setup, or press another mode button.
Changing temporary settings into new default settings
The printer has default temporary settings for the menus. The printer reverts to these default temporary settings after two minutes of inactivity or after the printer is turned off:
Temporary settings
Copy menu
• Copies
• Quality
• Resize
• Lighter/Darker
• Pages per Sheet
• Original Size
• Copies per Sheet
• Content Type
Scan menu
• Quality
• Original Size
Photo menu The following Photo options will not time out after two minutes of inactivity or after
turning off the power but will return to the default factory settings when a memory card or flash drive is removed.
• Layout
• Colorized Effect
• Photo Size
• Print Quality
To change the temporary settings into new default settings
1 From the printer control panel, press . 2 Press the up or down arrow button until Defaults is highlighted, and then press OK. 3 Press the up or down arrow button until Set Defaults is highlighted, and then press OK.
Use Current appears on the display.
4 Press OK again to select Use Current. 5 Press until you exit Setup, or press another mode button.
To disable the settings timeout feature
You can disable the settings timeout feature if you do not want the printer to revert to the default temporary settings after two minutes of inactivity or after turning off the printer.
1 From the printer control panel, press . 2 Press the up or down arrow button until Device Setup is highlighted, and then press OK.
Setting up the printer
28
3 Press the up or down arrow button until Clear Settings Timeout is highlighted, and then press OK. 4 Press the up or down arrow button until Never is highlighted, and then press OK. 5 Press until you exit Setup, or press another mode button.
Changing the Power Saver timeout
You can customize the Power Saver timeout of the printer. The Power Saver timeout is the time it takes for the printer to switch to Power Saver mode when the printer is left idle. Change the Power Saver timeout to avoid interruptions when doing multiple jobs on your printer.
1 From the printer control panel, press . 2 Press the up or down arrow button until Device Setup is highlighted, and then press OK. 3 Press the up or down arrow button until Power Saver is highlighted, and then press OK. 4 Press the up or down arrow button to select a Power Saver timeout, and then press OK.
Note: If you want to be efficient on power usage, then select the minimum Power Saver timeout from the options.
If you do not want to turn the printer back on from Power Saver mode as often, then select the maximum Power Saver timeout.
5 Press until you exit Setup, or press another mode button.

Using the printer software

Installing printer software

Using Windows
1 Close all open software programs. 2 Insert the installation software CD.
If the Welcome screen does not appear after a minute, do one of the following:
In Windows Vista
a Click
b In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
In Windows XP and earlier
a Click Start. b Click Run.
c Type D:\setup.exe, where D is the letter of your CD or DVD drive.
3 Follow the instructions on the Welcome screen to set up the printer.
.
Setting up the printer
29
Using Macintosh
1 Close all open software applications. 2 Insert the installation software CD.
If the Welcome screen does not appear after a minute, click the CD icon on the desktop.
3 Double-click Install. 4 Follow the instructions on the Welcome screen to set up the printer.
Using the World Wide Web
1 Go to the Lexmark Web site at www.lexmark.com. 2 From the home page, navigate through the menu selection, and then click Drivers & Downloads. 3 Choose the printer and the printer driver for your operating system. 4 Follow the instructions on the screens to download the driver and install the printer software.

Installing the optional XPS driver (Windows Vista users only)

The XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPS color and graphics features that are available only for Windows Vista users. To use XPS features, you must install the XPS driver as an additional driver after you install the regular printer software.
Notes:
• The XPS driver is supported only in Windows Vista Service Pack 1 or later.
• Before installing the XPS driver, you must install the printer on your computer.
• To install the XPS driver, you must have administrator privileges on the computer.
To extract the driver:
1 Insert the installation software CD, and then click Cancel when the Setup Wizard appears. 2 Click
ª Computer.
3 Double-click the CD or DVD drive icon, and then double-click Drivers. 4 Double-click the xps folder, and then double-click the setupxps file.
The XPS driver files are extracted and copied to your computer, and any required Microsoft XPS files are launched. Follow the instructions on the computer screen.
To install the XPS driver:
1 Click ª Control Panel. 2 Under Hardware and Sound, click Printer, and then click Add a Printer. 3 From the Add Printer dialog, click Add a local printer. 4 From the “Use an existing port” drop-down menu, select Virtual printer port for USB, and then click Next. 5 Click Have disk.
The Install From Disk dialog appears.
Setting up the printer
30
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