Quick Reference
Learning about the printer
Understanding the printer control panel
1
9
Item Description
1 Display Lets you view scanning, copying, faxing, and
2 Indicator light
8
printing options as well as status and error
messages
• Off—The power is off.
• Blinking green—The printer is warming up,
processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is
needed.
2
3
7
6
Item Description
3 Sleep Activates Sleep Mode or Hibernate Mode
The following are the statuses of the indicator
light and the Sleep button:
• Entering or waking from Sleep Mode—The
indicator light is illuminated solid green,
Sleep button is unilluminated.
• Operating in Sleep Mode—The indicator
light is illuminated soli d green, Sleep button
is illuminated solid amber.
• Entering or waking from Hibernate Mode—
The indicator light is illuminated solid green,
Sleep button is illuminated blinking amber.
• Operating in Hibernate Mode—The
indicator light is unilluminated, Sleep
button is blinking amber in pulsing pattern.
4
5
4 Keypad Lets you enter numbers, letters, or symbols on
the display
5 Submit Lets you submit changes made in the printer
settings
6 Stop/Cancel Stops all printer activity
Note: A list of option is displayed once
Stopped appears on the display.
7 Home Lets you navigate back to the home screen
8 Card reader Limits the use of certain printer functions to
authenticated users
Note: The card reader may not be available on
all printer models.
9 USB port Lets you insert a USB flash drive to send data or
to save scanned images
Understanding the home screen
When the printer is turned on, the display shows a basic screen,
referred to as the home screen. Touch the home screen buttons and
icons to initiate an action such as copying, faxing, or scanning; to open
the menu screen; or to respond to messages.
Note: Your home screen, icons, and buttons may vary depending on
your home screen customization settings, administrative setup, and
active embedded solutions.
Touch To
Copy Access the Copy menus and make copies.
E-mail Access the E-mail menus and send e‑mails.
Fax Access the Fax menus and send fax.
Access the printer menus.
Note: These menus are available only when the
printer is in the Ready state.
FTP Access the File Transfer Protocol (FTP) menus and
Status message bar
scan documents directly to an FTP server.
• Show the current printer status such as Ready
or Busy.
• Show printer conditions such as Toner Low
or Cartridge Low.
• Show intervention messages so t he printer can
continue processing.
Status/Supplies
• Display a warning or error message whenever
the printer requires intervention to continue
processing.
• Access the messages screen for more
information on the message, and how to clear
it.
USB or USB
Thumbdrive
View, select, print, scan, or e‑mail photos and
documents from a flash drive.
Note: This button appears only when you return
to the home screen while a memory card or flash
drive is connected to the printer.
1
Touch To
Bookmarks Create, organize, and save a set of bookmarks
(URL) into a tree view of folders and file links.
Note: The tree view supports only bookmarks
created from this function, and not from any
other application.
Held Jobs Display all current held jobs.
Other buttons that may appear on the home screen:
Touch To
Search held jobs Search on any of the following items:
• User name for held or confidential
print jobs
• Job names for held jobs, excluding
confidential print jobs
• Profile names
• Bookmark container or print job
names
• USB container or print job names for
supported file types
Release Held Fax Access the list of held faxes.
Note: This button appears only when
there are held faxes with a scheduled
hold time previously set.
Lock Device Open a password entry screen. Enter the
correct password to lock the printer
control panel.
Note: This button appears only when
the printer is unlocked and password
has been set.
Unlock Device Open a passw ord entry screen. Enter the
correct password to unlock the printer
control panel.
Note: This button appears only when
the printer is locked. The printer
control panel buttons and shortcuts
cannot be used while this appears.
Touch To
Cancel Jobs Open the Cancel Jobs screen. The Cancel
Jobs screen shows three headings: Print,
Fax, and Network.
The following options are available
under the Print, Fax, and Network
headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in
a column under it which can show only
three jobs per screen. If more than th ree
jobs exist in a column, then an arrow
appears enabling you to scroll through
the jobs.
Change Language Launch the Change Language pop‑up
window that allows you to change the
primary language of the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on
your home screen customization settings and administrative setup.
Sample touch screen
Submit
Touch To
Submit Submit changes made in the printer settings.
Sample Copy Print a sample copy.
Right arrow
Left arrow
Home
Right increase
Left decrease
Exit
Tips
Scroll to the right.
Scroll to the left.
Return to the home screen.
Select a higher value.
Select a lower value.
Exit from the current screen.
Open a context-sensitive Help dialog on the touch
screen.
2
Other touch-screen buttons
Touch To
Accept
Save a setting.
Feature Description
Warning
If an error condition occurs, then this icon
appears.
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the
address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it
to load the Web page correctly.
Cancel
Reset
Radio button
• Cancel an action or a selection.
• Exit a screen and lets you return to the
previous screen without saving changes.
Reset values on the screen.
Select or clear an item.
Features
Feature Description
Menu trail line:
Menus > Settings >
Copy Settings >
Number of Copies
Attendance message
alert
A menu trail line is located at the top of each
menu screen. This feature shows the path taken
to arrive at the current menu.
Touch any of the underlined words to return to
that menu.
Number of Copies is not underlined since this is
the current screen. If you touch an underlined
w or d o n t h e N um b er of C op ie s sc re e n b ef o re th e
Number of Copies is set and saved, then the
selection is not saved, and it does not become
the default setting.
If an attendance message affects a function,
then this icon appears and the red indicator light
blinks.
Setting up and using the home screen applications
Notes:
• Your home screen, icons, and buttons may vary depending on
your home screen customization settings, administrative setup,
and active embedded applications. Some applications are
supported only on select printer models.
• There may be additional solutions and applications available for
purchase. To learn more, inquire at your point of purchase.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print
server.
You can find the printer IP address:
• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then
finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view
and remotely configure printer settings even when you are not
physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and
then finding the TCP/IP section
Showing or hiding icons on the home
screen
1 From the Embedded Web Server, click Settings > General
Settings > Home screen customization.
A list of basic printer functions appears.
2 Select the check boxes to specify which icons appear on the printer
home screen.
Cleared check box items are hidden.
3 Click Submit.
Activating the home screen applications
Your printer comes with preinstalled home screen applications. To use
these applications, activate and set up these applications using the
Embedded Web Server. For more information about accessing the
Embedded Web Server, see “Accessing the Embedded Web Server” on
page 3.
For detailed information about configuring and using the home screen
applications, contact the place where you bought the printer.
Setting up Forms and Favorites
Icon Description
The application helps you simplify and
streamline work processes by letting you
quickly find and print frequently used online
forms directly from the home screen.
Note: The printer must have permission to
access the network folder, FTP site, or Web
site where the bookmark is stored. From the
computer where the bookmark is stored,
use sharing, security, and firewall settings to
allow the printer at least a read access. For
help, see the documentation that came with
your operating system.
3
1 Open a Web browser, and then type the printer IP address in the
address field.
Note: View the printer IP address on the printer control panel
home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Forms and
Favorites.
3 Define the bookmarks, and then customize the settings.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home
screen, and then navigate through form categories, or search for forms
based on a form number, name, or description.
Setting up Scan to Network
Icon Description
The application lets you capture a digital
image of a hard‑copy document and route it
to a shared network folder. You can define up
to 30 unique folder destinations.
Notes:
• The printer must have permission to
write to the destinations. From the
computer where the destination is
specified, use sharing, security, and
firewall settings to allow the printer at
least a write access. For help, see the
documentation that came with your
operating system.
• The Scan to Network icon appears only
when one or more destinations are
defined.
1 Open a Web browser, and then type the printer IP address in the
address field.
Note: View the printer IP address on the printer control panel
home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Scan to
Network.
3 Specify the destinations, and then customize the settings.
4 Click Apply.
To use the application, touch Scan to Network on the printer home
screen, and then follow the instructions on the printer display.
Setting up My MFP
Icon Description
The application lets you customize your
touch‑screen settings and store those
preferences in a flash drive. Each time you
want to copy, fax, or scan, insert the flash drive
into the USB port of the printer. All your
personal preferences are automatically
uploaded, including job settings, home screen
preferences, and address book.
Note: The icon appears only when a flash
drive with My MFP settings is inserted into
the USB port of the printer.
To set up My MFP, insert a flash drive into the USB port of the printer,
and then follow the instructions on the printer display to run the setup
wizard.
To use My MFP, insert the flash drive into the USB port of the printer
when you want to copy, fax, or scan.
Understanding WS‑Scan
A WS‑Scan icon and its description
Icon Description
The Web Services‑Scan application lets you
scan documents at the network printer, and
then send the scanned image to your
computer. WS‑Scan is a Microsoft application
that is similar to Scan to Network, but has the
capability of sending the scanned image to a
Windows‑based application. To learn more
about WS‑Scan, see the Microsoft
documentation.
Note: The icon appears on the printer home
screen only when there is a computer
registered with the network printer. The
computer must have either Windows 8,
Windows 7, or Windows Vista operating
system installed.
Setting up Remote Operator Panel
This application shows the printer control panel on your computer
screen and lets you interact with the printer control panel, even when
you are not physically near the network printer. From your computer
screen, you can view the printer status, release held print jobs, create
bookmarks, and do other print-related tasks you might normally do
while standing at the network printer.
1 Open a Web browser, and then type the printer IP address in the
address field.
Note: View the printer IP address on the printer control panel
home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Remote
Operator Panel.
3 Select the Enabled check box, and then customize the settings.
4 Click Apply.
To use the application, from the Embedded Web Server, click
Applications > Remote Operator Panel > Launch VNC Applet.
Exporting and importing a configuration using the Embedded Web Server
You can export configuration settings into a text file that can then be
imported and used to apply the settings to one or more additional
printers.
Exporting a configuration
1 From the Embedded Web Server, click Settings or Configuration.
2 Click Device Solutions > Solutions (eSF), or click Embedded
Solutions.
3 From Installed Solutions, cl ick the name of the application you want
to configure.
4 Click Configure > Export.
5 Follow the instructions on the computer screen to save the
configuration file, and then enter a unique file name or use the
default name.
Note: If a JVM Out of Memory error occurs, then repeat the
export until the configuration file is saved.
Importing a configuration
1 From the Embedded Web Server, click Settings or Configuration.
2 Click Device Solutions > Solutions (eSF), or click Embedded
Solutions.
3 From Installed Solutions, cl ick the name of the application you want
to configure.
4 Click Configure > Import.
4
5 Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then
refresh the browser, and then click Apply.
Loading paper and specialty media
Setting the paper size and type
The Paper Size setting is auto matically sensed according to the position
of the paper guides in each tray except the multipurpose feeder. The
Paper Size setting for the multipurpose feeder must be set manually
from the Paper Size menu. The Paper Type setting must be set manually
for all trays that do not contain plain paper.
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper
size or type > Submit
Configuring Universal paper settings
The Universal Paper Size is a user‑defined setting that lets you print o n
paper sizes that are not preset in the printer menus. Set the Paper Size
for the specified tray to Universal when the size you want is not
available from the Paper Size menu. Then, specify all of the following
Universal size settings for your paper:
• Units of Measure
• Portrait Width
• Portrait Height
Loading the standard or optional
550‑sheet tray
The printer has one standard 550‑sheet tray (Tray 1), and may have
one or more optional 550‑sheet trays. All 550‑sheet trays support the
same paper sizes and types.
CAUTION—POTENTIAL INJURY: To reduce the risk of
equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until
needed.
1 Pull the tray out.
Notice the size indicators on the bottom of the tray. Use these
indicators to help position the length and width guides.
LTR
A4
LGL
A4
LTR
LGL
2 Squeeze and then slide the width guide to the correct position for
the paper size you are loading.
Notes:
• The largest supported Universal size is 216 x 1219 mm
(8.5 x 48 in.).
• The smallest supported Universal size is 76 x 127 mm (3 x 5 in.)
and loaded in the multipurpose feeder only.
1 From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select
a unit of measure
2 Touch Portrait Width or Portrait Height > select the width or
height > Submit
3 Squeeze and then slide the length guide to the correct position for
the paper size you are loading.
Note: The length guide has a locking device. To unlock, push the
button on top of the length guide backward. To lock, push the
button forward when a length has been selected.
5
1
2
3
4 Flex the sheets back and fort h to loosen them. Do not fold or crease
the paper. Straighten the edges on a level surface.
CAUTION—POTENTIAL INJURY: To reduce the risk of
equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until
needed.
1 Pull the tray out.
6 Insert the tray.
2 Adjust the width guide as necessary.
5 Load the paper stack with the recommended print side faceup.
Notes:
• Place the print side facedown for duplex printing.
• Place pre-punched paper with the holes toward the front of
the tray.
• Place letterheads faceup with the header on the left side of
the tray.
• Place letterheads facedown with the header on the right side
of the tray for duplex printing.
• Make sure the paper is below the maximum fill line located
on the edge of the paper tray. Overloading the tray can
cause paper jams and possible printer damage.
7 From the printer contro l panel, verify the Paper Size and Paper Type
for the tray based on the paper you loaded.
Loading the 2000‑sheet high‑capacity
feeder
The high‑capacity feeder can hold up to 2,000 sheets of A4‑, letter‑, or
legal‑size paper (80 g/m
2
or 20 lb).
6
2
1
3 Flex the sheets back and fort h to loosen them. Do not fold or crease
the paper. Straighten the edges on a level surface.
4 Load paper into the tray with the print side faceup.
ABC
Note: Maximum width and length can be applied only to short-edge
feeding.
Note: Do not add or remove paper or specialty media when the
printer is printing from the multipurpose feeder or when the printer
control panel indicator light is blinking. Doing so may cause a jam.
1 Pull down the multipurpose feeder door.
2 For paper or specialty media that is longer than letter-size paper,
gently pull the extension until it is fully extended.
Notes:
• Place pre-punched paper with the holes toward the front of
the tray.
• Place letterheads faceup with the header on the left side of
the tray.
• Place letterheads facedown with the header on the right side
of the tray for duplex printing.
5 Insert the tray.
Note: Make sure the paper is below the maximum fill line
located on the edge of the paper tray. Overloading the tray can
cause paper jams.
Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print
media, such as transparencies, labels, card stock, and envelopes. It can
be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:
• 100 sheets of 75‑g/m
• 10 envelopes
• 75 transparencies
The multipurpose feeder accepts paper or specialty media within the
following dimensions:
• Width—89 mm (3.5 in.) to 229 mm (9.02 in.)
• Length—127 mm (5 in.) to 1270 mm (50 in.)
2
(20‑lb) paper
7
3 Flex the sheets of paper or specialty media back and forth to loosen
them. Do not fold or crease them. Straighten the edges on a level
surface.
Paper
Envelopes
Transparencies
Note: Avoid scratching or touching the print side.
4 Push the paper pick tab, and then load t he paper or specialty media.
Slide the stack gently into the multipurpose feeder until it comes
to a stop, and then release the paper pick tab.
1
2
Warning—Potential Damage: Pulling the paper out, without
pushing the paper pick tab first, may cause jams or the paper
pick tab to break.
• Load paper and transparencies with the recommended print
side facedown and the short edge entering the printer first.
• For duplex letterhead printi ng, place the letterhead faceup and
the header entering the printer last.
• Load envelopes with the flap side up and to the right.
Warning—Potential Damage: Never use envelopes with
stamps, clasps, snaps, windows, coated linings, or self‑stick
adhesives. These envelopes may severely damage the
printer.
Notes:
• Do not exceed the maximum stack height by forcing paper or
transparencies under the stack height limiter.
• Load only one size and type of paper at a time.
5 Adjust the width guide to lightly touch the edge of the stack. Make
sure the paper or specialty media fits loosely in the multipurpose
feeder, lies flat, and is not bent or wrinkled.
6 From the printer control panel, set the Paper Size and Paper Type
for the multipurpose feeder (MP Feeder Size and MP Feeder Type)
based on the paper or specialty media loaded.
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one
linked tray is empty, paper feeds from the next linked tray. When the
Paper Size and Paper Type settings are the same for a ny trays, the trays
are automatically linked.
The printer automatically senses the Paper Size setting according to
the position of the paper guides in each tray except the standard
550‑sheet tray and the multipurpose feeder. The printer can sense A4,
A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The
multipurpose feeder and trays using other paper sizes can be linked
manually using the Paper Size me nu available from the Paper Size/Type
menu.
Note: To link the multipurpose feeder, Configure MP must be set to
Cassette in the Paper menu in order for MP Feeder Size to appear as
a menu item.
8
The Paper Type setting must be set for all trays from the Paper Type
menu available from the Paper Size/Type menu.
Unlinking trays
Note: Trays that do not have the same settings as any other tray are
not linked.
Change one of the following tray settings:
• Paper Type
Paper Type names describe the paper characteristics. If the name
that best describes your paper is used by linked trays, assign a
different Paper Type name to the tray, such as Custom Type [x], or
define your own custom name.
• Paper Size
Load a different paper size to automatically change the Paper Size
setting for a tray. Paper Size settings for the multipurpose feeder
are not automatic; they must be set manually from the Paper Size
menu.
Warning—Potential Damage: Do not assign a Paper Type name that
does not accurately describe the type of paper loaded in a tray. The
temperature of the fuser varies according to the specified Paper
Type. Prints may not be properly processed if an inaccurate Paper
Type is selected.
Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server
to define a name other than Custom Type [x] for each of the custom
paper types loaded into the printer.
1 Type the printer IP address into the address field of your Web
browser.
Note: If you do not know the IP address of the printer, then you
can:
• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Name > type a name >
Submit.
Note: This custom name will replace the Custom Type [x] name
under the Custom Types and Paper Size and Type menus.
3 Click Custom Types > select a paper type > Submit.
Assigning a custom paper type name
Assign a custom paper type name to a tray when linking or unlinking
trays.
From the home screen, navigate to:
> Paper Menu > Paper Size/Type > select a custom paper type
name > select a tray > Submit
Configuring a custom name
If the printer is on a network, then you can use the Embedded Web
Server to define a name other than Custom Type [x] for each of the
custom paper types loaded into the printer.
1 Type the printer IP address in the address field of your Web
browser.
Note: If you do not know the IP address of the printer, then you
can:
• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2 Click Settings > Paper Menu > Custom Types > select the custom
name you want to configure > select a paper or specialty media
type > Submit.
Printing
Printing a document
Printing a document
1 From the printer control panel Paper me nu, set the Paper Type and
Paper Size to match the loaded paper.
2 Send the print job:
For Windows users
With a document open, click File > Print.
a
b Click Properties, Preferences, Options, or Setup.
c Adjust settings as necessary.
d Click OK > Print.
For Macintosh users
Customize the settings as needed in the Page Setup dialog:
a
1 With a document open, choose File > Page Setup.
2 Choose a paper size or create a custom size to match the
loaded paper.
3 Click OK.
b Customize the settings as needed in the Print dialog:
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more
options.
2 From the Print dialog and pop‑up menus, adjust the settings
as needed.
Note: To print on a specific paper type, adjust the
paper type setting to match the loaded paper, or select
the appropriate tray or feeder.
3 Click Print.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black
Only > Submit
Adjusting toner darkness
1 Type the printer IP address into the address field of your Web
browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2 Click Settings > Print Settings > Quality Menu > Toner Darkness.
3 Adjust the toner darkness setting.
4 Click Submit.
Printing from a mobile device
For the list of supported mobile devices and to download a compatible
mobile printing application, visit our Web site.
Note: Mobile printing applications may also be available from your
mobile device manufacturer.
9
Printing from a flash drive
Supported flash drives and file types
Printing from a flash drive
Notes:
• Before printing an encrypted PDF file, enter the file password
from the printer control panel.
• You cannot print files for which you do not have printing
permissions.
1 Insert a flash drive into the USB port.
The USB Drive home screen appears.
Notes:
• If you insert the flash drive when the printer requires
attention, such as when a jam has occurred, then the printer
ignores the flash drive.
• If you insert the flash drive while the printer is processing
other print jobs, then Busy appears. After these print jobs
are processed, you may need to view the held jobs list to
print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any
network adapter, any connector, the memory device, or the
printer in the areas shown while actively printing, reading, or
writing from the memory device. A loss of data can occur.
2 From the printer control panel, touch Print from USB, and then
select the document you want to print.
3 Touch the arrows to increase the number of copies to print, and
then touch Print.
Notes:
• Do not remove the flash drive from the USB port until the
document has finished printing.
• If you leave the flash drive in the printer after leaving the
initial USB menu screen, then you can still print files from the
flash drive as held jobs.
Flash drive File
Many flash drives are tested and approved for use with the
printer. For more information, contact the place where you
purchased the printer.
Notes:
• Hi‑Speed USB flash drives must support the Full‑Speed
standard. Devices supporting only USB low‑speed
capabilities are not supported.
• USB flash drives must support the FAT (File Allocation
Tables) system. Devices formatted with NTFS (New
Technology File System) or any other file system are not
supported.
type
Docu
ments
:
• .p
• .x
Image
s:
• .d
• .gi
• .JP
• .jp
• .b
• .p
• .TI
• .tif
• .p
Canceling a print job
Canceling a print job from the printer control panel
1 From the printer control panel, touch Cancel Job or press on
the keypad.
2 Touch the print job you want to cancel, and then touch Delete
Selected Jobs.
Note: If you press
return to the home screen.
on the keypad, then touch Resume to
df
ps
cx
f
EG
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cx
FF
ng
10
Canceling a print job from the computer
For Windows users
1 Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
a Click or click Start, and then click Run.
b In the Start Search or Run dialog, type control printers.
c Press Enter, or click OK.
2 Double‑click the printer icon.
3 Select the print job you want to cancel.
4 Click Delete.
For Macintosh users
1 From the Apple menu, navigate to either of the following:
• System Pr eferences > Print & Scan > select your printer > Open
Print Queue
• System Preferences > Print & Fax > select your printer > Open
Print Queue
2 From the printer window, select the print job you want to cancel,
and then delete it.
Copying
Making copies
Making a quick copy
1 Load an original document faceup, short edge first into the ADF or
facedown on the scanner glass.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 Adjust the paper guides when loading a document into the ADF.
Note: Make sure the size of the original document and the copy
paper size are the same. Failure to set the proper size may result
to a cropped image.
3 From the printer control panel, press to start copying.
Copying using the ADF
1 Load an original document faceup, short edge first into the ADF.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 Adjust the paper guides.
3 From the home screen, navigate to:
Copy > change the copy settings > Copy It
Copying using the scanner glass
1 Place an original document facedown on the scanner glass in the
upper left corner.
2 From the home screen, navigate to:
Copy > change the copy settings > Copy It
3 If you have more pages to scan, then place the next document on
the scanner glass, and then touch Scan the Next Page.
4 Touch Finish the Job to return to the home screen.
Canceling a copy job
Canceling a copy job while the document is in the ADF
When the ADF begins processing a document, the scanning screen
appears. To cancel the copy job, touch Cancel Job on the touch screen.
A “Canceling scan job” screen appears. The ADF clears all pages in the
ADF and cancels the job.
Canceling a copy job while copying pages using the scanner glass
Touch Cancel Job on the touch screen.
A “Canceling scan job” screen appears. Once the job is canceled, the
copy screen appears.
Canceling a copy job while pages are being printed
1 From the printer control panel, touch Cancel Job or press on
the keypad.
2 Touch the job you want to cancel, and then touch Delete Selected
Jobs.
Note: If you press
to the home screen.
on the keypad, then touch Resume to return
E-mailing
Getting ready to e-mail
Setting up the e-mail function
1 Type the printer IP address into the address field of your Web
browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Default Settings, click E-mail/FTP Settings.
4 Click E-mail Settings > Setup E-mail Server.
5 Fill in the fields with the appropriate information.
6 Click Submit.
Configuring e‑mail settings
1 Type the printer IP address into the address field of your Web
browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2 Click Settings > E-mail/FTP Settings > E-mail Settings.
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3 Fill in the fields with the appropriate information.
4 Click Submit.
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
1 Type the printer IP address into the address field of your Web
browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2 Click Settings.
3 Under Other Settings, click Manage Shortcuts > E-mail Shortcut
Setup.
4 Type a unique name for the recipient, and then enter the e-mail
address.
Note: If you are entering multiple addresses, then separate each
address with a comma (,).
5 Select the scan settings (Format, Content, Color, and Resolution).
6 Enter a shortcut number, and then click Add.
If you enter a number that is already in use, then you are prompted
to select another number.
Creating an e-mail shortcut using the touch screen
1 From the home screen, navigate to:
E-mail > Recipient > type an e‑mail address
To create a group of recipients, touch Next address, and then type
the next recipient’s e-mail address.
2 Touch .
3 Type a unique name for the shortcut, and then touch Done.
4 Verify that the shortcut name and number are correct, and then
touch OK.
If the name or number is incorrect, then touch Cancel, and then
reenter the information.
Canceling an e-mail
• When using the ADF , touch Cancel Job while Scanning… appears.
• When using the scanner g lass, touch Cancel Job while Scanning…
appears or while Scan the Next Page / Finish the
Job appears.
Faxing
Sending a fax
Sending a fax using the touch screen
1 Load an original document faceup, short edge first into the ADF or
facedown on the scanner glass.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper
guides.
3 From the home screen, touch Fax.
4 Enter the fax number or a shortcut using the touch screen or
keypad.
To add recipients, touch Next Number and then enter the
recipient's telephone number or shortcut number, or search the
address book.
Note: To place a dial pause within a fax number, press
The dial pause appears as a comma in the “Fax to” box. Use this
feature if you need to dial an outside line first.
5 Touch Fax It.
Sending a fax using the computer
The printer driver fax option allows you to “print to fax,” where the
printer will send a queued document as a fax rather than print it. The
fax option functions as a normal fax machine, but is controlled through
the printer driver instead of the printer control panel.
1 With a document open, click File > Print.
2 Select the printer, and then navigate to:
Properties > Fax tab > Enable fax
.
3 Enter the recipient fax number(s) in the “Fax number(s)” field.
Fax numbers can be entered manually or by using the Phone Book
feature.
4 If necessary, enter a prefix in the Dialing prefix field.
5 Select the appropriate paper size and page orientation.
6 If you want to include a cover page with the fax, then select Include
cover page with fax, and enter the appropriate information.
7 Click OK.
Notes:
• The Fax option is available for use only with the PostScript driver
or the Universal Fax Driver. For information on installing these
drivers, see the Software and Documentation CD.
• The Fax option must be configured and enabled in the PostScript
driver under Configuration tab before it can be used.
• If the Always display settings prior to faxing check box is
selected, then you will be prompted to verify the recipient
information before the fax is sent. If this check box is not
selected, then the queued document will be sent automatically
as a fax when you click OK on the Fax tab.
Creating shortcuts
Creating a fax destination shortcut using the Embedded Web Server
Instead of entering the entire phone number of a fax recipient on the
printer control panel each time you want to send a fax, you can create
a permanent fax destination and assign a shortcut number. A shortcut
can be created to a single fax number or a group of fax numbers.
1 Type the printer IP address into the address field of your Web
browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2 Click Settings > Manage Shortcuts > Fax Shortcut Setup.
Note: A password may be required. If you do not have an ID and
password, get one from your system support person.
3 Type a unique name for the shortcut, and then enter the fax
number.
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To create a multiple‑number shortcut, enter the fax numbers for
the group.
Note: Separate each fax number in the group with a semicolon
(;).
4 Assign a shortcut number.
If you enter a number that is already in use, then you are prompted
to select another number.
5 Click Add.
Creating a fax destination shortcut using the touch screen
1 Load an original document faceup, short edge first into the ADF or
facedown on the scanner glass.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper
guides.
3 From the home screen, navigate to:
Fax > enter the fax number
To create a group of fax numbers, touch Next number, and then
enter the next fax number.
4 Navigate to:
> enter a name for the shortcut > Done > OK > Fax It
Scanning to an FTP address
Scanning to an FTP address
Scanning to an FTP address using the touch screen
1 Load an original document faceup, short edge first into the ADF or
facedown on the scanner glass.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper
guides.
3 From the home screen, navigate to:
FTP > FTP > type the FTP address > Send It
Scanning to an FTP address using a shortcut number
1 Load an original document faceup, short edge first into the ADF or
facedown on the scanner glass.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper
guides.
3 Press , and then enter the FTP shortcut number.
4 Touch Send It.
Scanning to an FTP address using the address book
1 Load an original document faceup, short edge first into the ADF or
facedown on the scanner glass.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, adjust the paper guides.
3 From the home screen, navigate to:
FTP > FTP >
shortcuts > name of recipient > Search
> enter the name of recipient > Browse
Scanning to a computer or flash drive
Scanning to a computer
1 Type the printer IP address into the address field of your Web
browser.
If you do not know the IP address of the printer, you can:
• View the IP address on the printer control panel in the TCP/IP
section under the Networks/Ports menu.
• Print a network setup page or the menu settings pages and
locate the IP address in the TCP/IP section.
2 Click Scan Profile > Create.
3 Select your scan settings, and then click Next.
4 Select a location on your computer where you want to save the
scanned output file.
5 Enter a scan name.
The scan name is the name that appears in the Scan Profile list on
the display.
6 Click Submit.
7 Review the instructions on the Scan Profile screen.
A shortcut number was automatically assigned when you clicked
Submit. You can use this shortcut number when you are ready to
scan your documents.
a Load an original document fa ceup, short edge first into the ADF
or facedown on the scanner glass.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the
scanner glass.
b If you are loading a document into the ADF, then adjust the
paper guides.
c Press , and then enter the shortcut number using the
keypad, or touch Held Jobs on the home screen, and then touch
Profiles.
d After entering the shortcut number, the scanner scans and
sends the document to the directory or program you specified.
If you touched Profiles on the home screen, then locate your
shortcut on the list.
8 Return to the computer to view the file.
The output file is saved in the location or launched in the program
you specified.
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Scanning to a flash drive
1 Load an original document faceup, short edge first into the ADF or
facedown on the scanner glass.
Note: Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper
guides.
3 Insert the flash drive into the USB port on the front of the printer.
The USB Drive home screen appears.
4 Select the destination folder, and then touch Scan to USB drive.
5 Adjust the scan settings.
6 Touch Scan It.
Clearing jams
Avoiding jams
Paper tray recommendations
• Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to
printing, or wait for a prompt to load it.
• Do not load too much paper. Make sure the stack height does not
exceed the indicated maximum height.
• Make sure the guides in the tray or the multipurpose feeder are
properly positioned and are not pressing too tightly against the
paper or envelopes.
• Push the tray in firmly after loading paper.
Paper recommendations
• Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control
panel menus.
• Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on
the display. Open doors and covers and remove trays to access jam
locations. To resolve any paper jam message, you must clear all
jammed paper from the paper path.
7
4
1
3
2
Area Jam numbers What to do
1 200–239 Open side door, and then remove the jammed
224xOpen side door of the specified tray, and then
3250Remove all paper from the multipurpose
4 280–289 Remove all paper from the ADF, and then
290–292 Close the ADF cover.
5 400–403
460–461
paper.
remove the jammed paper.
feeder, and then remove the jammed paper.
remove the jammed paper.
Open the paper transport unit door, and then
remove the jammed paper.
6
5
14
Area Jam numbers What to do
6 431–438 Push the button to slide the fi nisher to the right,
open the finisher door, and then remove the
jammed paper.
7 455 Open staple door, remove the staple cartridge,
and then remove the jammed staple.
200 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.
201 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
2 Determine where the jam is located, and then remove it:
a If paper is inside the fuser unit, then open the f user access door.
1
2
b Firmly grasp the jammed paper on each side, and then gently
pull it out.
Warning—Potential Damage: Do not touch the center of
the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.
202–203 paper jams
If paper is visible in the standard exit bin, then firmly grasp the paper
on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Paper jam in the fuser
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
2 If paper is visible inside the fuser unit, then open the fuser access
door.
1
2
3 Firmly grasp the jammed paper on each side, and then gently pull
it out.
Warning—Potential Damage: Do not touch the center of the
fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
4 Close the side door.
Paper jam under the fuser
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
2 If paper is visible under the fuser, then firmly grasp the jammed
paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close the side door of the printer.
4 From the printer control panel, touch Continue, jam cleared.
230 paper jam
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
15
2 Slide the latch to open the duplex cover.
2 Slide the latch to open the duplex cover.
2 Grasp the jammed paper on each side, and then gently pull it out.
1
2
3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 Close the duplex cover.
5 Close the side door of the printer.
6 From the printer control panel, touch Continue, jam cleared.
1
2
3 Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 Close the duplex cover.
5 Close the side door of the printer.
6 From the printer control panel, touch Continue, jam cleared.
3 Close the side door.
4 From the printer control panel, touch Continue, jam cleared.
250 paper jam
1 Push the paper pick tab, and then remove all paper from the
multipurpose feeder.
1
231–239 paper jams
1 Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might
be hot. To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
24x paper jam
Paper jam in Tray 1
1 Open the side door.
2 Grasp the jammed paper on each side, and then gently pull it out.
3 Close the side door.
4 From the printer control panel, touch Continue, jam cleared.
Paper jam in the optional trays
1 Open the side door of the specified optional tray.
16
2
Warning—Potential Damage: Pulling the paper out, without
pushing the paper pick tab first, may cause the paper pick tab to
break.
2 Grasp the jammed paper on each side, and then gently pull it out.
1
2
Note: Make sure all paper fragments are removed.
3 Reload paper into the multipurpose feeder, and then adjust the
paper guides.
4 From the printer control panel, touch Continue, jam cleared.
4 Close the ADF cover.
5 Reload original documents into the ADF, straighten the stack, and
then adjust the paper guide.
6 From the printer control panel, touch Continue, jam cleared.
290–292 paper jams
290 paper jam
Close the ADF cover.
2 Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3 Close the paper transport unit door.
4 From the printer control panel, touch Continue, jam cleared.
431–438 paper jams
1 Push down the button to slide the output finisher to the right.
2
280–289 paper jams
1 Remove all original documents from the ADF.
2 Open the ADF cover.
3 Grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
291 paper jam
Close the scanner glass cover.
292 paper jam
Try one of more of the following:
• Close the ADF cover.
• Close the scanner cover.
• Contact your system support system person.
400–403 and 460–461 paper jams
1 Open the paper transport unit door.
17
1
2 Open the finisher door, and then removed the jammed paper.
Note: Make sure all paper fragments are removed.
3 Close the finisher door.
4 Slide the finisher back until it clicks in place.
5 From the printer control panel, touch Continue, jam cleared.
455 staple jam
1 Press the latch to open the stapler door.
Note: The stapler door is located behind the finisher.
2 Lower the latch of the staple cartridge holder, and then pull the
staple cartridge holder out of the printer.
3 Use the metal tab to lift the staple guard, and then remove any
jammed or loose staples.
4 Close the staple guard.
6 Push the staple cartridge holder firmly back into the stapler unit
until the staple cartridge holder clicks into place.
7 Close the stapler door.
8 From the printer control panel, touch Continue, jam cleared.
1
2
5 Press down on the staple guard until it clicks into place.
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