Lexmark 28CT500, 28CT501, 28CT551, CX310n User Manual

CX310 Series

User's Guide

September 2014 www.lexmark.com

Machine type(s):

7527

Model(s):

211, 231

Contents 2

Safety information.......................................................................................6

Learning about the printer...........................................................................8

Finding information about the printer......................................................................................................8

Selecting a location for the printer............................................................................................................9

Printer configurations.............................................................................................................................10

Understanding the basic functions of the scanner..................................................................................11

Using the ADF and scanner glass.............................................................................................................12

Using the printer control panel...............................................................................................................12

Understanding the colors of the Sleep button and indicator lights........................................................13

Additional printer setup.............................................................................14

Installing internal options........................................................................................................................14

Installing hardware options.....................................................................................................................20

Attaching cables......................................................................................................................................22

Setting up the printer software...............................................................................................................23

Networking..............................................................................................................................................24

Verifying printer setup............................................................................................................................28

Loading paper and specialty media............................................................29

Setting the paper size and type...............................................................................................................29

Configuring Universal paper settings......................................................................................................29

Loading the 250‑sheet tray.....................................................................................................................29

Loading the manual feeder.....................................................................................................................32

Loading the 650‑sheet duo tray..............................................................................................................33

Loading the multipurpose feeder............................................................................................................34

Linking and unlinking trays......................................................................................................................37

Paper and specialty media guide................................................................40

Using specialty media..............................................................................................................................40

Paper guidelines......................................................................................................................................43

Supported paper sizes, types, and weights.............................................................................................46

Printing......................................................................................................50

Printing a document................................................................................................................................50

Contents 3

Printing from a mobile device.................................................................................................................52

Printing confidential and other held jobs................................................................................................52

Printing information pages......................................................................................................................54

Canceling a print job................................................................................................................................54

Copying......................................................................................................55

Making copies.........................................................................................................................................55

Copying photos........................................................................................................................................56

Copying on specialty media.....................................................................................................................56

Customizing copy settings.......................................................................................................................58

Placing information on copies.................................................................................................................62

Canceling a copy job................................................................................................................................63

Understanding the copying options........................................................................................................63

E-mailing....................................................................................................66

Setting up the printer to e-mail...............................................................................................................66

Creating an e-mail shortcut.....................................................................................................................67

E-mailing a document..............................................................................................................................67

Canceling an e-mail.................................................................................................................................68

Scanning....................................................................................................69

Scanning to an FTP address.....................................................................................................................69

Scanning to a computer..........................................................................................................................71

Understanding the printer menus..............................................................73

Menus list................................................................................................................................................73

Supplies menu.........................................................................................................................................74

Paper menu.............................................................................................................................................74

Reports menu..........................................................................................................................................84

Network/Ports.........................................................................................................................................84

Security menu.........................................................................................................................................92

Settings menu..........................................................................................................................................94

Saving money and the environment.........................................................121

Saving paper and toner.........................................................................................................................121

Saving energy........................................................................................................................................122

Recycling................................................................................................................................................125

Contents 4

Securing the printer..................................................................................127

Using the security lock feature..............................................................................................................127

Statement of Volatility..........................................................................................................................127

Erasing volatile memory........................................................................................................................128

Erasing non‑volatile memory................................................................................................................128

Finding printer security information.....................................................................................................128

Maintaining the printer............................................................................129

Storing supplies.....................................................................................................................................129

Cleaning printer parts............................................................................................................................129

Checking the status of parts and supplies.............................................................................................131

Estimated number of remaining pages.................................................................................................131

Ordering supplies..................................................................................................................................132

Replacing supplies.................................................................................................................................134

Moving the printer................................................................................................................................152

Managing the printer...............................................................................154

Finding advanced networking and administrator information.............................................................154

Checking the virtual display...................................................................................................................154

Setting up e‑mail alerts.........................................................................................................................154

Viewing reports.....................................................................................................................................154

Configuring supply notifications from the Embedded Web Server.......................................................155

Copying printer settings to other printers.............................................................................................156

Restoring factory default settings.........................................................................................................156

Clearing jams............................................................................................157

Avoiding jams........................................................................................................................................157

Understanding jam messages and locations.........................................................................................158

[x]‑page jam, clear standard bin [203.xx]..............................................................................................160

[x]-page jam, open front door to clear fuser [202.xx]...........................................................................163

[x]-page jam, open front door [20y.xx].................................................................................................166

[x]‑page jam, open front door to clear duplex [23y.xx]........................................................................167

[x]‑page jam, open tray [x] [24y.xx]......................................................................................................168

[x]‑page jam, clear manual feeder [251.xx]...........................................................................................169

[x]‑page jam, clear multipurpose feeder [250.xx].................................................................................170

[x]‑page jam, open automatic feeder top cover. [28y.xx].....................................................................171

Contents 5

Troubleshooting.......................................................................................173

Understanding the printer messages....................................................................................................173

Solving printer problems.......................................................................................................................186

Solving print problems..........................................................................................................................192

Solving copy problems..........................................................................................................................218

Solving scanner problems.....................................................................................................................221

Embedded Web Server does not open.................................................................................................225

Contacting customer support................................................................................................................227

Notices.....................................................................................................228

Product information..............................................................................................................................228

Edition notice........................................................................................................................................228

Power consumption..............................................................................................................................232

Index........................................................................................................242

Safety information 6

Safety information

Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer before moving it.

• Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same

time.

Note: Use the handholds located on both sides of the printer to lift it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Safety information 7

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

www.lexmark.com/multifunctionprinters.

Learning about the printer 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Configuring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Information on setting up and configuring the accessibility features of your printer

Help using the prin ter software Windows or Mac Help—Open a printer software program

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Guide—The guides are available at

Note: These guides are also available in other languages.

Lexmark Accessibility Guide—This guide is available at

http://support.lexmark.com.

or application, and then click Help.

Click

Notes:

http://support.lexmark.com.

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

Learning about the printer 9

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation for

your country or region can be found on the support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited Warranty

included with this printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee

156 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airflow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid fluctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature -40 to 43°C (-40 to 110°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 10

1 Right side 304.8 mm (12 in.)

2 Front 508 mm (20 in.)

3 Left side 76.2 (3 in.)

4 Rear 101.6 mm (4 in.)

5 Top 291.7 mm (11.5 in.)

Printer configurations

CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must

use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

Learning about the printer 11

Basic models

1 Printer control panel

2 Automatic document feeder (ADF)

3 Standard bin

4 Top door latch

5 Right side cover

6 Standard 250-sheet tray (Tray 1)

7 Manual feeder

8 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)

Understanding the basic functions of the scanner

• Make quick copies or set the printer to perform specific copy jobs.

• Scan documents and send them to your computer, an e-mail address, or an FTP destination.

• Scan documents and send them to another printer (PDF through an FTP).

Learning about the printer 12

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the page.

Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the ADF

• Load the document into the ADF tray faceup, short edge first.

• Load up to 50 sheets of plain paper into the ADF tray.

• Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.

• Scan media weights from 52 to 120 g/m

(14–32 lb).

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)

into the ADF tray. Place these items on the scanner glass.

Using the scanner glass

When using the scanner glass:

• Place the document facedown on the scanner glass in the corner with the green arrow.

• Scan or copy documents up to 216 x 296.9 mm (8.5 x 11.69 inches).

• Copy books up to 12.7 mm (0.5 inch) thick.

Using the printer control panel

Learning about the printer 13

Use the To

1 Display

• View printing, copying, e‑mailing, and scanning options.

• View printer status and error messages.

2 Select button

• Select menu options.

• Save settings.

3 Arrow buttons Scroll through menus or settings on the display.

4 Keypad Enter numbers, letters, or symbols.

5 Sleep button Enable Sleep mode or Hibernate mode.

6 Cancel button Stop all printer activity.

7 Start button Start a job, depending on which mode is selected.

8 Back button Return to the previous screen.

9 Home button Go to the home screen.

10 Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator l ights on the printer control panel signify a certain printer s tatus or condition.

Indicator light Printer status

Off The printer is off or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

Off The printer is off, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely off for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Additional printer setup 14

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

Available internal options

• Memory card – DDR3 DIMM

• Flash memory – Fonts – Firmware

• Forms and Barcode

• Prescribe

• IPDS

Additional printer setup 15

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Access the controller board at the back of the printer.

Note: This task requires a flat‑head screwdriver.

2 Turn the screws counterclockwise to remove them.

3 Slightly open the controller board access cover, and then shift to the right to remove it.

4 Locate the appropriate connector on the controller board.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.

Touch something metal on the printer before touching any controller board electronic components or connectors.

Additional printer setup 16

5 Reattach the cover.

1 2

1 Memory card connector

2 Option card connector

Additional printer setup 17

6 Turn the screws clockwise to lock the cover.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

1 Access the controller board.

For more information, see

2 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may

cause damage.

“Accessing the controller board” on page 15.

Additional printer setup 18

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

4 Push the memory card straight into the connector, and then push the card toward the controller board wall until

it clicks into place.

5 Close the controller board access cover.

Additional printer setup 19

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 15.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

Additional printer setup 20

4 Push the card firmly into place as shown in the illustration.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

Note: The entire length of the connector on the card must touch and be flushed against the controller board.

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually add

the options in the printer driver to make them available for print jobs. For more information, see

available options in the print driver” on page 23.

“Adding

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more

trained personnel to lift it safely.

Additional printer setup 21

Install the printer and any optional tray in the following order:

• Optional 650‑sheet duo tray with integrated multipurpose feeder (Tray 2)

• Printer

Installing a 650‑sheet duo tray

The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

1 Unpack the optional 650‑sheet duo tray, and then remove all packing material and the dust cover.

2 Place the tray in the location chosen for the printer.

Additional printer setup 22

3 Align the printer with the 650‑sheet duo tray, and then lower the printer into place.

4 Install the dust cover.

Note: When the printer software and any options are installed, it may be necessary to manually add the options in

the printer driver to make them available for print jobs. For more information, see

print driver” on page 23.

“Adding available options in the

Attaching cables

Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate Ethernet cable to the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.

Additional printer setup 23

Use the To

1 USB printer port Connect the printer to a computer.

2 Ethernet port Connect the printer to an Ethernet network.

3 USB wireless port Attach an optional wireless network adapter.

4 Security lock port Lock the system controller board.

5 Printer power cord socket Connect the printer to a properly grounded electrical outlet.

Setting up the printer software

Installing the printer

1 Obtain a copy of the software installer package.

2 Run the installer, and then follow the instructions on the computer screen.

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users

1 Open the printers folder.

Additional printer setup 24

In Windows 8

From the Search charm, type run, and then navigate to:

Run > type control printers > OK

In Windows 7 or earlier

a Click , or click Start and then click Run. b Type control printers. c Press Enter, or click OK.

2 Select the printer you want to update, and then do either of the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Networking

Notes:

• Purchase a MarkNet

information on installing the wireless network adapter, see the instruction sheet that came with the adapter.

• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi

Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To configure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

• A valid, unique IP address for the printer to use on the network

• The network gateway

• The network mask

• A nickname for the printer (optional)

N8352 wireless network adapter before setting up the printer on a wireless network. For

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

Additional printer setup 25

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are four basic options for Security Method: – WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

• Certificates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility

of the computer network adapter, and then look for the network name. If you cannot find the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that

came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Additional printer setup 26

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

• A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

• An Ethernet cable is disconnected from the printer.

• Active NIC is set to Auto. To set this to Auto, navigate to:

> Settings > > Network/Ports > > Active NIC > > Auto >

Note: Make sure to turn off the printer, then wait for at least five seconds, and then turn the printer back on.

1 From the printer control panel, navigate to:

> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >

Wireless Connection Setup >

2 Select a wireless connection setup.

Use To

Search for networks Show available wireless connections.

Note: This menu item shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually type the SSID.

Note: Make sure to type the correct SSID.

Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3 Press , and then follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Before you begin, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

Using the Push Button Configuration (PBC) method

From the printer control panel, navigate to:

> Settings > >Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >

Wireless Connection Setup >

> Wi‑Fi Protected Setup > > Start Push Button Method >

2 Follow the instructions on the printer display.

Additional printer setup 27

Using the Personal Identification Number (PIN) method

From the printer control panel, navigate to:

> Settings > >Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > >

Wireless Connection Setup >

> Wi‑Fi Protected Setup > > Start PIN Method >

2 Copy the eight‑digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address bar.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network mode, and

channel.

4 Click Submit.

5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then turn the

printer back on.

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]

section, see if the status is Connected.

Additional printer setup 28

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. If an option you installed

is not listed, then it is not installed correctly. Remove the option, and then install it again.

• Network setup page—If your printer has networking support, then use this page to verify that the network

connection is working. This page also provides important information that aids network printing configuration.

Printing a menu settings page

Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly.

From the printer control panel, navigate to:

> Settings > Reports > > Menu Settings Page >

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. Settings saved from the menus replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, select another value, and save it.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

1 From the printer control panel, navigate to:

> Settings > Reports > > Network Setup Page >

Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.

2 Check the first section of the network setup page, and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

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Loading paper and specialty media

Proper selection and loading of media can improve how reliably documents print. For more information, see “Avoiding

jams” on page 157 and “Storing paper” on page 45.

Setting the paper size and type

1 From the printer control panel, navigate to:

> Settings > > Paper Menu > > Paper Size/Type >

2 Press the up or down arrow button to select the tray or feeder, and then press .

3 Press the up or down arrow button to select the paper size, and then press .

4 Press the up or down arrow button to select the paper type, and then press to change the settings.

Configuring Universal paper settings

The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the multipurpose

feeder and manual feeder.

• The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the

multipurpose feeder and manual feeder.

1 From the printer control panel, navigate to:

> Settings > > Paper Menu > > Universal Setup >

2 Press the up or down arrow buttons to scroll to Units of Measure, Portrait Height, or Portrait

Width, and then press

3 Enter the preferred settings using the keypad, and then press .

4 Press .

Loading the 250‑sheet tray

The printer has a 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray and the 650-sheet duo tray support the same paper sizes and types and are loaded in the same way.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

1 Pull out the tray completely.

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Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may cause a jam.

2 If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the tray to

extend it.

3 Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded.

Note: Use the paper size indicators on the bottom of the tray to help position the guide.

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