Lexmark 28CC563 User Manual

CX310 Series and CX317

User's Guide

March 2017 www.lexmark.com

Machine type(s):

7527

Model(s):

211, 231

Contents 2

Safety information........................................................................................ 6

Conventions.......................................................................................................................................................... 6

Learning about the printer...........................................................................8

Finding information about the printer.............................................................................................................8

Selecting a location for the printer..................................................................................................................9

Printer conﬁgurations........................................................................................................................................10

Understanding the basic functions of the scanner.................................................................................... 11

Using the ADF and scanner glass..................................................................................................................12

Using the printer control panel.......................................................................................................................12

Understanding the colors of the Sleep button and indicator lights......................................................13

Additional printer setup..............................................................................14

Installing internal options................................................................................................................................. 14

Installing hardware options............................................................................................................................ 20

Attaching cables................................................................................................................................................22

Setting up the printer software......................................................................................................................23

Networking..........................................................................................................................................................24

Verifying printer setup......................................................................................................................................28

Loading paper and specialty media.........................................................29

Setting the paper size and type.................................................................................................................... 29

Conﬁguring Universal paper settings.......................................................................................................... 29

Loading the 250‑sheet tray............................................................................................................................29

Loading the manual feeder.............................................................................................................................32

Loading the 650‑sheet duo tray....................................................................................................................33

Loading the multipurpose feeder..................................................................................................................34

Linking and unlinking trays............................................................................................................................. 37

Paper and specialty media guide.............................................................40

Using specialty media......................................................................................................................................40

Paper guidelines................................................................................................................................................43

Supported paper sizes, types, and weights...............................................................................................46

Contents 3

Printing.........................................................................................................50

Printing a document......................................................................................................................................... 50

Printing from a mobile device.........................................................................................................................51

Printing conﬁdential and other held jobs....................................................................................................52

Printing information pages..............................................................................................................................54

Canceling a print job........................................................................................................................................ 54

Copying........................................................................................................55

Making copies....................................................................................................................................................55

Copying photos................................................................................................................................................. 56

Copying on specialty media...........................................................................................................................56

Customizing copy settings..............................................................................................................................58

Placing information on copies....................................................................................................................... 62

Canceling a copy job........................................................................................................................................63

Understanding the copying options.............................................................................................................63

E-mailing...................................................................................................... 66

Setting up the printer to e-mail......................................................................................................................66

Creating an e-mail shortcut.............................................................................................................................67

E-mailing a document.......................................................................................................................................67

Canceling an e-mail..........................................................................................................................................68

Scanning...................................................................................................... 69

Scanning to an FTP address.......................................................................................................................... 69

Scanning to a computer....................................................................................................................................71

Understanding the printer menus............................................................ 73

Menus list.............................................................................................................................................................73

Supplies menu....................................................................................................................................................74

Paper menu.........................................................................................................................................................74

Reports menu.....................................................................................................................................................84

Network/Ports.....................................................................................................................................................84

Security menu.................................................................................................................................................... 92

Settings menu.................................................................................................................................................... 95

Saving money and the environment...................................................... 122

Saving paper and toner..................................................................................................................................122

Contents 4

Saving energy...................................................................................................................................................122

Recycling............................................................................................................................................................126

Securing the printer.................................................................................. 127

Using the security lock feature.....................................................................................................................127

Statement of Volatility.....................................................................................................................................127

Erasing volatile memory.................................................................................................................................128

Erasing non‑volatile memory........................................................................................................................128

Finding printer security information............................................................................................................128

Maintaining the printer............................................................................ 129

Storing supplies................................................................................................................................................129

Cleaning the printer........................................................................................................................................ 129

Checking the status of parts and supplies.................................................................................................131

Estimated number of remaining pages.......................................................................................................131

Ordering supplies............................................................................................................................................ 132

Replacing supplies...........................................................................................................................................134

Moving the printer........................................................................................................................................... 153

Managing the printer................................................................................155

Finding advanced networking and administrator information.............................................................155

Checking the virtual display..........................................................................................................................155

Setting up e‑mail alerts.................................................................................................................................. 155

Viewing reports................................................................................................................................................156

Conﬁguring supply notiﬁcations from the Embedded Web Server....................................................156

Copying printer settings to other printers................................................................................................. 157

Restoring factory default settings................................................................................................................157

Clearing jams.............................................................................................158

Avoiding jams................................................................................................................................................... 158

Identifying jam locations................................................................................................................................159

Paper jam in the standard bin........................................................................................................................161

Paper jam in the front door........................................................................................................................... 162

Paper jam in trays............................................................................................................................................ 164

Paper jam in the manual feeder...................................................................................................................165

Paper jam in the multipurpose feeder........................................................................................................165

Paper jam in the automatic document feeder..........................................................................................166

Contents 5

Troubleshooting........................................................................................ 168

Understanding the printer messages.........................................................................................................168

Solving printer problems.................................................................................................................................181

Solving print problems....................................................................................................................................187

Solving copy problems...................................................................................................................................214

Solving scanner problems.............................................................................................................................217

Embedded Web Server does not open.....................................................................................................221

Contacting customer support......................................................................................................................223

Notices.......................................................................................................224

Product information........................................................................................................................................224

Edition notice................................................................................................................................................... 224

Power consumption....................................................................................................................................... 228

Index...........................................................................................................235

Safety information 6

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential ﬁre.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

Safety information 7

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your

ﬁngers

are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

or electrical shock, use only the power cord

ﬁre

and unplug the power

o,

speciﬁc

CAUTION—TIPPING HAZARD: Floor-mounted You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

www.lexmark.com/multifunctionprinters.

conﬁgurations

require additional furniture for stability.

Learning about the printer 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

User's Guide and Quick Reference Guide—The guides are available at

Note: These guides are also available in other languages.

http://support.lexmark.com.

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Information on setting up and conﬁguring the accessibility features of your printer

Help using the printer software Windows or Mac Help—Open a printer software

Lexmark Accessibility Guide—This guide is available

http://support.lexmark.com.

program or application, and then click Help.

Click

Notes:

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on your operating system.

Learning about the printer 9

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site. Support telephone numbers and hours of operation

for your country or region can be found on the support Web site or on the printed warranty that came with your printer.

Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

• Machine Type number

• Serial number

• Date purchased

• Store where purchased

Warranty information Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a ﬂat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature -40 to 43°C (-40 to 110°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 10

1 Right side 304.8 mm (12 in.)

2 Front 508 mm (20 in.)

3 Left side 76.2 (3 in.)

4 Rear 101.6 mm (4 in.)

5 Top 291.7 mm (11.5 in.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability.

You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see

www.lexmark.com/multifunctionprinters.

Learning about the printer 11

Basic models

1 Printer control panel

2 Automatic document feeder (ADF)

3 Standard bin

4 Top door latch

5 Right side cover

6 Standard 250-sheet tray (Tray 1)

7 Manual feeder

8 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)

Understanding the basic functions of the scanner

• Make quick copies or set the printer to perform

speciﬁc

• Scan documents and send them to your computer, an e-mail address, or an FTP destination.

• Scan documents and send them to another printer (PDF through an FTP).

copy jobs.

Learning about the printer 12

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents. Note: The ADF scans only one side of the page.

Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

Using the ADF

• Load the document into the ADF tray faceup, short edge ﬁrst.

• Load up to 50 sheets of plain paper into the ADF tray.

• Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.

• Scan media weights from 52 to 120 g/m

(14–32 lb).

• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine

clippings) into the ADF tray. Place these items on the scanner glass.

Using the scanner glass

When using the scanner glass:

• Place the document facedown on the scanner glass in the corner with the green arrow.

• Scan or copy documents up to 216 x 296.9 mm (8.5 x 11.69 inches).

• Copy books up to 12.7 mm (0.5 inch) thick.

Using the printer control panel

Learning about the printer 13

Use the To

1 Display

• View printing, copying, e‑mailing, and scanning options.

• View printer status and error messages.

2 Select button

• Select menu options.

• Save settings.

3 Arrow buttons Scroll through menus or settings on the display.

4 Keypad Enter numbers, letters, or symbols.

5 Sleep button Enable Sleep mode or Hibernate mode.

6 Cancel button Stop all printer activity.

7 Start button Start a job, depending on which mode is selected.

8 Back button Return to the previous screen.

9 Home button Go to the home screen.

10 Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes completely o for 1.9 seconds in a slow, pulsing pattern

The printer is in Hibernate mode.

Additional printer setup 14

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

Available internal options

• Memory card – DDR3 DIMM

• Flash memory – Fonts – Firmware

• Forms and Barcode

• Prescribe

• IPDS

Additional printer setup 15

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

1 Access the controller board at the back of the printer.

Note: This task requires a ﬂat‑head screwdriver.

2 Turn the screws counterclockwise to remove them.

and unplug the power

o,

3 Slightly open the controller board access cover, and then shift to the right to remove it.

4 Locate the appropriate connector on the controller board.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch something metal on the printer before touching any controller board electronic components or connectors.

Additional printer setup 16

5 Reattach the cover.

1 2

1 Memory card connector

2 Option card connector

Additional printer setup 17

6 Turn the screws clockwise to lock the cover.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 15.

2 Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so

may cause damage.

and unplug the power

o,

Additional printer setup 18

3 Align the notch (1) on the memory card with the ridge (2) on the connector.

4 Push the memory card straight into the connector, and then push the card toward the controller board wall

until it clicks into place.

5 Close the controller board access cover.

Additional printer setup 19

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.

1 Access the controller board.

For more information, see

“Accessing the controller board” on page 15.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

and unplug the power

o,

Additional printer setup 20

4 Push the card ﬁrmly into place as shown in the illustration.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

Note: The entire length of the connector on the card must touch and be board.

ﬂushed

against the controller

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually

add the options in the printer driver to make them available for print jobs. For more information, see

“Adding available options in the print driver” on page 24.

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

Additional printer setup 21

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

Install the printer and any optional tray in the following order:

• Optional 650‑sheet duo tray with integrated multipurpose feeder (Tray 2)

• Printer

Installing a 650‑sheet duo tray

The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

and unplug the power

o,

1 Unpack the optional 650‑sheet duo tray, and then remove all packing material and the dust cover.

2 Place the tray in the location chosen for the printer.

Additional printer setup 22

3 Align the printer with the 650‑sheet duo tray, and then lower the printer into place.

4 Install the dust cover.

Note: When the printer software and any options are installed, it may be necessary to manually add the

options in the printer driver to make them available for print jobs. For more information, see

available options in the print driver” on page 24.

“A dd in g

Attaching cables

Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate Ethernet cable to the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.

Additional printer setup 23

Use the To

1 USB printer port Connect the printer to a computer.

2 Ethernet port Connect the printer to an Ethernet network.

3 USB wireless port Attach an optional wireless network adapter.

4 Security lock port Lock the system controller board.

5 Printer power cord socket Connect the printer to a properly grounded electrical outlet.

Setting up the printer software

Installing the printer software

1 Obtain a copy of the software installer package.

• From the software CD that came with your printer.

• Go to http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Additional printer setup 24

Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, an d t h en select Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.

3 Apply the changes.

Networking

Notes:

• Purchase a MarkNet

network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.

• A Service Set

Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To conﬁgure your printer to connect to an Ethernet network, organize the following information before you begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the printer.

• A valid, unique IP address for the printer to use on the network

• The network gateway

• The network mask

• A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember.

Identiﬁer

N8352 wireless network adapter before setting up the printer on a wireless

(SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),

You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable.

Additional printer setup 25

Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select.

• Security Method—There are four basic options for Security Method: – WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

• Certiﬁcates

– No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wireless

utility of the computer network adapter, and then look for the network name. If you cannot ﬁnd the SSID or the security information for your network, then see the documentation that came with the access point, or contact your system support person.

– To ﬁnd the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation

that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person.

Additional printer setup 26

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

• A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

• An Ethernet cable is disconnected from the printer.

• Active NIC is set to Auto. To set this to Auto, navigate to:

> Settings > > Network/Ports > > Active NIC > > Auto >

Note: Make sure to turn o the printer, then wait for at least ﬁve seconds, and then turn the printer back on.

1 From the printer control panel, navigate to:

> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wireless Connection Setup >

2 Select a wireless connection setup.

Use To

Search for networks Show available wireless connections.

Note: This menu item shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually type the SSID.

Note: Make sure to type the correct SSID.

Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3 Press , and then follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Before you begin, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certiﬁed or WPS‑compatible. For more

information, see the documentation that came with your access point.

• A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

Using the Push Button Conﬁguration (PBC) method

From the printer control panel, navigate to:

> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start Push Button Method >

2 Follow the instructions on the printer display.

Additional printer setup 27

Using the Personal Identiﬁcation Number (PIN) method

From the printer control panel, navigate to:

> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start PIN Method >

2 Copy the eight‑digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address bar.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web Server

Before you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network

mode, and channel.

4 Click Submit.

5 Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least ﬁve seconds, and then

turn the printer back on.

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]

section, see if the status is Connected.

Additional printer setup 28

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following:

• Menu settings page—Use this page to verify that all printer options are installed correctly. If an option you

installed is not listed, then it is not installed correctly. Remove the option, and then install it again.

• Network setup page—If your printer has networking support, then use this page to verify that the network

connection is working. This page also provides important information that aids network printing conﬁguration.

Printing a menu settings page

Print a menu settings page to view the current menu settings and to verify if the printer options are installed correctly.

From the printer control panel, navigate to:

> Settings > Reports > > Menu Settings Page >

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default settings. Settings saved from the menus replace the factory default settings as user default settings. A user default setting remains in eect until you access the menu again, select another value, and save it.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing conﬁguration.

1 From the printer control panel, navigate to:

> Settings > Reports > > Network Setup Page >

Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.

2 Check the ﬁrst section of the network setup page, and conﬁrm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning. Consult your system support person for a solution, and then print another network setup page.

Loading paper and specialty media 29

Loading paper and specialty media

Proper selection and loading of media can improve how reliably documents print. For more information, see

“Avoiding jams” on page 158 and “Storing paper” on page 45.

Setting the paper size and type

1 From the printer control panel, navigate to:

> Settings > > Paper Menu > > Paper Size/Type >

2 Press the up or down arrow button to select the tray or feeder, and then press .

3 Press the up or down arrow button to select the paper size, and then press .

4 Press the up or down arrow button to select the paper type, and then press to change the settings.

Conﬁguring Universal paper settings

The Universal paper size is a user‑deﬁned setting that lets you print on paper sizes that are not preset in the printer menus.

Notes:

• The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the

multipurpose feeder and manual feeder.

• The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the

multipurpose feeder and manual feeder.

1 From the printer control panel, navigate to:

> Settings > > Paper Menu > > Universal Setup >

2 Press the up or down arrow buttons to scroll to Units of Measure, Portrait Height, or Portrait

Width, and then press

3 Enter the preferred settings using the keypad, and then press .

4 Press .

Loading the 250‑sheet tray

The printer has a 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray and the 650sheet duo tray support the same paper sizes and types and are loaded in the same way.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

1 Pull out the tray completely.

Loading paper and specialty media 30

Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may cause a jam.

2 If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the

tray to extend it.

3 Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded.

Note: Use the paper size indicators on the bottom of the tray to help position the guide.

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