Understanding the printer control panel....................................................13
Using the control panel...........................................................................................................................13
Understanding the colors of the Sleep button and indicator lights........................................................13
Understanding the home screen.............................................................................................................14
Using the touch-screen buttons..............................................................................................................15
Setting up and using the home screen applications....................................17
Finding the IP address of the printer.......................................................................................................17
Finding the IP address of the computer..................................................................................................17
Accessing the Embedded Web Server.....................................................................................................17
Activating the home screen applications................................................................................................18
Showing or hiding icons on the home screen...................................................................................................18
Using Background and Idle Screen ................................................................................................................... 18
Setting up Forms and Favorites ........................................................................................................................ 18
Loading the multipurpose feeder............................................................................................................48
Linking and unlinking trays......................................................................................................................51
Paper and specialty media guide................................................................53
Using specialty media..............................................................................................................................53
Paper guidelines......................................................................................................................................55
Supported paper sizes, types, and weights.............................................................................................58
Printing forms and a document...............................................................................................................64
Printing from a flash drive or mobile device...........................................................................................65
Printing confidential and other held jobs................................................................................................67
Printing information pages......................................................................................................................68
Canceling a print job................................................................................................................................69
Understanding the printer menus..............................................................70
Paper menu.............................................................................................................................................71
Help menu.............................................................................................................................................120
Saving money and the environment.........................................................122
Saving paper and toner.........................................................................................................................122
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of
accessories can be easily overloaded by a laser printer and may result in poor printer performance, property
damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all
other trays closed until needed.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn off the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer does not have a caster base but is configured with optional trays, then remove the trays.
• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Make sure there is adequate clearance around the printer.
• Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer,
unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
Safety information7
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
This product produces ozone during normal operation, and is equipped with a filter designed to limit ozone
concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during
extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters as indicated in
the product maintenance instructions.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a
power cord, a fax feature or USB cable, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with
a similar configuration, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS.
Learning about the printer8
Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information on setting up and configuring the accessibility
features of your printer
Help using the prin ter softwareWindows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Guide—The guides are
available at
Note: These guides are also available in other
languages.
Lexmark Accessibility Guide—This guide is available at
http://support.lexmark.com.
or application, and then click Help.
Click
Notes:
http://support.lexmark.com.
?
to view context‑sensitive information.
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer9
What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with this printer.
Connecting the printer to an outlet
Connect the power cord to the printer and then to a properly grounded and easily accessible electrical outlet.
Note: The electrical outlet may look different depending on your country or region.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then leave enough room for them also. It is important to:
• Set up the printer near a properly grounded and easily accessible electrical outlet.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust.
– Away from stray staples and paper clips.
– Away from the direct airflow of air conditioners, heaters, or ventilators.
– Free from direct sunlight and humidity extremes.
Learning about the printer10
• Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 30°C (50 to 86°F)
Storage temperature-10 to 40°C (14 to 104°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1Rear120 mm (4.8 in.)
2Right side 400 mm (15.7 in.)
3Front444.5 mm (17.5 in.)
4Left side120 mm (4.8 in.)
5Top150 mm (5.9 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer11
Basic model
1Control panel
2Multipurpose feeder
3Standard 2 x 500-sheet tray
4Standard bin
Configured model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with
a similar configuration, then you may need additional furniture. For more information, see
www.lexmark.com/multifunctionprinters.
Learning about the printer12
Hardware optionAlternative hardware option
1Staple finisherNone
23000‑sheet trayNone
32 x 500‑sheet tray2500‑sheet tray
42500‑sheet tray2 x 500‑sheet tray
5Finisher
None
• Staple, hole punch finisher
• Booklet finisher
When using optional trays:
• The 3000-sheet tray is supported only if the optional 2 x 500- or 2500-sheet tray is installed.
• The staple finisher is not supported if another finisher is installed.
Understanding the printer control panel13
Understanding the printer control panel
Using the control panel
Use theTo
1Display
2Home buttonGo to the home screen.
3Sleep buttonEnable Sleep mode or Hibernate mode.
4KeypadEnter numbers, letters, or symbols on the printer.
5Stop or Cancel button Stop all printer activity.
6Indicator lightCheck the status of the printer.
• Show the status of the printer.
• Set up and operate the printer.
The following actions wake the printer from Sleep mode:
• Touching the control panel home screen
The following actions wake the printer from Hibernate mode:
• Pressing the Sleep button until the printer wakes
• Performing a power‑on reset using the main power switch
Understanding the colors of the Sleep button and indicator
lights
The colors of the Sleep button and indicator l ights on the printer control panel signify a certain printer s tatus or condition.
Understanding the printer control panel14
Indicator lightPrinter status
OffThe printer is off or in Hibernate mode.
Blinking greenThe printer is warming up, processing data, or printing.
Solid greenThe printer is on, but idle.
Blinking redThe printer requires user intervention.
Sleep button lightPrinter status
OffThe printer is off, idle or in Ready state.
Solid amberThe printer is in Sleep mode.
Blinking amberThe printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes
completely off for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and
active embedded solutions.
TouchTo
1Change LanguageChange the primary language of the printer.
2BookmarksCreate, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable in Forms and Favorites.
3Held JobsDisplay all current held jobs.
Understanding the printer control panel15
TouchTo
4USBView, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
5MenusAccess printer menus.
Note: These menus are available only when the printer is in Ready state.
6Status message bar
• Show the current printer status such as Ready or Busy.
• Show the status of printer supplies.
• Show intervention messages and the instructions on how to clear them.
7Status/Supplies
• Show a printer warning or error message whenever the printer requires intervention to
continue processing.
• View more information on the printer warning or message, and on how to clear it.
8TipsView a context‑sensitive help information.
These may also appear on the home screen:
TouchTo
Search Held JobsSearch current held jobs.
Jobs by userAccess print jobs saved by user.
Profiles and AppsAccess profiles and applications.
Features
FeatureDescription
Attendance message alert
If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Warning
Printer IP address
Example: 123.123.123.123
If an error condition occurs, then this icon appears.
The IP address of your printer is located at the top left corner of the home screen.
You can use the IP address when accessing the Embedded Web Server to view and
remotely configure printer settings.
Using the touch-screen buttons
Note: Your home screen may vary, depending on your home screen customization settings, administrative setup,
and active embedded solutions.
Understanding the printer control panel16
Touch theTo
1Radio buttonSelect or clear an item.
2Up arrowScroll up.
3Down arrowScroll down.
4Accept button Save a setting.
5Cancel button
• Cancel an action or a selection.
• Return to the previous screen.
TouchTo
Return to the home screen.
Open a context-sensitive Help dialog on the printer control panel.
Scroll to the left.
Scroll to the right.
Setting up and using the home screen applications17
Setting up and using the home screen applications
Notes:
• Your home screen may vary depending on your home screen customization settings, administrative setup, and
active embedded applications. Some applications are supported only in some printer models.
• There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Finding the IP address of the computer
For Windows users
1 In the Run dialog box, type cmd to open the command prompt.
2 Type ipconfig, and then look for the IP address.
For Macintosh users
1 From System Preferences in the Apple menu, select Network.
2 Select your connection type, and then click Advanced > TCP/IP.
3 Look for the IP address.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications18
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Activating the home screen applications
Showing or hiding icons on the home screen
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
3 Select the check boxes to specify which icons appear on the printer home screen.
Note: Cleared check box items are hidden.
4 Click Submit.
Using Background and Idle Screen
IconDescription
The application lets you customize the background and idle screen of your printer home screen.
1 From the home screen, navigate to:
Change Background > select background to use
2 Touch .
Setting up Forms and Favorites
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To
check for updates of this User’s Guide, go to
http://support.lexmark.com.
Setting up and using the home screen applications19
UseTo
Streamline work processes by letting you quickly find and print frequently used online forms directly
from the printer home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2 Click Settings > Apps > Apps Management > Forms and Favorites.
3 Click Add, and then customize the settings.
Notes:
• See the mouse-over help beside each field for a description of the setting.
• To make sure the location settings of the bookmark are correct, type the correct IP address of the host
computer where the bookmark is located. For more information on obtaining the IP address of the host
computer, see
“Finding the IP address of the computer” on page 17.
• Make sure the printer has access rights to the folder where the bookmark is located.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Understanding Eco‑Settings
IconDescription
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Setting up and using the home screen applications20
Setting up Remote Operator Panel
This application enables you to interact with the printer control panel even when you are not physi cally near the network
printer. From your computer, you can view the printer status, release held print jobs, create bookmarks, and do other
print-related tasks.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
• If a JVM Out of Memory error occurs, then repeat the export process until the configuration file is
saved.
• If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply.
For multiple applications
a Click Settings > Import/Export.
b Export or import a configuration file.
Note: When importing a configuration file, click Submit to complete the process.
Additional printer setup21
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Available internal options
• Memory card
– DDR2 DIMM
– Flash memory
• Fonts
• Firmware cards
– Forms and Bar Code
– PRESCRIBE
– IPDS
• Printer hard disk
• Lexmark
– Standard 10/100/1000 Ethernet
– MarkNet
– MarkNet N8352 802.11 b/g/n wireless print server
TM
Internal Solutions Ports (ISP)
TM
N8350 802.11 b/g/n wireless print server
Accessing the controller board
Note: Use the screwdriver located inside the bottom front door of the printer.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Additional printer setup22
1 Remove the connector cover.
2 Remove the screws from the controller board access cover.
3 Remove the access cover.
4 Use the following illustration to locate the appropriate connector:
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or
connectors.
Additional printer setup23
1Option card connector
2Memory card connector
3Lexmark Internal Solutions Port or printer hard disk connector
5 Align the base of the access cover to the printer.
Additional printer setup24
6 Reattach the access cover.
7 Tighten the screws on the access cover.
8 Reattach the connector cover.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 21.
2 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so may
cause damage.
3 Align the notch (1) on the memory card with the ridge (2) on the connector.
Additional printer setup25
4 Push the memory card straight into the connector, and then push the card toward the controller board wall until
it clicks into place.
Installing an optional card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 21.
2 Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card. Doing so may
cause damage.
3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
Additional printer setup26
4 Push the card firmly into place.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Note: The entire length of the connector on the card must touch and be flush with the controller board.
Installing an Internal Solutions Port
Note: Use the screwdriver located inside the bottom front door of the printer.
The controller board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity
options.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Additional printer setup27
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer first before touching any controller board electronic components or
connectors.
1 Unpack the ISP kit.
1ISP
2Plastic mounting bracket
3Thumbscrews
2 Access the controller board. For more information, see “Accessing the controller board” on page 21.
3 Align the posts of the plastic mounting bracket with the holes on the controller board cage, and then press the
bracket on the cage until it clicks into place.
4 Install the ISP on the bracket.
Additional printer setup28
5 Use the thumbscrew to attach the bracket to the ISP.
6 Secure the ISP mounting bracket to the controller board cage using the screws.
7 Insert the plug of the ISP interface cable into the connector of the controller board.
Installing a printer hard disk
Note: Use the screwdriver located inside the bottom front door of the printer.
Additional printer setup29
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or
memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord
from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn
them off as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Touch a metal surface on the printer before touching any controller board electronic components or connectors.
1 Access the controller board.
For more information, see
“Accessing the controller board” on page 21.
2 Unpack the hard disk.
3 Locate the appropriate connector on the controller board cage.
Note: If an optional ISP is installed, then the hard disk must be installed onto the ISP.
Additional printer setup30
To install a hard disk onto the ISP:
a Remove the screws attached to the hard disk mounting bracket, and then remove the bracket.
b Align the standoffs of the hard disk to the holes in the ISP, and then press the hard disk down until the standoffs
are in place.
Installation warning: Hold the hard disk by its edges. Touching or pressing on the center of the hard disk
may damage it.
c Insert the plug of the hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color‑coded.
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