Loading paper and specialty media............................................................48
Setting the paper size and type...............................................................................................................48
Configuring Universal paper settings......................................................................................................48
Loading the standard 250‑sheet tray and optional 550‑sheet tray.........................................................48
Loading the 650‑sheet duo drawer.........................................................................................................51
Loading the multipurpose feeder............................................................................................................52
Loading the manual feeder.....................................................................................................................54
Linking and unlinking trays......................................................................................................................56
Paper and specialty media guide................................................................58
Paper guidelines......................................................................................................................................58
Printing a document................................................................................................................................64
Printing from a flash drive.......................................................................................................................65
Printing on specialty media.....................................................................................................................67
Printing confidential and other held jobs................................................................................................70
Printing photos from a PictBridge‑enabled digital camera.....................................................................72
Printing information pages......................................................................................................................72
Canceling a print job................................................................................................................................73
Making copies.........................................................................................................................................74
Copying film photos................................................................................................................................75
Copying on specialty media.....................................................................................................................75
Sending a fax.........................................................................................................................................106
Paper menu...........................................................................................................................................125
Help menu.............................................................................................................................................199
Securing the printer hard disk and other installed memory......................201
Statement of Volatility..........................................................................................................................201
Understanding jam numbers and locations..........................................................................................230
200 paper jam.......................................................................................................................................232
201 paper jam.......................................................................................................................................232
202 paper jam.......................................................................................................................................233
230 paper jam.......................................................................................................................................235
235 paper jam.......................................................................................................................................235
24x paper jam........................................................................................................................................236
250 paper jam.......................................................................................................................................237
290–294 paper jams..............................................................................................................................238
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided
with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public
switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
Safety information8
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a
multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more
information, see
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
www.lexmark.com/multifunctionprinters.
Learning about the printer9
Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the prin ter softwareWindows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Gu ide—The guides may
be available on the Software and Documentation CD.
For more information, visit
http://support.lexmark.com.
Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
or application, and then click Help.
?
Click
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer10
What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then also leave enough room for them. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer11
32.07 kg
(70.71 lb)
5
1
4
1102 mm (4 in.)
2508 mm (20 in.)
3152 mm (6 in.)
476 mm (3 in.)
5254 mm (10 in.)
3
2
Learning about the printer12
Printer configurations
Basic models
3
3
2
1
3
1
2
1
4
2
4
4
5
7
1Printer control panel
2Automatic Document Feeder (ADF)
3Standard exit bin
4Top door latch
5Right side cover
6Standard 250-sheet tray (Tray 1)
7Manual feeder
8650-sheet duo drawer with integrated multipurpose feeder (Tray 2)
9Optional 550-sheet tray (Tray 3)
6
8
7
6
5
5
6
7
9
8
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for workgroups. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, an FTP server, or a USB flash memory device.
Learning about the printer13
Understanding the ADF and scanner glass
Automatic Document Feeder (ADF)Scanner glass
C
AB
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Use the ADF for multiple‑page documents.
You can use the ADF or the scanner glass to scan documents.
Using the ADF
The ADF can scan multiple pages including duplex (two‑sided) pages. When using the ADF:
Note: Duplex scanning is not available on selected printer models.
• Load the document into the ADF faceup, short edge first.
• Load up to 50 sheets of plain paper into the ADF.
• Scan sizes from 125 x 216 mm (4.9 x 8.5 in.) wide to 127 x 356 mm (5 x 14 in.) long.
• Scan media weights from 52 to 120 g/m
2
(14 to 32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the corner with the green arrow.
• Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
• Copy books up to 12.7 mm (0.5 in.) thick.
Learning about the printer14
Understanding the printer control panel
1
2
ABC3DEF
@!.
2
1
MNO
JKL
GHI
6
5
4
WXYZ
TUV
PQRS
9
8
10
ItemDescription
7
0
#
98
3
4
5
6
7
1DisplayView scanning, copying, faxing, and printing options as well as status and error messages.
2Keypad
@!.
1
GHI
4
PQRS
7
3Pause
ABC3DEF
2
JKL
5
TUV
8
0
Enter numbers, letters, or symbols on the display.
MNO
6
WXYZ
9
#
• Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a Pause
is represented by a comma (,).
• From the home screen, press to redial a fax number.
• The button functions only within the Fax menu or with fax functions. When outside of the Fax
menu, fax function, or home screen, pressing
4Back
In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The default
value of 1 appears if the entire number is deleted by pressing
In the Fax Destination List, press
You can also press
of
causes the cursor to move up one line.
to delet e a n e nt ir e s hortcut en tr y. On ce an e ntire li ne is de le ted , anoth er pr es s
In the E-mail Destination List, press
to delete the right-most digit of a number entered manually.
to delete the character to the le ft of the cursor. If the character
is in a shortcut, then the shortcut is deleted.
5USB portInsert a flash drive to send data to the printer or to scan a file to the flash drive.
causes an error beep.
numerous times.
6Home
7Submit
Press to return to the home screen.
• Press to initiate the current job indicated on the display.
• From the home screen, press to start a copy job with the default settings.
• If pressed while a job is scanning, then the button has no effect.
Learning about the printer15
ItemDescription
8Indicator light
9Stop
10Sleep
• Off—The printer is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
Press to stop all printer activity.
A list of options is offered once Stopped appears on the display.
Press to put printer into or out of Sleep Mode.
Understanding the home screen16
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen
buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to
messages.
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
TouchTo
CopyAccess the Copy menus and make copies.
E-mailAccess the E-mail menus and send e‑mails.
FaxAccess the Fax menus and send fax.
Access the printer menus.
Note: These menus are available only when the printer is in the Ready state.
FTPAccess the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server.
Status message bar
Status/Supplies
USB or USB Thumbdrive View, select, print, scan, or e‑mail photos and documents from a flash drive.
BookmarksCreate, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Toner Low or Cartridge Low.
• Show intervention messages so the printer can continue processing.
• Display a warning or error message whenever the printer requires intervention to continue
processing.
• Access the messages screen for more information on the message, and how to clear it.
Note: This button appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
Note: The tree view supports only bookmarks created from this function, and not from any
other application.
Held JobsDisplay all current held jobs.
Understanding the home screen17
Other buttons that may appear on the home screen:
TouchTo
Search held jobsSearch on any of the following items:
• User name for held or confidential print jobs
• Job names for held jobs, excluding confidential print jobs
• Profile names
• Bookmark container or print job names
• USB container or print job names for supported file types
Release Held FaxAccess the list of held faxes.
Note: This button appears only when there are held faxes with a
scheduled hold time previously set.
Lock DeviceOpen a password entry screen. Enter the correct password to lock the
printer control panel.
Note: This button appears only when the printer is unlocked and
password has been set.
Unlock DeviceOpen a password entry screen. Enter the correct password to unlock
the printer control panel.
Note: This button appears only when the printer is locked. The
printer control panel buttons and shortcuts cannot be used while
this appears.
Cancel JobsOpen the Cancel Jobs screen. The Cancel Jobs screen shows three
headings: Print, Fax, and Network.
The following options are available under the Print, Fax, and Network
headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can
show only three jobs per screen. If more than three jobs exist in a
column, then an arrow appears enabling you to scroll through the jobs.
Change LanguageLaunch the Cha nge Language pop‑up window that allows you to change
the primary language of the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings and
administrative setup.
Understanding the home screen18
Sample touch screen
TouchTo
SubmitSubmit changes made in the printer settings.
Sample CopyPrint a sample copy.
Right arrow
Left arrow
Home
Right increase
Left decrease
Scroll to the right.
Scroll to the left.
Return to the home screen.
Select a higher value.
Select a lower value.
Exit
Exit from the current screen.
Understanding the home screen19
TouchTo
Tips
Open a context-sensitive Help dialog on the touch screen.
Other touch-screen buttons
TouchTo
Accept
Cancel
Reset
Save a setting.
• Cancel an action or a selection.
• Exit a screen and lets you return to the previous screen without saving changes.
Reset values on the screen.
Radio button
Select or clear an item.
Features
FeatureDescription
Menu trail line:
Menus > Settings > Copy Settings >
Number of Copies
Attendance message alert
A menu trail line is located at the top of each menu screen. This feature shows the
path taken to arrive at the current menu.
Touch any of the underlined words to return to that menu.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and it does not become the default
setting.
If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Understanding the home screen20
FeatureDescription
Warning
If an error condition occurs, then this icon appears.
Setting up and using the home screen applications21
Setting up and using the home screen applications
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1 From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
2 Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.
3 Click Submit.
Setting up and using the home screen applications22
Activating the home screen applications
Your printer comes with preinstalled home screen applications. To use these applications, activate and set up these
applications using the Embedded Web Server. For more information about accessing the Embedded Web Server, see
“Accessing the Embedded Web Server” on page 21.
For detailed information about configuring and using the home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.
Setting up Forms and Favorites
IconDescription
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
2 Click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
3 Define the bookmarks, and then customize the settings.
4 Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Setting up Scan to Network
IconDescription
The application lets you capture a digital image of a hard‑copy document and route it to a shared network
folder. You can define up to 30 unique folder destinations.
Notes:
• The printer must have permission to write to the destinations. From the computer where the
destination is specified, use sharing, security, and firewall settings to allow the printer at least a
write access. For help, see the documentation that came with your operating system.
• The Scan to Network icon appears only when one or more destinations are defined.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications23
3 Specify the destinations, and then customize the settings.
4 Click Apply.
To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the
printer display.
Setting up My MFP
IconDescription
The application lets you customize your touch‑screen settings and store those preferences in a flash
drive. Each time you want to copy, fax, or scan, insert the flash drive into the USB port of the printer. All
your personal preferences are automatically uploaded, including job settings, home screen preferences,
and address book.
Note: The icon appears only when a flash drive with My MFP settings is inserted into the USB port of
the printer.
To set up My MFP, insert a flash drive into the USB port of the printer, and then follow the instructions on the printer
display to run the setup wizard.
To use My MFP, insert the flash drive into the USB port of the printer when you want to copy, fax, or scan.
Understanding WS‑Scan
A WS‑Scan icon and its description
IconDescription
The Web Services‑Scan application lets you scan documents at the network printer, and then send the
scanned image to your computer. WS‑Scan is a Microsoft application that is similar to Scan to Network,
but has the capability of sending the scanned image to a Windows‑based application. To learn more
about WS‑Scan, see the Microsoft documentation.
Note: The icon appears on the printer home screen only when there is a computer registered with the
network printer. The computer must have either Windows 8, Windows 7, or Windows Vista operating
system installed.
Setting up Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the network printer. From your computer screen, you can view the printer
status, release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing
at the network printer.
1 Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets
of numbers separated by periods, such as 123.123.123.123.
3 From Installed Solutions, click the name of the application you want to configure.
4 Click Configure > Import.
5 Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.
Additional printer setup25
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
section explain how to install the available cards; you can also use them to locate a card for removal.
Available options
Note: Certain options are not available on selected printer models.
Memory cards
•
Printer memory
• Flash memory
• Font cards
Additional printer setup26
Using the security lock feature
The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,
the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to
the printer in the location shown.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.
1 Access the system board at the back of the printer.
a Turn the screws on the cover counterclockwise to remove them.
b Remove the cover.
Additional printer setup27
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
2 Use the following illustration to locate the connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup28
1
1Flash memory or font card connector
2Memory card connector
2
Additional printer setup29
3 Open the memory card connector latches.
4 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
5 Align the notches on the memory card with the ridges on the connector.
2
1Notches
2Ridges
6 Push the memory card straight into the connector until it snaps into place.
1
7 Reinstall the system board cover.
Additional printer setup30
Installing a flash memory or font card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.
1 Access the system board at the back of the printer.
a Turn the screws on the cover counterclockwise to remove them.
b Remove the cover .
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