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2500 Series All-In-One
User's Guide
December 2006 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Important safety information
Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply
cord.
Connect the power supply cord to an electrical outlet that is near the product and easily accessible.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of
some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the
power supply cord or telephone, during a lightning storm.
CAUTION: When closing the scanner unit, make sure to keep your hands out from underneath the scanner unit.
SAVE THESE INSTRUCTIONS.
Operating system notice
All features and functions are operating system-dependent. For complete descriptions:
• Windows users—See the User's Guide.
• Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software.
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Contents
Finding information about the printer..........................................................................7
Setting up the printer...................................................................................................11
Checking the box contents................................................................................................................11
Learning about the printer..........................................................................................12
Understanding the parts of the printer...............................................................................................12
Using the control panel buttons.........................................................................................................14
Learning about the software.......................................................................................15
Using the printer software..................................................................................................................15
Using the Lexmark Imaging Studio....................................................................................................15
Using the Solution Center..................................................................................................................16
Using Print Properties........................................................................................................................18
Opening Print Properties ............................................................................................................................ 18
Using the Save Settings menu ................................................................................................................... 18
Using the I Want To menu.......................................................................................................................... 18
Using the Options menu ............................................................................................................................. 18
Using the Print Properties tabs................................................................................................................... 19
Using the Toolbar..............................................................................................................................19
Resetting printer software settings to defaults..................................................................................20
Loading paper and original documents.....................................................................21
Loading paper....................................................................................................................................21
Loading various paper types.............................................................................................................21
Loading original documents on the scanner glass............................................................................24
Printing.........................................................................................................................26
Changing the paper type...................................................................................................................26
Printing a document...........................................................................................................................26
Printing a Web page..........................................................................................................................26
Printing high-quality graphics............................................................................................................27
Printing photos or images from a Web page.....................................................................................27
Printing collated copies......................................................................................................................28
Printing the last page first (reverse page order)................................................................................28
Printing on both sides of the paper (duplexing).................................................................................29
Printing transparencies......................................................................................................................29
Printing envelopes.............................................................................................................................29
Printing iron-on transfers...................................................................................................................30
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Printing cards.....................................................................................................................................30
Printing multiple pages on one sheet................................................................................................30
Working with photos...................................................................................................32
Retrieving and managing photos.......................................................................................................32
Transferring all photos from a media device using the computer............................................................... 32
Transferring selected photos from a media device using the computer .....................................................32
Printing photos using the computer...................................................................................................32
Printing photos from the Photo Library ....................................................................................................... 32
Printing all photos from a media device using the computer ......................................................................33
Printing selected photos from a media device using the computer ............................................................ 33
Printing Photo Packages ............................................................................................................................ 34
Creating photo projects.....................................................................................................................34
Creating Photo Greeting Cards .................................................................................................................. 34
Creating and viewing a slideshow .............................................................................................................. 35
Printing an image as a multiple-page poster .............................................................................................. 35
Copying.........................................................................................................................36
Copying using the control panel........................................................................................................36
Making a copy ............................................................................................................................................36
Copying 4 x 6 photos.................................................................................................................................. 36
Copying using the computer..............................................................................................................37
Copying a document using the computer ................................................................................................... 37
Copying a photo using the computer.......................................................................................................... 38
Scanning.......................................................................................................................39
Scanning using the control panel......................................................................................................39
Scanning using the computer............................................................................................................39
Scanning a document using the computer ................................................................................................. 39
Scanning a photo to the Photo Library ....................................................................................................... 40
Scanning multiple photos at one time using the computer.........................................................................40
Scanning multiple photos using the computer............................................................................................ 40
Scanning documents or images for e-mailing ............................................................................................42
Saving a scanned image on the computer ................................................................................................. 42
Removing image patterns from photos, magazines, or newspapers.......................................................... 43
Customizing scan settings using the computer .......................................................................................... 43
Changing the order of programs in the Scan Application list...................................................................... 44
Faxing...........................................................................................................................45
Sending a fax using the software......................................................................................................45
Receiving a fax using the software....................................................................................................46
Using the computer Phone Book.......................................................................................................46
Printing fax activity reports................................................................................................................46
Blocking junk faxes............................................................................................................................47
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Customizing fax settings....................................................................................................................47
Customizing settings using the Fax Solution Software............................................................................... 47
Setting the number of rings before receiving a fax automatically............................................................... 48
Maintaining the printer................................................................................................49
Changing print cartridges..................................................................................................................49
Removing a used print cartridge................................................................................................................. 49
Installing print cartridges............................................................................................................................. 49
Achieving better print quality.............................................................................................................51
Improving print quality ................................................................................................................................ 51
Aligning the print cartridges ........................................................................................................................ 51
Cleaning the print cartridge nozzles ........................................................................................................... 52
Wiping the print cartridge nozzles and contacts ......................................................................................... 52
Preserving the print cartridges...........................................................................................................53
Cleaning the scanner glass...............................................................................................................54
Ordering supplies..............................................................................................................................54
Using genuine Lexmark print cartridges............................................................................................55
Refilling a print cartridge....................................................................................................................55
Recycling Lexmark products.............................................................................................................55
Troubleshooting...........................................................................................................56
Setup troubleshooting........................................................................................................................56
Power button is not lit ................................................................................................................................. 56
Software does not install ............................................................................................................................ 56
Page does not print .................................................................................................................................... 57
Print troubleshooting..........................................................................................................................58
Improving print quality ................................................................................................................................ 59
Poor text and graphic quality ...................................................................................................................... 59
Poor quality at the edges of the page......................................................................................................... 60
Print speed is slow...................................................................................................................................... 60
Partial document or photo prints................................................................................................................. 60
Photo smudges........................................................................................................................................... 61
Copy troubleshooting.........................................................................................................................61
Copier does not respond ............................................................................................................................ 61
Scanner unit does not close ....................................................................................................................... 61
Poor copy quality ........................................................................................................................................ 61
Partial document or photo copies ............................................................................................................... 62
Scan troubleshooting.........................................................................................................................62
Scanner does not respond ......................................................................................................................... 62
Scan was not successful ............................................................................................................................ 62
Scanning takes too long or freezes the computer ...................................................................................... 63
Poor scanned image quality .......................................................................................................................63
Partial document or photo scans ................................................................................................................ 63
Fax troubleshooting...........................................................................................................................64
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Cannot send or receive a fax...................................................................................................................... 64
Can send but not receive faxes.................................................................................................................. 64
Can receive but not send faxes.................................................................................................................. 64
Printer receives a blank fax ........................................................................................................................ 64
Received fax has poor print quality ............................................................................................................ 65
Jams and misfeeds troubleshooting..................................................................................................65
Paper jams ................................................................................................................................................. 65
Paper or specialty media misfeeds............................................................................................................. 66
Printer does not feed paper, envelopes, or specialty media....................................................................... 66
Banner paper jams ..................................................................................................................................... 66
Blinking lights on the control panel....................................................................................................67
Error messages.................................................................................................................................68
Removing and reinstalling the software............................................................................................69
Notices..........................................................................................................................70
Edition notice.....................................................................................................................................70
Power consumption...........................................................................................................................71
Index..............................................................................................................................73
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Finding information about the printer
Setup sheet
Description Where to find
The Setup sheet gives you instructions for setting up
hardware and software.
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
Getting Started or Setup Solutions booklet
Description Where to find
The Getting Started booklet gives you instructions for
setting up hardware and software (on Windows
operating systems) and some basic instructions for
using the printer.
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
You can find this document in the printer box or on the
Lexmark Web site at www.lexmark.com.
1 From the Finder desktop, double-click the
Lexmark 2500 Series folder.
2 Double-click the printer Help icon.
The Setup Solutions booklet tells you how to solve
printer setup problems.
Note: These documents do not ship with all printers. If
you did not receive a Getting Started booklet or a Setup
Solutions booklet, see the User's Guide instead.
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User's Guide
Description Where to find
The User's Guide gives you instructions for using the
printer and other information such as:
• Using the software (on Windows operating systems)
• Loading paper
• Printing
• Working with photos
• Scanning (if supported by your printer)
• Making copies (if supported by your printer)
• Faxing (if supported by your printer)
• Maintaining the printer
• Connecting the printer to a network (if supported by
your printer)
• Troubleshooting problems with printing, copying,
scanning, faxing, paper jams, and misfeeds
Note: If your printer supports Macintosh operating
systems, see the Mac Help:
1 From the Finder desktop, double-click the Lexmark
2500 Series folder.
2 Double-click the printer Help icon.
Help
When you install the printer software, the User's Guide
will be installed.
1 Click Start Programs or All Programs
Lexmark 2500 Series.
2 Click User's Guide.
If the link to the User's Guide is not on your desktop,
follow these instructions:
1 Insert the CD.
The installation screen appears.
Note: If necessary, click Start Run, and then type
D:\setup, where D is the letter of your CD-ROM
drive.
2 Click View User's Guide (including Setup
Troubleshooting).
3 Click Yes.
An icon of the User's Guide appears on your
desktop, and the User's Guide appears on the
screen.
You can also find this document on the Lexmark Web
site at www.lexmark.com.
Description Where to find
The Help gives you instructions for using the software, if
your printer connects to a computer.
While in any Lexmark software program, click Help,
Tips Help, or Help Help Topics.
Lexmark Solution Center
Description Where to find
The Lexmark Solution Center software is included on
your CD. It installs with the other software, if your printer
connects to a computer.
To access the Lexmark Solution Center:
1 Click Start Programs or All Programs
Lexmark 2500 Series.
2 Select Lexmark Solution Center.
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Customer support
Description Where to find (North America) Where to find (rest of world)
Telephone support
E-mail support
Call us at
• US: 1-800-332-4120
Monday–Friday (8:00 AM–11:00 PM ET)
Saturday (Noon–6:00 PM ET)
• Canada: 1-800-539-6275
English
Monday–Friday (9:00 AM–11:00 PM)
Saturday (Noon–6:00 PM)
French
Monday–Friday (9:00 AM–7:00 PM)
• Mexico: 001-888-377-0063
Monday–Friday (8:00 AM–8:00 PM ET)
Note: Support numbers and times may change
without notice. For the most recent phone
numbers available, see the printed warranty
statement that shipped with your printer.
For e-mail support, visit our Web site:
www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Technical Support.
3 Select your printer family.
4 Select your printer model.
5 From the Support Tools section, click e-
Mail Support.
6 Complete the form, and then click Submit
Request.
Telephone numbers and support hours vary
by country or region.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
E-mail support varies by country or region,
and may not be available in some instances.
Visit our Web site at www.lexmark.com.
Select a country or region, and then select
the Customer Support link.
Note: For additional information about
contacting Lexmark, see the printed
warranty that shipped with your printer.
Limited Warranty
Description Where to find (US) Where to find (rest of world)
Limited Warranty Information
Lexmark International, Inc.
furnishes a limited warranty that this
printer will be free of defects in
materials and workmanship for a
period of 12 months after the
original date of purchase.
To view the limitations and conditions of
this limited warranty, see the Statement of
Limited Warranty included with this
printer, or set forth at
www.lexmark.com.
1 Click CUSTOMER SUPPORT.
2 Click Warranty Information.
Warranty information varies by
country or region. See the printed
warranty that shipped with your
printer.
3 From the Statement of Limited
Warranty section, click Inkjet &
All-In-One Printers.
4 Scroll through the Web page to view
the warranty.
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Record the following information (located on the store receipt and the back of the printer), and have it ready when
you contact us so that we may serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
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Setting up the printer
Checking the box contents
Name Description
Black print cartridge Cartridges to be installed into the printer.
1
Color print cartridge
2
Note: Cartridge combinations vary depending on the product
purchased.
Cartridge return bags Used to return the licensed cartridges that shipped with the printer.
3
Power cord Attaches to the power supply port located at the back of the printer.
4
Note: Your power cord may look different from the one shown.
Installation software CD
5
• Installation software for the printer
• Help
• User's Guide in electronic format
Setup sheet Instructions on setting up printer hardware and software, and information
6
on setup troubleshooting.
Getting Started or Setup Solutions Printed booklet that serves as a guide (available in certain geographies
7
only).
Note: The complete version of the User's Guide can be found on the
installation software CD that shipped with the printer.
Note: A USB cable may or may not be included.
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Learning about the printer
Understanding the parts of the printer
4
3
Use the To
Paper support Load paper.
1
Control panel Operate the printer.
2
For more information, see “Using the control panel buttons” on page 14.
Paper exit tray Hold paper as it exits.
3
5
6
1
7
2
Top cover Access the scanner glass.
4
Paper feed guard Prevent small objects from falling inside.
5
Paper guide Keep paper straight when feeding.
6
Scanner glass Copy, scan, fax, or remove an item.
7
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1
2
3
Use the To
Scanner unit Access the print cartridges.
1
Scanner support Hold up the scanner unit.
2
Print cartridge carrier Install, replace, or remove a print cartridge.
3
5
4
Power supply with port Connect the printer to a power source.
4
USB port Connect the printer to a computer using a USB cable.
5
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Using the control panel buttons
Press To
1
2
Load or eject paper.
• Cancel a print, copy, or scan job in progress.
• Clear error messages.
3
4
5
6
7
Scan a document or photo(s) to the computer.
Start a 4 x 6 color photo copy.
Start a color copy of a document or photo.
Start a black-and-white copy of a document or photo.
• Turn the printer on or off.
• Cancel a print, copy, or scan job in progress.
• Reset the printer.
Check To
The light
Determine if the color print cartridge needs to be replaced. For more information,
see “Blinking lights on the control panel” on page 67.
The light
Determine if the black (or photo) print cartridge needs to be replaced. For more
information, see “Blinking lights on the control panel” on page 67.
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Learning about the software
This chapter tells how to use the printer with Windows operating systems. If you are using a Macintosh operating
system, see the Mac Help:
1 From the Finder desktop, double-click the Lexmark 2500 Series folder.
2 Double-click the printer Help icon.
Using the printer software
Use this software To
The Lexmark Imaging Studio Preview, scan, copy, print, or fax documents or photos.
The Solution Center Find troubleshooting, maintenance, and cartridge ordering information.
Print Properties Select the best print settings for the document you are printing.
The Toolbar Create printer-friendly versions of an active Web page.
Using the Lexmark Imaging Studio
To open the Lexmark Imaging Studio Welcome screen, use one of these methods:
Method 1 Method 2
From the desktop, double-click the Lexmark Imaging
Studio icon.
Click the Lexmark Imaging Studio icon for the task you want to complete.
Click To Details
Scan
Copy
Fax Send a photo or document as a fax.
E-mail Send a document or photo as an attachment
1 Click Start Programs or All Programs Lexmark
2500 Series.
2 Select Lexmark Imaging Studio.
• Scan a photo or document.
• Save, edit, or share your photo or
document.
• Copy a photo or document.
• Reprint or enlarge your photo.
to an e-mail message.
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Click To Details
View/Print Photo Library Browse, print, or share your photos.
Transfer Photos Download photos from a memory card, flash
drive, CD, or PictBridge-enabled digital
camera to the Photo Library.
Photo Greeting Cards Make quality greeting cards from your photos.
Photo Packages Print multiple photos in various sizes.
Slideshow View your photos in motion.
Poster Print your photos as a multiple-page poster.
From the bottom left corner of the Welcome screen,
Click To
Setup and diagnose printer
• Check ink levels.
• Order print cartridges.
• Find maintenance information.
• Select other Solution Center tabs for more information, including how to change
printer settings and troubleshooting.
Setup and manage faxes Set printer fax settings for:
• Dialing and Sending
• Ringing and Answering
• Fax Printing/Reports
• Speed Dial and Group Dial numbers
Using the Solution Center
The Solution Center provides help, as well as information about the printer status and ink level.
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To open the Solution Center, use one of these methods:
Method 1 Method 2
1 From the desktop, double-click the Lexmark Imaging
Studio icon.
2 Click Setup and diagnose printer.
The Solution Center appears with the Maintenance
tab open.
The Solution Center consists of six tabs:
From here You can
Printer Status (Main dialog)
• View the status of the printer. For example, while printing, the
status of the printer is Busy Printing.
• View ink levels and order new print cartridges.
How To
• Learn how to:
– Print.
– Use basic features.
– Print projects such as photos, envelopes, cards, banners,
• Find the electronic User's Guide for more information.
Troubleshooting
• Learn tips about the current status.
• Solve printer problems.
1 Click Start Programs or All Programs
Lexmark 2500 Series.
2 Select Solution Center.
iron-on transfers, and transparencies.
Maintenance
• Install a new print cartridge.
• View shopping options for new cartridges.
• Print a test page.
• Clean to fix horizontal streaks.
• Align to fix blurry edges.
• Troubleshoot other ink problems.
Contact Information Learn how to contact us by telephone or on the World Wide Web.
Advanced
• Change the appearance of the Printing Status window.
• Download the newest software files.
• Turn printing voice notification on or off.
• Change network printing settings.
• Share information with us regarding how you use the printer.
• Obtain software version information.
Note: For more information, click Help in the lower right corner of the screen.
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Using Print Properties
Opening Print Properties
Print Properties is the software that controls the printing function when the printer is connected to a computer. You
can change the settings in Print Properties based on the type of project you want to create. You can open Print
Properties from almost any program:
1 With a document open, click File Print.
2 From the Print dialog, click Properties, Preferences, Options, or Setup.
Using the Save Settings menu
From the “Save Settings” menu, you can name and save the current Print Properties settings for future use. You
can save up to five custom settings.
Using the I Want To menu
The “I Want To” menu contains a variety of task wizards (printing a photo, an envelope, a banner, a poster, or printing
on both sides of the paper) to help you select the correct print settings for a project.
Using the Options menu
Use the “Options” menu to make changes to the Quality Options, Layout Options, and Printing Status Options
settings. For more information on these settings, open the tab dialog from the menu, and then click the Help button
on the dialog.
The “Options” menu also provides direct links to different parts of the Solution Center as well as software version
information.
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Using the Print Properties tabs
All of the print settings are on the three main tabs of the Print Properties software: Quality/Copies, Paper Setup, and
Print Layout.
Tab Options
Quality/Copies
• Select a Quality/Speed setting.
• Select a Paper Type.
• Customize how the printer prints several copies of a single print job:
collated or normal.
• Choose Automatic Image Sharpening.
• Choose to have the last page printed first.
Paper Setup
• Specify the size of paper loaded.
• Select the orientation of the document on the printed page: portrait or
landscape.
Print Layout
• Select the layout you want to print.
• Choose to print on both sides of the paper, and select a duplexing
preference.
Note: For more information about these settings, right-click a setting on the screen.
Using the Toolbar
The Toolbar lets you create printer-friendly versions of Web pages.
Note: The Toolbar launches automatically when you browse the Web using Microsoft Windows Internet Explorer
version 5.5 or later.
Click To
• Select Page Setup options.
• Select Options to customize the toolbar appearance or select a different setting
for printing photos.
• Access links to the Lexmark Web site.
• Access Help for additional information.
• Uninstall the Toolbar.
Normal Print an entire Web page in normal quality.
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Click To
Quick Print an entire Web page in draft quality.
Black and White Print an entire Web page in black and white.
Text Only
Print only the text of a Web page.
A
Photos Print only the photos or images on a Web page.
Note: The number of photos or images valid for printing appears next to Photos.
Preview Preview a Web page before printing.
Resetting printer software settings to defaults
Windows 2000, Windows XP, or Windows Vista users:
1 Click Start Settings Printers or Printers and Faxes.
2 Right-click the Lexmark 2500 Series icon.
3 Click Printing Preferences.
4 Click the Save Settings menu.
5 From the Restore section, select Factory Settings (Defaults).
Note: Factory default settings cannot be deleted.
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Loading paper and original documents
Loading paper
1 Make sure:
• You use paper designed for inkjet printers.
• If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing
you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
• The paper is not used or damaged.
• If you are using specialty paper, you follow the instructions that came with it.
• You do not force paper into the printer.
2 Before loading paper the first time, slide the paper guides out toward the edges of the paper support.
3 Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges
of the paper.
Note: To avoid paper jams, make sure the paper does not buckle when you adjust the paper guides.
Loading various paper types
Load up to Make sure
100 sheets of plain paper
25 sheets of heavyweight matte paper
25 sheets of photo paper
25 sheets of glossy paper
• The paper is designed for use with inkjet printers.
• The paper is loaded in the center of the paper support.
• The paper guides rest against the edges of the paper.
• The glossy or printable side of the paper faces you. (If you are not
sure which side is the printable side, see the instructions that came
with the paper.)
• The paper is loaded in the center of the paper support.
• The paper guides rest against the edges of the paper.
Note: Photos require more drying time. Remove each photo as it exits,
and allow it to dry to avoid ink smudging.
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Load up to Make sure
10 envelopes
25 sheets of labels
• The print side of the envelopes faces you.
• The stamp location is in the upper left corner.
• The envelopes are designed for use with inkjet printers.
• The envelopes are loaded in the center of the paper support.
• The paper guides rest against the edges of the envelopes.
Warning: Do not use envelopes that have metal clasps, string ties, or
metal folding bars.
Notes:
– Do not load envelopes with holes, perforations, cutouts, or deep
embossing.
– Do not use envelopes that have exposed flap adhesive.
– Envelopes require more drying time. Remove each envelope as it
exits, and allow it to dry to avoid ink smudging.
• The print side of the labels faces you.
• The top of the labels feeds into the printer first.
• The adhesive on the labels does not extend to within 1 mm of the
edge of the label.
• You use full label sheets. Partial sheets (with areas exposed by
missing labels) may cause labels to peel off during printing, resulting
in a paper jam.
• The labels are loaded in the center of the paper support.
• The paper guides rest against the edges of the labels.
Note: Labels require more drying time. Remove each sheet of labels as
it exits, and allow it to dry to avoid ink smudging.
25 transparencies
• The rough side of the transparencies faces you.
• If the transparencies have a removable strip, each strip faces away
from you and down toward the printer.
• The transparencies are loaded in the center of the paper support.
• The paper guides rest against the edges of the transparencies.
Notes:
• Transparencies with paper backing sheets are not recommended.
• Transparencies require more drying time. Remove each
transparency as it exits, and allow it to dry to avoid ink smudging.
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Load up to Make sure
10 iron-on transfers
25 greeting cards
25 index cards
25 photo cards
25 postcards
100 sheets of custom-size paper
• You follow the loading instructions that came with the iron-on
transfers.
• The print side of the transfers faces you.
• The transfers are loaded in the center of the paper support.
• The paper guides rest against the edges of the transfers.
Note: For best results, load transfers one at a time.
• The print side of the cards faces you.
• The cards are loaded in the center of the paper support.
• The paper guides rest against the edges of the cards.
Note: Photo cards require more drying time. Remove each photo card
as it exits, and allow it to dry to avoid ink smudging.
• The print side of the paper faces you.
• The paper size fits within these dimensions:
Width:
– 76.2–215.9 mm
– 3.0–8.5 inches
Length:
– 127.0–355.6 mm
– 5.0–17.0 inches
• The paper is loaded in the center of the paper support.
• The paper guides rest against the edges of the paper.
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Load up to Make sure
20 sheets of banner paper
• You remove all the paper from the paper support before loading the
banner paper.
• You tear off only the number of pages needed to print the banner.
• You place the required stack of banner paper behind the printer, and
feed in the first sheet.
• The leading edge of the banner paper feeds into the printer first.
• The paper is loaded in the center of the paper support.
• The paper guides rest against the edges of the paper.
• You have selected the correct paper size for the banner in Print
Properties. For more information, see “Using Print Properties” on
page 18.
Loading original documents on the scanner glass
You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You
can scan a document for faxing.
Note: The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.).
1 Open the top cover.
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2 Place the original document or item facedown on the scanner glass in the lower right corner.
Note: Photos should be loaded as shown.
3 Close the top cover to avoid dark edges on the scanned image.
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Printing
Changing the paper type
If you print using specialty paper, such as photo paper, cards, envelopes, transparencies, or iron-on transfers, you
need to change the paper type setting from the Print dialog box.
1 Load paper.
2 With a document open, click File Print.
3 From the Print dialog, click Properties, Preferences, Options, or Setup.
4 From the Paper Type section, select the paper type that matches the type of paper you are loading.
5 Click OK.
6 Click OK or Print.
Printing a document
1 Load paper.
2 With a document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 Adjust the settings.
5 Click OK.
6 Click OK or Print.
Printing a Web page
You can use the Toolbar to create a printer-friendly version of any Web page.
1 Load paper.
2 Open a Web page using Microsoft Internet Explorer 5.5 or later.
3 If you want to check or change your print settings:
a From the toolbar area, click Lexmark Page Setup.
b Adjust the print settings.
c Click OK.
Note: For additional print setting options, see “Using Print Properties” on page 18.
4 If you want to view the Web page before printing:
a Click Preview.
b Use the toolbar options to scroll between pages, zoom in or out, or select whether to print text and images
or text only.
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c Click:
• Print
or
• Close, and continue to step 5.
5 If needed, select a print option from the Toolbar:
• Normal
• Quick
• Black and White
• Text Only
Printing high-quality graphics
1 Load paper.
2 With your image open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 Click the Quality/Copies tab.
5 From the Quality/Speed section, select Photo.
6 From the Paper Type section, select the paper type loaded in the printer.
7 Click OK.
8 Click OK or Print.
Printing photos or images from a Web page
1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing
you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
2 Open a Web page with Microsoft Internet Explorer 5.5 or later.
On the Toolbar, the number of photos valid for printing appears next to Photos.
3 If no number appears next to Photos:
a From the Lexmark logo drop-down menu, select Options.
b Select the Advanced tab.
c Select a lower minimum photo size.
d Click OK.
The number of photos valid for printing appears next to Photos.
4 Click Photos.
The Fast Pics dialog appears.
5 If you want to print all the photos or images using the same settings, select the size you want, the blank paper
size in the printer, and the number of copies.
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6 If you want to print one photo or image at a time:
a Click the photos or images you do not want to print to deselect them.
b To make common editing changes:
1 Right click the photo or image.
2 Click Edit.
3 Make your selections.
4 Follow the instructions on the screen.
5 When you are finished making changes, click Done.
6 Select the size you want, the blank paper size in the printer, and the number of copies.
7 Click Print Now.
Printing collated copies
If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies
as groups of pages (not collated).
Collated Not collated
1 Load paper.
2 With a document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 From the Quality/Copies tab, select the number of copies to print.
5 Select the Collate Copies check box.
6 If you want to print with reverse page order, select the Print Last Page First check box.
7 Click OK.
8 Click OK or Print.
Printing the last page first (reverse page order)
1 Load paper.
2 With a document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 From the Quality/Copies tab, select Print Last Page First.
5 Click OK.
6 Click OK or Print.
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Printing on both sides of the paper (duplexing)
When you select Two-Sided Printing (duplexing), the printer prints on both sides of a sheet of paper. First, the printer
prints the odd-numbered pages of the document on the front sides of the paper. You then reload the document, and
the printer prints the even-numbered pages on the back sides of the paper.
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the “I Want To” menu, click Print on both sides of the paper.
4 Make sure Two-Sided Printing is selected.
5 Select a binding edge of Side Flip or Top Flip.
6 Make sure Print Instruction Page to Assist in Reloading is selected.
7 Click OK to close any printer software dialogs that are open.
8 Print the document.
Notes:
• The instruction sheet for two-sided printing will not print completely on paper smaller than A4 or letter size.
• To return to single-sided printing, make sure Two-Sided Printing is not selected.
Printing transparencies
1 Load up to 10 transparencies.
2 With your document open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 From the Quality/Copies tab, select Normal or Photo.
5 From the Paper Type section, select Transparency.
6 Click OK to close any printer software dialog boxes that are open.
7 Print the document.
Note: Do not force the transparencies into the printer.
Printing envelopes
1 Load envelopes.
2 From the software application, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 From the “I Want To” menu, select Print on an envelope.
5 From the Envelope Size list, select the envelope size loaded.
6 Select Portrait or Landscape orientation.
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Notes:
• Most envelopes use landscape orientation.
• Make sure the same orientation is also selected in the software application.
7 Click OK.
8 Click OK.
9 Click OK or Print.
Printing iron-on transfers
1 Load iron-on transfers.
2 With your image open, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 From the Print Layout tab, select Mirror if you want the printer software to flip the image.
Select Normal if you have a program that automatically flips the image.
5 Click OK to close any printer software dialogs that are open.
6 Print the iron-on transfers.
Note: Do not force iron-on transfers into the printer.
Printing cards
1 Load greeting cards, index cards, or postcards.
2 From the software application, click File Print.
3 Click Properties, Preferences, Options, or Setup.
4 Select a Quality/Speed setting.
Select Photo for photos and greeting cards and Normal for other types of cards.
5 Select the Paper Setup tab.
6 Select Paper.
7 From the Paper Size list, select a card size.
8 Click OK.
9 Click OK or Print.
Notes:
• To avoid paper jams, do not force the cards into the printer.
• To prevent smudging, remove each card as it exits, and let it dry before stacking.
Printing multiple pages on one sheet
1 Load paper.
2 With a document open, click File Print.
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3 Click Properties, Preferences, Options, or Setup.
4 From the Print Layout tab, select N-up.
5 Select the number of pages to print on each page.
6 If you want each page image to be surrounded by a border, select Print Page Borders.
7 Click OK.
8 Click OK or Print.
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Working with photos
• For best results, use Lexmark Premium Photo Paper or Lexmark Photo Paper.
• To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet
individually from the paper exit tray, and allow the prints to dry 24 hours before stacking, displaying, or storing.
Retrieving and managing photos
Transferring all photos from a media device using the computer
1 Insert your CD or any photo storage device into the computer.
2 If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen will appear.
Click Transfer Photos to your computer using the Lexmark Imaging Studio.
3 Click Automatically save all photos to “My Pictures”.
4 Remove the CD to view your transferred photos in the Photo Library.
Transferring selected photos from a media device using the computer
1 Insert your CD or any photo storage device into the computer.
2 If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen will appear.
Click Transfer Photos to your computer using the Lexmark Imaging Studio.
3 Click Select photos to save.
4 Click Deselect All.
5 Click to select the photo(s) you want to transfer.
6 If you want to save the photos to the default folder, click Next.
7 If you want to save the photos in a folder other than the default folder:
a Click Browse.
b Select the folder you want.
c Click OK.
8 If you want to assign a prefix to all of the photos you just transferred, click the check box and enter a name.
9 Click Next.
10 Remove your CD to view your transferred photos in the Photo Library.
Printing photos using the computer
Note: To print photos or images from a Web page, see “Printing photos or images from a Web page” on page 27.
Printing photos from the Photo Library
1 Load paper.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
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3 Click View / Print Photo Library.
4 Click the photos you want to print.
5 Click Photo Prints.
6 Change the print settings as necessary.
Notes:
• From the Quality drop-down list, select a print quality.
• From the Paper Size in Printer drop-down list, select the paper size.
• You can also select other photo sizes, and print multiple copies of the photos.
7 Click Print Now.
Printing all photos from a media device using the computer
1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 21.
2 Insert your CD or any photo storage device into the computer.
3 If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears. Click
Transfer Photos to your computer using the Lexmark Imaging Studio.
4 Click Select photos to print.
5 Click Print.
6 From the Quality drop-down list, select a copy quality.
7 From the Paper Size in Printer drop-down list, select the paper size.
8 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.
9 Click Print Now in the bottom right corner of the screen.
10 Remove your CD.
Printing selected photos from a media device using the computer
1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.) For more information, see “Loading paper” on page 21.
2 Insert your CD or any photo storage device into the computer.
3 If you are using Windows XP or Windows Vista, a “What do you want Windows to do?” screen appears. Click
Transfer Photos to your computer using the Lexmark Imaging Studio.
4 Click Select photos to print.
5 Click Deselect All.
6 Click to select the photo(s) you want to print.
7 Click Print.
8 From the Quality drop-down list, select a copy quality.
9 From the Paper Size in Printer drop-down list, select the paper size.
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10 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.
11 Click Print Now in the bottom right corner of the screen.
12 Remove the CD.
Printing Photo Packages
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 Click Photo Packages.
3 Click to select the photos you want to include in your photo package.
4 Click Next.
5 From the Quality drop-down list, select a copy quality.
6 From the Paper Size in Printer drop-down list, select the paper size.
7 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.
8 Click Print Now in the bottom right corner of the screen.
Creating photo projects
Creating Photo Greeting Cards
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 Click Photo Greeting Cards.
3 From the Style tab, click to select a style for your greeting card.
4 From the Photo tab, select and drag a photo into the preview pane on the right side of the screen.
5 Click the text area to be able to add text to your photo greeting card.
6 When you have finished editing your text, click OK.
7 If you want to create another photo greeting card using a different style and/or photo, click Add New Card, and
repeat step 3 on page 34 through step 6 on page 34.
8 If you want to print your photo greeting card, select Print your Photo Greeting Card from the Share tab.
9 Select the number of copies from the Copies drop-down list.
10 Select the copy quality from the Quality drop-down list.
11 Select the paper size from the Paper Size in Printer drop-down list.
Paper sizes supported Dimensions
A4 210 x 297 millimeters
Letter 8.5 x 11 inches
Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters)
12 Click Print Now.
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13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab.
14 From the Send Quality and Speed area of the screen, select the image size.
15 Click Create E-mail to create an e-mail message with your photo greeting card(s) attached.
Creating and viewing a slideshow
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 Click Slideshow.
3 Click and drag the photos you want to include in the slideshow to the “Photos in Your Slideshow” area.
If you want the photos to appear in a specific order, click the photos in the order you want them to show.
Notes:
• If you want to change the slideshow settings, click the Settings tab.
• If you want to save or print the slideshow, click the Share tab.
4 Click View Show.
Printing an image as a multiple-page poster
1 Load paper.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 From the Printing Creative Tasks area of the Welcome screen, click Poster.
4 If you are scanning a photo:
a Place the photo facedown on the scanner glass.
b Click File Add Photo from Scanner.
5 If you are not scanning a new item, open the folder that contains your photo.
6 Drag the photo to the Print a Multi-Page Poster preview area of the screen.
7 Click Next Step at the bottom of the left pane.
8 From the “Paper size to print poster on” drop-down list, select a paper size.
9 From the “Print Quality for poster” drop-down list, select the print quality.
10 From the Poster Size drop-down list, select the poster size.
11 If you want to rotate the poster so that it fits better on the printed pages, click Rotate 90 degrees.
12 Click Print Now in the bottom right corner of the screen.
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Copying
Copying using the control panel
Making a copy
1 Load paper.
2 Load an original document facedown on the scanner glass.
3 Press to start a color copy or to start a black-and-white copy.
Copying 4 x 6 photos
1 Load a 4 x 6 (10 x 15 cm) photo card with the glossy or printable side facing you. (If you are not sure which side
is the printable side, see the instructions that came with the paper.)
2 Place a photo facedown on the scanner glass in the lower right corner. For more information, see “Loading
original documents on the scanner glass” on page 24.
3 Press .
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Copying using the computer
Note: Make sure the printer is connected to a computer, and both the printer and computer are on.
Copying a document using the computer
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 From the left pane of the Welcome screen, click Copy.
4 Select the Document option.
5 Click Start.
6 From the Copies drop-down list, select the number of copies.
7 From the Quality drop-down list, select the copy quality.
8 From the Paper Size in Printer drop-down list, select the paper size.
9 Select whether you want your document printed in Color, Grayscale, or Black and White by clicking the
appropriate option.
10 To adjust the Brightness value, use the Brightness slider.
11 To select a custom print size, enter a number from 25 to 400 in the Print Size box.
You can also make the document fit the page by clicking the Fit to Page option.
12 Click Copy Now in the bottom right corner of the screen.
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Copying a photo using the computer
1 Place the photo facedown on the scanner glass.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 From the left pane of the Welcome screen, click Copy.
4 Select Photo.
5 Click Start.
The photo appears in the right pane.
6 From the Quality drop-down list, select the copy quality.
7 From the Paper Size in Printer drop-down list, select the paper size.
8 To select multiple prints of a photo, or to select photo sizes other than 4 x 6 in. (10 x 15 cm), select the options
you want in the table. Use the drop-down list in the last column to view and select other sizes.
9 Click Copy Now in the bottom right corner of the screen.
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Scanning
Note: Make sure the printer is connected to a computer, and both the printer and computer are on.
Scanning using the control panel
1 Load an original document facedown on the scanner glass.
2 Press to begin scanning.
The Save Photo dialog appears on your computer screen.
3 If you want to save the scan, click Browse, then select where to save the scanned image.
4 Enter the file name and format you want for the scanned image.
5 Click Save.
Scanning using the computer
Scanning a document using the computer
1 Load an original document facedown on the scanner glass.
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2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 Click Scan.
4 Select the Document option.
5 Click Start. The scanned document is loaded into your default word-processing application. You can edit your
scanned document.
Scanning a photo to the Photo Library
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 Click View / Print Photo Library.
3 From the Photo Library Add tab, click Add New Scan.
4 Select the Photo option.
5 Click Start. The photo is placed in the current folder of the Photo Library.
Scanning multiple photos at one time using the computer
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 Place the photos facedown on the scanner glass.
Note: For best results, place photos with the most space possible between photos and the edges of the scan
area.
3 Close the top cover.
4 Click Scan.
5 Select the Several Photos option.
6 Click Start.
Scanning multiple photos using the computer
You can scan photos from the scanner glass and add photos stored in the Photo Library.
1 Load the photo(s) facedown on the scanner glass.
Note: If the photos are small enough to scan them at the same time from the scanner glass, for best results
place them with the most space possible between photos and the edges of the scan area.
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41
6 If you want to scan another photo(s) from the scanner glass:
a Click Add Another on the right side of the screen.
a Click Add Another on the right side of the screen.
7 If you want to add a photo(s) stored on your computer:
d Select the Photo or Several Photos option.
e Click Start.
Note: If the photos are small enough to scan them at the same time from the scanner glass, for best results
place them with the most space possible between photos and the edges of the scan area.
b Click New Scan.
c Load the photo(s) facedown on the scanner glass.
8 Repeat step 6 and/or step 7 until you have finished scanning and adding all your photos.
c Select the photo(s) you want to add.
b Click Photo from Photo Library.
d Click Add Photos. A thumbnail of the photo is added to the preview pane.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 Click Scan.
4 Select the Photo or Several Photos option.
5 Click Start.
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Scanning documents or images for e-mailing
You can e-mail attached images using your default e-mail application.
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 Click E-mail.
4 Select the Photo, Several Photos, or Document option.
5 Click Start.
6 If you are scanning a photo, select the Photo Size from the Send Quality and Speed area.
7 Click Create E-mail to have your images attached to an e-mail message.
Saving a scanned image on the computer
1 Load an original document facedown on the scanner glass.
2 Close the top cover.
3 From the desktop, double-click the Lexmark Imaging Studio icon.
4 Click Scan.
5 Select the Photo, Several Photos, or Document option.
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6 Click Start.
7 From the Save or Edit screen menu bar, click Save.
8 To save to another folder, click Browse, and select a folder. Click OK.
9 To rename the file, enter the name in the File Name area. To assign the name as a prefix to all of your photos,
select the “Start all photos with File Name” check box.
10 To save the photo as another file type, select the file type from the File Type drop-down list.
11 To select a date for the photo, click the drop-down list, and select a date from the calendar.
12 Click Save.
Removing image patterns from photos, magazines, or newspapers
1 With a scanned image open, click Advanced.
2 Click Image Patterns.
3 To remove the image patterns caused by scanning from magazines or newspapers, click Remove Patterns.
4 From the drop-down list, select the patterns to be removed.
5 To reduce stray marks on color photos, click the check box, and then move the slider to the desired value.
6 Click OK. The thumbnail is updated.
Customizing scan settings using the computer
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 Click Scan.
3 Click Custom Settings.
4 Change the settings as needed.
Setting Options
Color Depth Select either Color, Grey, or Black and White.
Scan Resolution (Dots Per Inch) Select a scan resolution value from the drop-down list.
Size
Select area to be scanned You can select the area to be scanned by choosing a paper size from the
Convert the image to text with OCR Select this to convert your image to text.
Always use these settings when
scanning
• You can auto-crop the scanned item. Move the slider to the desired
setting.
• You can select the area to be scanned. Select a paper source from
the drop-down list.
drop-down list.
You can make your selections permanent by selecting the check box.
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Changing the order of programs in the Scan Application list
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 Click View / Print Photo Library.
3 From the program taskbar at the bottom of the screen, click Other Software.
4 Click Modify Application Order.
5 Select a program from the list box, and then click to move the program higher in the list, or click to move
the program further down in the list.
6 Click Close to save any changes.
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Faxing
Make sure:
• The printer is connected to a computer that is equipped with a modem.
• The computer is connected to a working phone line.
• Both the printer and the computer are turned on.
Sending a fax using the software
You can scan a document to the computer and then fax it to someone using the software.
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 From the left pane of the Welcome screen, click Fax.
4 Select the Document option.
5 Click Start.
6 Enter the recipient information, and then click Next.
Note: A fax number can include up to 64 numbers, commas, periods, and/or these symbols: * # + - ( ).
7 Enter the cover page information, and then click Next.
8 If there are any additional documents that you want to send with your fax, add these now, and then click Next.
9 To send your fax:
• Immediately—Select the Send now option.
• At a scheduled time:
a Select the “Delay sending until” option.
b Set a time and date.
10 If you want a paper copy of your fax, select Print a copy of your fax.
11 Click Send.
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Receiving a fax using the software
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 From the left pane of the Welcome screen, click Fax.
The Fax Solution Software appears.
3 Click Tools Preferences and Settings.
4 Click the Receiving Faxes tab.
5 From the “Incoming Calls” area, select Automatically.
6 To set the number of telephone rings before the printer automatically receives faxes, select a setting from the
“Rings before pickup” drop-down list.
7 Click OK to save the settings.
Using the computer Phone Book
Address book(s) from your operating system appear as Phone Books.
To access a Phone Book entry:
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 From the left pane of the Welcome screen, click Fax.
The Fax Solution Software appears.
3 Click Tools Phonebook.
4 To modify the Phone Book, select an option, enter the new information, and click OK.
Use this To
New Contact Create a new Phone Book entry.
New Group Create a new Group Phone Book entry.
Edit Edit a Phone Book entry.
Delete Delete a Phone Book entry.
Notes:
• You can include a calling card number as part of the fax number.
• A fax number can include up to 64 numbers, commas, periods, and/or these symbols: * # + - ( ).
Printing fax activity reports
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 From the left pane of the Welcome screen, click Fax.
The Fax Solution Software appears.
3 Click Tools Create Report.
4 From the Display drop-down list, select Sent and Outgoing Faxes, Received, or Incoming Faxes.
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5 Choose a date range.
6 Click Print.
Blocking junk faxes
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 From the left pane of the Welcome screen, click Fax.
The Fax Solution Software appears.
3 Click Tools Preferences and Settings.
4 Click the Receiving Faxes tab.
5 From the “Block Junk Faxes” area, select the check box beside Enable Fax Blocking.
6 If you want to block faxes from specific phone numbers:
a Click Manage Block List.
b Click New.
c Enter a phone number in the Fax Identifier field and corresponding contact name in the Notes field.
Notes:
• You can include a calling card number as part of the fax number.
• A fax number can include up to 64 numbers, commas, periods, and/or these symbols: * # + - ( ).
• You can block faxes from up to 50 phone numbers.
7 Click OK to save the setting.
Customizing fax settings
Customizing settings using the Fax Solution Software
You can adjust the fax settings in the Fax Solution Software. These settings apply to the faxes you send or receive.
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 From the left pane of the Welcome screen, click Fax.
The Fax Solution Software appears.
3 Click Tools Preferences and Settings.
4 Click each tab, and change the settings as needed.
Tab Options
Modem and Dialing
• Enter the name of the current modem.
• Change modem.
• Choose whether to assign the current modem exclusively for
Lexmark Fax Center.
• Select Modem Speaker options.
• Change dialing properties.
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Tab Options
Sending Faxes
• Create a default cover page.
• Select whether to use a fax header.
• Select the number of times you want the machine to redial and the
time between those attempts if the fax cannot be sent on the first
try.
• Select a default scanning device.
Receiving Faxes
• Select auto answer options.
• Manage blocked faxes.
• Choose whether to turn on notifications sounds.
Preferences
• Select options for the recent fax list.
• Choose settings for List Display.
• Choose whether to delete old faxes automatically, and set the time
frame for keeping faxes before deleting them.
• Choose a default phone book.
5 Click OK after you finish customizing the settings.
6 Close the Fax Solution Software.
Setting the number of rings before receiving a fax automatically
1 From the desktop, double-click the Lexmark Imaging Studio icon.
2 From the left pane of the Welcome screen, click Fax.
The Fax Solution Software appears.
3 Click Tools Preferences and Settings.
4 Click the Receiving Faxes tab.
5 From the “Incoming Calls” area, select Automatically.
6 From the “Rings before pickup” drop-down list, select the setting you want.
7 Click OK.
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Maintaining the printer
Changing print cartridges
Removing a used print cartridge
1 Make sure the printer is on.
2 Lift the scanner unit.
The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3 Press down on the cartridge carrier lever to raise the cartridge carrier lid.
4 Remove the used print cartridge.
Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge.
Installing print cartridges
1 If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
1
2
Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
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2 Press down on the cartridge carrier levers to raise the cartridge carrier lids.
3 Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
4 Close the lids.
5 Lift the scanner unit, gently push the scanner support towards the cartridge carriers, and carefully lower the
scanner unit until it is completely closed.
6 Load paper.
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7 Press and hold for three seconds to print an alignment page.
1
2
8 Load the printed alignment page facedown on the scanner glass in the lower right corner, and close the top
cover.
9 Press again to align the cartridge(s).
Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
Achieving better print quality
Improving print quality
If you are not satisfied with the print quality of a document, make sure you:
• Use the appropriate paper for the document. If you are printing photos or other high quality images, for best
results use Lexmark Premium Photo Paper or Lexmark Photo Paper.
• Use a paper that is a heavier weight or bright white.
• Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see “Aligning the print cartridges” on page 51.
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on
page 52.
If print quality has not improved, continue to step 3.
3 Remove and reinsert the cartridges. For more information, see “Removing a used print cartridge” on page 49
and “Installing print cartridges” on page 49.
If print quality has not improved, continue to step 4.
4 Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and
contacts” on page 52.
If print quality is still not satisfactory, replace the cartridge. For more information, see “Ordering supplies” on
page 54.
Aligning the print cartridges
1 Load plain paper.
2 Open the Solution Center.
3 From the Maintenance tab, click Align to fix blurry edges.
4 Click Print.
The alignment page prints.
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5 Open the top cover of the printer.
1
2
6 Place the printed alignment page facedown on the scanner glass in the lower right corner, and then close the
top cover.
7 Press .
After a few seconds, an Alignment Success dialog appears on your computer screen.
8 Click Close.
9 Click Exit.
If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,
clean the print cartridge nozzles.
Cleaning the print cartridge nozzles
1 Load plain paper.
2 Open the Solution Center. See “Using the Solution Center” on page 16.
3 From the Maintenance tab, click Clean to fix horizontal streaks.
4 Click Print.
A page prints, forcing ink through the print cartridge nozzles to clean them.
5 Print the document again to verify that the print quality has improved.
6 If print quality has not improved, try cleaning the nozzles up to two more times.
Wiping the print cartridge nozzles and contacts
1 Remove the print cartridges.
2 Dampen a clean, lint-free cloth with water.
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3 Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and
then wipe in the direction shown.
5 With another clean section of the cloth, repeat step 3 and step 4.
6 Let the nozzles and contacts dry completely.
7 Reinsert the print cartridges.
8 Print the document again.
9 If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print
cartridge nozzles” on page 52.
10 Repeat step 9 up to two more times.
11 If print quality is still not satisfactory, replace the print cartridges.
Preserving the print cartridges
• Keep a new cartridge in its packaging until you are ready to install it.
• Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The
cartridges do not print correctly if left exposed for an extended period of time.
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• Keep the photo cartridge in its own storage unit when not in use.
Cleaning the scanner glass
1 Dampen a clean, lint-free cloth with water.
2 Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.
Ordering supplies
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Notes:
• For best results, use only Lexmark print cartridges.
• For best results when printing photos or other high-quality images, use Lexmark Premium Photo Paper.
Item Part number Average cartridge standard page yield is up to*
Black cartridge
Black cartridge 28A 175
High yield black cartridge 34 550
Color cartridge
Color cartridge 29A 150
High yield color cartridge 35 500
Photo cartridge 31 Not applicable
USB cable 1021294 Not applicable
* Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711 (FDIS).
†
Licensed Return Program Cartridge
28
29
†
†
175
150
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Paper Paper size
Lexmark Premium Photo Paper
• Letter
• A4
• 4 x 6 in.
• 10 x 15 cm
• L
Lexmark Photo Paper
• Letter
• A4
• 4 x 6 in.
• 10 x 15 cm
Note: Availability may vary by country or region.
For information on how to purchase Lexmark Premium Photo Paper or Lexmark Photo Paper in your country or
region, go to www.lexmark.com.
Using genuine Lexmark print cartridges
Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality.
If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge
(s) has been depleted.
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink
message appears:
1 Click Learn More on the message.
2 Click Report a non-Lexmark print cartridge.
To prevent the message from appearing again for the indicated cartridge(s):
• Replace your cartridge(s) with new Lexmark print cartridge(s).
• If you are printing from a computer, click Learn more on the message, select the check box, and click Close.
• If you are using the printer without a computer, press Cancel.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.
Refilling a print cartridge
The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not
recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the
printer. For best results, use Lexmark supplies.
Recycling Lexmark products
To return Lexmark products to Lexmark for recycling:
1 Visit our Web site at www.lexmark.com/recycle.
2 Follow the instructions on the computer screen.
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Troubleshooting
2
1
• “Setup troubleshooting” on page 56
• “Print troubleshooting” on page 58
• “Copy troubleshooting” on page 61
• “Scan troubleshooting” on page 62
• “Fax troubleshooting” on page 64
• “Jams and misfeeds troubleshooting” on page 65
• “Error messages” on page 68
• “Removing and reinstalling the software” on page 69
Setup troubleshooting
• “Power button is not lit” on page 56
• “Software does not install” on page 56
• “Page does not print” on page 57
Power button is not lit
Check power connection
1 Disconnect the power cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply on the printer.
3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
Software does not install
Check your operating
system
Check your system
requirements
USB cable may not be
connected
The following operating systems are supported: Windows 2000, Windows XP,
Windows Vista, and Mac OS X.
Note: For Windows 2000 users, make sure you are using Service Pack 3 or later.
Check that your computer meets the minimum system requirements listed on the box.
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
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Use these steps to install
the printer software
1 Turn off and then restart your computer.
2 Click Cancel on all New Hardware Found screens.
3 Insert the CD, and then follow the instructions on the computer screen to reinstall
the software.
May need to reconnect
power supply
Other software may be
running
Software may not be
installed correctly
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
1 Close all open software applications.
2 Disable any anti-virus programs.
3 Double-click the My Computer icon.
In Windows XP, click Start to access the My Computer icon.
4 Double-click the CD–ROM drive icon.
5 If necessary, double-click setup.exe.
6 Follow the instructions on the computer screen to install the software.
1 Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 69.
2 If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.
a In all countries or regions except the United States, select your country or
region.
b Click the links for drivers or downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and then follow the directions on the
computer screen.
Page does not print
Check the control panel
for any blinking lights
Check power
Paper may not be loaded
correctly
Check ink Check the ink levels, and install new print cartridges if necessary.
If one of the lights is blinking, see “Blinking lights on the control panel” on page 67.
If the light is not on, see “Power button is not lit” on page 56.
Remove and then load paper.
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Cartridges may have tape
on them
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
Make sure the printer is
set as the default printer
and is not on hold or
paused.
May need to reconnect
power supply
1
2
3 Reinsert the cartridges.
1 Click:
• In Windows XP Pro: Start Settings Printers and Faxes.
• In Windows XP Home: Start Control Panel Printers and Faxes.
• In Windows 2000 or Windows Vista: Start Settings Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
Software may not be
installed correctly
1 Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 69.
2 If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.
a In all countries or regions except the United States, select your country or
region.
b Click the links for drivers or downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and then follow the directions on the
computer screen.
Print troubleshooting
• “Improving print quality” on page 59
• “Poor text and graphic quality” on page 59
• “Poor quality at the edges of the page” on page 60
• “Print speed is slow” on page 60
• “Partial document or photo prints” on page 60
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Improving print quality
Check paper
• Use the appropriate paper for the document. If you are printing photos or other
high-quality images, for best results use Lexmark Premium Photo Paper or Lexmark
Photo Paper.
• Use a paper that is a heavier weight or bright white.
Check print cartridges If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see “Aligning the print cartridges” on
page 51.
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print
cartridge nozzles” on page 52.
If print quality has not improved, continue to step 3.
3 Remove and reinsert the print cartridges. For more information, see “Removing a used
print cartridge” on page 49 and “Installing print cartridges” on page 49.
If print quality has not improved, continue to step 4.
4 Wipe the print nozzles and contacts. For more information, see “Wiping the print
cartridge nozzles and contacts” on page 52.
If print quality is still not satisfactory, replace the print cartridges. For more information,
see “Ordering supplies” on page 54.
Poor text and graphic quality
• Blank pages
• Dark print
• Faded print
• Incorrect colors
• Light and dark bands in print
Check ink
Review steps to
improve print quality
Remove sheets as
they are printed
Check the ink levels, and install new print cartridges if necessary.
See “Improving print quality” on page 51.
To avoid ink smudging when you are working with the following media, remove each sheet
as it exits, and allow it to dry:
• Documents with graphics or images
• Photo paper
• Heavyweight matte or glossy paper
• Transparencies
• Labels
• Envelopes
• Iron-on transfers
Note: Transparencies may take up to 15 minutes to dry.
• Skewed lines
• Smudges
• Streaks
• White lines in print
Use a different brand
of paper
Each paper brand accepts ink differently and prints with color variations. If you are printing
photos or other high-quality images, for best results use Lexmark Premium Photo Paper
or Lexmark Photo Paper.
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Check paper condition Use only new, unwrinkled paper.
Software may not be
installed correctly
For more information, see “Software may not be installed correctly” on page 57.
Poor quality at the edges of the page
Check minimum print
settings
Select the Borderless
print feature
Be sure paper size
matches the printer
setting
Unless you are using the borderless feature, use these minimum print margin settings:
• Left and right margins:
– 6.35 mm (0.25 in.) for letter size paper
– 3.37 mm (0.133 in.) for all paper sizes except letter
• Top margin: 1.7 mm (0.067 in.)
• Bottom margin: 12.7 mm (0.5 in.)
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print Layout.
4 Click Borderless.
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Paper Setup.
4 Check the paper size.
Print speed is slow
Maximize computer
processing speed
Add memory Consider purchasing more RAM.
Select a lower print
quality
Software may not be
installed correctly
Close all applications not in use.
Try minimizing the number and size of graphics and images in the document.
Remove as many unused fonts as possible from your system.
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Quality/Copies.
4 From the Quality/Speed area, select a lower print quality.
For more information, see “Software may not be installed correctly” on page 57.
Partial document or photo prints
Check document
placement
Check paper size Make sure the paper size being used matches the size you selected.
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
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Photo smudges
Photo smudges To prevent smudging, avoid touching the surface of a printed photo. For best results,
remove each printed sheet individually from the paper exit tray, and allow the prints to dry
at least 24 hours before stacking, displaying, or storing.
Copy troubleshooting
• “Copier does not respond” on page 61
• “Scanner unit does not close” on page 61
• “Poor copy quality” on page 61
• “Partial document or photo copies” on page 62
Copier does not respond
Check the control panel
for any blinking lights
Check power
Software may not be
installed correctly
If one of the lights is blinking, see “Blinking lights on the control panel” on page 67.
If the light is not on, see “Power button is not lit” on page 56.
For more information, see “Software may not be installed correctly” on page 58.
Scanner unit does not close
Check for
obstructions
1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.
Poor copy quality
• Blank pages
• Checkerboard pattern
• Distorted graphics or pictures
• Missing characters
• Faded print
• Dark print
• Skewed lines
• Smudges
• Streaks
• Unexpected characters
• White lines in print
Check the control
panel for any blinking
lights
Check ink Check the ink levels, and install a new print cartridge if necessary.
Clean the scanner
glass
Review steps to
improve print quality
Check quality of
original document
If one of the lights is blinking, see “Blinking lights on the control panel” on page 67.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
See “Improving print quality” on page 51.
If the quality of the original document is not satisfactory, try using a clearer version of the
document or image.
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Are you scanning from
photo or glossy paper,
a magazine, or a
newspaper?
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper,
see “Removing image patterns from photos, magazines, or newspapers” on page 43.
Check document
placement
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Partial document or photo copies
Check document
placement
Check paper size Make sure the paper size being used matches the size you selected.
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Scan troubleshooting
• “Scanner does not respond” on page 62
• “Scan was not successful” on page 62
• “Scanning takes too long or freezes the computer” on page 63
• “Poor scanned image quality” on page 63
• “Partial document or photo scans” on page 63
Scanner does not respond
Check the control panel
for any blinking lights
If one of the lights is blinking, see “Blinking lights on the control panel” on page 67.
Check power
Make sure the printer is
set as the default printer
and is not on hold or
paused.
If the light is not on, see “Power button is not lit” on page 56.
1 Click:
• In Windows XP Pro: Start Settings Printers and Faxes.
• In Windows XP Home: Start Control Panel Printers and Faxes.
• In Windows 2000: Start Settings Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
Software may not be
installed correctly
For more information, see “Software may not be installed correctly” on page 58.
Scan was not successful
USB cable may not be
connected
Reboot computer Turn off and then restart your computer.
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
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Software may not be
installed correctly
For more information, see “Software may not be installed correctly” on page 58.
Scanning takes too long or freezes the computer
Other software may be
running
Change the scanning
resolution to a lower
value
Close all programs not being used.
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 From the left pane of the Welcome screen, click Scan.
4 Click Custom Settings.
5 Select a lower scan resolution.
6 Click Start.
Poor scanned image quality
Check the control panel
for any blinking lights
Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with
Adjust the quality of the
scan
If one of the lights is blinking, see “Blinking lights on the control panel” on page 67.
water.
1 Load an original document facedown on the scanner glass.
2 From the desktop, double-click the Lexmark Imaging Studio icon.
3 From the left pane of the Welcome screen, click Scan.
4 Click Custom Settings.
5 Select a higher scan resolution.
6 Click Start.
Review steps to improve
print quality
Are you scanning from
photo or glossy paper, a
magazine, or a
newspaper?
Check quality of original
document
Check document
placement
See “Improving print quality” on page 51.
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper,
see “Removing image patterns from photos, magazines, or newspapers” on page 43.
If the quality of the original document is not satisfactory, try using a clearer version of
the document or image.
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
Partial document or photo scans
Check document
placement
Check paper size Make sure the paper size being used matches the size you selected.
Make sure the document or photo is loaded facedown on the scanner glass in the lower
right corner.
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Fax troubleshooting
• “Cannot send or receive a fax” on page 64
• “Can send but not receive faxes” on page 64
• “Can receive but not send faxes” on page 64
• “Printer receives a blank fax” on page 64
• “Received fax has poor print quality” on page 65
Cannot send or receive a fax
Check the control
panel for any blinking
lights
Check power
Check cable
connections
If one of the lights is blinking, see “Blinking lights on the control panel” on page 67.
If the light is not on, see “Power button is not lit” on page 56.
Make sure cable connections for the following hardware are secure, if applicable:
• Power supply
• Telephone
• Handset
• Answering machine
Verify dial tone
• Place a test call to the telephone number to which you want to send a fax to make sure
that it is working correctly.
• If the telephone line is being used by another device, wait until the other device is
finished before sending a fax.
Check for paper jams Check for and clear any paper jams.
Disable Call Waiting
temporarily
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving
a fax. Call your telephone company to obtain the keypad sequence for temporarily
disabling Call Waiting.
Can send but not receive faxes
Load paper Load paper to print any faxes that have been stored in the computer.
Check ink Check the ink levels, and install a new cartridge if necessary.
Can receive but not send faxes
Check document
placement
Load the original document facedown in the lower right corner of the scanner glass.
Printer receives a blank fax
Check original Ask the sender to verify the original document was loaded correctly.
Check ink Check the ink levels, and install a new print cartridge if necessary.
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Cartridges may have
tape on them
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
1
3 Reinsert the print cartridges.
2
Received fax has poor print quality
Review checklist for
sender
Check ink Check the ink levels, and install a new print cartridge if necessary.
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line
connection.
• Increase the fax scan resolution.
Jams and misfeeds troubleshooting
• “Paper jams” on page 65
• “Paper or specialty media misfeeds” on page 66
• “Printer does not feed paper, envelopes, or specialty media” on page 66
• “Banner paper jams” on page 66
Paper jams
Is the jam in the paper
support?
Is the jam in the printer? To automatically eject the paper:
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
1 Press to turn off the printer.
2 Press again to turn the printer back on.
The paper automatically ejects from the printer.
To manually remove the paper:
1 Press to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press to turn the printer back on.
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Paper or specialty media misfeeds
If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.
Check paper
condition
Check paper loading
Remove each page
as it is printed
Adjust the paper
guides
Use only new, unwrinkled paper.
• Load a smaller amount of paper into the printer.
• Load paper with the print side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)
See “Loading various paper types” on page 21 for information about:
• Maximum loading amounts per paper type
• Specific loading instructions for supported paper and specialty media
Remove each page as it exits, and let it dry completely before stacking.
Adjust the paper guides:
• When using media less than 8.5 inches wide
• To rest against the edges of the paper or media, making sure it does not buckle
Printer does not feed paper, envelopes, or specialty media
Check for paper jams Check for and clear any paper jams. For more information, see “Paper jams” on
page 65.
Check media loading
• Verify that the specialty media is loaded correctly. For more information, see “Loading
various paper types” on page 21.
• Try loading one page, envelope, or sheet of specialty media at a time.
Make sure the printer
is set as the default
printer and is not on
hold or paused
1 Click:
• For Windows XP Pro: Start Settings Printers and Faxes.
• For Windows XP Home: Start Control Panel Printers and Faxes.
• For Windows 2000: Start Settings Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
Banner paper jams
Clear banner paper
jams
1 Press to turn off the printer.
2 Remove the jammed banner paper from the printer.
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Review banner
printing checklist
• Use only the number of sheets needed for the banner.
• Select the following settings to enable the printer to feed paper continuously without
jamming:
1 With a document open, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Select the Paper Setup tab.
4 From the Paper Size area, select Banner.
5 Select Letter Banner or A4 Banner as the paper size.
6 Select Portrait or Landscape.
7 Click OK.
8 Click OK or Print.
Blinking lights on the control panel
blinks rapidly
blinks slowly
The printer may:
• be out of paper in the middle of a print or copy job.
1 Load more paper. See “Loading paper” on page 21.
2 Press to continue printing or copying.
• have a paper jam.
1 Clear the paper jam. For more information, see “Jams and misfeeds
troubleshooting” on page 65.
2 Press .
The print cartridge carriers are stuck.
1 Raise the scanner unit.
2 Remove any objects blocking the path of the cartridge carriers.
3 Make sure the cartridge carrier lids are closed.
4 Lift the scanner unit, gently push the scanner support towards the cartridge
carriers, and carefully lower the scanner unit until it is completely closed.
5 Press .
light is blinking
light is on
If
is still blinking slowly:
1 Raise the scanner unit again.
2 Reinstall the print cartridges. For more information, see “Installing print
cartridges” on page 49.
The color print cartridge needs to be replaced soon.
To order supplies, see “Ordering supplies” on page 54.
The color print cartridge needs to be replaced immediately.
Replace the color print cartridge with a new one. For more information, see
“Changing print cartridges” on page 49.
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light is blinking
The black (or photo) print cartridge needs to be replaced soon.
To order supplies, see “Ordering supplies” on page 54.
light is on
The black (or photo) print cartridge needs to be replaced immediately.
Replace the black (or photo) print cartridge with a new one. For more information,
see “Changing print cartridges” on page 49.
Error messages
These messages appear on your computer screen.
Cartridge Alert
Black cartridge
replacement required
One of the print cartridges needs to be replaced soon.
Replace the print cartridge with a new cartridge. For more information, see
“Removing a used print cartridge” on page 49 and “Installing print cartridges” on
page 49.
To order supplies, click Order Ink on your computer screen. You can also see
“Ordering supplies” on page 54.
A new black (or photo) print cartridge needs to be installed.
If available, click the Continue button on your computer screen to print using the
color print cartridge. (The Continue button is available only at the beginning of a
print job.)
Note: A variable amount of ink remains in the black (or photo) print cartridge.
Follow these steps to replace the black (or photo) print cartridge in your printer:
1 Cancel the print job if not already canceled.
2 Replace the black (or photo) print cartridge with a new cartridge. For more
information, see “Removing a used print cartridge” on page 49 and “Installing
print cartridges” on page 49.
3 Print again.
To order supplies, click Order Ink on your computer screen. You can also see
“Ordering supplies” on page 54 in this guide.
Color cartridge
replacement required
A new color print cartridge needs to be installed.
If available, click the Continue button on your computer screen to print using the
black (or photo) print cartridge. (The Continue button is available only at the
beginning of a print job.)
Note: A variable amount of ink remains in the color print cartridge.
Follow these steps to replace the color print cartridge in your printer:
1 Cancel the print job if not already canceled.
2 Replace the color print cartridge with a new cartridge. For more information, see
“Removing a used print cartridge” on page 49 and “Installing print cartridges”
on page 49.
3 Print again.
To order supplies, click Order Ink on your computer screen. You can also see
“Ordering supplies” on page 54 in this guide.
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Black and Color
cartridge replacement
required
New print cartridges need to be installed.
The print job has been canceled.
Note: A variable amount of ink remains in the black (or photo) and color print
cartridges.
1 Replace the print cartridges with new cartridges. For more information, see
“Removing a used print cartridge” on page 49 and “Installing print cartridges”
on page 49.
2 Print again.
To order supplies, click Order Ink on your computer screen. You can also see
“Ordering supplies” on page 54 in this guide.
Removing and reinstalling the software
If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to remove and reinstall the printer software.
1 Click Start Programs or All Programs Lexmark 2500 Series.
2 Select Uninstall.
3 Follow the instructions on the computer screen to remove the printer software.
4 Restart the computer before reinstalling the printer software.
5 Click Cancel on all New Hardware Found screens.
6 Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
Note: If the install screen does not appear automatically after you restart your computer, click Start Run, and
then type D:\setup, where D is the letter of your CD-ROM drive.
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Notices
Product name:
Lexmark 2500 Series
Machine type:
4428
Model(s):
001
Edition notice
December 2006
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein;
these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made
at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in
all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product,
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
If you don't have access to the Internet, you can contact Lexmark by mail:
Lexmark International, Inc.
Bldg 004-2/CSC
740 New Circle Road NW
Lexington, KY 40550
© 2007 Lexmark International, Inc.
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and
documentation developed exclusively at private expense.
Trademarks
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other
countries.
All other trademarks are the property of their respective owners.
Conventions
Note: A Note identifies something that could help you.
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Warning: A Warning identifies something that could damage your product hardware or software.
CAUTION: A CAUTION identifies something that could cause you harm.
CAUTION: This type of CAUTION indicates that you should not touch the marked area.
CAUTION: This type of CAUTION indicates a hot surface.
CAUTION: This type of CAUTION indicates a shock hazard.
CAUTION: This type of CAUTION indicates a tipping hazard.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 50
Scanning 40
Copying 50
Ready inaudible
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We
encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your local sales office phone number.
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard-copy output from electronic inputs. 14
Copying The product is generating hard-copy output from hard-copy original documents. 15
Scanning The product is scanning hard-copy documents. 8
Ready The product is waiting for a print job. 6
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Mode Description Power consumption (Watts)
Power Saver The product is in energy-saving mode. not applicable
High Off The product is plugged into a wall outlet, but the power switch is turned off. not applicable
Low Off (<1 W Off) The product is plugged into a wall outlet, the power switch is turned off, and the
product is in the lowest possible power consumption mode.
Off The product is plugged into a wall outlet, but the power switch is turned off. 5
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be
substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
not applicable
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts,
the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total
product energy usage is the sum of each mode's energy usage.
End-user license agreement
Opening this package, installing the printing device software, or using the print cartridges inside, confirms your acceptance of the following
license/agreement: The patented print cartridges contained inside are licensed for a single use only and is/are designed to stop working
after delivering a fixed amount of ink. A variable amount of ink will remain in the cartridge when replacement is required. After this single
use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing,
refilling or recycling. If you do not accept the terms of this single use license/agreement, return this product in its original
packaging to your point of purchase. A replacement cartridge sold without these terms is available at www.lexmark.com.
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Index
Numerics
4x6 color copy button 36
A
Advanced tab 17
aligning cartridges
using the control panel 51
aligning print cartridges 51
B
banner paper jams 66
banner paper, loading 24
Black and Color cartridge
replacement required 68
Black cartridge replacement
required 68
blinking lights on the control
panel 67
both sides of the paper, printing
on 29
box contents 11
buttons, control panel
4x6 color copy 36
4x6 Copy 14
Black Copy 14
Cancel 14
Color Copy 14
Paper Feed 14
Power 14
Scan 14
buttons, Lexmark Imaging Studio
Copy 15
E-mail 15
Fax 15
Photo Greeting Cards 15
Photo Packages 15
Poster 15
Scan 15
Slideshow 15
Transfer Photos 15
using 15
View / Print Photo Library 15
C
can receive but not send fax 64
can send but not receive fax 64
cannot send or receive fax 64
cards
loading 23
printing 30
Cartridge Alert 68
cartridge, print
cleaning 52
cartridges, aligning
using the control panel 51
cartridges, print
aligning 51
installing 49
preserving 53
removing 49
wiping 52
CD
printing all photos 33
printing selected photos using the
computer 33
transferring all photos using the
computer 32
transferring selected photos using
the computer 32
cleaning print cartridge nozzles 52
collating copies 28
Color cartridge replacement
required 68
color ink light
blinking 67
on 67
color ink light is blinking 67
color ink light is on 67
Contact Information tab 17
contents, box 11
control panel 12
blinking lights 67
using 14
copier does not respond 61
Copy button 15
copy troubleshooting
copier does not respond 61
partial document or photo
copies 62
poor copy quality 61
scanner unit does not close 61
copying 36
4x6 photos 36
copying a document 37
copying a photo 38
creating and viewing slideshow 35
Custom scan settings 43
customizing settings
Fax Solution Software 47
custom-size paper, loading 23
D
document
copying 37
scanning 39
documents
attaching to e-mail 42
e-mailing 42
faxing using the software 45
loading on the scanner glass 24
printing 26
duplexing 29
E
emission notices 71
envelopes
loading 22
printing 29
error messages troubleshooting
Black and Color cartridge
replacement required 68
Black cartridge replacement
required 68
Cartridge Alert 68
Color cartridge replacement
required 68
E-mail button 15
e-mailing an image 42
F
fax
activity reports 46
confirmation reports 46
customizing settings 47
receiving using the software 46
Fax button 15
Fax Solution Software
customizing settings 47
using 47
fax troubleshooting
can receive but not send fax 64
can send but not receive fax 64
cannot send or receive fax 64
printer receives blank fax 64
received fax has poor print
quality 65
faxing
blocking unwanted faxes 47
setting number of rings before
automatic answering 48
using the software 45
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finding
information 7
publications 7
Web site 7
G
glossy paper, loading 21
greeting cards
loading 23
printing 30
H
heavyweight matte paper,
loading 21
high-quality graphics, printing 27
How To tab 17
I
I Want To menu 18
Image Patterns
changing setting 43
images
e-mailing 42
Imaging Studio
creating and viewing
slideshow 35
improving print quality 51
index cards
loading 23
printing 30
information, finding 7
ink levels, checking 16
ink, ordering 16
installing
print cartridges 49
printer software 69
iron-on transfers, loading 23
iron-on transfers, printing 30
J
jams and misfeeds troubleshooting
banner paper jams 66
paper jam in paper support 65
paper jam in printer 65
paper or specialty media
misfeeds 66
printer does not feed paper,
envelopes, or specialty media 66
junk faxes, blocking 47
L
labels, loading 22
landscape orientation,
selecting 19
last page first 28
layout, selecting 19
Lexmark Imaging Studio buttons
Copy 15
E-mail 15
Fax 15
Photo Greeting Cards 15
Photo Packages 15
Scan 15
Slideshow 15
Transfer Photos 15
using 15
View / Print Photo Library 15
Lexmark Imaging Studio, using 15
loading
banner paper 24
custom-size paper 23
documents on the scanner
glass 24
envelopes 22
glossy paper 21
greeting cards 23
heavyweight matte paper 21
index cards 23
iron-on transfers 23
labels 22
paper 21
photo cards 23
photo paper 21
photos on the scanner glass 24
postcards 23
transparencies 22
M
magazine articles, loading on the
scanner glass 24
Maintenance tab 17
media device
printing all photos using the
computer 33
printing selected photos using the
computer 33
mono ink light
blinking 67
on 67
mono ink light is blinking 67
mono ink light is on 67
N
newspapers, loading on the
scanner glass 24
noise emission levels 71
notices 70, 71, 72
N-up feature 30
O
ordering supplies 54
orientation, changing
landscape 19
portrait 19
P
page does not print 57
paper exit tray 12
paper feed button
blinking 67
paper feed button is blinking 67
paper guide 12
paper jam
in paper support 65
in printer 65
paper or specialty media
misfeeds 66
Paper Setup tab
changing orientation 19
changing paper size 19
paper sizes, specifying 19
paper support 12
paper type, changing 26
paper, loading 21
partial document or photo
copies 62
partial document or photo
prints 60
partial document or photo
scans 63
parts
control panel 12
paper exit tray 12
paper guide 12
paper support 12
power supply port 13
print cartridge carrier 13
scanner glass 12
scanner support 13
scanner unit 13
top cover 12
USB port 13
Phone Book (computer), using 46
photo cards, loading 23
Photo Greeting Cards button 15
Photo Library
printing photos 32
scanning a photo 40
Photo Packages 34
Photo Packages button 15
photo paper, loading 21
photos
copying 38
copying 4x6 photos 36
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loading on the scanner glass 24
printing all photos from a media
device using the computer 33
printing from a Web page 27
printing from the Photo
Library 32
printing selected photos from a
media device using the
computer 33
saving all photos from CD using
the computer 32
saving selected photos from CD
using the computer 32
scanning multiple photos at one
time using computer 40
scanning multiple photos using the
computer 40
smudges 61
transferring all photos from CD
using the computer 32
transferring selected photos from
CD using the computer 32
poor copy quality 61
poor quality at the edges of the
page 60
poor scanned image quality 63
poor text and graphic quality 59
portrait orientation, selecting 19
postcards
loading 23
printing 30
Poster 35
Poster button 15
power button is not lit 56
power supply port 13
print cartridge
cleaning 52
print cartridge carrier 13
print cartridge nozzles,
cleaning 52
print cartridges
aligning 51
installing 49
preserving 53
removing 49
wiping 52
print cartridges, ordering 16
Print Layout tab
changing document type 19
duplexing 19
Print Properties
I Want To menu 18
opening 18
Options menu 18
Paper Setup tab 19
Print Layout tab 19
Print Properties tabs 19
Quality/Copies tab 19
Save Settings menu 18
print quality, improving 51
print speed is slow 60
print troubleshooting
improving print quality 59
partial document or photo
prints 60
poor quality at the edges of the
page 60
poor text and graphic quality 59
print speed is slow 60
printer does not feed paper,
envelopes, or specialty media 66
printer receives blank fax 64
printer software
reinstalling 69
removing 69
using 15
printer software settings
resetting to defaults 20
Printer Status dialog 17
printing
all photos from a media device
using the computer 33
blocked fax list 47
cards 30
changing paper type 26
collated copies 28
document 26
envelopes 29
greeting cards 30
high-quality graphics 27
index cards 30
iron-on transfers 30
last page first 28
multiple pages on one sheet 30
on both sides of the paper
(duplexing) 29
Photo Packages 34
photos from the Photo Library 32
postcards 30
Poster 35
reverse page order 28
selected photos from a media
device using the computer 33
transparencies 29
Web page 26
Web page, photos only 27
publications, finding 7
Q
Quality/Copies tab 19
R
received fax has poor print
quality 65
receiving a fax
using the software 46
recycling
Lexmark products 55
WEEE statement 71
removing print cartridges 49
reports
fax activity 46
fax confirmation 46
reverse page order 28
S
safety information 2
saving
all photos from CD using the
computer 32
selected photos from CD using the
computer 32
saving a scanned image 42
scan
customizing settings 43
Scan Advanced tab
Image Patterns setting 43
Scan Application list
changing order 44
Scan button 15
scan troubleshooting
partial document or photo
scans 63
poor scanned image quality 63
scan was not successful 62
scanner does not respond 62
scanning takes too long or freezes
the computer 63
scan was not successful 62
scanned images
saving 42
scanner does not respond 62
scanner glass 12
cleaning 54
loading documents 24
scanner support 13
scanner unit 13
scanner unit does not close 61
Scanning
to the Photo Library 40
scanning
multiple photos at one time using
computer 40
multiple photos using the
computer 40
saving scanned image 39
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using the control panel 39
scanning a document 39
scanning takes too long or freezes
the computer 63
setup troubleshooting
page does not print 57
power button is not lit 56
software does not install 56
slideshow
creating and viewing 35
software
Lexmark Imaging Studio 15
Print Properties 18
removing and reinstalling 69
Solution Center 16
Toolbar 19
using 15
software does not install 56
software settings, printer
resetting to defaults 20
Solution Center
Advanced tab 17
Contact Information tab 17
How To tab 17
Maintenance tab 17
opening 17
Printer Status dialog 17
Troubleshooting tab 17
using 16
supplies, ordering 54
T
Toolbar
printing a Web page 26
printing only the photos from a
Web page 27
using 19
top cover 12
Transfer Photos button 15
transferring photos
from CD using the computer 32
transparencies
loading 22
printing 29
Troubleshooting tab 17
troubleshooting, copy
copier does not respond 61
partial document or photo
copies 62
poor copy quality 61
scanner unit does not close 61
troubleshooting, error messages
Black and Color cartridge
replacement required 68
Black cartridge replacement
required 68
Cartridge Alert 68
Color cartridge replacement
required 68
troubleshooting, fax
can receive but not send fax 64
can send but not receive fax 64
cannot send or receive fax 64
printer receives blank fax 64
received fax has poor print
quality 65
troubleshooting, jams and
misfeeds
banner paper jams 66
paper jam in paper support 65
paper jam in printer 65
paper or specialty media
misfeeds 66
printer does not feed paper,
envelopes, or specialty media 66
troubleshooting, print
improving print quality 59
partial document or photo
prints 60
poor quality at the edges of the
page 60
poor text and graphic quality 59
print speed is slow 60
troubleshooting, scan
partial document or photo
scans 63
poor scanned image quality 63
scan was not successful 62
scanner does not respond 62
scanning takes too long or freezes
the computer 63
troubleshooting, setup
page does not print 57
power button is not lit 56
software does not install 56
U
unwanted faxes, blocking 47
USB port 13
V
View / Print Photo Library
button 15
W
Web page
printing 26
printing only the photos 27
Web site
finding 7
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