Loading paper and specialty media............................................................69
Setting the paper size and type...............................................................................................................69
Loading the standard or optional 550‑sheet tray...................................................................................69
Loading the multipurpose feeder............................................................................................................73
Linking and unlinking trays......................................................................................................................76
Paper and specialty media guide................................................................78
Paper guidelines......................................................................................................................................78
Printing confidential and other held jobs................................................................................................89
Printing information pages......................................................................................................................89
Canceling a print job................................................................................................................................90
Paper menu.............................................................................................................................................95
Help menu.............................................................................................................................................146
Securing the memory before moving the printer......................................147
Statement of Volatility..........................................................................................................................147
Understanding jam numbers and locations..........................................................................................165
200 paper jam.......................................................................................................................................167
201 paper jam.......................................................................................................................................168
203 paper jam.......................................................................................................................................169
230 paper jam.......................................................................................................................................170
231–239 paper jams..............................................................................................................................170
24x paper jam........................................................................................................................................171
250 paper jam.......................................................................................................................................173
Power consumption..............................................................................................................................215
Safety information6
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Safety information7
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
SAVE THESE INSTRUCTIONS.
Learning about the printer8
Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’sGuide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and
make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If
you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to
help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the
reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Instructions for:
• Connecting the printer to an Ethernet network
• Troubleshooting printer connection problems
Help using the prin ter softwareWindows or Mac Help—Open a printer software program
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
User's Guide and Quick Reference Gu ide—The guides may
be available on the Software and Documentation CD.
For more information, visit
http://support.lexmark.com.
Networking Guide—Open the Software and
Documentation CD, and then look for Printer and
Software Documentation under the Pubs folder. From
the list of publications, click the Networking Guide link.
or application, and then click Help.
?
Click
Notes:
• Help is automatically installed with the printer
• The printer software is located in the printer
to view context‑sensitive information.
software.
program folder or on the desktop, depending on
your operating system.
Learning about the printer9
What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
Lexmark Support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the Support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty informationWarranty information varies by country or region:
• In the U.S.—See the Statement of Limited Warranty
included with this printer, or at
http://support.lexmark.com.
• In other countries and regions—See the printed
warranty that came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them too. It is important to:
• Set up the printer near a wall outlet.
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer10
5
4
3
2
1385 mm (15.16 in.)
2609.6 mm (24.0 in.)
3100 mm (3.94 in.)
4100 mm (3.94 in.)
5100 mm (3.94 in.)
1
Printer configurations
Notes:
• The printer stand is a cabinet that can be converted into a caster base.
• If used with a printer stand, then the printer supports only one optional 550-sheet tray.
• If used with a caster base, then the printer supports a maximum of three optional 550-sheet trays.
Learning about the printer11
10
1Printer control panel
1
2
3
4
5
6
7
9
8
2Standard exit bin
3Multipurpose feeder
4Standard 150‑sheet tray
5Standard 250‑sheet tray
6‑8Optional 550‑sheet tray
9Caster base (converted from a printer stand)
10Printer stand
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Learning about the printer12
Understanding the printer control panel
1
ItemDescription
1DisplayShows the status of the printer
2HomeLets you navigate back to the home screen
3KeypadAllows you to enter numbers, letters, or symbols
4Sleep ModeEnables Sleep Mode
Note: Touching the screen or any hard button presses will cause the printer to wake from Sleep
Mode.
5USB portAllows the user to connect a USB flash drive to the printer
Note: Only the front USB port supports flash drives.
6Indicator light
• Off—The printer is off.
2
7
3
45
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
• Amber—The printer enters Sleep Mode or Hibernate Mode.
6
7Stop/CancelStops all printer activity
Note: A list of options is displayed once Stopped appears on the display.
Understanding the home screen13
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
1234
5678
TouchTo
1Change LanguageChange the primary language of the printer.
2BookmarksCreate, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, andthe ones in the tree are not usable from within Forms and Favorites.
3Held JobsDisplay all current held jobs.
4USB or USB
Thumbdrive
5MenusAccess printer menus.
6Status message bar
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
Note: These menus are available only when the printer is in the Ready state.
• Show the current printer status such as Ready or Busy.
• Show printer conditions such as Fuser missing or Cartridge Low.
• Show intervention messages and the instructions on how to clear them.
7Status/Supplies
• Display a warning or error message whenever the printer requires intervention to
continue processing.
• Access the messages screen for more information on the message, and how to clear it.
8TipsOpen a context‑sensitive Help information on the touch screen.
Understanding the home screen14
This may also appear on the home screen:
TouchTo
Search Held JobsSearch current held jobs.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Sample touch screen
1234
TouchTo
1Up arrow
2Delete folder
3Left arrow
4Right arrow
10
Scroll up.
Delete the file you selected.
Scroll to the left.
Scroll to the right.
9
7
8
6
5
5Right scroll increase
Scroll to another value in increasing order.
Understanding the home screen15
TouchTo
6Left scroll decrease
7Down arrow
8Accept
9Cancel
10Back
Scroll to another value in decreasing order.
Scroll down.
Save a setting.
• Cancel an action or a selection.
• Cancel out a screen and return to the previous screen.
Navigate back to the previous screen.
Other touch-screen buttons
TouchTo
Exit
Radio button
Exit from the current screen to the home screen.
Select or clear an item.
Understanding the home screen16
Features
FeatureDescription
Menu trail line:
Menus > Settings > Print Settings >
Number of Copies
Attendance message alert
Warning
A menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and does not become the default
setting.
If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
If an error condition occurs, then this icon appears.
Setting up and using the home screen applications17
Setting up and using the home screen applications
Notes:
• Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only on select printer
models.
• There may be additional solutions and applications available for purchase.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
• From the top left corner of the printer home screen.
• From the TCP/IP section in the Network/Ports menu.
• By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1 Obtain the printer IP address:
• From the printer control panel home screen
• From the TCP/IP section in the Network/Ports menu
• By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2 Open a Web browser, and then type the printer IP address in the address field.
3 Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1 From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
2 Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.
3 Click Submit.
Setting up and using the home screen applications18
Activating the home screen applications
For detailed information about configuring and using home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.
Background and Idle Screen
IconDescription
The application lets you customize the background and idle screen of your printer home screen.
To change the background of the printer home screen using the printer control panel, do the following:
1 From the home screen, navigate to:
Change Background > select background to use
2 Touch .
Forms and Favorites
IconDescription
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen. For example, you can print the latest version
of a form exactly when you need it. This eliminates inventories of printed forms that can easily become
outdated.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
To configure Forms and Favorites, do the following:
1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
2 Define the bookmarks, and then customize the settings.
3 Click Apply.
To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or
search for forms based on a form number, name, or description.
Setting up and using the home screen applications19
Eco‑Settings
IconDescription
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Showroom
IconDescription
The application lets you create and display a customized slide show on the touch screen of your printer.
You can specify how long each slide is displayed, and images can be loaded either from a flash drive or
through the printer Embedded Web Server.
Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the printer. From your computer screen, you can view the printer status,
release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at
the printer.
To activate Remote Operator Panel, do the following:
1 From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
2 Select the Enabled check box, and then customize the settings.
3 Click Apply.
To use Remote Operator Panel, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch
VNC Applet.
Setting up and using the home screen applications20
Exporting and importing a configuration using the Embedded
Web Server
You can export configuration settings into a text file that can then be imported and used to apply the settings to one
or more additional printers.
Exporting a configuration
1 From the Embedded Web Server, click Settings or Configuration.
3 From Installed Solutions, click the name of the application you want to configure.
4 Click Configure > Import.
5 Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.
Additional printer setup21
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: An external kit is needed to support the ISP.
Additional printer setup22
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a flathead screwdriver.
1 Remove the cover.
2 Turn the screws on the metal panel counterclockwise to remove them, and then pull the panel down.
Note: Remove the two screws emphasized in the illustration.
1
2
Note: Do not unplug the fan cable unless necessary.
3 Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1Fan cable connector
2Memory card connector
3Firmware and flash memory card connectors
4ISP connector
5Hard disk connector
Additional printer setup23
4 Reattach the metal panel.
Note: Make sure the fan cable is plugged to its connector before reattaching the metal panel.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
a Lift up and reattach the metal panel.
2
1
b Turn the screws on the metal panel clockwise.
5 Reattach the cover.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup24
An optional memory card can be purchased separately and attached to the system board.
1 Access the system board.
For more information, see “Accessing the system board” on page 22.
Notes:
• This task requires a flathead screwdriver.
• Do not unplug the fan cable upon opening the metal panel.
Note:
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 On the system board, open the memory card connector latches.
Additional printer setup25
4 Align the notches on the memory card to the ridges on the connector.
1Notch
2Ridge
5 Push the memory card straight into the connector until it clicks into place.
2
1
6 Reattach the system board cover.
Additional printer setup26
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
For more information, see “Accessing the system board” on page 22.
Notes:
• This task requires a flathead screwdriver.
• Do not unplug the fan cable upon opening the metal panel.
2 Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1
1Plastic pins
2Metal pins
Additional printer setup27
4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Reattach the system board cover.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Remove the cover.
2 Turn the screws on the metal panel counterclockwise to remove them, and then pull the panel down.
Note: Remove the two screws emphasized in the illustration.
Additional printer setup28
1
2
3 Unplug the fan cable from its connector on the system board.
4 Unpack the ISP and Connectivity Installation Kit.
123
ISP
1ISP
2Plastic mounting bracket
3Screws
Connectivity Installation Kit
4Plastic cover
5Screws
4
5
67
Additional printer setup29
6Metal housing
7ISP cable
Note: Several parts may be in the ISP and Connectivity Installation Kit.
5 Remove the old ISP cable.
6 Using a thumbscrew, attach the plastic mounting bracket to the back of the ISP.
7 Insert the ISP into the metal housing.
Note: The plastic mounting bracket attached to the ISP has three tabs that will click into the holes of the metal
housing.
Additional printer setup30
8 Attach the ISP to the metal housing using two thumbscrews.
9 Route the new ISP cable through the opening of the metal panel.
Note: The ISP cable in the Connectivity Installation Kit is longer than the old one.
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