Lexmark 2480 User Manual

User’s Guide
Edition: June 2000
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Contents
Chapter 1: About your printer ....................................................... 1
Features and functions ................................................................................... 2
Printer description .......................................................................................... 7
Printing the demonstration sample ............................................................ 10
Connecting the printer to your computer .................................................. 14
Setting up your Windows and DOS application software ........................ 17
Chapter 2: Using the operator panel ........................................... 21
Operator panel layers .................................................................................. 22
Setting the printer online or offline ........................................................... 28
Advancing the paper .................................................................................... 29
Using Tear Off .............................................................................................. 29
Using the Load/Unload feature ................................................................... 30
Locking/unlocking the operator panel ....................................................... 30
Selecting Tractor mode ................................................................................ 30
Selecting or locking a font .......................................................................... 31
Selecting or locking a pitch ......................................................................... 32
Contents
Chapter 3: Changing tractor positions ........................................ 33
Push tractor position .................................................................................... 34
Pull tractor position ...................................................................................... 35
Converting the push tractor to pull tractor position ................................. 36
Converting the pull tractor to the push tractor position ........................... 40
Chapter 4: Loading paper ............................................................ 43
Setting the forms thickness lever ................................................................ 44
Loading continuous forms ........................................................................... 46
iii
Loading a cut form or envelope ................................................................. 72
Aligning the left margin ............................................................................. 77
Setting Top-Of-Form ................................................................................... 81
Contents
Using the Tear Off bar ................................................................................ 87
Chapter 5: Using Setup mode ...................................................... 89
Using Setup mode to change printer settings ........................................... 89
Setup menu options .................................................................................... 95
Forms Macro menu options ........................................................................ 96
Data menu options .................................................................................... 100
Control menu options ............................................................................... 102
Emulation menu options .......................................................................... 103
Interface menu options ............................................................................. 105
Chapter 6: Supplies .................................................................... 107
Ordering supplies ...................................................................................... 107
Parallel cable .............................................................................................. 108
USB cable .................................................................................................... 108
Serial adapter and cable ........................................................................... 108
Printer ribbon ............................................................................................ 108
Paper specifications ................................................................................... 109
Chapter 7: Troubleshooting and maintenance ........................ 111
Checklist for typical problems ................................................................... 112
Testing the printer ..................................................................................... 116
Checking the printer status ....................................................................... 118
Setting printer to default settings ............................................................ 121
Adjusting bidirectional alignment ........................................................... 123
Clearing paper jams ................................................................................... 126
Problem conditions .................................................................................... 128
Maintenance .............................................................................................. 142
Appendix: Notices ................................................................................. 145
Index ...................................................................................................... 161
iv
1

About your printer

The Lexmark™ Forms Printer 2400 Series are available in 9- and 24-wire narrow-carriage (2480 and 2490) and 9- and 24-wire wide-carriage (2481 and 2491) models. Depending on the printer model you have chosen, your printer may look different than those illustrated in this manual.
Printer models
Carriage width Narrow Wide
About your printer
Cut forms Continuous forms
297 mm (11.7 in.) 254 mm (10.0 in.)
419 mm (16.5 in.) 406 mm (16.0 in.)
1

Features and functions

Printer features by model
Feature/function 2480/2481 2490/2491
Multi-speed printing
FastDft (Fast Draft)
• 10 characters per inch (cpi)
• 12 cpi
Draft 309 cps 274 cps
• 438 characters per second (cps) 510 cps
• 409 cps
• 465 cps
Courier and Gothic 77 cps
Prestige, Presentor, Orator, and Script
Character spacing
About your printer
Note:
supports only 10, 12, and 15 pitch.
Resident fonts
(Near-Letter-Quality mode)
Not available on these models.
Prints in 10, 12, 15, 17,
Fast Draft
and 20 characters per inch (cpi), as well as proportional spacing.
Fast Draft, Draft,
Gothic, and Courier
91 cps (Letter-Quality mode)
91 cps (letter-quality mode)
Prints in 10, 12, 15, 17, 20, and 24 (cpi), as well as proportional spacing.
Courier, Prestige, Gothic, Presentor, Orator, Script, Draft, and Fast Draft
2
Printer features by model (continued)
Feature/function 2480/2481 2490/2491
Print styles
Available through printer commands.
Graphics printing
Supports existing graphics software applications.
Multiple-part forms
Highlighting capability:
• Double-high
• Double-strike
• Double-wide
• Emphasized
•Italics
• Overscore
• Subscript
• Superscript
• Underline
Resolution of up to 144 x 240 dots per square inch (dpi).
Prints original plus five copies (six-part forms).
Highlighting capability:
• Double-high
• Double-strike
• Double-wide
•Emphasized
•Italics
• Overscore
• Subscript
• Superscript
•Underline
• Shading
• Outline
Resolution of up to 360 x 360 (dpi).
Prints original plus three copies (four­part forms).
About your printer
3
Features and functions
Features/functions All models
Operator panel
Font lock and Pitch lock
Load/Unload
About your printer
Macro function
Button control for
Font, Setup
Off
,
Pitch
, and
panel lights indicate current status.
• Locks font and pitch selections you make from the operator panel so they are not changed by your application software.
• Font or Pitch lock is deactivated when you turn the printer unless you set them as the menu default.
For more information, see “Selecting or locking a font” on page 31.
Loads and unloads continuous form paper.
This printer has the capability of storing 4 unique document formats which include character option settings (font, pitch, and so on) and paper handling options (page length, margins and so on).
For information on setting up macros see “Forms Macro menu options” on page 96.
Load/Unload, Te ar
, paper movement,
Macro
functions. Operator
Off
Front loading for cut sheets
Tear Off
4
Enables printing on cut sheets or envelopes.
• Assists you in removing printed continuous forms at the perforation.
• Reduces the amount of paper used, reducing costs.
Features and functions (continued)
Features/functions All models
Adjustable tractor
Operator panel disable
Ribbon cartridge
Printer tests
Box and line drawings
Built-in adjustable tractor lets you handle continuous form paper without purchasing any options. It can be repositioned to function as:
• Push tractor
• Pull tractor
Limits the operator panel functions to
Start/Stop, FormFeed, Tear Off,
the
Load/Unload
and restricting the use of all printer functions to designated persons only.
Contains the printer ribbon.
• Power-On Self Test
• Test Print Test Print determines whether your
machine has print problems. To perform a Test Print, see “Testing the printer” on page 116.
• Demonstration Print For more information, see “Printing
the demonstration sample” on page 10.
Prints tables, charts and other graphics as shown on your monitor.
buttons only,
About your printer
Greek and math symbols
Code Pages 437, 437G, 813, 850, 851, 853T, 857, 858, 860, 861, 863, 865, 869, 920, 1004, and 1053.
5
Prints a variety of symbols used in mathematical equations, including subscript and superscript.
These code pages contain the characters and symbols corresponding to various country languages.
Features and functions (continued)
Features/functions All models
Bar code function
Software compatibility
About your printer
Interface connection
These bar codes are resident in the printer:
• 3 of 9
• Code 128
• Interleaved 2 of 5
•UPC-A
• EAN 8
• EAN 13
• PostNet For more information on the Bar code
function, refer to the Technical Reference (www.lexmark.com).
• Compatible with all computer software programs that support IBM emulation or Epson emulation.
• Compatible with Okidata MICROLINE emulation (option must be installed).
Available for 2480/2481 printers only.
Lets the printer work with all computers with a compatible interface.
Both parallel and USB interfaces are standard. The internal serial interface (RS-232) is optional.
For more information, see “Connecting the printer to your computer” on page 14.
6

Printer description

Forms thickness lever
Ribbon access cover
About your printer
Front cover
Operator panel
Paper guides
Manual feed door
Power switch
Paper select lever
Printer parts and function
Part name Function
Forms thickness lever Adjusts the printhead for the thickness of
forms being printed.
Ribbon access cover Covers the ribbon cartridge and internal
printer components.
Power switch Turns the printer
Paper select lever Selects the paper type:
• Cut (form) sheet
• Continuous forms
Front cover Covers the continuous forms push tractors.
Manual feed door Pull down to load individual cut forms and
envelopes.
Operator panel Indicates printer status and makes control of
printer functions simple and convenient.
On
and
Off
.
Paper guides Align the margins of a cut sheet.
7
Power cord connector
About your printer
Latch
Tractor 2 connector
Acoustic flap
USB connector
Tear Off bar
Parallel connector
Latch
Optional serial interface knockout
8
Printer parts and function
Part name Function
Latches Fastens the ribbon access cover to the
printer.
Acoustic flap Helps reduce noise during printing.
Tear Off bar Provides an edge for a continuous
form when
Tear Off
is used.
About your printer
Serial interface knockout
Parallel connector Where the parallel cable connects to
USB connector Where the USB cable connects to the
Tractor 2 connector Supplies power to the optional
Power cord connector Connects power from the power cord
Removing the serial interface knockout allows you to connect the optional serial interface cable.
the printer.
printer.
Tractor 2 Feeder.
to the printer.
9

Printing the demonstration sample

The following steps explain how to load a single sheet of paper so you can print the demonstration sample. If you want to load continuous forms, see “Loading continuous forms” on pag e46.
1
Set the forms thickness lever to position 1.
About your printer
2
Turn the printer On. The Power light comes On solid, the Paper Out
light is blinking, and the current default font light is On solid.
For more information on printer status, see “Checking the printer status” on pag e118.
10
3
Open th e manual fe ed door.
4
Move the paper select lever up to the cut forms position.
Power switch
About your printer
Manual feed door
5
Move the left paper guide to the right until it
Paper select lever
stops.
6
Insert a single sheet of paper into the front of the printer and adjust the right paper guide so the paper is aligned against both the left and right paper guides.
11
7
Insert paper into the printer until the Paper Out light stops blinking.
Left paper guide
About your printer
If Auto Cut Sheet Load is set to On, the paper feeds automatically to the Top-Of­Form.
If Auto Cut Sheet Load is set to
FormFeed
.
Off
Right paper guide
, press
12
8
Turn the printer
9
While pressing the printer On.
Off
.
Font
on the operator panel turn
Continue pressing
Font
until all the operator
panel lights blink.
10
Release the
Font
button.
The Power and Ready lights stay On and the demonstration page prints.
Power Ready Tractor2 Paper
Start/Stop LineFeed FormFeed
Tear Off Load/Unlo ad Tractor
Font
Lock
Courier Prestige
Presentor
out
Orator Script DraftGothic FastDft
About your printer
13

Connecting the printer to your computer

These cables are not supplied with your printer. For ordering information, see “Supplies” on pag e107.
If you are using a parallel cable, see “Connecting the parallel cable” on pag e14.
If you are using a USB cable, see “Connecting the USB cable” on pag e16.
If you are using the optional serial interface, see “Connecting the serial cable” on page 17.

Connecting the parallel cable

1
Turn the printer and computer
2
Connect the parallel cable at the back of the printer.
This cable is not supplied with your printer. Use
About your printer
an IEEE-1284 compatible parallel cable such as Lexmark part number 1329605 (10 ft cable) or 1427498 (20 ft cable).
Note:
Off
.
You do not need to attach a grounding wire to the computer.
14
3
Fasten the clip wires to the parallel cable, as shown.
4
Connect the other end of the parallel cable to your computer.
5
Turn the printer and computer On.
6
Continue with “Setting up your Windows and DOS application software” on pag e17.
About your printer
15

Connecting the USB cable

1
Turn the printer and computer
2
Connect the USB cable at the back of the printer.
This cable is not supplied with your printer. Order the Lexmark USB cable using part number 12A2405.
About your printer
3
Connect the other end of the USB cable to your computer.
4
Turn the printer and computer On.
5
Continue with “Setting up your Windows and DOS application software” on pag e17.
Off
.
16

Connecting the serial cable

For installation and connection instructions, see the optional serial interface manual.

Setting up your Windows and DOS application software

About your printer

Windows-based applications

If you are using a Windows program, use the Windows Forms Printer 2400 Series driver available from the Lexmark Web site at www.lexmark.com.
Note:
Instructions for installing drivers are in the readme.1st file included in the download package.
17

DOS applications

Follow the instructions that came with your DOS application software to see what printer drivers are available with that specific program. Most programs let you specify the type of printer you are using so the program can take full advantage of the printer’s features.

Using IBM emulation mode

If your printer is using IBM mode (the factory default), select a printer from your application software, in the following preferred order.
For Lexmark Forms Printer 2480/2481 users:
1
Forms Printer 2480/2481
2
Forms Printer 2380/2381 plus
3
2380 plus/2381 plus
About your printer
4
2380/2381 IBM Personal Printer Series™ II
5
4201/4202 IBM Proprinter™ III
6
4201/4202 IBM Proprinter II
7
IBM ExecJet™ Printer Model 4072
For Lexmark Forms Printer 2490/2491 users:
1
Forms Printer 2490/2491
2
Forms Printer 2390 plus/2391 plus
3
2390 plus/2391 plus
4
2390/2391 IBM Personal Printer Series II
5
4212 IBM Proprinter 24P
6
2390 IBM PS/1 Printer
7
4207/4208 Proprinter X24/XL24
8
IBM ExecJet Printer Model 4072
9
2205 IBM PS/1 Printer
If your software does not let you select one of the printers in this list, you may need to customize your printer for Epson emulation mode.
18
The printer driver you select in your software application must match the emulation mode you select for your printer. Printer drivers other than the 2400 series support most, but not all, of the printer’s capabilities. See “Emulation menu options” on page 103 for more information.
Using Epson emulation mode
If your Forms printer is set to Epson emulation, select a printer from your application software in the following preferred order:
For Forms Printer 2480/2481 users:
1
Epson FX850
2
Epson FX1050
For Forms Printer 2490/2491 users:
1
Epson LQ850
2
LQ1050
See “Emulation menu options” on page 103 for more information.
Using Okidata MICROLINE emulation mode
If your Forms Printer 2480/2481 has the Okidata MICROLINE emulation option installed, select a printer from your application software in the following preferred order:
About your printer
1
Oki 320/321 Turbo
2
Oki 320/321
19
About your printer
20
2

Using the operator panel

Use the operator panel to perform basic tasks like feeding forms, taking the printer offline, and setting defaults in Setup mode.
Operator panel
21

Operator panel layers

2
The operator panel has two layers of functionality.
Layer 1, with the operator panel cover closed, contains basic functions like LineFeed, FormFeed, Tear Off, and taking the printer online/offline.
Layer 2, with the operator panel cover down, as shown, contains more advanced functionality. Use layer 2 to select a macro and change printer menu settings such as Top-Of-Form.
480/2481 operator panel
23
1
Power Ready Tractor2 Paper
Start/Stop LineFeed FormFeed
Tear Off Load/Unload Tractor
Font
Lock
FastDraft Draft Gothic Courier
out
Power
Set TOF LineFeed Macro
Set TOF
Micro ↓Setup
Micro
Pitch
Lock
10 12 15 17
Macro
4
20 PS
Operator panel
layer 1
layer 2
22
2490/2491 operator panel
Power Ready Tractor2 Paper
Start/Stop LineFeed FormFeed
Tear Off Load/Unload Tractor
Font
Lock
Courier Prestige Gothic Presentor
out
Orator Script Draft FastDft
layer 1
12
Power
Set TOF LineFeed Macro
Set TOF
Micro
Pitch
Lock
34
Macro
Micro ↓Setup
10
20
12
24
15
PS
17
layer 2
Operator panel
23

Understanding the operator panel buttons

Use the operator panel buttons to perform printer tasks and change printer settings.
Layer 1 operator panel buttons
Press this button: When you want to …
Start/Stop
LineFeed
FormFeed
Tear Off
Load/Unload
Trac tor
Font
Notes:
• Repeatedly pressing the
Font
button rotates through the printer font selections. If you
Operator panel
continue pressing through a second pass, the font selections are locked.
• This setting will be lost when the printer is
Off
powered
On
.
and back
Alternate the printer between online (Ready light is On)
Off
and offline (Ready light is
Note:
Advance the paper one line. If you press and hold
micro movements and then goes into continuous mode.
Advance the paper to the next Top-Of-Form.
Alternate paper between Tear Off and Top-Of-Form.
Load paper to the current Top-Of-Form or unload paper to parked position.
Alternate between Tractor 1 and Tractor 2, if the optional Tractor 2 is installed.
Select one of the resident font styles:
2480/2481
• FastDft
• Draft
•Gothic
Font
•Courier
2490/2491
•Courier
• Prestige
•Gothic
• Presentor
Printer must be online to receive data.
LineFeed
).
, the paper advances 5
• Orator
•Script
• Draft
• FastDft
Note:
online (Ready light is
Some functions may not work when data is being processed and the printer is
On
).
24
Layer 2 operator panel buttons
Press this button: When you want to…
Set TOF
LineFeed
Macro
Micro
Set Top-Of-Form. Top-Of-Form is the position of the first
print line on the page.
Advance the paper one line. If you press and hold
paper advances 5 micro movements and then goes into continuous feed.
Select between four document formats.
For more information, see “Forms Macro menu options” on page 96.
Feed the paper upward in:
• 1/72-inch increments (2480/2481 models)
• 1/90-inch increments (2490/2491 models)
If you press and hold the button, the paper advances in micro movements and then goes into continuous feed.
Micro
Use Top-Of-Form.
↑ to adjust the
LineFeed
Micro
, the
Operator panel
25
Layer 2 operator panel buttons (continued)
Press this button: When you want to…
Micro
Feed the paper downward in:
• 1/72-inch increments (2480/2481 models)
• 1/90-inch increments (2490/2491 models)
If you press and hold the button, the paper advances in micro movements and then goes into continuous feed.
Micro
Use Top-Of-Form.
to adjust the
Micro
Operator panel
Setup
Pitch
Notes:
• Repeatedly pressing
Pitch
the rotates through the printer pitch selections. If you continue pressing
Pitch
second pass the pitch selections are locked.
• This setting will be lost when the printer is powered back
Note:
cessed and the printer is online (Ready light is
button
through a
Off
and
On
.
Some functions may not work when data is being pro-
Enter Setup mode to change the default values and modes for printer operation.
Set the character pitch to: 10, 12, 15, 17, 20 cpi, or Proportional Spacing.
Notes:
• On 2490/2491 models you can also select 24 cpi.
• Fast Draft supports only 10, 12, and 15 pitch.
On
).
26
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