Lexmark and Lexmark with diamond
design are trademarks of Lexmark
International, Inc., registered in the
United States and/or other countries.
Second Edition (May, 1997)
THE FOLLOWING PARAGRAPH DOES NOT APPLY TO THE UNITED
KINGDOM OR ANY COUNTRY WHERE SUCH PROVISIONS ARE
INCONSISTENT WITH LOCAL LAW: LEXMARK INTERNATIONAL, INC.
PROVIDESTHIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND,EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; thesechangeswillbe
incorporated in later editions of the publication. Improvements or changes in the
products or the programs described in this publication may be made at any
time. Publications are not stocked at the address given below; requests for
publications should be made to your point of purchase.
A form for reader’s comments is provided at the back of this publication. If the
form has been removed, comments may be addressed to Lexmark
International, Inc., Department F95/035-3, 740 New Circle Road NW,
Lexington, Kentucky 40511, U.S.A. Lexmark may use or distribute any of the
information you supply in any way it believes appropriate without incurring any
obligation to you.
Lexmark is a trademark of Lexmark International, Inc.
Copyright Lexmark International, Inc. 1996
All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS.
Use, duplication or d isclosure by the Government is subject to restrictions as
set forth in subparagraph(c)(1)(ii) of the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013 and in applicable FAR provisions:
Lexmark International, Inc., Greenwich, CT 06836.
The maintenance information for this product has been
prepared for use by a professional service person and is not
intended to be used by others.
• There may be an increased risk of electric shock and personal
injury during disassembly and servicing of this product.
Professional service personnel should understand this and take
necessary precautions.
• The safety features of some parts may not always be obvious.
Therefore, replacement parts must have the identical or
equivalent characteristics as the original parts.
Sicherheitshinweise
• Die Wartungsinformationen für dieses Produkt sind
ausschließlich für die Verwendung durch einen
Wartungsfachmann bestimmt.
• Während des Auseinandernehmens und der Wartung des
Geräts besteht ein zusätzliches Risiko eines elektrischen
Schlags und körperlicher Verletzung. Das zuständige
Fachpersonal sollte entsprechende Vorsichtsmaßnahmen
treffen.
• Ersatzteile müssen gleiche oder gleichwertige Merkmale wie
die Originalteile aufweisen, da nicht immer offensichtlich ist,
welche Teile des Geräts Sicherheitsmerkmale aufweisen.
Consignes de Sécurité
• Les consignes d'entretien et de réparation de ce produit
s'adressent uniquement à un personnel de maintenance
qualifié.
• Le démontage et l'entretien de ce produit pouvant présenter
certains risques électriques, le personnel d'entretien qualifié
devra prendre toutes les précautions nécessaires.
• Les normes de sécurité de certaines pièces n'étant pas toujours
explicites, les pièces de rechange doivent être identiques ou
conformes aux caractéristiques des pièces d'origine.
Notices and Safety Information vii
Norme di sicurezza
• Le informazioni riguardanti la manutenzione di questo prodotto
sono indirizzate soltanto al personale di assistenza autorizzato.
• Durante lo smontaggio e la manutenzione di questo prodotto, il
rischio di subire scosse elettriche e danni alla persona è più
elevato. Il personale di assistenza autorizzato, deve, quindi,
adottare le precauzioni necessarie.
• Poiché non tutti i pezzi di ricambio garantiscono la stessa
sicurezza, questi devono avere caratteristiche identiche o
equivalenti a quelle dei pezzi originali.
Pautas de Seguridad
• La información sobre el mantenimiento de este producto está
dirigida exclusivamente al personal cualificado de
mantenimiento.
• Existe mayor riesgo de descarga eléctrica y de daños
personales durante el desmontaje y la reparación de la
máquina. El personal cualificado debe ser consciente de este
peligro y tomar las precauciones necesarias.
• Los dispositivos de seguridad de algunas piezas no siempre
pueden reconocerse a simple vista. Por lo tanto, los recambios
deben poseer características idénticas o equivalentes a las de
las piezas originales.
Informações de Segurança
• As informações de segurança relativas a este produto
destinam-se a profissionais destes serviços e não devem ser
utilizadas por outras pessoas.
• Risco de choques eléctricos e ferimentos graves durante a
desmontagem e manutenção deste produto. Os profissionais
destes serviços devem estar avisados deste facto e tomar os
cuidados necessários.
• Os dispositivos de segurança de algumas peças poderão não
ser sempre suficientemente evidentes. Assim, as peças
sobressalentes devem possuir características idênticas ou
equivalentes às peças originais.
viii
Informació de Seguretat
• La informació pel manteniment d’aquest producte està
orientada exclusivament a professionals i no està destinada a
ningú que no ho sigui.
• El risc de xoc elèctric i de danys personals pot augmentar
durant el procés de desmuntatge i de servei d’aquest producte.
El personal professional ha d’estar-ne assabentat i prendre les
mesures convenients.
• Les característiques de seguretat d’algunes de les peces poden
no ser òbvies. Per tant, les característiques dels recanvis
hauran de ser idèntiques o equivalents a les de les peces
originals.
Chinese Safety Information
Notices and Safety Information ix
Korean Safety Information
x
Preface
This manual is divided into the following chapters:
• “General Information” contains a general description of the
printer and the maintenance approach used to repair it. Special
tools and test equipment are listed in this chapter, as well as
general environmental and safety instructions.
and maintenance information to prevent problems and maintain
optimum performance.
• “Parts Catalog” contains illustrations and part numbers for
individual FRUs.
Preface xi
xii
1. General Information
Description
The Lexmark 238X and 239X - XXX printers are small versatile
tabletopprinters suitable foruse in the home or small business. They
are especially well-suited for applications that use continuous or
multipart forms. The 2381 and 2391 are wide-carriage versions of
the 2380 and 2390.
The 23XX Plus (23XX-002) printers are enhanced versions of the
basic 23XX-001 printers. These printers have the following
additional features:
• Forms macro and smooth paper scrolling capability, available
from the operator panel.
• Option slot.
• Resident bar code.
• Quiet mode.
• Higher print speed (239X).
The 23XX Forms Printers (23XX-003), in addition to the features of
the 23XX-002 printers are 9% (9-wire machines) or 28% (24-wire
machines) faster in fast draft mode. They also support the Tractor 2
Options.
There is also a PS/1 version of the 2390-001, which has a distinctive
PS/1 logo but is otherwise identical to the 2390-001.
General Information 1-1
The followingtable summarizes the differences between the printers
in the 23XX family:
• Power Consumption: 120 Watts-Maximum/15 Watts Idle
Recommended Machine Usage
• 23XX-001 - 10 million characters per year.
• 23XX-002, 003 - 12 million characters per year.
The character usage per day is calculated by dividing the yearly
usage rating by 1300 characters per page, divided by 12 months per
year, by 22 working days per month. To reduce the probability of
reliability/service problems, field data has shown printer usage
should not exceed twice the daily page usage.
Notes:
• All numbers are average or estimates.
• Performance of individual printers may vary.
• Lexmark does not represent or warrant that printers will achieve
these results. (See the applicable statement of Limited Warranty
for all warranty information).
General Information 1-3
Options
The following options may be installed on 238X/239X printers:
• Auto Sheet Feeder (ASF)
• 32Kb Memor y Module, Volatile
• 32Kb Memor y Module, Non-volatile
• Serial Interface Attachment (RS232/RS422).
• Extended National Language Support modules (World Trade
only)
• Acoustics Option
• Extended Cut-sheet Paper Guides
• Tractor 2 (23XX-003 Only)
Tools
The basic tools needed are:
• Basic CE tool kit
• #1 Phillips screwdriver
• #2 Phillips screwdriver
• Feeler gauges 0.35 mm (0.014 in.) 0.4 m m (0.016 in.)
• Analog or digital volt-ohmmeter
1-4
Abbreviations
ASICApplication-Specific Integrated Circuit
CSUCustomer Setup
DRAMDynamic Random Access Memory
EPROMErasable Programmable Read-Only Memory
ESDElectrostatic Discharge
FRUField Replaceable Unit
HVPSHigh Voltage Power Supply
LANLocal Area Network
LCDLiquid Crystal Display
LEDLight-Emitting Diode
LVPSLow Voltage Power Supply
NVRAMNonvolatile Random Access Memory
OEMOriginal Equipment Manufacturer
PORPower-On Reset
POSTPower-On Self Test
PQETPrint Quality Enhancement Technology
ROSRead-Only Storage
SRAMStatic Random Access Memory
UPRUsed Parts Replacement
V acVolts alternating current
V dcVolts direct current
General Information 1-5
Setup Mode
How To Change The Printer Functions
1. Make sure continuous forms are in the printer.
2. Press Alt and then press Setup to enter Setup Mode.The
printer prints out the Main Menu.
3. To select a function, press the buttons listed on the printout.
4. To save the setting and leave Setup Mode, press Start/Stop
until out of the menu.
1-6
Serial Interface Adapters
The 23XX printer product line uses three different serial adapters.
• 23XX-001:
• Snaps on back of the printer and plugs into the parallel port.
• Power lead plugs into the printer’s +5 V port.
• Switch settings are for “Snap-On”.
• 23XX-002:
• In-line gray box with a short cable to the parallel port.
• Some units have a separate power lead to the +5 V port.
• Units without the power cord will not work on the 23XX-001.
• Switch settings are for “Gray”.
• 23XX-003:
• Similar to the 23XX-002, but different switch definitions.
• All units have a power lead.
• Switch settings are for “Black”.
Notes:
• Except as noted, all adapters work with all printers.
• Some adapters may be installed on printers other than what is
listed.
• Only the “Black” adapter is available as a FRU.
• Changes to switch settings are valid only after printer power is
turned off and then on again.
• Contact Lexmark Technical Support for questions about serial
adapters.
General Information 1-7
Serial Interface Switches
The serial interface has 12 function switches which determine how
the printer receives data from the computer or terminal. Set the
switches according to your particular equipment requirements.
Function Switch Setting
Switches 1 To 4 - Speed:
Define the serial interface speed in bits per second (bps).
Selects the number of data bits (7 or 8) in each data frame.
Switch 5Data Bits
Off8
On7
General Information 1-9
Switches 6 and 7 - Parity:
Select the interface parity.
Switch 6Switch 7Parity
OffOffNo
OffOnIgnore
OnOffOdd
OnOnEven
Note: When setting the “Ignore” for parity, the printer ignores the
received parity and transmits using even parity. For all other par ity
settings, the transmitted parity matches the received parity.
Switch 11- Polarity For RS-422 Serial Interface (All Units):
NOR/REV reverses the polarity of the receive and transmit data line
for the RS-422 serial interface.
Switch 11Mode
OffNormal
OnReverse
Switch 12 - Serial Interface Mode Select: (All Units)
Switch 232/422 sets the serial interface in either
RS-232C or RS-422 mode.
Switch 12Mode
OffRS-232C
OnRS-422
1-12
2. Diagnostic Information
Start
Make a quick visual check for defects (loose or broken parts,
unplugged connectors, paper jams, and so on).
Voltage, Ground, And Continuity Readings
Voltage Readings
All DC voltages must be within +5% through -10% of the values to
be considered correct. Unless stated otherwise, all connectors
should be connected normally when a voltage measurement is
done.
When a “Line Voltage” measurement is to be done, the voltage on
United States and Canada machines should be between 100 V ac
and 127 V ac. On World Trade machines, the voltage is according to
each country’s specification.
Ground Checks
To check for a correct ground, measure the voltage between the
ground and a known good voltage source. The voltage
measurement must be the same as the source voltage to consider
that the ground is correct. Continuity measurements may be used to
check grounds, however, be sure to measure to a known good
ground using the lowest ohms scale and check for zero ohms.
Note: Always unplug the power cord before doing any continuity
measurement.
Continuity Readings
When measuring continuity, be sure no back circuits affect the
measurement. If necessary, unplug connectors to remove any back
circuits. Zero the ohm range on the lowest scale (X1). An open
circuit will read infinity. A circuit with correct continuity will read zero
ohms.