Lexmark 21K0282 User Manual

CS820 Series

User's Guide

January 2016 www.lexmark.com

Machine type(s):

5063

Model(s):

530, 571

Contents 2

Safety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Learning about the printer...........................................................................8

Finding information about the printer.............................................................................................................8

Selecting a location for the printer..................................................................................................................9

Printer conﬁgurations........................................................................................................................................10

Attaching cables..................................................................................................................................................11

Using the control panel.................................................................................................................................... 12

Understanding the status of the power button and indicator light.......................................................13

Using the home screen.....................................................................................................................................13

Menus list..............................................................................................................................................................15

Printing a menu settings page........................................................................................................................15

Setting up and using the home screen applications..............................16

Customizing the home screen........................................................................................................................16

Using Display Customization.......................................................................................................................... 16

Setting up Forms and Favorites..................................................................................................................... 16

Conﬁguring Eco‑Settings..................................................................................................................................17

Loading paper and specialty media..........................................................18

Setting the size and type of the specialty media.......................................................................................18

Conﬁguring Universal paper settings........................................................................................................... 18

Loading trays.......................................................................................................................................................18

Loading the multipurpose feeder................................................................................................................. 20

Linking trays.........................................................................................................................................................21

Printing.........................................................................................................22

Printing from a computer.................................................................................................................................22

Printing forms..................................................................................................................................................... 22

Printing from a ﬂash drive...............................................................................................................................22

Supported ﬂash drives and ﬁle types.......................................................................................................... 23

Conﬁguring conﬁdential jobs.........................................................................................................................24

Printing held jobs...............................................................................................................................................24

Printing a font sample list................................................................................................................................25

Contents 3

Printing a directory list..................................................................................................................................... 25

Canceling a print job........................................................................................................................................ 25

Securing the printer................................................................................... 26

Locating the security slot................................................................................................................................ 26

Erasing printer memory................................................................................................................................... 26

Erasing printer hard disk memory.................................................................................................................26

Conﬁguring printer hard disk encryption....................................................................................................27

Restoring factory default settings................................................................................................................. 27

Statement of Volatility.......................................................................................................................................27

Maintaining the printer.............................................................................. 29

Networking..........................................................................................................................................................29

Setting up serial printing (Windows only)....................................................................................................30

Cleaning the printer...........................................................................................................................................31

Ordering parts and supplies............................................................................................................................31

Replacing parts and supplies......................................................................................................................... 34

Moving the printer..............................................................................................................................................61

Saving energy and paper................................................................................................................................62

Recycling............................................................................................................................................................. 63

Clearing jams.............................................................................................. 64

Avoiding jams.....................................................................................................................................................64

Identifying jam locations..................................................................................................................................65

Paper jam in trays..............................................................................................................................................66

Paper jam in the multipurpose feeder......................................................................................................... 67

Paper jam in the standard bin........................................................................................................................68

Paper jam in door B.......................................................................................................................................... 69

Paper jam in the ﬁnisher bin........................................................................................................................... 73

Staple jam in door G......................................................................................................................................... 74

Troubleshooting.......................................................................................... 77

Network connection problems.......................................................................................................................77

Hardware options problems...........................................................................................................................79

Paper feed problems.........................................................................................................................................81

Printing problems.............................................................................................................................................. 84

Color quality problems................................................................................................................................... 103

Contents 4

Contacting customer support.......................................................................................................................106

Upgrading and migrating.........................................................................107

Hardware............................................................................................................................................................107

Software.............................................................................................................................................................. 119

Firmware............................................................................................................................................................ 120

Notices........................................................................................................122

Index........................................................................................................... 126

Safety information 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

Safety information 6

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

• Make sure that all doors and trays are closed.

• Turn o the printer, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer.

• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

• If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

• Always use the handholds on the printer to lift it.

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

• Make sure that your ﬁngers are not under the printer when you set it down.

• Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This equipment is not suitable for use in locations where children are likely to be present.

www.lexmark.com/multifunctionprinters.

Safety information 7

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learning about the printer 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Conﬁguring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Conﬁguring the printer on a network

Setup documentation—The setup documentation came with the printer and is also available at

http://support.lexmark.com.

Information Center—Authoritative online resource for the latest product tips, instructions, and reference material.

http://infoserve.lexmark.com/ids/ and select

Go to your product.

Help Menu Pages—The guides may be available on the printer ﬁrmware and at

http://support.lexmark.com.

• Caring for and maintaining the printer

• Troubleshooting and solving problems

Information on setting up and conﬁguring the accessibility features of your printer

Help using the printer software Help for Microsoft® Windows® or Macintosh

Lexmark Accessibility Guide—The guide is available at

operating systems—Open a printer software program or application, and then click Help.

Click

Notes:

http://support.lexmark.com.

to view context‑sensitive information.

• Help is automatically installed with the printer

software.

• The printer software is located in the printer

program folder or on the desktop, depending on the operating system.

Learning about the printer 9

What are you looking for? Find it here

The latest supplemental information, updates, and customer support:

• Documentation

• Driver downloads

• Live chat support

• E‑mail support

• Voice support

• Safety information

• Regulatory information

• Warranty information

http://support.lexmark.com

Note: Select your country or region, and then

select your product to view the appropriate support site.

Support contact information for your country or region can be found on the support Web site or on the printed warranty that came with the printer.

Have the following information (located on the store receipt and at the back of the printer) ready when you contact customer support:

• Machine type number

• Serial number

• Date purchased

• Store where purchased

Warranty information varies by country or region:

• In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

• In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—This document contains basic safety, environmental, and regulatory information for your product. For more information, see the documentation that came with the printer or go to

http://support.lexmark.com.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install hardware options.

• Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

• Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

• Provide a ﬂat, sturdy, and stable surface.

• Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes.

Learning about the printer 10

• Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 43.3°C (-40 to 110°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Top 305 m m (1 2 i n.)

2 Right side 152 mm (6 in.)

3 Front 381 mm (15 in.)

4 Left side 457 mm (18 in.)

5 Rear 203 mm (8 in.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see

You can conﬁgure your printer by adding three optional 550‑sheet trays or an optional 2200‑sheet tray.

www.lexmark.com/multifunctionprinters.

Learning about the printer 11

1 Control panel

2 Staple ﬁnisher

3 Standard bin

4 Standard 550‑sheet tray

5 Optional 550‑sheet trays

6 Optional 2200‑sheet tray

7 Multipurpose feeder

Attaching cables

CAUTION—POTENTIAL INJURY: To avoid the risk of

an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Make sure to match the following:

• The USB cable to the USB port

• The Ethernet cable to the Ethernet port

or electrical shock, connect the power cord to

ﬁre

or electrical shock, use only the power cord

ﬁre

Warning—Potential Damage: Do not touch the USB cable, any wireless network adapter, or the printer in the area shown while actively printing. Loss of data or a malfunction can occur.

Learning about the printer 12

Use the To

1 USB printer port Connect the printer to a computer.

2 Ethernet port Connect the printer to an Ethernet network.

3 USB ports Attach a keyboard.

4 Printer power cord socket Connect the printer to a properly grounded electrical outlet.

Using the control panel

Use the To

1 Display

• View the printer messages and supply status.

• Set up and operate the printer.

Learning about the printer 13

Use the To

2 Home button Go to the home screen.

3 Keypad Enter numbers or symbols in an input ﬁeld.

4 Power button

5 Stop or Cancel button Stop the current job.

6 Indicator light Check the status of the printer.

7 Volume buttons Adjust the volume of the headset or speaker.

8 Headset or speaker port Attach a headset or speaker.

9 Backspace button Move the cursor backward and delete a character in an input ﬁeld.

• Turn on or turn o the printer.

Note: To tu r n o the printer, press and hold the power button for seconds.

• Set the printer to Sleep or Hibernate mode.

• Wake the printer from Sleep or Hibernate mode.

Understanding the status of the power button and indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

ﬁve

Red The printer requires user intervention.

Power button light Printer status

O The printer is o, ready, or processing data.

Solid amber The printer is in sleep mode.

Blinking amber The printer is in hibernate mode.

Using the home screen

When the printer is turned on, the display shows the home screen. Use the home screen buttons and icons to initiate an action.

Note: Your home screen may vary depending on your home screen customization settings, administrative setup, and active embedded solutions.

Learning about the printer 14

To uc h To

1 Status/Supplies

• Show a printer warning or error message whenever the printer requires intervention

to continue processing.

• View more information on the printer warning or message, and on how to clear it.

Note: You can also access this setting by touching the top section of the home screen.

2 Job Queue Show all the current print jobs.

Note: You can also access this setting by touching the top section of the home

screen.

3 Change Language Change the language on the printer display.

4 Settings Access the printer menus.

5 USB Drive View, select, or print photos and documents from a ﬂash drive.

6 Held Jobs Show all the current held print jobs.

These settings may also appear on the home screen

To uc h To

Bookmarks Access bookmarks.

App Proﬁles Access application proﬁles.

Lock Device Prevent users from accessing any printer functions from the home screen.

Learning about the printer 15

Menus list

Device Print Paper Network/Ports USB Drive

Preferences Notiﬁcations Group Lists Alert Types Anti‑Spam Logic Description Suppressing Duplicate Alerts Power Management Information Sent to Lexmark Accessibility Restore Factory Defaults Maintenance Remote Operator Panel Visible Home Screen Icons Site Map Update Firmware About This Printer

Security Option Card Menu Reports Help

Login Methods Certiﬁcate Management Schedule USB Devices Security Audit Log Login Restrictions Conﬁdential Disk Encryption Erase Temporary Data Files Solutions LDAP Settings Miscellaneous

Print Setup

Layout Finishing Setup Quality Job Accounting Image XPS PDF HTML PostScript PCL PPDS

Note: This setting appears only when an optional card is installed.

Tray Co n ﬁguration Media Conﬁguration Bin Conﬁguration

Menu Settings Page Print Quality Pages Device Print Shortcuts Network

Network Overview Wireless AirPrint Ethernet TCP/IP IPv6 SNMP

802.1x IPSec LPD Conﬁguration HTTP/FTP Settings ThinPrint USB Parallel [x] Serial Wi‑Fi Direct

Print All Guides Color Quality Guide Connection Guide Information Guide Media Guide Moving Guide Print Quality Guide Supplies Guide

Flash Drive Print

Printing a menu settings page

From the home screen, touch Settings > Reports > Menu Settings Page.

Setting up and using the home screen applications 16

Setting up and using the home screen applications

Customizing the home screen

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Device > Visible Home Screen Icons.

3 Select the icons that you want to appear on the home screen.

4 Apply the changes.

Using Display Customization

1 From the home screen, touch Change Background.

2 Select a background to use.

3 Apply the changes.

Setting up Forms and Favorites

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Apps > Forms and Favorites > Conﬁgure.

3 Click Add, and then customize the settings.

Notes:

• To make sure that the location settings of the bookmark are correct, type the IP address of the host

computer where the bookmark is located.

• Make sure that the printer has access rights to the folder where the bookmark is located.

4 Apply the changes.

Setting up and using the home screen applications 17

Conﬁguring Eco‑Settings

1 From the home screen, touch Eco‑Settings.

2 Conﬁgure the settings.

3 Apply the changes.

Loading paper and specialty media 18

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following:

1 From the home screen, navigate to:

Settings > Paper > Tray Conﬁgurati on > select a tray

2 Conﬁgure the size and type of the specialty media.

Conﬁguring Universal paper settings

1 From the home screen, touch Settings > Paper > Media Conﬁguration > Universal Setup.

2 Conﬁgure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1 Pull out the tray.

Note: Do not remove trays while the printer is busy.

2 Adjust the guides to match the size of the paper you are loading.

Note: Use the indicators on the bottom of the tray to position the guides.

Loading paper and specialty media 19

3 Flex, fan, and align the paper edges before loading.

4 Load the paper with the printable side faceup.

Notes:

• Load letterhead faceup with the header on the left side of the tray for one‑sided printing.

• Load letterhead facedown with the header on the right side of the tray for two‑sided printing.

• Load letterhead faceup with the header on the right side of the tray for one‑sided print jobs that

require ﬁnishing.

• Load letterhead facedown with the header on the left side of the tray for two‑sided print jobs that

require ﬁnishing.

• Load pre‑punched paper with the holes toward the front or left side of the tray.

• Do not slide paper into the tray.

• Make sure that the stack height is below the maximum paper ﬁll indicator. Overﬁlling may cause

paper jams.

5 Insert the tray.

If loading a paper type other than plain, set the paper size and type to match the paper loaded in the tray.

Loading paper and specialty media 20

Loading the multipurpose feeder

1 Open the multipurpose feeder.

2 Adjust the guide to match the size of the paper you are loading.

3 Flex, fan, and align the paper edges before loading.

4 Load the paper.

• Load paper, card stock, and transparencies with the printable side facedown and the top edge entering

the printer

ﬁrst.

Loading paper and specialty media 21

• Load envelopes with the ﬂap side up and against the left side of the paper guide. Load European

envelopes with the

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives.

side up and entering the printer

ﬂap

ﬁrst.

5 From the control panel, set the paper size and type to match the paper loaded in the tray.

Linking trays

1 Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Paper.

3 Match the paper size and type for the trays you are linking.

Note: To unlink trays, make sure that no trays have the same paper size or type.

4 Save the settings.

Note: You can also change the paper size and type settings from the printer control panel.

Warning—Potential Damage: The temperature of the fuser varies according to the speciﬁed paper type. To

avoid printing issues, match the paper type settings in the printer with the paper loaded in the tray.

Printing 22

Printing

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Printing from a computer

Note: For specialty media such as labels, card stock, and envelopes, set the paper size and type in the

printer before sending the print job.

1 With a document open, click File > Print.

2 If necessary, adjust the settings.

3 Send the print job.

Printing forms

1 From the home screen, navigate to:

Forms and Favorites > select form > Print

2 If necessary, conﬁgure the print settings.

3 Send the print job.

Printing from a ﬂash drive

1 Insert a ﬂash drive into the USB port.

Notes:

• If you insert the

• If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the

display.

drive when an error message appears, then the printer ignores the

ﬂash

drive.

Printing 23

2 From the display, touch the document that you want to print.

If necessary, conﬁgure other print settings.

3 Send the print job.

To print another document, touch USB Drive.

Warning—Potential Damage: Do not touch the printer or the ﬂash drive in the area shown while actively

printing, reading, or writing from the memory device. Loss of data or a malfunction can occur.

Supported ﬂash drives and ﬁle types

Flash drives

• Lexar JumpDrive S70 (16GB and 32GB)

• SanDisk Cruzer (16GB and 32GB)

• PNY Attaché (16GB and 32GB)

Notes:

– The printer supports high‑speed USB ﬂash drives with full‑speed standard. – USB

File types

Documents:

• .doc or .docx

• .xls or .xlsx

• .ppt or .pptx

• .pdf

• .xps

Images:

• .dcx

• .gif

drives must support the File Allocation Table (FAT) system.

ﬂash

Printing 24

• .jpeg or .jpg

• .bmp

• .pcx

• .ti or .tif

• .png

Conﬁguring conﬁdential jobs

1 From the home screen, touch Settings > Security > Conﬁdential Print Setup.

2 Conﬁgure the settings.

Use To

Max Invalid PIN Limit the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job Expiration

Repeat Job Expiration

Verify Job Expiration Set the amount of time before verify jobs are deleted from the printer memory.

Reserve Job Expiration

Set the amount of time before conﬁdential jobs are automatically deleted from the printer memory.

Note:

Conﬁdential

delete them manually.

Set the amount of time before repeat jobs are deleted from the printer memory.

Note: Repeat held jobs are stored so extra copies can be printed later.

Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Set the amount of time before reserved jobs are deleted without being printed. Note: Reserve held jobs are automatically deleted after printing.

held jobs are stored in the printer until you log in and release or

Printing held jobs

1 With a document open, select File > Print.

2 Select the printer, and then do the following:

• For Windows users, click Properties or Preferences, and then click Print and Hold.

• For Macintosh users, select Print and Hold.

3 Select the print job type.

4 If necessary, assign a user name.

5 Send the print job.

6 From the printer home screen, touch Held Jobs.

7 Send the print job.

Printing 25

Printing a font sample list

1 From the home screen, touch Settings > Reports > Print > Print Fonts.

2 To u ch PCL Fonts or PostScript Fonts.

Printing a directory list

From the home screen, touch Settings > Reports > Print > Print Directory.

Canceling a print job

From the printer control panel

1 From the home screen, touch Job Queue.

Note: You can also access this setting by touching the top section of the home screen.

2 Select the job to cancel.

From the computer

1 Depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

2 Select the job to cancel.

Securing the printer 26

Securing the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data in your printer, turn o the printer.

To e r as e n o n‑volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.

2 Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.

3 Follow the instructions on the display.

Erasing printer hard disk memory

1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.

2 Select the Sanitize all information on hard disk check box, and then touch ERASE.

3 Follow the instructions on the display.

Note: This process can take from several minutes to more than an hour, making the printer unavailable

for other tasks.

Securing the printer 27

Conﬁguring printer hard disk encryption

1 From the home screen, touch Settings > Security > Disk Encryption > Start Encryption.

Note: Enabling disk encryption erases the contents of the hard disk. If necessary, back up important data

from the printer before starting the encryption.

2 Follow the instructions on the display.

Notes:

• Do not turn o the printer during the encryption process. Loss of data can occur.

• Disk encryption can take from several minutes to more than an hour, making the printer unavailable

for other tasks.

• After encryption, the printer returns to the home screen.

Restoring factory default settings

From the home screen, touch Settings > Device > Restore Factory Defaults > Restore Settings > Restore all settings > RESTORE > Start.

For more information, see

“Erasing printer memory” on page 26.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used to store the operating system, device settings, network information and bookmark settings, and embedded solutions.

Hard disk memory Some printers have a hard disk drive installed. The printer

hard disk is designed for printer-speciﬁc functionality. This lets the printer retain buered user data from complex print jobs, as well as form data, and font data.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer hard disk is being replaced.

• The printer is being moved to a dierent department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Securing the printer 28

Disposing of a printer hard disk

Note: Some printer models may not have a printer hard disk installed.

In high‑security environments, it may be necessary to take additional steps to make sure that conﬁdential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises.

• Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data

• Crushing—Physically compresses the hard disk to break component parts and render them unreadable

• Milling—Physically shreds the hard disk into small metal bits

Note: Most data can be erased electronically, but the only way to guarantee that all data are completely erased is to physically destroy each hard disk where data is stored.

Maintaining the printer 29

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace

parts and supplies, may cause damage to your printer.

Networking

Note: Purchase a MarkNet(TM) N8360 wireless network adapter

wireless network. For information on installing the wireless network adapter, see the setup sheet that came with the adapter.

before setting up the printer on a

ﬁrst

Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS)

Before you begin, make sure that:

• The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

• A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

Using the Push Button method

From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method

2 Follow the instructions on the display.

Using the personal

From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method

identiﬁcation

number (PIN) method

2 Copy the eight‑digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

• View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your access

point.

5 Enter the eight‑digit PIN, and then save the changes.

Maintaining the printer 30

Changing port settings after installing an internal solutions port

Notes:

• If the printer has a static IP address, then do not change the conﬁguration.

• If the computers are conﬁgured to use the network name instead of an IP address, then do not change

the conﬁguration.

• If you are adding a wireless internal solutions port (ISP) to a printer previously conﬁgured for an Ethernet

connection, then disconnect the printer from the Ethernet network.

For Windows users

Open the printers folder.

2 From the shortcut menu of the printer with the new ISP, open the printer properties.

3 Conﬁgure the port from the list.

4 Update the IP address.

5 Apply the changes.

For Macintosh users

From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.

2 Type the IP address in the address ﬁeld.

3 Apply the changes.

Setting up serial printing (Windows only)

1 Set the parameters in the printer.

a From the control panel, navigate to the menu for the port settings. b Locate the menu for the serial port settings, and then adjust the settings, if necessary. c Apply the changes.

2 From your computer, open the printers folder, and then select your printer.

3 Open the printer properties, and then select the COM port from the list.

4 Set the COM port parameters in Device Manager.

Notes:

• Serial printing reduces printing speed.

• Make sure that the serial cable is connected to the serial port on your printer.

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