Using the control panel......................................................................................................................................11
Understanding the status of the power button and indicator light.......................................................12
Set up, install, and configure..................................................................... 13
Selecting a location for the printer................................................................................................................ 13
Setting up the printer to fax.............................................................................................................................15
Setting up the fax function......................................................................................................................................... 15
Setting up fax using a standard telephone line ................................................................................................... 16
Setting up fax in countries or regions with dierent telephone wall jacks and plugs ............................... 18
Connecting to a distinctive ring service................................................................................................................ 22
Setting the fax date and time...................................................................................................................................22
Paper guidelines.......................................................................................................................................................... 22
Paper characteristics..................................................................................................................................................22
Selecting preprinted forms and letterhead ..........................................................................................................24
Supported paper sizes...............................................................................................................................................24
Supported paper types..............................................................................................................................................26
Supported paper weights ......................................................................................................................................... 27
Loading paper ................................................................................................................................................... 27
Setting the paper size and type .............................................................................................................................. 27
Configuring Universal paper settings ....................................................................................................................28
Loading the manual feeder.......................................................................................................................................30
Connecting the printer to a Wi‑Fi network ............................................................................................................ 31
Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS) ................................... 32
Deactivating the Wi‑Fi network ...............................................................................................................................32
Page 3
Contents3
Checking the printer connectivity........................................................................................................................... 33
Installing and updating software, drivers, and firmware......................................................................... 33
Installing the printer software................................................................................................................................... 33
Exporting or importing a configuration file........................................................................................................... 33
Secure the printer.......................................................................................35
Statement of Volatility...................................................................................................................................... 35
Printing from a computer.................................................................................................................................36
Printing from a mobile device........................................................................................................................ 36
Printing confidential and other held jobs.................................................................................................... 37
Printing a font sample list................................................................................................................................38
Using the automatic document feeder and scanner glass.................................................................... 39
Making copies.................................................................................................................................................... 39
Copying on letterhead.....................................................................................................................................40
Copying on both sides of the paper............................................................................................................ 40
Reducing or enlarging copies........................................................................................................................40
Creating a copy shortcut..................................................................................................................................41
Using the automatic document feeder and scanner glass.................................................................... 42
Setting up the e‑mail function........................................................................................................................42
Creating an e-mail shortcut.............................................................................................................................43
Sending an e-mail using a shortcut number.............................................................................................. 43
Using the automatic document feeder and scanner glass.................................................................... 44
Sending a fax......................................................................................................................................................44
Creating a fax destination shortcut...............................................................................................................45
Changing the fax resolution........................................................................................................................... 45
Adjusting the fax darkness............................................................................................................................. 45
Viewing a fax log............................................................................................................................................... 46
Holding a fax.......................................................................................................................................................46
Forwarding a fax................................................................................................................................................46
Using the automatic document feeder and scanner glass.................................................................... 48
Creating an FTP shortcut.................................................................................................................................48
Scanning to an FTP server using a shortcut number...............................................................................48
Use printer menus......................................................................................50
Menu map........................................................................................................................................................... 50
Printing the Menu Settings Page...................................................................................................................84
Maintain the printer....................................................................................85
Configuring the fax speaker settings...........................................................................................................85
Checking the status of parts and supplies.................................................................................................85
Setting up e‑mail alerts....................................................................................................................................85
Ordering parts and supplies...........................................................................................................................86
Replacing parts and supplies......................................................................................................................... 87
Saving energy and paper................................................................................................................................94
Moving the printer to another location........................................................................................................95
Shipping the printer..........................................................................................................................................96
Troubleshoot a problem.............................................................................97
The printer is not responding.........................................................................................................................97
Issues with supplies..........................................................................................................................................99
Paper feed problems...................................................................................................................................... 108
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
or electrical shock, connect the power cord to
fire
or electrical shock, use only the power cord
fire
use only a 26 AWG or larger
fire,
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Page 7
Safety information7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
Page 8
Safety information8
CAUTION—MOVING PARTS: To avoid the risk of laceration or abrasion injuries, keep hands away from
moving parts in areas marked with this label. Injuries from moving parts may occur around gears and
other rotating parts.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Page 9
Learn about the printer9
Learn about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
• Connecting the printer
• Installing the printer software
More setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using the printer software
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Help using the printer softwareHelp for Microsoft Windows or Macintosh operating
See the setup documentation that came with the
printer or go to
Information Center—Go to
http://infoserve.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
systems—Open a printer software program or
application, and then click Help.
Click
Notes:
?
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
http://support.lexmark.com.
to view context‑sensitive information.
Page 10
Learn about the printer10
What are you looking for?Find it here
Go to
The latest supplemental information, updates, and customer
support:
• Documentation
• Driver downloads
• Live chat support
• E‑mail support
• Voice support
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Page 11
Learn about the printer11
Printer configuration
1Automatic document feeder (ADF)
2ADF tray
3ADF bin
4Standard bin
5Power button
6Manual feeder
7250‑sheet tray
8Control panel
Using the control panel
Page 12
Learn about the printer12
Control panel partFunction
1Display
• View printer messages and supply status.
• Set up and operate the printer.
2Left arrow button
• Scroll through menus or move between screens and menu options.
• Decrease the numeric value of a setting.
3Select button
• Select a menu option.
• Save the changes in a setting.
4Right arrow button
• Scroll through menus or move between screens and menu options.
• Increase the numeric value of a setting.
5Indicator lightCheck the status of the printer.
6Home buttonGo to the home screen.
7Stop or Cancel button Stop the current job.
8Back buttonReturn to the previous screen.
9Start buttonStart a job, depending on which mode is selected.
10Menu buttonAccess the printer menus.
11Shortcuts buttonAccess shortcuts to frequently used functions with previously saved settings.
12Fax buttonEnter Fax mode.
13Copy buttonEnter Copy mode.
14Numeric keypadEnter numbers or symbols in an input field.
Understanding the status of the power button and
indicator light
Indicator lightPrinter status
OThe printer is o or in Hibernate mode.
Blinking greenThe printer is ready or processing data.
Blinking redThe printer requires user intervention.
Power button lightPrinter status
OThe printer is o, ready, or processing data.
OnThe printer is in Sleep mode.
Blinking whiteThe printer is in Hibernate mode.
Page 13
Set up, install, and configure13
Set up, install, and
configure
Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
sturdy, and stable surface.
flat,
or electrical shock, connect the power cord
fire
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
1Top360 mm (14 in.)
2Rear260 mm (10 in.)
3Right side 200 mm (8 in.)
Page 14
Set up, install, and configure14
4Front550 mm (22 in.)
Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5Left side200 mm (8 in.)
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
or electrical shock, use only the power cord
fire
Printer portFunction
1EXT portConnect more devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and
if this connection method is supported in your country or region.
2LINE portConnect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
3Ethernet portConnect the printer to a network.
4USB printer portConnect the printer to a computer.
Page 15
Set up, install, and configure15
Printer portFunction
5Power cord socket Connect the printer to a properly grounded electrical outlet.
Setting up the printer to fax
Setting up the fax function
Notes:
• Some connection methods are applicable only in some countries or regions.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your fax
setup information.
Using the printer control panel
1
From the control panel, navigate to:
Settings > Device > Preferences > Run Initial Setup
For non-touch-screen printer models, press
to navigate through the settings.
2 Turn o the printer, wait for about 10 seconds, and then turn on the printer.
3 When Set up Fax? appears, type the name to be printed on all outgoing faxes, and then enter the fax
number.
4 Finish the setup.
Using the Embedded Web Server
1
Open a web browser, and then type the printer IP address in the address field.
Page 16
Set up, install, and configure16
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Analog Fax Setup > General Fax Settings.
3 In the Fax Name
type the name to be printed on all outgoing faxes.
field,
4 In the Fax Number field, enter the printer fax number.
5 Apply the changes.
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Page 17
Set up, install, and configure17
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to O).
• If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Page 18
Set up, install, and configure18
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Setting up fax in countries or regions with
dierent
telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
Page 19
Set up, install, and configure19
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part namePart number
Lexmark adapter plug40X8519
Page 20
Set up, install, and configure20
Connecting the printer to a non‑RJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Page 21
Set up, install, and configure21
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Page 22
Set up, install, and configure22
Connecting to a distinctive ring service
1 From the control panel, navigate to:
Settings > Fax > Fax Defaults > Analog Fax Setup > Fax Receive Settings > Admin Controls > Answer On
For non-touch-screen printer models, press
2 Select the ring pattern.
3 Apply the changes.
to navigate through the settings.
Setting the fax date and time
1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press
2 Configure the settings.
Configuring
1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press
2 From the Time Zone menu, select (UTC+user) Custom.
3 Configure the settings.
daylight saving time
to navigate through the settings.
to navigate through the settings.
Selecting paper
Paper guidelines
Use the appropriate paper to prevent jams and help ensure trouble‑free printing.
• Always use new, undamaged paper.
• Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these factors before printing on
them.
Page 23
Set up, install, and configure23
Weight
The tray can feed paper weights from 60 to 105 g/m2 (16 to 28 lb) grain long paper. Paper lighter than 60 g/m
(16 lb) may not be sti enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause
feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper
is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50
Sheeld
points.
Moisture content
The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.
Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its
performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
2
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
2
For 60–105 g/m
(16–28‑lb) paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality.
Paper containing fibers such as cotton can negatively aect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be aected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
Using the personal identification number (PIN) method
1
From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method
For non-touch-screen printer models, press
to navigate through the settings.
2 Copy the eight‑digit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eight‑digit PIN, and then save the changes.
Deactivating the Wi‑Fi network
1 From the printer control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter > Standard Networking
For non-touch-screen printer models, press
2 Follow the instructions on the display.
to navigate through the settings.
Page 33
Set up, install, and configure33
Checking the printer connectivity
1 From the control panel, navigate to:
> Reports > > Network >
2 Select Network Setup Page, and then press .
3 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Installing and updating software, drivers, and firmware
Installing the printer software
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the home screen.
Updating
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device
1 From the Embedded Web Server, click Settings > Device > Update Firmware.
2 Browse to locate the required flash file.
3 Apply the changes.
Exporting or importing a
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address
Notes:
firmware
firmware,
contact your Lexmark representative.
configuration file
field.
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export
3 Follow the instructions on the screen.
Configuration
or Import
Configuration
.
Page 34
Set up, install, and configure34
4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure.
b Click Export or Import.
Page 35
Secure the printer35
Secure the printer
Erasing printer memory
To erase volatile memory or buered data, turn o the printer.
To e ra se no n‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the control panel, navigate to:
> Device > > Maintenance > > Out of Service Erase > > Sanitize all information on
nonvolatile memory >
2 Select Ye s > .
3 Select either Start initial setup or Leave printer oine, and then press .
Restoring factory default settings
1 From the control panel, navigate to:
Settings > Device > Restore Factory Defaults
For non-touch-screen printer models, press
2 Select Restore all settings.
to navigate through the settings.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memoryDescription
Volatile memoryYour printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memoryYour printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a dierent department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
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Print36
Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.
Before you begin, make sure that:
• The printer is registered to the Google Cloud Print server.
• The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.
1 From your Android
2 Tap > Print.
3 Select a printer, and then tap .
TM
mobile device, open a document or select a document from your file manager.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It
allows you to print directly to any Mopria‑certified printer.
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Print37
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select the printer.
3 Send the print job.
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified
printer.
Notes:
• This application is supported only in some Apple devices.
• This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select a printer.
4 Print the document.
Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6 Click OK or Print.
7 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
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Print38
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages menu, choose Job Routing.
3 Select the print job type
If the print job is confidential, then assign a user name and a four‑digit PIN.
4 Click OK or Print.
5 From the printer home screen, release the print job.
• For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
• For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
(Confidential,
Repeat, Reserve, or Verify).
Printing a font sample list
1 From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
For non-touch-screen printer models, press
2 Select a font sample.
to navigate through the settings.
Adjusting toner darkness
1 From the control panel, navigate to:
Settings > Print > Quality > Tone r Dar k nes s
For non-touch-screen printer models, press
2 Adjust the setting.
3 Apply the changes.
to navigate through the settings.
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Copy39
Copy
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF)Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2 From the control panel, specify the number of copies.
3 If necessary, adjust the copy settings.
4 Copy the document.
Note: To make a quick copy, from the control panel, press
.
Copying photos
1 Place a photo on the scanner glass.
2 From the control panel, navigate to:
> Copy > Content Type > Photo
For non-touch-screen printer models, press
3 In the Content Source menu, select the setting that best matches the original photo.
to navigate through the settings.
4 Copy the document.
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Copy40
Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Copy from > select the size of the original document
For non-touch-screen printer models, press
3 In the Copy to menu, select Manual, and then select a paper source.
4 Copy the document.
to navigate through the settings.
Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Sides
For non-touch-screen printer models, press
3 Adjust the setting.
4 Copy the document.
to navigate through the settings.
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Scale > specify a scale value
For non-touch-screen printer models, press
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
to navigate through the settings.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy
For non-touch-screen printer models, press
3 Set Collate to On.
4 Copy the document.
to navigate through the settings.
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Copy41
Copying multiple pages onto a single sheet
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Pages per Side
For non-touch-screen printer models, press
3 Adjust the settings.
4 Copy the document.
to navigate through the settings.
Copying cards
1 Load a card on the scanner glass.
2 From the control panel, navigate to ID Card Copy.
3 If necessary, adjust the settings.
4 Copy the document.
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Copy, and then
4 Apply the changes.
configure
the settings.
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E-mail42
E-mail
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF)Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Setting up the e‑mail function
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > E‑mail > E‑mail Setup.
3
Configure
4 Apply the changes.
the settings.
Configuring e‑mail settings
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail.
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E-mail43
3 Enter the needed information.
4 Apply the changes.
Creating an e-mail shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select E‑mail, and then configure the settings.
4 Apply the changes.
Sending an e-mail using a shortcut number
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Shortcuts > E‑mail
For non-touch-screen printer models, press
3 Select the shortcut number.
4 Send the e‑mail.
to navigate through the settings.
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Fax44
Fax
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF)Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Sending a fax
Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
3 If necessary,
4 Fax the document.
configure
Using the computer
For Windows users
From the document that you are trying to fax, open the Print dialog.
1
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
4 If necessary, configure other fax settings.
5 Fax the document.
other fax settings.
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Fax45
For Macintosh users
1
With a document open, choose File > Print.
2 Select the printer, and then enter the recipient number.
3 If necessary, configure other fax settings.
4 Fax the document.
Creating a fax destination shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Fax, and then
4 Apply the changes.
configure
the settings.
Changing the fax resolution
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > Resolution
For non-touch-screen printer models, press
3 Select a setting.
4 Fax the document.
to navigate through the settings.
Adjusting the fax darkness
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > Darkness
For non-touch-screen printer models, press
3 Select a setting.
4 Fax the document.
to navigate through the settings.
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Fax46
Viewing a fax log
Note: You may need administrative rights to view the fax logs.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Reports > Fax.
3 Click Fax Job Log or Fax Call Log.
Blocking junk faxes
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
Note: An asterisk (*) next to a value indicates the factory default setting.
Specify the scanning behavior based on the original document.
Specify the number of page images to print on one side of a sheet of paper.
Place a border around each image when printing multiple pages on a single
page.
Print multiple copies in sequence.
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Use printer menus64
Menu itemDescription
“Copy from” Size
[List of paper sizes]
“Copy to” Source
Tray [x] ( 1 * )
Manual Feeder
Darkness
1 to 9 (5*)
Number of Copies
1–9999 (1*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Specify the paper source for the copy job.
Adjust the darkness of the scanned image.
Specify the number of copies.
Advanced Imaging
Menu itemDescription
Contrast
Best for Content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Scan Edge to Edge
O*
On
Note: An asterisk (*) next to a value indicates the factory default setting.
Adjust the amount of background visible on a scanned image.
Allow edge‑to‑edge scanning of the original document.
Fax
Fax Mode
Menu itemDescription
Fax Mode
Analog*
Disabled
Note: An asterisk (*) next to a value indicates the factory default setting.
Select a fax mode.
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Use printer menus65
Analog Fax Setup
General Fax Settings
Menu itemDescription
Fax NameIdentify your fax machine.
Fax NumberIdentify your fax number.
Fax ID
Fax Name
Fax Number*
Enable Manual Fax
O*
On
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Cancel Faxes
Allow*
Don't Allow
Notify fax recipients of your fax name or fax number.
Set the printer to fax manually.
Notes:
• This menu item does not appear if Fax Transport is set to T.38 or G711.
• This menu item requires a line splitter and a telephone handset.
• Use a regular telephone line to answer an incoming fax job and to dial a
fax number.
• To go directly to the Manual Fax function, select # and 0 on the keypad.
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
conditions and failed faxes.
buer
Caller ID
O
On*
Alternate
Fax Number Masking
O*
From Left
From Right
Digits to Mask
0–58 (0*)
Enable Line Connected
Detection
O
On*
Show the telephone number of the person sending the fax.
Note: This menu item appears only if multiple caller ID patterns are supported,
and Fax Mode is set to Analog or Fax Server.
Specify the format for masking an outgoing fax number.
Specify the number of digits to mask in an outgoing fax number.
Determine whether a telephone line is connected to the printer.
Notes:
• Detection takes place when turning on the printer and before each call.
• This menu item does not appear if Fax Transport is set to T.38.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Use printer menus66
Menu itemDescription
Enable Line In Wrong Jack
Detection
O*
On
Determine whether a telephone line is connected to the correct port on the
printer.
Notes:
• Detection takes place when turning on the printer and before each call.
• This menu item does not appear if Fax Transport is set to T.38.
Enable Extension in Use
Support
O
On*
Determine whether a telephone line is used by another device such as another
phone on the same line.
Notes:
• This menu item is monitored continuously after turning on the printer.
• This menu item does not appear if Fax Transport is set to T.38.
Optimize Fax CompatibilityConfigure the printer fax functionality for optimal compatibility with other fax
machines.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu itemDescription
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires higher
memory.
Original Size
[List of paper sizes]
Content Type
Te x t*
Te x t/ P ho t o
Photo
Graphics
Darkness
1–9 (5*)
Behind a PABX
On
O*
Dial Mode
To n e*
Pulse
Note: An asterisk (*) next to a value indicates the factory default setting.
Specify the size of the original document.
Note: Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
Improve the output result based on the content of the original document.
Adjust the darkness of the scanned image.
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to
Specify the dial mode for incoming or outgoing faxes.
oer
multiple lines to outside callers.
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Use printer menus67
Advanced Imaging
Menu itemDescription
Contrast
Best for Content*
0
1
2
3
4
5
Background Removal
Level
‑4 to 4 (0*)
Scan Edge to Edge
On
O*
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the contrast of the output.
Adjust the amount of background visible on a scanned image.
Allow edge‑to‑edge scanning of the original document.
Admin Controls
Menu itemDescription
Automatic Redial
0–9(5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Enable ECM
On*
O
Enable Fax Scans
On*
O
Driver to Fax
On*
O
Max Speed
33600*
14400
9600
4800
2400
Note: An asterisk (*) next to a value indicates the factory default setting.
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process that are
caused by telephone line noise and poor signal strength.
Fax documents that are scanned at the printer.
Allow the print driver to send fax.
Set the maximum speed for sending fax.
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Use printer menus68
Menu itemDescription
Enable Color Fax Scans
O by default*
On by default
Never use
Always use
Auto Convert Color Faxes to
Mono Faxes
On*
O
Confirm Fax Number
O
On*
Dial PrefixSet a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Enable color scans for fax.
Convert all outgoing color faxes to black and white.
2 From the Supply Information section of the pages printed, check the status of parts and supplies.
Setting up e‑mail alerts
Configure
when there is a paper jam.
1 Open a web browser, and then type the printer IP address in the address field.
the scanner to send e‑mail alerts when supplies are low, when paper must be changed or added, or
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications > E‑mail Alert Setup, and then configure the settings.
3 Click Setup E-mail Lists and Alerts, and then configure the settings.
4 Apply the changes.
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
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Maintain the printer86
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device >
Notifications
.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status
of the printer, network, and supplies.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Reports, and then click the type of report you want to view.
Ordering parts and supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
www.lexmark.com or contact the place where
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
aect
Page 87
Maintain the printer87
Ordering a toner cartridge
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19752 standard.
• Extremely low print coverage for extended periods of time may negatively aect actual yield.
Return Program toner cartridges
ItemUnited States
and Canada
Return
Program toner
cartridge
High yield
Return
Program toner
cartridge
Extra high
yield Return
Program toner
cartridge
B221000B222000B223000B224000B225000B226000
B221H00B222H00B223H00B224H00B225H00B226H00
B221X00B222X00B223X00B224X00B225X00B226X00
European
Economic
Area
Asia PacificLatin AmericaRest of
Europe,
Middle East,
and Africa
Regular toner cartridge
ItemWorldwide
Extra high yield toner cartridgeB220XA0
Australia and
New Zealand
Ordering an imaging unit
Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner
exhaustion.
ItemPart number
Imaging unitB220Z00
Replacing parts and supplies
Replacing the toner cartridge
1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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Maintain the printer88
2 Remove the imaging unit.
3 Remove the used toner cartridge from the imaging unit.
4 Unpack the new toner cartridge.
5 Shake the toner cartridge to redistribute the toner.
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Maintain the printer89
6 Remove the seal, and then remove the cover.
7 Insert the new toner cartridge into the imaging unit.
8 Insert the imaging unit.
9 Close the door.
Replacing the imaging unit
1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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Maintain the printer90
2 Remove the used imaging unit.
3 Remove the toner cartridge from the used imaging unit.
4 Unpack the new imaging unit, and then insert the toner cartridge.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
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Maintain the printer91
5 Insert the new imaging unit.
6 Close the door.
Replacing the duplex unit
1 Remove the used duplex unit.
2 Unpack the new duplex unit.
3 Insert the new duplex unit.
Replacing the tray
1 Remove the used tray.
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Maintain the printer92
2 Unpack the new tray.
3 Insert the new tray.
Resetting the supply usage counters
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non-touch-screen printer models, press
to navigate through the settings.
2 Select the supply counter that you want to reset.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the finish of the printer.
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Maintain the printer93
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1 Open the scanner cover.
2 Using a damp, soft, lint-free cloth, wipe the following areas:
• ADF glass
• ADF glass pad
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Maintain the printer94
• Scanner glass
• Scanner glass pad
3 Close the scanner cover.
Saving energy and paper
Configuring
Eco‑Mode
From the control panel, navigate to:
1
Settings > Device > Power Management > Eco‑Mode
For non‑touch‑screen printer models, press
2 Select a setting.
Sleep mode
1
From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Sleep Mode
For non‑touch‑screen printer models, press
2 Enter the amount of time that the printer stays idle before it enters Sleep mode.
power save mode settings
to navigate through the settings.
to navigate through the settings.
Page 95
Maintain the printer95
Hibernate mode
1
From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Hibernate Timeout
For non‑touch‑screen printer models, press
to navigate through the settings.
2 Select the amount of time before the printer enters Hibernate mode.
Notes:
• Make sure to wake the printer from Hibernate mode before sending a print job.
• To wake the printer from Hibernate mode, press the power button.
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate
them before moving the printer.
floor-standing
optional trays or output options attached to it, then disconnect
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
Page 96
Maintain the printer96
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Page 97
Troubleshoot a problem97
Troubleshoot a problem
The printer is not responding
ActionYesNo
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Step 3
Check if the printer is on.
Is the printer on?
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
The problem is
solved.
Turn on the switch or
reset the breaker.
Go to step 4.Turn on the printer.
Press the power
button to wake the
printer.
Go to step 2.
Go to step 3.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Step 6
Install the correct print driver.
Is the printer responding?
Step 7
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
Go to step 6.Insert the cables to
the correct ports.
The problem is
solved.
The problem is
solved.
Go to step 7.
Contact
support.
customer
Page 98
Troubleshoot a problem98
Network connection problems
Cannot open Embedded Web Server
ActionYesNo
Step 1
Check if the printer is on.
Is the printer on?
Step 2
Make sure that the printer IP address is correct.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Step 3
Check if you are using a supported browser:
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
Go to step 2.Turn on the printer.
Go to step 3.Type the correct
printer IP address in
the address
Go to step 4.Install a supported
browser.
field.
Is your browser supported?
Step 4
Check if the network connection is working.
Is the network connection working?
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 5.Contact your
administrator.
Go to step 6.Secure the cable
connections.
Go to step 7.Contact your
administrator.
Page 99
Troubleshoot a problem99
ActionYesNo
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
support.
customer
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
RegionNumeric code
Worldwide or Undefined region0
North America (United States, Canada)1
European Economic Area, Western Europe, Nordic countries, Switzerland2
Asia Pacific3
Latin America4
Rest of Europe, Middle East, Africa5
Australia, New Zealand6
Invalid region9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of thirdparty supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
warranty coverage.
aect
Page 100
Troubleshoot a problem100
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
supplies” on page 86.
simultaneously for 15 seconds.
“Using genuine Lexmark parts and
If the printer does not print after pressing and holding X and
the supply usage counter.
simultaneously for 15 seconds, then reset
1 From the control panel, navigate to:
> Device > Maintenance > Config Menu > Supply Usage And Counters
For non-touch-screen printer models, press
to navigate through the settings.
2 Select the part or supply that you want to reset.
3 Read the warning message, and then select Continue.
4 Press and hold X and simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be
reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused
by non-genuine supplies or parts. Resetting counters on the supply or part without proper
remanufacturing can cause damage to your printer. After resetting the supply or part counter, your
printer may display an error indicating the presence of the reset item.
Clearing jams
Avoiding jams
Load paper properly
•
Make sure that the paper lies flat in the tray.
Correct loading of paperIncorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper
indicator.
fill
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