Lexmark 18M0430 User Manual

Page 1
MB2236 MFP
User's Guide
January 2019 www.lexmark.com
Machine type(s):
3400
Model(s):
481
Page 2
Contents 2

Contents

Conventions.......................................................................................................................................................... 6
Product statements.............................................................................................................................................6
Learn about the printer................................................................................ 9
Finding information about the printer.............................................................................................................9
Printer configuration...........................................................................................................................................11
Using the control panel......................................................................................................................................11
Understanding the status of the power button and indicator light.......................................................12
Set up, install, and configure..................................................................... 13
Selecting a location for the printer................................................................................................................ 13
Attaching cables................................................................................................................................................. 14
Setting up the printer to fax.............................................................................................................................15
Setting up the fax function......................................................................................................................................... 15
Setting up fax using a standard telephone line ................................................................................................... 16
Setting up fax in countries or regions with dierent telephone wall jacks and plugs ............................... 18
Connecting to a distinctive ring service................................................................................................................ 22
Setting the fax date and time...................................................................................................................................22
Configuring daylight saving time.............................................................................................................................22
Selecting paper..................................................................................................................................................22
Paper guidelines.......................................................................................................................................................... 22
Paper characteristics..................................................................................................................................................22
Unacceptable paper................................................................................................................................................... 23
Storing paper................................................................................................................................................................ 24
Selecting preprinted forms and letterhead ..........................................................................................................24
Supported paper sizes...............................................................................................................................................24
Supported paper types..............................................................................................................................................26
Supported paper weights ......................................................................................................................................... 27
Loading paper ................................................................................................................................................... 27
Setting the paper size and type .............................................................................................................................. 27
Configuring Universal paper settings ....................................................................................................................28
Loading trays ................................................................................................................................................................ 28
Loading the manual feeder.......................................................................................................................................30
Networking...........................................................................................................................................................31
Connecting the printer to a WiFi network ............................................................................................................ 31
Connecting the printer to a wireless network using WiFi Protected Setup (WPS) ................................... 32
Deactivating the WiFi network ...............................................................................................................................32
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Contents 3
Checking the printer connectivity........................................................................................................................... 33
Installing and updating software, drivers, and firmware......................................................................... 33
Installing the printer software................................................................................................................................... 33
Updating firmware....................................................................................................................................................... 33
Exporting or importing a configuration file........................................................................................................... 33
Secure the printer.......................................................................................35
Erasing printer memory................................................................................................................................... 35
Restoring factory default settings................................................................................................................. 35
Statement of Volatility...................................................................................................................................... 35
Print.............................................................................................................. 36
Printing from a computer.................................................................................................................................36
Printing from a mobile device........................................................................................................................ 36
Printing confidential and other held jobs.................................................................................................... 37
Printing a font sample list................................................................................................................................38
Adjusting toner darkness................................................................................................................................ 38
Copy............................................................................................................. 39
Using the automatic document feeder and scanner glass.................................................................... 39
Making copies.................................................................................................................................................... 39
Copying photos..................................................................................................................................................39
Copying on letterhead.....................................................................................................................................40
Copying on both sides of the paper............................................................................................................ 40
Reducing or enlarging copies........................................................................................................................40
Collating copies.................................................................................................................................................40
Copying multiple pages onto a single sheet...............................................................................................41
Copying cards..................................................................................................................................................... 41
Creating a copy shortcut..................................................................................................................................41
E-mail............................................................................................................42
Using the automatic document feeder and scanner glass.................................................................... 42
Setting up the email function........................................................................................................................42
Configuring email settings.............................................................................................................................42
Creating an e-mail shortcut.............................................................................................................................43
Sending an e-mail using a shortcut number.............................................................................................. 43
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Contents 4
Fax................................................................................................................ 44
Using the automatic document feeder and scanner glass.................................................................... 44
Sending a fax......................................................................................................................................................44
Creating a fax destination shortcut...............................................................................................................45
Changing the fax resolution........................................................................................................................... 45
Adjusting the fax darkness............................................................................................................................. 45
Viewing a fax log............................................................................................................................................... 46
Blocking junk faxes...........................................................................................................................................46
Holding a fax.......................................................................................................................................................46
Forwarding a fax................................................................................................................................................46
Scan..............................................................................................................48
Using the automatic document feeder and scanner glass.................................................................... 48
Creating an FTP shortcut.................................................................................................................................48
Scanning to an FTP server using a shortcut number...............................................................................48
Use printer menus......................................................................................50
Menu map........................................................................................................................................................... 50
Device.................................................................................................................................................................. 50
Print....................................................................................................................................................................... 57
Paper......................................................................................................................................................................61
Copy......................................................................................................................................................................63
Fax.........................................................................................................................................................................64
Network/Ports......................................................................................................................................................71
Reports.................................................................................................................................................................82
Troubleshooting.................................................................................................................................................84
Printing the Menu Settings Page...................................................................................................................84
Maintain the printer....................................................................................85
Configuring the fax speaker settings...........................................................................................................85
Checking the status of parts and supplies.................................................................................................85
Setting up email alerts....................................................................................................................................85
Configuring supply notifications....................................................................................................................85
Viewing reports..................................................................................................................................................86
Ordering parts and supplies...........................................................................................................................86
Replacing parts and supplies......................................................................................................................... 87
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Contents 5
Cleaning printer parts...................................................................................................................................... 92
Saving energy and paper................................................................................................................................94
Moving the printer to another location........................................................................................................95
Shipping the printer..........................................................................................................................................96
Troubleshoot a problem.............................................................................97
The printer is not responding.........................................................................................................................97
Network connection problems...................................................................................................................... 98
Issues with supplies..........................................................................................................................................99
Clearing jams....................................................................................................................................................100
Paper feed problems...................................................................................................................................... 108
Printing problems...............................................................................................................................................111
Faxing problems...............................................................................................................................................137
Scanning problems..........................................................................................................................................140
Contacting customer support.......................................................................................................................145
Privacy........................................................................................................ 146
Recycle and dispose................................................................................. 147
Recycling Lexmark products......................................................................................................................... 147
Recycling Lexmark packaging......................................................................................................................147
Returning Lexmark cartridges for reuse or recycling.............................................................................147
Notices........................................................................................................148
Index........................................................................................................... 162
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Safety information 6

Safety information

Conventions

Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
or electrical shock, connect the power cord to
fire
or electrical shock, use only the power cord
fire
use only a 26 AWG or larger
fire,
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
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Safety information 7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
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Safety information 8
CAUTION—MOVING PARTS: To avoid the risk of laceration or abrasion injuries, keep hands away from moving parts in areas marked with this label. Injuries from moving parts may occur around gears and other rotating parts.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.
SAVE THESE INSTRUCTIONS.
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Learn about the printer 9

Learn about the printer

Finding information about the printer

What are you looking for? Find it here
Initial setup instructions:
Connecting the printer
Installing the printer software
More setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problems
Help using the printer software Help for Microsoft Windows or Macintosh operating
See the setup documentation that came with the printer or go to
Information Center—Go to
http://infoserve.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
systems—Open a printer software program or application, and then click Help.
Click
Notes:
?
Help is automatically installed with the printer
software.
Depending on the operating system, the
printer software is located in the printer program folder or on the desktop.
http://support.lexmark.com.
to view contextsensitive information.
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Learn about the printer 10
What are you looking for? Find it here
Go to
The latest supplemental information, updates, and customer support:
Documentation
Driver downloads
Live chat support
Email support
Voice support
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate support site.
Support contact information for your country or region can be found on the website or on the printed warranty that came with the printer.
Have the following information ready when you contact customer support:
Place and date of purchase
Machine type and serial number
Safety information
Regulatory information
Warranty information
Environmental information
Warranty information varies by country or region:
In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the documentation that came with the printer or go to
http://support.lexmark.com.
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Learn about the printer 11
Printer configuration
1 Automatic document feeder (ADF)
2 ADF tray
3 ADF bin
4 Standard bin
5 Power button
6 Manual feeder
7 250sheet tray
8 Control panel

Using the control panel

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Learn about the printer 12
Control panel part Function
1 Display
View printer messages and supply status.
Set up and operate the printer.
2 Left arrow button
Scroll through menus or move between screens and menu options.
Decrease the numeric value of a setting.
3 Select button
Select a menu option.
Save the changes in a setting.
4 Right arrow button
Scroll through menus or move between screens and menu options.
Increase the numeric value of a setting.
5 Indicator light Check the status of the printer.
6 Home button Go to the home screen.
7 Stop or Cancel button Stop the current job.
8 Back button Return to the previous screen.
9 Start button Start a job, depending on which mode is selected.
10 Menu button Access the printer menus.
11 Shortcuts button Access shortcuts to frequently used functions with previously saved settings.
12 Fax button Enter Fax mode.
13 Copy button Enter Copy mode.
14 Numeric keypad Enter numbers or symbols in an input field.

Understanding the status of the power button and indicator light

Indicator light Printer status
O The printer is o or in Hibernate mode.
Blinking green The printer is ready or processing data.
Blinking red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
On The printer is in Sleep mode.
Blinking white The printer is in Hibernate mode.
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Set up, install, and configure 13
Set up, install, and
configure

Selecting a location for the printer

Leave enough room to open trays, covers, and doors and to install hardware options.
Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.
Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
Provide a
Keep the printer:Clean, dry, and free of dustAway from stray staples and paper clipsAway from the direct airflow of air conditioners, heaters, or ventilatorsFree from direct sunlight and humidity extremes
Observe the recommended temperatures and avoid fluctuations.
sturdy, and stable surface.
flat,
or electrical shock, connect the power cord
fire
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
Allow the following recommended amount of space around the printer for proper ventilation:
1 Top 360 mm (14 in.)
2 Rear 260 mm (10 in.)
3 Right side 200 mm (8 in.)
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Set up, install, and configure 14
4 Front 550 mm (22 in.)
Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5 Left side 200 mm (8 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.
or electrical shock, use only the power cord
fire
Printer port Function
1 EXT port Connect more devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
2 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes.
3 Ethernet port Connect the printer to a network.
4 USB printer port Connect the printer to a computer.
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Set up, install, and configure 15
Printer port Function
5 Power cord socket Connect the printer to a properly grounded electrical outlet.

Setting up the printer to fax

Setting up the fax function

Notes:
Some connection methods are applicable only in some countries or regions.
If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer in the area shown while actively sending or receiving a fax.
Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your fax setup information.
Using the printer control panel
1
From the control panel, navigate to: Settings > Device > Preferences > Run Initial Setup
For non-touch-screen printer models, press
to navigate through the settings.
2 Turn o the printer, wait for about 10 seconds, and then turn on the printer.
3 When Set up Fax? appears, type the name to be printed on all outgoing faxes, and then enter the fax
number.
4 Finish the setup.
Using the Embedded Web Server
1
Open a web browser, and then type the printer IP address in the address field.
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Set up, install, and configure 16
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Analog Fax Setup > General Fax Settings.
3 In the Fax Name
type the name to be printed on all outgoing faxes.
field,
4 In the Fax Number field, enter the printer fax number.
5 Apply the changes.

Setting up fax using a standard telephone line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
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Set up, install, and configure 17
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to O).
If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
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Set up, install, and configure 18
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
If you have only one telephone number on your line, then set the printer to receive faxes automatically.
Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Setting up fax in countries or regions with
dierent
telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a lightning storm.
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Set up, install, and configure 19
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian Communications and Media Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
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Set up, install, and configure 20
Connecting the printer to a nonRJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a nonRJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
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Set up, install, and configure 21
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports.
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
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Set up, install, and configure 22

Connecting to a distinctive ring service

1 From the control panel, navigate to:
Settings > Fax > Fax Defaults > Analog Fax Setup > Fax Receive Settings > Admin Controls > Answer On
For non-touch-screen printer models, press
2 Select the ring pattern.
3 Apply the changes.
to navigate through the settings.

Setting the fax date and time

1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press
2 Configure the settings.
Configuring
1 From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press
2 From the Time Zone menu, select (UTC+user) Custom.
3 Configure the settings.
daylight saving time
to navigate through the settings.
to navigate through the settings.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure troublefree printing.
Always use new, undamaged paper.
Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
Do not use coated papers unless they are specifically designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on them.
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Set up, install, and configure 23
Weight
The tray can feed paper weights from 60 to 105 g/m2 (16 to 28 lb) grain long paper. Paper lighter than 60 g/m (16 lb) may not be sti enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheeld
points.
Moisture content
The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very dierent from the printer environment. Thick paper may also require a longer conditioning period.
2
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.
2
For 60–105 g/m
(16–28lb) paper, grain long paper is recommended.
Fiber content
Most highquality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:
Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
Preprinted papers with chemicals that may contaminate the printer
Preprinted papers that can be aected by the temperature in the printer fuser
Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.
Coated papers (erasable bond), synthetic papers, thermal papers
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Set up, install, and configure 24
Roughedged, rough or heavily textured surface papers, or curled papers
Recycled papers that fail EN12281:2002 (European)
Paper weighing less than 60 g/m
2
(16 lb)
Multiplepart forms or documents

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
Store paper in cartons, on a pallet or shelf, rather than on the floor.
Store individual packages on a flat surface.
Do not store anything on top of individual paper packages.
Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.

Selecting preprinted forms and letterhead

Use grain long paper.
Use only forms and letterhead printed using an oset lithographic or engraved printing process.
Avoid paper with rough or heavily textured surfaces.
Use inks that are not aected by the resin in toner. Inks that are oxidationset or oilbased generally meet
these requirements; latex inks might not.
Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead aects print quality.
When in doubt, contact your paper supplier.
When printing on letterhead, load the paper in the proper orientation for your printer. For more information,
see the Paper and Specialty Media Guide.

Supported paper sizes

Notes:
Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.
Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.
The minimum paper dimension supported for twosided printing is 210 x 279.4 mm (8.3 x 11 in.).
The maximum paper length supported by the scanner glass is 297 mm (11.7 in.).
For two-sided printing on letter, legal, Oficio, or foliosize paper, make sure that the paper size setting
in the duplex unit is set to Letter.
Page 25
Set up, install, and configure 25
Paper size 250sheet tray Manual feeder Twosided
printing
A4
210 x 297 mm (8.27 x 11.7 in.)
A5 (short edge feed)
148 x 210 mm (5.83 x 8.27 in.)
A5 (long edge feed)
210 x 148 mm (8.27 x 5.83 in.)
A6
105 x 148 mm (4.13 x 5.83 in.)
JIS B5
182 x 257 mm (7.17 x 10.1 in.)
Oficio (Mexico)
215.9 x 340.4 mm (8.5 x 13.4 in.)
X
X
X
X
Scanner glass Automatic
document feeder
X
Hagaki
100 x 148 mm (3.94 x 5.83 in.)
Statement
139.7 x 215.9 mm (5.5 x 8.5 in.)
Executive
184.2 x 266.7 mm (7.25 x 10.5 in.)
Letter
215.9 x 279.4 mm (8.5 x 11 in.)
Legal
215.9 x 355.6 mm (8.5 x 14 in.)
Folio
215.9 x 330.2 mm (8.5 x 13 in.)
Universal
98 x 148 mm (3.9 x 5.8 in.) to 216 x 356 mm (8.5 x 14 in.)
X X X
X
X
X
X
X X
Page 26
Set up, install, and configure 26
Paper size 250sheet tray Manual feeder Twosided
printing
Universal
105 x 148 mm (4.1 x 5.8 in.) to 216 x 356 mm (8.5 x 14 in.)
7 3/4 Envelope (Monarch)
98.4 x 190.5 mm (3.875 x 7.5 in.)
9 Envelope
98.4 x 225.4 mm (3.875 x 8.9 in.)
10 Envelope
104.8 x 241.3 mm (4.12 x 9.5 in.)
DL Envelope
110 x 220 mm (4.33 x 8.66 in.)
X X X
X
X
X
X
X X
X X
X X
Scanner glass Automatic
document feeder
C5 Envelope
162 x 229 mm (6.38 x 9.01 in.)
B5 Envelope
176 x 250 mm (6.93 x 9.84 in.)
Universal Envelope
98.4 x 162 mm (3.87 x 6.38 in.) to 176 x 250 mm (6.93 x 9.84 in.)
X
X
X
X X
X X
X X

Supported paper types

Note: Labels, envelopes, and card stock always print at reduced speed.
Paper type 250sheet tray Manual feeder Twosided printing Automatic
document feeder
Plain paper
Card stock X XX
Labels X
Bond
XX
Page 27
Set up, install, and configure 27
Paper type 250sheet tray Manual feeder Twosided printing Automatic
document feeder
Envelope X
Letterhead
Preprinted
Colored paper
Light
Heavy
Recycled
XX

Supported paper weights

250sheet tray Manual feeder Twosided printing Automatic document feeder
²
60–105 g/m
bond)
(16–28‑lb
60–200 g/m² (16–54‑lb
bond)
70–105 g/m² (18.7–28‑lb
bond)
60–105 g/m² (16–28lb bond)

Loading paper

Setting the paper size and type

1 From the control panel, navigate to:
Settings > Paper > Tray Configurat i on > Paper Size/Type > select a paper source
For non-touch-screen printer models, press
2 Set the paper size and type.
Notes:
For two-sided printing on A4size paper, make sure that the paper size setting in the duplex unit is set to
A4.
For two-sided printing on letter‑, legal,
in the duplex unit is set to Letter.
Oficio
to navigate through the settings.
, or foliosize paper, make sure that the paper size setting
Page 28
Set up, install, and configure 28
Configuring Universal paper settings
1 From the control panel, navigate to:
Settings > Paper > Media Configuration > Universal Setup
For non-touch-screen printer models, press
2 Configure the settings.

Loading trays

1 Remove the tray.
to navigate through the settings.
Page 29
Set up, install, and configure 29
2 Adjust the paper guides to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
Page 30
Set up, install, and configure 30
4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.
Notes:
Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided
printing.
Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided
printing.
Do not slide paper into the tray.
To avoid paper jams, make sure that the stack height is below the maximum paper
indicator.
fill
5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the manual feeder

1 Open the manual feeder.
Page 31
Set up, install, and configure 31
2 Adjust the guide to match the size of the paper that you are loading.
3 Load a sheet of paper with the printable side faceup.
Load letterhead with the printable side faceup and the top edge entering the printer first for one‑sided
printing.
Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided
printing.
Load envelope with the flap side down and against the left side of the paper guide.
Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

Networking

Connecting the printer to a WiFi network
Using the control panel
1
From the home screen, navigate to: Settings > Network/Ports > Wireless
For non-touch-screen printer models, press
2 Select Setup On Printer Panel, and then follow the instructions on the display.
Note: For WiFinetworkready printer models, a prompt for WiFi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
1
TM
Google Play
store or App Store online store.
2 From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup Using Mobile App > Continue for Printer ID
For non-touch-screen printer models, press
3 From your mobile device, launch the application, and then accept the Terms of Use.
4 Grant permissions.
to navigate through the settings.
to navigate through the settings.
5 Tap Start Wi-Fi Setup, and then select the printer.
6 Select a Wi-Fi network, and then enter your credentials.
7 Tap Finish Wi-Fi Setup.
Page 32
Set up, install, and configure 32
Connecting the printer to a wireless network using WiFi Protected Setup (WPS)
Before you begin, make sure that:
The access point (wireless router) is WPS
documentation that came with your access point.
certified
A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
Using the Push Button method
From the control panel, navigate to:
1
Settings > Network/Ports > Wireless > WiFi Protected Setup > Start Push Button Method
or WPScompatible. For more information, see the
For non-touch-screen printer models, press
to navigate through the settings.
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1
From the control panel, navigate to: Settings > Network/Ports > Wireless > WiFi Protected Setup > Start PIN Method
For non-touch-screen printer models, press
to navigate through the settings.
2 Copy the eightdigit WPS PIN.
3 Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eightdigit PIN, and then save the changes.
Deactivating the WiFi network
1 From the printer control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter > Standard Networking
For non-touch-screen printer models, press
2 Follow the instructions on the display.
to navigate through the settings.
Page 33
Set up, install, and configure 33

Checking the printer connectivity

1 From the control panel, navigate to:
> Reports > > Network >
2 Select Network Setup Page, and then press .
3 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.
Installing and updating software, drivers, and firmware

Installing the printer software

1 Obtain a copy of the software installer package.
From the software CD that came with your printer.
Go to http://support.lexmark.com, and then select your printer and operating system.
2 Run the installer, and then follow the instructions on the computer screen.
3 For Macintosh users, add the printer.
Note: Obtain the printer IP address from the home screen.
Updating
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device
1 From the Embedded Web Server, click Settings > Device > Update Firmware.
2 Browse to locate the required flash file.
3 Apply the changes.
Exporting or importing a
You can export the configuration settings of your printer into a text file, and then import the file to apply the settings to other printers.
1 Open a web browser, and then type the printer IP address in the address
Notes:
firmware
firmware,
contact your Lexmark representative.
configuration file
field.
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export
3 Follow the instructions on the screen.
Configuration
or Import
Configuration
.
Page 34
Set up, install, and configure 34
4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure.
b Click Export or Import.
Page 35
Secure the printer 35

Secure the printer

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.
To e ra se no nvolatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:
1 From the control panel, navigate to:
> Device > > Maintenance > > Out of Service Erase > > Sanitize all information on
nonvolatile memory >
2 Select Ye s > .
3 Select either Start initial setup or Leave printer oine, and then press .

Restoring factory default settings

1 From the control panel, navigate to:
Settings > Device > Restore Factory Defaults
For non-touch-screen printer models, press
2 Select Restore all settings.
to navigate through the settings.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used to store operating system, device settings, and network information.
Erase the content of any installed printer memory in the following circumstances:
The printer is being decommissioned.
The printer is being moved to a dierent department or location.
The printer is being serviced by someone from outside your organization.
The printer is being removed from your premises for service.
The printer is being sold to another organization.
Page 36
Print 36

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some thirdparty applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Printready printer.
Before you begin, make sure that:
The printer is registered to the Google Cloud Print server.
The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.
1 From your Android
2 Tap > Print.
3 Select a printer, and then tap .
TM
mobile device, open a document or select a document from your file manager.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopriacertified printer.
Page 37
Print 37
Note: Before printing, make sure that the Mopria Print Service is enabled.
1 From the home screen of your mobile device, launch a compatible application.
2 Tap Print, and then select the printer.
3 Send the print job.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified printer.
Notes:
This application is supported only in some Apple devices.
This application is supported only in some printer models.
1 From the home screen of your mobile device, launch a compatible application.
2 Select an item to print, and then tap the share icon.
3 Tap Print, and then select a printer.
4 Print the document.
Printing confidential and other held jobs
For Windows users
1 With a document open, click File > Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print and Hold.
4 Select Use Print and Hold, and then assign a user name.
5 Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a fourdigit PIN.
6 Click OK or Print.
7 From the printer home screen, release the print job.
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Page 38
Print 38
For Macintosh users
1 With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2 From the print options or Copies & Pages menu, choose Job Routing.
3 Select the print job type
If the print job is confidential, then assign a user name and a fourdigit PIN.
4 Click OK or Print.
5 From the printer home screen, release the print job.
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print
For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
(Confidential,
Repeat, Reserve, or Verify).

Printing a font sample list

1 From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
For non-touch-screen printer models, press
2 Select a font sample.
to navigate through the settings.

Adjusting toner darkness

1 From the control panel, navigate to:
Settings > Print > Quality > Tone r Dar k nes s
For non-touch-screen printer models, press
2 Adjust the setting.
3 Apply the changes.
to navigate through the settings.
Page 39
Copy 39

Copy

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass
Use the ADF for multiple‑page or two-sided
documents.
Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Place the document facedown in the corner with the
arrow.

Making copies

1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2 From the control panel, specify the number of copies.
3 If necessary, adjust the copy settings.
4 Copy the document.
Note: To make a quick copy, from the control panel, press
.

Copying photos

1 Place a photo on the scanner glass.
2 From the control panel, navigate to:
> Copy > Content Type > Photo
For non-touch-screen printer models, press
3 In the Content Source menu, select the setting that best matches the original photo.
to navigate through the settings.
4 Copy the document.
Page 40
Copy 40

Copying on letterhead

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Copy from > select the size of the original document
For non-touch-screen printer models, press
3 In the Copy to menu, select Manual, and then select a paper source.
4 Copy the document.
to navigate through the settings.

Copying on both sides of the paper

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Sides
For non-touch-screen printer models, press
3 Adjust the setting.
4 Copy the document.
to navigate through the settings.

Reducing or enlarging copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Scale > specify a scale value
For non-touch-screen printer models, press
Note: Changing the size of the original document or output after setting Scale restores the scale value to Auto.
3 Copy the document.
to navigate through the settings.

Collating copies

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy
For non-touch-screen printer models, press
3 Set Collate to On.
4 Copy the document.
to navigate through the settings.
Page 41
Copy 41

Copying multiple pages onto a single sheet

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > Pages per Side
For non-touch-screen printer models, press
3 Adjust the settings.
4 Copy the document.
to navigate through the settings.

Copying cards

1 Load a card on the scanner glass.
2 From the control panel, navigate to ID Card Copy.
3 If necessary, adjust the settings.
4 Copy the document.

Creating a copy shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Copy, and then
4 Apply the changes.
configure
the settings.
Page 42
E-mail 42

E-mail

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass
Use the ADF for multiple‑page or two-sided
documents.
Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Place the document facedown in the corner with the
arrow.
Setting up the email function
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Email > Email Setup.
3
Configure
4 Apply the changes.
the settings.
Configuring email settings
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Settings > E-mail.
Page 43
E-mail 43
3 Enter the needed information.
4 Apply the changes.

Creating an e-mail shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Email, and then configure the settings.
4 Apply the changes.

Sending an e-mail using a shortcut number

1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Shortcuts > Email
For non-touch-screen printer models, press
3 Select the shortcut number.
4 Send the email.
to navigate through the settings.
Page 44
Fax 44
Fax

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass
Use the ADF for multiple‑page or two-sided
documents.
Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Place the document facedown in the corner with the
arrow.

Sending a fax

Using the control panel
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, select Fax, and then enter the needed information.
3 If necessary,
4 Fax the document.
configure
Using the computer
For Windows users
From the document that you are trying to fax, open the Print dialog.
1
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax, and then enter the recipient number.
4 If necessary, configure other fax settings.
5 Fax the document.
other fax settings.
Page 45
Fax 45
For Macintosh users
1
With a document open, choose File > Print.
2 Select the printer, and then enter the recipient number.
3 If necessary, configure other fax settings.
4 Fax the document.

Creating a fax destination shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Fax, and then
4 Apply the changes.
configure
the settings.

Changing the fax resolution

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > Resolution
For non-touch-screen printer models, press
3 Select a setting.
4 Fax the document.
to navigate through the settings.

Adjusting the fax darkness

1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > Darkness
For non-touch-screen printer models, press
3 Select a setting.
4 Fax the document.
to navigate through the settings.
Page 46
Fax 46

Viewing a fax log

Note: You may need administrative rights to view the fax logs.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Reports > Fax.
3 Click Fax Job Log or Fax Call Log.

Blocking junk faxes

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Defaults > Analog Fax Setup > Fax Receive Settings > Admin Controls.
3 Select Block No Name Fax.
4 Apply the changes.

Holding a fax

1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.
3 Select a mode.
4 Apply the changes.

Forwarding a fax

1 Open a web browser, and then type the printer IP address in the address field.
Page 47
Fax 47
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Defaults > Analog Fax Setup > Fax Receive Settings > Admin Controls.
3 In the Fax Forwarding menu, select Forward.
4 Apply the changes.
Page 48
Scan 48

Scan

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass
Use the ADF for multiple‑page or two-sided
documents.
Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge before loading.
Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Place the document facedown in the corner with the
arrow.

Creating an FTP shortcut

Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select FTP, and then
4 Apply the changes.
configure
the settings.

Scanning to an FTP server using a shortcut number

1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Shortcuts > FTP
For non-touch-screen printer models, press
to navigate through the settings.
Page 49
Scan 49
3 Select the shortcut number.
4 Scan the document.
Page 50
Use printer menus 50

Use printer menus

Menu map

Device

Print
Paper
Copy
Fax
Network/Ports
Reports
Preferences
Notifications
Power Management
Information Sent to Lexmark
Layout
Setup
Quality
Tray Configuration Media Configuration
Copy Defaults
Fax Mode Analog Fax Setup
Network Overview
Wireless
Ethernet
TCP/IP
SNMP
802.1x
IPSec
Menu Settings Page
Device
Print
Restore Factory Defaults
Maintenance
About this Printer
PDF
PCL
LPD Configuration
HTTP/FTP Settings
USB
Restrict external network access
Google Cloud Print
WiFi Direct
Shortcuts
Fax
Network
Troubleshooting
Print Quality Test Pages • Cleaning the Scanner
Device

Preferences

Menu item Description
Display Language
[List of languages]
Country/Region
[List of countries or regions]
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the language of the text that appears on the display.
Identify the country or region where the printer is configured to operate.
Page 51
Use printer menus 51
Menu item Description
Run initial setup
No* Ye s
Displayed information
Display Text 1 [IP Address*] Display Text 2 [Date/Time*]
Date and Time
Configure
Current Date and Time Manually Set Date and Time Date Format [MM‑DD‑YYYY*] Time Format [12 hour A.M./P.M.*] Time Zone [GMT*]
Date and Time
Network Time Protocol
Enable NTP [On*] NTP Server
Paper Sizes
U.S.* Metric
Run the setup wizard.
Specify the information to appear on the home screen.
Configure the printer date and time.
Configure the settings for Network Time Protocol (NTP).
Specify the unit of measurement for paper sizes. Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
One Page Flatbed Scanning
On O*
Screen Timeout
5–300 (60*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Set copies from the scanner glass to only one page at a time.
Set the idle time in seconds before the display shows the home screen, or before the printer logs o a user account automatically.
Notifications
Menu item Description
Supplies
Show Supply Estimates
Show estimates* Do not show estimates
Error Prevention
Jam Assist
O On*
Show the estimated supply status information.
Set the printer to check for jammed paper automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Error Prevention
Auto Continue
Disabled 5–255 (5*)
Error Prevention
Auto Reboot
Auto Reboot
Reboot always* Reboot never Reboot when idle
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 (720*)
Error Prevention
Auto Reboot
Auto Reboot Counter
Let the printer continue processing or printing a job automatically after clearing certain attendance conditions.
Set the printer to restart when an error occurs.
Set the number of automatic reboots that the printer can perform.
Set the number of seconds before the printer performs an automatic reboot.
Show a readonly information of the reboot counter.
Error Prevention
Display Short Paper Error
Autoclear* On
Error Prevention
Page Protect
O* On
Jam Content Recovery
Jam Recovery
O On Auto*
Jam Content Recovery
Scanner Jam Recovery
Job level Page level*
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the printer to show a message when a short paper error occurs.
Note: Short paper refers to the size of the paper loaded.
Set the printer to process the entire page into the memory before printing it.
Set the printer to reprint jammed pages.
Specify how to restart a scan job after resolving a paper jam.
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Power Management

Menu item Description
Sleep Mode Profile
Print with Display
Allow printing with display o* Display on when printing
Timeouts
Sleep Mode
1–120 minutes (15*)
Timeouts
Hibernate Timeout
Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month
Allow printing with the display turned o.
o
Set the idle time before the printer begins operating in Sleep mode.
Set the time before the printer enters Hibernate mode.
Timeouts
Hibernate Timeout on Connection
Hibernate Do Not Hibernate*
Eco-Mode
O* Energy Energy/Paper Paper
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the printer to Hibernate mode even when an active Ethernet connection exists.
Minimize the use of energy, paper, or specialty media. Note: Setting Eco‑Mode to Energy or Paper may aect
printer performance, but not print quality.

Information Sent to Lexmark

Menu item Description
Supplies and Page Usage
Ye s No* More Details
Note: An asterisk (*) next to a value indicates the factory default setting.
Send supplies and page usage information to Lexmark.
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Restore Factory Defaults

Menu item Description
Restore Settings
Restore all settings Restore printer settings Restore network settings Restore fax settings
Restore the printer factory default settings.

Maintenance

Config Menu
Menu item Description
USB Configuration
USB PnP
1* 2
USB Configuration
USB Scan to Local
On* O
USB Configuration
USB Speed
Full Auto*
Change the USB driver mode of the printer to improve its compatibility with a personal computer.
Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device (multiple interfaces).
Set the USB port to run at full speed and disable its high‑speed capabilities.
Tra y Confi gurati on
Show Tray Insert Message
O Only for unknown sizes* Always
Tra y Confi gurati on
A5 Loading
Short Edge* Long Edge
Tra y Confi gurati on
Paper Prompts
Auto* Manual Paper
Envelope Prompts
Auto* Manual Envelope
Note: An asterisk (*) next to a value indicates the factory default setting.
Show message about the tray status.
Specify the page orientation when loading A5 paper size.
Set the paper source that the user fills when a prompt to load paper or envelope appears.
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Menu item Description
Tra y Confi gurati on
Action for Prompts
Prompt user* Continue Use current
Reports
Menu Settings Page Event Log Event Log Summary
Supply Usage And Counters
Clear Supply Usage History Reset Black Cartridge Counter Reset Black Imaging Unit Counter
Fax Configuration
Fax Low Power Support
Disable Sleep Permit Sleep Auto*
Print Configuration
Font Sharpening
0–150(24*)
Set the printer to resolve paper- or envelope-related change prompts.
Print reports about printer menu settings, status, and event logs.
Reset the supply page counter or view the total printed pages.
Specify the printer power setting when it is in fax mode.
Set a text point-size value below which the high‑frequency screens are used when printing font data.
Print Configuration
Print Density
1–5 (3*)
Copy Density
1–5 (3*)
Device Operations
Quiet Mode
On O*
Device Operations
Panel Menus
Enable* Disable
Device Operations
Clear Custom Status
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Note: An asterisk (*) next to a value indicates the factory default setting.
Adjust the toner density when printing or copying documents.
Set the printer to reduce the amount of noise that it makes when printing.
Note: This setting slows down the overall performance of the printer.
Set the printer to show the control panel menus.
Erase all custom messages.
Print a Quick Test target page. Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the printer margins may need to be reset.
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Menu item Description
Scanner Configuration
Scanner Manual Registration
Front ADF Registration Flatbed Registration
Scanner Configuration
Edge Erase
ADF Edge Erase
0–6 (3*)
Flatbed Edge Erase
0–6 (3*)
Scanner Configuration
Disable Scanner
Enabled* Disabled ADF Disabled
Scanner Configuration
Ti Byte Order
CPU Endianness* Little Endian Big Endian
Manually register the flatbed and ADF after replacing the ADF, scanner glass, or controller board.
Set the size, in millimeters, of the noprint area around an ADF or flatbed scan job.
Disable the scanner if it is not working properly.
Set the byte order of a TIFFformatted scan output.
Scanner Configuration
Exact
Note: An asterisk (*) next to a value indicates the factory default setting.
Rows Per Strip
Ti On* O
Set the RowsPerStrip tag value of a TIFFformatted scan output.
Out of Service Erase
Menu item Description
Erase Printer Memory
Printer Memory Last Sanitized Sanitize all information on nonvolatile memory Erase all printer and network settings
Clear all settings and applications that are stored in the printer.

About this Printer

Menu item Description
Asset Tag Show the serial number of the printer.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
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Menu item Description
Send Logs
Cancel Send
Send diagnostic information to Lexmark.

Print

Layout

Menu item Description
Sides
1sided* 2sided
Flip Style
Long Edge* Short Edge
Blank Pages
Print Do Not Print*
Specify whether to print on one side or two sides of the paper.
Determine which side of the paper (long edge or short edge) is bound when performing twosided printing.
Note: Depending on the option selected, the printer automatically osets each printed information of the page to bind the job correctly.
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2] On [1,2,1,2,1,2]*
Separator Sheets
None* Between Copies Between Jobs Between Pages
Separator Sheet Source
Tray [x] ( 1 * )
Pages per Side
O* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side
Note: An asterisk (*) next to a value indicates the factory default setting.
Keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job.
Insert blank separator sheets when printing.
Specify the paper source for the separator sheet.
Print multiple page images on one side of a sheet of paper.
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Menu item Description
Pages per Side Ordering
Horizontal* Reverse Horizontal Vertical Reverse Vertical
Pages per Side Orientation
Auto* Landscape Portrait
Pages per Side Border
None* Solid
Copies
1–9999 (1*)
Print Area
Normal* Whole Page
Note: An asterisk (*) next to a value indicates the factory default setting.
Specify the positioning of multiple page images when using Pages per Side. Note: The positioning depends on the number of page images and their
page orientation.
Specify the orientation of a multiplepage document when using Pages per Side.
Print a border around each page image when using Pages per Side.
Specify the number of copies for each print job.
Set the printable area on a sheet of paper.

Setup

Menu item Description
Printer Language
PCL Emulation
Print All Order
Alphabetical* Newest First Oldest First
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the printer language.
Specify the order you choose to print all held and confidential jobs.

Quality

Menu item Description
Print Resolution
300 dpi 600 dpi* 1200 Image Q 2400 Image Q
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the resolution for the text and images on the printed output. Note: Resolution is determined in dots per inch or image quality.
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Menu item Description
Toner Darkness
Light Normal* Dark
Halftone
Normal* Detail
Note: An asterisk (*) next to a value indicates the factory default setting.
Determine the lightness or darkness of text images.
Enhance the printed output to have smoother lines with sharper edges.
PDF
Menu item Description
Scale To Fit
No* Ye s
Annotations
Print Do Not Print*
Note: An asterisk (*) next to a value indicates the factory default setting.
Scale the page content to fit the selected paper size.
Specify whether to print annotations in the PDF.
PCL
Menu item Description
Font Name
[List of available fonts] (Courier*)
Symbol Set
[List of available symbol set] (10U PC8*)
Pitch
0.08–100 (10*)
Orientation
Portrait* Landscape
Note: An asterisk (*) next to a value indicates the factory default setting.
Select a font from the specified font source.
Specify the symbol set for each font name. Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the languages or specific programs such as math symbols for scientific text.
Specify the pitch for fixed or monospaced fonts. Note: Pitch refers to the number of
inch of type.
Specify the orientation of text and graphics on the page.
dierent
space characters in a horizontal
fixed
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Menu item Description
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL datastream.
Notes:
This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default margins of the page.
60 is the U.S. factory default setting. 64 is the international factory
default setting.
®
PCL5 Minimum Line Width
1–30 (2*)
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm* 203 mm
Auto CR after LF
O* On
Auto LF after CR
O* On
Print Timeout
O On* [90]
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the initial minimum stroke width.
Notes:
Jobs printed in 1200 dpi use the value directly.
Jobs printed in 4800 CQ use half the value.
Set the width of the logical page on A4size paper. Note: Logical page is the space on the physical page where data is
printed.
Set the printer to perform a carriage return after a line feed control command.
Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the first position on the same line.
Set the printer to perform a line feed after a carriage return control command.
Set the printer to end a print job after it has been idle for the specified amount of time in seconds.

Image

Menu item Description
Auto Fit
On O*
Invert
O* On
Note: An asterisk (*) next to a value indicates the factory default setting.
Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert bitonal monochrome images. Note: This menu item does not apply to GIF or JPEG image formats.
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Menu item Description
Scaling
Anchor Top Left Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width
Orientation
Portrait* Landscape Reverse Portrait Reverse Landscape
Note: An asterisk (*) next to a value indicates the factory default setting.
Adjust the image to fit the printable area. Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Specify the orientation of text and graphics on the page.

Paper

Tray Configuration
Menu item Description
Default Source
Tray [x] ( 1 * ) Manual Paper Manual Envelope
Paper Size/Type
Tray [x] ( 1 * ) Manual Paper Manual Envelope
Substitute Size
O Letter/A4 All Listed*
Set the paper source for all print jobs.
Specify the paper size or paper type loaded in each paper source.
Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source.
Notes:
O prompts the user to load the required paper size.
Letter/A4 prints an A4size document on letter when loading letter, and
letter‑size jobs on A4 paper size when loading A4.
All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches Millimeters
Portrait Width
3.00–14.17 inches (8.50*) 76–360 mm (216*)
Portrait Height
3.00–14.17 inches (14*) 76–360 mm (356*)
Feed Direction
Short Edge* Long Edge
Note: An asterisk (*) next to a value indicates the factory default setting.
Specify the unit of measurement for the universal paper. Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Set the portrait width of the universal paper.
Set the portrait height of the universal paper.
Set the printer to pick paper from the short edge or long edge direction.
Note: Long Edge appears only when the longest edge is shorter than the maximum width supported.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name Width
1–8.50 inches (8.50*) 25–216 mm (216*)
Height
1–14 inches (14*) 25–356 mm (297*)
Orientation
Portrait* Landscape
2 scans per side
O* On
Assign a scan size name and configure the scan settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Media Types
Menu item Description
Plain Paper Card Stock Recycled Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy
Specify the texture, weight, and orientation of the paper loaded.

Copy

Copy Defaults

Menu item Description
Content Type
Te x t Te x t/ P ho t o * Photo Graphics
Improve the output result based on the content of the original document.
Sides
1 sided to 1 sided* 1 sided to 2 sided
Pages per Side
O* 2 Portrait pages 4 Portrait pages 2 Landscape pages 4 Landscape pages
Print Page Borders
O* On
Collate
[1,1,1 ,2,2,2]
O On [1,2,1,2,1,2]*
Note: An asterisk (*) next to a value indicates the factory default setting.
Specify the scanning behavior based on the original document.
Specify the number of page images to print on one side of a sheet of paper.
Place a border around each image when printing multiple pages on a single page.
Print multiple copies in sequence.
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Menu item Description
“Copy from” Size
[List of paper sizes]
“Copy to” Source
Tray [x] ( 1 * ) Manual Feeder
Darkness
1 to 9 (5*)
Number of Copies
1–9999 (1*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the paper size of the original document. Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Specify the paper source for the copy job.
Adjust the darkness of the scanned image.
Specify the number of copies.
Advanced Imaging
Menu item Description
Contrast
Best for Content* 0 1 2 3 4 5
Specify the contrast of the output.
Background Removal
Level
4 to 4 (0*)
Scan Edge to Edge
O* On
Note: An asterisk (*) next to a value indicates the factory default setting.
Adjust the amount of background visible on a scanned image.
Allow edge‑to‑edge scanning of the original document.
Fax

Fax Mode

Menu item Description
Fax Mode
Analog* Disabled
Note: An asterisk (*) next to a value indicates the factory default setting.
Select a fax mode.
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Analog Fax Setup

General Fax Settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
Fax Name Fax Number*
Enable Manual Fax
O* On
Memory Use
All receive Mostly receive Equal* Mostly send All send
Cancel Faxes
Allow* Don't Allow
Notify fax recipients of your fax name or fax number.
Set the printer to fax manually.
Notes:
This menu item does not appear if Fax Transport is set to T.38 or G711.
This menu item requires a line splitter and a telephone handset.
Use a regular telephone line to answer an incoming fax job and to dial a
fax number.
To go directly to the Manual Fax function, select # and 0 on the keypad.
Set the amount of internal printer memory allocated for faxing. Note: This menu item prevents memory
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes before they finish printing.
conditions and failed faxes.
buer
Caller ID
O On* Alternate
Fax Number Masking
O* From Left From Right
Digits to Mask
0–58 (0*)
Enable Line Connected Detection
O On*
Show the telephone number of the person sending the fax. Note: This menu item appears only if multiple caller ID patterns are supported,
and Fax Mode is set to Analog or Fax Server.
Specify the format for masking an outgoing fax number.
Specify the number of digits to mask in an outgoing fax number.
Determine whether a telephone line is connected to the printer.
Notes:
Detection takes place when turning on the printer and before each call.
This menu item does not appear if Fax Transport is set to T.38.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Enable Line In Wrong Jack Detection
O* On
Determine whether a telephone line is connected to the correct port on the printer.
Notes:
Detection takes place when turning on the printer and before each call.
This menu item does not appear if Fax Transport is set to T.38.
Enable Extension in Use Support
O On*
Determine whether a telephone line is used by another device such as another phone on the same line.
Notes:
This menu item is monitored continuously after turning on the printer.
This menu item does not appear if Fax Transport is set to T.38.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
Standard* Fine Super Fine Ultra Fine
Set the resolution of the scanned image. Note: A higher resolution increases fax transmission time and requires higher
memory.
Original Size
[List of paper sizes]
Content Type
Te x t* Te x t/ P ho t o Photo Graphics
Darkness
1–9 (5*)
Behind a PABX
On O*
Dial Mode
To n e* Pulse
Note: An asterisk (*) next to a value indicates the factory default setting.
Specify the size of the original document. Note: Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
Improve the output result based on the content of the original document.
Adjust the darkness of the scanned image.
Set the printer to dial a fax number without waiting to recognize the dial tone. Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to
Specify the dial mode for incoming or outgoing faxes.
oer
multiple lines to outside callers.
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Advanced Imaging
Menu item Description
Contrast
Best for Content* 0 1 2 3 4 5
Background Removal
Level
4 to 4 (0*)
Scan Edge to Edge
On O*
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the contrast of the output.
Adjust the amount of background visible on a scanned image.
Allow edge‑to‑edge scanning of the original document.
Admin Controls
Menu item Description
Automatic Redial
0–9(5*)
Adjust the number of redial attempts based on the activity levels of recipient fax machines.
Redial Frequency
1–200 minutes (3*)
Enable ECM
On* O
Enable Fax Scans
On* O
Driver to Fax
On* O
Max Speed
33600* 14400 9600 4800 2400
Note: An asterisk (*) next to a value indicates the factory default setting.
Increase the time between redial attempts to increase the chance of sending fax successfully.
Activate Error Correction Mode (ECM) for fax jobs. Note: ECM detects and corrects errors in the fax transmission process that are
caused by telephone line noise and poor signal strength.
Fax documents that are scanned at the printer.
Allow the print driver to send fax.
Set the maximum speed for sending fax.
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Menu item Description
Enable Color Fax Scans
O by default* On by default Never use Always use
Auto Convert Color Faxes to Mono Faxes
On* O
Confirm Fax Number
O On*
Dial Prefix Set a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Enable color scans for fax.
Convert all outgoing color faxes to black and white.
Ask the user to confirm the fax number.
Fax Receive Settings
Menu item Description
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
O On*
Paper Source
Auto* Tray [x] ( 1 * ) Manual Paper Manual Envelope
Sides
O* On
Separator Sheets
None* Before Job After Job
Separator Sheet Source
Tray [x] ( 1 * )
Fax Footer
On O*
Scale incoming fax to fit on the page.
Set the paper source for printing incoming fax.
Print on both sides of the paper.
Specify whether to insert blank separator sheets when printing.
Specify the paper source for the separator sheet.
Print the transmission information at the bottom of each page from a received fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Fax Footer Time Stamp
Receive* Print
Holding Faxes
Held Fax Mode
O* Always On Manual Scheduled
Note: An asterisk (*) next to a value indicates the factory default setting.
Print the time stamp at the bottom of each page from a received fax.
Hold received faxes from printing until they are released.
Admin Controls
Menu item Description
Enable Fax Receive
O On*
Enable Caller ID
O On*
Set the printer to receive fax.
Show the number that is sending the incoming fax.
Block No Name Fax
O* On
Answer On
All Rings* Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only Double or Triple Rings Only
Auto Answer
O On*
Manual Answer Code
0–9 (9*)
Block incoming faxes sent from devices with no station ID or fax ID specified.
Set a distinctive ring pattern for incoming fax.
Set the printer to receive fax automatically.
Manually enter a code on the telephone number pad to begin receiving fax.
Notes:
This menu item appears only when the printer shares a line with a
telephone.
This menu item appears only when you set the printer to receive fax
manually.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
Forward to
Destination [x]
Type Shortcut Number
Confirmation Email Send a confirmation email when fax forwarding is successful.
Max Speed
33600* 14400 9600 4800 2400
Note: An asterisk (*) next to a value indicates the factory default setting.
Specify the destination for forwarding received fax.
Note: The e‑mail is sent only when forwarding to FTP or Network Share destinations.
Set the maximum speed for transmitting fax.
Fax Log Settings
Menu item Description
Transmission Log Frequency
Always* Never Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O On*
Email
O* On
Receive Error Log
Print Never* Print on Error
Auto Print Logs
On* O
Log Paper Source
Tray [x] ( 1 * )
Logs Display
Remote Fax Name* Dialed Number
Note: An asterisk (*) next to a value indicates the factory default setting.
Print or email a log for successful fax transmission or transmission error.
Print a log for faxreceive failures.
Print all fax activity.
Specify the paper source for printing logs.
Identify the sender by remote fax name or fax number.
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Menu item Description
Enable Job Log
On* O
Enable Call Log
On* O
Note: An asterisk (*) next to a value indicates the factory default setting.
View a summary of all fax jobs.
View a summary of fax dialing history.
Speaker Settings
Menu item Description
Speaker Mode
Always O Always On On until Connected*
Speaker Volume
Low* Medium High
Set the fax speaker mode.
Adjust the fax speaker volume.
Ringer Volume
O On*
Note: An asterisk (*) next to a value indicates the factory default setting.
Enable the ringer volume.
Network/Ports

Network Overview

Menu item Description
Active Adapter
Auto* [List of network cards]
Network Status Show the printer network status and connectivity settings.
Display Network Status on Printer
O On*
Specify how a network is connected.
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
Note: An asterisk (*) next to a value indicates the factory default setting.
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Menu item Description
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server
Start
Network Job Timeout
O On* (90 seconds)
Banner Page
O On*
Scan to PC Port Range
9751:12000*
Enable Network Connections
Enable* Disable
Note: An asterisk (*) next to a value indicates the factory default setting.
Reset all active network connections to the printer. Note: This setting removes all network configuration settings.
Set the time before the printer cancels a network print job.
Print a banner page.
Specify a valid port range for printers that are behind a port blocking firewall.
Enable or disable all network connections.

Wireless

Note: This menu is available only in printers that have a wireless network adapter.
Menu item Description
Setup Using Mobile App Configure the wireless connection using the Lexmark Mobile
Assistant app.
Setup On Printer Panel
Choose Network Add WiFi Network Network Name Network Mode
Infrastructure* Ad hoc
Wireless Security Mode
Disabled* WEP WPA2/WPA - Personal WPA2 - Personal
802.1x - Radius
Determine the wireless network that the printer connects to. Note: This menu item appears as Wireless Connection Setup in the
Embedded Web Server.
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Menu item Description
WiFi Protected Setup
Start Push Button Method Start PIN Method
Enable WiFi Direct
On O*
Compatibility
802.11b/g/n (2.4GHz)*
Wireless Security Mode
Disabled* WEP WPA2/WPA-Personal WPA2-Personal
802.1x - RADIUS
WEP Authentication Mode
Auto* Open Shared
Establish a wireless network and enable network security.
Notes:
Start Push-Button Method connects the printer to a wireless
network when buttons on both the printer and the access point (wireless router) are pressed within a given time.
Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings of the access point.
Set the printer to connect directly to Wi-Fi devices.
Specify the wireless standard for the wireless network.
Set the type of security for connecting the printer to wireless devices.
Set the type of Wireless Encryption Protocol (WEP) used by the printer.
Note: This menu item appears only if Wireless Security Mode is set to WEP.
Set WEP Key Specify a WEP password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
WPA2-Personal
AES*
Set PreShared Key Set the password for secure wireless connection.
WPA2/WPAPersonal
AES*
802.1x Encryption Mode
WPA+ WPA2*
IPv4
Enable DHCP
On* O
Enable wireless security through WPA2. Note: This menu item appears only if Wireless Security Mode is set
to WPA2-Personal.
Note: This menu item appears only if Wireless Security Mode is set to WPA2/WPA-Personal or WPA2‑Personal.
Enable wireless security through WPA2/WPA. Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal.
Enable wireless security through 802.1x standard. Note: This menu item appears only if Wireless Security Mode is set
to 802.1x - Radius.
Enable Dynamic Host Configuration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute
IP addressing and configuration information dynamically to clients.
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Menu item Description
IPv4
Set Static IP Address
IP Address Netmask Gateway
IPv6
Enable IPv6
On* O
Enable DHCPv6
On O*
Stateless Address
On* O
DNS Address Address Prefix All IPv6 Addresses All IPv6 Router Addresses
Network Address
UAA LAA
Set the static IP address of your printer.
Enable and configure IPv6 settings in the printer.
Autoconfiguration
View the network addresses.
PCL Smartswitch
On* O
Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is incoming data and uses the default printer language specified in the Setup menu.
then the printer does not examine
o,

Ethernet

Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4
Enable DHCP
On* O
IPv4
Set Static IP Address
IP Address Netmask Gateway
Note: An asterisk (*) next to a value indicates the factory default setting.
Enable Dynamic Host Configuration Protocol (DHCP). Note: DHCP is a standard protocol that allows a server to distribute IP
addressing and configuration information to clients in a dynamic manner.
Set the static IP address of your printer.
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Menu item Description
IPv6
Enable IPv6
O On*
IPv6
Enable DHCPv6
O* On
IPv6
Stateless Address Autoconfiguration
O On*
IPv6
DNS Address
IPv6
Address Prefix
0–128 (64*)
IPv6
All IPv6 Addresses
Enable IPv6 in the printer.
Enable DHCPv6 in the printer.
Set the network adapter to accept the automatic IPv6 address configuration entries provided by a router.
Specify the DNS server address.
Specify the address prefix.
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Network Address
UAA LAA
PCL SmartSwitch
O On*
Energy Ecient Ethernet
O On Auto*
Note: An asterisk (*) next to a value indicates the factory default setting.
Show all IPv6 router addresses.
Show the printer Media Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is data and uses the default printer language specified in the Setup menu.
Reduce power consumption when the printer does not receive data from the Ethernet network.
then the printer does not examine incoming
o,
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
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Menu item Description
Set Hostname Set the current TCP/IP host name.
Allow DHCP/BOOTP to update NTP server
O On*
Enable Auto IP
O On*
DNS Address Specify the current Domain Name System (DNS) server address.
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Enable DDNS
O On*
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O On*
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Assign an IP address automatically.
Update the Dynamic DNS settings.
Update multicast DNS settings.
WINS Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O* On
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Outbound Trac Maximum Speed
O* 100–1000000
Note: An asterisk (*) next to a value indicates the factory default setting.
Allow the BOOTP to assign a printer IP address.
Specify a raw port number for printers connected on a network.
Enable the printer maximum transfer rate.
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Menu item Description
Enable SSLv2
O* On
Enable SSLv3
O* On
Enable TLSv1.0
On* O
Enable TLSv1.1
On* O
SSL Cipher List
ALL* [Custom cipher list]
Note: An asterisk (*) next to a value indicates the factory default setting.
Enable SSL or TLS network security protocols.
Define a list of supported SSL cipher items.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
O On*
Allow SNMP Set
O On*
Enable PPM MIB
O On*
SNMP Community
Note: An asterisk (*) next to a value indicates the factory default setting.
Configure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications.
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Menu item Description
SNMP Version 3
Enabled
O On*
Set Read/Write Credentials
User Name Password
Set Readonly Credentials
User Name Password
Authentication Hash
MD5 SHA1*
Minimum Authentication Level
No Authentication, No Privacy Authentication, No Privacy Authentication, Privacy*
Privacy Algorithm
DES AES128*
Note: An asterisk (*) next to a value indicates the factory default setting.
Configure SNMP version 3 to install and update the printer security.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O* On
Base Configuration
Default* Compatibility Secure
Proposed Encryption Method Specify an encryption method.
Proposed Authentication Method Specify an authentication method.
Note: An asterisk (*) next to a value indicates the factory default setting.
Enable Internet Protocol Security (IPSec).
Set the IPSec base configuration. Note: This menu item appears only when Enable IPSec is set to
On.
Note: This menu item appears only when Base to Compatibility.
Note: This menu item appears only when Base Configuration is set to Compatibility.
Configuration
is set
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Menu item Description
IKE SA Lifetime (Hours) Specify the IKE SA expiry period.
Note: This menu item appears only when Base
to Secure.
IPSec SA Lifetime (Hours) Specify the IPSec SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Base Configuration is set
to Compatibility or Secure.
Configuration
is set
PreShared Key Authenticated Connections
Host [x]
Address Key
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
Configure the authenticated connections of the printer. Note: These menu items appear only when Enable IPSec is set to
On.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O* On
Note: An asterisk (*) next to a value indicates the factory default setting.
Let the printer join networks that require authentication before allowing access.
LPD
Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
LPD Banner Page
O* On
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the timeout value to stop the Line Printer Daemon (LPD) server from waiting indefinitely for hung or invalid print jobs.
Print a banner page for all LPD print jobs. Note: A banner page is the
separator of print jobs and to identify the originator of the print job request.
page of a print job used as a
first
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Menu item Description
LPD Trailer Page
O* On
LPD Carriage Return Conversion
O* On
Note: An asterisk (*) next to a value indicates the factory default setting.
Print a trailer page for all LPD print jobs. Note: A trailer page is the last page of a print job.
Enable carriage return conversion. Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the line.
position on the same
first
HTTP/FTP Settings
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Enable HTTP Server
O On*
Enable HTTPS
O On*
Access the Embedded Web Server to monitor and manage the printer.
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Force HTTPS Connections
O* On
Enable FTP/TFTP
O On*
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP Requests
1–299 (30*)
Retries for HTTP/FTP Requests
1–299 (3*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Force the printer to use the HTTPS connections.
Send files using FTP.
Configure the HTTP and FTP server settings.
Specify the amount of time before the server connection stops.
Set the number of retries to connect to the HTTP/FTP server.
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USB
Menu item Description
PCL SmartSwitch
O On*
Enable USB Port
Enable* Disable
Note: An asterisk (*) next to a value indicates the factory default setting.
Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming data and uses the default printer language specified in the Setup menu.
Enable the standard USB port.

Restrict external network access

Menu item Description
Restrict external network access
O* On
External network address Specify the network addresses with restricted access.
Email address for notification Specify an email address to send a notification of logged events.
Ping frequency
1–300 (10*)
Restrict access to network sites.
Specify the network query interval in seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.

Google Cloud Print

Menu item Description
Registration
Register
Options
Enable Google Cloud Print
O On*
Options
Enable Local Discovery
O On*
Note: An asterisk (*) next to a value indicates the factory default setting.
Register the printer to the Google Cloud Print server.
Print directly from your Google account.
Allow the registered user and other users on the same subnet to send jobs to the printer locally.
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Menu item Description
Options
Enable SSL Peer Verification
O On*
Options
Always Print As Image
O* On
Note: An asterisk (*) next to a value indicates the factory default setting.
Verify authenticity of the peer certificate to connect to your Google account.
Set the printer to process PDF files as an image for faster printing.
WiFi Direct
Note: This menu appears only when a direct WiFi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the WiFi network.
Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a WiFi
connection.
Show PSK on Setup Page
O On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
AutoAccept Push Button Requests
O* On
Note: An asterisk (*) next to a value indicates the factory default setting.
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.

Reports

Menu Settings Page

Menu item Description
Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
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Menu item Description
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.

Print

Menu item Description
Print Fonts
PCL Fonts
Print samples and information about the fonts that are available in each printer language.

Shortcuts

Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
Email Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.

Network

Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer. Note: This menu item appears only in network printers or printers connected
to print servers.
WiFi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
WiFi Direct. Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
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Troubleshooting

Troubleshooting

Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.

Printing the Menu Settings Page

1 From the control panel, navigate to:
> Reports >
2 Select Menu Settings Page, and then press .
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Maintain the printer

Configuring the fax speaker settings
1 From the control panel, navigate to:
> Fax > Fax Defaults > Analog Fax Setup > Speaker Settings
For non-touch-screen printer models, press
2 Do the following:
Set Speaker Mode to Always On.
Set Speaker Volume to High.
Enable Ringer Volume.
to navigate through the settings.

Checking the status of parts and supplies

1 From the control panel, navigate to:
> Reports > > Device > > Device Statistics >
2 From the Supply Information section of the pages printed, check the status of parts and supplies.
Setting up email alerts
Configure when there is a paper jam.
1 Open a web browser, and then type the printer IP address in the address field.
the scanner to send email alerts when supplies are low, when paper must be changed or added, or
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications > Email Alert Setup, and then configure the settings.
3 Click Setup E-mail Lists and Alerts, and then configure the settings.
4 Apply the changes.
Configuring supply notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
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If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device >
Notifications
.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies.
1 Open a Web browser, and then type the printer IP address in the address field.
Notes:
View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2 Click Reports, and then click the type of report you want to view.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter or A4size plain paper.
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
www.lexmark.com or contact the place where

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can also the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.
warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
aect
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Ordering a toner cartridge

Notes:
The estimated cartridge yield is based on the ISO/IEC 19752 standard.
Extremely low print coverage for extended periods of time may negatively aect actual yield.
Return Program toner cartridges
Item United States
and Canada
Return Program toner cartridge
High yield Return Program toner cartridge
Extra high yield Return Program toner cartridge
B221000 B222000 B223000 B224000 B225000 B226000
B221H00 B222H00 B223H00 B224H00 B225H00 B226H00
B221X00 B222X00 B223X00 B224X00 B225X00 B226X00
European Economic
Area
Asia Pacific Latin America Rest of
Europe,
Middle East,
and Africa
Regular toner cartridge
Item Worldwide
Extra high yield toner cartridge B220XA0
Australia and New Zealand

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner exhaustion.
Item Part number
Imaging unit B220Z00

Replacing parts and supplies

Replacing the toner cartridge

1 Open the front door.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
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2 Remove the imaging unit.
3 Remove the used toner cartridge from the imaging unit.
4 Unpack the new toner cartridge.
5 Shake the toner cartridge to redistribute the toner.
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6 Remove the seal, and then remove the cover.
7 Insert the new toner cartridge into the imaging unit.
8 Insert the imaging unit.
9 Close the door.

Replacing the imaging unit

1 Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
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2 Remove the used imaging unit.
3 Remove the toner cartridge from the used imaging unit.
4 Unpack the new imaging unit, and then insert the toner cartridge.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of future print jobs.
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5 Insert the new imaging unit.
6 Close the door.

Replacing the duplex unit

1 Remove the used duplex unit.
2 Unpack the new duplex unit.
3 Insert the new duplex unit.

Replacing the tray

1 Remove the used tray.
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2 Unpack the new tray.
3 Insert the new tray.

Resetting the supply usage counters

1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non-touch-screen printer models, press
to navigate through the settings.
2 Select the supply counter that you want to reset.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Notes:
Perform this task after every few months.
Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin.
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lintfree cloth.
Notes:
Do not use household cleaners or detergents, as they may damage the finish of the printer.
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Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

Cleaning the scanner

1 Open the scanner cover.
2 Using a damp, soft, lint-free cloth, wipe the following areas:
ADF glass
ADF glass pad
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Scanner glass
Scanner glass pad
3 Close the scanner cover.

Saving energy and paper

Configuring
EcoMode
From the control panel, navigate to:
1
Settings > Device > Power Management > EcoMode
For non‑touch‑screen printer models, press
2 Select a setting.
Sleep mode
1
From the control panel, navigate to: Settings > Device > Power Management > Timeouts > Sleep Mode
For non‑touch‑screen printer models, press
2 Enter the amount of time that the printer stays idle before it enters Sleep mode.
power save mode settings
to navigate through the settings.
to navigate through the settings.
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Hibernate mode
1
From the control panel, navigate to: Settings > Device > Power Management > Timeouts > Hibernate Timeout
For non‑touch‑screen printer models, press
to navigate through the settings.
2 Select the amount of time before the printer enters Hibernate mode.
Notes:
Make sure to wake the printer from Hibernate mode before sending a print job.
To wake the printer from Hibernate mode, press the power button.
The Embedded Web Server is disabled when the printer is in Hibernate mode.

Conserving supplies

Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
Print multiple pages on a single sheet of paper.
Use the preview feature to see how the document looks like before printing it.
Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:
Make sure that all doors and trays are closed.
Turn o the printer, and then unplug the power cord from the electrical outlet.
Disconnect all cords and cables from the printer.
If the printer has separate
them before moving the printer.
floor-standing
optional trays or output options attached to it, then disconnect
If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same time.
Always use the handholds on the printer to lift it.
Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
Keep the printer in an upright position.
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Avoid severe jarring movements.
Make sure that your fingers are not under the printer when you set it down.
Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.
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Troubleshoot a problem 97

Troubleshoot a problem

The printer is not responding

Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Is the printer responding?
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Step 3
Check if the printer is on.
Is the printer on?
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
The problem is solved.
Turn on the switch or reset the breaker.
Go to step 4. Turn on the printer.
Press the power button to wake the printer.
Go to step 2.
Go to step 3.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are inserted to the correct ports.
Are the cables inserted to the correct ports?
Step 6
Install the correct print driver.
Is the printer responding?
Step 7
Turn o the printer, wait for about 10 seconds, and then turn on the printer.
Is the printer responding?
Go to step 6. Insert the cables to
the correct ports.
The problem is solved.
The problem is solved.
Go to step 7.
Contact
support.
customer
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Troubleshoot a problem 98

Network connection problems

Cannot open Embedded Web Server

Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Step 2
Make sure that the printer IP address is correct.
Notes:
View the IP address on the home screen.
An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Step 3
Check if you are using a supported browser:
Internet Explorer version 11 or later
Microsoft Edge
Safari version 6 or later
Google Chrome
TM
version 32 or later
Mozilla Firefox version 24 or later
Go to step 2. Turn on the printer.
Go to step 3. Type the correct
printer IP address in the address
Go to step 4. Install a supported
browser.
field.
Is your browser supported?
Step 4
Check if the network connection is working.
Is the network connection working?
Step 5
Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer.
Are the cable connections secure?
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 5. Contact your
administrator.
Go to step 6. Secure the cable
connections.
Go to step 7. Contact your
administrator.
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Troubleshoot a problem 99
Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is solved.
Contact
support.
customer

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge.
The first number in the message after 42 indicates the region of the printer.
The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
NonLexmark supply
The printer has detected a nonLexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third­party supplies or parts may aect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
warranty coverage.
aect
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Troubleshoot a problem 100
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your printer, from the control panel, press and hold X and
If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see
supplies” on page 86.
simultaneously for 15 seconds.
“Using genuine Lexmark parts and
If the printer does not print after pressing and holding X and the supply usage counter.
simultaneously for 15 seconds, then reset
1 From the control panel, navigate to:
> Device > Maintenance > Config Menu > Supply Usage And Counters
For non-touch-screen printer models, press
to navigate through the settings.
2 Select the part or supply that you want to reset.
3 Read the warning message, and then select Continue.
4 Press and hold X and simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause damage to your printer. After resetting the supply or part counter, your printer may display an error indicating the presence of the reset item.

Clearing jams

Avoiding jams

Load paper properly
Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
Do not load or remove a tray while the printer is printing.
Do not load too much paper. Make sure that the stack height is below the maximum paper
indicator.
fill
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