Quick Reference
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size
and type in the printer before printing the document.
1
From the document that you are trying to print, open the Print
dialog.
2
If necessary, adjust the settings.
3
Print the document.
Printing from a mobile device
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a printing service that allows you to print
to any Google Cloud Print
Before you begin, make sure that:
•
The printer is registered to the Google Cloud Print server.
•
The Cloud Print plugin is downloaded from the Google Play
store and is enabled in the mobile device.
1
From your AndroidTM mobile device, open a document or
select a document from your file manager.
2
Ta p > Print.
3
Select a printer, and then tap .
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile
devices running on Android version 4.4 or later. It allows you to
print directly to any Mopria
‑
ready printer.
‑
certified printer.
Note: Before printing, make sure that the Mopria Print Service is
enabled.
1
From the home screen of your mobile device, launch a
compatible application.
2
Ta p Print, and then select the printer.
3
Send the print job.
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly
from Apple devices to an AirPrint
Notes:
•
This application is supported only in some Apple devices.
•
This application is supported only in some printer models.
1
From the home screen of your mobile device, launch a
compatible application.
2
Select an item to print, and then tap the share icon.
3
Ta p Print, and then select a printer.
4
Print the document.
Printing
confidential
‑
certified printer.
and other held
jobs
Held jobs > select your user name > select the print job >
configure
the settings > Print
For Macintosh users
1
With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2
From the print options or Copies & Pages menu, choose Job
Routing.
3
Select the print job type (Confidential, Repeat, Reserve, or
Verif y).
If the print job is confidential, then assign a user name and a
four
‑
digit PIN.
4
Click OK or Print.
5
From the printer home screen, release the print job.
•
For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter
the PIN > select the print job >
Print
•
For other print jobs, navigate to:
Held jobs > select your user name > select the print job >
configure the settings > Print
configure
the settings >
Maintaining the printer
For Windows users
1
TM
With a document open, click File > Print.
2
Click Properties, Preferences, Options, or Setup.
3
Click Print and Hold.
4
Select Use Print and Hold, and then assign a user name.
5
Select the print job type (Confidential, Repeat, Reserve, or
Verif y).
If the print job is
6
Click OK or Print.
7
From the printer home screen, release the print job.
•
For confidential print jobs, navigate to:
Held jobs > select your user name >
the PIN > select the print job > configure the settings >
Print
•
For other print jobs, navigate to:
confidential,
then enter a four
Confidential
‑
digit PIN.
> enter
Replacing the toner cartridge
1
Open the front door.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
1
2
Remove the imaging unit.
3
Remove the used toner cartridge from the imaging unit.
6
Remove the seal, and then remove the cover.
7
Insert the new toner cartridge into the imaging unit.
Loading trays
1
Remove the tray.
4
Unpack the new toner cartridge.
5
Shake the toner cartridge to redistribute the toner.
8
Insert the imaging unit.
9
Close the door.
2
2
Adjust the paper guides to match the size of the paper that you
are loading.
3
Flex, fan, and align the paper edges before loading.
4
Load the paper stack with the printable side facedown, and
then make sure that the side guides fit snugly against the
paper.
Notes:
•
Load letterhead facedown with the top edge of the
sheet toward the front of the tray for one
•
Load letterhead faceup with the bottom edge of the
sheet toward the front of the tray for two
•
Do not slide paper into the tray.
•
To avoid paper jams, make sure that the stack height is
below the maximum paper fill indicator.
5
Insert the tray.
If necessary, set the paper size and paper type from the control
panel to match the paper loaded.
‑
sided printing.
‑
sided printing.
Loading the manual feeder
1
Open the manual feeder.
2
Adjust the guide to match the size of the paper that you are
loading.
3
Load a sheet of paper with the printable side faceup.
•
Load letterhead with the printable side faceup and the top
edge entering the printer first for one
•
Load letterhead with the printable side facedown and the
top edge entering the printer last for two
•
Load envelope with the
side of the paper guide.
Warning—Potential Damage: To avoid paper jams, do not
force paper into the manual feeder.
side down and against the left
flap
‑
sided printing.
‑
sided printing.
Setting the paper size and type
1
From the control panel, navigate to:
> Paper > > Tray Configuration > > Paper
Size/Type >
3
2
Select a paper source, and then configure the paper size and
type.
Notes:
•
For two-sided printing on A4‑size paper, make sure that the
paper size setting in the duplex unit is set to A4.
•
For two-sided printing on letter‑, legal‑, Oficio‑, or folio‑size
paper, make sure that the paper size setting in the duplex
unit is set to Letter.
Clearing jams
Identifying jam locations
Notes:
•
When Jam Assist is set to On, the printer
pages or pages with partial prints after a jammed page has
been cleared. Check your printed output for blank pages.
•
When Jam Recovery is set to On or Auto, the printer reprints
jammed pages.
flushes
blank
Paper jam in trays
1
Remove the tray.
2
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3
Insert the tray.
Jam locations
1 Standard bin
2 Front door
3 Manual feeder
4 Tra y
5 Rear door
6 Duplex unit
Paper jam in the front door
1
Open the front door.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
4
2
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may aect the quality of
future print jobs.
4
Insert the imaging unit.
5
Close the door.
Paper jam in the rear door
1
Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
2
Open the fuser access door.
3
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3
Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
Note: Make sure that all paper fragments are removed.
4
Close the fuser access door.
5
Close the rear door.
Paper jam in the duplex unit
1
Remove the duplex unit, and then remove the jammed paper.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
5
Note: Make sure that all paper fragments are removed.
2
Insert the duplex unit.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in the manual feeder
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
6
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