Video modes........................................................................................................................................... 1
Initial IP configuration............................................................................................................................1
Web interface.......................................................................................................................................... 2
The Remote Console .............................................................................................................................. 2
2.1 When the server is up and running................................................................................................. 4
2.2 When the server is dead.................................................................................................................. 4
2.3 Features .......................................................................................................................................... 5
5.2 Login into the KVM-9000 and logout..........................................................................................18
5.2.1 Login into the KVM-9000....................................................................................................18
5.2.2 Logout from the KVM-9000................................................................................................20
5.3 The Remote Console .................................................................................................................... 20
5.4 Main Window............................................................................................................................... 21
6 MENU OPTIONS ......................................................................................................................................... 28
6.1 Remote Control ............................................................................................................................ 28
CE – Certificate............................................................................................................................................65
D.Rack mount kit installation diagram..................................................................... 70
1. The quick installation guide
Installation
LevelOne IP-KVM Extender, KVM-9000, redirects local keyboard, mouse and video data to a remote
administration console. All data is transmitted via IP. IP-KVM Extender can be used in a multi
administrator and multi server environment as well. Besides, KVM-9000 is a KVM switch, which can
also be used with a local console.
KVM-9000 hardware installation
Host
Console
Figure 1-1 The connectors of single port KVM-9000 front and rear side
Please perform the following steps:
1. Connect the power supply to KVM-9000
2. Connect the monitor to the KVM-9000 console side.
3. Connect the keyboard to the KVM-9000 console side.
4. Connect the mouse to the KVM-9000 console side.
5. Connect a VGA cable (15-pin HDDB Male / Male) with the Male side to both of the PC and the host
port of the KVM-9000.
6. Connect one purple end of 3-in-one cable to the PS/2 mouse port on the computer, and the other
end of 3-in-one cable to the host PS/2 mouse port on the KVM-9000.
7. Connect one green end of 3-in-one cable to PS/2 keyboard port on the computer, and the other
end of 3-in-one cable to the host PS/2 keyboard port on the KVM-9000.
8. Connect the type A connector of USB A-B cable to the host system, while using remote mass
storage control.
9. Connect Ethernet to LAN port and/or modem to DB-9 serial port, depending on how you want to
access KVM-9000
Video modes
KVM-9000 recognizes a limited number of common video modes. When running X-Window on the
host system, please don’t use any custom mode lines with special video modes. If done so, KVM-9000
may not be able to detect these. You are on the safe side with all standard VESA video modes. Please
refer to Appendix C for a list of all known modes.
Initial IP configuration
Initially the KVM-9000 network interface is configured with the parameters shown in Table 1-1.
1
Parameter Value
IP auto configuration DHCP
IP-Address 192.168.1.22
Net-mask 255.255.255.0
Default-Gateway none
Table 1-1: Initial configuration
If this initial configuration doesn’t meet your local requirements, you need to do the initial IP
configuration. Use one of the following ways:
1. Connect the enclosed NULL modem cable to the serial interface on the rear side. The serial
interface needs to be adjusted with the parameters shown in table 1-2:
Parameter Value
Bits/second 115200
Data bi ts 8
Parity No
Stop bits 1
Flow Control None
Table 1-2: Serial parameters
Use a terminal software (e.g. hyper term or minicom) to connect to KVM-9000. Press the reset
button of KVM-9000 and immediately press < ESC >. You will see some device information and
a ’=>’ prompt. Enter the command ’config’ and press < Enter >. After waiting a few moments you
may configure IP auto configuration, IP address, net mask and default gateway. Pressing < Enter
> without entering values does not change settings. The gateway value must be set to 0.0.0.0 (for
no gateway) or any other value. You will be asked if the values are correct and get a chance to
correct them. After confirming, KVM-9000 performs a reset.
2. Use a crossover Ethernet cable to connect KVM-9000 to a subnet where a DHCP server is
available. After the DHCP server has assigned an IP address to KVM-9000 you can use the web
interface to configure the device.
Web interface
KVM-9000 may be accessed using a standard web browser. You may use the HTTP protocol or a
secure encrypted connection via HTTPS. Just enter the configured IP address of KVM-9000 into your
web browser. Initially there is only one user configured whom has unrestricted access to all KVM-9000
features:
Login name
Password
super (factory default)
pass (factory default)
Please login and change the password immediately according to your own policies.
The Remote Console
The Remote Console is the redirected screen, keyboard and mouse of the remote host system to
which KVM-9000 is attached. The web browser which is used for accessing KVM-9000 has to supply
a Java Runtime Environment version 1.1 or higher. The Remote Console will behave exactly the same
way as if you were sitting directly in front of the screen of your remote system. That means keyboard
2
and mouse can be used in the usual way. Open the console by choosing the appropriate link in the
navigation frame of the HTML fronted. Figure 1-2 shows the top of the Remote Console.
Figure 1-2: Top part of the Remote Console
There are some options to choose from, and the important ones are the following:
Auto Adjust button
If the video displayed is of bad quality or distorted in some way, press this button and wait a few
seconds while KVM-9000 tries to adjust itself for the best possible video quality.
Sync Mouse
Choose this option in order to synchronize the local with the remote mouse cursor. This is
especially necessary when using accelerated mouse settings on the host system. In general
there is no need to change mouse settings on the host.
Video Settings in Options Menu This opens a new window with elements to control the KVM-9000
Video Settings. You can change some values, for instance the brightness and contrast of the
picture displayed, which may improve the video quality. It is also possible to revert to the default
settings for all video modes or only the current one.
3
2 Introduction
Thank you for purchasing KVM-9000. KVM-9000 can save your MONEY, TIME, SPACE,
EQUIPMENT and POWER. KVM-9000 defines a new class of remote KVM access devices.
KVM-9000 combines digital remote KVM access via IP networks with comprehensive and integrated
system management.
KVM-9000 provides convenient, remote KVM access and control via LAN or Internet. It captures,
digitizes, and compresses video signal and transmits it with keyboard and mouse signals to and from
a remote computer. KVM-9000 provides a non-intrusive solution for remote access and control.
Remote access and control software runs on its embedded processors only but not on mission-critical
servers, so that there is no interference with server operation or impact on network performance.
KVM-9000 supports consoles consisting of PS/2 style keyboards and mouse and HDDB 15 video
output. KVM-9000 will automatically detect the current video mode of the console, however manual
fine-tuning is recommended to receive the best video quality. KVM-9000 will accept video streams up
to 110 MHz dot clock. This results in a screen resolution of 1280x1024 pixels with a frame rate of 60
Hz.
2.1 When the server is up and running
KVM-9000 gives you a full control over the remote server. The Management Console allows you to
access the remote server’s graphics, keyboard and mouse and to send special commands to the
server. You can also perform periodic maintenance of the server. Using the Console Redirection
Service, you are able to do the following:
I. Reboot the system
II. Watch the boot process.
III. Boot the system from a separate partition to load the diagnostic environment.
IV. Run special diagnostic programs.
2.2 When the server is dead
Obviously, fixing hardware defects is not possible through a remote management device.
Nevertheless KVM-9000 gives the administrator valuable information about the type of a hardware
failure. Serious hardware failures can be categorized into five different categories with different
chances to happen:
I. Hard disk failure 50%
II. Power cable detached, power supply failure 28%
III. CPU, Controller, main board failure 10%
IV. CPU fan failure 8%
V. RAM failure 4%
Using KVM-9000, administrators can determine which kind of serious hardware failure has occurred
(See table 2-1).
4
Type of failure Detected by
Hard disk failure Console screen, CMOS set-up information
CPU fan failure By server specific management software
RAM failure Boot-Sequence on boot console
Table 2-1:Host system failures and how they are detected.
2.3 Features
Manage serves around the world
KVM (keyboard, video, mouse) access over IP and analogous telephone line (modem needed).
BIOS level access
SSL encryption
No impact on server or network performance
Automatically senses video resolution for best possible screen capture
High-performance mouse tracking and synchronization
Port to connect a user console for direct analogous access to KVM switch
Local Mous e suppression (only when using SUN’s Java Virtual Machine)
Remote mass storage control.
2.4 Package contents
Base unit- Single port KVM-9000 1 PC
User’s manual 1 PC
Installation software and User Manual on CD-ROM 1 PC
AC to DC Power Adapter 1 PC
Rack Mount Kit 1 SET
Null modem cable 1 PC
5
2.5 Technical specifications
Model No. Single port KVM-9000
PC Port 1
Console Port 1
PC Port Connector
(All Female Types)
PS/2 Keyboard Mini Din 6 pin
PS/2 Mouse Mini Din 6 pin
VGA HDDB 15 pin
USB Type B receptacle
Console Port
Connector
(All Female Types)
Local Console: PS/2 Keyboard Mini Din 6 pin
PS/2 Mouse Mini Din 6 pin
VGA HDDB 15pin
Remote Console: RJ-45 8P8C
Serial Port (DB9 pin
1
Male)
LAN port (RJ-45 8P8C) 1
10BASE-T Ethernet uses Category 3/4/5/5E/6 UTP
100BASE-T Ethernet uses Category 5/5E/6 UTP
Reset button 1
Keyboard Emulation PS/2
Mouse Emulation PS/2
VGA Resolution Local :1600 X1200 Remote : 1280 X1024
Housing Metal
Power Adapter DC 5V, 2.5A
Operation Temperature
Local console side One PS/2 Keyboard, one PS/2 Mouse
and one monitor
Remote Console
side
Computer side One PC or Server or the console port of
One PC or Multiple PCs are linked into
the network
KVM switch unit
6
2.7 Cable diagrams
PS/2 Cable:
Mini Din 6 pin Male to Male
VGA Cable:
HDB15 pin Male to Male
USB 2.0 Cable:
USB A-B cable
AT to PS/2 keyboard adapter: (Optional)
Din 5 pins Male to Mini Din 6 pin Female
CAT5/5E/6 Straight Through UTP/STP Cable:
8P8C
7
3 Hardware installation
3.1 Operation Overview
Figure 3-1 shows the connections of KVM-9000 to its host, to peripheral devices, to the power source
and to the local area network.
Single port
Administrator
Single port
IP-KVM
IP Network
IP-KVM
IP Network
Figure 3-1.a: KVM-9000 usage scenario
KVM
8/16 PS/2
KVM Switch
KVM
PC
8/16 Servers
Administrator
Figure 3-1.b: KVM-9000 usage scenario
KVM-9000 redirects local keyboard, mouse, and video data to a remote administration console. All
data is transmitted with the TCP/IP protocol family.
KVM-9000 can be used in a multi administrator and multi server environment as well. Attaching one or
several KVM-9000es to a KVM switch matrix allows accessing multiple servers on a single remote
console.
3.2 Connecting KVM-9000 to the host system
In order to connect the KVM-9000 of the host system perform the following steps:
Step 1
Connect the power supply on KVM-9000
8
Step 2
Connect the monitor to the KVM-9000 console side.
Step 3
Connect the keyboard to the KVM-9000 console side.
Step 4
Connect the mouse to the KVM-9000 console side.
Step 5
Connect a VGA cable (15-pin HDDB Male / Male) with the Male side to both of the PC and the host of
the KVM-9000.
Step 6
Connect one end to the PS/2 mouse port on the computer, and the other end to the host PS/2 mouse
port on the KVM-9000.
Step 7
Connect one end to PS/2 keyboard port on the computer , and the other end to the host PS/2 keyboard
port on the KVM-9000.
9
Step 8 (Option)
Connect the type A connector of USB A-B cable to the host system, while using remote mass storage
control.
Step 8
Connect Ethernet and/or modem, depending how you want to access KVM-9000
INTERNET
Modem
3.2.1 Ethernet connection
The rear side of KVM-9000 provides a RJ-45 connector for Ethernet. The connector is used either for
a 100 Mbps 100BASE-TX connection or for a 10 Mbps 10BASE-T connection. The adapter can sense
the connection speed and will adjust to the appropriate operation mode automatically.
3.2.1.1 10 Mbps Connection
For 10BASE-T Ethernet networks, the Ethernet adapter uses Category 3, 4, or 5 UTP cable.
To establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub.
Make sure that the cable is wired appropriately for a standard 10BASE-T adapter.
Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the
adapter’s connector.
3.2.1.2. 100 Mbps Connection
For 100BASE-TX Fast Ethernet networks, KVM-9000 supports Category 5 UTP cabling. To
establish a 100 Mbps connection, the cable must be connected to a 100BASE-TX hub.
Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter.
Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the
adapter’s connector.
10
3.3 Scenario of connecting KVM-9000 to the Multi-port KVM Switch system
11
4 Configuration
4.1 Initial Configuration
The KVM-9000's communication interfaces are all based on TCP/IP. It comes pre-configured
with the IP configuration listed in Table 4-1.
Parameter Value
IP auto configuration DHCP
IP-Address Net-mask 255.255.255.0
Default-Gateway none
If the DHCP connection fails on boot up, the KVM-9000 will not have an IP address.
If this initial configuration does not meet your requirements, the following describes the initial IP
configuration that is necessary to access the KVM-9000 for the first time.
Table 4-1. Initial network configuration
Warning
4.1.1 Initial configuration via DHCP server
By default, the KVM-9000 will try to contact a DHCP server in the subnet to which it is physically
connected. If a DHCP server is found, it may provide a valid IP address, gateway address and
net mask. Before you connect the device to your local subnet, be sure to complete the
corresponding configuration of your DHCP server. It is recommended to configure a fixed IP
assignment to the MAC address of the KVM-9000. You can find the MAC address labeled on the
bottom side of the metal housing.
If this initial configuration does not meet your local requirements, use the setup tool to adjust the
values to your needs. The setup tool can be found on the CD ROM delivered with this package.
You can follow the procedure described below.
KVM-9000 Setup Tool
MAC Address Detection
Connect the KVM-9000 to your computer either via local network, or via USB. Start the setup
tool from the CD ROM on the computer that the KVM-9000 is installed. Depending on the
connection (USB or network), the device detection is different. A window opens as seen below:
12
Figure4-1. KVM-9000 setup tool
On the upper left corner, the MAC address of the KVM-9000 is displayed. To detect the MAC
address, manually, press the button “Refresh Devices”. The displayed MAC address is the
same MAC address printed on the white sticker placed on the back of the KVM-9000. If the
KVM-9000 is connected via USB, it is classified as an USB device and an appropriate drive
letter is chosen for this device.
On the lower right corner of the window, there are two buttons: “Query Device” and “Setup
Device”. Press the “Query Device” button to display the preconfigured values of the network
configuration. The values are displayed in the text fields located above. If necessary, adjust the
network settings to your needs. To save the changes, press the “Setup Device” button.
Authentication
To adjust the authentication settings, enter your login as a super user, and change your
password.
Super user login
Enter the login name of the super user. The initial value is “ super ”
Super user password
Enter the current password for the super user. This initial value is “ pass ” .
New super user password
Enter the new password for the super user.
New password (confirm)
Re-type the new password for the super user.
To close the window and accept the changes, press the “ OK ” button, otherwise press the
“ Cancel ” button.
4.1.2 Initial configuration via serial console
Using a serial terminal, the KVM-9000 has a serial line interface (rear side). This connector is
compliant with the RS 232 serial line standard. The serial line has to be configured with the
parameters given in Table 4-2.
13
When configuring with a serial terminal, reset the KVM-9000 and immediately press the “ ESC ”
key. You will see some device information, and a “ => ” prompt. Enter “config”, press “ Enter ” and
wait for a few seconds for the configuration questions to appear.
Parameter Value
Bits/second 115200
Data bi ts 8
Parity No
Stop bits 1
Flow Control None
Table 4-2. Serial line parameters
As you proceed, the following questions will appear on the screen. To accept the default values
which are shown in square brackets below, press “Enter”.
IP auto configuration (non/dhcp/bootp) [dhcp]:
IP [192.168.1.22]:
Net mask [255.255.255.0]:
Gateway (0.0.0.0 for none) [0.0.0.0]:
IP autoconfiguration
With this option, you can specify whether the KVM-9000 should get its network settings from a
DHCP or BOOTP server. For DHCP, enter “dhcp”, and for BOOTP enter “bootp”. If you do not
specify any of these, the IP autoconfiguration is disabled and subsequently you will be asked
for the following network settings.
IP address
The IP address the KVM-9000 uses. This option is only available if IP autoconfiguration is
disabled.
Net mask
The net mask of the connected IP subnet. This option is only available if IP autoconfiguration is
disabled.
Gateway address
The IP address of the default router for the connected IP subnet. If you do not have a default
router, enter 0.0.0.0. This option is only available if IP autoconfiguration is disabled.
4.1.3 Keyboard, Mouse and Video configuration
Between the KVM-9000 and the host, there are two interfaces available for transmitting keyboard
and mouse data: USB and PS/2. The correct operation of the remote mouse depends on several
settings which will be discussed in the following subsections.
4.1.3.1 KVM-9000 keyboard settings
The KVM-9000 settings for the host's keyboard type have to be corrected in order to make
the remote keyboard work properly. Check the settings in the KVM-9000 front-end. See
section 6.4.3 in details.
14
4.1.3.2 Remote Mouse Settings
A common problem with KVM devices is the synchronization between the local and remote
mouse cursors. The KVM-9000 addresses this situation with an intelligent synchronization
algorithm. There are two mouse modes available on the KVM-9000.
Auto mouse speed
The automatic mouse speed mode tries to detect the speed and acceleration settings of
the host system automatically. See the section below for a more detailed explanation.
Fixed mouse speed
This mode just translates the mouse movements from the Remote Console in a way
that one pixel move will lead to n pixel moves on the remote system. This parameter n is
adjustable with the scaling. It should be noted that this works only when mouse
acceleration is turned off on the remote system.
4.1.3.3 Auto mouse speed and mouse synchronization
The automatic mouse speed mode performs the speed detection during mouse
synchronization. Whenever the mouse does not move correctly, there are two ways for
re-synchronizing local and remote mouse:
Fast Sync
The fast synchronization is used to correct a temporary, but fixed skew. Choose the
option using the Remote Console options menu or press the mouse synchronization
hotkey sequence in case you defined one.
Intelligent Sync
If the fast sync does not work or the mouse settings have been changed on the host
system, use the intelligent resynchronization. This method takes more time than the fast
one and can be accessed with the appropriate item in the Remote Console option menu.
The intelligent synchronization requires a correctly adjusted picture. Use the auto
adjustment function or the manual correction in the Video Settings panel to setup the
picture. The Sync mouse button on top of the Remote Console can behave differently,
depending on the current state of mouse synchronization. Usually pressing this button
leads to a fast sync, except in situations where the KVM port or the video mode
changed recently.
4.1.3.4 Host system mouse settings
The host's operating system knows various settings for the mouse driver.
Warning
The following limitations do not apply in case of USB and Mouse Type “MS Windows
2000 and newer”.
While the KVM-9000 works with accelerated mice and is able to synchronize the local with
the remote mouse pointer, there are the following limitations, which may prevent this
synchronization from working properly:
Special Mouse Driver
There are mouse drivers which influence the synchronization process and lead to
desynchronized mouse pointers. If this happens, make sure you do not use a special
vendor-specific mouse driver on your host system.
15
Windows XP Mouse Settings
Windows XP knows a setting named “improve mouse acceleration”, which has to be
deactivated.
Active Desktop
If the Active Desktop feature of Microsoft Windows is enabled do not use a plain
background. Instead, use some kind of wallpaper. As an alternative, you could also
disable the Active Desktop completely.
To check the settings, move the mouse pointer on your administration system to the upper
left corner of the Remote Console. Move the mouse pointer slightly forth and back, then. This
will synchronize the mouse. Once done, move the mouse pointer around and observe the
behavior of your remote mouse in accordance to the local one. If the mouse desynchronizes
quickly, one of the settings as mentioned above may not be correct.
4.1.3.5 Single and Double Mouse Mode
The information above applies to the Double Mouse Mode, where remote and local mouse
pointers are visible and need to by synchronize. The KVM-9000 also features another mode,
the Single Mouse Mode, where only the remote mouse pointer is visible. Activate this mode
in the open Remote Console and click into the window area. The local mouse pointer will be
hidden and the remote one can be controlled directly. To leave this mode, it is necessary to
define a mouse hotkey in the Remote Console Settings Panel. Press this key to free the
captured local mouse pointer.
4.1.3.6 Video Modes
The KVM-9000 recognizes a limited number of common video modes. When running X11 on
the host system, please do not use any custom mode lines with special video modes. If you
do, the KVM-9000 may not be able to detect them. We recommend using any of the standard
VESA video modes, instead
16
5 Usage
5.1 Prerequisites
The KVM-9000 features an embedded operating system and applications offering a variety of
standardized interfaces. This chapter will describe both these interfaces, and the way to use
them in a more detailed manner. The interfaces are accessed using the TCP/IP protocol family,
thus they can be accessed using the built-in Ethernet adapter.
The following interfaces are supported:
HTTP/HTTPS
Full access is provided by the embedded web server. The KVM-9000 environment can be
entirely managed using a standard web browser. You can access the KVM-9000 using the
insecure HTTP protocol, or using the encrypted HTTPS protocol. Whenever possible, use
HTTPS.
Telnet
A standard Telnet client can be used to access an arbitrary device connected to the
KVM-9000's serial port via a terminal mode.
The primary interface of the KVM-9000 is the HTTP interface. This is covered extensively in
this chapter. Other interfaces are addressed in subtopics.
In order to use the Remote Console window of your managed host system, the browser has to
come with a Java Runtime Environment version 1.1 or higher. If the browser has no Java support
(such as on a small handheld device), you are still able to maintain your remote host system
using the administration forms displayed by the browser itself.
Important: We recommend installing a Sun JVM 1.4.
For an insecure connection to the KVM-9000, we can recommend the following browsers:
• Microsoft Internet Explorer version 5.0 or higher on Windows 98SE, Windows ME, Windows
2000 and Windows XP
• Netscape Navigator 7.0 or Mozilla 1.6 on Windows 98SE, Windows ME, Windows 2000,
Windows XP, Linux and other UNIX-like Operating Systems
In order to access the remote host system using a securely encrypted connection, you need a
browser that supports the HTTPS protocol. Strong security is only assured by using a key length
of 128 Bit. Some of the old browsers do not have a strong 128 Bit encryption algorithm.
Using the Internet Explorer, open the menu entry “?” and “Info” to read about the key length that
is currently activated. The dialog box contains a link that leads you to information on how to
upgrade your browser to a state of the art encryption scheme. Figure 5-1 shows the dialog box
presented by the Internet Explorer 6.0.
17
Figure 5-1. The Internet Explorer displaying the encryption key length
Newer web browsers do support strong encryption on default.
5.2 Login into the KVM-9000 and logout
5.2.1 Login into the KVM-9000
Launch your web browser. Direct it to the address of your KVM-9000, which you configured
during the installation process. The address used might be a plain IP address or a host and
domain name, in the case where you have given your KVM-9000 a symbolic name in the
DNS. For instance, type the following in the address line of your browser when establishing
an unsecured connection:
http://<IP address of IP-KVM>
When using a secure connection, type in:
https://<IP address of IP-KVM>
This will lead you to the KVM-9000 login page as shown in Figure 5-2.
Figure 5-2. Login screen
The KVM-9000 has a built-in super user that has all permissions to administrate your
KVM-9000:
Login name
Password
super (factory default)
pass (factory default)
Table 5-1. Standard user settings
18
Warning
The user “ super ” is not allowed to login via the serial interface of the KVM-9000.
Warning
Please make sure to change the super user password immediately after you have
installed and accessed your KVM-9000 for the first time. Not changing the pass
phrase for the super user is a severe security risk and might result in unauthorized
access to the KVM-9000 and to the host system including all possible consequences!
Warning
Your web browser has to accept cookies, or else login is not possible.
Navigation
Having logged into the KVM-9000 successfully, the main page of the KVM-9000 appears
(see Figure 5-3). This page consists of three parts; each of them contains specific
information. The buttons on the upper side allow you to navigate within the front end (see
Table 5-2 for details). The lower left frame contains a navigation bar and allows you to switch
between the different sections of the KVM-9000. Within the right frame, task-specific
information is displayed that depends on the section you have chosen before.
Figure 5-3. Main page
Return to the main page of the KVM-9000 .
Open the KVM-9000 remote console.
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