Page 1
Lenovo
User GuideUser Guide
Read the safety notices and important tips in the
included manuals before using your computer.
Page 2
First Edition (February 2014)
© Copyright Lenovo 2014.
Before using the product, be sure to read Lenovo Safety and General
Information Guide first.
The features described in this guide are common to most models.
Some features may not be available on your computer or your
computer may include features that are not described in this user
guide.
Some instructions in this guide may assume that you are using
Windows
®
8.1. If you are using other Windows operating system,
some operations may be slightly different. If you are using other
operating systems, some operations may not apply to you.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General
Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set
forth in Contract No. GS-35F-05925.
Notes
•
•
•
The illustrations in this manual may differ from the actual product.
Please refer to the actual product.
The illustrations used in this manual are for Lenovo Y40-70 unless
otherwise stated.
•
•
For details, refer to Guides & Manuals at http://support.lenovo.com.
Regulatory Notice
•
- To view compliance information go to:
http://www.lenovo.com/compliance
-
To download environmental information go to:
http://www.lenovo.com/ecodeclaration
The latest electronic compliance and environmental information are
available from the Lenovo compliance information Web sites.
•
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Lenovo
User Guide
Instructions and technical information in this manual are applicable to the following
Lenovo notebook computers unless otherwise stated.
Model name MT
Lenovo Y40-70
Lenovo Y40-80
Lenovo Y50-70
Lenovo Y50-80
Lenovo Y50-70 Touch
Lenovo Y50-80 Touch
20347, 80DR
20399, 80FA
20378, 80EJ
20401, 80FC
20349, 80DT
20402, 80FD
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Contents
Chapter 1. Getting to know your computer ..........................................1
Top view.......................................................................................................................1
Left-side view ..............................................................................................................8
Right-side view..........................................................................................................11
Front view ..................................................................................................................13
Bottom view...............................................................................................................15
Chapter 2. Starting to use Windows 8.1..............................................17
Configuring the operating system for the first time ............................................17
Operating system interfaces....................................................................................17
The charms.................................................................................................................18
Putting the computer to sleep or shutting it down..............................................20
Connecting to a wireless network ..........................................................................21
Help and support......................................................................................................22
Chapter 3. Lenovo OneKey Recovery System ...................................23
Chapter 4. Troubleshooting .................................................................25
Frequently asked questions.....................................................................................25
Troubleshooting ........................................................................................................27
Trademarks............................................................................................31
i
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Chapter 1. Getting to know your computer
Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Lenovo Y40-70/Y40-80
12 2
3
4
3
5
6
9
6
7
8
1
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Chapter 1. Getting to know your computer
1 22
6
7
6
8
9
10
4
5
3
Lenovo Y50-70/Y50-80
2
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Chapter 1. Getting to know your computer
2 2
4
6
1
5
7
6
8
9
10
3
Lenovo Y50-70 Touch/Y50-80 Touch
Note: The dashed areas indicate parts that are not visible externally.
Attention:
• Do not open the display panel beyond 130 degrees. When closing the display panel, be
careful not to leave pens or any other objects in between the display panel and the
keyboard. Otherwise, the display panel may be damaged.
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Chapter 1. Getting to know your computer
a
b
c
d
e
f
g
h
i
Integrated
camera
Built-in
microphone (with
Use the camera for video communication or taking
photos.
Captures sound which can be used for video
conferencing, voice narration, or audio recording.
noise reduction)
Wireless LAN
antennas
Computer display
Ventilation slots
Note: Make sure that the ventilation slots are not blocked or else the computer may
overheat.
JBL speakers
Power button
Novo button
Note: For details, see “Lenovo OneKey Recovery System” on page 23.
Touchpad
Note: Yo u can enable/disable the touchpad by pressing Fn + F6.
Numeric keypad
Connect to a wireless LAN adapter to send and receive
wireless radio signals.
Provides brilliant visual output.
Dissipate internal heat.
Provide the audio output.
Press this button to turn on the computer.
When the computer is off or in hibernation mode, press
this button to start the Lenovo OneKey Recovery System
or the BIOS setup utility, or to enter the boot menu.
The touchpad functions as a conventional mouse.
One piece multi-touch ClickPad: To move the pointer on
the screen, slide your fingertip over the pad in the
direction in which you want the pointer to move.
Left-click area: Clicking in this area corresponds to the
functions of clicking the left butt
mouse.
Right-click area: Clicking in this area corresponds to the
functions of clicking the right button on a conventional
mouse.
For details, see “Using the keyboard” on page 5.
on on a conventional
(Lenovo Y50-70/
Y50-80/Y50-70
Touch/Y50-80
Touch)
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Chapter 1. Getting to know your computer
Using the keyboard
Yo ur computer has a numeric keypad and function keys incorporated in its
standard keyboard.
Numeric keypad (Lenovo Y50-70/Y50-80/Y50-70 Touch/Y50-80 Touch)
The keyboard has a separate numeric keypad. To enable or disable the
numeric keypad, press the Num Lock key.
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Chapter 1. Getting to know your computer
a
b
2
1
2
1
Function key combinations
Through the use of the function keys, you can change operational features
instantly. To use this function, press and hold Fn ; then press one of the
function keys .
Lenovo Y40-70/Y40-80
Lenovo Y50-70/Y50-80/Y50-70 Touch/Y50-80 Touch
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Chapter 1. Getting to know your computer
The following describes the features of each function key.
Fn + F1:
Fn + F2:
Fn + F3:
Fn + F5:
Fn + F6:
Fn + F9:
Fn + F10:
Fn + F11:
Fn + PrtSc:
Enters sleep mode.
Turns on/off the backlight of the LCD screen.
Opens the interface for selecting display options.
Enables/disables Airplane mode.
Enables/disables the touchpad.
Opens the Settings charm.
Opens the Search charm.
Displays current apps.
Activates the system request.
Fn + Insert (Lenovo
Y50-70/Y50-80/Y50-70
Touch/Y50-80 Touch):
Enables/disables the scroll lock.
Fn + PgUp (Lenovo
Y40-70/Y40-80):
Fn + Home:
Fn + End:
Fn + PgDn (Lenovo
Y40-70/Y40-80):
Fn + / :
Fn + / :
Fn + Space
(on select models):
Activates the pause function.
Activates the break function.
Activates the insert function.
Increases/decreases the display brightness.
Increases/decreases the volume.
Adjusts the keyboard backlight
(off dim bright off).
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Chapter 1. Getting to know your computer
1 2 3 4 4
a
b
c
d
Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
AC power
Connect the AC power adapter here.
adapter jack
RJ-45 port
HDMI port
USB port
Notes:
• The red port is a USB 3.0 port.
• For details, see “Connecting USB device” on page 10.
Connects the computer to an Ethernet network.
Connects to devices with HDMI input such as a TV or an
external display.
Connects to USB devices.
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Chapter 1. Getting to know your computer
a
1
2
Connecting network cables
To insert a network cable, do the following:
1
Hold one connector of the network cable to press the RJ-45 cover down
gently .
2
Insert the connector into the RJ-45 port .
b
Software configuration
Consult your Internet Service Provider (ISP) for details on how to configure
your computer.
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Chapter 1. Getting to know your computer
Connecting USB device
Yo ur computer comes with three USB ports compatible with USB devices.
The first time you plug a USB device into a particular USB port on your
computer, Windows automatically installs a driver for that device. After the
driver has been installed, you can disconnect and reconnect t
without performing any additional steps.
Note: Ty pically, Windows detects a new device after it has been connected, and then installs
the driver automatically. However, some devices may require you to install the driver
before connecting. Check the documentation provided by the device’s manufacturer
before connecting the device.
he device
Before disconnecting a USB storage device, make sure your computer has
finished transferring data to that device. Click the Safely Remove Hardware
and Eject Media icon in the Windows notification area to remove the device
before disconnecting.
Note: If your USB device uses a power cord, connect the device to a power source before
connecting it. Otherwise, the device may not be recognized.
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Chapter 1. Getting to know your computer
1 2 3 4 5
3 2 1 54
a
b
c
d
Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Lenovo Y40-70/Y40-80
Lenovo Y50-70/Y50-80/Y50-70 Touch/Y50-80 Touch
Memory card slot
Note: For details, see “Using memory cards (not supplied)” on page 12.
Combo audio
Insert memory cards (not supplied) here.
Connects to headset.
jack
Notes:
• The combo audio jack does not support conventional microphones by default.
• The recording function may not be supported if third-party headphones or headsets are
connected, due to different industry standards.
S/PDIF jack
USB port
Notes:
• The red port is a USB 3.0 port.
• For details, see “Connecting USB device” on page 10.
Connects to S/PDIF compliant devices for digital audio
output.
Connects to USB devices.
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Chapter 1. Getting to know your computer
e
Kensington lock
slot
Notes:
• Before purchasing any security product, verify that it is compatible with this type of
security keyhole.
• Yo u are responsible for evaluating, selecting, and implementing the locking devices and
security features. Lenovo offers no comment, judgment or warranty regarding the
func
tion, quality or performance of locking devices and security features.
Attach a security lock (not supplied) here to help protect
your computer from theft and unauthorized use.
You can attach a security lock to your computer to help
prevent it from being removed without your permission.
For details on installing the security lock, please refer to
instructions shipped with the security lock that you
the
have purchased.
Using memory cards (not supplied)
Yo ur computer supports the following types of memory cards:
• Secure Digital (SD) card
•MultiMediaCard (MMC)
Notes:
• Insert only one card in the slot at a time.
• This card reader does not support SDIO devices (e.g., SDIO Bluetooth and so on).
Inserting a memory card
Slide the memory card in until it clicks into place.
Removing a memory card
1
Push the memory card in until you hear a click.
2
Gently pull the memory card out of the memory card slot.
Note: Before removing the memory card, disable it by using the Windows safely remove
hardware and eject media utility to avoid data corruption.
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Chapter 1. Getting to know your computer
1
1
a
Front view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Lenovo Y40-70/Y40-80
Lenovo Y50-70/Y50-80/Y50-70 Touch/Y50-80 Touch
System status
indicators
Symbol Indicator
Power
Indicator
status
On (solid
white)
Blinking --- The computer is in sleep mode.
Off --- The computer is powered off.
Charge
status
--- The computer is powered on.
Meaning
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Chapter 1. Getting to know your computer
Symbol Indicator
Battery
To uchpad
Hard disk
drive
Indicator
status
On (solid
white)
On (solid
amber)
Blinking
slowly
(white)
Blinking
slowly
(amber)
Blinking
quickly
(amber)
On (solid
white)
Off --- The touchpad is enabled.
Blinking ---
Charge
status
Charging
Discharging
Discharging
Charging
Charging
Charging/
Discharging
--- The touchpad is disabled.
The battery has more than 80%
charge.
The battery has more than 20%
charge.
The battery has between 5% and
20% charge.
The battery has between 20% and
80% charge. When the battery
reaches 80% charge, the light will
stop blinking
will continue until the battery is
fully charged.
The battery has less than 20%
charge. When the battery charge
reaches 20%, the blinking color
will change to white.
The battery has less than 5%
charge.
The hard disk drive is reading or
writing data.
Meaning
. However, charging
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Chapter 1. Getting to know your computer
Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Lenovo Y40-70/Y40-80
1
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Chapter 1. Getting to know your computer
a
b
Lenovo Y50-70/Y50-80/Y50-70 Touch/Y50-80 Touch
12
Louvers
Speaker
Allow air to enter the computer for cooling.
Provides subwoofer audio output.
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Chapter 2. Starting to use Windows 8.1
Configuring the operating system for the first time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Yo u may need to configure the operating system when it is first used.
The configuration process may include the procedures below:
• Accepting the end user license agreement
•Configuring the Internet connection
•Registering the operating system
•Creating a user acco
Operating system interfaces - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Windows 8.1 comes with two main user interfaces: the Start screen and the
Windows desktop.
To sw itch from the Start screen to the Windows desktop, do one of the
following:
• Select the Windows desktop tile on the Start screen.
•Press the Windows key + D.
To sw itch from the desktop to the Start screen, do o
• Select Start from the charms bar.
unt
ne of the following:
•Press the Windows key .
•Move the cursor to the lower-left corner, and then select the Start button.
Start screen Desktop
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Chapter 2. Starting to use Windows 8.1
The charms - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Charms are navigation buttons that let you control your Windows® 8.1
experience. Charms include: Search, Share, Start, Devices, and Settings.
The Charms Bar is the menu that contains the charms.
The five charms provide new and faster ways to perform many basic tasks,
and are always available regardless of whichever app you are currently in.
To display the charms, do one of the following:
•Move the cursor t
bar is displayed.
•Press the Windows key + C.
o the upper-right or lower-right corner until the charms
Search charm
The Search charm is a powerful new way to find what you are looking for,
including settings, files, Web images, Web videos, etc.
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Chapter 2. Starting to use Windows 8.1
Share charm
The Share charm lets you send links, photos, and more to your friends and
social networks without leaving the app you are in.
Start charm
The Start charm is a fast way to go to the Start screen.
Devices charm
The Devices charm allows you to connect or send files to any external
devices, including the devices to play, print, and project.
Settings charm
The Settings charm lets you perform basic tasks, such as setting the volume
or shutting down the computer. Also, you can get to the Control Panel
through the Settings charm when on the Desktop screen.
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Chapter 2. Starting to use Windows 8.1
Putting the computer to sleep or shutting it
down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
When you have finished working with your computer, you can put it to sleep
or shut it down.
Putting your computer to sleep
If you will be away from your computer for only a short time, put the
computer to sleep.
When the computer is in sleep mode, you can quickly wake it to resume use,
bypassing the startup process.
To put the computer to sleep, do one of the following:
•Close the display lid.
•Press the Power button.
•Open the charms, and then select Settin
Note: Wa it until the power indicator light starts blinking (indicating that the computer is
in sleep mode) before you move your computer. Moving your computer while the
hard disk is spinning can damage the hard disk, causing loss of data.
To wa k e the computer, do one of the following:
•Press any key on the keyboard.
•Press the Power button.
gs Power Sleep.
Shutting down the computer
If you are not going to use your computer for a long time, shut it down.
To sh ut down the computer, do one of the following:
•Open the charms, and then select Settings Power Shut
down.
•Press and hold or right-click the Start button in the lower-left corner and
select Shut down or sig
n out Shut down.
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Chapter 2. Starting to use Windows 8.1
Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Enabling wireless connection
To enable wireless functions, do one of the following:
•Press Fn + F5 to disable airplane mode.
•Open the charms and select Settings to open the network
configuration page. Then toggle the airplane mode switch to Off.
Connecting to a wireless network
After wireless has been enabled, the computer will automatically scan for
available wireless networks and display them in the wireless network list.
To co nnect to a wireless network, click the network name in the list, and then
click Connect.
Note: Some networks require a network security key or passphrase for connection.
To connect to one of those networks, ask the network administrator or the Internet
service provider (ISP) for the security key or passphrase.
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Chapter 2. Starting to use Windows 8.1
Help and support
If you have a problem with the operating system, see the Windows Help and
Support file. To open the Windows Help and Support file, do one of the
following:
• Select the Settings charm, then select Help.
•Press F1 or Windows key + F1 (depending on your keyboard layout).
Yo u can read the Windows Help and Support file on you
also get online help and support by clicking on one of the two links listed
under More to explore.
Note: Windows 8.1 also provides an app, Help + Tips. You can find it on the Start screen, to
learn more information on new features of Windows 8.1.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
r computer. You can
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Chapter 3. Lenovo OneKey Recovery System
The Lenovo OneKey Recovery System is software designed to back up and
restore your computer. You can use it to restore the system partition to its
original status in case of a system failure. You can also create user backups
for easy restoration as required.
Notes:
• If your computer is preinstalled with a GNU/Linux/Dos operating system, OneKey
Recovery System is not available.
• To utilize the features of the OneKey Recovery System, your hard disk already includes a
hidden partition by default to store the system image file and the OneKey Recovery
System program f
why the available disk space is less than the stated capacity.
Backing up the system partition
Yo u can back up the system partition to an image file. To back up the system
partition:
1
Press the Novo button to start the Lenovo OneKey Recovery System.
2
Click System Backup.
3
Select a back-up location and click Next to start the backup.
Notes:
• Yo u can choose a back-up location on the local hard disk drive or an external storage device.
• Remove the removable hard disk drive before starting the Lenovo OneKey Recovery
System. Otherwise, data from the removable hard disk drive might be lost.
• The back-up process may take a while.
• The back-up process is only available when Windows can be started
iles. This default partition is hidden for security reasons, which explains
normally.
Restoring
Yo u can choose to restore the system partition to its original status or to a
previously created back-up point. To restore the system partition:
1
Press the Novo button to start the Lenovo OneKey Recovery System.
2
Click System Recovery. The computer will restart to the recovery
environment.
3
Follow the on-screen instructions to restore the system partition to its
original status or to a previously created back-up point.
Notes:
• The recovery process is irreversible. Make sure to back up any data you wish to save on
the system partition before starting the recovery process.
• The recovery process may take a while. So be sure to connect the AC power adapter to
your computer during the recovery process.
• The above instructions should be followed when Windows can be started normally.
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Chapter 3. Lenovo OneKey Recovery System
If Windows cannot be started, then follow the steps below to start the Lenovo
OneKey Recovery System:
1
Shut down the computer.
2
Press the Novo button. From Novo Button Menu, select System
Recovery and press Enter.
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Chapter 4. Troubleshooting
Frequently asked questions
This section lists frequently asked questions by category.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Finding information
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your
computer contains safety precautions for using your computer. Read and
follow all the precautions when using your computer.
Where can I find the hardware specifications for my computer?
You can find the hardware specification for your computer on the printed
flyers which came with your computer.
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty
period and type of warranty service, see the Safety, Warranty, and Setup
Guide (SWSG) that came with your computer.
Drivers and preinstalled software
Where are the installation discs for Lenovo preinstalled software (desktop
software)?
Your computer did not come with installation discs for Lenovo preinstalled
software. If you need to reinstall any preinstalled software, you can find
the installation program on the D partition of your hard disk. If you cannot
find the installation program there, you can also download it from the
Lenovo consumer support website.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo
provides drivers for all the hardware devices that you need on the D
partition of your hard disk. You can
from the Lenovo consumer support website.
also download the latest device drivers
Lenovo OneKey Recovery System
Where are the recovery discs?
Your computer did not come with any recovery discs. Use the Lenovo
OneKey Recovery System if you need to restore the system to its original
factory status.
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Chapter 4. Troubleshooting
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the
following steps:
1
Close all open programs, and then restart the back-up process.
2
Check to see if the destination media is damaged. Select another path
and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is
critical data on the system partition, back it
up before starting recovery.
BIOS setup utility
What is the BIOS setup utility?
The BIOS setup utility is a ROM-based software. It displays basic computer
information and provides options for setting boot devices, security,
hardware mode, and other preferences.
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1
Shut down the computer.
2
Press the Novo button and then select BIOS Setup.
How can I change the boot mode?
There are two boot modes: UEFI and Legacy Support. To change the boot
mode, start the BIOS setup utility and set boot mode to UEFI or Legacy
Support on the boot menu.
When do I need to change the boot mode?
The default boot mode for your computer is UEFI mode. If you need to
install a legacy operating system, such as Windows, Linux or Dos, etc (that
is, any operating system before Windows 8) on your computer, you must
change the boot mode to Legacy Support. The legacy operating system,
such as Windows, Linux or Dos, etc cannot be installed if you don't change
the boot mode.
Getting help
How can I contact the customer support center?
See “Chapter 3. Getting help and service” in the Lenovo Safety and General
Information Guide.
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Chapter 4. Troubleshooting
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Display problems
When I turn on the computer,
nothing appears on the screen.
When I turn on the computer,
only a white cursor appears on
a blank screen.
The screen goes blank while
the computer is on.
BIOS password problems
I forgot my password. • If you forget your user password, ask the system
• If the screen is blank, make sure that:
- The AC power adapter is connected to the computer, and
the power cord is plugged into a working electrical outlet.
-The computer power is on. (Press the Power button again
for confirmation.)
- The memory is installed correctly.
• If these items are properly set, and the scree
have the computer serviced.
• Restore backed-up files to your Windows environment or
the entire contents of your hard disk to its original factory
contents using the Lenovo OneKey Recovery System. If you
still see only the cursor on the screen, have the computer
serviced.
• Your screen saver or power management may be enabled.
Do one of the following to exit from the screen saver or to
resume from sleep mode:
-Touch the touchpad.
-Press any key on the keyboard.
-Press the Power button.
-Press Fn + F2 to confirm whether the backlight of the LCD
screen has been turned off.
administrator to clear your user password.
• If you forget your hard disk drive password, a Lenovo
authorized servicer cannot reset your password or recover
data from the hard disk. You must take your computer to a
Lenovo authorized servicer or a marketing representative to
have t
he hard disk drive replaced. Proof of purchase is
required, and a fee will be charged for parts and service.
• If you forget your administrator password, a Lenovo
authorized servicer cannot reset your password. You must
take your computer to a Lenovo authorized servicer or a
marketing representative to have the system board
replaced. Proof of purchase is required, and a fee w
charged for parts and service.
n remains blank,
ill be
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Chapter 4. Troubleshooting
Sleep problems
The critical low-battery error
message appears, and the
computer immediately turns off.
The computer enters sleep
mode immediately after Poweron self-test (POST).
Note: If the battery pack is charged and the temperature is within range, have the computer
serviced.
The computer does not return
from sleep mode, and the
computer does not work.
• The battery power is getting low. Connect the AC power
adapter to the computer.
• Make sure that:
-The battery pack is charged.
-The operating temperature is within the acceptable range.
See “Chapter 2. Use and care Information” in the Lenovo
Safety and General Information Guide.
• If your computer is in sleep mode, connect the AC power
adapter to the computer, then press any key or the Power
button.
• If the system still does not return from sleep mode, stops
respon ding, or cannot be tu
Unsaved data may be lost. To reset the computer, press and
hold the Power button for four seconds or more. If the
computer is still not reset, remove the AC power adapter.
rned off, reset the computer.
Display panel problems
The screen is blank. • Do the following:
-If you are using the AC power adapter or the battery pack,
and the battery status indicator is on, press Fn +
make the screen brighter.
-If the power indicator is blinking, press the Power button
to resume from sleep mode.
-If the problem persists, follow the solution in the next
problem “The screen is unreadable or distorted.”
-Press Fn + F2 to confirm whether the backlight of the LCD
screen has been turned off.
The screen is unreadable or
distorted.
Incorrect characters appear on
the screen.
• Make sure that:
-The display device driver is installed correctly.
-The screen resolution and color quality are correctly set.
-The monitor type is correct.
• Is the operating system or programs installed correctly?
If they are installed and configured correctly, have the
computer serviced.
to
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Chapter 4. Troubleshooting
Sound problems
No sound can be heard from
the speakers even when the
volume is turned up.
• Make sure that:
-The Mute function is off.
-The combo audio jack is not being used.
- Speakers are selected as the playback device.
Battery pack problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
The operating time for a fully
charged battery pack is short.
The computer does not operate
with a fully charged battery
pack.
The battery pack does not
charge.
• Discharge and recharge the battery pack.
• The surge protector in the battery pack might be active.
Turn off the computer for one minute to reset the protector;
then turn on the computer again.
A hard disk drive problem
The hard disk drive does not
work.
• Make sure that the hard disk drive is included in the Boot
menu in the BIOS setup utility correctly.
OneKey Recovery System problems
Backup cannot be made. • Make sure that you are currently using a Windows
operating system.
• There may not be enough space to store the backed-up data.
You will need to free more hard disk space on your backup's
partition.
Failure to restore system
partition to factory default.
• The system partition (e.g. the partition size or the drive
capacity of C) has been modified.
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Chapter 4. Troubleshooting
Other problems
Your computer does not
respond.
The computer does not start
from a device you want.
The connected external device
does not work.
• To turn off your computer, press and hold the Power button
for four seconds or more. If the computer still does not
respon d, remove the AC power adapter.
• Your computer might lock when it enters sleep mode
during a communication operation. Disable the sleep timer
when you are working on the network.
• See the
• Also make sure that the device from which the computer
• While turned off, press the Novo button to select the device
• Do not connect or disconnect any external device cables
• When using high power consumption external devices such
Boot menu of the BIOS setup utility. M a k e s ure that
the BIOS setup utility is set so that the computer starts from
the device you want.
starts is enabled. Make sure that the device is included in
the
Boot menu in the BIOS setup utility correctly.
you want the computer to start from.
other than USB while the computer power is on. Otherwi
you might damage your computer.
as an external USB optical disk drive, use an external device
power adapter. Otherwise, the device may not be
recognized, or the system may shut down as a result.
se,
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Trademarks
The following terms are trademarks or registered trademarks of Lenovo in the
United States, other countries, or both.
Lenovo
OneKey
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Other company, p rod ucts, or service names may be trademarks or service marks
of others.
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©Lenovo China 2014
en-US
Rev. RP01
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