Lenovo X230 Maintenance Manual

HardwareMaintenanceManual
ThinkPadX230TabletandX230iTablet
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage109.
ThirdEdition(March2013)
©CopyrightLenovo2012,2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............1
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Chapter2.Importantservice
information..............17
StrategyforreplacingFRUs.........17
Strategyforreplacingaharddiskdrive,a solid-statedrive,oranmSATAsolid-state
drive.................18
Importantnoticeforreplacingasystem
board................18
Howtouseerrormessage........18
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................19
Productdenition............19
FRUidenticationforCTO,CMV,andGAV
products...............19
Chapter3.Generalcheckout.....21
Whattodorst..............21
Checkoutguide..............22
LenovoSolutionCenter.........22
Quicktestprograms...........22
UEFIdiagnosticprogram.........23
Bootablediagnosticprograms.......23
Powersystemcheckout...........24
Checkingtheacpoweradapter......24
Checkingoperationalcharging......25
Checkingthebatterypack........25
Checkingthebackupbattery.......26
Chapter4.Relatedservice
information..............27
Restoringthefactorycontentsbyusingthe
RecoveryDiscSet.............27
UsingtheWindowsrecoveryprogramsonthe
Windows8operatingsystem.........28
Passwords................30
Power-onpassword...........31
Harddiskpassword...........31
Supervisorpassword..........31
Howtoremovethepower-onpassword...31 Howtoremovetheharddiskpassword...32
Powermanagement............32
Screenblankmode(fortheWindows7
operatingsystemonly)..........32
Sleepmode..............32
Hibernationmode...........33
Symptom-to-FRUindex...........33
Numericerrorcodes..........34
Errormessages............38
Beepsymptoms............39
No-beepsymptoms...........40
LCD-relatedsymptoms.........40
Intermittentproblems..........41
Undeterminedproblems.........41
Chapter5.Statusindicators.....43
Chapter6.Fnkeycombinations...47
Chapter7.Locations.........49
Locatingcomputercontrols,connectors,and
indicators.................49
Frontview...............49
Rearview...............50
Bottomview..............50
LocatingFRUsandCRUs..........50
MajorFRUsandCRUs..........52
LCDFRUsandCRUs..........54
MiscellaneouskitsandotherFRUs.....55
LookingupFRUinformation.......56
Chapter8.FRUreplacement
notices................57
Screwnotices...............57
Retainingserialnumbers...........58
Restoringtheserialnumberofthesystem
unit.................58
RetainingtheUUID...........59
ReadingorwritingtheECAinformation...59
Chapter9.Removingorreplacinga
FRU..................61
Generalguidelines.............61
Beforeservicingthecomputer........62
RemovingtheSIMcard.........62
1010TabletDigitizerPen...........62
1020Batterypack.............63
©CopyrightLenovo2012,2013
i
1030Harddiskdriveorsolid-statedrive....63
1040Memorymodule............65
1050Hingecap..............67
1060Keyboard..............67
1070Palmrest..............70
1080Backupbattery............72
1090PCIExpressMiniCardforwireless
LAN/WiMAX................73
1100PCIExpressMiniCardforwirelessWANor
mSATAsolid-statedrive...........76
1110Bluetoothdaughtercard........79
1120Keyboardbezel............80
1130LCDunit...............83
1140DC-inconnector,TabletDigitizerPencase
andswitchassembly,andbasecover.....86
1150ExpressCardslotassembly,thermalfan
assembly,andsystemboard.........89
2010Buttonbezelandngerprintreader....93
2020LEDboard..............95
2030LCDpanel..............98
2040Integratedcamera...........101
2050Hinge................103
2060Speakerassembly,built-inmicrophones,and
LCDcables................104
2070LCDrearcoverandwirelessantenna
cables..................106
AppendixA.Notices.........109
Electronicemissionnotices..........110
Trademarks................110
iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
ThinkPadX230T abletandX230iT ablet
Machinetypes(MT)3434,3435,3436,3437,3438,3441,and3442
®
products.
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively. BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety information”onpage1
andChapter2“Importantserviceinformation”onpage17.
©CopyrightLenovo2012,2013
iii
ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsthefollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea ThinkPadnotebookcomputer.
“Generalsafety”onpage1
“Electricalsafety”onpage1
“Safetyinspectionguide”onpage3
“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
“Groundingrequirements”onpage4
“Safetynotices(multilingualtranslations)”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou thinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal objectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.
©CopyrightLenovo2012,2013
1
Important:
•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere
toswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
CAUTION: Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweron: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Unitssimilartothoselistedabove
Thispracticeensurescorrectgroundingoftheunits.
•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.
2HardwareMaintenanceManual

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Turnoffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbetheauthorizedtypespeciedforyourcomputer.Goto:
http://www.lenovo.com/serviceparts-lookup.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
Chapter1.Safetyinformation3
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeople.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.
•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
DANGER
BeforethecomputerispoweredonafterFRUreplacement,makesureallscrews,springs,andothersmall partsareinplaceandarenotleftlooseinsidethecomputer.Verifythisbyshakingthecomputerandlistening forrattlingsounds.Metallicpartsormetalakescancauseelectricalshorts.
DANGER
4HardwareMaintenanceManual
Somestandbybatteriescontainasmallamountofnickelandcadmium.Donotdisassembleastandbybattery, rechargeit,throwitintoreorwater,orshort-circuitit.Disposeofthebatteryasrequiredbylocalordinances orregulations.Useonlythebatteryintheappropriatepartslisting.Useofanincorrectbatterycanresult inignitionorexplosionofthebattery.
DANGER
Thebatterypackcontainssmallamountsofnickel.Donotdisassembleit,throwitintoreorwater,or short-circuitit.Disposeofthebatterypackasrequiredbylocalordinancesorregulations.Useonlythe batteryintheappropriatepartslistingwhenreplacingthebatterypack.Useofanincorrectbatterycanresult inignitionorexplosionofthebattery.
DANGER
Thelithiumbatterycancauseare,anexplosion,orasevereburn.Donotrechargeit,removeitspolarized connector,disassembleit,heatitabove100°C(212°F),incinerateit,orexposeitscellcontentstowater. Disposeofthebatteryasrequiredbylocalordinancesorregulations.Useonlythebatteryintheappropriate partslisting.Useofanincorrectbatterycanresultinignitionorexplosionofthebattery.
DANGER
IftheLCDbreaksandtheuidfrominsidetheLCDgetsintoyoureyesoronyourhands,immediatelywash theaffectedareaswithwaterforatleast15minutes.Seekmedicalcareifanysymptomsfromtheuidare presentafterwashing.
DANGER
Toavoidshock,donotremovetheplasticcoverthatprotectsthelowerpartoftheinvertercard.
DANGER
Thoughthemainbatterieshavelowvoltage,ashortedorgroundedbatterycanproduceenoughcurrentto burnpersonnelorcombustiblematerials.
DANGER
Chapter1.Safetyinformation5
UnlesshotswapisallowedfortheFRUbeingreplaced,doasfollowsbeforeremovingit:poweroffthe computer,unplugallpowercordsfromelectricaloutlets,removethebatterypack,anddisconnectany interconnectingcables.
6HardwareMaintenanceManual
PERIGO
AntesdeligarocomputadorapósasubstituiçãodaFRU,certique-sedequetodososparafusos,molase outraspeçaspequenasestejamnolugarenãoestejamsoltosdentrodocomputador.Veriqueissosacudindo ocomputadoreprocurandoouvirsonsdepeçassoltas.Peçasmetálicasoulascasdemetalpodemcausar curto-circuito.
PERIGO
Algumasbateriasreservacontêmumapequenaquantidadedeníquelecádmio.Nãodesmonteumabateria reserva,recarregue-a,jogue-anofogoounaágua,oudeixe-aentraremcurto-circuito.Descarteabateria conformerequeridopelasleisouregulamentoslocais.Usesomenteabaterianasparteslistadasapropriadas. Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.
PERIGO
Opacotedabateriacontémumapequenaquantidadedeníquel.Nãoodesmonte,jogue-onofogoouna água,oudeixe-oentraremcurto-circuito.Descarteopacotedabateriaconformerequeridopelasleisou regulamentoslocais.Usesomenteabaterianasparteslistadasapropriadasaosubstituiropacotedabateria. Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.
PERIGO
Chapter1.Safetyinformation7
Abateriadelítiopodecausarincêndio,explosãoougravesqueimaduras.Nãoarecarregue,removaseu conectorpolarizado,desmonte-a,aqueça-aacimade100°C(212°F),incinere-a,ouexponhaoconteúdode suacélulaàágua.Descarteabateriaconformerequeridopelasleisouregulamentoslocais.Usesomente abaterianasparteslistadasapropriadas.Ousodeumabateriaincorretapoderesultaremcombustão ouexplosãodabateria.
PERIGO
SeoLCDquebrareouidodedentrodeleentraremcontatocomseusolhosoucomsuasmãos,laveas áreasafetadasimediatamentecomáguadurantepelomenos15minutos.Procurecuidadosmédicossealgum sintomacausadopelouidosurgirapósalavagem.
PERIGO
Paraevitarchoqueelétrico,nãoremovaacapaplásticaqueprotegeaparteinferiordaplacainversora.
PERIGO
Emboraasprincipaisbateriaspossuambaixavoltagem,umabateriaemcurto-circuitoouaterradapode produzircorrenteobastanteparaqueimarmateriaisdepessoalouinamáveis.
PERIGO
AmenosqueumahotswapsejapermitidaparaaFRUqueestásendosubstituída,façaoseguinteantesde removê-la:desligueocomputador,desconectetodososcabosdeenergiadastomadas,removaopacotede bateriasedesconectequaisquercabosdeinterconexão.
DANGER
Avantderemettrel'ordinateursoustensionaprèsremplacementd'uneunitéenclientèle,vériezquetousles ressorts,visetautrespiècessontbienenplaceetbienxées.Pourcefaire,secouezl'unitéetassurez-vous qu'aucunbruitsuspectneseproduit.Despiècesmétalliquesoudescopeauxdemétalpourraientcauser uncourt-circuit.
DANGER
8HardwareMaintenanceManual
Certainesbatteriesdesecourscontiennentdunickeletducadmium.Nelesdémontezpas,nelesrechargez pas,nelesexposezniaufeuniàl'eau.Nelesmettezpasencourt-circuit.Pourlesmettreaurebut, conformez-vousàlaréglementationenvigueur.Lorsquevousremplacezlapiledesauvegardeoucellede l'horlogetempsréel,veillezàn'utiliserquelesmodèlescitésdanslalistedepiècesdétachéesadéquate.Une batterieouunepileinappropriéerisquedeprendrefeuoud'exploser.
DANGER
Labatteriecontientdunickel.Neladémontezpas,nel'exposezniaufeuniàl'eau.Nelamettezpasen court-circuit.Pourlamettreaurebut,conformez-vousàlaréglementationenvigueur .Lorsquevousremplacez labatterie,veillezàn'utiliserquelesmodèlescitésdanslalistedepiècesdétachéesadéquate.Eneffet,une batterieinappropriéerisquedeprendrefeuoud'exploser.
DANGER
Lapiledesauvegardecontientdulithium.Elleprésentedesrisquesd'incendie,d'explosionoudebrûlures graves.Nelarechargezpas,neretirezpassonconnecteurpolariséetneladémontezpas.Nel'exposezpasà unetemperaturesupérieureà100°C,nelafaitespasbrûleretn'enexposezpaslecontenuàl'eau.Mettezla pileaurebutconformémentàlaréglementationenvigueur.Unepileinappropriéerisquedeprendrefeuou d'exploser.
DANGER
Silepanneaud'afchageàcristauxliquidessebriseetquevousrecevezdanslesyeuxousurlesmainsune partieduuide,rincez-lesabondammentpendantaumoinsquinzeminutes.Consultezunmédecinsides symptômespersistentaprèslelavage.
DANGER
And'évitertoutrisquedechocélectrique,neretirezpaslecacheenplastiqueprotégeantlapartieinférieure delacarted'alimentation.
DANGER
Bienquelevoltagedesbatteriesprincipalessoitpeuélevé,lecourt-circuitoulamiseàlamassed'une batteriepeutproduiresufsammentdecourantpourbrûlerdesmatériauxcombustiblesoucauserdes brûlurescorporellesgraves.
Chapter1.Safetyinformation9
DANGER
Sileremplacementàchaudn'estpasautorisépourl'unitéremplaçablesursitequevousremplacez, procédezcommesuitavantderetirerl'unité:mettezl'ordinateurhorstension,débrancheztousles cordonsd'alimentationdesprisesdecourant,retirezleblocdebatterieetdéconnecteztouslescâbles d'interconnexion.
VORSICHT
BevornacheinemFRU-AustauschderComputerwiederangeschlossenwird,mußsichergestelltwerden,daß keineSchrauben,FedernoderandereKleinteilefehlenoderimGehäusevergessenwurden.DerComputermuß geschütteltundaufKlappergeräuschegeprüftwerden.Metallteileoder-splitterkönnenKurzschlüsseerzeugen.
VORSICHT
DieBereitschaftsbatterie,diesichunterdemDiskettenlaufwerkbendet,kanngeringeMengenNickel undCadmiumenthalten.SiedarfnurdurchdieVerkaufsstelleoderdenIBMKundendienstausgetauscht werden.Siedarfnichtzerlegt,wiederaufgeladen,kurzgeschlossen,oderFeueroderWasserausgesetzt werden.DieBatteriekannschwereVerbrennungenoderVerätzungenverursachen.BeiderEntsorgungdie örtlichenBestimmungenfürSondermüllbeachten.BeimErsetzenderBereitschafts-oderSystembatterienur BatteriendesT ypsverwenden,derinderErsatzteillisteaufgeführtist.DerEinsatzfalscherBatterienkann zuEntzündungoderExplosionführen.
VORSICHT
AkkusenthaltengeringeMengenvonNickel.Siedürfennichtzerlegt,wiederaufgeladen,kurzgeschlossen, oderFeueroderWasserausgesetztwerden.BeiderEntsorgungdieörtlichenBestimmungenfürSondermüll beachten.BeimErsetzenderBatterienurBatteriendesTypsverwenden,derinderErsatzteillisteaufgeführt ist.DerEinsatzfalscherBatterienkannzuEntzündungoderExplosionführen.
VORSICHT
DieSystembatterieisteineLithiumbatterie.Siekannsichentzünden,explodierenoderschwereVerbrennungen hervorrufen.BatteriendiesesTypsdürfennichtaufgeladen,zerlegt,über100°Cerhitztoderverbranntwerden. AuchdarfihrInhaltnichtmitWasserinVerbindunggebrachtoderderzurrichtigenPolungangebrachte Verbindungssteckerentferntwerden.BeiderEntsorgungdieörtlichenBestimmungenfürSondermüll beachten.BeimErsetzenderBatterienurBatteriendesTypsverwenden,derinderErsatzteillisteaufgeführt ist.DerEinsatzfalscherBatterienkannzuEntzündungoderExplosionführen.
VORSICHT
10HardwareMaintenanceManual
DieLeuchtstoffröhreimLCD-BildschirmenthältQuecksilber.BeiderEntsorgungdieörtlichenBestimmungen fürSondermüllbeachten.DerLCD-BildschirmbestehtausGlasundkannzerbrechen,wennerunsachgemäß behandeltwirdoderderComputeraufdenBodenfällt.WennderBildschirmbeschädigtistunddiedarin bendlicheFlüssigkeitinKontaktmitHautundAugengerät,solltendiebetroffenenStellenmindestens15 MinutenmitWasserabgespültundbeiBeschwerdenanschließendeinArztaufgesuchtwerden.
VORSICHT
AusSicherheitsgründendieKunststoffabdeckung,diedenunterenTeilderSpannungswandlerplatineumgibt, nichtentfernen.
VORSICHT
ObwohlHauptbatterieneineniedrigeSpannunghaben,könnensiedochbeiKurzschlußoderErdunggenug Stromabgeben,umbrennbareMaterialienzuentzündenoderVerletzungenbeiPersonenhervorzurufen.
VORSICHT
WenneinAustauschderFRUbeilaufendemBetriebnichterlaubtist,gehenSiebeimAustauschderFRUwie folgtvor:SchaltenSiedenComputeraus,ziehenSiealleNetzkabelvondenNetzsteckdosenab,entfernen SiedenAkkuundziehenSieallemiteinanderverbundenenKabelab.
Chapter1.Safetyinformation11
12HardwareMaintenanceManual
Chapter1.Safetyinformation13
AntesdeencenderelsistemadespuesdesustituirunaFRU,compruebequetodoslostornillos,muellesy demáspiezaspequeñasseencuentranensusitioynoseencuentransueltasdentrodelsistema.Compruébelo agitandoelsistemayescuchandolosposiblesruidosqueprovocarían.Laspiezasmetálicaspuedencausar cortocircuitoseléctricos.
Algunasbateríasdereservacontienenunapequeñacantidaddeníquelycadmio.Nolasdesmonte,ni recargue,nilasechealfuegooalaguanilascortocircuite.Deséchelastalcomodisponelanormativalocal. Utilicesólobateríasqueseencuentrenenlalistadepiezas.Lautilizacióndeunabateríanoapropiada puedeprovocarlaigniciónoexplosióndelamisma.
14HardwareMaintenanceManual
Lasbateríascontienenpequeñascantidadesdeníquel.Nolasdesmonte,nirecargue,nilasechealfuego oalaguanilascortocircuite.Deséchelastalcomodisponelanormativalocal.Utilicesólobateríasquese encuentrenenlalistadepiezasalsustituirlabatería.Lautilizacióndeunabateríanoapropiadapuede provocarlaigniciónoexplosióndelamisma.
Labateríaderepuestoesunabateríadelitioypuedeprovocarincendios,explosionesoquemadurasgraves. Nolarecargue,niquiteelconectorpolarizado,niladesmonte,nicalienteporencimadelos100°C(212°F),ni laincinereniexpongaelcontenidodesusceldasalagua.Deséchelatalcomodisponelanormativalocal.
SilaLCDserompeyeluidodesuinteriorentraencontactoconsusojososusmanos,laveinmediatamente lasáreasafectadasconaguadurante15minutoscomomínimo.Obtengaatenciónmedicasisepresenta algúnsíntomadeluidodespuesdelavarse.
Paraevitardescargas,noquitelacubiertadeplásticoquerodealapartebajadelatarjetainvertida.
Aunquelasbateríasprincipalestienenunvoltajebajo,unabateríacortocircuitadaoconcontactoatierra puedeproducirlacorrientesucientecomoparaquemarmaterialcombustibleoprovocarquemadurasen elpersonal.
Salvoquesepermitaelintercambioencalienteparalaunidadsustituiblelocalmente,realicelosiguienteantes deextraerla:apagueelsistema,desconectetodosloscablesdealimentacióndelastomasdealimentación eléctrica,extraigalabateríaydesconecteloscablesdeinterconexión.
Chapter1.Safetyinformation15
16HardwareMaintenanceManual

Chapter2.Importantserviceinformation

Thischapterpresentsthefollowingimportantserviceinformationthatappliestoallmachinetypessupported bythismanual:
“StrategyforreplacingFRUs”onpage17 –“Strategyforreplacingaharddiskdrive,asolid-statedrive,oranmSAT Asolid-statedrive”onpage18 –“Importantnoticeforreplacingasystemboard”onpage18 –“Howtouseerrormessage”onpage18
“StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage19 –“Productdenition”onpage19 –“FRUidenticationforCTO,CMV,andGAVproducts”onpage19
Important:
•IfthecomputerisequippedwithbothaharddiskdriveandanmSATAsolid-statedrive,donotusethe mSATAsolid-statedriveasabootabledevice.ThemSATAsolid-statedriveisdesignedanddevelopedfor “cache”functionpurposeonly.
•AdvisecustomerstocontacttheLenovo obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.T elephonenumbersfor LenovoSupportareavailableat: http://www.lenovo.com/support/phone
•SystemdisassemblyandreassemblyvideosthatshowtheFRUremovalorreplacementproceduresfor theLenovoauthorizedservicetechniciansareavailableat: http://www.lenovoservicetraining.com/ion/
®
CustomerSupportCenteriftheyneedanyassistancein

StrategyforreplacingFRUs

Beforereplacingparts:
Ensurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforeyoureplaceany FRUslistedinthismanual.
Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbeforeyou completetheserviceaction.
Todownloadsoftwarexes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDriversand followtheinstructionsonthescreen.
UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:
•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe originalFRUbeforeyoucontinue.
•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.
•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.
Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.
©CopyrightLenovo2012,2013
17

Strategyforreplacingaharddiskdrive,asolid-statedrive,oranmSA TA solid-statedrive

Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdriveorasolid-statedrive.This willcauseallcustomerdataontheharddiskdriveorsolid-statedrivetobelost.Besurethatthecustomer hasacurrentbackupofthedatabeforeyouperformthistask.
Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.
IfthecomputerisshippedwithbothanmSA T Asolid-statedriveandaharddiskdrive,themSATAsolid-state driveisusedforthe“cache”functionandtosupporttheIntel usersdonotreplacethemSATAsolid-statedrivebythemselves.Otherwise,the“cache”functionwillnot workandtheIntelRapidStartTechnologycannotbeusedanymore.
Attention:EnsurethatyoupartitionthemSAT Asolid-statedriveafterinstallingitonthecomputeryouare servicing.Otherwise,themSAT Asolid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowto partitionanmSATAsolid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.
®
RapidStartT echnology.Werecommendthat

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.
Attention:Whenhandlingasystemboard:
•Donotdropasystemboardorapplyanyexcessiveforcetoit.
•Avoidroughhandlingofanykind.
•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBallGridArray(BGA)chipset.

Howtouseerrormessage

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemightalsocausefalse errorcodes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedinthe“Symptom-to-FRU Index”section.
18HardwareMaintenanceManual

StrategyforreplacingFRUsforCTO,CMV,andGAV

Productdenition
DynamicCongureToOrder(CTO)
ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland eSupportwillloadtheseproductsasthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example: 1829-CTO).
CustomModelVariant(CMV)
ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial bidoffering.Therefore,itisNOTgenerallyannounced.
•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO” (Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV model(Example:1829-W15).
•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15 willbefoundontheeSupportsite.)
GeneralAnnounceVariant(GAV)
Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not “CTO”(Example:1829-F1U).Also,eSupportwilllisttheseproductsunderthesamexedmodelnumber.
FRUidenticationforCTO,CMV,andGAVproducts
UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforCTO,CMV,and GAVproductsatanMT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard, liquidcrystaldisplay(LCD),andmemorymodule.AllCTOandCMVproductsareloadedunderthe4-digit MTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).GAVsareloadedunderthe4-digitMT and3-digitmodel,wheremodel=a“xedpartnumber”,not“CTO”(example:1829-F1U).
ToidentifythemajorFRUsforaproduct,dothefollowing:
1.Goto: http://www.lenovo.com/support
2.ClickWarranty&Services.
3.ClickCheckWarrantyStatus.
4.OntheWarrantyStatusLookuppage,clickPartsLookup.
5.Typeyourmachinetypeandserialnumber,andthenclickSubmit.
eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.
TogetthegeneralFRUlistforaproduct,dothefollowing:
1.Goto: http://www.lenovo.com/support
2.ClickParts&Accessories.
3.Followtheinstructionsonthescreentoselectproduct.
Chapter2.Importantserviceinformation19
4.ClickProductsandPartsDetail.
5.OnthePRODUCTANDPARTSDETAILpage,clickthePartsDetailtabtoviewtheFRUlist.
Note:TheFRUlistisagenerallistofcomponentsanddoesnotcontainspecicmodelinformation.
20HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsfollowinginformation:
“Whattodorst”onpage21
“Checkoutguide”onpage22 –“LenovoSolutionCenter”onpage22 –“Quicktestprograms”onpage22 –“UEFIdiagnosticprogram”onpage23 –“Bootablediagnosticprograms”onpage23
“Powersystemcheckout”onpage24
Somedescriptionsmightnotapplytoyourparticularcomputer.
Beforeyougotothecheckoutguide,besuretoreadthefollowingimportantnotes.
Importantnotes:
Onlycertiedtrainedpersonnelshouldservicethecomputer .
BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.
WhenyoureplaceFRUs,itisrecommendedtousenewnylon-coatedscrews.
Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.Thesequenceofthe drivesinthecomputerthatyouareservicingmighthavebeenaltered.Ifyouselectanincorrectdrive,dataor programsmightbeoverwritten.
ReplaceaFRUonlywithanotherFRUofthecorrectmodel.WhenyoureplaceaFRU,ensurethatthemodelof themachineandtheFRUpartnumberarecorrect.
AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.Singlefailurescanoccurfora varietyofreasonsthathavenothingtodowithahardwaredefect,suchascosmicradiation,electrostaticdischarge, orsoftwareerrors.ConsiderreplacingaFRUonlywhenaproblemrecurs.IfyoususpectthataFRUisdefective, cleartheerrorlogandrunthetestagain.Iftheerrordoesnotrecur,donotreplacetheFRU.
BecarefulnottoreplaceanondefectiveFRU.
Whattodorst
WhenyoureturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformorparts returnformthatyouattachtoit:
1.Nameandphonenumberofservicetechnician
2.Dateofservice
3.Dateonwhichthemachinefailed
4.Dateofpurchase
5.Failuresymptoms,errorcodesappearingonthedisplay,andbeepsymptoms
6.ProcedureindexandpagenumberinwhichthefailingFRUwasdetected
7.FailingFRUnameandpartnumber
8.Machinetype,modelnumber,andserialnumber
9.Customer'snameandaddress
Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthecomputerdamage wascausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper maintenancebythecustomer.Followingisalistofsomecommonitemsthatarenotcoveredunderwarranty andsomesymptomsthatmightindicatethatthesystemwassubjecttostressbeyondnormaluse.
Beforecheckingproblemswiththecomputer,determinewhetherthedamageiscoveredunderthewarranty byreferringtothefollowinglist:
©CopyrightLenovo2012,2013
21
Thefollowingarenotcoveredunderwarranty:
•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped
•Scratched(cosmetic)parts
•Distortion,deformation,ordiscolorationofthecosmeticparts
•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce
•Damagecausedbyliquidspilledintothesystem
•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard
•Fusesblownbyattachmentofanonsupporteddevice
•Forgottencomputerpassword(makingthecomputerunusable)
•Stickykeyscausedbyspillingaliquidontothekeyboard
•Useofanincorrectacpoweradapteronlaptopproducts
Thefollowingsymptomsmightindicatedamagecausedbynonwarrantedactivities:
•Missingpartsmightbeasymptomofunauthorizedserviceormodication.
•Checkforobviousdamagetoaharddiskdrive.Ifthespindleofaharddiskdrivebecomesnoisy,thehard diskdrivemighthavebeendroppedorsubjecttoexcessiveforce.

Checkoutguide

UsethefollowingproceduresasaguideinidentifyingandcorrectingproblemswiththeThinkPadnotebook computer.
Note:ThediagnostictestsareintendedtotestonlyThinkPadproducts.Theuseofnon-ThinkPadproducts, prototypecards,ormodiedoptionscanleadtofalseindicationsoferrorsandinvalidsystemresponses.
1.Identifythefailingsymptomsinasmuchdetailaspossible.
2.Verifythesymptoms.T rytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe operation.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.
TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.
ToruntheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurityLenovo- SystemHealthandDiagnostics,andthenfollowtheinstructionsonthescreen.
FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem oftheprogram.

Quicktestprograms

Runquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthecomputer doesnothavetheLenovoSolutionCenterprograminstalled.
Lenovoprovidesthefollowingquicktestprograms:
LenovoHardDriveQuickTest:Usethisprogramtotroubleshootandresolveinternalstorageproblems.
LenovoMemoryQuickTest:Usethisprogramtotroubleshootandresolvememorymoduleproblems.
Thequicktestprogramsareapplicableonthefollowingoperatingsystems:
•Microsoft
®
Windows
®
8
22HardwareMaintenanceManual
•MicrosoftWindows7
•MicrosoftWindowsXP
•MicrosoftWindowsServer
®
2003
•MicrosoftWindowsServer2008
Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diagsandfollowtheinstructions ontheWebsite.
Torunatestusingaquicktestprogram,dothefollowing:
1.GototheC:\SWTOOLS\ldiagdirectory.
2.Double-clickthegui_lsc_lite.exele.
3.WhentheUserAccountControlwindowopens,clickYes.
4.Selectthedeviceclasstobetested.
5.Selectthedevicestobetested.
6.Selectthetesttobeperformed.
7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthecomputer.Itenablesyoutotestmemorymodulesand internalstoragedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstorage devices.
ToruntheUEFIdiagnosticprogram,dothefollowing:
1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage24, andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage33 forerrorcodedescriptionsandtroubleshootinghints.
2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe UEFIdiagnosticprogramisdisplayed.
3.Followtheinstructionsonthescreentousethediagnosticprogram.
Theoptionsonthemainscreenareasfollows:
Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram
TestsTools
•QuickMemoryT est
•QuickStorageDeviceTest
•ExitApplication
•SystemInformation
•RecoverBadSectorsT ool

Bootablediagnosticprograms

IfthecomputeryouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,youcandownloada bootablediagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenable youtotestcomputermemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecover theinternalstoragedevices.T ousethebootablediagnosticprograms,youcancreateabootablediagnostic mediumonaUSBdeviceorCD.
Tocreateabootablediagnosticmedium,dothefollowing:
Chapter3.Generalcheckout23
1.Gotohttp://www.lenovo.com/diags.
2.ClickLenovoBootableDiagnostics.
3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.
Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:
•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:
1.AttachtheUSBdevicetothecomputer.
2.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage 24,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on page33
3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot Menuwindowopens,releasetheF12key.
4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramwillbe launchedautomatically.
5.Followtheinstructionsonthescreentousethediagnosticprogram.
•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:
1.Turnonthecomputer.Ifthecomputercannotbeturnedon,goto“Powersystemcheckout”onpage 24 page33forerrorcodedescriptionsandtroubleshootinghints.
2.InserttheCDintotheopticaldrive.
3.Restartthecomputer.
4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot Menuwindowopens,releasetheF12key.
5.UsethearrowkeystoselectATAPICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogram willbelaunchedautomatically.
6.Followtheinstructionsonthescreentousethediagnosticprogram.
forerrorcodedescriptionsandtroubleshootinghints.
,andcheckthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”on

Powersystemcheckout

Toverifyasymptom,dothefollowing:
1.Turnoffthecomputer.
2.Removethebatterypack.
3.Connecttheacpoweradapter.
4.Checkthatpowerissuppliedwhenyouturnonthecomputer.
5.Turnoffthecomputer.
6.Disconnecttheacpoweradapterandinstallthechargedbatterypack.
7.Checkthatthebatterypacksuppliespowerwhenyouturnonthecomputer.
Ifyoususpectapowerproblem,seetheappropriateoneofthefollowingpowersupplycheckouts:
“Checkingtheacpoweradapter”onpage24
“Checkingoperationalcharging”onpage25
“Checkingthebatterypack”onpage25
“Checkingthebackupbattery”onpage26

Checkingtheacpoweradapter

Ifyoucomputerfailsonlywhentheacpoweradapterisused,usetheinstructionsinthistopic.
•Ifthepowerproblemoccursonlywhenthedockingstationortheportreplicatorisused,replacethe dockingstationortheportreplicator.
24HardwareMaintenanceManual
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