HardwareMaintenanceManual
ThinkPadX220andX220i
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage141.
FifthEdition(March2012)
©CopyrightLenovo2011,2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Aboutthismanual........... iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Lasercompliancestatement(multilingual
translations)................ 17
Chapter2.Importantservice
information.............. 23
StrategyforreplacingFRUs......... 23
Strategyforreplacingaharddiskdrive... 24
Importantnoticeforreplacingasystem
board................ 24
Howtouseerrormessage........ 24
StrategyforreplacingFRUsforCTO,CMV ,and
GAV................... 24
Productdenition............ 24
FRUidenticationforCTO,CMV,andGAV
products............... 25
Chapter3.Generalcheckout..... 27
Whattodorst.............. 27
Checkoutguide.............. 28
SystemsupportingtheLenovoThinkVantage
ToolboxprogramandthePC-DoctorforDOS
diagnosticsprogram.......... 28
SystemsupportingtheLenovodiagnostics
programs............... 33
Powersystemcheckout........... 35
Checkingtheacpoweradapter...... 35
Checkingoperationalcharging...... 36
Checkingthebatterypack........ 36
Checkingthebackupbattery....... 36
Chapter4.Relatedservice
information.............. 39
RestoringthefactorycontentsbyusingProduct
Recoverydiscs.............. 39
RestoringthefactorycontentsbyusingRecovery
DiscSet................. 39
Passwords................ 41
Power-onpassword........... 41
Hard-diskpassword........... 41
Supervisorpassword.......... 41
Howtoremovethepower-onpassword... 41
Howtoremovethehard-diskpassword... 42
Powermanagement............ 42
Screenblankmode........... 42
Sleep(Standby)mode.......... 43
Hibernationmode........... 43
Symptom-to-FRUindex........... 44
Numericerrorcodes.......... 45
Errormessages............ 49
Beepsymptoms............ 50
No-beepsymptoms........... 50
LCD-relatedsymptoms......... 50
Intermittentproblems.......... 51
Undeterminedproblems......... 51
Chapter5.Statusindicators..... 53
Chapter6.Fnkeycombinations... 55
Chapter7.FRUreplacement
notices................ 57
Screwnotices............... 57
Retainingserialnumbers........... 58
Restoringtheserialnumberofthesystem
unit................. 58
RetainingtheUUID........... 59
ReadingorwritingtheECAinformation... 59
Chapter8.Removingandreplacinga
FRU.................. 61
BeforeservicingThinkPadX220andX220i
models.................. 61
1010Batterypack............. 62
1020Harddiskdrive(HDD)andsolidstatedrive
(SSD).................. 63
1030DIMM................ 65
1040Keyboard.............. 67
1050Palmrestorpalmrestwithangerprint
reader.................. 69
1060PCIExpressMiniCardforwireless
LAN/WiMAX................ 71
1070Backupbattery............ 73
1080PCIExpressMiniCardforwirelessWAN.. 74
1090Keyboardbezel............ 75
1100LCDassembly............ 77
1110Basecoverassemblyandspeaker
assembly................. 80
©CopyrightLenovo2011,2012
i
1120Systemboard,DC-inconnector,fan,and
ExpressCardslotassembly.......... 83
1130mSA T Asolidstatedrive......... 87
2010LCDfrontbezel............ 88
2020LEDboard.............. 89
2030Bluetoothdaughtercard(BDC-2.1).... 91
2040Integratedcamera........... 92
2050LCDpanelandLCDcable........ 93
2060Hinges............... 95
2070LCDrearcoverandwirelessantenna
cables.................. 96
Chapter9.Locations......... 99
Frontview................100
Rearview.................101
Bottomview...............102
Topview(ThinkPadX220UltraBase)......103
Bottomview(ThinkPadX220UltraBase).....103
FrontView(ThinkPadPortReplicatorSeries3)..104
RearView(ThinkPadPortReplicatorSeries3)..104
FrontView(ThinkPadMiniDockSeries3)....105
RearView(ThinkPadMiniDockSeries3)....106
FrontView(ThinkPadMiniDockPlusSeries3)..107
RearView(ThinkPadMiniDockPlusSeries3)..108
Chapter10.Partslist........ 109
Overall..................110
LCDFRUs................126
12.5-in.HDLEDbacklightLCD......127
12.5-in.HDLEDbacklightpremiumLCD..129
Keyboard.................130
Miscellaneousparts............131
ACadapters...............132
Powercords...............132
Recoverydiscs..............133
WindowsXPProfessionalDVDs......133
WindowsXPT abletDVDs........133
WindowsVistaBusiness(32bit)DVDs...134
WindowsVistaHomeBasic(32bit)DVDs..134
Windows7Professional(32bit)DVDs....135
Windows7Professional(64bit)DVDs....135
Windows7Ultimate(32bit)DVDs.....136
Windows7Ultimate(64bit)DVDs.....137
Windows7HomeBasic(32bit)DVDs....137
Windows7HomeBasic(64bit)DVDs....138
Windows7HomePremium(32bit)DVDs..138
Windows7HomePremium(64bit)DVDs..138
Commonservicetools...........139
AppendixA.Notices......... 141
Electronicemissionnotices..........142
Trademarks................142
iiHardwareMaintenanceManual
Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
ThinkPadX220andX220i MachineType4286,4287,4289,4290,4291,4292,and4293
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety
information”onpage1
andChapter2“Importantserviceinformation”onpage23.
®
products.
©CopyrightLenovo2011,2012
iii
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Chapter1. Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice
aThinkPadNotebook.
• “Generalsafety”onpage1
• “Electricalsafety”onpage2
• “Safetyinspectionguide”onpage3
•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
• “Groundingrequirements”onpage4
• “Safetynotices(multilingualtranslations)”onpage4
• “Lasercompliancestatement(multilingualtranslations)”onpage17
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention: Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.
©CopyrightLenovo2011,2012
1
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention: Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention: Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.
•Ifanelectricalaccidentoccurs:
2HardwareMaintenanceManual
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
Chapter1.Safetyinformation3
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeople.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.
•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.
Note: TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
Safetynotices(multilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
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Lasercompliancestatement(multilingualtranslations)
Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•T raditionalChinese
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Chapter2. Importantserviceinformation
Thischapterpresentsfollowingimportantserviceinformationthatappliestoallmachinetypessupportedby
thismanual:
• “StrategyforreplacingFRUs”onpage23
– “Strategyforreplacingaharddiskdrive”onpage24
– “Importantnoticeforreplacingasystemboard”onpage24
– “Howtouseerrormessage”onpage24
• “StrategyforreplacingFRUsforCTO,CMV,andGAV”onpage24
– “Productdenition”onpage24
– “FRUidenticationforCTO,CMV,andGAVproducts”onpage25
Important:
•AdvisecustomerstocontacttheLenovoCustomerSupportCenteriftheyneedanyassistancein
obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.T elephonenumbersfor
LenovoSupportareavailableat:
http://www.lenovo.com/support/phone
•SystemDisassembly/ReassemblyvideosthatshowtheFRUremovalsorreplacementsfortheLenovo
authorizedservicetechniciansareavailableinthefollowingsupportsite:
http://www.lenovoservicetraining.com/ion/
StrategyforreplacingFRUs
®
Beforereplacingparts:
Makesurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforereplacingany
FRUslistedinthismanual.
Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbefore
completingtheserviceaction.
Todownloadsoftwarexes,drivers,andUEFIBIOS,doasfollows:
1.Gotohttp://www.lenovo.com/support.
2.EntertheproductnumberofthecomputerorpressAuto-detectbuttononthescreen.
3.SelectDownloadsanddrivers.
4.Followthedirectionsonthescreenandinstallthenecessarysoftware.
UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:
•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall
theoriginalFRUbeforeyoucontinue .
•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.
•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.
©CopyrightLenovo2011,2012
23
Attention:Thesetupcongurationonthecomputeryouareservicingmayhavebeencustomized.Running
AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView
Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.
Strategyforreplacingaharddiskdrive
IfyourcomputerisshippedwithanmSATAdriveandasolidstatedriveorharddiskdrive,themSA T Adrive
willbeseenasharddisk0inthesystem,andassigneddriveC:.Thesolidstatedriveorharddiskdrivewill
beseenasharddisk1,andassigneddriveD:.ThemSA T AdriveisinstalledinthewirelessWANcardslotof
thecomputer.TheLenovopreloadedsoftwareisinstalledonthemSA TAdrive.
Alwaystrytorunalow-levelformatbeforereplacingaharddiskdrive.Thiswillcauseallcustomerdataon
theharddisktobelost.Besurethatthecustomerhasacurrentbackupofthedatabeforedoingthistask.
Attention: Thedrivestartupsequenceinthecomputeryouareservicingmayhavebeenchanged.Be
extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect
drive,dataorprogramscanbeoverwritten.
IfyourcomputerisshippedwithanmSATAdriveandasolidstatedriveorharddiskdrive,themSA T Adrive
willbeseenasharddisk0inthesystem,andassigneddriveC:.Thesolidstatedriveorharddiskdrivewill
beseenasharddisk1,andassigneddriveD:.ThemSA T AdriveisinstalledinthewirelessWANcardslotof
thecomputer.TheLenovopreloadedsoftwareisinstalledonthemSA TAdrive.
Importantnoticeforreplacingasystemboard
Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan
causedamagetothosecomponents,andmaycauseasystemmalfunction.
Attention: Whenhandlingasystemboard:
•Donotdropasystemboardorapplyanyexcessiveforcetoit.
•Avoidroughhandlingofanykind.
•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBGA(BallGridArray)chipset.
Howtouseerrormessage
Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed,
beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemayalsocausefalseerror
codes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedintheSymptom-to-FRU
Indexforthecomputeryouareservicing.
StrategyforreplacingFRUsforCTO,CMV ,andGAV
Productdenition
DynamicCongureT oOrder(CTO)
ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis
congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabel,
ProductEntitlementWarehouse(PEW),eSupport,andtheHMMwillloadtheseproductsasthe4-digitMT
and3-digitmodel,wheremodel=“CTO”(Example:1829-CTO).
24HardwareMaintenanceManual