For tips to help you use your computer safely, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
iii
Chapter 1. Getting started
HDMI
Thunderbolt
TYPE-A to C
This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick
overview, please see the Setup Poster that was shipped with your monitor.
Shipping contents
The product package should include the following items:
•Flat Panel Monitor
•Information Flyer
•Stand
•Base
•HDMI-HDMI Cable
•Thunderbolt Cable 1.8m 20G Cable
•USB TYPE-A to TYPE-C Cable
•Power Cord
•Power Adapter
Notice for use
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be
damaged by rough handling or excessive pressure.
1. Carefully lay the monitor on a flat surface.
2. Put the stand and base to the monitor.
Chapter 1. 1-1
Product overview
-5°
0°
30°
Types of adjustments
Tilt
This section will provide information on adjusting monitor positions, setting user controls, and
using the cable lock slot.
Please see the illustration below for an example of the tilt range.
Chapter 1. 1-2
Camera Swivel
1.Press this button to pop up or pack up the camera module.
2.Open and close the camera cover.
Chapter 1. 1-3
Monitor controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see "Adjusting your monitor image"on
page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the
lower position).
Chapter 1. 1-4
Setting up your monitor
This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information located on page iii before carrying out this
procedure.
1.Power off your computer and all attached devices, and unplug the computer power cord.
2.Connect the cables according to below icon indication.
3.For computer in HDMI connecting.
Chapter 1. 1-5
4.For computer in DisplayPort connecting.
5.For computer in USB Type-C(Thunderbolt) connecting.
Note: The first time of attaching Thunderbolt cable, a window will pop-up as
below, please select "Always Connect".
Chapter 1. 1-6
6.For computer in USB Type-A to Type-C(Thunderbolt) connecting.
7.Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from
DP, HDMI, TYPE-C(Thunderbolt), or USB.
Note: The audio output in DP, HDMI, TYPE-C(Thunderbolt) modes.
Chapter 1. 1-7
8. Connect one end of the USB cable to the USB downstream terminal of the monitor, and
connect the other end of the USB cable to an appropriate USB port on your device.
Note: The USB downstream port does not provide power while the monitor switch is off.
Chapter 1. 1-8
9.Insert the DC output connector from the external power supply into the power connector
of the monitor and connect the power cord into the external power adapter. Plug the power
cord from the monitor external power supply and the power cord from the system into
grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant
national installation and or equipment regulations shall be considered. A certified power
supply cord not lighter than ordinary polyvinyl chloride flexible cord according to
2
IEC 60227 (designation H05VV-F 3G 0.75mm
or H05VVH2-F2 3G 0.75mm2 ) shall be
used. Alternative a flexible cord be of synthetic rubber according to IEC 60245
2
(designation H05RR-F 3G 0.75mm
) shall be used.
10. Assembled line cleaner as shown below.
Chapter 1. 1-9
11. Your monitor has been embedded a pair of speaks with 3W, and it can support
HDMI/DP/TYPE-C(Thunderbolt) /USB audio output.
You can press side volume control key to adjust sound of speaker.
12. Power on the monitor and the computer.
Chapter 1. 1-10
13. When you install the monitor driver, download the driver that corresponds to your monitor
model from the Lenovo website http://support.lenovo.com/docs/X1_2nd_Gen. Refer to
the “"Manually installing the monitor driver"on page 3-5” section to install the driver..
Registering your option
Thank you for purchasing this Lenovo™ product. Please take a few moments to
register your Product and provide us with information that will help Lenovo to better
serve you in the future. Your feedback is valuable to us in developing product and
services that are important to you, as well as in developing better ways to
communicate with you. Register your option on the following Web site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
Chapter 1. 1-11
Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use
healthy work habits to maximize your performance and comfort while using your
computer. For more detailed information on any of these topics, visit the Healthy
Computing Web site at: http://www.lenovo.com/healthycomputing/.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize your work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning your monitor
Position and adjust your computer monitor for comfortable viewing by considering
the following items:
•Viewing distance: Optimal viewing distances for monitors range from
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on
ambient light and time of day. You can achieve different viewing distances by
repositioning your monitor or by modifying your posture or chair position. Use a
viewing distance that is most comfortable for you.
•Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.
•General location: Position your monitor to avoid glare or reflections on the screen
from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
•Use adequate lighting for the type of work you are performing.
•Use the monitor brightness, contrast controls, if equipped to optimize the image
on your screen to meet your visual preferences.
•Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.
Chapter 2. 2-1
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.
•Good posture starts with equipment setup: The layout of your work area and the
setup of your computer equipment have a large effect on your posture while
using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in "Arranging your work area"on page
2-1 so you can maintain a comfortable and productive posture. Also, be sure to
use the adjustment capabilities of your computer components and office furniture
to best suit your preferences now and as your preferences change over time.
•Minor changes in posture can help avoid discomfort: The longer you sit and
work with your computer, the more important it is to observe your working
posture. Avoid assuming any one posture for an extended period of time.
Periodically make minor modifications in your posture to help deter any
discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture.
•Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up from your work area, stretch, walk for a drink
of water, or otherwise take a short break from using your computer. A short break
from work gives your body a welcome change in posture and helps to ensure you
remain comfortable and productive while you do work.
Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in
the way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
To adjust the settings, the user controls can be viewed through the OSD.
To use the controls:
1.Press
navigation button to open the main OSD menu.
2.Toggle the navigation button to up and down to move among the icons. Select an
icon and press navigation button to access that function. If there is a sub-menu,
toggle to the right to the element you wish to adjust, then press
button to select that function. Toggle to the left or right to adjust the sliding scales.
Press navigation button to save.
3.Select
to move backwards through the sub-menus and exit from the OSD.
4.Press and hold navigation button for 10 seconds to lock the OSD. This will
prevent accidental adjustments to the OSD. Press and hold
10 seconds to unlock the OSD and allow adjustments to the OSD.
5.Enables DDC/CI by default. Toggle and hold the navigation button to the left for
10 seconds to disable / enable DDC/CI function. The words "DDC/CI disable"
shows on the screen.
Note: When the Refresh rate num
is set to open (not to OFF), DCR is
not optional.
Input signalThis monitor can accept video
signals through three different
connectors. Most desktop
computers use a analog
connector. Select digital among
OSD Controls when you use
HDMI1 / DP / Thunderbolt .
- Select 1-HDMI1 (digital)
- Select 2-DP (digital)
- Select 3-Thunderbolt
Dynamic Contrast •On
•Off
Over Drive•Off
•Normal
•Extreme
ScalingSelects type of scaled image.
•Original AR:Same Aspect
Ratio with input signal.
•Full Screen: Expand image to
full screen..
Controls and
Adjustments
Chapter 2. 2-5
Table 2-2. OSD functions
OSD Icon on Main
MenuSubmenuDescription
Color ModeAdjusts intensity of red, green,
and blue.
Advanced Setup
Preset mode
•SRGB
•Neutral
•Reddish
•Bluish
•Low Blue Light
Custom
•Red: Increases or decreases
the saturation of ’red’ in the
image.
•Green: Increases or decreases
the saturation of ’green’ in
the image.
•Blue: Increases or decreases
the saturation of ’blue’ in the
image.
•Close: Close the custom color
choices.
USB Charging •Off
•On
Options
Button repeat rate•Off
•Default
•Slow
DP SelectSelect DP 1.1 or 1.2.
•DP 1.1
•DP 1.2
LanguageChanges languages of menu.
Controls and
Adjustments
All input ports
OSD Setting
The language chosen only affects
the language of the OSD. It has no
effect on any software running on
the computer.
Menu time outSet the duration of time that the
OSD will remain active when no
operation is performed.
Menu HorizontalChanges the horizontal position
of the OSD
Menu VerticalChanges the vertical position of
the OSD
Factory Default•No
•Yes
Exit from menu
Exit
Chapter 2. 2-6
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to
your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the
image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to
reattach the CRT monitor temporarily until you have re-configured the system;
preferably to 3840 x 2160 at 60 Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
TimingRefresh rate(Hz)
480p (640x480)60Hz
480p (720x480)60Hz
720p50/60Hz
1080i50/60Hz
1080p50/60Hz
2160p30/60Hz
720x40070 Hz
640x48060 Hz
800x60060 Hz
1024x76860 Hz
1280x102460 Hz
1440x90060 Hz-R
1600x90060 Hz
1680x105060 Hz
1920x108060 Hz-R
1920x120060 Hz
2560x160060 Hz
3840x216030 Hz
3840x216060 Hz
Chapter 2. 2-7
Understanding power management
Power management is invoked when the computer recognizes that you have not used
your mouse or keyboard for a user-definable period. There are several states as
described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table 2-4. Power indicator
StatePower IndicatorScreen
OnGreenNormal
Restoring
OperationCompliance
Standby/SuspendAmberBlankPress a key or
move the mouse
There may be a
slight delay
before the image
reappears.
Note: Standby
also occurs if
there is no image
output to the
monitor.
OffOffBlankPress the power
button
There may be a
slight delay
before the image
reappears.
Power Management Modes
VESA Modes
Normal operationActiveActiveActiveGreen150 W (maximum)*
Horizontal
Sync
Ve rt ic al
Sync
VideoPower IndicatorPower Consumption
ENERGY STAR
ENERGY STAR
40 W (typical)
Active-off modeInactiveInactiveOffOrangeLess than 0.5 W
Note: Thunderbolt
source less than 1.0 W
Switch off---OffLess than 0.5 W
Energy StarPower Consumption
ON31W
P
E
TEC100kWh
Chapter 2. 2-8
* Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your product may
perform differently, depending on the software, components and peripherals you ordered and
shall have no obligation to update such information. Accordingly, the customer should not rely
upon this information in making decisions about electrical tolerances or otherwise. No
warranty as to accuracy or completeness is expressed or implied.
Chapter 2. 2-9
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
•Apply water or liquid directly to your monitor.
•Use solvents or abrasives.
•Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
•Touch the screen area of your monitor with sharp or abrasive items. This type of
contact may cause permanent damage to your screen.
•Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
•Lightly dampen a soft cloth with water and use this to gently wipe the covers and
the screen.
•Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and stand
Step 1: Place the monitor on a soft and flat surface.
Step 2: Remove the base and stand from the monitor.
Chapter 2. 2-10
Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the
monitor driver, troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications for type-model 61C2-GAR1-WW
DimensionsDepth
Height
Width
PanelSize
Backlight
Aspect ratio
StandTiltRange: -5° ~ 30°
ImageViewable image size
Maximum height
Maximum width
Pixel pitch
AC/DC adapterModel
Trademark
Rating
Power consumption
Normal operation
270.0 mm (10.63 in.)
491.4 mm (19.35 in.)
614.5 mm (24.19 in.)
27 in.
LED
16:9
684.7mm (27 inch)
335.66mm (13.2 inch)
596.74mm ( 23.49inch)
0.15mm (0.01 inch)
ADP135JB_DC
Lenovo
Input: 100-240V~, 50-60Hz, 1.5A
Output: 20V
<40W
, 6.75A
Note: Power consumption
figures are for the monitor and
the power supply combined
Video input (DP)Interface
Standby/Suspend
Off
Input signal
Horizontal
addressability
Vertical addressability
Clock frequency
<0.5W
Note: Thunderbolt source less than 1.0 W
<0.5W
DP
VESA TMDS (Panel Link™)
3840 pixels (max)
--
2160 lines (max)
600 MHz
Chapter 3. 3-1
Table 3-1. Monitor specifications for type-model 61C2-GAR1-WW
Video input (HDMI)Interface
Input signal
Horizontal
addressability
Vertical addressability
Clock frequency
Video input (Thunderbolt)Interface
Input signal
Horizontal
addressability
Vertical addressability
Clock frequency
CommunicationsVESA DDCCI
Supported Display Modes Horizontal frequency
Vertical frequency
Native Resolution3840 x 2160 at 60 Hz
TemperatureOperating
HDMI
VESA TMDS (Panel Link™)
3840 pixels (max)
--
2160 lines (max)
600 MHz
Thunderbolt
VESA TMDS (Panel Link™)
3840 pixels (max)
--
2160 lines (max)
600 MHz
30 kHz - 160 kHz
23 Hz - 80 Hz
0 to 45 C (32 to 113 F)
Storage
Shipping
HumidityOperating
Storage
Shipping
-20 to 60 C (-4 to 140 F)
-20 to 60 C (-4 to 140 F)
10% to 80% non-condensing
5% to 95% non-condensing
5% to 95% non-condensing
Chapter 3. 3-2
Troublesh oo ti ng
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table 3-2. Troubleshooting
ProblemPossible causeSuggested actionReference
The words "Out
of Range" are
shown on the
screen, and the
power indicator
is flashing green.
The image
quality is
unacceptable.
The power
indicator is not
lit and there is
no image.
Screen is blank
and power
indicator is
amber.
The system is set to a
display mode which
is not supported by
the monitor.
The video signal cable
is not connected with
the monitor or system
completely.
The color settings
may be incorrect.
•The monitor’s
power switch is
not switched on.
•The power cord is
loose or
disconnected.
•There is no power
at the outlet.
The monitor is in
Standby/Suspend
mode.
If you are replacing an
old monitor, reconnect it
and adjust the display
mode to within the
specified range for your
new monitor.
If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
If these options do not
work, contact the Support
Center.
Be sure the signal cable is
firmly plugged into the
system and monitor.
Select another color
setting from the OSD
menu.
•Be sure the power
cord is connected
properly.
•Be sure the outlet has
power.
•Power on the
monitor.
•Try using another
power cord.
•Try using another
electrical outlet.
•Press any key on the
keyboard or move
the mouse to restore
operation.
•Check the Power
Options settings on
your computer.
"Selecting a
supported display
mode"on page 2-7
"Connecting and
turning on your
monitor"on page 1-5
"Adjusting your
monitor image"on
page 2-3
"Connecting and
turning on your
monitor"on page 1-5
"Understanding
power
management"on
page 2-8
Chapter 3. 3-3
Table 3-2. Troubleshooting
ProblemPossible causeSuggested actionReference
The power
indicator is
orange, but there
is no image.
The video signal cable
is loose or
disconnected from the
system or monitor.
Be sure the video cable is
connected with the
system properly.
"Connecting and
turning on your
monitor"on page 1-5
One or more of
the pixels appear
discolored.
•Fuzzy lines
in text or a
blurry
image.
•Horizontal
or vertical
lines
through the
image.
The monitor
brightness and
contrast are at the
lowest setting.
This is a characteristic
of the LCD
technology and is not
an LCD defect.
•Image setup has
not been
optimized.
•Your system
Display
Properties setting
have not been
optimized.
Adjust the brightness and
contrast setting on the
OSD menu.
If there are more than five
pixels missing, contact
the Support Center.
Adjust the resolution
settings on your system
to match the native
resolution for this
monitor: 3840 x 2160 at 60
Hz.
Perform automatic image
setup. If automatic image
setup does not help,
perform manual image
setup.
When working in the
native resolution, you
may find additional
improvements by
adjusting the Dots Per
Inch (DPI) setting on your
system.
"Adjusting your
monitor image"on
page 2-3
Appendix A."Service
and Support"on page
A-1
"Adjusting your
monitor image"on
page 2-3
"Selecting a
supported display
mode"on page 2-7
See the Advanced
section of your
system’s display
properties.
Chapter 3. 3-4
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7,
Microsoft Windows 10.
Installing the monitor driver in Windows 7
To use the Plug and Play feature in Microsoft Windows 7, do the following:
1.Turn off the computer, all attached devices.
2.Ensure that the monitor is connected correctly.
3.Turn on the monitor and then the system unit. Allow your computer to start the
Windows 7 operating system.
4.From the Lenovo website http://support.lenovo.com/docs/X1_2nd_Gen, find
the corresponding monitor driver and download it to a PC to which this monitor
is connected (such as a desktop).
5.Open the Display Properties window by clicking Start, Control Panel and Hardware and Sound icon. and then clicking the Display icon.
6.Click the Change the display settings tab.
7.Click the Advanced Settings icon.
8.Click the Monitor tab.
9.Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to
the following path:
X:\Monitor Drivers\Windows 7
(where X indicates "the folder in which the downloaded driver is located" (such as
a desktop)).
14. Select the "lenx1a.inf" file and click the Open button. Click the OK button.
15. In the new window, select LEN X1A and click Next.
16. After the installation is complete, delete all downloaded files and close all
windows.
17. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 3840 x 2160 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.
Chapter 3. 3-5
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1.Turn off the computer and all attached devices.
2.Ensure that the monitor is connected correctly.
3.Turn on the monitor and then the system unit. Allow your computer to start the
Windows 10 operating system.
4.From the Lenovo website http://support.lenovo.com/docs/X1_2nd_Gen, find
the corresponding monitor driver and download it to a PC to which this monitor
is connected (such as a desktop).
5.On the Desktop, move mouse to bottom-left corner of screen, right-click choose
Control Panel, then double click the icon of Hardware and Sound, and then click
Display.
6.Click the Change the display settings tab.
7.Click the Advanced Settings icon.
8.Click the Monitor tab.
9.Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to
the following path:
X:\Monitor Drivers\Windows 10
(where X indicates "the folder in which the downloaded driver is located" (such as
a desktop)).
14. Select the "lenx1a.inf" file and click the Open button. Click the OK button.
15. In the new window, select LEN X1A and click Next.
16. After the installation is complete, delete all downloaded files and close all
windows.
17. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 3840 x 2160 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For
more information on contacting the Support Center, please see Appendix A."Service
and Support"on page A-1
Chapter 3. 3-6
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product
specifications and instructions, natural or personal disaster, or unauthorized
alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
•Images burned onto the screen of a CRT monitor. Burned image is preventable by
•Physical damage to covers, bezel, base and cables.
•Scratches or punctures on monitor screens.
Service parts
Table 3-3. The following parts are for use by Lenovo service, or Lenovo aurthorized
dealers, to supprot the customer warranty. Parts are for service use only. The table
below shows information for model 61C2-GAR1-WW.
Table 3-4. List of service parts
utilizing a moving screen saver or power management.
FRU (FIELD
REPLACEABLE
UNIT)
PART NUMBER
01YY048X1 (2nd Gen) - 27inch
01YY049X1 (2nd Gen) HDMI
01YY050X1 (2nd Gen)
01YY051X1 (2nd Gen) Type-C
01YY052Delta 135W power
01YY053X1 (2nd Gen) - FRU
DESCRIPTIONMachine
FRU Monitor (HDMI)
cable 1.8m
Thunderbolt cable
1.8m
to Type-A cable 1.8m
adaptor
Base
COLORGEOGRAPHY
Type/Model
(MTM)
61C2Raven Black WORLDWIDE
61C2Raven Black WORLDWIDE
61C2Raven Black WORLDWIDE
61C2Raven Black WORLDWIDE
61C2Raven Black WORLDWIDE
61C2Raven Black WORLDWIDE
Chapter 3. 3-7
Appendix A. Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product. Refer to the Lenovo Limited
Warranty for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted
computer accessories and content. Go to: http://www.lenovo.com/register
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during
the warranty period. In addition, if your option is installed in a Lenovo computer, you might be
entitled to service at your location. A Lenovo technical support representative can help you
determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available
until 90 days after the option has been withdrawn from marketing. After that time, the support
is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also
available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of the
problem, and the hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while you
are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list
for Lenovo Support is always available at: http://consumersupport.lenovo.com
Country or RegionTelephone Number
Argentina 0800-666-0011
Australia 1-800-041-267
Austria 0810-100-654 (For local rate)
BelgiumWarranty service and support: 02-339-36-11
(Spanish, English)
(English)
(German)
(Dutch, French)
Bolivia 0800-10-0189
(Spanish)
Appendix A. A-1
Country or RegionTelephone Number
Brazil Calls made from within the Sao Paulo region: 11-3889-8986
Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or service
may be used. Any functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead.
However, it is the user 's responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in
this document. The furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in new editions
of the publication. Lenovo may make improvements and/or changes in the product(s) and/or
the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life
support applications where malfunction may result in injury or death to persons. The
information contained in this document does not affect or change Lenovo product
specifications or warranties. Nothing in this document shall operate as an express or implied
license or indemnity under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained in specific environments and is presented
as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary
significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Appendix B. B-1
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle
their equipment when it is no longer needed. Lenovo offers a variety of programs and services
to assist equipment owners in recycling their IT products. For information on recycling
Lenovo products, go to:
http://www.lenovo.com/recycling
Trademarks
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is
the property of the company, you must do so in accordance with the Law for Promotion of
Effective Utilization of Resources. Computers and monitors are categorized as industrial waste
and should be properly disposed of by an industrial waste disposal contractor certified by a
local government. In accordance with the Law for Promotion of Effective Utilization of
Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the
collecting, reuse, and recycling of disused computers and monitors. For details, visit the
Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun on October 1, 2003. This service is
provided free of charge for home-used computers sold after October 1, 2003. For details, visit
the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above for
collecting and recycling a disused computer or monitor.
The following terms are trademarks of Lenovo in the United States, other countries,
or both:
Lenovo
The Lenovo logo
ThinkCenter
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service marks of
others.
Appendix B. B-2
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