Lenovo ThinkVision S22e-20 User guide

ThinkVision S22e-20
User Guide

Machine Types: 62C6

Product numbers

A21215FS0

62C6-GAR1-WW
62C6-GCR1-CB

First Edition (July 2020)
© Copyright Lenovo 2020.
LENOVO products, data, computer software, and services have been developed exclusively at private expense

and are sold to governmental entities as commercial items as dened by 48 C.F.R. 2.101 with limited and

restricted rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are
delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject
to restrictions set forth in Contract No. GS-35F-05925.

ii

Contents

Safety information .......................................................................................... iv

General Safety guidelines .............................................................................................. iv

Chapter 1.Getting started ............................................................................... v

Shipping contents ...........................................................................................................v

Notice for use .................................................................................................................. vi

Product overview ..........................................................................................................1-1

Setting up your monitor ...............................................................................................1-3

Registering your option ...............................................................................................1-6

Chapter 2.Adjusting and using your monitor ............................................1-7

Comfort and accessibility ............................................................................................1-7

Adjusting your monitor image .....................................................................................1-9

Selecting a supported display mode ........................................................................1-13

Understanding power management ..........................................................................1-14

Caring for your monitor .............................................................................................1-15

Detaching the monitor base and stand ....................................................................1-15

Wall Mounting (Optional) ...........................................................................................1-15

Chapter 3.Reference information .............................................................. 1-17

Monitor specications ................................................................................................1-17

Troubleshooting ............................................................................................................ 2-2

Manually installing the monitor driver ........................................................................2-4

Service information ......................................................................................................2-6

Appendix A. Service and Support ...............................................................2-7

Registering your option ...............................................................................................2-7

B

Online technical support ..............................................................................................2-7

Telephone technical support ......................................................................................2-7

Appendix B.Notices .................................................................................... 2-11

Recycling information ................................................................................................2-12

Trademarks ..................................................................................................................2-13

iii

Safety information

General Safety guidelines

For tips to help you use your computer safely, go to:
http://www.lenovo.com/safety

Before installing this product, read the Safety Information.

B

Chapter 1.Getting started

This User’s Guide provides detailed operation instructions for the user. For quick instruction

overview, please see the Setup Poster for brief information.

Shipping contents

The product package should include the following items:

• Information Flyer

• Flat Panel Monitor

• Power Cord

• HDMI Cable

• Base

• Stand

HDMI

1-1 Flat Panel Monitor User’s Guide

Notice for use

To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be

damaged by rough handling or excessive pressure.

1. Place your monitor with the screen face down on a soft at surface.

2. Align the stand assembly bracket to the monitor.

3. Insert the base towards monitor until it locks in place.
Note: To install a VESA mount, please see “Wall Mounting (Optional)”on page 2-9.

Chapter 1.Getting started 1-2

Product overview

This section will provide information on adjusting monitor positions, setting user controls,
and using the cable lock slot.

Types of adjustments

Tilt

Please see the illustration below for an example of the tilt range.

-5°

0°

22°

1-3 Flat Panel Monitor User’s Guide

Monitor controls

The keypad controls on the panel frame are accesses to various functions.

For information on how to utilize these keypad controls, please see

image” on page 2-3

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor

“Adjusting your monitor

.

Chapter 1.Getting started 1-4

Setting up your monitor

This section provides information on how to set up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety information on page iv before carrying out this

procedure.

1. Power o your computer and all attached devices, and unplug the computer power cord.

2. Connect the cables according to below icon indication.

VGA

3. For computer in HDMI connecting.

HDMI

HDMI

1-5 Flat Panel Monitor User’s Guide

4. For computer in VGA connecting.

5. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source

from

HDMI.
Note: The audio output in HDMI modes.

Chapter 1.Getting started 1-6

6. Insert the power cord into the monitor, then plug the monitor power cord and the

computer cord into grounded electrical outlets.

Note: A certied power supply cord has to be used with this equipment. The relevant
national installation and or equipment regulations shall be considered. A certied
power supply cord not lighter than ordinary polyvinyl chloride exible cord according
to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 )
shall be used. Alternative a exible cord be of synthetic rubber according to IEC 60245
(designation H05RR-F 3G 0.75mm2 ) shall be used.

7. Connect the cables with cable clip.

1-7 Flat Panel Monitor User’s Guide

8. Power on the monitor and the computer.

9. When you install the monitor driver, download the driver that corresponds to your
monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/
s22e_20. Refer to the “Manually installing the monitor driver” on page 3-5 section to

install the driver.

Registering your option

Thank you for purchasing this Lenovo™ product. Please take a few moments to register

your Product and provide us with information that will help Lenovo to better serve you

in the future. Your feedback is valuable to us in developing product and services that are
important to you, as well as in developing better ways to communicate with you. Register
your option on the following Web site:
http://www.lenovo.com/register

Lenovo will send you information and updates on your registered product unless you

indicate on the Web site questionnaire that you do not want to receive further information.

Chapter 1.Getting started 1-8

Chapter 2.Adjusting and using your monitor

This section will give you information on adjusting and using your monitor.

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer and
to avoid discomfort. Arrange your workplace and the equipment you use to suit your
individual needs and the kind of work that you perform. In addition, use healthy work habits

to maximize your performance and comfort while using your computer. For more detailed

information on any of these topics, visit the Healthy Computing Web site at:
http://www.lenovo.com/healthycomputing/.

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to work

in comfort.

Organize you work area to match the way you use materials and equipment. Keep your
work area clean and clear for the materials that you typically use and place the items that
you use most frequently, such as the computer mouse or telephone, within the easiest reach.
Equipment layout and setup play a large role in your working posture. The following topics
describe how to optimize equipment setup to achieve and maintain good working posture.

Positioning and viewing your monitor

Position and adjust your computer monitor for comfortable viewing by considering the
following items:

• Viewing distance: Recommended viewing distance between the eye and the monitor

screen is 1.5 x the diagonal of the screen. Solutions in meeting this required distance in
cramped oce situations include pulling desk away from wall or divider to make room
for monitor, using at panel or compact displays placing the monitor in the desk corner,
or placing the keyboard in an adjustable drawer to create a deeper working surface.

• Monitor height: Position the monitor so your head and neck are in a comfortable and

neutral (vertical, or upright) position. If your monitor does not have height adjustments,
you might have to place books or other sturdy objects under the base of the monitor to

achieve the desired height. A general guideline is to position the monitor such that the top

of the screen is at or slightly below your eye-height when you are comfortably seated.
However, be sure to optimize your monitor height so the line of site between your eyes

and the center the monitor suits your preferences for visual distance and comfortable
viewing when your eye muscles are in a relaxed state.

• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and

to accommodate your preferred head and neck posture.

• General location: Position your monitor to avoid glare or reections on the screen from

overhead lighting or nearby windows.

2-1 Flat Panel Monitor User’s Guide

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing.

• Use the monitor brightness, contrast, and image adjustment controls, if equipped, to

optimize the image on your screen to meet your visual preferences.

• Keep your monitor screen clean so you can focus on the screen’s contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to

periodically look away from your monitor screen and focus on a far object to allow your
eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a

vision care specialist for advice.

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you
remain comfortable and productive while you use your computer.

• Good posture starts with equipment setup: The layout of your work area and the

setup of your computer equipment have a large eect on your posture while using your
computer. Be sure to optimize the position and orientation of your equipment by following
the tips outlined in “Arranging your work area”on page 2-2 so you can maintain a
comfortable and productive posture. Also, be sure to use the adjustment capabilities of
your computer components and oce furniture to best suit your preferences now and as

your preferences change over time.

• Minor changes in posture can help avoid discomfort: The longer you sit and work in

front of your computer, the more important it is to observe your working posture. Avoid
as summing any one posture for an extended period of time. Periodically make minor
modications in your posture to help deter any discomforts that might arise. Make use of
any adjustments that your oce furniture or equipment provide to accommodate changes

in posture

• Short, periodic breaks help ensure healthy computing: Because computing is

primarily a static activity, it is particularly important to take short breaks from your work.
Periodically, stand up in front of your work area, stretch, walk for a drink of water, or
otherwise take a short break from using your computer. A short break from work gives

your body a welcome change in posture and helps to ensure you remain comfortable and

productive while you do work.

Accessibility information

Lenovo is committed to providing greater access to information and technology to people
with disabilities. With assistive technologies, users can access information in the way most
appropriate to their disability. Some of these technologies are already provided in your

operating system; others can be purchased through vendors or accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php

Chapter 2.Adjusting and using your monitor 2-2

Adjusting your monitor image

This section describes the user control features used to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the On Screen Display (OSD) is not displayed.

Table 2-1. Direct access controls

Icon Control Description

Input Source

1

2

3

4

DDC-CI

Exit Exit and return to previon level.

Auto Adjustment

Increase

Brightness Direct access to Brightness adjustment.

Enable Low Blue

Disable Low Blue
Light

Decrease

Menu

Enter

Switches the video input source

Shift back to previous level when in OSD mode.

Press and hold for 10 seconds to enable or disable the

DDC-CI function

Optimizes image (size, position, phase and clock)

(For

analog [VGA] source only)

Press to move to previous item.

Press to Increase current value on adjusment bar.

Press and hold for 3 seconds to enable Low Blue

Light.

Press and hold for 3 seconds to disable Low Blue

Light.

Press to move to next item.

Press to decrease current value on adjusment bar.

To access OSD menu.

Press to conrm selection.
Press and hold for 10 seconds will lock menu/un-lock

menu.

Press to enter next level on main menu/sub menu
status or enter previous level on adjustment bar.

2-3 Flat Panel Monitor User’s Guide

Using the On-Screen Display(OSD) controls

To adjust the settings, the user controls can be viewed through the OSD.

S22e-20

®

Monitor Controls

Brightness 75

Advanced Settings

Port Settings

Menu Settings

Exit

Input Signal: HDMI

Resolution: 1920x1080 Refresh Rate: 60Hz

75Contrast

Color Mode : Reddish

To use the controls:

1. Press to open the main OSD menu.

2. Use or to move among the icons. Select an icon and press to access that
function. If there is a sub-menu, you can move between options using or , then
press to select that function. Use or to make adjustments then press to save.

3. Press

to move backwards through the sub-menus and exit from the OSD.

4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow
adjustments to the OSD.

5. Enables DDC/CI by default. Use OSD Exit Key, press and hold

for 10 seconds to

disable / enable DDC/CI function. A message "DDC/CI disable" is shown on the screen.

6. The ENERGY STAR option resets all user settings to default values so that the monitor
can meet the requirements of Energy Star.

Energy Star is an energy saving program for consumer electronics led by the U.S.

government. It was launched in 1992 by EPA and DOE to reduce energy consumption

and greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and

environmental protection. It improves the concept of energy eciency of consumers and
manufacturers, and eectively guides the market.
The regulation of Energy Star improves energy eciency and reduces air pollution by using
more energy-ecient equipment in homes, oces and factories. One way to achieve this

goal is to use management to reduce energy consumption when products are not in use.

The default settings for monitors conform to Energy Star certication. Any changes by

users for more features and functionalities may increase power consumption, which will
exceed the limitation of Energy Star’s standard. If the user changes the options related to

energy eciency when using, such as brightness, color mode, etc., select All Reset Factory

or choose the Energy Star option, the power consumption will be restored to the energy

eciency with Energy Star standard.

For more information, please refer to (www.energystar.gov/products). All products of
Energy Star will be posted online and can be accessed directly by governments, public
institutions and consumers.

Chapter 2.Adjusting and using your monitor 2-4

Table 2-1. OSD fncti

OSD Icon on

Main Menu

Monitor Controls

Advanced

Settings

Button repeat rate

Port Settings

Sub menu Description

Brightness Adjusts overall screen brightness.

Contrast

Dynamic Contrast

Over Drive

Color Mode

Aspect Ratio

Automatic

Image Setup

FreeSync

Input signal

Adjusts difference between light and dark

areas.

• On

• O

• O

• Normal

• Extreme

Adjust intensity of red, green, and

blue.
Preset mode

• SRGB

• Neutral

• Reddish

• Bluish

• Low Blue Light

Custom

• Red: Increases or decreases the

saturation of ’red’ in the image.

• Green: Increases or decreases

the saturation of ’green’ in the
image.

• Blue: Increases or decreases the

saturation of ’blue’ in the
image.

• Full Screen: Expand image to

full screen.

• Original AR: Same Aspect

Ratio with input signal.

• Optimizes image (size,

position, phase and clock).

• Clock

• Phase

• H. Position

• V.Position

• O

• Default

• Slow

• O

• On

This monitor can accept video

signals through three dierent
connectors. Most desktop

computers use a analog connector.
Select digital among OSD Controls

when you use VGA / HDMI.

- Select 1-VGA (digital)

- Select 2-HDMI (digital)

Controls and
Adjustments

All input ports

Only for VGA

input(Analog)

All input ports

2-5 Flat Panel Monitor User’s Guide

OSD Icon on

Main Menu

Menu Settings

Sub menu Description

Change languages of menu.

The language chosen only aects

Language

Menu time out

Menu Horizontal

Menu Vertical

the language of the OSD. It has no

eect on any software running on

the computer.
Set the duration of time that the
OSD will remain active when no
operation is performed.

Adjust menu Horizontal location.

Adjust menu Vertical location.

Controls and

Adjustments

All input ports

Exit

Tansparency

Factory Default

Adjust menu Tansparency location.

• Ye s

• No

• Exit from menu

Chapter 2.Adjusting and using your monitor 2-6

Selecting a supported display mode

The display mode of the monitor uses is controlled by the computer. Therefore, refer to your
computer documentation on how to change display modes.
The image size, position and shape might be changed when the display mode changes. This

is normal and the image can be re-adjusted using automatic image setup and the image
controls. Unlike CRT monitors, which require a high refresh rate to minimize icker, LCD
or Flat Panel technology is inherently icker-free.
Note: If your system has previously been used with a CRT monitor and is currently
congured to a display mode outside the range of this monitor, you may need to reattach
the CRT monitor temporarily until you have re-congured the system; preferably to 2560 x
1080 at 60 Hz, which is a common display mode.

The display modes shown below have been optimized at the factory.

Timing Refresh rate(Hz)

640x480 60 Hz

640x480 67 Hz

640x480 72 Hz

640x480 75 Hz

720x400 70 Hz

800x600 60 Hz

800x600 72 Hz

800x600 75 Hz

832x624 75 Hz

1024x768 60 Hz

1024x768 70 Hz

1024x768 75 Hz

1152x864 75 Hz

1280x1024 60 Hz

1280x1024 70 Hz

1280x1024 75 Hz

1440x900 60 Hz

1680x1050 60 Hz

1920x1080 60 Hz

1920x1080 75 Hz

2-7 Flat Panel Monitor User’s Guide

Understanding power management

Power management is invoked when the computer recognizes that you have not using your
mouse or keyboard for a user-denable period. There are several states as described in the

table below.

For optimal performance, switch o your monitor at the end of each working day, or

whenever you expect to leave it unused for long periods during the day.

Table 2-3. Power indicator

State

On White Normal

Standby/Suspend Amber Blank

O O Blank

Power
Indicator

Screen Restoring Operation Compliance

Press a key or move the mouse.

There may be a slight
delay reappears.
Note: Standby also occurs
if there is no image output to the
monitor.

Press power key to switch on

There may be a slight delay
before the image reappears.

Power Management Modes

VESA Modes

Normal operation Active Active Active White

Active-o mode Inactive Inactive O Amber Less than 0.3 W

Switch o - - - O Less than 0.3 W

Horizontal
Sync

Vertical
Sync

Video

Power
Indicator

Power Consumption

19 W (maximum)*

15 W (typical)

ENERGY STAR

ENERGY STAR

Energy Star Power Consumption

P

ON

E

TEC

13.8 W

42.65 kWh

** Maximum power consumption with max luminance.

This document is informational only and reects laboratory performance. Your product may
perform dierently, depending on the software, components and peripherals you ordered

and shall have no obligation to update such information. Accordingly, the customer should

not rely upon this information in making decisions about electrical tolerances or otherwise.

No warranty as to accuracy or completeness is expressed or implied.

Chapter 2.Adjusting and using your monitor 2-8

Caring for your monitor

Be sure to turn o the power before you perform any maintenance on the monitor.

Do not:

• Apply water or liquid directly to your monitor.

• Use solvents or abrasives.

• Use ammable cleaning materials to clean your monitor or any other electrical equipment.

• Touch the screen area of your monitor with sharp or abrasive items. This type of contact

may cause permanent damage to your screen.

• Use any cleaner which contains an anti-static solution or similar additives. This may harm

the coating of the screen area.

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the

screen.

• Remove grease or nger marks with a damp cloth and a little mild detergent.

Detaching the monitor base and stand

Step 1: Place the monitor on a soft and at surface.
Step 2: Press and hold the stand release button.
Step 3: Lift the stand up and away from the monitor.

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit. To convert your LCD display
from a desk-mounted to a wall-mounted display, do the following:

Step 1: Verify that the Power button is turned O, then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.

Step 3: Remove the base and stand from the monitor, refer to “Detaching the monitor base
and stand” on page 2-9

.

2-9 Flat Panel Monitor User’s Guide

Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit.
(100mm x100mm distance), the type of VESA mounting screw is M4 x 10 mm.

VESA hole

Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting
kit.
For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

Note:
When you use a exible arm, do not tilt the monitor downward by more than 5

degrees.

Chapter 2.Adjusting and using your monitor 2-10

Chapter 3.Reference information

This section contains monitor specications, instructions to manually install the monitor

driver, troubleshooting information.

Monitor specications

Table 3-1. Monitor specications for type-model 62C6-GAR1-WW /62C6-GCR1-CB

Dimensions Depth 173.10mm (6.81 in.)

Height 405.10mm (15.95 in.)

Width 489.30 mm (19.26 in.)

Stand Tilt Range: -5o~22

VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.)

Image Viewable image size 546.1 mm (21.5 in.)

Maximum height 476.064 mm (18.74 in.)

Maximum width 267.786 mm (10.54 in.)

Pixel pitch 0.24795 mm(0.01 in.)

o

Power input Supply voltage

Max supply current

Power consumption

Note: Power

consumption gures

are for the monitor
and the power supply
combined.

Note: Typical power
consumption is tested
under OSD default
setting.

Video input HDMI

(Digital)

Video input VGA

(Digital)

Normal operation <19 W (Max)

Standby/Suspend <0.3 W

O <0.3 W at 100VAC and 240VAC

Interface HDMI

Input signal VESA TMDS (Panel Link™)

Horizontal addressability 1920 pixels (max)

Vertical addressability 1080 lines (max)

Clock frequency 165 MHz (max)

Interface VGA

Input signal VESA TMDS (Panel Link™)

100-240V AC

1.5A

<15 W (Typical)

1 Flat Panel Monitor User’s Guide

Horizontal addressability 1920 pixels (max)

Vertical addressability 1080 lines (max)

Clock frequency 205 MHz (max)

Communications VESA DDC/CI

Supported Display
Modes

Horizontal frequency 54 kHz – 90 kHz

Vertical frequency 49 Hz – 76 Hz

Native Resolution 1920 x 1080 at 60 Hz

Temperature Operating 0° to 40°C (32°F to 104° F)

Storage -20° to 60°C (-4°F to 140° F)

Shipping -20° to 60°C (-4° F to 140° F)

Humidity Operating 10% to 80% non-condensing

Storage 5% to 95% non-condensing

Shipping 5% to 95% non-condensing

Chapter 3.Reference information 3-2

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate
to your problem.

Table 3-2. Troubleshooting

Problem Possible cause Suggested action Reference

The words” Out

of Range” are

shown on the
screen, and the
power indicator is

ashing white.

The image quality

is unacceptable

The system is set to a
display mode which is
not supported by the
monitor

The video signal cable is
not
connected with the
monitor or system
completely.

• If you are replacing an old
monitor, reconnect it and

adjust the display mode to
within the specied range

for your new monitor.

• If using a Windows
system, restart the system
in safe mode, then select
a supported display mode
for your computer.

• If these options do not

work, contact the Customer

Support Centre.

Be sure the signal cable is

rmly plugged into the system

and monitor.

“Selecting a
supported display
mode”on page 2-7

“Connecting and
turning on your
monitor”on page

1-5

The power
indicator is not
lit and there is no
image.

Screen is blank

and power
indicator is amber.

The power
indicator is
but there is no
image

amber

The color settings may be
incorrect.

The automatic image
setup function was not
performed.

• The monitor’s
power switch is
not switched on.

• The power cord is
loose or disconnected.

• There is no power
at the outlet.

The monitor is in Standby

/ Suspend mode

The video signal cable

,

is loose or disconnected
from the system or
monitor

The monitor brightness
and contrast are at the
lowest setting.

Select another color setting
from the OSD menu.

Perform automatic image setup. “Adjusting your

• Be sure the power cord
is connected properly.

• Be sure the outlet has power.

• Power on the monitor.

• Try using another power cord.

• Try using another
electrical outlet.

• Press any key on the

keyboard or move the

mouse to restore operation.

• Check the Power options
settings on your computer.

Be sure the video cable is
connected with the system
properly

Adjust the brightness and

contrast setting on the OSD
menu.

“Adjusting your

monitor image”on

page 2-3

monitor image” on

page 2-3

“Connecting and
turning on your
monitor” on page

1-5

“Understanding
power management”

on page 2-8

“Connecting and
turning on your
monitor” on page

1-5

“Adjusting your

monitor image” on

page 2-3

3-3 Flat Panel Monitor User’s Guide

Problem Possible cause Suggested action Reference

One or more of
the pixels appear
discolored

This is a characteristic of
the LCD technology and
is not an LCD defect

If there are more than ve

pixels missing, contact the
Support Center

“Appendix A.
Service and Support”

on page A-1

• Fuzzy lines
in text or a
blurryimage

• Horizontal
or vertical

lines through
the image.

• Image setup has not
been optimized

• Your system
DisplayProperties
setting have not
been optimized.

Adjust the resolution settings

on your system to match
the native resolution for this

monitor: 1920 x 1080 at 60 Hz.

Perform automatic image setup.
If automatic image setup does
not help, perform manual image
setup.

When working in the native
resolution, you may nd

additional improvements by

adjusting the Dots Per Inch

(DPI) setting on your system.

“Adjusting your

monitor image”on

page 2-3

“Selecting a
supported display
mode”on page 2-7

See the Advanced
section of your
system’s display
properties.

Chapter 3.Reference information 3-4

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7,

Microsoft Windows 10.

Installing the monitor driver in Windows 7

To use the Plug and Play feature in Microsoft Windows 7, do the following:

1. Turn o the computer, all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then the system unit. Allow your
computer to start the Windows 7 operating system.

4. From the Lenovo website https://pcsupport.lenovo.com/solutions/s22e_20,
nd the corresponding monitor driver and download it to a PC
to which this monitor is connected (such as a desktop).

5. Open the Display Properties window by clicking Start, Control Panel,
Hardware and Sound icon, and then click the Display icon.

6. Click the Change the display settings tab.

7. Click the Advanced Settings icon.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to nd the driver program.

12. Select Pick from the list of device driver program on the computer.

13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path:

X:\Monitor Drivers\Windows 7
(where X indicates “the folder in which the downloaded

driver is located”(such as a desktop)).

14. Select the “lenS22e-20.inf” le and click the Open button. Click the OK button.

15. In the new window, select LEN S22e-20 and click Next.

16. After the installation is complete, delete all downloaded les and close all windows.

17. Restart the system. The system will automatically select the maximum
refresh rate and corresponding Color Matching Proles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x
480 at refresh rate of 60 Hz.

3-5 Flat Panel Monitor User’s Guide

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

1. Turn o the computer, all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then the system unit. Allow your
computer to start the Windows 10 operating system.

4. From the Lenovo website https://pcsupport.lenovo.com/solutions/s22e_20,
nd the corresponding monitor driver and download it to a PC
to which this monitor is connected (such as a desktop).

5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control
Panel, then double click the icon of Hardware and Sound, and then click Display.

6. Click the Change the display settings tab.

7. Click the Advanced Settings icon.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to nd the driver program.

12. Select Pick from the list of device driver program on the computer.

13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path:

X:\Monitor Drivers\Windows 10
(where X indicates “the folder in which the downloaded

driver is located” (such as a desktop)).

14. Select the “lenS22e-20.inf” le and click the Open button. Click the OK button.

15. In the new window, select LEN S22e-20 and click Next.

16. After the installation is complete, delete all downloaded les and close all windows.

17. Restart the system. The system will automatically select the mS22e­20aximum refresh rate and corresponding Color Matching Proles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x
480 at a refresh rate of 60 Hz.

Getting further help

If you still can’t solve your problem, please contact the Lenovo Support Center. For more
information on contacting the Support Center, please see Appendix A.“Service and Support”
on page A-1.

Chapter 3.Reference information 3-6

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident,

misuse, abuse, improper installation, usage not in accordance with product specications

and instructions, natural or personal disaster, or unauthorized alterations, repairs or

modications.
The following are examples of misuse or abuse and not covered by warranty:

• Images burned on to the screen of a CRT monitor. Burned image is preventable by

utilizing a moving screen saver or power management.

• Physical damage to covers, bezel, base and cables.

• Scratches or punctures on monitor screens.

Service parts

The following parts are for use by Lenovo service, or Lenovo authorized dealers to support
the customer warranty. Parts are for service use only. The table below shows information

for model (A21215FS0/ 62C6-GAR1-WW 62C6-GCR1-CB).

Table 3-3. List of service parts

Replaceable Unit)

Part number

FRU (Field

5D11C22940

Description

S22e-20 - 21.5 inch FRU

Monitor (HDMI)

Machine Type

Model (MTM)

62C6 Raven Black

colour

5C11C22935 S22e-20 HDMI cable 1.8m 62C6 Raven Black

5SE1C22943

S22e-20-FRU Stand and

Bas

e

62C6 Raven Black

3-6 Flat Panel Monitor User’s Guide

Appendix A. Service and Support

The following information describes the technical support that is available for your product,

during the warranty period or throughout the life of the product. Refer to your Lenovo

Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted
computer Accessories and content. Go to: http://www.lenovo.com/support

Online technical support

Online technical support is available during the life of your product through the Lenovo

Support Web site at http://www.lenovo.com/ support

Product replacement assistance or exchange of defective components also is available
during the warranty period, assistance for replacement or exchange of defective components
is available. In addition, if your option is installed in a Lenovo computer, you might be
entitled to service at your location. Your technical support representative can help you
determine the best alternative.

Telephone technical support

Installation and conguration support through the Customer Support Center will be
available until 90 days after the option has been withdrawn from marketing. After

that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion.
Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following

information available: option name and number, proof of purchase, computer

manufacturer, model, serial number and manual, the exact wording of any error message,

description of the problem, and the hardware and software conguration information for

your system.

Your technical support representative might want to walk you through the problem while

you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone
list for Lenovo Support is always available at: http://consumersupport.lenovo.com

Country or Region Telephone Number

Argentina 0800-666-0011 (Spanish, English)

Australia 1-800-041-267 (English )

Austria 0810-100-654 (local phone) (German)

Belgium Warrant service and support: 02-339-36-11 (Dutch, French)

Bolivia 0800-10-0189 ( Spanish)

Calls made from within the Sao Paulo region: 11-3889-8986

Brazil

Calls made from outside the Sao Paulo region: 0800-701-4815

(Portuguese)

A-1 Flat Panel Monitor User’s Guide

Country or Region Telephone Number

Brunei Darussalam Dial 800-1111 (English)

Canada 1-800-565-3344 (English, French)

Chile 800-361-213(Spanish )

China Technical Support Line: 400-100-6000 (Mandarin)

China

(Hong Kong S.A.R.)

China

(Macau S.A.R.)

Colombia 1-800-912-3021 (Spanish)

Costa Rica 0-800-011-1029( Spanish )

Croatia 385-1-3033-120(Croatian)

Cyprus 800-92537(Greek)

Czech Republic 800-353-637(Czech)

Denmark Warranty service and support: 7010-5150 (Danish)

Dominican Republic 1-866-434-2080(Spanish )

(852) 3516-8977

(Cantonese, English, Mandarin)

0800-807 / (852) 3071-3559

(Cantonese, English, Mandarin)

Ecuador 1-800-426911 (OPCION 4) (Spanish )

Primary: 0800-0000-850

Egypt

El Salvador 800-6264 (Spanish)

Estonia

Finland Warranty service and support: [phone](Finnish)

France Warranty service and support (hardware): 0810-631-213(French)

Germany Warranty service and support: 0800-500-4618 (toll-free)(German)

Greece Lenovo Business Partner (Greek)

Guatemala

Honduras Dial 800-0123(Spanish)

Hungary [phone] (English, Hungarian)

India

Indonesia

Ireland Warranty service and support: 01-881-1444 (English)

Secondary:0800-0000-744

(Arabic, English)

372-66-0-800
(Estonian, Russian, English)

Dial 999-9190, wait for operator,
and request to reach 877-404-9661 (Spanish)

Primary: 1800-419-4666 (Tata)
Secondary: 1800-3000-8465 (Reliance)
Email: [email protected] (English and Hindi)
1-803-442-425
62 213-002-1090 (Standard Charges Apply)

(English, Bahasa Indonesia)

Appendix A. Service and Support 2

Country or Region Telephone Number

Israel

Italy Warranty service and support: [phone] (Italian)

Japan

Kazakhstan 77-273-231-427(Standard charges Apply) (Russian , English)

Korea

Latvia 371-6707-360(Latvian, Russian, English)

Lithuania 370 5278 6602(Italian, Russian, English )

Luxembourg

Malaysia

Malta 356-21-445-566(English, Italian, Maltese Arabic)

Mexico 001-866-434-2080(Spanish)

Netherlands 020-513-3939 (Dutch)

New Zealand 0508-770-506 (English )

Givat Shmuel Service and Center: [phone]
(Hebrew, English)

0120-000-817

(Japanese, English)

080-513-0880 (Collect Call)
02-3483-2829 (Toll Call) (Korean)

ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and
ThinkPad: 352-360-385-222 (French)
1-800-88-0013
03-7724-8023 (Standard Charges Apply) (English)

Nicaragua 001-800-220-2282 (Spanish)

Norway 8152-1550(Norwegian)

Panama Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish)

Peru 0-800-50-866 (OPCION 2) (Spanish)

Philippines

Poland

Portugal 808-225-115 (Standard Charges Apply) (Portuguese)

Romania 4-021-224-4015(Romanian)

Russia

Singapore

Slovakia ThinkStation and ThinkServer: 421-2-4954-5555

Slovenia 386-1-2005-60 (Slovenian)

1-800-8908-6454 (GLOBE subscribers)
1-800-1441-0719 (PLDT subscribers) (Tagalog, English)
Laptops and tablets branded with logo Think: 48-22-273-9777
ThinkStation and ThinkServer: 48-22-878-6999

(Polish, English )

[phone]
[phone]
(Standard Charges Apply)(Russian)
1-800-415-5529
6818-5315 (Standard Charges Apply)

(English, Mandarin, Bahasa Malaysia)

Spain 34-917-147-833(Spanish)

Sri Lanka [phone] (Sumathi Information systems) (English)

3 Flat Panel Monitor User’s Guide

Country or Region Telephone Number

Sweden Warranty service and support: 077-117-1040 (Swedish)

Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian)

Taiwan 0800-000-702 (Mandarin)

Thailand

Turkey 444-04-26 (Turkish)

United Kingdom

United States 1-800-426-7378 (English)

Uruguay 000-411-005-6649 (Spanish)

Venezuela 0-800-100-2011 (Spanish)

Vietnam

001-800-4415-734
([phone] (Standard Charges Apply)(Thai, English)

Standard warranty support: 03705-500-900 ( local rate) Standard
warranty support: 08705-500-900(English)

120-11072 (Toll Free)
84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)

Appendix A. Service and Support 4

Appendix B.Notices

Lenovo may not oer the products, services, or features discussed in this document in all

countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program,
or service is not intended to state or imply that only that Lenovo product, program, or

service may be used. Any functionally equivalent product, program, or service that does
not infringe any Lenovo intellectual property right may be used instead. However, it is the

user’s responsibility to evaluate and verify the operation of any other product, program, or
service.

Lenovo may have patents or pending patent applications covering subject matter described

in this document. The furnishing of this document does not give you any license to these

patents. You can send license inquiries, in writing to:

Lenovo (United States), Inc.

1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow disclaimer of express or implied warranties in certain

transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes
are periodically made to the information herein; these changes will be incorporated in

new editions of the publication. Lenovo may make improvements and/or changes in the
product(s) and/or the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other

life support applications where malfunction may result in injury or death to persons.
The information contained in this document does not aect or change Lenovo product
specications or warranties. Nothing in this document shall operate as an express

or implied license or indemnity under the intellectual property rights of Lenovo or

third parties. All information contained in this document was obtained from specic

environments and presented as an illustration. The result obtained in other operating
environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believe
appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience

only and do not in any manner serve as an endorsement of those Web sites. The materials
at those Web sites are not part of the materials for this Lenovo product, and use of those

Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment.

Therefore, the result obtained in other operating environments may vary signicantly.
Some measurements may have been made on development-level systems and there is

no guarantee that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation. Actual

results may vary. Users of this document should verify the applicable data for their specic

environment.

B-1 Flat Panel Monitor User’s Guide

Recycling information

https://www

Lenovo encourages owners of information technology (IT) equipment to responsibly
recycle their equipment when it is no longer needed. Lenovo oers a variety of programs
and services to assist equipment owners in recycling their IT products. For information on
recycling Lenovo products, go to:

http://www.lenovo.com/recycling

https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/

Collecting and recycling a disused Lenovo computer or monitor

.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/

If you are a company employee and need to dispose of a Lenovo computer or monitor
that is the property of the company, you must do so in accordance with the Law for

Promotion of Eective Utilization of Resources. Computers and monitors are categorized

as industrial waste and should be properly disposed of by an industrial waste disposal

contractor certied by a local government. In accordance with the Law for Promotion of
Eective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and
Recycling Services, for the collecting, reuse, and recycling of disused computers and

monitors. For details, visit the Lenovo Web site at

https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/. Pursuant to the Law
for Promotion of Eective Utilization of Resources, the collecting and recycling of home­used computers and monitors by the manufacturer was begun on October 1, 2003. This
service is provided free of charge for home-used computers sold after October 1, 2003.

For details, visit the Lenovo Web site at

https://www.lenovo.com/jp/ja/services_warranty/recycle/personal/.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above
for collecting and recycling a disused computer or monitor.

Appendix B. Notices B-2

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo
The Lenovo logo

ThinkCentre
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of

companies.

Other company, product, or service names may be trademarks or service marks of others.

3 Flat Panel Monitor User’s Guide