Lenovo ThinkPad P1, ThinkPad X1 Extreme User Guide [en, ar, he, uk]

Download

P1/X1 Extreme User Guide

Read this first

Before using this information and the product it supports, ensure that you read and understand the following:

• Safety and Warranty Guide

• Setup Guide

• Appendix B “Important safety information” on page 103

Lenovo makes constant improvement on the documentation of your computer, including this User Guide. To get all the latest documents, go to:

https://support.lenovo.com

Depending on the version of operating systems, some user interface instructions might not be applicable to your computer.

Third Edition (April 2019)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925.

Contents

Chapter 1. Product overview . . . . . . 1

Computer controls, connectors, and indicators . . . 1

Front view . . . . . . . . . . . . . . . . 1

Left-side view. . . . . . . . . . . . . . . 3

Right-side view . . . . . . . . . . . . . . 4

Bottom view . . . . . . . . . . . . . . . 5

Status indicators . . . . . . . . . . . . . 5

Important product information . . . . . . . . . . 7

Machine type and model information. . . . . . 7

FCC ID and IC Certification information. . . . . 8

Labels for the Windows operating systems . . . 8

Computer features. . . . . . . . . . . . . . . 9

Statement on USB transfer rate . . . . . . . 10

Computer specifications . . . . . . . . . . . 10

Operating environment . . . . . . . . . . . . 10

Lenovo programs . . . . . . . . . . . . . . 11

Accessing Lenovo programs . . . . . . . . 11

An introduction to Lenovo programs . . . . . 11

Chapter 2. Using your computer . . . 13

Frequently asked questions . . . . . . . . . . 13

Using the multi-touch screen . . . . . . . . . 14

Using the special keys . . . . . . . . . . . . 16

Using the ThinkPad pointing device . . . . . . . 17

ThinkPad pointing device overview . . . . . 17

Using the TrackPoint pointing device. . . . . 18

Using the trackpad. . . . . . . . . . . . 19

Using the trackpad touch gestures . . . . . 20

Customizing the ThinkPad pointing device . . 21

Replacing the cap on the pointing stick . . . . 21

Power management . . . . . . . . . . . . . 22

Using the ac power adapter . . . . . . . . 22

Battery . . . . . . . . . . . . . . . . 22

Managing the battery power . . . . . . . . 23

Power-saving modes . . . . . . . . . . . 23

Cabled Ethernet connection . . . . . . . . . . 24

Wireless connections . . . . . . . . . . . . 24

Using the wireless-LAN connection . . . . . 24

Using the Bluetooth connection. . . . . . . 25

Using the Airplane mode . . . . . . . . . 26

Using audio features . . . . . . . . . . . . . 26

Using the cameras. . . . . . . . . . . . . . 26

Using a media card or a smart card . . . . . . . 27

Using an external display . . . . . . . . . . . 29

Using Lenovo Pen Pro . . . . . . . . . . . . 30

Finding ThinkPad options . . . . . . . . . . . 32

Traveling with your computer . . . . . . . . . 32

Chapter 3. Accessibility, ergonomic,

and maintenance information . . . . . 35

Accessibility information . . . . . . . . . . . 35

Ergonomic information . . . . . . . . . . . . 37

Cleaning and maintenance . . . . . . . . . . 38

Chapter 4. Security . . . . . . . . . . 41

Using passwords . . . . . . . . . . . . . . 41

Passwords introduction . . . . . . . . . . 41

Setting, changing, or removing a password . . 42

Hard disk security . . . . . . . . . . . . . . 43

Setting the security chip . . . . . . . . . . . 44

Using the fingerprint reader . . . . . . . . . . 44

Deleting data from your storage drive . . . . . . 46

Using firewalls . . . . . . . . . . . . . . . 47

Protecting data against viruses . . . . . . . . . 47

Chapter 5. Advanced

configuration . . . . . . . . . . . . . . 49

Installing a Windows 10 operating system . . . . 49

Installing device drivers. . . . . . . . . . . . 50

Using the ThinkPad Setup program . . . . . . . 51

Configuring ThinkPad Setup . . . . . . . . 51

Changing the startup sequence . . . . . . . 51

Updating the UEFI BIOS. . . . . . . . . . 52

BIOS menu. . . . . . . . . . . . . . . 52

Using system management . . . . . . . . . . 64

Chapter 6. Configuring RAID . . . . . 67

Storage drive requirements for RAID levels . . . . 67

Entering the Intel RST configuration utility . . . . 67

Creating RAID volumes . . . . . . . . . . . . 68

Deleting RAID volumes . . . . . . . . . . . . 69

Resetting storage drives to non-RAID . . . . . . 69

Rebuilding RAID 1 volumes . . . . . . . . . . 69

Chapter 7. Troubleshooting

computer problems . . . . . . . . . . 71

General tips for preventing problems . . . . . . 71

Diagnosing problems . . . . . . . . . . . . 71

Troubleshooting . . . . . . . . . . . . . . 72

Computer stops responding . . . . . . . . 72

Spills on the keyboard . . . . . . . . . . 72

Error messages . . . . . . . . . . . . . 72

Beep errors. . . . . . . . . . . . . . . 74

Memory module problems . . . . . . . . . 75

Ethernet problems . . . . . . . . . . . . 76

Wireless-LAN problem . . . . . . . . . . 77

Bluetooth problem . . . . . . . . . . . . 77

ThinkPad pointing device problems . . . . . 77

Keyboard problems . . . . . . . . . . . 77

Computer screen problems . . . . . . . . 78

External monitor problems. . . . . . . . . 80

Audio problems . . . . . . . . . . . . . 81

Battery problems . . . . . . . . . . . . 82

Power button problem . . . . . . . . . . 83

Boot problems . . . . . . . . . . . . . 83

Software problem . . . . . . . . . . . . 83

Chapter 8. Recovery information . . . 85

Resetting your computer . . . . . . . . . . . 85

Using advanced startup options . . . . . . . . 85

Recovering your operating system if Windows 10

fails to start . . . . . . . . . . . . . . . . 85

Creating and using a recovery USB drive . . . . . 86

Chapter 9. Replacing devices . . . . . 87

Customer Replaceable Units. . . . . . . . . . 87

Static electricity prevention . . . . . . . . . . 87

Disabling the built-in battery . . . . . . . . . . 88

Replacing the bottom cover . . . . . . . . . . 88

Replacing a memory module. . . . . . . . . . 89

Replacing the M.2 solid-state drive . . . . . . . 91

Replacing the speaker assembly . . . . . . . . 93

Replacing the coin-cell battery . . . . . . . . . 95

Chapter 10. Getting support. . . . . . 97

Before you contact Lenovo . . . . . . . . . . 97

Getting help and service . . . . . . . . . . . 97

Lenovo Support Web site . . . . . . . . . 98

Calling Lenovo . . . . . . . . . . . . . 98

Purchasing additional services . . . . . . . . . 99

Appendix A. Supplemental information about the Ubuntu operating

system . . . . . . . . . . . . . . . . . 101

Appendix B. Important safety

information . . . . . . . . . . . . . . . 103

Appendix C. Regulatory

information . . . . . . . . . . . . . . . 115

Appendix D. WEEE and recycling statements of countries and

regions . . . . . . . . . . . . . . . . . 121

Appendix E. Restriction of Hazardous Substances (RoHS) Directive

of countries and regions . . . . . . . . 125

Appendix F. ENERGY STAR model

information . . . . . . . . . . . . . . . 129

Appendix G. Notices. . . . . . . . . . 131

Appendix H. Trademarks . . . . . . . 133

ii P1/X1 Extreme User Guide

Chapter 1. Product overview

This chapter provides basic information to help you get familiar with your computer.

Computer controls, connectors, and indicators

This section introduces hardware features of the computer.

Front view

1 ThinkShutter (available on some models) 2 Conventional camera (available on some models)

3 Microphones

5 Power button 6 Fingerprint reader

4 Infrared camera (available on some models)

7 Trackpad 8 TrackPoint buttons

9 TrackPoint

1 ThinkShutter (available on some models)

pointing stick

10 Multi-touch screen (available on some models)

You can use ThinkShutter to cover (slide to the right) or unveil (slide to the left) the camera lens.

2 Conventional camera (available on some models)

The camera enables you to take pictures or hold a video conference. See “Using the cameras” on page 26.

3 Microphones

The microphones capture sound and voice when used with a program capable of handling audio.

4 Infrared camera (available on some models)

The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication. After setting the infrared camera for face authentication, you can unlock your computer by scanning your face instead of using a password. See “Using the cameras” on page 26.

5 Power button

Press the power button to turn on the computer or put the computer to sleep mode.

To turn off the computer, open the Start menu and click

Power, and then click Shut down.

If your computer is unresponsive, you can turn off the computer by pressing and holding the power button for four or more seconds. If the computer cannot be turned off, see “Computer stops responding” on page

72.

You also can define what the power button does. For example, by pressing the power button, you can turn off the computer or put the computer to sleep or hibernation mode. To change what the power button does:

1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Power Options ➙ Choose what the power buttons do.

3. Follow the instructions on the screen.

6 Fingerprint reader

Fingerprint authentication provides simple and secure user access by associating your fingerprint with a password. See “Using the fingerprint reader” on page 44.

ThinkPad

7 Trackpad

8 TrackPoint buttons

9 TrackPoint pointing stick

pointing device

Your computer is equipped with the Lenovo-unique ThinkPad pointing device. See “Using the ThinkPad pointing device” on page 17.

10 Multi-touch screen (available on some models)

The multi-touch screen enables you to use your computer with simple touch gestures. See “Using the multitouch screen” on page 14.

P1/X1 Extreme User Guide

Left-side view

1 Power connector

3 HDMI™ connector 4 Mini Ethernet connector

5 Audio connector

1 Power connector

2 USB-C™ connectors (Thunderbolt™ 3 compatible)

Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery.

2 USB-C connectors (Thunderbolt 3 compatible)

The USB-C connectors on your computer support both the USB Type-C™ standard and the Thunderbolt 3 technology. With an appropriate USB-C cable connected, you can use the connectors to transfer data, charge your device, or connect your computer to external displays.

Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to:

https://www.lenovo.com/accessories

Note: When the battery power is below 10%, the USB-C accessories connected to the USB-C connectors might not work correctly.

3 HDMI connector

The High-Definition Multimedia Interface (HDMI) connector is a digital audio and video interface. It enables you to connect your computer to a compatible digital audio device or video monitor, such as a high-definition television (HDTV).

4 Mini Ethernet connector

The mini Ethernet connector makes your computer thinner than the ones with a standard Ethernet connector. To connect your computer to a local area network (LAN) through the mini Ethernet connector, you need an Ethernet extension adapter. The Ethernet extension adapter is available as an option and can be purchased from

https://www.lenovo.com/accessories.

5 Audio connector

You can connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug to the audio connector to listen to the sound from the computer.

If you are using a headset with a function switch, do not press this switch while using the headset. If you press the switch, the headset microphone is disabled, and the integrated microphones on the computer are enabled instead.

Note: The audio connector does not support a conventional microphone. See “Using audio features” on page 26.

Chapter 1. Product overview 3

Right-side view

1 Smart-card slot (available on some models)

3 USB 3.1 connector Gen 1 4 Always On USB 3.1 connector Gen 1

5 Security-lock slot

1 Smart-card slot (available on some models)

2 Media-card slot

You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). See “Using a media card or a smart card” on page 27.

2 Media-card slot

You can insert a flash media card into the media-card slot for data access or storage. See “Using a media card or a smart card” on page 27.

3 USB 3.1 connector Gen 1

You can use the connector to connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer.

Attention: When you attach a USB cable to this connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged.

4 Always On USB 3.1 connector Gen 1

To charge the USB-compatible devices when your computer is off, in sleep mode, or in hibernation mode, enable the Always On USB feature on your computer.

To configure the Always On USB settings:

1. Start the Lenovo Vantage program. See “Accessing Lenovo programs” on page 11.

2. Click Hardware Settings ➙ Power.

3. Locate the Always On USB section and follow the instructions on the screen to make your preferred setting.

Note: The Always On USB 3.1 connector Gen 1 does not work if you click Charge from Sleep and your computer is off without connecting to ac power.

5 Security-lock slot

To protect your computer from theft, lock your computer to a desk, table, or other fixture through a security cable lock designed to fit the security-lock slot on your computer.

Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at

www.lenovoquickpick.com/

https://

P1/X1 Extreme User Guide

Bottom view

1 Emergency-reset hole

2 Speakers

If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter. Then, insert a straightened paper clip into the emergency-reset hole to reset the computer.

2 Speakers

Your computer is equipped with a pair of stereo speakers.

Status indicators

This topic provides information about locating and identifying the various status indicators on your computer.

Chapter 1. Product overview 5

Note: Depending on the model, your computer might look different from the following illustrations.

6 P1/X1 Extreme User Guide

1 Camera indicator

When this indicator is on, the camera is in use.

2 4 System status indicators

The indicator in the ThinkPad logo on the computer lid and the indicator in the power button show the system status of your computer.

• Blinks for three times: The computer is initially connected to power.

• On: The computer is on (in normal mode).

• Off: The computer is off or in hibernation mode.

• Blinks rapidly: The computer is entering sleep or hibernation mode.

• Blinks slowly: The computer is in sleep mode.

3 Fingerprint reader indicator

This indicator shows the status of the fingerprint reader.

• Off: The fingerprint reader is not ready for tapping.

• Solid white: The fingerprint reader is ready for tapping.

• Amber, blinking: The fingerprint cannot be authenticated.

5 ac power status indicator

This indicator shows the ac power and battery power status of the computer.

• White: connected to ac power (battery power 90%–100%)

• Amber: connected to ac power (battery power 0%–90%)

• Off: not connected to ac power

6 Caps Lock indicator

When this indicator is on, you can type uppercase letters by directly pressing the letter keys.

7 Microphone-mute indicator

When this indicator is on, the microphones are muted.

8 Speaker-mute indicator

When this indicator is on, the speakers are muted.

9 Fn Lock indicator

This indicator shows the status of Fn Lock function. See “Using the special keys” on page 16.

Important product information

This section provides information to help you locate the following:

• Machine type and model information

• FCC ID and IC Certification information

• Windows operating systems information

Machine type and model information

When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service.

Chapter 1. Product overview 7

The following illustration shows where to find the machine type and model information of your computer.

FCC ID and IC Certification information

You can find the FCC and IC Certification information through one of the following methods:

• Through an electronic-label screen (E-label screen) preinstalled on your computer. To view the E-label screen, see “Regulatory labels” on page 115.

• On a physical label attached to the outside of your computer shipping carton.

Labels for the Windows operating systems

Windows® 10 Genuine Microsoft® label: Your computer might have a Genuine Microsoft label affixed to its

cover depending on the following factors:

• Your geographic location

• Date when your computer was manufactured

• Version of Windows 10 that is preinstalled

Go to

https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of

Genuine Microsoft labels.

• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models preinstalled with any version of Windows 10.

• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed for Windows 10 Pro.

The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the information provided by Microsoft at:

https://www.microsoft.com/en-us/howtotell/default.aspx

8 P1/X1 Extreme User Guide

There are no external, visual indicators of the Product ID or Windows version for which the computer is licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows 10 product is installed, the installation program checks the computer firmware for a valid, matching Product ID to complete the activation.

In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgrade rights.

Computer features

The computer features introduced in this topic cover various models. Some computer features might be available only on specific models.

Microprocessor To view the microprocessor information of your computer, right-click the Start button and then click System.

Memory

• Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM)

Storage device

• M.2 solid-state drive

Display

• Brightness control

• Color display with In-Plane Switching (IPS) technology

• Display size: 396.24 mm (15.6 inches)

• Display resolution: 1920 x 1080 pixels or 3840 x 2160 pixels

• Multi-touch technology (available on some models)

• Hybrid Graphics

Keyboard

• Six-row keyboard with backlight

• Function keys

• ThinkPad pointing device (including the TrackPoint pointing device and trackpad)

Connectors and slots

• ac power connector

• Audio connector

• HDMI connector

• Mini Ethernet connector

• Media-card slot

• Smart-card slot (available on some models)

• Two USB 3.1 connectors Gen 1 (including one Always On USB 3.1 connector Gen 1)

• Two USB-C connectors (Thunderbolt 3 compatible)

Security features

• Face authentication (available on models with the infrared camera)

Chapter 1. Product overview 9

• Fingerprint reader

• Password

• Security-lock slot

• ThinkShutter (available on some models)

• Trusted Platform Module (TPM) (available on some models)

Wireless features

• Wireless LAN and Bluetooth

Others

• Camera (available on some models)

• Microphones

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

USB device Data rate (Gbit/s)

3.1 Gen 1

3.1 Gen 2

3.2 20

Computer specifications

Size

• Length: 361.8 mm (14.2 inches)

• Width: 245.7 mm (9.7 inches)

• Thickness: 18.4 mm to 18.7 mm (0.7 inches)

Maximum heat output (depending on the model)

• 135 W (460 Btu/hr)

Power source (ac power adapter)

• Sine-wave input at 50 Hz to 60 Hz

• Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz

Operating environment

Maximum altitude (without pressurization)

• 3048 m (10 000 ft)

P1/X1 Extreme User Guide

Temperature

• At altitudes up to 2438 m (8000 ft)

– Operating: 5°C to 35°C (41°F to 95°F) – Storage and transportation: 5°C to 43°C (41°F to 109°F)

• At altitudes above 2438 m (8000 ft)

– Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)

Note: When you charge the battery, its temperature must be at least 10°C (50°F).

Relative humidity

• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)

• Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F)

If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.

Attention:

• Keep electrical appliances such as electric fans, radio, air conditioners, and microwave ovens away from the computer. The strong magnetic fields generated by these appliances can damage the monitor and data on the internal storage drive.

• Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilled on or in the computer or an attached device, a short circuit or other damage might occur.

• Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Lenovo programs

Your computer comes with Lenovo programs to help you work easily and securely.

Accessing Lenovo programs

To access Lenovo programs on your computer, do the following:

1. Open the Start menu and locate a program by the program name.

2. If you do not find the program in the program list, search for the program in the search box.

An introduction to Lenovo programs

This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.

The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to:

https://support.lenovo.com

Chapter 1. Product overview 11

Hotkey Features Integration This software enables F1–F12 special keys and buttons on your computer. For

example, when the microphone mute key or button is pressed, the microphone state switches between mute and unmute. The mute state indicator is displayed on the screen whenever the mute state is changed.

Lenovo Vantage Your computer’s best features and capabilities should be easy to access and

understand. With Lenovo Vantage, they are.

Use Lenovo Vantage to do the following:

• Manage updates, get the latest drivers, and keep the software on your computer up-to-date.

• Protect yourself from malicious Wi-Fi networks.

• Optimize your computer performance, monitor your computer health.

• Access your user guide, check warranty status, and view accessories customized for your computer.

• Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources.

• Configure hardware settings.

• Create and manage your Lenovo ID.

This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer.

12 P1/X1 Extreme User Guide

Chapter 2. Using your computer

This chapter provides information to help you use the various features provided by your computer.

Frequently asked questions

This topic provides a few tips to help you optimize the use of your ThinkPad notebook computers.

Can I get my user guide in another language?

To download the user guide in another language, go to instructions on the screen.

How do I get help about the Windows operating system?

The Windows help information system provides you with detailed information about using the Windows operating system so that you can get the most of your computer. To access the Windows help information system, click the Start button to open the Start menu, and then click Get Help. Additionally, you can use the Cortana

How do I access Control Panel? Click the Start button to open the Start menu, and then click Windows System ➙ Control Panel.

How to turn off my computer?

personal assistant to search for help, apps, files, settings, and so on.

https://support.lenovo.com. Then follow the

Open the Start menu, click

How to partition my storage drive?

To partition the storage drive of your computer in the Windows operating system, refer to

support.lenovo.com/solutions/ht503851

How do I use battery power more effectively when I am on the go?

• To conserve power, or to suspend operation without exiting programs or saving files, see “Power-saving modes” on page 23.

• To achieve the best balance between performance and power saving, create and apply an appropriate power plan. See “Managing the battery power” on page 23.

How do I securely dispose of data stored on the internal storage drive?

• Study Chapter 4 “Security” on page 41 to find out how you can protect your computer from theft and unauthorized use.

• Before you dispose of the data on the internal storage drive, ensure that you read “Deleting data from your storage drive” on page 46.

How do I attach an external display?

• Refer to “Using an external display” on page 29.

• With the Extend desktop function, you can display output on both the computer display and an external display.

Power, and then click Shut down.

https://

How do I attach or replace a device?

Refer to the appropriate topic in Chapter 9 “Replacing devices” on page 87.

I have been using the computer for some time already, and is getting slower. What should I do?

• Follow the “General tips for preventing problems” on page 71.

• Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems” on page 71.

• Check for recovery solutions in Chapter 8 “Recovery information” on page 85.

Print the following topics and keep them with your computer in case you are unable to access this electronic user guide when necessary.

• “Installing a Windows 10 operating system” on page 49

• “Computer stops responding” on page 72

Using the multi-touch screen

This topic provides instructions on how to use the multi-touch screen that is available on some models.

Notes:

• Your computer screen might look different from the following illustrations.

• Depending on the program you use, some gestures might not be available.

The following table introduces some frequently used gestures.

Touch gesture (touch models only)

Description

Touch: Tap.

Mouse action: Click.

Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app.

Touch: Tap and hold.

Mouse action: Right-click.

Function: Open a menu with multiple options.

Touch: Slide.

Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll

arrow.

Function: Scroll through items, such as lists, pages, and photos.

Touch: Drag an item to the location you want.

Mouse action: Click, hold, and drag an item.

14 P1/X1 Extreme User Guide

Function: Move an object.

Touch gesture (touch models only)

Description

Touch: Move two fingers closer together.

Mouse action: Press the Ctrl key while scrolling the mouse wheel backward.

Function: Zoom out.

Touch: Move two fingers farther apart.

Mouse action: Press the Ctrl key while scrolling the mouse wheel forward.

Function: Zoom in.

Touch: Swipe in from the right edge.

Mouse action: Click the action center icon

Function: Open the action center to see your notifications and quick actions.

Touch: Swipe in from the left edge.

Mouse action: Click the task-view icon

Function: View all your open windows in task view.

• Short swipe for full-screened app or when your computer is in the tablet

mode Touch: Swipe downwards shortly from the top edge. Mouse action: Move your pointer to the top edge of the screen. Function: Show a hidden title bar.

• Long swipe when your computer is in the tablet mode Touch: Swipe in from the top edge to the bottom edge. Mouse action: From the top edge of the screen, click and hold, move the

pointer to the bottom of the screen, and then release. Function: Close the current app.

in the Windows notification area.

on the taskbar.

Disabling the multi-touch function

Depending on the model, you can disable the multi-touch function from the ThinkPad Setup:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security ➙ I/O Port Access ➙ Touch Panel.

3. Change the settings to Disabled.

4. Press F10 to save the settings and exit.

Tips on using the multi-touch screen

• The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction.

• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.

Chapter 2. Using your computer 15

• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.

Tips on cleaning the multi-touch screen

• Turn off the computer before cleaning the multi-touch screen.

• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth.

• Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen.

Using the special keys

Your computer has several special keys to help you work more easily and effectively.

1 Windows logo key

Press the Windows logo key to open the Start menu. For information about using the Windows logo key with other keys, see the help information system of the Windows operating system.

2 3 Fn key and function keys

You can configure the Fn key and function keys by doing the following:

1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed.

3. Select the options of your preference.

•

+ Switch the key function between the standard F1–F12 function and the special function printed as an icon on each key. When the Fn Lock indicator is off, you can use the default function. You can change the default function in the Keyboard Properties window.

•

Mute or unmute the speakers.

If you mute the sound and turn off your computer, the sound will remain muted when you turn on your

computer. To turn on the sound, press

•

Decrease the speaker volume.

or .

• Increase the speaker volume.

•

Mute or unmute the microphones.

Darken the computer display.

P1/X1 Extreme User Guide

• Brighten the computer display.

•

Key combinations

•

• Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the

• Fn+B: Has the same function as the Break key on a conventional external keyboard.

• Fn+K: Has the same function as the ScrLK or Scroll Lock key on a conventional external keyboard.

• Fn+P: Has the same function as the Pause key on a conventional external keyboard.

• Fn+S: Has the as the same function as the SysRq key on a conventional external keyboard.

• Fn+4: Press Fn+4 to put the computer to sleep mode. To wake up the computer, press Fn or the power

• Fn+Left arrow key: Has the same function as the Home key.

• Fn+Right arrow key: Has the same function as the End key.

Manage external displays.

Enable or disable the built-in wireless features.

Open the Settings window.

Enable or disable the built-in Bluetooth features.

Open a keyboard setting page.

Invoke the function defined by yourself. To define or change the action for the F12 key:

1. Open Lenovo Vantage. See “Accessing Lenovo programs” on page 11.

2. Click Hardware Settings and then click Input.

3. Locate the Keyboard: User-defined Key section and follow the instructions on the screen to complete the setting.

On this setting page, you can also define different functions for the key combinations with F12, such as Shift+F12, Alt+F12, or Ctrl+F12.

+ : Open the Snipping Tool program.

different keyboard backlight status.

button.

Using the ThinkPad pointing device

This section provides information about using the ThinkPad pointing device.

ThinkPad pointing device overview

The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. With the ThinkPad pointing device, you also can perform various touch gestures, such as rotating and zooming in or out.

The ThinkPad pointing device consists of the following devices:

1 TrackPoint pointing device

2 Trackpad

Chapter 2. Using your computer 17

Note: Depending on the model, your TrackPoint pointing device and the trackpad might look different from the illustration in this topic.

By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 21.

Using the TrackPoint pointing device

The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

The TrackPoint pointing device consists of the following components:

1 Pointing stick

2 Left-click button (primary-click button)

3 Right-click button (secondary-click button)

4 Middle button

18 P1/X1 Extreme User Guide

To use the TrackPoint pointing device, see the following instructions:

Note: Place your hands in the typing position and use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap. Use either thumb to press the left-click button or right-click button.

• Point Use the pointing stick

1 to move the pointer on the screen. To use the pointing stick, apply pressure to

the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

• Left-click Press the left-click button

2 to select or open an item.

• Right-click Press the right-click button

3 to display a shortcut menu.

• Scroll Press and hold the dotted middle button

4 while applying pressure to the pointing stick in the vertical or

horizontal direction. Then you can scroll through the document, Web site, or apps.

Using the trackpad

The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse.

The trackpad can be divided into two zones:

1 Left-click zone (primary-click zone)

2 Right-click zone (secondary-click zone)

To use the trackpad, see the following instructions:

• Point Slide one finger across the surface of the trackpad to move the pointer accordingly.

• Left-click Press the left-click zone

1 to select or open an item.

Chapter 2. Using your computer 19

You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action.

• Right-click Press the right-click zone

2 to display a shortcut menu.

You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action.

• Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables

you to scroll through the document, Web site, or apps. Ensure that you position your two fingers slightly apart from each other.

With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Using the trackpad touch gestures” on page 20.

If the trackpad surface is stained with oil, turn off the computer first. Then gently wipe the trackpad surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.

Using the trackpad touch gestures

The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform various touch gestures.

The following section introduces some frequently used touch gestures such as tapping, dragging, and scrolling. For more gestures, see the help information system of the ThinkPad pointing device.

Notes:

• When using two or more fingers, ensure that you position your fingers slightly apart.

• Some gestures are not available if the last action was done from the TrackPoint pointing device.

• Some gestures are only available when you are using certain apps.

• Depending on the model, the trackpad on your computer might look different from the illustrations in this topic.

Tap

Tap anywhere on the trackpad with one finger to select or open an item.

Two-finger scroll

Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps.

Two-finger tap

Tap anywhere on the trackpad with two fingers to display a shortcut menu.

Two-finger zoom out

Put two fingers on the trackpad and move them closer together to zoom out.

20 P1/X1 Extreme User Guide

Two-finger zoom in

Swipe three fingers up

Put two fingers on the trackpad and move them farther apart to zoom in.

Swipe three fingers down

Put three fingers on the trackpad and move them down to show the desktop.

Put three fingers on the trackpad and move them up to open the task view to see all your open windows.

Customizing the ThinkPad pointing device

You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently. For example, you can choose to enable the TrackPoint pointing device, the trackpad, or both. You also can disable or enable the touch gestures.

To customize the TrackPoint pointing device, do the following:

1. Open the Start menu, and then click Settings ➙ Devices ➙ Mouse.

2. Follow the on-screen instructions to customize TrackPoint.

To customize the trackpad, do the following:

1. Open the Start menu, and then click Settings ➙ Devices ➙ Touchpad.

2. Follow the on-screen instructions to customize the trackpad.

Replacing the cap on the pointing stick

The cap 1 on the end of the pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one.

Notes:

• Ensure that you use a cap with grooves

• Depending on the model, your keyboard might look different from the illustration in this topic.

a as shown in the following illustration.

Chapter 2. Using your computer 21

Power management

This section provides information about how to use ac power and battery power to achieve the best balance between performance and power management.

Using the ac power adapter

The power to run your computer can come either from the battery or from ac power. While you use ac power, the battery charges automatically.

Your computer comes with an ac power adapter and a power cord.

• ac power adapter: Converts ac power for notebook computer use.

• Power cord: Connects the ac outlet and the ac power adapter.

Connecting the ac power adapter

To connect the computer to ac power, ensure that you follow the steps in order:

Attention: Using an improper power cord might severely damage your computer.

1. Connect the power cord to the ac power adapter.

2. Connect the ac power adapter to the power connector of the computer.

3. Connect the power cord to an electrical outlet.

Tips on using the ac power adapter

• When the ac power adapter is not in use, disconnect it from the electrical outlet.

• Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer.

Battery

When your computer is not connected to ac power, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the powerintensive components, the faster you consume battery power.

Check the battery status

The battery icon is in the Windows notification area. You can check the battery status and access the battery settings quickly.

Click the battery icon to display the percentage of battery power remaining and change the power mode. The computer displays a warning message when the battery is low.

Charge the battery

When you find that the remaining battery power is low, charge your battery by connecting your computer to ac power.

The battery is fully charged in about four to eight hours. The actual charging time depends on the battery size, the physical environment, and whether you are using the computer.

Battery charging is affected by its temperature. The recommended temperature range for charging the battery is between 10°C (50°F) and 35°C (95°F).

To check the battery temperature:

P1/X1 Extreme User Guide

1. Open Lenovo Vantage. See “Accessing Lenovo programs” on page 11.

2. Click Hardware Settings ➙ Power.

3. Locate the Power Status section and then click Show Details to view the battery temperature.

Notes:

• To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%.

• If the power adapter shipped with your computer supports the rapid charge function, the battery is 80% charged in about 1 hour when the computer is turned off.

Set a power plan

To view the current power plan, click the battery icon. To achieve the best balance between performance and power saving, adjust your power plan settings.

1. Right-click the battery icon and select Power Options.

2. Choose or customize a power plan as you preferred.

Maximize battery life

Tips to conserve battery power and maximize the battery life:

• Lower the brightness of the computer display.

• Turn off the wireless features when not used.

• Use the battery until the charge is depleted.

• Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area.

• Always use power management features.

Managing the battery power

To achieve the best balance between performance and power saving, adjust your power plan settings. To adjust power plan settings, do the following:

1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Power Options.

3. Follow the instructions on the screen.

For more information, see the Windows help information system.

Power-saving modes

There are several modes that you can use at any time to conserve power. This section introduces each mode and gives tips on the effective use of battery power.

• Sleep mode In sleep mode, your work is saved to memory, and then the storage drive and the computer display are

turned off. When your computer wakes up, your work is restored within seconds. To put your computer to sleep mode, open the Start menu, click

• Hibernation mode

Power, and then click Sleep.

Chapter 2. Using your computer 23

By using this mode, you can turn off your computer completely without saving files or exiting any programs that are running. When the computer enters hibernation mode, all open programs, folders, and files are saved to the storage drive, and then the computer turns off.

To put the computer to hibernation mode, define what the power button does first, and then press the power button to put the computer to hibernation mode.

If you put your computer to hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default. If you put your computer to hibernation mode with the wake-up function enabled, the computer consumes a small amount of power.

To enable the wake-up function, do the following:

1. Open Control Panel, view Control Panel by Category, and then click System and Security.

2. Click Administrative Tools.

3. Double-click Task Scheduler. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. From the left pane, select the task folder for which you want to enable the wake-up function. The scheduled tasks are displayed.

5. Click a scheduled task, and then click the Conditions tab.

6. Under Power, select Wake the computer to run this task.

• Wireless off When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off to help

conserve power.

Cabled Ethernet connection

With an Ethernet cable, you can connect your computer to a local network through the mini Ethernet connector on your computer.

To attach an Ethernet cable to your computer, you need an Ethernet extension adapter.

The Ethernet extension adapter is available as an option. You can purchase an Ethernet extension adapter from Lenovo at

The Ethernet connector on the Ethernet extension adapter has two network status indicators. When the green indicator is on, the computer is connected to a LAN. When the yellow indicator blinks, data is being transmitted.

https://www.lenovo.com/accessories.

Wireless connections

Wireless connection is the transfer of data without the use of cables but by means of radio waves only.

Using the wireless-LAN connection

A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house. Devices based on the 802.11 standards can connect to this type of network.

Your computer comes with a built-in wireless network card to help you establish wireless connections and monitor the connection status.

To establish a wireless-LAN connection:

1. Turn on the wireless feature. See “Using the special keys” on page 16.

P1/X1 Extreme User Guide

2. Click the wireless-network icon in the Windows notification area. A list of available wireless networks is displayed.

3. Select a network to connect to it. Provide required information if needed.

4. Check the connection status through the wireless-network icon in the Windows notification area. The more bars encompassed, the better the signal is.

The computer automatically connects to an available and remembered wireless network when the location changes. If the available wireless network is secured, provide the password as required. For more information, see the Windows help information system.

Note: Depending on the model, when you change the wireless LAN device status from Enabled to Disabled in the BIOS menu, the Bluetooth device will also be disabled.

Tips on using the wireless-LAN feature

To achieve the best connection, use the following guidelines:

• Place your computer so that there are as few obstacles as possible between the wireless-LAN access point and the computer.

• Open your computer cover to an angle of slightly more than 90 degrees.

Using the Bluetooth connection

Bluetooth can connect devices that are within a short distance from one another. Bluetooth is commonly used in the following scenarios:

• Connecting peripheral devices to a computer

• Transferring data between hand-held devices and a personal computer

• Remotely controlling and communicating with devices such as mobile phones

Depending on the model, your computer might support the Bluetooth feature. To transfer data through the Bluetooth feature:

Notes:

• It is not recommended to use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option. The data transmission speed can be delayed and the performance of the wireless feature can be degraded.

• Depending on the model, when you change the wireless LAN device status from Enabled to Disabled in the BIOS menu, the Bluetooth device will also be disabled.

1. Do one of the following:

• Press the Bluetooth-control key

• Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices. Turn on the Bluetooth switch to enable the Bluetooth feature.

2. Right-click the data that you want to send.

3. Select Send to ➙ Bluetooth device.

4. Select a Bluetooth device, and then follow the instructions on the screen.

and turn on the Bluetooth feature.

For more information, see the Windows help information system and the help information system of the Bluetooth device.

Chapter 2. Using your computer 25

Using the Airplane mode

If the Airplane mode is enabled, all wireless features are disabled.

To enable or disable the Airplane mode, do the following:

1. Open the Start menu.

2. Click Settings ➙ Network & Internet ➙ Airplane mode.

3. Slide the control for Airplane mode to turn it on or off.

Using audio features

Your computer is equipped with the following items:

• Audio connector, 3.5 mm (0.14 inches) in diameter

• Microphones

• Speakers

Your computer also has an audio chip that enables you to enjoy various multimedia audio features, such as the following:

• Compliant with High Definition Audio

• Playback of MIDI and MP3 files

• Recording and playback of PCM and WAV files

• Recording from various sound sources, such as a headset attached

The following list provides information about supported functions of the audio devices attached to the connectors on your computer or the docking station.

• Headset with a 3.5-mm (0.14-inch), 4-pole plug: Headphone and microphone functions

• Conventional headphone: Headphone function

Note: The conventional microphone is not supported.

Using the smart audio feature

The smart audio feature is supported on some computer models. To help protect against hearing loss, the feature limits the computer’s maximum wide band true RMS output voltage to 130 mV when a headset or headphone is connected.

To change the setting, do the following:

1. Go to Control Panel and view by Large icons.

2. Click SmartAudio. In the window displayed, click the Disable Headphone Limiter icon. Then follow the on-screen instructions.

Using the cameras

Your computer is equipped with a conventional camera and an infrared camera.

Using the conventional camera

To use the conventional camera to take pictures and record videos, open the Start menu and click Camera from the program list. If you use other programs that provide features such as photographing, video capturing, and video conferencing, the camera starts automatically when you enable the camera-required feature. When the camera starts, the camera indicator nearby turns on, indicating that the camera is in use.

P1/X1 Extreme User Guide

If you want to configure the camera settings, open the Start menu and then click Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual. Locate the Camera section and then follow the instructions on the screen to configure the camera settings.

Using the infrared camera

To set the infrared camera for face authentication:

1. Open the Start menu and click Settings ➙ Accounts ➙ Sign-in options.

2. Scroll down to the Password section and click Add to create a password.

3. Follow the instructions on the screen to create a Personal Identification Number (PIN).

4. Locate the Windows Hello section and click Set up under Face Recognition. Then click Get Started.

5. Enter the PIN you have set earlier. The camera preview starts.

6. Follow the instructions on the screen to complete the setup.

7. Click Improve Recognition to improve the image so that Windows Hello can recognize you in different light conditions or when your appearance changes.

To use the infrared camera to unlock your computer:

1. On the Windows lock screen, select the smiling face icon from the sign-in options.

2. Follow the instructions on the screen and ensure that you are centered and looking directly at the camera. When the program recognizes your face, it automatically unlocks the screen and signs you in to the Windows operating system.

Using a media card or a smart card

Supported media card types

The media-card reader on your computer only supports the following media cards:

Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card.

• MultiMediaCard (MMC)

• Secure Digital (SD) card

• Secure Digital eXtended-Capacity (SDXC) card

• Secure Digital High-Capacity (SDHC) card

Chapter 2. Using your computer 27

Supported smart card type

You can use smart cards for authentication, data storage, and application processing. Within large organizations, you might also use smart cards for strong security authentication of single sign-on (SSO). The smart-card reader on your computer only supports the smart card of the following specifications:

• Length: 85.60 mm (3.37 inches)

• Width: 53.98 mm (2.13 inches)

• Thickness: 0.76 mm (0.03 inches)

Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card reader of your computer. Otherwise the reader might get damaged.

Installing a media card or a smart card Attention: Before you start installing a card, touch a metal table or a grounded metal object. This action

reduces any static electricity from your body. Static electricity could damage the card.

To install the card:

1. Locate the appropriate type of slot for your card. See “Computer controls, connectors, and indicators” on page 1.

2. Ensure that the card is correctly oriented:

• For the media card: The metal contacts are facing down and pointing toward the card slot.

• For the smart card: The metal contacts are facing upward and pointing toward the card slot.

3. Press the card firmly into the card slot.

Removing a media card or a smart card

Attention:

• Before removing a card, stop the card first. Otherwise, data on the card might get corrupted or lost.

• When transferring data to or from a media card or a smart card, do not put your computer to sleep or hibernation mode before the data transfer is completed; otherwise, your data might get damaged.

• Do not remove a card when the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation.

To remove a card:

1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the

Safely Remove Hardware and Eject Media icon.

P1/X1 Extreme User Guide

2. Select the corresponding item to eject the card from the Windows operating system.

3. Press the card to eject it from your computer.

4. Remove the card and store it safely for future use.

Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it first, and then insert it again.

Using an external display

Connect your computer to a projector or a monitor to give presentations or to expand your workspace.

Connecting a wired display

When you connect an external monitor, a video interface cable with a ferrite core is required.

1. Connect the external display to an appropriate video connector on your computer, such as the HDMI connector.

2. Connect the external display to an electrical outlet.

3. Turn on the external display.

If your computer cannot detect the external display, right-click on the desktop, and then click Display settings ➙ Detect.

Your computer supports up to 4096 x 2160 pixels / 60 Hz, with an external display connected to the HDMI connector or USB-C connectors (Thunderbolt 3 compatible), if the external display also supports that resolution.

Connecting a wireless display

To use a wireless display, ensure that both your computer and the external display support the Miracast

feature.

• Open the Start menu, and then click Settings ➙ Devices ➙ Bluetooth & other devices ➙ Add Bluetooth or other device. In the Add a device window, click Wireless display or dock. Then, follow the instructions on the screen.

• Click the action center icon

in the Windows notification area. Click Connect. Select the wireless display

and follow the instructions on the screen.

Setting the display mode

Press the display-mode switching key

and then select a display mode you prefer.

• PC screen only: Displays the video output only on your computer screen.

Note: Depending on the situation, you might see Disconnect, PC screen only, Computer only, or Disconnect projector.

• Duplicate: Displays the same video output on both your computer screen and an external display.

• Extend: Extends the video output from your computer display to an external display. You can drag and move items between the two displays.

• Second screen only: Shows the video output only on an external display.

Note: Depending on the situation, you might see Projector only or Second screen only.

Chapter 2. Using your computer 29

If you show programs using DirectDraw or Direct3D® in full-screen mode, only the main display shows the video output.

Changing display settings

1. Right-click on the desktop and select Display settings.

2. Select the display that you want to configure.

3. Change display settings as you want.

You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display. You also can change the resolution and orientation.

Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display.

Using Lenovo Pen Pro

Depending on the model, your computer might come with a Lenovo Pen Pro (referred to as the pen in this section). The pen enables you to write and draw in a natural manner. This section introduces the basic use of the pen. For more information, refer to the documentation of the pen.

Notes:

• The color of the pen might vary by country or region of delivery. Depending on the model, the pen might look slightly different from the illustrations in this topic.

• The pen is not waterproof. Keep the pen away from water and excessive moisture.

• The pen contains pressure sensors. Apply an appropriate amount of pressure as you would when writing on the paper. Do not subject the pen to shock or vibration.

• The pen does not work when the multi-touch function is disabled in ThinkPad Setup.

Pen overview

1 Top pen button: Hold the top pen button for at least three seconds to enable Bluetooth pairing on the

pen.

P1/X1 Extreme User Guide

2 LED indicator: The LED indicates the following status:

• Charging status

– Solid amber: charging – Solid green: fully charged

• Battery power status

– Blinking amber: battery power is less than 20% (charging recommended) – Off: no battery power (charging recommended) or battery power is more than 20%

• Bluetooth pairing status

– Green, blinking once every second: pairing – Green, blinking five times quickly in two seconds: paired – Green, blinking once: the top pen button is pressed or double pressed

3 USB-C connector: To charge the pen, connect the pen to a USB-C connector of the computer with a

USB-C cable.

4 Top barrel button: To right-click, hold the top barrel button and tap the screen in supported applications.

5 Bottom barrel button: To erase texts or drawings, hold the bottom barrel button to erase the object in

supported applications.

Notes:

• The default function of each barrel button might vary in different apps.

• To customize the barrel button functions, use the Wacom Pen application. If the Wacom Pen application is not installed on your computer, download and install the latest WinTab driver from

support.lenovo.com

6 Pen tip: To click, tap on the screen with the tip. To double-click, tap twice.

https://

Pairing the pen

To pair the pen with your computer, do the following:

1. Enable Bluetooth pairing on the pen by pressing and holding the top of the pen for at least three seconds until the LED indicator flashes in green.

2. Enable Bluetooth pairing on your computer to discover and pair the pen. See “Using the Bluetooth connection” on page 25. The pen is discoverable as Lenovo Pen Pro.

After pairing, press or double-press the top pen button to access more functions. To customize the top pen button functions, use the Wacom Pen application or open the Start menu

and tap Settings ➙ Devices ➙

Pen & Windows Ink ➙ Pen shortcuts.

Chapter 2. Using your computer 31

Storing the pen

The ThinkPad Pen Pro is delivered with a pen holder. To store the ThinkPad Pen Pro on the computer:

1. Insert the pen holder into the USB connector on the computer.

2. Insert the ThinkPad Pen Pro into the pen holder in any ways as shown.

Finding ThinkPad options

If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.

To shop at Lenovo, go to:

https://www.lenovo.com/accessories

Traveling with your computer

This topic provides information to help you work with your computer when you are traveling.

Use the following travel tips to travel more confidently and efficiently with your computer.

• When your computer goes through the x-ray machines at airport security stations, it is important to keep your eyes on the computer at all times to prevent theft.

• Consider bringing an electrical adapter for use on an airplane or automobile.

• If you carry an ac power adapter, detach the ac cord from it to avoid damaging the cord.

Travel tips on airplanes

If you carry your computer onto an airplane, observe the following tips:

• Be careful about the seat in front of you on airplanes. Angle your computer display so that it does not get caught when the person in front of you leans back.

• When taking off, remember to turn off your computer or put it to hibernation mode.

P1/X1 Extreme User Guide

• If you intend to use your computer or wireless services (such as Internet and Bluetooth), check with the airline for restrictions and availability of services before boarding the airplane. If there are restrictions on the use of computers with wireless features on the airplane, you must abide by those restrictions.

The Airplane mode is supported on the Windows 10 operating system. In the Airplane mode, all wireless features are disabled.

To enable the Airplane mode, do the following:

1. Open the Start menu, and then click Settings ➙ Network & Internet ➙ Airplane mode.

2. Slide the Airplane mode control to turn it on.

Travel accessories

If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling.

To purchase travel accessories, go to:

https://www.lenovo.com/accessories

Chapter 2. Using your computer 33

34 P1/X1 Extreme User Guide

Chapter 3. Accessibility, ergonomic, and maintenance information

This chapter provides information about accessibility, ergonomic, and cleaning and maintenance.

Accessibility information

Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site:

https://www.lenovo.com/accessibility

Keyboard shortcuts

The following list contains keyboard shortcuts that can help make your computer easier to use.

Note: Depending on your keyboard, some of the following keyboard shortcuts might not be available.

• Windows logo key + U: Open Ease of Access Center

• Right Shift for eight seconds: Turn on or turn off Filter Keys

• Shift five times: Turn on or turn off Sticky Keys

• Num Lock for five seconds: Turn on or turn off Toggle Keys

• Left Alt+Left Shift+Num Lock: Turn on or turn off Mouse Keys

• Left Alt+Left Shift+PrtScn (or PrtSc): Turn on or turn off High Contrast

For more information, go to keywords: keyboard shortcuts, key combinations, shortcut keys.

Ease of Access Center

Ease of Access Center on the Windows operating system enables you to configure your computers to suit their physical and cognitive needs.

To access Ease of Access Center, do the following:

1. Go to Control Panel, and ensure that you view Control Panel using Category.

2. Click Ease of Access ➙ Ease of Access Center.

3. Choose the appropriate tool by following the instructions on the screen.

Ease of Access Center mainly includes the following tools:

• Magnifier Magnifier is a useful utility that enlarges the entire screen or part of the screen so that you can see the

items better.

• Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events such as

error messages.

• On-Screen Keyboard

https://windows.microsoft.com/, and then search using any of the following

If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.

• High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a

result, those items are more distinct and easier to identify.

• Personalized keyboard Adjust keyboard settings to make your keyboard easier to use. For example, you can use your keyboard

to control the pointer and make the keyboard easier to type certain key combinations.

• Personalized mouse Adjust mouse settings to make your mouse easier to use. For example, you can change the pointer

appearance and make your mouse easier to manage windows.

Speech Recognition

Speech Recognition enables you to control your computer by voice.

Using only your voice, you can start programs, open menus, click objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice.

To use Speech Recognition, do the following:

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Ease of Access ➙ Speech Recognition.

3. Follow the instructions on the screen.

Screen-reader technologies

Screen-reader technologies are primarily focused on software program interfaces, help systems, and various online documents. For additional information about screen readers, see the following:

• Using PDFs with screen readers:

https://www.adobe.com/accessibility.html?promoid=DJGVE

• Using the JAWS screen reader:

https://www.freedomscientific.com/Products/Blindness/JAWS

• Using the NVDA screen reader:

https://www.nvaccess.org/

Screen resolution

You can make the text and images on your screen easier to read by adjusting the screen resolution of your computer.

To adjust the screen resolution, do the following:

1. Right-click an empty area of the desktop and then click Display settings ➙ Display.

2. Follow the instructions on the screen.

Note: Setting a resolution too low might prevent some items from fitting on the screen.

P1/X1 Extreme User Guide

Customizable item size

You can make the items on your screen easier to read by changing the item size.

• To change the item size temporarily, use the Magnifier tool in Ease of Access Center.

• To change the item size permanently, do the following:

– Change the size of all the items on your screen.

1. Right-click an empty area of the desktop and then click Display settings ➙ Display.

2. Change the item size by following the instructions on the screen. For some applications, your configuration might not take effect until you sign out and then sign in again.

– Change the size of the items on a Web page.

Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.

– Change the size of the items on the desktop or a window.

Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size.

Industry-standard connectors

Your computer provides industry-standard connectors that enable you to connect assistive devices.

Documentation in accessible formats

Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.

Ergonomic information

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort when using your computer.

Working in the virtual office might mean adapting to frequent changes in your environment. Adapting to the surrounding light sources, active seating, and the placement of your computer hardware, can help you improve your performance and achieve greater comfort.

This example shows someone in a conventional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well.

Chapter 3. Accessibility, ergonomic, and maintenance information 37

General posture: Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture.

Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness.

Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.

Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to

best suit your comfort posture.

Arm and hand position: If available, use chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal) position. Type with a soft touch without pounding the keys.

Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

What if you are traveling?

It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. Sitting properly and using adequate lighting, for example, helps you maintain desirable levels of comfort and performance. If your work area is not in an office setting, ensure to take special note of employing active sitting and taking work breaks. Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at

www.lenovo.com/accessories

the adjustability and features that you want.

. Explore your options for docking solutions and external products that provide

https://

Questions about vision?

The visual display screens of ThinkPad notebook computers are designed to meet the highest standards. These visual display screens provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the eyes. Any concentrated and sustained visual activity can be tiring. If you have questions on eye fatigue or visual discomfort, consult a vision-care specialist for advice.

Cleaning and maintenance

With appropriate care and maintenance your computer will serve you reliably. The following topics offer information to help you keep your computer in top working order.

Basic maintenance tips

Here are some basic points about keeping your computer functioning properly:

• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags.

• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (more than 13 cm or 5 inches).

• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).

• Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.

• Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees. Do not open the display beyond 180 degrees. Otherwise, the computer hinge might get damaged.

P1/X1 Extreme User Guide

• Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug.

• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables.

• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display.

• Only an authorized ThinkPad repair technician should disassemble and repair your computer.

• Do not modify or tape the latches to keep the display open or closed.

• Avoid directly exposing your computer and peripherals to the air from an appliance that can produce negative ions. Wherever possible, ground your computer to facilitate safe electrostatic discharge.

Cleaning your computer

It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation.

Cleaning the computer cover: Wipe it with a lint-free cloth dampened in mild soap and water. Avoid applying liquids directly to the cover.

Cleaning the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Avoid spraying cleaner directly onto the keyboard. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or use cool air from a hair dryer.

Cleaning the computer screen: Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance of your computer screen. Use a dry, soft lint-free cloth to wipe the screen gently. If you see a scratchlike mark on your screen, it might be a stain. Wipe or dust the stain gently with a soft, dry cloth. If the stain remains, moisten a soft, lint-free cloth with water or eyeglass cleaner, but do not apply liquids directly to your computer screen. Ensure that the computer screen is dry before closing it.

Chapter 3. Accessibility, ergonomic, and maintenance information 39

40 P1/X1 Extreme User Guide

Chapter 4. Security

This chapter provides information about how to protect your computer from unauthorized use.

Using passwords

This topic provides information about how to use the power-on password, supervisor password, and hard disk password.

Passwords introduction

You can help prevent your computer from unauthorized use by using passwords. After you set a password, a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt. You cannot use the computer unless you type the correct password.

If you have set a power-on password, a supervisor password, or a hard disk password, it unlocks automatically when the computer resumes from sleep mode.

Note: If a Windows password has been set, you are prompted to enter it when the computer resumes from sleep mode.

Power-on password

You can set a power-on password to help protect your computer against unauthorized access.

If you set a power-on password, the password prompt is displayed on the screen whenever you turn on the computer. You must enter the correct password to start using the computer.

When this icon

Supervisor password

The supervisor password protects the system information stored in the ThinkPad Setup program. It provides the following security features:

• If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad Setup program. Unauthorized users cannot change most of the system configuration options in the ThinkPad Setup program without the password.

• The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power-on password. The supervisor password overrides the power-on password.

• The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier.

Hard disk passwords

Setting a hard disk password prevents unauthorized access to the data on the hard disk drive. When a hard disk password is set, you are prompted to type a valid password each time you try to access the hard disk drive.

The following two types of hard disk passwords can help protect the information stored on the storage drive:

is displayed, type a power-on password or a supervisor password.

• User hard disk password

If a user hard disk password has been set, but no master hard disk password has been set, the user must enter the user hard disk password to access files and applications on the storage drive.

• Master hard disk password The master hard disk password also requires a user hard disk password. The master hard disk password

is set and used by a system administrator. It enables the administrator to access any storage drive in a system like a master key. The administrator sets the master password; then assign a user password for each computer in the network. The user can then change the user password as desired, but the administrator still can get access by using the master password.

When a master hard disk password is set, only the administrator can remove the user hard disk password.

When this icon

press F1. When the icon changes to , press F1 again.

Tips on using the hard disk passwords:

• You can set the minimum length of a hard disk password.

• If you set a hard disk password of over seven characters, the storage drive can be used only with a computer that can recognize a hard disk password of over seven characters. If you then install the storage drive in a computer that cannot recognize a hard disk password that contains more than seven characters, you cannot access the drive.

Notes: The eDrive storage drives or Trusted Computing Group (TCG) Opal-compliant storage drives provide self-encryption capabilities to secure your data.

• If a TCG Opal-compliant storage drive and a TCG Opal management software program are installed, and the TCG Opal management software program is activated, the hard disk password is not available.

• If an eDrive storage drive is installed in your computer, and your computer is preinstalled with the Windows 10 operating system, the hard disk password is not available.

is displayed, type a user hard disk password. To type a master hard disk password,

, type the master hard disk password. To return to the icon

Setting, changing, or removing a password

Before you start, print these instructions.

To set, change, or remove a password, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security ➙ Password by using the directional keys.

3. Depending on the password type, select Power-on Password, Supervisor Password, or Hard disk x Password.

4. Follow the instructions on the screen to set, change, or remove a password.

You should record all your passwords and store them in a safe place. If you forget any of your passwords, any potential repair actions required are not covered under warranty.

What to do if you forget your power-on password

If you forget your power-on password, do the following to remove the power-on password:

• If you have set a supervisor password and remember it:

1. Restart the computer. When the logo screen is displayed, immediately press F1.

2. Type the supervisor password to enter the UEFI BIOS menu.

P1/X1 Extreme User Guide

3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys.

4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.

5. In the Changes have been saved window, press Enter.

6. Press F10 to save changes and exit the UEFI BIOS menu.

• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.

What to do if you forget your hard disk password

If you forget your user hard disk password or both user and master hard disk passwords, Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see Chapter 9 “Replacing devices” on page 87.

What to do if you forget your supervisor password

If you forget your supervisor password, there is no service procedure to remove the password. You have to contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for parts and service.

Hard disk security

To protect the computer from unauthorized security attacks, refer to the following tips to enhance security:

• Set a power-on password as well as a hard disk password. For security, a longer password is recommended.

• The storage drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature. See “Setting the security chip” on page 44.

• If a Disk Encryption storage drive is installed in your computer, ensure to protect the contents of your computer from unauthorized access by use of drive encryption software, such as Microsoft Windows BitLocker

Drive Encryption.

• Before you dispose of, sell, or hand over your computer, delete the data stored on it. For more information, see “Deleting data from your storage drive” on page 46.

Using Windows BitLocker Drive Encryption

To help protect your computer against unauthorized access, use the drive encryption software, such as Windows BitLocker Drive Encryption.

Windows BitLocker Drive Encryption (referred to as BitLocker) is an integral security feature of some editions of the Windows operating system. It can help you protect the operating system and data stored on your computer, even if your computer is lost or stolen. BitLocker can encrypt all user and system files, including the swap and hibernation files.

BitLocker uses the TPM to provide enhanced protection for your data and to ensure early boot component integrity. A compatible TPM is defined as a V2.0 TPM.

To check the BitLocker status, go to Control Panel, view Control Panel by Category, and click System and Security ➙ BitLocker Drive Encryption.

Chapter 4. Security 43

For more information, see the help system of the Windows operating system, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-Step Guide” on the Microsoft Web site.

Encryption solid-state drive

Some models contain the Encryption solid-state drive or Encryption hybrid drive. This encryption technology helps to protect your computer against security attacks on media, NAND flash, or device controllers by use of a hardware encryption chip. For the efficient use of the encryption feature, set a hard disk password for the internal storage drive.

Setting the security chip

Strict security requirements are imposed on network client computers that transfer confidential information electronically. Depending on the options you ordered, your computer might have an embedded security chip (a cryptographic microprocessor). With the security chip, you can do the following:

• Protect your data and system

• Strengthen access controls

• Secure communications

Before you start, print these instructions.

To set an item on the Security Chip submenu, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security ➙ Security Chip by using the directional keys.

3. Press Enter. The Security Chip submenu opens.

4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter.

5. Set other items that you want to set.

6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changes and exit.

Notes:

• Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip.

• When you clear the security chip, turn off your computer and then turn it on again after you set the security chip to Active. Otherwise, the Clear Security Chip option is not displayed.

Using the fingerprint reader

Depending on the model, your computer might have a fingerprint reader. Fingerprint authentication can replace your passwords, such as the Windows password, power-on password, and hard disk password. In this way, you can log in to your computer simply and securely.

Enrolling your fingerprints

To enable fingerprint authentication, enroll your fingerprints first. During the enrollment, the fingerprints are associated with the Windows password automatically. It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers.

To enroll your fingerprints, do the following:

1. Open the Start menu and then click Settings ➙ Accounts ➙ Sign-in options.

2. Follow the instructions on the screen to finish the enrollment.

P1/X1 Extreme User Guide

Scanning your finger

To scan your finger, tap the fingerprint reader with the top joint of your finger and hold your finger there for one or two seconds with a little pressure. Then lift the finger to complete one scan.

Fingerprint reader indicator

1 Off: The fingerprint reader is not ready for tapping.

2 Solid white: The fingerprint reader is ready for tapping.

3 Amber, blinking: The fingerprint cannot be authenticated.

Associating your fingerprints with your power-on password and hard disk password

To associate your fingerprints with your power-on password and hard disk password, manually create a connection by doing the following:

1. Turn off and then turn on the computer.

2. When prompted, scan your finger on the fingerprint reader.

3. Enter your power-on password, hard disk password, or both as required. The connection is created.

When you start the computer again, you can use your fingerprints to log in to the computer with no need to enter your Windows password, power-on password, and hard disk password. To change the settings, go to the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 51.

Maintaining the fingerprint reader

The following actions could damage the fingerprint reader or cause it not to work correctly:

• Scratching the surface of the reader with a hard, pointed object

• Scraping the surface of the reader with your fingernail or anything hard

• Using or touching the reader with a dirty finger

Chapter 4. Security 45

If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth:

• The surface of the reader is dirty or stained.

• The surface of the reader is wet.

• The reader often fails to enroll or authenticate your fingerprint.

If your finger has any of the following conditions, you might not be able to register or authenticate it:

• Your finger is wrinkled.

• Your finger is rough, dry, or injured.

• Your finger is stained with dirt, mud, or oil.

• The surface of your finger is different from the one when you enrolled your fingerprint.

• Your finger is wet.

• Your finger that you are currently using has not been enrolled before.

To improve the situation, try the following:

• Clean or wipe your hands to remove any excess dirt or moisture from the fingers.

• Enroll and use a different finger for authentication.

Deleting data from your storage drive

Some of the data stored on the storage drive might be sensitive. Handing your computer over to someone else without deleting the installed software, such as operating systems and programs, might even violate the license agreements. Be sure to delete data stored on the storage drive before you dispose of, sell, or hand over your computer.

You can use the following methods to delete data from the storage drive:

• Move the data to the Recycle Bin, and then empty the Recycle Bin.

• Format your storage drive, using the software to initialize it.

• Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

These operations, however, only change the file location of the data; they do not delete the data itself. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read the data by use of special software for data recovery. There is a risk that people of bad faith might read and misuse the critical data on storage drives for unexpected purposes.

To prevent leakage of data, it is important that you delete all the data from the storage drive when you dispose of, sell, or hand over your computer. You can destroy the data physically by smashing the storage drive with a hammer, or magnetically by means of strong magnetic power, thus making the data unreadable. But it is recommended that you use the software (payware) or service (pay service) developed for that purpose. The process might take several hours.

For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool.

Some computers might support a Encryption solid-state drive and have such a drive installed. You can logically dispose of all the data on the drive in a short time by erasing the cryptographic key. The data encrypted with the old key is not physically erased but remains on the drive; however, it cannot be decrypted

P1/X1 Extreme User Guide

without the old key. This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool.

Using firewalls

If your system is preinstalled with a firewall program, it protects against computer Internet security threats, unauthorized access, intrusions, and Internet attacks. It also protects your privacy.

For more information about how to use the firewall program, see the help system that comes with the program.

Protecting data against viruses

Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

For more information about your antivirus software, see the help system of your antivirus software.

Chapter 4. Security 47

48 P1/X1 Extreme User Guide

Chapter 5. Advanced configuration

This chapter provides information to help you further configure the computer:

Installing a Windows 10 operating system

Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular Windows 10 operating system, check the compatibility list of the Windows versions supported on the your computer. For details, go to

Attention:

• It is recommended that you update your operating system through official channels. Any unofficial update might cause security risks.

• The process of installing a new operating system deletes all the data on your internal storage drive, including the data that were stored in a hidden folder.

To install a Windows 10 operating system, do the following:

1. Ensure that you set the security chip to TPM 2.0. For more information, see “Setting the security chip” on page 44.

2. Connect the drive that contains the operating system installation program to the computer.

3. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 51.

4. Select Startup ➙ Boot to display the Boot Priority Order submenu.

5. Select the drive that contains the operating system installation program, for example, USB HDD. Then press Esc.

6. Select Restart and ensure that OS Optimized Defaults is enabled. Then press F10 to save the settings and exit the ThinkPad Setup program.

7. Follow the on-screen instructions to install the device drivers and necessary programs. See “Installing device drivers” on page 50.

8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches.

9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 11.

https://support.lenovo.com/us/en/solutions/windows-support.

Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise, the operating system will not start correctly.

When you install a Windows 10 operating system, you might need one of the following country or region codes:

Country or region Code Country or region Code

Mainland China SC

Denmark DK Norway

Finland FI Spain SP

France FR

Germany GR

Netherlands NL

Sweden SV

Taiwan and Hong Kong

Country or region Code Country or region Code

Italy IT

Japan JP

United States US

Installing device drivers

Device drivers are programs that contain instructions for the operating system about how to operate or “drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver. If you add a component, the operating system must be instructed on how to operate that piece of hardware. After you install the driver, the operating system can recognize the hardware component and understand how to use it.

Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruption and might not perform properly if corruption occurs.

It is not always necessary to download the latest drivers. However, you should download the latest driver for a component when you notice poor performance from that component or when you added a component. This action might eliminate the driver as the potential cause of a problem.

Getting the latest drivers from the Web site

You can download and install updated device drivers from the Lenovo Support Web site by doing the following:

1. Go to

2. Select the entry for your computer and then follow the instructions on the screen to download and install

https://support.lenovo.com.

necessary software.

Getting the latest drivers using Lenovo Vantage

The system update function of Lenovo Vantage helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, UEFI BIOS flashes, or software updates. When Lenovo Vantage connects to the Lenovo Support Web site, the program automatically recognizes the following information and determines what updates are available for your computer:

• Machine type and model of your computer

• Installed operating system

• Language of the operating system

Lenovo Vantage then displays a list of update packages and categorizes each update as critical, recommended, or optional to help you understand the importance. You have complete control of which updates to download and install. After you select the update packages you want, Lenovo Vantage automatically downloads and installs the updates.

Lenovo Vantage is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals. You also can predefine scheduled updates to search by the critical severity level so the list you choose from contains only those update types that you need.

For more information about how to use Lenovo Vantage, see the help system of the program.

P1/X1 Extreme User Guide

Using the ThinkPad Setup program

The ThinkPad Setup program enables you to select the preferred settings for your computer through configuring the BIOS.

Configuring ThinkPad Setup

The ThinkPad Setup program menu lists various items about system configuration.

Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results.

To configure ThinkPad Setup, do the following:

1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts.

Note: If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program. If you do not enter the password, you cannot change the configurations that are protected by the supervisor password.

2. Use the arrow keys to select a tab; or use the arrow keys to locate an item and press Enter to select it. Then the supported submenu is displayed.

3. Default values are in boldface. Set the value of an item by doing one of the following:

• Press F6 to change to a higher value.

• Press F5 to change to a lower value.

4. Press the Esc key to exit the submenu and return to the parent menu. Then use the same method mentioned above to change other configurations.

5. When you complete the configuration, press F10 to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options.

You can press F9 to restore to the default settings.

Changing the startup sequence

In some cases, you might have to change the startup sequence so that the computer starts from a desired device when powered on. Read this topic to learn how to change the computer startup sequence.

Attention:

• After you change the startup sequence, ensure that you select the correct device during a copy, a save, or a format operation. If you select the wrong device, the data on that device might be erased or overwritten.

• If you are using the Windows BitLocker Drive Encryption feature and your computer has a Trusted Platform Module, do not change the startup sequence. BitLocker Drive Encryption locks the computer when it detects the change of startup sequence.

To change the startup sequence, do the following:

1. Access the ThinkPad Setup program and select Startup ➙ Boot. Then press Enter. The default device order list is displayed.

2. Set the startup sequence as you desired.

3. Press F10 to save the changes and restart the system.

You also can change the startup sequence temporarily by doing the following:

1. Turn off the computer.

Chapter 5. Advanced configuration 51

2. Turn on the computer. When the logo screen is displayed, press the F12 key.

3. Select the device that you want the computer to start from. Then press Enter.

Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found.

Updating the UEFI BIOS

The UEFI BIOS is the first program that the computer runs when the computer is turned on. The UEFI BIOS initializes the hardware components, and loads the operating system and other programs.

When you install a new program, device driver, or hardware component, you might be informed to update the UEFI BIOS. You can update the UEFI BIOS by starting your computer from a flash update disc or a flash update program running in the Windows environment.

The requirements for flash update are as follows:

• The computer must be started over LAN.

• The computer must be engaged in the Preboot eXecution Environment (PXE).

• A network-management program must be installed on the computer of the network administrator.

For instructions on how to update the UEFI BIOS, go to

https://support.lenovo.com.

BIOS menu

This topic introduces the following BIOS menus of your computer:

• Main menu

• Config menu

• Date/Time menu

• Security menu

• Startup menu

• Restart menu

Note: Depending on the model and operating system, the menu items and the default value might change without notice.

Main menu

When you enter the ThinkPad Setup program, you first see the Main menu as follows:

Note: The BIOS menu items might change without notice. Depending on the model, the default value might

vary.

• UEFI BIOS Version

• UEFI BIOS Date

• Embedded Controller Version

• ME Firmware Version

• Machine Type Model

• System-unit serial number

• System board serial number

• Asset Tag

P1/X1 Extreme User Guide

• CPU Type

• CPU Speed

• Installed Memory

• UUID

• MAC Address (Internal LAN)

• Preinstalled operating system license

• UEFI Secure Boot

• OA3 ID

• OA2

Config menu

Note: The BIOS menu items might change without notice. Depending on the model, the default value might

vary.

Network

• Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the

Wake on LAN feature. If you select AC Only, the Wake on LAN feature is enabled only when the ac power adapter is attached. If you select AC and Battery, the Wake on LAN feature is enabled with any power sources.

Notes:

– The magic packet type Wake on LAN requires that the ac power is attached. – The Wake on LAN feature does not work when the hard disk password is set.

• Wake On LAN from Dock Values: Disabled, Enabled, Description: Enable or disable the Wake On LAN from Dock feature when the ThinkPad USB-C Dock or

ThinkPad Thunderbolt 3 Dock is attached.

Note: The Wake on LAN from Dock feature does not work when the hard disk password is set.

• Ethernet LAN Option ROM Values: Disabled, Enabled Description: The Ethernet LAN Option ROM enables the startup from an integrated network device. This

menu is displayed only in Legacy Only boot mode or Both boot mode with Legacy first.

• UEFI IPv4 Network Stack Values: Disabled, Enabled Description: Enable or disable Internet Protocol Version 4 (IPv4) network stack for UEFI environment. This

menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first.

• UEFI IPv6 Network Stack Values: Disabled, Enabled Description: Enable or disable Internet Protocol Version 6 (IPv6) network stack for UEFI environment. This

menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first.

• UEFI PXE Boot Priority Values: IPv6 First, IPv4 First

Chapter 5. Advanced configuration 53

Description: Select network stack priority for UEFI PXE boot. This menu is displayed only in UEFI Only boot mode or Both boot mode with UEFI first, when IPv6 and IPv4 stacks are both enabled.

• Wireless Auto Disconnection Values: Disabled, Enabled Description: Enable or disable the wireless automatic disconnection function when the Ethernet cable is

attached. If you select Enabled, the Wireless LAN function is automatically turned off when the Ethernet cable is connected.

Note: Ethernet connection by the USB Ethernet adapter is not supported by this feature.

• MAC Address Pass Through Values: Disabled, Enabled Description: Enable or disable the MAC Address Pass Through function when a dock is attached. If you

select Enabled, the dock Ethernet will use the same MAC address as the internal Ethernet LAN. If you select Disabled, the dock Ethernet uses its own MAC address.

USB

• USB UEFI BIOS Support Values: Disabled, Enabled Description: Enable or disable the boot support for USB storage devices.

• Always On USB Values: Disabled, Enabled Description: Select Enabled to charge devices through the Always On USB connectors even when the

computer is turned off, in sleep mode, or in hibernation mode.

– Charge in Battery Mode

Values: Disabled, Enabled Description: This option is supported only when Always On USB is enabled. Select Enabled to charge

devices through the Always On USB connector even when the computer is in hibernation mode, or powered off and in battery operation.

Keyboard/Mouse

• TrackPoint Values: Disabled, Enabled Description: Enable or disable the built-in TrackPoint pointing device.

• Trackpad Values: Disabled, Enabled Description: Enable or disable the built-in trackpad.

• Fn and Ctrl Key swap Values: Disabled, Enabled Description: Exchange functions of the Fn key and the Ctrl key at the bottom left corner of the keyboard. If

you select Enabled, the Fn key works as the Ctrl key and the Ctrl key works as the Fn key.

Note: Only the physical Fn key can wake up the system from sleep mode.

• Fn Sticky key Values: Disabled, Enabled

P1/X1 Extreme User Guide

Description: If you select Enabled, you can press (instead of press and hold) the Fn key to keep it in a pressed condition. Then press the desired function key. The action is equivalent to pressing the function key simultaneously with the Fn key. When you press the Fn key twice, the Fn key is locked in the pressed condition until you press the Fn key again.

• F1–F12 as Primary Function Values: Disabled, Enabled Description: If you select Enabled, pressing the function keys directly inputs F1–F12. If you select

Disabled, pressing the function keys directly initiates the special function printed as an icon on each key. To temporarily switch the above two functions, press Fn+Esc.

Display

• Boot Display Device Values: ThinkPad LCD, External Display Description: Select the display device that you want to activate at boot time. External Display refers to an

external display attached to the USB Type-C connector or HDMI connector on ThinkPad. If multiple displays are attached, the boot screen appears on the first recognized one. This menu is selectable when Graphics Device is Discrete Graphics.

• Graphics Device Values: Discrete Graphics, Hybrid graphics Description: Discrete Graphics mode will achieve higher graphics performance. Hybrid Graphics mode

runs as Integrated Graphics mode to achieve longer battery life, and Discrete Graphics is enabled on demand.

• Total Graphics Memory Values: 256 MB, 512 MB Description: Allocate the total memory which Intel internal graphics shares.

Note: If you select 512 MB, the maximum usable memory might be reduced on the 32–bit operating system.

• Boot Time Extension Values: Disabled, 1 second, 2 seconds, 3 seconds, 5 seconds, 10 seconds Description: During the boot process, the computer might not detect the external monitors that need more

time to get ready. Select how long you want to extend the boot process.

Power

• Intel (R) SpeedStep technology Values: Disabled, Enabled Description: Select the mode of Intel SpeedStep technology at runtime.

– Mode for AC

Values: Maximum Performance, Battery Optimized Description: Maximum Performance: Always the highest speed

– Mode for Battery

Values: Maximum Performance, Battery Optimized Description: Battery Optimized: Always the lowest speed

• Adaptive Thermal Management Description: Select a thermal management scheme to use. The scheme affects fan sound, temperature,

and performance.

Chapter 5. Advanced configuration 55

– Scheme for AC

Values: Maximize Performance, Balanced Description:

– Maximize Performance: Reduce CPU throttling. – Balanced: Balance sound, temperature, and performance.

– Scheme for Battery

Values: Maximize Performance, Balanced Description:

– Balanced: Balance sound, temperature, and performance. – Maximize Performance: Reduce CPU throttling.

• CPU Power Management Values: Disabled, Enabled Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically

when there are no system activities. Normally, it is not necessary to change the setting.

• Power On with AC Attach Values: Disabled, Enabled Description: Enable or disable a feature that turns on the computer when the ac power adapter is

attached.

• 8254 Timer Clock Gating Values: Auto, Disabled Description: If you select Auto, Timer clock stops only when startup is set to UEFI Only and CSM

Support: No. If you select Disabled, Timer clock is running always.

• Disable Built-in Battery Values: Yes, No Description: Temporary disable the built-in battery for servicing the system. After selecting this item, the

system will be automatically powered off, then ready to be serviced.

Note: The built-in battery will be automatically enabled when the ac power adapter is reconnected.

Beep and Alarm

• Password Beep Values: Disabled, Enabled Description: Enable or disable a beep when the computer is waiting for a power-on, hard disk, or

supervisor password. Different beeps remind you that the password you entered is right or wrong.

• Keyboard Beep Values: Enabled, Disabled Description: Enable or disable a beep when unmanageable key combinations are pressed.

Storage

• Controller Mode Values: AHCI mode, RST mode Description: RST mode enables Intel RST and system enables RAID mode. AHCI mode, Serial ATA

controller operates in AHCI mode.

P1/X1 Extreme User Guide

Note: If a hard disk password has been set, you cannot change this setting until you delete the hard disk password.

• Intel (R) Rapid Storage Technology Description: Enter Intel (R) Rapid Storage Technology Configuration Utility to manage volumes on Intel (R)

RAID Controller.

Thunderbolt(TM) 3

• Thunderbolt BIOS Assist Mode Values: Disabled, Enabled Description: Enable or disable Thunderbolt BIOS Assist mode. If you select Enabled, Thunderbolt ports

are controlled by BIOS instead of OS. Set to Enabled only to support Linux and Windows 10 prior to version 1709. But it increases power consumption and disables wake with Modern Standby.

• Wake by Thunderbolt(TM) 3 Values: Disabled, Enabled Description: Enable or disable the wake-up function of the Thunderbolt(TM) 3 connector. If you select

Enabled, the battery life during the low power status might become shorter.

• Security level Values: No Security, User Authorization, Secure Connect, Display Port and USB Description: Select the security level:

– No Security: Allow Thunderbolt devices to be connected automatically. – User Authorization: Allow Thunderbolt devices to be connected after user authorization. – Secure Connect: Allow Thunderbolt devices to be connected with a saved key that has been approved

by the user.

– Display Port and USB: Allow only Display outputs and USB devices to be connected. Thunderbolt

devices are not allowed to be connected.

• Support in Pre Boot Environment:

– Thunderbolt(TM) device

Values: Disabled, Enabled, Pre-Boot ACL Description: Enable or disable pre-OS support for Thunderbolt devices attached to the Thunderbolt 3

port. If you select Enabled, Thunderbolt devices are connected automatically. If you select Pre-Boot

ACL, to use a device in the pre-boot environment, authorize it in the operating system or set the Security level to No Security. To boot from a device, configure it by selecting Startup ➙ Boot.

CPU

• Core Multi-Processing Values: Disabled, Enabled Description: If you select Enabled, it enables additional execution core units within a CPU. If you select

Disabled, it enables only one execution core unit within a CPU.

• Intel(R) Hyper-Threading Technology Values: Disabled, Enabled Description: If you select Enabled, it enables additional CPU threads. These Threads appear as additional

processors but share some resources with the other threads within a CPU. If you select Disabled, it enables only one threads within each execution core unit.

Chapter 5. Advanced configuration 57

Intel AMT

• Intel (R) AMT Control Values: Disabled, Enabled, Permanently Disabled Description: If you select Enabled, Intel AMT (Active Management Technology) is configured and

additional setup items are provided in MEBx (Management Engine BIOS Extension) Setup. If you select

Permanently Disabled, you can never enable it again. Be cautious when you make the selection.

Note: You can enter the MEBx Setup menu by pressing Ctrl+P in the Startup Interrupt Menu window. To

display the Startup Interrupt Menu window, press Enter during the power-on self-test (POST).

• USB Key Provisioning Values: Disabled, Enabled Description: This option enables or disables USB key provisioning.

• CIRA Timeout Values: 0–255 Description: Set the timeout option for the CIRA connection to be established. Selectable values are from

0 to 255. If you select 0, use 60 seconds as the default timeout value. If you select 255, the waiting time for establishing a connection is unlimited.

Note: The default value is 60 seconds.

• Console Type Values: VT100, VT100+, VT-UTF8, PC ANSI Description: Select the console type for AMT. This console type must match the Intel AMT remote

console.

Date/Time menu

Note: The BIOS menu items might change without notice. Depending on the model, the default value might

vary.

• System Date Description: Set or change the date of the system.

• System Time Description: Set or change the time of the system.

Security menu

Note: The BIOS menu items might change without notice. Depending on the model, the default value might

vary.

Password

• Supervisor Password Values: Disabled, Enabled Description: Set a supervisor password to prevent unauthorized users from changing the startup

sequence, network-related settings, and system date and time. See “Passwords introduction” on page

41.

• Lock UEFI BIOS Settings Values: Disabled, Enabled Description: Enable this option to prevent unauthorized users from changing any settings in ThinkPad

Setup. To use this function, a supervisor password is required.

• Password at Unattended Boot

P1/X1 Extreme User Guide

Values: Disabled, Enabled Description: When this option is enabled, a password prompt is displayed when the computer is turned on

or resumed from hibernation mode by an unattended event such as a Wake on LAN attempt. To prevent unauthorized access, set the user authentication on the operating system.

• Password at Restart Values: Disabled, Enabled Description: When this option is enabled, a password prompt is displayed when you restart the computer.

To prevent unauthorized access, set the user authentication on the operating system.

• Password at Boot Device List Values: Disabled, Enabled Description: If you enable this option, the supervisor password is required when you try to enter the Boot

menu by repeatedly pressing F12. To use this function, a supervisor password must be set.

• Password Count Exceeded Error Values: Disabled, Enabled Description: Enable this option to display the POST 0199 error message when you enter a wrong

supervisor password more than three times.

• Set Minimum Length Values: Disabled, x characters (4 ≤ x ≤ 12) Description: Specify a minimum length for power-on passwords and hard disk passwords. If a supervisor

password is set, you cannot change the minimum length until you log in as a supervisor.

• Power-On Password Values: Disabled, Enabled Description: Set a power-on password to protect the computer from unauthorized access. See

“Passwords introduction” on page 41.

• Hard Disk x Password Values: Disabled, Enabled Description: Set a hard disk password to prevent unauthorized users from accessing data on the internal

storage drive. See “Passwords introduction” on page 41.

Fingerprint

• Predesktop Authentication Values: Disabled, Enabled Description: Enable or disable fingerprint authentication before the operating system is loaded.

• Reader Priority Values: External ➙ Internal, Internal Only Description: If your computer has an internal fingerprint reader and an attached external fingerprint reader,

use this option to specify the fingerprint reader priority.

• Security Mode Values: Normal, High Description: If the fingerprint is not authenticated, you can enter a password instead. If you have selected

Normal, enter either the power-on password or the supervisor password; if you have selected High, supervisor password must be entered.

• Password Authentication Values: Disabled, Enabled

Chapter 5. Advanced configuration 59

Description: Enable this option to use password authentication when fingerprints are not available. This item is displayed if Security Mode is set to High.

• Reset Fingerprint Data Value: Enter Description: Use this option to erase all fingerprint data stored in the fingerprint reader and reset the

settings to the factory default state. As a result, any power-on security features previously enabled will not work until they are re-enabled in the fingerprint software.

Security Chip

• Security Chip Type Values: TPM 2.0 Description: You can use a discrete TPM chip with TPM 2.0 mode.

• Security Chip (for TPM 2.0) Values: Enabled, Disabled Description: Enable or disable the security chip.

• Security Reporting Options

– SMBIOS Reporting

Values: Enabled, Disabled Description: When enabled, changes to corresponding UEFI BIOS data are logged in a location, (PCR1,

defined in the TCG standards), which other authorized programs can monitor, read and analyze.

• Clear Security Chip Description: Use this option to clear the encryption key. It will not be possible to access already-encrypted

data after these keys are cleared.

• Intel (R) TXT Feature Values: Disabled, Enabled Description: Enable or disable the Intel Trusted Execution Technology.

• Physical Presence for Clear Values: Disabled, Enabled Description: If this option is enabled, a confirmation message is displayed when you clear the security

chip.

Note: This option may be bypassed by Windows 10 version 1709 or later operating systems.

UEFI BIOS Update Option

• Flash BIOS Updating by End-Users Values: Disabled, Enabled Description: When this option is enabled, all users can update the UEFI BIOS. If you disable this option,

only the person who knows the supervisor password can update the UEFI BIOS.

• Secure RollBack Prevention Values: Disabled, Enabled Description: When this option is disabled, you can flash the UEFI BIOS to earlier version.

Note: This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled. This item is set as Enabled by default when the OS Optimized Defaults is set as

Enabled.

P1/X1 Extreme User Guide

• Windows UEFI Firmware Update Values: Enabled, Disabled Description: Enable or disable the Windows UEFI Firmware Update feature. Select Enabled to allow

Windows UEFI Firmware Update. If you select Disabled, BIOS will skip Windows UEFI Firmware Update.

Memory Protection

• Execution Prevention Values: Disabled, Enabled Description: Some computer viruses and worms cause memory buffers to overflow. By enabling this

option, you can protect your computer against attacks from such viruses and worms. If the option is enabled but you find that a program does not run properly, disable this option first and then reset the settings.

Virtualization

• Intel(R) Virtualization Technology Values: Disabled, Enabled Description: If this option is enabled, a Virtual Machine Monitor (VMM) can utilize the additional hardware

capabilities provided by Intel Virtualization Technology. This setting should be set to Disabled to prevent security risks if operating system does not support a VMM.

Note: This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled. This item is set as Enabled by default when the OS Optimized Defaults is set as Enabled.

• Intel(R) VT-d Feature Values: Disabled, Enabled Description: Intel VT-d stands for Intel Virtualization Technology for Directed I/O. When enabled, a VMM

can utilize the platform infrastructure for I/O virtualization. This setting should be set to Disabled to prevent security risks if the operating system does not support a VMM.

Note: This item is set as Disabled by default when the OS Optimized Defaults on the Restart menu is set as Disabled. This item is set as Enabled by default when the OS Optimized Defaults is set as

Enabled.

I/O Port Access

Description: Use this submenu to enable or disable the following hardware features:

• Ethernet LAN

• Wireless LAN

Note: Depending on the model, if you change Wireless LAN to Disabled, Bluetooth will also be changed to Disabled.

• Bluetooth

• USB Port

• Memory Card Slot

• Smart Card Slot

• Integrated Camera

• Audio

• Microphone

Chapter 5. Advanced configuration 61

• Fingerprint Reader

• Thunderbolt(TM) 3

• Touch Panel

Internal Device Access

• Bottom Cover Tamper Detection Values: Disabled, Enabled Description: When this option is enabled, supervisor password is required when a bottom cover tamper is

detected. This option is not functional until a supervisor password is set.

• Internal Storage Tamper Detection Values: Disabled, Enabled Description: When this option is enabled, removing any internal storage device when your computer is in

sleep mode will be detected. If you remove the internal storage device while the computer is in sleep mode, the computer will shut down when you wake it up, and any unsaved data will be lost.

Anti-Theft

• Computrace Module Activation Values: Disabled, Enabled, Permanently Disabled Description: Enable the UEFI BIOS interface to activate the computrace module. Computrace is an

optional monitoring service from Absolute Software. If you select Permanently Disabled, you cannot enable this setting again.

Secure Boot

• Secure Boot Values: Disabled, Enabled Description: Enable this option to prevent unauthorized operating systems from loading when you turn on

the computer. To enable this option, set the startup setting as UEFI Only and set CSM Support as No first.

• Platform Mode Values: Setup Mode, User Mode Description: Specify the system operating mode.

• Secure Boot Mode Values: Standard Mode, Custom Mode Description: Specify the Secure Boot mode .

• Reset to Setup Mode Description: Use this option to clear the current platform key and reset Platform Mode to Setup Mode.

You can install your own platform key and customize the Secure Boot signature databases in Setup Mode. Secure Boot Mode will be set to Custom Mode.

• Restore Factory Keys Description: Use this option to restore all keys and certificates in Secure Boot databases to the factory

defaults.

• Clear All Secure Boot Keys

P1/X1 Extreme User Guide

Description: Use this option to clear all keys and certificates in Secure Boot databases and install your own keys and certificates.

Intel (R) SGX

• Intel (R) SGX Control Values: Disabled, Enabled, Software Controlled Description: Enable or disable the Intel Software Guard Extensions (SGX) function. If you select Software

Controlled, SGX will be controlled by SGX application for UEFI boot operating system.

• Owner EPOCH Change Description: Change Owner EPOCH to a random value. Use this option to clear SGX user data.

Device Guard

• Device Guard Values: Disabled, Enabled Description: This option is used to support Microsoft Device Guard. When this option is enabled, Intel Virtualization Technology, Intel VT-d Feature, Secure Boot, and OS

Optimized Defaults are automatically enabled. Boot order is not selectable. To complete the configuration of Device Guard, you have to set a supervisor password.

When this option is disabled, the setup options are configurable and you can choose any boot options to start the computer.

Startup menu

Note: The BIOS menu items might change without notice. Depending on the model, the default value might

vary.

• Boot Description: Define the startup sequence.

• Network Boot Description: Select the boot device when the system wakes from LAN. If Wake On LAN is enabled, the

network administrator can turn on all of the computers in a LAN remotely through network management software.

• UEFI/Legacy Boot Values: Both, UEFI Only, Legacy Only Description: Define the system boot capability.

– UEFI/Legacy Boot Priority

Values: Legacy First, UEFI First Description: Select the boot priority between UEFI and Legacy.

– CSM Support (for UEFI only)

Values: Yes, No Description: Compatibility Support Module (CSM) is required for starting the legacy operating system. If

you select UEFI only, CSM Support is selectable. For Both or Legacy Only mode, CSM Support is not selectable.

• Boot Mode Values: Quick, Diagnostics Description: Define which screen is displayed during the POST, the logo screen or the text message

screen.

Chapter 5. Advanced configuration 63

• Option Key Display Values: Disabled, Enabled Description: If you disable this option, the “To interrupt normal startup, press Enter.” message will not be

displayed during the POST.

• Boot Device List F12 Option Values: Disabled, Enabled Description: If you enable this option, you can open the Boot Menu window by continuously pressing F12

when the computer is powered on.

• Boot Order Lock Values: Disabled, Enabled Description: Enable this option to lock the boot device priority order.

Restart menu

Note: The BIOS menu items might change without notice. Depending on the model, the default value might

vary.

• Exit Saving Changes Description: Save the changes and restart the computer.

• Exit Discarding Changes Description: Discard the changes and restart the computer.

• Load Setup Defaults Description: Restore to the factory default settings.

Note: Enable OS Optimized Defaults to meet the Windows 10 certification requirements. When you change this setting, some other settings are changed automatically, such as CSM Support, UEFI/Legacy

Boot, Secure Boot, Secure RollBack Prevention, Intel Virtualization Technology, and Intel VT-d Feature.

• Discard Changes Description: Discard the changes.

• Save Changes Description: Save the changes.

Using system management

This topic is primarily intended for the network administrators.

Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives.

This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program.

Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.

Desktop Management Interface

The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.8 or later. SMBIOS provides information about the hardware components

P1/X1 Extreme User Guide

of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board. This specification documents the standards for getting access to this BIOS information.

Preboot eXecution Environment

The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enabling the computer to start from a server. Your computer supports the personal computer functions that PXE requires. For example, with the appropriate LAN card, your computer can be started from the PXE server.

Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer.

Wake on LAN

The network administrator can turn on a computer from a management console by using the Wake on LAN feature.

When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum. It saves time and increases productivity.

If the computer is turned on through Wake on LAN, the computer starts follow the Network Boot sequence.

Asset ID EEPROM

The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components. It also includes a number of blank fields where you can record information about the end users in your network.

To enable a network administrator to remotely control your computer, set the following system-management features in the ThinkPad Setup program:

• Wake on LAN

• Network Boot sequence

Note: If a supervisor password has been set, you are required to enter the supervisor password when you start the ThinkPad Setup program.

Enabling or disabling the Wake on LAN feature

When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote networkmanagement program.

To enable or disable the Wake on LAN feature, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Config ➙ Network. The Network submenu is displayed.

3. Select a corresponding option for the Wake on LAN feature.

4. Press F10 to save the settings and exit.

Defining a Network Boot sequence

When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu.

To define a Network Boot sequence, do the following:

Chapter 5. Advanced configuration 65

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Startup ➙ Network Boot. The boot device list is displayed.

3. Select a boot device to make it as the top boot priority.

4. Press F10 to save the settings and exit.

You can press F9 to restore to the factory default settings.

P1/X1 Extreme User Guide

Chapter 6. Configuring RAID

This chapter provides information about storage drive requirements for Redundant Array of Independent Disks (RAID) levels, and instructions on how to configure RAID for your computer.

An Introduction to RAID

RAID is a technology that provides increased storage functions and reliability through redundancy.

When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID array. This array distributes data across multiple storage drives, but the array appears to the host computer as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited I/O performance, because several drives can be accessed simultaneously.

RAID drive groups configured according to certain RAID levels also improve data storage reliability and fault tolerance compared with single-drive storage systems. Data loss resulting from a drive failure can be prevented by reconstructing missing data from the remaining drives.

Note: For RAID 0, the missing data resulting from a drive failure cannot be reconstructed.

Storage drive requirements for RAID levels

Ensure that your computer has two identical storage drives installed (two M.2 NVMe solid-state drives with the same capacity) for supported RAID levels. If only one drive is installed, or two different types of drives are installed, the following information does not apply.

Your computer supports the following RAID levels:

• RAID 0: striped disk array

– Consists of two identical storage drives – Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB – Better performance without fault tolerance – Higher risk of data loss resulting from a member drive failure compared with non-RAID configuration

• RAID 1: mirrored disk array

– Consists of two identical storage drives – Improved reading performance and 100% redundancy

Entering the Intel RST configuration utility

This topic provides instructions on how to enter the Intel RST configuration utility.

Enabling RAID from ThinkPad Setup

If RAID is disabled, you must enable it manually before entering the Intel RST configuration utility.

To enable RAID, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Config ➙ Storage ➙ Controller Mode ➙ RST mode and then press Enter.

3. Press F10 to save changes and exit.

Entering the Intel RST configuration utility

To enter the Intel RST configuration utility, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Config ➙ Storage ➙ Intel (R) Rapid Storage Technology and then press Enter to open the Intel (R) Rapid Storage Technology window.

The following options are displayed after you enter the Intel RST configuration utility:

• Create RAID Volume: This option is used to create a RAID volume. If no internal storage drives can be used, this option is not available.

• RAID Volumes: This option is used to confirm the information of the created RAID volumes.

• Non-RAID Physical Disks: This option is used to confirm the information of all non-RAID drives.

Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected option. Press Esc to exit the Intel RST configuration utility.

Creating RAID volumes

This topic provides instructions on how to use the Intel RST configuration utility to create RAID volumes.

Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being created.

To create a RAID volume, do the following:

1. Enter the Intel RST configuration utility. See “Entering the Intel RST configuration utility” on page 67.

2. Press the up and down arrow keys to select Create RAID Volume, and then press Enter to open the CREATE RAID VOLUME window.

3. Press the up and down arrow keys to select and configure the options one by one. a. Name: You can use the default name or type a preferred name for the RAID volume. b. RAID Level: You can press Enter to change the RAID to one of the following:

• RAID0 (Stripe)

• RAID1 (Mirror)

c. Select Disks: Press the up and down arrow keys to select a drive, and then press Spacebar or Enter

to add it into a group. An X mark is displayed next to the selected drive.

Note: The drive that cannot be used to create a RAID volume is not selectable.

d. Strip Size: Press the up and down arrow keys to select a strip size, and then press Enter to complete

the configuration.

Note: This option is only available for RAID 0. e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value. f. Create Volume: Press Enter to finish configurations of the preceding options and create a volume.

Note: The Create Volume option might not be selectable for some reasons, for example, if different

types of drives are selected, the option is not selectable. If it is not selectable, see the message

displayed under Create Volume for reference.

After the RAID volume is created, the Intel (R) Rapid Storage Technology window is displayed, and

the created volume is displayed under RAID Volumes.

P1/X1 Extreme User Guide

4. Press F10 to save changes and exit.

Deleting RAID volumes

This topic provides instructions on how to use the Intel RST configuration utility to delete RAID volumes.

Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes.

To delete a RAID volume, do the following:

1. Enter the Intel RST configuration utility. See “Entering the Intel RST configuration utility” on page 67.

2. Press the up and down arrow keys to select the volume that you want to delete under RAID Volumes. Press Enter to open the RAID VOLUME INFO window.

3. Select Delete and press Enter to delete it from the RAID Volumes list.

4. When prompted, select Yes to confirm the deletion of the selected RAID volume. After you delete the RAID volume, the Intel (R) Rapid Storage Technology window is displayed. Member

drives of the deleted volume are displayed under Non-RAID Physical Disks.

5. Press F10 to save changes and exit.

Resetting storage drives to non-RAID

This topic provides instructions on how to use the Intel RST configuration utility to reset storage drives to non-RAID.

Attention: All the existing data stored on the selected drive will be erased after you reset it to non-RAID.

To reset a storage drive to non-RAID, do the following:

1. Enter the Intel RST configuration utility. See “Entering the Intel RST configuration utility” on page 67.

2. Press the up and down arrow keys to select the volume that you want to reset under RAID Volumes. Press Enter to open the RAID VOLUME INFO window.

3. Press the up and down arrow keys to select the drive that you want to reset under RAID Member Disks. Press Enter to open the PHYSICAL DISK INFO window.

4. Select Reset to Non-RAID and press Enter. When prompted, press Yes to confirm the reset action. After the reset process finishes, the Intel (R) Rapid Storage Technology window is displayed. The reset

drive is listed under Non-RAID Physical Disks, and the volume of the reset drive is still listed under RAID Volumes, but the status is changed from Normal to Failed or Degraded.

5. Press F10 to save changes and exit.

Rebuilding RAID 1 volumes

If the status of a RAID 1 volume is Failed or Degraded, you can rebuild it through the Intel RST configuration utility. To rebuild a RAID 1 volume, ensure that at least one member drive of the RAID 1 volume works correctly. Replace the failed drive with a new one that has the same capacity before you rebuild a RAID 1 volume.

To rebuild a RAID 1 volume, do the following:

1. Enter the Intel RST configuration utility. See “Entering the Intel RST configuration utility” on page 67.

2. Press the up and down arrow keys to select the volume that you want to rebuild under RAID Volumes. Press Enter to open the RAID VOLUME INFO window.

Chapter 6. Configuring RAID 69

3. Select Rebuild and press Enter to open the Rebuild Volume window.

4. Select the drive that you want to rebuild and press Enter to initiate the rebuild process. After you initiate the rebuild process, the Intel (R) Rapid Storage Technology window is displayed. The

RAID 1 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark.

5. Wait a few minutes. When the rebuild process finishes successfully, the Rebuilding mark is changed to the Normal mark.

6. Press F10 to save changes and exit.

P1/X1 Extreme User Guide

Chapter 7. Troubleshooting computer problems

This chapter provides information about what to do if you experience a problem with your computer.

General tips for preventing problems

This topic provides the following tips to help you prevent computing problems:

• Empty your recycle bin on a regular basis.

• Use a disk defragment tool regularly on your storage drive to improve data seek and read times.

• To free up disk space, uninstall unused programs. You also might want to look for program duplication or overlapping versions.

• Clean out your Inbox, Sent, and Trash folders from your e-mail client program.

• Back up your data at least once a week. If critical data is present, it is a good idea to back up the data daily. Lenovo has many backup options available for your computer.

• Schedule system restore operations to take a system snapshot periodically. For information about system restore, see Chapter 8 “Recovery information” on page 85.

• Go to

• Keep up to date for device drivers on other non-Lenovo hardware. Before updating device drivers, read

• Keep a log book. Entries might include major hardware or software changes, driver updates, minor issues

• If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine,

https://support.lenovo.com to download and install updates for the device drivers and UEFI BIOS

when needed.

the device driver information release notes for compatibility or known issues.

you have experienced, and how you resolved the minor issues.

the following tips might help along the way:

1. Remove all external devices such as the printer and keyboard.

2. Ensure that your battery is charged and your computer has the ac power connected.

3. Access ThinkPad Setup and load the default settings.

4. Restart the computer and start the recovery operation.

5. If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so.

Diagnosing problems

Many computer problems can be solved without outside assistance. If you experience a problem with your computer, the first place to start is the troubleshooting information in your computer documentation. If you suspect a software problem, see the documentation, including readme files and help information systems, that come with the operating system or program. ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems.

Note: If you are unable to isolate and repair the problem yourself after running Lenovo Vantage, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

Lenovo Vantage supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Vantage, see “Accessing Lenovo programs” on page 11.

The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at:

https://support.lenovo.com

For additional information, see the help system of the program.

Troubleshooting

If your computer has an error, it typically displays a message or an error code, or makes a beep when you turn it on. When you experience a problem, see the corresponding symptom and solution in this topic to try to solve the problem by yourself.

Computer stops responding

Print these instructions now and keep them with your computer for reference later. Problem: My computer is unresponsive (I cannot use the ThinkPad pointing device or the keyboard).

Solution: Do the following:

1. Press and hold the power button until the computer turns off. If you cannot turn off the computer by pressing the power button, reset the computer by inserting a straightened paper clip into the emergency-reset hole in the bottom of the computer. After the computer is turned off, restart the computer by pressing the power button. If the computer does not turn on, continue with step 2.

2. Remove all power sources from the computer. Reattach the ac power adapter and restart the computer. If the computer does not start up, continue with step 3.

3. While the computer is turned off, remove all power sources from the computer and remove all external devices that are attached to the computer (keyboard, mouse, printer, scanner, and so on). Reattach the ac power adapter and restart the computer. If the computer still does not start up, call the Customer Support Center.

Spills on the keyboard

Problem: I spill something on the computer.

Solution: Because most liquids conduct electricity, liquid spilled on the keyboard could create numerous

short circuits and damage your computer. To solve the problem, do the following:

1. Ensure that no liquid creates a short circuit between you and the ac power adapter (if in use).

2. Carefully unplug the ac power adapter immediately.

3. Turn off the computer immediately. If the computer does not turn off, insert a straightened paper clip into the emergency-reset hole to reset the computer. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.

Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.

4. Wait until you are certain that all the liquid is dry before turning on your computer.

Error messages

• Message: 0177: Bad SVP data, stop POST task.

P1/X1 Extreme User Guide

Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced.

• Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to

check security settings, press F10, and then press Enter to restart the system. If you still have a problem, have the computer serviced.

• Message: 0187: EAIA data access error Solution: The access to EEPROM is failed. Have the computer serviced.

• Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced,

and the box serial number must be reinstalled. Have the computer serviced.

• Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced,

and the universally unique identifier (UUID) must be reinstalled. Have the computer serviced.

• Message: 0190: Critical low-battery error Solution: The computer turned off because the battery power is low. Connect the ac power adapter to the

computer and charge the batteries.

• Message: 0191: System Security - Invalid remote change requested Solution: The system configuration change has failed. Confirm the operation and try again. To clear the

error, enter ThinkPad Setup.

• Message: 0199: System Security - Security password retry count exceeded. Solution: This message is displayed if you enter a wrong supervisor password more than three times.

Confirm the supervisor password and try again. To clear the error, enter ThinkPad Setup.

• Message: 0270: Real Time Clock Error. Solution: System Real Time Clock is not functional. Have the computer serviced.

• Message: 0271: Check Date and Time settings. Solution: The date or the time is not set in the computer. Enter ThinkPad Setup and set the date and time.

• Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card. Solution: The wireless network card is not supported on this computer. Remove it.

• Message: 1820: More than one external fingerprint readers are attached. Solution: Turn off and remove all but the reader that you set up within your main operating system.

• Message: 2101: Detection error on SSD1 (M.2) Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.

• Message: 2102: Detection error on SSD2 (M.2) Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.

• Message: 2111: Read error on SSD1 (M.2) Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.

• Message: 2112: Read error on SSD2 (M.2) Solution: The M.2 solid-state drive is not working. Have the M.2 solid-state drive serviced.

• Message: 2200: Machine Type and Serial Number are invalid. Solution: Machine Type and Serial Number are invalid. Have the computer serviced.

• Message: 2201: Machine UUID is invalid. Solution: Machine UUID is invalid. Have the computer serviced.

Chapter 7. Troubleshooting computer problems 73

• Message: Fan error Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced.

• Message: Thermal sensing error Solution: The thermal sensor has a problem. Shut down the computer immediately and have the

computer serviced.

• Message: Bottom Cover Tamper Detection Error Solution: The Bottom Cover Tamper Switch is not working. Have the computer serviced.

• Message: Error: The non-volatile system UEFI variable storage is nearly full.

Note: This error indicates that the operating system or programs cannot create, modify, or delete data in the non-volatile system UEFI variable storage due to insufficient storage space after POST.

The non-volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs. This error occurs when the operating system or programs store large amounts of data in the variable storage. All data needed for POST, such as BIOS setup settings, chipset, or platform configuration data, are stored in a separate UEFI variable storage.

Solution: Press F1 after the error message is displayed to enter ThinkPad Setup. A dialog asks the user for confirmation to clean up the storage. If the user selects “Yes”, all data that were created by the operating system or programs will be deleted except global variables defined by the Unified Extensible Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage.

If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.

Beep errors

Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following:

1. Go to

2. Download the proper diagnostic app and install it on your smartphone.

3. Run the diagnostic app and place the smartphone near the computer.

4. Press the Fn key on your computer to emit the beep again. The diagnostic app decodes the beep error

The following section describes some beep errors and the corresponding solutions.

Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.

https://support.lenovo.com/smartbeep or scan the following QR Code.

and shows possible solutions on the smartphone.

P1/X1 Extreme User Guide

Error codes Solutions

0001: Reset error (platform reset not de-asserted)

1. Remove all power resources (the ac power adapter and coin-cell battery). If your computer has a builtin battery, reset the computer by inserting a straightened paper clip into the emergency-reset hole. Wait for one minute. Then reconnect all power resources.

2. Replace the system board (service provider only).

0002: Internal bus error

0281: General embedded controller error

0282: Memory module error

0283: PCI resource error

0284: TCG-compliant functionality-related error (might be the BIOS code validation failure)

0285: TCG-compliant functionality-related error (might be the TPM initialization failure)

0286: Integrated graphics error

0287: Discrete graphics error

0288: Computer display error

Replace the system board (service provider only).

1. Reinstall or replace the memory module.

2. Replace the system board (service provider only).

1. Remove PCIe devices (the M.2 card, PCIe card, and so on) (service provider only).

2. Replace the system board (service provider only).

Replace the system board (service provider only).

1. Reinstall or replace the discrete graphics card (service provider only).

2. Replace the system board (service provider only).

1. Reconnect the display cable on both the system board side and the computer display side (service provider only).

2. Replace the system board (service provider only).

Memory module problems

Print these instructions now and keep them with your computer for reference later. Problem: My memory module is not operating properly.

Solution: Check the following items:

1. Verify that the memory module is installed and seated correctly in your computer. Remove all added memory modules to test the computer with only the factory-installed memory

modules, and then reinstall the memory module one at a time to ensure a proper connection.

2. Check for error messages during startup. Follow the appropriate corrective actions for power-on self-test (POST) error messages.

3. Verify that the latest UEFI BIOS for your model has been installed.

4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.

Chapter 7. Troubleshooting computer problems 75

5. Run diagnostic programs. See “Diagnosing problems” on page 71.

Ethernet problems

• Problem: My computer cannot connect to the network. Solution:

Ensure that:

– The cable is installed correctly.

The network cable must be securely connected both to the mini Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 m (328 ft). If the cable is connected and the distance is within the acceptable limits but the problem persists, try a different cable.

– You are using the correct device driver. To install the correct driver, do the following:

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

3. Double-click Network adapters to view all network adapters. If an exclamation mark ! is displayed next to the adapter name, you might not be using the correct driver or the driver might have been disabled.

4. Right-click the highlighted adapter, click Update driver, and then follow the instructions on the screen to update the driver.

– The switch port and the adapter have the same duplex setting.

If you configured the adapter for full duplex, ensure that the switch port also is configured for full duplex. Setting a wrong duplex mode can degrade performance, cause data loss, or result in lost connections.

– You have installed all networking software that is necessary for your network environment.

Check with your LAN administrator for the necessary networking software.

• Problem: The adapter stops working for no apparent reason. Solution: The network driver files might be corrupt or missing.

• Problem: My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps, the connection fails or errors occur.

Solution:

– Use Category 5 wiring and ensure that the network cable is securely connected. – Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).

• Problem: The Wake on LAN feature is not working. Solution: Ensure that Wake on LAN is enabled in ThinkPad Setup. If it is, check with your LAN

administrator for the necessary settings.

• Problem: My computer is a Gigabit Ethernet model, but it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps.

Solution:

– Try another Ethernet cable. – Ensure that the link partner is set to auto-negotiate. – Ensure that the switch is 802.3ab-compliant (gigabit over copper).

P1/X1 Extreme User Guide

Wireless-LAN problem

Problem: I cannot connect to the network using the built-in wireless network card.

Solution: Ensure that:

• The Airplane mode is off.

• Your wireless-LAN driver is the latest version.

• Your computer is within the range of a wireless access point.

• The wireless radio is enabled.

Bluetooth problem

Note: Check your connection anytime and ensure that no other Bluetooth-enabled device is searching for

the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.

Problem: Sound does not come from the Bluetooth headset/headphones but comes from the local speaker even though the Bluetooth headset/headphones is connected using a Headset profile or AV profile.

Solution: Do the following:

1. Exit the program that uses the sound device (for example, Windows Media Player).

2. Go to Control Panel, and ensure that you view Control Panel by Category.

3. Click Hardware and Sound ➙ Sound ➙ Playback.

4. If you are using a Headset profile, select Bluetooth Hands-free Audio and click Set Default. If you are using an AV profile, select Stereo Audio and click Set Default.

5. Click OK to close the Sound window.

ThinkPad pointing device problems

• Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal

operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer drifting might occur for several seconds under the following conditions:

– When the computer is turned on – When the computer resumes normal operation – When the TrackPoint pointing device is kept pressed for a long time – When the temperature changes

• Problem: The TrackPoint pointing device or trackpad does not work. Solution: Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Properties

window. For more information, see “Customizing the ThinkPad pointing device” on page 21.

Keyboard problems

• Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected:

1. Turn off the computer.

2. Remove the external numeric keypad.

3. Turn on the computer and try using the keyboard again.

If the keyboard problem is resolved, carefully reconnect the external numeric keypad.

Chapter 7. Troubleshooting computer problems 77

If the problem persists, ensure that the correct device driver is installed by doing the following:

1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Keyboard.

3. Click the Hardware tab. In the Device Properties section, ensure that you see this message: Device

status: This device is working properly.

If keys on the keyboard still do not work, have the computer serviced.

• Problem: All or some keys on the external numeric keypad do not work. Solution: Ensure that the external numeric keypad is correctly connected to the computer.

• Problem: The keys on the top row of the numeric keypad might not function the same as the icon printed on each key.

Solution: Do the following:

1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Keyboard. In the Keyboard Properties window, click the Fn and function keys tab.

Note: If the Fn and function keys tab is not displayed, connect your computer to the Internet. Then download and install the ThinkPad Hotkey Features program from the Lenovo Support Web site. For more information, see “Installing device drivers” on page 50.

3. In the How to use Fn key combinations section, select your preferred option.

4. If you select Fn sticky method, press Fn to reset the Fn sticky status.

5. Try to press keys on the top row of the numeric keypad again to check if the problem is resolved.

Computer screen problems

• Problem: My screen keeps blanking when I do not want it to. Solution: Do the following:

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Hardware and Sound ➙ Power Options.

3. Show the additional plans, and then select High performance.

• Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for four seconds or more. Then turn on the computer and listen again.

Solution: Ensure that:

– The battery is installed correctly. – The ac power adapter is connected to the computer and the power cord is plugged into a working

electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) – The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then

type the correct password and press Enter. If these items are correctly set, and the screen remains blank, have the computer serviced.

• Problem: When I turn on the computer, only a white cursor is displayed on a blank screen.

P1/X1 Extreme User Guide

Solution: If you have modified a partition on your storage drive by using partition software, information about that partition, or the master boot record might have been destroyed.

Do the following to try to solve the problem:

1. Turn off the computer, and then turn it on again.

2. If you still see only the cursor on the screen, do the following:

– If you have used partition software, examine the partition on the storage drive by using the

software, and recover the partition if required.

– Use the recovery solutions to restore the system to the factory default state. For more information,

see Chapter 8 “Recovery information” on page 85.

If the problem persists, have the computer serviced.

• Problem: The screen goes blank while the computer is on. Solution: Your screen saver or power management might have been enabled. Do one of the following:

– Touch the TrackPoint pointing device or the trackpad, or press a key to exit the screen saver. – Press the power button to resume the computer from sleep or hibernation mode.

• Problem: The screen is blank. Solution: Do the following:

1. Press the display-mode switching key

to bring up the image.

2. If you are using the ac power adapter, or using the battery and the battery gauge shows that the

battery is not depleted, press the brightness-up key

to make the screen brighter.

3. If your computer is in sleep mode, press Fn to resume the computer from sleep mode.

4. If the problem persists, follow the solution for the following problem.

• Problem: The screen is unreadable or distorted. Solution: Ensure that:

– The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following:

1. Right-click on the desktop, and then click Display settings ➙ Display.

Note: If your computer cannot detect the external monitor, click Detect in the Display window.

2. Select the external monitor and set Resolution.

3. Click Display adapter properties.

4. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If it is, click OK to close the window; otherwise proceed with the following steps.

5. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor.

6. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

7. Click the Driver tab.

8. Click Update Driver.

9. Click Browse my computer for driver software, and then click Let me pick from a list of available drivers on my computer.

Chapter 7. Troubleshooting computer problems 79

10. Clear the Show compatible hardware check box.

11. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor.

12. After updating the driver, click Close.

• Problem: Incorrect characters are displayed on the screen. Solution: Ensure that you install the operating system and program correctly. If the problem persists, have

the computer serviced.

• Problem: I try to turn off my computer but the screen stays on and I cannot completely turn off my computer.

Solution: Press and hold the power button for four seconds or more to turn off the computer.

• Problem: Missing, discolored, or bright dots appear on the screen every time I turn on my computer. Solution: This is an intrinsic characteristic of the TFT technology. Your computer display contains multiple

thin-film transistors (TFTs). Only a very small number of missing, discolored, or bright dots on the screen might exist all the time.

External monitor problems

• Problem: The external monitor is blank.

Solution: To bring up the image, press the display-mode switching key

want. If the problem persists, do the following:

1. Connect the external monitor to another computer to ensure that it works.

2. Reconnect the external monitor to your computer.

3. See the manual shipped with the external monitor to check the resolutions and refresh rates that are supported.

– If the external monitor supports the same resolution as the computer display or a higher resolution,

view output on the external monitor or on both the external monitor and the computer display.

– If the external monitor supports a lower resolution than the computer display, view output on the

external monitor only. (If you view output on both the computer display and the external monitor, the external monitor screen will be blank or distorted.)

• Problem: I cannot set a higher resolution than the present one on my external monitor. Solution: Ensure that the monitor information is correct. If necessary, update the monitor driver.

• Problem: The screen is unreadable or distorted. Solution: Ensure that:

– The monitor information is correct and the appropriate monitor type is selected. If necessary, update

the monitor driver.

– Ensure that an appropriate refresh rate is selected by doing the following:

1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet.

2. Turn on the external monitor and the computer.

3. Right-click on the desktop, and then click Display settings ➙ Display.

and select the monitor you

Note: If your computer cannot detect the external monitor, click Detect in the Display window.

4. Click the icon for the appropriate monitor (Monitor-2 icon is for the external monitor).

5. Click Display adapter properties.

6. Click the Monitor tab.

P1/X1 Extreme User Guide

7. Select the correct screen refresh rate.

• Problem: Wrong characters are displayed on the screen. Solution: Ensure that you follow the correct procedure when installing the operating system and program.

If they are installed and configured correctly, but the problem still persists, have the external monitor serviced.

• Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function. See “Using an external display” on page 29.

• Problem: I am using the Extend desktop function, but I cannot set a higher resolution or higher refresh rate on the secondary display.

Solution: Change the resolution and the color depth to lower settings for the primary display. See “Using an external display” on page 29.

• Problem: Display switching does not work. Solution: If you use the Extend desktop function, disable it, and change the display output location. If a

DVD movie or a video clip is playing, stop the playback, close the program, and then change the display output location.

• Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution.

Solution: Sometimes, when you use a high resolution such as 1600 x 1200 pixels, the image is shifted to the left or right on the screen. To correct this, first ensure that your external monitor supports the display mode (the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor supports. If it does support the display mode you have set, go to the setup menu for the monitor itself and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For more information, see the documentation that comes with the monitor.

Audio problems

• Problem: Wave or MIDI sound does not play properly. Solution: Ensure that the built-in audio device is configured correctly.

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Hardware and Sound.

3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

4. Double-click Sound, video and game controllers.

5. Ensure that the device following Sound, video and game controllers is enabled and configured correctly.

• Problem: Recordings made by using the microphone input are not loud enough. Solution: Ensure that the Microphone Boost function is turned on and set by doing the following:

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Hardware and Sound.

3. Click Sound.

4. Click the Recording tab in the Sound window.

5. Select Microphone Array, and click Properties.

6. Click the Levels tab, and adjust the Microphone Boost slider as you need.

7. Click OK.

Note: For more information about controlling volume, see your Windows online help.

Chapter 7. Troubleshooting computer problems 81

• Problem: I cannot move the volume slider or balance slider. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot

be changed.

• Problem: The volume sliders do not stay in place when some audio programs are used. Solution: It is normal for the sliders to change position when certain sound programs are used. The

programs are aware of the settings in the Volume Mixer window and are enabled to change the settings themselves. An example is the Windows Media Player program. Usually the program has sliders available to control the sound from within the program.

• Problem: The balance slider cannot completely mute one channel. Solution: The control is designed to compensate for minor differences in balance and does not

completely mute either channel.

• Problem: There is no volume control for MIDI sound in the Volume Mixer window. Solution: Use the hardware volume control. This is because the built-in synthesizer software does not

support the control.

• Problem: The sound cannot be turned off even if I set the Master volume control at minimum. Solution: You still can hear some sound even though you have set the Master volume control at minimum.

To turn off the sound completely, go to the Master volume control and select Mute Speaker/HP.

• Problem: When I connect headphones to my computer while playing sound, a speaker does not produce sound.

Solution: When the headphones are attached, the streaming is automatically redirected to it. If you want to listen to sound from the speakers again, ensure that you set those speakers as the default device. For more information, see the help information system for Realtek HD Audio Manager.

• Problem: Sound does not come from a headphone or a speaker, or the computer cannot record sounds. Solution: To switch from one device to another (for example, from a speaker to a headphone, or from an

external microphone to a built-in microphone), do the following:

1. Go to Control Panel, and ensure that you view Control Panel by Category.

2. Click Hardware and Sound.

3. Click the Sound icon. The Sound window is displayed.

4. Click the Playback tab. Select the desired device (for example, speakers) and then click Set Default. The speakers are set to the default device with a check mark displayed beside the speaker icon.

5. Play any sound through a music program (for example, Windows Media Player). Ensure that sound comes from the speakers now.

6. Then, if you would like to switch to a headset, close the music program.

7. Click the Playback tab. Select Headset Earphone and then click Set Default. The headset is set to the default device with a check mark displayed beside the headset icon.

8. Play any sound through a music program. Ensure that sound comes from the headset attached directly to the computer.

Battery problems

• Problem: The battery cannot be fully charged in the standard charge time when the computer is powered off.

Solution: The battery might be over-discharged. Do the following:

1. Turn off the computer.

2. Ensure that the over-discharged battery is in the computer.

3. Connect the ac power adapter to the computer and let it charge.

P1/X1 Extreme User Guide

If a quick charger is available, use it to charge the over-discharged battery. If the battery cannot be fully charged in 24 hours, use a new battery.

• Problem: The computer shuts down before the battery status icon shows that the battery is empty. Solution: Discharge and recharge the battery.

• Problem: The computer operates after the battery status icon shows that the battery is empty. Solution: Discharge and recharge the battery.

• Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new

battery.

• Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset

the protector; then turn on the computer again.

• Problem: The battery cannot get charged. Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the

computer and wait for a while to let it cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced.

Power button problem

Problem: The system does not respond, and I cannot turn off the computer.

Solution: Turn off the computer by pressing and holding the power button for four seconds or more. If the

system still does not respond, remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency-reset hole. To locate the emergency-reset hole, see “Bottom view” on page 5.

Boot problems

Print these instructions now and keep them with your computer for reference later.

• Problem: I receive an error message before the operating system loads. Solution: Follow the appropriate corrective actions for power-on self-test (POST) error messages.

• Problem: I receive an error message while the operating system is loading the desktop configuration after the POST is completed.

Solution: Find solutions by searching for the error message at the following Web sites:

–

https://support.lenovo.com

– https://support.microsoft.com/

Software problem

Problem: A program does not run properly.

Solution: Ensure that the problem is not being caused by the program.

Check that your computer has the minimum required memory to run the program. See the manuals supplied with the program.

Check the following:

• The program is designed to operate with your operating system.

Chapter 7. Troubleshooting computer problems 83

• Other programs run properly on your computer.

• The necessary device drivers are installed.

• The program works when it is run on some other computer.

If an error message is displayed while you are using the program, see the manuals or help system supplied with the program.

If the program still does not run properly, contact your place of purchase or a service representative for help.

P1/X1 Extreme User Guide

Chapter 8. Recovery information

This chapter provides information about the Windows recovery solutions on the Windows 10 operating system.

Resetting your computer

If your computer does not perform well, you might consider resetting your computer. In the resetting process, you can choose to keep your files or remove them, and then reinstall the Windows operating system.

To reset your computer, do the following:

Note: The items in the graphical user interface (GUI) might change without notice.

1. Open the Start menu, and then click Settings ➙ Update & Security ➙ Recovery.

2. In the Reset this PC section, click Get started.

3. Follow the instructions on the screen to reset your computer.

Using advanced startup options

The advanced startup options enable you to do the following:

• Change the firmware settings of the computer

• Change the startup settings of the Windows operating system

• Start the computer from an external device

• Restore the Windows operating system from a system image

To use advanced startup options, do the following:

Note: The items in the graphical user interface (GUI) might change without notice.

1. Open the Start menu, and then click Settings ➙ Update & security ➙ Recovery.

2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.

3. Select a startup option you want, and then follow the instructions on the screen.

Recovering your operating system if Windows 10 fails to start

The Windows recovery environment on your computer operates independently from the Windows 10 operating system. It enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions.

Note: Ensure that your computer is connected to ac power during the recovery process.

Creating and using a recovery USB drive

You can create a recovery USB drive as a backup for the Windows recovery programs. With the recovery USB drive, you can troubleshoot and fix the problems even if the preinstalled Windows recovery programs are damaged.

It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to:

https://pcsupport.lenovo.com/supportphonelist

Creating a recovery USB drive

To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity. The actual USB capacity that is required depends on the size of the recovery image.

Attention: The creation process will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.

To create a recovery USB drive, do the following:

Note: Ensure that your computer is connected to ac power during the following process.

1. Connect a proper USB drive (at least 16 GB of storage) to the computer.

2. Type recovery in the search box on the taskbar. Then click Create a recovery drive.

3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.

4. In the Recovery Drive window, follow the instructions on the screen to create a recovery USB drive.

Using the recovery USB drive

If you cannot start your computer, refer to the corresponding information in the topic “Troubleshooting” on page 72 to try to solve the problem by yourself. If you still cannot start your computer, use the recovery USB drive to recover your computer.

To use a recovery USB drive, do the following:

Note: Ensure that your computer is connected to ac power during the following process.

1. Connect the recovery USB drive to the computer.

2. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press F12. The Boot Menu window opens.

3. Select the recovery USB drive as the boot device.

4. Select a preferred keyboard layout.

5. Click Troubleshoot to display optional recovery solutions.

6. Select a corresponding recovery solution according to your situation. Then follow the instructions on the screen to complete the process.

P1/X1 Extreme User Guide

Chapter 9. Replacing devices

This chapter provides instructions on how to install or replace hardware for your computer.

Customer Replaceable Units

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. ThinkPad computers contain the following types of CRUs:

• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by trained service technicians at an additional cost.

• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill level. Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer’s machine.

If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation at

www.lenovo.com/warranty/llw_02

For the CRU information of your computer, refer to the following list.

for full details.

https://

Self-service CRUs

• ac power adapter and power cord

• Bottom cover

• Coin-cell battery

• Memory modules

• Speaker assembly

• M.2 solid-state drives

• Wireless LAN card

• TrackPoint pointing cap

Static electricity prevention

Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option or a Customer Replaceable Unit (CRU), do not open the static-protective package until the instructions direct you to install the part.

When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage:

• Limit your movement. Movement can cause static electricity to build up around you.

• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.

• Prevent others from touching the components.

• Before you install a static-sensitive option or CRU, do either of the following to reduce static electricity in the package and your body:

– Touch the static-protective package that contains the part to a metal expansion-slot cover for at least

two seconds.

– Touch the static-protective package that contains the part to other unpainted metal surface on the

computer for at least two seconds.

• When possible, remove the static-sensitive part from the static-protective package and install the part without setting it down. When this is not possible, place the static-protective package on a smooth, level surface and place the part on the package.

• Do not place the part on the computer cover or other metal surface.

Disabling the built-in battery

Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.

To disable Fast Startup, do the following:

1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons.

2. Click Power Options, and then click Choose what the power buttons do on the left pane.

3. Click Change settings that are currently unavailable at the top.

4. If prompted by User Account Control (UAC), click Yes.

5. Clear the Turn on fast startup check box, and then click Save changes.

To disable the built-in battery, do the following:

1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter ThinkPad Setup.

2. Select Config ➙ Power. The Power submenu is displayed.

3. Select Disable built-in battery and press Enter.

4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool.

Replacing the bottom cover

Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions.

To replace the bottom cover:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 88.

2. Ensure that the computer is turned off and disconnected from ac power and all cables.

3. Close the computer display and turn the computer over.

P1/X1 Extreme User Guide

4. Loosen the screws that secure the bottom cover. Slightly lift the bottom cover with your finger as shown and remove the bottom cover.

5. Install the new bottom cover as shown and tighten the screws.

6. Turn the computer over. Connect the ac power adapter and all cables to the computer.

Replacing a memory module

Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions.

Increasing memory capacity is an effective way to make programs run faster. You can increase memory capacity by replacing or adding a memory module.

Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.

Chapter 9. Replacing devices 89

Attention: Do not touch the contact edge of the memory module. Otherwise the memory module might get damaged.

To replace a memory module:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 88.

2. Ensure that the computer is turned off and disconnected from ac power and all cables.

3. Close the computer display and turn the computer over.

4. Remove the bottom cover. See “Replacing the bottom cover” on page 88.

5. A Mylar film might cover the memory module. To access the memory module, flip open the film first Then, open the latches on both sides of the memory slot at the same time module

3 .

2 and remove the memory

1 .

6. Flip open the film first 1 . Then, insert the new memory module into the memory slot at an angle of about 20 degrees

2 and pivot the memory module downward until it snaps into place 3 . Ensure that the

memory module is firmly installed in the memory slot and cannot be moved easily.

90 P1/X1 Extreme User Guide

7. Reinstall the bottom cover.

8. Turn the computer over. Connect the ac power adapter and all cables to the computer.

Replacing the M.2 solid-state drive

Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions.

Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.

When handling the M.2 solid-state drive, observe the following guidelines:

• Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement.

• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.

• Do not apply pressure to the M.2 solid-state drive.

• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise the M.2 solid-state drive might get damaged.

• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks.

Your computer has two M.2-solid-state-drive slots. When you set the M.2-solid-state-drive slot in the ThinkPad Setup program, ensure that you select the correct menu item.

• The menu item for slot

a is ATA HDD1 or NVMe1. b is ATA HDD0 or NVMe0.

To replace the M.2 solid-state drive:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 88.

2. Ensure that the computer is turned off and disconnected from ac power and all cables.

3. Close the computer display and turn the computer over.

4. Remove the bottom cover. See “Replacing the bottom cover” on page 88.

Chapter 9. Replacing devices 91

5. Remove the screw that secures the M.2 solid-state drive and remove the M.2 solid-state drive out of the slot.

6. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the new M.2 solid-state drive into the slot at an angle of about 20 degrees. Pivot the M.2 solid-state drive downward and install the screw.

Note: If there is a film in the M.2 solid-state drive slot, remove the film before you install the new M.2 solid-state drive.

7. Reinstall the bottom cover.

8. Turn the computer over. Connect the ac power adapter and all cables to the computer.

P1/X1 Extreme User Guide

Replacing the speaker assembly

Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions.

To replace the speaker assembly:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 88.

2. Ensure that the computer is turned off and disconnected from ac power and all cables.

3. Close the computer display and turn the computer over.

4. Remove the bottom cover. See “Replacing the bottom cover” on page 88.

5. Detach the connector of the speaker assembly and release the cables from secured position.

Chapter 9. Replacing devices 93

6. Remove the speaker assembly.

7. Install the new speaker assembly in place.

94 P1/X1 Extreme User Guide

8. Route the cables as shown and attach the connector of the speaker assembly.

9. Reinstall the bottom cover.

10. Turn the computer over. Connect the ac power adapter and all cables to the computer.

Replacing the coin-cell battery

Before you start, read Appendix B “Important safety information” on page 103 and print the following instructions.

DANGER

If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury:

• Replace only with a battery of the type recommended by Lenovo.

• Keep the battery away from fire.

• Do not expose it to excessive heat.

• Do not expose it to water or rain.

• Do not short-circuit it.

• Do not drop, crush, puncture the battery, or make it subject to strong forces. Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flame to "vent" from the battery or coin-cell battery.

To replace the coin-cell battery:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 88.

2. Ensure that the computer is turned off and disconnected from ac power and all cables.

3. Close the computer display and turn the computer over.

Chapter 9. Replacing devices 95

4. Remove the bottom cover. See “Replacing the bottom cover” on page 88.

5. Detach the connector and remove the coin-cell battery.

6. Install the new coin-cell battery and attach the connector.

7. Reinstall the bottom cover.

8. Turn the computer over. Connect the ac power adapter and all cables to the computer.

Note: After you replace the coin-cell battery, reset the system date and time in the ThinkPad Setup program. See “Date/Time menu” on page 58.

P1/X1 Extreme User Guide

Lenovo ThinkPad P1, ThinkPad X1 Extreme User Guide [en, ar, he, uk]

Specifications and Main Features

Frequently Asked Questions

User Manual

Chapter 1. Product overview

Computer controls, connectors, and indicators

Front view

Left-side view

Right-side view

Bottom view

Status indicators

Important product information

Machine type and model information

FCC ID and IC Certification information

Labels for the Windows operating systems

Computer features

Statement on USB transfer rate

Computer specifications

Operating environment

Lenovo programs

Accessing Lenovo programs

An introduction to Lenovo programs

Chapter 2. Using your computer

Frequently asked questions

Using the multi-touch screen

Using the special keys

Using the ThinkPad pointing device

ThinkPad pointing device overview

Using the TrackPoint pointing device

Using the trackpad

Using the trackpad touch gestures

Customizing the ThinkPad pointing device

Replacing the cap on the pointing stick

Power management

Using the ac power adapter

Battery

Managing the battery power

Power-saving modes

Cabled Ethernet connection

Wireless connections

Using the wireless-LAN connection

Using the Bluetooth connection

Using the Airplane mode

Using audio features

Using the cameras

Using a media card or a smart card

Using an external display

Using Lenovo Pen Pro

Finding ThinkPad options

Traveling with your computer

Chapter 3. Accessibility, ergonomic, and maintenance information

Accessibility information

Ergonomic information

Cleaning and maintenance

Chapter 4. Security

Using passwords

Passwords introduction

Setting, changing, or removing a password

Hard disk security

Setting the security chip

Using the fingerprint reader

Deleting data from your storage drive

Using firewalls

Protecting data against viruses

Chapter 5. Advanced configuration

Installing a Windows 10 operating system

Installing device drivers

Using the ThinkPad Setup program

Configuring ThinkPad Setup

Changing the startup sequence

Updating the UEFI BIOS

BIOS menu

Using system management

Chapter 6. Configuring RAID

Storage drive requirements for RAID levels

Entering the Intel RST configuration utility

Creating RAID volumes

Deleting RAID volumes

Resetting storage drives to non-RAID

Rebuilding RAID 1 volumes