Lenovo ThinkPad Helix Hardware Maintenance Manual

HardwareMaintenanceManual

ThinkPadHelixandEnhancedKeyboardDockforThinkPadHelix

Note:Beforeusingthismanualtoservicetheproductitsupports,besuretoreadthegeneralinformation

underChapter10“Notices”onpage75.

SecondEdition(April2013)

©CopyrightLenovo2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation.....1

Generalsafety...............1

Electricalsafety..............1

Safetyinspectionguide...........3

Handlingdevicesthataresensitivetoelectrostatic

discharge.................3

Groundingrequirements...........4

Safetynotices(multilingualtranslations).....4

Chapter2.Importantservice

information..............19

StrategyforreplacingFRUs.........19

Importantnoticeforreplacingasystem

board................19

StrategyforreplacingFRUsforCTO,CMV ,and

GAV...................20

Productdenition............20

FRUidenticationforCTO,CMV,andGAV

products...............20

Chapter3.Generalcheckout.....23

Whattodorst..............23

Checkoutguide..............24

Powersystemcheckout...........26

Checkingthetabletbuilt-inbattery.....26

Checkingthekeyboarddockbuilt-inbattery.26

Checkingthebackupbattery.......27

Checkingtheacpoweradapter......27

Chapter4.Relatedservice

information..............29

Restoringthefactorycontentsbyusingthe

productRecoveryDiscSet..........29

UsingtheWindowsrecoveryprogramsonthe

Windows8operatingsystem.........30

Passwords................32

Power-onpassword...........32

Harddiskpassword...........33

Supervisorpassword..........34

Symptom-to-FRUindex...........34

Numericerrorcodes..........35

Intermittentproblems..........36

Undeterminedproblems.........36

Chapter5.Statusindicator......37

Chapter7.Locations.........41

Locatingtabletcontrols,connectors,and

indicators.................41

Tabletlayout..............41

Keyboarddocklayout..........42

LocatingFRUsandCRUs..........43

TabletFRUs..............44

KeyboarddockFRUs..........45

Miscellaneouskitsandotherparts.....46

LookingupFRUinformation.........47

Chapter8.FRUreplacement

notices................49

Screwnotices...............49

Retainingserialnumbers,MTM,UUID,andAsset

ID....................50

Chapter9.Removingorreplacinga

FRU..................51

Generalguidelines.............51

BeforeservicingThinkPadHelixandEnhanced

KeyboardDockforThinkPadHelix.......52

Disablingthebuilt-inbatteries.......52

RemovingtheSIMcard.........52

RemovingtheTabletDigitizerPen.....53

1010LCDassembly............53

1020Cameraassembly...........54

1030Tabletbuilt-inbattery..........54

1040Bluetoothcardandcable........55

1050Systemboardassembly,cameracable,tablet
I/Oboardpowercable,andSIMcardcable...56

1060TabletI/Oboard............58

1070Backupbattery............58

1080WirelessWANcard,wirelessLANcard,and

mSATAsolid-statedrive...........59

1090Tabletthermalfanassembly.......61

1100DC-incableassemblyandtabletbasecover

assembly.................63

2010Keyboarddockbasecover.......66

2020Keyboarddockbuilt-inbattery......67

2030KeyboarddockI/Oboard........68

2040Dockandhingeassembly,dockconnectors

andcables,andthermalfanassembly.....69

Chapter10.Notices..........75

Electronicemissionnotices..........76

Trademarks................76

Chapter6.Functionkeys.......39

©CopyrightLenovo2013

AppendixA.Abbreviationtable....77

i

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

Machine

ThinkPadHelixandEnhancedKeyboardDockfor
ThinkPadHelix

Machinetype(MT)

3697,3698,3700,3701,and3702

®

products.

Important:

•ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

•BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety
information”onpage1

andChapter2“Importantserviceinformation”onpage19.

©CopyrightLenovo2013

iii

ivHardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea
ThinkPadproduct.

•“Generalsafety”onpage1

•“Electricalsafety”onpage1

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomersarenotin
ahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeopledonottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallotherpartsthatyouhaveremoved.

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

©CopyrightLenovo2013

1

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-offswitch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchordisconnectthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,disconnectthepowercord.Ifyoucannotunplugit,poweroff
thewallboxthatsuppliespowertothemachine,andlockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Motorgenerators
–Similarunitslistedabove
Thispracticeensurescorrectgroundingoftheunits.

•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.

2HardwareMaintenanceManual

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)

•Explosivehazards,suchasadamagedCathoderaytube(CRT)faceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroffandthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Turnoffthetablet.

3.Disconnectthepowersupplyofthebuilt-inbatterybypressingtheemergencyresetbuttoninsidethe
emergencyresetholeusingastraightenedpaperclip.

4.Disconnectthepowercord.

5.Checkthepowercordforthefollowing:

a.Makesurethatathird-wiregroundconnectorisingoodcondition.Useametertomeasurethe

third-wiregroundcontinuity,andmakesurethatthecontinuitybetweentheexternalgroundpinand
theframegroundis0.1ohmorless.

b.UseLenovoauthorizedpowercordonly.

c.Insulationisnotfrayedorworn.

6.RemovetheLCDmoduleassembly.

7.Checkforcrackedorbulgingbuilt-inbatteries.

8.Checkforanyobviousnon- ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.

9.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.

10.Checkforworn,frayed,orpinchedcables.

11.Checkthatthebuilt-inbatteryfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

Chapter1.Safetyinformation3

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplug.

Groundingrequirements

ElectricalgroundingofThinkPadproductisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Chapter2.Importantserviceinformation

Thischapterpresentsthefollowingimportantserviceinformationthatappliestoallmachinetypessupported
bythismanual:

•“StrategyforreplacingFRUs”onpage19
–“Importantnoticeforreplacingasystemboard”onpage19

•“StrategyforreplacingFRUsforCTO,CMV ,andGAV”onpage20
–“Productdenition”onpage20
–“FRUidenticationforCTO,CMV ,andGAVproducts”onpage20

Important:

•Advisecustomerstoaccesshttp://www.lenovo.com/supporttoviewthesoftwarexesanddriver
downloadsforthetablet.Toinstallthem,advisecustomerstocalltheLenovo
TelephonenumbersforLenovoSupportCenterareavailableat:
http://www.lenovo.com/support/phone

•SystemdisassemblyandreassemblyvideosthatshowtheFRUremovalandreplacementproceduresfor
theLenovoauthorizedservicetechniciansareavailableat:
http://www.lenovoservicetraining.com/ion/

®

CustomerSupportCenter.

StrategyforreplacingFRUs

Beforereplacingparts:

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstall
theoriginalFRUbeforeyoucontinue.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmaybethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUsonebyonetoseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.

Attention:Thesetupcongurationonthetabletyouareservicingmayhavebeencustomized.Running
AutomaticCongurationmayalterthesettings.Notethecurrentcongurationsettings(usingtheView
Congurationoption);then,whenservicehasbeencompleted,verifythatthosesettingsremainineffect.

Importantnoticeforreplacingasystemboard

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBallGridArray(BGA)chipset.

©CopyrightLenovo2013

19

StrategyforreplacingFRUsforCTO,CMV ,andGAV

Productdenition

DynamicCongureT oOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis
congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland
eSupportwillloadtheseproductsasthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example:
1829-CTO).

CustomModelVariant(CMV)

ThisisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique4-digit
MTand3-digitmodelisprovidedtothecustomertoplaceorders(Example:1829-W15).ACMVisaspecial
bidoffering.Therefore,itisNOTgenerallyannounced.

•TheMTMportionofthemachinelabelisthe4-digitMTand3-digitmodel,wheremodel=“CTO”
(Example:1829-CTO).ThePRODUCTIDportionofthemachinelabelisthe4-digitMTand3-digitCMV
model(Example:1829-W15).

•eSupportwillshowboththeCTOandCMVmachinetypemodels(Example:1829-CTOand1829-W15
willbefoundontheeSupportsite.)

GeneralAnnounceVariant(GAV)

Thisisastandardmodel(xedconguration).GAVsareannouncedandofferedtoallcustomers.TheMTM
portionofthemachinelabelisa4-digitMTand3-digitmodel,wheremodel=a“xedpartnumber”,not
“CTO”(Example:1829-F1U).Also,eSupportwilllisttheseproductsunderthesamexedmodelnumber.

FRUidenticationforCTO,CMV,andGAVproducts

UseLenovoeSupporttoidentifymajorFRUs,FRUpartnumbers,andFRUdescriptionsforCTO,CMV ,and
GAVproductsatanMT-serialnumberlevel.ExamplesofmajorFRUsareharddiskdrive,systemboard,
liquidcrystaldisplay(LCD),andmemorymodule.AllCTOandCMVproductsareloadedunderthe4-digit
MTand3-digitmodel,wheremodel=“CTO”(example:1829-CTO).GAVsareloadedunderthe4-digitMT
and3-digitmodel,wheremodel=a“xedpartnumber”,not“CTO”(example:1829-F1U).

ToidentifythemajorFRUsforaproduct,dothefollowing:

1.Goto:
http://www.lenovo.com/support

2.ClickWarranty&Services.

3.ClickCheckWarrantyStatus.

4.OntheWarrantyStatusLookuppage,clickPartsLookup.

5.Typeyourmachinetypeandserialnumber,andthenclickSubmit.

eSupportalsocanbeusedtoviewthegeneralFRUlistforaproduct.

TogetthegeneralFRUlistforaproduct,dothefollowing:

1.Goto:
http://www.lenovo.com/support

2.ClickParts&Accessories.

3.Followtheinstructionsonthescreentoselectproduct.

20HardwareMaintenanceManual

4.ClickProductsandPartsDetail.

5.OnthePRODUCTANDPARTSDETAILpage,clickthePartsDetailtabtoviewtheFRUlist.

Note:TheFRUlistisagenerallistofcomponentsanddoesnotcontainspecicmodelinformation.

Chapter2.Importantserviceinformation21

22HardwareMaintenanceManual

Chapter3.Generalcheckout

Thischapterpresentsthefollowinginformation:

•“Whattodorst”onpage23

•“Powersystemcheckout”onpage26

Important:

•Onlycertiedtrainedpersonnelshouldservicethetablet.

•BeforereplacinganyFRU,readtheentirepageonremovingandreplacingFRUs.

•WhenyoureplaceFRUs,usenewnylon-coatedscrews.

•Beextremelycarefulduringsuchwriteoperationsascopying,saving,orformatting.

•ReplaceaFRUonlywithanotherFRUofthecorrectmodel.

WhenyoureplaceaFRU,makesurethatthemodelofthemachineandtheFRUpartnumberarecorrect
byreferringtotheFRUpartslist.

•AFRUshouldnotbereplacedbecauseofasingle,unreproduciblefailure.

Singlefailurecanoccurforavarietyofreasonsthathavenothingtodowithahardwaredefect,such
ascosmicradiation,electrostaticdischarge,orsoftwareerrors.ConsiderreplacingaFRUonlywhen
aproblemrecurs.IfyoususpectthataFRUisdefective,cleartheerrorlogandrunthetestagain.If
theerrordoesnotrecur,donotreplacetheFRU.

•Becarefulnottoreplaceanon-defectiveFRU.

Whattodorst

WhenyoudoreturnaFRU,youmustincludethefollowinginformationinthepartsexchangeformor
partsreturnformthatyouattachtoit:

1.Nameandphonenumberofservicetechnician

2.Dateofservice

3.Dateonwhichthemachinefailed

4.Dateofpurchase

5.FailingFRUnameandpartnumber

6.Machinetype,modelnumber,andserialnumber

7.Customer'snameandaddress

Note:Duringthewarrantyperiod,thecustomermayberesponsibleforrepaircostsifthetabletdamage
iscausedbymisuse,accident,modication,unsuitablephysicaloroperatingenvironment,orimproper
maintenancebythecustomer.

Thefollowingisalistofsomecommonitemsthatarenotcoveredunderwarrantyandsomesymptoms
thatmightindicatethatthesystemissubjectedtostressbeyondnormaluse.Beforecheckingproblems
withtheThinkPadproduct,determinewhetherthedamageiscoveredunderthewarrantybyreferringto
thefollowinglist:

Thefollowingarenotcoveredunderwarranty:

•LCDpanelcrackedfromtheapplicationofexcessiveforceorfrombeingdropped

•Scratched(cosmetic)parts

•Distortion,deformation,ordiscolorationofthecosmeticparts

•Plasticparts,latches,pins,orconnectorsthathavebeencrackedorbrokenbyexcessiveforce

•Damagecausedbyliquidspilledintothesystem

•DamagecausedbytheimproperinsertionofaPCCardortheinstallationofanincompatiblecard

•Fusesblownbyattachmentofanonsupporteddevice

©CopyrightLenovo2013

23

•Forgottentabletpassword(makingthetabletunusable)

•Stickykeyscausedbyspillingaliquid

•Damagecausedduetouseofanincorrectacadapter

Thefollowingsymptommightindicatedamagecausedbynonwarrantedactivities:

•Missingpartsmightbeasymptomofunauthorizedserviceormodication.

Checkoutguide

UsethefollowingdiagnosticprogramstoidentifyandcorrectproblemswiththeThinkPadproducts.The
diagnosticprogramsareintendedtotestonlyThinkPadproducts.Usingthediagnosticprogramstotest
non-ThinkPadproductsmightleadtofalseindicationsoferrorsandinvalidsystemresponses.

Whenyoutrytoidentifyandcorrectaproblem,mindthefollowing:

1.Identifythefailingsymptominasmuchdetailaspossible.

2.Verifythesymptom.Trytore-createthefailurebyrunningthediagnostictestorbyrepeatingthe
operationthatcausedthefailure.

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsformaximumsystemperformance.

TheLenovoSolutionCenterprogramisavailablefordownloadathttp://www.lenovo.com/diags.

AfteryouinstalltheLenovoSolutionCenterprogram,gotoControlPanelandclickSystemandSecurity➙
Lenovo-SystemHealthandDiagnosticstolaunchtheprogram.

FormoreinformationabouttheLenovoSolutionCenterprogram,refertothehelpinformationsystem
oftheprogram.

Quicktestprograms

Runquicktestprogramstotroubleshootandresolvecomputerproblems,especiallywhenthecomputer
doesnothavetheLenovoSolutionCenterprograminstalled.

Lenovoprovidesthefollowingquicktestprograms:

•LenovoMemoryQuickT est:Usethisprogramtotroubleshootandresolvememorymoduleproblems.

•LenovoHardDriveQuickT est:Usethisprogramtotroubleshootandresolveinternalstorageproblems.

Todownloadandinstallaquicktestprogram,gotohttp://www.lenovo.com/diags,andfollowtheinstructions
ontheWebsite.

Torunatestusingquicktestprogram,dothefollowing:

1.GototheC:\SWTOOL S\ldiagdirectory.

2.Double-clickthegui_lsc_lite.exele.

3.WhentheUserAccountControlwindowopens,clickY es.

4.Selectthedeviceclasstobetested.

5.Selectthedevicestobetested.

6.Selectthetesttobeperformed.

7.Followtheinstructionsonthescreentostartthetest.Whenaproblemisdetected,information
messagesaredisplayed.Refertothemessagestotroubleshoottheproblem.

24HardwareMaintenanceManual

UEFIdiagnosticprogram

AUEFIdiagnosticprogramispreinstalledonthetablet.Itenablesyoutotestmemorymodulesandinternal
storagedevices,viewsysteminformation,andcheckandrecoverbadsectorsoninternalstoragedevices.

ToruntheUEFIdiagnosticprogram,dothefollowing:

1.Turnonthetablet.Ifthetabletcannotbeturnedon,goto“Powersystemcheckout”onpage26,and
checkthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage34for
errorcodedescriptionsandtroubleshootinghints.

2.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF10key.Themainscreenofthe
UEFIdiagnosticprogramisdisplayed.

3.Followtheinstructionsonthescreentousethediagnosticprogram.

Theoptionsonthemainscreenareasfollows:

Table1.ItemsonthemainscreenoftheUEFIdiagnosticprogram

TestsTools

•QuickMemoryT est

•QuickStorageDeviceTest

•ExitApplication

•SystemInformation

Bootablediagnosticprograms

IfthetabletyouareservicingisnotinstalledwiththeUEFIdiagnosticprogram,downloadabootable
diagnosticprogramfromtheLenovoSupportWebsite.Thebootablediagnosticprogramsenableyouto
testtabletmemoryandinternalstoragedevices,viewsysteminformation,andcheckandrecoverthe
internalstoragedevices.Tousethebootablediagnosticprograms,youcancreateabootablediagnostic
mediumonaUSBdeviceorCD.

Tocreateabootablediagnosticmedium,dothefollowing:

1.Gotohttp://www.lenovo.com/diags.

2.ClickLenovoBootableDiagnostics.

3.FollowtheinstructionsontheWebsitetocreateabootablediagnosticmediumonaUSBdeviceorCD.

Tousethediagnosticmediumyouhavecreated,dooneofthefollowing:

•IfyouhavecreatedthebootablediagnosticmediumonaUSBdevice,dothefollowing:

1.AttachtheUSBdevicetothetablet.

2.Turnonthetablet.Ifthetabletcannotbeturnedon,goto“Powersystemcheckout”onpage26,and
checkthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage34
forerrorcodedescriptionsandtroubleshootinghints.

3.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot
Menuwindowopens,releasetheF12key.

4.UsethearrowkeystoselectUSBHDDandthenpressEnter.Thediagnosticprogramislaunched
automatically.

5.Followtheinstructionsonthescreentousethediagnosticprogram.

•IfyouhavecreatedthebootablediagnosticmediumonaCD,dothefollowing:

1.Turnonthetablet.Ifthetabletcannotbeturnedon,goto“Powersystemcheckout”onpage26,and
checkthepowersources.Ifanerrorcodeisdisplayed,goto“Symptom-to-FRUindex”onpage34
forerrorcodedescriptionsandtroubleshootinghints.

2.InserttheCDintotheopticaldrive.

Chapter3.Generalcheckout25

3.Restartthetablet.

4.WhentheThinkPadlogoisdisplayed,repeatedlypressandreleasetheF12key.WhentheBoot
Menuwindowopens,releasetheF12key.

5.UsethearrowkeystoselectAT APICDx(x:0,1,...)andthenpressEnter.Thediagnosticprogramis
launchedautomatically.

6.Followtheinstructionsonthescreentousethediagnosticprogram.

Powersystemcheckout

Toverifyifthepowersystemisfunctional,dothefollowing

1.DisconnecttheacpoweradapterandtheEnhancedKeyboardDockforThinkPadHelix(hereafter
referredtoasthekeyboarddock)fromthetablet.

2.Pressthepowerbuttontoturnonthetablet.Ifthetabletcanbeturnedon,itmeansthatthetablet
built-inbatteryisfunctional.

3.Turnoffthetabletandconnectthetablettothekeyboarddock.Ifthestatusindicatoronthekeyboard
dock(theilluminateddotintheThinkPadlogo)lightsupforamoment,itmeansthatthekeyboarddock
built-inbatteryisfunctional.

4.Disconnectthetabletfromthekeyboarddock.Thenconnecttheacpoweradaptertothekeyboard
dock.Ifthestatusindicatoronthekeyboarddock(theilluminateddotintheThinkPadlogo)lightsupfor
amoment,itmeansthattheacpoweradapterisfunctional.

Ifyoususpectthatthepowerproblemiscausedbyaspecicpowerdevice,refertotheappropriate
checkoutiteminthefollowinglist:

•“Checkingthetabletbuilt-inbattery”onpage26

•“Checkingthekeyboarddockbuilt-inbattery”onpage26

•“Checkingthebackupbattery”onpage27

•“Checkingtheacpoweradapter”onpage27

Checkingthetabletbuilt-inbattery

Whenthetabletisdisconnectedfromtheacpoweradapterandthekeyboarddock,andthetabletfailswhen
youareusingit,checkthetabletbuilt-inbatterybydoingthefollowing:

1.Ensurethatthetabletfailureisnotcausedbyexhaustedbatterypower.

2.Resetthetabletbyinsertingastraightenedpaperclipintotheemergencyresethole.Thenpressthe
powerbutton.Ifthetabletcannotbeturnedon,continuewiththenextstep.

3.ClearComplementaryMetalOxideSemiconductor(CMOS)byinsertingastraightenedpaperclipinto
theemergencyresetholeandpressingtheWindows

4.Pressthepowerbutton.Ifthetabletcannotbeturnedon,continuewiththenextstep.

5.Connecttheacpoweradapterandpressthepowerbutton.

•Ifthetabletisturnedon,disconnecttheacpoweradapterfromthetablet.Ifthetabletshutsdown,it

meansthatthebuilt-inbatteryfails.

•Ifthetabletcannotbeturnedon,replacethebuilt-inbatterywithanotherone.Ifthetabletcanstart

upwiththenewbatteryinstalled,itmeansthattheoriginalbatteryfails.

®

buttonatthesametime.

Checkingthekeyboarddockbuilt-inbattery

Tocheckthekeyboarddockbuilt-inbattery,dothefollowing:

1.Connectthetablettothekeyboarddockandturnonthetablet.

26HardwareMaintenanceManual

2.ClickthebatterystatusiconintheWindowsnoticationarea.Ifthekeyboarddockbuilt-inbatteryis

(20V)

1

3

2

functional,theitemBattery#2isdisplayedshowingthebatterystatusofthekeyboarddock.Ifyou
cannotndthisitem,continuewiththenextstep.

3.Disconnectthetabletfromthekeyboarddock.Thenreplacethekeyboarddockbuilt-inbatterywith
anotherone.

4.Connectthetablettothekeyboarddockandcheckthebatterystatusagain.IftheitemBattery#2is
displayedcorrectly,itmeansthattheoriginalbatteryofthekeyboarddockfails.

Checkingthebackupbattery

Tocheckthebackupbattery,dothefollowing:

1.InsertastraightenedpaperclipintothetabletemergencyresetholeandpresstheWindowsbuttonon
thetabletatthesametimetoresetthebackupbattery.

2.Disconnectthetabletformthekeyboarddock.

3.Disablethebuilt-inbattery.See“Disablingthebuilt-inbatteries”onpage52.

4.Removethebackupbattery.See“1070Backupbattery”onpage58.

5.Measurethevoltageofthebackupbattery.

Wire

Red+2.5to+3.2

Black

Voltage(Vdc)

Ground

•Ifthevoltageiscorrect,replacethesystemboard.

•Ifthevoltageisnotcorrect,replacethebackupbattery.

•Ifthebackupbatterydischargesquicklyafterreplacement,replacethesystemboard.

Checkingtheacpoweradapter

Ifthebuilt-inbatteriesworkproperlybuttheycannotbechargedwhentheacpoweradapterisconnected,
checktheacpoweradapterbydoingthefollowing:

1.Unplugtheacpoweradapterfromthetabletorthekeyboarddock.

2.Measuretheoutputvoltageattheplugoftheacpoweradaptercable.

Pin

1+20

20

3

Voltage(Vdc)

Ground

Note:Outputvoltageofpin2oftheacpoweradaptermightdifferfromtheoneyouareservicing.

3.Ifthevoltageiscorrect,replacethesystemboard.

4.Ifthevoltageisnotcorrect,replacetheacpoweradapter.

5.Ifthevoltageisacceptable,replacethesystemboard.

Note:Noisefromtheacpoweradapterdoesnotalwaysindicateadefect.

Chapter3.Generalcheckout27

28HardwareMaintenanceManual

Chapter4.Relatedserviceinformation

Thischapterpresentsthefollowinginformation:

•“RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet”onpage29

•“UsingtheWindowsrecoveryprogramsontheWindows8operatingsystem”onpage30

•“Passwords”onpage32

•“Symptom-to-FRUindex”onpage34

RestoringthefactorycontentsbyusingtheproductRecoveryDiscSet

Whenthemainstoragedriveisreplacedbecauseofafailure,noproductrecoveryprogramisonthenew
drive.Inthiscase,thecustomermustusetheRecoveryDiscSettorecoverthecomputer.Orderthe
RecoveryDiscSetandthedriveatthesametimesothatthecustomercanrestorethecomputertothe
factorydefaultsettingsbyusingtheRecoveryDiscSetafterthenewdriveisinstalled.Forinformationabout
whichdiscstoorder,goto:
http://www.lenovo.com/serviceparts-lookup.

Dependingonthemodel,thenumberofrecoverydiscsincludedintheRecoveryDiscSetdiffers.T orestore
thefactorycontentsbyusingtheproductRecoveryDiscSet,dothefollowing:

Notes:

•Duringtherecoveryprocess,alldataonthedrivewillbedeleted.Ifpossible,copyanyimportantdata
orpersonallesthatyouwanttokeepontoremovablemediaoranetworkdrivebeforeyoustartthe
recoveryprocess.

•Therecoveryprocesstakesonetotwohourstocomplete.Thelengthoftimedependsonthemethodyou
use.IfyouuseproductRecoveryDiscSet,therecoveryprocesstakesabouttwohours.

•Y oumusthaveaDVDdrivetousetherecoverydiscs.IfyoudonothaveaninternalDVDdrive,you
canuseanexternalUSBDVDdrive.

1.ConnectanexternalCD/DVDdrive,andinsertthebootablerecoverydiscintotheCD/DVDdrive.

2.MaketheCD/DVDdrivetherststartupdeviceinthestartupsequenceusingthefollowingprocedure:

a.StarttheThinkPadSetupprogramandselectStartup➙Boot.

b.SelecttheCD/DVDdriveasthe1stBootDevice.

c.PressF10tosavethecongurationandexittheThinkPadSetupprogram.

3.ThecomputerstartsfromtheexternalCD/DVDdrive.Whenprompt,selectyourpreferredlanguage
andclickNext.

4.SelectIacceptthesetermsandconditionsandthenclickNext.

5.ClickY esinthedisplayedwindowtobegintheoperatingsystemrecoveryprocess.

6.Whenallofthedatahasbeencopiedfromthelastdiscinthesetandhasbeenprocessed,removethe
discandrestartthecomputer.

Note:Therestoftherecoveryprocessisfullyautomatedandnoactionfromyouisrequired.The
computerwillrestartintotheMicrosoftWindowsdesktopseveraltimesandyoumightexperience
periodswhennoactivityisapparentonthescreenforseveralminutesatatime.Thisisnormal.

7.Whentherecoveryprocessiscomplete,theWelcometoMicrosoftWindowsscreenisdisplayed.Follow
theinstructionsonthescreentocompletetheWindowssetup.

8.AfteryouhavecompletedtheWindowssetup,youmightwanttorestoretheoriginalstartupsequence.
StarttheThinkPadSetupprogramandthenpressF9torestorethedefaultsettings.PressF10tosave
changesandexittheThinkPadSetupprogram.

©CopyrightLenovo2013

29

Note:Afterrestoringadrivetothefactorydefaultsettings,youmightneedtoreinstallsomedevicedrivers.

UsingtheWindowsrecoveryprogramsontheWindows8operating system

ThissectionprovidesinformationabouttherecoverysolutionsfortheWindows8operatingsystem.

AWindowsrecoveryimageispreinstalledintherecoverypartitiononyourcomputer.TheWindowsrecovery
imageenablesyoutorefreshyourcomputer,orresetyourcomputertothefactorydefaultsettings.

YoucancreaterecoverymediaasbackupsorreplacementfortheWindowsrecoveryimage.Withthe
recoverymedia,youcantroubleshootandxtheproblemsonyourcomputerevenifyoucannotstartthe
Windows8operatingsystem.Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.For
moreinformation,see“Usingrecoverymedia”onpage32

Refreshingthecomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,
youcanrefreshyourcomputerwithoutlosingyourpersonallesorchangingyoursettings.

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat
youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshyourcomputer,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.

3.Followtheinstructionsonthescreentorefreshyourcomputer.

.

Restoringthecomputertothefactorydefaultsettings

Ifyouwanttorecycleyourcomputerorjuststartover,youcanresetyourcomputertothefactorydefault
settings.Resettingthecomputerwillreinstalltheoperatingsystem,reinstallalltheprogramsthatcamewith
yourcomputer,andresetallthesettingstothefactorydefaultsettings.

Attention:Ifyouresetthecomputertothefactorydefaultsettings,allyourpersonallesandsettingswillbe
deleted.Toavoiddataloss,makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourcomputertothefactorydefaultsettings,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.ThenclickNextto
conrmtheoperation.

3.Dependingonyourneeds,dooneofthefollowing:

•T operformaquickformat,clickJustremovemylestostarttheprocess.Theprocesswilltake

severalminutes.

•T operformacompleteformat,clickFullycleanthedrivetostarttheprocess.Theprocesswill

takeseveralhours.

4.Followtheinstructionsonthescreentoresetyourcomputertothefactorydefaultsettings.

30HardwareMaintenanceManual

Usingtheadvancedstartupoptions

Withtheadvancedstartupoptions,youcanchangethermwaresettingsofthecomputer,changethe
startupsettingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.

RecoveringyourcomputerfromtheWindowsrecoveryenvironment

TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows8
operatingsystem.IftheWindows8operatingsystemfailstostart,youstillcanusetheWindowsrecovery
environmenttotroubleshootandxproblems.

TheWindowsrecoveryenvironmentstartsautomaticallyinthecaseoftwoconsecutivefailedboots.

TomanuallystarttheWindowsrecoveryenvironment,turnonorrestartthecomputer.BeforetheWindows8
operatingsystemstarts,repeatedlypressF11.TheWindowsrecoveryenvironmentstarts.

TousetheWindowsrecoveryenvironment,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.

2.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.

3.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour

PCifyouwanttoresetyourcomputertothefactorydefaultsettings.

Creatingandusingrecoverymedia

YoucancreaterecoverymediaasbackupsfortheWindowsrecoveryenvironmentandtheWindows
recoveryimage.Ifyoucannotstartthecomputer,youcanuserecoverymediatotroubleshootandxthe
problemsonyourcomputer.

Itisrecommendedthatyoucreaterecoverymediaasearlyaspossible.Onceyoucreaterecoverymedia,
keeptheminasafeplaceanddonotusethemtostoreotherdata.

Creatingrecoverymedia

Tocreaterecoverymedia,youneedaUSBdrivewithatleast8GBofstorage.TherequiredUSBcapacity
dependsonthesizeoftherecoveryimage.

Attention:CreatingrecoverymediawilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.

Tocreaterecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Moveyourcursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms,and
clickSearch.

2.TyperecoveryintheSearcheldandclickSettings.ThenclickCreatearecoverydrive.

3.ClickY esintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.

Chapter4.Relatedserviceinformation31

4.EnsurethatyouselecttheCopytherecoverypartitionfromthePCtotherecoverydrive.option.
ThenclickNext.

Important:IfyoucleartheCopytherecoverypartitionfromthePCtotherecoverydrive.option,
youwillcreaterecoverymediawithouttherecoverypartitioncontent.Y oustillcanstartthecomputer
fromtherecoverymedia,butyoumightbeunabletorecoveryourcomputeriftherecoverypartitionon
yourcomputerisdamaged.

5.ConnectaproperUSBdrivethenclickNext.

6.ClickCreateintheRecoveryDrivewindow.Thecreationoftherecoverymediastarts.

7.Whenthecreationoftherecoverymedianishes,dooneofthefollowing:

•T okeeptherecoverypartitiononyourcomputer,clickFinish.

•T odeletetherecoverypartitiononyourcomputer,clickDeletetherecoverypartition.

Attention:Ifyoudeletetherecoverypartitiononyourcomputer,dokeeptherecoverymediaina
safeplace.TheWindowsrecoveryimagewillnotbestoredinyourcomputeranymore,andyouwill
needtherecoverymediatorefreshorresetyourcomputer.

8.RemovetheUSBdrive.Therecoverymediaarecreatedsuccessfully.

Usingrecoverymedia

Ifyoucannotstartyourcomputer,orifyoucannotstarttheWindowsrecoveryimageonyourcomputer,use
recoverymediatorecoveryourcomputer.

Touserecoverymedia,dothefollowing:

Note:Ensurethatyourcomputerisconnectedtoacpower.

1.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypressF12.The
BootMenuwindowopens.

2.Selecttherecoverydriveasthebootdevice.

3.Selectapreferredlanguageandthenselectapreferredkeyboardlayout.

4.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.

5.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Forexample,selectResetyour
PCifyouwanttoresetyourcomputertothefactorydefaultsettings.

FormoreinformationabouttherecoverysolutionsprovidedbytheWindows8operatingsystem,goto:
http://go.microsoft.com/fwlink/?LinkID=263800

Passwords

AsmanyasthreepasswordsmaybeneededforanyThinkPadnotebookcomputer:thepower-onpassword,
theharddiskpassword,andthesupervisorpassword.

Ifanyofthesepasswordshasbeenset,apromptforitwillbedisplayedonthescreenwheneverthe
computeristurnedon.Thecomputerdoesnotstartuntilthepasswordisentered.

Note:Ifonlyasupervisorpasswordisset,thepasswordpromptwillnotbedisplayedwhentheoperating
systemisstarted.

Power-onpassword

Apower-onpasswordprotectsthesystemfrombeingpoweredonbyanunauthorizedperson.The
passwordmustbeenteredbeforeanoperatingsystemcanbestarted.

32HardwareMaintenanceManual

Toremovethepower-onpassword,dothefollowing:

Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:

1.Turnoffthetablet.

2.Removethetabletbuilt-inbattery.See“1030T abletbuilt-inbattery”onpage54.

3.Removethebackupbattery.See“1070Backupbattery”onpage58.Waitforafewseconds.

4.Reinstallthebackupbattery.

5.Reinstallthetabletbuilt-inbattery.

6.TurnonthetabletandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoesnot
appear.Thepower-onpasswordhasbeenremoved.

Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove
thepower-onpassword:

1.Insertthetabletintothekeyboarddockandturnonthetablet.

2.Whenthelogoscreenisdisplayed,immediatelypressF1.Typethesupervisorpasswordtoenter
theThinkPadSetupprogram.

3.SelectSecurity.

4.SelectPassword.

5.SelectPower-OnPassword.

6.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordeld.thenleavetheEnter
NewPasswordeldblank,andpressEntertwice.

7.IntheChangeshavebeensavedwindow,pressEnter.

8.PressF10tosavechangesandexittheThinkPadSetupprogram.

Harddiskpassword

Therearetwokindsofharddiskpasswords:

•Userharddiskpassword-fortheuser

•Masterharddiskpassword-forthesystemadministrator,whocanuseittogetaccesstotheharddisk
eveniftheuserhaschangedtheuserharddiskpassword

Note:Therearetwomodesfortheharddiskpassword:UseronlyandMaster+User.TheMaster+User
moderequirestwoharddiskpasswords;thesystemadministratorentersbothinthesameoperation.The
systemadministratorthenprovidestheuserharddiskpasswordtothesystemuser.

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword
hasbeenset.Ifithas,itcanbeusedforaccesstotheharddiskdrive.Ifnomasterharddiskpasswordis
available,neitherLenovonorLenovoauthorizedservicetechniciansprovideanyservicestoreseteither
theuserorthemasterharddiskpassword,ortorecoverdatafromtheharddiskdrive.TheonlyLenovo
andLenovoauthorizedservicersolutiontoputthesystembacktooperationalstatuswouldbetoreplace
thedriveforascheduledfee.

Toremoveauserharddiskpasswordthathasbeenforgotten,whenthesupervisorpasswordandmaster
harddiskpasswordareknown,dothefollowing:

1.Insertthetabletintothekeyboarddockandturnonthetablet.

2.Whenthelogoscreenisdisplayed,immediatelypressF1.

3.Whentheuserharddiskpasswordiconisdisplayedonthescreen,pressF1.Themasterharddisk
passwordiconisdisplayed.

4.EnterthemasterharddiskpasswordtoentertheThinkPadSetupprogram.

Chapter4.Relatedserviceinformation33

5.SelectSecurity.

6.SelectPassword.

7.SelectHarddiskxpassword,wherexistheletteroftheharddiskdrive.Apop-upwindowopens.

8.SelectMasterharddiskpassword.

9.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordeld.ThenleavetheEnter
NewPasswordeldblank,andpressEntertwice.

10.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe
masterharddiskpasswordhavebeenremoved.

Supervisorpassword

ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Withoutit,
noonecanchangethecongurationofthetablet.

IfyouhavesetasupervisorpasswordintheThinkPadSetupprogram,youareprompttoenterasupervisor
passwordwhenyoustarttheThinkPadSetupprogram.

Note:Thesystemadministratorcansetthesamesupervisorpasswordonmanytabletstomake
administrationeasier.

Onlyasystemadministratorcanset,change,orremoveasupervisorpassword.

Toremovethesupervisorpassword,dothefollowing:

1.Printtheseinstructions.

2.Saveallopenles,andexitallapplications.

3.Turnoffthetablet.

4.Insertthetabletintothekeyboarddockandturnonthetablet.

5.Whenthelogoscreenisdisplayed,immediatelypressF1.Typethesupervisorpasswordtoenter
theThinkPadSetupprogram.

6.SelectSecurity.

7.SelectPassword.

8.SelectSupervisorPassword.

9.IntheEnterCurrentPasswordeld,typethecurrentsupervisorpassword.

10.LeavetheEnterNewPasswordandConrmNewPasswordeldsblank.

11.Commityourpasswordtomemory.ASetupNoticewindowisdisplayed.

Attention:Y oumightwanttotakeanoteofyourpasswordandkeepitinasafeplace.Ifyouforget
yoursupervisorpassword,Lenovocannotresetyourpassword.Y oumusttakeyourtablettoaLenovo
reselleroraLenovomarketingrepresentativetohavethesystemboardreplaced.Proofofpurchaseis
required,andafeewillbechargedforpartsandservice.

12.PressF10tosavechangesandexittheThinkPadSetupprogram.Theuserharddiskpasswordandthe
masterharddiskpasswordhavebeenremoved.

Symptom-to-FRUindex

Thissectioncontainsfollowinginformation:

•“Numericerrorcodes”onpage35

•“Intermittentproblems”onpage36

•“Undeterminedproblems”onpage36

34HardwareMaintenanceManual

Thesymptom-to-FRUindexinthissectionlistssymptomsanderrorsandtheirpossiblecauses.Themost
likelycauseislistedrst,inboldfacetype.

Note:DotheFRUreplacementorotheractionsinthesequenceshowninthecolumnheaded“FRUor
action,insequence.”IfreplacingaFRUdoesnotsolvetheproblem,puttheoriginalpartbackinthetablet.
DonotreplaceanondefectiveFRU.

Thisindexcanalsohelpyoudetermine,duringregularservicing,whatFRUsarelikelytoneedtobe
replacednext.

AnumericerrorisdisplayedforeacherrordetectedinPOSTorsystemoperation.Inthedisplays,ncan
beanynumber.

Ifnonumericcodeisdisplayed,checkthenarrativedescriptionsofsymptoms.Ifthesymptomisnot
describedthere,goto“Intermittentproblems”onpage36

.

Note:Foradevicenotsupportedbydiagnosticcodesinthetablet,seethemanualforthatdevice.

Numericerrorcodes

Table2.Numericerrorcodes

Symptomorerror

0177

BadSVPdata,stopPOSTtask.

0183

BadCRCofSecuritySettingsinEFIVariable.Enter
ThinkPadSetup.

0187

EAIAdataaccesserror.

0188

InvalidRFIDSerializationInformationArea.

0189

InvalidRFIDcongurationinformationarea.

0190

Criticallow-batteryerror.

0191

SystemSecurity-Invalidremotechangerequested.

0199

SystemSecurity-Securitypasswordretrycount
exceeded.

2200

MachineT ypeandSerialNumberareinvalid.

2201

MachineUUIDisinvalid.

FRUoraction,insequence

ChecksumofthesupervisorpasswordintheEEPROMis
notcorrect.Thesystemboardshouldbereplaced.Have
thetabletserviced.

ChecksumoftheSecuritysettingsintheEFIV ariable
isnotcorrect.EnterThinkPadSetuptocheckSecurity
settings,PressF10andthenpressEntertorestartthe
system.Ifyoustillhaveaproblem,havethetablet
serviced.

TheaccesstoEEPROMisfailed.Havethetabletserviced.

TheEEPROMchecksumisnotcorrect(block#0and1).
Thesystemboardshouldbereplaced,andtheboxserial
numberneedstobereinstalled.Havethetabletserviced.

TheEEPROMchecksumisnotcorrect(block#4and5).
Thesystemboardshouldbereplaced,andtheUniversally
uniqueidentier(UUID)needstobereinstalled.Havethe
tabletserviced.

Thetabletturnedoff,becausethebatteryislow.Connect
theacadaptertothetabletandchargethebattery.

Thesystemcongurationchangehasfailed.Conrm
theoperationandtryagain.T ocleartheerror,enterthe
ThinkPadSetup.

Thismessageisdisplayedifyouenterawrongsupervisor
passwordmorethanthreetimes.Conrmthesupervisor
passwordandtryagain.Tocleartheerror ,enterthe
ThinkPadSetup.

MachineT ypeandSerialNumberareinvalid.Havethe
tabletserviced.

MachineUUIDisinvalid.Havethetabletserviced.

Chapter4.Relatedserviceinformation35

Intermittentproblems

Intermittentsystemhangproblemscanbeduetovariouscausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.

Whenanalyzinganintermittentproblem,dothefollowing:

1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.

2.Ifnoerrorisdetected,donotreplaceanyFRUs.

3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.

Undeterminedproblems

Ifthediagnostictestsdidnotidentifythedevicethathasfailed,ifwrongdevicesareinstalled,orifthe
systemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU.

1.Verifythatallattacheddevicesaresupportedbythetablet.

2.Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.See“Power
systemcheckout”onpage26.

3.Turnoffthetablet.

4.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.

5.Disconnectallexternaldevices,suchastheprinter,mouse,andopticaldrive.

6.Removethefollowingdevices:
a.Non- ThinkPaddevices
b.Batterypack
c.Mainstoragedrive
d.Memorymodule
e.PCcards

7.Connecttheacpoweradapterandturnonthetablet.

8.Determinewhethertheproblemhasbeensolved.

9.Iftheproblemdoesnotrecur,reconnecttheremoveddevicesoneatatimeuntilyoundthefailingFRU.

10.Iftheproblemremains,replacethefollowingFRUsoneatatime(donotreplaceanondefectiveFRU):

a.Systemboard

b.LCDassembly

36HardwareMaintenanceManual

Chapter5.Statusindicator

F1 F4

Fn

2 3 4

1

1

Thestatusindicatorsshowthecurrentstatusofyourcomputer.

IndicatorIndicatorBehaviorandDescription

1Systemstatus

indicator

2FnLockindicator

3Speaker-mute

indicator

4Microphone-mute

indicator

©CopyrightLenovo2013

TheilluminateddotintheThinkPadlogoonthetabletandthekeyboarddockfunctionsasa
systemstatusindicator.Thefollowinglistdescribeseachstatusoftheindicatorandthe
correspondingmeaning.

•Blinkingforthreetimes:Thetabletorthekeyboarddockisconnectedtoanacpower
source.

•On:Thetabletisonandinuse.

•Off:Thetabletisofforinhibernationmode.

•Slow-blinking:Thetabletisinsleepmode.

•Fast-blinking:Thetabletisenteringhibernationmodeorsleepmode.

WhentheFnLockindicatorison,theFnLockfunctionisenabled.

Whenthespeaker-muteindicatorison,thespeakersaremuted.

Whenthemicrophone-muteindicatorison,themicrophonesaremuted.

37

38HardwareMaintenanceManual

Chapter6.Functionkeys

Thefollowingtabledescribesthethefunctionofeachfunctionkeyonthekeyboarddock.

Table3.Functionkeys

FunctionkeyDescription

Fn+Esc

F1

F2

F3

F4Microphonemute

F5Brightnessdown

F6Brightnessup

F7

F8

F9

F10

F11Viewallapplicationsthatarecurrentlyopen

F12Viewallapplications

PressFn+EsctoenableordisabletheFnLockfunctionandswitchbetweendefaultmode
andlegacymodeofusingthefunctionkeys.

•WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff(defaultmode).To
initiatethespecialfunctionofeachfunctionkey,pressthefunctionkeydirectly .T oinput
F1–F12,presstheFnkeyandthecorrespondingfunctionkey.

•WhentheFnLockfunctionisenabled:TheFnLockindicatorturnson.T oinputF1–F12,
pressthecorrespondingfunctionkeydirectly.Toinitiatethespecialfunctionofeach
functionkey,presstheFnkeyandthecorrespondingfunctionkey.

Speakermute

Speakervolumedown

Speakervolumeup

Switchadisplayoutputlocation

Enableordisablewirelessfeatures

OpentheSettingscharm

OpentheSearchcharm

©CopyrightLenovo2013

39

40HardwareMaintenanceManual

Chapter7.Locations

1 2 3

4

5

6

77 89

10101213 11

141518

19

1817

1614

Thischapterintroducesthelocationsofhardwarecomponentsonthetabletandthekeyboarddock.

Locatingtabletcontrols,connectors,andindicators

ThefollowingillustrationsshowthelocationsofcontrolsandhardwarecomponentsonaThinkPadHelix
andEnhancedKeyboardDockforThinkPadHelix.

Tabletlayout

Frontandsideview

1TabletDigitizerPenstorage

2Fanlouvers12Emergencyresethole

3Powerbutton13Powerconnector

4Audioconnector

5Volumecontrolbuttons15Windowsbutton

6Screenrotationlockbutton

7Labeltrays

8USB2.0connector

9MiniDisplayPortconnector19Ambientlightsensor

10Keyboarddockconnectors

*

YoucanndtheMTM,serialnumber,andproductIDononeofthelabeltrays.

©CopyrightLenovo2013

*

11SIMcardtray

14Speakers

16Multi-touchscreen

17Front-facingcamera

18Microphones

41

Back-sideview

1

2

3

1

2

3

4

1Rear-facingcamera

2Statusindicator

*

Formoreinformationaboutthestatusindicator,seeChapter5“Statusindicator”onpage37

*

3NFClogo(onsomemodels)

Keyboarddocklayout

Frontview

1Statusindicator

2TrackPoint

*

®

pointingstick4Ejectbutton

3Touchpad

.

*

Formoreinformationaboutthestatusindicator,seeChapter5“Statusindicator”onpage37

.

42HardwareMaintenanceManual

Rearview

1

4

3

1

2

1USB3.0connectors

2MiniDisplayPortconnector4Powerconnector

3Emergencyresethole

LocatingFRUsandCRUs

Thistopicintroducesthefollowingserviceparts:

•“T abletFRUs”onpage44

•“KeyboarddockFRUs”onpage45

Notes:

•EachFRUisavailableforalltypesormodels,unlessotherwisespecied.

•CRUstatementforcustomers:
Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,calleda
“CustomerReplaceableUnit”or“CRU. ”SomeCRUsaredesignatedasself-serviceCRUsandothersare
designatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.Foroptional-service

CRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProviderinstalltheCRUaccording
tothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,LenovowillshiptheCRUtoyou.CRU

informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatanytime
uponrequest.Y oucanndalistofCRUsforyourproductinthisHardwareMaintenanceManual.Anelectronic
versionofthismanualcanbefoundathttp://www.lenovo.com/support.ClickGuides&Manualsandthenfollow
theon-screeninstructionstondthemanualforyourproduct.Youmightberequiredtoreturnthedefectivepart
thatisreplacedbytheCRU.Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,anda
containerwillbeincludedwiththereplacementCRU;and(2)youmightbechargedforthereplacementCRUif
LenovodoesnotreceivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.Seeyour
LenovoLimitedWarrantydocumentationforfulldetails.

ThinkPadproductscontainthefollowingtypesofCRUs:
–Self-serviceCRUs:TheseCRUsunplugorareheldbynomorethantwoscrews.Examplesofthesetypesof

CRUsincludetheacpoweradapterandtheTabletDigitizerPen.

–Optional-serviceCRUs:TheseCRUsareisolatedpartswithinthetabletthatareconcealedbyanaccesspanel

thatistypicallysecuredbymorethantwoscrews.Oncetheaccesspanelisremoved,thespecicCRUisvisible.

Chapter7.Locations43

TabletFRUs

1

2

3

4

5

6

7

8

9

10

11

12

13

14

No.TabletFRU

1

LCDassembly

2

Cameraassemblywithcameracable

3

Tabletthermalfanassemblyfortablet

4

Systemboard

5

WirelessWANcardNoNo

6WirelessLANcardNoNo

7

TabletI/Oboard

8

Tabletbasecoverassembly(withspeakers,labeltrays,

Self-serviceCRUOptional-service

NoNo

NoNo

NoNo

NoNo

NoNo

NoNo

andwirelessantennas)

9

DC-incableassembly

10BluetoothcardNoNo

11

mSATAsolid-statedrive

NoNo

NoNo

12BackupbatteryNoNo

CRU

44HardwareMaintenanceManual

3

2

1

4

5

8

7

6

9

10

No.TabletFRU

Self-serviceCRUOptional-service

13Tabletbuilt-inbatteryNoNo

14TabletDigitizerPenYesNo

KeyboarddockFRUs

CRU

No.

FRU(Overall)Self-serviceCRUOptional-serviceCRU

1DockandhingeassemblybackcoverNoNo

2MetallinkstructureNoNo

3

Thermalfanassemblyforkeyboarddock

NoNo

Chapter7.Locations45

No.

FRU(Overall)Self-serviceCRUOptional-serviceCRU

4KeyboardassemblyNoNo

5

Built-inbatteryNoNo

6BasecoverNoNo

7

KeyboarddockI/Oboard

8DockandhingeassemblyNoNo

9DockconnectorsandcablesNoNo

10

Coverofdockconnectors

NoNo

NoNo

Miscellaneouskitsandotherparts

Table4.Miscellaneouskits

FRUdescriptions

Padmiscellaneouskit

•Pendetectioncable(1)

•Bluetoothcable(1)

•Thermalinsulation(1)

•ScrewM2.0xL2,silver(4)

•NFCboardwithNFCcable(1)

•FFCcableforNFCboard(1)

•I/Ocable(1)

•I/OFPCcable(1)

•DC-inbracket(1)

•Penwithcable(1)

•Acetapetoxcable(1)

•Pencap(1)

•CameraLPN(1)

•SIMcardLPN(1)

Baseassemblymiscellaneouskit

•Hingeplasticcover(1)

•Hook-Left(1)

•Hook-Right(1)

•Sliderplate(1)

•Hooksliderlock(1)

•Legcover-Left(1)

•Legcover-Right(1)

•Mylartap(2)

•Hookspring(1)

•Dockingconnectorspring(4)

•KnobKingstoneject(1)

•Pushbarspring(2)

•Kingstonlockbracket(1)

•ScrewM2.0xL2(4)

Self-serviceCRUOptionalservice

NoNo

NoNo

46HardwareMaintenanceManual

Table4.Miscellaneouskits(continued)

FRUdescriptions

•ScrewM2.0xL5(8)

•ScrewM2.0xL3.5(12)

•ScrewM2.0xL4(10)

•ScrewM2.0xL2(14)

•Screwcap(2)

Keyboardbezelassemblymiscellaneouskit

•KeyboardPPN/L2(1)

•Five-buttonclickpad(1)

•Clickpadglass(1)

•LEDlogo(1)

•ClickpadFFCLPN(1)

Dockingmiscellaneouskit

•Dockingcable-Left(1)

•Dockingcable-Right(1)

Table5.Otherparts

Self-serviceCRUOptionalservice

NoNo

NoNo

Descriptions

acpoweradapterYesNo

PowercordYesNo

Self-serviceCRUOptionalservice

LookingupFRUinformation

FordetailedFRUinformation,includingpartnumbers,descriptions,andsubstitutionpartnumbers,goto:
http://www.lenovo.com/serviceparts-lookup

Chapter7.Locations47

48HardwareMaintenanceManual

Chapter8.FRUreplacementnotices

90degreesmore

(Cross-section)

Thischapterpresentsnoticesrelatedtoremovingandreplacingparts.Readthischaptercarefullybefore
replacinganyFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers
aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider
installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour
productandareavailablefromLenovoatanytimeuponrequest.Y oucanndalistofCRUsforyour
productinthisHardwareMaintenanceManual.Anelectronicversionofthismanualcanbefoundat
http://www.lenovo.com/support.ClickGuides&Manualsandthenfollowtheon-screeninstructionstond
themanualforyourproduct.YoumightberequiredtoreturnthedefectivepartthatisreplacedbytheCRU.
Whenreturnisrequired:(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincluded
withthereplacementCRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnot
receivethedefectiveCRUwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovo
LimitedWarrantydocumentationforfulldetails.

Screwnotices

Loosescrewscancauseareliabilityproblem.IntheThinkPadproducts,thisproblemisaddressedwith
specialnylon-coatedscrewsthathavethefollowingcharacteristics:

•Theymaintaintightconnections.

•Theydonoteasilycomeloose,evenwithshockorvibration.

•Theyarehardertotighten.

Dothefollowingwhenyouservicethismachine:

•Keepthescrewkitinyourtoolbag.Forthepartnumberofthescrewkit,goto
http://www.lenovo.com/serviceparts-lookup.

•Itisrecommendedtousenewscrews.

•Itisrecommendedtouseeachscrewonlyonce.

Tightenscrewsasfollows:

•Plastictoplastic
Turnanadditional90degreesafterthescrewheadtouchesthesurfaceoftheplasticpart.

•Logiccardtoplastic
Turnanadditional180degreesafterthescrewheadtouchesthesurfaceofthelogiccard.

©CopyrightLenovo2013

49

180degreesmore

(Cross-section)

Notes:

•Ensurethatyouusethecorrectscrew.Itisrecommendedtousenewscrewsforreplacements.Ifyou
haveatorquescrewdriver,tightenallscrewsrmlytothetorquespeciedinthescrewinformation
tableforeachstep.

•Ensurethattorquescrewdriversarecalibratedcorrectlyfollowingcountryspecications.

Retainingserialnumbers,MTM,UUID,andAssetID

Instructionsforretainingserialnumbers,MTM,UUID,orassetIDcanbefoundatthefollowingWebsite:
http://www.lenovo.com/support

50HardwareMaintenanceManual

Chapter9.RemovingorreplacingaFRU

ThischapterprovidesinstructionsonhowtoremoveorreplaceaFRU.

CRUstatementforcustomers:

Youcanresolvesomeproblemswithyourproductwithareplacementpartyoucaninstallyourself,called
a“CustomerReplaceableUnit”or“CRU.”SomeCRUsaredesignatedasself-serviceCRUsandothers
aredesignatedasoptional-serviceCRUs.Installationofself-serviceCRUsisyourresponsibility.For

optional-serviceCRUs,youcaneitherinstalltheCRUyourselforyoucanrequestthataServiceProvider
installtheCRUaccordingtothewarrantyserviceforyourproduct.IfyouintendoninstallingtheCRU,

LenovowillshiptheCRUtoyou.CRUinformationandreplacementinstructionsareshippedwithyour
productandareavailablefromLenovoatanytimeuponrequest.YoucanndalistofCRUsforyourproduct
inthisHardwareMaintenanceManual.Anelectronicversionofthismanualisavailablefordownloadingat
http://www.lenovo.com/support.Y oumightberequiredtoreturnthedefectiveCRU.Whenreturnisrequired:
(1)returninstructions,aprepaidshippinglabel,andacontainerwillbeincludedwiththereplacement
CRU;and(2)youmightbechargedforthereplacementCRUifLenovodoesnotreceivethedefective
partwithinthirty(30)daysofyourreceiptofthereplacementCRU.SeeyourLenovoLimitedWarranty
documentationforfulldetails.

Generalguidelines

WhenremovingorreplacingaFRU,besuretoobservethefollowinggeneralguidelines:

1.DonottrytoserviceanyThinkPadproductunlessyouhavebeentrainedandcertied.Anuntrained
personrunstheriskofdamagingparts.

2.BeforereplacinganyFRU,reviewChapter8“FRUreplacementnotices”onpage49.

3.BeginbyremovinganyFRUsthathavetoberemovedbeforereplacingthefailingFRU.Anysuch
FRUsarelistedatthebeginningofineachFRUreplacementsection.Removethemintheorderin
whichtheyarelisted.

4.FollowthecorrectsequenceinthestepsforremovingaFRU,asgiveninthedrawingsbythenumbers
insquarecallouts.

5.Whenturningascrew,turnitinthedirectionasgivenbythearrowinthedrawing.

6.WhenremovingaFRU,removeitinthedirectionasgivenbythearrowinthedrawing.

7.ToputthenewFRUinplace,reversetheremovalprocedureandfollowanynotesthatpertainto
replacement.

8.WhenreplacingaFRU,usethecorrectscrewsasshowninthereplacementprocedures.

DANGER

BeforeremovinganyFRU,turnoffthetablet,unplugallpowercordsfromelectricaloutlets,remove
thebatterypack,andthendisconnectanyinterconnectingcables.

Attention:AfterreplacingaFRU,donotturnonthetabletuntilyouhavemadesurethatallscrews,springs,

andothersmallpartsareinplaceandnonearelooseinsidethesystem.Verifythisbyshakingthetablet
gentlyandlisteningforrattlingsounds.Metallicpartsormetalakescancauseelectricalshortcircuits.

Attention:Thesystemboardissensitiveto,andcanbedamagedby,electrostaticdischarge.Before
touchingit,establishpersonalgroundingbytouchingagroundpointwithonehandorbyusingan
electrostaticdischarge(ESD)strap.

©CopyrightLenovo2013

51

BeforeservicingThinkPadHelixandEnhancedKeyboardDockfor

1

2

3

ThinkPadHelix

Carefullyreadthistopicbeforeservicingthetablet.

Disablingthebuilt-inbatteries

BeforereplacinganyFRU,ensurethatyouhavedisabledthebuilt-inbatteriesbydoingthefollowing:

1.Connectthetablettothekeyboarddock.

2.Turnoffthetabletanddisconnecttheacpoweradapterandallcablesfromthetabletandthekeyboard
dock.

3.Turnonthetablet.WhentheThinkPadlogoisdisplayed,pressF1continuouslytoenterThinkPadSetup.

4.SelectCong➙Power.ThePowersubmenuisdisplayed.

5.SelectDisableBuilt-inBattery.

6.ClickYesintheSetupWarningwindow,thenthetabletturnsoffautomatically.Waitthreetove
minutestoletthetabletcool.

RemovingtheSIMcard

IfthetabletyouareservicinghasaSIMcardinstalled,removetheSIMcardbeforeyoustarttheservicing.

Afteryounishtheservicing,ensurethatyouinstalltheSIMcardbacktotheSIMcardtray.

52HardwareMaintenanceManual

RemovingtheTabletDigitizerPen

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

RemovalstepoftheT abletDigitizerPen

1010LCDassembly

RemovalstepsoftheLCDassembly

UseaplasticprytooltodetachthelatchesoftheLCDassembly.

Chapter9.RemovingorreplacingaFRU53

2

3

4

5

6

7

8

Wheninstalling:Ensurethattheconnectorsareattachedrmlytothesystemboard.

1

2

1020Cameraassembly

Foraccess,removetheLCDassemblyrst.See“1010LCDassembly”onpage53.

Removalstepsofthecameraassembly

Wheninstalling:Ensurethattheconnectorisattachedrmlytothesystemboard.

1030T abletbuilt-inbattery

Foraccess,removetheseFRUsinorder:

•“1010LCDassembly”onpage53

54HardwareMaintenanceManual

•“1020Cameraassembly”onpage54

2

2

2

2

1

3

DANGER

Useonlytheauthorizedbatteryspeciedforyourtablet.Anyotherbatterycouldigniteorexplode.

Removalstepsofthetabletbuilt-inbattery

StepScrew(quantity)Color

2

M2×3.5mm,at-head,nylon-coated(4)

Black0.181Nm

Torque

(1.85kgf-cm)

Wheninstalling:Ensurethatthetabletbuilt-inbatteryconnectorisattachedrmlytothesystemboard.

1040Bluetoothcardandcable

Foraccess,removethefollowingFRUsinorder:

•“1010LCDassembly”onpage53

•“1020Cameraassembly”onpage54

•“1030T abletbuilt-inbattery”onpage54

Chapter9.RemovingorreplacingaFRU55

RemovalstepsoftheBluetoothcardandcable

1

2

5

3

6

7

10

9

8

1

4

2

Wheninstalling:Ensurethattheconnectorisattachedrmly.

1050Systemboardassembly,cameracable,tabletI/Oboardpower cable,andSIMcardcable

Foraccess,removethefollowingFRUsinorder:

•“1010LCDassembly”onpage53

•“1020Cameraassembly”onpage54

•“1030T abletbuilt-inbattery”onpage54

•“1040Bluetoothcardandcable”onpage55

Removalstepsofthesystemboardassembly

56HardwareMaintenanceManual

11

11

11

12

12

12

12

12

Instep11,disconnecttheconnectorsbyusingtheremovaltoolfortheantennaRFconnectororpickthe

13

14

1

2

3

connectorsoffinthedirectionasshownbyusingyourngers.

StepScrew(quantity)Color

12

Wheninstalling:Ensurethattheconnectorsareattachedrmly.

Removalstepsofthecameracable,tabletI/Oboardpowercable,andSIMcardcable

M2×3.5mm,at-head,nylon-coated(5)Silver

Torque

0.181Nm
(1.85kgf-cm)

Wheninstalling:Ensurethattheconnectorsareattachedrmly.

Chapter9.RemovingorreplacingaFRU57

1060T abletI/Oboard

1

2

4

3

5

5

5

5

6

Foraccess,removethefollowingFRUsinorder:

•“1010LCDassembly”onpage53

•“1020Cameraassembly”onpage54

•“1030T abletbuilt-inbattery”onpage54

•“1040Bluetoothcardandcable”onpage55

•“1050Systemboardassembly,cameracable,tabletI/Oboardpowercable,andSIMcardcable”on
page56

RemovalstepsofthetabletI/Oboard

StepScrew(quantity)Color

5

M3×2.5mm,at-head,nylon-coated(4)Silver

Torque

0.181Nm
(1.85kgf-cm)

Wheninstalling:Ensurethattheconnectorsareattachedrmly.

1070Backupbattery

Foraccess,removethefollowingFRUsinorder:

•“1010LCDassembly”onpage53

•“1020Cameraassembly”onpage54

•“1030T abletbuilt-inbattery”onpage54

58HardwareMaintenanceManual

•“1040Bluetoothcardandcable”onpage55

2

1

1

2

3

4

•“1050Systemboardassembly,cameracable,tabletI/Oboardpowercable,andSIMcardcable”on
page56

Removalstepsofthebackupbattery

Wheninstalling:Ensurethattheconnectorisattachedrmly.

1080WirelessWANcard,wirelessLANcard,andmSATAsolid-statedrive

Foraccess,removethefollowingFRUsinorder:

•“1010LCDassembly”onpage53

•“1020Cameraassembly”onpage54

•“1030T abletbuilt-inbattery”onpage54

•“1040Bluetoothcardandcable”onpage55

•“1050Systemboardassembly,cameracable,tabletI/Oboardpowercable,andSIMcardcable”on
page56

RemovalstepsofthewirelessWANcard

Chapter9.RemovingorreplacingaFRU59

StepScrew(quantity)Color

1

2

3

M2×3.5mm,at-head,nylon-coated(1)

Wheninstalling:Ensurethattheconnectorisattachedrmly.

RemovalstepsofthewirelessLANcard

Torque

Black0.181Nm

(1.85kgf-cm)

StepScrew(quantity)Color

1

M2×3.5mm,at-head,nylon-coated(1)

Torque

Black0.181Nm

(1.85kgf-cm)

60HardwareMaintenanceManual

RemovalstepsofthemSA TAsolid-statedrive

1

2

StepScrew(quantity)Color

1

M2×3.5mm,at-head,nylon-coated(1)

Black0.181Nm

Torque

(1.85kgf-cm)

1090T abletthermalfanassembly

Foraccess,removethefollowingFRUsinorder:

•“1010LCDassembly”onpage53

•“1020Cameraassembly”onpage54

•“1030T abletbuilt-inbattery”onpage54

•“1040Bluetoothcardandcable”onpage55

•“1050Systemboardassembly,cameracable,tabletI/Oboardpowercable,andSIMcardcable”on
page56

Chapter9.RemovingorreplacingaFRU61

Removalstepsofthethermalfanassembly

6

4

5

3

2

1

7

Wheninstalling:Beforeyouinstallthethermalfanassembly,applythermalgrease,atanamountof0.2
grams,onthepartmarkedainthefollowingillustration.Eithertoomuchortoolessapplicationofgrease
cancauseathermalproblemduetoimperfectcontactwithacomponent.

62HardwareMaintenanceManual

1100DC-incableassemblyandtabletbasecoverassembly

Foraccess,removethefollowingFRUsinorder:

•“1010LCDassembly”onpage53

•“1020Cameraassembly”onpage54

•“1030T abletbuilt-inbattery”onpage54

•“1040Bluetoothcardandcable”onpage55

•“1050Systemboardassembly,cameracable,tabletI/Oboardpowercable,andSIMcardcable”on
page56

•“1060T abletI/Oboard”onpage58

Chapter9.RemovingorreplacingaFRU63

RemovalstepsoftheDC-incableassemblyandtabletbasecoverassembly

1

2

3

1 5432 6 7

StepScrew(quantity)Color

1

M2×3.5mm,at-head,nylon-coated(1)

Black0.181Nm

Torque

(1.85kgf-cm)

Applyinglabelstothetabletbasecoverassembly

Onthefailingbasecover,theremightbesomelabelsofseveralkinds.IfthenewbasecoverFRUisshipped
withthoselabels,applythemtothenewcoverafterreplacement.Forthelabelswhicharenotshippedwith
thenewbasecover,peelthemfromtheoldbasecoverandadherethemtothenewone.

1WWANMAClabel

2Non-encryptionlabel

3Assettag7Indonesialabel

4BrazilANATELlabel

5IsraellabelforWLANandBluetooth

6IsraellabelforWWAN

Someotherlabels,includingtheMTMlabel,arelocatedonbothsidesofthetwolabeltraysa.Forthose
labels,peelthemfromtheoldlabeltraysandadherethemtothenewones.

64HardwareMaintenanceManual

a a

Antennalocationonthetabletbasecoverassembly

a

b b

c

d

e

f

aGPSantenna

bProximitysensorassembly

cWirelessWANantenna(main)

dWirelessLANantenna(main)

eWirelessWANantenna(auxiliary)

fWirelessLANantenna(auxiliary)

Chapter9.RemovingorreplacingaFRU65

2010Keyboarddockbasecover

1

1

1

1

1

1

1

1

1

1

2

Removalstepsofthekeyboarddockbasecover

StepScrew(quantity)Color

1

M2×4mm,at-head,nylon-coated(10)

Black0.181Nm

Torque

(1.85kgf-cm)

Applyingthesystemlabeltothekeyboarddockbasecover

Onthefailingbasecover,theremightbesomelabelsofseveralkinds.IfthenewbasecoverFRUisshipped
withthoselabels,applythemtothenewcoverafterreplacement.Forthelabelswhicharenotshippedwith
thenewbasecover,peelthemfromtheoldbasecoverandadherethemtothenewone.

66HardwareMaintenanceManual

4321 5 6

1Non-encryptionlabel

1

1

1

1

1

1

2

2Assettag

3BrazilANATELlabel6Indonesialabel

4IsraellabelforWLANandBluetooth

5IsraellabelforWWAN

2020Keyboarddockbuilt-inbattery

Foraccess,removethekeyboarddockcoverrst.See“2010Keyboarddockbasecover”onpage66.

Removalstepsofthekeyboarddockbuilt-inbattery

StepScrew(quantity)Color

1

M2×3mm,at-head,nylon-coated(6)

Torque

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU67

2

3

Wheninstalling:Ensurethattheconnectorisattachedrmly.

1

2

3

2

4

6

8

9

7

5

10

10

2030KeyboarddockI/Oboard

Foraccess,removethefollowingFRUsinorder:

•“2010Keyboarddockbasecover”onpage66

•“2020Keyboarddockbuilt-inbattery”onpage67

RemovalstepsofthekeyboarddockI/Oboard

StepScrew(quantity)Color

10

Wheninstalling:Ensurethattheconnectorsareattachedrmly.

M2×3mm,at-head,nylon-coated(2)

68HardwareMaintenanceManual

Torque

Black0.181Nm

(1.85kgf-cm)

11

2040Dockandhingeassembly,dockconnectorsandcables,and

1

1

thermalfanassembly

Foraccess,removethefollowingFRUsinorder:

•“2010Keyboarddockbasecover”onpage66

•“2020Keyboarddockbuilt-inbattery”onpage67

•“2030KeyboarddockI/Oboard”onpage68

Removalstepsofthedockandhingeassembly

StepScrew(quantity)Color

1

M2×3mm,at-head,nylon-coated(2)

Torque

Black0.181Nm

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU69

2

Removalstepsofthedockconnectorsandcables

1

2

1

3

3

StepScrew(quantity)Color

1

M2.5×6mm,at-head,nylon-coated(2)

Black0.392Nm

Torque

(4kgf-cm)

2

M2×5mm,at-head,nylon-coated(1)

Black0.181Nm

(1.85kgf-cm)

StepScrew(quantity)Color

3

M2×3mm,at-head,nylon-coated(2)

Torque

Black0.181Nm

(1.85kgf-cm)

70HardwareMaintenanceManual

4

5

5

StepScrew(quantity)Color

6

6

5

M2×3mm,at-head,nylon-coated(2)

Black0.181Nm

Torque

(1.85kgf-cm)

Chapter9.RemovingorreplacingaFRU71

9

9

7

8

8

7

StepScrew(quantity)Color

10

10

1

9

M2×2mm,at-head,nylon-coated(2)

Removalstepsofkeyboarddockthermalfanassembly

Torque

Black0.181Nm

(1.85kgf-cm)

StepScrew(quantity)Color

1

72HardwareMaintenanceManual

M2×3mm,at-head,nylon-coated(1)

Torque

Black0.181Nm

(1.85kgf-cm)

2

Chapter9.RemovingorreplacingaFRU73

74HardwareMaintenanceManual

Chapter10.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend
licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT ,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specicenvironment.

©CopyrightLenovo2013

75

Electronicemissionnotices

ForelectronicemissioninformationonClassBdigitaldevices,refertothecorrespondinginformationin
theUserGuide.

EUContact:Lenovo,Einsteinova21,85101Bratislava,Slovakia

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountriesorboth:

Lenovo
ThinkPad
TrackPoint

MicrosoftandWindowsaretrademarksoftheMicrosoftgroupofcompanies.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

76HardwareMaintenanceManual

AppendixA.Abbreviationtable

Thefollowingtablelistsallabbreviationsusedinthismanual.

AbbreviationTerm

BGABallGridArray

CMOSComplementaryMetalOxideSemiconductor

CMVCustomModelV ariant

CRCCyclicredundancycheck

CRTCathoderaytube

CRUCustomerReplaceableUnit

CTOCongureT oOrder

EAIA

EEPROMElectricallyErasableProgrammableRead-OnlyMemory

EFI

ESD

FRUFieldReplaceableUnit

GAVGeneralAnnounceVariant

IC

LCDLiquidCrystalDisplay

MTMMachinetypeandmodel

POST

RFID

SVPSupervisorpassword

UUID

EnhancedAssetInformationArea

ExtensibleFirmwareInterface

Electrostaticdischarge

Integratedcircuits

Power-onself-test

Radio-frequencyidentication

Universallyuniqueidentier

©CopyrightLenovo2013

77

78HardwareMaintenanceManual

PartNumber:0C10337_01

PrintedinChina

(1P)P/N:0C10337_01

*1P0C10337_01*