Lenovo ThinkPad Edge E540 Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, id, it, ko, nl, pl, pt, pt, ro, ru, sk, sl, sr, sv, tr, uk, zc, zh]

HardwareMaintenanceManual

ThinkPadEdgeE540

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation

underAppendixA“Notices”onpage123.

FirstEdition(September2013)

©CopyrightLenovo2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................17

Chapter2.Importantservice

information..............23

StrategyforreplacingFRUs.........23

Strategyforreplacingaharddiskdriveora

solid-statedrive............24

Importantnoticeforreplacingasystem

board................24

Howtouseerrorcodes.........24

StrategyforreplacingFRUsforCTO,special-bid,

andstandardmodels............24

Productdenition............24

FRUidentication...........25

Chapter3.Generalcheckout.....27

Whattodorst..............27

Checkoutguide..............28

LenovoSolutionCenter.........28

Quicktestprograms...........28

UEFIdiagnosticprogram.........29

Bootablediagnosticprograms.......29

Powersystemcheckout...........30

Checkingtheacpoweradapter......30

Checkingoperationalcharging......31

Checkingthebatterypack........31

Checkingthecoin-cellbattery.......32

Chapter4.Relatedservice

information..............33

Restoringthefactorycontentsbyusingthe

RecoveryDiscSet.............33

RecoveryoverviewfortheWindows8operating

system..................34

Refreshingyourcomputer........34

Resettingyourcomputertothefactorydefault

settings................34

Usingtheadvancedstartupoptions....35

RecoveringyouroperatingsystemifWindows

8failstostart.............35

Creatingandusingrecoverymedia.....35

Passwords................36

Power-onpassword...........37

Harddiskpassword...........37

Supervisorpassword..........37

Howtoremovethepower-onpassword...37 Howtoremovetheharddiskpassword...38

Powermanagement............38

Screenblankmode(fortheWindows7

operatingsystemonly)..........38

Sleepmode..............38

Hibernationmode...........39

Symptom-to-FRUindex...........39

Numericerrorcodes..........40

Errormessages............42

Beepsymptoms............42

No-beepsymptoms...........42

LCD-relatedsymptoms.........43

Intermittentproblems..........43

Undeterminedproblems.........43

Chapter5.Statusindicators.....45

Chapter6.Specialkeys........47

Chapter7.Locations.........49

Locatingcomputercontrols,connectors,and

indicators.................49

Frontview...............49

Rearview...............50

Bottomview..............50

LocatingFRUsandCRUs..........50

MajorFRUsandCRUs..........52

LCDFRUsandCRUs..........54

MiscellaneouskitsandotherFRUs.....57

LookingupFRUinformation.........57

Chapter8.FRUreplacement

notices................59

Screwnotices...............59

Retainingserialnumbers...........60

Restoringtheserialnumberofthesystem

unit.................60

RetainingtheUUID...........61

©CopyrightLenovo2013

Chapter9.Removingorreplacinga

FRU..................63

Generalguidelines.............63

RemovingtheSIMcard...........64

1010Lenovo-OneLink-connectorcover.....65

1020Batterypack.............65

1030Largebottomcover..........66

1040Smallbottomcover..........67

1050Opticaldriveoroptical-drivebaybezel...68

1060Memorymodules...........69

1070Harddiskdriveorsolid-statedrive....70

1080WirelessWANcardorM.2solid-statedrive.72

1090WirelessLANcard...........75

1100Coin-cellbattery............76

1110Fanassembly.............76

1120Keyboard..............79

1130Keyboardbezelassembly........85

1140Microprocessor............87

1150Systemboard.............88

1160Media-card-reader/USBcard.......92

1170Optical-drivecard...........93

1180DC-inbracket.............95

1190DC-in/Ethernetcard..........96

1200Speakerassembly...........97

1210Power-buttoncard...........99

1220LCDunit...............100

1230Basecoverassembly.........104

Formodelswithnon-touchscreen.......106

2010LCDbezel............106

2020LCDpanel............107

2030LCDhinges............108

2040Camera/microphonemodule.....110

2050LCDcables............111

2060Wireless-LAN/WANantennaassembly

andLCDrearcover...........112

Formodelswithtouchscreen.........114

2010LCD-hingecaps..........114

2020LCDpanel/screenassemblyandLCD

rearcover...............116

2030LCDcablesandcamera/microphone

module................117

2040LCD-control-cardcable.......118

2050LCDHinges............119

2060WirelessLANantenna........120

AppendixA.Notices.........123

Electronicemissionnotices..........124

Trademarks................124

AppendixB.Abbreviationand

acronymtable............125

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadEdgeE540

MachineTypes(MT)20C6

product:

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively. BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety information”onpage1andChapter2“Importantserviceinformation”onpage23.

©CopyrightLenovo2013

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Chapter1.Safetyinformation

Thischapterpresentsthefollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou thinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal objectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2013

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarges(ESD).Donotusethistypeofmattoprotectyourselffromelectrical shock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere

toswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

CAUTION: Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweron: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

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•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.T urnoffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespeciedforyourcomputer.Goto:

http://www.lenovo.com/serviceparts-lookup.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.

Chapter1.Safetyinformation3

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.EnsurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

Chapter1.Safetyinformation17

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Chapter2.Importantserviceinformation

Thischapterintroducesthefollowingimportantserviceinformationthatappliestoallmachinetypes supportedbythismanual:

•“StrategyforreplacingFRUs”onpage23 –“Strategyforreplacingaharddiskdriveorasolid-statedrive”onpage24 –“Importantnoticeforreplacingasystemboard”onpage24 –“Howtouseerrorcodes”onpage24

•“StrategyforreplacingFRUsforCTO,special-bid,andstandardmodels”onpage24 –“Productdenition”onpage24 –“FRUidentication”onpage25

Important:

•IfthecomputerisequippedwithbothaharddiskdriveandanM.2solid-statedrive,donotusetheM.2 solid-statedriveasabootabledevice.TheM.2solid-statedriveisdesignedanddevelopedfor“cache” functionpurposeonly.

•AdvisecustomerstocontacttheLenovo obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.T elephonenumbersfor LenovoSupportareavailableat: http://www.lenovo.com/support/phone

•SystemdisassemblyandreassemblyvideosthatshowtheFRUremovalorreplacementproceduresfor theLenovoauthorizedservicetechniciansareavailableat: http://www.lenovoservicetraining.com/ion/

CustomerSupportCenteriftheyneedanyassistancein

StrategyforreplacingFRUs

Beforereplacingparts:

Ensurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforeyoureplaceany FRUslistedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbeforeyou completetheserviceaction.

Todownloadandinstallsoftwarexes,drivers,andUEFIBIOS,gotohttp://www.lenovo.com/ThinkPadDrivers andfollowtheinstructionsonthescreen.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.

Strategyforreplacingaharddiskdriveorasolid-statedrive

Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdriveorasolid-statedrive.This willcauseallcustomerdataonthedrivetobelost.Ensurethatthecustomerhasacurrentbackupof thedatabeforeyouperformthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.

IfthecomputerisshippedwithbothanM.2solid-statedriveandaharddiskdrive,theM.2solid-statedrive isusedforthe“cache”functionandtosupporttheIntel donotreplacetheM.2solid-statedrivebythemselves.Otherwise,the“cache”functionwillnotworkand theIntelRapidStartT echnologycannotbeusedanymore.

Attention:EnsurethatyoupartitiontheM.2solid-statedriveafterinstallingitonthecomputeryouare servicing.Otherwise,theM.2solid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowtopartition anM.2solid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

RapidStartT echnology.Werecommendthatusers

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBallGridArray(BGA)chipset.

Howtouseerrorcodes

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemightalsocausefalse errorcodes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedinthe“Symptom-to-FRU Index”section.

StrategyforreplacingFRUsforCTO,special-bid,andstandardmodels

ThistopicprovidesinformationaboutthemodeltypesandFRUidentication.

Productdenition

Thistopicintroducesdifferentmodeltypesandhowtoidentifyeachtype.

DynamicCongureT oOrder(CTO)model

ThismodelprovidestheabilityforacustomertocongureaLenovosolutionfromaWebsite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland eSupportwillloadtheseproductsasthe4-characterMT,4-charactermodel,and2-charactercountrycode. Themodelis“CTO1”andthedefaultcountrycodeis“WW”(example:20AACTO1WW).

Special-bidmodel

ThismodelisauniquecongurationthathasbeennegotiatedbetweenLenovoandthecustomer.Aunique MTMconsistsofa4-characterMT ,a4-charactermodel,andanumeric2-charactercountrycodeisprovided tothecustomertoplaceorders(example:20AA000955).Thecountrycodeassignedisnumericanddoes

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