Lenovo ThinkPad Edge E530, ThinkPad Edge E530c, ThinkPad Edge E535 Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, id, it, ko, nl, pl, pt, pt, ro, ru, sk, sl, sr, sv, tr, uk, zc, zh]

HardwareMaintenanceManual

ThinkPadEdgeE530,E530c,andE535

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation

underAppendixA“Notices”onpage109.

FourthEdition(May2013)

©CopyrightLenovo2012,2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Aboutthismanual...........iii

Chapter1.Safetyinformation......1

Generalsafety................1

Electricalsafety...............2

Safetyinspectionguide............3

Handlingdevicesthataresensitivetoelectrostatic

discharge..................3

Groundingrequirements............4

Safetynotices(multilingualtranslations)......4

Lasercompliancestatement(multilingual

translations)................17

Chapter2.Importantservice

information..............23

StrategyforreplacingFRUs.........23

Strategyforreplacingaharddiskdrive...24 Importantnoticeforreplacingasystem

board................24

Howtouseerrorcodes.........24

StrategyforreplacingFRUsforCTO,CMV,and

GAVproducts...............24

Productdenition............24

FRUidenticationforCTO,CMV,andGAV

products...............25

Usingtheadvancedstartupoptions....35

RecoveringyouroperatingsystemifWindows

8failstostart.............35

Creatingandusingrecoverymedia.....35

Passwords................36

Power-onpassword...........37

Harddiskpassword...........37

Supervisorpassword..........37

Howtoremovethepower-onpassword...37 Howtoremovetheharddiskpassword...38

Powermanagement............38

Screenblankmode(fortheWindows7

operatingsystemonly)..........38

Sleepmode..............38

Hibernationmode...........39

Symptom-to-FRUindex...........39

Numericerrorcodes..........40

Errormessages............40

No-beepsymptoms...........41

LCD-relatedsymptoms.........41

Intermittentproblems..........42

Undeterminedproblems.........42

Chapter5.Statusindicators.....43

Chapter3.Generalcheckout.....27

Whattodorst..............27

Checkoutguide..............28

LenovoSolutionCenter.........28

Quicktestprograms...........28

UEFIdiagnosticprogram.........29

Bootablediagnosticprograms.......29

Powersystemcheckout...........30

Checkingtheacpoweradapter......30

Checkingoperationalcharging......31

Checkingthebatterypack........31

Checkingthebackupbattery.......32

Chapter4.Relatedservice

information..............33

Restoringthefactorycontentsbyusingthe

productRecoveryDiscSet..........33

RecoveryoverviewfortheWindows8operating

system..................34

Refreshingyourcomputer........34

Resettingyourcomputertothefactorydefault

settings................34

Chapter6.Specialkeys........45

Chapter7.Locations.........47

Locatingcomputercontrols,connectors,and

indicators.................47

Frontview...............48

Rearview...............50

Bottomview..............50

LocatingFRUsandCRUs..........50

MajorFRUsandCRUs..........52

LCDFRUsandCRUs..........54

MiscellaneouspartsandotherFRUs....55

LookingupFRUinformation.........55

Chapter8.FRUreplacement

notices................57

Screwnotices...............57

Retainingserialnumbers...........58

Restoringtheserialnumberofthesystem

unit.................58

RetainingtheUUID...........59

ReadingorwritingtheECAinformation...59

©CopyrightLenovo2012,2013

Chapter9.Removingorreplacinga

FRU..................61

Generalguidelines.............61

BeforeservicingThinkPadEdgeE530andE530c

models..................62

1010Batterypack.............62

1020Largebottomcover..........63

1030Smallbottomcover..........64

1040Opticaldriveorblankbezel.......65

1050Memorymodules...........65

1060Harddiskdriveassembly........66

1070PCIExpressMiniCardforwirelessLAN..68 1080PCIExpressMiniCardforwirelessWANor

mSATAsolidstatedrive...........69

1090Backupbattery............73

1100Thermalfan.............74

1110Thermalpipes.............74

1120Keyboard..............76

1130Keyboardbezel............80

1140CPU................82

1150Systemboardassembly.........83

1160Speakerassembly...........86

1170Powerbuttonsubcard.........89

1180I/OsubcardwithUSBconnectorandaudio

jack...................90

1190RJ45subcard............91

1200Opticaldrivesubcard.........93

1210LCDunit...............94

1220BasecoverassemblyandDC-inconnector.97

2010LCDbezelassembly..........99

2020LCDpanelandhinges.........101

2030IntegratedcameraandLCDcables....103

2040WirelessantennaassemblyandLCDrear

coverassembly..............105

AppendixA.Notices.........109

Electronicemissionnotices..........110

Trademarks................110

iiHardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

ThinkPadEdgeE530,E530c,andE535

MachineType(MT)3259,3260,3366,and6272

products.

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively. BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety information”onpage1

andChapter2“Importantserviceinformation”onpage23.

©CopyrightLenovo2012,2013

iii

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Chapter1.Safetyinformation

Thischapterpresentsthefollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea ThinkPadnotebookcomputer.

•“Generalsafety”onpage1

•“Electricalsafety”onpage2

•“Safetyinspectionguide”onpage3

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3

•“Groundingrequirements”onpage4

•“Safetynotices(multilingualtranslations)”onpage4

•“Lasercompliancestatement(multilingualtranslations)”onpage17

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthatyou thinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8 centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing,becausemetal objectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan louversorcoverthemwithlabelsorstickers.

©CopyrightLenovo2012,2013

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

•Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore: –Performingamechanicalinspection –Workingnearpowersupplies –Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer topoweroffthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions: –Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.Thatpersonmustbethere

toswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

CAUTION: Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages.Instructionsforthese precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors, nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweron: –Powersupplyunits –Pumps –Blowersandfans –Motorgenerators –Unitssimilartothoselistedabove

Thispracticeensurescorrectgroundingoftheunits.

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•Ifanelectricalaccidentoccurs: –Usecaution;donotbecomeavictimyourself. –Switchoffpower. –Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential safetyhazardsduetoattachmentofnon- ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.T urnoffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbetheauthorizedtypespeciedforyourcomputer.Goto:

http://www.lenovo.com/serviceparts-lookup.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects. ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe personhandlingthepartareallatthesamecharge.

Chapter1.Safetyinformation3

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic servicerequirement.

Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices(multilingualtranslations)

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

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Lasercompliancestatement(multilingualtranslations)

Thelasercompliancestatementsinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•T raditionalChinese

Chapter1.Safetyinformation17

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Chapter2.Importantserviceinformation

Thischapterpresentsthefollowingimportantserviceinformationthatappliestoallmachinetypessupported bythismanual:

•“StrategyforreplacingFRUs”onpage23 –“Strategyforreplacingaharddiskdrive”onpage24 –“Importantnoticeforreplacingasystemboard”onpage24 –“Howtouseerrorcodes”onpage24

•“StrategyforreplacingFRUsforCTO,CMV ,andGAVproducts”onpage24 –“Productdenition”onpage24 –“FRUidenticationforCTO,CMV,andGAVproducts”onpage25

Important:

•IfthecomputerisequippedwithbothaharddiskdriveandanmSATAsolidstatedrive,donotusethe mSATAsolidstatedriveasabootabledevice.ThemSATAsolidstatedriveisdesignedanddevelopedfor “cache”functionpurposeonly.

•AdvisecustomerstocontacttheLenovo obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.T elephonenumbersfor LenovoSupportareavailableat: http://www.lenovo.com/support/phone

•SystemdisassemblyandreassemblyvideosthatshowtheFRUremovalorreplacementproceduresfor theLenovoauthorizedservicetechniciansareavailableat: http://www.lenovoservicetraining.com/ion/

CustomerSupportCenteriftheyneedanyassistancein

StrategyforreplacingFRUs

Beforereplacingparts:

Makesurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforeyoureplaceany FRUslistedinthismanual.

Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbeforeyou completetheserviceaction.

Todownloadandinstallsoftwarexes,drivers,andUEFIBIOS,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClickDownloadDrivers&Softwareandthenfollowtheinstructionsonthescreentoreachthe DownloadDriversandSoftwarepage.

3.Followtheinstructionsonthescreentodownloadandinstallthenecessarysoftware.

UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:

•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe originalFRUbeforeyoucontinue.

•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem, reinstallthatboard,andthenreplacetheotherone.

•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror. Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange. ReplaceonlytheFRUthatchangedthesymptoms.

Strategyforreplacingaharddiskdrive

Alwaystrytorunalow-levelformatoperationbeforereplacingaharddiskdrive.Thiswillcauseallcustomer dataontheharddiskdrivetobelost.Besurethatthecustomerhasacurrentbackupofthedatabefore youperformthistask.

Attention:Thedrivestartupsequenceinthecomputeryouareservicingmighthavebeenchanged.Be extremelycarefulduringwriteoperationssuchascopying,saving,orformatting.Ifyouselectanincorrect drive,dataorprogramscanbeoverwritten.

IfthecomputeryouareservicingisshippedwithbothanmSA T Asolid-statedriveandaharddiskdrive,the mSATAsolid-statedriveisusedforthe“cache”functionandtosupporttheIntel UsersarenotrecommendedtoreplacethemSA T Asolid-statedrivebythemselves.Werecommendthat usersdonotreplacethemSATAsolid-statedrivebythemselves.Otherwise,the“cache”functionwillnot workandtheIntelRapidStartTechnologycannotbeusedanymore.

Attention:EnsurethatyoupartitionthemSAT Asolid-statedriveafterinstallingitonthecomputeryouare servicing.Otherwise,themSAT Asolid-statedrivewillnotfunctioncorrectly.Forinstructionsonhowto partitionanmSATAsolid-statedrive,gotohttp://www.lenovo.com/support/msata-fru.

RapidStartT echnology.

Importantnoticeforreplacingasystemboard

Somecomponentsmountedonasystemboardareverysensitive.Improperhandlingofasystemboardcan causedamagetothosecomponents,andmaycauseasystemmalfunction.

Attention:Whenhandlingasystemboard:

•Donotdropasystemboardorapplyanyexcessiveforcetoit.

•Avoidroughhandlingofanykind.

•AvoidbendingasystemboardandhardpushingtopreventcrackingateachBallGridArray(BGA)chipset.

Howtouseerrorcodes

Usetheerrorcodesdisplayedonthescreentodiagnosefailures.Ifmorethanoneerrorcodeisdisplayed, beginthediagnosiswiththersterrorcode.Whatevercausesthersterrorcodemightalsocausefalse errorcodes.Ifnoerrorcodeisdisplayed,seewhethertheerrorsymptomislistedinthe“Symptom-to-FRU Index”section.

StrategyforreplacingFRUsforCTO,CMV,andGAVproducts

Productdenition

DynamicCongureToOrder(CTO)

ThisprovidestheabilityforacustomertocongureaLenovosolutionfromaneSite,andhavethis congurationsenttofulllment,whereitisbuiltandshippeddirectlytothecustomer.Themachinelabeland eSupportwillloadtheseproductsasthe4-digitMTand3-digitmodel,wheremodel=“CTO”(Example: 1829-CTO).

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