Lenovo ThinkCentre 5441, ThinkCentre 5473, ThinkCentre 5597, ThinkCentre 5894 User guide [en, ar, bg, cs, da, de, el, es, fi, fr, he, hr, hu, it, ko, nl, pl, pt, ro, ru, sk, sl, sr, sv, th, tr, zc, zh]
ThinkCentre
User Guide
Machine Types: 5441, 5473, 5597, and 5894
ThinkCentre
User Guide
Note
Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and
Warranty Guide and “Notices,” on page 67.
First Edition (September 2009)
© Copyright Lenovo 2009.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted
rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.
Contents
Important safety information ......v
Chapter 1. Product overview ......1
Features ................1
Specifications ..............3
Software overview ............4
Software provided with your Windows operating
system ...............4
Locations ...............6
Locating connectors on the front of your computer 6
Locating connectors on the rear of your computer 7
Locating components ..........9
Locating parts on the system board .....10
Internal drives .............10
Chapter 2. Installing or replacing
hardware ..............13
Handling static-sensitive devices .......13
Installing or replacing hardware .......13
Installing external options ........13
Removing the computer cover .......14
Removing and reinstalling the front bezel . . . 16
Installing or replacing a PCI card ......17
Installing or replacing a memory module . . . 20
Replacing the power supply assembly....22
Replacing the heat sink and fan assembly . . . 24
Replacing the microprocessor .......26
Replacing the optical drive ........29
Replacing the hard disk drive .......31
Replacing the keyboard .........34
Replacing the mouse ..........35
Completing the parts replacement ......35
Installing security features .........36
Integrated cable lock ..........37
Padlock...............38
Password protection ..........38
Erasing lost or forgotten passwords (clearing
CMOS) ...............38
Chapter 3. Recovery information . . . 41
Creating and using recovery media ......41
Creating recovery media .........41
Using recovery media ..........42
Performing backup and recovery operations . . . 43
Performing a backup operation .......43
Performing a recovery operation ......43
Using the Rescue and Recovery workspace ....44
Creating and using rescue media .......45
Creating rescue media ..........45
Using rescue media...........46
Creating and using a recovery repair diskette . . . 46
Creating a recovery repair diskette .....46
Using a recovery repair diskette ......47
Installing or reinstalling device drivers .....47
Setting a rescue device in the startup sequence . . 48
Solving recovery problems .........48
Chapter 4. Using the Setup Utility . . . 49
Starting the Setup Utility program.......49
Viewing and changing settings ........49
Using passwords ............49
Password considerations .........50
Power-On Password ..........50
Administrator Password .........50
Setting, changing, or deleting a password . . . 50
Enabling or disabling a device ........51
Selecting a startup device..........51
Selecting a temporary startup device .....51
Selecting or changing the startup device sequence 52
Exiting from the Setup Utility program .....52
Chapter 5. Updating system programs 53
Using system programs ..........53
Updating (flashing) BIOS from a disc ......53
Updating (flashing) BIOS from your operating
system ................54
Recovering from a POST/BIOS update failure . . . 54
Chapter 6. Troubleshooting and
diagnostics .............57
Basic troubleshooting ...........57
Diagnostic programs ...........58
Lenovo ThinkVantage Toolbox .......58
Lenovo System Toolbox .........58
PC-Doctor for Rescue and Recovery .....59
PC-Doctor for DOS ...........59
Cleaning the mouse ...........60
Optical mouse ............60
Non-optical mouse ...........60
Chapter 7. Getting information, help,
and service .............63
Information resources ...........63
Online Books folder ..........63
Lenovo ThinkVantage Tools ........63
ThinkVantage Productivity Center ......64
Lenovo Welcome ...........64
Access Help .............64
Safety and Warranty ..........64
Lenovo Web site (http://www.lenovo.com). . . 64
Help and service ............65
Using the documentation and diagnostic
programs ..............65
Calling for service ...........65
Using other services ..........66
Purchasing additional services .......66
Appendix. Notices ..........67
Television output notice ..........68
© Copyright Lenovo 2009 iii
European conformance CE mark .......68
Trademarks ..............68
Index ...............69
iv
User Guide
Important safety information
CAUTION:
Before using this manual, be sure to read and understand all the related safety
information for this product. Refer to the ThinkCentre Safety and Warranty Guide
that you received with this product for the latest safety information. Reading
and understanding this safety information reduces the risk of personal injury
and or damage to your product.
If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can
obtain a Portable Document Format (PDF) version from the Lenovo
site at:
http://www.lenovo.com/support
®
Support Web
© Copyright Lenovo 2009 v
vi User Guide
Chapter 1. Product overview
This chapter provides information about the computer features, specifications,
preinstalled software programs, part and connector locations, and internal drives.
Features
This section provides information about the computer features.
System information
The following information covers a variety of models. For information about
your specific model, use the Setup Utility program. See Chapter 4, “Using the
Setup Utility,” on page 49.
Microprocessor
v Intel®Celeron®microprocessor
v Intel Celeron dual-core microprocessor
™
v Intel Core
v Intel Pentium®dual-core microprocessor
v Internal cache (size varies by model type)
2 Duo microprocessor
Memory
v Supports up to two double data rate 2 synchronous dynamic random access
memory dual inline memory modules (DDR2 SDRAM DIMMs)
Internal drives
v Optical drive
v Serial Advanced Technology Attachment (SATA) internal hard disk drive
Video subsystem
v Integrated graphics card for a Video Graphics Array (VGA) connector
v Peripheral Component Interconnect (PCI) Express x16 graphics card slot on the
system board for a discrete graphics card
Audio subsystem
v Integrated high-definition (HD) audio
v Microphone connector and headphone connector on the front panel
v Audio line-in connector, audio line-out connector, and microphone connector on
the rear panel
Connectivity
v 10/100/1000 Mbps integrated Ethernet controller
System management features
v Ability to store power-on self-test (POST) hardware test results
v Advanced Configuration and Power Interface (ACPI) support
v Automatic power-on startup
© Copyright Lenovo 2009 1
v System Management (SM) Basic Input/Output System (BIOS) and SM software
v Wake on LAN
v Wake on Ring (in the Setup Utility program, this feature is called Serial Port
Ring Detect for an external modem)
Input/Output (I/O) features
v 9-pin serial port (one standard and one optional)
v Ethernet connector
v One 25-pin parallel port
®
v PS/2
keyboard connector
v PS/2 mouse connector
v Six USB (Universal Serial Bus) connectors
(two on the front panel and four on the rear panel)
v Two audio connectors on the front panel
(microphone connector and headphone connector)
v Three audio connectors on the rear panel
(audio line-in connector, audio line-out connector, and microphone connector)
v VGA monitor connector
Expansion
v One hard disk drive bay
v One optical drive bay
v Two PCI card slots
v One PCI Express x1 card slot
v One PCI Express x16 graphics card slot
Power supply
v 180-watt power supply with manual voltage-selection switch
Security features
v Enabling or disabling SATA devices
v Enabling or disabling the serial port or the parallel port
v Enabling or disabling USB connectors
v Power-On Password (POP) and Administrator Password for BIOS access
v Startup sequence control
v Startup without keyboard or mouse
v Support for the addition of an integrated cable lock (Kensington lock)
v Support for the addition of a padlock
Software programs, preinstalled
Your computer might come with preinstalled software programs. If it does, an
operating system, device drivers to support built-in features, and other support
programs are included. For more information, see “Software overview” on page 4.
Operating system, preinstalled
®
v Microsoft
v Microsoft Windows Vista
Windows®7
®
2 User Guide
v Microsoft Windows XP Professional
(preinstalled through downgrade rights in Windows 7 Professional, Windows 7
Ultimate, Windows Vista Business, or Windows Vista Ultimate)
Operating systems, certified or tested for compatibility
v Linux
®
Specifications
This section lists the physical specifications for your computer.
Dimensions
Width: 175 mm (6.9 inches)
Height: 412 mm (16.2 inches)
Depth: 442 mm (17.4 inches)
Weight
Maximum configuration as shipped: 10.5 kg (23.1 lbs)
Environment
Air temperature:
Operating: 10° to 35°C (50° to 95°F)
Non-operating: -40° to 60°C (-40° to 140°F) (with package)
Non-operating: -10° to 60°C (14° to 140°F) (without package)
Humidity:
Operating: 20% to 80% (10% per hour, non condensing)
Non-operating: 20% to 90% (10% per hour, non condensing)
Maximum altitude:
Operating: -50 to 10 000 ft (-15.2 to 3 048 m)
Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m)
Electrical input
Input voltage:
Low range:
Minimum: 100 V ac
Maximum: 127 V ac
Input frequency range: 50 to 60 Hz
Voltage-selection switch setting: 115 V ac
High range:
Minimum: 200 V ac
Maximum: 240 V ac
Input frequency range: 50 to 60 Hz
Voltage-selection switch setting: 230 V ac
1
(varies by model type)
1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press.
Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this
booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or
tested for compatibility, check the Web site of the operating system vendor.
Chapter 1. Product overview
3
Software overview
The computer comes with a preinstalled operating system and several preinstalled
applications.
Software provided with your Windows operating system
This section provides information about the software provided with your Windows
operating system.
Software provided by Lenovo
The following software programs are provided by Lenovo to help you improve
productivity and reduce the cost associated with maintaining your computer.
Software programs provided with your computer might vary depending on your
model type and preinstalled operating system.
Lenovo ThinkVantage Tools: The Lenovo ThinkVantage
you to a host of information sources and provides easy access to various tools to
help you work more easily and securely. For more information, see “Lenovo
ThinkVantage Tools” on page 63.
Note: The Lenovo ThinkVantage Tools program is only available on computers
ThinkVantage Productivity Center: The ThinkVantage Productivity Center
program guides you to a host of information and tools to help you set up,
understand, maintain, and enhance your computer. For more information, see
“ThinkVantage Productivity Center” on page 64.
with Windows 7 from Lenovo.
®
Tools program guides
Note: The ThinkVantage Productivity Center program is only available on
computers preinstalled with Windows Vista or Windows XP from Lenovo.
Lenovo Welcome: The Lenovo Welcome program introduces some innovative
built-in features of Lenovo to you and guides you through some important setup
tasks to help you make the most of your computer.
Note: The Lenovo Welcome program is only available on computers preinstalled
with Windows 7 or Windows Vista from Lenovo.
Product Recovery: The Product Recovery program enables you to restore the
contents of the hard disk drive to the factory default settings.
Power Manager: The Power Manager program provides convenient, flexible, and
complete power management for your ThinkCentre
Manager program, you can adjust your power settings to achieve the best balance
between system performance and power saving.
ThinkVantage Rescue and Recovery: The ThinkVantage Rescue and Recovery
program is a one button recovery and restore solution that includes a set of
self-recovery tools to help you diagnose computer problems, get help, and recover
from system crashes, even if the primary operating system could not start.
ThinkVantage System Update: The ThinkVantage System Update (TVSU)
program helps you keep the software on your system up-to-date by downloading
and installing software packages (ThinkVantage applications, device drivers, BIOS
updates, and other third party applications). Some examples of software that you
®
computer. By using the Power
®
4 User Guide
should keep updated are programs provided by Lenovo, such as the Rescue and
Recovery program and the ThinkVantage Productivity Center program.
Lenovo ThinkVantage Toolbox
The Lenovo ThinkVantage Toolbox program helps you maintain your computer,
improve computing security, diagnose computer problems, get familiar with the
innovative technologies provided by Lenovo, and get more information about your
computer. See “Lenovo ThinkVantage Toolbox” on page 58 for more information.
Note: The Lenovo ThinkVantage Toolbox program is only available on computers
preinstalled with Windows 7 from Lenovo.
Lenovo System Toolbox
The Lenovo System Toolbox diagnostic program is preinstalled on your hard disk
drive. This diagnostic program works through the Windows operating system to
diagnose hardware problems and report operating-system-controlled settings that
can cause hardware failures. See “Lenovo System Toolbox” on page 58 for more
information.
Note: The Lenovo System Toolbox program is only available on computers
preinstalled with Windows Vista or Windows XP from Lenovo.
PC-Doctor for Rescue and Recovery
The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on
your hard disk drive. It is part of the Rescue and Recovery workspace on the
computer to diagnose hardware problems and report operating-system-controlled
settings that can cause hardware failures. Use the PC-Doctor for Rescue and
Recovery program if you are unable to start the Windows operating system. See
“PC-Doctor for Rescue and Recovery” on page 59 for more information.
Adobe Reader
The Adobe Reader program is a tool used to view, print, and search PDF
documents.
See “Online Books folder” on page 63 for more information about accessing the
online books and the Lenovo Web site.
Antivirus software
Your computer comes with antivirus software that you can use to detect and
eliminate viruses. Lenovo provides a full version of antivirus software on your
hard disk drive with a free 30-day subscription. After 30 days, you must renew the
license to continue receiving the antivirus program updates.
For more information about how to use your antivirus software, refer to your
antivirus software help system.
Chapter 1. Product overview 5
Locations
Locating connectors on the front of your computer
Figure 1 shows the locations of the connectors on the front of your computer.
Figure 1. Front connector locations
1 USB connector 3 Microphone connector
2 Headphone connector 4 USB connector
6 User Guide
Locating connectors on the rear of your computer
Figure 2 shows the locations of the connectors on the rear of your computer. Some
connectors on the rear of your computer are color-coded to help you determine
where to connect the cables on your computer.
Note: Not all computer models have the following connectors.
Figure 2. Rear connector locations
1 Voltage-selection switch 9 Ethernet connector
2 Power cord connector 10 Microphone connector
3 PS/2 mouse connector 11 Audio line-out connector
4 PS/2 keyboard connector 12 Audio line-in connector
5 Serial port 13 PCI Express x16 graphics card slot
6 Parallel port 14 PCI Express x1 card slot
7 VGA monitor connector 15 PCI card slots (2)
8 USB connectors (4) 16 Serial port (optional)
Chapter 1. Product overview 7
Connector Description
Audio line-in connector Used to receive audio signals from an external audio device,
such as a stereo system. When you attach an external audio
device, a cable is connected between the audio line-out
connector of the device and the audio line-in connector of the
computer.
Audio line-out connector Used to send audio signals from the computer to external
devices, such as powered stereo speakers (speakers with
built-in amplifiers), headphones, multimedia keyboards, or the
audio line-in connector on a stereo system or other external
recording devices.
Ethernet connector Used to attach an Ethernet cable for a local area network
(LAN).
Note: To operate the computer within FCC Class B limits, use
a Category 5 Ethernet cable.
Microphone connector Used to attach a microphone to your computer when you want
to record sound or if you use speech-recognition software.
Parallel port Used to attach a parallel printer, a parallel scanner, or other
devices that use a 25-pin parallel port.
PS/2 keyboard connector Used to attach a keyboard that uses a PS/2 keyboard
connector.
PS/2 mouse connector Used to attach a mouse, a trackball, or other pointing devices
that use a PS/2 mouse connector.
Serial port Used to attach a serial printer or other devices that use a 9-pin
serial port.
USB connector Used to attach a device that requires a USB connector, such as a
USB keyboard, a USB mouse, a USB scanner, or a USB printer.
If you have more than six USB devices, you can purchase a
USB hub, which you can use to connect additional USB
devices.
VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA
monitor connector.
8 User Guide
Locating components
Figure 3 shows the locations of the various components in your computer. To
remove the computer cover and gain access to the inside of the computer, see
“Removing the computer cover” on page 14.
Figure 3. Component locations
1 Heat sink and fan assembly 5 PCI card slots (2)
2 Memory modules (2) 6 PCI Express x1 card slot
3 Battery 7 Power supply assembly
4 PCI Express x16 graphics card slot
Chapter 1. Product overview 9
Locating parts on the system board
Figure 4 shows the locations of the parts on the system board.
Internal drives
Figure 4. System board part locations
1 Microprocessor 10 Front USB connectors (2)
2 Microprocessor fan connector 11 Serial (COM 2) connector
3 Memory slots (2) 12 Front audio connector
4 Thermal sensor connector 13 Internal speaker connector
5 24-pin power connector 14 PCI card slots (2)
6 Battery 15 PCI Express x1 card slot
7 SATA connectors (4) 16 PCI Express x16 graphics card slot
8 Clear CMOS (Complementary Metal
Oxide Semiconductor) /Recovery jumper
9 Front panel connector 18 4-pin power connector
17 System fan connector
This section provides information about the internal drives of your computer.
Internal drives are devices that your computer uses to read and store data. You can
add drives to your computer to increase storage capacity and enable your
computer to read other types of media. Internal drives are installed in bays. In this
manual, the bays are referred to as bay 1 and bay 2.
When installing or replacing an internal drive, it is important to note the type and
size of the drive that you can install or replace in each bay and correctly connect
the cables to the newly installed drive. Refer to the appropriate section in
Chapter 2, “Installing or replacing hardware,” on page 13 for instructions on how
to install or replace the internal drives for your computer.
10 User Guide
Figure 5 shows the locations of the drive bays in your computer.
Figure 5. Drive bay locations
1 Bay 1 - Optical drive bay (with an optical drive installed)
2 Bay2-SATAharddisk drive bay (with a 3.5-inch SATA hard disk drive installed)
Chapter 1. Product overview 11
12 User Guide
Chapter 2. Installing or replacing hardware
This chapter provides instructions on how to install or replace hardware for your
computer.
Handling static-sensitive devices
Do not open the static-protective package containing the new part until the
defective part has been removed from the computer and you are ready to install
the new part. Static electricity, although harmless to you, can seriously damage
computer components and parts.
When you handle parts and other computer components, take these precautions to
avoid static-electricity damage:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Always handle parts and other computer components carefully. Handle memory
modules, PCI cards, system boards, and microprocessors by the edges. Never
touch any exposed circuitry.
v Prevent others from touching the parts and other computer components.
v Before you replace a new part, touch the static-protective package containing the
new part to a metal expansion-slot cover or other unpainted metal surface on
the computer for at least two seconds. This reduces static electricity in the
package and your body.
v If possible, remove the new part from the static-protective package and install
the new part directly in the computer without setting it down. If this is not
possible, place the static-protective package of the new part on a smooth, level
surface, and then place the new part on it.
v Do not place the part on the computer cover or other metal surface.
Installing or replacing hardware
This section provides instructions on how to install or replace hardware for your
computer. You can expand the capabilities of your computer by adding memory
modules, PCI cards, or drives, and maintain your computer by replacing the failing
hardware.
Notes:
1. Use only computer parts provided by Lenovo.
2. When installing or replacing an option, use the appropriate instructions in this
section along with the instructions that come with the option.
Installing external options
You can install external options to your computer, such as external speakers, a
printer, or a scanner. For some external options, you must install additional
software in addition to making the physical connection. When installing an
external option, see “Locating connectors on the front of your computer” on page 6
and “Locating connectors on the rear of your computer” on page 7 to identify the
required connector. Then, use the instructions that come with the option to help
you make the connection and install any software or device drivers that are
required for the option.
© Copyright Lenovo 2009 13
Removing the computer cover
Attention
Do not open your computer or attempt any repair before reading and understanding the
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide,goto:
http://www.lenovo.com/support
This section provides instructions on how to remove the computer cover.
CAUTION:
Turn off the computer and wait three to five minutes to let the computer cool
before removing the computer cover.
To remove the computer cover, do the following:
1. Remove any media from the drives. Then, turn off all attached devices and the
computer.
2. Disconnect all power cords from electrical outlets.
3. Disconnect the power cords, Input/Output (I/O) cables, and any other cables
that are connected to the computer.
4. Remove any locking device that secures the computer cover, such as an
integrated cable lock or a padlock. See “Integrated cable lock” on page 37 or
“Padlock” on page 38.
5. If there are thumbscrews that secure the computer cover, remove the screws.
14 User Guide
6. Press the cover-release button on the side of the computer cover and slide the
computer cover to the rear to remove.
Figure 6. Removing the computer cover
Chapter 2. Installing or replacing hardware 15
Removing and reinstalling the front bezel
Attention
Do not open your computer or attempt any repair before reading and understanding the
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide,goto:
http://www.lenovo.com/support
This section provides instructions on how to remove and reinstall the front bezel.
To remove and reinstall the front bezel, do the following:
1. Remove the computer cover. See “Removing the computer cover” on page 14.
2. Remove the front bezel by releasing the three plastic tabs on the left side and
pivoting the front bezel outward.
16 User Guide
Figure 7. Removing the front bezel
3. To reinstall the front bezel, align the plastic tabs on the right side of the front
bezel with the corresponding holes in the chassis, then pivot the front bezel
inward until it snaps into position on the left side.
Figure 8. Reinstalling the front bezel
4. Go to “Completing the parts replacement” on page 35.
Installing or replacing a PCI card
Attention
Do not open your computer or attempt any repair before reading and understanding the
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide,goto:
http://www.lenovo.com/support
This section provides instructions on how to install or replace a PCI card.
Your computer has two standard PCI card slots, one PCI Express x1 card slot, and
one PCI Express x16 graphics card slot. You can buy and install PCI cards by
yourself to expand the capabilities of your computer.
To install or replace a PCI card, do the following:
1. Remove the computer cover. See “Removing the computer cover” on page 14.
2. Remove any parts and disconnect any cables that might prevent your access to
the PCI card slots.
Chapter 2. Installing or replacing hardware 17
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