Lenovo ThinkCentre 3114, ThinkCentre 3121, ThinkCentre 3123, ThinkCentre 3127 User Guide [en, ar, bg, cs, de, el, es, fr, he, hu, id, it, ko, pl, pt, ro, ru, sk, sl, sr, tr, uk, zc, zh]

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ThinkCentre UserGuide

MachineTypes:3114,3121,3123,and3127

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

ThinkCentreSafetyandWarrantyGuideandAppendixA“Notices”onpage77.

SecondEdition(December2011)

©CopyrightLenovo2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration “GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation.....iii

Chapter1.Productoverview......1

Features..................1

Specications................4

Softwareoverview..............4

SoftwareprovidedwithyourWindows

operatingsystem.............4

Locations..................6

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer........7

Locatingconnectorsandpartsontherearof

yourcomputer..............7

Locatingcomponents...........9

Locatingpartsonthesystemboard.....9

Locatinginternaldrives.........10

Chapter2.Installingorreplacing

hardware...............13

Handlingstatic-sensitivedevices.......13

Installingorreplacinghardware........13

Installingexternaloptions........14

Removingthecomputercover.......14

Removingandreinstallingthefrontbezel..15

InstallingorreplacingaPCIcard......16

Installingorreplacingamemorymodule...19 Installingorreplacingtheopticaldrive...21

Installingorreplacingthecardreader....24

Replacingthebattery..........28

Replacingthepowersupplyassembly...29 Replacingtheheatsinkandfanassembly..31

Replacingthemicroprocessor.......33

Replacingtheprimaryharddiskdrive....35

Replacingthesecondaryharddiskdrive...37

Replacingthefrontfanassembly.....39

Replacingtherearfanassembly......41

ReplacingthefrontaudioandUSB

assembly...............43

Replacingtheinternalspeaker.......44

Replacingthekeyboard.........46

Replacingthemouse..........47

Completingthepartsreplacement.....48

Obtainingdevicedrivers...........49

Basicsecurityfeatures...........49

Integratedcablelock..........49

Padlock...............50

Passwordprotection..........50

Erasingalostorforgottenpassword(clearing

CMOS)................50

Chapter3.Recoveryinformation...53

Creatingandusingrecoverymedia......53

Creatingrecoverymedia.........53

Usingrecoverymedia..........54

Performingbackupandrecoveryoperations...54

Performingabackupoperation......54

Performingarecoveryoperation......55

UsingtheRescueandRecoveryworkspace...55

Creatingandusingarescuemedium......56

Creatingarescuemedium........56

Usingarescuemedium.........56

Installingorreinstallingdevicedrivers.....57

Solvingrecoveryproblems..........58

Chapter4.UsingtheSetupUtility

program................59

StartingtheSetupUtilityprogram.......59

Viewingorchangingsettings.........59

Usingpasswords..............59

Passwordconsiderations.........60

Power-onpassword...........60

Administratorpassword.........60

Setting,changing,ordeletingapassword..60

Enablingordisablingadevice........60

Selectingastartupdevice..........61

Selectingatemporarystartupdevice....61

Viewingorchangingthestartupdevice

sequence...............61

ExitingtheSetupUtilityprogram.......62

Chapter5.Updatingsystem

programs...............63

Usingsystemprograms...........63

Updating(ashing)theBIOSfromadisc....63

Updating(ashing)theBIOSfromyouroperating

system..................64

RecoveringfromaPOSTandBIOSupdate

failure..................64

Chapter6.Troubleshootingand

diagnosticprograms.........67

Basictroubleshooting............67

Diagnosticprograms............68

LenovoSolutionCenter.........68

LenovoThinkVantageT oolbox.......69

©CopyrightLenovo2011

PC-DoctorforDOS...........69

Cleaningthemouse............70

Opticalmouse.............70

Non-opticalmouse...........70

Chapter7.Gettinginformation,help,

andservice..............73

Informationresources............73

OnlineBooksfolder...........73

LenovoThinkVantageT ools........73

LenovoWelcome............74

AccessHelp..............74

Safetyandwarranty...........74

LenovoWebsite(http://www.lenovo.com)..74

LenovoSupportWebsite.........74

Helpandservice..............75

Usingthedocumentationanddiagnostic

programs...............75

Callingforservice............75

Usingotherservices..........76

Purchasingadditionalservices......76

AppendixA.Notices..........77

Televisionoutputnotice...........78

EuropeanconformanceCEmark.......78

RecyclinginformationforBrazil........78

BatteryrecyclinginformationforT aiwan.....78

BatteryrecyclinginformationfortheEuropean

Union..................78

Trademarks................79

Index..................81

iiThinkCentreUserGuide

Importantsafetyinformation

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheThinkCentreSafetyandWarrantyGuidethatyoureceivedwiththisproductfor thelatestsafetyinformation.Readingandunderstandingthissafetyinformationreducestheriskof personalinjuryandordamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable DocumentFormat(PDF)versionfromtheLenovo http://www.lenovo.com/support

SupportWebsiteat:

©CopyrightLenovo2011

iii

ivThinkCentreUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovided byLenovo,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.

Thischaptercontainsthefollowingtopics:

•“Features”onpage1

•“Specications”onpage4

•“Softwareoverview”onpage4:Thissectionprovidesinformationaboutthesoftwareprogramsprovided withyourcomputer.

•“Locations”onpage6:Thissectionprovidesinformationtohelpyoulocateyourcomputerconnectors, components,partsonthesystemboard,andinternaldrives.

:Thissectionprovidesinformationaboutthecomputerfeatures.

:Thissectionliststhephysicalspecicationsforyourcomputer.

Features

Thissectionprovidesinformationaboutthecomputerfeatures.

Systeminformation

Thefollowinginformationcoversavarietyofmodels.Forinformationaboutyourspecicmodel,usethe SetupUtilityprogram.SeeChapter4“UsingtheSetupUtilityprogram”onpage59

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•AMD

•AMDPhenom™IImicroprocessor

•AMDSempron™microprocessor

Athlon™IImicroprocessor

Memorymodule(s)

Yourcomputersupportsuptofourdoubledatarate3dualinlinememorymodules(DDR3DIMMs).

Internaldrives

•Cardreader(availableinsomemodels)

•Opticaldrive:DVD-ROMorDVD-R(optional)

•SerialAdvancedT echnologyAttachment(SA TA)harddiskdrive

Videosubsystem

•IntegratedgraphicscardfunctioningthroughaVideoGraphicsArray(VGA)connectororaDigitalVisual Interface(DVI)connector

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Headphoneconnectorandmicrophoneconnectoronthefrontpanel

©CopyrightLenovo2011

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Internalspeaker(availableinsomemodels)

Connectivity

10/100/1000MbpsintegratedEthernetcontroller

Systemmanagementfeatures

•Abilitytostorethepower-onself-test(POST)hardwaretestresults

•AdvancedCongurationandPowerInterface(ACPI)

•Automaticpower-onstartup

•DesktopManagementInterface(DMI)

•PrebootExecutionEnvironment(PXE)

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

•WakeonLAN(WOL)

•WindowsManagementInstrumentation(WMI)(WMIistheinfrastructureformanagementdataand operationsonWindowsoperatingsystems.)

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•25-pinparallelport(optionalthroughyourPCIcardinsomemodels)

•Ethernetconnector

•PS/2keyboardconnector

•PS/2mouseconnector

•SixUniversalSerialBus(USB)2.0connectors(twoonthefrontpanelandfourontherearpanel;there mightalsobetwooptionalUSBconnectorsontherearpanel)

•T woaudioconnectorsonthefrontpanel(headphoneconnectorandmicrophoneconnector)

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and microphoneconnector)

•VGAmonitorconnectorandDVImonitorconnector

Formoreinformation,referto“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer” onpage7

and“Locatingconnectorsandpartsontherearofyourcomputer”onpage7.

Expansion

•Oneopticaldrivebay

•Oneslimcardreaderdrivebay

•OnePCIcardslot

•OnePCIExpressx16graphicscardslot

•T woharddiskdrivebays(onestandardandoneoptional)

•T woPCIExpressx1cardslots

Powersupply

Yourcomputercomeswithoneofthefollowingpowersupplies:

•280-wattpowersupplywithmanualvoltage-selectionswitch

2ThinkCentreUserGuide

•280-wattautomaticvoltage-sensingpowersupply

•320-wattautomaticvoltage-sensingpowersupply

Securityfeatures

•Apower-onpasswordandanadministratorpasswordtodeterunauthorizeduseofyourcomputer

•Computrace

•Coverpresenceswitch(alsocalledintrusionswitch)(availableinsomemodels)

•EnablingordisablingSATAdevices

•Enablingordisablingtheserialport

•EnablingordisablingUSBconnectors

•Keyboardwithngerprintreader(shippedwithsomemodels)

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportfortheadditionofanintegratedcablelock(Kensingtonlock.See“Integratedcablelock”on page49

formoreinformation.)

•Supportfortheadditionofapadlock(see“Padlock”onpage50formoreinformation)

Preinstalledoperatingsystem

YourcomputerispreinstalledwiththeMicrosoft

Operatingsystem(s),certiedortestedforcompatibility

•Linux

Windows

7operatingsystem.

(variesbymodeltype)

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto

press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

Chapter1.Productoverview3

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

Dimensions

Width:175mm(6.89inches)

Height:402mm(15.83inches)

Depth:440mm(17.32inches)

Weight

Maximumcongurationasshipped:11kg(24.25lb)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(-40°Fto140°F)

Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)

•Humidity:

Operating:20%to80%(non-condensing)

Non-operating:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:115Vac

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:230Vac

Softwareoverview

Thecomputercomeswithapreinstalledoperatingsystemandseveralsoftwareprogramsprovidedby Lenovo.

SoftwareprovidedwithyourWindowsoperatingsystem

ThissectionprovidesinformationaboutthesoftwareprovidedwithyourWindowsoperatingsystem.

4ThinkCentreUserGuide

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight varydependingonyourmodeltypeandpreinstalledoperatingsystem.

LenovoThinkVantageT ools

TheLenovoThinkVantage accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovo ThinkVantageTools”onpage73

LenovoWelcome

TheLenovoWelcomeprogramintroducessomeinnovativebuilt-infeaturesofLenovotoyouandguidesyou throughsomeimportantsetuptaskstohelpyoumakethemostofyourcomputer.

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory defaultsettings.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecovery®programisaonebuttonrecoveryandrestoresolutionthat includesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfrom systemcrashes,evenifyoucannotstarttheWindowsoperatingsystem.

Note:IftheEnhancedBackupandRestoreiconintheLenovoThinkVantageToolsprogramisdimmed,it indicatesthatyouneedtoinstalltheRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.T o installtheRescueandRecoveryprogram,dothefollowing:

1.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickEnhancedBackup

andRestore.

2.Followtheinstructionsonthescreen.

3.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

PasswordManager

ThePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformationforWindows applicationsandWebsites.

Note:IfthePasswordVaulticonintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthat youneedtoinstallthePasswordManagerprogrammanuallybeforeenablingitsfeatures.Toinstallthe PasswordManagerprogram,dothefollowing:

1.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickPasswordVault.

2.Followtheinstructionsonthescreen.

3.Whentheinstallationprocesscompletes,thePasswordVaulticonisactivated.

PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour ThinkCentre®computer.ByusingthePowerManagerprogram,youcanadjustyourpowersettingsto achievethebestbalancebetweensystemperformanceandpowersaving.

ThinkVantageSystemUpdate

TheThinkVantageSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-dateby downloadingandinstallingsoftwarepackages(ThinkVantageapplications,devicedrivers,BIOSupdates, andotherthirdpartyapplications).

Chapter1.Productoverview5

FingerprintSoftware

TheintegratedngerprintreaderprovidedonsomekeyboardsworkswiththeFingerprintSoftwareprogram toenableyoutoenrollyourngerprintandassociateitwithyourWindowspassword.Asaresult,ngerprint authenticationcanreplaceyourpasswordandenablesimpleandsecureuseraccess.Angerprintreader keyboardisavailablewithcertaincomputersorcanbepurchasedforcomputersthatsupportthisoption.

LenovoSolutionCenter

Note:Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith

eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic purposes.ForadditionalinformationabouttheLenovoThinkVantageT oolboxprogram,see“Lenovo ThinkVantageToolbox”onpage6

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along withhintsandtipsformaximumsystemperformance.See“LenovoSolutionCenter”onpage68 information.

fordetailed

LenovoThinkVantageT oolbox

Note:Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith

eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic purposes.ForadditionalinformationabouttheLenovoSolutionCenterprogram,see“LenovoSolution Center”onpage68

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

See“OnlineBooksfolder”onpage73

formoreinformationaboutaccessingandviewingthepublications.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo providesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After30days, youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus software.

Locations

Thissectionprovidesinformationtohelpyoulocateyourcomputerconnectors,components,partson thesystemboard,andinternaldrives.

Note:Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.

6ThinkCentreUserGuide

Locatingconnectors,controls,andindicatorsonthefrontofyour computer

Figure1“Frontconnector,control,andindicatorlocations”onpage7showsthelocationsoftheconnectors, controls,andindicatorsonthefrontofyourcomputer.

Figure1.Frontconnector,control,andindicatorlocations

1Harddiskdriveactivityindicator

2Powerindicator6Headphoneconnector

3Powerswitch7Microphoneconnector

4Opticaldriveeject/closebutton8USBconnector(USBport2)

5USBconnector(USBport1)

Locatingconnectorsandpartsontherearofyourcomputer

Figure2“Rearconnectorandpartlocations”onpage8showsthelocationsoftheconnectorsandparts ontherearofyourcomputer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyou determinewheretoconnectthecablesonyourcomputer.

Chapter1.Productoverview7

Figure2.Rearconnectorandpartlocations

1Voltage-selectionswitch(availableonsome

10PCIExpressx16graphicscardslot

models)

2Powercordconnector

3PS/2keyboardconnector12PCIcardslot

4DVImonitorconnector13Ethernetconnector

5VGAmonitorconnector

6USBconnectors(USBports3to6)15Optionalserialport

7Microphoneconnector

8Audioline-outconnector

9Audioline-inconnector

11PCIExpressx1cardslots(2)

14Padlockloop

16Serialport

17PS/2mouseconnector

18Integratedcablelock(Kingstonlock)slot

ConnectorDescription

Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorof thecomputer.

Audioline-outconnector

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchas poweredstereospeakers(speakerswithbuilt-inampliers),headphones, multimediakeyboards,theaudioline-inconnectoronastereosystem,orother externalrecordingdevices.

DVImonitorconnectorUsedtoattachaDVImonitororotherdevicesthatuseaDVImonitorconnector.

Ethernetconnector

UsedtoattachanEthernetcableforalocalareanetwork(LAN). Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5 Ethernetcable.

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundor

ifyouusespeech-recognitionsoftware.

8ThinkCentreUserGuide

ConnectorDescription

PS/2keyboardconnectorUsedtoattachakeyboardthatusesaPS/2keyboardconnector.

PS/2mouseconnectorUsedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2

mouseconnector.

Serialport

USBconnectorUsedtoattachadevicethatusesaUSBconnector,suchasaUSBkeyboard,

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector .

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea 9-pinserialport.

aUSBmouse,aUSBscanner,oraUSBprinter.IftheUSBconnectorsonyour computerarenotenoughforyoutoconnectallyourUSBdevices,youcan purchaseaUSBhub,whichyoucanusetoconnectadditionalUSBdevices.

Locatingcomponents

Figure3“Componentlocations”onpage9showsthelocationsofthevariouscomponentsinyourcomputer. Toremovethecomputercover,see“Removingthecomputercover”onpage14.

Figure3.Componentlocations

1Heatsinkandfanassembly

2Memorymodules

3Opticaldrive

4FrontaudioandUSBassembly

5Internalspeaker(installedinsomemodels)

6PCIcard(installedinsomemodels)

7Coverpresenceswitch(alsocalledintrusionswitch)

8Rearfanassembly

9Powersupplyassembly

10Microprocessor

Locatingpartsonthesystemboard

Figure4“Systemboardpartlocations”onpage10showsthelocationsofthepartsonthesystemboard.

Chapter1.Productoverview9

Figure4.Systemboardpartlocations

1Microprocessor

11Coverpresenceswitchconnector(alsocalledintrusion

switchconnector)

2Microprocessorfanconnector

3Memoryslots(4)13Serial(COM2)connector

4Thermalsensorconnector

524-pinpowerconnector

6Battery16Internalspeakerconnector

7ClearCMOS(ComplementaryMetalOxide

12FrontUSBconnector

14PCIcardslot

15Powerfanconnector

17Frontaudioconnector

Semiconductor)/Recoveryjumper

8SA TAconnectors(4)18PCIExpressx1cardslots(2)

9Frontpanelconnector

10FrontUSBconnector20Systemfanconnector

19PCIExpressx16graphicscardslot

214-pinpowerconnector

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Y oucanadddrivestoyour computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe appropriatesectionin“Installingorreplacinghardware”onpage13 replaceinternaldrivesforyourcomputer.

forinstructionsonhowtoinstallor

Figure5“Drivebaylocations”onpage11

10ThinkCentreUserGuide

showsthelocationsofthedrivebays.

Figure5.Drivebaylocations

1Bay1-Opticaldrivebay(withanopticaldriveinstalledinsomemodels)

2Bay2-Opticaldrivebay

3Bay3-Cardreaderdrivebay

4Bay4-SecondarySA TAharddiskdrivebay

5Bay5-PrimarySAT Aharddiskdrivebay(witha3.5-inchSAT Aharddiskdriveinstalled)

Chapter1.Productoverview11

12ThinkCentreUserGuide

Chapter2.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Thischaptercontainsthefollowingtopics:

•“Handlingstatic-sensitivedevices”onpage13

•“Installingorreplacinghardware”onpage13

•“Obtainingdevicedrivers”onpage49

•“Basicsecurityfeatures”onpage49

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can seriouslydamagecomputercomponentsandparts.

Whenyouhandlecomputerpartsandcomponents,taketheseprecautionstoavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayscarefullyhandlethepartsandothercomputercomponents.HandlePCIcards,memorymodules, systemboards,andmicroprocessorsbytheedges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingthenewparttoametal expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This reducesstaticelectricityfromthepackageandyourbody.

•Removethenewpartfromthestatic-protectivepackageanddirectlyinstallitinthecomputerwithout placingitonanyothersurface.Ifitishardforyoutodothisinyourspecicsituation,placethe static-protectivepackageofthenewpartonasmooth,levelsurface,andthenplacethenewparton thestatic-protectivepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.ToobtainacopyoftheThinkCentre SafetyandWarrantyGuide,goto: http://www.lenovo.com/support

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe instructionsthatcomewiththeoption.

©CopyrightLenovo2011

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour computer”onpage7 identifytherequiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumakethe connectionandinstallanysoftwareordevicedriversthatarerequiredfortheoption.

and“Locatingconnectorsandpartsontherearofyourcomputer”onpage7to

Removingthecomputercover

Attention:

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthe computercover.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe computer.See“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage7 and“Locatingconnectorsandpartsontherearofyourcomputer”onpage7.

4.Removeanylockingdevicethatsecuresthecomputercover,suchasapadlockoranintegratedcable lock.See“Padlock”onpage50and“Integratedcablelock”onpage49.

5.Removeanyscrewsthatsecurethecomputercover.

14ThinkCentreUserGuide

6.Pressthecover-releasebuttononthesideofthecomputerandslidethecovertotherearofthe computertoremovethecover.

Figure6.Removingthecomputercover

Removingandreinstallingthefrontbezel

Attention:

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

Chapter2.Installingorreplacinghardware15

3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel outward.

Figure7.Removingthefrontbezel

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe correspondingholesinthechassis,thenpivotthefrontbezelinwardsuntilitsnapsintopositionon theleftside.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48

InstallingorreplacingaPCIcard

Attention:

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.Y ourcomputerhastwostandard PCIcardslots,onePCIExpressx1cardslot,andonePCIExpressx16graphicscardslot.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

16ThinkCentreUserGuide

3.Attherearofthecomputer,pressthereleasebutton1toopenthecardlatch2.

Figure8.OpeningthePCIcardlatch

4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:

•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.

•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit outoftheslot.

Chapter2.Installingorreplacinghardware17

Figure9.RemovingaPCIcard

Notes:

a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

b.Ifthecardisheldinplacebyaretaininglatch,pressthecardretaininglatch1asshownto

disengagethelatch.Graspthecardandgentlypullitoutoftheslot.

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

6.Installthenewcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthesystem board”onpage9.

Note:IfyouareinstallingaPCIExpressx16graphicscard,makesurethememoryslotretainingclips areclosedbeforeyouinstallthegraphicscard.

18ThinkCentreUserGuide

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.

Figure10.InstallingaPCIcard

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Installingorreplacingamemorymodule

Attention:

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhasfourslotsforinstallingorreplacingDDR3DIMMsthatprovideuptoamaximumof16GB systemmemory.Wheninstallingorreplacingamemorymodule,use1GB,2GB,or4GBDDR3DIMMs inanycombinationuptoamaximumof16GB.

Toinstallorreplaceamemorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage9.

5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory slots.See“InstallingorreplacingaPCIcard”onpage16.

Chapter2.Installingorreplacinghardware19

6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory moduleoutofthememoryslot.

Figure11.Removingamemorymodule

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou wanttoinstallthememorymodule.

Figure12.Openingtheretainingclips

20ThinkCentreUserGuide

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight downintotheslotuntiltheretainingclipsclose.

Figure13.Installingamemorymodule

8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48

Installingorreplacingtheopticaldrive

Attention:

Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.

Toinstallorreplaceanopticaldrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

4.Dependingonwhetheryouareinstallingorreplacinganopticaldrive,dooneofthefollowing:

•Ifyouareinstallingasecondaryopticaldrive,removetheplasticpanelinthefrontbezelforthe

drivebayyouwanttouse.Ifthereisametalstaticshieldinstalledinthedrivebay,removethe metalstaticshield.

Chapter2.Installingorreplacinghardware21

•Ifyouarereplacinganopticaldrive,disconnectthesignalcableandthepowercablefromtherear oftheopticaldrive,pressthebluereleasebutton,andthenslidetheopticaldriveoutofthefront ofthecomputer.

Figure14.Removingtheopticaldrive

5.Installtheopticaldriveretaineronthesideofthenewopticaldrive.

Figure15.Installingtheopticaldriveretainer

22ThinkCentreUserGuide

6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrive snapsintoposition.

Figure16.Installingtheopticaldrive

7.Connectthesignalcableandthepowercabletothenewopticaldrive.

Figure17.Connectingtheopticaldrive

8.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48

Chapter2.Installingorreplacinghardware23

Installingorreplacingthecardreader

Attention:

Thissectionprovidesinstructionsonhowtoinstallorreplacethecardreader.

Note:Thecardreaderisonlyavailableinsomemodels.Fornewinstallation,see“Installingthecardreader” onpage24

Installingthecardreader

Toinstallthecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

4.Locatethecardreaderdrivebay.See“Locatinginternaldrives”onpage10.

5.Pivotthecardreaderretainertotheleftandslideitoutofthechassis.

.Forreplacement,see“Replacingthecardreader”onpage26.

Figure18.Removingthecardreaderretainer

24ThinkCentreUserGuide

6.Installthecardreaderretaineronthesideofthenewcardreader.

Figure19.Installingthecardreaderretainer

7.Slidethecardreaderwithretainerintothecardreaderdrivebayuntilitsnapsintoposition.

Figure20.Installingthecardreader

8.ConnectthecardreadercabletoFrontUSBconnector2onthesystemboard.See“Locatingpartson thesystemboard”onpage9.

Chapter2.Installingorreplacinghardware25

9.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

Note:Youmighthavetoremovethecardreadercover

2fromthefrontbezel.Toremovethecardread

cover,pivotthetworetainingclips1thatsecurethecardreadercoveroutwardsandthencompletely disengagethecardreadercoverfromthefrontbezel.

Figure21.Removingthecardreadercover

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Replacingthecardreader

Toreplacethecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

4.Locatethecardreader.See“Locatingcomponents”onpage9.

5.DisconnectthecardreadercablefromtheUSBconnectoronthesystemboard.See“Locatingpartson thesystemboard”onpage9.

26ThinkCentreUserGuide

6.Presstheblueretainingcliptoremovethecardreaderoutofthechassis.

Figure22.Removingthecardreader

7.Installthecardreaderretaineronthesideofthenewcardreader.

Figure23.Installingthecardreaderretainer

Chapter2.Installingorreplacinghardware27

8.Slidethenewcardreaderintothedrivebayuntilitsnapsintoposition.

Figure24.Installingthecardreader

9.ReconnectthecardreadercabletoFrontUSBconnector2onthesystemboard.See“Locatingparts onthesystemboard”onpage9.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

11.Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Replacingthebattery

Attention:

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures, suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn offthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumbatterynotice”intheThinkCentreSafetyandWarrantyGuideforinformationabout replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

28ThinkCentreUserGuide

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage9.

4.Removetheoldbattery.

Figure25.Removingtheoldbattery

5.Installanewbattery.

Figure26.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on page48.

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter4“UsingtheSetup Utilityprogram”onpage59

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Replacingthepowersupplyassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.

CAUTION:

Chapter2.Installingorreplacinghardware29

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION: Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Disconnectthepowersupplyassemblycablesfromthesystemboardandalldrives.See“Locating partsonthesystemboard”onpage9.

4.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.

30ThinkCentreUserGuide

5.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe powersupplyassembly.

Figure27.Removingthescrewsforthepowersupplyassembly

6.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.

7.Ensurethatthenewpowersupplyassemblyisthecorrectreplacement.

8.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply assemblyalignwiththoseinthechassis.

9.Installandtightenthefourscrewstosecurethepowersupplyassembly.

Note:UseonlyscrewsprovidedbyLenovo.

10.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.

11.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Replacingtheheatsinkandfanassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

Chapter2.Installingorreplacinghardware31

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.Turnoffthecomputerandwaitthreetove minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Locatingpartsonthesystemboard”onpage9.

5.Disconnectanycablesthatmightpreventyouraccesstotheheatsinkandfanassembly.

6.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem board.See“Locatingpartsonthesystemboard”onpage9.

7.Pivotthehandle1toreleasetheheatsinkandfanassemblyclampandthendisengagetheclampfrom theplasticretentionbracket.

Figure28.Removingtheheatsinkandfanassembly

8.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.

b.Whenhandlingtheheatsinkandfanassembly,donottouchthethermalgreaseonthebottomofit.

32ThinkCentreUserGuide

9.Positionthenewheatsinkandfanassemblyonthemicroprocessorsocketandthenpositionthe clampontheplasticretentionbracket.Pivotthehandle1toclamptheheatsinkandfanassemblyto theplasticretentionbracket.

Figure29.Reinstallingtheheatsinkandfanassembly

10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem board.See“Locatingpartsonthesystemboard”onpage9.

11.Reconnectanycablesthathavebeenremoved.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48

Replacingthemicroprocessor

Attention:

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.T urnoffthecomputerandwaitthreetove minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacethemicroprocessor,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

Chapter2.Installingorreplacinghardware33

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locating partsonthesystemboard”onpage9

5.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage31.

Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit doesnotgetincontactwithanything.

6.Liftthesmallhandle1toreleasethemicroprocessor2securedonthesystemboard.

Figure30.Accessingthemicroprocessor

7.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.

Figure31.Removingthemicroprocessor

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.

34ThinkCentreUserGuide

b.Notetheorientationofthemicroprocessorinthesocket.Y oucanlookforthesmalltriangle1

ononecornerofthemicroprocessor.Thisisimportantwheninstallingthenewmicroprocessor onthesystemboard.

c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.

d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

8.Makesurethatthesmallhandleisintheraisedposition.

9.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.

10.Holdthenewmicroprocessorbyitssidesandalignthesmalltriangleononecornerofthenew microprocessorwiththecorrespondingsmalltriangleononecornerofthemicroprocessorsocket.

11.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.

12.Lowerthesmallhandletosecurethenewmicroprocessorinthesocket.

13.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage31.

14.Reconnectallcablesthatweredisconnectedfromthesystemboard.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage48.

Replacingtheprimaryharddiskdrive

Attention:

Thissectionprovidesinstructionsonhowtoreplacetheprimaryharddiskdrive.

Toreplacetheprimaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Locatetheprimaryharddiskdrive.See“Locatinginternaldrives”onpage10.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

Chapter2.Installingorreplacinghardware35

5.Pressthebluereleasetab1down,slidetheharddiskdrivecage2totherearofthecomputer,and thenpivotitoutward.

Figure32.Removingtheprimaryharddiskdrive

6.Removetheharddiskdrivecagefromthechassisbyslidingitoutward.

7.Pullonthebluehandle3toreleaseandremovetheharddiskdrivefromthedrivecage.

8.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

9.Toinstallanewharddiskdriveintothebluebracket,exthebracketandalignpin1,pin2,pin3, andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit board5onthebottomoftheharddiskdrive.

Figure33.Installingtheharddiskdriveintothebracket

10.Slidethenewharddiskdriveintothedrivecageuntilitsnapsintoposition.

11.Alignthedrivecagepivotpinwiththeslot1intheupperdrivecageandslidetheharddiskdrive cageintothechassis.

36ThinkCentreUserGuide

12.Connectthesignalcableandthepowercabletothenewharddiskdrive.

13.Pressdownonthemetallatch2andpivotthedrivecageintoplace,andthenslideittothefrontofthe computeruntilitsnapsintoposition.

Note:Therearetwoarrows,oneontheupperdrivecageandoneontheharddiskdrivecage.The arrowsarealignedwhentheharddiskdriveisintheproperposition.

Figure34.Installingtheprimaryharddiskdrive

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Replacingthesecondaryharddiskdrive

Attention:

Note:Dependingonyourmodeltype,yourcomputermightcomewithasecondaryharddiskdrivebayfor installingorreplacingasecondaryharddiskdrive.

Thissectionprovidesinstructionsonhowtoreplacethesecondaryharddiskdrive.

Toreplacethesecondaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Locatethesecondaryharddiskdrive.See“Locatinginternaldrives”onpage10.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

Chapter2.Installingorreplacinghardware37

5.Pressthebluereleasebuttontoreleasetheharddiskdrivecagefromthechassis.

Figure35.Removingthesecondaryharddiskdrive

6.Removetheharddiskdrivecagefromthechassisbysimplyslidingitoutward.

7.Pullonthebluehandletoreleaseandremovetheharddiskdrivefromtheharddiskdrivecage.

8.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

Figure36.Installingtheharddiskdriveintothebracket

10.Slidethenewharddiskdriveintotheharddiskdrivecageuntilitsnapsintoposition.

38ThinkCentreUserGuide

11.Installtheharddiskdrivecageintothechassisuntilitsnapsintopositionunderneaththemetaltab. Makesurethattheharddiskdrivecagereleasebuttonissecuredinthechassis.

Figure37.Installingthesecondaryharddiskdrive

12.Connectthesignalcableandthepowercabletothenewharddiskdrive.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Replacingthefrontfanassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacethefrontfanassembly.

Note:Thefrontfanassemblyisonlyavailableinsomemodels.

Toreplacethefrontfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

4.Disconnectthefrontfanassemblycablefromthepowerfanconnectoronthesystemboard.See “Locatingpartsonthesystemboard”onpage9.

Chapter2.Installingorreplacinghardware39

5.Releasethetwotabs1thatattachthefrontfanassemblytothechassisasshownandthencompletely removethefrontfanfromthechassis.

Figure38.Removingthefrontfanassembly

40ThinkCentreUserGuide

6.Insertthetwotabs2ofthenewfrontfanassemblyintothecorrespondingholesinthechassis,and presstheothertwotabs1throughtheholesuntilthefrontfanassemblyissecuredinplace.

Figure39.Installingthefrontfanassembly

7.Connectthefrontfanassemblycabletothepowerfanconnectoronthesystemboard.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Replacingtherearfanassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacetherearfanassembly.

Toreplacetherearfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

Chapter2.Installingorreplacinghardware41

3.Locatetherearfanassembly.See“Locatingcomponents”onpage9.

4.Disconnecttherearfanassemblycablefromthesystemfanconnectoronthesystemboard.See “Locatingpartsonthesystemboard”onpage9.

5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassembly bybreakingorcuttingtherubbermountsandgentlypullingtherearfanassemblyoutofthechassis.

Note:Thenewrearfanassemblywillhavefournewrubbermountsattached.

Figure40.Removingtherearfanassembly

6.Installthenewrearfanassemblybyaligningthenewrubbermountswiththecorrespondingholesinthe chassisandpushtherubbermountsthroughtheholes.

42ThinkCentreUserGuide

7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.

Figure41.Installingtherearfanassembly

8.Connecttherearfanassemblycabletothesystemfanconnectoronthesystemboard.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

ReplacingthefrontaudioandUSBassembly

Attention:

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

4.LocatethefrontaudioandUSBassembly.See“Locatingcomponents”onpage9.

Chapter2.Installingorreplacinghardware43

5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Locatingpartson thesystemboard”onpage9.

Note:Makesureyounotethelocationsofthecableswhenyoudisconnectthecablesfromthesystem board.

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblybrackettothechassistoremove thebracketfromthechassis.

Figure42.RemovingthescrewthatsecuresthefrontaudioandUSBassemblytothechassis

7.RemovethetwoscrewsthatsecurethefrontaudioandUSBassemblytoitsbracketandremovethe failingfrontaudioandUSBassemblyfromthebracket.

8.InstallanewfrontaudioandUSBassemblyintothebracketandinstallthetwoscrewstosecurethe frontaudioandUSBassemblytothebracket.

9.InstallthefrontaudioandUSBassemblybracketintothechassisandalignthescrewholeinthe bracketwiththecorrespondingholeinthechassis.

10.Installthescrewtosecurethebrackettothechassis.

11.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB connectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage9.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48.

Replacingtheinternalspeaker

Attention:

44ThinkCentreUserGuide

Thissectionprovidesinstructionsonhowtoreplacetheinternalspeaker.

Note:Theinternalspeakerisonlyavailableinsomemodels.

Toreplacetheinternalspeaker,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Locatetheinternalspeakerconnectoronthesystemboard.See“Locatingpartsonthesystemboard” onpage9.

4.Disconnecttheinternalspeakercablefromthesystemboard.

5.Pushthemetaltab1onthetopoftheinternalspeakeroutwardandslidetheinternalspeakerupward tocompletelyremoveitfromthechassis.

Figure43.Removingtheoldinternalspeaker

Chapter2.Installingorreplacinghardware45

6.Positionthenewinternalspeakerintothefourmetalclips1andpushdownwardontheinternalspeaker untilitissecuredinplace.

Figure44.Installinganewinternalspeaker

7.Connecttheinternalspeakercabletothesystemboard.See“Locatingpartsonthesystemboard” onpage9.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage48

Replacingthekeyboard

Attention:

Thissectionprovidesinstructionsonhowtoreplacethekeyboard.

Toreplacethekeyboard,dothefollowing:

1.Removeallmediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnecttheoldkeyboardcablefromthecomputer.

4.Connectanewkeyboardtotheappropriateconnectoronthecomputer.Y ourkeyboardmightbe connectedtoaPS/2keyboardconnector1oraUSBconnector2.Dependingonwhereyouwant

46ThinkCentreUserGuide

toconnectyourkeyboard,see“Locatingconnectors,controls,andindicatorsonthefrontofyour computer”onpage7or“Locatingconnectorsandpartsontherearofyourcomputer”onpage7.

Figure45.Keyboardconnectors

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage48.

Replacingthemouse

Attention:

Thissectionprovidesinstructionsonhowtoreplacethemouse.

Toreplacethemouse,dothefollowing:

1.Removeallmediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnecttheoldmousecablefromthecomputer.

4.Connectanewmousetotheappropriateconnectoronthecomputer.Y ourmousemightbeconnected toaPS/2mouseconnector1oraUSBconnector2.Dependingonwhereyouwanttoconnectyour mouse,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage7or “Locatingconnectorsandpartsontherearofyourcomputer”onpage7

Figure46.Mouseconnectors

Chapter2.Installingorreplacinghardware47

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage48.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated informationintheSetupUtilityprogram.RefertoChapter4“UsingtheSetupUtilityprogram”onpage59

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews areleftinsideyourcomputer.See“Locatingcomponents”onpage9 componentsinyourcomputer.

2.Ifyouhaveremovedthefrontbezel,reinstallit.See“Removingandreinstallingthefrontbezel”on page15.

3.Makesurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclear ofthehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputer cover.

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps intoposition.

forthelocationsofvarious

Figure47.Reinstallingthecomputercover

5.Installthescrewstosecurethecomputercover.

6.Ifthereisapadlockavailable,lockthecomputercover.See“Padlock”onpage50.

7.Ifthereisanintegratedcablelockavailable,lockthecomputer.See“Integratedcablelock”onpage49.

48ThinkCentreUserGuide

8.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsandparts ontherearofyourcomputer”onpage7.

9.Toupdateyourconguration,refertoChapter4“UsingtheSetupUtilityprogram”onpage59.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit (CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledat http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmeleswiththedevice-driver les.

Basicsecurityfeatures

Thereareseveralsecurityoptionsavailabletohelpyoupreventhardwaretheftandunauthorizedaccessto yourcomputer.Inadditiontophysicallocks,youcanalsopreventunauthorizeduseofyourcomputerbya softwarelockthatlocksthekeyboarduntilacorrectpasswordistypedin.

Integratedcablelock

Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour computertoadesk,table,orothernon-permanentxture.Thecablelockattachestoasecurityslotatthe rearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthecomputercover.SeeFigure 48“Installinganintegratedcablelock”onpage49 computers.YoucanorderanintegratedcablelockfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support

.Thisisthesametypeoflockusedwithmanynotebook

Note:Makesurethattheintegratedcablelockyouinstalleddoesnotinterferewithothercomputercables.

Figure48.Installinganintegratedcablelock

Chapter2.Installingorreplacinghardware49

Padlock

Yourcomputerisequippedwithapadlockloopsothatthecomputercovercannotberemovedwhen apadlockisinstalled.

Figure49.Installingapadlock

Passwordprotection

Todeterunauthorizeduseofyourcomputer,youcanusetheSetupUtilityprogramtosetapassword.When youturnonyourcomputer,youarepromptedtotypethepassword.Thecomputercannotbeuseduntil avalidpasswordistypedin.RefertoChapter4“UsingtheSetupUtilityprogram”onpage59 information.

formore

Erasingalostorforgottenpassword(clearingCMOS)

Thissectionprovidesinstructionsonhowtoerasealostorforgottenpassword,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage9.

4.RemoveanypartsanddisconnectanycablesthatmightpreventyouraccesstotheClearCMOS /Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).

6.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitor.See “Completingthepartsreplacement”onpage48.

50ThinkCentreUserGuide

8.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby holdingthepowerswitchforapproximatelyveseconds.

9.Repeatstep1throughstep4.

10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

11.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

12.Reinstallthecomputercoverandreconnectallcables.See“Completingthepartsreplacement”on page48

13.Turnonthecomputer.Y ourpasswordhasbeenerasedandyoucanusetheSetupUtilityprogramtoset anewpassword.SeeChapter4“UsingtheSetupUtilityprogram”onpage59

formoreinformation.

Chapter2.Installingorreplacinghardware51

52ThinkCentreUserGuide

Chapter3.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

Thischaptercontainsthefollowingtopics:

•“Creatingandusingrecoverymedia”onpage53

•“Performingbackupandrecoveryoperations”onpage54

•“UsingtheRescueandRecoveryworkspace”onpage55

•“Creatingandusingarescuemedium”onpage56

•“Installingorreinstallingdevicedrivers”onpage57

•“Solvingrecoveryproblems”onpage58

Notes:

1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.T oinstalltheRescueand Recoveryprogram,dothefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools,anddouble-clickEnhancedBackup

andRestore.

b.Followtheinstructionsonthescreen.

c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperating system.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultsettings.Recoverymedia areusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure, itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

Creatingrecoverymedia

ThissectionprovidesinstructionsonhowtocreaterecoverymediaontheWindows7operatingsystem.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB storagedevices.

©CopyrightLenovo2011

TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

Usingrecoverymedia

ThissectionprovidesinstructionsonhowtouserecoverymediaontheWindows7operatingsystem.

OntheWindows7operatingsystem,youcanuserecoverymediatorestorethecomputertothefactory defaultsettingsonly.Youcanuserecoverymediatoputthecomputerinanoperationalstateafterall othermethodsofrecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecomputertothefactorydefaultsettings,alltheles currentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultsettings.

TouserecoverymediaontheWindows7operatingsystem,dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Notes:

1.Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstalldevicedrivers forsomedevices.See“Installingorreinstallingdevicedrivers”onpage57.

2.SomecomputerscomewithMicrosoftOfceorMicrosoftWorkspreinstalled.Ifyouneedtorecover orreinstallyourMicrosoftOfceorMicrosoftWorksapplications,youmustusetheMicrosoftOfce CDorMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft OfceorMicrosoftWorks.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe operatingsystem,datales,softwareprograms,andpersonalsettings.Youcandesignatewherethe RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsontheharddiskdrive,youcanrestorethecompletecontentsofthe harddiskdrive,restoreonlytheselectedles,orrestoreonlytheWindowsoperatingsystemandapplications.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery programontheWindows7operatingsystem.

ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:

54ThinkCentreUserGuide

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson thescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery programontheWindows7operatingsystem.

ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see “UsingtheRescueandRecoveryworkspace”onpage55.

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery operationsevenifyoucannotstarttheWindowsoperatingsystem.Y oucanperformthefollowingrecovery operationsfromtheRescueandRecoveryworkspace:

•RescuelesfromyourharddiskdriveorfromabackupTheRescueandRecoveryworkspaceenables youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia, suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif changesweremadetothelessinceyourlastbackupoperation.Y oucanalsorescueindividuallesfrom aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackupIfyouhavebackedupyourharddisk driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

•RestoreyourharddiskdrivetothefactorydefaultsettingsTheRescueandRecoveryworkspaceenables youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultsettings.Ifyouhave multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestorethefactorydefaultsettingstothe C:partitionandleavetheotherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperates independentlyfromtheWindowsoperatingsystem,youcanrestorethefactorydefaultsettingsevenif youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto copylesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Makesurethecomputeristurnedoff.

Chapter3.Recoveryinformation55

2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor seealogoscreen,releasetheF11key.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue andRecoveryworkspaceopensafterashortdelay.

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage58.

4.Dooneofthefollowing:

•T orescuelesfromyourharddiskdriveorfromabackup,clickRescuelesandfollowthe

instructionsonthescreen.

•T orestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive

tothefactorydefaultsettings,clickRestoreyoursystemandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Notes:

1.Afterrestoringyourharddiskdrivetothefactorydefaultsettings,youmighthavetoreinstalldevice driversforsomedevices.See“Installingorreinstallingdevicedrivers”onpage57.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

Notes:

1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating system.

2.Therescuedisccanbestartedinalltypesofopticaldrives.

Creatingarescuemedium

ThissectionprovidesinstructionsonhowtocreatearescuemediumontheWindows7operatingsystem.

TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageT ools➙Enhanced BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Y oucancreatea rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.Turnoffyourcomputer.

56ThinkCentreUserGuide

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selectthedesiredopticaldriveastherstbootdevice.Then,insert therescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto usetherescuemedium:

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selecttheUSBharddiskdriveastherstbootdeviceandpressEnter. Therescuemediumstarts.

•Ifyouhavecreatedarescuemediumusingthesecondaryinternalharddiskdrive,setthesecondary internalharddiskdriveastherstbootdeviceinthestartupdevicesequencetostarttherescuemedium. See“Selectingastartupdevice”onpage61

Note:Inyourcomputer,thereisasecondaryharddiskdrivebayforyoutoinstallasecondaryharddisk drive.Youcanpurchaseasecondaryharddiskdrivebyyourself.Ifyouwanttoinstallasecondaryhard diskdrive,see“Replacingthesecondaryharddiskdrive”onpage37.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete therecoveryprocess.

Installingorreinstallingdevicedrivers

Beforeinstallingorreinstallingdevicedrivers,makesurethatyouhaveapreinstalledoperatingsystemand thedocumentationandsoftwaremediaforthedevice.

Devicedriversforfactory-installeddevicesarelocatedonthecomputerharddiskdrive(usuallydriveC:) intheSWTOOLS\DRIVERSsubdirectory.Thelatestdevicedriversforfactory-installeddevicesarealso availableathttp://www.lenovo.com/support.Otherdevicedriversareonthesoftwaremediathatcome withindividualdevices.

Toinstallorreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonthecomputer.

2.UseWindowsExplorerorMyComputertodisplaythedirectorystructureofyourharddiskdrive.

3.GototheC:\SWTOOLSdirectory.

4.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.

5.Opentheappropriatedevicesubfolder.

6.Dooneofthefollowing:

•Inthedevicesubfolder,lookforaSETUP .exele.Double-clicktheleandfollowtheinstructionson

thescreentocompletetheinstallation.

•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe

namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto installthedevicedriver.Followtheinstructionstocompletetheinstallation.

•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevice

driverusingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailed informationabouthowtoinstallthedevicedriver.

Chapter3.Recoveryinformation57

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue medium”onpage56

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage53.

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a disc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevice sequence.Y oumustrstmakesurethatyourrescuedeviceissetastherstbootdeviceinthestartup devicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage61fordetailed informationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formoreinformation abouttheSetupUtilityprogram,seeChapter4“UsingtheSetupUtilityprogram”onpage59

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem inasafeplaceforfutureuse.

58ThinkCentreUserGuide

Chapter4.UsingtheSetupUtilityprogram

YoucanusetheSetupUtilityprogramtoviewandchangethecongurationsettingsofyourcomputer, regardlessofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverride anysimilarsettingsintheSetupUtilityprogram.

ThischapterprovidesinformationaboutthefollowingtopicstohelpyouusetheSetupUtilityprogram:

•“StartingtheSetupUtilityprogram”onpage59

•“Viewingorchangingsettings”onpage59

•“Usingpasswords”onpage59

•“Enablingordisablingadevice”onpage60

•“Selectingastartupdevice”onpage61

•“ExitingtheSetupUtilityprogram”onpage62

StartingtheSetupUtilityprogram

ThissectionprovidesinstructionsonhowtostarttheSetupUtilityprogram.

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiplebeeps orseealogoscreen,releasetheF1key.TheSetupUtilityprogramopens.

Note:Ifapasswordhasbeenset,theSetupUtilityprogrammenuwillnotbedisplayeduntilyoutype thecorrectpassword.Formoreinformation,see“Usingpasswords”onpage59.

Viewingorchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemcongurationsettings.Toviewor changethesettings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage

59.Then,followtheinstructionsonthescreen.

WhenworkingwiththeSetupUtilityprogram,youmustusethekeyboard.Thekeysusedtoperformvarious tasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetapasswordtopreventunauthorizedaccesstoyour computeranddata.Thefollowingoptionsareavailabletohelpyousetapower-onpasswordoran administratorpassword:

•SetPower-OnPassword

•SetAdministratorPassword

Youdonothavetosetapasswordtouseyourcomputer.However,usingapasswordimprovescomputing security.Ifyoudecidetosetapassword,readthefollowingsections.

©CopyrightLenovo2011

Passwordconsiderations

Apasswordcanbeanycombinationofupto16(1to16)alphabeticandnumericcharacters.Forsecurity reasons,itisrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrong password,usethefollowingguidelines:

Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-onpassword

Afteryouhavesetapower-onpasswordusingtheSetPower-OnPasswordoption,apasswordpromptis displayedeachtimeyouturnonthecomputer.Youcannotusethecomputeruntilavalidpasswordistyped in.Formoreinformationabouthowtosetapassword,see“Setting,changing,ordeletingapassword” onpage60

Administratorpassword

TheSetAdministratorPasswordoptionenablesyoutosetanadministratorpassword,whichdeters unauthorizedusersfromchangingcongurationsettings.Ifyouareresponsibleformaintainingthesettings ofseveralcomputers,youmightwanttosetanadministratorpassword.Formoreinformationabouthowto setapassword,see“Setting,changing,ordeletingapassword”onpage60

Afteryouhavesetanadministratorpassword,apasswordpromptisdisplayedeachtimeyoutrytoaccess theSetupUtilityprogram.Y oucannotaccesstheSetupUtilityprogramuntilavalidpasswordistypedin.

Ifyouhavesetbothapower-onpasswordandanadministratorpassword,youcantypeeitherpassword touseyourcomputer.However,tochangeanycongurationsettings,youmustuseyouradministrator password.

Setting,changing,ordeletingapassword

Thissectionprovidesinstructionsonhowtoset,change,ordeleteapassword.

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙SetPower-OnPasswordorSet

AdministratorPassword.

3.Followtheinstructionsonthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto16(1to16)alphabeticandnumericcharacters. Formoreinformation,see“Passwordconsiderations”onpage60.

Enablingordisablingadevice

Thissectionprovidesinstructionsonhowtoenableordisableuseraccesstoadevice.

60ThinkCentreUserGuide

SATAControllerWhenthisoptionissettoDisabled,alldevicesconnectedtotheSAT Aconnectors

(suchastheharddiskdriveandtheopticaldrive)aredisabledandwillnotbe displayedinthesystemconguration.

USBSetupUsethisoptiontosetupUSBconnectors.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectATADrivesSetup➙SAT AControllertoenableordisablethedevicesconnectedtothe

SATAconnectorsonthesystemboard.

•SelectUSBSetupandfollowtheinstructionsonthescreentoenableordisabletheUSBconnector(s)

ofyourchoice.

4.SelectthedesiredsettingsandpressEnter.

5.PressEsctoreturntotheSetupUtilityprogrammainmenu.YoumighthavetopressEscseveraltimes.

6.PressF10tosavethenewsettingsandexittheSetupUtilityprogram.

Notes:

a.Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExit.

b.Ifyouwanttoreturntothedefaultsettings,pressF9orselectExit➙LoadOptimalDefaults.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevice(suchasaharddiskdriveorthediscinanopticaldrive)as expected,dooneofthefollowingtoselectthedesiredstartupdevice.

Selectingatemporarystartupdevice

Thissectionprovidesinstructionsonhowtoselectatemporarystartupdevice.Y oucanusetheinstructions inthissectiontostartupfromanystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

Toselectatemporarystartupdevice,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.SelectthedesiredstartupdeviceontheStartupDeviceMenuandpressEnter.

Note:SelectingastartupdeviceontheStartupDeviceMenudoesnotpermanentlychangethestartup devicesequence.

Viewingorchangingthestartupdevicesequence

Thissectionprovidesinstructionsonhowtovieworpermanentlychangetheconguredstartupdevice sequence.

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage59.

Chapter4.UsingtheSetupUtilityprogram61

2.SelectStartup➙PrimaryBootSequence.Readtheinformationdisplayedontherightsideofthe

screen.

3.Selecttherstbootdevice,secondbootdevice,andsoon.

4.PressEsctoreturntotheStartupmenu.Then,selectthedevicesfortheAutomaticBootSequence andErrorBootSequence.

5.PressEsctoreturntotheSetupUtilityprogrammainmenu.YoumighthavetopressEscseveraltimes.

6.PressF10tosavethenewsettingsandexittheSetupUtilityprogram.

Notes:

a.Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExit.

b.Ifyouwanttoreturntothedefaultsettings,pressF9orselectExit➙LoadOptimalDefaults.

ExitingtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu. YoumighthavetopressEscseveraltimes.Then,youcandooneofthefollowing:

•IfyouwanttosavethenewsettingsandexittheSetupUtilityprogram,pressF10.Otherwise,your changeswillnotbesaved.

•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExit.

•Ifyouwanttoreturntothedefaultsettings,pressF9orselectExit➙LoadOptimalDefaults.

62ThinkCentreUserGuide

Chapter5.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST andBIOSupdatefailure.

Thischaptercontainsthefollowingtopics:

•“Usingsystemprograms”onpage63

•“Updating(ashing)theBIOSfromadisc”onpage63

•“Updating(ashing)theBIOSfromyouroperatingsystem”onpage64

•“RecoveringfromaPOSTandBIOSupdatefailure”onpage64

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter4 “UsingtheSetupUtilityprogram”onpage59

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory (EEPROM,alsoreferredtoasashmemory).Y oucaneasilyupdatethePOST,theBIOS,andtheSetup Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate programfromyouroperatingsystem.

fordetailedinformation.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate programthatcanberunfromtheoperatingsystem.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.

Note:Y oucandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem programupdatestocreateasystem-program-updatedisc.Goto: http://www.lenovo.com/support

Toupdate(ash)theBIOSfromadisc,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selectthedesiredopticaldriveasthestartupdevice.Then,insertthe discintothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber andpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe discfromtheopticaldrive.

Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.Dothefollowingtolocatethedownloadablelesforyourmachinetype:

a.IntheEnteraproductnumbereld,typeyourmachinetypeandclickGo.

b.ClickDownloadsanddrivers.

c.SelectBIOSfromtheReneresultsdrop-downlistboxtoeasilylocatealltheBIOSrelatedlinks.

d.ClicktheBIOSupdatelink.

3.ClicktheTXTlethatcontainstheinstructionsforupdating(ashing)theBIOSfromyouroperating system.

4.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon thescreenafterthedownloadbegins.

5.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOSTandBIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage9.

4.RemoveanypartsanddisconnectanycablesthatmightpreventyouraccesstotheClearCMOS /Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and pin3).

6.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitor.See “Completingthepartsreplacement”onpage48.

8.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical drive.Therecoverysessionbegins.Therecoverysessionwilltaketwotothreeminutes.Duringthis time,youwillhearaseriesofbeeps.

9.Aftertherecoverysessioniscompleted,therewillbenovideo,theseriesofbeepswillend,andthe systemwillautomaticallyturnoff.

10.Repeatstep1throughstep4.

11.Movethejumperbacktothestandardposition(pin1andpin2).

64ThinkCentreUserGuide

12.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

13.Reinstallthecomputercoverandreconnectpowercordsandallotherexternalcables.See“Completing thepartsreplacement”onpage48.

14.Turnonthecomputerandremovethediscfromtheopticaldrive.

Chapter5.Updatingsystemprograms65

66ThinkCentreUserGuide

Chapter6.Troubleshootinganddiagnosticprograms

Thischapterprovidesinformationaboutsomebasictroubleshootinganddiagnosticprograms.Ifyour computerproblemisnotdescribedinthischapter,seeChapter7“Gettinginformation,help,andservice”on page73

Thischaptercontainsthefollowingtopics:

•“Basictroubleshooting”onpage67

•“Diagnosticprograms”onpage68

•“Cleaningthemouse”onpage70

Basictroubleshooting

Thefollowingtableprovidessomebasicinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotsolvetheproblemafterdoingthebasictroubleshooting,havethecomputerserviced. RefertotheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputerforthesafetyand warrantyinformationandthelistofserviceandsupporttelephonenumbers.Youcanalsogetthelatest serviceandsupporttelephonenumbersandaPDFversionoftheThinkCentreSafetyandWarrantyGuide fromtheLenovoSupportWebsiteat: http://www.lenovo.com/support

Thecomputerdoesnotstart whenyoupressthepower switch.

Themonitorscreenisblank.

Thekeyboarddoesnotwork.

foradditionaltroubleshootingresources.

SymptomAction

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa workingelectricaloutlet.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe appropriatemonitorconnectoronthecomputer.IfyourcomputerhasaPCI graphicscardinstalled,besuretousethemonitorconnectoronthegraphics cardratherthantheintegratedoneonthesystemboard.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

Verifythat:

•Thecomputeristurnedon.

•Thekeyboardiscorrectlyconnectedtoanappropriatekeyboardconnector(the PS/2keyboardconnectororoneoftheUSBconnectors)onthecomputer.

•Nokeysarestuck.

SymptomAction

Themousedoesnotwork.

Theoperatingsystemdoesnot start.

Thecomputerbeepsmultiple timesbeforetheoperating systemstarts.

Verifythat:

•Thecomputeristurnedon.

•Themouseiscorrectlyconnectedtoanappropriatemouseconnector(thePS/2 mouseconnectororoneoftheUSBconnectors)onthecomputer.

•Themouseisclean.Referto“Cleaningthemouse”onpage70

Verifythatyoulistthedevicewheretheoperatingsystemresidesinthestartup devicesequence.Usually,theoperatingsystemisontheharddiskdrive.Formore information,see“Selectingastartupdevice”onpage61

Verifythatnokeysarestuck.

Diagnosticprograms

Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputer.Diagnosticprogramscan alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyoursystem. Youcanusethepreinstalleddiagnosticprogramtodiagnosecomputerproblems,ifyourcomputeris runningtheWindowsoperatingsystem.

Notes:

1.Dependingonthedatewhenyourcomputerwasmanufactured,yourcomputerispreinstalledwith eithertheLenovoSolutionCenterprogramortheLenovoThinkVantageToolboxprogramfordiagnostic purposes.FormoreinformationabouttheLenovoThinkVantageT oolboxprogram,see“Lenovo ThinkVantageToolbox”onpage69 see“LenovoSolutionCenter”onpage68.

2.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support. See“PC-DoctorforDOS”onpage69fordetailedinformation.

3.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprograms,saveandprint theloglescreatedbytheprograms.YouwillneedthelogleswhenyouspeaktoaLenovotechnical supportrepresentative.

.FormoreinformationabouttheLenovoSolutionCenterprogram,

LenovoSolutionCenter

Notes:

•TheLenovoSolutionCenterprogramisavailableonlyonmodelspreinstalledwiththeWindows7 operatingsystem.IfyourWindows7modelisnotpreinstalledwiththeprogram,youcandownloadit fromhttp://www.lenovo.com/diagnose.

•IfyouareusingtheWindowsVistaorWindowsXPoperatingsystem,goto http://www.lenovo.com/diagnoseforthelatestinformationondiagnosticsforyour computer.

ToruntheLenovoSolutionCenterprogramontheWindows7operatingsystem,clickStart➙AllPrograms ➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructionsonthescreen.

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

68ThinkCentreUserGuide

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint

theloglescreatedbytheprogram.Y ouwillneedthelogleswhenyouspeaktoaLenovotechnical supportrepresentative.

LenovoThinkVantageT oolbox

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity, diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget moreinformationaboutyourcomputer.YoucanusethediagnosticsfeatureoftheLenovoThinkVantage Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update systemdrivers,andviewsysteminformation.

ToruntheLenovoThinkVantageT oolboxprogramontheWindows7operatingsystem,clickStart➙All Programs➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructionson thescreen.

ForadditionalinformationaboutrunningtheLenovoThinkVantageToolboxprogram,refertotheLenovo ThinkVantageToolboxhelpsystem.

PC-DoctorforDOS

YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe Windowsoperatingsystem.YoucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnostic discthatyoucreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.

Tocreateadiagnosticdisc,dothefollowing:

1.Downloadaself-startingbootablediscimage(knownasanISOimage)ofthediagnosticprogramfrom: http://www.lenovo.com/support

2.UseanydiscburningsoftwaretocreateadiagnosticdiscwiththeISOimage.

Runningthediagnosticprogramfromthediagnosticdisc

Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromthediagnosticdiscthat youcreated.

Torunthediagnosticprogramfromthediagnosticdiscthatyoucreated,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.Insertthediagnosticdiscintotheopticaldrive.

4.SelecttheopticaldrivewiththediagnosticdiscasthestartupdeviceandpressEnter.Thediagnostic programopens.

5.Followtheinstructionsonthescreentorunthedesireddiagnostictest.Foradditionalhelp,press theF1key.

6.Removethediagnosticdiscfromtheopticaldriveaftercompletingthediagnostictest.

Chapter6.Troubleshootinganddiagnosticprograms69

Cleaningthemouse

Thissectionprovidesinstructionsonhowtocleananopticalornon-opticalmouse.

Opticalmouse

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleantheopticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedowntocheckthelens.

a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.

b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechanges inthemouseposition.

5.Reconnectthemousecabletothecomputer.

6.Turnyourcomputerbackon.

Non-opticalmouse

Thefollowingillustrationshowsthecomponentsofanon-opticalmouse.

Note:Theillustrationmightbeslightlydifferentfromyourmouse.

1Retainerring

2Ball

3Plasticrollers

4Ballcage

70ThinkCentreUserGuide

Thenon-opticalmouseusesaballtonavigatethepointer.Ifthepointeronthescreendoesnotmove smoothlywiththemouse,youmightneedtocleanthemouse.

Tocleanthenon-opticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedown.T wisttheretainerring1totheunlockedpositiontorevealtheball.

4.Placeyourhandovertheretainerringandball2,andthenturnthemousebottom-sidedown,sothat theretainerringandballfalloutintoyourhand.

5.Washtheballinwarm,soapywater.Then,dryitwithacleancloth.

6.Carefullyblowairintotheballcage4todislodgedustandlint.

7.Lookforabuildupofdirtontheplasticrollers3insidetheballcage.Thisbuildupusuallyappearsasa striperunningacrossthemiddleoftherollers.

8.Iftherollersaredirty,cleanthembyusingacottonswabsoakedinisopropyl(rubbing)alcohol.T urnthe rollerswithyourngerandcontinueswabbingthemuntilallthedirtisremoved.Besuretherollersare stillcenteredintheirchannelsafteryoucleanthem.

9.Removeanyswabbersthatmightberemainingontherollers.

10.Reinstalltheballandtheretainerring.Twisttheretainerringtothelockedposition.

11.Reconnectthemousecabletothecomputer.

12.Turnyourcomputerbackon.

Chapter6.Troubleshootinganddiagnosticprograms71

72ThinkCentreUserGuide

Chapter7.Gettinginformation,help,andservice

Thischapterprovidesinformationabouthelp,service,andtechnicalassistanceforLenovoproducts.

Thischaptercontainsthefollowingtopics:

•“Informationresources”onpage73

•“Helpandservice”onpage75

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

OnlineBooksfolder

TheOnlineBooksfolderpreinstalledonyourcomputercontainstheThinkCentreUserGuide,whichprovides informationaboutyourcomputertohelpyousetup,use,andmaintainyourcomputer.Itrequiresno Internetaccesstoviewthepublication.

Toviewthepublication,clickStart➙AllPrograms➙OnlineBooks➙OnlineBooks,thendouble-click thepublicationforyourcomputer.ThepublicationisalsoavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support

Notes:

1.ThepublicationisinPDFversion.Toviewthepublication,youneedtohavetheAdobeReaderprogram preinstalledonyourcomputer.IftheAdobeReaderprogramhasnotbeeninstalledonyourcomputer,a messagewillbedisplayedwhenyouattempttoviewthePDFleandyouwillbeguidedthrough theAdobeReaderinstallation.

2.ThepublicationisavailableinotherlanguagesontheLenovoSupportWebsiteat: http://www.lenovo.com/support

3.IfyouwanttoinstalladifferentlanguageversionoftheAdobeReaderprogramratherthantheversion preinstalledonyourcomputer,downloadthedesiredlanguageversionfromtheAdobeWebsiteat: http://www.adobe.com

LenovoThinkVantageT ools

TheLenovoThinkVantageToolsprogramhelpsyouworkmoreeasilyandsecurelybyprovidingeasyaccess tovarioustechnologies,suchas:

•LenovoSolutionCenterorLenovoThinkVantageT oolbox

•PasswordManager(availableonsomemodels)

•PowerManager

•ProductRecovery

•RescueandRecovery

•SystemUpdate

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage Tools.

LenovoWelcome

TheLenovoWelcomeprogramintroducessomeinnovativebuilt-infeaturesofLenovotoyouandguidesyou throughsomeimportantsetuptaskstohelpyoumakethemostofyourcomputer.

AccessHelp

TheAccessHelpinformationsystemprovidesinformationaboutgettingstarted,doingbasictasks, customizingsettingsforyourpersonalpreference,protectingdata,expandingandupgrading,and troubleshooting.

ToopentheAccessHelpinformationsystemontheWindows7operatingsystem,clickStart➙Help andSupport➙LenovoAccessHelp.

AfteryouhaveopenedtheAccessHelpinformationsystem,usetheleftpaneltomakeaselectionfromthe

ContentstabortheIndextab,orusetheSearchtabtondaparticularwordorphrase.

Safetyandwarranty

TheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputercontainsinformationabout safety,warranty,serviceandsupportphonenumbers,CRUs,andothernoticesandinformationresources. YoucanalsogetthelatestserviceandsupporttelephonenumbersandaPDFversionoftheThinkCentre SafetyandWarrantyGuidefromtheLenovoSupportWebsiteat: http://www.lenovo.com/support

Beforeusingtheinformationinthismanualandtheproductitsupports,besuretoreadandunderstandthe ThinkCentreSafetyandWarrantyGuideandAppendixA“Notices”onpage77

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,upgrade,andmaintain yourcomputer.Youcanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour computer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,softwareprograms, networksetupandconguration,andcustominstallations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

74ThinkCentreUserGuide

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Helpandservice

Thissectionprovidesinformationaboutobtaininghelpandservice.

Usingthedocumentationanddiagnosticprograms

Ifyouexperienceproblemswithyourcomputer,seeChapter6“T roubleshootinganddiagnosticprograms” onpage67.Forinformationaboutadditionalresourcestohelpyoutroubleshootyourcomputerproblems, see“Informationresources”onpage73

Ifyoususpectasoftwareproblem,seethedocumentationthatcamewiththeoperatingsystemorsoftware program,includingreadmelesandonlinehelp.

Mostcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardware problems.Forinstructionsonhowtousethediagnosticprogramsonyourcomputer,see“Diagnostic programs”onpage68.

YoucangetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromtheLenovo SupportWebsiteat: http://www.lenovo.com/support

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationfromtheLenovoCustomerSupportCenterby telephone.

Thefollowingservicesareavailableduringthewarrantyperiod:

•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga hardwareproblemanddecidingwhatactionisnecessarytosolvetheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare availabletoprovidetheapplicablelevelofservice.

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour hardwareavailable.

Thefollowingitemsarenotcoveredbythewarranty:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts

•Identicationofsoftwareproblemsources

•CongurationoftheBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

Refertothesafetyandwarrantyinformationthatisprovidedwithyourcomputerforacompleteexplanation ofwarrantyterms.Y oumustretainyourproofofpurchasetoobtainwarrantyservice.

Chapter7.Gettinginformation,help,andservice75

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto http://www.lenovo.com/supportandclickSupportphonelistorrefertotheThinkCentreSafetyand WarrantyGuidethatisprovidedwithyourcomputer.

Note:Theserviceandsupportphonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyour countryorregionisnotprovided,contactyourLenovoresellerorLenovomarketingrepresentative.

Ifpossible,beatyourcomputerwhenyoucallandhavethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourhardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformation

Usingotherservices

Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedby authorizedServiceProviders.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries. InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight applyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe countrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickWarranty,andfollow theinstructionsonthescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight apply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware, operatingsystems,andapplicationprograms;networksetupandconguration;upgradedorextended hardwarerepairservices;andcustominstallations.Serviceavailabilityandservicenamemightvaryby countryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat: http://www.lenovo.com

76ThinkCentreUserGuide

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc. 1009ThinkPlace-BuildingOne Morrisville,NC27560 U.S.A. Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT , MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication. Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir specicenvironment.

Televisionoutputnotice

Thefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.

ThisproductincorporatescopyrightprotectiontechnologythatisprotectedbymethodclaimsofcertainU.S. patentsandotherintellectualpropertyrightsownedbyMacrovisionCorporationandotherrightsowners. UseofthiscopyrightprotectiontechnologymustbeauthorizedbyMacrovisionCorporation,andisintended forhomeandotherlimitedviewingusesonlyunlessotherwiseauthorizedbyMacrovisionCorporation. Reverseengineeringordisassemblyisprohibited.

EuropeanconformanceCEmark

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil

DescartedeumProdutoLenovoForadeUso

Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas especializadasnomanuseioderesíduosindustriais,devidamentecerticadaspelosorgãosambientais,de acordocomalegislaçãolocal.

ALenovopossuiumcanalespecícoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara: reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,amdeenviarmosasinstruções paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).

78ThinkCentreUserGuide

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown away,butratherreclaimeduponendoflifeperthisDirective.

InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof hazardoussubstances.Forpropercollectionandtreatment,goto: http://www.lenovo.com/lenovo/environment

Trademarks

Lenovo,theLenovologo,RescueandRecovery,ThinkCentre,andThinkVantagearetrademarksofLenovo intheUnitedStates,othercountries,orboth.

Microsoft,andWindowsaretrademarksoftheMicrosoftgroupofcompanies.

AMD,AMDAthlon,AMDPhenom,AMDSempron,andcombinationsthereofaretrademarksofAdvanced MicroDevices,Inc.

LinuxisatrademarkofLinusT orvaldsintheUnitedStates,othercountries,orboth.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

AppendixA.Notices79

80ThinkCentreUserGuide

Index

arescuemedium,creatingandusing56 AccessHelp74 administratorpassword60 antivirussoftware6 audioline-inconnector8 audioline-outconnector8 audiosubsystem1

backupandrecoveryoperations54 basictroubleshooting67 battery,replacing28 Boot-blockRecovery64

cablelock,security49 cardreader,installing24 cardreader,replacing26 changing

startupdevicesequence61 cleaningthemouse70 CMOS,clearing50 components,internal9 computercover

removing14 computercover,reinstalling48 connectordescription8 connectors

rear7 connectors,controls,indicators

front7 considerations,password60 creating

andusingarescuemedium56 creatingandusing

recoverymedia53 CRU

completingtheinstallation48

specications10

DVImonitorconnector8

environment,operating4 Ethernet2 Ethernetconnector8 exiting,SetupUtilityprogram62 expansion2 externaloptions,installing14

failure,recoveringfromaPOSTandBIOSupdate64 features1 ashingtheBIOS63 front

connectors,controls,indicators7 frontaudioandUSBassembly,replacing43 frontbezel

frontbezel,removing15 frontbezel,reinstalling15 frontfanassembly,replacing39

getting

help73

information73

service73

harddiskdrive,replacing35 heatsinkandfanassembly,replacing31 help

AccessHelp74

andservice75

getting73

devicedrivers49

installing57

reinstalling57 devices,handlingstatic-sensitive13 diagnosticprograms,troubleshooting67 diagnosticprograms,using75 documentation,using75 drivers,device49 drives

bays10

importantsafetyinformationiii information

getting73 importantsafetyiii resources73 safety74

warranty74 Input/Output(I/O)features2 installing

devicedrivers57

installingoptions

memorymodule19 PCIcard16

securityfeatures49 internaldrives1 internalspeaker,replacing44

keyboard

replacing46

LenovoCustomerSupportCenter75 LenovoSolutionCenter68 LenovoThinkVantageToolbox69 LenovoThinkVantageTools73 LenovoWebsite74 LenovoWelcome5 locatingcomponents9

media,creatingandusingrecoverymedia53 memorymodule1

installing,replacing19

systemboard19 microphoneconnector8 microprocessor1

replacing33 mouse

cleaning70

non-optical70

opticalmouse70

replacing47

non-opticalmouse70 notice,televisionoutput78 notices77

PC-DoctorforDOS69 PCIcard16

installing,replacing16

slots16 physicalspecications4 powersupply

features2 powersupplyassembly,replacing29 power-onpassword60 power-onself-test(POST)63 programs,updatingsystem63 protection,password50 PS/2keyboardconnector9 PS/2mouseconnector9 purchasingadditionalservices76

rearconnectors7 rearfanassembly,replacing41 recovering

fromaPOSTandBIOSupdatefailure64

software53 recovery

Boot-blockRecovery64

operations,backupand54

problems,solving58 recoverymedia,creatingandusing53 reinstalling

devicedrivers57 removingcomputercover14 replacing

battery28

cardreader26

harddiskdrive35

heatsinkandfanassembly31

keyboard46

microprocessor33

mouse47 RescueandRecovery53

workspace,RescueandRecovery55 RescueandRecoveryworkspace55 resources,information73

OnlineBooksfolder73 operations,backupandrecovery54 opticaldrive,replacing21 opticalmouse70

padlock50 partsreplacement,completing48 password

considerations60 erasing50 lostorforgotten50 setting,changing,deleting60

passwordprotection50

82ThinkCentreUserGuide

safetyiii safetyinformation74 security

cablelock49

enablingordisabling60

features3,49

padlock50 selecting

startupdevice61

temporarystartupdevice61 serialport9 service

andhelp75

getting73

LenovoCustomerSupportCenter75

services

other76

purchasingadditional76 SetAdministratorPassword60 SetPower-OnPassword60 settings

changing59

viewing59 SetupUtilityprogram59 SetupUtilityprogram,exiting62 SetupUtilityprogram,starting59 software

recovering53 softwareoverview4 solvingrecoveryproblems58 startingtheSetupUtilityprogram59 startupdevice61

sequence,changing61

temporary,selecting61 static-sensitivedevices,handling13 system

management2

programs63 systemboard

connectors10

locatingparts9

location9

memorymodule19

warrantyinformation74 Website,Lenovo74 workspace,backupandrecovery55

televisionoutputnotice78 temporarystartupdevice61 theBIOS,updating(ashing)63–64 trademarks79 troubleshooting,basic67 troubleshooting,diagnosticprograms67

updating

(ashing)theBIOS63

systemprograms63 updating(ashing)theBIOS64 USBconnector9 using

arescuemedium,creatingand56

diagnosticprograms75

documentation75

otherservices76

passwords59

SetupUtilityprogram59

VGAmonitorconnector9 videosubsystem1 viewingorchangingsettings59

84ThinkCentreUserGuide

PartNumber:0A94221

PrintedinUSA

(1P)P/N:0A94221

*0A94221*

Lenovo ThinkCentre 3114, ThinkCentre 3121, ThinkCentre 3123, ThinkCentre 3127 User Guide [en, ar, bg, cs, de, el, es, fr, he, hu, id, it, ko, pl, pt, ro, ru, sk, sl, sr, tr, uk, zc, zh]

Specifications and Main Features

Frequently Asked Questions

User Manual

Importantsafetyinformation

Chapter1.Productoverview

Features

Softwareoverview

SoftwareprovidedwithyourWindowsoperatingsystem

Locations

Locatingconnectors,controls,andindicatorsonthefrontofyour computer

Locatingconnectorsandpartsontherearofyourcomputer

Locatingcomponents

Locatingpartsonthesystemboard

Locatinginternaldrives

Chapter2.Installingorreplacinghardware

Handlingstatic-sensitivedevices

Installingorreplacinghardware

Installingexternaloptions

Removingthecomputercover

Removingandreinstallingthefrontbezel

InstallingorreplacingaPCIcard

Installingorreplacingamemorymodule

Installingorreplacingtheopticaldrive

Installingorreplacingthecardreader

Replacingthebattery

Replacingthepowersupplyassembly

Replacingtheheatsinkandfanassembly

Replacingthemicroprocessor

Replacingtheprimaryharddiskdrive

Replacingthesecondaryharddiskdrive

Replacingthefrontfanassembly

Replacingtherearfanassembly

ReplacingthefrontaudioandUSBassembly

Replacingtheinternalspeaker

Replacingthekeyboard

Replacingthemouse

Completingthepartsreplacement

Obtainingdevicedrivers

Basicsecurityfeatures

Integratedcablelock

Padlock

Passwordprotection

Erasingalostorforgottenpassword(clearingCMOS)

Chapter3.Recoveryinformation

Creatingandusingrecoverymedia

Creatingrecoverymedia

Usingrecoverymedia

Performingbackupandrecoveryoperations

Performingabackupoperation

Performingarecoveryoperation

UsingtheRescueandRecoveryworkspace

Creatingandusingarescuemedium

Creatingarescuemedium

Usingarescuemedium

Installingorreinstallingdevicedrivers

Solvingrecoveryproblems

Chapter4.UsingtheSetupUtilityprogram

StartingtheSetupUtilityprogram

Viewingorchangingsettings

Usingpasswords

Passwordconsiderations

Power-onpassword

Administratorpassword

Setting,changing,ordeletingapassword

Enablingordisablingadevice

Selectingastartupdevice

Selectingatemporarystartupdevice

Viewingorchangingthestartupdevicesequence

ExitingtheSetupUtilityprogram

Chapter5.Updatingsystemprograms

Usingsystemprograms

RecoveringfromaPOSTandBIOSupdatefailure

Chapter6.Troubleshootinganddiagnosticprograms

Basictroubleshooting

Diagnosticprograms

LenovoSolutionCenter

LenovoThinkVantageT oolbox

PC-DoctorforDOS

Cleaningthemouse