For tips to help you use your computer safely, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
iii
Chapter 1. Getting started
HDMI
86%&&
DP
This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick
overview, please see the Setup Poster that was shipped with your monitor.
Shipping contents
The product package should include the following items:
•Flat Panel Monitor
•Information Flyer
•Stand
•Base
•HDMI Cable(Optional)
•DP Cable(Optional)
•USB C-C Cable
•woP er Cord
Notice for use
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be
damaged by rough handling or excessive pressure.
1. Carefully lay the monitor on a flat surface.
2. Put the stand and base to the monitor.
Note: To attach a VESA mount, please see "Wall Mounting (Optional)"on page 2-10.
Chapter 1. 1-1
Product overview
This section will provide information on adjusting monitor positions, setting user controls, and
using the cable lock slot.
Types of adjustments
Tilt
Please see the illustration below for an example of the tilt range.
-5
Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most
comfortable viewing angle.
R
R
Chapter 1. 1-2
Height Adjustment
For height adjustment, user needs to press down or lift up the monitor.
Monitor Pivot
- Adjust the screen position before rotating the monitor screen. (Make sure that the
monitor screen ascent to its highest point, and it inclines backward at 30°.)
- then rotate clockwise until the monitor stops at 90°.
110mm
°°
Chapter 1. 1-3
Monitor controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see "Adjusting your monitor image"on
page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the
lower position).
DP
Setting up your monitor
This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information located on page iii before carrying out this
procedure.
1.Power off your computer and all attached devices, and unplug the computer power cord.
2.Connect the cables according to below icon indication.
DP
DP
3.For computer in HDMI connecting.
Note:Lenovo recommends that customers who require to use the HDMI input on
their monitor purchase the "Lenovo HDMI to HDMI cable OB47070"
www.lenovo.com/support/monitoraccessories.
DP
Chapter 1. 1-5
4.For computer in DisplayPort connecting.
Note:Lenovo recommends that customers who require to use the DP Cable on
their monitor purchase the " Lenovo DisplayPort to DisplayPort Cable 0A36537 "
www.lenovo.com/support/monitoraccessories.
DP
DP
DP
5.For computer in USB Type-C connecting.
DP
,
Chapter 1. 1-6
6.Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from
DP, Type-C, HDMI, or USB.
Note: The audio output in DP,T y pe - C ,HDMI modes.
Chapter 1. 1-7
7.Connect one end of the USB cable to the USB downstream terminal of the monitor, and
connect the other end of the USB cable to an appropriate USB port on your device.
Note: The USB downstream port does not provide power while the monitor switch is off.
Chapter 1. 1-8
8.Insert the power cord into the monitor, then plug the monitor power cord and the computer
cord into grounded electrical outlets..
Note: A certified power supply cord has to be used with this equipment. The relevant
national installation and or equipment regulations shall be considered. A certified power
supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC
60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be
used. Alternative a flexible cord be of synthetic rubber according to IEC 60245
(designation H05RR-F 3G 0.75mm2 ) shall be used..
DP
9. Connect the cables with cable clip.
DP
Chapter 1. 1-9
10. Power on the monitor and the computer.
11. When you install the monitor driver, download the driver that corresponds to
your monitor model from the Lenovo website
401_m2T /scod/moc.ovonel.troppus//:ptth. Refer to the “"Manually installing the
monitor driver"on page 3-5” section to install the driver.
Chapter 1. 1-10
Registering your option
Thank you for purchasing this Lenovo™ product. Please take a few moments to
register your Product and provide us with information that will help Lenovo to better
serve you in the future. Your feedback is valuable to us in developing product and
services that are important to you, as well as in developing better ways to
communicate with you. Register your option on the following Web site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
Chapter 1. 1-11
Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use
healthy work habits to maximize your performance and comfort while using your
computer. For more detailed information on any of these topics, visit the Healthy
Computing Web site at: http://www.lenovo.com/healthycomputing/.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize your work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning your monitor
Position and adjust your computer monitor for comfortable viewing by considering
the following items:
• Recommended viewing distance between the eye and the monitor screen is 1.5 x
the diagonal of the screen. Solutions in meeting this required distance in cramped
office situations include pulling desk away from wall or divider to make room for
monitor, using flat panel or compact displays placing the monitor in the desk
corner, or placing the keyboard in an adjustable drawer to create a deeper
working surface.
• Monitor height: Position the monitor so your head and neck are in a comfortable
and neutral (vertical, or upright) position. If your monitor does not have height
adjustments, you might have to place books or other sturdy objects under the
base of the monitor to achieve the desired height. A general guideline is to
position the monitor such that the top of the screen is at or slightly below your
eye-height when you are comfortably seated. However, be sure to optimize your
monitor height so the line of site between your eyes and the center the monitor
suits your preferences for visual distance and comfortable viewing when your eye
muscles are in a relaxed state.
• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.
• General location: Position your monitor to avoid glare or reflections on the screen
from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
Chapter 2. 2-1
• Use adequate lighting for the type of work you are performing.
• Use the monitor brightness, contrast controls, if equipped to optimize the image
on your screen to meet your visual preferences.
• Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.
• Good posture starts with equipment setup: The layout of your work area and the
setup of your computer equipment have a large effect on your posture while
using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in "Arranging your work area"on page
2-1 so you can maintain a comfortable and productive posture. Also, be sure to
use the adjustment capabilities of your computer components and office furniture
to best suit your preferences now and as your preferences change over time.
• Minor changes in posture can help avoid discomfort: The longer you sit and
work with your computer, the more important it is to observe your working
posture. Avoid assuming any one posture for an extended period of time.
Periodically make minor modifications in your posture to help deter any
discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture.
• Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up from your work area, stretch, walk for a drink
of water, or otherwise take a short break from using your computer. A short break
from work gives your body a welcome change in posture and helps to ensure you
remain comfortable and productive while you do work.
Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in
the way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
This section describes the control features to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not
displayed.
Table 2-1. Direct access controls
1
2
3
Icon Control Description
DDC-CI
Exit Exit from menu
Input Change Switches the video input source
Decrease/Left
Brightness Direct access to Brightness adjustment
Increase/Up
Press and hold for 10 seconds to enable or disable
the DDC-CI function
Left browsing key
For decreasing the value on adjustment bar/tune
inPress to move to last item
Right browsing key
For increasing the value on adjustment bar/tune in
Press to move to next item
To access OSD menu
Menu
4
Enter
Press to confirm selection
Press and hold for 10 seconds will lock menu/unlock menu
Press to enter next level on main menu/sub menu
status or enter previous level on adjustment bar
Chapter 2. 2-3
Using the On-Screen Display (OSD) controls
To adjust the settings, the user controls can be viewed through the OSD.
Adjusts overall screen Brightness/Contrast/DCR
Exit
OK
To use the controls:
1.Press
2.Use
to open the main OSD menu.
or to move among the icons. Select an icon and press to access that
function. If there is a sub-menu, you can move between options using
then press
to select that function. Use or to make adjustments. Press
to save.
or ,
to move backwards through the sub-menus and exit from the OSD.3.Press
4.Press and hold
adjustments to the OSD. Press and hold
for 10 seconds to lock the OSD. This will prevent accidental
for 10 seconds to unlock the OSD and
allow adjustments to the OSD.
5.Enables DDC/CI by default. Use OSD Exit Key, Press and hold
seconds to disable / enable DDC/CI function. The words "DDC/CI disable"
shows on the screen.
for 10
Chapter 2. 2-4
Table 2-2. OSD functions
OSD Icon on Main
Menu Submenu Description
Brightness Adjusts overall screen
brightness
Contrast Adjusts difference between
Brightness/
Contrast/
/DCR
DCR Enable dynamic contrast
light and dark areas
ratio.
Color Adjusts intensity of red,
green, and blue.
Image Properties
Preset mode
•Bluish
Custom
•Red: Increases or
decreases the saturation
of ’red’ in the image.
•Green: Increases or
decreases the saturation
of ’green’ in the image.
•Blue: Increases or
decreases the saturation
of ’blue’ in the image.
•Save: Saves the custom
color choices.
Input signal This monitor can accept
video signals through three
different connectors. Most
desktop computers use a
analog connector. Select
digital among OSD Controls
when you use HDMI / DP /
Type-C connector.
Controls and
Adjustments
All input ports
lartueN •
BGRs •
hsiddeR •
- Select 1-HDMI(digital)
- Select 2-DP (digital)
- Select 3-Type-C (digital)
Chapter 2. 2-5
Table 2-2. OSD functions
OSD Icon on Main
Menu Submenu Description
Scaling •Selects type of scaled
image.
Image Properties
• Original AR:Same
Aspect Ratio with input
signal.
•Full Screen: Expand
image to full screen..
Over Drive •Off
• Normal
•Extreme
Low Blue Light •On
• Off
Information Shows resolution, refresh
rate, and product details.
Options
Note: This screen does not
allow any changes to the
settings.
Menu Language Changes languages of menu.
Note: The language chosen
only affects the language of
the OSD. It has no effect on
any software running on the
computer.
Menu Position Adjusts menu location.
Controls and
Adjustments
All input ports
Default
Default returns the menu
position to the default
settings.
Custom
• Horizontal: Changes the
horizontal position of the
OSD.
•Vertical: Changes the
vertical position of the
OSD.
Save
•Save the custom position
choices.
Factory default Cancel
Reset
*Low Blue Light Mode is reducing the blue light content.
*The use of Extreme Mode (response time) may result in reduced display quality when fast
moving video graphics are displayed. Users should check Extreme Mode (response time) to verify
if it is compatible with any applications they would like to use it with.
Chapter 2. 2-6
Table 2-2. OSD functions
OSD Icon on Main
Menu Submenu Description
Accessibility Changes button repeat rate
and menu time-out settings.
Options
Button repeat rate
• Off
• Default
• Slow
Menu time out: Set the
duration of time that the
OSD will remain active when
no operation is performed.
Always on USB
•On
•Off
Controls and
Adjustments
All input ports
Chapter 2. 2-7
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to
your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the
image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to
reattach the CRT monitor temporarily until you have re-configured the system;
preferably to 1920 x 1080 at 60 Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
480p (640x480) 60Hz
480p (720x480) 60Hz
720p 50/60Hz
1080i 50/60Hz
1080p 50/60Hz
720x400 70 Hz
640x480 60 Hz
800x600 60 Hz
1024x768 60 Hz
1280x1024 60 Hz
1440x900 60 Hz
1600x900 60 Hz
1680x1050 60 Hz
1920x1080 60 Hz
Timing Refresh rate(Hz)
Chapter 2. 2-8
Understanding power management
Power management is invoked when the computer recognizes that you have not used
your mouse or keyboard for a user-definable period. There are several states as
described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table 2-4. Power indicator
State Power Indicator Screen
On Green Normal
Standby/Suspend Amber Blank Press a key or
Off Off Blank Press the power
Restoring
Operation Compliance
ENERGY STAR
move the mouse
There may be a
slight delay
before the image
reappears.
Note: Standby
also occurs if
there is no image
output to the
monitor.
button
ENERGY STAR
There may be a
slight delay
before the image
reappears.
Chapter 2. 2-9
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
•Apply water or liquid directly to your monitor.
•Use solvents or abrasives.
•Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
•Touch the screen area of your monitor with sharp or abrasive items. This type of
contact may cause permanent damage to your screen.
•Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
•Lightly dampen a soft cloth with water and use this to gently wipe the covers and
the screen.
•Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and stand
Step 1: Place the monitor on a soft and flat surface.
Step 2: Remove the base and stand from the monitor.
Wall Mounting (Optional)
Refer to the instructions that come with the base mounting kit. To convert your LCD
display from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned Off, then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.
Step 3: Remove the base from the monitor, refer to "Detaching the monitor base and
stand".
Chapter 2. 2-10
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit
VESA hole
(100mm x100mm distance), VESA Mounting Screw M4 x 10 mm.
Step 5: Attach the LCD display to the wall, following the instructions in the wallmounting kit.
For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg
Chapter 2. 2-11
Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the
monitor driver, troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications for type-model 61B8-RAR3-WW
Dimensions Depth 250 mm (9.84 in.)
Panel Size 23.8 in.
Stand Tilt Range: -5° ~ 30°
VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.)
Image Viewable image size 604.47mm (23.8 inch)
Height 373.4 mm (14.7 in.)
Width 540.2 mm (21.27 in.)
Backlight LED
Aspect ratio 16:9
Maximum height 296.46mm (11.67 inch)
Maximum width 527.04mm ( 20.758inch)
Pixel pitch 0.2058mm (0.008 inch)
Power input Supply voltage 100-240V AC
Max supply current 1.5A
Power consumption
Note: Power consumption
figures are for the monitor
and the power supply
combined
Video input (DP) Interface
Normal operation <110W (max)
<17W (typical)
Standby/Suspend <0.5W
Off <0.5W
DP
Input signal
Horizontal
addressability
Vertical addressability 1080 lines (max)
Clock frequency
VESA TMDS (Panel Link™)
1920 pixels (max)
148. MHz
Chapter 3. 3-1
Table 3-1. Monitor specifications for type-model 61B8-RAR3-WW
Video input (HDMI)Interface
HDMI
Input signal
VESA TMDS (Panel Link™)
Horizontal addressability 1920 pixels (max)
--
Vertical addressability
1080 lines (max)
Clock frequency
148.5 MHz
Video input (Type-C)Interface
Input signal
Type-C
VESA TMDS (Panel Link™)
Horizontal addressability 1920 pixels (max)
--
Vertical addressability
1080 lines (max)
Clock frequency
148.5 MHz
CommunicationsVESA DDCCI
Supported Display
Horizontal frequency
30 kHz - 83 kHz
Modes
Vertical frequency
50 Hz - 76 Hz
Native Resolution1920 x 1080 at 60 Hz
TemperatureOperating
0 to 40 C (32 to 104 F)
Storage
Shipping
HumidityOperating
Storage
Shipping
-20 to 60 C (-4 to 140 F)
-20 to 60 C (-4 to 140 F)
10% to 80% non-condensing
5% to 95% non-condensing
5% to 95% non-condensing
Chapter 3. 3-2
Troublesh oo ti ng
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
The words "Out The system is set to a If you are replacing an "Selecting a
of Range" are display mode which old monitor, reconnect it supported display
shown on the is not supported by and adjust the display mode"on page 2-8
screen, and the the monitor. mode to within the
power indicator specified range for your
is flashing green. new monitor.
The image
quality is
unacceptable.
The power • The monitor’s • Be sure the power "Connecting and
indicator is not power switch is cord is connected turning on your
lit and there is not switched on. properly. monitor"on page 1-5
no image.
Screen is blank The monitor is in • Press any key on the "Understanding
and power Standby/Suspend keyboard or move power
indicator is mode. the mouse to restore management"on
amber. operation.
If using a Windows
system, restart the system
in safe mode, then select a
supported display mode
for your computer.
If these options do not
work, contact the Support
Center.
The video signal cable
is not connected with
the monitor or system
completely.
The color settings
may be incorrect.
• The power cord is
• There is no power
loose or
disconnected.
at the outlet.
Be sure the signal cable is
firmly plugged into the
system and monitor.
Select another color
setting from the OSD
menu.
• Be sure the outlet has
• Power on the
• Try using another
• Try using another
• Check the Power
power.
monitor.
power cord.
electrical outlet.
Options settings on
your computer.
"Connecting and
turning on your
monitor"on page 1-5
"Adjusting your
monitor image"on
page 2-3
page 2-9
Chapter 3. 3-3
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
The power
indicator is
orange, but there
is no image.
The video signal cable
is loose or
disconnected from the
system or monitor.
Be sure the video cable is
connected with the
system properly.
"Connecting and
turning on your
monitor"on page 1-5
The monitor Adjust the brightness and "Adjusting your
brightness and contrast setting on the monitor image"on
contrast are at the OSD menu. page 2-3
lowest setting.
One or more of This is a characteristic If there are more than five Appendix A."Service
the pixels appear of the LCD pixels missing, contact and Support"on page
discolored. technology and is not
the Support Center. A-1
an LCD defect.
• Fuzzy lines
in text or a
blurry
image.
• Horizontal
or vertical
lines
through the
image.
• Image setup has
not been
optimized.
• Your system
Display
Properties setting
have not been
optimized.
Adjust the resolution
settings on your system
to match the native
resolution for this
monitor: 1920 x 1080 at 60
Hz.
Perform automatic image
setup. If automatic image
setup does not help,
perform manual image
setup.
When working in the
native resolution, you
may find additional
improvements by
"Adjusting your
monitor image"on
page 2-3
"Selecting a
supported display
mode"on page 2-8
See the Advanced
section of your
system’s display
properties.
adjusting the Dots Per
Inch (DPI) setting on your
system.
Chapter 3. 3-4
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7,
Microsoft Windows 10.
Installing the monitor driver in Windows 7
To use the Plug and Play feature in Microsoft Windows 7, do the following:
1. Turn off the computer, all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the
Windows 7 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/T24m_10, find the
corresponding monitor driver and download it to a PC to which this monitor is
connected (such as a desktop).
5. Open the Display Properties window by clicking Start, Control Panel and
Hardware and Sound icon. and then clicking the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to
14. Select the "lenT24m-10.inf" file and click the Open button. Click the OK button.
15. In the new window, select LEN T24m-10 and click Next.
16. After the installation is complete, delete all downloaded files and close all
17. Restart the system. The system will automatically select the maximum refresh
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.
the following path:
X:\Monitor Drivers\Windows 7
(where X indicates "the folder in which the downloaded driver is located" (such as
a desktop)).
windows.
rate and corresponding Color Matching Profiles.
Chapter 3. 3-5
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the
Windows 10 operating system.
4. From the Lenovo website http://support.lenovo.com/docs/T24m_10, find the
corresponding monitor driver and download it to a PC to which this monitor is
connected (such as a desktop).
5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose
Control Panel, then double click the icon of Hardware and Sound, and then click
Display.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to find the driver program.
12. Select Pick from the list of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to
the following path:
X:\Monitor Drivers\Windows 10
(where X indicates "the folder in which the downloaded driver is located" (such as
a desktop)).
14. Select the "lenT24m-10.inf" file and click the Open button. Click the OK button.
15. In the new window, select LEN T2 m-10 and click Next. 4
16. After the installation is complete, delete all downloaded files and close all
windows.
17. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640
x 480 at a refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For
more information on contacting the Support Center, please see Appendix A."Service
and Support"on page A-1
Chapter 3. 3-6
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product
specifications and instructions, natural or personal disaster, or unauthorized
alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
• Images burned onto the screen of a CRT monitor. Burned image is preventable by
• Physical damage to covers, bezel, base and cables.
• Scratches
Service parts
The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to
supprot the customer warranty. Parts are for service use only. The table below shows
information for model 61B8-RAR3-WW.
T abl e 3- 3. List of service parts
utilizing a moving screen saver or power management.
or punctures on monitor screens.
FRU (FIELD
REPLACEABLE UNIT)
PART NUMBER
01YY009
01YY010
01YY 011 T24m-10 FRU
DESCRIPTION Machine
T24m-10- 23.8”FRU
Monitor
(HDMI+DP+Type-C)
T24m-10- Type-C
cable Rohs
Stand and Base
COLOR
Type/Model(MTM)
61B8 Raven Black
61B8
1B8
6
Raven Black
Raven Black
Chapter 3. 3-7
Appendix A. Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of your product. Refer to the Lenovo Limited
Warranty for a full explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted
computer accessories and content. Go to: http://www.lenovo.com/register
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during
the warranty period. In addition, if your option is installed in a Lenovo computer, you might be
entitled to service at your location. A Lenovo technical support representative can help you
determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be available
until 90 days after the option has been withdrawn from marketing. After that time, the support
is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also
available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer,
model, serial number and manual, the exact wording of any error message, description of the
problem, and the hardware and software configuration information for your system.
Your technical support representative might want to walk you through the problem while you
are at your computer during the call.
Telephone numbers are subject to change without notice. The most up-to-date telephone list
for Lenovo Support is always available at: http://consumersupport.lenovo.com
Country or Region Telephone Number
Argentina 0800-666-0011
(Spanish, English)
Australia 1-800-041-267
(English)
Austria 0810-100-654 (For local rate)
(German)
Belgium Warranty service and support: 02-339-36-11
(Dutch, French)
Bolivia 0800-10-0189
(Spanish)
Appendix A. A-1
Country or Region Telephone Number
Brazil Calls made from within the Sao Paulo region: 11-3889-8986
Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or service
may be used. Any functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead.
However, it is the user 's responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in
this document. The furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to:
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in new editions
of the publication. Lenovo may make improvements and/or changes in the product(s) and/or
the program(s) described in this publication at any time without notice.
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
The products described in this document are not intended for use in implantation or other life
support applications where malfunction may result in injury or death to persons. The
information contained in this document does not affect or change Lenovo product
specifications or warranties. Nothing in this document shall operate as an express or implied
license or indemnity under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained in specific environments and is presented
as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary
significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Appendix B. B-1
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle
their equipment when it is no longer needed. Lenovo offers a variety of programs and services
to assist equipment owners in recycling their IT products. For information on recycling
Lenovo products, go to:
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is
the property of the company, you must do so in accordance with the Law for Promotion of
Effective Utilization of Resources. Computers and monitors are categorized as industrial waste
and should be properly disposed of by an industrial waste disposal contractor certified by a
local government. In accordance with the Law for Promotion of Effective Utilization of
Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the
collecting, reuse, and recycling of disused computers and monitors. For details, visit the
Lenovo W
Promotion of Effective Utilization of Resources, the collecting and recycling of home-used
computers and monitors by the manufacturer was begun on October 1, 2003. This service is
provided free of charge for home-used computers sold after October 1, 2003. For details, visit
the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above
collecting and recycling a disused computer or monitor.
eb site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law for
for
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries,
or both:
Lenovo
The Lenovo logo
ThinkCenter
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or service marks of
others.
Following information is only for EU-menber states:
The mark shown to the right is in compiliance with the Waste Electrical and
Electronic Equipment Directive 2012/19/EU(WEEE).The mark indicates
the requirement NOT to dispose the equipment as unsorted municipal
waste,but use the return and collection systems according to local law.
Appendix B. B-2
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer.
Do not use the ac power cord for other devices.
Appendix B. B-3
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