Lenovo RD550 User Manual

ThinkServerRD550andRD650
Safety,Warranty,andSupportInformation

MachineTypes:70CV,70CW,70CX,70CY,70D0,70D1,70D2,70D3,70D4,
70D5,70DR,70DS,70DT,and70DU

Note:Beforeusingtheinformationandtheproductitsupports,besuretoreadand
understandthefollowing:

•“Safetyinformation”onpageiii

•Chapter3“LenovoLimitedWarranty”onpage15

•Chapter5“Notices”onpage29

FirstEdition(September2014)

©CopyrightLenovo2014.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifdataorsoftwareisdelivered
pursuantaGeneralServicesAdministration“GSA”contract,use,reproduction,or
disclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Safetyinformation...................iii

Chapter1.Informationresources..............1

Documentation....................1

ThinkServerWebsite..................3

LenovoSupportWebsite.................3

Recordingyourserverinformation..............3

Chapter2.Helpandservice................5

RegisteringyourserverwithLenovo..............5

Beforeyoucall.....................5

Callingforservice....................5

WorldwideLenovoSupporttelephonelist...........6

Usingotherservices...................12

Purchasingadditionalservices...............13

Chapter3.LenovoLimitedWarranty.............15

Part1-GeneralT erms..................15

Part2-Country-specificTerms...............19

Part3-WarrantyServiceInformation.............22

SuplementodeGarantíaparaMéxico.............24

Chapter4.CustomerReplaceableUnits(CRUs).........27

Chapter5.Notices...................29

Additionalnoticeinformation................30

EuropeanUnioncompliancemark..............30

Eurasiancompliancemark.................30

Trademarks......................30

©CopyrightLenovo2014i

iiThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Safetyinformation

Note:Beforeusingtheproduct,besuretoreadandunderstandthemultilingual

safetyinstructionsonthedocumentationDVDthatcomeswiththeproduct.

Antesdeusaroproduto,leiaeentendaasinstruçõesdesegurançamultilíngues
noDVDdedocumentaçãoqueoacompanha.

Предидаизползватетозипродукт ,задължителнопрочететеивникнетев
многоезичнитеинструкциизабезопасноствDVDдискасдокументация,
койтосепредоставяспродукта.

Prijeupotrebeovogproizvodaobaveznopročitajtevišejezičnesigurnosneupute
kojesenalazenaDVD-usdokumentacijomkojidobivateuzproizvod.

Předpoužitímproduktujetřebasipřečístaporozumětbezpečnostnímpokynům
uvedenýmnadiskuDVDsdokumentací,kterýjedodávánsproduktem.

Førdubrugerproduktet,skaldusørgeforatlæseogforstådesikkerhedsforskrifter,
derfindespåfleresprog,pådendokumentations-dvd,derfølgermedproduktet.

LuetuotteenmukanatoimitetullaDVD-tietolevylläolevatmonikielisetturvaohjeet
ennentämäntuotteenkäyttöä.

Avantd'utiliserleproduit,veillezàbienlireetcomprendrelesinstructionsde
sécuritémultilinguesfigurantsurleDVDdedocumentationfourniavecleproduit.

Πρινχρησιμοποιήσετετοπροϊόν,βεβαιωθείτεότιέχετεδιαβάσεικαικατανοήσει
τιςοδηγίεςασφάλειας,οιοποίεςείναιδιαθέσιμεςσεδιάφορεςγλώσσεςστοDVD
τεκμηρίωσηςπουσυνοδεύειτοπροϊόν.

VorVerwendungdesProduktssolltenSieunbedingtdiemehrsprachigen
SicherheitsanweisungenaufderDokumentations-DVDlesen,dieimLieferumfang
desProduktsenthaltenist.

Atermékhasználataelőttmindenképpenolvassaelésértelmezzeatermékhez
kapottdokumentációsDVDlemezentalálható,többnyelvenelolvashatóbiztonsági
előírásokat.

©CopyrightLenovo2014iii

Primadiutilizzareilprodotto,accertarsidileggereecomprendereleinformazioni
sullasicurezzamultilinguedisponibilisulDVDdidocumentazionefornitoconil
prodotto.

製品をご使用になる前に、製品に付属のDocumentationDVDに収録されてい
るマルチリンガルの「安全に正しくご使用いただくために」を読んで理解
してください。

제품을사용하기전에제품과함께제공되는문서DVD의다국어안전지침
을주의깊게읽어보십시오.

Voordatuhetproductgebruikt,moetuervoorzorgendatudemeertalige
veiligheidsinstructiesopdedocumentatie-dvdvanhetproducthebtgelezenen
begrijpt.

Przedskorzystaniemzproduktunależyzapoznaćsięzwielojęzycznymi
instrukcjamibezpieczeństwaznajdującymisięnapłycieDVDzdokumentacją
dostarczonąwrazzproduktem.

Antesdeutilizaroproduto,leiaatentamenteasinstruçõesdesegurança
multilinguesqueconstamnoDVDdedocumentaçãofornecidocomoproduto.

Înaintedeautilizaprodusul,asiguraţi-văcăaţicititşiînţelesinstrucţiunilede
siguranţăînmaimultelimbidepeDVD-ulcudocumentaţiecareînsoţeşte
produsul.

Førdubrukerproduktet,måduleseogforstådenflerspråklige
sikkerhetsinformasjonenpåDVDenmeddokumentasjonsomfølgermed
produktet.

Преждечемиспользоватьэтотпродукт,внимательноознакомьтесьс
инструкциямипотехникебезопасностинаразныхязыках,которыеможно
найтинаDVD-дискесдокументациейвкомплектеспродуктом.

在使用本产品之前，请务必先阅读和了解产品附带的文档DVD中的多语言安
全说明。

Prenegotoupotrebiteproizvodobaveznopaljivoproitajteiprouiteviejeziko
uputstvozabezbednostnadokumentacionomDVD-ukojistedobiliuzproizvod.

PredpouvanmproduktusipretajteviacjazynbezpenostnpokynynadiskuDVDs
dokumentcioudodanomsproduktom.

Predenzačneteuporabljatiizdelek,jepomembno,daprebereteinrazumete
večjezičnavarnostnanavodilanaDVD-juzdokumentacijo,kistegaprejeliskupaj
zizdelkom.

ivThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Antesdeutilizarelproducto,asegúresedeleerycomprenderlasinstrucciones
deseguridadmultilingüesdelDVDdedocumentaciónqueseproporcionacon
elproducto.

Varnogamedattläsasäkerhetsinstruktionernapådokumentations-DVD-skivan
somföljermedprodukteninnandubörjaranvändaprodukten.

使用本產品之前，請務必閱讀並瞭解產品隨附的文件DVD上的多國語言版
本安全資訊。

Buürünükullanmadanönce,ürünlebirliktegönderilenbelgeDVD'siüzerindeki
çokdiliçerengüvenlikyönergeleriniokuyupanladýðýnýzdaneminolun.

Передвикористаннямцьогопродуктууважноознайомтесязінструкціями
зтехнікибезпекинарізнихмовах,щоможназнайтинаDVD-дискуз
документацієювкомплектізпродуктом.

Important:

Ensurethatyoureadandunderstandallcautionanddangerstatementsin
thisdocumentbeforeyouperformtheprocedures.Readandunderstandany
additionalsafetyinformationthatisincludedwiththeserveroroptionaldevice
beforeyouinstall,remove,orreplacethedevice.

ThinkServerRD550andRD650Safety,Warranty,andSupportInformationv

Statement1

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,

orreconfigurationofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothis

product.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water ,orstructural

damage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,

andmodemsbeforeyouopenthedevicecovers,unlessinstructedotherwisein
theinstallationandconfigurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewhen

installing,moving,oropeningcoversonthisproductorattacheddevices.

Toconnect:Todisconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndevicesON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

viThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Statement2

DANGER

Dangerofexplosionifbatteryisincorrectlyreplaced.

Whenreplacingthelithiumcoincellbattery,useonlythesameoran
equivalenttypethatisrecommendedbythemanufacturer.Thebattery
containslithiumandcanexplodeifnotproperlyused,handled,ordisposed
of.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

Statement3

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,or
transmitters)areinstalled,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproduct

couldresultinexposuretohazardouslaserradiation.Thereareno
serviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthan

thosespecifiedhereinmightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaser
diode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotview
directlywithopticalinstruments,andavoiddirectexposuretothebeam.

ThinkServerRD550andRD650Safety,Warranty,andSupportInformationvii

Statement4

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)

<32kg(70.5lb)<55kg(121.2lb)<100kg(220.5lb)

CAUTION:
Usesafepracticeswhenlifting.

Statement5

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepower
supplydonotturnofftheelectricalcurrentsuppliedtothedevice.The
devicealsomighthavemorethanonepowercord.T oremoveallelectrical
currentfromthedevice,ensurethatallpowercordsaredisconnectedfrom
thepowersource.

viiiThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Statement6

CAUTION:
Ifyouinstallastrain-reliefbracketoptionovertheendofthepowercord
thatisconnectedtothedevice,youmustconnecttheotherendofthe
powercordtoapowersourcethatiseasilyaccessibleincaseitneedsto
bedisconnected.

Statement7

CAUTION:
Ifthedevicehasdoors,ensurethatyouremoveorsecurethedoorsbefore
movingorliftingthedevicetoprotectagainstpersonalinjury.Thedoorswill
notsupporttheweightofthedevice.

Statement8

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowing
labelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponent
thathasthislabelattached.Therearenoserviceablepartsinsidethese
components.Ifyoususpectaproblemwithoneoftheseparts,contactaservice
technician.

ThinkServerRD550andRD650Safety,Warranty,andSupportInformationix

Statement9

CAUTION:
Disconnectthehot-swapfancablesbeforeremovingthefanfromthedevice
toprotectagainstpersonalinjury.

Statement10

CAUTION:
Thefollowinglabelindicatesasharp-edgehazard.

Statement11

CAUTION:
Thefollowinglabelindicatesapotentialheathazard.

Statement12

DANGER

Overloadingabranchcircuitisapotentialfirehazardandashockhazardunder
certainconditions.T oavoidthesehazards,ensurethatyoursystemelectrical
requirementsdonotexceedbranchcurrentratingsattheinstallationsite.

xThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Statement13

CAUTION:
Ensurethattherackissecuredproperlytoavoidtippingwhentheserver
unitisextendedontherails.

Statement14

CAUTION:
SomeaccessoryoroptionboardoutputsexceedClass2orlimitedpower
sourcelimits.Y oumustinstalltheappropriateinterconnectingcablingin
accordancewithyourlocalelectricalcoderequirements.

Statement15

CAUTION:
Thepower-controlbuttononthedevicemayputthedeviceinstandbymode
insteadofturningoffthedevice.Inaddition,thedevicemighthavemultiple
connectionstodcpower.Toremoveallelectricalcurrentfromthedevice,
ensurethatallconnectionstodcpoweraredisconnectedatthedcpower
inputterminals.

ThinkServerRD550andRD650Safety,Warranty,andSupportInformationxi

Statement16

CAUTION:
Toreducetheriskofelectricshockorenergyhazards:

•Thisequipmentmustbeinstalledbytrainedservicepersonnelina
restricted-accesslocation,asdefinedbyyourlocalelectricalcodeand
thelatesteditionofIEC60950.

•Thebranchcircuitovercurrentprotectionmustberatedinaccordance
withlocalelectricalcoderequirements.

•Use1.3mm

2

or16AmericanWireGauge(AWG)copperconductoronly,

notexceeding3metersinlength.

•T orquethewiring-terminalscrewsto1.4newton-metersor12
inch-pounds.

•Provideareadilyavailable,approvedandrateddisconnectdeviceinthe
fieldwiring.

Statement17

CAUTION:
ThisproductcontainsaClass1Mlaser .Donotviewdirectlywithoptical
instruments.

Statement18

CAUTION:
Donotplaceanyobjectontopofrack-mountedproducts.

xiiThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Statement19

CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.

Statement20

CAUTION:
Alithiumionbatteryisprovided.Toavoidpossibleexplosion,donotburnthe
battery.ReplacethebatteryonlywiththeLenovo-approvedpart.Recycleor
discardthebatteryasinstructedbylocalregulations.

ThinkServerRD550andRD650Safety,Warranty,andSupportInformationxiii

xivThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Chapter1.Informationresources

Youcanusetheinformationinthischaptertoaccessusefulresourcesrelatingto
yourneedswhenusingtheLenovo

®

ThinkServer

®

product.

Documentation

Thistopicprovidesageneraldescriptionofeachdocumentforyourserverand
instructionsonhowtoobtainallthedocuments.

Printeddocument

Thefollowingdocumentisprintedoutandincludedinyourserverpackage.

ReadMeFirst

Thisisamultilingualdocumentyoushouldreadfirst.Thisdocumentguidesyouto
readthecompletewarranty,support,andsafetyinformationonthedocumentation
DVDthatcomeswithyourserverbeforeusingtheproduct.Thisdocumentalso
providesinformationabouthowtofindthemostup-to-dateinformationonthe
LenovoSupportWebsite.

RackInstallationInstructions(availableonsomemodels)

Thisdocumentprovidesinstructionsonhowtoinstallyourserverintoastandard
rackcabinetbyusingtherailkit(ifavailable)shippedwiththeserver.

Note:Dependingonthemodel,aprintedEnglishversionofthisdocumentmight
beincludedinyourserverpackage.PDFversionsofotherlanguagesareprovided
onthedocumentationDVDthatcomeswiththeserver.

DocumentationDVD

ThedocumentationDVD,whichcomeswithyourserver,containsvarious
documentsforyourserverinPortableDocumentFormat(PDF)andHyperT ext
MarkupLanguage(HTML).ThedocumentationDVDisnotbootable.Toviewthe
documentsontheDVD,youwillneedacomputerwithaWebbrowserandthe
AdobeReaderprogram,whichisavailablefordownloadat:
http://www.adobe.com

TostartthedocumentationDVD,inserttheDVDintotheopticaldrive.TheDVDis
AutoPlayenabledandstartsautomaticallyinmostenvironments.IftheDVDfails
tostartorifyouareusingaLinux

®

operatingsystem,openthelaunch.htmfile

locatedintherootdirectoryoftheDVD.

©CopyrightLenovo20141

Note:LenovomaintainspagesontheWorldWideWeb,whereyoucangetthe
latesttechnicalinformationanddownloaddocumentationordevicedriversand
updates.SomeinformationinthedocumentsonthedocumentationDVDmight
changewithoutnoticeafterthefirstreleaseoftheDVD.Y oucanalwaysobtainall
themostup-to-datedocumentationforyourserverfromtheLenovoWebsiteat:
http://www.lenovo.com/UserManuals

ThefollowingdocumentsareonthedocumentationDVDthatcomeswithyour
server:

•Safety,Warranty,andSupportInformation

ThisdocumentincludestheLenovowarrantystatement,CustomerReplaceable
Units(CRUs)information,andinformationabouthowtocontacttheLenovo
CustomerSupportCenter.Thisdocumentalsoincludesallthesafety
statementsthatyoushouldreadandunderstandbeforeusingtheproduct.

•LenovoLicenseAgreement

ThisdocumentincludesthetermsandconditionsoftheLenovoLicense
Agreement.

•UserGuideandHardwareMaintenanceManual

Thisdocumentprovidesdetailedinformationtohelpyougetfamiliarwithyour
serverandhelpyouuse,configure,andmaintainyourserver.

•RackInstallationInstructions

Thisdocumentprovidesinstructionsonhowtoinstallyourserverintoa
standardrackcabinetbyusingtherailkit(ifavailable)shippedwiththeserver.

•ThinkServerSystemManagerUserGuide

Thisdocumentprovidesinformationaboutserverremotemanagement.
ThisdocumentisinEnglishonly.Y oumightfindthisdocumentonthe
documentationDVDthatcomeswithyourserver.Ifnot,downloaditfromthe
LenovoWebsiteat:
http://www.lenovo.com/UserManuals

Note:Toobtainadvancedremotemanagementfunctions,installaThinkServer
SystemManagerPremium(TSMPremium)ontheTSMPremiumconnector
onthesystemboard.

•MegaRAIDSASSoftwareUserGuide

ThisdocumentprovidesinformationaboutRedundantArrayofIndependent
Disks(RAID)andhowtousetheutilityprogramstoconfigure,monitor,and
maintainyourserverRAIDandrelateddevices.ThisdocumentisinEnglish
only.

2ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

•Otherdocuments

YoumightfindotherdocumentsfortheHostBusAdapter(HBA),Ethernet
card,orotheroptionalpartsonthedocumentationDVD.

Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadme
filesandonlinehelp,thatcomeswiththeoperatingsystemorsoftwareprogram.

ThinkServerWebsite

TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelp
youbuy,use,upgrade,andmaintainyourserver.Youalsocandothefollowingby
visitingtheThinkServerWebsiteat:
http://www.lenovo.com/thinkserver

•Shopforserversaswellasupgradesandaccessoriesforyourserver.

•Purchaseadditionalservicesandsoftware.

•Purchaseupgradesandextendedhardwarerepairservices.

•AccesstheLenovoLimitedWarranty(LLW).

•Accesstheonlinemanualsforyourproducts.

•Accesstroubleshootingandsupportinformationforyourservermodeland
othersupportedproducts.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourservermodel.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Recordingyourserverinformation

Recordinginformationaboutyourservercanbehelpfulifyoueverneedtohave
yourserverserviced.

Chapter1.Informationresources3

Theproductname,machinetypeandmodel,andserialnumberarelabeledon
yourserver.Theinformationhelpssupporttechnicianstoidentifyyourserverand
providefasterservice.Usethefollowingtabletorecordtheinformation.

Productname

Machinetypeandmodel(MT-M)

Serialnumber(S/N)

Dateofpurchase

________________________________________

________________________________________

________________________________________

________________________________________

4ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Chapter2.Helpandservice

Thischaptercontainsinformationaboutobtaininghelpandservice.

RegisteringyourserverwithLenovo

YoucanregisteryourserverwithLenovobyfollowingtheinstructionsat:
http://www.lenovo.com/register

Whenyouregisteryourserver,informationisenteredintoadatabase,which
enablesLenovotocontactyouincaseofarecallorothersevereproblem.After
youregisteryourserverwithLenovo,youwillreceivequickerservicewhenyou
callLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.

Beforeyoucall

Beforeyoucall,dothefollowingtotrytosolvetheproblembyyourself:

•Checkallcablestomakesurethattheyareconnected.

•Checkthepowerswitchestomakesurethatthesystemandoptionaldevices
areturnedon.

•Usethetroubleshootinginformationinyoursystemdocumentationonthe
documentationDVDthatcomeswithyourproduct.

•Checkfortheupdatedinformation,newdevicedrivers,andhintsandtipson
theLenovoSupportWebsiteat:
http://www.lenovo.com/support

Ifpossible,beatyourproductwhenyoucall.Havethefollowinginformation
available:

•Machinetypeandmodel

•SerialnumbersofyourLenovohardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwareconfigurationinformation

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephone
throughtheCustomerSupportCenter.

Thefollowingservicesareavailableduringthewarrantyperiod:

©CopyrightLenovo20145

•Problemdetermination-T rainedservicepersonnelareavailabletoassistyou
withdeterminingahardwareproblemanddecidingwhatactionisnecessaryto
fixtheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.

•EngineeringChangemanagement-Theremightbechangesthatare
requiredafteraproducthasbeensold.Lenovooryourresellerwillmake
selectedEngineeringChanges(ECs)thatapplytoyourhardwareavailable.

Thewarrantydoesnotcoverthefollowing:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoor
non-warrantedLenovoparts

•Identificationofsoftwareproblemsources

•ConfigurationoftheUnifiedExtensibleFirmwareInterface(UEFI)BasicInput
OutputSystem(BIOS)aspartofaninstallationorupgrade

•Changes,modifications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

SeeChapter3“LenovoLimitedWarranty”onpage15

forthewarrantytypeand
durationforyourproduct.Youmustretainyourproofofpurchasetoobtain
warrantyservice.

WorldwideLenovoSupporttelephonelist

Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-date
telephonelistforLenovoSupportisalwaysavailableat:
http://www.lenovo.com/support/phone

CountryorregionTelephonenumber

Africa

Algeria

AntiguaandBarbuda

Anguilla

Argentina

Australia

Austria

SouthAfrica:0800110756(English,Afrikaans)
CentralAfrica:contactthenearestBusinessPartner

[phone](French,English)

1-800-426-7378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

1-800-426-7378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

0800-666-0011(Spanish)

1800041267(English)

0810-100-654(German)

6ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

CountryorregionTelephonenumber

Bahamas

1-800-426-7378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

BahrainKanooIT:0097317711722

BahrainBusinessMachineLLC:0097317584302

Bangladesh

AWSPFloraLimited:
70-200-6853
88-0171-000-0000(Mobile)
Email:[e-mail]

Barbados

1-800-426-7378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

Belgium

Bermuda

02-339-36-11(Dutch,French)

1-8004267378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

Bolivia

Brazil

0800-10-0189(Spanish)

SaoPauloregion:(11)3889-8986
OutsideSaoPauloregion:0800-701-4815
(BrazilianPortuguese)

BruneiDarussalam800-1111

Bulgaria359-2-9734618

Canada1-800-565-3344(English,French)

CaymanIslands

1-800-426-7378
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

Chile800-361-213(Spanish)

Colombia1-800-912-3021(Spanish)

CostaRica0-800-011-1029(Spanish)

Croatia

0800-0426
callsoutsideCroatia

Cyprus80092537(Greek)

CzechRepublic

800-353-637

Chapter2.Helpandservice7

CountryorregionTelephonenumber

Denmark

Dominica

DominicanRepublic

Ecuador

EgyptTollFree:

ElSalvador800-6264(Spanish)

Estonia

Finland

France

Germany0800-5004618(Warrantyserviceandsupport)(German)

Grenada

Greece

Guatemala

Honduras

HongKong

Hungary[phone]

IndiaPrimaryTollFreeNumber:

Indonesia[phone]

7010-5150(Danish)
(Warrantyserviceandsupport)

1-800-426-7378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

1-866-434-2080(Spanish)

1-800-426911OPCION4(Spanish)

0800-0000-850
(English,Arabic)

[phone](Estonian,Russian,English)

Warrantyserviceandsupport:[phone](Finnish)

Hardware:0810-631-213(French)
(Warrantyserviceandsupport)

1-800-426-7378
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

LenovoBusinessPartner

Dial999-9190,waitforoperator,andrequesttoreach
877-404-9661(Spanish)

800-0123(Spanish)

(852)3516-8977
(Cantonese,English,Mandarin)

(English,Hungarian)

180030008465(Reliance)
SecondaryTollFreeNumber:
1800-419-4666(Tata)
(English,Hindi)
Email:[e-mail]

[phone]
(StandardChargesApply)
(English,BahasaIndonesia)

8ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

CountryorregionTelephonenumber

Ireland01-881-1444

(English)
(Warrantyserviceandsupport)

Israel

[phone]*6557(Hebrew,English)

Italy[phone]

(Warrantyserviceandsupport)
(Italian)

Jamaica

1-8004267378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

Japan

Jordan

0120-000-817(Japanese,English)

JordanBusinessSystems:0096265000999Ext713/127
GeneralComputer&Electronic(GCE):0096265513879
(English,Arabic)

Kazakhstan

[phone](StandardChargesApply)
(Russian,English)

Korea

080-513-0880(StandardChargesApply)
(Korean)

Kuwait

EasaHussainAlY ousifi:0096522445280
AM.KHORAFI:00965220011001127
KhorafiBusinessMachines(KBM):0096522594611
DiyarUnitedCompany:009654378383
RedingtonKuwait:0096524333203;25456250/25456251
(English,Arabic)

Latvia

Lebanon

[phone](Latvian,Russian)

Quantech:009611999500
ComputerBusinessMachine(CBM):009611680180
ElHacebS.A.L:009611771300
(Arabic)

LibyanArabJamahiriya

[phone](French,English)

Lithuania[phone]

Luxembourg

[phone](French)

Macao0800807

(852)3071-3559
(Cantonese,English,Mandarin)

Macedonia

[phone](Macedonian)

Malaysia1800-88-0013

(English,BahasaMelayu)

Chapter2.Helpandservice9

CountryorregionTelephonenumber

Malta

Mexico

MiddleEast

Morocco

Nepal[phone]

Netherlands

NewZealand

Nicaragua

Norway

OmanKhimjiRamdasComputerCommunicationSystems:00968

Pakistan

Panama

Paraguay009-800-52-10026

Peru

Philippines

Poland

Portugal

QatarAlManaComputerServices:0097444489966(ext.1992)

Romania

RussianFederation[phone]

[phone](English,Italian,Maltese,Arabic)

001-866-434-2080(Spanish)

[phone](Arabic,English)

[phone](Arabic)

[phone](mobile)
Email:[e-mail]

[phone](Dutch)

0508770506(English)

001-800-220-2282(Spanish)

8152-1550(Norwegian)

24696255
OverseasBusinessMachines(OBM):0096824601072,
24605018
GulfBusinessMachinesServices(GBMS):0096824559831

InternationalOfficeProducts(pvt)Ltd.:0092212422569,
00922132412023
SellingBusinessSystems:0092215689823

LenovoCustomerSupportCenter:001-866-434(TollFree)
(Spanish)

009-800-44-10119
(Spanish)

0-800-50-866OPCION2
(Spanish)

1-800-8908-6454(GLOBEsubscribers)
1-800-1441-0719(PLDTsubscribers)
(Tagalog,English)

[phone](Polish)

TollFree:808-225-115(Portuguese)

QatarComputerServicesW.L.L:0097444441212
(Arabic)

[phone](Romanian)

(StandardChargesApply)(Russian,English)

10ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

CountryorregionTelephonenumber

SaudiArabia8008445128(English,Arabic)

Singapore1-800-415-5529(English,Mandarin,BahasaMalaysia)

Slovakia

[phone]

Slovenia386-1-4255-205(Slovenian)

SouthAfrica0800110756(English,Afrikaans)

Spain[phone](Spanish)

St.KittsandNevis1-800-426-7378(English)

Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

St.Lucia1-800-426-7378(English)

Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

St.Vincent1-800-426-7378(English)

Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

SriLanka[phone](SumathiInformationsystems)

(English)

Sweden077-117-1040(Warrantyserviceandsupport)

(Swedish)

Switzerland0900-222-065(Warrantyserviceandsupport)

(German,French,Italian)

Taiwan

0800-000-702(Mandarin)

Thailand0018004415734

(Thai,English)

Tortola

1-8004267378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

TrinidadandT obago

1-8004267378(English)
Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

Turkey444-04-26

(Turkish)

Chapter2.Helpandservice11

CountryorregionTelephonenumber

TurksandCaicos1-8004267378(English)

Ukraine044-362-42-81

UnitedArabEmirates8000-3570-2810

UnitedKingdom

UnitedStates1-800-426-7378(English)

Uruguay

Venezuela

Vietnam

YemenAlKhirbashandAgencies:0096712098278

Telephone-basedtechnicalsupportonly.NoCRUoronsite
launchesAllrepairsperformedbylocalAuthorizedWarranty
ServiceProviders

(StandardChargesApply)(Ukrainian,Russian,English)

(StandardChargesApply)(English,Arabic)

08705-500-900(Standardwarrantysupport)
(English)

000-411-005-6649(Spanish)

0-800-100-2011(Spanish)

120-11072(TollFree)
+(84)835218000(StandardChargesApply)
(Vietnamese,English)

YemenBusinessMachines(YBM):00-9673213324,00-967
3214655,00-9673213909
(Arabic)

Usingotherservices

IfyoutravelwithaLenovonotebookcomputerorrelocateyourcomputertoa
countrywhereyourdesktop,notebook,orservermachinetypeissold,your
computermightbeeligibleforInternationalWarrantyService,whichautomatically
entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewill
beperformedbyserviceprovidersauthorizedtoperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnot
beavailableinallcountries.InternationalWarrantyServiceisdeliveredthrough
themethodofservice(suchasdepot,carry-in,oron-siteservice)thatisprovided
intheservicingcountry.Servicecentersincertaincountriesmightnotbeable
toserviceallmodelsofaparticularmachinetype.Insomecountries,feesand
restrictionsmightapplyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarranty
Serviceandtoviewalistofthecountrieswhereserviceisavailable,goto
http://www.lenovo.com/support,clickWarranty,andfollowtheinstructionson
thescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoService
PacksforyourinstalledMicrosoft

®

Windows

®

product,refertotheMicrosoft

12ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

ProductSupportServicesWebsiteathttp://support.microsoft.com/directoryor
youcancontacttheCustomerSupportCenter.Somefeesmightapply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,such
assupportforhardware,operatingsystems,andapplicationprograms;network
setupandconfigurationservices;upgradedorextendedhardwarerepairservices;
andcustominstallationservices.Serviceavailabilityandservicenamesmight
varybycountryorregion.Formoreinformationabouttheseservices,gotothe
LenovoWebsiteat:
http://www.lenovo.com

Chapter2.Helpandservice13

14ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Chapter3.LenovoLimitedWarranty

L505-0010-0208/2011

ThisLenovoLimitedWarrantyconsistsofthefollowingparts:

Part1-GeneralT erms

Part2-Country-specificT erms

Part3-WarrantyServiceInformation

ThetermsofPart2replaceormodifytermsofPart1asspecifiedforaparticular
country.

Part1-GeneralT erms

ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyou
purchasedforyourownuseandnotforresale.ThisLenovoLimitedWarrantyis
availableinotherlanguagesatwww.lenovo.com/warranty.

WhatthisWarrantyCovers

LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfree
fromdefectsinmaterialsandworkmanshipundernormaluseduringthewarranty
period.Thewarrantyperiodfortheproductstartsontheoriginaldateofpurchase
asshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecifiedby
Lenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyour
productareasspecifiedin“Part3-WarrantyServiceInformation”below.This
warrantyonlyappliestoproductsinthecountryorregionofpurchase.

THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALL
OTHERWARRANTIESORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,
BUTNOTLIMITEDTO,ANYIMPLIEDWARRANTIESORCONDITIONSOF
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.AS
SOMEST A TESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOF
EXPRESSORIMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOT
APPL YTOYOU.INTHATEVENT ,SUCHWARRANTIESAPPL YONL YTOTHE
EXTENTANDFORSUCHDURA TIONASREQUIREDBYLAWANDARE
LIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESOR
JURISDICTIONSDONOTALLOWLIMIT A TIONSONTHEDURA TIONOFAN
IMPLIEDWARRANTY ,THEABOVELIMIT A TIONONDURATIONMAYNOT
APPL YTOYOU.

©CopyrightLenovo201415

HowtoObtainWarrantyService

Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmay
obtainwarrantyservicebycontactingLenovooraLenovoapprovedService
Provider.AlistofapprovedServiceProvidersandtheirtelephonenumbersis
availableat:www.lenovo.com/support/phone.

Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocation
tolocation.ChargesmayapplyoutsideaServiceProvider’snormalservicearea.
ContactalocalServiceProviderforinformationspecifictoyourlocation.

CustomerResponsibilitiesforWarrantyService

Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:

•followtheservicerequestproceduresspecifiedbytheServiceProvider;

•backuporsecureallprogramsanddatacontainedintheproduct;

•providetheServiceProviderwithallsystemkeysorpasswords;

•providetheServiceProviderwithsufficient,free,andsafeaccesstoyour

facilitiestoperformservice;

•removealldata,includingconfidentialinformation,proprietaryinformationand

personalinformation,fromtheproductor,ifyouareunabletoremoveanysuch
information,modifytheinformationtopreventitsaccessbyanotherpartyor
sothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall
notberesponsibleforthelossordisclosureofanydata,includingconfidential
information,proprietaryinformation,orpersonalinformation,onaproduct
returnedoraccessedforwarrantyservice;

•removeallfeatures,parts,options,alterations,andattachmentsnotcovered

bythewarranty;

•ensurethattheproductorpartisfreeofanylegalrestrictionsthatprevent

itsreplacement;

•ifyouarenottheownerofaproductorpart,obtainauthorizationfromthe

ownerfortheServiceProvidertoprovidewarrantyservice.

WhatY ourServiceProviderWillDotoCorrectProblems

WhenyoucontactaServiceProvider,youmustfollowthespecifiedproblem
determinationandresolutionprocedures.

TheServiceProviderwillattempttodiagnoseandresolveyourproblemby
telephone,e-mailorremoteassistance.TheServiceProvidermaydirectyouto
downloadandinstalldesignatedsoftwareupdates.

Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourself
calleda“CustomerReplaceableUnit”or“CRU.”Ifso,theServiceProviderwill
shiptheCRUtoyouforyoutoinstall.

Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationof
softwareupdatesortheinstallationofaCRU,theServiceProviderwillarrangefor

16ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

serviceunderthetypeofwarrantyservicedesignatedfortheproductunder“Part
3-WarrantyServiceInformation”below.

IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,the
ServiceProviderwillreplaceitwithonethatisatleastfunctionallyequivalent.

IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyour
product,yoursoleremedyunderthisLimitedWarrantyistoreturntheproductto
yourplaceofpurchaseortoLenovoforarefundofyourpurchaseprice.

ReplacementProductsandParts

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplaced
productorpartbecomesLenovo’spropertyandthereplacementproductorpart
becomesyourproperty.OnlyunalteredLenovoproductsandpartsareeligiblefor
replacement.ThereplacementproductorpartprovidedbyLenovomaynotbe
new,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttothe
originalproductorpart.Thereplacementproductorpartshallbewarrantedfor
thebalanceoftheperiodremainingontheoriginalproduct.

UseofPersonalContactInformation

Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useand
processinformationaboutyourwarrantyserviceandyourcontactinformation,
includingname,phonenumbers,address,ande-mailaddress.Lenovomayuse
thisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto
inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutany
productrecallsorsafetyissues.Inaccomplishingthesepurposes,youauthorize
Lenovototransferyourinformationtoanycountrywherewedobusinessandto
provideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhererequired
bylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.

WhatthisWarrantyDoesnotCover

Thiswarrantydoesnotcoverthefollowing:

•uninterruptedorerror-freeoperationofaproduct;

•lossof,ordamageto,yourdatabyaproduct;

•anysoftwareprograms,whetherprovidedwiththeproductorinstalled
subsequently;

•failureordamageresultingfrommisuse,abuse,accident,modification,
unsuitablephysicaloroperatingenvironment,naturaldisasters,powersurges,
impropermaintenance,orusenotinaccordancewithproductinformation
materials;

•damagecausedbyanon-authorizedserviceprovider;

•failureof,ordamagecausedby,anythirdpartyproducts,includingthosethat
LenovomayprovideorintegrateintotheLenovoproductatyourrequest;

•anytechnicalorothersupport,suchasassistancewith“how-to”questions
andthoseregardingproductset-upandinstallation;

Chapter3.LenovoLimitedWarranty17

•productsorpartswithanalteredidentificationlabelorfromwhichthe
identificationlabelhasbeenremoved.

LimitationofLiability

Lenovoisresponsibleforlossordamagetoyourproductonlywhileitisinthe
ServiceProvider’spossessionorintransit,iftheServiceProviderisresponsible
forthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureof
anydata,includingconfidentialinformation,proprietaryinformation,orpersonal
information,containedinaproduct.

UNDERNOCIRCUMST ANCES,ANDNOTWITHST ANDINGTHEFAILURE
OFESSENTIALPURPOSEOFANYREMEDYSETFORTHHEREIN,
SHALLLENOVO,ITSAFFILIA TES,SUPPLIERS,RESELLERS,ORSERVICE
PROVIDERSBELIABLEFORANYOFTHEFOLLOWINGEVENIFINFORMED
OFTHEIRPOSSIBILITYANDREGARDLESSOFWHETHERTHECLAIMIS
BASEDINCONTRACT,WARRANTY ,NEGLIGENCE,STRICTLIABILITYOR
OTHERTHEORYOFLIABILITY:1)THIRDP ARTYCLAIMSAGAINSTYOU
FORDAMAGES;2)LOSS,DAMAGEORDISCLOSUREOFYOURDATA;

3)SPECIAL,INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIAL

DAMAGES,INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS,BUSINESS
REVENUE,GOODWILLORANTICIPATEDSAVINGS.INNOCASESHALLTHE
TOT ALLIABILITYOFLENOVO,ITSAFFILIA TESS,SUPPLIERS,RESELLERS
ORSERVICEPROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHE
AMOUNTOFACTUALDIRECTDAMAGES,NOTTOEXCEEDTHEAMOUNT
PAIDFORTHEPRODUCT .

THEFOREGOINGLIMITA TIONSDONOTAPPL YTODAMAGESFORBODIL Y
INJURY(INCLUDINGDEA TH),DAMAGETOREALPROPERTYORDAMAGE
TOT ANGIBLEPERSONALPROPERTYFORWHICHLENOVOISLIABLE
UNDERLAW.ASSOMEST A TESORJURISDICTIONSDONOTALLOW
THEEXCLUSIONORLIMITATIONOFINCIDENT ALORCONSEQUENTIAL
DAMAGES,THEABOVELIMIT A TIONOREXCLUSIONMAYNOTAPPL YTO
YOU.

YourOtherRights

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYHAVE
OTHERRIGHTSACCORDINGTOTHEAPPLICABLELAWSOFYOURSTATE
ORJURISDICTION.YOUMA YALSOHAVEOTHERRIGHTSUNDERA
WRITTENAGREEMENTWITHLENOVO.NOTHINGINTHISWARRANTY
AFFECTSST A TUTORYRIGHTS,INCLUDINGRIGHTSOFCONSUMERS
UNDERLAWSORREGULATIONSGOVERNINGTHESALEOFCONSUMER
GOODSTHA TCANNOTBEWAIVEDORLIMITEDBYCONTRACT.

18ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Part2-Country-specificT erms

Australia

“Lenovo”meansLenovo(Australia&NewZealand)PtyLimitedABN70112394

411.Address:Level10,NorthT ower,1-5RailwayStreet,Chatswood,NSW,2067.
Telephone:[phone].Email:[e-mail]

ThefollowingreplacesthesamesectioninPart1:

WhatthisWarrantyCovers:

Lenovowarrantsthateachhardwareproductthatyoupurchaseisfreefrom
defectsinmaterialsandworkmanshipundernormaluseandconditionsduringthe
warrantyperiod.Iftheproductfailsduetoacovereddefectduringthewarranty
period,LenovowillprovideyouaremedyunderthisLimitedWarranty.The
warrantyperiodfortheproductstartsontheoriginaldateofpurchasespecified
onyoursalesreceiptorinvoiceunlessLenovoinformsyouotherwiseinwriting.
Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductare
setforthbelowinPart3-WarrantyServiceInformation.

THEBENEFITSGIVENBYTHISWARRANTYAREINADDITIONTOYOUR
RIGHTSANDREMEDIESATLAW ,INCLUDINGTHOSEUNDERTHE
AUSTRALIANCONSUMERLAW.

ThefollowingreplacesthesamesectioninPart1:

ReplacementProductsandParts:

Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplaced
productorpartbecomesLenovo’spropertyandthereplacementproductorpart
becomesyourproperty.OnlyunalteredLenovoproductsandpartsareeligiblefor
replacement.ThereplacementproductorpartprovidedbyLenovomaynotbe
new,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttothe
originalproductorpart.Thereplacementproductorpartshallbewarrantedfor
thebalanceoftheperiodremainingontheoriginalproduct.Productsandparts
presentedforrepairmaybereplacedbyrefurbishedproductsorpartsofthe
sametyperatherthanbeingrepaired.Refurbishedpartsmaybeusedtorepair
theproduct;andrepairoftheproductmayresultinlossofdata,iftheproductis
capableofretaininguser-generateddata.

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalContactInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefuse
toprovideyourinformationordonotwishustotransferyourinformationto
ouragentorcontractor.Youhavetherighttoaccessyourpersonalcontact

Chapter3.LenovoLimitedWarranty19

informationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct
1988bycontactingLenovo.

ThefollowingreplacesthesamesectioninPart1:

LimitationofLiability:

Lenovoisresponsibleforlossordamagetoyourproductonlywhileitisinthe
ServiceProvider’spossessionorintransit,iftheServiceProviderisresponsible
forthetransportation.

NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureof
anydata,includingconfidentialinformation,proprietaryinformation,orpersonal
information,containedinaproduct.

TOTHEEXTENTPERMITTEDBYLAW ,UNDERNOCIRCUMSTANCESAND
NOTWITHST ANDINGTHEF AILUREOFESSENTIALPURPOSEOFANY
REMEDYSETFORTHHEREIN,SHALLLENOVO,ITSAFFILIA TES,SUPPLIERS,
RESELLERS,ORSERVICEPROVIDERSBELIABLEFORANYOFTHE
FOLLOWINGEVENIFINFORMEDOFTHEIRPOSSIBILITYANDREGARDLESS
OFWHETHERTHECLAIMISBASEDINCONTRACT ,WARRANTY ,
NEGLIGENCE,STRICTLIABILITYOROTHERTHEORYOFLIABILITY:1)
THIRDPARTYCLAIMSAGAINSTYOUFORDAMAGES;2)LOSS,DAMAGE
ORDISCLOSUREOFYOURDA T A;3)SPECIAL,INCIDENTAL,PUNITIVE,
INDIRECTORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED
TOLOSTPROFITS,BUSINESSREVENUE,GOODWILLORANTICIP A TED
SAVINGS.INNOCASESHALLTHETOT ALLIABILITYOFLENOVO,ITS
AFFILIATESS,SUPPLIERS,RESELLERSORSERVICEPROVIDERSFOR
DAMAGESFROMANYCAUSEEXCEEDTHEAMOUNTOFACTUALDIRECT
DAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.

THEFOREGOINGLIMITA TIONSDONOTAPPL YTODAMAGESFORBODIL Y
INJURY(INCLUDINGDEA TH),DAMAGETOREALPROPERTYORDAMAGE
TOT ANGIBLEPERSONALPROPERTYFORWHICHLENOVOISLIABLE
UNDERLAW.

ThefollowingreplacesthesamesectioninPart1:

YourOtherRights:

THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUALSOHAVE
OTHERRIGHTSA TLAW,INCLUDINGUNDERTHEAUSTRALIANCONSUMER
LAW.NOTHINGINTHISWARRANTYAFFECTSSTATUTORYRIGHTSOR
RIGHTSATLAW,INCLUDINGRIGHTSTHA TCANNOTBEWAIVEDOR
LIMITEDBYCONTRACT.

Forexample,ourproductscomewithguaranteesthatcannotbeexcludedunder
theAustralianConsumerLaw.Youareentitledtoareplacementorrefundfor
amajorfailureandcompensationforanyotherreasonablyforeseeableloss

20ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

ordamage.Youarealsoentitledtohavetheproductsrepairedorreplacedif
theproductsfailtobeofacceptablequalityandthefailuredoesnotamount
toamajorfailure.

NewZealand

ThefollowingisaddedtothesamesectioninPart1:

UseofPersonalInformation:

Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefuse
toprovideyourinformationordonotwishustotransferyourinformationtoour
agentorcontractor.Y ouhavetherighttoaccessyourpersonalinformation
andrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct1993by
contactingLenovo(Australia&NewZealand)PtyLimitedABN70112394411.
Address:Level10,NorthTower,1-5RailwayStreet,Chatswood,NSW,2067.
Telephone:[phone].Email:[e-mail]

Bangladesh,Cambodia,India,Indonesia,Nepal,Philippines,Vietnamand
SriLanka

ThefollowingisaddedtoPart1:

DisputeResolution

Disputesarisingoutoforinconnectionwiththiswarrantyshallbefinallysettled
byarbitrationheldinSingapore.Thiswarrantyshallbegoverned,construed
andenforcedinaccordancewiththelawsofSingapore,withoutregardto
conflictoflaws.IfyouacquiredtheproductinIndia,disputesarisingoutof
orinconnectionwiththiswarrantyshallbefinallysettledbyarbitrationheldin
Bangalore,India.ArbitrationinSingaporeshallbeheldinaccordancewiththe
ArbitrationRulesofSingaporeInternationalArbitrationCenter(“SIACRules”)then
ineffect.ArbitrationinIndiashallbeheldinaccordancewiththelawsofIndiathen
ineffect.Thearbitrationawardshallbefinalandbindingonthepartieswithout
appeal.Anyawardshallbeinwritingandsetforththefindingsoffactandthe
conclusionsoflaw.Allarbitrationproceedings,includingalldocumentspresented
insuchproceedingsshallbeconductedintheEnglishlanguage.TheEnglish
languageversionofthiswarrantyprevailsoveranyotherlanguageversionin
suchproceedings.

EuropeanEconomicArea(EEA)

ThefollowingisaddedtoPart1:

CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEA
ServiceOrganisation,Lenovo(International)B.V.,Floor2,Einsteinova21,85101,
Bratislava,Slovakia.ServiceunderthiswarrantyforLenovohardwareproducts
purchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe
producthasbeenannouncedandmadeavailablebyLenovo.

Chapter3.LenovoLimitedWarranty21

Russia

ThefollowingisaddedtoPart1:

ProductServiceLife

Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.

Part3-WarrantyServiceInformation

Tocheckthewarrantystatusofyourcomputer,goto
http://www.lenovo.com/support,clickWarranty&Services,clickCheck
WarrantyStatus,andthenfollowtheinstructionsonthescreen.

Ifrequired,yourServiceProviderwillproviderepairorexchangeservice
dependingonthetypeofwarrantyservicespecifiedforyourproductandthe
availableservice.Schedulingofservicewilldependuponthetimeofyourcall,
partsavailability,andotherfactors.

TypesofWarrantyService

1.CustomerReplaceableUnit(“CRU”)Service

UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostfor
installationbyyou.CRUinformationandreplacementinstructionsareshipped
withyourproductandareavailablefromLenovoatanytimeuponrequest.CRUs
thatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.Installationof
Self-serviceCRUsisyourresponsibility.YoumayrequestthataServiceProvider
installOptional-serviceCRUsunderoneoftheothertypesofwarrantyservice
designatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUs
wouldbeinstalledforyou.Y oumayfindalistofCRUsandtheirdesignationin
thepublicationthatwasshippedwithyourproductoratwww.lenovo.com/CRUs.
TherequirementtoreturnadefectiveCRU,ifany,willbespecifiedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)return
instructions,aprepaidreturnshippinglabel,andacontainerwillbeincludedwith
thereplacementCRU;and2)youmaybechargedforthereplacementCRUifthe
ServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty(30)
daysofyourreceiptofthereplacementCRU.

2.On-siteService

UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangethe
productatyourlocation.Youmustprovideasuitableworkingareatoallow
disassemblyandreassemblyoftheproduct.Somerepairsmayneedtobe
completedataservicecenter.Ifso,theServiceProviderwillsendtheproductto
theservicecenteratitsexpense.

22ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

3.CourierorDepotService

UnderCourierorDepotService,yourproductwillberepairedorexchangedata
designatedservicecenter,withshippingattheexpenseoftheServiceProvider.
Youareresponsiblefordisconnectingtheproductandpackingitinashipping
containerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.A
courierwillpickupyourproductanddeliverittothedesignatedservicecenter.
Theservicecenterwillreturntheproducttoyouatitsexpense.

4.CustomerCarry-InService

UnderCustomerCarry-InService,yourproductwillberepairedorexchanged
afteryoudeliverittoadesignatedservicecenteratyourriskandexpense.After
theproducthasbeenrepairedorexchanged,itwillbemadeavailabletoyoufor
collection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseesfit,withnoliabilitytoyou.

5.Mail-InService

UnderMail-InService,yourproductwillberepairedorexchangedatadesignated
servicecenterafteryoudeliveritatyourriskandexpense.Aftertheproduct
hasbeenrepairedorexchanged,itwillbereturnedtoyouatLenovo’sriskand
expense,unlesstheServiceProviderspecifiesotherwise.

6.CustomerTwo-WayMail-InService

UnderCustomerTwo-WayMail-InService,yourproductwillberepairedor
exchangedafteryoudeliverittoadesignatedservicecenteratyourriskand
expense.Aftertheproducthasbeenrepairedorexchanged,itwillbemade
availabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrange
returnshipment,theServiceProvidermaydisposeoftheproductasitseesfit,
withnoliabilitytoyou.

7.ProductExchangeService

UnderProductExchangeService,Lenovowillshipareplacementproducttoyour
location.Youareresponsibleforitsinstallationandverificationofitsoperation.
Thereplacementproductbecomesyourpropertyinexchangeforthefailed
product,whichbecomesthepropertyofLenovo.Youmustpackthefailedproduct
intheshippingcartoninwhichyoureceivedthereplacementproductandreturnit
toLenovo.Transportationcharges,bothways,shallbeatLenovo’sexpense.If
youfailtousethecartoninwhichthereplacementproductwasreceived,youmay
beresponsibleforanydamagetothefailedproductoccurringduringshipment.
YoumaybechargedforthereplacementproductifLenovodoesnotreceivethe
failedproductwithinthirty(30)daysofyourreceiptofthereplacementproduct.

Chapter3.LenovoLimitedWarranty23

SuplementodeGarantíaparaMéxico

EsteSuplementodeGarantíaseconsideraparteintegrantedelaGarantíaLimitada
deLenovoyseráefectivoúnicayexclusivamenteparalosproductosdistribuidos
ycomercializadosdentrodelTerritoriodelosEstadosUnidosMexicanos.Encaso
deconflicto,seaplicaránlostérminosdeesteSuplemento.

ElcomercializadorresponsabledelproductoesLenovoMéxicoSdeRLde
CVyparaefectosdeestagarantíaenlaRepúblicaMexicanasudomicilioes
PaseodeTamarindosNo.400-APiso27ArcosTorrePoniente,BosquesdeLas
Lomas,DelegaciónMiguelHidalgo,C.P.05120México,D.F .Enelcasodequese
preciseunareparacióncubiertaporlagarantíaoprecisedepartes,componentes,
consumiblesoaccesoriosdiríjaseaestedomicilio.

SinoexistieseningúnCentrodeservicioautorizadoensuciudad,población
oenunradiode70kilómetrosdesuciudadopoblación,lagarantíaincluirá
cualquiergastodeentregarazonablerelacionadoconeltransportedelproducto
asuCentrodeservicioautorizadomáscercano.Porfavor,llamealCentrode
servicioautorizadomáscercanoparaobtenerlasaprobacionesnecesariasola
informaciónrelacionadaconelenvíodelproductoyladireccióndeenvío.

Estagarantíaamparatodaslaspiezasdehardwaredelproductoeincluyemano
deobra.

Elprocedimientoparahacerefectivalagarantíaconsisteenlapresentacióndel
producto,acompañadodelapólizacorrespondiente,debidamenteselladaporel
establecimientoquelovendió,olafactura,oreciboocomprobante,enelque
constenlosdatosespecíficosdelproductoobjetodelacompraventa.

Lenovosólopuedeneximirsedehacerefectivalagarantíaenlossiguientes
casos:a)Cuandoelproductosehubieseutilizadoencondicionesdistintasa
lasnormales.b)Cuandoelproductonohubiesesidooperadodeacuerdocon
elinstructivodeusoqueseleacompaña.c)Cuandoelproductohubiesesido
alteradooreparadoporpersonasnoautorizadasporelfabricantenacional,
importadorocomercializadorresponsablerespectivo.

Todoslosprogramasdesoftwareprecargadosenelequiposólotendrán
unagarantíadenoventa(90)díaspordefectosdeinstalacióndesdelafecha
decompra.Lenovonoesresponsabledelainformaciónincluidaendichos
programasdesoftwarey/ocualquierprogramadesoftwareadicionalinstalado
porUstedoinstaladodespuésdelacompradelproducto.

Lagarantíacubrelaatención,revisiónycorreccióndeerrores,defectoso
inconsistenciasqueimpidaneldesempeñonormaldeunequipodecómputoen
cuantoasuhardwareysoftware.Losserviciosnocubiertosporlagarantíase
cargaránalusuariofinal,previaobtencióndeunaautorización.

24ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Estagarantíatieneunaduracióndeunañoapartirdelmomentodelacompra
eincluyelamanodeobra,porloqueencasodeaplicarselagarantía,estano
causaraningúngastoocostoparaelcliente.

CentrosdeServiciosautorizadosparahacerefectivalagarantía:

•LenovoMéxicocondomicilioenPaseodeTamarindosNo.400-A
Piso27Arcos,T orrePoniente,BosquesdeLasLomas,Delegación
MiguelHidalgo,C.P .05120México,D.F.Teléfono01800-083-4916,
http://support.lenovo.com/es_MX/product-service/service-provider/default.page

•LenovoMonterreycondomicilioenBoulevardEscobedo
No.316,ApodacaTechnologyPark,Apodaca,C.P.66601,
NuevoLeón,México.Teléfono01800-083-4916,
http://support.lenovo.com/es_MX/product-service/service-provider/default.page

Importadopor:
LenovoMéxicoS.deR.L.deC.V .
Av.SantaFe505,Piso15
Col.CruzManca
Cuajimalpa,D.F .,México
C.P .05349
Tel.[phone]

Chapter3.LenovoLimitedWarranty25

26ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Chapter4.CustomerReplaceableUnits(CRUs)

CustomerReplaceableUnits(CRUs)arepartsthatcanbeupgradedorreplaced
bythecustomer.IfaCRUisdeterminedtobedefectiveduringthewarranty
period,areplacementCRUwillbeprovidedtothecustomer.Customersare
responsibleforinstallingtheself-serviceCRUsforthisproduct.Customersalso
caninstalloptional-serviceCRUs,whichmightrequiresometechnicalskillsor
tools,orrequestthatatechnicianinstalltheoptional-serviceCRUundertheterms
oftheapplicablewarrantyservicetypeforyourcountryorregion.

TheUserGuideandHardwareMaintenanceManualforyourserverprovides
instructionsforreplacingself-serviceandoptional-serviceCRUs.TheUserGuide
andHardwareMaintenanceManualisavailableonboththedocumentationDVD
thatcomeswithyourserverandtheLenovoWebsiteat:
http://www.lenovo.com/UserManuals

Note:UseonlypartsprovidedbyLenovo.

ThefollowingarelistsofCRUsformachinetypes70CV,70CW,70CX,70CY,
70D0,70D1,70D2,70D3,70D4,70D5,70DR,70DS,70DT,and70DU.

©CopyrightLenovo201427

*Availableonsomemodels

Self-serviceCRUsOptional-serviceCRUs

AnyFabricadapter*AnyRAIDadapter

Coin-cellbattery

Coolingshroud

Easy-swapsolid-statedrive*(formachine
types70CV,70CW,70CX,and70CY)

Frontpanelboard

Heatsink

Hot-swapharddiskdrive*

Hot-swapredundantpowersupply*

Internaltapedrive*(formachinetypes70D0,
70D1,70D2,70D3,70D4,70D5,70DR,
70DS,70DT,and70DU)

Intrusionswitch*

Memorymodule

Opticaldrive*

PeripheralComponentInterconnect(PCI)
card*

Powercord

P-switchinterposercard*(formachinetypes
70CV,70CW,70CX,and70CY)

Rearbackplane/cageassembly*

Rearhot-swaphard-disk-drivebackplane

Risercard

Systemfan

Systemfancage(formachinetypes70D0,
70D1,70D2,70D3,70D4,70D5,70DR,
70DS,70DT,and70DU)

ThinkServerRAID110iupgradekey*

ThinkServerRAID510iupgradekey*

ThinkServerRAIDSuperCapacitorModule*

ThinkServerSystemManagerPremium*

ThinkServerT rustedPlatformModule*

Fronthot-swaphard-disk-drivebackplane

M.2storagemodule*

Microprocessor

SDmodule*

ThinkServerRAID110ipass-through
board

28ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Chapter5.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthis
documentinallcountries.ConsultyourlocalLenovorepresentativeforinformation
ontheproductsandservicescurrentlyavailableinyourarea.Anyreferencetoa
Lenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalent
product,program,orservicethatdoesnotinfringeanyLenovointellectual
propertyrightmaybeusedinstead.However,itistheuser'sresponsibilityto
evaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatter
describedinthisdocument.Thefurnishingofthisdocumentdoesnotgiveyou
anylicensetothesepatents.Y oucansendlicenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOF
ANYKIND,EITHEREXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,
THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,MERCHANTABILITY
ORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,
thisstatementmaynotapplytoyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.
Changesareperiodicallymadetotheinformationherein;thesechangeswillbe
incorporatedinneweditionsofthepublication.Lenovomaymakeimprovements
and/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantation
orotherlifesupportapplicationswheremalfunctionmayresultininjuryor
deathtopersons.Theinformationcontainedinthisdocumentdoesnot
affectorchangeLenovoproductspecificationsorwarranties.Nothinginthis
documentshalloperateasanexpressorimpliedlicenseorindemnityunderthe
intellectualpropertyrightsofLenovoorthirdparties.Allinformationcontained
inthisdocumentwasobtainedinspecificenvironmentsandispresentedasan
illustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayit
believesappropriatewithoutincurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedfor
convenienceonlyanddonotinanymannerserveasanendorsementofthose

©CopyrightLenovo201429

Websites.ThematerialsatthoseWebsitesarenotpartofthematerialsforthis
Lenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolled
environment.Therefore,theresultobtainedinotheroperatingenvironments
mayvarysignificantly.Somemeasurementsmayhavebeenmadeon
development-levelsystemsandthereisnoguaranteethatthesemeasurements
willbethesameongenerallyavailablesystems.Furthermore,somemeasurements
mayhavebeenestimatedthroughextrapolation.Actualresultsmayvary.Usersof
thisdocumentshouldverifytheapplicabledatafortheirspecificenvironment.

Additionalnoticeinformation

ReadtheReadMeFirstthatcomeswithyourproduct.Thisdocumentcontains
thefollowingsafetyandlegalnotices:

•Safetyinformation

•PolyvinylChloride(PVC)cableandcordnotice

•Recyclinginformation

•ImportantWEEEinformation

•RestrictionofHazardousSubstancesDirective(RoHS)

•Electronicemissionnotices

EuropeanUnioncompliancemark

TheelectronicemissionnoticesforthisClassAproductislocatedintheReadMe
Firstthatcomeswithyourproduct.Youalsocanobtainallthemostup-to-date

documentationforyourserverfromtheLenovoWebsiteat:
http://www.lenovo.com/UserManuals

Eurasiancompliancemark

Trademarks

Lenovo,theLenovologo,ThinkServer,andtheThinkServerlogoaretrademarksof
LenovointheUnitedStates,othercountries,orboth.

MicrosoftandWindowsaretrademarksoftheMicrosoftgroupofcompanies.

LinuxisaregisteredtrademarkofLinusTorvalds.

30ThinkServerRD550andRD650Safety,Warranty,andSupportInformation

Othercompany,product,orservicenamesmaybetrademarksorservicemarks
ofothers.

Chapter5.Notices31

32ThinkServerRD550andRD650Safety,Warranty,andSupportInformation