Lenovo N10 Important Information Manual

Important information about the Lenovo N10 Wireless
Laser Mouse

This supplement provides important information about the Lenovo N10 Wireless
Laser Mouse.

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©

Copyright

Lenovo

2008

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Installing

the

Lenovo

N10

Wireless

Laser

Mouse

This section provides information about installing the Lenovo N10 Wireless Laser
Mouse.

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2 Important information about the Lenovo N10 Wireless Laser Mouse

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Service and Support

The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of your product. Refer to
the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and
discounted computer accessories and content. Go to:
http://www.lenovo.com/register

Important information about the Lenovo N10 Wireless Laser Mouse 3

Online technical support

Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available
during the warranty period. In addition, if your option is installed in a Lenovo
computer, you might be entitled to service at your location. A Lenovo technical
support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be
available until 90 days after the option has been withdrawn from marketing. After
that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion.
Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the
following information available: option name and number, proof of purchase,
computer manufacturer, model, serial number and manual, the exact wording of any
error message, description of the problem, and the hardware and software
configuration information for your system.

Your technical support representative might want to walk you through the problem
while you are at your computer during the call.

For a list of Service and Support phone numbers, go to:
http://www.lenovo.com/support/phone

4 Important information about the Lenovo N10 Wireless Laser Mouse

English

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Lenovo Limited Warranty

This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased
for your own use and not for resale. This warranty may sometimes be referred to as the
“Statement of Limited Warranty” (SOLW) in other documents from Lenovo.

What this Warranty Covers

Lenovo warrants that each hardware product is free from defects in materials and
workmanship under normal use during the warranty period. The warranty period f

or the
product starts on the original date of purchase specified on your invoice unless Lenovo
informs you otherwise in writing. The warranty period and type of warranty service that
apply to your product are designated below under the section titled “Warranty
Information”.

THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES
APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.

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How to Obtain Warranty Service

If the product does not function as warranted during the warranty period, you may obtain
warranty service by contacting Lenovo or an approved service provider. Each of them is
referred to as a “Service Provider.” A list of Service Providers is available at
http://consumersupport.lenovo.com.
Warranty service may not be available in all locations and may differ from location to
location. Charges may apply outside a Service Provider’s normal service area. Contact a
local Service Provider for location-specific information.

What Your Service Provider Will Do to Correct Problems

When you contact a Service Provider, you must follow the problem determination and
resolution procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem through On-line
Support, which you can obtain at http://consumersupport.lenovo.com. Your Service
Provider may direct you to download and install designated software updates.
Some problems can be resolved with a replacement part that you install yourself (such as
keyboard, mouse, speaker, memory, hard disk drive, or port replicator), called a “Customer
Replaceable Unit” or “CRU.” If so, your Service Provider will ship the CRU to you for you
to install.
If your problem cannot be resolved remotely, through your application of software updates,
or with a CRU, your Service Provider will arrange for service under the type of warranty
service designated for the product under the section titled “Warranty Information”.
If your Service Provider determines that it is unable to repair your product, your Service
Provider will replace it with one that is at least functionally equivalent.
If your Service Provider determines that it is unable to either repair or replace your product,
your sole remedy is to return the product to your place of purchase or to Lenovo and your
purchase price will be refunded.

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Exchange of a Product or Part

When the warranty service involves the exchange of a product or part, the item your
Service Provider replaces becomes Lenovo’s property and the replacement becomes yours.
All removed items must be genuine and unaltered. The replacement may not be new, but
will be in good working order and at least functionally equivalent to the item replaced. The
replacement assumes the warranty status of the replaced item.
Before your Service Provider exchanges a product or part, you agree to:

1. remove all features, parts, options, alterations, and attachments not under warranty
service;

2. ensure that the product is free of any legal obligations or restrictions that prevent its
exchange; and

3. obtain authorization from the owner to have your Service Provider service a product
that you do not own.

Your Additional Responsibilities

Where applicable, before service is provided, you agree to:

1. follow the service request procedures that your Service Provider specifies;

2. backup or secure all programs and data contained in the product;

3. provide your Service Provider with all system keys or passwords and sufficient, free,
and safe access to your facilities to permit the terms of this warranty to be fulfilled; and

4. ensure that all information about identified or identifiable individuals (“Personal
Data”) is deleted from the product or that, with respect to any remaining Personal Data
you did not delete, you are in compliance with all applicable laws.

Use of Personal Information

If you obtain service under this warranty, Lenovo will store, use and process information
about your warranty issue and your contact information, including name, phone numbers,
address, and e-mail address. Lenovo will use this information to perform service under this
warranty and to improve our business relationship with you, such as to conduct

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internal reviews of the efficiency of the warranty service we provide to you. We may
contact you to inquire about your satisfaction regarding our warranty service or to notify
you about any product recalls or safety issues. We may also provide this information to
entities acting on our behalf to accomplish these purposes.

What this Warranty Does not Cover
This warranty does not cover the following:

 uninterrupted or error-free operation of a product;
 loss of, or damage to, your data;
 any software programs, whether provided with the product or installed

subsequently;

 failure or damage resulting from misuse, accident, modification, unsuitable

physical or operating environment, natural disasters, power surges, or improper
maintenance by you;

 any third party products, including those that Lenovo may procure and provide

with or integrate into the Lenovo product at your request; and

 any technical or other support, such as assistance with “how-to” questions and

those regarding product set-up and installation.

This warranty is voided by removal or alteration of identification labels on the product or
its parts.

Limitation of Liability

Lenovo is responsible for loss of, or damage to, your product only while it is 1) in your
Service Provider's possession or 2) in transit in those cases in which the Service Provider is
responsible for the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data including
confidential, proprietary, or personal data contained in a product. You should remove
and/or backup all such information from the product prior to its service or return.

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Circumstances may arise where, because of a default on Lenovo's part or other liability,
you may be entitled to recover damages from Lenovo. In each such instance, regardless of
the basis on which you are entitled to claim damages from Lenovo (including fundamental
breach, negligence, misrepresentation, or other contract or tort claim), except and to the
extent that liability cannot be waived or limited by applicable laws, Lenovo is liable for no
more than the amount of actual direct damages suffered by you, up to the amount you paid
for the product. This limit does not apply to damages for bodily injury (including death)
and damage to real property and tangible personal property for which Lenovo is required
by law to be liable.
This limit also applies to Lenovo's suppliers, resellers, and your Service Provider. It is the
maximum for which Lenovo, its suppliers, resellers, and your Service Provider are
collectively responsible.

UNDER NO CIRCUMSTANCES IS Lenovo, ITS SUPPLIERS, resellers, OR
SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING even if
informed of their possibility: 1) third party claims against you for damages; 2) LOSS
OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR
INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES, including LOST PROFITS, business revenue, goodwill, OR anticipated
SAVINGS. SOME STATES or jurisdictions DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Dispute Resolution
If you acquired the product in Cambodia, Indonesia, Philippines, Vietnam or Sri
Lanka, disputes arising out of or in connection with this warranty shall be finally settled

by arbitration held in Singapore and this warranty shall be governed, construed and
enforced in accordance with the laws of Singapore, without regard to conflict of laws. If
you acquired the product in India, disputes arising out of or in connection with this
warranty shall be finally settled by arbitration held in Bangalore, India. Arbitration in

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Singapore shall be held in accordance with the Arbitration Rules of Singapore
International Arbitration Center ("SIAC Rules") then in effect. Arbitration in India shall be
held in accordance with the laws of India then in effect. The arbitration award shall be final
and binding for the parties without appeal and shall be in writing and set forth the findings
of fact and the conclusions of law. All arbitration proceedings shall be conducted,
including all documents presented in such proceedings, in the English language, and the
English language version of this warranty prevails over any other language version in such
proceedings.

Other Rights

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDISCTION TO JURISDICTION. YOU ALSO MAY HAVE OTHER RIGHTS
UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH LENOVO.
NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS,
INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION
GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE
WAIVED OR LIMITED BY CONTRACT.

European Economic Area (EEA)

Customers in the EEA may contact Lenovo at the following address: Lenovo Warranty &
Service Quality Dept., PO Box 19547, Inverkip Road, Greenock, Scotland PA16 9WX.
Service under this warranty for Lenovo hardware products purchased in EEA countries
may be obtained in any EEA country in which the product has been announced and made
available by Lenovo.
This Lenovo Limited Warranty is available in other languages at
http://consumersupport.lenovo.com.

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Warranty Information

Product or

Machine Type

Country or Region of Purchase

Warranty

Period

Type of Warranty

Service

India, Singapore, Malaysia,

Thailand, Indonesia, Vietnam,

Philippines, Australia, United

States, France, South Africa

1 or 4

UFD/UHD/DPF/

Mouse/Speaker/O

DD/Battery/
AC Adapter

Russia, Hong Kong S.A.R.,

Taiwan, Macao S.A.R.

1 year parts and

labor

4

* Additional, you can find warranty terms and service type for unlisted countries on
Lenovo Consumer Website located at http://consumersupport.lenovo.com.

If required, your Service Provider will provide repair or exchange service depending on the
type of warranty service specified for your product and the available service. Scheduling of
service will depend upon the time of your request, parts availability, and other factors.
A warranty period of 1 years on parts and 1 year on labor means that Lenovo provides
warranty service during the first year of the warranty period (or a longer period as required
by law);

Types of Warranty Service

1. Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most
CRUs are easy to install whereas others may require some technical skill and tools. CRU
information and replacement instructions are shipped with your product and are available
from Lenovo at any time upon request. You may request that a Service Provider install
some CRUs under one of the other types of warranty service designated for your product.

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Installation of external CRUs (such as mice, keyboards, or monitors) is your responsibility.
Lenovo specifies in the materials shipped with a replacement CRU whether the defective
CRU must be returned. When return is required, 1) return instructions, a prepaid return
shipping label, and a container are included with the replacement CRU, and 2) you may be
charged for the replacement CRU if your Service Provider does not receive the defective
CRU within thirty (30) days of your receipt of the replacement.

2. On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at
your location. You must provide a suitable working area to allow disassembly and
reassembly of the Lenovo product. For some products, certain repairs may require your
Service Provider to send the product to a designated service center.

3. Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated

service center, with shipping arranged by your Service Provider. You are responsible for
disconnecting the product. A shipping container will be provided to you for you to return
your product to a designated service center. A courier will pick up your product and deliver
it to the designated service center. Following its repair or exchange, the service center will
arrange the return delivery of the product to you.

4. Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged
at a designated service center, with delivery or shipping arranged by you. You are
responsible to deliver or mail, as your Service Provider specifies, (prepaid unless specified
otherwise) the product suitably packaged to a designated location. After the product has
been repaired or exchanged, it will be made available for your collection. Failure to collect
the product may result in your Service Provider disposing of the product as it sees fit. For
Mail-in Service, the product will be returned to you at Lenovo's expense, unless your
Service Provider specifies otherwise.

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Lenovo Limited Warranty - Customer Notice

Please read the Lenovo Limited Warranty (LLW) at http://consumersupport.lenovo.com.
The LLW is available in 12 languages at this Web site. If you cannot view the LLW,
contact your local Lenovo office or reseller to obtain a printed version of the LLW.
Warranty Information applicable to your Machine:

1. Warranty Period: 1 year

2. Type of Warranty Service: Customer Replaceable Unit (″CRU″) or Customer Carry-In

or Mail-In Service
For warranty service obtain Online Support at http://consumersupport.lenovo.com.

Deutsch

Beschränkte Garantie von Lenovo – Hinweis für Kunden

Lesen Sie bitte die „Lenovo Limited Warranty“ (LLW) unter
http://consumersupport.lenovo.com. Die LLW gibt es auf dieser Webseite in 12
Sprachversionen. Wenn Sie die LLW nicht ansehen können, kontaktieren Sie eine
Lenovo-Vertretung oder einen Händler in Ihrer Nähe, um eine ausgedruckte Version der
LLW zu erhalten.
Garantieinformationen für Ihren Rechner:

1. Garantiezeitraum: 1 Jahr

2. Durch Garantie abgedeckte Leistungen: Austausch von Ersatzeinheiten (CRU;
Customer Replaceable Unit) oder Customer Carry-In- oder Mail-In-Dienste

Um die Garantieleistungen in Anspruch nehmen zu können, kontaktieren Sie den
Online-Support unter http://consumersupport.lenovo.com.

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Français

Garantie limitée de Lenovo – Avis aux clients

Veuillez lire la garantie limitée de Lenovo à l’adresse http://consumersupport.lenovo.com.
La garantie limitée de Lenovo est disponible en 12 langues sur ce site Web. Si vous ne
pouvez pas accéder à la garantie limitée de Lenovo, contactez votre bureau Lenovo local
afin d’obtenir une version papier de la garantie limitée de Lenovo.
Informations de garantie applicables à votre machine :

1. Durée de garantie : 1 an

2. Type de service de garantie : Unité remplaçable par le client ou Service de retrait ou
d’envoi postal

Pour le service de garantie, obtenez de l’assistance en ligne à l’adresse
http://consumersupport.lenovo.com.

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Italiano

Garanzia limitata Lenovo – Informazioni per il cliente

Leggere attentamente la garanzia limitata Lenovo (LLW) all’indirizzo
http://consumersupport.lenovo.com. La garanzia LLW è disponibile in 12 lingue. Se non è
possibile visualizzare la garanzia LLW, contattare l'ufficio Lenovo locale o il rivenditore
autorizzato per ottenere una versione cartacea della garanzia LLW.
Informazioni sulla garanzia applicabile alla macchina in uso:

1. Periodo di garanzia: 1 anno

2. Tipo di servizio di garanzia: Customer Replaceable Unit ("CRU") o Customer
Carry-In o Mail-In Service

Per il servizio di garanzia, consultare il supporto online all’indirizzo
http://consumersupport.lenovo.com.

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