Lenovo Ideacentre 310S-08ASR, Ideacentre 310S-08IAP Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, et, fi, fr, he, hr, hu, it, ja, ko, nb, nl, pl, pt, ro, ru, sh, sk, sl, sr, sv, th, tr, uk, zh]

ideacentre310SSeriesHardwareMaintenance
Manual

MachineTypes:90GA[310S-08IAP/EnergyStar]/90G9
[310S-08ASR/EnergyStar]

ideacentre310SSeries
HardwareMaintenanceManual

MachineTypes:90GA[310S-08IAP/EnergyStar]/90G9
[310S-08ASR/EnergyStar]

FirstEdition(February2017)4th

©CopyrightLenovo2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwarearedeliveredpursuantaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925

Contents

Chapter1.Aboutthismanual.....1

ImportantSafetyInformation.........1

Chapter2.Safetyinformation.....3

Generalsafety...............3

Electricalsafety..............3

Safetyinspectionguide...........5

Handlingelectrostaticdischarge-sensitive

devices.................5

Groundingrequirements...........6

Safetynotices...............6

Chapter3.Generalinformation....9

Specifications...............9

Chapter4.GeneralCheckout.....11

Chapter5.UsingtheSetupUtility...13

StartingtheLenovoBIOSSetupUtilityprogram.13

Viewingandchangingsettings........13

Usingpasswords..............13

Enablingordisablingadevice........15

Selectingastartupdevice..........16

ExitingtheLenovoBIOSSetupUtilityprogram..17

Chapter6.Symptom-to-FRUIndex..19

Harddiskdrivebooterror..........19

PowerSupplyProblems...........19

AdditionalServiceInformation........19

POSTerrorcodes.............20

Undeterminedproblems...........20

Chapter7.Locations.........23

Identifyinginternalcomponents........23

Identifyingpartsonthemotherboard......24

Chapter8.Replacinghardware....27

Generalinformation.............27

Replacingthekeyboardandmouse......28

Replacingtheadapter............28

Removingthecomputercover........28

Removingthefrontbezel..........29

Replacingaharddiskdrive..........30

Replacinganopticaldrive..........30

Replacingagraphicscard..........31

Replacingamemorymodule.........32

Replacingtheheat-sinkassembly.......33

ReplacingtheWi-Ficard...........33

Replacingthemotherboard..........34

ReplacingthefrontI/Obracket,powerbuttonand

thecardreader..............35

Ideacentre310S-08IAPFRUlist........39

Ideacentre310S-08ASRFRUlist.......46

Chapter9.Generalinformation....55

AdditionalServiceInformation........55

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ivideacentre310SSeriesHardwareMaintenanceManual

Chapter1.Aboutthismanual

Thismanualcontainsserviceandreferenceinformationforideacntre310sseriesdesktopcomputerslisted
onthecover.ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputerproducts.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.

ThedescriptionoftheTVcardinthismanualisonlyusedforthemachineswhichhavetheTVcard.Itis
invalidforthosemachineswhichdonothaveTVcard.

ImportantSafetyInformation

Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetA TTENTIONduprésentdocumentavantd’exécuter
lesinstructions.

LesenSieunbedingtalleHinweisevomT yp“ACHTUNG”oder“VORSICHT”indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen

LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni

Certifique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.

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2ideacentre310SSeriesHardwareMaintenanceManual

Chapter2.Safetyinformation

Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.

Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer’spersonnelare
notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.T oavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.

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Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–RemovingorinstallingFieldReplaceableUnits(FRUs)

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metalfloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

4ideacentre310SSeriesHardwareMaintenanceManual

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.

b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.

c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

Chapter2.Safetyinformation5

•Avoidcontactwithotherpeoplewhilehandlingthepart.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.

Safetynotices

ThecautionanddangersafetynoticesinthissectionareprovidedinthethelanguageofEnglish.

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.

6ideacentre310SSeriesHardwareMaintenanceManual

ToConnect

1.T urneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.T urndeviceON.

ToDisconnect

1.T urneverythingOFF .

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.

Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.

Chapter2.Safetyinformation7

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)







CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.T oremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

CAUTION:
Donotplaceanyobjectweighingmorethan82kg(180lbs.)ontopofrack-mounteddevices.

8ideacentre310SSeriesHardwareMaintenanceManual

Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.

Specifications

Thissectionliststhephysicalspecificationsforyourcomputer.

Thissectionliststhephysicalspecificationsforyourcomputer .

Typeideacentre310s

Thissectionliststhephysicalspecifications.

Environment

Airtemperature:

Operating:10°to35°C

Transit:-20°to55°C

Humidity:

Operating:35%to80%

Transit:20%to90%(40°C)

Altitude:86KPato106KPa

Electricalinput:

Inputvoltage:90V-264V(AC)

Inputfrequency:47Hz-63Hz

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10ideacentre310SSeriesHardwareMaintenanceManual

Chapter4.GeneralCheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup

sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.

Ifyoudidnotreceivethecorrectresponse,proceedtostep6.

Ifyoudoreceivethecorrectresponse,proceedtostep7.

6.Lookatthefollowingconditionsandfollowtheinstructions:

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes” .

•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7.

7.Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

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12ideacentre310SSeriesHardwareMaintenanceManual

Chapter5.UsingtheSetupUtility

TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperating-systemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.

StartingtheLenovoBIOSSetupUtilityprogram

TostarttheLenovoBIOSSetupUtilityprogram,dothefollowing:

1.Ifyourcomputerisalreadyonwhenyoustartthisprocedure,shutdowntheoperatingsystemand
turnoffthecomputer.

2.PressandholdtheF1keythenturnonthecomputer.WhentheLenovoBIOSSetupUtilityprogramis
displayed,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogrammenu
isnotdisplayeduntilyoutypeyourpassword.Formoreinformation,see“Usingpasswords.”

Viewingandchangingsettings

SystemconfigurationoptionsarelistedintheLenovoBIOSSetupUtilityprogrammenu.T ovieworchange
settings,see“StartingtheSetupUtilityprogram.”

YoumustusethekeyboardwhenusingtheLenovoBIOSSetupUtilitymenu.Thekeysusedtoperform
varioustasksaredisplayedonthebottomofeachscreen.

Usingpasswords

YoucanusetheLenovoBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedpersons
fromgainingaccesstoyourcomputeranddata.See“StartingtheSetupUtilityprogram.”Thefollowing
typesofpasswordsareavailable:

•SetAdministratorPassword

•SetPower-OnPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,ifyoudecidetosetpasswords,read
thefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationoflettersandnumbersupto16character(a-z,and0-9).Forsecurity
reasons,itisagoodideatouseastrongpasswordthatcannotbeeasilycompromised.Wesuggestthat
passwordsshouldfollowtheserules:

•Strongpasswordscontain7-16characters,combinelettersandnumbers.

•Donotuseyournameoryourusername.

•Donotuseacommonwordoracommonname.

•Besignificantlydifferentfromyourpreviouspassword.

Attention:AdministratorandPower-Onpasswordsarenotcasesensitive

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