Lenovo H50-55, H50-50, H50-05, H50-00 Hardware Maintenance Manual [en, ar, bg, cs, da, de, el, es, et, fi, fr, he, hr, hu, it, ko, nb, nl, pl, pt, ro, ru, sk, sl, sr, sv, th, tr, uk, zh]
LenovoH50SeriesHardwareMaintenance
Manual
MachineTypes:90C1[H50-00];90BH[H50-05];90B6[H50-50ES];
90B7[H50-50Non-ES];90BF[H50-55ES];90BG[H50-55Non-ES]
LenovoH50Series
HardwareMaintenanceManual
MachineTypes:90C1[H50-00];90BH[H50-05];90B6[H50-50ES];
90B7[H50-50Non-ES];90BF[H50-55ES];90BG[H50-55Non-ES]
SecondEdition(September2014)12th
©CopyrightLenovo2014.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwarearedeliveredpursuantaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925
Contents
Chapter1.Aboutthismanual.....1
ImportantSafetyInformation.........1
Chapter2.Safetyinformation.....3
Generalsafety...............3
Electricalsafety..............3
Safetyinspectionguide...........5
Handlingelectrostaticdischarge-sensitive
devices.................5
Groundingrequirements...........6
Safetynotices...............6
Chapter3.Generalinformation....9
Specifications...............9
Chapter4.GeneralCheckout.....11
Chapter5.UsingtheSetupUtility...13
StartingtheLenovoBIOSSetupUtilityprogram.13
Viewingandchangingsettings........13
Usingpasswords..............13
Enablingordisablingadevice........15
Selectingastartupdevice..........16
ExitingtheLenovoBIOSSetupUtilityprogram..17
Chapter6.Symptom-to-FRUIndex..19
Harddiskdrivebooterror..........19
PowerSupplyProblems...........19
POSTerrorcodes.............20
Undeterminedproblems...........20
Chapter7.Locatingconnectors,
controlsandcomponents......21
Chapter8.Replacinghardware....31
Generalinformation.............31
Replacingthekeyboardandmouse......32
Removingthecomputercover........32
Removingthefrontbezel..........34
Replacinganopticaldrive..........35
Replacingtheharddiskdrive.........36
Replacingamemorymodule.........37
Replacingthegraphiccard..........39
Replacingtheheat-sinkassembly.......41
ReplacinganIntelCPU...........42
ReplacinganAMDCPU...........44
Replacingthesystemfan..........47
ReplacingtheWi-Ficard...........50
Replacingthefrontcardreadermodule.....50
Replacingthemotherboard..........51
Chapter9.FRUlists-H50–00.....55
Chapter10.FRUlists-H50–05.....63
Chapter11.FRUlists-H50–50.....73
Chapter12.FRUlists-H50–55.....81
Chapter13.Generalinformation...89
AdditionalServiceInformation........89
©CopyrightLenovo2014
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ivLenovoH50SeriesHardwareMaintenanceManual
Chapter1.Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforLenovoH50seriesdesktopcomputerslistedon
thecover.ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputerproducts.
BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.
ThedescriptionoftheTVcardinthismanualisonlyusedforthemachineswhichhavetheTVcard.Itis
invalidforthosemachineswhichdonothaveTVcard.
ImportantSafetyInformation
Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.
VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd’exécuter
lesinstructions.
LesenSieunbedingtalleHinweisevomT yp“ ACHTUNG”oder“VORSICHT”indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen
LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni
Certifique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções
Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.
©CopyrightLenovo2014
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2LenovoH50SeriesHardwareMaintenanceManual
Chapter2.Safetyinformation
Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Ensureyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.
Donotattempttoliftanyobjectsthatweighmorethan16kg(35lb)orobjectsthatyouthinkare
tooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer’spersonnelare
notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
Electricalsafety
CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toavoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercovers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.
©CopyrightLenovo2014
3
Observethefollowingruleswhenworkingonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–RemovingorinstallingFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachineandtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
4LenovoH50SeriesHardwareMaintenanceManual
–Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Theintentofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).
•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Theguideconsistsofaseriesofstepspresentedinachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistings.
c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingelectrostaticdischarge-sensitivedevices
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
Chapter2.Safetyinformation5
•Avoidcontactwithotherpeoplewhilehandlingthepart.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.
•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.
Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor
battery-operatedsystem.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundground-prongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.
Safetynotices
ThecautionanddangersafetynoticesinthissectionareprovidedinthelanguageofEnglish.
DANGER
Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationandconfiguration
procedures.
•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.
6LenovoH50SeriesHardwareMaintenanceManual
ToConnect
1.T urneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.T urndeviceON.
ToDisconnect
1.T urneverythingOFF .
2.First,removepowercordsfromoutlet.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.
Donot:
•Throworimmerseintowater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Chapter2.Safetyinformation7
≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)
1
2
CAUTION:
Usesafepracticeswhenlifting.
CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.
CAUTION:
Donotplaceanyobjectweighingmorethan82kg(180lbs.)ontopofrack-mounteddevices.
8LenovoH50SeriesHardwareMaintenanceManual
Chapter3.Generalinformation
Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Thissectionliststhephysicalspecificationsforyourcomputer.
TypeLenovoH50series
Thissectionliststhephysicalspecifications.
Environment
Airtemperature:
Operating:10°to35°C
Transit:-20°to55°C
Humidity:
Operating:35%to80%
Transit:20%to90%(40°C)
Altitude:86KPato106KPa
Electricalinput:
Inputvoltage:90V-264V(AC)
Inputfrequency:47Hz-63Hz
©CopyrightLenovo2014
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10LenovoH50SeriesHardwareMaintenanceManual
Chapter4.GeneralCheckout
Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup
sequencechanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.
Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.
Generalerrormessagesappearifaproblemorconflictisfoundbyanapplicationprogram,theoperating
system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware
package.
Usethefollowingproceduretohelpdeterminethecauseoftheproblem:
1.Power-offthecomputerandallexternaldevices.
2.Checkallcablesandpowercords.
3.Setalldisplaycontrolstothemiddleposition.
4.Power-onallexternaldevices.
5.Power-onthecomputer.
•Lookfordisplayederrorcodes
•Lookforreadableinstructionsoramainmenuonthedisplay.
Ifyoudidnotreceivethecorrectresponse,proceedtostep6.
Ifyoudoreceivethecorrectresponse,proceedtostep7.
6.Lookatthefollowingconditionsandfollowtheinstructions:
•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes”.
•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7.
7.Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.
©CopyrightLenovo2014
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12LenovoH50SeriesHardwareMaintenanceManual
Chapter5.UsingtheSetupUtility
TheSetupUtilityprogramisusedtoviewandchangetheconfigurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperating-systemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.
StartingtheLenovoBIOSSetupUtilityprogram
TostarttheLenovoBIOSSetupUtilityprogram,dothefollowing:
1.Ifyourcomputerisalreadyonwhenyoustartthisprocedure,shutdowntheoperatingsystemand
turnoffthecomputer.
2.PressandholdtheF1keythenturnonthecomputer.WhentheLenovoBIOSSetupUtilityprogramis
displayed,releasetheF1key.
Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogrammenu
isnotdisplayeduntilyoutypeyourpassword.Formoreinformation,see“Usingpasswords.”
Viewingandchangingsettings
SystemconfigurationoptionsarelistedintheLenovoBIOSSetupUtilityprogrammenu.Tovieworchange
settings,see“StartingtheSetupUtilityprogram.”
YoumustusethekeyboardwhenusingtheLenovoBIOSSetupUtilitymenu.Thekeysusedtoperform
varioustasksaredisplayedonthebottomofeachscreen.
Usingpasswords
YoucanusetheLenovoBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedpersons
fromgainingaccesstoyourcomputeranddata.See“StartingtheSetupUtilityprogram.”Thefollowing
typesofpasswordsareavailable:
•AdministratorPassword
•Power-OnPassword
Youdonothavetosetanypasswordstouseyourcomputer.However,ifyoudecidetosetpasswords,read
thefollowingsections.
Passwordconsiderations
Apasswordcanbeanycombinationoflettersandnumbersupto16character(a-z,and0-9).Forsecurity
reasons,itisagoodideatouseastrongpasswordthatcannotbeeasilycompromised.Wesuggestthat
passwordsshouldfollowtheserules:
•Strongpasswordscontain7-16characters,combinelettersandnumbers.
•Donotuseyournameoryourusername.
•Donotuseacommonwordoracommonname.
•Besignificantlydifferentfromyourpreviouspassword.
Attention:AdministratorandPower-Onpasswordsarenotcasesensitive
©CopyrightLenovo2014
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AdministratorPassword
SettinganAdministratorPassworddetersunauthorizedpersonsfromchangingconfigurationsettings.Y ou
mightwanttosetanAdministratorPasswordifyouareresponsibleformaintainingthesettingsofseveral
computers.
AfteryousetanAdministratorPassword,apasswordpromptisdisplayedeverytimeyouaccesstheLenovo
BIOSSetupUtilityprogram.
IfboththeAdministratorandPower-OnPasswordareset,youcantypeeitherpassword.However,youmust
useyourAdministratorPasswordtochangeanyconfigurationsettings.
Setting,changing,ordeletinganAdministratorpassword
TosetanAdministratorPassword,dothefollowing:
Note:Apasswordcanbeanycombinationoflettersandnumbersupto16character(a-z,and0-9).For
moreinformation,see“Passwordconsiderations”onpage13.
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).
2.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.TypethepasswordthenpresstheEnterkey.
4.Re-typethepasswordtoconfirm,thenpresstheEnterkey.Ifyoutypethepasswordcorrectly,the
passwordwillbeinstalled.
TochangeanAdministratorPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).
2.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.T ypethecurrentpasswordthenpressEnterkey.
4.T ypethenewpassword,thenpressEnterkey.Re-typethepasswordtoconfirmthenewpassword,if
youtypethenewpasswordcorrectly,thenewpasswordwillbeinstalled.ASetupNoticewilldisplay
thatchangeshavebeensaved.
TodeleteapreviouslysetAdministratorPassword,dothefollowing:
1.FromtheSecuritymenu,selectSetAdministratorPasswordandpresstheEnterkey.
2.Thepassworddialogboxwillbedisplayed.T ypethecurrentpasswordandpresstheEnterkey.
3.T odeleteanAdministratorPassword,Enterblankfieldsforeachnewpasswordlineitem.Asetup
noticewilldisplaythatchangeshavebeensaved.
4.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
5.SelectSavechangesandExitfromthemenu.
Power-OnPassword
WhenaPower-OnPasswordisset,youcannotstarttheLenovoBIOSSetupUtilityprogramuntilavalid
passwordistypedfromthekeyboard.
Setting,changing,ordeletingaPower-OnPassword
Note:Apasswordcanbeanycombinationoflettersandnumbersupto16character(a-z,and0-9).
14LenovoH50SeriesHardwareMaintenanceManual
TosetaPower-OnPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(See”StartingtheLenovoBIOSSetupUtilityprogram”on
page13.)
2.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.Typethepassword,andpresstheEnterkey.
4.Re-typethepasswordtoconfirm,ifyoutypethepasswordcorrectly,thepasswordwillbeinstalled.
TochangeaPower-OnPassword,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(See”StartingtheLenovoBIOSSetupUtilityprogram”on
page13.)
2.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
3.Thepassworddialogboxwillbedisplayed.TypethecurrentpasswordthenpresstheEnterkey.
4.T ypethenewpassword,thenpresstheEnterkey.Re-typethepasswordtoconfirmthenewpassword,
ifyoutypethenewpasswordcorrectly,thenewpasswordwillbeinstalled.Asetupnoticewilldisplay
thatchangeshavebeensaved.
TodeleteapreviouslysetPower-OnPassword,dothefollowing:
1.FromtheSecuritymenu,selectSetPower-OnPasswordandpresstheEnterkey.
2.Thepassworddialogboxwillbedisplayed.T ypethecurrentpasswordandpresstheEnterkey.
3.T odeletethePower-OnPassword,Enterblankfieldsforeachnewpasswordlineitem.Asetup
noticewilldisplaythatchangeshavebeensaved.
4.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
5.SelectSavechangesandExitfromthemenu.
Enablingordisablingadevice
TheDevicesoptionsisusedtoenableordisableuseraccesstothefollowingdevices:
SerialPortSetupSelectthisoptiontoenableordisableSerialPort(com).
USBFunctionsSelectwhethertoenableordisableUSB(UniversalSerial
Bus)functions.Ifitisdisabled,theUSBkeyboardand/or
USBmousemaybenotabletobeusedwithoutdevice
driversupport.
ATADriveSetupSelectIDE,ACHImodeordisableSA TAcontroller.Device
driversupportisrequiredforACHImode.Dependingon
howtheharddiskimagewasinstalled,changingthis
settingmaypreventthesystemfrombooting.
VideoSetup
Toconfigurevideorelatedfunctions.Thisoptionallows
youtoconfiguresystem'sinitiategraphicadapterfrom
eitherIGD(IntegratedGraphicsDevice)orPEG(PCI
ExpressGraphics).KeepontheIGDenabledbasedon
thesetupoptions.
Chapter5.UsingtheSetupUtility15
OnboardAudioControllerSelectwhethertoenableordisabletheOnboardAudio
Controller,whenfeatureissettoDisabledalldevices
connectedtotheaudioconnectors(e.g.aheadphoneor
amicrophone)aredisabledandcan’tbeused.
OnboardEthernetControllerorLANBootAgentSelectwhethertoenableordisableOnboardEthernet
Controller,orselectwhethertoenableordisableload
onboardPXE(PrebootExecutionEnvironment),or
SMC(SecureManagedClient).Thisfeaturewillallow
thecomputertobootfromaserverimage.
Toenableordisableadevice,dothefollowing:
1.StarttheSetupUtilityprogram(see“StartingtheSetupUtilityprogram”onpage13).
2.FromtheSetupUtilityprogrammenu,selectDevices.
3.Select:
SerialPortSetuppresstheEnterkey,andthenselectSerialPortSetup.
USBSetuppresstheEnterkey,andthenselectUSBFunctions.
ATADeviceSetuppresstheEnterkey.SelectConfigureSA T Aas,presstheEnterkeyandthen
selectSATAmode.
VideoSetuppresstheEnterkey,andthenselectVideoSetup.
AudioSetuppresstheEnterkey,andthenselectOnboardAudioController.
NetworkSetuppresstheEnterkey,thenselectOnboardEthernetSupportorLANBootAgent.
4.SelectDisabledorEnabledandpresstheEnterkey.
5.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
6.SelectSavechangesandExitfromthemenu.
Note:Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.
Selectingastartupdevice
IfyourcomputerdoesnotbootfromadevicesuchastheCD/DVD-ROMdrivediskorharddiskasexpected,
followoneoftheproceduresbelow.
Selectingatemporarystartupdevice
Usethisproceduretostartupfromanybootdevice.
Note:NotallCDs,DVDsorharddiskdrivesarebootable.
1.T urnoffyourcomputer.
2.PressandholdtheF12keythenturnonthecomputer.WhentheStartupDeviceMenuappears,
releasetheF12key.
Note:IftheStartupDeviceMenudoesnotdisplayusingthesesteps,repeatedlypressandreleasethe
F12keyratherthankeepingitpressedwhenturningonthecomputer.
3.Use↑and↓arrowstoselectthedesiredstartupdevicefromtheStartupDeviceMenuandpress
theEnterkeytobegin.
Note:SelectingastartupdevicefromtheStartupDeviceMenudoesnotpermanentlychangethe
startupsequence.
Selectingorchangingthestartupdevicesequence
16LenovoH50SeriesHardwareMaintenanceManual
Tovieworpermanentlychangetheconfiguredstartupdevicesequence,dothefollowing:
1.StarttheLenovoBIOSSetupUtilityprogram(see“StartingtheLenovoBIOSSetupUtilityprogram”on
page13).
2.FromtheLenovoBIOSSetupUtilityprogrammainmenu,selecttheStartupoption.
3.PresstheEnterkey,andselectthedevicesforthePrimaryBootSequence.Readtheinformation
displayedontherightsideofthescreen.
4.Use↑and↓arrowstoselectadevice.Usethe<+>or<->keystomoveadeviceupordown.Usethe
<×>keytoexcludethedevicefromorincludethedeviceinthebootsequence.
5.ReturntotheLenovoBIOSSetupUtilityprogrammenuandselecttheExitoption.
6.SelectSavechangesandExitfromthemenu.
Notes:
a.Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.
b.Ifyouhavechangedthesesettingsandwanttoreturntothedefaultsettings,selectLoadOptimal
Defaultsfromthemenu.
ExitingtheLenovoBIOSSetupUtilityprogram
Afteryoufinishviewingorchangingsettings,presstheEsckeytoreturntotheLenovoBIOSSetupUtility
programmainmenu.Y oumighthavetopresstheEsckeyseveraltimes.Dooneofthefollowing:
•Ifyouwanttosavethenewsettings,selectSavechangesandExitfromthemenu.WhentheSave&
resetwindowshows,selecttheYesbutton,andthenpresstheEnterkeytoexittheLenovoBIOS
SetupUtilityprogram.
•Ifyoudonotwanttosavethesettings,selectDiscardchangesandExitfromthemenu.Whenthe
ResetWithoutSavingwindowshows,selecttheY esbutton,andthenpresstheEnterkeytoexitthe
SetupUtilityprogram.
Chapter5.UsingtheSetupUtility17
18LenovoH50SeriesHardwareMaintenanceManual
Chapter6.Symptom-to-FRUIndex
TheSymptom-to-FRUindexlistserrorsymptomsandpossiblecauses.Themostlikelycauseislistedfirst.
AlwaysbeginwithChapter4,“GeneralCheckout,”onpage11.Thisindexcanalsobeusedtohelpyou
decidewhichFRUstohaveavailablewhenservicingacomputer.Ifyouareunabletocorrecttheproblem
usingthisindex,goto“Undeterminedproblems”onpage20.
Notes:
•Ifyouhavebothanerrormessageandanincorrectaudioresponse,diagnosetheerrormessagefirst.
•Ifyoucannotrunthediagnostictestsoryougetadiagnosticerrorcodewhenrunningatestbutdid
receiveaPOSTerrormessage,diagnosethePOSTerrormessagefirst.
•Ifyoudidnotreceiveanyerrormessagelookforadescriptionofyourerrorsymptomsinthefirstpartof
thisindex.
Harddiskdrivebooterror
Aharddiskdrivebooterrorcanhavethefollowingcauses.
Error
Thestartupdriveisnotincludedinthebootsequence
inconfiguration.
Nooperatingsysteminstalledonthebootdrive.Installanoperatingsystemonthebootdrive.
Thebootsectoronthestartupdriveiscorrupted.
Thedriveisdefective.
FRU/Action
Checktheconfigurationandensurethestartupdriveis
inthebootsequence.
Thedrivemustbeformatted.Dothefollowing:
1.Attempttoback-upthedataonthefailingharddisk
drive.
2.Usetheoperatingsystemtoformattheharddisk
drive.
Replacetheharddiskdrive.
PowerSupplyProblems
Followtheseproceduresifyoususpectthereisapowersupplyproblem.
Check/VerifyFRU/Action
Checkthatthefollowingareproperlyinstalled:
•PowerCord
•On/OffSwitchconnector
•SystemBoardPowerSupplyconnectors
•Microprocessor(s)connection
Checkthepowercord.PowerCord
Checkthepower-onswitch.Power-onSwitch
Reseatconnectors
©CopyrightLenovo2014
19
POSTerrorcodes
Eachtimeyouturnthecomputeron,itperformsaseriesofteststocheckthatthesystemisoperating
correctlyandthatcertainoptionsareset.ThisseriesoftestsiscalledthePower-OnSelf-Test,orPOST.
POSTdoesthefollowing:
•Checkssomebasicsystem-boardoperations
•Checksthatthememoryisworkingcorrectly
•Startsvideooperations
•Verifiesthatthebootdriveisworking
POSTErrorMessageDescription/Action
Keyboarderror
RebootandSelectproperBootdeviceorInsertBoot
MediainselectedBootdevice
Cannotinitializethekeyboard.Makesurethekeyboard
isproperlyconnectedtothecomputerandthatnokeys
areheldpressedduringPOST.Topurposelyconfigure
thecomputerwithoutakeyboard,selectKeyboardless
operationinStartupoptiontoEnabled.TheBIOSthen
ignoresthemissingkeyboardduringPOST.
TheBIOSwasunabletofindasuitablebootdevice.Make
surethebootdriveisproperlyconnectedtothecomputer.
Makesureyouhavebootablemediainthebootdevice.
Undeterminedproblems
1.Power-offthecomputer.
2.Removeordisconnectthefollowingcomponents(ifconnectedorinstalled)oneatatime.
a.Externaldevices(modem,printer,ormouse)
b.Extendedvideomemory
c.ExternalCache
d.ExternalCacheRAM
e.Harddiskdrive
f.Diskdrive
3.Power-onthecomputertore-testthesystem.
4.Repeatsteps1through3untilyoufindthefailingdeviceorcomponent.
Ifalldevicesandcomponentshavebeenremovedandtheproblemcontinues,replacethesystemboard.
20LenovoH50SeriesHardwareMaintenanceManual
Chapter7.Locatingconnectors,controlsandcomponents
1
5
3
6
6
7
4
8
2
Thissectionprovidesillustrationstohelplocatethevariousconnectors,controlsandcomponentsofthe
computer.
Fontview
Thefollowingillustrationshowsthelocationofcontrolsandcomponentsonthefrontofthecomputer.
Attention:Becarefulnottoblockanyairventsonthecomputer.Blockedairventscancauseoverheating.
1.Harddiskdriveindicator
2.Powerbutton
3.OpticalDrive(selectedmodelsonly)
4.Opticaldriveejectbutton
Attention:TheeffectiverangeoftheBuilt-inIREmitteris10feet(3m).
©CopyrightLenovo2014
5.Memorycardreader(selectedmodelsonly)
6.USB2.0connectors(2)
7.Headphoneconnector
8.Microphoneconnector
21
Rearview
H50-00
5
6
9
7
8
3
4
2
1
Thefollowingillustrationshowsthelocationofconnectorsandcomponentsontherearofthecomputer.
1.USB3.0connector
6.Powerconnector
2.On-boardVGAconnector7.Wi-Fiantenna(selectedmodelsonly)
3.USB2.0connectors(2)8.Cableclip
4.Ethernetconnector9.Expansioncardslot
5.Audioconnectors
22LenovoH50SeriesHardwareMaintenanceManual
H50-05
1
2
6
8
10
7
9
3
5
4
1.On-boardVGAconnector
H50-50
1
2
3
4
5
6
7
9
8
10
6.Audioconnectors
2.HDMIconnector(selectedmodelsonly)7.Wi-Fiantenna(selectedmodelsonly)
3.USB2.0connectors(2)
4.Ethernetconnector
8.Powerconnector
9.Cableclip
5.USB3.0connectors(2)10.Expansioncardslots(somemodelsareequippedwith
graphicscard,USB3.0orTVtunercard)
Chapter7.Locatingconnectors,controlsandcomponents23
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