Lenovo 804 User Manual

ThinkCentre
UserGuide

MachineTypes:0804,0809,0811,0822,0825,0828,0830,0833,
0837,0843,0845,0847,and0849

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe
ThinkCentreSafetyandWarrantyGuideandAppendixA“Notices”onpage69.

SecondEdition(September2011)

©CopyrightLenovo2010,2011.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation.....iii

Chapter1.Productoverview......1

Features..................1

Specications................3

Softwareoverview..............4

SoftwareprovidedwithyourWindows

operatingsystem.............4

Locations..................6

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer........6

Locatingconnectorsandpartsontherearof

yourcomputer..............7

Locatingcomponents...........8

Locatingpartsonthesystemboard.....8

Locatinginternaldrives..........9

Chapter2.Installingorreplacing

hardware...............11

Handlingstatic-sensitivedevices.......11

Installingorreplacinghardware........11

Installingexternaloptions........11

Removingthecomputercover.......12

Removingandreinstallingthefrontbezel..13
Accessingthesystemboardcomponentsand

drives................14

InstallingorreplacingaPCIcard......15

Installingorreplacingamemorymodule...18

Replacingthebattery..........20

Replacingtheheatsinkandfanassembly..21

Replacingthemicroprocessor.......24

Replacingthepowersupplyassembly...27

Replacingtheopticaldrive........31

Replacingtheharddiskdrive.......34

Replacingthefrontfanassembly.....37

ReplacingtheUSBkeyboardormouse...39

Completingthepartsreplacement.....40

Obtainingdevicedrivers...........41

Basicsecurityfeatures...........41

Integratedcablelock..........42

Padlock...............43

Passwordprotection..........43

Erasingalostorforgottenpassword(clearing

CMOS)................43

Usingrecoverymedia..........46

Performingbackupandrecoveryoperations...46

Performingabackupoperation......47

Performingarecoveryoperation......47

UsingtheRescueandRecoveryworkspace...48

Creatingandusingarescuemedium......48

Creatingarescuemedium........49

Usingarescuemedium.........49

Installingorreinstallingdevicedrivers.....50

Solvingrecoveryproblems..........50

Chapter4.UsingtheSetupUtility

program................51

StartingtheSetupUtilityprogram.......51

Viewingorchangingsettings.........51

Usingpasswords..............51

Passwordconsiderations.........52

Power-onpassword...........52

Administratorpassword.........52

Setting,changing,ordeletingapassword..52

Enablingordisablingadevice........52

Selectingastartupdevice..........53

Selectingatemporarystartupdevice....53

Viewingorchangingthestartupdevice

sequence...............53

ExitingtheSetupUtilityprogram.......54

Chapter5.Updatingsystem

programs...............55

Usingsystemprograms...........55

Updating(ashing)theBIOSfromadisc....55

Updating(ashing)theBIOSfromyouroperating

system..................56

RecoveringfromaPOSTandBIOSupdate

failure..................56

Chapter6.Troubleshootingand

diagnosticprograms.........59

Basictroubleshooting............59

Diagnosticprograms............60

LenovoThinkVantageT oolbox.......60

PC-DoctorforRescueandRecovery....60

PC-DoctorforDOS...........61

Cleaninganopticalmouse..........61

Chapter3.Recoveryinformation...45

Creatingandusingrecoverymedia......45

Creatingrecoverymedia.........45

©CopyrightLenovo2010,2011

Chapter7.Gettinginformation,help,

andservice..............63

Informationresources............63

i

OnlineBooksfolder...........63

LenovoThinkVantageT ools........63

ThinkVantageProductivityCenter.....64

LenovoWelcome............64

AccessHelp..............64

Safetyandwarranty...........64

LenovoWebsite(http://www.lenovo.com)..64

LenovoSupportWebsite.........65

Helpandservice..............65

Usingthedocumentationanddiagnostic

programs...............65

Callingforservice............66

Usingotherservices..........66

Purchasingadditionalservices......67

AppendixA.Notices..........69

Televisionoutputnotice...........70

EuropeanconformanceCEmark.......70

Trademarks................70

Additionalregulatoryinformation.......70

RecyclinginformationforBrazil........70

BatteryrecyclinginformationforT aiwan.....71

BatteryrecyclinginformationfortheEuropean

Union..................71

Index..................73

iiThinkCentreUserGuide

Importantsafetyinformation

CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertotheinformationinthissectionandthesafetyinformationintheThinkCentreSafety
andWarrantyGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafety
informationreducestheriskofpersonalinjuryanddamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable
DocumentFormat(PDF)versionfromtheLenovo
LenovoSupportWebsitealsoprovidestheThinkCentreSafetyandWarrantyGuideandthisThinkCentre
UserGuideinadditionallanguages.

®

SupportWebsiteathttp://support.lenovo.com.The

©CopyrightLenovo2010,2011

iii

ivThinkCentreUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,preinstalledsoftware
programs,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.

Thischaptercontainsthefollowingtopics:

•“Features”onpage1

•“Specications”onpage3

:Thissectionprovidesinformationaboutthecomputerfeatures.

:Thissectionliststhephysicalspecicationsforyourcomputer.

•“Softwareoverview”onpage4:Thissectionprovidesinformationaboutthesoftwareprogramsprovided
withyourcomputer.

•“Locations”onpage6:Thissectionprovidesinformationtohelpyoulocateyourcomputerconnectors,
components,partsonthesystemboard,andinternaldrives.

Features

Thissectionprovidesinformationaboutthecomputerfeatures.

Systeminformation

Thefollowinginformationcoversavarietyofmodels.Forinformationaboutyourspecicmodel,usethe
SetupUtilityprogram.SeeChapter4“UsingtheSetupUtilityprogram”onpage51

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel

®

Celeron

®

microprocessor

•IntelCore™2microprocessor

•IntelPentium

®

microprocessor

Memorymodule(s)

.

•Supportsuptotwodoubledatarate3dualinlinememorymodules(DDR3DIMMs)

Internaldrives

•Cardreader(availableinsomemodels)

•Opticaldrive

•SerialAdvancedT echnologyAttachment(SA TA)harddiskdrive

Videosubsystem

•IntegratedgraphicscardfunctioningthroughaVideoGraphicsArray(VGA)connector

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora
discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Headphoneconnectorandmicrophoneconnectoronthefrontpanel

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

©CopyrightLenovo2010,2011

1

Connectivity

•10/100/1000MbpsintegratedEthernetcontroller

Systemmanagementfeatures

•Abilitytostorethepower-onself-test(POST)hardwaretestresults

•AdvancedCongurationandPowerInterface(ACPI)

•Automaticpower-onstartup

•DesktopManagementInterface(DMI)

•IntelTrustedExecutionTechnology(TXT)

•PrebootExecutionEnvironment(PXE)

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

•WakeonLAN(WOL)

•WindowsManagementInstrumentation(WMI)(WMIistheinfrastructureformanagementdataand
operationsonWindowsoperatingsystems.)

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•Ethernetconnector

•SixUniversalSerialBus(USB)connectors(twoUSBconnectorsonthefrontpanelandfourUSB
connectorsontherearpanel)

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and
microphoneconnector)

•T woaudioconnectorsonthefrontpanel(headphoneconnectorandmicrophoneconnector)

•VGAmonitorconnectorontherearpanel

Formoreinformation,referto“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”
onpage6

and“Locatingconnectorsandpartsontherearofyourcomputer”onpage7.

Expansion

•Oneharddiskdrivebay

•Oneopticaldrivebay

•OnePCIExpressx1cardslot

•OnePCIExpressx16graphicscardslot

•Oneslimcardreaderdrivebay

•T woPCIcardslots

PowersupplyYourcomputercomeswithoneofthefollowingpowersupplies:

•240-wattuniversalinputpowersupply

Securityfeatures

•Apower-onpasswordandanadministratorpasswordtodeterunauthorizeduseofyourcomputer

•Computrace

•Coverpresenceswitch(alsocalledintrusionswitch)(availableinsomemodels)

•EnablingordisablingSATAdevices

2ThinkCentreUserGuide

•Enablingordisablingtheserialport

•EnablingordisablingUSBconnectors

•Keyboardwithngerprintreader(shippedwithsomemodels)

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportfortheadditionofanintegratedcablelock(Kensingtonlock.See“Integratedcablelock”on
page42

formoreinformation.)

•Supportfortheadditionofapadlock(see“Padlock”onpage43formoreinformation)

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsomesoftwareprogramstohelpyouworkmoreeasilyandsecurely.For
moreinformation,see“Softwareoverview”onpage4.

Preinstalledoperatingsystem

Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:

•Microsoft

®

Windows

•MicrosoftWindowsVista

®

7

®

•MicrosoftWindowsXPProfessional(preinstalledthroughdowngraderightsinWindows7Professional
orWindowsVistaBusiness)

Operatingsystem(s),certiedortestedforcompatibility

•Linux

®

1

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

Dimensions

Width:99mm(3.9inches)

Height:335mm(13.19inches)

Depth:382mm(15.04inches)

Weight

Maximumcongurationasshipped:6.6kg(14.55lb)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Storage:-40°Cto60°C(-40°Fto140°F)inoriginalshippingpackage

Storage:-10°Cto60°C(14°Fto140°F)withoutpackage

•Humidity:

Operating:20%to80%(non-condensing)

Non-operating:20%to90%(non-condensing)

•Altitude:

(variesbymodeltype)

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto

press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe
publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor
testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

Chapter1.Productoverview3

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:115Vac

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:230Vac

Softwareoverview

Thecomputercomeswithapreinstalledoperatingsystemandseveralpreinstalledapplications.

SoftwareprovidedwithyourWindowsoperatingsystem

ThissectionprovidesinformationaboutthesoftwareprovidedwithyourWindowsoperatingsystem.

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe
costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight
varydependingonyourmodeltypeandpreinstalledoperatingsystem.

LenovoThinkVantageT ools

TheLenovoThinkVantage
accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovo
ThinkVantageTools”onpage63

Note:TheLenovoThinkVantageT oolsprogramisonlyavailableoncomputerswiththeWindows7operating
systemfromLenovo.

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramguidesyoutoahostofinformationsourcesandtoolsto
helpyousetup,understand,andmaintainyourcomputer,andenhanceyourcomputerperformance.For
moreinformation,see“ThinkVantageProductivityCenter”onpage64.

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwiththe
WindowsVistaoperatingsystemortheWindowsXPoperatingsystemfromLenovo.

LenovoWelcome

TheLenovoWelcomeprogramintroducessomeinnovativebuilt-infeaturesofLenovotoyouandguidesyou
throughsomeimportantsetuptaskstohelpyoumakethemostofyourcomputer.

®

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

.

Note:TheLenovoWelcomeprogramisonlyavailableoncomputerspreinstalledwiththeWindows7
operatingsystemortheWindowsVistaoperatingsystemfromLenovo.

4ThinkCentreUserGuide

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory
defaultsettings.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecovery®programisaonebuttonrecoveryandrestoresolutionthat
includesasetofself-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfrom
systemcrashes,evenifyoucannotstarttheWindowsoperatingsystem.

PasswordManager

ThePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformationforWindows
applicationsandWebsites.

Note:ThePasswordManagerprogramisonlyavailableoncomputerspreinstalledwiththeWindows7
operatingsystemfromLenovo.

ThinkVantageClientSecuritySolution

TheThinkVantageClientSecuritySolution(CSS)programhelpsyouprotectyourinformation,includingvital
securityinformationlikepasswords,encryptionkeys,andelectroniccredentials,whileguardingagainst
unauthorizeduseraccesstodata.

Note:TheThinkVantageClientSecuritySolutionprogramisonlyavailableoncomputerspreinstalledwith
theWindowsVistaoperatingsystemortheWindowsXPoperatingsystemfromLenovo.

PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour
ThinkCentre®computer.ByusingthePowerManagerprogram,youcanadjustyourpowersettingsto
achievethebestbalancebetweensystemperformanceandpowersaving.

ThinkVantageSystemUpdate

TheThinkVantageSystemUpdate(TVSU)programhelpsyoukeepthesoftwareonyourcomputerup-to-date
bydownloadingandinstallingsoftwarepackages(ThinkVantageapplications,devicedrivers,BIOS
updates,andotherthirdpartyapplications).Someexamplesofsoftwarethatyoushouldkeepupdated
areprogramsprovidedbyLenovo,suchastheRescueandRecoveryprogramandtheThinkVantage
ProductivityCenterprogram.

FingerprintSoftware

TheintegratedngerprintreaderprovidedonsomekeyboardsworkswiththeFingerprintSoftwareprogram
toenableyoutoenrollyourngerprintandassociateitwithyourWindowspassword.Asaresult,ngerprint
authenticationcanreplaceyourpasswordandenablesimpleandsecureuseraccess.Angerprintreader
keyboardisavailablewithcertaincomputersorcanbepurchasedforcomputersthatsupportthisoption.

LenovoThinkVantageT oolbox

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andgetmore
informationaboutyourcomputer.Formoreinformation,see“LenovoThinkVantageToolbox”onpage60

PC-DoctorforRescueandRecovery

ThePC-DoctorforRescueandRecoverydiagnosticprogramispreinstalledonyourThinkCentrecomputer
aspartoftheRescueandRecoveryworkspacetohelpyoudiagnosehardwareproblems.Itcanalsoreport
operating-system-controlledsettingsthatinterferewiththecorrectoperationofyoursystem.Usethe
PC-DoctorforRescueandRecoverydiagnosticprogramifyouareunabletostarttheWindowsoperating
system.Formoreinformation,see“PC-DoctorforRescueandRecovery”onpage60

.

.

Chapter1.Productoverview5

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

See“OnlineBooksfolder”onpage63formoreinformationaboutaccessingandviewingthepublications.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo
providesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After30days,
youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus
software.

Locations

Thissectionprovidesinformationtohelpyoulocateyourcomputerconnectors,components,partson
thesystemboard,andinternaldrives.

Locatingconnectors,controls,andindicatorsonthefrontofyour computer

Figure1“Frontconnector,control,andindicatorlocations”onpage6showsthelocationsoftheconnectors,
controls,andindicatorsonthefrontofyourcomputer.

Figure1.Frontconnector,control,andindicatorlocations

1Opticaldriveeject/closebutton5USBconnector

2Powerswitch6Microphoneconnector

3Harddiskdriveactivityindicator7Headphoneconnector

4Powerindicator

6ThinkCentreUserGuide

8USBconnector

Locatingconnectorsandpartsontherearofyourcomputer

Figure2“Rearconnectorandpartlocations”onpage7showsthelocationsoftheconnectorsandparts
ontherearofyourcomputer.Someconnectorsontherearofyourcomputerarecolor-codedtohelpyou
determinewheretoconnectthecablesonyourcomputer.

Figure2.Rearconnectorandpartlocations

1Powercordconnector7Audioline-inconnector

2Serialport8PCIExpressx16graphicscardslot

3VGAmonitorconnector9PCIExpressx1cardslot

4USBconnectors(4)10PCIcardslots(2)

5Microphoneconnector11Ethernetconnector

6Audioline-outconnector

12PersonalSystem/2(PS/2)keyboardandmouseconnector

(availableonsomemodels)

ConnectorDescription

Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo
system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween
theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorof
thecomputer.

Audioline-outconnector

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchas
poweredstereospeakers(speakerswithbuilt-inampliers),headphones,
multimediakeyboards,theaudioline-inconnectoronastereosystem,orother
externalrecordingdevices.

Ethernetconnector

UsedtoattachanEthernetcableforalocalareanetwork(LAN).
Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5
Ethernetcable.

Chapter1.Productoverview7

ConnectorDescription

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundor

ifyouusespeech-recognitionsoftware.

Serialport

USBconnectorUsedtoattachadevicethatusesaUSBconnector,suchasaUSBkeyboard,

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea
9-pinserialport.

aUSBmouse,aUSBscanner,oraUSBprinter.IftheUSBconnectorsonyour
computerarenotenoughforyoutoconnectallyourUSBdevices,youcan
purchaseaUSBhub,whichyoucanusetoconnectadditionalUSBdevices.

Locatingcomponents

Figure3“Componentlocations”onpage8showsthelocationsofthevariouscomponentsinyourcomputer.
Toremovethecomputercoverandgainaccesstotheinsideofthecomputer,see“Removingthecomputer
cover”onpage12

.

Figure3.Componentlocations

1Heatsinkandfanassembly

2Powersupplyassembly

3Memorymodules(2)

4Opticaldrive9PCIcard(availableinsomemodels)

5FrontUSBandaudioassembly

6Frontbezel

7Frontfanassembly

8Harddiskdrive

10Heatsinkfanduct

Locatingpartsonthesystemboard

Figure4“Systemboardpartlocations”onpage9showsthelocationsofthepartsonthesystemboard.

8ThinkCentreUserGuide

Figure4.Systemboardpartlocations

1Microprocessor12Frontpanelconnector

2Microprocessorfanconnector

3Memoryslots(2)14Serial(COM2)connector

4Thermalsensorconnector15Frontaudioconnector

524-pinpowerconnector16Internalspeakerconnector

6Parallelconnector

7Battery

8Coverpresenceswitchconnector(Intrusionswitch

13USBconnectors(2)

17PCIcardslots(2)

18PCIExpressx1cardslot

19PCIExpressx16graphicscardslot

connector)(availableinsomemodels)

9SA TAconnectors(3)20Systemfanconnector

10ClearCMOS(ComplementaryMetalOxide

214-pinpowerconnector

Semiconductor)/Recoveryjumper

11Powerfanconnector

22PS/2keyboardandmouseconnector

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Y oucanadddrivestoyour
computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal
drivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou
caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe
appropriatesectioninChapter2“Installingorreplacinghardware”onpage11

forinstructionsonhowto

installorreplaceinternaldrivesforyourcomputer.

Chapter1.Productoverview9

Figure5“Drivebaylocations”onpage10showsthelocationsofthedrivebaysinyourcomputer.

Figure5.Drivebaylocations

1Bay1-Opticaldrivebay(withanopticaldriveinstalled)

2Bay2-Slimcardreaderdrivebay

3Bay3-SA TAharddiskdrivebay

10ThinkCentreUserGuide

Chapter2.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Thischaptercontainsthefollowingtopics:

•“Handlingstatic-sensitivedevices”onpage11

•“Installingorreplacinghardware”onpage11

•“Obtainingdevicedrivers”onpage41

•“Basicsecurityfeatures”onpage41

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved
fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can
seriouslydamagecomputercomponentsandparts.

Whenyouhandlecomputerpartsandcomponents,taketheseprecautionstoavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayscarefullyhandlethepartsandothercomputercomponents.HandlePCIcards,memorymodules,
systemboards,andmicroprocessorsbytheedges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingthenewparttoametal
expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This
reducesstaticelectricityfromthepackageandyourbody.

•Removethenewpartfromthestatic-protectivepackageanddirectlyinstallitinthecomputerwithout
placingitonanyothersurface.Ifitishardforyoutodothisinyourspecicsituation,placethe
static-protectivepackageofthenewpartonasmooth,levelsurface,andthenplacethenewparton
thestatic-protectivepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Y oucanexpand
thecapabilitiesofyourcomputerbyaddingmemorymodules,PCIcards,ordrives,andmaintainyour
computerbyreplacingthefailinghardware.

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe
instructionsthatcomewiththeoption.

Installingexternaloptions

Youcaninstallexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For
someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.
Whenyouinstallanexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour
computer”onpage6and“Locatingconnectorsandpartsontherearofyourcomputer”onpage7to

©CopyrightLenovo2010,2011

11

identifytherequiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumakethe
connectionandinstallsoftwareordevicedriversthatarerequiredfortheoption.

Removingthecomputercover

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthe
computercover.

Toremovethecomputercover,dothefollowing:

1.Removeallmediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercord,Input/Outputcables,andallothercablesthatareconnectedtothe
computer.

4.Removeanylockingdevicethatsecuresthecomputercover,suchasanintegratedcablelockora
padlock.See“Integratedcablelock”onpage42or“Padlock”onpage43.

5.Removethetwoscrewsthatsecurethecomputercoverandslidethecomputercovertotherearto
removeit.

Figure6.Removingthecomputercover

12ThinkCentreUserGuide

Removingandreinstallingthefrontbezel

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Removethefrontbezelbyreleasingthethreeplastictabsonthetopofthefrontbezelandpivoting
thefrontbezeloutwardtoremoveitfromthecomputer.Carefullylaythefrontbezelasidewithout
disconnectingthepowerswitchandlight-emittingdiode(LED)assemblycable.

Figure7.Removingthefrontbezel

Chapter2.Installingorreplacinghardware13

4.T oreinstallthefrontbezel,aligntheotherthreeplastictabsonthebottomofthefrontbezelwiththe
correspondingholesinthechassis,thenpivotthefrontbezelinwarduntilitsnapsintoposition.

Figure8.Reinstallingthefrontbezel

5.Goto“Completingthepartsreplacement”onpage40.

Accessingthesystemboardcomponentsanddrives

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoaccessthesystemboardcomponentsanddrives.

Toaccessthesystemboardcomponentsanddrives,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercovertoaccessthesystemboardcomponents.See“Removingthecomputer
cover”onpage12

3.Removethefrontbezel.

.

14ThinkCentreUserGuide

4.Pivotthedrivebayassemblyupwardtoaccessalltheinternaldrives,cables,andothercomponents.

Figure9.Pivotingthedrivebayassemblyupward

5.T olowerthedrivebayassembly,pressthedrivebayassemblyclip1inwardandpivotthedrivebay
assemblydownwardasshown.

Figure10.Loweringthedrivebayassembly

InstallingorreplacingaPCIcard

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Chapter2.Installingorreplacinghardware15

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.

YourcomputerhastwostandardPCIcardslots,onePCIExpressx1cardslot,andonePCIExpressx16
graphicscardslot.See“Locatingpartsonthesystemboard”onpage8.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Dooneofthefollowing:

•IfyouarereplacingaPCIcard,removethescrewthatsecurestheoldPCIcardandreleasetheold

PCIcardfromthePCIcardslot.Then,carefullyremovetheoldPCIcardfromthechassis,asshown
inRemovingthePCIcard.

Notes:

a.IfthereareanycablesbetweenthePCIcardandthesystemboard,notethecableroutingand

thendisconnectthecables.

b.IfthePCIcardissecuredinplacebyaretaininglatch1,presstheretaininglatchtoreleasethe

PCIcardfromthelatch.Then,graspthePCIcardbytheedgesandcarefullypullitoutofthe
PCIcardslot.Ifnecessary,alternatemovingeachsideofthePCIcardasmallandequalamount
untilitiscompletelyremovedfromtheslot.

c.Youmightneedtoremovethefrontbezelandpivotthedrivebayassemblyupwardtoavoid

interferencewithremovingthePCIcard.See“Removingandreinstallingthefrontbezel”onpage
13and“Accessingthesystemboardcomponentsanddrives”onpage14.

16ThinkCentreUserGuide

Figure11.RemovingthePCIcard

•IfyouareinstallingaPCIcard,removetheappropriatePCIcardslotcover.See“Locatingpartson
thesystemboard”onpage8toidentifythetypesofPCIcardslots.

4.RemovethenewPCIcardfromitsstatic-protectivepackage.

Chapter2.Installingorreplacinghardware17

5.InstallthenewPCIcardintotheappropriatePCIcardslotonthesystemboard.Then,installthescrew
tosecurethenewPCIcardinplace.

Figure12.InstallingthePCIcard

6.Ifnecessary,connectanycablesbetweenthePCIcardandthesystemboard.See“Locatingpartson
thesystemboard”onpage8toidentifythevariousconnectorsonthesystemboard.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage40.

Installingorreplacingamemorymodule

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhastwomemoryslotsforinstallingorreplacingDDR3SDRAMDIMMsthatprovideuptoa
maximumof4GBofsystemmemory.Wheninstallingorreplacingamemorymodule,use1GBor2GB
DDR3SDRAMDIMMsinanycombinationuptoamaximumof4GBofsystemmemory.

Toinstallorreplaceamemorymodule,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

18ThinkCentreUserGuide

4.Locatethememoryslotsonthesystemboard.See“Locatingpartsonthesystemboard”onpage8.

5.Removeanypartsanddisconnectanycablesthatmightpreventyouraccesstothememoryslots.

6.Dooneofthefollowing:

•Ifyouarereplacingamemorymodule,opentheretainingclipsandremovetheoldmemorymodule
thatiscurrentlyinstalled.

Figure13.Removingthememorymodule

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou
wanttoinstallthememorymodule.

Figure14.Openingtheretainingclipsofthememoryslot

Chapter2.Installingorreplacinghardware19

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthenewmemory
moduleisalignedwiththekey2inthememoryslot.Then,pressthenewmemorymodulestraightdown
intothememoryslotuntiltheretainingclipscloseandthenewmemorymodulesnapsintoposition.

Figure15.Installingthememorymodule

8.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage40

.

Replacingthebattery

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andcongurationinformationfor
built-infeatures.Thebatterykeepsthisinformationactivewhenyouturnoffthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts
forever.Ifthebatteryfails,thedate,time,andcongurationinformation,includingpasswords,arelost.An
errormessageisdisplayedwhenyouturnonthecomputer.

Beforeperformingthefollowingprocedure,besuretoreadandunderstandtheinformationaboutreplacing
anddisposingofthebatteryinthe“Batteries”and“Lithiumbatterynotice”sectionsoftheThinkCentre
SafetyandWarrantyGuide.

Toreplacethebattery,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Pivotthedrivebayassemblyupward.See“Accessingthesystemboardcomponentsanddrives”
onpage14.

4.Locatethebattery.See“Locatingpartsonthesystemboard”onpage8.

5.Removeanypartsanddisconnectanycablesthatmightpreventyouraccesstothebattery.

20ThinkCentreUserGuide

6.Removetheoldbattery.

Figure16.Removingtheoldbattery

7.Installthenewbattery.

Figure17.Installingthenewbattery

8.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

9.Lowerthedrivebayassembly.See“Accessingthesystemboardcomponentsanddrives”onpage14.

10.Reinstallthecomputercoverandreconnectallexternalcables.See“Completingthepartsreplacement”
onpage40.

11.T urnonthecomputerandallattacheddevices.

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage
mightbedisplayed.Thisisnormalafterreplacingthebattery.

12.UsetheSetupUtilityprogramtosetthedate,time,passwords,andanyothercongurationinformation.
SeeChapter4“UsingtheSetupUtilityprogram”onpage51.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage40.

Replacingtheheatsinkandfanassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.T urnoffthecomputerandwaitthreetove
minutestoletthecomputercoolbeforeremovingthecomputercover.

Chapter2.Installingorreplacinghardware21

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage13.

4.Pivotthedrivebayassemblyupward.Removethetwoscrewsthatsecuretheheatsinkfanductand
thenlifttheheatsinkfanductuptoremoveitfromthechassis.

Figure18.Removingtheheatsinkfanduct

5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage8.

6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe
systemboard:

a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.

b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe
systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.

22ThinkCentreUserGuide

Figure19.Screwsthatsecuretheheatsinkandfanassembly

7.Lifttheheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.

b.Whenhandlingtheheatsinkandfanassembly,donottouchthethermalgreaseonthebottom

oftheheatsinkandfanassembly.

8.Placethenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned
withthecorrespondingholesinthesystemboard.Makesurethatyouproperlyplacethenewheat
sinkandfanassemblysothatyoucaneasilyconnectthenewheatsinkandfanassemblycabletothe
microprocessorfanconnectoronthesystemboard.

9.Followthissequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly,asshown
inScrewsthatsecuretheheatsinkandfanassembly:

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.

b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.

10.Connectthenewheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem
board.See“Locatingpartsonthesystemboard”onpage8

.

Chapter2.Installingorreplacinghardware23

11.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilthetwo
screwholesintheheatsinkfanductarealignedwiththoseintheheatsinkandfanassembly.Install
thetwoscrewstosecuretheheatsinkfanduct.

Figure20.Installingtheheatsinkfanduct

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage40.

Replacingthemicroprocessor

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.T urnoffthecomputerandwaitthreetove
minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacethemicroprocessor,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

24ThinkCentreUserGuide

3.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage21.

Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit
doesnotgetincontactwithanything.

4.Liftthesmallhandle3andopentheretainer1toaccessthemicroprocessor2.

Figure21.Accessingthemicroprocessor

5.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket,asshowninFigure22
“Removingthemicroprocessor”onpage26

.

Notes:

a.Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.

b.Notetheorientationofthemicroprocessorinthesocket.Youcaneitherlookforthesmalltriangle1

ononecornerofthemicroprocessorornotetheorientationofthenotches2onthemicroprocessor.
Thisisimportantwheninstallingthenewmicroprocessoronthesystemboard.

c.Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.

d.Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

Chapter2.Installingorreplacinghardware25

Figure22.Removingthemicroprocessor

6.Makesurethatthesmallhandleisintheraisedposition.

7.Removethenewmicroprocessor1fromtheprotectivecover2thatprotectsthegoldcontactsofthe
newmicroprocessor.

8.Holdthenewmicroprocessorbytheedgesandalignthenotchesonitwiththetabsinthe
microprocessorsocket,oralignthesmalltriangleononecornerofthemicroprocessorwiththe
correspondingbeveledcornerofthemicroprocessorsocket.

9.Lowerthenewmicroprocessorstraightdownintothemicroprocessorsocketonthesystemboard.

10.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew
microprocessorinthesocket.

11.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage21.

12.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage40

26ThinkCentreUserGuide

.

Replacingthepowersupplyassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage13.

Chapter2.Installingorreplacinghardware27

4.Pivotthedrivebayassemblyupward,removethetwoscrewsthatsecuretheheatsinkfanduct,and
thenlifttheheatsinkfanductoutofthechassis.

Figure23.Removingtheheatsinkfanduct

5.Disconnectthepowersupplyassemblycablesfromalldrivesandfromthe24-pinpowerconnectorand
4-pinpowerconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage8.

Note:Youmightalsoneedtoreleasethepowersupplyassemblycablesfromsomecableclipsorties
thatsecurethecablestothechassis.Makesurethatyounotethecableroutingbeforedisconnecting
thecables.

28ThinkCentreUserGuide

6.Attherearofthecomputer,removethethreescrewsthatsecurethepowersupplyassembly.Pressthe
powersupplyclip1downwardtoreleasethepowersupplyassemblyandthenslidethepowersupply
assemblytothefrontofthecomputer.Liftthepowersupplyassemblyoutofthecomputer.

Figure24.Removingthepowersupplyassembly

7.Makesurethatthenewpowersupplyassemblyisthecorrectreplacement.Somepowersupply
assembliesautomaticallysensethevoltageoracceptuniversalinput,somepowersupplyassemblies
arevoltagespecic,andsomepowersupplyassemblieshaveavoltage-selectionswitch.Ifyourpower
supplyassemblyhasavoltage-selectionswitch,makesurethatyousetthevoltage-selectionswitch
tomatchthevoltageavailableatyourelectricaloutlet.Ifnecessary,useaballpointpentoslidethe
voltage-selectionswitchtothecorrectposition.

•Ifthevoltagesupplyrangeinyourlocalcountryorregionis100–127Vac,setthevoltage-selection

switchto115V.

•Ifthevoltagesupplyrangeinyourlocalcountryorregionis200–240Vac,setthevoltage-selection

switchto230V.

Chapter2.Installingorreplacinghardware29

8.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthenewpowersupply
assemblyarealignedwiththecorrespondingholesintherearofthechassis.Then,installthethree
screwstosecurethenewpowersupplyassemblyinplace.

Note:UseonlyscrewsprovidedbyLenovo.

Figure25.Installingthepowersupplyassembly

9.Connectthenewpowersupplyassemblycablestoalldrivesandthesystemboard.See“Locating
partsonthesystemboard”onpage8

.

30ThinkCentreUserGuide

10.Lowerandpositiontheheatsinkfanductonthetopoftheheatsinkandfanassemblyuntilthetwo
screwholesintheheatsinkfanductarealignedwiththecorrespondingholesintheheatsinkandfan
assembly.Then,installthetwoscrewstosecuretheheatsinkfanductinplace.

Figure26.Installingtheheatsinkfanduct

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage40.

Replacingtheopticaldrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoreplacetheopticaldrive.

Toreplacetheopticaldrive,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage13.

4.Pivotthedrivebayassemblyupward.See“Accessingthesystemboardcomponentsanddrives”
onpage14.

5.Disconnectthesignalcableandthepowercablefromtheopticaldrive.

Chapter2.Installingorreplacinghardware31

6.Holdtheopticaldriveandremovethetwoscrewsthatsecuretheopticaldrive.

Figure27.Removingtheopticaldrivescrews

7.Pressthedrivebayassemblyclip1inwardandpivotthedrivebayassemblydownwardasshown.

Figure28.Loweringthedrivebayassembly

32ThinkCentreUserGuide

8.Slidetheopticaldriveoutofthefrontofthecomputer.

Figure29.Removingtheopticaldrive

9.Slidethenewopticaldriveintotheopticaldrivebayfromthefrontofthecomputer.

Figure30.Installinganewopticaldrive

Chapter2.Installingorreplacinghardware33

10.Holdthenewopticaldriveandpivotthedrivebayassemblyupward.Alignthescrewholesinthenew
opticaldrivewiththecorrespondingholesinthedrivebay.Then,installthetwoscrewstosecure
thenewopticaldriveinplace.

Figure31.Installingtheopticaldrive

11.Connectoneendofthesignalcabletotherearofthenewopticaldriveandtheotherendtoanavailable
SATAconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage8.Then,
locateanavailableve-wirepowerconnectorandconnectittotherearofthenewopticaldrive.

Figure32.ConnectingaSATAopticaldrive

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage40

.

Replacingtheharddiskdrive

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

34ThinkCentreUserGuide

Thissectionprovidesinstructionsonhowtoreplacetheharddiskdrive.

Toreplacetheharddiskdrive,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage13.

4.Notethelocationofthefourscrews1thatsecuretheharddiskdrive.Then,pivotthedrivebay
assemblyupward.

Figure33.Pivotingthedrivebayassembly

Chapter2.Installingorreplacinghardware35

5.Holdtheharddiskdriveandremovethefourscrewsthatsecuretheharddiskdrive.Then,removethe
harddiskdrivefromthedrivebayassemblyanddisconnectthesignalcableandthepowercablefrom
therearoftheharddiskdrivetocompletelyremoveitfromthechassis.

Figure34.Removingtheharddiskdrive

6.Connectoneendofthesignalcabletotherearofthenewharddiskdriveandtheotherendtoan
availableSAT Aconnectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage8
Then,locateanavailableve-wirepowerconnectorandconnectittotherearofthenewharddiskdrive.

Figure35.ConnectingaSATAharddiskdrive

.

36ThinkCentreUserGuide

7.Positionthenewharddiskdriveintotheharddiskdrivebayandalignthescrewholesinthenewhard
diskdrivewiththecorrespondingholesinthedrivebay.Then,installthefourscrewstosecurethe
newharddiskdriveinplace.

Figure36.Installingtheharddiskdrive

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage40.

Replacingthefrontfanassembly

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Thissectionprovidesinstructionsonhowtoreplacethefrontfanassembly.

Toreplacethefrontfanassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage13.

4.Pivotthedrivebayassemblyupwardtogainaccesstothefrontfanassembly.See“Accessingthe
systemboardcomponentsanddrives”onpage14.

5.Removetheharddiskdriveforeasieraccesstothefrontfanassembly.See“Replacingthehard
diskdrive”onpage34.

6.Removetheheatsinkfanduct.SeeFigure18“Removingtheheatsinkfanduct”onpage22.

Chapter2.Installingorreplacinghardware37

7.Notethecableroutinganddisconnectthefrontfanassemblycablefromthesystemfanconnectoron
thesystemboard.See“Locatingpartsonthesystemboard”onpage8.

8.Thefrontfanassemblyisattachedtothechassisbyfourrubbermounts.Removethefrontfanassembly
bycuttingtherubbermountsandliftingthefrontfanassemblyoutofthechassis.

Figure37.Removingthefrontfanassembly

38ThinkCentreUserGuide

9.Installthenewfrontfanassemblybyaligningthenewrubbermountsthatcamewiththenewfrontfan
assemblywiththecorrespondingholesinthechassis,andthenpushtherubbermountsthroughthe
holes.Then,carefullypullonthetipsoftherubbermountsfromthebottomuntilthenewfrontfan
assemblyissecuredinplace.

Note:Thenewfrontfanassemblywillhavefournewrubbermountsattached.

Figure38.Installingthefrontfanassembly

10.Connectthenewfrontfanassemblycabletothesystemfanconnectoronthesystemboard.See
“Locatingpartsonthesystemboard”onpage8

.

11.Reinstalltheheatsinkfanduct.SeeFigure20“Installingtheheatsinkfanduct”onpage24.

12.Reinstalltheharddiskdrive.See“Replacingtheharddiskdrive”onpage34.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage40.

ReplacingtheUSBkeyboardormouse

Attention:Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafety

information”intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.Toobtainacopyofthe
ThinkCentreSafetyandWarrantyGuide,goto:

http://support.lenovo.com

Chapter2.Installingorreplacinghardware39

ThissectionprovidesinstructionsonhowtoreplacetheUSBkeyboardormouse.

ToreplacetheUSBkeyboardormouse,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutlets.

2.DisconnectthecableoftheoldUSBkeyboardormousefromthecomputer.

3.ConnectthecableofthenewUSBkeyboardormousetooneoftheUSBconnectorsonthecomputer.
DependingonwhereyouwanttoconnectthenewUSBkeyboardormouse,see“Locatingconnectors,
controls,andindicatorsonthefrontofyourcomputer”onpage6
therearofyourcomputer”onpage7.

Figure39.ConnectingtheUSBkeyboardormouse

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletethereplacement,goto“Completingthepartsreplacement”onpage40.

or“Locatingconnectorsandpartson

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercover
andreconnectcables.

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews
areleftinsideyourcomputer.See“Locatingcomponents”onpage8forthelocationsofthevarious
componentsinyourcomputer.

2.Makesurethatalltheinternalcablesareroutedproperlytoavoidinterferencewithloweringthedrivebay
assemblyandclosingthecomputercover.Keepthecablesclearofthehingesandsidesofthechassis.

3.Lowerthedrivebayassembly.See“Accessingthesystemboardcomponentsanddrives”onpage14.

4.Ifyouhaveremovedthefrontbezel,reinstallit.

40ThinkCentreUserGuide

5.Positionthecomputercoveronthechassissothattherailguidesonthecomputercoverengagethe
railsonthechassis.Then,slidethecomputercovertothefrontofthecomputeruntilitsnapsinto
positionandisclosed.Then,installthetwoscrewstosecurethecomputercover.

Figure40.Reinstallingthecomputercover

6.Lockthecomputercoverifyouhaveacomputercoverlock.See“Integratedcablelock”onpage
42

or“Padlock”onpage43.

7.Reconnectthepowercordandallotherexternalcablestothecomputer.Forconnectorlocations,see
“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”onpage6and“Locating
connectorsandpartsontherearofyourcomputer”onpage7

8.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdatedinformationin
theSetupUtilityprogram.SeeChapter4“UsingtheSetupUtilityprogram”onpage51

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnits
(CRUs).InformationaboutthiswillcomewiththenewCRUsorwillcomeafewdaysafteryoureceivethe
newCRUs.

.

.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledathttp://support.lenovo.com.
Installationinstructionsareprovidedinreadmeleswiththedevice-driverles.

Basicsecurityfeatures

Thereareseveralsecurityoptionsavailabletohelpyoupreventhardwaretheftandunauthorizedaccessto
yourcomputer.Inadditiontophysicallocks,youcanalsopreventunauthorizeduseofyourcomputerbya
softwarelockthatlocksthekeyboarduntilacorrectpasswordistypedin.

Chapter2.Installingorreplacinghardware41

Integratedcablelock

Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour
computertoadesk,table,orothernon-permanentxture.Thecablelockattachestoasecurityslotatthe
rearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthecomputercover.SeeFigure
41“Installinganintegratedcablelock”onpage42
computers.YoucanorderanintegratedcablelockfromLenovobysearchingforKensingtonat:
http://support.lenovo.com

Note:Makesurethattheintegratedcablelockyouinstalleddoesnotinterferewithothercomputercables.

.Thisisthesametypeoflockusedwithmanynotebook

Figure41.Installinganintegratedcablelock

42ThinkCentreUserGuide

Padlock

Yourcomputerisequippedwithapadlockloopsothatthecomputercovercannotberemovedwhen
apadlockisinstalled.

Figure42.Installingapadlock

Passwordprotection

Todeterunauthorizeduseofyourcomputer,youcanusetheSetupUtilityprogramtosetapassword.When
youturnonyourcomputer,youarepromptedtotypethepassword.Thecomputercannotbeuseduntil
avalidpasswordistypedin.RefertoChapter4“UsingtheSetupUtilityprogram”onpage51
information.

formore

Erasingalostorforgottenpassword(clearingCMOS)

Thissectionprovidesinstructionsonhowtoerasealostorforgottenpassword,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage8.

4.RemoveanypartsanddisconnectanycablesthatmightpreventyouraccesstotheClearCMOS
/Recoveryjumper.

Chapter2.Installingorreplacinghardware43

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

6.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitor.See
“Completingthepartsreplacement”onpage40.

8.T urnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby
holdingthepowerswitchforapproximatelyveseconds.

9.Repeatstep1throughstep4.

10.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

11.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

12.Reinstallthecomputercoverandreconnectallcables.See“Completingthepartsreplacement”on
page40

.

13.T urnonthecomputer.Y ourpasswordhasbeenerasedandyoucanusetheSetupUtilityprogramtoset
anewpassword.SeeChapter4“UsingtheSetupUtilityprogram”onpage51

formoreinformation.

44ThinkCentreUserGuide

Chapter3.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

Thischaptercontainsthefollowingtopics:

•“Creatingandusingrecoverymedia”onpage45

•“Performingbackupandrecoveryoperations”onpage46

•“UsingtheRescueandRecoveryworkspace”onpage48

•“Creatingandusingarescuemedium”onpage48

•“Installingorreinstallingdevicedrivers”onpage50

•“Solvingrecoveryproblems”onpage50

Notes:

1.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa
software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperating
system.

2.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultsettings.Recoverymedia
areusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe
computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,
itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB
storagedevices.OntheWindowsVistaandWindowsXPoperatingsystems,youcancreaterecoverymedia
usingonlydiscs,sothisoperationisalsocalled“creatingProductRecoverydiscs.”

•T ocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo
ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

•T ocreateProductRecoverydiscsontheWindowsVistaoperatingsystem,clickStart➙AllPrograms➙
ThinkVantage➙CreateProductRecoveryMedia.Then,followtheinstructionsonthescreen.

•T ocreateProductRecoverydiscsontheWindowsXPoperatingsystem,clickStart➙AllPrograms➙
ThinkVantage➙CreateRecoveryMedia.Then,followtheinstructionsonthescreen.

©CopyrightLenovo2010,2011

45

Usingrecoverymedia

Thissectionprovidesinstructionsonhowtouserecoverymediaondifferentoperatingsystems.

•OntheWindows7operatingsystemandtheWindowsVistaoperatingsystem,youcanuserecovery
mediatorestorethecomputertothefactorydefaultsettingsonly.Y oucanuserecoverymediatoputthe
computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecomputertothefactorydefaultsettings,allthe
lescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultsettings.

TouserecoverymediaontheWindows7operatingsystemortheWindowsVistaoperatingsystem,
dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB
storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Notes:

1.Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstalldevicedrivers
forsomedevices.See“Installingorreinstallingdevicedrivers”onpage50.

2.SomecomputerscomewithMicrosoftOfceorMicrosoftWorkspreinstalled.Ifyouneedtorecover
orreinstallyourMicrosoftOfceorMicrosoftWorksapplications,youmustusetheMicrosoftOfce
CDorMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft
OfceorMicrosoftWorks.

•OntheWindowsXPoperatingsystem,youcanuseProductRecoverydiscstorestoreyourcomputerto
thefactorydefaultsettings,performacustomfactoryrecovery,orperformotherrescueandrecovery
operationssuchasrescuingindividualles.Y ouwillbegiventheoptiontoentertheRescueandRecovery
workspaceandchoosefromavarietyofrecoveryoperations.

Attention:WhenyouuseProductRecoverydiscstorestorethecomputertothefactorydefaultsettings,
allthelescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultsettings.
Duringtherestoreprocess,youwillbegiventheoptiontosaveoneormorelescurrentlyonthehard
diskdrivetoothermediabeforethedataisdeleted.

TouseProductRecoverydiscsontheWindowsXPoperatingsystem,dothefollowing:

1.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.

2.Insertthebootdiscintotheopticaldrive.

3.SelecttheopticaldrivewiththebootdiscasthestartupdeviceandpressEnter.Afterashortdelay,
theRescueandRecoveryworkspaceopens.

4.OntheRescueandRecoverymenu,clickRestoreyoursystem.

5.Followtheinstructionsonthescreen.InserttheappropriateProductRecoverydiscwhenprompted.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe
operatingsystem,datales,softwareprograms,andpersonalsettings.Youcandesignatewherethe
RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

46ThinkCentreUserGuide

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsontheharddiskdrive,youcanrestorethecompletecontentsofthe
harddiskdrive,restoreonlytheselectedles,orrestoreonlytheWindowsoperatingsystemandapplications.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery
programondifferentoperatingsystems.

•T operformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙

EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.

•T operformabackupoperationusingtheRescueandRecoveryprogramontheWindowsVistaoperating
systemortheWindowsXPoperatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙RescueandRecovery.

TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clickLaunchadvancedRescueandRecovery➙Back

upyourharddrive,andselectbackupoperationoptions.

3.Followtheinstructionsonthescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery
programondifferentoperatingsystems.

•T operformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating
system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙

EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

•T operformarecoveryoperationusingtheRescueandRecoveryprogramontheWindowsVistaoperating
systemortheWindowsXPoperatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙RescueandRecovery.

TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clickLaunchadvancedRescueandRecovery.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see
“UsingtheRescueandRecoveryworkspace”onpage48.

Chapter3.Recoveryinformation47

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat
operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery
operationsevenifyoucannotstarttheWindowsoperatingsystem.Y oucanperformthefollowingrecovery
operationsfromtheRescueandRecoveryworkspace:

•Rescuelesfromyourharddiskdriveorfromabackup:TheRescueandRecoveryworkspaceenables
youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia,
suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif
changesweremadetothelessinceyourlastbackupoperation.Y oucanalsorescueindividuallesfrom
aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackup:Ifyouhavebackedupyourharddisk
driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand
Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

•Restoreyourharddiskdrivetothefactorydefaultstate:TheRescueandRecoveryworkspaceenables
youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultstate.Ifyouhave
multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoretheC:partitionandleavethe
otherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom
theWindowsoperatingsystem,youcanrestoretheharddiskdrivetothefactorydefaultstateevenif
youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk
drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe
deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe
Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto
copylesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Makesurethecomputeristurnedoff.

2.T urnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toenterthe
RescueandRecoveryworkspace.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage50

4.Dooneofthefollowing:

•T orescuelesfromyourharddiskdrive,clickRescuelesandfollowtheinstructionsonthescreen.

•T orestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive

tothefactorydefaultsettings,clickFullRestoreandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Note:Afterrestoringyourharddiskdrivetothefactorydefaultstate,youmighthavetoreinstalldevice
driversforsomedevices.See“Installingorreinstallingdevicedrivers”onpage50.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

.

48ThinkCentreUserGuide

Notes:

1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.

2.Therescuedisccanbestartedinalltypesofopticaldrives.

3.Y oucanalsorunthePC-DoctorforRescueandRecoverydiagnosticprogram,afterusingarescue
mediumtorecoverthecomputerfromfailuresandgainingaccesstotheRescueandRecovery
workspace.

Creatingarescuemedium

Thissectionprovidesinstructionsonhowtocreatearescuemediumondifferentoperatingsystems.

•T ocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙

EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreate
arescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

•T ocreatearescuemediumontheWindowsVistaoperatingsystemortheWindowsXPoperatingsystem,
dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙CreateRecovery

Media.TheCreateRescueandRecoveryMediawindowopens.

2.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreate
arescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

3.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.T urnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selectthedesiredopticaldriveastherstbootdevice.Then,insert
therescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto
usetherescuemedium:

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selecttheUSBharddiskdriveastherstbootdeviceandpressEnter.
Therescuemediumstarts.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.

Chapter3.Recoveryinformation49

Installingorreinstallingdevicedrivers

Beforeinstallingorreinstallingdevicedrivers,makesurethatyouhaveapreinstalledoperatingsystemand
thedocumentationandsoftwaremediaforthedevice.

Devicedriversforfactory-installeddevicesarelocatedonthecomputerharddiskdrive(usuallydriveC:)inthe
SWTOOLS\DRIVERSsubdirectory.Thelatestdevicedriversforfactory-installeddevicesarealsoavailableat
http://support.lenovo.com.Otherdevicedriversareonthesoftwaremediathatcomewithindividualdevices.

Toinstallorreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.T urnonthecomputer.

2.GototheC:\SWTOOL Sdirectory.

3.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious
applicationsinstalledinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.
Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage48.

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk
drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage45.

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfroma
rescuemedium,arecoveryrepairdiskette,orrecoverymedia,youmightnothavetherescuedevice(an
internalharddiskdrive,adisc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdevicein
thestartupdevicesequence.Y oumustrstmakesurethatyourrescuedeviceissetastherstbootdevice
inthestartupdevicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage53for
detailedinformationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formore
informationabouttheSetupUtilityprogram,seeChapter4“UsingtheSetupUtilityprogram”onpage51.

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.

50ThinkCentreUserGuide

Chapter4.UsingtheSetupUtilityprogram

YoucanusetheSetupUtilityprogramtoviewandchangethecongurationsettingsofyourcomputer,
regardlessofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverride
anysimilarsettingsintheSetupUtilityprogram.

ThischapterprovidesinformationaboutthefollowingtopicstohelpyouusetheSetupUtilityprogram:

•“StartingtheSetupUtilityprogram”onpage51

•“Viewingorchangingsettings”onpage51

•“Usingpasswords”onpage51

•“Enablingordisablingadevice”onpage52

•“Selectingastartupdevice”onpage53

•“ExitingtheSetupUtilityprogram”onpage54

StartingtheSetupUtilityprogram

ThissectionprovidesinstructionsonhowtostarttheSetupUtilityprogram.

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiplebeeps
orseealogoscreen,releasetheF1key.TheSetupUtilityprogramopens.

Note:Ifapasswordhasbeenset,theSetupUtilityprogrammenuwillnotbedisplayeduntilyoutype
thecorrectpassword.Formoreinformation,see“Usingpasswords”onpage51.

Viewingorchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemcongurationsettings.Toviewor
changethesettings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage

51.Then,followtheinstructionsonthescreen.

WhenworkingwiththeSetupUtilityprogram,youmustusethekeyboard.Thekeysusedtoperformvarious
tasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetapasswordtopreventunauthorizedaccesstoyour
computeranddata.Thefollowingoptionsareavailabletohelpyousetapower-onpasswordoran
administratorpassword:

•SetPower-OnPassword

•SetAdministratorPassword

Youdonothavetosetapasswordtouseyourcomputer.However,usingapasswordimprovescomputing
security.Ifyoudecidetosetapassword,readthefollowingsections.

©CopyrightLenovo2010,2011

51

Passwordconsiderations

Apasswordcanbeanycombinationofupto16(1to16)alphabeticandnumericcharacters.Forsecurity
reasons,itisrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrong
password,usethefollowingguidelines:

Note:TheSetupUtilityprogrampasswordsarenotcasesensitive.

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-onpassword

Afteryouhavesetapower-onpasswordusingtheSetPower-OnPasswordoption,apasswordpromptis
displayedeachtimeyouturnonthecomputer.Y oucannotusethecomputeruntilavalidpasswordistyped
in.Formoreinformationabouthowtosetapassword,see“Setting,changing,ordeletingapassword”
onpage52

.

Administratorpassword

TheSetAdministratorPasswordoptionenablesyoutosetanadministratorpassword,whichdeters
unauthorizedusersfromchangingcongurationsettings.Ifyouareresponsibleformaintainingthesettings
ofseveralcomputers,youmightwanttosetanadministratorpassword.Formoreinformationabouthowto
setapassword,see“Setting,changing,ordeletingapassword”onpage52

.

Afteryouhavesetanadministratorpassword,apasswordpromptisdisplayedeachtimeyoutrytoaccess
theSetupUtilityprogram.Y oucannotaccesstheSetupUtilityprogramuntilavalidpasswordistypedin.

Ifyouhavesetbothapower-onpasswordandanadministratorpassword,youcantypeeitherpassword
touseyourcomputer.However,tochangeanycongurationsettings,youmustuseyouradministrator
password.

Setting,changing,ordeletingapassword

Thissectionprovidesinstructionsonhowtoset,change,ordeleteapassword.

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙SetPower-OnPasswordorSet

AdministratorPassword.

3.Followtheinstructionsonthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto16(1to16)alphabeticandnumericcharacters.
Formoreinformation,see“Passwordconsiderations”onpage52.

Enablingordisablingadevice

Thissectionprovidesinstructionsonhowtoenableordisableuseraccesstoadevice.

52ThinkCentreUserGuide

SATAControllerWhenthisoptionissettoDisabled,alldevicesconnectedtotheSAT Aconnectors

(suchastheharddiskdriveandtheopticaldrive)aredisabledandwillnotbe
displayedinthesystemconguration.

USBSetupUsethisoptiontosetupUSBconnectors.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectATADrivesSetup➙SAT AControllertoenableordisablethedevicesconnectedtothe

SATAconnectorsonthesystemboard.

•SelectUSBSetupandfollowtheinstructionsonthescreentoenableordisabletheUSBconnector(s)

ofyourchoice.

4.SelectthedesiredsettingsandpressEnter.

5.PressEsctoreturntotheSetupUtilityprogrammainmenu.YoumighthavetopressEscseveraltimes.

6.PressF10tosavethenewsettingsandexittheSetupUtilityprogram.

Notes:

a.Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExit.

b.Ifyouwanttoreturntothedefaultsettings,pressF9orselectExit➙LoadOptimalDefaults.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevice(suchasaharddiskdriveorthediscinanopticaldrive)as
expected,dooneofthefollowingtoselectthedesiredstartupdevice.

Selectingatemporarystartupdevice

Thissectionprovidesinstructionsonhowtoselectatemporarystartupdevice.Y oucanusetheinstructions
inthissectiontostartupfromanystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

Toselectatemporarystartupdevice,dothefollowing:

1.T urnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.

3.SelectthedesiredstartupdeviceontheStartupDeviceMenuandpressEnter.

Note:SelectingastartupdeviceontheStartupDeviceMenudoesnotpermanentlychangethestartup
devicesequence.

Viewingorchangingthestartupdevicesequence

Thissectionprovidesinstructionsonhowtovieworpermanentlychangetheconguredstartupdevice
sequence.

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage51.

Chapter4.UsingtheSetupUtilityprogram53

2.SelectStartup➙PrimaryBootSequence.Readtheinformationdisplayedontherightsideofthe

screen.

3.Selecttherstbootdevice,secondbootdevice,andsoon.

4.PressEsctoreturntotheStartupmenu.Then,selectthedevicesfortheAutomaticBootSequence
andErrorBootSequence.

5.PressEsctoreturntotheSetupUtilityprogrammainmenu.YoumighthavetopressEscseveraltimes.

6.PressF10tosavethenewsettingsandexittheSetupUtilityprogram.

Notes:

a.Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExit.

b.Ifyouwanttoreturntothedefaultsettings,pressF9orselectExit➙LoadOptimalDefaults.

ExitingtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.
YoumighthavetopressEscseveraltimes.Then,youcandooneofthefollowing:

•IfyouwanttosavethenewsettingsandexittheSetupUtilityprogram,pressF10.Otherwise,your
changeswillnotbesaved.

•Ifyoudonotwanttosavethenewsettings,selectExit➙DiscardChangesandExit.

•Ifyouwanttoreturntothedefaultsettings,pressF9orselectExit➙LoadOptimalDefaults.

54ThinkCentreUserGuide

Chapter5.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST
andBIOSupdatefailure.

Thischaptercontainsthefollowingtopics:

•“Usingsystemprograms”onpage55

•“Updating(ashing)theBIOSfromadisc”onpage55

•“Updating(ashing)theBIOSfromyouroperatingsystem”onpage56

•“RecoveringfromaPOSTandBIOSupdatefailure”onpage56

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe
POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare
performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions
fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse
theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter4
“UsingtheSetupUtilityprogram”onpage51

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory
(EEPROM,alsoreferredtoasashmemory).Y oucaneasilyupdatethePOST,theBIOS,andtheSetup
Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate
programfromyouroperatingsystem.

fordetailedinformation.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they
areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing
thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost
models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate
programthatcanberunfromtheoperatingsystem.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.

Note:Y oucandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem
programupdatestocreateasystem-program-updatedisc.Goto:
http://support.lenovo.com

Toupdate(ash)theBIOSfromadisc,dothefollowing:

1.T urnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selectthedesiredopticaldriveasthestartupdevice.Then,insertthe
discintothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby
pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber
andpressEnter.

©CopyrightLenovo2010,2011

55

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis
changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then
typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe
discfromtheopticaldrive.

Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://support.lenovo.com.

2.Dothefollowingtolocatethedownloadablelesforyourmachinetype:

a.IntheEnteraproductnumbereld,typeyourmachinetypeandclickGo.

b.ClickDownloadsanddrivers.

c.SelectBIOSfromtheReneresultsdrop-downlistboxtoeasilylocatealltheBIOSrelatedlinks.

d.ClicktheBIOSupdatelink.

3.ClicktheTXTlethatcontainstheinstructionsforupdating(ashing)theBIOSfromyouroperating
system.

4.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon
thescreenafterthedownloadbegins.

5.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOSTandBIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer
mightnotrestartcorrectly.Ifthishappens,performthefollowingprocedure,whichiscommonlycalled
Boot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect
allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage12.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem
board”onpage8.

4.RemoveanypartsanddisconnectanycablesthatmightpreventyouraccesstotheClearCMOS
/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and
pin3).

6.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitor.See
“Completingthepartsreplacement”onpage40.

8.T urnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical
drive.Therecoverysessionbegins.Therecoverysessionwilltaketwotothreeminutes.Duringthis
time,youwillhearaseriesofbeeps.

9.Aftertherecoverysessioniscompleted,therewillbenovideo,theseriesofbeepswillend,andthe
systemwillautomaticallyturnoff.

10.Repeatstep1throughstep4.

11.Movethejumperbacktothestandardposition(pin1andpin2).

56ThinkCentreUserGuide

12.Reinstallanypartsandreconnectanycablesthathavebeenremovedordisconnected.

13.Reinstallthecomputercoverandreconnectpowercordsandallotherexternalcables.See“Completing
thepartsreplacement”onpage40.

14.T urnonthecomputerandremovethediscfromtheopticaldrive.

Chapter5.Updatingsystemprograms57

58ThinkCentreUserGuide

Chapter6.Troubleshootinganddiagnosticprograms

Thischapterprovidesinformationaboutsomebasictroubleshootinganddiagnosticprograms.Ifyour
computerproblemisnotdescribedinthischapter,seeChapter7“Gettinginformation,help,andservice”on
page63

Thischaptercontainsthefollowingtopics:

•“Basictroubleshooting”onpage59

•“Diagnosticprograms”onpage60

•“Cleaninganopticalmouse”onpage61

Basictroubleshooting

Thefollowingtableprovidessomebasicinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotsolvetheproblemafterdoingthebasictroubleshooting,havethecomputerserviced.
RefertotheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputerforthesafetyand
warrantyinformationandthelistofserviceandsupporttelephonenumbers.Youcanalsogetthelatest
serviceandsupporttelephonenumbersandaPDFversionoftheThinkCentreSafetyandWarrantyGuide
fromtheLenovoSupportWebsiteat:
http://support.lenovo.com

Thecomputerdoesnotstart
whenyoupressthepower
switch.

Themonitorscreenisblank.

TheUSBkeyboardormouse
doesnotwork.

foradditionaltroubleshootingresources.

SymptomAction

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa
workingelectricaloutlet.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe
appropriatemonitorconnectoronthecomputer.IfyourcomputerhasaPCI
graphicscardinstalled,besuretousethemonitorconnectoronthegraphics
cardratherthantheintegratedoneonthesystemboard.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking
electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset
correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor
yourcountryorregion.

Verifythat:

•Thecomputeristurnedon.

•TheUSBkeyboardormouseiscorrectlyconnectedtooneoftheUSB
connectorsonthecomputer.

•FortheUSBkeyboard,nokeysarestuck.

•TheUSBmouseisclean.Referto“Cleaninganopticalmouse”onpage61.

©CopyrightLenovo2010,2011

59

SymptomAction

Theoperatingsystemdoesnot
start.

Thecomputerbeepsmultiple
timesbeforetheoperating
systemstarts.

Verifythatyoulistthedevicewheretheoperatingsystemresidesinthestartup
devicesequence.Usually,theoperatingsystemisontheharddiskdrive.Formore
information,see“Selectingastartupdevice”onpage53

Verifythatnokeysarestuck.

.

Diagnosticprograms

Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputer.Diagnosticprogramscan
alsoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyoursystem.
Therearetwoprogramspreinstalledonyourcomputertohelpyoudiagnosecomputerproblems:

•LenovoThinkVantageT oolbox(usedwhenyouarerunningtheWindowsoperatingsystem)

•PC-DoctorforRescueandRecovery(usedwhenyoucannotstarttheWindowsoperatingsystem)

Notes:

1.Y oucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://support.lenovo.com.
See“PC-DoctorforDOS”onpage61fordetailedinformation.

2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprograms,saveandprint
theloglescreatedbytheprograms.YouwillneedthelogleswhenyouspeaktoaLenovotechnical
supportrepresentative.

LenovoThinkVantageT oolbox

TheLenovoThinkVantageToolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusethediagnosticsfeatureoftheLenovoThinkVantage
Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update
systemdrivers,andviewsysteminformation.

•T oruntheLenovoThinkVantageT oolboxprogramontheWindows7operatingsystem,clickStart➙All
Programs➙LenovoThinkVantageTools➙SystemHealthandDiagnostics.Followtheinstructions
onthescreen.

•T oruntheLenovoThinkVantageT oolboxprogramontheWindowsVistaoperatingsystemortheWindows
XPoperatingsystem,clickStart➙AllPrograms➙ThinkVantage➙LenovoThinkVantageToolbox.
Followtheinstructionsonthescreen.

ForadditionalinformationaboutrunningtheLenovoThinkVantageToolboxprogram,refertotheLenovo
ThinkVantageToolboxhelpsystem.

PC-DoctorforRescueandRecovery

ThePC-DoctorforRescueandRecoveryprogramispartoftheRescueandRecoveryworkspaceonyour
Lenovocomputer.UsethePC-DoctorforRescueandRecoveryprogramifyouareunabletostartthe
Windowsoperatingsystem.

TorunthePC-DoctorforRescueandRecoveryprogramfromtheRescueandRecoveryworkspace,do
thefollowing:

1.T urnoffthecomputer.

2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsorsee
alogoscreen,releasetheF11key.TheRescueandRecoveryworkspaceopensafterashortdelay.

60ThinkCentreUserGuide

3.FromtheRescueandRecoveryworkspace,selectLaunchadvancedRescueandRecovery➙

Diagnosehardware.ThePC-DoctorforRescueandRecoveryprogramopens.

4.Selectthedesireddiagnostictest.Then,followtheinstructionsonthescreen.

ForadditionalinformationaboutrunningthePC-DoctorforRescueandRecoveryprogram,refertothe
PC-DoctorforRescueandRecoveryhelpsystem.

Note:IfyouencounterfailuresthatpreventyoufromgainingaccesstotheRescueandRecovery
workspace,youcanrunthePC-DoctorforRescueandRecoveryprogramafterusingarescuemedium
torecoverthecomputerfromfailuresandgainingaccesstotheRescueandRecoveryworkspace.See
“Creatingandusingarescuemedium”onpage48

.

PC-DoctorforDOS

YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://support.lenovo.com.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyoftheWindows
operatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostarttheWindows
operatingsystem.YoucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnosticdiscthat
youcreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.

Tocreateadiagnosticdisc,dothefollowing:

1.Downloadaself-startingbootablediscimage(knownasanISOimage)ofthediagnosticprogramfrom:
http://support.lenovo.com

2.UseanydiscburningsoftwaretocreateadiagnosticdiscwiththeISOimage.

Runningthediagnosticprogramfromthediagnosticdisc

Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromthediagnosticdiscthat
youcreated.

Torunthediagnosticprogramfromthediagnosticdiscthatyoucreated,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.

3.Insertthediagnosticdiscintotheopticaldrive.

4.SelecttheopticaldrivewiththediagnosticdiscasthestartupdeviceandpressEnter.Thediagnostic
programopens.

5.Followtheinstructionsonthescreentorunthedesireddiagnostictest.Foradditionalhelp,press
theF1key.

6.Removethediagnosticdiscfromtheopticaldriveaftercompletingthediagnostictest.

Cleaninganopticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

AnopticalmouseusesanLEDandanopticalsensortonavigatethepointer.Ifthepointeronthescreen
doesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleananopticalmouse,dothefollowing:

1.T urnoffyourcomputer.

Chapter6.Troubleshootinganddiagnosticprograms61

2.Disconnectthemousecablefromthecomputer.

3.T urnthemouseupsidedowntocheckthelens.

a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.

b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern
beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechanges
inthemouseposition.

5.Reconnectthemousecabletothecomputer.

6.T urnyourcomputerbackon.

62ThinkCentreUserGuide

Chapter7.Gettinginformation,help,andservice

Thischapterprovidesinformationabouthelp,service,andtechnicalassistanceforLenovoproducts.

Thischaptercontainsthefollowingtopics:

•“Informationresources”onpage63

•“Helpandservice”onpage65

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

OnlineBooksfolder

TheOnlineBooksfolderpreinstalledonyourcomputercontainstheThinkCentreUserGuide,whichprovides
informationaboutyourcomputertohelpyousetup,use,andmaintainyourcomputer.Itrequiresno
Internetaccesstoviewthepublication.

Toviewthepublication,clickStart➙AllPrograms➙OnlineBooks➙OnlineBooks,thendouble-click
thepublicationforyourcomputer.ThepublicationisalsoavailableontheLenovoSupportWebsiteat:
http://support.lenovo.com

Notes:

1.ThepublicationisinPDFversion.Toviewthepublication,youneedtohavetheAdobeReaderprogram
preinstalledonyourcomputer.IftheAdobeReaderprogramhasnotbeeninstalledonyourcomputer,a
messagewillbedisplayedwhenyouattempttoviewthePDFleandyouwillbeguidedthrough
theAdobeReaderinstallation.

2.ThepublicationisavailableinotherlanguagesontheLenovoSupportWebsiteat:
http://support.lenovo.com

3.IfyouwanttoinstalladifferentlanguageversionoftheAdobeReaderprogramratherthantheversion
preinstalledonyourcomputer,downloadthedesiredlanguageversionfromtheAdobeWebsiteat:
http://www.adobe.com

LenovoThinkVantageT ools

Note:TheLenovoThinkVantageT oolsprogramisonlyavailableoncomputerswiththeWindows7operating

systemfromLenovo.

TheLenovoThinkVantageToolsprogramhelpsyouworkmoreeasilyandsecurelybyprovidingeasyaccess
tovarioustechnologies,suchas:

•LenovoThinkVantageToolbox

•PasswordManager(availableonsomemodels)

•PowerManager

•ProductRecovery

•RescueandRecovery

•SystemUpdate

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage
Tools.

©CopyrightLenovo2010,2011

63

ThinkVantageProductivityCenter

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwiththe

WindowsVistaoperatingsystemortheWindowsXPoperatingsystemfromLenovo.

TheThinkVantageProductivityCenterprogramcontainsinformationsourcesandtoolsdesignedtomake
computingeasyandsecure.Itprovideseasyaccesstovarioustechnologies,suchas:

•ClientSecuritySolution(availableonsomemodels)

•PowerManager

•ProductRecovery

•RescueandRecovery

•SystemUpdate

ToaccesstheThinkVantageProductivityCenterprogram,clickStart➙AllPrograms➙ThinkVantage

➙ProductivityCenter.

LenovoWelcome

Note:TheLenovoWelcomeprogramisonlyavailableoncomputerspreinstalledwiththeWindows7

operatingsystemortheWindowsVistaoperatingsystemfromLenovo.

TheLenovoWelcomeprogramintroducessomeinnovativebuilt-infeaturesofLenovotoyouandguidesyou
throughsomeimportantsetuptaskstohelpyoumakethemostofyourcomputer.

AccessHelp

TheAccessHelpinformationsystemprovidesinformationaboutgettingstarted,doingbasictasks,
customizingsettingsforyourpersonalpreference,protectingdata,expandingandupgrading,and
troubleshooting.

•T oopentheAccessHelpinformationsystemontheWindows7operatingsystem,clickStart➙Help
andSupport➙LenovoAccessHelp.

•T oopentheAccessHelpinformationsystemontheWindowsVistaoperatingsystemortheWindowsXP
operatingsystem,clickStart➙AllPrograms➙ThinkVantage➙AccessHelp.

AfteryouhaveopenedtheAccessHelpinformationsystem,usetheleftpaneltomakeaselectionfromthe

ContentstabortheIndextab,orusetheSearchtabtondaparticularwordorphrase.

Safetyandwarranty

TheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputercontainsinformationabout
safety,warranty,serviceandsupportphonenumbers,CRUs,andothernoticesandinformationresources.
YoucanalsogetthelatestserviceandsupporttelephonenumbersandaPDFversionoftheThinkCentre
SafetyandWarrantyGuidefromtheLenovoSupportWebsiteat:
http://support.lenovo.com

Beforeusingtheinformationinthismanualandtheproductitsupports,besuretoreadandunderstandthe
ThinkCentreSafetyandWarrantyGuideandAppendixA“Notices”onpage69

.

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,upgrade,andmaintain
yourcomputer.Youcanalsodothefollowing:

64ThinkCentreUserGuide

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour
computer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,softwareprograms,
networksetupandconguration,andcustominstallations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://support.lenovo.com

Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:

DownloadDrivers&SoftwareDownloaddrivers,ashtheBIOS,andupdateyour

software.

Diagnose&FixUseself-diagnostictoolstodiagnosetheproblem

yourself,searchcommunityboards,orworkwithour
VirtualAgenttoanswerquestions.

Product&ServiceWarrantyCheckyourwarrantystatusandupgradeyourwarranty.

Product&PartsDetailFindpartnumbersforreplacementparts,learnhowto

replaceparts,andviewotherpartsinformationrelated
toyourproduct.

UserGuides&Manuals

Research&Learn

Readordownloadthedocumentationrelatedtoyour
product.

Searchthecommunityknowledgebaseforyourcomputer
toshareanddiscoverinformationwithotherusers.

Helpandservice

Thissectionprovidesinformationaboutobtaininghelpandservice.

Usingthedocumentationanddiagnosticprograms

Ifyouexperienceproblemswithyourcomputer,seeChapter6“T roubleshootinganddiagnosticprograms”
onpage59
see“Informationresources”onpage63.

Ifyoususpectasoftwareproblem,seethedocumentationthatcamewiththeoperatingsystemorsoftware
program,includingreadmelesandonlinehelp.

Mostcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardware
problems.Forinstructionsonhowtousethediagnosticprogramsonyourcomputer,see“Diagnostic
programs”onpage60

.Forinformationaboutadditionalresourcestohelpyoutroubleshootyourcomputerproblems,

.

Chapter7.Gettinginformation,help,andservice65

YoucangetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromtheLenovo
SupportWebsiteat:
http://support.lenovo.com

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationfromtheLenovoCustomerSupportCenterby
telephone.

Thefollowingservicesareavailableduringthewarrantyperiod:

•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytosolvetheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.

Thefollowingitemsarenotcoveredbythewarranty:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts

•Identicationofsoftwareproblemsources

•CongurationoftheBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

Refertothesafetyandwarrantyinformationthatisprovidedwithyourcomputerforacompleteexplanation
ofwarrantyterms.Y oumustretainyourproofofpurchasetoobtainwarrantyservice.

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,gotohttp://support.lenovo.com
andclickSupportphonelistorrefertotheThinkCentreSafetyandWarrantyGuidethatisprovidedwith
yourcomputer.

Note:Theserviceandsupportphonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyour
countryorregionisnotprovided,contactyourLenovoresellerorLenovomarketingrepresentative.

Ifpossible,beatyourcomputerwhenyoucallandhavethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourhardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformation

Usingotherservices

Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer
machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically
entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedbyservice
providersauthorizedtoperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe

66ThinkCentreUserGuide

abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe
countrieswhereserviceisavailable,gotohttp://support.lenovo.com,clickProduct&ServiceWarranty,
andfollowtheinstructionsonthescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour
preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat
http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight
apply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware,
operatingsystems,andapplicationprograms;networksetupandconguration;upgradedorextended
hardwarerepairservices;andcustominstallations.Serviceavailabilityandservicenamemightvaryby
countryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:
http://www.lenovo.com

Chapter7.Gettinginformation,help,andservice67

68ThinkCentreUserGuide

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser’s
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis
document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend
licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT ,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis
publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specicenvironment.

©CopyrightLenovo2010,2011

69

Televisionoutputnotice

Thefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.

ThisproductincorporatescopyrightprotectiontechnologythatisprotectedbymethodclaimsofcertainU.S.
patentsandotherintellectualpropertyrightsownedbyMacrovisionCorporationandotherrightsowners.
UseofthiscopyrightprotectiontechnologymustbeauthorizedbyMacrovisionCorporation,andisintended
forhomeandotherlimitedviewingusesonlyunlessotherwiseauthorizedbyMacrovisionCorporation.
Reverseengineeringordisassemblyisprohibited.

EuropeanconformanceCEmark

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo
TheLenovologo
RescueandRecovery
ThinkCentre
ThinkVantage

Microsoft,Windows,andWindowsVistaaretrademarksoftheMicrosoftgroupofcompanies.

Celeron,Intel,IntelCore,andPentiumaretrademarksofIntelCorporationintheUnitedStates,other
countries,orboth.

LinuxisatrademarkofLinusT orvaldsintheUnitedStates,othercountries,orboth.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

Additionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheThinkCentreRegulatoryNoticeshippedwithyourcomputer.
Dependingonthecongurationofyourcomputerandthecountryorregionwherethecomputerwas
purchased,youmighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailable
ontheLenovoSupportWebsiteinelectronicformat.T oaccesselectroniccopiesofthedocumentation,
gotohttp://support.lenovo.comandclickUserGuides&Manuals.

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil

DescartedeumProdutoLenovoForadeUso

Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecerticadaspelosorgãosambientais,de
acordocomalegislaçãolocal.

70ThinkCentreUserGuide

ALenovopossuiumcanalespecícoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
[email protected],informandoomodelo,númerodesérieecidade,amdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.

InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment

AppendixA.Notices71

72ThinkCentreUserGuide

Index

A

arescuemedium,creatingandusing48
AccessHelp64
accessing

systemboardcomponentsanddrives14
administratorpassword52
antivirussoftware6
audioline-inconnector7
audioline-outconnector7
audiosubsystem1

B

backupandrecoveryoperations46
basictroubleshooting59
battery,replacing20
Boot-blockRecovery56

C

cablelock,security42
changing

startupdevicesequence53
cleaninganopticalmouse61
CMOS,clearing43
components,internal8
computercover

removing12
computercover,reinstalling40
connectordescription7
connectors

rear7
connectors,controls,indicators

front6
considerations,password52
creating

andusingarescuemedium48
creatingandusing

recoverymedia45
CRU

completingtheinstallation40

completingthereplacement40

D

devicedrivers41

installing50

reinstalling50
devices,handlingstatic-sensitive11
diagnosticprograms,troubleshooting59
diagnosticprograms,using65
documentation,using65
drivers,device41
drives

internal9

E

environment,operating4
Ethernet2
Ethernetconnector7
exiting,SetupUtilityprogram54
expansion2
externaloptions,installing11

F

failure,recoveringfromaPOSTandBIOSupdate56
features1
ashingtheBIOS55
front

connectors,controls,indicators6

frontbezel

removing,reinstalling13

frontfanassembly

replacing37

G

getting

help63
information63
service63

H

harddiskdrive,replacing34
heatsinkandfanassembly

replacing21

help

AccessHelp64
andservice65
getting63

I

importantsafetyinformationiii
information

getting63
importantsafetyiii
resources63
safety64

warranty64
Input/Output(I/O)features2
installing

devicedrivers50
installingoptions

©CopyrightLenovo2010,2011

73

securityfeatures41

installing,replacing

memorymodule18
PCIcard15

internal

drives9

internaldrives1

K

keyboard,replacing39

L

LenovoCustomerSupportCenter66
LenovoThinkVantageToolbox60
LenovoThinkVantageTools63
LenovoWebsite64
LenovoWelcome4
locatingcomponents8

M

media,creatingandusingrecoverymedia45
memorymodule1,18

installing,replacing18
microphoneconnector8
microprocessor1

replacing24
mouse,replacing39

N

notice,televisionoutput70
notices69

O

OnlineBooksfolder63
operations,backupandrecovery46
opticaldrive

replacing31
opticalmouse

cleaning61

P

padlock43
partsreplacement,completing40
password

considerations52

erasing43

lostorforgotten43

setting,changing,deleting52
passwordprotection43
PC-DoctorforDOS61
PC-DoctorforRescueandRecovery60
PCIcard15

installing,replacing15

slots16

physicalspecications3
powersupply

features2

powersupplyassembly

replacing27
power-onpassword52
power-onself-test(POST)55
programs,updatingsystem55
protection,password43
purchasingadditionalservices67

R

rearconnectors7
recovering

fromaPOSTandBIOSupdatefailure56

software45
recovery

Boot-blockRecovery56

operations,backupand46

problems,solving50
recoverymedia,creatingandusing45
reinstalling

devicedrivers50
removing

computercover12
removing,reinstalling

frontbezel13
replacing

battery20

frontfanassembly37

harddiskdrive34

heatsinkandfanassembly21

keyboard39

microprocessor24

mouse39

opticaldrive31

powersupplyassembly27
RescueandRecovery45

workspace,RescueandRecovery48
RescueandRecoveryworkspace48
resources,information63

S

safetyiii
safetyinformation64
security

cablelock42

enablingordisabling52

features2,41

padlock43
selecting

startupdevice53

temporarystartupdevice53
serialport8
service

andhelp65

getting63

LenovoCustomerSupportCenter66

74ThinkCentreUserGuide

services

other66

purchasingadditional67
SetAdministratorPassword52
SetPower-OnPassword52
settings

changing51

viewing51
SetupUtilityprogram51
SetupUtilityprogram,exiting54
SetupUtilityprogram,starting51
software

recovering45
softwareoverview4
solvingrecoveryproblems50
startingtheSetupUtilityprogram51
startupdevice53

sequence,changing53

temporary,selecting53
static-sensitivedevices,handling11
system

management2

programs55
systemboard

connectors9

locatingparts8

location8
systemboardcomponentsanddrives

accessing14

viewingorchangingsettings51

W

warrantyinformation64
Website,Lenovo64
workspace,backupandrecovery48

T

televisionoutputnotice70
temporarystartupdevice53
theBIOS,updating(ashing)55–56
ThinkVantageProductivityCenter64
trademarks70
troubleshooting,basic59
troubleshooting,diagnosticprograms59

U

updating

(ashing)theBIOS55

systemprograms55
updating(ashing)theBIOS56
USBconnector8
using

arescuemedium,creatingand48

diagnosticprograms65

documentation65

otherservices66

passwords51

SetupUtilityprogram51

V

VGAmonitorconnector8
videosubsystem1

©CopyrightLenovo2010,2011

75

76ThinkCentreUserGuide

PartNumber:71Y8530

(1P)P/N:71Y8530

*71Y8530*