How it Works
Lenovo
Loading...
61F7MAT2UK
Product Data Sheet
2 pgs664.93 Kb0
User Manual
38 pgs1.96 Mb0
Table of contents
Loading...

Lenovo 61F7MAT2UK User Manual

Download
Page 1
ThinkVision T24i-20 User Guide
Machine Types: 61F7
Page 2
Product numbers
C20238FT0
61F7-MAR2-WW
Fir Edition (February 2020)
© Copyright Lenovo 2020 LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as dened by 48 C.F.R. 2.101 with limited and rericted rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Adminiration “GSA” contract, use, reproduction, or disclosure is subject to rerictions set forth in Contract No. GS-35F-05925.
Page 3
Contents
Safety information .......................................................................................................................................... iii
General Safety guidelines ........................................................................................................................................................................ iii
Chapter 1. Getting arted ............................................................................................................................ 1-1
Shipping contents ................................................................................................................................................................................... 1-1
Notice for use Product overview
Types of adjuments
Tilt .................................................................................................................................................................................................... 1-2
Swivel .............................................................................................................................................................................................. 1-2
Height Adjument ........................................................................................................................................................................... 1-3
Monitor Pivot ................................................................................................................................................................................... 1-3
Monitor controls .............................................................................................................................................................................. 1-4
Cable lock slot ................................................................................................................................................................................. 1-4
Setting up your monitor
Connecting and turning on your monitor ........................................................................................................................................ 1-5
Regiering your option
Chapter 2. Adjuing and using your monitor ............................................................................................ 2-1
Comfort and accessibility ...................................................................................................................................................................... 2-1
Arranging your work area ................................................................................................................................................................ 2-1
Positioning your monitor ................................................................................................................................................................. 2-1
Quick tips for healthy work habits .................................................................................................................................................. 2-2
Accessibility information ................................................................................................................................................................ 2-2
Adjuing your monitor image
Using the direct access controls
Using the On-Screen Display (OSD) controls
Selecting a supported display mode ................................................................................................................................................ 2-6
Underanding power management
Power Management Modes
Detaching the monitor base and and
Wall Mounting (Optional)
......................................................................................................................................................................................... 1-1
................................................................................................................................................................................... 1-2
....................................................................................................................................................................... 1-2
......................................................................................................................................................................... 1-5
........................................................................................................................................................................ 1-10
............................................................................................................................................................... 2-3
....................................................................................................................................................... 2-3
....................................................................................................................................... 2-4
........................................................................................................................................................ 2-7
............................................................................................................................................................. 2-7
................................................................................................................................................... 2-8
...................................................................................................................................................................... 2-8
Chapter 3. Reference information ............................................................................................................... 3-1
Monitor specications ............................................................................................................................................................................ 3-1
Troubleshooting
Manually inalling the monitor driver
Inalling the monitor driver in Windows 7 ................................................................................................................................ 3-5
Inalling the monitor driver in Windows 10 .............................................................................................................................. 3-6
Getting further help .................................................................................................................................................................... 3-6
Cuomer responsibilities................................................................................................................................................................. 3-7
Service parts
..................................................................................................................................................................................... 3-3
............................................................................................................................................ 3-5
.................................................................................................................................................................................... 3-7
Appendix A. Service and Support ...............................................................................................................A-1
Regiering your option ......................................................................................................................................................................... A-1
Online technical support
....................................................................................................................................................................... A-1
Appendix B. Notices ......................................................................................................................................B-1
Recycling information ...........................................................................................................................................................................B-2
Trademarks
Power cords and power adapters
.............................................................................................................................................................................................B-3
............................................................................................................................................................B-3
Contents
ii
Page 4

Safety information

General Safety guidelines

For tips to help you use your computer safely, go to: http://www.lenovo.com/safety
Before inalling this product, read the Safety Information.
iii
Page 5
Chapter 1. Getting arted
1
This User’s Guide contains detailed information on the your Flat Panel Monitor. For a quick overview, please see the Setup Poer that was shipped with your monitor.

Shipping contents

The product package should include the following items:
y Flat Panel Monitor
y Information Flyer
y Stand
y Base
y DP Cable
y USB 3.0 A-B Cable
y Power Cord

Notice for use

USB 3.0 Cable
*
To set up your monitor, please see the illurations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure.
1. Carefully lay the monitor on a at surface.
2. Put the and and base to the monitor.
Note: To attach a VESA mount, please see “Wall Mounting (Optional)”on page 2-8.
*: Depending on many factors such as the processingcapabilityof peripheral devices, le attributes, and other factors related to syem conguration and operating environments, the
actual transfer rate using the various USB connectors on this device will vary and is typically
slower thanthe data ratesas dened by the respective USB specications: - 5 Gbit/s for USB 3.1 Gen 1; 10 Gbit/s for USB 3.1 Gen 2 & 20 Gbit/s for USB 3.2.
Chapter 1. 1-1
Page 6

Product overview

Types of adjuments

Tilt

This section will provide information on adjuing monitor positions, setting user controls, and
using the cable lock slot.
Please see the illuration below for an example of the tilt range.

Swivel

35
With the built-in pedeal, you can tilt and swivel the monitor for the mo comfortable viewing
angle.
-5
Chapter 1. 1-2
Page 7
Height Adjument
For height adjument, user needs to press down or lift up the monitor.

Monitor Pivot

- Adju the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highe point, and it inclines backward at 30°.)
- then rotate clockwise /counterclockwise until the monitor ops at 90°.
150mm
Chapter 1. 1-3
Page 8

Monitor controls

Your monitor has controls on the front which are used to adju the display.
For information on how to use these controls, please see “Adjuing your monitor image”on
page 2-3.

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the
lower position).
Chapter 1. 1-4
Page 9

Setting up your monitor

This section provides information on how to set up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety information located on page iii before carrying out this
procedure.
1. Power o your computer and all attached devices, and unplug the computer power cord.
Note: The type of plug & Socket shown here are for illuration only.
2. Connect the cables according to below icon indication.
3. For computer in HDMI connecting.
Note:Lenovo recommends that cuomers who require to use the HDMI input on their
monitor purchase the “Lenovo HDMI to HDMI cable OB47070”
www.lenovo.com/support/monitoraccessories.
Chapter 1. 1-5
Page 10
4. For computer in DisplayPort connecting.
Note:Lenovo recommends that cuomers who require to use the DP Cable on their monitor
purchase the “ Lenovo DisplayPort to DisplayPort Cable 0A36537 “ www.lenovo.com/ support/monitoraccessories.
5. For computer in Analog Signal Cable connecting.
Chapter 1. 1-6
Page 11
6. For computer in USB A-B connecting.
*
If there are any *,you can consult the comments on page 1-1
7. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from DP, HDMI.
Note: The audio output in DP, HDMI modes.
Warning note: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjument of the equalizer to maximum increases the earphones and
headphones output voltageand therefore the sound pressure level.
Chapter 1. 1-7
Page 12
8. Connect one end of the USB cable to the USB downream terminal of the monitor, and
connect the other end of the USB cable to an appropriate USB port on your device.
Note: The USB downream port does not provide power while the monitor switch is o.
If there are any *,you can consult the comments on page 1-1
9. Insert the power cord into the monitor, then plug the monitor power cord and the computer
cord into grounded electrical outlets.
Note: A certied power supply cord has to be used with this equipment. The relevant national inallation and or equipment regulations shall be considered. A certied power supply cord not lighter than ordinary polyvinyl chloride exible cord according to IEC
60227 (designation H05VV-F 3G 0.75mm or H05VVH2-F2 3G 0.75mm ) shall be used.
2
2
Alternative a exible cord be of synthetic rubber according to IEC 60245 (designation
H05RR-F 3G 0.75mm ) shall be used.
2
Note: The type of plug & Socket shown here are for illuration only.
Chapter 1. 1-8
Page 13
10. Connect the cables with cable clip.
11. Power on the monitor and the computer.
Chapter 1. 1-9
Page 14
12. When you inall the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/t24i_20. Refer to the “Manually inalling the monitor driver”on page 3-5” section to inall the driver.
Regiering your option
Thank you for purchasing this Lenovo™ product. Please take a few moments to regier your Product and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing product and services that are important to you, as well as in developing better ways to communicate with you. Regier your option on the following Web site: http://www.lenovo.com/regier
Lenovo will send you information and updates on your regiered product unless you indicate on the Web site queionnaire that you do not want to receive further information.
Chapter 1. 1-10
Page 15
Chapter 2. Adjuing and using your monitor
2
This section will give you information on adjuing and using your monitor.

Comfort and accessibility

Good ergonomic practice is important to get the mo from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Web site at: http://www.lenovo.com/ healthycomputing/.

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to work in
comfort.
Organize your work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use mo frequently, such as the computer mouse or telephone, within the easie reach.
Equipment layout and setup play a large role in your working poure. The following topics describe how to optimize equipment setup to achieve and maintain good working poure.

Positioning your monitor

Position and adju your computer monitor for comfortable viewing by considering the following items:
y Recommended viewing diance between the eye and the monitor screen is l.5x the
diagonal of the screen. Solutions in meeting this required diance in cramped oce situations include pulling desk away from wall or divider to make room for monitor, using at panel or compact displays placing the monitor in the desk corner, or placing the keyboard in an adjuable drawer to create a deeper working surface.
y Monitor height: Position the monitor so your head and neck are in a comfortable and
neutral (vertical, or upright) position. If your monitor does not have height adjuments, you might have to place books or other urdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual diance and comfortable viewing when your eye muscles are in a relaxed ate.
y Tilt: Adju the tilt of your monitor to optimize the appearance of the screen content and to
accommodate your preferred head and neck poure.
y General location: Position your monitor to avoid glare or reections on the screen from
overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
Chapter 2. 2-1
Page 16
y Use adequate lighting for the type of work you are performing.
y Use the monitor brightness, contra controls, if equipped to optimize the image on your
screen to meet your visual preferences.
y Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and suained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have queions on eye fatigue or visual discomfort, consult a vision care speciali for advice.

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer.
y Good poure arts with equipment setup: The layout of your work area and the setup
of your computer equipment have a large eect on your poure while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in “Arranging your work area”on page 2-1 so you can maintain a comfortable and productive poure. Also, be sure to use the adjument capabilities of your computer components and oce furniture to be suit your preferences now and as your preferences change over time.
y Minor changes in poure can help avoid discomfort: The longer you sit and work with
your computer, the more important it is to observe your working poure. Avoid assuming any one poure for an extended period of time. Periodically make minor modications in your poure to help deter any discomforts that might arise. Make use of any adjuments that your oce furniture or equipment provide to accommodate changes in poure.
y Short, periodic breaks help ensure healthy computing: Because computing is
primarily a atic activity, it is particularly important to take short breaks from your work. Periodically, and up from your work area, retch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in poure and helps to ensure you remain comfortable and productive
while you do work.

Accessibility information

Lenovo is committed to providing greater access to information and technology to people with disabilities. With assiive technologies, users can access information in the way mo appropriate to their disability. Some of these technologies are already provided in your operating syem; others can be purchased through vendors or accessed at: https://lenovo.ssbbartgroup.com/lenovo/reque_vpat.php
Chapter 2. 2-2
Page 17
Adjuing your monitor image
This section describes the control features to adju your monitor image.

Using the direct access controls

The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Table 2-1. Direct access controls
Icon Control Description
1
2
3
4
Exit Exit from menu and return before menu
DDC-CI
Input Change Switches the video input source
Auto Adjument
Increase For increasing the value on adjument bar
Up Up key function and up circle
Brightness Direct access to Brightness adjument
Decrease For decreasing the value on adjument bar
Down Down key function and down circle
Menu
Enter
Press and hold for 10 seconds to enable or disable the DDC-CI function
Optimizes image (size, position, phase and
clock) (For analog [VGA] source only)
To access OSD menu Press to conrm selection Press and hold for 10 seconds will lock menu/ unlock menu
Press to enter next level on main menu/ sub menu atus or enter previous level on adjument bar
Chapter 2. 2-3
Page 18

Using the On-Screen Display (OSD) controls

To adju the settings, the user controls can be viewed through the OSD.
T24i-20
Monitor Controls
Advanced Settings
Port Settings
Menu Settings
Exit
Input Signal: HDMI Resolution: 1920 x 1080
Language English
Menu Time Out
Menu Horizontal 100
Menu Vertical
Transparency
Factory Reset
Model: T24i-20 Serial Number: VNA3VGZG Firmware: LG0.1
30
0
20
Refresh Rate: 60Hz
Color Mode: Reddish
To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access that function. If there is a sub-menu, you can move between options using or , then press to select that function. Use or to make adjuments. Press to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental adjuments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjuments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, Press and hold for 10 seconds to disable / enable DDC/CI function. The words “DDC/CI disable” shows on the screen.
6. The ENERGY STAR option resets all user settings to default values so that the monitor can
meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the U.S. government. It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and environmental protection. It improves the concept of energy eciency of consumers and manufacturers, and eectively guides the market. The regulation of Energy Star improves energy eciency and reduces air pollution by using more energy-ecient equipment in homes, oces and factories. One way to achieve this goal is to use management to reduce energy consumption when products are not in use. The default settings for monitors conform to Energy Star certication. Any changes by users for more features and functionalities may increase power consumption, which will exceed the limitation of Energy Star’s andard. If the user changes the options related to energy eciency when using, such as brightness, color mode, etc., select All Reset Factory or choose the Energy Star option, the power consumption will be reored to the energy eciency with Energy Star andard. For more information, please refer to (www.energyar.gov/products). All products of Energy Star will be poed online and can be accessed directly by governments, public initutions and consumers.
Chapter 2. 2-4
Page 19
Table 2-2. OSD functions
OSD Icon on
Main Menu
Monitor Controls
Advanced
Settings
Port Settings
Menu Settings
Exit
Sub menu Description
Brightness Adju bar 0-100
Contra Adju bar 0-100 75
Dynamic Contra
Over Drive
Color Mode
Aspect Ratio
O O
On
O Normal Normal Extreme
sRGB Reddish Neutral Reddish Bluish
Low Blue Light
Red(0-100)
Cuom
Full Screen Full Screen Original AR
Green(0-100) Blue(0-100)
Automatic NA
Clock 50
Image Setup
(Analog)
Phase NA H. Position 50 V.Position 50
O
Button Repeat Rate
Default Slow
VGA
Input Signal
USB Charging
DP Select
Language
Menu Time Out Adju bar 5-60 30
Menu Horizontal show scale: 0%-100% 100%
Menu Vertical show scale: 0%-100% 0%
Transparency
Factory Reset
HDMI
DisplayPort
O O
On DP 1.1 DP 1.2 DP 1.2
English/French/Italian/Chinese/Spanish/ Japanese/German/Russian
show scale: 0%-100% 20%
Yes Show Energy No
Controls and
Adjuments
75
Default
VGA
English
Star Logo
Chapter 2. 2-5
Page 20
Table 2-2. OSD functions

Selecting a supported display mode

The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is normal and the image can be readjued using automatic image setup and the image controls.
Unlike CRT monitors, which require a high refresh rate to minimize icker, LCD or Flat Panel technology is inherently icker-free.
Note: If your syem has previously been used with a CRT monitor and is currently congured to a display mode outside the range of this monitor, you may need to reattach the CRT monitor temporarily until you have re-congured the syem; preferably to 1920 x 1080 at 60 Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
Timing Refresh rate(Hz)
640x480 60 Hz
640x480 72 Hz
640x480 75 Hz
720x400 70 Hz
800x600 56 Hz
800x600 60 Hz
800x600 72 Hz
800x600 75 Hz
832x624 75 Hz
1024x768 60 Hz
1024x768 70 Hz
1024x768 75 Hz
1152x864 75 Hz
1280x1024 60 Hz
1280x1024 70 Hz
1280x1024 75 Hz
1440x900 60 Hz
1600x900 60 Hz
1600x900 75 Hz
1680x1050 60 Hz
1920x1080 60 Hz
Chapter 2. 2-6
Page 21
Underanding power management
Power management is invoked when the computer recognizes that you have not used your mouse or keyboard for a user-denable period. There are several ates as described in the table
below.
For optimal performance, switch o your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
Table 2-4. Power indicator
State Power Indicator Screen
On White Normal
Standby/Suspend Amber Blank Press a key or
O O Blank Press the power
Reoring Operation Compliance
ENERGY STAR
move the mouse
There may be
a slight delay
before the image
reappears.
Note: Standby also occurs if there is
no image output to the monitor.
ENERGY STAR
button

Power Management Modes

VESA Modes
Normal
operation
Active-off
mode
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
P
ON
E
TEC
* Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your product may perform dif
ferently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the cuomer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
Horizontal
Active Active Active White
Inactive Inactive Off Amber Less than 0.5 W
Sync
Vertical Sync Video
12.21 W
38.57 kWh
There may be
a slight delay
before the image
reappears.
Power
Indicator
Power Consumption
55 W (maximum)*
14 W (typical)
Chapter 2. 2-7
Page 22

Caring for your monitor

Be sure to turn o the power before you perform any maintenance on the monitor.
Do not:
y Apply water or liquid directly to your monitor.
y Use solvents or abrasives.
y Use ammable cleaning materials to clean your monitor or any other electrical equipment.
y Touch the screen area of your monitor with sharp or abrasive items. This type of contact
may cause permanent damage to your screen.
y Use any cleaner which contains an anti-atic solution or similar additives. This may harm
the coating of the screen area.
Do:
y Lightly dampen a soft cloth with water and use this to gently wipe the covers and the
screen.
y Remove grease or nger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and and
Step 1: Place the monitor on a soft and at surface.
Step 2: Remove the base and and from the monitor.

Wall Mounting (Optional)

Refer to the inructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned O, then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.
Step 3: Remove the base from the monitor, refer to “Detaching the monitor base and and”.
Chapter 2. 2-8
Page 23
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm
VESA hole
x100mm diance), VESA Mounting Screw M4 x 10 mm.
Step 5: Attach the LCD display to the wall, following the inructions in the wallmounting kit.
For use only with UL/GS Lied Wall Mount Bracket with minimum weight/load:10.44 kg
Chapter 2. 2-9
Page 24

Chapter 3. Reference information

3
This section contains monitor specications, inructions to manually inall the monitor driver, troubleshooting information, and service information.
Monitor specications
Table 3-1. Monitor specications for type-model 61F7-MAR2-WW
Dimensions Depth 204.97 mm (8.07 in.)
Panel Size 23.8 in.
Height 409.45 mm (16.12 in.)
Width 539.80 mm (21.25 in.)
Backlight LED
Aspect ratio 16:9
Stand
VESA mount Supported 100 mm x 100 mm (3.94 in. x 3.94 in.)
Image Viewable image size 604.70 mm (23.8 inch)
Power input Supply voltage 100-240V AC
Power consumption Normal operation <55 W (max)
Note: Power
consumption gures are for the monitor
and the power supply
combined
Lift
Tilt
Swivel
Pivot
Maximum height 296.46 mm (11.67 inch)
Maximum width 527.04 mm (20.75 inch)
Pixel pitch 0.2745 mm (0.01 inch)
Max supply current 1.5 A
Standby/Suspend <0.5 W
O <0.3 W
150 mm
-5° to 35°
-45° to 45°
-90° to 90°
50-60Hz
<14 W (typical)
Video input (DP) Interface DP
Input signal VESA TMDS (Panel Link™)
Horizontal addressability 1920 pixels (max)
Vertical addressability 1080 lines (max)
Clock frequency 148.5 MHz
Chapter 3. 3-1
Page 25
Table 3-1. Monitor specications for type-model 61F7-MAR2-WW
Video input (HDMI) Interface HDMI
Input signal VESA TMDS (Panel Link™)
Horizontal addressability 1920 pixels (max)
Vertical addressability 1080 lines (max)
Clock frequency 148.5 MHz
Video input (VGA) Interface VGA
Input signal Analog Direct Drive, 75 ohm 0.7V
Horizontal addressability 1920 pixels (max)
Vertical addressability 1080 lines (max)
Clock frequency 148.5 MHz
Communications VESA DDC CI
Supported Display Modes
Temperature Operating 0° to 40° C (32° to 104° F)
Humidity Operating 8% to 80% non-condensing
Horizontal frequency 30 kHz -83 kHz
Vertical frequency 50 Hz - 75 Hz
Native Resolution 1920 x 1080 at 60 Hz
Storage -20° to 60° C (-4° to 140° F)
Shipping -20° to 60° C (-4° to 140° F)
Storage 5% to 95% non-condensing
Shipping 5% to 95% non-condensing
Chapter 3. 3-2
Page 26

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggeed actions that are appropriate to your problem.
Table 3-2. Troubleshooting
Problem Possible cause Suggeed action Reference
The words “Out
of Range” are shown on the
screen, and the
power indicator
is ashing green.
The image quality is
unacceptable.
The power indicator is not lit and there is no
image.
The syem is set to a display mode which is
not supported by the
monitor.
The video signal cable is not connected with
the monitor or syem completely.
The color settings may
be incorrect.
y The monitor’s
power switch is not switched on.
y The power
cord is loose or disconnected.
y There is no power
at the outlet.
If you are replacing an old
monitor, reconnect it and adju the display mode to within the specied range for your new monitor.
If using a Windows syem, reart the syem in safe mode, then select a supported display mode for your computer.
If these options do not work,
contact the Support Center.
Be sure the signal cable
is rmly plugged into the syem and monitor.
Select another color setting
from the OSD menu.
y Be sure the power cord is
connected properly.
y Be sure the outlet has
power.
y Power on the monitor. y Try using another power
cord.
y Try using another
electrical outlet.
“Selecting a supported display mode”on page
2-6
“Connecting and turning on your
monitor”on page 1-5
“Adjuing your monitor image”on
page 2-3
“Connecting and turning on your monitor”on page 1-5
Screen is blank and power indicator is
amber.
The power indicator is
orange, but there is no image.
The monitor is in Standby / Suspend mode.
The video signal cable is loose or
disconnected from the syem or monitor.
The monitor brightness and contra are at the lowe setting.
y Press any key on the
keyboard or move the mouse to reore
operation.
y Check the Power Options
settings on your computer.
Be sure the video cable is
connected with the syem
properly.
Adju the brightness and contra setting on the OSD menu.
“Underanding power management”on page
2-7
“Connecting and turning on your
monitor”on page 1-5
“Adjuing your monitor image”on
page 2-3
Chapter 3. 3-3
Page 27
Table 3-2. Troubleshooting
Problem Possible cause Suggeed action Reference
One or more of the pixels appear
discolored.
y Fuzzy lines
in text or a blurry image.
y Horizontal or
vertical lines through the
image.
This is a characteriic of the LCD technology and is not an LCD
defect.
y Image setup has not
been optimized.
y Your syem
Display Properties setting have not
been optimized.
If there are more than ve pixels missing, contact the
Support Center.
Adju the resolution settings on your syem to match
the native resolution for this
monitor: 1920 x 1080 at 60 Hz.
Perform automatic image setup. If automatic image setup does not help, perform manual image setup.
When working in the native
resolution, you may nd additional improvements by adjuing the Dots Per Inch (DPI) setting on your syem.
Appendix A.”Service
and Support”on page A-1
“Adjuing your monitor image”on
page 2-3
“Selecting a supported display mode”on page
2-6
See the Advanced section of your
syem’s display
properties.
Chapter 3. 3-4
Page 28
Manually inalling the monitor driver
Below are eps for manually inalling the monitor driver in Microsoft Windows 7, Microsoft
Windows 10.
Inalling the monitor driver in Windows 7
To use the Plug and Play feature in Microsoft Windows 7, do the following:
1. Turn o the computer, all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the syem unit. Allow your computer to art the Windows 7
operating syem.
4. From the Lenovo website https://pcsupport.lenovo.com/solutions/t24i_20, nd the
corresponding monitor driver and download it to a PC to which this monitor is connected
(such as a desktop).
5. Open the Display Properties window by clicking Start, Control Panel and Hardware
and Sound icon. and then clicking the Display icon.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to nd the driver program.
12. Select Pick from the li of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path: X:\Monitor Drivers\Windows 7 (where X indicates “the folder in which the downloaded driver is located” (such as a desktop)).
14. Select the “lenT24i-20.inf” le and click the Open button. Click the OK button.
15. In the new window, select LEN T24i-20 and click Next.
16. After the inallation is complete, delete all downloaded les and close all windows.
17. Reart the syem. The syem will automatically select the maximum refresh rate and
corresponding Color Matching Proles.
Note: On LCD monitors, unlike CRTs, a faer refresh rate does not improve display quality. Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
Chapter 3. 3-5
Page 29
Inalling the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
1. Turn o the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the syem unit. Allow your computer to art the Windows 10
operating syem.
4. From the Lenovo website https://pcsupport.lenovo.com/solutions/t24i_20, nd the
corresponding monitor driver and download it to a PC to which this monitor is connected
(such as a desktop).
5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control
Panel, then double click the icon of Hardware and Sound, and then click Display.
6. Click the Change the display settings tab.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Click Update Driver, then click Browse the computer to nd the driver program.
12. Select Pick from the li of device driver program on the computer.
13. Click the Hard Disk button. By clicking the Browse button, browse and point to the
following path: X:\Monitor Drivers\Windows 10 (where X indicates “the folder in which the downloaded driver is located” (such as a desktop)).
14. Select the “lenT24i-20.inf” le and click the Open button. Click the OK button.
15. In the new window, select LEN T24i-20 and click Next.
16. After the inallation is complete, delete all downloaded les and close all windows.
17. Reart the syem. The syem will automatically select the maximum refresh rate and
corresponding Color Matching Proles.
Note: On LCD monitors, unlike CRTs, a faer refresh rate does not improve display quality. Lenovo recommends using either1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
Getting further help
If you ill can’t solve your problem, please contact the Lenovo Support Center. For more information on contacting the Support Center, please see Appendix A.”Service and Support”on
page A-1
Chapter 3. 3-6
Page 30

Service information

Cuomer responsibilities

Service parts

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper inallation, usage not in accordance with product specications and inructions, natural or personal disaer, or unauthorized alterations, repairs or modications.
The following are examples of misuse or abuse and not covered by warranty:
y Images burned onto the screen of a CRT monitor. Burned image is preventable by utilizing
a moving screen saver or power management.
y Physical damage to covers, bezel, base and cables.
y Scratches or punctures on monitor screens.
The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to support the cuomer warranty. Parts are for service use only. The table below shows information for model
61F7-MAR2-WW.
Table 3-3. Li of service parts
FRU (FIELD REPLACEABLE UNIT) PART NUMBER
DESCRIPTION Machine Type/
Model (MTM)
COLOR
5D10X78210 T24i-20 - 23.8 inch FRU Monitor 61F7 Raven Black
01YY081 T24i-20 VGA cable 61F7 Raven Black
01YY043 T24i-20 USB Type-A to B cable 61F7 Raven Black
01YY041 T24i-20 DP cable 61F7 Raven Black
01YY042 T24i-20 HDMI cable 61F7 Raven Black
5SE0X78204 T24i-20 - FRU Base and Stand 61F7 Raven Black
Chapter 3. 3-7
Page 31

Appendix A. Service and Support

A
The following information describes the technical support that is available for your product, during the warranty period or throughout the life of your product. Refer to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms.
Regiering your option
Regier to receive product service and support updates, as well as free and discounted computer accessories and content. Go to: http://www.lenovo.com/regier

Online technical support

Online technical support is available during the lifetime of a product at: http://www.lenovo. com/support
Product replacement assiance or exchange of defective components also is available during the warranty period. In addition, if your option is inalled in a Lenovo computer, you might be entitled to service at your location. A Lenovo technical support representative can help you determine the be alternative.

Telephone technical support

Inallation and conguration support through the Cuomer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.
Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software conguration information for your syem.
Your technical support representative might want to walk you through the problem while you are at your computer during the call.
Telephone numbers are subject to change without notice. The mo up-to-date telephone li for Lenovo Support is always available at: http://consumersupport.lenovo.com
Country or Region Telephone Number
Argentina 0800-666-0011
(Spanish, English)
Auralia 1-800-041-267
(English)
Auria 0810-100-654 (For local rate)
(German)
Belgium Warranty service and support: 02-339-36-11
(Dutch, French)
Bolivia 0800-10-0189
(Spanish)
Chapter A. A-1
Page 32
Country or Region Telephone Number
Brazil Calls made from within the Sao Paulo region: 11-3889-8986
Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
Brunei Darussalam Dial 800-1111
(English)
Canada 1-800-565-3344
(English, French)
Chile 800-361-213
(Spanish)
China Technical Support Line: 400-990-8888
(Mandarin)
China
(Hong Kong S.A.R.)
China (Macau S.A.R.)
Colombia 1-800-912-3021
Coa Rica 0-800-011-1029
Croatia 385-1-3033-120
Cyprus 800-92537
Czech Republic 800-353-637
Denmark Warranty service and support: 7010-5150
Dominican Republic 1-866-434-2080
Ecuador 1-800-426911-OPCION 4
(852) 3516-8977 (Cantonese, English, Mandarin)
0800-807 / (852) 3071-3559 (Cantonese, English, Mandarin)
(Spanish)
(Spanish)
(Croatian)
(Greek)
(Czech)
(Danish)
(Spanish)
(Spanish)
Egypt Primary: 0800-0000-850
Secondary: 0800-0000-744 (Arabic,English)
El Salvador 800-6264
(Spanish)
Eonia 372-66-0-800
(Eonian, Russian, English)
Finland Warranty service and support: +358-800-1-4260
(Finnish)
France Warranty service and support: 0810-631-213 (hardware)
(French)
Germany Warranty service and support: 0800-500-4618 (toll-free)
(German)
Appendix A. A-2
Page 33
Country or Region Telephone Number
Greece Lenovo Business Partner
(Greek)
Guatemala Dial 999-9190, wait for operator, and reque to reach 877-404-9661
(Spanish)
Honduras Dial 800-0123
(Spanish)
Hungary +36-13-825-716
(English, Hungarian)
India Primary: 1800-419-4666 (Tata)
Secondary: 1800-3000-8465 (Reliance) Email: commercialts@lenovo.com
(English and Hindi)
Indonesia 1-803-442-425
62 213-002-1090 (Standard Charges Apply) (English, Bahasa Indonesia)
Ireland Warranty service and support: 01-881-1444
(English)
Israel Givat Shmuel Service Center: +972-3-531-3900
(Hebrew, English)
Italy Warranty service and support: +39-800-820094
(Italian)
Japan 0120-000-817
(Japanese, English)
Kazakhan 77-273-231-427 (Standard Charges Apply)
(Russian, English)
Korea 080-513-0880 (Collect call)
02-3483-2829 (Toll Call) (Korean)
Latvia 371-6707-360
(Latvian, Russian, English)
Lithuania 370 5278 6602
(Italian, Russian, English )
Luxembourg ThinkServer and ThinkStation: 352-360-385-343
ThinkCentre and ThinkPad: 352-360-385-222
(French)
Malaysia 1-800-88-0013
03-7724-8023 (Standard Charges Apply) (English)
Malta 356-21-445-566
(English, Italian, Maltese Arabic)
Mexico 001-866-434-2080
(Spanish)
Netherlands 020-513-3939
(Dutch)
New Zealand 0508-770-506
(English)
Appendix A. A-3
Page 34
Country or Region Telephone Number
Nicaragua 001-800-220-2282
(Spanish)
Norway 8152-1550
(Norwegian)
Panama Lenovo Cuomer Support Center: 001-866-434 (toll-free)
(Spanish)
Peru 0-800-50-866 OPCION 2
(Spanish)
Philippines 1-800-8908-6454 (GLOBE subscribers)
1-800-1441-0719 (PLDT subscribers) (Tagalog, English)
Poland Laptops and tablets branded with logo Think: 48-22-273-9777
ThinkStation and ThinkServer: 48-22-878-6999 (Polish, English )
Portugal 808-225-115 (Standard Charges Apply)
(Portuguese)
Romania 4-021-224-4015
(Romanian)
Russia +7-499-705-6204
+7-495-240-8558 (Standard Charges Apply)
(Russian)
Singapore 1-800-415-5529
6818-5315 (Standard Charges Apply)
(English, Mandarin, Bahasa Malaysia)
Slovakia ThinkStation and ThinkServer: 421-2-4954-5555
Slovenia 386-1-2005-60
(Slovenian)
Spain 34-917-147-833
(Spanish)
Sri Lanka 9477-7357-123 (Sumathi Information syems)
(English)
Sweden Warranty service and support: 077-117-1040
(Swedish)
Switzerland Warranty service and support: 0800-55-54-54
(German, French, Italian)
Taiwan 0800-000-702
(Mandarin)
Thailand 001-800-4415-734
(+662) 787-3067 (Standard Charges Apply) (Thai, English)
Turkey 444-04-26
(Turkish)
United Kingdom Standard warranty support: 03705-500-900 ( local rate)
Standard warranty support: 08705-500-900
(English)
Appendix A. A-4
Page 35
Country or Region Telephone Number
United States 1-800-426-7378
(English)
Uruguay 000-411-005-6649
(Spanish)
Venezuela 0-800-100-2011
(Spanish)
Vietnam 120-11072 (Toll Free)
84-8-4458-1042 (Standard Charges Apply)
(Vietnamese, English)
Appendix A. A-5
Page 36

Appendix B. Notices

B
Lenovo may not oer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to ate or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used inead. However, it is the user ‘s responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this atement may not apply to you.
Lenovo (United States), Inc. 1009 Think Place - Building One Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing
This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not aect or change Lenovo product specications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specic environments and is presented as an illuration. The result obtained in other operating environments may vary.
Lenovo may use or diribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at
your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary signicantly. Some measurements may have been made on development-level syems and there is no guarantee that these measurements will be the same on generally available syems. Furthermore, some measurements may have been eimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specic environment.
Appendix B. B-1
Page 37

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their
equipment when it is no longer needed. Lenovo oers a variety of programs and services to assi
equipment owners in recycling their IT products. For information on recycling Lenovo products, go to:
http://www.lenovo.com/recycling
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property
of the company, you mu do so in accordance with the Law for Promotion of Eective Utilization of
Resources. Computers and monitors are categorized as indurial wae and should be properly disposed
of by an indurial wae disposal contractor certied by a local government. In accordance with the Law
for Promotion of Eective Utilization of Resources, Lenovo Japan provides, through its PC Collecting
and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For
details, visit the Lenovo Web site at www.ibm.com/jp/pc/service/recycle/ pcrecycle/. Pursuant to the Law
for Promotion of Eective Utilization of Resources, the collecting and recycling of home-used computers
and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge
for home-used computers sold after October 1, 2003. For details, visit the Lenovo W
com/jp/pc/service/recycle/personal/.
eb site at www.ibm.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive subances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or
monitor.
Appendix B. B-2
Page 38

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo The Lenovo logo
ThinkCenter ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies.
Other company, product, or service names may be trademarks or service marks of others.

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacture Do not use
the ac power cord for other devices.
Appendix B. B-3
Loading...
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use