Lenovo 500E User Manual

User Guide
Lenovo 500e Chromebook
User Guide
Lenovo 500e Chromebook
First edition (January 2018)
© Copyright Lenovo 2018.
Contents
Chapter 1. Important safety
information . . . . . . . . . . . . . . . . 1
Safety instructions for teachers, parents and adult
Chapter 2. Product overview . . . . . 11
Front view . . . . . . . . . . . . . . . . . 11
Webcam . . . . . . . . . . . . . . . . 11
Webcam light . . . . . . . . . . . . . . 12
Microphone hole . . . . . . . . . . . . 12
Wireless antennas . . . . . . . . . . . . 12
Display . . . . . . . . . . . . . . . . 12
Keyboard . . . . . . . . . . . . . . . 12
Touch pad . . . . . . . . . . . . . . . 12
Left view . . . . . . . . . . . . . . . . . 12
dc-in light . . . . . . . . . . . . . . . 13
dc-in / USB (Type-C) connector. . . . . . . 13
USB (Type-A) connector . . . . . . . . . 13
microSD card slot . . . . . . . . . . . . 13
Combo audio connector . . . . . . . . . 14
Right view . . . . . . . . . . . . . . . . . 14
Stylus . . . . . . . . . . . . . . . . . 14
Volume buttons . . . . . . . . . . . . . 14
Power button . . . . . . . . . . . . . . 14
Power light . . . . . . . . . . . . . . . 15
USB (Type-A) connector . . . . . . . . . 15
USB (Type-C) connector . . . . . . . . . 15
Kensington Mini Security slot. . . . . . . . 15
Specifications . . . . . . . . . . . . . . . 15
Operating environment . . . . . . . . . . 17
Chapter 3. Account, login, and
logout . . . . . . . . . . . . . . . . . 19
Types of user account for logging into Chrome . . 19
Become your Chromebook’s owner . . . . . . . 19
Sign in with a Google Account other than the
owner’s . . . . . . . . . . . . . . . . . . 20
Browse as a guest . . . . . . . . . . . . . . 20
Create a supervised account. . . . . . . . . . 20
Lock your Chromebook. . . . . . . . . . . . 21
Sign out . . . . . . . . . . . . . . . . . . 21
Control who can use your Chromebook . . . . . 21
Check a Chromebook’s owner . . . . . . . . . 21
Disable guest login . . . . . . . . . . . . . 22
Reset your Chromebook . . . . . . . . . . . 22
Shut down your Chromebook . . . . . . . . . 22
Get help from Google . . . . . . . . . . . . 22
Chapter 4. Manage files and
folders . . . . . . . . . . . . . . . . . 23
What is Google Drive. . . . . . . . . . . . . 23
Your local storage space . . . . . . . . . . . 23
The Files app. . . . . . . . . . . . . . . . 23
Create folders using the Files app. . . . . . . . 23
Delete unused files . . . . . . . . . . . . . 23
Check the amount of available storage. . . . . . 23
Chapter 5. Language settings. . . . . 25
Change display language . . . . . . . . . . . 25
Add an input method. . . . . . . . . . . . . 25
Switch among input methods . . . . . . . . . 25
Chapter 6. Add and manage apps. . . 27
What is Chrome Web Store . . . . . . . . . . 27
Add apps or extensions. . . . . . . . . . . . 27
Install Android apps . . . . . . . . . . . . . 27
Pin apps to shelf . . . . . . . . . . . . . . 28
Pin Web pages to shelf . . . . . . . . . . . . 28
Chapter 7. Accessibility, ergonomic,
and maintenance information . . . . . 29
Accessibility and comfort . . . . . . . . . . . 29
Ergonomic information . . . . . . . . . . 29
Basic maintenance tips . . . . . . . . . . . . 30
Cleaning your computer . . . . . . . . . . . 30
Appendix A. Compliance
information . . . . . . . . . . . . . . . 31
Lenovo compliance information Web sites . . . . 31
Environmental and recycling information . . . . . 31
General recycling information . . . . . . . 31
© Copyright Lenovo 2018 iii
Recycling information for China . . . . . . . 31
Japan recycling statements . . . . . . . . 31
Brazil recycling information . . . . . . . . 32
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . 32
Important WEEE information . . . . . . . . 33
China RoHS . . . . . . . . . . . . . . 34
India RoHS . . . . . . . . . . . . . . . 34
European Union RoHS . . . . . . . . . . 34
ENERGY STAR information . . . . . . . . 35
Electromagnetic compatibility notices . . . . . . 35
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 35
Industry Canada compliance statement . . . 36
German Class B compliance statement. . . . 36
Declaration of conformity to EU directives. . . 37 Japan VCCI Class B compliance statement . . 37
Other compliance notices . . . . . . . . . . . 37
Brazil audio caution statement . . . . . . . 37
Export classification notice . . . . . . . . 38
Taiwan precautionary vision statement . . . . 38
Limited and restricted rights notice . . . . . 38
Appendix B. Lenovo help and
support . . . . . . . . . . . . . . . . . 39
Lenovo support Web site . . . . . . . . . . . 39
Call Lenovo customer support center . . . . . . 39
Before calling customer support . . . . . . 39
Services supported by Lenovo customer
support center . . . . . . . . . . . . . 39
Services not supported by Lenovo customer
support center . . . . . . . . . . . . . 39
Support phone numbers . . . . . . . . . 39
Appendix C. Lenovo Limited
Warranty . . . . . . . . . . . . . . . . 41
Part 1 - General Terms . . . . . . . . . . . . 41
Part 2 – Country-specific Terms . . . . . . . . 43
Part 3 - Warranty Service Information . . . . . . 46
Types of Warranty Service . . . . . . . . . 46
Trademarks . . . . . . . . . . . . . . . . xlix
iv User Guide

Chapter 1. Important safety information

Read this first

This information can help you safely use your personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty.
Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all warnings on the product and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment.
Note: This information includes references to power adapters and batteries. In addition to notebook computers, some products (such as speakers and monitors) ship with external power adapters. If you have such a product, this information applies to your product. In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products.

Conditions that require immediate action

Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer.
As with any electronic device, pay close attention to the product when it is turned on. On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or you might hear sounds like popping, cracking, or hissing. These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner. Or, they might indicate a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. Contact the Customer Support Center for further guidance. For a list of Service and Support phone numbers, go to
www.lenovo.com/support/phone
Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged.
• Signs of overheating, smoke, sparks, or fire.
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery.
• A cracking, hissing, or popping sound, or strong odor that comes from the product.
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© Copyright Lenovo 2018 1
• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or power adapter.
• The computer product, power cord, or power adapter has been exposed to water.
• The product has been dropped or damaged in any way.
• The product does not operate normally when you follow the operating instructions.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center.
Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
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Power cords and power adapters

DANGER
Use only the power cords and power adapters supplied by the product manufacturer.
The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm
2
, or
better. For other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cords and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way.
To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet.
Chapter 1. Important safety information 3

Plugs and outlets

DANGER
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating. Consult an electrician for more information if you have questions about power loads and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to the equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are installing.
Carefully connect and disconnect the equipment from the electrical outlet.

Power supply statement

DANGER
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
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Electrical current safety information

DANGER
Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard:
• Do not use your computer during a lightning storm.
• Do not connect or disconnect any cables or perform installation, maintenance, or re­configuration of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect to properly wired outlets any equipment that will be attached to this product.
• Whenever possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, battery pack, and all the cables before you open the device covers, unless instructed otherwise in the installation and configuration procedures.
• Do not use your computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed.
DANGER
Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn devices ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlets.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer.
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer.
Chapter 1. Important safety information 5
DANGER
During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall.

Non-rechargeable coin-cell battery notice

DANGER
If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substance.
Do not heat to more than 100 °C (212 °F).
The following statement applies to users in the state of California, U.S.A.
Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, see
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Built-in rechargeable battery notice

DANGER
Do not attempt to replace the built-in rechargeable battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician.
Only recharge the battery strictly according to instructions included in the product documentation.

Removable rechargeable battery notice

DANGER
Only recharge the battery strictly according to instructions included in the product documentation.
If the battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances.
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Heat and product ventilation

DANGER
Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions:
• When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended length of time. When you use the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time. Your computer generates some heat during normal operation. The amount of heat depends on the amount of system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard by lifting your hands from the palm rest; and be careful not to use the keyboard for any extended length of time.
• Do not operate your computer or charge the battery near flammable materials or in explosive environments.
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.
• When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac power adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn.
For your safety, always follow these basic precautions with your computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleaning might be required for computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).

Liquid crystal display (LCD) notice

CAUTION: The liquid crystal display (LCD) is made of glass and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp
in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.
Chapter 1. Important safety information 7

Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings.

Using headphones or earphones

CAUTION: Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7 limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332­2 can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to excessive sound pressure levels.

Plastic bag notice

DANGER
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation.

Glass parts notice

CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

Safety instructions for teachers, parents and adult supervisors

This Chromebook computer is intended for use as a child development tool primarily by children, 6 years of age or above. There must be supervision by an adult. It is a must to have a thorough explanation to children on safe and proper handling of the computer, battery pack, and ac power adapter.
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DANGER
Warning: Chocking Hazard — Small parts. Not suitable for children under age 3.
• For ITE with power supplies not intended to be handled by children: As with all electrical products, precautions should be observed handling and use to prevent electric shock. The ac power adapter should not be handled by children.
• The computer should not be placed on the bare skin (lap) of the child for long periods. The computer should be placed on a flat surface, like desktop, if your child intends to use it for more than a few minutes.
• The computer (including the ac power adapter and the battery pack, as applicable) should not be left in the rain or subjected to exposure to water. If cleaning is necessary do not immerse it in water; wipe clean with damp cloth.
• The computer (including the ac power adapter and the battery pack, as applicable) should not be dropped, crushed (stepped on) or otherwise abused.
• An adult should caution his or her child about the potential trip hazard as posed by the cable between a power source and the computer. An adult should inspect the computer (including the ac power adapter and the battery pack, as applicable) periodically for damage. Similarly, if a child notices damaged/broken parts, this should be reported to the teacher/parents/adult supervisors immediately. Damaged parts may be replaced through service provided by Lenovo.
DANGER
ELECTRICALLY OPERATED PRODUCT. Not recommended for children under 3 years of age (or other intended age range). As with all electrical products, precautions should be observed during handling and use of electrical products to reduce the risk of electric shock.
Chapter 1. Important safety information 9
10 User Guide

Chapter 2. Product overview

7 8
9
10

Front view

Figure 1. 500e Chromebook — front view
1. Webcam light
3. Microphone hole
5.
Display (with touch function) 6. Webcam (WorldFacing)
7.
Webcam light 8. Microphone hole
9. Keyboard 10.
2.
Webcam (front-side)
4.
Wireless antennas (invisible from the outside)
Touch pad

Webcam

The built-in webcams can be used for video calling or videoconferencing. Only one of the two webcams can be activated at the same time. To switch between webcams, start the Camera app and select Toggle
camera.
Note: The light next to the webcams indicates which webcam is activated.
© Copyright Lenovo 2018 11

Webcam light

The light of the webcam indicates whether the webcam is in use.
Note: It is designed to help you protect your privacy. You’re able to judge if the webcam is in use by the status of the light.
Light status Indication
On Off
The webcam is in use. The webcam is not in use.

Microphone hole

The built-in microphone can be used for voice recording, audio communication, or videoconferencing.
Note: You may need to install additional apps to use the microphone for these purposes.

Wireless antennas

If your computer includes a radio transmitter, wireless antennas are built into the computer for sending and receiving radio. The antennas are usually not visible from the outside of the computer.

Display

The display supports touch functions. Use your finger or the included stylus for interaction with the computer.

Keyboard

Your Chromebook keyboard works just like a regular keyboard but with a few dedicated shortcut keys for quick access to certain settings. In addition to the dedicated shortcut keys, Chrome also supports shortcut keys using the ctrl, alt, and the shift keys. To learn about these shortcut keys, press ctrl ,alt, and \ together.
Note: Caps lock is toggled by pressing the alt and the search key.

Touch pad

The touch pad supports single-click function. Move your finger on the touch pad to move the cursor; tap or click on the touch pad to start apps.

Left view

Figure 2. 500e Chromebook — left view
1. dc-in light
3.
USB (Type-A) connector 4. microSD slot
Combo audio jack
5.
2.
dc-in / USB (Type-C) connector
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