Lenovo 3139, 3349, 3246, 5450, 5384 User Manual

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Page 1

ThinkCentre UserGuide

MachineTypes:3029,3054,3139,3219,3246,3282,3349,3421, 3544,3652,5384,5450,5474,5498,5554,5852,6232,and6590

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ThinkCentre UserGuide

MachineTypes:3029,3054,3139,3219,3246,3282,3349,3421, 3544,3652,5384,5450,5474,5498,5554,5852,6232,and6590

Page 4

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheThinkCentre SafetyandWarrantyGuideandAppendixA“Notices”onpage63.

FirstEdition(October2010)

©CopyrightLenovo2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare soldtogovernmentalentitiesascommercialitemsasdenedby48C.F.R.2.101withlimitedandrestrictedrightsto use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant aGeneralServicesAdministration“GSA ”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth inContractNo.GS-35F-05925.

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Contents

Importantsafetyinformation.....vii

Chapter1.Productoverview......1

Features..................1

Specications................3

Softwareoverview..............4

SoftwareprovidedbyLenovo........4

AdobeReader..............6

Antivirussoftware.............6

Locations..................6

Locatingconnectorsonthefrontofyour

computer................6

Locatingconnectorsontherearofyour

computer................7

Locatingcomponents...........9

Locatingpartsonthesystemboard....10

Locatinginternaldrives.........11

Chapter2.Installingorreplacing

hardware...............13

Handlingstatic-sensitivedevices.......13

Installingorreplacinghardware........13

Installingexternaloptions........13

Removingthecomputercover.......14

Removingandreinstallingthefrontbezel..15

InstallingorreplacingaPCIcard......15

Installingorreplacingamemorymodule...18 Installingorreplacingtheopticaldrive...20

Replacingthebattery..........22

Replacingthepowersupplyassembly...24 Replacingtheheatsinkandfanassembly..25

Replacingtheprimaryharddiskdrive....26

Replacingthesecondaryharddiskdrive...29

Replacingthefrontfanassembly.....31

Replacingtherearfanassembly......32

ReplacingthefrontaudioandUSB

assembly...............34

Replacingtheinternalspeaker.......35

Replacingthekeyboardormouse.....37

Completingthepartsreplacement.....38

Installingsecurityfeatures..........39

Integratedcablelock..........39

Padlock...............40

Passwordprotection..........41

Erasinglostorforgottenpasswords(clearing

CMOS)................41

Creatingandusingrecoverymedia......43

Creatingrecoverymedia.........43

Usingrecoverymedia..........44

Performingbackupandrecoveryoperations...44

Performingabackupoperation......44

Performingarecoveryoperation......45

UsingtheRescueandRecoveryworkspace...45

Creatingandusingarescuemedium......46

Creatingarescuemedium........46

Usingarescuemedium.........47

Installingorreinstallingdevicedrivers.....47

Solvingrecoveryproblems..........48

Chapter4.UsingtheSetupUtility

program................49

StartingtheSetupUtilityprogram.......49

Viewingandchangingsettings........49

Usingpasswords..............49

Passwordconsiderations.........49

Power-OnPassword..........50

AdministratorPassword.........50

HardDiskPassword...........50

Setting,changing,anddeletingapassword.50

Enablingordisablingadevice........50

Selectingastartupdevice..........51

Selectingatemporarystartupdevice....51

Selectingorchangingthestartupdevice

sequence...............51

ExitingfromtheSetupUtilityprogram.....51

Chapter5.Updatingsystem

programs...............53

Usingsystemprograms...........53

Updating(ashing)theBIOSfromadisc....53

Updating(ashing)theBIOSfromyouroperating

system..................54

RecoveringfromaPOST/BIOSupdatefailure..54

Chapter6.Troubleshootingand

diagnostics..............55

Basictroubleshooting............55

Diagnosticprograms............56

LenovoThinkVantageToolbox.......56

PC-DoctorforRescueandRecovery....57

PC-DoctorforDOS...........57

Cleaninganopticalmouse..........58

Chapter3.Recoveryinformation...43

©CopyrightLenovo2010

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Chapter7.Gettinginformation,help,

andservice..............59

Informationresources............59

OnlineBooksfolder...........59

LenovoThinkVantageTools........59

ThinkVantageProductivityCenter.....59

LenovoWelcome............60

AccessHelp..............60

SafetyandWarranty...........60

LenovoWebsite(http://www.lenovo.com)..60

Helpandservice..............61

Usingthedocumentationanddiagnostic

programs...............61

Callingforservice............61

Usingotherservices..........62

Purchasingadditionalservices......62

AppendixA.Notices.........63

Televisionoutputnotice...........64

EuropeanconformanceCEmark.......64

Trademarks................64

Index..................65

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Importantsafetyinformation

CAUTION: Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis product.RefertotheThinkCentreSafetyandWarrantyGuidethatyoureceivedwiththisproductfor thelatestsafetyinformation.Readingandunderstandingthissafetyinformationreducestheriskof personalinjuryandordamagetoyourproduct.

IfyounolongerhaveacopyoftheThinkCentreSafetyandWarrantyGuide,youcanobtainaPortable DocumentFormat(PDF)versionfromtheLenovo http://www.lenovo.com/support

SupportWebsiteat:

©CopyrightLenovo2010

vii

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viiiThinkCentreUserGuide

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Chapter1.Productoverview

Thischapterdescribesthecomputerfeatures,specications,preinstalledsoftwareprograms,andpart andconnectorlocations.

Features

Thissectionprovidesinformationaboutthecomputerfeatures.

Systeminformation

Thefollowinginformationcoversavarietyofmodels.Forinformationaboutyourspecicmodel,usethe SetupUtilityprogram.SeeChapter4“UsingtheSetupUtilityprogram”onpage49

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel

•IntelCorei5microprocessor

•IntelCorei7microprocessor

•IntelPentium

Memory

Core™i3microprocessor

microprocessor

•Supportsuptofourdoubledatarate3dualinlinememorymodules(DDR3DIMMs)

Internaldrives

•Opticaldrive

•SerialAdvancedTechnologyAttachment(SATA)harddiskdrive(availableinsomemodels)

Videosubsystem

•IntegratedgraphicscardforaVideoGraphicsArray(VGA)connectorandaDisplayPortconnector(not applicableonsomemodels)

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Microphoneconnectorandheadphoneconnectoronthefrontpanel

•Internalspeaker(installedinsomemodels)

Connectivity

•100/1000MbpsintegratedEthernetcontroller

•PCIFaxmodem(somemodels)

Systemmanagementfeatures

©CopyrightLenovo2010

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•Abilitytostorepower-onself-test(POST)hardwaretestresults

•Automaticpower-onstartup

•DesktopManagementInterface(DMI)

•IntelActiveManagementTechnology(AMT)(availableonsomemodels)

•IntelMatrixStorageManager

•PrebootExecutionEnvironment(PXE)

•SecureManagedClient(SMC)(somemodels)

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

•WakeonLAN

•WakeonRing

•WindowsManagementInstrumentation(WMI)

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•EightUniversalSerialBus(USB)connectors(twoonthefrontpanelandsixontherearpanel)

•OneEthernetconnector

•OneDisplayPortconnector(notapplicableonsomemodels)

•OneVGAmonitorconnector(notapplicableonsomemodels)

•OnePersonalSystem/2

(PS/2

)keyboardconnector(optional)

•OnePS/2mouseconnector(optional)

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and microphoneconnector)

•T woaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)

Formoreinformation,see“Locatingconnectorsonthefrontofyourcomputer”onpage6 connectorsontherearofyourcomputer”onpage7.

Expansion

•T woharddiskdrivebays(onestandardandoneoptional)

•T woopticaldrivebays

•T woPCIcardslots

•OnePCIExpressx1cardslot

•OnePCIExpressx16graphicscardslot

Powersupply

Yourcomputercomeswithoneofthefollowingpowersupplies:

•280-wattpowersupplywithmanualvoltage-selectionswitch

•280-wattauto-sensingpowersupply

•320-wattauto-sensingpowersupply

Securityfeatures

•Computrace

•Coverpresenceswitch(alsocalledintrusionswitch)

and“Locating

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•Enablingordisablingadevice

•EnablingordisablingUSBconnectorsindividually

•Harddiskdrivepassword

•Keyboardwithngerprintreader(shippedwithsomemodels)

•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized useofyourcomputer

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforanintegratedcablelock(Kensingtonlock)

•Supportforapadlock

•T rustedPlatformModule(TPM)

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsomesoftwareprogramstohelpyouworkmoreeasilyandsecurely.For moreinformation,see“Softwareoverview”onpage4

Preinstalledoperatingsystem

Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:

•Microsoft

Windows

•MicrosoftWindowsVista

Operatingsystem(s),certiedortestedforcompatibility

•Linux

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

(variesbymodeltype)

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto

press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe publicationofthismanual.Thislistissubjecttochange.T odetermineifanoperatingsystemhasbeencertiedor testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

Chapter1.Productoverview3

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Dimensions

Width:175mm(6.89inches)

Height:402mm(15.83inches)

Depth:440mm(17.32inches)

Weight

Maximumcongurationasshipped:11kg(24.25lbs)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Non-operating:-40°Cto60°C(-40°Fto140°F)

Non-operating:-10°Cto60°C(14°Fto140°F)(withoutpackage)

•Humidity:

Operating:20%to80%(non-condensing)

Non-operating:20%to90%(non-condensing)

•Altitude:

Operating:-50to10000ft(-15.2to3048m)

Non-operating:-50to35000ft(-15.2to10668m)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:115Vac

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60Hz

Voltage-selectionswitchsetting:230Vac

Softwareoverview

Thissectiondescribesthesoftwarepreinstalledonthecomputersthathaveaninternalharddiskdrive andanoperatingsystemfromLenovo.

SoftwareprovidedbyLenovo

ThefollowingsoftwareprogramsareprovidedbyLenovotohelpyouimproveproductivityandreducethe costassociatedwithmaintainingyourcomputer.Softwareprogramsprovidedwithyourcomputermight varydependingonyourcomputermodeltypeandpreinstalledoperatingsystem.

LenovoThinkVantageT ools

TheLenovoThinkVantage accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.Formoreinformation,see“Lenovo ThinkVantageTools”onpage59

4ThinkCentreUserGuide

Toolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

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Note:TheLenovoThinkVantageToolsprogramisonlyavailableoncomputerswiththeWindows7operating systemfromLenovo.

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramguidesyoutoahostofinformationandtoolstohelpyouset up,understand,maintain,andenhanceyourcomputer.

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputerspreinstalledwith theWindowsVistaoperatingsystemfromLenovo.

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

ThinkVantageRescueandRecovery

TheThinkVantageRescueandRecovery®programisaonebuttonrecoveryandrestoresolutionthat includesasetofselfrecoverytoolstohelpusersdiagnosecomputerproblems,gethelp,andrecoverfrom systemcrashesquickly,eveniftheprimaryoperatingsystemwillnotstart.

ThinkVantageClientSecuritySolution

TheThinkVantageClientSecuritySolutionprogramisavailableonselectLenovocomputers.Ithelpsprotect yourinformation,includingvitalsecurityinformationlikepasswords,encryptionkeys,andelectronic credentials,whileguardingagainstunauthorizeduseraccesstodata.

Note:TheThinkVantageClientSecuritySolutionprogramisonlyavailableoncomputerspreinstalledwith theWindowsVistaoperatingsystemfromLenovo.

PasswordManager

ThePasswordManagerprogramhelpsyouautomaticallycaptureandllinauthenticationinformationfor WindowsapplicationsandWebsites.

Note:ThePasswordManagerprogramisonlyavailableoncomputerspreinstalledwiththeWindows7 operatingsystemfromLenovo.

PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour ThinkCentre®computer.ByusingthePowerManagerprogram,youcanadjustyourpowersettingsto achievethebestbalancebetweensystemperformanceandpowersaving.

ProductRecovery

TheProductRecoveryprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory defaultsettings.

FingerprintSoftware

Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprintand associateitwithyourpower-onpassword,harddiskdrivepassword,andWindowspassword.Asaresult, ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.Angerprint readerkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthatsupportthis option.

Chapter1.Productoverview5

Page 14

LenovoThinkVantageT oolbox

fordetailedinformation.

PC-DoctorforRescueandRecovery

ThePC-DoctorforRescueandRecoverydiagnosticprogramispreinstalledonyourharddiskdrive.Itis partoftheRescueandRecoveryworkspaceoneachLenovocomputertodiagnosehardwareproblems andreportoperating-system-controlledsettingsthatcancausehardwarefailures.UsethePC-Doctorfor RescueandRecoverydiagnosticprogramifyouareunabletostarttheWindowsoperatingsystem.See “PC-DoctorforRescueandRecovery”onpage57

formoreinformation.

AdobeReader

TheAdobeReaderprogramisatoolusedtoview,print,andsearchPDFdocuments.

See“OnlineBooksfolder”onpage59formoreinformationaboutaccessingtheonlinebooksandthe LenovoWebsite.

Antivirussoftware

Yourcomputercomeswithantivirussoftwarethatyoucanusetodetectandeliminateviruses.Lenovo providesafullversionofantivirussoftwareonyourharddiskdrivewithafree30-daysubscription.After30 days,youmustrenewthelicensetocontinuereceivingtheantivirusprogramupdates.

Locations

Locatingconnectorsonthefrontofyourcomputer

Frontconnectorlocationsshowsthelocationsoftheconnectorsonthefrontofyourcomputer.

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Figure1.Frontconnectorlocations

1USBconnector

2Headphoneconnector

3Microphoneconnector

4USBconnector

Locatingconnectorsontherearofyourcomputer

Rearconnectorlocationsshowsthelocationsoftheconnectorsontherearofyourcomputer.Some connectorsontherearofyourcomputerarecolor-codedtohelpyoudeterminewheretoconnectthe cablesonyourcomputer.

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Figure2.Rearconnectorlocations

1Voltage-selectionswitch(somemodels)

2Powercordconnector10Audioline-outconnector

3Serialport

4PS/2keyboardandmouseconnectors

9Microphoneconnector

11Audioline-inconnector

12PCIExpressx16graphicscardslot

(optional)

5VGAmonitorconnector(notapplicableon

13PCIExpressx1cardslot

somemodels)

6DisplayPortconnector(notapplicableon

14PCIcardslots(2)

somemodels)

7USBconnectors(6)15Optionalserialport

8Ethernetconnector

ConnectorDescription

Audioline-inconnector

Usedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe computer.

Audioline-outconnector

Usedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered stereospeakers(speakerswithbuilt-inampliers),headphones,multimedia keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal recordingdevice.

DisplayPortconnector

Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices thatuseaDisplayPortconnector.

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ConnectorDescription

Ethernetconnector

Microphoneconnector

PS/2keyboardconnector (optional)

PS/2mouseconnector (optional)

Serialport

USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,a

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

UsedtoattachanEthernetcableforalocalareanetwork(LAN). Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet cable.

Usedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif youusespeech-recognitionsoftware.

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2 mouseconnector.

Usedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea 9-pinserialport.

USBmouse,aUSBscanner,oraUSBprinter.IfyouhavemorethaneightUSB devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional USBdevices.

Locatingcomponents

Figure3“Componentlocations”onpage9showsthelocationsofthevariouscomponentsinyourcomputer. Toremovethecomputercover,see“Removingthecomputercover”onpage14

Figure3.Componentlocations

1Heatsinkandfanassembly

2Memorymodules

3Opticaldrive

6Battery

7Coverpresenceswitch(alsocalledintrusionswitch)

8Rearfanassembly

Chapter1.Productoverview9

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4FrontaudioandUSBassembly

5PCIcard(installedinsomemodels)

9Powersupplyassembly

Locatingpartsonthesystemboard

Figure4“Systemboardpartslocations”onpage10showsthelocationsofthepartsonthesystemboard.

Figure4.Systemboardpartslocations

14-pinpowerconnector15Frontpanelconnector

2Microprocessor

16ClearCMOS(ComplementaryMetalOxideSemiconductor)

/Recoveryjumper

3Microprocessorfanconnector

4Memoryslot2

5Memoryslot119Frontaudioconnector

6Memoryslot420Internalspeakerconnector

7Memoryslot3

8Thermalsensorconnector

924-pinpowerconnector

10Diskettedriveconnector

11Parallelconnector

17FrontUSBconnectors(2)

18Serial(COM2)connector

21PCIcardslots(2)

22PCIExpressx1cardslot

23PCIExpressx16graphicscardslot

24Systemfanconnector

25Coverpresenceswitchconnector(Intrusionswitch

connector)

12SA TAconnectors(3)

26Battery

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13eSA TAconnector27PS/2keyboardandmouseconnector

14Powerfanconnector

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Y our computercomeswiththefollowingfactory-installeddrives:

•ASerialAdvancedTechnologyAttachmentopticaldriveinbay1

•A3.5-inchSAT Aharddiskdriveinbay5(installedinsomemodels)

Internaldrivesareinstalledinbays.Inthismanual,thebaysarereferredtoasbay1,bay2,andsoon.Figure 5“Drivebaylocations”onpage11

showsthelocationsofthedrivebays.

Figure5.Drivebaylocations

Thefollowinglistdescribesthetypeandsizeofthedrivethatyoucaninstallineachbay:

1Bay1-Maximumheight:43.0mm(1.7inches)Opticaldrive

2Bay2-Maximumheight:43.0mm(1.7inches)Opticaldrive

3Bay3-Maximumheight:25.8mm(1.0inch)

4Bay4-Maximumheight:25.8mm(1.0inch)3.5-inchsecondarySATAharddiskdrive

5Bay5-Maximumheight:25.8mm(1.0inch)3.5-inchprimarySATAharddiskdrive

3.5-inchcardreader

Chapter1.Productoverview11

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Chapter2.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules, systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This reducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackaging,andinstallitdirectlyinthe computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage thatthepartcameinonasmooth,levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation” intheThinkCentreSafetyandWarrantyGuidethatcamewithyourcomputer.T oobtainacopyoftheThinkCentre SafetyandWarrantyGuide,goto: http://www.lenovo.com/support

Notes:

1.UseonlycomputerpartsprovidedbyLenovo.

2.Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe

instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection. Wheninstallinganexternaloption,see“Locatingconnectorsonthefrontofyourcomputer”onpage6and “Locatingconnectorsontherearofyourcomputer”onpage7 usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnectionandinstallanysoftware ordevicedriversthatarerequiredfortheoption.

toidentifytherequiredconnector.Then,

©CopyrightLenovo2010

Page 22

Removingthecomputercover

Attention:

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbefore

removingthecomputercover.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe computer.See“Locatingconnectorsonthefrontofyourcomputer”onpage6and“Locatingconnectors ontherearofyourcomputer”onpage7.

4.Removeanylockingdevicethatsecuresthecomputercover,suchasapadlockoranintegratedcable lock.See“Integratedcablelock”onpage39and“Padlock”onpage40.

5.Removeanythumbscrewsthatsecurethecomputercover.

6.Pressthecover-releasebuttononthesideofthecomputerandslidethecovertotherearofthe computertoremovethecover.

Figure6.Removingthecomputercover

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Removingandreinstallingthefrontbezel

Attention:

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel outward.

Figure7.Removingthefrontbezel

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe correspondingholesinthechassis,thenpivotthefrontbezelinwardsuntilitsnapsintopositionon theleftside.

5.Tocompletetheinstallation,goto“Completingthepartsreplacement”onpage38.

InstallingorreplacingaPCIcard

Attention:

Chapter2.Installingorreplacinghardware15

Page 24

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.Y ourcomputerhastwostandard PCIcardslots,onePCIExpressx1cardslot,andonePCIExpressx16graphicscardslot.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Attherearofthecomputer,pressthereleasebutton1toopenthecardlatch2.

Figure8.OpeningthePCIcardlatch

4.IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.IfyouarereplacinganoldPCI card,grasptheoldcardthatiscurrentlyinstalledandgentlypullitoutoftheslot.

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Figure9.RemovingaPCIcard

Notes:

a.Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

amountuntilitisremovedfromthecardslot.

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

6.Installthenewcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthesystem board”onpage10.

Note:IfyouareinstallingaPCIExpressx16graphicscard,makesurethememoryslotretainingclips areclosedbeforeyouinstallthegraphicscard.

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.

Chapter2.Installingorreplacinghardware17

Page 26

Figure10.InstallingaPCIcard

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

Installingorreplacingamemorymodule

Attention:

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhasfourslotsforinstallingorreplacingDDR3DIMMsthatprovideuptoamaximumof16GB systemmemory.Wheninstallingorreplacingamemorymodule,usethefollowingguidelines:

•Use1GB,2GB,or4GBDDR3DIMMsinanycombinationuptoamaximumof16GB.

•InstallmemorymodulesinthesequenceofDIMM1,DIMM3,DIMM2,andDIMM4.See“Locating partsonthesystemboard”onpage10

Toinstallorreplaceamemorymodule,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage10.

4.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer

model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory slots.See“InstallingorreplacingaPCIcard”onpage15

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5.Opentheretainingclips.

Figure11.Openingtheretainingclips

Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememorymodule outofthememoryslot.

Figure12.Removingamemorymodule

6.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight downintotheslotuntiltheretainingclipsclose.

Chapter2.Installingorreplacinghardware19

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Figure13.Installingamemorymodule

7.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

Installingorreplacingtheopticaldrive

Attention:

Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.

Toinstallorreplaceanopticaldrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

4.Dependingonwhetheryouareinstallingorreplacinganopticaldrive,dooneofthefollowing:

•Ifyouareinstallingasecondaryopticaldrive,removetheplasticpanelinthefrontbezelforthe drivebayyouwanttouse.Ifthereisametalstaticshieldinstalledinthedrivebay,removethe metalstaticshield.

•Ifyouarereplacinganopticaldrive,disconnectthesignalcableandthepowercablefromtherear oftheopticaldrive,pressthebluereleasebutton,andthenslidetheopticaldriveoutofthefront ofthecomputer.

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Figure14.Removingtheopticaldrive

5.Installtheopticaldriveretaineronthesideofthenewopticaldrive.

Figure15.Installingtheopticaldriveretainer

6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrivesnaps intoposition.

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Figure16.Installingtheopticaldrive

7.Connectthesignalcableandthepowercabletothenewopticaldrive.

Figure17.Connectingtheopticaldrive

8.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

Replacingthebattery

Attention:

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Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures, suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn offthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumbatterynotice”intheThinkCentreSafetyandWarrantyGuideforinformationabout replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage10.

4.Removetheoldbattery.

Figure18.Removingtheoldbattery

5.Installanewbattery.

Figure19.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on page38

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter4“UsingtheSetup Utilityprogram”onpage49.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

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Replacingthepowersupplyassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Toreplacethepowersupplyassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Disconnectthepowersupplyassemblycablesfromthesystemboardandalldrives.See“Locating partsonthesystemboard”onpage10.

4.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.

5.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe powersupplyassembly.

Figure20.Removingthescrewsforthepowersupplyassembly

6.Slidethepowersupplyassemblytothefrontofthecomputerandthenliftitoutofthechassis.

7.Ensurethatthenewpowersupplyassemblyisthecorrectreplacement.Ifyournewpowersupply assemblyhasavoltage-selectionswitch,ensurethatyousetthevoltage-selectionswitchtomatchthe voltageavailableatyourelectricaloutlet.Ifnecessary,useaballpointpentoslidethevoltage-selection switchtoadifferentposition.

•Ifthevoltagesupplyrangeinyourlocalcountryorregionis100–127Vac,settheswitchto115V.

•Ifthevoltagesupplyrangeinyourlocalcountryorregionis200–240Vac,settheswitchto230V.

8.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply assemblyalignwiththoseinthechassis.

9.Installandtightenthefourscrewstosecurethepowersupplyassembly.

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Note:UseonlyscrewsprovidedbyLenovo.

10.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.

11.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

Replacingtheheatsinkandfanassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.T urnoffthecomputerandwaitthree

toveminutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Locatingpartsonthesystemboard”onpage10.

5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem board.See“Locatingpartsonthesystemboard”onpage10.

6.Carefullyremovethefourscrews1thatsecuretheheatsinkandfanassemblytothesystemboard.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.

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Figure21.Removingtheheatsinkandfanassembly

7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

a.Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.

b.Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.

8.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned withtheholesonthesystemboard.

Note:Positionthenewheatsinkandfanassemblysothattheheatsinkandfanassemblycableis towardthemicroprocessorfanconnectoronthesystemboard.

9.Alternatetighteningeachscrewasmallandequalamountuntiltheheatsinkandfanassemblyissecured tothesystemboard.Donotover-tightenthescrews.

10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystemboard. See“Locatingpartsonthesystemboard”onpage10.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38

Replacingtheprimaryharddiskdrive

Attention:

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Thissectionprovidesinstructionsonhowtoreplacetheprimaryharddiskdriveifyourcomputerhasone. Forcomputermodelsthatdonothaveaninternalharddiskdriveandusearemoteharddiskdriveaccessed throughtheSMC-StorageArray,contactyournetworkorstorageadministrator.

Toreplacetheprimaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Locatetheprimaryharddiskdrive.See“Locatinginternaldrives”onpage11.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

5.Pressthebluereleasetab1down,slidetheharddiskdrivecage2totherearofthecomputer,and thenpivotitoutward.

Figure22.Removingtheprimaryharddiskdrive

6.Removetheharddiskdrivecagefromthechassisbyslidingitoutward.

7.Pullonthebluehandle3toreleaseandremovetheharddiskdrivefromthedrivecage.

8.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

9.Toinstallanewharddiskdriveintothebluebracket,exthebracketandalignpin1,pin2,pin3, andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit board5onthebottomoftheharddiskdrive.

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Figure23.Installingtheharddiskdriveintothebracket

10.Slidethenewharddiskdriveintothedrivecageuntilitsnapsintoposition.

11.Alignthedrivecagepivotpinwiththeslot1intheupperdrivecageandslidetheharddiskdrive cageintothechassis.

12.Connectthesignalcableandthepowercabletothenewharddiskdrive.

13.Pressdownonthemetallatch2andpivotthedrivecageintoplace,andthenslideittothefrontofthe computeruntilitsnapsintoposition.

Note:Therearetwoarrows,oneontheupperdrivecageandoneontheharddiskdrivecage.The arrowsarealignedwhentheharddiskdriveisintheproperposition.

Figure24.Installingtheprimaryharddiskdrive

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38

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Replacingthesecondaryharddiskdrive

Attention:

Note:Dependingonyourmodeltype,yourcomputermightcomewithasecondaryharddiskdrivebay forinstallingorreplacingasecondaryharddiskdrive.Forcomputermodelsthatdonothaveaninternal harddiskdriveandusearemoteharddiskdriveaccessedthroughtheSMC-StorageArray,contact yournetworkorstorageadministrator.

Thissectionprovidesinstructionsonhowtoreplacethesecondaryharddiskdrive.

Toreplacethesecondaryharddiskdrive,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Locatethesecondaryharddiskdrive.See“Locatinginternaldrives”onpage11.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

5.Pressthebluereleasebuttontoreleasetheharddiskdrivecagefromthechassis.

Figure25.Removingthesecondaryharddiskdrive

6.Removetheharddiskdrivecagefromthechassisbysimplyslidingitoutward.

7.Pullonthebluehandletoreleaseandremovetheharddiskdrivefromtheharddiskdrivecage.

8.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

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Figure26.Installingtheharddiskdriveintothebracket

10.Slidethenewharddiskdriveintotheharddiskdrivecageuntilitsnapsintoposition.

11.Installtheharddiskdrivecageintothechassisuntilitsnapsintopositionunderneaththemetaltab.Make surethattheharddiskdrivecagereleasebuttonissecuredinthechassis.

Figure27.Installingthesecondaryharddiskdrive

12.Connectthesignalcableandthepowercabletothenewharddiskdrive.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

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Replacingthefrontfanassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacethefrontfanassembly.

Note:Notallcomputershavethefrontfanassembly.

Toreplacethefrontfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

4.Disconnectthefrontfanassemblycablefromthepowerfanconnectoronthesystemboard.See “Locatingpartsonthesystemboard”onpage10.

5.Releasethetwotabs1thatattachthefrontfanassemblytothechassisasshownandthencompletely removethefrontfanfromthechassis.

Figure28.Removingthefrontfanassembly

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6.Insertthetwotabs2ofthenewfrontfanassemblyintothecorrespondingholesinthechassis,and presstheothertwotabs1throughtheholesuntilthefrontfanassemblyissecuredinplace.

Figure29.Installingthefrontfanassembly

7.Connectthefrontfanassemblycabletothepowerfanconnectoronthesystemboard.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

Replacingtherearfanassembly

Attention:

Thissectionprovidesinstructionsonhowtoreplacetherearfanassembly.

Toreplacetherearfanassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

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3.Locatetherearfanassembly.See“Locatingcomponents”onpage9.

4.Disconnecttherearfanassemblycablefromthesystemfanconnectoronthesystemboard.See “Locatingpartsonthesystemboard”onpage10.

5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassembly bybreakingorcuttingtherubbermountsandgentlypullingtherearfanassemblyoutofthechassis.

Figure30.Removingtherearfanassembly

6.Installthenewrearfanassemblybyaligningthenewrubbermountswiththecorrespondingholesinthe chassisandpushtherubbermountsthroughtheholes.

Note:Thenewrearfanassemblyyoureceivedwillhavefournewrubbermountsattached.

7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.

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Figure31.Installingtherearfanassembly

8.Connecttherearfanassemblycabletothesystemfanconnectoronthesystemboard.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

ReplacingthefrontaudioandUSBassembly

Attention:

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage15.

4.LocatethefrontaudioandUSBassembly.See“Locatingcomponents”onpage9.

5.DisconnectthefrontaudioandUSBassemblycablesfromthesystemboard.See“Locatingpartsonthe systemboard”onpage10.

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Note:Makesureyounotethelocationsofthecableswhenyoudisconnectthecablesfromthesystem

board.

6.RemovethescrewthatsecuresthefrontaudioandUSBassemblytothechassis.

Figure32.RemovingthesecuringscrewofthefrontaudioandUSBassembly

7.RemovethefrontaudioandUSBassemblyfromthechassis.

8.InstallanewfrontaudioandUSBassemblyintothechassisandalignthescrewholeinthefrontaudio andUSBassemblywiththeholeinthechassis.

9.InstallthescrewtosecurethenewfrontaudioandUSBassemblytothechassis.

10.ReconnectthefrontaudioandUSBassemblycablestothefrontaudioconnectorandthefrontUSB connectoronthesystemboard.See“Locatingpartsonthesystemboard”onpage10.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

Replacingtheinternalspeaker

Attention:

Thissectionprovidesinstructionsonhowtoreplacetheinternalspeaker.

Note:Notallcomputershavetheinternalspeaker.

Toreplacetheinternalspeaker,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

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2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.Locatetheinternalspeakerconnectoronthesystemboard.See“Locatingpartsonthesystemboard” onpage10.

4.Disconnecttheinternalspeakercablefromthesystemboard.

5.Pushthemetaltab1onthetopoftheinternalspeakeroutwardandslidetheinternalspeakerupwardto completelyremoveitfromthechassis.

Figure33.Removingtheoldinternalspeaker

6.Positionthenewinternalspeakerintothefourmetalclips1andpushdownwardontheinternalspeaker untilitissecuredinplace.

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Figure34.Installinganewinternalspeaker

7.Connecttheinternalspeakercabletothesystemboard.See“Locatingpartsonthesystemboard” onpage10.

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

Replacingthekeyboardormouse

Attention:

Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.

Toreplacethekeyboardormouse,dothefollowing:

1.Removeanymediafromthedrives.Then,turnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordsfromelectricaloutlets.

3.Disconnecttheoldkeyboardcableormousecablefromthecomputer.

4.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingon whereyouwanttoconnectthenewkeyboardormouse,see“Locatingconnectorsonthefrontofyour computer”onpage6or“Locatingconnectorsontherearofyourcomputer”onpage7.

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Figure35.ConnectingtheUSBkeyboardormouse

Whattodonext:

•T oworkwithanotherpieceofhardware,gototheappropriatesection.

•T ocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage38.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated informationintheSetupUtilityprogram.RefertoChapter4“UsingtheSetupUtilityprogram”onpage49.

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrewsare leftinsideyourcomputer.See“Locatingcomponents”onpage9forthelocationsofvariouscomponents inyourcomputer.

2.Ifyouhaveremovedthefrontbezel,reinstallit.See“Removingandreinstallingthefrontbezel”on page15.

3.Makesurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclear ofthehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputercover.

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps intoposition.

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Figure36.Reinstallingthecomputercover

5.Ifthecomputercoverissecuredwiththumbscrews,installthem.

6.Ifthereisapadlockavailable,lockthecomputercover.See“Padlock”onpage40.

7.Ifthereisanintegratedcablelockavailable,lockthecomputer.

8.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsontherear ofyourcomputer”onpage7.

9.Toupdateyourconguration,refertoChapter4“UsingtheSetupUtilityprogram”onpage49.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit (CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledat http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmeleswiththedevice-driver les.

Installingsecurityfeatures

Thereareseveralsecurityoptionsavailabletohelpyoupreventhardwaretheftandunauthorizedaccessto yourcomputer.Inadditiontophysicallocks,youcanalsopreventunauthorizeduseofyourcomputerbya softwarelockthatlocksthekeyboarduntilacorrectpasswordistypedin.

Note:Makesurethatanysecuritycablesyouinstalleddonotinterferewithothercomputercables.

Integratedcablelock

Anintegratedcablelock,sometimesreferredtoastheKensingtonlock,canbeusedtosecureyour computertoadesk,table,orothernon-permanentxture.Thecablelockattachestotheintegratedcable

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lockslotattherearofyourcomputerandisoperatedwithakey.Thecablelockalsolocksthebuttonsused toremovethecomputercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Youcan orderanintegratedcablelockdirectlyfromLenovobysearchingforKensingtonat: http://www.lenovo.com/support

Figure37.Integratedcablelock

Padlock

Yourcomputerisequippedwithapadlockloopsothatthecovercannotberemovedwhenapadlock isinstalled.

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Figure38.Installingapadlock

Passwordprotection

Todeterunauthorizeduseofyourcomputer,youcanusetheSetupUtilityprogramtosetapassword.When youturnonyourcomputer,youarepromptedtotypethepassword.Thecomputercannotbeuseduntil avalidpasswordistypedin.RefertoChapter4“UsingtheSetupUtilityprogram”onpage49 information.

formore

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage10

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2andpin3).

5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement” onpage38

6.Turnonthecomputerandleaveitonforapproximately10seconds.Then,turnoffthecomputerby holdingthepowerswitchforapproximatelyveseconds.

7.Repeatstep1throughstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

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9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement” onpage38.

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Chapter3.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

Thischaptercontainsthefollowingtopics:

•Creatingandusingrecoverymedia

•Performingbackupandrecoveryoperations

•UsingtheRescueandRecoveryworkspace

•Creatingandusingarescuemedium

•Installingorreinstallingdevicedrivers

•Solvingrecoveryproblems

Notes:

1.Therecoveryinformationinthischapteronlyappliestothecomputersthathaveaharddiskdriveand preinstalledsoftwarefromLenovo.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofasoftwareorhardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperatingsystem.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultsettings.Recoverymedia areusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure, itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocreaterecoverymediaondifferentoperatingsystems.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB storagedevices.OntheWindowsVistaoperatingsystems,youcancreaterecoverymediausingonlydiscs, sothisoperationisalsocalled“creatingProductRecoverydiscs.”

•T ocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo

ThinkVantageT ools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

•T ocreateProductRecoverydiscsontheWindowsVistaoperatingsystem,clickStart➙AllPrograms➙

ThinkVantage➙CreateProductRecoveryMedia.Then,followtheinstructionsonthescreen.

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Usingrecoverymedia

Thissectionprovidesinstructionsonhowtouserecoverymediaondifferentoperatingsystems.

OntheWindows7operatingsystemandtheWindowsVistaoperatingsystem,youcanuserecoverymedia torestorethecomputertothefactorydefaultsettingsonly.Y oucanuserecoverymediatoputthecomputer inanoperationalstateafterallothermethodsofrecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecomputertothefactorydefaultsettings,alltheles currentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultsettings.

TouserecoverymediaontheWindows7operatingsystemortheWindowsVistaoperatingsystem, dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Notes:

1.Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstalldevicedriversfor somedevices.See“Installingorreinstallingdevicedrivers”onpage47.

2.SomecomputerscomewithMicrosoftOfceorMicrosoftWorkspreinstalled.Ifyouneedtorecover orreinstallyourMicrosoftOfceorMicrosoftWorksapplications,youmustusetheMicrosoftOfce CDorMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft OfceorMicrosoftWorks.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe operatingsystem,datales,softwareprograms,andpersonalsettings.Y oucandesignatewherethe RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsontheharddiskdrive,youcanrestorethecompletecontentsofthe harddiskdrive,restoreonlytheselectedles,orrestoreonlytheWindowsoperatingsystemandapplications.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery programondifferentoperatingsystems.

•T operformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating

system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

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2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson thescreentocompletethebackupoperation.

•T operformabackupoperationusingtheRescueandRecoveryprogramontheWindowsVistaoperating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙RescueandRecovery.

TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clickLaunchadvancedRescueandRecovery➙Back

upyourharddrive,andselectbackupoperationoptions.

3.Followtheinstructionsonthescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery programondifferentoperatingsystems.

•T operformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

•T operformarecoveryoperationusingtheRescueandRecoveryprogramontheWindowsVistaoperating system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙RescueandRecovery.

TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clickLaunchadvancedRescueandRecovery.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see “UsingtheRescueandRecoveryworkspace”onpage45

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery operationsevenifyoucannotstarttheWindowsoperatingsystem.Y oucanperformthefollowingrecovery operationsfromtheRescueandRecoveryworkspace:

•RescuelesfromyourharddiskdriveorfromabackupTheRescueandRecoveryworkspaceenables youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia, suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif changesweremadetothelessinceyourlastbackupoperation.Y oucanalsorescueindividuallesfrom aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackupIfyouhavebackedupyourharddisk driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

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•RestoreyourharddiskdrivetothefactorydefaultsettingsTheRescueandRecoveryworkspaceenables youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultsettings.Ifyouhave multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestorethefactorydefaultsettingstothe C:partitionandleavetheotherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperates independentlyfromtheWindowsoperatingsystem,youcanrestorethefactorydefaultsettingsevenif youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto copylesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Makesurethecomputeristurnedoff.

2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor

seealogoscreen,releasetheF11key.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescueand

Recoveryworkspaceopensafterashortdelay.

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”onpage48.

4.Dooneofthefollowing:

•T orescuelesfromyourharddiskdriveorfromabackup,clickRescuelesandfollowthe instructionsonthescreen.

•T orestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive tothefactorydefaultsettings,clickRestoreyoursystemandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Notes:

1.Afterrestoringyourharddiskdrivetothefactorydefaultsettings,youmighthavetoreinstalldevice driversforsomedevices.See“Installingorreinstallingdevicedrivers”onpage47.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

Notes:

1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperatingsystem.

2.Therescuedisccanbestartedinalltypesofopticaldrives.

3.YoucanalsorunthePC-DoctorforRescueandRecoverydiagnosticprogram,afterusingarescue mediumtorecoverthecomputerfromfailuresandgainingaccesstotheRescueandRecovery workspace.

Creatingarescuemedium

Thissectionprovidesinstructionsonhowtocreatearescuemediumondifferentoperatingsystems.

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•T ocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

•T ocreatearescuemediumontheWindowsVistaoperatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙ThinkVantage➙CreateRecovery Media.TheCreateRescueandRecoveryMediawindowopens.

2.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

3.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastherstbootdevice.Then, inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto usetherescuemedium:

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceand

pressEnter.Therescuemediumstarts.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete therecoveryprocess.

Installingorreinstallingdevicedrivers

Beforeinstallingorreinstallingdevicedrivers,makesurethatyouhaveapreinstalledoperatingsystemand thedocumentationandsoftwaremediaforthedevice.

Devicedriversforfactory-installeddevicesarelocatedonthecomputerharddiskdrive(usuallydriveC:) intheSWTOOLS\DRIVERSsubdirectory.Thelatestdevicedriversforfactory-installeddevicesarealso availableathttp://www.lenovo.com/support.Otherdevicedriversareonthesoftwaremediathatcome withindividualdevices.

Toinstallorreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonthecomputer.

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2.UseWindowsExplorerorMyComputertodisplaythedirectorystructureofyourharddiskdrive.

3.GototheC:\SWTOOLSdirectory.

4.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.

5.Opentheappropriatedevicesubfolder.

6.Dooneofthefollowing:

•Inthedevicesubfolder,lookforaSETUP.exele.Double-clicktheleandfollowtheinstructionson

thescreentocompletetheinstallation.

•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe

namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto installthedevicedriver.Followtheinstructionstocompletetheinstallation.

•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevicedriver

usingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailedinformation abouthowtoinstallthedevicedriver.

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue

medium”onpage46

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk

drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage43

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfroma rescuemedium,arecoveryrepairdiskette,orrecoverymedia,youmightnothavetherescuedevice(an internalharddiskdrive,adisc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdevicein thestartupdevicesequence.Youmustrstmakesurethatyourrescuedeviceissetastherstbootdevice inthestartupdevicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage51 detailedinformationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formore informationabouttheSetupUtilityprogram,seeChapter4“UsingtheSetupUtilityprogram”onpage49.

Itisimportanttocreatearescuemedium,arecoveryrepairdiskette,andasetofrecoverymediaasearlyas possibleandstoretheminasafeplaceforfutureuse.

for

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Chapter4.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiplebeeps orseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using passwords”onpage49

TheSetupUtilityprogrammightstartautomaticallywhenPOSTdetectsthathardwarehasbeenremovedor newhardwarehasbeeninstalledinyourcomputer.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.T ovieworchange settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage49.Then,follow theinstructionsonthescreen.

WhenworkingwiththeSetupUtilityprogrammenu,youmustusethekeyboard.Thekeysusedtoperform varioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer anddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.T osetastrongpassword, usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive

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•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However, youmustuseyourAdministratorPasswordtochangeanycongurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage49.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore information,see“Passwordconsiderations”onpage49.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSAT Aconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

ExternalSATAPortWhenthisoptionissettoDisable,thedeviceconnectedtotheExternalSATA

connectorcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage49.

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2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaninternalorexternalSATAdevice.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosaveandexittheSetupUtilityprogram.See“ExitingfromtheSetupUtilityprogram” onpage51.

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthedisc,diskette,orharddiskdriveasexpected, dooneofthefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscs,harddiskdrives,anddiskettesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect bootdevicewindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage49.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.

4.PressF10tosaveandexittheSetupUtilityprogram.See“ExitingfromtheSetupUtilityprogram” onpage51

ExitingfromtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu. YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosaveandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings.

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Chapter5.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST andBIOSupdatefailure.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter4 “UsingtheSetupUtilityprogram”onpage49

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory (EEPROM,alsoreferredtoasashmemory).Y oucaneasilyupdatethePOST ,theBIOS,andtheSetup Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate programfromyouroperatingsystem.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate programthatcanberunfromtheoperatingsystem.

fordetailedinformation.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.

Note:Y oucandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem programupdatestocreateasystem-program-updatedisc.Goto: http://www.lenovo.com/support

Toupdate(ash)theBIOSfromadisc,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice Menuopens,releasetheF12key.

3.OntheStartupDeviceMenu,selectthedesiredopticaldriveasthestartupdevice.Then,insertthedisc intothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber andpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,remove thediscfromtheopticaldrive.

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Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.Dothefollowingtolocatethedownloadablelesforyourmachinetype:

a.IntheEnteraproductnumbereld,typeyourmachinetypeandclickGo.

b.ClickDownloadsanddrivers.

c.SelectBIOSfromtheReneresultsdrop-downlistboxtoeasilylocatealltheBIOSrelatedlinks.

d.ClicktheBIOSupdatelink.

3.ClicktheTXTlethatcontainstheinstructionsforupdating(ashing)theBIOSfromyouroperating system.

4.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon thescreenafterthedownloadbegins.

5.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOST/BIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage14.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem board”onpage10.

4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2andpin3).

6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical outlets.See“Completingthepartsreplacement”onpage38.

8.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical drive.Therecoverysessionbegins.Therecoverysessionwilltaketwotothreeminutes.Duringthis time,youwillhearaseriesofbeeps.

9.Aftertherecoverysessioniscompleted,theseriesofbeepswillend,andthesystemwillautomatically turnoff.Removethediscfromtheopticaldrivebeforethesystemcompletelyturnsoff.

10.Repeatstep1throughstep4.

11.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

12.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

13.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.

14.Turnonthecomputertorestarttheoperatingsystem.

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Chapter6.Troubleshootinganddiagnostics

Thischapterdescribessomebasictroubleshootinganddiagnosticprograms.Ifyourcomputerproblem isnotdescribedhere,seeChapter7“Gettinginformation,help,andservice”onpage59 troubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport telephonenumbers,refertotheThinkCentreSafetyandWarrantyGuidethatcomeswithyourcomputeror gototheLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart whenyoupressthepower switch.

Themonitorscreenisblank.

Thekeyboarddoesnotwork.

Themousedoesnotwork.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerswitchontherearofthecomputer, makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector onthegraphicscard.

Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.Referto“Cleaninganopticalmouse”onpage58 information.

foradditional

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SymptomAction

Theoperatingsystemdoesnot start.

TheSMCloginprompt disappearsbeforeyoulog onandthenablackscreen displays(forSMCcomputers only).

Thecomputerbeepsmultiple timesbeforetheoperating systemstarts.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides. Usually,theoperatingsystemisontheharddiskdrive.F ormoreinformation, see“Selectingastartupdevice”onpage51

Note:ForSMCcomputers,youmightreceivetheerrormessage“Nooperating systemfound.PressF1torepeatbootsequence. ”Inthiscase,press Ctrl+Alt+DeleteinsteadofF1toestablishaconnectiontothestorageareanetwork whereyouroperatingsystemisstored.Verifythattheusernameisnotlogged oninanotherlocation.

Verifythatyourcomputerdoesnotturnoffduetoinactivity.SMCwillautomatically turnoffaninactivecomputer.Ifyourcomputerturnsoffautomatically,turnonthe computerandlogon.Contactyouradministratorifyoucannotcorrecttheproblem.

Verifythatnokeysarestuck.

Diagnosticprograms

Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputerandreport operating-system-controlledsettingsthatcancausehardwarefailures.Therearetwoprogramspreinstalled onyourcomputertohelpyoudiagnosecomputerproblems:

•LenovoThinkVantageToolbox(usedwhenyouarerunningtheWindowsoperatingsystem)

•PC-DoctorforRescueandRecovery(usedwhenyourWindowsoperatingsystemdoesnotstart)

Notes:

1.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support. See“PC-DoctorforDOS”onpage57fordetailedinformation.

2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprograms,save andprinttheloglescreatedbythediagnosticprograms.Youwillneedthelogleswhenyouspeaktoa Lenovotechnicalsupportrepresentative.

LenovoThinkVantageT oolbox

TheLenovoThinkVantageT oolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity, diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget moreinformationaboutyourcomputer.Y oucanusethediagnosticsfeatureoftheLenovoThinkVantage Toolboxprogramtotestdevices,diagnosecomputerproblems,createbootablediagnosticmedia,update systemdrivers,andviewsysteminformation.

•T oruntheLenovoThinkVantageToolboxprogramontheWindows7operatingsystem,clickStart➙All

Programs➙LenovoThinkVantageT ools➙SystemHealthandDiagnostics.Followtheinstructions onthescreen.

•T oruntheLenovoThinkVantageToolboxprogramontheWindowsVistaoperatingsystem,clickStart➙

AllPrograms➙ThinkVantage➙LenovoThinkVantageToolbox.Followtheinstructionsonthescreen.

Followtheinstructionsonthescreen.Foradditionalinformation,refertotheLenovoThinkVantageT oolbox helpsystem.

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PC-DoctorforRescueandRecovery

ThePC-DoctorforRescueandRecoverydiagnosticprogramispartoftheRescueandRecoveryworkspace oneachLenovocomputer.UsethePC-DoctorforRescueandRecoverydiagnosticprogramifyouare unabletostarttheWindowsoperatingsystem.

TorunthePC-DoctorforRescueandRecoverydiagnosticprogramfromtheRescueandRecovery workspace,dothefollowing:

1.Turnoffthecomputer.

2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsorseea logoscreen,stoppressingtheF11key.TheRescueandRecoveryworkspaceopensafterashortdelay.

3.FromtheRescueandRecoveryworkspace,selectLaunchadvancedRescueandRecovery➙ Diagnosehardware.ThePC-DoctorforRescueandRecoverydiagnosticprogramopens.

4.Selectthediagnostictestyouwanttorun.Then,followtheinstructionsonthescreen.

ForadditionalinformationaboutrunningthePC-DoctorforRescueandRecoverydiagnosticprogram,refer tothePC-DoctorforRescueandRecoveryhelpsystem.

Note:IfyouencounterfailuresthatpreventyoufromgainingaccesstotheRescueandRecoveryworkspace, youcanrunthePC-DoctorforRescueandRecoverydiagnosticprogramafterusingarescuemedium torecoverthecomputerfromfailuresandgainingaccesstotheRescueandRecoveryworkspace.See “Creatingandusingarescuemedium”onpage46.

PC-DoctorforDOS

YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe Windowsoperatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostartthe Windowsoperatingsystemorifthetwodiagnosticprogramspreinstalledonyourcomputerhavenot beensuccessfulinisolatingapossibleproblem.YoucanrunthePC-DoctorforDOSdiagnosticprogram fromadiagnosticdiscthatyoucreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.

Tocreateadiagnosticdisc,dothefollowing:

1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogram from: http://www.lenovo.com/support

2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.

Runningthediagnosticprogramfromadiagnosticdisc

Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromadiagnosticdiscthatyou created.

Torunthediagnosticprogramfromadiagnosticdiscthatyoucreated,dothefollowing:

1.Makesuretheopticaldriveyouwanttouseissetastherstbootdeviceinthestartupdevicesequence. See“Selectingastartupdevice”onpage51.

2.Makesurethecomputeristurnedonandtheninsertthediscintotheopticaldrive.Thediagnostic programopens.

Chapter6.Troubleshootinganddiagnostics57

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Note:Youcaninsertthediscintotheopticaldrivewhenyouaresettingthestartupdevicesequence. However,ifyouinsertthediscintotheopticaldrivewhenyouhavealreadyenteredtheoperatingsystem, youneedtorestartthecomputertoaccessthediagnosticprogram.

3.Followtheinstructionsonthescreentoselectthediagnostictestyouwanttorun.

Note:Foradditionalhelp,presstheF1key.

4.Removethediagnosticdiscfromtheopticaldrivewhenyoucompletethediagnosticprocess.

Cleaninganopticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleananopticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedowntocheckthelens.

a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.

b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechangesinthe mouseposition.

5.Reconnectthemousecabletothecomputer.

6.Turnyourcomputerbackon.

58ThinkCentreUserGuide

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Chapter7.Gettinginformation,help,andservice

Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured byLenovo.

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

OnlineBooksfolder

Note:TheOnlineBooksfolderisonlyavailableoncomputersthathaveaninternalharddiskdriveand

preinstalledsoftwarefromLenovo.

TheOnlineBooksfolderpreinstalledonyourcomputercontainstheThinkCentreUserGuide,whichprovides informationaboutyourcomputertohelpyousetup,use,andmaintainyourcomputer.Itrequiresno Internetaccesstoviewthepublication.

Toviewthepublication,clickStart➙AllPrograms➙OnlineBooks➙OnlineBooks,thendouble-click thepublicationforyourcomputer.ThepublicationisalsoavailableontheLenovoSupportWebsiteat: http://www.lenovo.com/support

Notes:

1.ThepublicationisinPDFversion.Toviewthepublication,youneedtohavetheAdobeReaderprogram preinstalledonyourcomputer.IftheAdobeReaderprogramhasnotbeeninstalledonyourcomputer, amessagewillbedisplayedwhenyouattempttoviewthePDFleandyouwillbeguidedthrough theAdobeReaderinstallation.

2.ThepublicationisavailableinotherlanguagesontheLenovoSupportWebsiteat: http://www.lenovo.com/support

3.IfyouwanttoinstalladifferentlanguageversionoftheAdobeReaderprogramratherthantheversion preinstalledonyourcomputer,downloadthedesiredlanguageversionfromtheAdobeWebsiteat: http://www.adobe.com

LenovoThinkVantageT ools

TheLenovoThinkVantageToolsprogramguidesyoutoahostofinformationsourcesandprovideseasy accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.

Note:TheLenovoThinkVantageToolsprogramisonlyavailableoncomputersthathaveaninternalhard diskdrive,aWindows7operatingsystem,andpreinstalledsoftwareprogramsfromLenovo.

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage

Tools.

ThinkVantageProductivityCenter

TheThinkVantageProductivityCenterprogramcontainsinformationsourcesandtoolsdesignedtomake computingeasyandsecure.Itprovideseasyaccesstovarioustechnologies,suchas:

•ClientSecuritySolution

•PowerManager

•ProductivityCenter

Page 68

•ProductRecovery

•RescueandRecovery

•SystemUpdate

Note:TheThinkVantageProductivityCenterprogramisonlyavailableoncomputersthathaveaninternal harddiskdrive,apreinstalledWindowsVistaoperatingsystem,andpreinstalledsoftwareprogramsfrom Lenovo.

ToaccesstheThinkVantageProductivityCenterprogram,clickStart➙AllPrograms➙ThinkVantage

➙ProductivityCenter.

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

Note:TheLenovoWelcomeprogramisonlyavailableoncomputersthathaveaninternalharddiskdrive,a preinstalledWindows7orWindowsVistaoperatingsystem,andpreinstalledsoftwareprogramsfromLenovo.

AccessHelp

TheAccessHelpinformationsystemprovidesinformationaboutgettingstarted,doingbasictasks, customizingsettingsforyourpersonalpreference,protectingdata,expandingandupgrading,and troubleshooting.

Note:TheAccessHelpinformationsystemisonlyavailableoncomputersthathaveaninternalharddisk driveandpreinstalledsoftwarefromLenovo.

•T oopentheAccessHelpinformationsystemontheWindows7operatingsystem,clickStart➙Help andSupport➙LenovoAccessHelp.

•T oopentheAccessHelpinformationsystemontheWindowsVistaoperatingsystem,clickStart➙ AllPrograms➙ThinkVantage➙AccessHelp.

AfteryouhaveopenedtheAccessHelpinformationsystem,usetheleftpaneltomakeaselectionfromthe

ContentstabortheIndextab,orusetheSearchtabtondaparticularwordorphrase.

SafetyandWarranty

TheThinkCentreSafetyandWarrantyGuidethatisprovidedwithyourcomputercontainsinformationon safety,setup,warranty,andnotices.Readandunderstandallsafetyinformationbeforeusingthisproduct.

LenovoWebsite(http://www.lenovo.com)

TheLenovoWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,upgrade,andmaintain yourcomputer.Y oucanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour computer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms, networksetupandconguration,andcustominstallations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

60ThinkCentreUserGuide

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•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

Helpandservice

Thissectioncontainsinformationaboutobtaininghelpandservice.

Usingthedocumentationanddiagnosticprograms

Ifyouexperienceaproblemwithyourcomputer,seeChapter6“Troubleshootinganddiagnostics”on page55 “Informationresources”onpage59.

Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware program,includingreadmelesandonlinehelp.

Mostcomputerscomewithasetofdiagnosticprogramsthathelpyouidentifyhardwareproblems.For instructionsonusingthediagnosticprograms,see“Diagnosticprograms”onpage56.

YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo SupportWebsiteat: http://www.lenovo.com/support

.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport Center.

Thefollowingservicesareavailableduringthewarrantyperiod:

•Problemdetermination-T rainedservicepersonnelareavailabletoassistyouwithdetermininga hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare availabletoprovidetheapplicablelevelofservice.

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour hardwareavailable.

Theseitemsarenotcoveredbythewarranty:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts

•Identicationofsoftwareproblemsources

•CongurationofBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

RefertotheThinkCentreSafetyandWarrantyGuidethatcomeswithyourcomputerforacomplete explanationofwarrantyterms.Y oumustretainyourproofofpurchasetoobtainwarrantyservice.

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto http://www.lenovo.com/support/phoneorrefertotheThinkCentreSafetyandWarrantyGuidethatcomes withyourcomputer.

Chapter7.Gettinginformation,help,andservice61

Page 70

Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot provided,contactyourLenovoresellerorLenovomarketingrepresentative.

Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourhardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformation

Usingotherservices

Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedbyservice providersauthorizedtoperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries. InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight applyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistofthe countrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickWarranty,andfollow theinstructionsonthescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight apply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware, operatingsystems,andapplicationprograms;networksetupandconguration;upgradedorextended hardwarerepairservices;andcustominstallations.Serviceavailabilityandservicenamemightvaryby countryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat: http://www.lenovo.com

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AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Y oucansend licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc. 1009ThinkPlace-BuildingOne Morrisville,NC27560 U.S.A. Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT, MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication. Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir specicenvironment.

Page 72

Televisionoutputnotice

Thefollowingnoticeappliestomodelsthathavethefactory-installedtelevision-outputfeature.

ThisproductincorporatescopyrightprotectiontechnologythatisprotectedbymethodclaimsofcertainU.S. patentsandotherintellectualpropertyrightsownedbyMacrovisionCorporationandotherrightsowners. UseofthiscopyrightprotectiontechnologymustbeauthorizedbyMacrovisionCorporation,andisintended forhomeandotherlimitedviewingusesonlyunlessotherwiseauthorizedbyMacrovisionCorporation. Reverseengineeringordisassemblyisprohibited.

EuropeanconformanceCEmark

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo TheLenovologo PersonalSystem/2 PS/2 RescueandRecovery ThinkCentre ThinkVantage

Microsoft,Windows,andWindowsVistaaretrademarksoftheMicrosoftgroupofcompanies.

Intel,IntelCore,andPentiumaretrademarksofIntelCorporationintheUnitedStates,othercountries,or both.

LinuxisatrademarkofLinusT orvaldsintheUnitedStates,othercountries,orboth.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

64ThinkCentreUserGuide

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Index

arescuemedium,creatingandusing46 Administrator,password50 antivirussoftware6 audioline-inconnector8 audioline-outconnector8 audiosubsystem1

backupandrecoveryoperations44 basictroubleshooting55 battery,replacing22 boot-blockrecovery54

cablelock,security39 changing

password50

startupdevicesequence51 cleaninganopticalmouse58 CMOS,clearing41 components,internal9 computercover

removing14 computercover,reinstalling38 connector8 connectors

front6

rear7 considerations,passwords49 creating

andusingarescuemedium46 creatingandusing

recoverymedia43 CRU

completingtheinstallation38 customersupportcenter61

bays11 specications11

environment,operating4 Ethernet1 Ethernetconnector9 exiting,SetupUtility51 expansion2 externaloptions,installing13

failure,recoveringfromPOST/BIOS54 features1 ashingtheBIOS53 folder,booksonline59 frontaudioandUSBassembly,replacing34 frontbezel

frontbezel,removing15 frontbezel,reinstalling15 frontconnectors6 frontfanassembly,replacing31

getting

help59

information59

service59

harddiskdrive,replacing26 heatsinkandfanassembly,replacing25 help

andservice61

getting59

deletingapassword50 Description8 devicedrivers39

installing47

reinstalling47 devices,handlingstatic-sensitive13 diagnosticsprograms,using61 diagnostics,troubleshooting55 DisplayPortconnector8 documentation,using61 drivers,device39 drives

importantsafetyinformationvii information

getting59 importantsafetyvii resources59 safety60

warranty60 Input/Output(I/O)features2 installing

devicedrivers47 installingoptions

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memorymodule18 PCIcard15

securityfeatures39 internaldrives1 internalspeaker,replacing35

keyboardconnector9 keyboard,replacing37

LenovoThinkVantageToolbox56 LenovoThinkVantageTools59 LenovoWebsite60 LenovoWelcome5,60 locatingcomponents9

media,creatingandusingrecoverymedia43 memorymodule

installing,replacing18

systemboard18 Microphoneconnector9 mouseconnector9 mouse,replacing37

notice,televisionoutput64 notices63

onlinebooksfolder59 operations,backupandrecovery44 opticaldrive,replacing20 opticalmouse

cleaning58

padlockloop40 partsreplacement,completing38 password

Administrator50

considerations49

Power-OnPassword50

setting,changing,deleting50 passwordprotection41 passwords

erasing41

lostorforgotten41 passwords,using49 PC-DoctorforRescueandRecovery57 PCIcard15

installing,replacing15

slots15

physicalspecications3 power

AdvancedCongurationandPowerInterface(ACPI)

support2

features2 powersupplyassembly,replacing24 power-onself-test(POST)53 Power-On,Password50 productivitycenter,ThinkVantage59 programs,updatingsystem53 protection,password41 purchasingadditionalservices62

rearconnectors7 rearfanassembly,replacing32 recovering

fromaPOST/BIOSupdatefailure54

software43 recovery

boot-block54

operations,backupand44

problems,solving48 recoverymedia,creatingandusing43 reinstalling

devicedrivers47 removingcomputercover14 replacing

battery22

harddiskdrive26

heatsinkandfanassembly25 RescueandRecovery43

workspace,RescueandRecovery45 RescueandRecoveryworkspace45 resources,information59

safetyvii safetyinformation60 security

cablelock39

enablingordisabling50

features2,39

integratedcablelock40

padlockloop40 selecting

startupdevice51

temporarystartupdevice51 serialport9 service

andhelp61

customersupportcenter61

getting59 services

other62

purchasingadditional62 setting

password50

66ThinkCentreUserGuide

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settings

changing49

viewing49 SetupUtility49 SetupUtilityprogram,starting49 SetupUtility,exiting51 software

recovering43 solvingrecoveryproblems48 startingtheSetupUtilityprogram49 startupdevice51

sequence,changing51

temporary,selecting51 static-sensitivedevices,handling13 system

management1

programs53 systemboard

connectors10

locatingparts10

locations10

memorymodule18

televisionoutputnotice64 temporarystartupdevice51 theBIOS,updating(ashing)53–54 ThinkVantageproductivitycenter59 trademarks64 troubleshooting,basic55 troubleshooting,diagnostics55

updating

(ashing)theBIOS53

systemprograms53 updating(ashing)theBIOS54 USBconnector9 using

arescuemedium,creatingand46

diagnosticprograms61

documentation61

otherservices62

passwords49

SetupUtility49

VGAmonitorconnector9 videosubsystem1 viewingandchangingsettings49

warrantyinformation60 Website,Lenovo60 workspace,backupandrecovery45

Page 76

68ThinkCentreUserGuide

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Page 78

PartNumber:71Y7146

PrintedinUSA

(1P)P/N:71Y7146

*71Y7146*