Lenovo 3000 J User Manual

User Guide
Lenovo 3000 J Series

Types 7387, 7388, 7389, 7393, 7394, 7395

Lenovo 3000 J Series

Note

Before using this information and the product it supports, be sure to read the “Important safety information” on page v and
Appendix B, “Notices,” on page 73.

Fourth Edition (February 2007)

© Copyright Lenovo 2005, 2007.
Portions © Copyright International Business Machines Corporation 2005.
All rights reserved.

U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule
contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is
unable to accept this Program under these terms, then we provide this Program under the provisions set forth in
Commercial Computer Software–Restricted Rights at FA R 52.227-19, when applicable, or under Rights in
Data-General, FA R 52.227.14 (Alternate III).

Contents

Important safety information . . . . . .v

Conditions that require immediate action . . . . .v

General safety guidelines . . . . . . . . . .vi

Service and upgrades . . . . . . . . . .vi

Static electricity prevention . . . . . . . . vii

Power cords and power adapters . . . . . . vii

Voltage-selection switch . . . . . . . . .ix

Extension cords and related devices . . . . .ix

Plugs and outlets . . . . . . . . . . .ix

External devices . . . . . . . . . . . .x

Batteries . . . . . . . . . . . . . . .x

Heat and product ventilation . . . . . . . .x

Operating environment . . . . . . . . .xi

Electrical current safety information . . . . . . xii

Lithium battery notice . . . . . . . . . . . xii

Modem safety information . . . . . . . . . xiii

Laser compliance statement . . . . . . . . . xiii

Power supply statement . . . . . . . . . . xiv

Data safety . . . . . . . . . . . . . . xiv

Cleaning and maintenance . . . . . . . . . xiv

Additional safety information . . . . . . . . xiv

Introduction . . . . . . . . . . . .xv

Chapter 1. Arranging your workspace . .1

Comfort . . . . . . . . . . . . . . . .1

Glare and lighting . . . . . . . . . . . .1

Air circulation . . . . . . . . . . . . . .2

Electrical outlets and cable lengths . . . . . . .2

Chapter 2. Setting up your computer . .3

Connecting your computer . . . . . . . . .3

Turning on power . . . . . . . . . . . .9

Finishing the software installation . . . . . . .9

Completing important tasks . . . . . . . . .9

Updating your operating system . . . . . . .10

Installing other operating systems . . . . . . .10

Updating your antivirus software . . . . . . .10

Shutting down the computer . . . . . . . .10

Chapter 3. Installing options . . . . .11

Features . . . . . . . . . . . . . . .11

Available options . . . . . . . . . . . .14

Specifications . . . . . . . . . . . . . .15

Tools required . . . . . . . . . . . . .15

Handling static-sensitive devices . . . . . . .15

Installing external options . . . . . . . . .16

Locating the connectors on the front of your

computer . . . . . . . . . . . . . .17

Locating the connectors on the rear of your

computer . . . . . . . . . . . . . .18

Obtaining device drivers . . . . . . . . .20

Removing the cover . . . . . . . . . . .20

Locating components . . . . . . . . . . .21

Identifying parts on the system board . . . . .21

Installing memory . . . . . . . . . . . .24

Installing adapters . . . . . . . . . . . .25

Installing internal drives . . . . . . . . . .27

Drive specifications . . . . . . . . . .27

Installing a drive . . . . . . . . . . .29

Installing security features . . . . . . . . .33

Padlock loop . . . . . . . . . . . . .34

Password protection . . . . . . . . . .34

Changing the battery . . . . . . . . . . .34

Erasing a lost or forgotten password (clearing

CMOS) . . . . . . . . . . . . . . . .36

Replacing the cover and connecting the cables . . .37

Chapter 4. Recovering software . . . .39

Creating and using the Product Recovery disc . . .39
Performing backup and recovery operations . . .40

Using the Rescue and Recovery workspace . . . .41

Creating and using rescue media . . . . . . .42

Creating and using a Recovery Repair diskette . .43

Recovering or installing device drivers . . . . .44

Setting a rescue device in the startup sequence . .45

Solving recovery problems . . . . . . . . .45

Chapter 5. Using the Setup Utility . . .47

Starting the Setup Utility program . . . . . . .47

Viewing and changing settings . . . . . . . .47

Using passwords . . . . . . . . . . . .47

Password considerations . . . . . . . . .48

User Password . . . . . . . . . . . .48

Administrator Password . . . . . . . . .48

Setting, changing, and deleting a password . . .48

Using Security Profile by Device . . . . . . .49

Selecting a startup device . . . . . . . . . .49

Selecting a temporary startup device . . . . .49

Changing the startup device sequence . . . .50

Advanced settings . . . . . . . . . . . .50

Exiting from the Setup Utility program . . . . .50

Chapter 6. Updating system programs 51

Using system programs . . . . . . . . . .51

Updating (flashing) BIOS from a diskette . . . .51

Chapter 7. Troubleshooting and

diagnostics . . . . . . . . . . . . .53

Basic troubleshooting . . . . . . . . . . .53

Diagnostic programs . . . . . . . . . . .54

PC-Doctor for Windows . . . . . . . . .55

PC-Doctor for DOS . . . . . . . . . . .55

PC-Doctor for Windows PE . . . . . . . .57

Cleaning the mouse . . . . . . . . . . .57

Optical mouse . . . . . . . . . . . .57

Non-optical mouse . . . . . . . . . . .58

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. iii

Chapter 8. Getting information, help,

and service . . . . . . . . . . . . .61

Information resources . . . . . . . . . . .61

Online Books folder . . . . . . . . . .61

Lenovo Care . . . . . . . . . . . . .61

Access Help . . . . . . . . . . . . .62

Warranty and safety . . . . . . . . . .62

www.lenovo.com . . . . . . . . . . .62

Help and service . . . . . . . . . . . .63

Using the documentation and diagnostic

programs . . . . . . . . . . . . . .63

Calling for service . . . . . . . . . . .63

Using other services . . . . . . . . . .64

Purchasing additional services . . . . . . .64

Appendix A. Manual modem

commands . . . . . . . . . . . . .65

Basic AT commands . . . . . . . . . . .65

Extended AT commands . . . . . . . . . .67

MNP/V.42/V.42bis/V.44 commands . . . . . .68

Fax Class 1 commands . . . . . . . . . .69

Fax Class 2 commands . . . . . . . . . .69

Voice commands . . . . . . . . . . . . .70

Appendix B. Notices . . . . . . . . .73

Television output notice . . . . . . . . . .74

Trademarks . . . . . . . . . . . . . .74

Index . . . . . . . . . . . . . . .75

iv User Guide

Important safety information

Note

Please read important safety information first.

This information can help you safely use your desktop or notebook personal

computer. Follow and retain all information included with your computer. The
information in this document does not alter the terms of your purchase agreement
or the Lenovo
safety and warranty information that is provided with your computer.

Customer safety is important. Our products are developed to be safe and effective.
However, personal computers are electronic devices. Power cords, power adapters,
and other features can create potential safety risks that can result in physical injury
or property damage, especially if misused. To reduce these risks, follow the
instructions included with your product, observe all warnings on the product and
in the operating instructions, and review the information included in this
document carefully. By carefully following the information contained in this
document and provided with your product, you can help protect yourself from
hazards and create a safer computer work environment.

™

Statement of Limited Warranty. For more information, refer to the

Note: This information includes references to power adapters and batteries. In

addition to notebook computers, some products (such as speakers and
monitors) ship with external power adapters. If you have such a product,
this information applies to your product. In addition, computer products
contain a coin-sized internal battery that provides power to the system clock
even when the computer is unplugged, so the battery safety information
applies to all computer products.

Conditions that require immediate action

Products can become damaged due to misuse or neglect. Some product damage
is serious enough that the product should not be used again until it has been
inspected and, if necessary, repaired by an authorized servicer.

As with any electronic device, pay close attention to the product when it is
turned on. On very rare occasions, you might notice an odor or see a puff of
smoke or sparks vent from your product. Or you might hear sounds like
popping, cracking, or hissing. These conditions might merely mean that an
internal electronic component has failed in a safe and controlled manner. Or,
they might indicate a potential safety issue. However, do not take risks or
attempt to diagnose the situation yourself. Contact the Customer Support Center
for further guidance. For a list of Service and Support phone numbers, refer to
the safety and warranty information that is provided with your computer.

Frequently inspect your computer and its components for damage, wear, or signs
of danger. If you have any question about the condition of a component, do not
use the product. Contact the Customer Support Center or the product
manufacturer for instructions on how to inspect the product and have it
repaired, if necessary.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. v

In the unlikely event that you notice any of the following conditions, or if you
have any safety concerns with your product, stop using the product and unplug
it from the power source and telecommunication lines until you can speak to the
Customer Support Center for further guidance. See Chapter 8, “Getting
information, help, and service,” on page 61 for more information.

v Power cords, plugs, power adapters, extension cords, surge protectors, or power

supplies that are cracked, broken, or damaged.

v Signs of overheating, smoke, sparks, or fire.

v Damage to a battery (such as cracks, dents, or creases), discharge from a battery,

or a buildup of foreign substances on the battery.

v A cracking, hissing, or popping sound, or strong odor that comes from the

product.

v Signs that liquid has been spilled or an object has fallen onto the computer

product, the power cord, or power adapter.

v The computer product, power cord, or power adapter has been exposed to

water.

v The product has been dropped or damaged in any way.

v The product does not operate normally when you follow the operating

instructions.

If you notice these conditions with a product (such as an extension cord)

Note:

that is not manufactured for or by Lenovo, stop using that product until you
can contact the product manufacturer for further instructions, or until you
get a suitable replacement.

General safety guidelines

Always observe the following precautions to reduce the risk of injury and property
damage.

Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the
Customer Support Center or your documentation. Only use a service provider who
is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer.

Upgrades typically are referred to as options. Replacement parts approved
for customer installation are referred to as Customer Replaceable Units, or
CRUs. Lenovo provides documentation with instructions when it is
appropriate for customers to install options or replace CRUs. You must
closely follow all instructions when installing or replacing parts. The Off
state of a power indicator does not necessarily mean that voltage levels
inside a product are zero. Before you remove the covers from a product
equipped with an ac power cord, always make sure that the power is turned
off and that the product is unplugged from any power source. If you have
any questions or concerns, contact the Customer Support Center.

vi User Guide

Although there are no moving parts in your computer after the power cord has
been disconnected, the following warnings are required for your safety.

Danger

Hazardous moving parts. Keep fingers and other body parts away.

Attention

Before replacing any CRUs, turn off the computer and wait three to five
minutes to let the computer cool before opening the cover.

Static electricity prevention

Static electricity, although harmless to you, can seriously damage computer
components and options. Improper handling of static-sensitive parts can cause
damage to the part. When you unpack an option or CRU, do not open the
static-protective package containing the part until the instructions direct you to
install it.

When you handle options or CRUs, or perform any work inside the computer, take
the following precautions to avoid static-electricity damage:

v Limit your movement. Movement can cause static electricity to build up around

you.

v Always handle components carefully. Handle adapters, memory modules, and

other circuit boards by the edges. Never touch exposed circuitry.

v Prevent others from touching components.

v When you install a static-sensitive option or CRU, touch the static-protective

package containing the part to a metal expansion-slot cover or other unpainted
metal surface on the computer for at least two seconds. This reduces static
electricity in the package and your body.

v When possible, remove the static-sensitive part from the static-sensitive

packaging and install the part without setting it down. When this is not
possible, place the static-sensitive packaging on a smooth, level surface and
place the part on it.

v Do not place the part on the computer cover or other metal surface.

Power cords and power adapters

Use only the power cords and power adapters supplied by the product
manufacturer.

Important safety information vii

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G,

0.75 mm2, or better. For other countries, the suitable types shall be used
accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can
stress the cord in ways that can cause the cord to fray, crack, or crimp. This can
present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or
pinched by objects.

Protect power cord and power adapters from liquids. For instance, do not leave
your power cord or power adapter near sinks, tubs, toilets, or on floors that are
cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the
power cord or power adapter has been stressed by misuse. Liquids also can cause
gradual corrosion of power cord terminals and/or the connector terminals on a
power adapter, which can eventually result in overheating.

Always connect power cords and signal cables in the correct order and ensure that
all power cord connectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows
signs of overheating (such as deformed plastic) at the ac input or anywhere on the
power adapter.

Do not use any power cords where the electrical contacts on either end show signs
of corrosion or overheating or where the power cord appears to have been
damaged in any way.

viii User Guide

Voltage-selection switch

Some computers are equipped with a voltage-selection switch located near the
power-cord connection point on the computer. If your computer has a
voltage-selection switch, ensure that you set the switch to match the voltage
available at your electrical outlet. Setting the voltage-selection switch incorrectly
can cause permanent damage to the computer.

If your computer does not have a voltage-selection switch, your computer is
designed to operate only at the voltage provided in the country or region where
the computer was originally purchased.

If you relocate your computer to another country, be aware of the following:

v If your computer does not have a voltage-selection switch, do not connect the

computer to an electrical outlet until you have verified that the voltage provided
is the same as it was in the country or region where the computer was originally
purchased.

v If your computer has a voltage selection switch, do not connect the computer to

an electrical outlet until you have verified that the voltage-selection switch is set
to match the voltage provided in that country or region.

you are not sure of the voltage provided at your electrical outlet, contact your

If
local electric company or refer to official Web sites or other literature for travelers
to the country or region where you are located.

Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and
power strips that you use are rated to handle the electrical requirements of the
product. Never overload these devices. If power strips are used, the load should
not exceed the power strip input rating. Consult an electrician for more
information if you have questions about power loads, power requirements, and
input ratings.

Plugs and outlets

If a receptacle (power outlet) that you intend to use with your computer
equipment appears to be damaged or corroded, do not use the outlet until it is
replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer
to obtain a replacement.

Do not share an electrical outlet with other home or commercial appliances that
draw large amounts of electricity; otherwise, unstable voltage might damage your
computer, data, or attached devices.

Some products are equipped with a three-pronged plug. This plug fits only into a
grounded electrical outlet. This is a safety feature. Do not defeat this safety feature
by trying to insert it into a non-grounded outlet. If you cannot insert the plug into
the outlet, contact an electrician for an approved outlet adapter or to replace the
outlet with one that enables this safety feature. Never overload an electrical outlet.
The overall system load should not exceed 80 percent of the branch circuit rating.
Consult an electrician for more information if you have questions about power
loads and branch circuit ratings.

Important safety information ix

Be sure that the power outlet you are using is properly wired, easily accessible,
and located close to the equipment. Do not fully extend power cords in a way that
will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the
product you are installing.

Carefully connect and disconnect the equipment from the electrical outlet.

External devices

Do not connect or disconnect any external device cables other than USB and 1394
cables while the computer power is on; otherwise, you might damage your
computer. To avoid possible damage to attached devices, wait at least five seconds
after the computer is shut down to disconnect external devices.

Batteries

All personal computers manufactured by Lenovo contain a non-rechargeable coin
cell battery to provide power to the system clock. In addition, many mobile
products, such as notebook computers, utilize a rechargeable battery pack to
provide system power when in portable mode. Batteries supplied by Lenovo for
use with your product have been tested for compatibility and should only be
replaced with approved parts.

Never attempt to open or service any battery. Do not crush, puncture, or incinerate
batteries or short circuit the metal contacts. Do not expose the battery to water or
other liquids. Only recharge the battery pack strictly according to instructions
included in the product documentation.

Battery abuse or mishandling can cause the battery to overheat, which can cause
gasses or flame to “vent” from the battery pack or coin cell. If your battery is
damaged, or if you notice any discharge from your battery or the buildup of
foreign materials on the battery leads, stop using the battery and obtain a
replacement from the battery manufacturer.

Batteries can degrade when they are left unused for long periods of time. For some
rechargeable batteries (particularly Lithium Ion batteries), leaving a battery unused
in a discharged state could increase the risk of a battery short circuit, which could
shorten the life of the battery and can also pose a safety hazard. Do not let
rechargeable Lithium-Ion batteries completely discharge or store these batteries in a
discharged state.

Heat and product ventilation

Computers generate heat when turned on and when batteries are charging.
Notebook computers can generate a significant amount of heat due to their
compact size. Always follow these basic precautions:

v Do not leave the base of your notebook computer in contact with your lap or

any part of your body for an extended period when the computer is functioning
or when the battery is charging. Your computer produces some heat during
normal operation. Extended contact with the body could cause discomfort or,
potentially, a skin burn.

v Do not operate your computer or charge the battery near flammable materials or

in explosive environments.

v Ventilation slots, fans, and/or heat sinks are provided with the product for

safety, comfort, and reliable operation. These features might inadvertently

x User Guide

become blocked by placing the product on a bed, sofa, carpet, or other flexible
surface. Never block, cover, or disable these features.

should inspect your desktop computer for dust accumulation at least once

You
every three months. Before inspecting your computer, turn off the power and
unplug the computer’s power cord from the electrical outlet; then remove any dust
from vents and perforations in the bezel. If you notice external dust accumulation,
you should also examine and remove dust from the inside of the computer
including heat sink inlet fins, power supply vents, and fans. Always turn off and
unplug the computer before opening the cover. If possible, avoid operating your
computer within 2 feet of high-traffic areas. If you must operate your computer in
or near a high-traffic area, you should inspect and, if necessary, clean your
computer more frequently.

For your safety and to maintain optimum computer performance, always follow
these basic precautions with your desktop computer:

v Keep the cover closed whenever the computer is plugged in.

v Regularly inspect the outside of the computer for dust accumulation.

v Remove dust from vents and any perforations in the bezel. More frequent

cleanings might be required for computers in dusty or high-traffic areas.

v Do not restrict or block any ventilation openings.

v Do not store or operate your computer inside furniture, as this might increase

the risk of overheating.

v Airflow temperatures into the computer should not exceed 35° C (95° F).

v Do not use non-desktop air filtration devices.

Operating environment

The optimal environment in which to use your computer is 10°C-35°C (50°F-95°F)
with humidity ranging between 35% and 80%. If your computer is stored or
transported in temperatures less than 10°C (50°F), allow the cold computer to rise
slowly to an optimal operating temperature of 10°C-35°C (50°F-95°F) before use.
This process could take two hours in extreme conditions. Failure to allow your
computer to rise to an optimal operating temperature before use could result in
irreparable damage to your computer.

If possible, place your computer in a well-ventilated and dry area without direct
exposure to sunshine.

Keep electrical appliances such as an electric fan, radio, high-powered speakers, air
conditioner, and microwave oven away from your computer because the strong
magnetic fields generated by these appliances can damage the monitor and data on
the hard disk drive.

Do not place any beverages on top of or beside the computer or other attached
devices. If liquid is spilled on or in the computer or an attached device, a short
circuit or other damage might occur.

Do not eat or smoke over your keyboard. Particles that fall into your keyboard can
cause damage.

Important safety information xi

Electrical current safety information

Danger
Electrical current from power, telephone, and communication cables is
hazardous.

To avoid a shock hazard:

v To prevent possible shock hazard, do not use your computer during a

lightning storm.

v Do not connect or disconnect any cables or perform installation, maintenance,

or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical outlet.

v Connect to properly wired outlets any equipment that will be attached to this

product.

v When possible, use one hand only to connect or disconnect signal cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems, networks,

and modems before you open the device covers, unless instructed otherwise
in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

Lithium battery notice

Caution
Danger of explosion if battery is incorrectly replaced.

When replacing the lithium coin cell battery, use only the same or an equivalent

type that is recommended by the manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

xii User Guide

Dispose

of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

Perchlorate material: Special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.

Modem safety information

Caution
To reduce the risk of fire, use only No. 26 AW G or larger
telecommunication line cord.

To reduce the risk of fire, electrical shock, or injury when using telephone

equipment, always follow basic safety precautions, such as:

v Never install telephone wiring during a lightning storm.

v Never install telephone jacks in wet locations unless the jack is specifically

designed for wet locations.

v Never touch uninsulated telephone wires or terminals unless the telephone line

has been disconnected at the network interface.

v Use caution when installing or modifying telephone lines.

v Avoid using a telephone (other than a cordless type) during an electrical storm.

There may be a remote risk of electric shock from lightning.

v Do not use the telephone to report a gas leak in the vicinity of the leak.

Laser compliance statement

Some personal computer models are equipped from the factory with a CD or DVD
drive. CD and DVD drives are also sold separately as options. CD and DVD drives
are laser products. These drives are certified in the U.S. to conform to the
requirements of the Department of Health and Human Services 21 Code of Federal
Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere,
these drives are certified to conform to the requirements of the International
Electrotechnical Commission (IEC) 60825-1 and CENELEC EN 60 825-1 for Class 1
laser products.

When a CD or DVD drive is installed, note the following handling instructions.

Caution
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.

Do not remove the drive covers. Removing the covers of the CD or DVD drive

could result in exposure to hazardous laser radiation. There are no serviceable
parts inside the CD or DVD drive.

Some CD and DVD drives contain an embedded Class 3A or Class 3B laser diode.
Note the following statement.

Danger
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.

Important safety information xiii

Power supply statement

Never remove the cover on a power supply or any part that has the following
label attached.

Hazardous voltage, current, and energy levels are present inside any component
that has this label attached. There are no serviceable parts inside these components.
If you suspect a problem with one of these parts, contact a service technician.

Data safety

Do not delete unknown files or change the name of files or directories that were
not created by you; otherwise, your computer software might fail to work.

Be aware that accessing network resources can leave your computer vulnerable to
computer viruses, hackers, spyware, and other malicious activities that might
damage your computer, software, or data. It is your responsibility to ensure that
you have adequate protection in the form of firewalls, antivirus software, and
anti-spyware software and keep this software up to date.

Cleaning and maintenance

Keep your computer and workspace clean. Shut down the computer and then
disconnect the power cord before cleaning the computer. Do not spray any liquid
detergent directly on the computer or use any detergent containing flammable
material to clean the computer. Spray the detergent on a soft cloth and then wipe
the computer surfaces.

Additional safety information

Plastic bags can be dangerous. Keep plastic bags away from babies and children to
avoid danger of suffocation.

xiv User Guide

Introduction

This User Guide contains the following information:

v Chapter 1, “Arranging your workspace,” on page 1 provides information about

setting up your computer for comfort and the impact of light sources, air
circulation, and electrical outlets.

v Chapter 2, “Setting up your computer,” on page 3 provides information about

setting up your computer and software and operating system installation.

v Chapter 3, “Installing options,” on page 11 provides information on the features

and options that are available for your computer.

v Chapter 4, “Recovering software,” on page 39 provides instructions on how to

use the Rescue and Recovery

™

program to create product recovery disks, back
up data, recover software, and restore the entire contents of your hard disk to a
previously saved state.

v Chapter 5, “Using the Setup Utility,” on page 47 provides instructions on how to

view and change the configuration settings of your computer.

v Chapter 6, “Updating system programs,” on page 51 provides information about

updating POST/BIOS and how to recover from a POST/BIOS update failure.

v Chapter 7, “Troubleshooting and diagnostics,” on page 53 provides information

about basic troubleshooting and diagnostic tools for your computer.

v Chapter 8, “Getting information, help, and service,” on page 61 provides

information about the wide variety of helpful resources available from Lenovo.

v Appendix A, “Manual modem commands,” on page 65 provides commands for

manually programming your modem.

v Appendix B, “Notices,” on page 73 provides notices and trademark information.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. xv

xvi User Guide

Chapter 1. Arranging your workspace

To get the most from your computer, arrange both the equipment you use and
your work area to suit your needs and the kind of work you do. Your comfort is of
foremost importance, but light sources, air circulation, and the location of electrical
outlets also can affect the way you arrange your workspace.

Comfort

Although no single working position is ideal for everyone, here are a few
guidelines to help you find a position that suits you best.

Sitting in the same position for a long time can cause fatigue. A good chair can
make a big difference. The backrest and seat should adjust independently and
provide good support. The seat should have a curved front to relieve pressure on
the thighs. Adjust the seat so that your thighs are parallel to the floor and your
feet are either flat on the floor or on a footrest.

When using the keyboard, keep your forearms parallel to the floor and your wrists
in a neutral, comfortable position. Tr y to keep a light touch on the keyboard and
your hands and fingers relaxed. You can change the angle of the keyboard for
maximum comfort by adjusting the position of the keyboard feet.

Viewing Distance

Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place
the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.),
and position it so you can view it without having to twist your body. Also position
other equipment you use regularly, such as the telephone or a mouse, within easy
reach.

Glare and lighting

Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Even reflected light from shiny surfaces can
cause annoying reflections on your monitor screen. Place the monitor at right
angles to windows and other light sources, when possible. Reduce overhead
lighting, if necessary, by turning off lights or using lower wattage bulbs. If you
install the monitor near a window, use curtains or blinds to block the sunlight. Yo u
might have to adjust the brightness and contrast controls on the monitor as the
room lighting changes throughout the day.

Lower
Back
Support

Seat
Height

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 1

Where it is impossible to avoid reflections or to adjust the lighting, an antiglare
filter placed over the screen might be helpful. However, these filters might affect
the clarity of the image on the screen; try them only after you have exhausted
other methods of reducing glare.

Dust buildup compounds problems associated with glare. Remember to clean your
monitor screen periodically using a soft cloth moistened with a nonabrasive liquid
glass cleaner.

Air circulation

Your computer and monitor produce heat. The computer has a fan that pulls in
fresh air and forces out hot air. The monitor lets hot air escape through vents.
Blocking the air vents can cause overheating, which might result in a malfunction
or damage. Place the computer and monitor so that nothing blocks the air vents;
usually, 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is
not blowing on someone else.

Electrical outlets and cable lengths

The location of electrical outlets and the length of power cords and cables that
connect to the monitor, printer, and other devices might determine the final
placement of your computer.

When arranging your workspace:

v Avoid the use of extension cords. When possible, plug the computer power cord

directly into an electrical outlet.

v Keep power cords and cables neatly routed away from walkways and other

areas where they might get kicked accidentally.

more information about power cords, see “Power cords and power adapters”

For
on page vii and the warranty and safety information that is provided with your
computer.

2 User Guide

Chapter 2. Setting up your computer

Before you begin, make sure you set up your computer in the best possible work
area that suits your needs and the kind of work you do. For more information,
refer to Chapter 1, “Arranging your workspace,” on page 1.

Note: Read “Important safety information” on page v before you set up your

computer. The precautions and guidelines will help you work safely.

Connecting your computer

Use the following information when connecting your computer. Look for the small
connector icons on the back of your computer.

Important

Setting the voltage-selection switch incorrectly can cause permanent damage
to the computer.

If you are not sure of the voltage provided at your electrical outlet, contact
your local electric company or refer to official We b sites or other literature for
travelers to the country or region where you are located.

Note: Your computer might not have all of the switches or connectors described in

this section.

If your computer cables and connector panel have color-coded connectors, match
the color of the cable end with the color of the connector. For example, match a
blue cable end with a blue connector or a red cable end with a red connector.

1. Some models are equipped with a voltage-selection switch located near the

power-cord connection point on the computer.

If your computer has a voltage-selection switch, ensure that you set the
voltage-selection switch to match the voltage available at your electrical outlet.
If necessary, use a ballpoint pen to slide the switch to a different position.

v If the voltage supply range in your local country or region is 100–127 V ac,

set the switch to 115 V.

v If the voltage supply range is in your local country or region is 200–240 V

ac, set the switch to 230 V.

115

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 3

If your computer does not have a voltage selection switch, it is designed to
operate only at the voltage provided in the country or region where it was
originally purchased. Continue with step 2.

2. Your keyboard cable might have a standard keyboard connector 1 or a
Universal Serial Bus (USB) connector 2. Connect the keyboard cable to the
appropriate keyboard connector.

Note: Some models will have keyboards with a fingerprint reader. After you

setup and turn on your computer, refer to the Access Help online help
system for information about your fingerprint reader. See “Access
Help” on page 62 for instructions on how to open the online help
system.

3. Your mouse cable might have a standard mouse connector 1 or a USB
connector 2. Connect the mouse cable to the appropriate mouse connector.

4 User Guide

4. Connect the monitor cable to the monitor connector on the computer.

v If you have a Video Graphics Array (VGA) Standard monitor, connect the

cable to the connector as shown.

Note: If your model has two monitor connectors, be sure to use the

connector on the accelerated graphics port (AGP) adapter.

v If you have a digital video interface (DVI) monitor, connect the cable to the

connector as shown.

Note: Your computer must have an adapter installed that supports the DVI

monitor.

5. If you have a modem, connect the modem using the following information.

PHONE

LINE

1 This illustration shows the two connections on the back of the computer that are

PHONE

LINE

PHONE

LINE

E

N

O

H

P

E

IN

L

needed to set up your modem.

2 In the United States and other countries or regions that use the RJ-11 telephone

outlet, attach one end of the telephone cable to the telephone and the other end to
the telephone connector on the back of the computer. Attach one end of the modem
cable to the modem connector on the back of the computer and the other end to the
telephone outlet.

3 In countries or regions that do not use RJ-11 telephone outlets, a splitter or converter

is required to attach the cables to the telephone outlet, as shown at the top of the
illustration. Yo u also can use the splitter or converter without the telephone, as
shown at the bottom of the illustration.

Chapter 2. Setting up your computer 5

6. If you have audio devices, attach them using the following instructions. For
more information about speakers, see steps 7 and 8.

1 Audio line-in This connector receives audio signals from an external audio device,

such as a stereo system.

2 Audio line-out This connector sends audio signals from the computer to external

devices, such as powered stereo speakers.

3 Microphone Use this connector to attach a microphone to your computer when

you want to record sound or if you use speech-recognition software.

4 Headphone Use this connector to attach headphones to your computer when you

want to listen to music or other sounds without disturbing anyone.
This connector might be located on the front of the computer.

7. If you have powered speakers with an ac adapter, use the following
instructions.

a. Connect the cable that runs between the speakers, if necessary. On some

speakers, this cable is permanently attached.

b. Connect the ac adapter cable to the speaker.

c. Connect the speakers to the computer.

d. Connect the ac adapter to the ac power source.

8. If you have unpowered speakers with no ac adapter, use the following

instructions.

6 User Guide

a. Connect the cable that runs between the speakers, if necessary. On some

speakers, this cable is permanently attached.

b. Connect the speakers to the computer.

9. Connect any additional devices that you have. Your computer might not have

all connectors that are shown.

1394

1394

1 USB Use this connector to attach a device that requires a USB connection,

such as a keyboard, mouse, scanner, printer, or personal digital
assistant (PDA).

2 Serial Use this connector to attach an external modem, serial printer, or

other device that uses a 9-pin serial connector.

3 S-video Use this connector to attach a television set that has an S-Video

connector. This connector is present on some high-performance video
adapters.

4 Parallel Use this connector to attach a parallel printer or any other device that

requires a 25-pin parallel connection.

5 Ethernet Use this connector to attach the computer to an Ethernet-type local

area network or to a cable modem.

Important: To operate the computer within FCC limits when it is
connected to an Ethernet network, use a Category 5 Ethernet cable.

6 MIDI/joystick Use this connector to attach a joystick, gamepad, or a musical

instrument digital interface (MIDI) device such as a MIDI keyboard.

7 IEEE 1394 This connector is sometimes called Firewire because it transmits data

rapidly. There are two types of IEEE 1394 connectors: the 4-pin and
the 6-pin. IEEE 1394 offers connection to several types of consumer
electronics, including digital audio devices and scanners.

Chapter 2. Setting up your computer 7

10. Connect the power cords to properly grounded electrical outlets.

Note: Refer to the Access Help online help system for more information about

connectors. See “Access Help” on page 62 for instructions on how to open
the online help system.

8 User Guide

Turning on power

Turn on the monitor and other external devices first, and then turn on the
computer. When the power-on self-test (POST) is finished, the logo window closes.
If your computer has preinstalled software, the software installation program
starts.

If you experience any problems during startup, see Chapter 7, “Troubleshooting
and diagnostics,” on page 53. For additional help, refer to Chapter 8, “Getting
information, help, and service,” on page 61. Yo u can get help and information by
telephone through the Customer Support Center. Refer to the warranty and safety
information that is provided with your computer for the Service and Support
worldwide telephone list.

Finishing the software installation

Important

Read the license agreements carefully before using the programs on this
computer. These agreements detail your rights, obligations, and warranties for
the software on this computer. By using these programs, you accept the terms
of the agreements. If you do not accept the agreements, do not use the
programs. Instead, promptly return the entire computer for a full refund.

After you start the computer for the first time, follow the instructions on the screen

to complete the software installation. If you do not complete the software
installation the first time the computer is turned on, unpredictable results might
occur. When the installation is complete, refer to the Access Help online help
system to learn more about your computer. See “Access Help” on page 62 for
instructions on how to open the online help system.

Note: Some models might have a multilingual version of Microsoft

operating system preinstalled. If your computer has the multilingual
version, you will be prompted to choose a language during the initial
installation process. After installation, the language version can be changed
through the Windows Control Panel.

Completing important tasks

After you have set up your computer, perform the following tasks, which will save
you time and trouble later:

v Create a diagnostic CD image, diagnostic diskettes, or rescue media. Diagnostic

programs are used to test hardware components of your computer and report
operating-system-controlled settings that can cause hardware failures. Making a
diagnostic CD image, diagnostic diskettes, or rescue media ahead of time assures
that you will be able to run diagnostics if the Rescue and Recovery workspace
becomes inaccessible. For more information, see “PC-Doctor for DOS” on page
55 or “PC-Doctor for Windows PE” on page 57.

v Record your computer machine type, model, and serial number. If you need

service or technical support, you will probably be asked for this information. For
further information, see the warranty and safety information that is provided
with your computer.

®

Windows

®

Chapter 2. Setting up your computer 9

Updating your operating system

Microsoft makes updates available for various operating systems through the
Microsoft Windows Update Web site. The We b site automatically determines what
Windows updates are available for your specific computer and lists those updates
only. Updates could include security fixes, new versions of Windows components
(such as media player), fixes to other portions of the Windows operating system,
or enhancements.

Refer to the Access Help online help system for more information about updating
your operating system. See “Access Help” on page 62 for instructions on how to
open the online help system.

Installing other operating systems

If you install your own operating system, follow the instructions that come with
your operating system CDs or diskettes. Remember to install all device drivers
after you install your operating system. Installation instructions are usually
provided with the device drivers.

Updating your antivirus software

Your computer comes with the Norton Internet Security software you can use to
detect and eliminate viruses. You should run the LiveUpdate application to get the
latest updates from the Norton Internet Security We b site. LiveUpdate will
download the latest virus list and Norton Internet Security will use the new list
when it scans your computer the next time.

Refer to the Access Help online help system for more information about updating
your antivirus software. See “Access Help” on page 62 for instructions on how to
open the online help system.

Shutting down the computer

When you are ready to turn off your computer, always follow the shutdown
procedure for your operating system. This prevents the loss of unsaved data or
damage to your software programs. To shut down the Microsoft Windows
operating system, open the Start menu from the Windows desktop, click Shut

Down. Select Shut Down from the drop down menu and click OK.

10 User Guide

Chapter 3. Installing options

Features

This chapter provides an introduction to the features and options that are available
for your computer. You can expand the capabilities of your computer by adding
memory, drives, or adapters. When installing an option, use these instructions
along with the instructions that come with the option.

Important

Before you install or remove any option, read “Important safety information”
on page v. These precautions and guidelines will help you work safely.

Note: Use only the parts provided by Lenovo.

This section provides an overview of the computer features and preinstalled
software.

System information

The following information covers a variety of models. For information for
your specific model, use the Setup Utility. See Chapter 5, “Using the Setup
Utility,” on page 47.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 11

Microprocessor (varies by model type)

v Intel

Pentium

®

4 processor with HyperThreading Technology

®

v Intel Pentium D processor

®

v Intel Celeron

v Intel Core

D processor

™

2 Duo processor

v AMD Athlon 64 processor

v AMD Sempron processor

v Internal cache (size varies by model type)

Memory

v Support for two DDR2 DIMMs

v 4 Mb flash memory

Internal

drives

v Internal Serial ATA hard disk drive

v Optical drive (some models)

v Diskette drive (some models)

subsystem

Video

v An integrated graphics controller for a Video Graphics Array (VGA) monitor

v A peripheral component interconnect (PCI) Express x16 video graphics adapter

connector on the system board

subsystem

Audio

v HD Audio with Realtek Audio Codec

v Line in, line out, and microphone connectors on the rear panel

v Microphone and headphone connectors on the front panel

Connectivity

v 10/100/1000 Mbps integrated Ethernet controller that supports the Wake on

LAN

®

feature (some models)

v Soft modem V.90/V.44 (some models)

System management features

v Wake on LAN

v Wake on Ring (in the Setup Utility program, this feature is called Serial Port

Ring Detect for an external modem)

v Remote Administration

v Automatic power-on startup

v System Management (SM) BIOS and SM software

12 User Guide

Input/output features

v 25-pin, Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)

v 9-pin serial connector

v Six 4-pin, USB connectors (two on front panel and four on rear panel)

v Standard mouse connector

v Standard keyboard connector

v Ethernet connector

v VGA monitor connector

v Five audio connectors (headphone and microphone on front panel and line in,

line out, and microphone on rear panel)

Expansion

v Four drive bays

v Two 32-bit PCI adapter connectors

v One PCI Express x1 adapter connector

v One PCI Express x16 graphics adapter connector

Power

v 250 Watt power supply with manual voltage selection switch (some models)

v 280 Watt power supply with manual voltage selection switch (some models)

v Manual 50/60 Hz input frequency

v Advanced Configuration and Power Interface (ACPI) support

Security

features

v User and administrator or supervisor passwords for BIOS access

v Support for a padlock loop

v Startup sequence control

v Startup without diskette drive, keyboard, or mouse

v Unattended start mode

v Hard disk I/O control

v Serial and parallel port I/O control

Preinstalled

software

Your computer might come with preinstalled software. If it does, an operating
system, device drivers to support built-in features, and other support programs are
included.

Operating systems, preinstalled (varies by model type)

Note: Not all countries or regions have these operating systems.

v Microsoft Windows XP Home Edition

v Microsoft Windows XP Professional

v Microsoft Windows Vista

™

Chapter 3. Installing options 13

Operating systems, tested for compatibility

v Linux

Available options

The following are some available options:

v External options

v Internal options

1

®

– Parallel port devices, such as printers and external drives

– Serial port devices, such as external modems and digital cameras

– Audio devices, such as external speakers for the sound system

– USB devices, such as printers and scanners

– Security device, such as a padlock loop

– Monitors

– System memory, called dual inline memory modules (DIMMs)

– Peripheral component interconnect (PCI) adapters

– Internal drives, such as:

- Optical drives, such as CD drives and DVD drives (some models)

- Serial ATA hard disk drive

Note: When adding an additional serial ATA hard disk drive, the drive

must support the legacy four-pin power connector.

the latest information about available options, see the Lenovo We b site at

For
http://www.lenovo.com/ or contact your reseller or marketing representative.

1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press.
Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this
booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or
tested for compatibility, check the We b site of the operating system vendor.

14 User Guide

Specifications

This section lists the physical specifications for your computer.

Dimensions

Height: 392 mm (15.43 in.)

Width: 180 mm (7.09 in.)

Depth: 445 mm (17.52 in.)

Weight

Minimum configuration as shipped: 9.1 kg 20.06 lb)

Maximum configuration: 10.2 kg (22.5 lb)

Environment

Air temperature:

Humidity:

Electrical

ranges. Some models do not have a switch and support only a low or high input voltage range. See
“Voltage-selection switch” on page ix for additional information.

Input voltage:

High range:

Input kilovolt-amperes (kVA) (approximate):

System on: 10° to 35°C (50° to 95° F)
System off: 10° to 60°C (50° to 140° F)

Maximum altitude: 914 m (3000 ft)
Note: The maximum altitude, 914 m (3000 ft), is the maximum altitude at which the specified air
temperatures apply. At higher altitudes, the maximum air temperatures are lower than those specified.

System on: 10% to 80%

System off: 10% to 90%

input: Some models have a switchable power supply that supports both low and high input voltage

Low range:

Minimum: 100 V ac

Maximum: 127 V ac

Input frequency: 50/60 Hz

Voltage switch setting: 115 V ac (some models)

Minimum: 200 V ac

Maximum: 240 V ac

Input frequency: 50/60 Hz

Voltage switch setting: 230 V ac (some models)

Minimum configuration as shipped: 0.158 kVA

Maximum configuration: 0.213 kVA

Tools required

To install some options in your computer, you might need a flat-blade or Phillips
screwdriver. Additional tools might be needed for certain options. See the
instructions that come with the option.

Handling static-sensitive devices

Static electricity, although harmless to you, can seriously damage computer
components and options.

Chapter 3. Installing options 15

When you add an option, do not open the static-protective package containing the
option until you are instructed to do so.

When you handle options and other computer components, take these precautions
to avoid static electricity damage:

v Limit your movement. Movement can cause static electricity to build up around

you.

v Always handle components carefully. Handle adapters and memory modules by

the edges. Never touch any exposed circuitry.

v Prevent others from touching components.

v When you install a new option, touch the static-protective package containing

the option to a metal expansion-slot cover or other unpainted metal surface on
the computer for at least two seconds. This reduces static electricity in the
package and your body.

v When possible, remove the option and install it directly in the computer without

setting the option down. When this is not possible, place the static-protective
package that the option came in on a smooth, level surface and place the option
on it.

v Do not place the option on the computer cover or other metal surface.

Installing external options

This section shows the various external connectors on your computer to which you
can attach external options, such as external speakers, a printer, or a scanner. For
some external options, you must install additional software in addition to making
the physical connection. When adding an external option, use the information in
this section to identify the required connector, and then use the instructions that
come with the option to help you make the connection and install any software or
device drivers that are required for the option.

16 User Guide

Locating the connectors on the front of your computer

The following illustration shows the locations of the connectors on the front of the
computer.

1Headphone connector 3USB connector
2Microphone connector 4USB connector

Chapter 3. Installing options 17

Locating the connectors on the rear of your computer

The following illustration shows the locations of the connectors on the rear of the
computer.

1 Power connector 9 Ethernet connector
2 Voltage-selection switch (some

10 USB connectors

models)

3 Mouse connector 11 Microphone connector
4 Keyboard connector 12 Audio line out connector
5 Serial connector 13 Audio line in connector
6 Parallel connector 14 PCI Express x1 or PCI Express x16

graphics adapter connector (some models)

7 VGA monitor connector 15 PCI Express x1 or PCI Express x16

graphics adapter connector (some models)

8 USB connectors 16 PCI adapter connector

Note: Some connectors on the rear of the computer are color-coded to help you

determine where to connect the cables on your computer.

18 User Guide

Connector Description

Mouse connector Used to attach a mouse, trackball, or other pointing device that

uses a standard mouse connector.

Keyboard connector Used to attach a keyboard that uses a standard keyboard

connector.

Serial connector Used to attach an external modem, serial printer, or other

devices that use a 9-pin serial connector.

Parallel connector Used to attach a parallel printer, parallel scanner, or other

devices that use a 25-pin parallel connector.

Audio line out connector Used to send audio signals from the computer to external

devices, such as powered stereo speakers (speakers with
built-in amplifiers), headphones, multimedia keyboards, or the
audio line in connector on a stereo system or other external
recording device.

Audio line in connector Used to receive audio signals from an external audio device,

such as a stereo system. When you attach an external audio
device, a cable is connected between the audio line out
connector of the device and the audio line in connector of the
computer.

Microphone connector Used to attach a microphone to your computer when you want

to record voice or other sounds or if you use
speech-recognition software.

USB connectors Used to attach a device that requires a Universal Serial Bus

(USB) connection, such as a USB scanner or USB printer.
Depending upon the model, if you have more than four or six
USB devices, you can purchase a USB hub, which you can use
to connect additional USB devices.

Ethernet connector Used to attach an Ethernet cable for a local area network

(LAN).
Note: To operate the computer within FCC Class B limits, use
a Category 5 Ethernet cable.

Chapter 3. Installing options 19

Obtaining device drivers

You can obtain device drivers for operating systems that are not preinstalled at
http://www.lenovo.com/support/ on the World Wide Web. Installation
instructions are provided in README files with the device-driver files.

Removing the cover

Important

Read “Important safety information” on page v and “Handling
static-sensitive devices” on page 15 before removing the cover.

To remove the cover:

1. Shut down your operating system, remove any media (diskettes, CDs, or tapes)

from the drives, and turn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect all cables attached to the computer. This includes power cords,

input/output (I/O) cables, and any other cables that are connected to the
computer.

4. Remove the two screws at the rear of the left side cover and slide the cover to

the rear to remove.

20 User Guide

Locating components

The following illustration will help you locate the various components in your
computer.

1 Microprocessor and heat sink 5 PCI adapter connectors
2 Memory modules 6 PCI adapter
3 PCI Express x1 adapter connector

(some models)

4 PCI Express x16 graphics adapter

connector (some models)

Identifying parts on the system board

The system board (sometimes called the planar or motherboard) is the main circuit
board in your computer. It provides basic computer functions and supports a
variety of devices that are factory-installed or that you can install later.

7 Power supply assembly

Chapter 3. Installing options 21

The following illustration shows the locations of parts on the system board (some
models).

1 Microprocessor and heat sink 11 Front USB connectors (2)
2 Microprocessor fan connector 12 Serial (COM2) connector
3 Memory connector 1 13 Front audio connector
4 Memory connector 2 14 PCI adapter connectors (2)
5 Power connector 15 PCI Express x1 graphics adapter

connectors

6 Diskette drive connector 16 Battery
7 IDE connector 17 PCI Express x16 graphics adapter

connector

8 SATA IDE connector (2) 18 System fan connector
9 Front panel connector 19 12v power connector
10 Clear CMOS/Recovery jumper

22 User Guide

The following illustration shows the locations of parts on the system board (some
models).

1 Microprocessor fan connector 11 Front panel connector
2 Microprocessor and heat sink 12 SATA IDE connectors (2)
3 Memory connector 1 13 Front USB connectors (2)
4 Memory connector 2 14 Serial (COM2) connector
5 Clear CMOS/Recovery jumper 15 PCI adapter connectors (2)
6 Power connector 16 Front audio connector
7 Diskette drive connector 17 PCI Express x16 adapter connector
8 IDE connector 1 18 PCI Express x1 adapter connector
9 IDE connector 2 19 System fan connector
10 Battery 20 12v power connector

Chapter 3. Installing options 23

Installing memory

Your computer has two connectors for installing DIMMs that provides up to a
maximum of 4.0 GB of system memory.

When installing memory modules, the following rules apply:

v Use 1.8 V, 240-pin DDR2 SDRAM.

v Use 256 MB, 512 MB, 1.0 GB or 2.0 GB memory modules in any combinatio up

To

1. Removing the cover. See “Removing the cover” on page 20.

2. Locate the memory connectors. See “Identifying parts on the system board” on

3. Open the retaining clips.

to 4.0.

install a memory module:

page 21.

4. Position the memory module over the memory connector. Make sure that the

notch 1 on the memory module aligns correctly with the connector key2 on
the system board. Push the memory module straight down into the connector
until the retaining clips close.

What to do next:

v To work with another option, go to the appropriate section.

v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 37.

24 User Guide

Installing adapters

This section provides information and instructions for installing and removing
adapters. Your computer has four expansion connectors. There are two connectors
for PCI adapters, one connector for a PCI Express x1 adapter, and one connector
for a PCI Express x16 graphics adapter connector (some models).

To install an adapter:

1. Remove the cover. See “Removing the cover” on page 20.

2. Remove the adapter connector cover for the appropriate expansion connector.

3. Remove the adapter from its static-protective package.

4. Install the adapter into the appropriate connector on the system board.

Chapter 3. Installing options 25

5. Secure the adapter with the screw as shown.

What to do next:

v To work with another option, go to the appropriate section.

v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 37.

26 User Guide

Installing internal drives

This section provides information and instructions for removing and replacing
internal drives.

Internal drives are devices that your computer uses to read and store data. You can
add drives to your computer to increase storage capacity and to enable your
computer to read other types of media. Some of the different drives that are
available for your computer are:

v Serial ATA hard disk drives
v Optical drives, such as CD drives and DVD drives
v Removable media drives

These different drives are also referred to as integrated drive electronics

Note:

(IDE) drives.

Internal drives are installed in bays. In this book, the bays are referred to as bay 1,
bay 2, and so on.

When you install an internal drive, it is important to note what type and size of
drive that you can install in each bay. Also, it is important to correctly connect the
internal drive cables to the installed drive.

Drive specifications

Your computer comes with the following factory-installed drives:

v A CD drive or DVD drive in bay 1

v A 3.5-inch diskette disk drive in bay 3 (some models)

v A 3.5-inch hard drive in bay 4

bay that does not have a drive installed has a static shield and bay panel

Any
installed.

Chapter 3. Installing options 27

The following illustration shows the locations of the drive bays.

The following table describes some of the drives you can install in each bay and
their height requirements.

1Bay 1 - Maximum height: 43.0 mm (1.7 in.) CD drive or DVD drive (preinstalled in

some models)

2Bay 2 - Maximum height: 43.0 mm (1.7 in.) 3.5-inch hard disk drive (requires a

Universal Adapter Bracket, 5.25 to

3.5-inch)*
CD drive
DVD drive

3Bay 3 - Maximum height: 25.8 mm (1.0 in.) 3.5-inch diskette drive (preinstalled)
4Bay 4 - Maximum height: 25.8 mm (1.0 in.) 3.5-inch hard disk drive (preinstalled)

* Yo u can obtain a Universal Adapter Bracket, 5.25 to 3.5-inch, from a local computer retail
or by contacting the Customer Support Center.

Notes:

1. Drives that are greater than 43.0 mm (1.7 in.) high cannot be installed.

2. Install removable media (tape or CD) drives in an accessible bay (bay 1 or 2).

28 User Guide

Installing a drive

To install an internal drive, follow these steps:

1. Remove the cover. See “Removing the cover” on page 20.

2. Remove the two screws at the rear of the right side cover and slide the cover

to the rear to remove.

3. If your computer has a CD drive or DVD drive, you might need to remove

the signal and power cables from the drive.

4. Remove the power LED cable from the system board.

Chapter 3. Installing options 29

5. Remove the front bezel by removing the two screws and releasing the six

plastic tabs inside the chassis and then completely remove the bezel. Feed the
power LED cable through the front chassis opening as the bezel is removed.

Note: Be careful so that you do not break the power LED cable, because the

cable is attached to the bezel assembly.

30 User Guide

6. Remove the metal shield from the drive bay by inserting a flat-blade

screwdriver into one of the slots and gently prying it loose.

7. Remove the plastic panel in the bezel for bay 2 by squeezing the plastic tabs

that secure the panel on the inside of the bezel.

8. Make sure the drive that you are installing is set correctly as either a master

or a slave device.

v If it is the first CD drive or DVD drive, set it as a master device.

v If it is an additional CD drive or DVD drive set it as a slave device.

Refer to the documentation that comes with your drive for master/slave
jumper information.

Chapter 3. Installing options 31

9. Install the drive into the bay. Align the screw holes and install four screws to

secure the drive.

10. A hard disk drive requires two cables; a power cable that connects to the

power supply and a signal cable that connects to the system board.

The steps to connect a drive are different depending on the type of drive you are
connecting. Use one of the following procedures for your drive connection.

Connecting the first CD drive or DVD drive

1. Locate the three-connector signal cable that comes with your computer or with

the new drive.

2. Locate the secondary IDE connector on the system board. See “Identifying parts

on the system board” on page 21.

3. Connect one end of the signal cable to the drive and the other to the secondary

IDE connector on the system board. To reduce electronic noise, use the
connectors at the end of the cable only.

4. Your computer has extra power connectors for additional drives. Connect a

power connector to the drive.

32 User Guide

Connecting an additional CD drive or DVD drive

An additional drive can be connected to either the primary IDE or secondary IDE
connector.

1. Locate an available IDE connector on the three-connector signal cable attached

to either the primary IDE or secondary IDE connector on the system board. See
“Identifying parts on the system board” on page 21.

2. Connect the extra connector on the signal cable to the new drive.

3. Your computer has extra power connectors for additional drives. Connect a

power connector to the drive.

What to do next

v To work with another option, go to the appropriate section.

v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 37.

Connecting a serial ATA hard disk drive

A serial hard disk drive can be connected to any available S ATA IDE connector.

1. Locate the signal cable that comes with the new drive.

2. Locate an available S ATA IDE connector on the system board. See “Identifying

parts on the system board” on page 21.

3. Connect one end of the signal cable to the drive and the other to an available

SATA IDE connector on the system board.

4. Locate one of the extra four-wire power connectors and connect it to the drive.

What to do next

v To work with another option, go to the appropriate section.

v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 37.

Installing security features

To help prevent hardware theft and unauthorized access to your computer, several
security options are available. In addition to physical locks, unauthorized use of
your computer can be prevented by a software lock that locks the keyboard until a
correct password is typed in.

Make sure that any security cables you install do not interfere with other computer
cables.

Chapter 3. Installing options 33

Padlock loop

Your computer is equipped with a padlock loop that locks the cover to your
computer when a padlock is installed. Using a padlock at least or at 5 mm or
3/16-inch can secure your computer cover to help prevent unauthorized people
from gaining access to the inside of your computer.

Password protection

To deter unauthorized use of your computer, you can use the Setup Utility
program to set a password. When you turn on your computer you are prompted to
type the password to unlock the keyboard for normal use.

What to do next

v To work with another option, go to the appropriate section.

v To complete the installation, go to “Replacing the cover and connecting the

cables” on page 37.

Changing the battery

Your computer has a special type of memory that maintains the date, time, and
settings for built-in features, such as parallel-port assignments (configuration). A
battery keeps this information active when you turn off the computer.

The battery normally requires no charging or maintenance throughout its life;
however, no battery lasts forever. If the battery fails, the date, time, and
configuration information (including passwords) are lost. An error message is
displayed when you turn on the computer.

34 User Guide

Refer to “Lithium battery notice” on page xii for information about replacing and
disposing of the battery.

To change the battery:

1. Turn off the computer and all attached devices.

2. Unplug the power cord and remove the cover. See “Identifying parts on the

system board” on page 21.

3. Locate the battery. See “Identifying parts on the system board” on page 21.

4. If necessary, remove any adapters that impede access to the battery. See

“Installing adapters” on page 25 for more information.

5. Remove the old battery.

6. Install the new battery.

7. Replace any adapters that were removed to gain access to the battery. See

“Installing adapters” on page 25 for instructions for replacing adapters.

8. Replace the cover, and plug in the power cord. See “Replacing the cover and

connecting the cables” on page 37.

Note: When the computer is turned on for the first time after battery

replacement, an error message might be displayed. This is normal after
replacing the battery.

Chapter 3. Installing options 35

9. Turn on the computer and all attached devices.

10. Use the Setup Utility program to set the date and time and any passwords.

See Chapter 5, “Using the Setup Utility,” on page 47.

Erasing a lost or forgotten password (clearing CMOS)

This section applies to lost or forgotten passwords. For more information about
lost or forgotten passwords, go to the Lenovo Care

sm

program.

To erase a forgotten password:

1. Remove the cover. See “Removing the cover” on page 20.

2. Locate the Clear CMOS/Recovery jumper on the system board. See

“Identifying parts on the system board” on page 21.

3. If necessary, see “Installing adapters” on page 25 to remove any adapters that

impede access to the Clear CMOS/Recovery jumper.

4. Move the jumper from the standard position (pins 1 and 2) to the maintenance

or configure position (pins 2 and 3).

Note: If the system board has only two pins for clearing the CMOS, add a

jumper to the two pins.

5. Replace the computer cover and connect the power cord.

6. Restart the computer, leave it on for approximately ten seconds. Turn off the

computer by holding the power switch for approximately five seconds. The
computer will turn off.

7. Repeat steps 1 through 3.

8. Move the jumper back to the standard (pins 1 and 2).

Note: If the system board has only two pins for clearing the CMOS, remove

the jumper from the two pins.

9. Replace the cover and connect the power cord. See “Replacing the cover and

connecting the cables” on page 37.

36 User Guide

Replacing the cover and connecting the cables

After working with options, you need to install any removed parts, replace the
cover, and reconnect any cables, including telephone lines and power cords. Also,
depending on the option that is installed, you might need to confirm the updated
information in the Setup Utility program.

To replace the cover and connect cables to your computer:

1. Ensure that all components have been reassembled correctly and that no tools

or loose screws are left inside your computer.

2. Clear any cables that might impede the replacement of the cover.

3. Position the cover on the chassis so that the guides on the top and bottom of

the cover engage the chassis and push the cover to the closed position. Insert
the screws that secure the cover.

4. Reconnect the external cables and power cords to the computer. See “Installing

external options” on page 16.

5. To update the configuration, see Chapter 5, “Using the Setup Utility,” on page

47.

Chapter 3. Installing options 37

38 User Guide

Chapter 4. Recovering software

There are a variety of methods to choose from when considering how to recover
software in the event of a software or hardware-related problem. Some methods
vary depending on the type of operating system you have.

This chapter will help you become familiar with recovery solutions provided by
Lenovo. This chapter explains how and when to use the following recovery
methods:

v Creating and using Product Recovery discs

v Performing backup and recovery operations

v Using the Rescue and Recovery workspace

v Creating and using rescue media

v Creating and using a Recovery Repair diskette

v Recovering or installing device drivers

v Setting a rescue device in the startup sequence

v Solving recovery problems

Refer to the Access Help online help system for additional information about the
Rescue and Recovery program provided by Lenovo. For information on how to
access the online help system, see “Access Help” on page 62.

Creating and using the Product Recovery disc

If your computer is equipped with a recordable CD or DVD drive, you can create a
set of Product Recovery discs that enables you to restore the contents of the hard
disk to the same state as when the computer was originally shipped from the
factory. Product Recovery discs are useful if you transfer the computer to another
area, sell the computer, recycle the computer, or as a last resort put the computer
in an operational state after all other methods of recovery have failed. As a
precautionary measure, it is important to create a set of Product Recovery discs as
soon as possible.

Note: The recovery operations you can perform using Product Recovery discs vary

depending on the operating system from which they were created. Your
Microsoft Windows license permits you to create only one set of Product
Recovery discs, so it is important that you store the discs in a safe place
after you make them.

To create Product Recovery discs, do the following:

1. From the Windows desktop, open the Start menu, select All Programs, select

Lenovo Care, click Create Recovery Media.

2. In the Recovery Discs section, select Create a set of Recovery Discs now.

3. Follow the instructions on the screen.

following list explains how Product Recovery discs are used on different

The
operating systems:

v Windows XP: Use Product Recovery discs to restore your computer to the

original factory contents, perform a custom factory recovery, or to perform other
rescue and recovery operations such as rescuing individual files.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 39

v Windows Vista: Use Product Recovery discs to restore your computer to the

original factory contents only.

using Product Recovery discs on Windows XP, you are given the option to

When
enter the Rescue and Recovery workspace and choose from a variety of recovery
operations. When using Product Recovery discs on Windows Vista, you are
prompted to insert your Product Recovery discs and are guided through the
process of restoring from original factory contents only.

To use Product Recovery discs on Windows XP, do the following:

Attention: When you restore the factory contents from the Product Recovery

discs, all files currently on the hard disk will be deleted and replaced by the
original factory contents. During the restore process, you will be given the
opportunity to save one or more files currently on your hard disk drive to other
media before any data is removed.

1. Insert the Rescue and Recovery startup disc into your CD or DVD drive.

2. Restart your computer.

3. After a short delay, the Rescue and Recovery workspace opens.

Note: If the Rescue and Recovery workspace fails to open, you might not have

your startup device (CD drive or DVD drive) set correctly in your BIOS
startup sequence. See “Setting a rescue device in the startup sequence”
on page 45 for more information.

4. If you have set a Master password, type your password when prompted.

5. In the Rescue and Recovery menu, click Restore your system.

6. Follow the instructions on the screen. Insert the appropriate Product Recovery

disc when prompted.

After restoring your hard disk to the original factory content, you might

Note:

have to reinstall some software or drivers. See “Using the Rescue and
Recovery workspace” on page 41 for details.

To use Product Recovery discs on Windows Vista, do the following:

Attention: When you restore the factory contents from the Product Recovery

discs, all files currently on the hard disk will be deleted and replaced by the
original factory contents.

1. Insert the Start Recovery disc into your CD or DVD drive.

2. Restart your computer.

3. Follow the instructions on the screen. Insert the appropriate Product Recovery

disc when prompted.

After restoring your hard disk to the original factory content, you might

Note:

have to reinstall some software or drivers. See “Using the Rescue and
Recovery workspace” on page 41 for details.

Performing backup and recovery operations

The Rescue and Recovery program enables you to back up your complete hard
disk contents including the operating system, data files, application programs, and
personal settings. You can designate where the Rescue and Recovery program
stores the backup:

40 User Guide

v On a protected area of your hard disk

v On a second hard disk installed in your computer

v On an externally attached USB hard disk

v On a network drive

v On recordable CDs or DVDs (a recordable CD or DVD drive is required for this

option)

you have backed up your hard disk, you can restore the complete contents of

After
the hard disk, restore selected files only, or restore only the Windows operating
system and applications.

To perform a backup operation using the Rescue and Recovery program, do the
following:

1. From the Windows desktop, open the Start menu, select All Programs, click

Lenovo Care, then click Rescue and Recovery. The Rescue and Recovery

program opens.

2. From the Rescue and Recovery main window, click Back up your hard drive

select backup operation options.

3. Follow the instructions on the screen.

perform a restore operation using the Rescue and Recovery program, do the

To
following:

1. From the Windows desktop, open the Start menu, select All Programs, click

Lenovo Care, then click Rescue and Recovery. The Rescue and Recovery

program opens.

2. From the Rescue and Recovery main window, click Restore your system from

a backup icon.

3. Follow the instructions on the screen.

information about performing a restore operation from the Rescue and

For
Recovery workspace, see “Using the Rescue and Recovery workspace.”

Using the Rescue and Recovery workspace

The Rescue and Recovery workspace resides in a protected, hidden area of your
hard disk that operates independently from the Windows operating system. This
enables you to perform recovery operations even if the Windows operating system
cannot be started. You can perform the following recovery operations from the
Rescue and Recovery workspace:

v Rescue files from your hard disk or from a backup: The Rescue and Recovery

workspace enables you to locate files on your hard disk and transfer them to a
network drive or other recordable media, such as a USB hard disk drive or a
diskette. This solution is available, even if you did not back up your files or if
changes were made to the files since your last backup operation. You also can
rescue individual files from a Rescue and Recovery backup located on your local
hard disk, a USB device, or a network drive.

v Restore your hard disk from a Rescue and Recovery backup: Once you

perform a backup operation using the Rescue and Recovery program, you can
perform restore operations from the Rescue and Recovery workspace, even if
you cannot start the Windows operating system.

v Restore your hard disk to the factory contents: The Rescue and Recovery

workspace enables you to restore the complete contents of your hard disk to the
same state as it was when originally shipped from the factory. If you have

Chapter 4. Recovering software 41

multiple partitions on your hard disk, you have the option to restore the factory
contents to the C: partition and leave the other partitions intact. Because the
Rescue and Recovery workspace operates independently from the Windows
operating system, you can restore the factory contents even if you cannot start
the Windows operating system.

Attention: If you restore the hard disk from a Rescue and Recovery backup or
restore the hard disk to the factory contents, all files on the primary hard disk
partition (usually drive C) will be deleted in the recovery process. If possible, make
copies of important files. If you are unable to start the Windows operating system,
you can use the Rescue files feature in the Rescue and Recovery workspace to copy
files from your hard disk to other media.

To start the Rescue and Recovery workspace, do the following:

1. Turn off your computer.

2. Restart your computer.

3. Repeatedly press and release the F11 key.

4. When you hear beeps or see a logo screen, release the F11 key.

5. If you set a Rescue and Recovery password, type your password when

prompted. The Rescue and Recovery workspace opens after a short delay.

Note: If the Rescue and Recovery workspace fails to open, see “Solving

recovery problems” on page 45.

6. Do one of the of the following:

v To rescue files from your hard disk or from a backup, click Rescue files;

then, follow the instructions on the screen.

v To restore your hard disk from a Rescue and Recovery backup or to restore

your hard drive to the factory contents, click Restore your system; then,
follow the instructions on the screen.

v For information about other features of the Rescue and Recovery workspace,

click Help.

Notes:

1. After restoring a hard disk to the original factory contents you might have to

reinstall device drivers for some devices. See “Recovering or installing device
drivers” on page 44.

2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If

you need to recover or reinstall your Microsoft Office or Microsoft Works
applications, you must use the Microsoft Office CD or Microsoft Works CD. These
CDs are provided only with computers that come with Microsoft Office or
Microsoft Works preinstalled.

Creating and using rescue media

Rescue media such as a CD or USB hard disk drive enables you to recover from
failures that prevent you from gaining access to the Rescue and Recovery
workspace on your hard disk.

42 User Guide

Note: The recovery operations you can perform using rescue media vary

depending on the operating system on which it is used. The rescue disc can
be started in any type of CD or DVD. Rescue media also contains a
PC-Doctor diagnostics program, which enables you to run diagnostics from
the rescue media.

To create rescue media, do the following:

1. Open the Start menu from the Windows desktop, select All Programs, click

Lenovo Care, then click Create Recovery Media.

2. In the Rescue Media area, select the type of rescue media you want to create.

You can create rescue media using a CD, USB hard drive, or a second internal
hard disk drive.

3. Click OK.

4. Follow the instructions on the screen.

The following list explains how rescue media is used on different operating
systems:

v Windows XP: Use rescue media to restore your computer to the original factory

contents, perform a custom factory recovery, or to perform other rescue and
recovery operations such as rescuing individual files.

v Windows Vista: Use rescue media to perform all recovery operations except the

ability to restore to the original factory contents and custom factory recovery.

To use rescue media, do one of the following:

v If your rescue media is on CDs or DVDs, insert the rescue disc and restart your

computer.

v If your rescue media is on a USB hard disk, attach your USB hard disk drive to

one of the USB connectors on your computer, then restart on your computer.

v If you are using a second internal hard disk drive, set the startup sequence to

start from that drive.

the rescue media starts, the Rescue and Recovery workspace opens. Help for

When
each feature is available from the Rescue and Recovery workspace. If your rescue
media fails to start, you might not have your rescue device (CD drive, DVD drive,
or USB device) set correctly in your BIOS startup sequence. See “Setting a rescue
device in the startup sequence” on page 45 for more information.

Creating and using a Recovery Repair diskette

If you are unable to access the Rescue and Recovery workspace or the Windows
environment, use a Recovery Repair diskette to repair the Rescue and Recovery
workspace or repair a file needed to enter the Windows environment. It is
important to create a Recovery Repair diskette as soon as possible and store it in a
safe place as a precautionary measure.

To create a Recovery Repair diskette, do the following:

1. Start your computer and operating system.

2. Using an Internet browser, go to the following We b address:

http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483

3. Insert a diskette into diskette drive A. Information on the diskette will be

erased and the diskette will be formatted appropriately.

4. Double-click on the appropriate file name. The diskette is created.

5. Take out the diskette and label it Recovery Repair diskette.

To use the Recovery Repair diskette, do the following:

1. Shut down the operating system and turn off the computer.

Chapter 4. Recovering software 43

2. Insert the Recovery Repair diskette into diskette drive A.

3. Turn on the computer and follow the instructions on the screen.

Note: If the repair operation finishes without error, you will be able to access the

Rescue and Recovery workspace by repeatedly pressing the F11 key while
you restart your computer. When you hear beeps or see a logo screen,
release the F11 key. Yo u will also be able to access the Windows
environment after the repair operation finishes.

If an error message appears during the repair operation and the repair operation
cannot be completed, you might have a problem with the partition that contains
the Rescue and Recovery workspace. Use your rescue media to access the Rescue
and Recovery workspace. For information about creating and using rescue media,
see “Creating and using rescue media” on page 42.

Recovering or installing device drivers

Before you can recover or install device drivers, your operating system must be
installed on your computer. Make sure that you have the documentation and
software media for the device.

Device drivers for factory-installed devices are located on the computer hard disk
(usually drive C) in the SWTOOLS\drivers folder. Other device drivers are on the
software media that come with individual devices.

The latest device drivers for factory-installed devices also are available on the
World Wide We b at http://www.lenovo.com/think/support/.

To reinstall a device driver for a factory-installed device, do the following:

1. Start your computer and operating system.

2. Use Windows Explorer or My Computer to display the directory structure of

your hard disk.

3. Open the C:\SWTOOLS folder.

4. Open the DRIVERS folder. Within the DRIVERS folder are several subfolders

that are named for various devices that are installed in your computer (for
example, AUDIO or VIDEO).

5. Open the appropriate device subfolder.

6. Use one of the following methods to reinstall the device driver:

v In the device subfolder, look for a README.TXT or other file with the .TXT

extension. This file might be named after the operating system, such as
WIN98.TXT. The text file has information on how to reinstall that device
driver.

v If the device subfolder contains a file with an .INF extension, you can use the

Add New Hardware program (located in the Windows Control Panel) to
reinstall the device driver. Not all device drivers can be reinstalled using this
program. In the Add New Hardware program, when prompted for the
device driver that you want to install, click Have Disk and Browse. Then
select the appropriate device driver file from the device subfolder.

v In the device subfolder, look for a SETUP.EXE file. Double-click SETUP.EXE

and follow the instructions on the screen.

44 User Guide

Setting a rescue device in the startup sequence

Before you start the Rescue and Recovery program from a CD, DVD, USB hard
disk drive, or any external device, you must first change the startup sequence in
the Setup Utility.

To view or change the startup sequence, do the following:

1. With the computer off, repeatedly press and release the F1 key while you turn

on the computer.

2. When the logo screen appears, or you hear a series of beeps, release the F1 key.

3. If you are prompted for a password, type your current password.

4. From the Setup Utility main menu, use the right-arrow key to select Startup.

5. Arrange the startup sequence to meet your needs.

6. Press the Esc key twice to go to the Setup Utility exit menu.

7. Use the down-arrow key to select Save and exit the Setup Utility, then press

Enter.

8. When the Setup Confirmation window appears, press Enter.

9. The computer restarts.

Note: If you are using an external device, you first must turn off your computer

before connecting the external device.

For more information on Setup Utility, see Chapter 5, “Using the Setup Utility,” on
page 47.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows
environment, you can:

v Use your rescue media (CD, DVD, or USB hard disk) to start the Rescue and

Recovery workspace. See “Creating and using rescue media” on page 42 for
details.

v Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or

repair a file needed to enter the Windows environment. See “Creating and using
a Recovery Repair diskette” on page 43 for details.

v Use a set of Product Recovery discs if your intent is to restore the hard disk to

its original factory contents. See “Creating and using the Product Recovery disc”
on page 39.

is important to create a Recovery Repair diskette, rescue media, and a set of

It
Product Recovery discs as soon as possible and store them in a safe place as a
precautionary measure.

If you are unable to access the Rescue and Recovery workspace or the Windows
environment from rescue media, a Recovery Repair diskette, or a set of Product
Recovery CDs, you might not have the rescue device, CD drive, DVD drive, or
USB hard disk drive defined as a startup device in the BIOS startup sequence. See
“Setting a rescue device in the startup sequence” for more information.

Chapter 4. Recovering software 45

46 User Guide

Chapter 5. Using the Setup Utility

The Setup Utility program is stored in the electrically erasable programmable
read-only memory (EEPROM) of your computer. The Setup Utility program is used
to view and change the configuration settings of your computer, regardless of
which operating system you are using. However, the operating-system settings
might override any similar settings in the Setup Utility program.

Starting the Setup Utility program

To start the Setup Utility program, do the following:

1. If your computer is already on when you start this procedure, shut down the

operating system and turn off the computer.

2. Repeatedly press and release the F1 key while turning on your computer.

Notes:

a. If using a USB keyboard and the Setup Utility program does not display

using this method, repeatedly press and release the F1 key rather than
leaving it pressed when turning on the computer.

b. If a user password or an administrator password has been set, the Setup

Utility program menu is not displayed until you type your password. See
“Using passwords” for more information.

Setup Utility might start automatically when POST detects that hardware has

The
been removed or new hardware has been installed in your computer.

Viewing and changing settings

The Setup Utility program menu lists items that identify system configuration
topics.

When working with the Setup Utility program menu, you must use the keyboard.
The keys used to perform various tasks are displayed at the bottom of each screen.

Using passwords

By using the Setup Utility program, you can set passwords to prevent
unauthorized persons from gaining access to your computer and data. The
following types of passwords are available:

v User Password

v Administrator Password

do not have to set any passwords to use your computer. However, if you

You
decide to set any passwords, read the following sections.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 47

Password considerations

A password can be any combination of up to twelve characters (a-z and 0-9) and
symbols. For security reasons, it is a good idea to use a strong password that
cannot be easily compromised. Strong passwords typically adhere to the following
rules:

v Have at least eight characters in length

v Contain at least one alphabetic character, one numeric character, and one symbol

v Contain at least one of the following symbols: , . / ` ; ' []

v You can also use the space bar

v Setup Utility program and hard disk drive passwords are not case sensitive

v Not be your name or your user name

v Not be a common word or a common name

v Be significantly different from your previous password

User Password

When a User Password is set, the user is prompted to type a valid password each
time the computer is turned on. The computer cannot be used until a valid
password is typed from the keyboard.

Administrator Password

Setting an Administrator Password deters unauthorized persons from changing
configuration settings. If you are responsible for maintaining the settings of several
computers, you might want to set an Administrator Password.

After you set an Administrator Password, a password prompt is displayed each
time you try to access the Setup Utility program.

If both the user and administrator passwords are set, you can type either
password. However, to change any configuration settings, you must use your
administrator password.

Setting, changing, and deleting a password

To set, change, or delete a password, do the following:

Note: A password can be any combination of up to twelve characters (A- Z, a-z,

and 0-9). See “Password considerations” for more information.

1. Start the Setup Utility program (see Chapter 5, “Using the Setup Utility,” on

page 47).

2. From the Setup Utility program menu, select Security.

3. Select Set Passwords. Read the information displayed on the right side of the

screen.

48 User Guide

Using Security Profile by Device

Security Profile by Device is used to enable or disable user access to the following
devices:

IDE controller When this feature is set to Disable, all devices connected to the

IDE controller (such as hard disk drives or the CD-ROM drive)
are disabled and will not be displayed in the system
configuration.

Diskette Drive Access When this feature is set to Disable, the diskette drive cannot be

accessed.

Diskette Write Protect When this feature is set to Enable, all diskettes are treated as if

they are write-protected. You can read the diskette, but you
cannot write to the diskette.

To set Security Profile by Device, do the following:

1. Start the Setup Utility program (see “Starting the Setup Utility program” on

page 47).

2. From the Setup Utility program menu, select Security.

3. Select Security Profile by Device.

4. Select the desired devices and settings and press Enter.

5. Return to the Setup Utility program menu and select Exit and then Save

Settings or Save and exit the Setup Utility.

Note: If you do not want to save the settings, select Exit the Setup Utility

without saving.

Selecting a startup device

If your computer does not start up (boot) from a device such as the CD-ROM,
diskette, or hard disk as expected, use one of the following procedures to select a
startup device.

Selecting a temporary startup device

Use this procedure to startup from any boot device.

Note: Not all CDs, hard disks, and diskettes are startable (bootable).

1. Turn off your computer.

2. Press and hold the F12 key then turn on the computer. When the Startup

Device Menu appears, release the F12 key.

Note: If you are using a USB keyboard and the Startup Device Menu does not

display using this method, repeatedly press and release the F12 key
rather than leaving it pressed when turning on the computer.

3. Select the desired startup device from the Startup Device Menu and press Enter

to begin.

Selecting a startup device from the Startup Device menu does not

Note:

permanently change the startup sequence.

Chapter 5. Using the Setup Utility 49

Changing the startup device sequence

To view or permanently change the configured startup device sequence, do the
following:

1. Start the Setup Utility program (see “Starting the Setup Utility program” on

2. Select Startup.

3. Select Startup Sequence. See the information displayed on the right side of the

4. Select the devices for the Primary Startup Sequence, the Automatic Startup

5. Select Exit from the Setup Utility menu and then Save Settings or Save and

If you have changed these settings and want to return to the default settings, select
Load Default Settings on the Exit menu.

Advanced settings

On some computer models the Advanced settings menu includes a setting to
Enable/Disable HyperThreading. This feature works only with
HyperThreading-aware operating systems such as Microsoft Windows XP. The
default setting for HyperThreading is Enabled. However, if you select Set Defaults
and are using an operating system other than Windows XP, your computer
performance might be degraded. Therefore, you should always set
HyperThreading to Disabled unless you are sure your operating system supports
HyperThreading.

page 47).

screen.

Sequence, and the Error Startup Sequence.

exit the Setup Utility.

Exiting from the Setup Utility program

When you finish viewing or changing settings, press Esc to return to the Setup
Utility program menu (you might have to press Esc several times). If you want to
save the new settings, select Save Settings or Save and exit the Setup Utility.
Otherwise, your changes will not be saved.

50 User Guide

Chapter 6. Updating system programs

This chapter contains information about updating POST/BIOS and how to recover
from a POST/BIOS update failure.

Using system programs

System programs are the basic layer of software that is built into your computer.
They include the power-on self-test (POST), the basic input/output system (BIOS)
code, and the Setup Utility program. POST is a set of tests and procedures that is
performed each time you turn on your computer. BIOS is a layer of software that
translates instructions from other layers of software into electrical signals that the
computer hardware can understand. Yo u can use the Setup Utility program to
view and change the configuration and setup of your computer.

Your computer system board has a module called electrically erasable
programmable read-only memory (EEPROM, also referred to as flash memory).
You can easily update POST, BIOS, and the Setup Utility program by starting your
computer using a flash update diskette or by running a special update program
from your operating system.

Lenovo might make changes and enhancements to the POST/BIOS. When updates
are released, they are available as downloadable files on the Lenovo Web site at
http://www.lenovo.com. Instructions for using the POST/BIOS updates are
available in a .txt file that is included with the update files. For most models, you
can download either an update program to create a system-program-update (flash)
diskette or an update program that can be run from the operating system.

Note: Yo u can download a self starting bootable CD image (known as an .iso

image) of the diagnostics program from http://www.lenovo.com to support
systems without a diskette drive.

Updating (flashing) BIOS from a diskette

To update (flash) the BIOS from a diskette, do the following:

1. Insert a system program update (flash) diskette into the diskette drive. System

program updates are available at http://www.lenovo.com/support on the
World Wide Web.

2. Turn on the computer. If the computer is on already, you must turn it off and

back on again. The update begins.

3. Follow the instructions on the screen to complete the update.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 51

52 User Guide

Chapter 7. Troubleshooting and diagnostics

This chapter describes some basic troubleshooting and diagnostic programs. If your
computer problem is not described here, see Chapter 8, “Getting information, help,
and service,” on page 61 for additional troubleshooting resources.

Basic troubleshooting

The following table provides information to help you troubleshoot your computer
problem.

Symptom Action

The computer does not start
when you press the power
button.

Verify that:

v The power cord is plugged into the rear of the computer and into a working

electrical outlet.

v If your computer has a secondary power switch on the back of the computer,

ensure that it is switched on.

v The power indicator on the front of the computer is on.

v The voltage is set to the correct setting for your country.

If

you cannot correct the problem, have the computer serviced. Refer to the

warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.

The monitor screen is blank. Verify that:

v The monitor cable is securely attached to the rear of the monitor and to the

rear of the computer.

v The monitor power cord is plugged into the monitor and into a working

electrical outlet.

v The monitor is turned on and the brightness and contrast controls are set

correctly.

v The voltage is set to the correct setting for your country.

v The monitor signal cable is securely connected to the monitor and to the

monitor connector on the computer.

If your computer has two monitor connectors, verify that your monitor is

Note:

connected to the one in the AGP option connector rather than the one in the rear
of the system board. For more information, “Connecting your computer” on page

3.

If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 53

Symptom Action

The keyboard does not work.
The computer does not respond
to the keyboard.

Verify that:

v The computer is turned on.

v The monitor is turned on and the brightness and contrast controls are set

correctly.

v The keyboard is securely connected to the keyboard connector on the front or

rear of the computer.

v No keys are stuck.

If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.

The Enhanced Performance USB
Keyboard does not work.

Verify that:

v The computer is turned on.

v The keyboard is securely connected to a USB connector on the front or rear of

the computer.

v No keys are stuck.

If

you cannot correct the problem, have the computer serviced. Refer to the

warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.

The mouse does not work. The
computer does not respond to
the mouse.

Verify that:

v The computer is turned on.

v The mouse is securely connected to the mouse connector on the front or rear of

the computer.

v The mouse is clean. Refer to “Cleaning the mouse” on page 57 for further

information.

The operating system will not
start.

The computer beeps multiple
times before the operating
system starts.

Diagnostic programs

Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two diagnostic programs preinstalled on your computer to help you diagnose
problems:

v PC-Doctor for Windows (used when diagnosing problems while running the

Windows operating system)

If

you cannot correct the problem, have the computer serviced. Refer to the

warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.

Verify that:

v There is no diskette in the diskette drive.

The startup sequence includes the device where the operating system resides.

v

Usually, the operating system is on the hard disk. See “Selecting a startup
device” on page 49 for more information.

If

you cannot correct the problem, have the computer serviced. Refer to the

warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.

Verify that no keys are stuck down.

If you cannot correct the problem, have the computer serviced. Refer to the
warranty and safety information that is provided with your computer for a list of
service and support telephone numbers.

54 User Guide

v PC-Doctor for DOS or PC-Doctor for Windows PE, depending upon your

machine type and model (used when your Windows operating system will not
start)

Notes:

1. You can download the latest version of the PC-Doctor for Windows or

PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/
support/.

Type your machine type into the Use Quick Path field and click Go

to find the downloadable files that are specific to your computer.

2. If you are unable to isolate and repair the problem yourself after you run

PC-Doctor for Windows and depending upon your machine type and model,
PC-Doctor for DOS or PC-Doctor for Windows PE, save and print the log files
created by both diagnostic programs. You will need the log files when you
speak to a Lenovo technical support representative. (The log file created by
PC-Doctor for Windows is automatically saved in C:\PCDR\DETAILED.TXT.)

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows
operating system. The PC-Doctor for Windows diagnostic program enables you to
view symptoms and solutions for computer problems, access the Lenovo
troubleshooting center, update system drivers, and review system information.

To run PC-Doctor for Windows, open the Start menu from the Windows desktop,
select All Programs, select PC-Doctor for Windows, and click PC-Doctor for
Windows. Follow the instructions on the screen. For additional information about
running the diagnostic program, refer to the PC-Doctor for Windows help system.

If you still suspect a problem after PC-Doctor for Windows runs successfully, run
PC-Doctor for DOS or PC-Doctor for Windows PE to help you diagnose your
computer problem.

PC-Doctor for DOS

Depending upon your machine type and model, you either have PC- Doctor for
DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for
DOS diagnostic program is part of the Rescue and Recovery workspace and runs
independently of the Windows operating system. Use PC-Doctor for DOS, if you
are unable to start the Windows operating system or if PC-Doctor for Windows has
not been successful in isolating a possible problem. You can run PC-Doctor for
DOS from a diagnostic CD image or diagnostic diskettes that you create. You can
also run PC-Doctor for DOS from the Rescue and Recovery workspace.

Note: Be sure to create a diagnostic CD image or diagnostic diskettes in case you

are unable to run PC-Doctor for DOS from the Rescue and Recovery
workspace.

Creating a diagnostic CD image

To create a diagnostic CD image, download a self-starting bootable CD image
(known as an .iso image) of the diagnostic program from
http://www.lenovo.com/support/. After you download the image, you can create
the CD using any CD burning software.

If your computer does not have a CD burner or you do not have Internet access,
see “Creating diagnostic diskettes” on page 56.

Chapter 7. Troubleshooting and diagnostics 55

Creating diagnostic diskettes

To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic
program from http://www.lenovo.com/support/ onto two blank, formatted
diskettes.

If you do not have Internet access, create the diagnostic diskettes using the
following procedure:

Note: Yo u will need a diskette drive on your computer or a USB diskette drive to

complete this procedure.

1. Shut down the operating system and turn off the computer.

2. If you are using a USB diskette drive, plug it into the computer.

3. Repeatedly press and release the F11 key as you turn on the computer.

4. When you hear beeps or see a logo screen, stop pressing the F11 key. The

Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

5. From the Rescue and Recovery workspace, select Create diagnostic disks.

6. Follow the instructions on the screen.

7. When prompted, insert a blank, formatted diskette into the diskette drive and

continue to follow the instructions on the screen.

8. When the operation is complete, remove the diskette and click Quit.

9. Insert another blank, formatted diskette into the diskette drive and continue to

follow the instructions on the screen.

10. When the operation is complete, remove the diskette and click Quit.

Running diagnostics from the CD or diskettes

To run diagnostics from the diagnostic CD image or diagnostic diskettes that you
created, use the following procedure:

1. Make sure your computer is turned off.

2. If you are running diagnostics from diskettes using a USB diskette drive, plug

in the USB device.

3. Insert the CD into the optical drive or the first diagnostic diskette into the

diskette drive.

4. Restart the computer.

Note: If the diagnostic program does not start, you might not have your optical

drive or diskette drive set as a startable device. See “Selecting a startup
device” on page 49 for instructions on how to change the startup device.

5. When the diagnostics program opens, follow the instructions on the screen.

Note: If you are running diagnostics from a diskette, when prompted, remove

the first diskette and insert the second diskette.

6. When the program finishes, be sure to remove the CD or diskette from the

drive.

7. Select the diagnostic test you want to run. Press the F1 key for additional help.

Running diagnostics from the Rescue and Recovery workspace

If you did not create a diagnostic CD image or diagnostic diskettes, you can run
the PC-Doctor for DOS diagnostic program from the Rescue and Recovery
workspace. To run diagnostics from the Rescue and Recovery workspace, use the
following procedure:

56 User Guide

1. Shut down the operating system and turn off the computer.

2. Repeatedly press and release the F11 key as you turn on the computer.

3. When you hear beeps or see a logo screen, stop pressing the F11 key. The

Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

4. From the Rescue and Recovery workspace, select Diagnose hardware.

5. Follow the prompts on the screen. The computer will reboot.

6. When the computer restarts, the diagnostic program opens automatically. Select

the diagnostic test you want to run. Press the F1 key for additional help.

PC-Doctor for Windows PE

Depending upon your machine type and model, you either have PC-Doctor for
DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for
Windows PE diagnostic program is part of the Rescue and Recovery workspace.
Use PC-Doctor for Windows PE, if you are unable to start the Windows operating
system or if PC-Doctor for Windows has not been successful in isolating a possible
problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue
and Recovery workspace. To run diagnostics from the Rescue and Recovery
workspace, use the following procedure:

1. Shut down the operating system and turn off the computer.

2. Repeatedly press and release the F11 key as you turn on the computer.

3. When you hear beeps or see a logo screen, stop pressing the F11 key. The

Rescue and Recovery workspace opens.

4. From the Rescue and Recovery workspace, select Diagnose hardware.

5. The diagnostic program opens automatically. Select the diagnostic test you

want to run. Press the F1 key for additional help.

6. Follow the instructions on the screen.

Note: Rescue media includes PC-Doctor for Windows PE. For more

Cleaning the mouse

This section provides instructions on how to clean your mouse. The procedure will
be different depending on whether you have an optical or non-optical mouse.

Optical mouse

An optical mouse uses a light-emitting diode (LED) and an optical sensor to
navigate the pointer. If the pointer on the screen does not move smoothly with the
optical mouse, you might need to clean the mouse. Use the following procedure to
clean the optical mouse:

1. Turn off your computer.

2. Disconnect the mouse cable from the computer.

3. Turn the mouse upside down to look at the lens.

a. If there is a smudge on the lens, gently clean the area with a plain

information about rescue media, see “Creating and using rescue media”
on page 42.

cotton-tipped swab.

Chapter 7. Troubleshooting and diagnostics 57

b. If there is some debris in the lens, gently blow the debris away from the

area.

Check the surface on which you are using the mouse. If you have a very

4.

intricate picture or pattern beneath the mouse it may be difficult for the digital
signal processor (DSP) to determine changes in the mouse position.

5. Reconnect the mouse cable to the computer.

6. Turn your computer back on.

Non-optical mouse

The non-optical mouse uses a ball to navigate the pointer. If the pointer on the
screen does not move smoothly with the mouse, you might need to clean the
mouse. Use the following procedure to clean the non-optical mouse:

Note: The following illustration might be slightly different from your mouse.

58 User Guide

1 Retainer ring
2 Ball
3 Plastic rollers
4 Ball cage

To clean a mouse with a ball, follow the instructions below:

1. Turn off your computer.

2. Disconnect the mouse cable from the computer.

3. Turn the mouse upside down. Twist the retainer ring 1 to the unlocked

position to remove the ball.

4. Place your hand over the retainer ring and ball 2, and then turn the mouse

right-side up, so that the retainer ring and ball fall out into your hand.

5. Wash the ball in warm, soapy water then dry it with a clean cloth.

6. Blow air carefully into the ball cage 4 to dislodge dust and lint.

7. Look for a build up of dirt on the plastic rollers 3 inside the ball cage. This

build up usually appears as a stripe running across the middle of the rollers.

8. If the rollers are dirty, clean them by using a cotton swab soaked in isopropyl

(rubbing) alcohol. Turn the rollers with your finger and continue swabbing
them until all the dirt is removed. Be sure the rollers are still centered in their
channels after you clean them.

9. Remove any fibers from the swab that might be remaining on the rollers.

10. Replace the ball and the retainer ring. Twist the retainer ring to the locked

position.

11. Reconnect the mouse cable to the computer.

12. Turn your computer back on.

Chapter 7. Troubleshooting and diagnostics 59

60 User Guide

Chapter 8. Getting information, help, and service

If you need help, service, or technical assistance or just want more information
about products manufactured by Lenovo, you will find a wide variety of sources
available from Lenovo to assist you.

Information resources

This section provides information on how to access useful resources relating to
your computing needs.

Online Books folder

The Online Books folder provides publications to help you set up and use your
computer. The Online Books folder is preinstalled on your computer and requires
no Internet access to view the publications. In addition to this User Guide you are
reading, the Hardware Replacement Guide is also available in the Online Books
folder.

The Hardware Replacement Guide provides step-by-step instructions for replacing
Customer Replacement Units (CRUs) in your computer. CRUs are computer parts
that can be upgraded or replaced by the customer.

To view a publication, open the Start menu from the Windows desktop, select All
Programs, select Online Books, and click Online Books. Double-click on the
appropriate publication for your computer. The publications also are available on
the Lenovo Web site at http://www.lenovo.com.

Notes:

1. These publications are in Portable Document Format (PDF) format, which

requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has
not yet been installed on your computer, a message will appear when you
attempt to view the PDF file and you will be guided through the Adobe
Acrobat Reader installation.

2. The publications that are preinstalled on your computer are available in other

languages on the Lenovo Support We b site at http://www.lenovo.com/
support/.

3. If you want to install a different language version of Adobe Acrobat Reader

than the version provided on your computer, go to the Adobe Web site at
http://www.adobe.com and download the version you want to use.

Lenovo Care

The Lenovo Care program combines innovative tools, services, and support to help
increase productivity and spend less time worrying about computer problems.

The Lenovo Care program organizes your major tasks, your most frequently used
applications and support tools, and provides easy access to:

v Quick Links that are shortcuts to tools for:

– Managing multimedia software

– Starting a data backup

– Launching Lenovo PC Support

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 61

– Viewing critical system information

Resource Center with support in one convenient place for tasks, such as:

v

– One-button system recovery

– Automatic updates

– Performance restoration

– Easy network connectivity and management

Message Center with information about system and support features including:

v

– Notification of new versions of tools and device drivers

– Useful hints and tips

access the Lenovo Care program, open the Start menu from the Windows

To
desktop, select All Programs, select Lenovo Care, and click Lenovo Care.

Access Help

The Access Help online help system provides information about getting started,
doing basic tasks, customizing settings for your personal preference, protecting
data, expanding and upgrading, and troubleshooting.

To open Access Help, open the Start menu from the Windows desktop, select All
Programs, select Lenovo Care, and click Access Help. After you have opened
Access Help, use the left panel to make a selection from the Contents or Index tab,
or use the Search tab to find a particular word or phrase.

Warranty and safety

The warranty and safety information that is provided with your computer contains
information on safety, warranty, notices, and Customer Replacement Units (CRUs).
For more information on CRUs, see “Service and upgrades” on page vi.

www.lenovo.com

The Lenovo Web site (www.lenovo.com) provides an extensive amount of
information and services to help you buy, upgrade, and maintain your computer.
You can access the most up-to-date information for your computer on the Lenovo
Web site. From the www.lenovo.com Web site, you can also:

v Shop for desktop and notebook computers, monitors, projectors, upgrades and

accessories for your computer, and special offers.

v Purchase additional services, such as support for hardware, operating systems,

application programs, network setup and configuration, and custom
installations.

v Purchase upgrades and extended hardware repair services.

v Download the latest device drivers and software updates for your computer

model.

v Access the online manuals for your products.

v Access the Lenovo Statement of Limited Warranty.

v Access troubleshooting and support information for your computer model and

other supported products.

v Find the service and support phone number for your country or region.

v Find a service provider located near you.

62 User Guide

Help and service

If you need help and service for your computer, you will find a wide variety of
sources available to help you.

Using the documentation and diagnostic programs

Many computer problems can be solved without outside assistance. If you
experience a problem with your computer, see Chapter 7, “Troubleshooting and
diagnostics,” on page 53. For information on additional resources to help you
troubleshoot your computer problem, see “Information resources” on page 61.

If you suspect a software problem, see the documentation, including README
files and online help, that comes with the operating system or application program.

Most computers come with a set of diagnostic programs that you can use to help
you identify hardware problems. For instructions on using the diagnostic
programs, see “Diagnostic programs” on page 54.

The troubleshooting information or the diagnostic programs might tell you that
you need additional or updated device drivers or other software. Lenovo
maintains pages on the World Wide We b where you can get the latest technical
information and download device drivers and updates. To access these pages, go
to http://www.lenovo.com/support/ and follow the instructions.

Calling for service

If you have tried to correct the problem yourself and still need help, during the
warranty period you can get help and information by telephone through the
Customer Support Center. The following services are available during the warranty
period:

v Problem determination - Trained personnel are available to assist you with

determining if you have a hardware problem and deciding what action is
necessary to fix the problem.

v Hardware repair - If the problem is determined to be caused by hardware under

warranty, trained service personnel are available to provide the applicable level
of service.

v Engineering Change management - Occasionally, there might be changes that

are required after a product has been sold. Lenovo or your reseller, if authorized
by Lenovo, will make selected Engineering Changes (ECs) available that apply
to your hardware.

The following items are not covered:

Note:

v Replacement or use of parts not manufactured for or by Lenovo or

nonwarranted Lenovo parts

v Identification of software problem sources
v Configuration of BIOS as part of an installation or upgrade
v Changes, modifications, or upgrades to device drivers
v Installation and maintenance of network operating systems (NOS)
v Installation and maintenance of application programs

to the warranty and safety information that is provided with your computer

Refer
for a full explanation of warranty terms. Be sure to retain your proof of purchase
to obtain warranty service.

Chapter 8. Getting information, help, and service 63

For a list of service and support phone numbers for your country or region, go to
http://www.lenovo.com/support/ and click Support phone list or refer to the
warranty and safety information provided with your computer.

Note: Phone numbers are subject to change without notice. If the number for your

country or region is not provided, contact your Lenovo reseller or Lenovo
marketing representative.

If possible, be at your computer when you call and have the following information
available:

v Machine type and model
v Serial numbers of your hardware products
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information

Using other services

If you travel with your computer or relocate it to a country where your desktop or
notebook computer machine type is sold, your computer might be eligible for
International Warranty Service, which automatically entitles you to obtain warranty
service throughout the warranty period. Service will be performed by service
providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in
the servicing country. Service centers in certain countries might not be able to
service all models of a particular machine type. In some countries, fees and
restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
http://www.lenovo.com/support/, click Warranty, and follow the instructions on
the screen.

For technical assistance with the installation of or questions related to Service
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft
Product Support Services Web site at http://support.microsoft.com/directory/, or
you can contact the Customer Support Center. Some fees might apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such
as support for hardware, operating systems, and application programs; network
setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country
or region. For more information about these services, go to the Lenovo Web site at
http://www.lenovo.com.

64 User Guide

Appendix A. Manual modem commands

This appendix provides commands for manually programming your modem.

Commands are accepted by the modem while it is in Command Mode. Your
modem is automatically in Command Mode until you dial a number and establish
a connection. Commands can be sent to your modem from a PC running
communication software or any other terminal devices.

All commands sent to the modem must begin with AT and end with ENTER. All
commands can be typed in either upper or lower case, but not mixed. To make the
command line more readable, spaces can be inserted between commands. If you
omit a parameter from a command that requires one, it is just like specifying a
parameter of 0.

Example:

ATH [ENTER]

Note: In the following tables, all default settings are printed in bold text.

Basic AT commands

Command Function

A Manually answer incoming call.

A/ Repeat last command executed. Do not

D_ 0 - 9, A-D, # and *

DS=n Dial one of the four telephone numbers

E_ E0 Commands are not echoed

+++ Escape Characters - Switch from Data Mode

H_ H0 Force modem on-hook (hang up)

precede A/ with AT or follow with ENTER.

L last number redial

P pulse dialing

Note: Pulse dialing is not supported for
Australia, New Zealand, Norway, and South
Africa.

T touch-tone dialing

W wait for second dial tone

, pause

@ wait for five seconds of silence

! flash

; return to Command Mode after dialing

(n=0-3) stored in the modem non-volatile
memory.

E1 Commands are echoed

to Command Mode (T.I.E.S. Command)

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 65

Command Function

H1 Force modem off-hook (make busy)

Note: H1 command is not supported for Italy

I_ I0 Display product-identification code

I1 Factory ROM checksum test

I2 Internal memory test

I3 Firmware ID

I4 Reserved ID

L_ L0 Low speaker volume

L1 Low speaker volume

L2 Medium speaker volume

L3 High speaker volume

M_ M0 Internal speaker off

M1 Internal speaker on until carrier detected

M2 Internal speaker always on

M3 Internal speaker on until carrier detected and

off while dialing

N_ Included for compatibility only, provides no

effect

O_ O0 Return to Data Mode

O1 Return to Data Mode and initiate an equalizer

retrain

P Set Pulse dial as default

Q_ Q0 Modem sends responses

Sr? Read and display value in register r.

Sr=n Set register r to value n (n = 0-255).

T Set Tone Dial as default

V_ V0 Numeric responses

V1 Word responses

W_ W0 Report DTE speed only

W1 Report line speed, error correction protocol,

and DTE speed.

W2 Report DCE speed only

X_ X0 Hayes Smartmodem 300 compatible

responses/blind dialing.

X1 Same as X0 plus all CONNECT

responses/blind dialing

X2 Same as X1 plus dial tone detection

X3 Same as X1 plus busy detection/blind dialing

X4 All responses and dial tone and busy signal

detection

Z_ Z0 Reset and retrieve active profile 0

Z1 Reset and retrieve active profile 1

66 User Guide

Extended AT commands

Command Function

&C_ &C0 Force Carrier Detect Signal High (ON)

&C1 Turn on CD when remote carrier is present

&D_ &D0 Modem ignores the DTR signal

&D1 Modem returns to Command Mode after DTR

toggle

&D2 Modem hangs up, returns to the Command

Mode after DTR toggle

&D3 Resets modem after DTR toggle

&F_ &F Recall factory default configuration

&G_ &G0 Guard tone disabled

&G1 Guard tone disabled

&G2 1800 Hz guard tone

&K_ &K0 Disable flow control

&K3 Enable RTS/CTS hardware flow control

&K4 Enable XON/XOFF software flow control

&K5 Enable transparent XON/XOFF flow control

&K6 Enable both RTS/CTS and XON/XOFF flow

control

&M_ &M0 Asynchronous operation

&P_ &P0 US setting for off-hook-to-on-hook ratio

&P1 UK and Hong Kong off-hook-to-on-hook ratio

&P2 Same as &P0 setting but at 20 pulses per

minute

&P3 Same as &P1 setting but at 20 pulses per

minute

&R_ &R0 Reserved

&R1 CTS operates per flow control requirements

&S_ &S0 Force DSR Signal High (ON)

&S1 DSR off in command mode, on in on-line

mode

&T_ &T0 Ends test in progress

&T1 Perform Local Analog Loopback Test

&T3 Perform Local Digital Loopback Test

&T4 Grant Remote Digital Loopback Test request

by remote modem

&T5 Deny Remote Digital Loopback Test request

&T6 Perform a Remote Digital Loopback Test

&T7 Perform a Remote Digital Loopback Test and

Self-Test

&T8 Perform Local Analog Loopback Test and

Self-Test

&V &V0 Displays Active and Stored Profiles

Appendix A. Manual modem commands 67

Command Function

&V1 Display Last Connection Statistics

&W_ &W0 Stores the active profile as Profile 0

&W1 Stores the active profile as Profile 1

%E_ %E0 Disable auto-retrain

%E1 Enable auto-retrain

+MS? Displays the current Select Modulation

settings

+MS=? Displays a list of supported Select Modulation

options

+MS=a,b,c,e,f Select modulation where: a=0, 1, 2, 3, 9, 10, 11,

12, 56, 64, 69; b=0-1; c=300-56000; d=300­56000; e=0-1; and f=0-1. A, b, c, d, e, f
default=12, 1, 300, 56000, 0, 0. Parameter “a”
specifies the modulation protocol desired
where: 0=V.21, 1=V.22, 2=V.22bis, 3=V.23,
9=V.32, 10=V.32bis, 11=V.34,

12=V.90,K56Flex,V.34......,56=K 56Flex,

V.90,V.34......, 64=Bell 103, and 69=Bell 212.

Parameter “b” specifies automode operations
where: 0=automode disabled, 1= automode
enabled with V.8/V.32 Annex A. Parameter
“c” specifies the minimum connection data
rate (300- 56000). Parameter “d” specifies the
maximum connection rate (300-56000);
Parameter “e” specifies the codec type (0=
Law, and 1=A-Law). Parameter “f” specifies
“robbed bit” signaling detection (0=detection
disabled 1=detection enabled)

MNP/V.42/V.42bis/V.44 commands

Command Function

%C_ %C0 Disable MNP Class 5 and V.42bis data compression

%C1 Enable MNP Class 5 data compression only

%C2 Enable V.42bis data compression only

%C3 Enable MNP Class 5 and V.42bis data compression

&Q_ &Q0 Direct data link only (same as \N1)

&Q5 V.42 data link with fallback options

&Q6 Normal data link only (same as \N0)

+DS44=0, 0 Disable V.44

+DS44=3, 0 Enable V.44

+DS44? Current values

+DS44=? List of support values

68 User Guide

Fax Class 1 commands

+FAE=n Data/Fax Auto Answer

+FCLASS=n Service Class

+FRH=n Receive data with HDLC framing

+FRM=n Receive data

+FRS=n Receive silence

+FTH=n Transmit data with HDLC framing

+FTM=n Transmit data

+FTS=n Stop transmission and wait

Fax Class 2 commands

+FCLASS=n Services class.

+FAA=n Adaptive answer.

+FAXERR Fax error value.

+FBOR Phase C data bit order.

+FBUF? Buffer size (read only).

+FCFR Indicate confirmation to receive.

+FCLASS= Service class.

+FCON Facsimile connection response.

+FCIG Set the polled station identification.

+FCIG: Report the polled station identification.

+FCR Capability to receive.

+FCR= Capability to receive.

+FCSI: Report the called station ID.

+FDCC= DCE capabilities parameters.

+FDCS: Report current session.

+FDCS= Current session results.

+FDIS: Report remote capabilities.

+FDIS= Current sessions parameters.

+FDR Begin or continue phase C receive data.

+FDT= Data transmission.

+FDTC: Report the polled station capabilities.

+FET: Post page message response.

+FET=N Transmit page punctuation.

+FHNG Call termination with status.

+FK Session termination.

+FLID= Local ID string.

+FLPL Document for polling.

+FMDL? Identify model.

+FMFR? Identify manufacturer.

Appendix A. Manual modem commands 69

+FPHCTO Phase C time out.

+FPOLL Indicates polling request.

+FPTS: Page transfer status.

+FPTS= Page transfer status.

+FREV? Identify revision.

+FSPT Enable polling.

+FTSI: Report the transmit station ID.

Voice commands

#BDR Select Baud Rate

#CID Enable Caller ID detection and reporting format

#CLS Select Data, Fax or Voice/Audio

#MDL? Identify Model

#MFR? Identify Manufacturer

#REV? Identify Revision Level

#TL Audio output transmit level

#VBQ? Query Buffer Size

#VBS Bits per sample (ADPCM or PCM)

#VBT Beep Tone Timer

#VCI? Identify Compression Method

#VLS Voice line select

#VRA Ringback goes away timer

#VRN Ringback never came timer

#VRX Voice Receive Mode

#VSDB Silence deletion tuner

#VSK Buffer skid setting

#VSP Silence detection period

#VSR Sampling rate selection

#VSS Silence deletion tuner

#VTD DTMF tone reporting capability

#VTM Enable timing mark placement

#VTS Generate tone signals

#VTX Voice transmit mode

70 User Guide

Attention Switzerland User:

If your Swisscom phone line does not have Taxsignal switched OFF, modem
function may be impaired. The impairment may be resolved by a filter with
the following specifications:

Telekom PTT SCR-BE
Taximpulssperrfilter-12kHz
PTT Art. 444.112.7
Bakom 93.0291.Z.N

Appendix A. Manual modem commands 71

72 User Guide

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
Lenovo intellectual property right may be used instead. However, it is the user’s
responsibility to evaluate and verify the operation of any other product, program,
or service.

Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:

Lenovo (United States), Inc.
500 Park Offices Drive, Hwy. 54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing

LENOVO

GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.

The products described in this document are not intended for use in implantation
or other life support applications where malfunction may result in injury or death
to persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall
operate as an express or implied license or indemnity under the intellectual
property rights of Lenovo or third parties. All information contained in this
document was obtained in specific environments and is presented as an
illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo We b sites are provided for
convenience only and do not in any manner serve as an endorsement of those We b
sites. The materials at those We b sites are not part of the materials for this Lenovo
product, and use of those We b sites is at your own risk.

Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 73

vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.

Television output notice

The following notice applies to models that have the factory-installed
television-output feature.

This product incorporates copyright protection technology that is protected by
method claims of certain U.S. patents and other intellectual property rights owned
by Macrovision Corporation and other rights owners. Use of this copyright
protection technology must be authorized by Macrovision Corporation, and is
intended for home and other limited viewing uses only unless otherwise
authorized by Macrovision Corporation. Reverse engineering or disassembly is
prohibited.

Trademarks

The following terms are trademarks of Lenovo in the United States, other
countries, or both:

Lenovo
Lenovo Care
Rescue and Recovery

Wake on LAN is a trademark of International Business Machines Corporation in
the United States, other countries, or both.

Microsoft, Windows, and Windows Vista are trademarks of Microsoft Corporation
in the United States, other countries, or both.

Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the
United States, other countries, or both.

Linux is a trademark of Linus Torvalds in the United States, other countries, or
both.

Other company, product, or service names may be trademarks or service marks of
others.

74 User Guide

Index

A

Access Help 62
adapter

connectors

adapters

installing 25
peripheral component interconnect (PCI) 14

slots 25
AGP connector 18
antivirus software, updating 10
arranging your workspace 1
audio line in connector 18, 19
audio line out connector 18, 19
audio, subsystem 12

25

B

battery location 21
BIOS, updating (flashing) 51

C

cables, connecting 37
changing

startup device sequence 50
changing the battery 34
computer

connecting

shutting down 10

turning on computer 9
connector description 19
cover

removing 20

replacing 37
Customer Replacement Units (CRUs) 62
Customer Support Center 63

3

D

device, drivers 20
diagnostic

image 9, 55, 56

CD

diskettes 9, 55, 56

PC-Doctor for DOS 54, 55

PC-Doctor for Windows 54, 55

PC-Doctor for Windows PE 54, 57

programs 54, 63

Rescue and Recovery workspace 56, 57
diagnostic CD image

diagnostic diskettes

drives

55

creating

running 56

creating 56

running 56

bays 13, 27

CD 14

DVD 14

hard disk 14

drives (continued)

installing
internal 12, 27
removable media 27
specifications 27

29

E

environment, operating 15
Ethernet connector 19
exiting, Setup Utility 50

H

help and service 63

I

information resources 61
input/output (I/O)

features 13

installing

operating system 10
software 9

installing options

adapters
internal drives 29
memory 24
memory modules 24
security features 33

25

K

keyboard connector 18, 19

L

Lenovo Care 61
Lenovo Web site 62
locating components 21

M

manual modem commands 65
memory

inline memory modules (DIMMs) 24

dual
installing 24

system 24
memory modules, installing 24
microphone connector 18, 19
modem commands

mouse connector 18, 19

AT 65

Basic

Extended AT 67

Fax Class 1 69

Fax Class 2 69

MNP/V.42/V.42bis/V.44 68

Voice 70

© Lenovo 2005, 2007. Portions © IBM Corp. 2005. 75

mouse, cleaning

non-optical 58
optical mouse 57

N

non-optical mouse 58
notices 73

O

Online Books folder 61
operating system

installing

updating 10
optical mouse 57
options

available

external 14

internal 14

10

14

P

parallel connector 18, 19
password

administrator 48

erasing 36

lost or forgotten 36

setting, changing, deleting 48

user 48
passwords

considerations 48
PCI connector 18
physical specifications 15
power

Advanced Configuration and Power Interface (ACPI)

support 13
Advanced Power Management support 13
turning off computer 10
turning on 9

power-on self-test (POST) 51

system programs 51

T

trademarks 74
troubleshooting 53

U

updating

(flashing) BIOS 51
antivirus software 10

operating system 10
updating system programs 51
USB connectors 18, 19
using

passwords

Setup Utility 47

47

V

VGA monitor connector 18
video, subsystem 12

W

warranty information 62

R

removing the cover 20
replacing the cover 37
Rescue and Recovery 39

S

safety information v
security

selecting

serial connector 18, 19
Setup Utility 47
software

system board

76 User Guide

13, 33

features

device 49

startup
temporary startup device 49

installing 9

connectors
identifying parts 21
location 22, 23
memory 14, 22, 23, 24

22, 23

Part Number: 41X8069

Printed in USA

(1P) P/N: 41X8069