Lenovo 15 User Manual

RescueandRecovery4.23 DeploymentGuide

Updated:August,2010

RescueandRecovery4.23 DeploymentGuide

Updated:August,2010

Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendixE

“Notices”onpage161.

SixthEdition(August2010)

©CopyrightLenovo2008,2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare soldtogovernmentalentitiesascommercialitemsasdenedby48C.F .R.2.101withlimitedandrestrictedrightsto use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant aGeneralServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth inContractNo.GS-35F-05925.

Contents

Preface.................v

Chapter1.Overview..........1

PredesktopArea...............1

Windowsenvironment.............2

AntidoteDeliveryManager...........2

Rejuvenatingandmigrating...........2

Hintsandtips................3

Chapter2.Installation.........5

Installationconsiderations...........5

Upgradingconsideration..........5

CompatibilitywithComputrace,Storage ManagementSubsystem,andWindows

RecoveryConsole............5

Installationrequirements............6

RequirementsforinstallationonLenovo

computers...............6

Requirementsforinstallationonnon-Lenovo

computers...............6

InstallingtheRescueandRecoveryprogram....7

Administrativeinstallation.........7

Installationlogles............8

Installationcomponents..........9

RescueandRecoverycustomizedpublic

properties...............11

RescueandRecoveryenvironmental

variables...............12

IncludingtheRescueandRecoveryprogramina

diskimage................13

UsingPowerQuestDriveImagebasedtools withtheRescueandRecoveryprogram...13

UsingSymantecGhostbasedtoolswiththe

RescueandRecoveryprogram......14

CompatibilitywithBitLocker.........14

CompatibilitywithBitLockerwithoutTPM..14 BestpracticeofBitLockerencryptionon

asystemwiththeRescueandRecovery

program...............14

Chapter3.Congurations......17

XMLandADMlecongurations.......17

Recoverymethods.............17

Singlelerestore............17

Filerescue..............18

Operatingsystemandapplicationsrestore..18

Rejuvenation.............18

Fullrestore..............19

Customrecovery............19

Backups.................21

Schedulingbackupsandassociatedtasks..21

Mappinganetworkdriveforbackups....22

Sysprepbackuporrestore........23

Passwordpersistence..........26

Batterypowersettingsforbackups.....27

MicrosoftMessageQueuing(MSMQ)....27

CongurationsintheRescueandRecovery

Windowsenvironment............27

Settingthebasebackuplocation.....27

Conguringregistrysettingstoincludeand

excludebackuples..........27

ConguringtheRescueandRecoveryuser

interface...............29

CongurationsintheRescueandRecovery

PredesktopArea..............30

WindowsVistaconsiderations.......30

UsingtheRRUTIL.EXEutility.......31

Usingthepdaguixx.inicongurationle...37

RemovingFactoryRestore........42

Troubleticket.............42

ConguringtheOperabrowser......43

Changingthevideoresolution.......49

Startupapplications...........49

Passwords..............50

Logles.................52

Chapter4.Rejuvenationand

migration...............53

Creatingacommandle...........53

Filecommands..............53

File-migrationcommands..........57

Examplesofle-migrationcommands.....60

Selectinglesduringthecapturephase...61

Migratingadditionalapplicationsettings....62

Creatinganapplicationle........67

Exampleofanapplication.xmlleforAdobe

Reader................69

Chapter5.Bestpractices......75

Scenario1-Newrollouts..........75

Preparingtheharddiskdrive.......75

Installing...............75

Updating...............78

EnablingtheRescueandRecoverydesktop.78

Scenario2-InstallingonOEMsystems.....80

Bestpracticesforharddrivesetup:Option

1..................81

©CopyrightLenovo2008,2010

iii

Bestpracticesforharddrivesetup:Option

2..................81

Scenario3-InstallingonType12service

partition.................82

Scenario4-InstallingwithWIMlesandWindows

Vista...................83

Scenario5-StandaloneinstallforCDorscript

les...................83

Scenario6-WorkingwithActiveDirectoryand

ADMles.................83

CorporateActiveDirectoryRollout.....84

Scenario7-PerformingaBareMetalRestorefrom

anAdminBackup.............84

Scenario8-ManuallycreatingtheServicePartition

ofSdrive.................85

AppendixA.Administrativetools...87

Commandlinesupport...........87

RRCMDcommand-lineinterface......87

CLEANDRV.EXE............89

CONVDATE..............89

CREATSP...............90

InvAgent...............90

MapDrv................91

TheRescueandRecoveryBootmanager

control(BMGR32)...........92

BMGRCLEAN...............96

SP.PQI..................97

ActiveDirectorySupport...........97

Administrative(ADM)templateles.....97

GroupPolicysettings..........98

AppendixB.AntidoteDelivery

Manager...............133

InstallingtheAntidotenetworkcomponent...133

WindowsVista.............133

WindowsXP..............133

AntidotewithWindowsVista.........134

Repository................134

AntidoteDeliveryManagerandWindows

commands................134

AntidoteDeliveryManagerutilization......135

Majorwormattack...........135

Minorapplicationupdate.........136

AccommodatingVPNsandwirelesssecurity...136 AntidoteDeliveryManagercommandguide...136

SupportedMicrosoftcommands.......139

Preparationandinstallation..........141

Preparation..............141

Conguration.............141

Repository..............141

Scheduleinformation..........141

SigningKey..............142

NetworkDrives.............142

InstallingtheAntidotenetworkcomponent..142

Serverinfrastructure...........143

Simplesystemtest–displaynotication....143

Deployment................143

Examples...............146

Examplescripts..............148

VirtualizationModuleforAntidoteDelivery

Manager.................148

Requirements.............148

Installation..............148

Overview...............149

AppendixC.Usertasks.......153

WindowsVista...............153

WindowsXP...............153

Windows2000...............154

Createrescuemedia............155

RescueandRecoveryuserinterfaceswitching..155

AppendixD.WorkingwithLenovo

PatchUtility.............157

Installation................157

Registrysettings..............157

Logles.................158

Dependencies...............158

Congurableoptions............158

Upgradeandcompatibility..........159

References................159

AppendixE.Notices........161

Trademarks................162

ivRescueandRecovery4.23DeploymentGuide

Preface

InformationpresentedinthisguideistosupportcomputersinstalledwiththeThinkVantage

Rescueand

Recovery®program(hereinafterrefertoastheRescueandRecoveryprogram).

TheRescueandRecoveryprogramisanessentialtoolthatenablesusersandadministratorstorestore backups,accessles,diagnoseproblems,andmakeEthernetconnectionsiftheMicrosoft

Windows operatingsystemwillnotstartorruncorrectly.Italsoenablesdeploymentofcriticalupdatestosystems thatarecorruptedoroffthenetwork,aswellasautomaticallyapplyingpatchestoasystemwhena restoreoperationisperformed.TheRescueandRecoveryprogramhelpsreduceITmanagementcostsby decreasinghelpdeskcallsanddesk-sidevisits,aswellasimprovinguserproductivity.

TheRescueandRecoveryDeploymentGuideprovidestheinformationrequiredforinstallingtheRescue andRecoveryprogramononeormorecomputers,andalsoprovidesinstructionsandscenariosonthe administrativetoolsthatcanbecustomizedtosupportITorcorporatepolicies.

ThisguideisintendedforITadministrators,orthoseresponsiblefordeployingtheRescueand Recoveryprogramtocomputersthroughouttheirorganizations.Ifyouhavesuggestionsor comments,communicatewithyourLenovoauthorizedrepresentative.Thisguideisupdated periodically,andyoucancheckthelatestpublicationontheLenovoSupportWebsiteat: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#rnr

ForinformationaboutusingvariouscomponentsincludedintheRescueandRecoveryworkspace,referto theonlinehelpsystemanduserguidethatcomewiththeRescueandRecoveryprogram.

©CopyrightLenovo2008,2010

viRescueandRecovery4.23DeploymentGuide

Chapter1.Overview

TheRescueandRecoveryprogramrepresentsauniquecombinationofThinkVantageTechnologies.This integratedapplicationprovidesasuiteofpowerfultoolsthatcanbeusedeveniftheWindowsoperating systemwillnotstart.

TheRescueandRecoveryprogramhastwomaininterfaces.Theprimaryinterfaceoperatesinthe MicrosoftWindowsenvironment.Thesecondaryinterface,theRescueandRecoveryPredesktopArea, operatesindependentlyoftheWindowsoperatingsystemintheWindowsPE(PreinstallationEnvironment) environment.

TheRescueandRecoveryprogramhasthefollowingfeatures:

•TheRescueandRecoveryPredesktopAreaprovidesanenvironmenttostartyourcomputerwhenyou

failtologintotheWindowsoperatingsystem.

•TheRescueandRecoveryWindowsenvironmentenablesyoutobackuptheoperatingsystemandles

andrestoretheoperatingsystemandlesinfamiliarinterfaces.

•AntidoteDeliveryManagerisanantivirus,anti-worminfrastructureincludedintheRescueandRecovery

program.

TheRescueandRecoveryprogramincludestheoptiontoswitchtoasimplieduserinterfacewithafew basicoperations,orstaywiththeadvanceduserinterfacewithextendedoptions.Formoreinformationon interfaceswitching,see“ConguringtheRescueandRecoveryuserinterface”onpage29

Note:SomefeaturesoftheRescueandRecoveryprogramrunundertheWindowsoperatingsystem.In someinstances,systeminformationusedintheRescueandRecoveryenvironmentisgatheredwhilethe Windowsoperatingsystemisrunning.IftheWindowsoperatingsystemdoesnotfunctioncorrectly,thiswill notpreventtheRescueandRecoveryenvironmentfromoperatingnormally.

PredesktopArea

TheRescueandRecoveryPredesktopAreaprovidesanemergencyworkspaceforuserswhoareunable tostarttheWindowsoperatingsystemontheircomputers.RunningunderWindowsPE,theRescueand RecoveryPredesktopAreaofferstheWindowslook,feel,andfunctionandhelpsuserssolveproblems withoutconsumingITstafftime.

TheRescueandRecoveryPredesktopAreahasfourmajorcategoriesoffunctions:

•RescueandRestore

–Recoveryoverview:Linksuserstohelptopicsaboutthevariousrecoveryoptionsthatareprovided. –Rescueles:EnablesuserstocopylescreatedbytheWindowsapplicationstoremovablemediaor

toanetwork,anduserscancontinuewiththeirworkeveninadisabledworkstation.

–Restorefrombackup:EnablesuserstorestorelesthathavebeenbackedupwiththeRescue

andRecoveryprogram.

•Congure

–Congurationoverview:LinkstoRescueandRecoveryenvironmenthelptopicsaboutconguration. –Recoverpasswordorpassphrase:Providesauseroranadministratorwiththeabilitytorecovera

passwordorpassphraseintheRescueandRecoveryenvironment.

–AccessBIOS:OpenstheBIOSSetupUtilityprogram.

•Communicate

–Communicationoverview:LinkstorelatedhelptopicsintheRescueandRecoveryenvironment. –Openbrowser:StartstheOperaWebbrowser(WeborIntranetaccessrequiresawiredEthernet

connection).

–Downloadles:Allowsyoutodownloadneededlestothepartitioninthe\SWSHAREfolderin

theWindowspartition.

©CopyrightLenovo2008,2010

–Mapnetworkdrive:Helpsusersaccessnetworkdrivesforsoftwaredownloadsorletransfer.

•Troubleshoot –Diagnosticoverview:LinkstoRescueandRecoverydiagnosticshelptopics. –Diagnosehardware:StartsthePCDoctorapplicationthatcanperformhardwaretestsandreport

testresults. –Creatediagnosticdisks:Enablesyoutocreateasetofdiagnosticdisks. –Bootfromanotherdevice:EnablesyoutobootfromtheRescueandRecoveryCD,asetofbackup

CDs,aninternaldrive,oradetachablestoragedevicesuchasaUSBharddiskdrive.

Note:T obootfromaUSBharddiskdriveorasecondharddiskdrive,ensurethattheharddisk

driveisnotcompressed. –Systeminformation:Providesthedetailedinformationaboutthecomputeranditshardware

components. –Eventlog:Providesthedetailedinformationaboutrecentuseractivitiesandlistingsofcomputer

hardwaretoaidinproblemdeterminationandresolution.Theloglesprovideareadablewayto

viewactivitiesandasetoflogentries.

Note:ThefeatureofviewingtheloglesisonlysupportedoncertainmachinetypesofLenovo

computers. –Warrantystatus:ProvidesthelinktolaunchtheOperabrowsersothatyoucansearchthewarranty

informationfromtheInternet.

TheRescueandRecoveryprogramispreinstalledonLenovocomputers.Itisalsoavailableforpurchaseas aCDlesothatorganizationscanbenetfromtheRescueandRecoveryprograminstalledonnon-Lenovo computers.Youcanthenpurchaseseparatelicensesforindividualcomputers.

Windowsenvironment

TheRescueandRecoveryWindowsenvironmentenablesuserstorescuelostdata,applications,and operatingsystemswiththetouchofabutton.Thiscapabilityreducestime-consuminghelpdeskcalls, whichcansavesupportcosts.

Youcanscheduletobackupallusers'computerstoreduceriskanddowntime.TheRescueandRecovery programoffersyourclientsanextralayerofsupportbypre-conguringautomaticexternalbackuptoa serveroranexternalstorage.Backupsareencryptedbydefaultwiththe256AES(AdvancedEncryption Standard)key.

AntidoteDeliveryManager

AntidoteDeliveryManagerisanantivirus,anti-worminfrastructureincludedintheRescueandRecovery program.AntidoteDeliveryManageriseasytoimplement,andallowsanadministratortoinitiatenetwork blockingandrecoverywithinminutesofareportedproblem.AntidoteDeliveryManagercanbelaunched byoneadministratoranditfunctionsonsystemswithorwithoutanetwork.AntidoteDeliveryManageris compatiblewithexistingantivirustools;therefore,maintainingvirusscanningtoolsandobtainingpatchesare stillrequired.AntidoteDeliveryManagerprovidestheinfrastructuretohaltdestructionandapplythepatches.

Note:AntidoteDeliveryManagerisdisabledbydefault.Formoreinformation,seeAppendixB“Antidote DeliveryManager”onpage133

Rejuvenatingandmigrating

WiththeRescueandRecoveryprogram,youcanmigrateauser’sworkenvironmentfromonesystemto anotheruponrejuvenatingfromabackup.Auser’sworkenvironmentincludesthefollowingitems:

•Operating-systempreferences,suchasdesktopandnetworkconnectivitysettings

2RescueandRecovery4.23DeploymentGuide

•Filesandfolders

•Customizedapplicationsettings,suchasbookmarksinaWebbrowseroreditingpreferencesinMicrosoft Word

•Useraccounts

Formoreinformation,seeChapter4“Rejuvenationandmigration”onpage53.

Hintsandtips

ForhintsandtipsonusingtheRescueandRecovery4.23program,seetheRescueandRecovery4.23 ConsiderationsontheWebsiteat:http://www.lenovo.com/support.

Chapter1.Overview3

4RescueandRecovery4.23DeploymentGuide

Chapter2.Installation

PriortoinstallingtheRescueandRecoveryprogram,youcancustomizetheRescueandRecoveryXML leforyourenterpriseandthendeployittoclientsystems.TheXMLlepackagedwiththeRescueand Recoveryprogramisnamedthernrdeploy.xmlle.OncetheXMLleiscustomizedandinstalled,settings fortheRescueandRecoveryprogramaremanagedwiththeregistryorActiveDirectory.

Formoreinformation,seetheXML/ADMSupplementinsidetheThinkVantage TechnologiesAdministratorTools,whichcanbedownloadedfromthefollowingWebsite: http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#rnr

Installationconsiderations

ThissectionaddressestheconsiderationsofinstallingtheRescueandRecoveryprogram.

Upgradingconsideration

IfyouareinstallingtheRescueandRecovery4.23programonacomputerwiththeRescueandRecovery

4.0orlaterinstalled,youcaninstalltheRescueandRecovery4.23programdirectlywithoutuninstallingthe

previousversion.IfyouareinstallingtheRescueandRecovery4.23programoverversion3.1orearlier,you arerecommendedtouninstallthepreviousversionthroughtheWindowsAddorRemoveProgramsapplet andtheninstalltheRescueandRecovery4.23program.

Notes:

1.CreateanewbackupafterinstallingtheRescueandRecovery4.23programtoyoursystem,because backuplescreatedbyearlierversionsoftheRescueandRecoveryprogramcannotberecoveredby theRescueandRecovery4.23program.Youcancreatethebackupusingeitherascriptortheuser interface.

2.TheoldbackupscreatedbyanearlierversionoftheRescueandRecoveryprogramwillbedeleted duringtheinstallation.Ifyouwanttoretaintheabilitytorestorefrombackupscreatedbyanearlier versionoftheRescueandRecoveryprogram,youmustcopyyourbackuplestobootable,external recoverymediabeforeinstallingthelatestversion.

CompatibilitywithComputrace,StorageManagementSubsystem,and WindowsRecoveryConsole

TheRescueandRecoveryprogramonlyworkswiththenon-BIOSversionoftheComputraceapplication installedonyoursystem.WhenyouinstalltheComputraceapplication,makesurethatyouinstallthe RescueandRecoveryprogramrstandthentheComputraceapplication.

IftheWindowsPEcreatesavirtualpartitiononacomputertoinstalltheRescueandRecoveryprogram, andyouattempttoinstalltheStorageManagementSubsystemsoftwareonthesamecomputer,thenthe StorageManagementSubsystemsoftwarewillnotbeinstalledsuccessfully.BoththeWindowsPEandthe StorageManagementSubsystemsoftwareusetheC:\minintdirectoryfortheirlesystems.Thewayto havebothinstalledatthesametimeistocreateatype12partitiontoinstalltheRescueandRecovery4.23 program.See“Scenario4-InstallingwithWIMlesandWindowsVista”onpage83forinstructions.

ApossiblesecurityriskmaybecreatedwhentheWindowsRecoveryConsoleisinstalledonasystem withtheRescueandRecoveryprograminstalled.TheWindowsRecoveryConsolelooksforthe C:\*\system32\cong\directory,andifitndsthatdirectory,itassumesthesystemisanoperatingsystem.If theregistryentriesthatrequireaWindowspasswordarenotpresent,thentheWindowsRecoveryConsole

©CopyrightLenovo2008,2010

willallowausertochoosetheoperatingsystemandthengainaccesstotheentireharddiskdrivewithouta password.

Installationrequirements

ThissectionaddressessystemrequirementsforinstallingtheRescueandRecoverypackageonLenovo ornon-Lenovocomputers.Forbestresults,makesurethatyouhavethelatestversionoftheRescueand Recoveryprograminstalled.TodownloadthelatestversionoftheRescueandRecoveryprogram,and obtaininformationaboutthecomputersthatsupporttheRescueandRecoveryprogram,gotothefollowing Website:http://www.lenovo.com/thinkvantage

RequirementsforinstallationonLenovocomputers

ToinstalltheRescueandRecoveryprogramonLenovocomputers,yoursystemmustmeetorexceedthe followingrequirements:

•WindowsVista

•128MBofmemoryfortheWindowsXPoperatingsystem,and512MBofmemoryfortheWindows Vistaoperatingsystem

–Insharedmemorycongurations,theBIOSsettingformaximumsharedmemorymustbesettono

lessthan8MB.

–Innon-sharedmemorycongurations,theBIOSsettingformaximumsharedmemorymustbesetto

nolessthan120MB.

operatingsystemorWindowsXPwithServicePack1(SP1)orlateroperatingsystem

Note:Ifacomputerhaslessthan200MBofnon-sharedmemory,theRescueandRecoveryprogram willstillrun;however,theuserwillbeunabletostartmorethanoneapplicationintheRescueand Recoveryenvironment.

•InternetExplorer®Webbrowser5.5orlater

•2.4GBoffreeharddiskdrivespace

Note:IfyouareinstallingtheRescueandRecoveryprogramontheservicepartition,see“Scenario3InstallingonType12servicepartition”onpage82

formoreinformationoninstallationrequirements.

Requirementsforinstallationonnon-Lenovocomputers

ToinstalltheRescueandRecoveryprogramonnon-Lenovocomputers,yoursystemsshouldmeetor exceedthefollowingrequirements:

•Installationrequirements2.4GBoffreeharddiskdrivespace.Thebaseinstallationuses930MB.

•Minimumsystemmemoryrequirements256MBofsystemRAM(random-accessmemory)toinstallthe RescueandRecoveryprogram.

•HarddiskdrivecongurationCongurethenon-Lenovocomputersaccordingtotherecommendations in“Scenario2-InstallingonOEMsystems”onpage80.

•ExternalmediarequirementsYouareenabledtobootfromexternalmedia,suchasCD,DVD,orUSB harddiskdrivebootablemedia.Otherdevices,suchasCD-R/RW,DVD-R/RW/RAM,orDVD+R/RW drives,mustfullysupportoneormoreofthefollowingspecications: –ATAPIRemovableMediaDeviceBIOSSpecication –BIOSEnhancedDiskDriveServices-2 –CompaqPhoenixIntelBIOSBootSpecication –ElToritoBootableCD-ROMFormatSpecication –USBMassStorageClassSpecicationOverview(Eachdevicemustcomplywiththecommandblock

specicationinsection2“Subclasscode”intheUSBMassStorageClassSpecicationOverview document.)

6RescueandRecovery4.23DeploymentGuide

–USBMassStoragespecicationforboot-ability

•Videorequirements –Videocompatibility:VGA-compatiblevideothatsupportsaresolutionof800x600and24-bitcolor –Videomemory:

–Onnon-sharedvideomemorysystems:aminimumof4MBofvideoRAM –Onsharedvideomemorysystems:aminimumof4MBandmaximumof8MBcanbeallocatedfor

videomemory.

•ApplicationcompatibilitySomeapplicationsthathavecomplexlterdriverenvironments,suchas antivirussoftware,mightnotbecompatiblewiththeRescueandRecoveryprogram.Forinformationabout compatibilityissues,refertothereadmeleandvariousutilitiesthataccompanytheRescueandRecovery program.T oobtainthereadmele,gototheLenovoWebsiteat:http://www.lenovo.com/thinkvantage

•NetworkadaptersrequirementsTheRescueandRecoveryenvironmentonlysupportswiredPCI-based, Ethernetnetworkadapters.NetworkdevicedriversincludedintheRescueandRecoveryenvironment arethesamedriversthatarepre-populatedontheWindowsXPProfessionaloperatingsystemand independentoftheWindowsXPoperatingsystem.ForsupportedLenovocomputers,requireddriversare includedwiththeRescueandRecoveryprogram.

IfanetworkdevicedriverinyourOEMcomputerisnotsupported,refertothedevicedocumentationfor instructionstoaddsupportforsystem-specicnetworkdrivers.RequestthedriversfromyourOEM.

InstallingtheRescueandRecoveryprogram

TheRescueandRecoveryinstallationpackagewasdevelopedwithInstallShield10.5PremierasaBasic MSIproject.InstallShieldPremier10.5usestheWindowsInstallertoinstallapplications,whichgives administratorsmanycapabilitiestocustomizeinstallations,suchassettingpropertyvaluesfromthe commandline.ThissectiondescribeswaystouseandruntheRescueandRecoveryinstallationpackage. Forabetterunderstanding,readtheentiresectionbeforeyoubegintoinstallthepackage.

Note:Wheninstallingthepackage,refertothereadmeleontheLenovoWebsiteat: http://www.lenovo.com/support/site.wss/document.do?lndocid=MIGR-4Q2QAK.Thereadmelecontains thelatestinformationaboutprogramversions,supportedsystems,systemrequirements,andother considerationstohelpyouwiththeinstallationprocess.

Administrativeinstallation

TheWindowsInstallercanperformanadministrativeinstallationofanapplicationoraproducttoanetwork forusebyaworkgrouporforcustomization.FortheRescueandRecoveryinstallationpackage,an administrativeinstallationunpackstheinstallationsourcelestoaspeciedlocation.

YoucanobtaintheinstallationpackagefromthefollowingWebsite:http://www.lenovo.com/support

Attendedinstallation

Toperformanadministrativeinstallation,runtheinstallationpackagefromthecommandlineusingthe/a parameter:

setup.exe/a

Anadministrativeinstallationpresentsawizardthatpromptstheadministrativeusertospecifythelocation forunpackingthesetuples.ThedefaultextractlocationisC:\.Youcanchooseanewlocationthatmay includethedriveotherthanC:\,forexampleotherlocaldriveormappednetworkdrive.Youcanalso createanewdirectoryduringthisstep.

Chapter2.Installation7

Unattendedinstallation

Torunanadministrativeinstallationsilently,youcansetthepublicpropertyTARGETDIRonthecommand linetospecifytheextractlocation.

•Forinstallationtargetdirectorypathsthatdonotcontainspaces,youcan:

–usethecommandline,forexample:

setup.exe/a/s/v"/qnTARGETDIR=F:\TVTRR"

–usethemsiexec.exeapplication,forexample:

msiexec.exe/a"LenovoRescueandRecovery.msi"/qnTARGERDIR=F:\TVTRR

•Forinstallationtargetdirectorypathsthatcontainspaces,youcan

–usethecommandline,forexample:

setup.exe/a/s/v"/qnTARGETDIR=\"F:\TVTRR\RescueandRecovery\""

Note:Anescapecharacter'/'mustbeplacedprecedingthedouble-quotedtargetdirectory.

–usethemsiexec.exeapplication,forexample:

msiexec.exe/a"LenovoRescueandRecovery.msi"/qnTARGERDIR=\"F:\TVTRR\RescueandRecovery\"

Note:IfyouuseanearlierversionofWindowsInstaller,thesetup.exeleisconguredtoupdatethe WindowsInstallerenginetoversion3.0.Thisupdatewillcausetheinstallationactiontopromptforareboot evenwithanadministrativeextractinstallation.IftheWindowsInstallerisversion3.0orlater,setup.exewill notattempttoinstall.

Onceanadministrativeinstallationhasbeencompleted,theadministrativeusercanmakecustomizations tothesourceles,suchasaddingsettingstotheregistry.Toinstallfromtheunpackedsourceafter customizationsaremade,theusercallsthemsiexec.exeapplicationfromthecommandline,passingthe nameoftheunpackedMSIle.

Usingthemsiexec.exeapplication

Themsiexec.exeapplicationistheexecutableprogramoftheWindowsInstallerusedtointerpretinstallation packagesandinstallproductsontargetsystems.T oinstallfromtheunpackedsourceaftermaking customization,theusercallsthemsiexec.exeexecutableprogramfromthecommandline,passingthe nameoftheunpackedMSIle.

msiexec/i"C:\WindowsFolder\Proles\UserName\ Personal\MySetups\projectname\productconguration\releasename\ DiskImages\Disk1\productname.msi"

Note:Entertheprecedingcommandasasinglelinewithnospacesfollowingtheforwardslashes(\).

Forinformationoncommandlineparametersandpublicproperties,gototheMicrosoftWebsiteat: http://www.microsoft.com

Installationlogles

Theloglerrinstall423.log(forWindowsXPoperatingsystems)orrrinstall423v.log(forWindowsVista operatingsystems)iscreatedinthe%temp%directoryifthesetupislaunchedbythesetup.exele

8RescueandRecovery4.23DeploymentGuide

(double-clickthemaininstallationpackageandthenrunthemainexecutablewithoutparameters,orextract theMSIpackageandrunthesetup.exele).Thislecontainslogmessagesthatcanbeusedtodebug installationproblems.ThisloglewillnotbecreatedbyanyactionsperformedfromtheAddorRemove Programsappletorrunningthesetup.exelefromtheMSIpackage.T ocreatealogleforallMSIactions, youcanenabletheloggingpolicyintheregistry.Todothis,createthefollowingvalue:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer] "Logging"="voicewarmup"

Thefollowingtableshowsexamplesofinstallationusingthesetup.exele.

Table1.

DescriptionExample

Performsilentinstallationwithnoreboot.

setup.exe/s/v"/qnREBOOT="R""

Performadministrativeinstallation.

Performsilentadministrativeinstallationbyspecifyingthe extractlocationfortheRescueandRecoveryprogram.

Performsilentuninstall.

Performinstallationwithnoreboot.Createaninstallation loginthetempdirectoryfortheRescueandRecovery program.

PerforminstallationwithoutinstallingthePredesktopArea.

setup.exe/a

setup.exe/a/s/v"/qnTARGETDIR="F: \TVTRR""

setup.exe/s/x/v/qn

setup.exe/v"REBOOT="R"/L*v%temp% \rrinstall423.log"

Note:ForWindowsXPoperatingsystems,thelogleis namedasrrinstall423.log.ForWindowsVistaoperating systems,thelogleisnamedasrrinstall423v.log.

setup.exe/vPDA=0

ThefollowingtableshowsexamplesofinstallationusingtheRescueandRecovery.msile:

Table2.

DescriptionExample

Performinstallation.

Performsilentinstallationwithnoreboot.

Performsilentunintall.

PerforminstallationwithoutinstallingthePredesktopArea.

msiexec/i"C:\TVTRR\RescueandRecovery.msi"

msiexec/i"C:\TVTRR\RescueandRecovery.msi"/qn REBOOT="R"

msiexec/x"C:\TVTRR\RescueandRecovery.msi"/qn

msiexec/i"C:\TVTRR\RescueandRecovery.msi"PDA=0

Installationcomponents

TheRescueandRecoveryinstallationconsistsofseveralcomponents.Thosecomponentscanbe downloadedfromtheLargeEnterpriseindividuallanguagelesWebpage.ToaccesstheWebpage,goto

Chapter2.Installation9

theLenovoSupportWebsiteathttp://www.lenovo.com/support.NavigatetoThinkVantageT echnologies ➙RescueandRecovery.SelecttheappropriateversionnumberoftheRescueandRecoveryprogram,and clicktheIndividuallanguagelesforLargeEnterpriselink.

•Maininstallationpackage(required)Themaininstallationpackageisaself-extractinginstallation packagethatextractstheinstallationsourcelesandlaunchestheinstallationusingWindowsInstaller. ItcontainstheinstallationlogicandtheWindowsapplicationles.Thepackagedoesnotcontainany ofthePredesktopAreales.

Example:

–FortheWindowsXPoperatingsystem,themaininstallationpackagecanbenamedas

Z696ZISXXXXCC00.EXE.

–FortheWindowsVistaoperatingsystem,themaininstallationpackagecanbenamedas

Z695ZISXXXXCC00.EXE.

Note:TheXXXXisthebuildID.TheCCrepresentsthelanguage.

•PredesktopAreaBase(required)ThisisthepasswordprotectedlethatcontainstheentirePredesktop Areabase.ThisleisrequiredtoinstallthePredesktopAreaonalllanguagesystems.Thislemustbe inthesamedirectorywherethemaininstallationpackageislocated.Theexceptionstothisareifthe PredesktopAreaisalreadyinstalledanddoesnotneedtobeupgraded,orifthepropertyPDA=0isset onthecommandlinewhenyouexecutetheinstallationandanyversionofthePredesktopAreadoes notexistbefore.

Example:

–FortheWindowsXPoperatingsystem,thelecanbenamedasz696ZABXXXXCC00.TVT.

–FortheWindowsVistaoperatingsystem,thelecanbenamedasz695ZABXXXXCC00.TVT.

Note:TheABdeterminesthecompatibilityofthePredesktopArea.TheXXXXrepresentsthebuild ID.TheCCrepresentsthelanguage.

Theinstallationexecutablecontainsaleandthepdaversion.txtle.Thepdaversion.txtlecontains theminimumversionofthePredesktopAreathatcanworkwiththatversionoftheWindowsoperating system.TheinstallationexecutablewilllookforaPredesktopArealeusingthefollowinglogic:

–OldPredesktopArea(theRescueandRecovery1.0or2.Xprogram)existsornoPredesktopArea

exists:TheinstallerwilllookforaTVTlewithacompatibilitycode,forexampleAAorAB,thatisequal totheminimumversioncompatibilitycodeandalevelthatisgreaterthanorequaltotheminimum version.AllotherversioneldsintheTVTlenamemustmatchtheminimumversionexactly.Ifale meetingthesecriteriaisnotfound,theinstallationwillbehalted.

–New(theRescueandRecovery3.0orlaterprogram)PredesktopAreaexists:Theinstallerwill

comparethecurrentPredesktopAreacompatibilitycodewiththeminimumversioncompatibilitycode andtakethefollowingactionsbasedontheresults:

–Thecurrentcodeisgreaterthantheminimumcode.Theinstallerpresentsamessage,sayingthat

thecurrentenvironmentisnotcompatiblewiththisversionoftheRescueandRecoveryprogram.

–Thecurrentcodeisequaltotheminimumcode.Theinstallercomparesthecurrentversionlevel

withtheminimumversionlevel.Ifthecurrentlevelisgreaterthanorequaltotheminimumlevel,the installerlooksforaTVTlewithacompatibilitycode,forexampleAAorAB,thatisequaltothe minimumversioncompatibilitycodeandalevelthatisgreaterthanthecurrentversionlevel.All otherversioneldsintheTVTlenamemustmatchtheminimumversionexactly.Ifitdoesnotnd ale,theinstallationprocesscontinueswithoutupdatingthePredesktopArea.Ifthecurrentlevelis lessthantheminimumlevel,theinstallerwilllookforaTVTlewithacompatibilitycode,forexample AAorAB,thatisequaltotheminimumversioncompatibilitycodeandalevelthatisgreaterthanor equaltotheminimumversionlevel.AllotherversioneldsintheTVTlenamemustmatchthe minimumversionexactly.Ifalemeetingthesecriteriaisnotfound,theinstallationwillbehalted.

10RescueandRecovery4.23DeploymentGuide

–Thecurrentcodeislessthantheminimumcode.TheinstallerwilllookforaTVTlewitha

compatibilitycode,forexampleAA,AB,thatisequaltotheminimumversioncompatibilitycode andalevelthatisgreaterthanorequaltotheminimumversion.AllotherversioneldsintheTVT lenamemustmatchtheminimumversionexactly.Ifalemeetingthesecriteriaisnotfound, theinstallationwillbehalted.

•PredesktopArealanguagepacks(approximately5–30MBeach)Thereare16languagepacksfor WindowsPEthataresupportedintheRescueandRecovery4.23program.Eachlanguagepackis namedinaformatsimilartothefollowingexample:

z696ZABXXXXCC00.tvt

TheXXXXisthebuildID.TheCCrepresentsthelanguage.Oneoftheselesisrequired,ifthePredesktop Areaisbeinginstalledonanon-Englishsystemorasystemwithanon-supportedlanguage.The PredesktopArealanguagelemustbeinthesamedirectoryasthemaininstallationandtheUS PredesktopAreaTVTle.IfthePredesktopAreaisbeinginstalledorupdatedandalanguagepackis required,theinstallationlooksfortheminimumleveloflanguagepackrequiredinaversionlecontained withintheinstallationexecutable.TheinstallationalsolooksforalanguagepackTVTlethatisgreater thananycurrentlanguagepackthatisalreadyinstalledandgreaterthanorequaltotheminimum versionrequired.

ThefollowingtableprovidesthelanguagessupportedintheRescueandRecovery4.23programandthe representationforminthelename.

Table3.

LanguagesRepresentationforminthelename

BrazilianPortugueseBR

DanishDK

DutchNL

EnglishEN

FinnishFI

FrenchFR

GermanGR

ItalianIT

JapaneseJP

KoreanKR

Norwegian

Portuguese

RussianRU

SpanishSP

SwedishSV

SimpliedChineseSC

TraditionalChineseTC

RescueandRecoverycustomizedpublicproperties

TheinstallationpackagefortheRescueandRecoveryprogramcontainsasetofcustomizedpublic propertiesthatcanbesetinthecommandlinewhenrunningtheinstallation.Theavailablecustomized publicpropertiesare:

Chapter2.Installation11

Table4.

PropertyDescription

PDA

CIMPROVIDERSpecieswhethertoinstalltheCommonInformation

EMULATIONMODESpecieswhethertoinstallinemulationmodeevenifa

HALTIFTPMDISABLED

SpecieswhethertoinstallthePredesktopArea.

Thepossiblevaluesare:

•1:installPredesktopArea

•0:donotinstallPredesktopArea

Thedefaultvalueis1.

Note:Thissettingisnotusedifanyversionofthe PredesktopAreaalreadyexists.

Model(CIM)Providercomponent.

UseCIMPROIVIDER=1inthecommandlinetoinstallthe component.

Thedefaultsettingisnottoinstallthecomponent.

TrustedPlatformModule(TPM)exists.

UseEMULATIONMODE=1inthecommandlinetoinstallin emulationmode.

Thedefaultsettingofthispropertyistoproceedthe installationinemulationmode,iftheTPMisinadisabled stateandtheinstallationisrunninginsilentmode.

UseHAL TIFTPMDISABLED=1whenrunningtheinstallationin silentmodetohalttheinstallationiftheTPMisdisabled.

ENABLETPMUseENABLETPM=0inthecommandlinetopreventthe

installationfromenablingtheTPM.

SUPERVISORPW

UseSUPERVISORPW="password"inthecommandlineto supplythesupervisorpasswordtoenabletheTPMin silentornon-silentinstallationmode.

IftheTPMisdisabledandtheinstallationisrunningin silentmode,thecorrectsupervisorpasswordmustbe suppliedtoenabletheTPM;otherwisetheTPMwillnot beenabled.

RescueandRecoveryenvironmentalvariables

ThefollowingtablecontainsenvironmentalvariablesthatarecreatedwhentheRescueandRecovery programisinstalled.Thesevariablescanbeusedwhencreatingscriptsorwhenchangingtoadesired directoryfromacommandprompt.Forexample,tochangetotheRescueandRecoveryfolderfroma commandprompt,typeCD%rr%andpressEnter.

Table5.

EnvironmentalvariableDirectory

%rr%

%SWSHARE%c:\SWSHARE

c:\ProgramFiles\Lenovo\RescueandRecovery

12RescueandRecovery4.23DeploymentGuide

Table5.(continued)

EnvironmentalvariableDirectory

%TVT%

%TVTCOMMON%c:\ProgramFiles\CommonFiles\Lenovo

c:\ProgramFiles\Lenovo

Note:Foracompletelistofvariables,runthesetcommandonacomputerthathastheRescueand Recoveryprograminstalled.

IncludingtheRescueandRecoveryprograminadiskimage

YoucancreateadiskimagethatincludestheRescueandRecoveryprogram.Thisdeploymentguidetakes PowerQuestandGhostasexamples.

Note:Ifyouplantocreateanimage,youmustcapturetheMasterBootRecord.TheMasterBootRecordis criticalfortheRescueandRecoveryenvironmenttofunctioncorrectly.

UsingPowerQuestDriveImagebasedtoolswiththeRescueand Recoveryprogram

IfthePowerQuestDeployCentertool,PQIMGCTR,isinstalledintheX:\PQdirectory,youcancreateand deployanimageusingtheRescueandRecoveryprogramwiththefollowingscripts:

Minimumscriptles

Table6.X:\PQ\RRUSAVE.TXT

ScriptlanguageResult

SELECTDRIVE1

SELECTPARTITIONALL(Neededifyouhaveatype12partition

orifyouhavemultiplepartitionsinyourimage.)

Storewithcompressionhigh

Table7.X:\PQ\RRDEPL Y .TXT

ScriptlanguageResult

SELECTDRIVE1

DELETEALL

SELECTFREESPACEFIRST

SELECTIMAGEALL

RESTORE

Selectstherstharddiskdrive.

Selectsallpartitions.

Storestheimage.

Selectstherstharddiskdrive.

Deletesallpartitions.

Selectstherstfreespace.

Selectsallpartitionsinimage.

Restorestheimage.

Imagecreation

Table8.X:\PQ\PQIMGCTR/CMD=X:\PQ\RRUSAVE.TXT/MBI=1/IMG=X:\IMAGE.PQI

ScriptlanguageResult

SELECTDRIVE1

X:\PQ\PQIMGCTR

/CMD=X:\PQ\RRUSAVE.TXT

/MBI=1

/IMG=X:\IMAGE.PQI

Selectstherstharddiskdrive.

Createstheimageprogram.

CreatesthePowerQuestscriptle.

CapturestheRescueandRecoveryBootManager.

Createstheimagele.

Chapter2.Installation13

Imagedeployment

Table9.X:\PQ\PQIMGCTR/CMD=X:\PQ\RRDEPL Y .TXT/MBI=1/IMG=X:\IMAGE.PQI

ScriptlanguageResult

SELECTDRIVE1

X:\PQ\PQIMGCTR

/CMD=X:\PQ\RRDEPL Y.TXT

/MBR=1

/IMG=X:\IMAGE.PQI

Selectsrstharddiskdrive.

Createstheimageprogram.

CreatesthePowerQuestscriptle.

RestorestheRescueandRecoveryBootManager.

Createstheimagele.

UsingSymantecGhostbasedtoolswiththeRescueandRecovery program

WhenyoucreatetheGhostimage,youmustusethecommandlineswitch-ibtocapturetheRescueand RecoveryBootManager.Also,theimagemustcapturethewholediskandallpartitions.Refertothe documentationprovidedbySymantecforspecicdetailsonGhost.

CompatibilitywithBitLocker

ToachievecompatibilitywithBitLockerDriveEncryption,itisrecommendedtoinstalltheRescueand RecoveryprogramtoyouroperatingsystemafterthepartitionsareproperlysetupwiththeMicrosoft BitlockerDrivePreparationTool.

WhensettinguptheBitLockerpartition,itisrecommendedtousetheMicrosoftBitLockerDrivePreparation Tool.Thebootpartitionshouldbeatleast2GBinsize.

IfyoudonotusetheBitLockerDrivePreparationT ooltopreparetheBitLockerpartition,youmusthavetwo partitionsonyoursystemwheninstallingtheWindowsVistaoperatingsystem.Onepartitionshouldbe2 GBandmarkedasactive;thisiswherethebootlesreside.Theotheriswhereyouroperatingsystemis installedandwhereyourdatawillreside.WhentheWindowsVistaoperatingsystemisinstalled,itwilldetect thetwopartitionsandinstallonlythebootlestothesmallerpartition.Bothpartitionsshouldbetype0x07.

CompatibilitywithBitLockerwithoutTPM

IftheTPMisnotactivatedintheBIOSSetupUtility,toachievecompatibilitywithBitLockerwithoutTPM, dothefollowing:

1.Rungpedit.mscfromtheStartmenu.TheGroupPolicyEditorwindowopens.

2.ClickComputerConguration➙WindowsComponents➙BitLockerDriveEncryption➙ OperatingSystemDrives.

3.EnabletheRequireadditionalauthenticationatstartupoption.

4.SelecttheoptionAllowBitLockerwithoutacompatibleTPM.

BestpracticeofBitLockerencryptiononasystemwiththeRescueand Recoveryprogram

TohavetheRescueandRecoveryprogramworkcorrectlywithBitLockerintheWindowsVistaoperating system,thebestpracticeis:

1.UninstalltheRescueandRecoveryprogramifithasbeeninstalled.

2.RestartthecomputerandusetheBitLockerDrivePreparationTooltopreparethesystemforBitLocker DriveEncryption.

14RescueandRecovery4.23DeploymentGuide

3.InstalltheRescueandRecoveryprogramandrestartthecomputer.

4.StartBitLockerfromControlPanelandchoosethepartitiontoencrypt.

Note:ItisrecommendedtoencryptonlytheWindowsoperatingsystempartition(usuallydriveC).

5.ClickTurnonBitLocker,andfollowtheinstructiononthescreentoencryptthechosenpartition. Afterthat,arecoverykeyisautomaticallycreated.

6.SavetherecoverykeytoaUSBstoragedevice.

Note:KeeptheUSBstoragedeviceinasecuredplace.Therecoverykeyisneededwhenyouwantto boottotheWindowsVistaoperatingsystemortheRescueandRecoveryworkspace.TheBitLocker encryptionwillbelostiftheharddiskdriveisclearedbytheDiskpartcommandsorotherharddisk drivetools.

7.Waituntiltheencryptionprocesscompletes.Afterthat,youcanusetheRescueandRecoveryprogram toperformbackupandrestoreoperations.

FormoreinformationaboutBitLocker,gototheMicrosoftWebsiteat: http://support.microsoft.com/kb/933246/

Notes:

1.WhensettingupBitLockerintheWindowsVistaoperatingsystem,theBitLockerpartitionshouldbe placedaftertheWindowsoperatingsystempartitionforbestresults.IfitisplacedbeforetheWindows operatingsystempartition,thepartitionnumberwillneedtobeupdatedintheRescueandRecovery ADMle.

2.WhenrestoringasystemthatisusingtheWindowsVistaoperatingsystemandBitLocker,amessage willbedisplayed,indicatingthattherewasanerroratshutdown.Themessagecanbeignoredand everythingshouldoperatenormally.

3.Y oumightneedtocleartheTPMandencryptthepartitionsagainafterrestoringthesystemfrom abackupwithBitLockerencryption.

Chapter2.Installation15

16RescueandRecovery4.23DeploymentGuide

Chapter3.Congurations

ThischapterprovidesinformationthatyouwillneedtoconguretheRescueandRecoveryprogramfor yourenterprise.Withinthischapter,youwillndthefollowingtopics:

•“XMLandADMlecongurations”onpage17

•“Recoverymethods”onpage17

•“Backups”onpage21

•“CongurationsintheRescueandRecoveryWindowsenvironment”onpage27

•“CongurationsintheRescueandRecoveryPredesktopArea”onpage30

•“Logles”onpage52

Note:Makesurethatthesystemisconnectedtoanacpoweradapterbeforeinitiatingabackup,restore, rejuvenate,orarchiveprocedure.Failuretodosocanresultindatalossoranirretrievablesystemfailure.

XMLandADMlecongurations

CongurationsfortheRescueandRecoveryprogramaredonewiththeXMLle,throughtheregistry,and withActiveDirectory.OncetheXMLleiscustomizedandinstalled,settingsfortheRescueandRecovery programaremanagedwiththeregistryorActiveDirectory.

Recoverymethods

Withinthissection,youwillndinformationforrestoretypesandrecoverymethodssuchasrejuvenation andcustomrecovery.Thefollowingmethodsareusedforrestoringles:

•“Singlelerestore”onpage17

•“Filerescue”onpage18

•“Operatingsystemandapplicationsrestore”onpage18

•“Rejuvenation”onpage18

•“Fullrestore”onpage19

•“Customrecovery”onpage19

Notes:

1.TheRescueandRecoveryprogramcannotcapturecachedcredentialsforadomainuserafterarestore operation.

2.TheRescueandRecoveryprogramcannotrestorepartitionsthatarecreatedandplacedphysically beforethesystemdrive.

Singlelerestore

ThesinglelerestoreoperationpromptstheuserfortheBackupStoragelocation,andthentheuserselects abackup.TheRescueandRecoveryprogramwilldisplaylesthattheuserisauthorizedtoaccess.The userthenselectstheles,folders,orbothtoberestoredandthesystemwillrestorethemtotheiroriginal locations.

Filerescue

Thelerescueoperationisusedbeforetherestoreoperation.Itpromptstheuserforthebackupstorage locationandthentheuserselectsabackup.TheRescueandRecoveryprogramwilldisplaythelesthatthe currentuserisauthorizedtoaccess.Theuserthenselectstheles,folders,orbothtoberescued.Excluding thelocalharddiskdrive,thesystemwilldisplayavailablelelocationswherethelescanberescued.The userwillneedtochooseadestinationwithsufcientspacefortherescuedlesandthesystemrestoreles.

Operatingsystemandapplicationsrestore

TheRestoreonlytheWindowsOperatingsystemandApplicationsfromabackuprestoreoperation givestheusertheoptiontoselectabackupbeforethesystemdeletesles.Filesdesignatedtobedeleted aredenedbytherulesintheregistry.Whenabackuphasbeenselected,thesystemwillrestoretheles denedbytheregistryfromtheselectedbackup.Thereareoptionsintheregistrylethatcanspecifya programtorunbeforearestoreoperationorafterarestoreoperation.SeetheXML/ADMSupplementinside theThinkVantageTechnologiesAdministratorT oolsformoreinformationaboutregistrysettingsandvalues.

Notes:

1.TheRestoreonlytheWindowsOperatingsystemandApplicationsfromabackuprestoreoperation alwaysusepasswordpersistence.

2.TheRestoreonlytheWindowsOperatingsystemandApplicationsfromabackuprestoreoperation isnotavailablefromCD/DVDbackup.

Youcanaddcustomtaskstorunbeforeandafterbothbackupandrestoreoperations.SeetheXML/ADM SupplementinsidetheThinkVantageTechnologiesAdministratorToolsforthebackupandrestoresettings.

Rejuvenation

Whenyouneedtorejuvenateyoursystem,theRescueandRecoveryprogramwilloptimizesystem performancebytakinganewincrementalbackupandthendefragmentyourharddiskdrive.Therejuvenation processhelpseliminateviruses,adwareandspyware,whilemaintainingyourcurrentsettingsanddata.

Torejuvenateyoursystem,dothefollowing:

1.FromtheRescueandRecoveryinterface,clickRestoreyoursystemfromabackup.TheRestoreyour systemwindowisdisplayed.

2.IntheRestoreyoursystemwindow,selectRejuvenateyoursystem.

3.T ochoosethedriveandbackupthatyouwanttousetorejuvenateyoursystem,dothefollowing:

a.Selecttheappropriatedrivefromthedrop-downlistoftheavailabledrives.Backuplesonthe

selecteddrivearedisplayedintheRescueandRecoveryinterface.

b.Selectthebackuplethatyouwanttousetorejuvenateyoursystem.

c.ClickNext.

d.Conrmthattheselectedbackupistheonethatyouwanttousetorejuvenateyoursystem,and

thenclickNexttobegintherestoreoperation.

Note:Donotturnoffyourcomputerduringthisoperation.

e.ClickOK.Aprogressbarisdisplayed.

Youcanaddcustomtaskstoruneitherbeforeorafterarejuvenateoperation.SeetheXML/ADM SupplementinsidetheThinkVantageTechnologiesAdministratorT oolsfortherejuvenationsettings.

Note:Someoperatingsystemsettingsarestoredintheregistry.Consideringrejuvenationrestoresyour registryfromabackupandrestorescertainregistrykeyscapturedfromthecurrentsystemsettings,youmay ndsomeinconsistenciesaftertherejuvenationprocess.Forexample,ifafolderissharedafterthecreation

18RescueandRecovery4.23DeploymentGuide

ofabackup,thenafteryouusethebackuptoperformarejuvenatingoperation,thefolderwillstillbein asharedstatus.Also,ifyouhaveasharedfolderatthetimeoftherejuvenateprocessbutitwasnotin thebackup,thefolderwillstillbesharedafterrejuvenationnishes.

Fullrestore

Thefullrestoreoperationdeletesalllesonthelocaldrive,andthenrestoresthelesfromtheselected backup.IfPasswordPersistenceisselected,themostrecentavailablepasswordwillberestored.

Customrecovery

AsanextensionoftheRescueandRecoveryprogram,customrecoverytechnologyhasbeenaddedtothe recoveryprocess.UserswillinteractwiththiscustomrecoverymethodthroughtheRescueandRecovery programandtheLenovoBaseSoftwareSelectorprogram.Byperformingacustomrecovery,usershavethe optionofincludingandexcludingindividualcomponentssuchasapplications,devicedriversoroperating systemsaspartoftherecoveryprocess.Administratorswilldenewhatoptionsauserwillhaveduringa customrecoveryprocesswiththeThinkVantageBaseSoftwareAdministratorprogram.

TheBaseSoftwareAdministratorprogramisaversatilesoftwareutilitythatyoucanusetoaccomplish customrecoveryandpreinstallationrelatedtasks.WiththeBaseSoftwareAdministratorprogram,youcan customizetherecoveryprocessforusersandyoucancreatepersonalizationlesusedtoautomatethe preinstallationsetupforWindowsoperatingsystems.

Customizingtherecoveryprocess

Intoday'selectronicenvironment,computersystemsarethreatenedbymaliciousactivitywiththe distributionofviruses,worms,andTrojanhorses.Technologiesandanti-virusprogramshavebeenimproved intheghtagainstmaliciousactivities;however,therearetimeswhenthesoftwareonacomputerwill needtoberenewedbyremovingmaliciouslesandstartingover.TheRescueandRecoveryprogramis avaluabletoolintherenewalprocessbyprovidingmethodstorestoreacomputerintheeventthatthe computerissold,recycled,transferredtoanotherareaorneedstobeputinanoperationalstateafterall othermethodsofrecoveryhavefailed.

Varioustypesofrecoverymethodscanbeusedtorenewcomputersystems.TheBaseSoftware Administratorprogramutilizesthefullfactoryrecoverymethodandthecustomfactoryrecoverymethod.The fullfactoryrecoverymethodrestoresthefactorycontentsoftheharddiskdrivethatconsistofcomponents suchasapplications,devicedrivers,andtheoperatingsystem.Factorycomponentsareinstalledatthe factorypriortothepurchaseofacomputer.UsingtheBaseSoftwareAdministratorprogram,youcan controltherecoveryoptionsthatareavailabletotheuserduringtherecoveryprocess.Thefollowinglist providestherecoverymethodsthatyoucandesignateausertoperform:

•Fullfactoryrecoveryonly

•Customfactoryrecoveryonly

•Eitherafullfactoryrecoveryoracustomfactoryrecovery

Componentsconsistofapplications,devicedrivers,andoperatingsystems.Thesecomponentsareina custompackagedformatandarecontainedintheservicepartitionofthecomputer.Fromarecovery standpoint,componentsarecategorizedasfollows:

•Requiredcomponentsthatarealwaysinstalleduponrecovery.

•OptionalcomponentsthataredisplayedfortheuserontheBaseSoftwareSelectormenu.

•Restrictedcomponentsthatarenotinstalleduponrecoveryandarenotdisplayedtotheenduser.

Chapter3.Congurations19

Manifestles

Customizingtherecoveryprocessiscontrolledwithmanifestles.TheBaseSoftwareAdministratorprogram cancreatecustommanifestles.Manifestleshavetheextensionof.c,andcontaininformationabout thecomponentswithintheservicepartitionwheretheyresides.Manifestlesalsocontroltheselections availabletotheuserduringacustomrecoveryoperation.Theinformationcontainedinamanifestle includescomponentcategorizationsuchasrequired,optional,andrestricted.Inaddition,manifestles containmeta-data,suchasdescriptionsandcomments.

Preinstallationsetup

Toaccomplishpreinstallationsetup,youcanusetheBaseSoftwareAdministratorprogramtocreate personalizationles.Apersonalizationlehastheleextensionof.perandcontainsinformationneeded toautomatethepreinstallationsetupforWindowsoperatingsystems.Therecoveryprocessreadsthe personalizationle,extractsthedatafromthepersonalizationleandplacesthedatainthecorrect Windowscontrolles.Y oucansavetimeandeffortbyusingtheBaseSoftwareAdministratorprogramto customizepersonalizationlesandthendeployingthosepersonalizationlesontousercomputers.For example,youcancreateapersonalizationletosettheTimeZoneforWindowsoperatingsystemsand thendeploythatpersonalizationletoauser'scomputer;therefore,theuserwillnotneedtomanually validatetheTimeZonesettings.

Personalizationles

PersonalizationlesarecustomizedbydeningthesettingswiththeBaseSoftwareAdministratorprogram. Thefollowingtablesprovideadescriptionofeachtypeofsettingthatcanbedened.

Thegeneralsettingstableprovidesthesettingsusedtodenetheusername,organizationandtimezone foracomputer:

Table10.Generalsettings

SettingWindowscontrollekeywordDescription

NameFullName=

OrganizationOrgName=Setstheorganizationthecomputer

TimezoneTimeZone=

Setstheusernameforthecomputer.

belongsto,suchasaspecic departmentorlocation.

Setsthetimezoneforthecomputer.

Thenetworksettingstableprovidesthesettingsusedtoassignthecomputername,administratorpassword andtheworkgroupordomainofthedestinationcomputer:

Table11.Networksettings

SettingWindowscontrollekeywordDescription

ComputernameComputerName=Setsthenameforthecomputer.

AdministratorpasswordAdminPassword=

EncryptedadministratorpasswordEncryptedAdminPassword=

WorkgroupJoinWorkgroup=

DomainJoinDomain=

DomainadministratorDomainAdmin=

DomainadministratorpasswordDomainAdminPassword=

Setstheadministratorpassword.

Setstheencryptedadministrator password.

Setstheworkgroupforthecomputer.

Setsthedomainforthecomputer.

Setsthedomainadministratorforthe computer.

Setsthedomainadministrator passwordforthecomputer.

20RescueandRecovery4.23DeploymentGuide

Advancedsettingsareusedtodeneoneormorecommandsthatcanberunatthersttimewhenauser logsontohisorhersystem.

Commandlineinterface

ThefollowingexecutablesupportsacommandlineinterfacefortheBaseSoftwareAdministratorprogram andissupportedunderWinPEandtheWindowsenvironment:

TBSADMIN.EXE[/DEPLOY[/SILENT][/BOOTSP=YES|NO]

[/MANIFEST="<path>"][/PERSONALIZATION="<path>"]]

ThefollowingtableprovidestheswitchesfortheBaseSoftwareAdministratorprogram.

Table12.Switches

SwitchDescription

/DEPLOYRequiredtotriggeradeployment.If/BOOTSP,/MAN

or/PERisalsospecied,thedeploymentwizardisnot displayed.

/SILENTSuppressesanymessageboxesforerrororsuccessful

completion.(Forreturncodes,seethefollowingtable.)

/BOOTSP

TakesanexplicitYorNvaluetoindicatewhetherthe servicepartitionshouldbesetactive,forexample /BOOTSP=Y.AvalueofNallowstheadministratorto resettheC:partitionactiveagain,sorecoverydoesnot automaticallyoccuronnextreboot.

Theexecutablereturnsthefollowingcodes:

Table13.Returncodes

ReturncodeReturnmessage

1Unabletoaccessservicepartition

6Errorsettingservicepartitionactive

Success

Errorcopyingmanifestleintoservicepartition

Errorcopyingpersonalizationleintoservicepartition

Errordeletinglefromservicepartition

ErrorwritingAUTO.TAGleinservicepartition

Backups

ThefollowingsectionsprovidecustomizationinformationforRescueandRecoverybackups.

Schedulingbackupsandassociatedtasks

TheschedulerisnotdesignedtobespecictotheRescueandRecoveryprogram;however,the congurationisstoredintheregistry.WhentheRescueandRecoveryprogramisinstalled,itwillpopulate theschedulerwiththeappropriatesettings.

Thefollowingisadescriptionofthestructureofthescheduler:

•Location:C:\ProgramFiles\CommonFiles\Lenovo.

Chapter3.Congurations21

Notes:

1.TheRescueandRecoveryprogramsynchronizesbackupsfromtheprimarybackuplocationtothe secondarybackuplocation(aUSBharddiskdrive,secondharddiskdrive,ornetworkdrive).The previousbackupsonthesecondarybackuplocationwillbeoverwrittenafterthesynchronization.

2.WhencreatingabackuptoaUSBharddiskdriveforthersttimethroughthesimplieduser interface,thebackupoperationwillbecancelledautomatically.BackinguptotheUSBharddisk drivewillbesuccessfulfromthesecondtime.

•Entryforeachscheduledtask.

•Scripttorun.

•Namedpipetobeusedforprogressnotications.Thisisanoptionalsetting.

•Scheduleinformationmonthly,weekly,daily,onweekdays,oronweekends-multipleschedules. TuesdaysandFridays,forexample,canbesupportedbycreatingtwoschedules.

•Parameterstopasstotasks.

FortheRescueandRecoveryprogram,performincrementalbackupsonschedule,withcallbacksbefore andafterthebackupoperation.

IntheRescueandRecoveryADMle,thereisanoptiontoconguretheScheduleT ask1andSchedule Task2settings.Thefollowingregistrykeysmustbeaddedforthescheduledtasks:

•ForScheduleT ask1,thekeyis:

HKLM\Software\Lenovo\Scheduler\tasks\task1

•ForScheduleT ask2,thekeyis:

HKLM\Software\Lenovo\Scheduler\tasks\task2

Note:Ifthetaskneedstobeshown,addtheDWORDvaluenamedTaskShowandsetthevalueto1in thekey.Bydefault,tasksarehidden.

Mappinganetworkdriveforbackups

Themappingnetworkdrivefunctionreliesontheregistrysettingslocatedat:

HKLM\Software\Lenovo\MND

TheUniversalNamingConventionentrycontainsthecomputernameandshareofthelocationyouare attemptingtoattach.

TheNetPathentryisoutputfromthemapdrv.exele.Itcontainstheactualnamethatwasusedwhen makingtheconnection.

UserandPwdentriesaretheusernameandpasswordentries.Theyareencrypted.

Thefollowingisanexampleentryformappinganetworkdrive:

UNC=\\server\share

NetPath=\\9 .88 .77 .66\share

22RescueandRecovery4.23DeploymentGuide

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