Lenovo 10142/F0A9, ideaCentre Flex 20 Maintenance Manual

LenovoFlex20All-In-OnePC
HardwareMaintenanceManual

ideaideaideaCentreidea

MachineTypes:10142/F0A9

LenovoFlex20All-In-OnePC
HardwareMaintenanceManual

MachineTypes:10142/F0A9

FirstEdition(August2013)30th

©CopyrightLenovo2013,2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwarearedeliveredpursuantaGeneralServices
Administration“GSA ”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925

Contents

Chapter1.Aboutthismanual......1

ImportantSafetyInformation..........1

Chapter2.Safetyinformation......3

Generalsafety................3

Electricalsafety...............3

Safetyinspectionguide............5

Handlingelectrostaticdischarge-sensitive

devices..................5

Groundingrequirements............6

Safetynotices................6

Chapter3.Generalinformation.....9

Specications................9

Chapter4.GeneralCheckout.....11

Chapter5.UsingtheSetupUtility...13

StartingtheLenovoBIOSSetupUtilityprogram.13

Viewingandchangingsettings........13

Usingpasswords..............13

Enablingordisablingadevice........15

Selectingastartupdevice..........16

Changingbootingmode...........17

ExitingtheLenovoBIOSSetupUtilityprogram..17

Chapter6.Symptom-to-FRUIndex..19

Harddiskdrivebooterror..........19

PowerSupplyProblems...........19

POSTerrorcodes.............20

Undeterminedproblems...........20

Chapter7.Locatingconnectors,

controlsandcomponents......21

Chapter8.Replacinghardware....25

Generalinformation.............25

Replacingthekeyboardandmouse......26

Replacingthepoweradapter.........26

Removingtherearcover...........28

Replacingthebattery............30

Replacingtheharddiskdrive.........31

Replacingthesystemfan..........34

Replacingtheheat-sink...........35

Replacingamemorymodule.........36

ReplacingtheWi-Ficard...........36

ReplacingtheI/Oboard...........37

Replacingthespeakersystem........38

ReplacingtheWindowsfunctionboard.....39

Replacingthemotherboard..........40

Replacingtheconverterboard........41

Replacingthecamera............42

ReplacingtheLEDpanelmodule.......45

Chapter9.FRUlists-Flex20.....47

Chapter10.AdditionalService

Information..............55

©CopyrightLenovo2013,2013

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ivLenovoFlex20All-In-OnePCHardwareMaintenanceManual

Chapter1.Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforLenovoFlex20All-In-Onecomputerslistedon
thecover.ItisintendedonlyfortrainedservicerswhoarefamiliarwithLenovocomputerproducts.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.

ThedescriptionoftheTV-tunercardinthismanualappliesonlytocomputerswithaTV-tunercardinstalled.
ItdoesnotapplytocomputerswithoutaTV-tunercard.

ImportantSafetyInformation

BesuretoreadallCAUTIONandDANGERsectionsinthismanualbeforefollowinganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd’exécuter
lesinstructions.

LesenSieunbedingtalleHinweisevomT yp“ACHTUNG”oder“VORSICHT”indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen

LeggereleistruzioniintrodottedaA TTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni

Certique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.

©CopyrightLenovo2013,2013

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2LenovoFlex20All-In-OnePCHardwareMaintenanceManual

Chapter2.Safetyinformation

Thischaptercontainsthesafetyinformationthatyouneedtobefamiliarwithbeforeservicingacomputer.

Generalsafety

Followtheserulestoensuregeneralsafety:

•Keeptheareasaroundthecomputerclearandcleanduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Ensureyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallyacrossbothfeet.

3.Liftslowly.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.

Donotattempttoliftanyobjectsthatweighmorethan16kg(35lbs.)orobjectsthatyouthink
aretooheavyforyou.

•Donotperformanyactionthatwouldcreateahazardforthecustomer,orwouldmakethecomputer
unsafe.

•Beforeyoustartthecomputer,ensurethatotherservicerepresentativesandcustomerpersonnelarenot
inapositionthatwouldcreateahazardforthem.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicingthe
computer.

•Keepyourtoolcaseawayfromareasthatpeoplemaywalkthroughtoensureno-onetripsoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislong,tieorfastenitback.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Remember:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouare:hammering,drillingsoldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.

•Reattachallcoverscorrectlybeforereturningthecomputertothecustomer.

Electricalsafety

CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.T oavoid
personalinjuryorequipmentdamage,disconnectanyattachedpowercords,telecommunication
cables,networkcables,andmodemcablesbeforeyouopenthecomputercovers,unlessinstructed
otherwiseintheinstallationandcongurationprocedures.

©CopyrightLenovo2013,2013

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Observethefollowingruleswhenworkingonelectricalequipment.

Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershaverubber
oormatsneartheirequipmentthatcontainsmallconductiveberstodecreaseelectrostaticdischarge.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–RemovingorinstallingFieldReplaceableUnits(FRUs)

•Beforeyoustarttoworkonthecomputer,unplugthepowercord.Ifyoucannotunplugit,askthe
customertopower-offtheelectricaloutletthatsuppliespowertothemachineandtolocktheelectrical
outletintheoffposition.

•Ifyouneedtoworkonacomputerthathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservingtheaboverule,
youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;theseinstructionsarein
thesafetysectionsofthemaintenanceinformation.Useextremecarewhenmeasuringhighvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolstoensuretheyaresafetouse.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsarewetoors,
non-groundedpowerextensioncables,conditionsthatmaycauseorallowpowersurges,andmissing
safetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thissurfaceis
conductive,andtouchingalivecircuitcancausepersonalinjuryanddamagetothecomputer.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
positionsinacomputer:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

andsimilarunits.(Thispracticeensurescorrectgroundingoftheunits.)

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

4LenovoFlex20All-In-OnePCHardwareMaintenanceManual

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

Safetyinspectionguide

Theintentofthisinspectionguideistoassistyouinidentifyingpotentialhazardsposedbytheseproducts.
Eachcomputer,asitwasdesignedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusersand
servicepersonnelfrominjury.Thisguideaddressesonlythoseitems.However,goodjudgmentshouldbe
usedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionguide.

Ifanyhazardsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeandwhetheryou
cancontinuewithoutrstresolvingtheproblem.

Considerthefollowingitemsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock).

•Explosivehazards,suchasadamagedCRTfaceorbulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Theguideconsistsofaseriesofstepspresentedasachecklist.Beginthecheckswiththepoweroff,and
thepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Power-offthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground

continuityfor0.1ohmorlessbetweentheexternalgroundpinandframeground.

b.Thepowercordshouldbetheappropriatetypeasspeciedinthepartslistings.

c.Insulationmustnotbefrayedorworn.

4.Removethecover.

5.Checkforanyobviousalterations.Usegoodjudgmentastothesafetyofanyalterations.

6.Checkinsidetheunitforanyobvioushazards,suchasmetallings,contamination,waterorother
liquids,orsignsofreorsmokedamage.

7.Checkforworn,frayed,orpinchedcables.

8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Handlingelectrostaticdischarge-sensitivedevices

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD).ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthecomputer,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

Chapter2.Safetyinformation5

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeoplewhilehandlingthepart.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.

•Usetheblacksideofagroundedworkmattoprovideastatic-freeworksurface.Thematisespecially
usefulwhenhandlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.

Note:TheuseofagroundingsystemisdesirablebutnotrequiredtoprotectagainstESDdamage.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–UseanESDcommongroundorreferencepointwhenworkingonadouble-insulatedor

battery-operatedsystem.Y oucanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundground-prongoftheACplugonAC-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

Safetynotices

TheCAUTIONandDANGERsafetynoticesinthissectionareprovidedinthelanguageofEnglish.

DANGER

Electricalcurrentfrompower,telephoneandcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconguration
ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connectanyequipmentthatwillbeattachedtothisproducttoaproperlywiredoutlet.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationscables,networkcables,andmodem

cablesbeforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand
congurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.

6LenovoFlex20All-In-OnePCHardwareMaintenanceManual

ToConnect

ToDisconnect

1.TurneverythingOFF .

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF .

2.First,removepowercordsfromoutlets.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

CAUTION:
Whenreplacingthelithiumbattery,useonlyPartNumber45C1566oranequivalenttypebattery
recommendedbythemanufacturer.Ifyoursystemhasamodulecontainingalithiumbattery,replace
itonlywiththesamemoduletypemadebythesamemanufacturer.Thebatterycontainslithiumand
canexplodeifnotproperlyused,handled,ordisposedof.

Donot:

•Throwintoorimmerseinwater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVD-ROMdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Thesediodesemitradiationwhenopen.Donotstareintothebeam,donotviewdirectlywith
opticalinstruments,andavoiddirectexposuretothebeam.

Chapter2.Safetyinformation7

≥18kg(37lbs)≥32kg(70.5lbs)≥55kg(121.2lbs)

CAUTION:
Usesafepracticeswhenlifting.

CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.

1

2

CAUTION:
Donotplaceanyobjectweighingmorethan82kg(180lbs.)ontopofrack-mounteddevices.

8LenovoFlex20All-In-OnePCHardwareMaintenanceManual

Chapter3.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallcomputermodelscoveredbythismanual.

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

Thissectionliststhephysicalspecicationsforyourcomputer.

TypeLenovoFlex20

Thissectionliststhephysicalspecications.

Environment

Airtemperature:

Operating:10°to35°C

Transit:-20°to55°C

Humidity:

Operating:35%to80%

Transit:20%to90%(40°C)

Altitude:86KPato106KPa

Electricalinput:

Inputvoltage:90V-264V(AC)

Inputfrequency:47Hz-63Hz

©CopyrightLenovo2013,2013

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10LenovoFlex20All-In-OnePCHardwareMaintenanceManual

Chapter4.GeneralCheckout

Attention:Thedrivesinthecomputeryouareservicingmighthavebeenrearrangedorthedrivestartup

sequencemayhavebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,or
formatting.Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconictisfoundbyanapplication,theoperatingsystem,or
both.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftwarepackage.

Usethefollowingproceduretohelpdeterminethecauseoftheproblem:

1.Power-offthecomputerandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Power-onthecomputer.

•Lookfordisplayederrorcodes.

•Lookforreadableinstructionsoramainmenuonthedisplay.

Ifyoudidnotreceivethecorrectresponse,proceedtostep6.

Ifyoudidreceivethecorrectresponse,proceedtostep7.

6.Ifoneofthefollowinghappens,followtheinstructiongiven:

•IfthecomputerdisplaysaPOSTerror,goto“POSTerrorcodes” .

•Ifthecomputerhangsandnoerrorisdisplayed,continueatstep7.

7.Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

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12LenovoFlex20All-In-OnePCHardwareMaintenanceManual

Chapter5.UsingtheSetupUtility

TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless
ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar
settingsintheSetupUtilityprogram.

StartingtheLenovoBIOSSetupUtilityprogram

TostarttheLenovoBIOSSetupUtilityprogram,dothefollowing:

1.Ifyourcomputerisalreadyonwhenyoustartthisprocedure,shutdowntheoperatingsystemand
turnoffthecomputer.

2.PressandholdtheF1keythenturnonthecomputer.WhentheLenovoBIOSSetupUtilityprogramis
displayed,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogrammenu
willnotbedisplayeduntilyoutypeyourpassword.Formoreinformation,see“Usingpasswords. ”

Viewingandchangingsettings

SystemcongurationoptionsarelistedintheLenovoBIOSSetupUtilityprogrammenu.T ovieworchange
settings,see“StartingtheSetupUtilityprogram.”

YoumustusethekeyboardwhenusingtheLenovoBIOSSetupUtilitymenu.Thekeysusedtoperform
varioustasksaredisplayedonthebottomofeachscreen.

Usingpasswords

YoucanusetheLenovoBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedpersons
fromgainingaccesstoyourcomputeranddata.See“StartingtheSetupUtilityprogram. ”Thefollowing
typesofpasswordsareavailable:

•AdministratorPassword

•Power-OnPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,ifyoudecidetosetpasswords,read
thefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationoflettersandnumbersupto16characters(a-zand0-9).Forsecurity
reasons,itisagoodideatouseastrongpasswordthatcannotbeeasilycompromised.Wesuggestthat
passwordsshouldfollowtheserules:

•Forastrongpassword,use7-16charactersandamixoflettersandnumbers.

•Donotuseyournameoryourusername.

•Donotuseacommonwordoracommonname.

•Usesomethingsignicantlydifferentfromyourpreviouspassword.

Attention:AdministratorandPower-Onpasswordsarenotcasesensitive.

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