Lennox Hearth X-TC User Manual

X-tc User Guide
This manual is based on the production version of the Kyocera X-tc phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice.
The Kyocera Wireless Corp. (“KWC”) products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law.
Furthermore, the purchase of the KWC products shall not be deemed to grant—either directly or by implication, estoppel, or otherwise—any license under the copyrights, patents, or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.
Kyocera is a registered trademark of Kyocera Corporation. Brick Attack and Race 21 are trademarks of Kyocera Wireless Corp. QUALCOMM is a registered trademark of QUALCOMM Incorporated.
Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation. Bluetooth trademarks are owned by Bluetooth SIG, Inc. and used by Kyocera Wireless Corp. under license.
The “Virgin” name and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited
and are used under license. All other trademarks are the property of their respective owners.
Copyright © 2010 Kyocera Corporation. All rights reserved. Ringer Tones Copyright © 2000-2010 Kyocera Corporation.
82-R5601-2EN, Rev. 001
FCC Notice
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Kyocera Wireless Corp. (KWC) supplied and approved accessory designed for this product. Using accessories that are not supplied or approved by KWC may violate FCC RF exposure guidelines.
Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user’s body.
THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured to not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin
ii
designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.
Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section www.fcc.gov/oet/ea after searching on the FCC ID: OVF-K4801.
Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at www.ctia.org.
* In the United States and Canada, the SAR limit for mobile phones used by the public is
1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
Bluetooth® Certification
For information about X-tc Bluetooth Certification, visit the Bluetooth Qualification Program Web site at qualweb.bluetooth.org.
Caution
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.
Optimize your phone’s performance
Use the guidelines in this guide to learn how to optimize the performance and life of your phone and battery.
Air Bags
If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.
Medical devices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.
The Health Industry Manufacturers Association and the wireless technology research community
User Guide iii
recommend that you follow these guidelines to minimize the potential for interference.
Always keep the phone at least six inches
(15 centimeters) away from your pacemaker when the phone is turned on.
Do not carry your phone near your heart.
Use the ear opposite the pacemaker.
If you have any reason to suspect that
interference is taking place, turn off your phone immediately.
Hearing aids—Some digital wireless phones may
interfere with hearing aids. In the event of such interference, you may want to consult your service provider or call the customer service line to discuss alternatives.
Other medical devices—If you use any other personal
medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.
In health care facilities—Turn your phone off in health
care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.
Potentially unsafe areas
Posted facilities—Turn your phone off in any facility
when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your phone
on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.
Vehicles—RF signals may affect improperly installed
or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.
Blasting areas—Turn off your phone where blasting is
in progress. Observe restrictions, and follow any regulations or rules.
Potentially explosive atmospheres—Turn off your phone
when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.
They include:
fueling areas such as gas stations
below deck on boats
transfer or storage facilities for fuel or
chemicals
vehicles using liquefied petroleum gas, such as
propane or butane
areas where the air contains chemicals or
particles such as grain, dust, or metal powders
any other area where you would normally be
advised to turn off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.
Avoid magnetic environments
Keep the phone away from magnets which can cause improper functioning of the phone.
Keep your phone dry
Keep the phone dry. Damage can result if the phone gets wet. Water damage is not covered under warranty.
Resetting the phone
If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:
1. Remove the battery door.
2. Remove and replace the battery.
If the problem persists, return the phone to the dealer for service.
iv
Accessories
Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Your service provider’s network controls the power of the RF signal. This power level can range from
0.006 to 0.6 watts. In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:
ANSI C95.1 (American National Standards
Institute, 1992)
NCRP Report 86 (National Council
on Radiation Protection and Measurements, 1986)
ICNIRP (International Commission on
Non-Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by these reports and the FCC guidelines.
E911 mand ates
Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.
Hearing Aid Compatibility (HAC) Features
This Virgin Mobile phone has received a HAC performance rating (designated by the letter M followed by a number). The rating for this phone is identified on the outside of this phone’s original packaging. While there is no guarantee, digital
wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user.
Hearing Aids and Wireless Phones
A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio Frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.
ANSI Standard
To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions.
Wireless phones that comply with the FCC’s hearing aid compatibility (HAC) regulations must receive a minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the phone’s RF emissions level for use with hearing aids operating in the microphone setting.
The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones. Most newer hearing aid models receive at least an M2 rating.
User Guide v
To determine the level of compatibility between your hearing aid and this Virgin Mobile HAC certified phone, combine the M rating of your hearing aid and the M rating of this phone. For example, if you pair an M3 hearing aid with an M4 phone, you will achieve a combined rating of 7.
Any combined rating equal to or greater than
6 provides excellent performance.
Any combined rating equal to 5 offers
good performance.
Any combined rating equal to 4
offers acceptable performance.
T-Ratings—Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
Please visit additional questions about hearing aid-compatibility.
www.virginmobileusa.com if you have any
Kyocera Wireless Corp.
www.kyocera-wireless.com
To purchase accessories, visit
www.kyocera-wireless.com/store or
www.virginmobileusa.com.
vi

Table of Contents

1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
Phone Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Activate your Account. . . . . . . . . . . . . . . . . . . . . .4
Find the Serial Number . . . . . . . . . . . . . . . . . . . .4
Program your Phone . . . . . . . . . . . . . . . . . . . . . .4
Get to Know your Phone. . . . . . . . . . . . . . . . . . . .5
LED Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .9
2 Call Features . . . . . . . . . . . . . . . . . . . . . .10
Power Phone Up . . . . . . . . . . . . . . . . . . . . . . . .10
Make Phone Calls. . . . . . . . . . . . . . . . . . . . . . . .10
Answer Phone Calls . . . . . . . . . . . . . . . . . . . . . .10
End Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . .11
Activate Voice Dialing. . . . . . . . . . . . . . . . . . . . .11
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . .11
Use Speed Dialing . . . . . . . . . . . . . . . . . . . . . . .11
Emergency Services . . . . . . . . . . . . . . . . . . . . . .11
3 Text Entry . . . . . . . . . . . . . . . . . . . . . . . . .13
Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . .13
Text Entry Quick Reference . . . . . . . . . . . . . . . .15
4 Messaging . . . . . . . . . . . . . . . . . . . . . . . .16
Messaging Menu . . . . . . . . . . . . . . . . . . . . . . . .16
Send Messages . . . . . . . . . . . . . . . . . . . . . . . . . .17
Manage Received Messages . . . . . . . . . . . . . . . .20
Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .22
Handle Sent Messages . . . . . . . . . . . . . . . . . . . .22
Review Virgin Alerts . . . . . . . . . . . . . . . . . . . . . .23
Message Settings . . . . . . . . . . . . . . . . . . . . . . . .23
Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . .24
Check Message Count. . . . . . . . . . . . . . . . . . . . .25
5 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .26
Contacts Menu. . . . . . . . . . . . . . . . . . . . . . . . . . 26
Access Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 27
Add Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Use Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Customize Contacts . . . . . . . . . . . . . . . . . . . . . . 28
Erase Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .30
Contact Groups . . . . . . . . . . . . . . . . . . . . . . . . . 30
Speed Dial List. . . . . . . . . . . . . . . . . . . . . . . . . . 31
Voice Dial List . . . . . . . . . . . . . . . . . . . . . . . . . .32
View Phone Number . . . . . . . . . . . . . . . . . . . . .32
6 Recent calls . . . . . . . . . . . . . . . . . . . . . . .33
Recent calls Menu . . . . . . . . . . . . . . . . . . . . . . . 33
Work with Call Lists . . . . . . . . . . . . . . . . . . . . . .33
Erase Call List Records. . . . . . . . . . . . . . . . . . . . 34
Work with Call Timers . . . . . . . . . . . . . . . . . . . .34
7 Media Player. . . . . . . . . . . . . . . . . . . . . . .35
Media Player Menu . . . . . . . . . . . . . . . . . . . . . . 35
My music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Media Player Settings. . . . . . . . . . . . . . . . . . . . . 38
8 My Account. . . . . . . . . . . . . . . . . . . . . . . .40
Check your Account Balance . . . . . . . . . . . . . . . 40
Top-Up your Account. . . . . . . . . . . . . . . . . . . . .40
For More Information . . . . . . . . . . . . . . . . . . . .41
9 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . .42
Access VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . 42
Navigate VirginXL. . . . . . . . . . . . . . . . . . . . . . . . 42
End a VirginXL Session. . . . . . . . . . . . . . . . . . . . 42
User Guide vii
10 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 43
My Stuff Menu. . . . . . . . . . . . . . . . . . . . . . . . . . 43
My ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . 43
My music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
My games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
My themes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
My other stuff . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Media File Options . . . . . . . . . . . . . . . . . . . . . . 45
11 Pictures. . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Camera Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Take a Picture. . . . . . . . . . . . . . . . . . . . . . . . . . 47
Go to My pictures . . . . . . . . . . . . . . . . . . . . . . . 47
Camera Setting Options. . . . . . . . . . . . . . . . . . . 47
Other Camera Options . . . . . . . . . . . . . . . . . . . 48
12 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Surf the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Search the Web. . . . . . . . . . . . . . . . . . . . . . . . . 49
Launch Connect . . . . . . . . . . . . . . . . . . . . . . . . 49
Go to MySpace . . . . . . . . . . . . . . . . . . . . . . . . . 49
Go to Facebook. . . . . . . . . . . . . . . . . . . . . . . . . 49
13 Tools & Settings . . . . . . . . . . . . . . . . . . . 50
Tools & Settings Menu. . . . . . . . . . . . . . . . . . . . 50
Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Phone info . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
14 Voice Commands. . . . . . . . . . . . . . . . . . . 70
Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Call a Number. . . . . . . . . . . . . . . . . . . . . . . . . . 70
Use a Shortcut . . . . . . . . . . . . . . . . . . . . . . . . . 70
Play a Playlist . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Find a Contact. . . . . . . . . . . . . . . . . . . . . . . . . . 71
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 72
Customer Support. . . . . . . . . . . . . . . . . . . . . . . 72
Qualified Service. . . . . . . . . . . . . . . . . . . . . . . . 72
Phone Accessories . . . . . . . . . . . . . . . . . . . . . . 72
Become a Product Evaluator. . . . . . . . . . . . . . . 72
Consumer Limited Warranty. . . . . . . . . . . . . . 73
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
viii

1 Getting Started

Phone Battery

Install the Battery
To install the battery:
1. With the back of the
phone facing you, press on the back cover and slide it to the bottom of the phone.
2. Lift the back cover from
the bottom to remove.
3. Place the battery in the
phone casing with the metal contacts toward the top of the phone.
4. Align the back cover
side tabs with the slots on each side of the phone.
5. Slide the back cover to
the top of the phone until it is securely in place.
Note: Before removing the battery, make sure to
power off the phone.
Charge the Battery
You must have at least a partial charge in the battery to make or receive calls.
To charge the battery:
1. Remove the rubber USB
cover and connect the AC adapter to the microUSB jack on the side of the phone.
2. Plug the adapter into a
wall outlet.
The battery icon in the upper-right corner of the screen shows whether the phone is:
Charging (animated icon)Partially charged Fully charged
You can safely recharge the battery at any time, even if it has a partial charge.
Warning: The battery does not charge if you use
the phone while it is connected to an AC adapter.
User Guide 1
Battery Safety Guidelines
Do not disassemble or open the battery.
Do not crush, bend, deform, puncture, or
shred the battery.
Do not attempt to insert foreign objects into
the battery.
Do not immerse the battery or expose it to
water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard.
Always keep the battery between 15°C and
25°C (59°F and 77°F). Do not expose the battery to extremes of temperature (heat or cold), fire, or other hazards such as a cooking surface, iron, or radiator.
Never use any damaged battery.
Only use the battery for its intended phone.
Only use the battery with a qualified charger.
Use of an unqualified battery charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a charger is qualified, contact customer support.
Do not short-circuit the battery or allow
metallic conductive objects—such as keys, coins, or jewelry—to contact the battery’s terminals.
Replace the battery only with another qualified
battery. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery is compatible, contact customer support.
Promptly dispose of used batteries in
accordance with local regulations and recycle if possible. Do not dispose as household waste.
Supervise all battery usage by children.
Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a hard surface, an internal short-circuit can occur and pose a safety hazard. If you suspect battery damage, take it to a service center for inspection.
Improper battery use may result in a fire,
explosion, or other hazard.
Common Causes of Battery Drain
Playing games or using the Web.
Keeping backlighting on.
Operating in digital mode when far away from
a base station or cell site.
Using data cables or accessories.
Operating when no service is available, or
service is available intermittently.
High earpiece and ringtone volume settings.
Repeating sound, vibration, or lighted alerts.
2 Phone Battery

Memory Card

Install the Memory Card
To install the memory card:
1. With the front of the phone facing you, locate
the rubber memory card cover on the lower right hand side.
2. Remove the cover.
3. Insert the memory card
with the metal contacts facing toward the front of the phone until it is securely in place.
Note: With a memory card installed properly,
the memory card icon appears at the top of the screen.
4. Put the rubber cover back into place. Warning: Inserting a memory card improperly
may damage the phone.
Format the Memory Card
From Accessories, select Memory card >
Format card > Yes Note: Formatting erases all current information
on the memory card.
to format your memory card.
Remove the Memory Card
To remove the memory card:
1. Remove the rubber
memory card cover.
2. Use your finger nail to
press and release the memory card in the slot until it bounces outward.
3. Carefully take the memory card out of
the slot.
4. Put the rubber cover back into place.
User Guide 3

Accessories

To purchase accessories for your phone, such as a hands-free headset, carrying case, or car power adapter, visit
www.virginmobileusa.com.

Activate your Account

Before using your phone, you need to activate its service with Virgin Mobile. To activate your Virgin Mobile account:
Go to www.virginmobileusa.com and
click on
Activate.
Call Virgin Mobile At Your Service at
1-888-322-1122.

Find the Serial Number

To activate your Virgin Mobile account, you need your phone's serial number.
From the main screen, select Menu >
Tools & Settings > Phone info > My phone number
serial number. You can also enter ##6343# from the main screen
and select number. The decimal MEID appears at the top of the screen.
to find your phone's
MEID to display your phone’s serial

Program your Phone

Once you have activated your account, you need to program your Virgin Mobile phone number into your phone. When ready, follow these steps:
1. Turn on your phone.
2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#).
3. Select Activate phone.
4. To activate your phone, select Yes at
the prompt.
5. When your phone connects to the network,
select
Start at the prompt.
6. When your phone displays your new Virgin
Mobile phone number, write it down.
7. Select Finish to complete the activation
process. Your phone restarts by itself.
It may take a couple hours for Virgin Mobile to set you up on their network. They will send you a text message to let you know when you can start making calls. It may also take up to 4 hours for
VirginXL, Voicemail, and Top -Up
features to work.
4 Accessories

Get to Know your Phone

The following shows the front of the phone with the slide closed.
1. LED indicator. See “LED Indicator” on page 7.
2. Rewind, Play/Pause, and Fast Forward keys for the music player.
From the main screen, press the your music.
3. Phone screen.
4. Left option button accesses menus and functions. At the main screen,
selecting the
5. Speakerphone key activates the speakerphone and answers calls.
6. Send key starts or answers calls. Press once to display the recent calls
Left option button displays the main menu.
list and twice to redial the last number dialed. Press and hold to activate voice commands.
7. Navigation key scrolls through lists and text entry fields and accesses
the following shortcuts from the main screen.
– Scroll left to access VirginXL. – Scroll right to access Messaging > Send text msg or Send pic msg. – Scroll up to access My Account > Balance & usage. – Scroll down to go to Recent calls.
8. Phone speaker.
9. Right option button accesses the contacts list and other menu options. At the main screen,
selecting the
10. Back key erases characters in text entry or returns you to the previous screen when navigating
Right option button displays your contacts list.
through menus.
11. End key turns the phone on and off, ends calls or browser session, and returns you to the
main screen.
12. OK key selects a menu item or option. At the main screen, short press of the OK key displays the
on-screen number keypad; long press displays the main menu.
Play/Pause key twice to start playing
User Guide 5
The following shows the phone’s QWERTY keypad with the slide open.
1. Right option button accesses the contacts list and other menu options.
2. Enter key begins a new line in text entry.
3. Back key erases characters in text entry or returns you to the previous
screen when navigating through menus.
4. Navigation keys, with the slide open, scroll through lists and text
entry fields and access the same shortcuts from the main screen as the
Navigation key on the front.
5. QWERTY keypad.
6. Number keypad.
7. Sym key lets you type symbol characters or toggle between letters and
symbols. Press the
Sym key once to change the input mode for the
next character; press twice (within 2 seconds) to toggle between letters and symbols.
8. CAP key lets you change the case of the letters. Press once to change the case of the next letter; press
twice (within 2 seconds) to toggle between case modes.
9. Left option button accesses menus and functions.
The following shows the back of the phone with the slide closed.
1. Accessory eyelet (for optional straps and lanyards).
2. Jack for AC adapter (included) and microUSB cable (sold separately). Warning: Inserting an accessory into the wrong jack may damage
the phone.
3. Jack for a hands-free headset (sold separately).
4. Slot for a memory card (sold separately). Warning: Inserting a memory card improperly may damage the phone.
5. Camera lens.
6. Camera key activates Camera mode. To activate camera mode,
press and hold the
7. Volume key raises or lowers ringtone volume.
Camera key.
6 Get to Know your Phone

LED Indicator

Your phone’s LED indicator displays different colors depending on the alert.
Incoming call
Low battery
New message
Missed call
In call
Battery charging
Fully charged battery
Alarm or scheduler alert
Bluetooth
Green—blinks (not for call waiting calls).
Red—blinks until you charge the phone.
Red—blinks for the first minute or until you respond to the alert, whichever happens first.
Red—blinks for the first minute or until you respond to the alert, whichever happens first.
Green—blinks until the call ends.
Red—displays until the phone is fully charged.
Green—displays until you disconnect the charger.
Red—blinks for the first minute or until you respond to the alert, whichever happens first.
Red—blinks until you respond to Bluetooth request.
User Guide 7

Main Menu

From the main screen, select Menu or press and hold the OK key to access the main menu.
Idle State > Level 1 > Level 2
Menu Messaging
Contacts
Recent calls
Media Player
My Account
VirginXL
My Stuff
Pictures
Web
Tools & Settings
Access these options: Inbox, Send text msg, Send pic msg, Send IM,
Send email, Voicemail, Virgin Alerts, Sent, Outbox, Saved, Drafts, Msg settings, Erase msgs, and Message count.
Access these options: Find name, Add new, Groups, Speed dial list,
Voice dial list, and My phone #.
Access these options: Missed calls, Received calls, Outgoing calls,
All calls, and Call timers.
Access these options: My music and Settings.
Access these options: Top-Up, Balance & usage, Virgin Alerts, and
Service settings.
Access VirginXL and Mobile Web.
Access these options: My ringtones, My music, My graphics, My games,
My themes, and My other stuff.
Access these options: Take a picture, Send pic msg, and My pictures.
Access these options: Surf the Web, Search, Connect, MySpace, and
Facebook.
Access these options: Too ls, Bluetooth, Display, Sounds, Convenience,
Call options, Security, Messaging, Network, Accessories, and Phone info.
8 Main Menu

Guide Conventions

In this guide, the following conventions are used when describing phone features.
Select means to press the Left option button, Right option button, or OK key to select an item
seen on the display. For example, “Select tells you to physically press the
to choose Menu from the display.
button Press means to press a phone key. For
example, “Press the
Send key to make a phone
call” tells you to physically press the on your phone.
Scroll means to use the Navigation key to move
though a list on the display. For example, “Scroll through your contacts list to choose a contact” means to physically press the
Navigation key up
or down to scroll through the list on the display.
> (greater than symbol) tells you to select an
option from a menu or list. For example, “
Menu > Tools & Settings” means to:
1. Press the Left option button to select Menu.
2. Scroll to the Tools & Settings option.
3. Press the OK key to select Tools & Settings.
Menu
Left option
Send key
User Guide 9

2 Call Features

This section describes the basic features related to calls.

Power Phone Up

To turn your phone on, press the End key and
wait until the phone display lights up.
To turn your phone off, press and hold the End key until the phone plays a musical chime
and turns off.

Make Phone Calls

Make sure you are in an area where a signal can be received. Look for the signal strength icon on the main screen. The more bars, the stronger the signal. If there are no bars, move to where the signal strength is better.
When the phone has been idle for a time, it changes to power save mode. Press any key to return to normal operating mode.
There are several ways you can make a phone call.
Call Using a Number
1. Enter a phone number.
2. Press the Send key.
Call Using a Contact
1. From Find name, highlight a contact.
2. Press the Send key.
10 Power Phone Up
Call Using Voice Commands
You can use voice commands to call a contact from your voice dial list or to dial a phone number. For more information, see “Voice Commands” on page 70.
Redial a Number
1. Press the Send key once to open your
call history.
2. Highlight a phone number or contact and
press the
Send key.
Note: To redial the last number called, received
or missed, press the
Send key three times.

Answer Phone Calls

When a call comes in, the phone rings, vibrates, or lights up. The phone number of the caller also appears if it is not restricted. If the number is stored in your contacts list, the contact’s name appears. There are several ways you can answer a phone call.
Answer Using Earpiece
Press the Send key.
Answer Using Speakerphone
Press the Speakerphone key.
Answer Using Slide
You can set the phone to instantly answer an incoming call when you slide the phone open. For more information, see “Enable Open to Answer” on page 66.

End Phone Calls

Press the End key.

Activate Voice Dialing

1. Press and hold the Send key.
2. Follow the prompts.
For more information, see “Voice Commands” on page 70.

Volume Control

Adjust Volume during a Call
Press the Volume key up or down to adjust the earpiece volume during a call.
Use the Speakerphone
Your phone has a built-in speakerphone.
To turn on the speakerphone, press the Speakerphone key. The speakerphone icon
appears on the main screen when the speakerphone is on.
To turn off the speakerphone, press the Speakerphone key again.
Note: If you press the Speakerphone key during
an incoming call, you will answer the call.
Silence an Incoming Call
To silence the phone without answering the
call, press the key up or down.
To silence the phone and answer the call,
press the up or down and then press the
Back key or press the Volume
Back key or press the Volume key
Send key.

Use Speed Dialing

Speed dialing allows you to assign a one- or two-digit shortcut to a contact. Before you can use speed dialing you must save a phone number as a contact and assign a speed dial location to it. See “Assign Speed Dials to Contacts” on page 29.
To call a contact that has a speed dial location.
1. Enter the one- or two-digit speed
dial location.
2. Press the Send key.

Emergency Services

Call Emergency Service
You can call an emergency code even if your phone is locked or your account is restricted. When you call, your phone enters emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode.
User Guide 11
To dial an emergency code:
1. Enter your 3-digit emergency code.
2. Press the Send key. Note: Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates as described above.
Exit Emergency Services
When you have completed the emergency call:
1. Select Exit.
2. Select Exit again to confirm your choice. Note: To determine who has access to
your location, see “Set Location Information” on page 67.
12 Emergency Services

3 Text Entry

You can enter letters, numbers, and symbols in contacts, text messages, and your banner.

Text Entry Modes

The text entry screen has the following features:
1. The number of
remaining characters you can type (with a maximum of 160 characters).
2. Text entry fields.
3. Current capitalization setting.
4. Current text entry mode.
Note: The entry mode defaults depending on
the task you are doing. For example, when entering a phone number, you are in a number mode. When entering a name for a contact, you are in a letter mode.
Enter Phone Numbers from the Main Screen
1. From the main screen, press the OK key to
display the on-screen number keypad.
2. Scroll through to select your
desired numbers.
3. Press the Send key to call the entered phone
number or select
Save to save it.
Enter Numbers with QWERTY Keypad
From the text entry field, select Options >
Numbers only
enter your number. The icon indicates you are in
mode. Press the two seconds) to change modes. Press the key once to change the mode for the next character only.
and press the number key to
Numbers only
Sym key twice quickly (within
Sym
Enter Letters with QWERTY Keypad
From the text entry field, select Options >
Normal alpha to enter letters. You can enter text
in the following ways:
To enter a letter, press the key for the letter.
Press the
CAP key to change the case of a
letter. Press the two seconds) to change case modes. Press the
Space key to enter a space.
To enter a number or symbol, press the Sym
key and the key for the number or symbol.
The icon indicates that you are in
Normal alpha mode. Press the Sym key twice
quickly (within two seconds) to change modes. Press the the next character only.
CAP key twice quickly (within
Sym key once to change the mode for
User Guide 13
Rapid Entry with QWERTY Keypad
When you press a series of keys using Rapid entry, your phone checks its dictionary and guesses at the word you are trying to spell.
From a text entry field, select
Rapid entry
to speed up word completion. To
Options >
enter words, press a key once. For example, to enter the word “Wyoming” press the w > y > o keys and then the
The icon indicates you are in mode. To change case mode, press the
OK key.
Rapid entry
CAP key.
Enter Symbols with QWERTY Keypad
While entering text in Normal alpha mode,
do one of the following to enter symbols displayed on your keypad:
Press and hold the Sym key while entering
the symbols.
Press the Sym key and then the key for
the symbol.
While entering text in Normal alpha
mode, do the following to access the full set of symbols:
a. Select Options > Add symbol. b. Scroll up or down to view the list
of symbols.
c. Press the letter key corresponding to
the symbol to enter it.
14 Text Entry Modes

Text Entry Quick Reference

This table gives instructions for entering letters, numbers, and symbols.
To.. Do this..
Enter a letter
Enter a number
Enter a symbol
Enter a space
Erase a character
Erase all characters
Move the cursor right or left
Move the cursor up or down
Change input mode
Change case mode
Capitalize any letter
Lowercase any letter
Initial caps
Select an option at the bottom of the screen
In Normal alpha mode, press a key.
In Numbers only mode, press a key.
Use Normal alpha mode, press the Sym key and then a key.
Press the Space key.
Press the Back key.
Press and hold the Back key.
Scroll left or right.
Scroll up or down.
Press the Sym key twice quickly.
Press the CAP key twice quickly.
In Normal alpha mode, press the CAP key. Choose uppercase.
In Normal alpha mode, press the CAP key. Choose lowercase.
In Normal alpha mode, press the CAP key. Choose sentence case.
Press the appropriate Left or Right option button.
User Guide 15

4 Messaging

Use Messaging to send, receive, and erase messages from your phone.
Note: The functions available may vary depending on the services provided. Check with Virgin Mobile for
details and possible usage charges.

Messaging Menu

Select Messaging from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Messaging Inbox
Send text msg
Send pic msg
Send IM
Send email
Voicemail
Virgin Alerts
Sent
Outbox
Saved
Drafts
Msg settings
Erase msgs
Message count
Check your received text and multimedia messages.
Compose a text message.
Compose a picture/multimedia message.
Launch IM client to send/receive instant messages.
Launch Email client to send/receive and respond to email messages.
Check how many voicemails are waiting and access your voicemail.
Check how many Virgin Alerts are waiting.
Check your successfully sent messages.
Check the messages you have tried to send, but are pending or have failed.
View your saved messages.
Display your saved, but unsent messages.
Access these options: TXT tone, Reminder, Signature, Edit auto text,
Auto retrieve, Erase recent list, CC and BCC, Save to sent, Auto-erase,
and Text e nt ry.
Erase messages in your folders.
Check how many messages you have stored.
16 Messaging Menu

Send Messages

Create a Text Message
You can send and receive text messages with most mobile phones and email addresses.
1. From Send text msg, enter a recipient’s
phone number or email address. (Select
Options to access contacts, groups or
recently used addresses. Scroll down to move to the next field when done.)
You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.
2. Enter the message. (Select Options to access
more features.)
3. When done, select Send.
Create a Multimedia Message
You can send and receive multimedia messages with most multimedia phones and email addresses. If you reach the character or file size limit for a single multimedia message, you need to edit the message to meet the size limitation.
1. From Send pic msg, enter a recipient’s
phone number or email address. (Select
Options to access contacts, groups or
recently used addresses. Scroll down to move to the next field when done.)
You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.
2. Repeat the first step for CC and BCC,
if needed.
3. Enter a subject.
4. Enter a message.
5. Attach an image file. (Select Options to
access more features.)
6. Attach a voice memo. (Select Options to
access more features.)
7. When done, select Send.
Create an Instant Message
From Send IM, you can send instant messages (IMs) from your phone.
Check Virgin Mobile’s Web site at www.virginmobileusa.com for pricing.
Create an Email Message
From Send email, you can send email messages from your phone.
Check Virgin Mobile’s Web site at www.virginmobileusa.com for pricing.
Receive Calls while Creating Messages
If you receive a call while creating a message, a notification appears. Your phone automatically saves the message to
Drafts.
User Guide 17
Enter Message Recipients
The following describes how to add recipients to your messages.
Add Recipients from Contacts
1. At the compose message screen, select Options > Contacts when entering a phone
number or email address.
2. Select a contact from the contacts list.
3. Select a number or address.
4. Complete your message.
Add Recipients from Recent List
1. At the compose message screen, select Options > Recent list when entering a
phone number or email address.
2. Select a number or address.
3. Complete your message.
Add Recipients from Recent Calls
1. At the compose message screen, select Options > Recent calls when entering a
phone number or email address.
2. Select a number.
3. Complete your message.
Send to Message Groups
1. At the compose message screen, select Options > Groups when entering a phone
number or email address.
2. Select a group.
3. Complete your message.
Save Recipients as Contacts
1. At the compose message screen, select Options > Save address when entering a
phone number or email address.
2. Select a number or address.
3. Select Options > Save new contact
(to create a new contact) or
Add to Contact
(to add the number or
Options >
address to an existing contact).
Add Recipients from Message Text
1. At the compose message screen, select Options > Add address when entering the
text to add more recipients.
2. Enter a number or address to add.
3. Complete your message.
Send Messages to Online Location
1. At the compose message screen, select Options > Web album when entering a
phone number or email address to upload the message to your online photo album.
2. Complete your message.
Save Messages to Drafts
At the compose message screen, select Options >
Save message when entering the text. Your phone
saves the message to a later time.
Drafts for you to complete at
18 Send Messages
Complete Messages in Drafts
From Drafts, highlight your desired message.
Select Edit or Options > Edit.
Complete your message.
Use Auto Text
Add Auto Text
1. At the compose message screen, select Options > Insert auto text when
entering the text.
2. Select an auto text entry.
3. Complete your message.
Save Messages as Auto Text
1. At the compose message screen, select Options > Save auto text when entering the
text to use it later as auto text.
2. Complete your message.
Save Received Messages as Auto Text
When viewing a received message, select
Options > Save auto text to use it later
as auto text.
Attaching Files to Messages
The following describes how to select Options to add various files to your messages when entering the text, depending on the services provided.
Add Contacts to Messages
1. At the compose message screen, select Options > Insert contacts when entering
the text.
2. Select a contact from your contacts list.
3. Complete your message.
Take Pictures for Messages
1. At the compose message screen, select Options > Take a picture when adding
an image.
2. Take a picture.
3. Select it to add to your message.
4. Complete your message.
Record Sounds for Messages
1. At the compose message screen, select Options > Record sound when adding
a sound.
2. Record a sound.
3. Select it to add to your message.
4. Complete your message.
Preview Messages
1. At the compose message screen, select Options > Preview message when entering
the message or media file.
2. Do one of the following:Select Send to send message.Select Options to access more features.
User Guide 19

Manage Received Messages

Reply to Text Messages
When receiving a message, your phone displays a notification and the message icon appears at the top of your screen. The message icon flashes with an urgent message alert if the message is urgent.
1. When a message notification appears, select Inbox (to view the message) or Ignore (to
clear the notification). An icon appears at the top of your screen
when you have an unread message.
2. From Inbox, highlight a message and select View > Reply (to compose your message)
or
Options (to access more features).
3. Complete your message and select Send.
Reply to Multimedia Messages (with Auto Retrieve)
When receiving a message in auto retrieve mode, your phone automatically downloads it with a notification.
Note: If receiving a message during a call, the
phone downloads the message after the call.
1. At a message notification, select View
(to view the message) or it later).
2. After viewing the message, select Reply or Options > Reply if the message has more
than one screen.
Later (to check
Options to access more features.
Select
3. Complete your message and select Send.
Reply to Multimedia Messages (with Prompt)
When receiving a message in prompt mode, your phone displays a notification showing a new message is available for download.
1. At the download notification, select Yes
(to download the message) or
Options
(to retrieve it later or erase it without downloading).
2. At the message notification, select View
(to view the message) or
Later (to check
it later).
3. Select Reply or Options > Reply if the
message has more than one screen. Select
Options to access more features.
4. Complete your message and select Send. Options to access more features.
Select
Forward Messages
1. When viewing a received message, select
Options > Forward.
2. Enter a number or address.
3. Complete your message and select Send.
20 Manage Received Messages
Reply to all Recipients
1. When viewing a received message, select Options > Reply all to send your reply to
all the message recipients.
2. Complete the message and select Send.
Reply with a Copy of the Message
1. When viewing a received message, select Options > Reply with copy. The original
message appears in your reply message.
2. Complete your message and select Send.
Call a Number in a Message
When viewing a received message, select
Options > Call to call a valid number in
the message.
Save Received Messages
When viewing a received message, select
Options > Save message to save it to Saved.
View Sender Information
When viewing a received message, select
Options > Sender to view an existing contact,
add to an existing contact, or create a new contact depending on the sender.
Lock Messages
When viewing a received message, select
Options > Lock msg to protect it from
accidental deletion. To unlock the message, select
Options > Unlock msg.
User Guide 21
Go to Web Addresses in Messages
When viewing a received message, select
Options > Launch browser to go to a web
address included in the message.
Manage Attached Files
Play Attached Files
When viewing a received message with files attached, select attached file), (to turn off the sound).
Save Attached Files
When viewing a received message with files attached, select the applicable save option to save the attached files, including graphics. For example, to save a contact, select
Save contact.
View Messages with Multiple Screens
When viewing a received message containing multiple screens, use the following options to navigate through the screens.
• Next to view the next screen.
• Options > Replay to restart the message from
the first screen.
• Options > Pause to pause at the
current screen.
• Options > Resume to resume scrolling
through the message.
• Options > Done to exit the message.
Options > Play (to play an
Stop (to stop playing), or Mute
Options >
View Message Information
When viewing a received message, select
Options > Message info to view the message
priority, sent time, size, and so on.
Replay Messages
When viewing a received message, select
Options > Replay to restart the message
(including a screen or sound if contained) from the beginning.

Use Voicemail

Configure your Voicemail
Before your phone can receive voicemail messages, you need to set up a password and record a personal greeting with Virgin Mobile.
When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.
1. Press and hold the 1 key.
2. Follow the system prompts to create a
password and record a greeting.
Check your Voicemail
When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen.
At the voicemail notification, select Call to call
your voicemail number and follow the system prompts to retrieve the message.
Select
Ignore to clear the notification without
checking messages. The notification icon remains on top of the screen until you listen to the message.
When only the voicemail message icon
appears on top of the screen, select
Voicemail and follow the system prompts
to retrieve the message.

Handle Sent Messages

Check Message Status in Sent Folder
Use the following symbol to check the Sent folder for the status of messages successfully sent.
The message was sent. You cannot cancel delivery of the message.
22 Use Voicemail
Check Message Status in Outbox
Use the following symbols to check your Outbox for the status of messages sent but still in process.
The message is pending and will be sent when possible. You can cancel delivery of the message.
The message cannot be sent because service is not available. An alert appears on your phone if the message cannot be sent.
Unable to Send Messages
You may not be able to send or receive messages if your phone’s memory is nearly full, or if digital service is not available at the time. To free up memory, erase old messages. See “Erase Messages” on page 24.

Review Virgin Alerts

Your phone automatically saves all the Virgin Alerts received. To review a Virgin Alert, select it from
Virgin Alerts. The most recent alerts appear
at the top.

Message Settings

The following message settings affect all messages unless you change them for individual messages.
Set your TXT Tone
1. From TXT tone, select a ringtone from
the list to alert you when you receive a new message.
(Scroll through the list to hear the different ringtones.)
2. Follow the prompts to assign the ringtone to
all incoming messages for all or specific numbers in your selected contact or group.
Set your Reminder
From Reminder, select On to enable a reminder beep to sound every five minutes until you read the new message.
Set your Signature
You can create a signature to appear at the end of all outgoing messages.
1. From Signature, enter your signature.
2. Select OK to save the signature. Note: The signature counts towards the character
limit of your message.
Edit Preset Messages
Your phone comes with preset messages, such as “Please call me,” which you can insert into the body of a text message. You can edit or create up to 40 preset messages.
1. From Edit auto text, do one of the following:Scroll to a preset message and
select
Edit.
Select New msg to create a new
preset message.
2. Enter or edit the text.
3. Select Save.
User Guide 23
Note: You can also save messages you have
written or received as preset messages.
Enable Auto Retrieve
From Auto retrieve, select one of the following:
• Disabled turns off auto retrieve and
prompts you before downloading any multimedia messages.
• Enabled turns on auto retrieve to
automatically download multimedia messages.
Erase Recent List
From Erase recent list, select Ye s to clear the list of recipients you have recently sent messages to.
Enable CC/BCC Fields
From CC and BCC, select Disabled (to hide the CC and BCC fields) or
Enabled (to show them).
Enable Save to Sent
From Save to sent, select Auto (to automatically save outgoing messages to the
User confirmation (to choose whether to save
them when sending them).
Sent folder) or
Enable Auto-Erase
Use Auto-erase to set your phone to erase messages automatically when it needs memory for incoming messages.
From
Auto-erase, select one of the following:
• Disabled erases no messages.
• Inbox msgs erases old messages in Inbox
when memory is needed.
• Sent msgs erases old messages in Sent when
memory is needed.
•Both erases old messages in both Inbox and Sent when memory is needed.
Set Default Text
You can change the default text entry mode when creating a text message. This setting applies only to the Message field, not the Send To field.
From
Text e ntry, select Normal alpha (to enter
text letter by letter) or with word recognition).
Rapid mode (to enter text

Erase Messages

Erasing old messages frees up memory in your phone. You can erase messages as you send or read them, erase them one at a time, or erase them all at once.
Erase a Single Message
When viewing a received message, select
Options > Erase > Yes .
Erase Messages from a Folder
From Erase msgs, select a folder to erase messages from. For example, to erase received messages, select
Note: You cannot recover deleted information.
Inbox > Yes .
24 Erase Messages
Erase All Messages
From Erase msgs, select All > Yes to erase all messages from all folders, except for voicemail messages.
Note: You cannot recover deleted information.

Check Message Count

From Message count screen, check how many messages you have stored.
User Guide 25

5Contacts

Use your phone’s contacts list to store information about a person or company.

Contacts Menu

Select Contacts from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Contacts Find name
Add new
Groups
Speed dial list
Voice dial list
My phone #
Access your existing contacts list.
Add a new entry to your contacts list.
View your groups.
View your contacts assigned with speed dials.
View your contacts assigned with voice dials.
View your phone number.
26 Contacts Menu

Access Contacts

Access Contacts List
1. From Find name, enter the first letter of your
desired contact and scroll through to highlight it.
2. Do one of the following:Press the Send key to call the contact.Press the OK key to view the
contact’s details.
Select New to create a new contact.Select Options to access more functions.
View Contact Details
1. From Find name, select a contact.
2. At the contact details screen, select a
number, address or note.
3. Select Options and the detail you want to
view. For example, to view a phone number, select
Options > View number.
Use Frequent List
With Frequent list enabled, you can view 15 of your most frequently called contacts. See “Enable Frequent List” on page 63.
Use Fast Find
With Fast find enabled, you can press one or two keys to view close matches of the contact. See “Call Contact using Fast Find” on page 63.

Add Contacts

Add Contacts from Main Screen
1. From the main screen, enter a phone
number to save (include the area code).
2. Select Save > Save new contact.
3. Enter a name for the contact.
4. Enter additional phone numbers, email
addresses, and other contact details. (Scroll up or down to move through the contact fields.)
5. When done, select Save.
Add Contacts from Contacts Menu
1. From Add new, enter a name for the contact.
Scroll down to the next field when done.
2. Enter a primary number for the contact.
3. Enter additional phone numbers, email
addresses, and other contact details. (Scroll up or down to move through the contact fields.)
4. When done, select Save.
Add a Code or Extension
When saving the phone number of an automated service, you may include a pause for dialing an extension.
1. From the main screen, enter a
phone number.
User Guide 27
2. Select Options and a type of pause: – Time pause causes the phone to stop
dialing for two seconds.
– Hard pause causes the phone to wait
until you select
Release while making
the call.
3. Enter the remaining numbers and
select
Save > Save new contact.
4. Complete the contact information and
select
Save.

Use Contacts

Call Contacts
1. From Find name, select a contact.
2. At the contact details screen, select
a number.
3. Select Call.
Send a Text Message to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select a number
or email address.
3. Select Options > Send text msg.
4. Complete your text message and select Send.
Send a Multimedia Message to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select a number
or email address.
3. Select Options > Send pic msg.
4. Complete your multimedia message and
select
Send.

Customize Contacts

Edit Contact Details
1. From Find name, select a contact.
2. At the contact details screen, select Edit.
3. Edit or add phone numbers, email
addresses, and so on. (Scroll up or down to move through the contact fields.)
4. When done, select Save.
Assign Number Types
1. From Find name, select a contact.
2. At the contact details screen, select Edit.
3. Press down twice to scroll to the number
type dropdown and press the
4. Select a number type. The appropriate
icon appears next to the number in your contacts list.
5. Select Save.
OK key.
28 Use Contacts
Assign Ringtones to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select the
contact name.
3. Select Ringtone to assign a ringtone.
(Scroll to select a ringtone.)
Assign Message Tones to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select the
contact name.
3. Select TXT tone to assign a ringtone.
(Scroll to select a ringtone.)
Assign Pictures to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select the
contact name.
3. Select Picture to assign a picture.
Add a Prefix to Phone Numbers
Use Prepend to add a prefix, such as an area code, to a phone number:
1. From Find name, select a contact.
2. At the contact details screen, select
a number.
3. Select Prepend to enter the prefix at the
beginning of the number.
4. Select Save.
Assign Speed Dials to Contacts
1. From Find name, select a contact.
2. At the contact details screen, select
a number.
3. Select Add speed dial.
4. Select a location from the list to assign the
speed dial number.
Change Primary Numbers
When a contact has more than one number, the first number becomes the primary number by default. To change the contact’s primary number:
1. From Find name, select a contact.
2. At the contact details screen, select
a number.
3. Select Primary number > Ye s.
Add Contacts to Groups
1. From Find name, select a contact.
2. At the contact details screen, select a number
or email address.
3. Select Add to group.
4. Select groups from the list provided. A
checkmark appears next to each selection. You can also remove a checkmark.
5. When finished, select Done.
User Guide 29
Visit Web Addresses
1. From Find name, select a contact.
2. At the contact details screen, select a
Web address.
3. Select Launch web.

Erase Contacts

Erase Contact Details
1. From Find name, select a contact.
2. At the contact details screen, select a
number, address or note.
3. Select your desired erase option and Ye s.
For example, to erase an email address, select
Erase address > Yes.
Erase an Entire Contact
1. From Find name, select a contact.
2. At the contact details screen, select the
contact name.
3. Select Erase contact > Ye s to erase the
entire contact.

Contact Groups

You can assign your contacts to groups. Your phone comes with default groups. You can also create your own groups.
View Groups
1. Select Groups to view your preloaded
groups, followed by the custom groups you have created.
2. Highlight a group and do one of
the following:
Press the OK key to view the
group details.
Select New to create a new group.Select Options to access more functions.
Create a New Group
1. From Groups, select New.
2. Enter a name for the group and select Next.
3. Select contacts from the list provided. A
checkmark appears next to each selection. You can also remove checkmarks.
4. When finished, select Done.
Your new group appears the next time you view your groups list.
Send Text Messages to Groups
1. From Groups, highlight a group.
2. Select Options > Send text msg.
3. Complete your text message and select Send.
30 Erase Contacts
Send Multimedia Messages to Groups
1. From Groups list, highlight a group.
2. Select Options > Send pic msg.
3. Complete your multimedia message
and select
Send.
Add or Remove Contacts from Groups
1. From Groups, highlight a group.
2. Select Options > Edit.
3. If you are modifying a group you created,
select
Next. Otherwise, go to the next step.
4. Select contacts from the list provided. A
checkmark appears next to each contact in the group. Press the remove checkmarks.
5. When finished, select Done.
OK key to add or
Assign Ringtones to Groups
1. From Groups, select a group you
have created.
2. At the group details screen, scroll to
the group name.
3. Select Options > Ringtone to assign a
ringtone. (Scroll to select a ringtone.)
Assign Message Tones to Groups
1. From Groups, select a group you
have created.
2. At the group details screen, scroll to
the group name.
3. Select Options > TXT tone to assign a
ringtone. (Scroll to select a ringtone.)
Assign Pictures to Groups
1. From Groups, select a group you
have created.
2. At the group details screen, scroll to
the group name.
3. Select Options > Picture to assign a picture.
Erase a Group
1. From Groups, highlight a group.
2. Select Options > Erase > Yes.

Speed Dial List

Assign Speed Dial Numbers
1. From Speed dial list, highlight an
unassigned number (marked as empty).
2. Select Assign.
3. At the contacts list, select a contact.
4. At the contact details screen, select a
phone number.
User Guide 31
Clear Speed Dial Numbers
1. From Speed dial list, highlight an
assigned number.
2. Select Erase > Ye s.

Voice Dial List

Enable Voice Dial Tags
Your phone creates a voice dial tag for each contact that has a name this is not blank or a name that is more than five syllables. You can enable or disable the voice dial tags associated with your contacts.
1. From Voice dial list, press the OK key to
add or remove checkmarks. A checkmark appears next to each enabled voice dial. (Scroll through the list to play the voice dial tags.)
2. When done, select Save.
Search Contact Voice
You can use voice commands to find a contact in your voice dial list. For more information, see “Find a Contact” on page 71.

View Phone Number

Select My phone # to check your phone number.
32 Voice Dial List

6 Recent calls

Recent calls Menu

From the main menu, select Recent calls (with selected as) or scroll down from the main screen to access the following functions:
Level 1 > Level 2 > Level 3
Recent calls Missed calls
Received calls
Outgoing calls
All calls
Call timers
View a list all voice calls you have missed.
View a list all voice calls you have received.
View a list all voice calls you have made.
View a list all voice calls.
Access these options: Last call and All calls.

Work with Call Lists

Return a Missed Call
1. From Missed calls, highlight a number.
2. Press the Send key to call the number or
select This list contains all calls you received, but did not answer.
Deal with a Missed Call
When you have missed a call, “Missed Call” appears on your screen. You can do one of the following:
To clear the screen, select OK.
To view the call details, select Calls and
User Guide 33
Options to access more features.
press the
OK key.
To return the call, select Calls and press
the
Send key.
Return a Received Call
1. From Received calls, highlight a number.
2. Press the Send key to call the number or
select
This list contains all calls received.
Options to access more features.
Return an Outgoing Call
1. From Outgoing calls, highlight a number.
2. Press the Send key to call the number or
select
This list contains all calls you have made.
Options to access more features.
Return Any Call
1. From All calls, highlight a number.
2. Press the Send key to call the number or
select
Options to access more features.
This list contains all calls made and received.
Call List Options
Save Number from Call List
1. At the call list, highlight a number.
2. Select Options > Save.
3. Select Options > Save new contact to create
a new contact or to add address to an existing contact.
View Contact from Call List
1. At a call list, highlight a contact.
2. Select Options > View to see the contact
details screen.
Send Text Message from Call List
1. At a call list, highlight a contact.
2. Select Options > Send text msg.
3. Complete your text message and select Send.
Send Multimedia Message from Call List
1. At a call list, highlight a contact.
2. Select Options > Send picture msg.
3. Complete your multimedia message and
select
Send.
Options > Add to existing

Erase Call List Records

Erase a Single Record
1. At a call list, highlight a contact.
2. Select Options > Erase > Yes.
Erase a Call List
1. At a call list, highlight a contact.
2. Select Options > Erase All > Yes .

Work with Call Timers

View All Calls Timer
Select All calls to view the number of calls made and received and the total call time.
View Last Call Timer
Select Last call to view the total call time of your last call made or received. Select when finished.
Done
34 Erase Call List Record s

7 Media Player

Use Media Player to play and manage media files.

Media Player Menu

Select Media Player from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Media Player My music
Settings
Access these options: Playlists, All songs, Artists, Albums, and Genres.
Access these options: Repeat all, Shuffle, Auto off, and BT headset.

My music

Use My music to manage and store your music files.
Note: The left, center, and right Navigation keys
on the QWERTY keypad also function as the
Rewind, Play/Pause, and Fast Forward keys
for the music player. From the main screen, pressing the playing your music.
My music is also the default directory your phone
creates in your memory card (sold separately) when it is formatted correctly.
User Guide 35
Play/Pause key twice starts
With the default your memory card, you can insert the card into a PC card reader (sold separately) to load your desired music. Place music files into the
My music directory located on the memory card.
Insert the card back into the phone to play it.
Note: The Media Player will read music saved in
MP3 format only (other file formats are not supported.)
My music directory created in
Playlists
Create your Playlist
1. From Playlists, select Options >
Create new
2. Enter the name of your new playlist
and select
3. Add your desired music file(s).
4. Select Done when finished.
Access your Playlist
From Playlists, highlight your desired playlist and do one of the following:
Press the OK key to view the music files in the
selected playlist.
Select Play to play the music files in the
selected playlist.
Select Options to access more functions.
Add Tracks to your Playlist
1. From Playlists, highlight your
desired playlist.
2. Select Options > Add songs or Remove songs.
3. Select the song(s) from the list provided to
add or remove from the playlist. A checkmark appears next to each song selected. Press the remove checkmarks.
4. Select Done when finished.
.
Save.
OK key to add or
Erase your Playlist
1. From Playlists, highlight the playlist you
want to erase.
2. Select Options > Erase list > Ye s to erase
the playlist.
Note: You cannot erase a preloaded or currently
running playlist.
Erase All Playlists
From Playlists, select Options > Erase all > Yes to erase all your playlists.
Note: You cannot erase any preloaded or
currently running playlist.
All songs
Search for Songs
1. From All songs, enter the first letter(s) of
the name of your desired song.
Note: The search letters you enter are not
case sensitive.
2. Scroll through to highlight it and do one of
the following:
Select Play to play the selected song.Select Options to access more functions.
Add Songs to your Playlist
1. From All songs, highlight the song you want
to add to your playlist.
2. Select Options > Add to playlist.
36 My music
Lock Songs
1. From All songs, highlight your desired song.
2. Select Options > Lock to prevent the song
from accidental deletion.
With the song locked, the lock icon appears at the top of the screen.
Erase All Songs
From All songs, select Options > Erase all >
Yes to erase all your songs. Note: You cannot erase any preloaded or
currently running song.
Artists
Search for Tracks in Artists
1. From Artists, scroll through to select your
desired artist.
2. Scroll through to highlight it and do one of
the following:
Select Play to play the selected track.Select Options to access more functions.
Add Tracks to your Playlist
1. From Artists, select your desired artist.
2. Highlight the track you want to add to
your playlist.
3. Select Options > Add to playlist.
Lock Tracks
1. From Artists, select your desired artist.
2. Highlight the track you want to lock.
3. Select Options > Lock to prevent the track
from accidental deletion.
With the track locked, the lock icon appears at the top of the screen.
Erase All Tracks
1. From Artists, select your desired artist.
2. Select Options > Erase all > Yes to erase
all your tracks.
Note: You cannot erase any preloaded or
currently running track.
Albums
Search for Tracks in Albums
1. From Albums, scroll through to select your
desired album.
2. Scroll through to highlight it and do one of
the following:
Select Play to play the selected track.Select Options to access more functions.
Add Tracks to your Playlist
1. From Albums, select your desired album.
2. Highlight the track you want to add to
your playlist.
3. Select Options > Add to playlist.
User Guide 37
Lock Tracks
1. From Albums, select your desired album.
2. Highlight the track you want to lock.
3. Select Options > Lock to prevent the track
from accidental deletion.
With the track locked, the lock icon appears at the top of the screen.
Erase All Tracks
1. From Albums, select your desired album.
2. Select Options > Erase all > Ye s to erase
all your tracks.
Note: You cannot erase any preloaded or
currently running track.
Genres
Search for Tracks in Genres
1. From Genres, scroll through to select your
desired genre.
2. Scroll through to highlight it and do one of
the following:
Select Play to play the selected track.Select Options to access more functions.
Add Tracks to your Playlist
1. From Genres, select your desired genre.
2. Highlight the track you want to add to
your playlist.
3. Select Options > Add to playlist.
Lock Tracks
1. From Genres, select your desired genre.
2. Highlight the track you want to lock.
3. Select Options > Lock to prevent the track
from accidental deletion.
With the track locked, the lock icon appears at the top of the screen.
Erase All Tracks
1. From Genres, select your desired genre.
2. Select Options > Erase all > Yes to erase
all your tracks.
Note: You cannot erase any preloaded or
currently running track.

Media Player Settings

Use Settings to control how you want the media player work.
Enable Repeat all
To play your tracks continuously in a loop, from
Repeat all, select Enable. Note: Once enabled, your phone keeps playing
the tracks unless you stop it.
Enable Shuffle
To randomly play each of your tracks once, from
Shuffle, select Enable. Note: Shuffle, even if enabled, only works when
you have three or more tracks to play.
38 Media Player Settings
Set Auto Off Duration
Use Auto off to set the duration for which your phone is paused or stopped before automatically turning off
Media Player. From Auto off, select
one of the following:
•10 minutes automatically turns off Media Player after the phone pauses or
stops for 10 minutes.
•20 minutes automatically turns off Media Player after the phone pauses or
stops for 20 minutes.
•Off never automatically turns off Media Player.
Enable Bluetooth Headset
Use BT headset to pair your Bluetooth device with
Media Player. Refer to “Pair with a Device” on
page 58 for more information.
User Guide 39

8 My Account

You can manage your Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to
www.virginmobileusa.com.

Check your Account Balance

You can check your Virgin Mobile account status in two ways.
From the main screen, scroll up.
From the main menu, select My Account.
Your account information appears with Top-Up information relative to your selected plan. When your account is low or empty, you receive a notification to Top-Up.
Note: Additional charges may apply for multiple
balance checks in one day. Visit
www.virginmobileusa.com for more details.

Top-Up your Account

Top-Up is how you add money to your Virgin Mobile account. You can Top-Up your Virgin Mobile account right from your phone. First, buy a Top-Up card from one of the thousands of retailers that carry them or register your debit card, credit card, or PayPal account at
www.virginmobileusa.com.
Note: You cannot register a debit or credit
card from your phone, and must register online first before you can Top-Up with this method via the phone.
When your balance is low, you can Top-Up your Virgin Mobile account from your phone.
Top-Up with a Top-Up Card
1. From the main menu, select My Account.
2. Scroll down to the Top-Up link and press
the
OK key.
3. Enter your Account PIN and select Done.
4. Scroll down to select Login and press the OK key.
5. Enter your Top-Up card’s PIN number and
press the
OK key.
6. Scroll down to select Top-Up Now and
press the
OK key.
7. You are now Topped-Up. Press the End key to exit.
Top-Up with a Debit Card, Credit Card, or PayPal Account
1. From the main menu, select My Account.
2. Scroll down to the Top-Up link and press
the
OK key.
3. Enter your Account PIN and select Done.
40 Check your Account Balance
4. Scroll down to select Login and press the OK key.
5. Scroll down to select either Credit Card or PayPal and press the OK key.
6. Enter the amount you want to Top-Up and
press the
OK key. You can Top-Up in
amounts of $20, $30, $50, or $90.
7. Scroll down to select Top-Up Now and
press the
OK key.
8. You are now Topped-Up. Press the End key to exit.
Note: You can also Top-Up over the Web at www.virginmobileusa.com.

For More Information

For more information about your Virgin Mobile account or Virgin Mobile service, visit
www.virginmobileusa.com.
User Guide 41

9VirginXL

Access VirginXL

With VirginXL, you can access music, entertainment, and information services from your phone. Download games, ringtones, wallpapers, screen savers, and other content; surf the web; and more. Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability
and pricing, or check directly from your phone through the
To launch screen or select
Note: You cannot receive incoming calls during a VirginXL session. All incoming calls are
automatically sent to your voicemail.

Navigate VirginXL

1. Scroll through items and highlight one.
2. Press the OK key to select a VirginXL menu
A scroll bar on the right side of the screen indicates that there is more text. Scroll down to go to the next screen of text. Press the move back one screen

End a VirginXL Session

Press the End key from within VirginXL.
VirginXL menu. Charges apply.
VirginXL, scroll left from the main
VirginXL from the main menu.
item or options.
Back key to
42 Access VirginXL

10 My Stuff

Your phone stores and displays media files.

My Stuff Menu

Select My Stuff from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
My Stuff My ringtones
My music
My graphics
My games
My themes
My other stuff
Access Get more ringtones and view a list of your ringtones.
Access these options: Playlists, All songs, Artists, Albums, and Genres.
Access these options: Get more graphics, Wallpapers, Screensavers,
My pictures, and Caller IDs.
Access Get more games and view a list of your games.
View a list of color themes for your phone.
Access Get more stuff and other preloaded and downloaded applications.

My ringtones

My ringtones stores your preloaded and
downloaded ringtones. You can download ringtones to your phone from the Virgin Mobile Web site at directly from your phone using Charges apply.
Download a Ringtone
Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.
User Guide 43
www.virginmobileusa.com or
VirginXL.
1. From My ringtones, select Get more
ringtones
and search for a ringtone.
2. Follow the prompts to purchase and
download the selected ringtone.
Assign a Ringtone
1. From My ringtones, highlight a ringtone.
2. Select Assign and choose how you want to
assign the ringtone.
Note: Downloaded ringtones are listed in My ringtones and available to assign to
individual contacts or groups.

My music

Use My music to manage and store your music files.
Play Music
1. From My music, highlight a music category.
2. Follow the prompts to play your
desired music.

My graphics

My graphics stores your preloaded and
downloaded graphics. You can download wallpapers and screensavers to your phone from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using
Download a Graphic
Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.
1. From My graphics, select
2. Follow the prompts to purchase and
Assign a Graphic
1. From My graphics, browse Wallpapers,
VirginXL. Charges apply.
Get more graphics and search
for a graphic.
download the selected graphic.
Screensavers, My pictures or other
graphic folders.
2. From a file list, select a graphic.
3. Select Assign and choose how you want to
assign the graphic.

My games

My games stores your preloaded and
downloaded games. You can download games to your phone from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using
VirginXL. Charges apply.
Download a Game
Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.
1. From My games, select Get more games
and search for a game.
2. Follow the prompts to purchase and
download the selected game.
Play a Game
1. From My games, highlight a game.
2. Select Play to launch the game.

My themes

My themes stores your preloaded Virgin Mobile
color themes. When you assign a color theme, the colors for your background, headers and highlight bars are changed. You can also find this list of color themes in your
Display settings.
44 My music

My other stuff

My other stuff stores your preloaded and
downloaded applications. You can download applications to your phone from the Virgin Mobile Web site at directly from your phone using Charges apply.
www.virginmobileusa.com or
VirginXL.
Download an Application
Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.
1. From My other stuff, select Get more stuff
and search for an application.
2. Follow the prompts to purchase and
download the selected application.
Run an Application
1. From My other stuff, highlight
an application.
2. Select Run to launch the application.

Media File Options

Rename a File
1. From a media file list, highlight a file.
2. Select Options > Rename.
3. Enter a new name and select Save.
You can only rename unlocked files. Preloaded files on your phone are always locked.
Send a File to an Online Location
1. From a media file list, highlight a file.
2. Select Options > Upload to My Pix.
Assign a File
1. From a media file list, highlight a file.
2. Select Options > Assign and choose how to
assign the file.
3. Complete the appropriate task.
Lock a File
1. From a media file list, highlight a file.
2. Select Options > Lock to protect a file from
being accidently erased. To unlock the file, select
Options > Unlock.
View File Details
1. From a media file list, highlight a file.
2. Select Options > Details to view the details
such as file size or save date.
3. Select OK to exit.
Modify a File
1. From a media file list, select a file.
2. Select Options > Modify.
3. Select Options and an option to rotate,
resize, and so on.
4. When done, select Save to save over an
existing file or as a new one.
User Guide 45
Use the Zoom
1. From a media file list, select a file.
2. Select Options > Zoom.
3. Use the Navigation key to zoom in and out.
4. Select Cancel to exit.
View a Slideshow
1. From My pictures, select Options > Slideshow to play the slideshow of the files
contained in the current folder.
2. Select Pause (to stop), Play (to resume), or Options (to access more features).
Options selected, your phone
With automatically pauses the slideshow.
3. When you are done, select Options > Exit.
Erase a Single File
1. From a media file list, highlight a file.
2. Select Options > Erase > Ye s.
You can only erase unlocked files. Preloaded files on your phone are always locked.
Erase All Files in a Folder
From a media file list, select Options >
Erase all > Yes . Note: You can only erase unlocked files.
Preloaded files on your phone are always locked.
46 Media File Options

11 Pictures

Camera Tips

Your phone comes with a camera. Before using your phone’s camera, here are some tips:
You cannot activate the camera while on
an active call or while browsing files in the media gallery.
Once the camera is active, the main screen
acts as the viewfinder.
If you get a “Low memory” error, check your
resolution and quality compression settings.
If there is no activity within 45 seconds after
you turn your camera on, the camera quits and returns to the previous launch point.
Menu settings and options can only be
accessed when the camera is active.
Numbers in the top right corner indicate the
number of snapshots remaining before the phone runs out of memory.

Take a Picture

1. To activate the camera, press and hold the Camera key. You can also select Pictures > Take a picture from the main menu.
2. Focus on the image using the phone’s
display as a viewfinder.
3. Press the OK key to take a picture (saved
to
My pictures).
4. Select Send to create a multimedia
message or from your phone.
5. Press the End key to exit camera mode.
Erase to delete the picture

Go to My pictures

From Pictures, select My pictures to view all of the pictures you have taken and saved.

Camera Setting Options

Adjust the Resolution
From camera mode, select Options > Settings >
Resolution and a size for your pictures.
Numbers in the bottom left corner indicate the current resolution setting.
Set Self Timer
From camera mode, select Options > Settings >
Self timer and a time.
The icon indicates the timer is activated. When you take a picture, a beep plays three seconds from the time the shutter snaps the picture.
User Guide 47
Enable Date/Time Stamp
From camera mode, select Options > Settings >
Date/Time > On
picture taken. The icon indicates when the date/time stamp is on.
to place a date/time stamp each
Enable Multishot Mode
From camera mode, select Options > Settings >
Multishot > On to take multiple pictures.
The icon indicates multishot mode is enabled. When you take a picture, press and hold the
OK key to take multiple (up to six) pictures. A
single tone plays for each picture taken. Your camera is set to a lower resolution during
multishot mode. The resolution setting returns to the previous setting when you are done.
Set Shutter Sound
1. From camera mode, select Options > Settings > Shutter sound.
2. Select a sound to play when the shutter
takes a picture.
Set White Balance
1. From camera mode, select Options > Settings > White balance.
2. Scroll left or right to select the white balance
setting. Look at the viewfinder to see how each setting looks.
Set Color Tone
1. From camera mode, select Options > Settings > Color tone.
2. Scroll left or right to select a color tone.
Look at the viewfinder to see how each setting looks.
Set Picture Quality
From camera mode, select Options > Settings >
Picture quality
picture. When you select a higher quality level, the size of the file is bigger.
and a quality level for your

Other Camera Options

Set Brightness Level
1. From camera mode, select Options > Brightness.
2. Scroll left or right to change the brightness
level. Press the
Take a Picture in a Frame
1. From camera mode, select Options > Frames.
2. Scroll left or right to view the
frames available.
3. Select OK to choose a frame.
4. Take a picture with the frame. The frame is
part of the image and can not be removed.
OK key to set the brightness.
48 Other Camera Options

12 Web

Surf the Web

You can use your phone to browse the Internet.
Launch Browser
Select Web > Surf the Web to launch the browser. An alert appears notifying of airtime fees, if you have enabled web alerts. Select to continue.
Browse the Web
A browser home page with a list of bookmarks and some browser menu options appear when you are connected to the Web. The lock icon appears in a secure session. You can do the following:
To choose a site, scroll to the link and press
the
OK key.
An underline and an arrow indicate that
there is more text. Scroll down to view the rest of the text.
Press the Back key to return to the
previous screen.
Press the End key to exit.
Select Options to access more
browser features.
OK
Add a Bookmark
1. Surf to the Web page you want to bookmark
and select
2. Edit the bookmark's details, if needed.
3. Select Save to save the bookmark.
To access your saved bookmarks, select
Options > Bookmarks from any web page.
Options > Add to Bookmarks.

Search the Web

From Web, select Search to go directly to the browser’s search page.

Launch Connect

Connect allows you to connect to popular social
media and networking sites, right from your device, with one easy-to-use interface. To launch
Connect, select Web > Connect. For more
information, visit
www.virginmobileusa.com.

Go to MySpace

From Web, select MySpace to go directly to the MySpace main page.

Go to Facebook

From Web, select Facebook to go directly to the Facebook main page.
User Guide 49

13 Tools & Settings

Tools & Settings Menu

Select Tools & Settings from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Tools & Settings
Tools Access these options: Voice memo, Calendar, Alarm clock, Tip calculator,
Bluetooth Access these options: My devices and Settings.
Display Access these options: Graphics, Menu style, Themes, Greeting banner, Language,
Sounds Access these options: Ringtone volume, My ringtones, Business ringtones,
Convenience Access these options: Set date/time (with Airplane mode enabled), Airplane mode,
Call options Access these options: Voice dialing, Auto answer, Open to answer, and Any key.
Security Access these options: Lock phone, Change lock code, Special numbers,
Messaging Access these options: TXT tone, Reminder, Signature, Edit auto text, Auto retrieve,
Network Access these options: Privacy alert and Location.
Accessories Access these options: Headset sound, Power backlighting, TTY, Hearing aid,
Phone info Access these options: My phone number, Phone memory, Version info,
Calculator, World clock, Timer , Stopwatch, and Memopad.
Backlight, Auto-hyphen, Time/Date format, and Brightness.
Personal ringtones, Slide sounds, Power on/off sound, Key volume, Key length, TXT tone, Smart volume, Minute alert, Earpiece volume, and Speakerphone volume.
Auto keyguard, Fast find, Frequent list, Hold call, 1-Touch dialing, Customize keys, and Missed call alert.
Erase contacts, Erase downloads, and Reset phone.
Erase recent list, CC and BCC, Save to sent, Auto-erase, and Text e ntry.
and Memory card.
and Icon key.
50 Tools & Settings Menu

Tools

Tools Menu
Select Too ls from the main menu to access the following functions:
Level 1 > Level 2 > Level 3
Tools Voice memo
Calendar
Alarm clock
Tip calculator
Calculator
World clock
Timer
Stopwatch
Memopad
Access these options: Record new and Recorded memos
Access these options: Add new event, View month, View day, Go to date,
View all events, and Settings
Set an alarm.
Calculate a tip.
Perform basic calculations.
View times from different time zones.
Set a countdown timer.
Use a stopwatch timer.
Access these options: New memo and View memos
User Guide 51
Voice memo
Use Voice memo to record and play back audio memos.
Record Voice Memos
1. From Voice memo, select Record new.
2. Say your voice memo and select Stop
when done.
3. Select Save.
If you receive an incoming call while recording a memo, the memo is saved and the incoming call screen appears.
Play Voice Memos
1. From Recorded memos, highlight a memo.
2. Select Play to play the memo or Options to
access more features.
Calendar
Use Calendar to schedule events and set reminder alerts.
Create an Event
1. From Add new event, enter a name. Scroll
down to move to the next field when done.
2. Press the OK key to select an event type from
the list.
3. Press the OK key to change the date,
if needed.
Scroll left or right to move between
month, day, and year fields.
Scroll up or down to change month, day,
and year.
Press the OK key to save and move to the next field.
4. Press the OK key to change the time,
if needed.
Scroll left or right to move between hour,
minute, and AM/PM fields.
Scroll up or down to change hour,
minute, and AM/PM.
Press the OK key to save and move to the next field.
5. Press the OK key to change the duration,
if needed.
Scroll left or right to move between hour
and minute fields.
Scroll up or down to change hour
and minute.
Press the OK key to save and move to the next field.
6. Press the OK key to select a priority from
the list.
7. Press the OK key to select a reminder from
the list.
8. Press the OK key to select During event
to enable silent mode or
Off to have
normal sounds.
9. Press the OK key to select a recurring event
from the list, if needed.
10. Select Save.
52 Tools
View Events
View Events by Month
1. From View month, scroll through the month
view. (Days with events are highlighted.)
2. Press the OK key to select a date.
3. Do one of the following:Scroll left or right to move to
another date.
Select an event.Scroll to a time and select Add new to
create a new event.
Select Options to access more features.
View Events by Date
From
View day, do one of the following:
Scroll left or right to move to another date.
Select an event.
Scroll to a time and select Add new to create
a new event.
Select Options to access more features.
Go to a Specific Date
1. From Go to date, scroll left or right to move
between month, day, and year fields. Scroll up or down to change month, day, or year.
2. Press the OK key to select the date.
View Events by List
From
View all events, select an event from the list
or
Options to access more features.
Return to the Current Date
From
View day, select Options > Go to today to
return to the current date.
Sort Events by Time
From
View all events, select Options >
Sort by time to sort events by time.
Sort Events by Type
From
View all events, select Options >
Sort by type to sort events by their assigned type.
Sort Events by Priority
From
View all events, select Options >
Sort by priority
to sort events by their
assigned priority.
Modify Events
Edit an Event
1. From View day, select an event.
2. At the event details screen, select Edit.
3. Modify the event and select Save.
Send an Event
1. From View day, select an event.
2. At the event details screen, select Send to
attach the file to a multimedia message.
3. Complete the appropriate task.
Copy an Event
1. From View day, select an event.
2. At the event details screen, select Copy.
User Guide 53
3. Enter a new name for the event.
4. Complete the event and select Save.
Erase Events
Erase an Event
1. From View day, select an event.
2. At the event details screen, select Erase > Yes .
Erase the Current Day’s Events
From
View day, select Options >
Erase today’s events > Yes
to erase all
events on that day.
Erase All Events
From
View all events, select Options >
Erase all events > Yes
to erase all events
from the phone.
Note: You cannot recover deleted information.
Erase All Past Events
From
View all events, select Options >
Erase all past events > Yes to erase all past
events from the phone.
Note: You cannot recover deleted information.
Scheduler Settings
Set Scheduler Hours
1. From Settings, select Calendar hours.
2. Modify the start and end times. Scroll left or right to move between hour,
minute, and AM/PM fields.
Scroll up or down to change hour,
minute, and AM/PM.
3. Select Save when done.
Erase Events Automatically
1. From Settings, select Auto erase.
2. Select an option from the list to set when to
automatically erase your past events.
Set Event Priority
1. From Settings, select Priority.
2. Select an option to set every event you create
with this priority type.
Set Event Reminder
1. From Settings, select Reminder.
2. Select an option to set every event you create
with this reminder setting.
Set Event Reminder Alert
1. From Settings, select Reminder sound.
2. Select an option to set every event you
create with this reminder alert. (Scroll to listen to sounds).
Set Event Silent Mode
1. From Settings, select Silent mode.
2. Select an option to set every event you create
with this silent mode.
54 Tools
Alarm clock
You can set up to four alerts with your phone’s three alarm clocks and one quick alarm.
Note: The alert occurs only if the phone is on.
Set an Alarm
1. From Alarm clock, scroll to one of the
alarms and select
2. Press the OK key to change the time,
if needed.
Scroll left or right to move between hour,
minute and AM/PM fields.
Scroll up or down to change hour,
minute and AM/PM.
Press the the next field.
3. Press the OK key to select a sound from
the list.
4. Press the OK key to select a recurring alarm
from the list, if needed.
5. Press the OK key to enter a note.
6. Select Save.
When the alarm rings, select the alarm or next ten minutes.
Set.
OK key to save time and move to
Stop to turn off
Snooze to reset the alarm for
Set the Quick Alarm
1. From Alarm clock, scroll to the quick
alarm and select
2. Choose a time. (A notification shows the
Set.
quick alarm is on.)
When the quick alarm rings, select the alarm, or
Reset to set the quick alarm again.
Off to turn off
Use Tip Calculator
1. From Tip calculator, enter the amount of
your bill.
2. Scroll down to select the percentage you
want to tip.
3. Scroll down to enter the number of people
sharing the bill (or enter 1 if paying the entire bill).
4. Select Next to view the final bill.
5. Select Done when finished.
Use Calculator
1. From Calculator, enter the first number.
2. Select a mathematical operation:Scroll left to multiply.Scroll right to divide.Scroll up to add.Scroll down to subtract.
Your selection will appear highlighted.
3. Enter the second number, and press the OK
key to view the result.
User Guide 55
4. Select Exit to return to the menu, or Options
and one of the following:
–MS clears value currently stored and
adds the displayed result to value stored in memory.
–M+ adds displayed result to the value
stored in memory.
–MR displays currently stored value on
the screen.
–MC clears value currently stored
in memory.
World clock
Use World clock to check times in cities around the world in relation to your local time.
Set World Clock
1. From World clock, first scroll left or right to
select a time zone.
2. Check your local time and date on the first
line, followed by your selected world city and its time and date.
Search World Clock
1. From World clock, select Options >
Search city
2. Enter the first letter(s) of your desired city
or country.
3. Select a city or country from the list.
or Search country.
Use Timer
The timer counts down for the specified time. It beeps when that amount of time has elapsed.
1. From Timer, select Set.
2. Enter the time length.Scroll left or right to move between
hours, minutes, or seconds fields.
Scroll up or down to change hours,
minutes, or seconds.
3. Select Sound, and choose from the list to
modify the sound.
4. To work the timer, select the following
option buttons:
–Start begins the countdown. –Stop pauses the countdown. – Reset clears the timer.
When the countdown is complete, select
Off to
silence the alarm.
Use Stopwatch
From Stopwatch, select the following option buttons:
•Start begins counting.
•Stop pauses counting.
• Reset clears the stopwatch.
Back key to exit.
Press the
56 Tools
Memopad
Write a Memo
1. From New memo, enter the memo.
2. Select Save.
View a Memo
From View memos, select View to open a memo or
Options to access more features.
Edit a Memo
1. From View memos, highlight a memo.
2. Select Options > Edit.
3. Edit the memo, and select Save.
Send a Memo
1. From View memos, highlight a memo.
2. Select Options > Send as sms.
3. Complete the message, and select Send.
Call a Number in a Memo
If you have a phone number in a memo, you can call it.
1. From View memos, highlight a memo.
2. Select Options > Use number.
3. Select a number, and press the Send key.
Lock a Memo
You can lock a memo to prevent it from being edited or erased.
1. From View memos, highlight a memo.
2. Select Options > Lock memo.
To unlock a memo, select
Unlock memo.
Erase a Memo
1. From View memos, highlight a memo.
2. Select Options > Erase > Yes.
Erase All Memos
From View memos, select Options >
Erase all > Yes. Note: Selecting Erase all only erases
unlocked memos.

Bluetooth

Bluetooth® wireless technology enables wireless connectivity with accessories such as headsets, portable GPS devices, and more.
You can connect compatible Bluetooth devices to your phone. To buy Virgin Mobile authorized Bluetooth accessories for your phone, visit
www.virginmobileusa.com.
Enable Bluetooth
Before you can connect your phone with a Bluetooth device, you need to enable the Bluetooth feature on your phone.
From
Settings, select On/Off > On.
User Guide 57
Pair with a Device
To enable your phone to communicate with a Bluetooth device, you need to "pair" the device with your phone. The following instructions describe the process. You may also need to reference the user guide provided with your Bluetooth device.
1. Prepare the Bluetooth device (accessory)
for pairing as described in the device’s user guide.
2. From My devices, select Find new. Your
phone then searches and detects any available Bluetooth devices in the vicinity.
You must enable the Bluetooth feature on your phone.
3. At the device list, highlight a device and
select
Add.
Accept the pairing if prompted.
4. If necessary, enter the password provided
with the Bluetooth device and select
OK.
With the password accepted, the device appears in your device list.
Use Bluetooth Devices
Connect to a Device
Before you can use Bluetooth, you must get your phone ready to communicate with a device, called “connecting.”
To connect your phone to a Bluetooth device, from and select
My devices, highlight a device
Connect.
A notification appears confirming the connection. You can now use the device with your phone.
Disconnect from a Device
From My devices, highlight a connected device and select
Disconnect.
Rename a Device
1. From My devices, highlight a device.
2. Select Options > Rename.
3. Enter a new name and select Save.
Delete a Device
You can delete a Bluetooth device that you have paired your phone with.
1. From My devices, highlight a device.
2. Select Options > Delete > Ye s.
View Device Services
A Bluetooth device paired with your phone may have more than one service profile (such as Headset, Handsfree, and so on). Do the following to check the services available:
1. From My devices, highlight a device.
2. Select Options > Services.
3. At the service list, highlight a profile and
select
Connect to change the active profile.
58 Bluetooth
Change Bluetooth Settings
Turn on or off Bluetooth
You must turn on your phone’s Bluetooth feature to use it with Bluetooth devices.
From
Settings, select On/Off and one of
the following:
•On allows other devices to find your phone.
•Off prohibits your phone from being used
with any Bluetooth wireless technology device. To prolong battery life, it is recommended to turn off Bluetooth when you are not using it.
When you turn on Bluetooth the first time, you need to find your device before pairing with it.
Visibility
Use this setting to control your phone’s Bluetooth visibility to other Bluetooth devices.
From
Settings, select Visibility and one of
the following options:
• Hidden hides your phone from being used
with other Bluetooth devices.
• Visible for 3 min allows other devices three
minutes to find your phone.
• Always visible always allows other devices to
find your phone.
Change Phone’s Name
You can change the name presented for other Bluetooth devices’ search of your phone.
1. From Settings, select Device name.
2. Enter a new name and select Save.
View Supported Services
From Settings, select Device info to view a list of the Bluetooth service profiles your phone supports.

Display

Graphics
Graphics stores your preloaded and
downloaded graphics. You can download wallpapers and screensavers to your phone from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from
your phone using
Download a Graphic
Before downloading, make sure you have enough money in your account; otherwise you can Top-Up your account.
1. From Graphics, select Get more graphics
and search for a graphic.
2. Follow the prompts to purchase and
download the selected graphic.
VirginXL. Charges apply.
User Guide 59
Assign a Graphic
1. From Graphics, browse the Wallpapers, Screensavers, My pictures or other
graphic folders.
2. From a file list, select a graphic.
3. Select Assign and choose how you want to
assign the graphic.
4. Complete the appropriate task.
Set Main Menu View
From Menu style, select one of the following:
•Grid displays icons of each menu item, with
its name at the top of the screen.
•List displays a list of all menu items.
The next time you view the
Menu, your
selected menu style appears.
Set Theme
From Themes, select a color theme for the display background.
Set My Banner
The banner is the personal label for your phone, appearing on the main screen above the time and date.
1. From Greeting banner, select Edit.
2. Press the Back key to clear the
current banner.
3. Enter your new text (up to 14 characters) or
press the
Space key for a blank banner.
4. Select Save.
Set Language
From Language, select a language.
Backlight
Set Display Duration
From Backlight, select Display duration and one of the following:
• Always dim forces the backlight to remain
dim before turning off.
• 7 Seconds, 10 seconds, 15 seconds, or 30 seconds turns backlighting on for the set
time after your last keypress.
• Always bright forces the backlight to remain
bright before turning off.
Set Keypad Duration
From Backlight, select Keypad duration and one of the following:
• Always off forces the backlight to remain dim
before turning off.
• 7 Seconds, 10 seconds, 15 seconds, or 30 seconds turns backlighting on for the
set time after your last keypress.
• Always on forces the backlight to remain
bright before turning off.
60 Display
Enable Auto-Hyphenation
Auto-hyphenation, when enabled, automatically inserts hyphens into your phone numbers to be consistent with the U.S. dialing plan (or the North American Numbering Plan).
From
Auto-hyphen, select Enabled to turn on
auto-hyphenation.
Set Time and Date Format
From Time/Date format, select a time and date format.
Set Brightness
1. From Brightness, scroll to change
the brightness level.
2. Select Save.

Sounds

Your phone has several settings that control the sound. You can select from a variety of ringtones and control the volume.
Set Ringtone Volume
1. From Ringtone volume, scroll right or left
to set the ringtone volume.
2. Select Save.
Set your Ringtone
Use My ringtones to set your ringtone with a preloaded or downloaded ringtone. See “My ringtones” on page 43 for more information.
Set your Business Ringtone
Use Business ringtones to set the ringtone for your business group contacts with a preloaded or downloaded ringtone. See “My ringtones” on page 43 for more information.
Set your Personal Ringtone
Use Personal ringtones to set the ringtone for your personal group contacts with a preloaded or downloaded ringtone. See “My ringtones” on page 43 for more information.
Set Slide Sounds
1. From Slide sounds, select Slide open or Slide close.
2. Select a sound. (Scroll down the list to play
the sounds.)
Set Power On/Off Sounds
From Power on/off sound, select Enabled to have your phone play the sound when turned on.
Set Key Volume
1. From Key volume, scroll right or left to set
the keypad volume.
2. Select Save.
User Guide 61
Set Key Length
From Key length, select one of the following to control your keypad tone duration:
•Normal sets the keypad tones to
normal length.
•Long sets the keypad tones to long length.
Set your TXT Tone
Use TXT tone to set your text message ringtone with a preloaded or downloaded ringtone. See “My ringtones” on page 43 for more information.
Enable Smart Volume
From Smart volume, select Enabled to automatically adjust the volume during a call, based on surrounding noise levels.
Enable Minute Alert
From Minute alert, select Enabled. Your phone alerts you with a short beep ten seconds before each minute passes during a call.
Set Earpiece Volume
1. From Earpiece volume, scroll right or left to
set the earpiece volume.
2. Press the OK key to save.
Set Speakerphone Volume
1. From Speakerphone volume, scroll right or
left to set the speakerphone volume.
2. Select Save.

Convenience

Use this setting to make your phone more convenient to use.
Set Date and Time
In Airplane mode, you can set the time and date manually.
Note: You can only access Set date/time with Airplane mode enabled.
1. From Set date/time, do the following to
change the date:
Scroll left or right to move between the
month, day, and year fields.
Scroll up or down to change the month,
day, and year.
2. Press the OK key to save the date.
3. Do the following to change the time:Scroll left or right to move between the
hour, minute, and AM/PM fields.
Scroll up or down to change the hour,
minute, and AM/PM.
4. Press the OK key to save the time.
5. Select Done.
Enable Airplane Mode
While in an airplane, it is normally required that you turn off your mobile phone because it emits RF signals that interfere with air traffic control. In airplane mode, however, your phone does not emit RF signals.
62 Convenience
You cannot make or receive calls, send text messages, use the Browser or Bluetooth, but you can play games, use the Scheduler, set the clock, and make emergency calls to designated emergency numbers. Please check with uniformed personnel before operating your phone in Airplane mode. From select
Enabled > OK to activate airplane mode.
Airplane mode,
With airplane mode enabled, you can also set the time and date manually.
Auto keyguard
Enable Auto Keyguard
Use Auto keyguard to automatically lock the keypad after 30 seconds of inactivity to prevent accidental key presses. From select
Enable or from the main screen, press and
hold the
Back key.
Auto keyguard,
Unlock Keyguard
From the main screen, select Unlock and press the
OK key to unlock the keypad.
Call Contact using Fast Find
1. From Fast find, select Enabled to turn on
fast find.
2. From the main screen, press the keys
corresponding to the letters of the name you want to find. A matching contact or speed dial entry appears.
3. Scroll to your desired contact and press the Send key to call the number.
Enable Frequent List
From Frequent list, select Enabled. With
Frequent list enabled, the last 15 of your most
frequently called contacts appear at the beginning of your contacts list. Scroll past the double line to view the entire contacts list.
Hold call
Enable Hold Call
Use Hold call to place incoming calls on hold until you are ready to answer them.
Note: The Hold Call feature will not work if the
Open to Answer feature is enabled. See “Enable Open to Answer” on page 66.
1. From Hold call, select Enabled.
If you have not recorded a hold message, you need to record one, such as “Please hold. I’ll answer in a minute.”
2. Record the message twice, as prompted.
3. Select Save or Options and one of
the following:
–Play to replay your message. – Re-record to record your
message again.
–Exit to exit.
The next time a call comes in, you can place it on hold.
User Guide 63
Place a Call on Hold
You can place a call on hold with
Hold call enabled. Note: If you are already on a call and you receive
another call, you cannot place the incoming call on hold. With no call waiting enabled, the call goes to
Voicemail.
When a call comes in, do the following:
1. Select Options > Hold call to place
the caller on hold with your recorded hold message.
2. Select Answer to speak to the caller on hold
or
End Call to hang up without speaking.
Change Hold Call Message
1. From Hold call, select Re-record msg.
2. Record the message twice, as prompted.
3. Select Save to save the message or Options
and one of the following:
–Play to replay your message. – Re-record to record your
message again.
–Exit to exit.
Use 1-Touch Dialing
The 1-Touch Dialing feature is the fastest way to call a speed dial location. To call a contact with speed dial, press and hold the speed dialing location.If it is a two-digit location, press the first digit briefly, then press and hold the second digit.
Note: The 1-Touch Dialing feature is the fastest
way to call a speed dial location. To call a contact with speed dial, press and hold the speed dialing location. If it is a two-digit location, press the first digit briefly, then press and hold the second digit.
From
1-Touch dialing, select Enabled to turn on
1-touch dialing.
Customize Keys
You can modify the Navigation key settings to set up your desired shortcut.
1. From Customize keys, select Left nav key, Right nav key, or Down nav key.
2. Select your desired menu option for the
targeted key shortcut.
Missed Call Alert
From Missed call alert, select Enabled to enable an alert reminder for missed calls.

Call options

Voice dialing
Use the following features to customize the voice commands.
Enable Automatic Add
From Automatic add, select Enabled to automatically add a contact to your voice dial list when you create a new contact.
64 Call options
Set Expert Mode
Use Expert mode to speak a command after you hear a tone instead of following the initial voice prompts.
From
Expert mode, select one of the following:
•Normal sets the phone to default
voice prompts.
•Expert sets the phone to sound tones
instead of voice prompts.
Set Display Results
You can set the phone to display up to three voice recognition contacts when calling or searching for a contact with voice commands.
From
Display results, select Single best or
Three best.
Set Digit Lengths
You can set the number of digits used for a phone number in your voice dial list.
From
Digit lengths, select one of the
following options:
• North american recognizes only 7, 10, and
1 + 10 digits in a phone number.
• Permit all allows 4-14 digits in a
phone number.
Voice answer
Enable Voice Answer
You can set your phone to answer a call with your voice when using a hands-free accessory.
1. From Auto answer, select Disabled.
2. From Headset sound, select Outofheadset.
3. From Voice answer, select With accessory.
Answer Using Voice Answer
When you receive an incoming call, the phone prompts “Incoming call, answer?”. With the caller recognized as a contact entry in your phone, the phone prompts “Incoming call from (Name), answer?” Do one of the following:
Say “Yes” or press any except the End key to
answer the call.
Say “No” or press the End key to
ignore the call.
Remain silent. The voice alert repeats twice
and the phone rings once before returning to the main screen.
Use Voice Training
If your phone has trouble recognizing your voice, you can train your phone to recognize specifically your voice for numbers.
1. From Voice training, read the message and
select
OK > Train numbers > OK.
2. Follow the prompts for each number until
training is complete.
Note: You must read the numbers digit by digit for
voice training to work.
User Guide 65
Enable Auto-Answer
From Auto answer, select After 5 seconds. The phone automatically answers after five seconds with a headset attached.
Enable Open to Answer
From Open to answer, select Enabled to answer calls by opening the phone.
Enable Any Key
From Any key, select one of the following:
• Any key mute to silence calls when you
press any key except for the
Speakerphone key.
• Any key answer to answer calls when you
press any key except for the
Navigation key.
Send or
End, Back, or

Security

This section describes all the features involved in securing your phone and preventing access to personal information. All security features are shielded by a four-digit lock code (by default the last 4 digits of your phone number).
Lock phone
Set Lock Phone
With your phone locked, you can call only emergency numbers or Virgin Mobile’s customer service number. You can still receive incoming calls.
1. From Security, enter your four-digit
lock code.
2. Select Lock phone > OK and one of
the following:
– Never leaves the phone always unlocked. – On power up locks the phone every time
you turn it on.
–Now locks the phone immediately.
Unlock the Phone
1. From the main screen, select Unlock.
2. Enter your four-digit lock code.
Change Lock Code
Change your lock code from the default provided by Virgin Mobile.
1. From Security, enter your four-digit
lock code.
2. Select Change lock code > Yes .
3. Enter a new four-digit code.
4. Re-enter your new lock code.
Assign Special numbers
Use Special numbers (in case of emergency numbers) to specify three personal phone numbers you can call with your phone locked.
1. From Security, enter your four-digit
lock code.
2. Select Special numbers.
3. Select an Unassigned slot.
66 Security
4. Enter the number and select Done.
You can view these numbers only when entering them for the first time.
To make a call to an ICE number from a locked phone, you must dial the number (including area code) exactly as stored in
Special numbers.
Erase All Contacts
1. From Security, enter your four-digit
lock code.
2. Select Erase contacts > Ye s > Yes to erase
all entries from your contacts list.
Note: You cannot recover deleted information.
Erase All Downloads
1. From Security, enter your four-digit
lock code.
2. Select Erase downloads > Ye s > Ye s to
erase all your downloaded (excluding the preloaded) content.
Note: You cannot recover deleted information.
Contact Virgin Mobile for more information.
Reset your Phone Settings
1. From Security, enter your four-digit
lock code.
2. Select Reset phone > Ye s to reset your
phone settings to the factory default, deleting all your custom settings.
Note: You cannot recover deleted information.

Messaging

Use Messaging to set up the settings affecting all messages. See “Message Settings” on page 23 for more information.

Network

Enable Privacy Alert
From Privacy alert, select Enabled to set your phone to alert you when enhanced digital CDMA privacy is lost or regained.
Set Location Information
Use Location to share your location information with network services other than emergency services (for example, 911, 111, 999 and 000) in serviced areas. This feature works only when your phone is in digital mode. You do have the option of turning off the locator to emergency services.
From
Location, select one of the following:
•911 only (default) shares your position
information only with emergency services when you call your 3-digit emergency code.
• Location on shares your position
information, in addition to emergency services.
User Guide 67

Accessories

Set Headset Sounds
With a headset attached to your phone, you can play the ringtone through the headset or phone speaker.
From
Headset sound, select Out of phone
(ringing from the phone speaker) or
Outofheadset (ringing from the headset).
Enable Power backlighting
From Power backlighting, select Always on have the backlight always on whenever the phone detects external power.
Charge time may increase, preventing the phone from reaching its complete charge level.
Connect to TTY Device
You can connect the phone to a teletype (TTY) device for the hearing impaired.
1. Connect the TTY device to your phone.
2. From TTY, select OK to clear
the notification.
3. Select one of the following: – TTY off disables TTY. – TTY on enables TTY devices. – TTY on + talk enables TTY devices and
voice carry over.
– TTY on + hear enables TTY devices and
hearing carry over.
Connect to Hearing Aid Device
With a T-coil hearing aid device connected, you can enable the hearing aid feature.
1. Connect the T-coil hearing aid device to
your phone.
2. From Hearing aid, select OK > Enabled.
Memory card
Choose Files to Save
1. From Memory card, select Files to save to
choose what files you save to your memory.
2. Select file types from the list provided. A
checkmark appears next to each file type that is saved to the memory card. Press the key to add or remove checkmarks.
3. When finished, select Done.
Format Memory Card
From Memory card, select Format card > Yes to format your memory card.
Note: Formatting erases all current information
on the memory card.
Check Space on Memory Card
From Memory card, select Card memory to check how much space is left on your memory card.
OK
68 Accessories

Phone info

Check your Phone Number
From My phone number, check the number of your phone.
Check your Phone Memory
From Phone memory, check the memory usage of your phone.
View Build Information
From Version info, check your phone’s software and hardware information.
View Phone Icons
From Icon keys, check the icons used in your phone.
User Guide 69

14 Voice Commands

You can do certain commands through voice recognition. To control the settings associated with voice commands, see “Voice dialing” on page 64.

Call a Contact

1. From the main screen, press and hold the Send key. The phone prompts, “Say a
command”.
2. Say “Contact” and then name of the person
you want to call. The phone prompts, “Please repeat” or “Say
a name” if it does not recognize the name. If the name you spoke matches a contact in the voice dial list, the phone prompts: “Name, correct?” Say “Yes” to make the call, “No” to select a similar name, or “Cancel” to cancel the phone call.
If the phone finds multiple voice tags that sound like the name you said, the phone will list the names, you will be asked to verify which name you want to call. Say “Yes” when you hear the correct name. Say “No” when you hear an incorrect name.
3. Press the End key to end the call.
To modify your voice dial list, see “Enable Voice Dial Tags” on page 32.

Call a Number

1. From the main screen, press and hold
the
Send key. The phone prompts, “Say
a command”.
2. Say “Dial Number” and then speak the digits
of the number you want to call. If you pause, the phone prompts you, “Did you say <number>” or “Say a number” if it does not recognize the name. Say “Yes” to make the call, “No” to cancel the phone call.
3. Press the End key to end the call.

Use a Shortcut

1. From the main screen, press and hold
the
Send key. The phone prompts, “Say
a command”.
2. Say the name of the menu item you want to
access or say “Shortcuts” to view a list of menu items. The phone prompts, “Say one of the shortcuts”.
3. Say the name of the menu item you
want to access.
70 Call a Contact

Play a Playlist

1. From the main screen, press and hold
the
Send key. The phone prompts, “Say
a command”.
2. Say “Play” and then a playlist name. If you
pause, the phone prompts you to say a playlist name.
3. Say “Yes” to confirm your choice.

Find a Contact

1. From the main screen, press and hold
the
Send key. The phone prompts, “Say
a command”.
2. Say “Find Contacts”. The phone prompts,
“Say a name”.
The phone prompts, “Please repeat” or “Say a name” if it does not recognize the name. If the name you spoke matches a contact in the voice dial list, the phone prompts: “Name, correct?” Say “Yes” to display the contact, “No” to select a similar name, or “Cancel” to cancel the search.
Note: You can only search for contacts that are in
the voice dial list.
User Guide 71

15 Getting Help

Customer Support

To contact Virgin Mobile’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail:
Go to www.virginmobileusa.com.
Dial *VM from your Virgin Mobile phone.
Dial 888-322-1122 from any phone.
For questions about the phone features, refer to the materials provided with your phone, or visit
www.virginmobileusa.com.
For additional questions, you may contact the Kyocera Wireless Corp. Customer Care Center in any of the following ways:
Web site: www.kyocera-wireless.com.
Email: phone-help@kyocera-wireless.com.
Phone: 1-800-349-4478 (U.S. and Canada) or
1-858-882-1401.
Before requesting support, please try to reproduce and isolate the problem. When you contact the Customer Care Center, be ready to provide the following information:
The name of your service provider:
Virgin Mobile.
The actual error message or problem you
are experiencing.
The steps you took to reproduce the problem.
The phone’s mobile equipment ID (MEID).
To locate the MEID, select
Tools & Settings > Phone info > My phone number
Menu >
and scroll down.

Qualified Service

If the problem with your phone persists, return the phone with all accessories and packaging to the dealer for qualified service.

Phone Accessories

To shop for accessories for your phone, visit
www.virginmobileusa.com or www.kyocera-wireless.com/store.

Become a Product Evaluator

To participate in the testing and evaluation of Kyocera Wireless Corp. products, including cellular or PCS phones, visit
beta.kyocera-wireless.com.
72 Customer Support

Consumer Limited Warranty

Kyocera Wireless Corp. (“KYOCERA”) offers you a limited warranty that the enclosed product or products (the “Product”) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from an authorized supplier. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product. This limited warranty is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product.
KYOCERA shall, at its sole and absolute discretion, either repair or replace a Product (which unit may use refurbished parts of similar quality and functionality) if found by KYOCERA to be defective in material or workmanship, or if KYOCERA determines that it is unable to repair or replace such Product, KYOCERA shall refund the purchase price for such Product, provided that the subject Product (i) is returned, with transportation prepaid, to a KYOCERA authorized service center within the one year warranty period, and (ii) is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period (“Proof of Purchase”).
User Guide 73
After the one year warranty period, you must pay all shipping, parts and labor charges.
This limited warranty does not cover and is void with respect to the following: (i) any Product which has been improperly installed, repaired, maintained or modified; (ii) any Product which has been subjected to misuse (including any Product used in conjunction with hardware electrically or mechanically incompatible or used with accessories not approved by KYOCERA), abuse, accident, physical damage, abnormal operation, improper handling, neglect, exposure to fire, water or excessive moisture or dampness or extreme changes in climate or temperature; (iii) any Product operated outside published maximum ratings; (iv) cosmetic damage; (v) any Product on which warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) cost of installation, removal or reinstallation; (vii) signal reception problems (unless caused by defects in material and workmanship); (viii) damage the result of fire, flood, acts of God or other acts which are not the fault of KYOCERA and which the Product is not specified to tolerate, including damage caused by mishandling, shipping and blown fuses; (ix) consumables (such as fuses); or (x) any Product which has been opened, repaired, modified or altered by anyone other than KYOCERA or a KYOCERA authorized service center.
USE ONLY KYOCERA APPROVED ACCESSORIES WITH KYOCERA PHONES. USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE PHONE WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE PHONE.
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT (FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT.
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU “AS IS”.
KYOCERA MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
For warranty service information, please call the following telephone number from anywhere in the continental United States and Canada: 1-800-349-4478 or 858-882-1401; or contact KYOCERA at the following address: 10300 Campus Point Drive, San Diego, California, 92121-1582, USA, Attention: Technical Support.
DO NOT RETURN YOUR PRODUCTS TO THE ABOVE ADDRESS. Please call or write for the location of the Kyocera Wireless Corp. authorized service center nearest you and for procedures for obtaining warranty service.

Index

Numerics
1-touch dialing, 64
A
accessories, 4, 72
headsets, 68 T-coil hearing aid, 68 TTY device, 68
airplane mode
set date and time
alarm clock, 55 alerts
, 7
LED messages, 23 minute, 62 missed calls, 64 pages, 23 scheduler, 54 voice privacy, 67
applications
downloading running, 45
auto-hyphenation, 61
B
backlighting, 60 banner, 60 battery
charging drain, 2 installing, 1, 3 recharging, 1 safety guidelines, 2
Bluetooth
activating adding devices, 58
User Guide 75
, 62
, 45
, 1, 3
, 57, 59
changing phone name, 59 connecting, 58 connecting devices, 58 deleting devices, 58 pairing, 58, 59 renaming devices, 58 visibility, 59
bookmarks, 49 browser
bookmarks launching, 49 navigating, 49 searching, 49
C
calculator, 55 calendar, see scheduler call history, see call lists call lists
all erasing, 34 incoming, 33 missed, 33 outgoing calls, 33 saving numbers, 34 sending messages, 34 viewing contacts, 34
call logs, see call lists call timers
all incoming, 34
calls
answering any key answer, 66 auto answer, 3, 66, 68
, 49
, 34
, 34
, 10
call lists, 34 emergency, 11, 12 ending, 11 making, 10 open to answer, 66 placing on hold, 64 redialing, 10 silencing, 11 timing, 62 voice answer, 65 voice commands, 70
camera, 47
brightness, 48 color tone, 48 date stamp, 48 multishot, 48 picture quality, 48 resolution, 47 self timer, 47 shutter sound, 48 taking pictures, 47
white balance, 48 CDMA privacy, 67 charging, 1, 3 consumer limited warranty, 73 contact groups, 30 contacts, 26
adding, 27
adding prefixes, 29
assigning alerts, 29
assigning pictures, 29
calling, 28
changing primary number, 29
editing, 28
erasing, 30, 67 number types, 28 sending messages, 28 viewing, 27 voice search, 71
web addresses, 30 contacts list, 27 conventions, using this guide, 9 countdown timer, 56
D
display
brightness
, 61
language, 60
time and date, 61 drafts folder, 19
E
earpiece, 10 emergency calls, 11, 12 emergency numbers, 66 emergency services, 67
F
Facebook, 49 fast find, 63 frequent list, 63
G
games
downloading
, 44
playing, 44 graphics
assigning
, 44, 60
downloading, 44, 59 groups
adding
, 30
adding contacts, 29
assigning alerts, 31
assigning pictures, 31
76
editing, 31 erasing, 31 sending messages, 30, 31 viewing, 30
groups list, 30
H
headset sounds, 68 headsets
auto answer
, 66, 68
voice answer, 65
hold calls
activating
, 63
changing message, 64
I
in case of emergency, 66 inbox, 20 incoming calls, 33 installing, 1, 3 Internet, 49
K
keyguard
activating
, 63
unlocking, 63
L
language, 60 LED behavior, 7 location information, 67 lock code, 66
M
media files
assigning
, 45
details, 45 erasing, 46 locking, 45 modifying, 45
online locations, 45 renaming, 45
zoom, 46 media gallery, 43 media player, 35
auto turn off, 39
Bluetooth, 39
looping tracks, 38
shuffle, 38 memopad, 57
calling numbers, 57
creating memos, 57
editing memos, 57
erasing memos, 57
locking memos, 57
sending memos, 57
viewing memos, 57 memory card
checking memory
formatting, 3, 68
saving files, 68 menus
media gallery
messaging, 16
recent calls, 33
setting main view, 60
settings, 50
tools, 51 messages
adding addresses
adding contacts, 18
adding groups, 18
adding preset text, 19, 23
alerts, 23
attaching contacts, 19
attaching pictures, 19
attaching sounds, 19
, 68
, 43
, 18
calling numbers, 21 checking status, 22, 23 completing drafts, 19 creating, 17 erasing, 24, 25 forwarding, 20 locking, 21 online locations, 18 playing attachments, 21 previewing, 19 recent calls, 18 recent list, 18, 24 replaying, 22 replying, 20, 21 saving, 21, 24 saving addresses, 18 saving attachments, 21 saving drafts, 18 saving preset text, 19 signature, 23 unable to send, 23 viewing information, 22 viewing sender, 21 viewing slides, 21 web addresses, 21
missed calls, 33
alerts, 64 multimedia, 43 multimedia messages, 17
auto retrieve, 20, 24
CC/BCC fields, 24
prompt, 20 music
erasing
, 37
locking, 37
playlists, 36, 37, 38
searching, 36, 37, 38
voice commands, 71
my account, 40
activating, 4 check balance, 40 programming phone, 4
top-up, 40 my games, 44 my graphics, 44, 59 my music, 35, 44 my other stuff, 45 my phone number, 32 my ringtones, 43, 61, 62 my themes, 44 MySpace, 49
N
navigation shortcuts, 64 notifications
, 20
messages
voicemail, 22 number prefixes, 29 number types, 28
O
outbox, 23 outgoing calls, 33 overview, 6
P
pages
alerts
, 23
phone
accessories
, 4, 72
answering calls, 10
build information, 69
changing lock code, 66
codes, 27
extensions, 27
icons, 69
locking, 66 making calls, 10 overview, 6 programming, 4 service, 72 turning on, 10 user guide, 69
picture messages, see multimedia
messages
pictures
frames
, 48
slideshow, 46 taking, 19, 47 viewing, 47
playlists
adding songs
, 36
creating, 36 erasing, 36
playing, 36 power on sounds, 61 preset text, 19, 23 primary number, 29 product evaluation, 72
Q
quick alarm, 55
R
recharging, 1 ringtones
downloading
S
, 43
scheduler, 52
alerts, 54
auto erase, 54
copying events, 53
creating events, 52
day view, 53
User Guide 77
editing events, 53 erasing events, 54 event priority, 54 event reminders, 54 finding dates, 53 finding events, 53 month view, 53 sending events, 53 silent mode, 54 sorting events, 53
work hours, 54 security, 66 sent messages folder, 22, 24 settings
accessories
camera, 47
convenience, 62
network, 67
scheduler, 54
security, 66
sounds, 61
voice commands, 64 slide sounds, 61 slideshow, 46 smart sound, 62 sounds
power
recording, 19 speakerphone, 10, 11 speed dial list
adding contact
editing, 31, 32
using, 11 stopwatch, 56
T
T-coil hearing aid, 68 teletype device, 68
78
, 68
, 61
, 29
text entry, 13, 15
modes, 13, 24
numbers, 13 text messages, 17, 20 themes, 60 timer, 56 tip calculator, 55 tools, 51
alarm clock, 55
calculator, 55
memopad, 57
scheduler, 52
stopwatch, 56
timer, 56
tip calculator, 55
voice memos, 52
world clock, 56 top-up, 40
U
user guide, 69
V
Virgin Mobile
account information VirginXL
ending
, 42
navigating, 42 voice commands, 64, 70
display results, 65
expert mode, 65
finding contacts, 71
making calls, 70
playing music, 71
shortcuts, 70
voice training, 65 voice dial list
automatic add
, 64
, 40, 41
digit lengths, 65
editing, 32 voice dialing, 11 voice memos, 52
playing, 52
recording, 52 voicemail
checking
, 22
configuring, 22 volume
adjusting
, 11
earpiece, 62
keypad, 61, 62
ringers, 61
smart sound, 62
speakerphone, 62
W
warranty, 73 web browser, 49 world clock, 56
Kyocera Wireless Corp. www.kyocera-wireless.com 82-R5601-2EN, Rev. 001
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