* Press any button to return.
** If GPS is providing valid position
data to the antenna, manual entry
of latitude/longitude is not available.
*
*
*
*
**
*
TracVision G8
Owner’s Manual
This manual provides detailed instructions on the proper
operation, installation, configuration, troubleshooting, and
maintenance of the KVH TracVision G8 system. For operation
instructions, refer to the Guide to Operation. For installation,
configuration, troubleshooting, and maintenance instructions,
refer to the Guide to Technical Information.
Throughout this manual, important information is marked for
your attention by these icons:
This guide explains everything you need to know to operate your
TracVision G8 system. For detailed installation, configuration,
troubleshooting, and maintenance information, please refer to the Guide
to Technical Information.
Guide to Operation
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1System Overview
A complete satellite TV system, illustrated in Figure 1, includes
the TracVision G8 antenna unit connected to the Master Control
Unit (MCU), an IRD (satellite TV receiver), and a television set.
System Compatibility
The TracVision G8 is fully compatible with Digital Video
Broadcasting (DVB
®
) satellites, as well as DIRECTV®‘s Digital
Satellite Service (DSS) satellites. The system is also fully
compatible with KVH’s TracNet
™
2.0 Mobile High-speed Internet
System (for more information about TracNet 2.0, please visit our
web site at www.kvh.com).
In-motion Tracking
The TracVision G8 uses a state-of-the-art actively stabilized
antenna system. The antenna’s built-in global positioning system
(GPS) allows the system to calculate the precise azimuth and
elevation to the satellite from your vessel’s current location,
ensuring the shortest possible satellite acquisition time. Once the
satellite is acquired, the antenna gyros continuously measure the
heading, pitch, and roll of your vessel and send commands to the
antenna motors to keep the antenna pointed at the satellite at all
times.
Figure 1
TracVision G8 System Diagram
Figure 2
TracVision Identifies and
Compensates for Vessel Motion
European TracVision G8 systems
can be connected to four satellite
receivers via four RF cables.
TracVision G8 Antenna
9-36 VDC
120 Watts
Master Control
Unit (MCU)
PC Diagnostics
Power/Data
RF
RF
Options Purchased Separately
Satellite Receiver 1
Satellite Receiver 2
TV 1
TV 2
TracVision
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TracVision G8 Owner’s Manual - Guide to Operation
Satellite Library
Your TracVision G8 includes a pre-programmed satellite library
of North American, European, and Latin American satellite
services. If the satellite service you wish to receive is not already
in the satellite library, an authorized technician can add two
additional satellites of your choice to the library.
System Components
Your TracVision G8 system includes the following components:
Antenna Unit
The antenna unit houses the antenna positioning mechanism, low
noise block (LNB), GPS, and three-axis sensor within a molded
ABS radome. The European version includes a skew control
mechanism that automatically adjusts the antenna’s skew to
account for regional changes and different satellite services.
Power, signal, and control cabling from belowdecks units are
connected to the antenna at the rear of the baseplate.
Master Control Unit
The MCU is the user interface, providing access to the system
and its functions through an LCD and three soft keys. The MCU
also serves as the system’s junction box, allowing the system to
use ship’s power and supply and receive data to/from the
TracVision G8. The MCU can accept any power input between 9
and 36 volts DC; its power supply provides power to the antenna
and galvanically isolates the TracVision G8 system.
Integrated Receiver Decoder (IRD)
The IRD (purchased separately) receives satellite signals from the
antenna unit for signal processing and channel selection, and
sends the signals to the TV set for viewing. Please refer to the
user’s manual provided with your selected IRD for complete
operating instructions.
Guide to Operation
54-0198
5
2Receiving Satellite Signals
For TracVision G8 to receive satellite TV signals, the antenna
must have a clear line of sight to the satellite. If you only receive
intermittent signals or the antenna cannot find the satellite, check
around your vessel for any objects that could be blocking the
signal, such as other vessels, trees, buildings, other onboard
equipment, etc.
You must also be located within the selected satellite’s coverage
area in order to receive its signal. Refer to your satellite television
service manual to check the viable coverage area. For your
convenience, KVH provides links to several web sites that offer satellite
coverage information. Simply go to our web site at: www.kvh.com/
footprint/index.html.
Figure 3
Be Aware of Objects that Might
Block the Satellite Signals
TracVision
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TracVision G8 Owner’s Manual - Guide to Operation
3Turning On the System
The TracVision G8 system is easy to use. Antenna unit
initialization and satellite acquisition are completely automatic.
To use the TracVision G8 system, follow the steps below.
1. Turn on the IRD and the television. (Refer to your
IRD user’s manual for complete operating
instructions for the IRD.)
2. Apply power to the TracVision G8 antenna.
3. Minimize turning the vessel for two minutes after
turning on the antenna to allow the antenna gyro to
initialize properly.
To minimize the time it takes the
antenna to acquire the satellite, do
not change the channel during the
startup process or cable unwrap.
Guide to Operation
54-0198
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4Changing Channels and
Switching to the Second Satellite
TracVision G8 can have a pair of satellites installed, either one of
which can be the active satellite selection. There are several
methods of selecting whether your TracVision G8 will track
Satellite A or Satellite B based upon your location, type of install,
IRD, and selected satellite service.
European Satellite Subscribers
If you are not using a multiswitch, switching from one satellite to
the other is as easy as changing the channel using the IRD remote
control. TracVision G8 will automatically switch from Satellite A
to Satellite B and back again as necessary to receive your selected
channel. If you are using a multiswitch, use the MCU switching
option described in “Switching Satellites Using the MCU” on
page 8.
DIRECTV Satellite Subscribers
DIRECTV subscribers in certain regions of the United States will
require a DSS Plus
™
IRD to receive broadcasts from multiple
satellites.
If connected to the antenna’s RF1 connector, the DSS Plus IRD
allows you to switch channels using the IRD remote control. If
you are a DIRECTV subscriber, but do not have a DSS Plus IRD,
or you are using a multiswitch, use the MCU switching option
described in “Switching Satellites Using the MCU” on page 8.
EchoStar and ExpressVu Satellite Subscribers
EchoStar and ExpressVu subscribers will need to use the MCU
switching option, as described in “Switching Satellites Using the
MCU” on page 8.
DIRECTV Latin America Subscribers
If your TracVision G8 is equipped for use with the DIRECTV
Latin America service, your antenna will search for and receive
signals from one satellite (Galaxy 8W or Galaxy 8E). Therefore,
there is no need to switch satellites.
The satellite configuration on
your IRD must match the satellite
setting on the TracVision G8
system.
Satellite A on the TracVision G8
must be the same satellite as IRD
Alternative 1 (or A, based on your
IRD) and must be assigned the IRD
DiSEqC 1 setting.*
Satellite B on the TracVision G8
must be the same satellite as IRD
Alternative 2 (or B, based on your
IRD) and must be assigned the IRD
DiSEqC 2 setting.*
Refer to your IRD user manual for
complete instructions for your IRD.
*DiSEqC settings only apply to
European systems and DIRECTV
DSS Plus
™
IRDs.
When you switch from one satellite
to another, all IRDs connected to
the system will receive signals from
the new satellite.
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TracVision G8 Owner’s Manual - Guide to Operation
Switching Satellites Using the MCU
If you’re unable to switch between satellites using the IRD
remote control, use the MCU front panel buttons to select
between Satellite A and Satellite B. Press the left button to select
Satellite A and the right button to select Satellite B.
5Watching Television
TracVision G8 is designed to operate as efficiently and as reliably
as possible both when your vessel is in motion and at rest.
Cable Unwrap
The antenna can rotate a full 720° before reaching the end of its
cable. If it does so, the system automatically unwraps the cable
by quickly rotating the dish in the opposite direction. During this
time, your television transmission will freeze momentarily while
the cable unwraps and the antenna reacquires the satellite.
Conical Scan Tracking
The antenna uses conical scanning to maintain peak signal
strength to the receiver and to update the satellite’s position.
When conical scan tracking is active, the antenna moves
continually in a circular motion to sweep across the satellite’s
peak signal. The signal strength is then fed back to the control
circuits to keep pointed in the direction of the strongest signal.
If the satellite signal is lost while the system is in conical scan
track mode, the control software imposes a 15-second time-out
delay. If the signal is not regained during that time, the antenna
will search for the satellite signal. This is an automatic process
that does not require user intervention.
Figure 4
Switching Satellites Using
the MCU
European systems only:
Using the MCU to switch between
satellites disables the system’s
DiSEqC monitoring.You will not be
able to use the IRD to switch
between satellites unless the
system is restarted.
Track Installed
Satellite A
Track Installed
Satellite B
Guide to Operation
54-0198
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Sleep Mode
When the vessel has come to a stop and holds its position for one
minute (e.g., at a dock), the antenna unit enters Sleep Mode,
which locks the antenna in place to conserve power. As soon as
the vessel moves beyond a 1° - 2° window, or the RF level
changes significantly, Sleep Mode automatically turns off and the
system begins tracking the satellite again (or enters Search mode
to find the satellite).
6Internet Access
Your TracVision G8 can receive high-speed Internet data when
used in conjunction with KVH’s TracNet 2.0 Mobile High-speed
Internet System. With TracNet 2.0, you get broadband Internet
access on the move via satellite downloads and a wireless return
path. For more information about TracNet 2.0 in North America
and Europe, please visit our web site atwww.kvh.com.
If you prefer, you may disable the
Sleep Mode function. Refer to
“Turning Sleep Mode On/Off” on
page 70for details.
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TracVision G8 Owner’s Manual - Guide to Operation
7Using the MCU Interface
All TracVision G8 operations are controlled and monitored using
the MCU. An LCD display shows configuration data and three
soft keys enable you to perform basic menu-driven tasks.
During the TracVision G8 installation process, the satellite
selections should have been configured to your specifications as
detailed in the Guide to Technical Information. Once the system is
installed and functioning properly, the system will function
automatically.
However, there may be instances in which you need to access
certain settings via the MCU interface. To assist you, KVH has
provided the following information resources:
Quick Reference Guide:
The quick reference guide on the inside front cover
of this manual illustrates the main display and the
overall menu structure, allowing you to easily and
quickly navigate among the MCU menus.
Section 3 in the Guide to Technical Information:
Section 3, “Using the MCU Interface,” on page 57 of
the Guide to Technical Information provides a
detailed explanation of every menu option and
system configuration setting. These menus should,
for the most part, be accessed by authorized
technicians. The following are the most commonly
used menu functions:
Menu FunctionPurposeSee Page:
Install Satellite Install a satellite to track 63
Set Sleep On/Off Turn Sleep Mode on or off 70
Set Brightness Adjust the MCU display’s brightness 80
This guide explains how to install, troubleshoot, and maintain the
TracVision G8 system. For complete operation instructions, please refer
to the Guide to Operation at the front of this manual.
Introduction
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1 – Introduction
This section provides a basic overview of the TracVision G8 system. It
explains how the system works and describes the function of each
component.
A complete satellite TV system, illustrated in Figure 1-1, includes
the TracVision G8 antenna unit connected to the Master Control
Unit (MCU), an IRD (satellite TV receiver), and a television set. A
desktop or laptop computer is used to conduct diagnostics.
System specifications are provided in Appendix A on page 127.
System Compatibility
The TracVision G8 satellite antenna is fully compatible with
Digital Video Broadcasting (DVB
®
) satellites, as well as
DIRECTV
®
‘s Digital Satellite Service (DSS) satellites. The
system is also fully compatible with KVH’s TracNet
™
2.0 Mobile
High-speed Internet System (for more information about
TracNet 2.0, please visit KVH’s web site at www.kvh.com).
In-motion Tracking
The TracVision G8 uses a state-of-the-art actively stabilized
antenna system. The antenna’s built-in GPS allows the system to
calculate the precise azimuth and elevation to the satellite from
your vessel’s current location, ensuring the shortest possible
satellite acquisition time. Once the satellite is acquired, the
antenna gyros continuously measure the heading, pitch, and roll
of your vessel and send commands to the antenna motors to keep
the antenna pointed at the satellite at all times.
Figure 1-1
TracVision G8 System Diagram
Figure 1-2
TracVision Identifies and
Compensates for Vessel Motion
European TracVision G8 systems
can be connected to four satellite
receivers via four RF cables.
TracVision G8 Antenna
9-36 VDC
120 Watts
Master Control
Unit (MCU)
PC Diagnostics
Power/Data
RF
RF
Options Purchased Separately
Satellite Receiver 1
Satellite Receiver 2
TV 1
TV 2
TracVision
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TracVision G8 Owner’s Manual - Guide to Technical Information
Satellite Library
Your TracVision G8 includes a pre-programmed satellite library
of North American, European, and Latin American satellite
services. When configuring the TracVision G8, you may choose a
pair of satellites from the library to be active in the system and
with your IRD.
Table 1-1 lists the possible satellite pairs that may be selected in
North America, and Table 1-2 lists the satellites that can be
programmed in Europe (as long as the paired satellites are within
range of the TracVision antenna). In Latin America, the system
can track either Galaxy_8W or Galaxy_8E to receive DIRECTV
Latin America service (Latin American LNB required). If the
satellite service you wish to receive is not listed in the satellite library,
you may add two additional satellites of your choice to the library.
TracVision G8’s default satellite
pairs are:
N. America (US DIRECTV):
DSS_101 & DSS_119
Europe:
Astra1 & HotbirdWB
L. America (DIRECTV LA):
Galaxy_8W & None
Table 1-2
Available Satellites - Europe
(European LNB/Feed Tube
Assembly Required)
Table 1-1
Available Satellite Pairs
- North America
(North American LNB Required)
Any two of the European satellites listed below can be paired together, as
long as the satellites are within range of the antenna:
Your TracVision G8 system includes the following components:
Antenna Unit
The antenna unit houses the antenna positioning mechanism, low
noise block (LNB), GPS, and three-axis sensor within a molded
ABS radome. The European version includes a skew control
mechanism that automatically adjusts the antenna’s skew to
account for regional changes and different satellite services.
Power, signal, and control cabling from belowdecks units are
connected to the antenna at the rear of the baseplate.
Master Control Unit (MCU)
The MCU is the user interface, providing access to the system
and its functions through an LCD and three soft keys. The MCU
also serves as the system’s junction box, allowing the system to
use ship’s power, and supply and receive data to/from the
TracVision G8. The MCU can accept any power input between 9
and 36 volts DC; its power supply provides power to the antenna
and galvanically isolates the TracVision G8 system.
Integrated Receiver Decoder (IRD)
The IRD (purchased separately) receives satellite signals from the
antenna unit for signal processing and channel selection, and
sends the signals to the TV set for viewing. Please refer to the
user’s manual provided with your selected IRD for complete
operating instructions.
Before you can start watching
satellite TV using your TracVision
antenna, you will need to activate
your IRD. Refer to Section 2.6,
“Activating/Programming the IRD,”
on page 40for details.
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TracVision G8 Owner’s Manual - Guide to Technical Information
1.3Materials Provided with the
TracVision G8
Table 1-3 lists the components and materials in the TracVision G8
shipping carton.
ComponentKVH Part No.
Antenna unit02-1262-01
†
02-1262-03
††
02-1262-04
†††
Master control unit (MCU)02-1265
Installation kitpack72-0127
Data/power cable, 100 ft.(30 m)32-0744-100
TracVision G8 Owner’s Manual54-0198
†
North American system
††
Latin American system
†††
European system
Table 1-3
TracVision G8 Packing List
For a list of items supplied in the
kitpack, see Table 2-3 on page 22.
Installation
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2 – Installation
This section explains how to install, configure, and test the
TracVision G8 system. Follow the simple procedures in this section
sequentially to ensure a safe and effective installation.
KVH recommends that a KVH-authorized technician install the
TracVision G8 system. Installers should have experience
installing electronic equipment on a vessel.
Materials and Equipment Required for Installation
Before you begin installing the TracVision G8 system, you need to
verify that you have all of the following tools and materials:
•Electric drill and
1
⁄2" (13 mm) drill bit
•17 mm socket wrench
•
9
⁄
16" open-end wrench
•Flat head and Phillips screwdrivers
•Light hammer; center punch; tape; scriber/pencil
•Wire strippers
•A PC with terminal emulation software such as
Windows Hyperterminal or PROCOMM
•Quick-tripping circuit breaker or fuse rated for
30 amps
•RG-11 cable(s) with F-type connectors (refer to
Table 2-1 to determine the number of RF cables needed)
Connecting to:# RF Cables
North American Systems
One IRD1
Two IRDs2
Two or more IRDs2*
European Systems
One IRD1
Two IRDs2
Three IRDs3
Four IRDs4
More than four IRDs4*
RG-11 with F-type connectors is
required for all RF wiring. Use of
any other cable will result in
degraded performance, which is not
covered by the KVH warranty.
You may want to connect four RF
cables to the antenna in all cases.
That way, if an IRD is added (or the
system is converted from North
American to European use) in the
future, no additional RF cables will
need to be run.
Plan the entire installation before
proceeding! Take into account
antenna unit placement, cable
running distances between units,
and accessibility to the equipment
after installation.
If you are prewiring the system,
be sure to route the N-type
connector end of the data/power
cable to the antenna location and
the F-type connector end to the
belowdecks MCU (see Figure 2-8
on page 28).
•Power cable to connect the MCU to ship’s power
(Table 2-2 provides proper gauge and length
specifications for a 12V supply. The system will
not work if the MCU receives less than 9V).
Cable LengthCable Gauge
to 40 ft (12 m)12 AWG (1.5 mm2)
up to 70 ft (21 m)10 AWG (2.5 mm2)
Kitpack Contents
The kitpack packaged with your system contains hardware and
other materials that will be needed to complete the installation.
Ensure that the kitpack contains all of the items listed below.
Par tPar t #Qty.
M10 x 1.5 x 50 mm hex head bolts14-0342-504
M10 flat washers14-0344-104
M10 lock washers14-0343-104
M4 x 0.7 x 8 mm pan-head Phillips screws14-0075-086
Plastic screw covers19-00888
Rear logo plate20-0885-021
Power connector plug23-0497-021
IRD ground cable32-0583-501
PC cable (for diagnostics)32-0628-061
PC cable gender changer23-0517-091
Flush mount MCU bracket20-06671
Velcro self-adhesive backings19-01464
Velcro washers19-01474
#4-24 thread-forming screws14-0150-064
Tie-wraps22-00065
#8 type A screws14-0047-084
#8 lock washers14-00384
#6-32 x 1⁄2" pan head screws14-0029-082
#6 flat washers14-00242
Small Ferrite Coil29-00881
Large Ferrite Coil29-00901
F-type connector23-02131
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TracVision G8 Owner’s Manual - Guide to Technical Information
Table 2-3
Kitpack Contents
Table 2-2
Recommended MCU-to-Ship’s
Power Cable Specifications
Choosing Component Locations
When determining component locations, first keep in mind
accessibility and cable lengths between units. For example, since
the data/power cable is 100 ft (30 m) long, the MCU must be
located within 100 ft (30 m) of the antenna.
The major considerations in locating the TracVision components
are described below.
Choosing the Best Location for the TracVision Antenna
There are several factors to consider when choosing the location
for the TracVision antenna.
•Since the TracVision antenna requires a clear view
of the southern sky to receive satellite signals, the
ideal antenna site has an unobstructed view of the
horizon/satellite all around. The less blockage, the
better the system performs.
•Keep the antenna clear of any obstructions above
decks. The antenna requires a -15º to +85º look
angle to receive satellite signals.
•To minimize tracking errors, place the antenna
unit as close as possible to the intersection of the
vessel’s fore-and-aft centerline and midships. The
antenna unit need not be located exactly on the
vessel’s fore-and-aft axis, but its centerline MUST
be parallel to it.
Installation
54-0198
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Figure 2-1
Antenna Blockage
Blocked!
Mast
Vessel Platform
TracVision Antenna
•The mounting surface should be flat and strong
enough to carry the complete assembly (85 lbs/
38.6 kg). To prevent warpage to the antenna
baseplate, make sure that the mounting surface is
rigid so that it cannot flex when the vessel
vibrates. If necessary, add a strength member to
the mounting site to stiffen it.
•Be sure to account for the height and base
dimensions (see Figure 2-2 on the following page).
Also be sure to leave enough space outside the
access hatch to allow a technician to remove the
seven hatch screws and perform maintenance
through the hatch.
•Maintain at least four feet (1.3 m) separation
between the antenna and any magnetized
materials, large ferrous masses, cranes, engines,
derricks, other antennas, cables carrying high
amperage direct current, or battery banks. Take
extra care when mounting the antenna on a steel
vessel; use an aluminum, brass, plastic, or wood
(NOT steel or iron) platform to position the
antenna at least four feet (1.2 m) above and six feet
(1.8 m) away from the steel surface.
•Be alert for devices that change their magnetic
characteristics when in use, such as CRTs
(computer and TV screens), radar magnetrons,
electric winches, loudspeakers, windshield wipers,
and other devices with DC motors. The antenna’s
internal sensor cannot compensate for changing
magnetic fields created by these devices.
Radar Concerns
The TracVision antenna must be kept out of line with nearby
radars, as their energy levels (from both the main beam and its
side lobes) may overload the antenna’s front-end circuits. In an
ideal installation, the antenna is mounted four feet (1.2 m) above
and four feet (1.2 m) away from the radar (measured from the
center of the antenna dome to the center of the radar).
The best placement for the TracVision antenna is above the radar.
However, if there will be a significant horizontal separation
between the radar and TracVision dome (i.e., at least 8 to 10 feet
(2.4 to 3 meters)), the TracVision antenna can be placed below the
radar as there will be little chance of signal blockage.
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TracVision G8 Owner’s Manual - Guide to Technical Information
Choosing the Best Location for the MCU
•The MCU should be mounted in a dry location,
allowing enough room at the back for connecting
system cables.
•The MCU should be placed so that the LCD
display is visible and the buttons are accessible to
the user.
•The MCU is not susceptible to magnetic
interference and does not need to be mounted on a
level surface.
Installation
54-0198
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38.86"
Figure 2-2
Antenna Unit Dimensions
The radome exterior is treated
with a special finish selected for
compatibility with the dome material
and transparency to the satellite
signals. Application of additional
paints or finishes WILL degrade
performance, potentially beyond
acceptable limits.
A full-size template of the baseplate
mounting holes has been provided
at the back of this manual.
Four small holes have been drilled
into the bottom of the baseplate to
ensure that any moisture that
enters the antenna unit is able to
drain. Be sure these drain holes do
not become blocked.
(987 mm)
4x .50"
(4x 13 mm)
17"
(432 mm)
35"
( 889 mm)
12"
(305 mm)
6"
(152 mm)
Access Hatch
6"
(152 mm)
FWD
12"
(305 mm)
2.2Mounting the TracVision
Antenna
1. Make sure that you have chosen a suitable
mounting location based upon the guidelines in
“Choosing the Best Location for the TracVision
Antenna” on page 23.
2. Using the template provided at the back of this
manual or the dimensions shown in Figure 2-3, lay
out the four mounting bolt holes. Make certain
that the “Forward” arrow is parallel with the
vessel’s centerline and pointed toward the bow.
3. Drill the four
1
⁄2
" (13 mm) bolt holes following the
layout in Step 2.
4. If mounting the antenna on a deck:
Mark a location aft of the antenna for the cable
access hole. The hole must be large enough to
accommodate the data/power cable and all
required RF cables (see Table 2-1 on page 21 todetermine the number of RF cables required). Cut out
the access hole and smooth the edges of the hole to
protect the cables.
5. Remove the antenna unit from its shipping carton.
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TracVision G8 Owner’s Manual - Guide to Technical Information
Figure 2-3
Antenna Mounting Holes Layout
A full-size template of the baseplate
mounting holes has been provided
at the back of this manual.
FWD
4 x 0.5"
(4 x 13 mm)
Baseplate Footprint
17"
( 432 mm)
6"
(152 mm)
12"
(305 mm)
6"
(152 mm)
12"
(305 mm)
6. Remove the eight screws securing the radome to
the baseplate. Carefully lift the radome straight up
until clear of the antenna assembly and set it aside
in a safe place. If you bring the radome topside, secure
it with a lanyard to prevent it from falling overboard.
7. Remove the tie-wrap securing the MCU/kitpack
box to the antenna baseplate. Remove the box.
8. Unfasten the tie-wrap securing the antenna frame
to the sensor bracket (release the tab using a flat-headscrewdriver). Save the tie-wrap in case the antenna
needs to be reshipped someday.
9. Inspect the antenna unit for any signs of shipping
damage.
Installation
54-0198
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Figure 2-4
MCU/Kitpack Box
Figure 2-5
Antenna Frame Shipping Restraint
Tie-wrap
Tie-wrap
Sensor
Bracket
Frame
10. Position the baseplate assembly in place over the
mounting holes, with the baseplate’s connectors
(shown in Figure 2-6) facing the stern. Ensure that
all mounting holes line up and make any
necessary adjustments.
11. Connect the N-type connector end of the
data/power cable (from belowdecks) to the
baseplate, as shown in Figures 2-8 and 2-9.
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TracVision G8 Owner’s Manual - Guide to Technical Information
Figure 2-9
Connecting the Data/Power Cable
Figure 2-6
Location of Baseplate Connectors
Connectors
Figure 2-7
Baseplate Connectors
RF3
RF1
RF2
RF4
Data/Power
Figure 2-8
Data/power Cable Connectors
Be sure to properly align the
data/power cable with the
baseplate connector before
tightening. Connecting the cable at
an angle may damage the cable’s
center tines.
To MCUTo Antenna
F-type ConnectorN-type Connector
12. Using a 9⁄16" wrench, connect the RF cable(s) from
belowdecks to the baseplate. If you connect more
than one RF cable, label both ends of each RF cable
to match its antenna baseplate connector (RF1,
RF2, RF3, or RF4). Figure 2-10 shows an RF cable
connected to the RF1 connector.
13. Route the other ends of the data/power and RF
cables belowdecks (if mounting the antenna to the
deck, route the cables into the cable access hole
that you cut out in Step 4).
14. Place the rear logo plate over the cables, so that
each cable exits the proper opening (see
Figure 2-11). Using the six M4 screws supplied in
the kitpack, attach the logo plate to the baseplate
as shown in Figure 2-11.
15. Place the antenna baseplate over the mounting
holes drilled in the foundation, ensuring the
connectors face the stern.
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Figure 2-11
Attaching the Logo Plate
Do NOT use teflon gel on the cable
fittings as it reduces signal strength
at higher frequencies.
Figure 2-10
Connecting the RF1 Cable
RF3
RF1
RF2
RF4
16. At each of the four baseplate mounting holes,
place an M10 lock washer and flat washer on an
M10 bolt and insert the bolt into the hole from
below, as shown in Figure 2-12. Tighten all four
bolts securely until the four feet are bottomed
against the mounting surface.
17. Reinstall the radome. Secure in place with the
eight screws removed in Step 6. Install a protective
plastic screw cap from the kitpack over each
screw.
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Figure 2-12
Bolting the Antenna Unit to
the Deck (Side View)
Antenna Unit Base
Deck
M10 Flat Washer
M10 Lock Washer
M10 x 1.5 Hex-head Bolt
2.3Connecting the IRD(s)
Connecting the RF Cable(s)
Each RF cable must be an RG-11 (75 ohms) cable fitted with
F-type connectors. The RF cables should already be connected to
the antenna baseplate (see Step 12 ofSection 2.2, “Mounting the
TracVision Antenna,” on page 29). The following sections explain
how to connect the RF cable(s) to your satellite TV receiver(s)
(IRDs).
To connect the TracVision antenna to your IRDs, choose one of
the following configurations (based on the number of IRDs you
will connect to the antenna):
Option 1 - Connecting One IRD
Option 2 - Connecting Two IRDs
Option 3 - Connecting Three or More IRDs
Option 1 - Connecting One IRD
One end of the RF cable should already be connected to the RF1
plug on the base of the TracVision antenna. Connect the other
end of the RF1 cable to the IRD plug labeled “LNB,”
“ANT/SAT,” or “SATELLITE IN.”
Option 2 - Connecting Two IRDs
Two RF cables should already be connected to the RF1 and RF2
plugs on the base of the TracVision antenna. Connect the other
ends of these RF cables to the plug labeled “LNB,” “ANT/SAT,”
or “SATELLITE IN” on two IRDs.
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For instructions on RF wiring for
TracNet, please refer to the TracNet
Owner’s Manual or Technical
Manual.
The IRD that is connected to the
“RF1” cable controls which satellite
the antenna is tracking.The IRD
connected to “RF2” can select
different channels on that satellite
but not change the satellite
selection itself.
Option 3 - Connecting Three or More IRDs
(North American and Latin American Systems)
To connect three or four IRDs to the TracVision antenna, you will
need to install an active multiswitch (Channel Master model
6214IFD or equivalent) between the antenna and the IRDs. Two
RF cables should already be connected to the RF1 and RF2 plugs
on the base of the TracVision antenna. Figure 2-13 shows a typical
wiring arrangement for three or four IRDs. Mount the
multiswitch unit in accordance with the manufacturer’s
instruction sheet.
1. Connect the RF cable labeled "RF1" to the
multiswitch input labeled "LNB RHCP +13V.”
2. Connect the RF cable labeled “RF2” to the
multiswitch input labeled "LNB LHCP +18V.”
3. Connect the multiswitch outputs to individual IRD
inputs. Use RG-11 cable with F-type connectors for
all RF connections. Terminate all unused output
connectors with 75 ohm DC blocks (Channel
Master #7184, Radio Shack #15-1259 or equivalent).
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Figure 2-13
Single Multiswitch Installation
(North American and Latin
American Systems)
The use of an active multiswitch will
interfere with the 22 KHz tone sent
by DIRECTV DSS Plus™IRDs to
the antenna. As a result, the
antenna will not receive the signal
to change satellites when you
change channels using your
DIRECTV DSS Plus remote.
DC Power
IRD #1
RF1 RF2
DC InRHCP
+13v
Multiswitch
Out 1Out 2Out 3Out 4
IRD #2IRD #3
VHF/UHFLHCP
+18v
IRD #4
Multiple Multiswitch Installation
If you need to connect more than four IRDs to the TracVision
antenna, you may carry out a multiple multiswitch installation,
as shown in Figure 2-14.
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Figure 2-14
Multiple Multiswitch Installation
(North American and Latin
American Systems)
DC Power
IRD #1
DC InRHCP
Out 1Out 2Out 3Out 4
IRD #2IRD #3
+13v
Multiswitch
VHF/UHFLHCP
+18v
RF1 RF2
RF Splitters/
Power Dividers
IRD #4
DC Power
DC InRHCP
Out 1Out 2Out 3Out 4
IRD #5IRD #6IRD #8IRD #7
+13v
Multiswitch
VHF/UHFLHCP
+18v
Option 3 - Connecting Three or More IRDs (European Systems)
Because the European system comes with a quad-output LNB, all
four RF outputs from the TracVision antenna can be connected to
individual IRDs.
Connecting Three or Four IRDs
To connect a third IRD, a third RF cable should already be
connected to the RF3 plug on the base of the TracVision antenna.
Connect the other end of the RF3 cable to the plug labeled
“LNB,” “ANT/SAT,” or “SATELLITE IN” on the third IRD. To
connect a fourth IRD, use the fourth RF cable, which should
already be connected to the RF4 plug on the base of the antenna.
Connecting More than Four IRDs
To connect more than four IRDs, you will need to install an active
multiswitch between the antenna and the IRDs. Connect the
multiswitch unit in accordance with the manufacturer’s
instructions. Figure 2-15 shows an example of a European
multiswitch configuration.
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Figure 2-15
Multiswitch Installation
(European Systems)
RF4
RF3RF2RF1
RF4RF3RF2RF1
RF cables
supplied by customer
Vert.Hor.
Active Multiswitch
Out 1Out 2Out 3Out 4Out 5Out 6Out 7Out 8
IRD #2IRD #1IRD #3IRD #6IRD #7IRD #8IRD #4IRD #5
Vert./mod.
5-50 kHz
Hor./mod.
Connecting the IRD Ground Wire
Agrounding wire has been provided to connect your IRD to a
suitable ground. Attach the grounding wire to any suitable screw
on the rear panel of the IRD with a good contact with the IRD
chassis. The other end should be connected to a suitable ground,
ideally to the MCU ground terminal (route the ground wire to the
MCU and leave unconnected for now). Each IRD that you connect
to the TracVision system should have a similar ground
connection.
If you are using a multiswitch, you can ground the multiswitch instead
of the individual IRDs.
2.4Wiring the MCU
All other wiring for the TracVision system connects at the rear
panel of the MCU.
For the TracVision system to work, you must connect the
following cables to the MCU:
•Antenna data/power cable
•Vessel power cable
•IRD ground cable(s)
Figure 2-16 shows the MCU’s rear panel connectors. Refer to this
figure when wiring components to the MCU.
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Figure 2-16
MCU Rear Panel
Antenna
Data/Power
Vessel Power
& IRD Ground
+ -
Maintenance Port
(for PC diagnostics)
RF PCB Software Flashing Port
(technician’s use only)
Fuse
Be sure to connect a ground cable
from each IRD to a suitable ground,
ideally the MCU ground terminal.
MCU Ground Wire
Connecting the Antenna Data/Power Cable
Connect the antenna data/power cable to the data/power
connector on the MCU’s rear panel (see Figure 2-16). Do not
overtighten; finger-tight is sufficient.
Connecting Vessel Power and the IRD Ground Wire
Short circuits may result in severe electrical shock or burns. Turn
off vessel power and test the circuit to ensure that no power is
present before connecting any power cables. Do NOT reapply
power until all system wiring is completed.
The TracVision G8 system requires an 9-36 VDC power input.
Since it does not have a dedicated power control (ON/OFF
switch), a quick-tripping circuit breaker or fuse should be
installed between vessel power and the MCU. Circuit overload
protection should be rated for 30 amperes. For recommended
power cable specifications, refer to Table 2-2 on page 22.
A power connector plug has been supplied in the kitpack to
make connecting power to the MCU a snap. To connect the
power and IRD ground wires, follow the simple steps below.
1. A large ferrite coil is supplied in the kitpack to
help reduce conducted emissions from the vessel
power cable. This ferrite coil needs to be installed
for the system to comply with CE standards. To
install the ferrite coil, make two loops in the vessel
power cable and clamp the ferrite coil around the
loops (see Figure 2-17). The cable, with both
positive and negative wires, must pass through the
ferrite coil three times to be effective.
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KVH recommends a 24 VDC power
input to the TracVision G8
(supplying not less than 9 VDC at
the MCU). Power supplied to the
TracVision G8 MUST NOT exceed
36 VDC or the TracVision power
supply will suffer serious damage!
Before connecting the power cable,
turn off vessel power and test the
circuit to ensure that no power is
present.
Figure 2-17
Large Ferrite Coil Clamped
onto Vessel Power Cable
2. Find the power plug provided in the kitpack and
insert your vessel power wires into the plug’s (+)
and (-) terminals (see Figure 2-18).
3. If you’ve routed an IRD ground wire to the MCU
(as recommended in Connecting the IRD Ground
Wire on page 35), insert the wire into the plug’s
ground (-) terminal.
4. Secure the wires in place by tightening the
terminal screws.
5. After inserting and securing the wires, tug gently
to ensure that the connections are solid. Also make
certain that the wire insulation is not pinched in
the connector.
6. Plug the power connector plug into the power jack
on the MCU’s rear panel (see Figure 2-16 on
page 35).
7. Secure the plug in place with the two retaining
screws.
8. The MCU has a ground wire preattached to one of
its retaining screws (see Figure 2-19). Be sure to
connect this wire to a suitable ground.
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Figure 2-18
Power Plug
Figure 2-19
MCU Ground Wire
2.5Mounting the MCU
Mount the MCU using either of the following options:
Option 1 - Velcro Fastening on a Horizontal Surface
Option 2 - Flush-mounting
The following sections describe how to mount the sensor for both
of these options.
Option 1 - Velcro Fastening on a Horizontal Surface
1. Choose a location based upon the guidelines in
“Choosing the Best Location for the MCU” on page 25.
2. Remove the four squares of Velcro fabric from the
kitpack. Clean the bottom of the housing with a
mild detergent and water to remove oils, etc. Peel
the protective backing from the squares and apply
them to the bottom of the housing at each of the
four corners (see Figure 2-20).
3. Position the four Velcro hook disks where the
MCU will be mounted. Drill screw holes for the
disks and secure in place with the #4-24 screws
supplied in the kitpack.
4. Press the MCU firmly into place so that the loop
material engages the hook disks.
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Figure 2-20
Mounting the MCU with
Velcro Attachments
Fabric Strips
Hook Disks
Option 2 - Flush-mounting
1. Choose a location based upon the guidelines in
“Choosing the Best Location for the MCU” on page 25.
2. A template has been provided in Appendix B on
page 129 as a guide to mark and cut the proper
hole for the flush mount bracket. Cut the hole and
make certain the bracket and MCU will fit easily.
3. At the two holes in the bottom of the MCU, place
a #6 flat washer on a #6-32 screw and insert the
screw into the hole from below, as shown in
Figure 2-21. Do not tighten the screws yet; just a
few turns is sufficient.
4. Slide the flush mount bracket backward over the
MCU until the two notches meet the screws as
shown in Figure 2-21.
5. Tighten the screws to secure the MCU to the
bracket.
6. Insert the MCU and bracket into the hole and
secure the unit to the mounting surface with the
#8 (black) screws and #8 washers supplied in the
kitpack.
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Figure 2-21
Securing the MCU to the
Flush Mount Bracket
#6-32 x 1/2"
Pan-head Screw
and Flat Washer (x2)
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TracVision G8 Owner’s Manual - Guide to Technical Information
2.6Activating/Programming the IRD
Before it can be used, your IRD must be activated and/or
programmed, as described below.
DIRECTV and DISH Network IRD Activation
KVH makes it easy to activate your DIRECTV or EchoStar (DISH
Network) IRD. Just call KVH at 1-888-584-4163 and ask for IRDActivation (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST). For other
options, please refer to the user manual that accompanied your
IRD.
Other IRD Activations
Please refer to the user manual that accompanied your IRD for
activation instructions.
Programming European IRDs
Before the TracVision G8 system can be used in Europe, the IRD
must be programmed to receive signals from the selected DVB
satellite services. Programming is conducted using menu
selections displayed on the TV screen. Please refer to your IRD
owner’s manual for specific instructions.
Table 2-4 provides some key data for use when programming
the IRD.
Configuration ItemSetting
Antenna Alternative 1DiSEqC 1
Antenna Alternative 2DiSEqC 2
LNB FrequencyUniversal
It is also important that the IRD’s settings for Antenna
Alternatives 1 and 2 match the MCU’s installed satellite settings
as follows:
•Antenna Alternative 1 = Satellite A
•Antenna Alternative 2 = Satellite B
Section 2.7, “Installing Satellites Using the MCU,” on page 42
provides details on the satellite installation process.
Table 2-4
Key IRD Settings
When programming the IRD with
the antenna configuration data,
make certain that your choices for
Antenna Alternatives 1 and 2 match
those installed as Satellites A
and B during the Install Satellite
procedure detailed in Section 2.7,
“Installing Satellites Using the
MCU,” on page 42.
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Programming DSS Plus IRDs
If you are using multiple DSS Plus IRDs and intend to shift from
one satellite to another, only one of the IRDs can be configured as
a two-satellite receiver. All other IRDs must be configured as onesatellite receivers. The two-satellite IRD will determine which
satellite the antenna is tracking while the other receivers can
watch any channels available via that satellite. Refer to your IRD
owner’s manual for complete details on this process.
If you use an active multiswitch to
connect three or more IRDs, the
multiswitch will interfere with the
22 KHz tone sent by DIRECTV
DSS Plus™IRDs to the antenna. As
a result, the antenna will not
receive the signal to change
satellites when you change
channels using your DIRECTV DSS
Plus remote.
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2.7Installing Satellites Using
the MCU
The TracVision G8 can track a variety of DVB-compatible and
DSS (DIRECTV) satellites. The system contains a preprogrammed
library of North American, European, and Latin American
satellites. It also has two open slots that you may use to program
two additional satellites of your choice. Table 2-5 lists the possible
satellite pairs in North America and Table 2-6 lists the satellites
that can be programmed in Europe (as long as the paired satellitesare within range of the TracVision antenna). Two of these satellites
may be selected to reside in the system’s active memory as
Satellites A and B. For Latin American systems, either Galaxy_8W
or Galaxy_8E can be selected, but not both.
Any two of the European satellites listed below can be paired together, as
long as the satellites are within range of the antenna:
•Astra1•Sirius
•Astra2N•Thor
•Astra2S•Arabsat
•Hispasat•Nilesat
•HotbirdWB•Optus_B1
•Hotbird•Optus_B3
The satellites listed in TracVision G8’s preprogrammed satellite
library will be sufficient for most users. However, if you wish to
install one or two satellites that are not in the library, skip to
“Programming User-defined Satellites” on page 45. After configuring
these user-defined satellites, return to the satellite installation
process in “Installing Your Selected Satellites” on page 43.
To install your selected satellites as Satellite A and Satellite B,
follow the steps below.
1. Apply power to the MCU.
2. Following the startup sequence, press the center
button to bring up the “Install Satellite?” screen.
3. Follow the process shown in Figure 2-23 on the
following page to install your selected satellites. At
the end of the process, be sure to press the YES
button to restart the antenna.
Section 3, “Using the MCU
Interface,” provides complete details
on the use of the MCU menus,
including complete antenna control
details in “Control Antenna Mode”
on page 68.
Figure 2-22
Install Satellite Screen
Install Satellite?
EnterNextReturn
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TracVision G8 Owner’s Manual - Guide to Technical Information
Figure 2-23
Install Satellite Pair Process
Install Satellite?
EnterNextReturn
Install A <SAT NAME>
YesNextCancel
Install B <SAT NAME>
YesNextCancel
Installing sats
Please wait
<SAT Name> and
<SAT NAME> installed
Proceed to "Restarting
the Antenna"
Selecting NEXT will cycle
the display through all
available satellites.
Selecting NEXT will cycle
the display through all
satellites that can be paired
with the selection for
Satellite A. If no satellite is
available for a pair or you
wish a single satellite
configuration, select NONE.
Refer to Tables 2-5 and
2-6 for available North
American and European
satellite pairs.
Restart antenna?
YesNo
Restart
Antenna
System
Installation
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Programming User-defined Satellites
The TracVision G8 satellite library has the capacity for two userdefined satellites in case you want to track a satellite that is not
currently preprogrammed in the library. User-defined satellites
can only be configured via the MCU’s maintenance port. To
configure a user satellite, information about the satellite must be
provided, including:
•Satellite name
•Satellite position (longitude)
•Transponder information for each of the following
polarizations/frequencies:
- vertical high
- vertical low
- horizontal high
- horizontal low
OR
- right
- left
•Transponder information includes:
-frequency
- symbol rate
- FEC code
- network ID (in hexadecimal format)
This information can be obtained from your satellite service
provider or from a number of sites on the Internet, such as
www.satcodx.com.
How to tell the difference between
High and Low bands:
For your reference, the satellite
configuration information for the
predefined satellites is available on
our web site at www.kvh.com/
footprint/index.html.
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Connecting a PC to the MCU Maintenance Port
To program your user-defined satellites into the TracVision G8
satellite library, you need to connect a PC to the MCU’s
maintenance port. This procedure requires Windows
Hyperterminal (or other terminal emulation software, such as
PROCOMM). Use the settings appropriate to your application
and follow the steps below.
1. Connect one end of the PC data cable to
the DB9 maintenance port connector on the rear of
the MCU. Connect the other end to the serial port
on your PC (a 9-pin/25-pin connector adapter may
be needed for some PCs).
2. Open the terminal emulation software and
establish the following settings:
• 9600 baud
• no parity
•8 data bits
•1 start bit
•1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup for the correct COM port.
Figure 2-24
MCU Maintenance Port
Maintenance Port
Installation
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Entering User-defined Satellite Data
To configure your user-defined satellites, follow the steps below.
1. Using your PC’s terminal emulation program,
enter the SATCONFIG parser command as
follows:
Command:SATCONFIG,USERX,YYY,Z,D,L<cr>
(<cr> indicates a carriage return/ENTER key)
Where:X = 1 or 2 (satellite alternative)
YYY = longitude (0-180)
Z = E (East) or W (West)
D =decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
L = LNB polarization (C = circular, L = linear)
Function:configures one of the user-configurable satellites
with the longitude provided
Response:if valid entry, echoes the input data
if invalid entry, returns error message
2. Type @DEBUGON<cr> to enter DEBUG mode.
3. Enter the satellite’s transponder information as
follows:
Command:@SATCONFIG,X,N,F,S,C,ID,P,B,D<cr>
Where:@SATCONFIG = directs data to the RF Board
X = satellite location A or B
N = satellite table # (98 & 99 are slots for user-
defined satellites)
F = frequency in MHz (either 00000 or a range from
10700 - 12700)
S = the satellite transponder symbol rate in
Mbit/second (01000 - 29999)
C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)
ID = the satellite network ID in hexidecimal format
(0x####)
P = the LNB polarization (v = vertical,
h = horizontal, r = right, l = left)
B = the LNB down conversion frequency (l = low,
h = high, G = Latin America, U = USA)
D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
Table 2-8
Satellite Transponder
Data Sequence
Table 2-7
SATCONFIG Parser Command
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4. Repeat Step 3 for each of the following
transponder categories:
•vertical high•vertical low
•horizontal high•horizontal low
OR
•right•left
TracVision G8 requires that the data fields for all
transponder categories be provided. If the selected
satellite does not have information for one or more of
the transponder categories, default information should
be entered in the fields as follows:
Transponder DataDefault Value
Frequency00000
Symbol Rate27500
FEC Codethe same value as provided for those
transponders with data
Network ID0x0000
Polarity and Bandwhichever combinations are not
already provided
5. After entering all of the necessary information,
save the settings by typing
@SAVE,A<cr> (or B if
the data is for satellite User 2).
6. Type
ZAP<cr> to restart the antenna.
7. If you need to configure a second user-defined
satellite, repeat this procedure starting with Step 1
to enter data for the USER2 satellite.
You have now added your user-defined satellite(s) to the
system’s satellite library. The first user-defined satellite you
configured is stored as USER1. If you configured a second
satellite, it is stored as USER2.
If you want the antenna to track one or both of these user-defined
satellites, you need to install it. To install a satellite, you can use
either the MCU, as described in “Installing Your Selected Satellites”
on page 43, or you can use the SATINSTALL command, as
described on the following page.
Table 2-9
Satellite Transponder Default Data
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1. Type HALT<cr> to put the antenna in Idle mode.
2. Enter the
SATINSTALL parser command as
follows:
Command:SATINSTALL,<sat_a_name><sat_b_name><cr>
Where:<sat_a_name> = the name of your choice for
Satellite A (for example:USER1)
<sat_b_name> = the name of your choice for
Satellite B (for example:USER2)
If you only want to install and track one satellite,
enter
NONE as the name of Satellite B.
3. Once you’ve assigned satellites as Satellite A and
Satellite B, you need to tell the antenna which of
the two satellites it should initially acquire and
track. This step should be performed the first time
a satellite is selected, allowing the system to
download the channel guide. To do so, enter the
following parser command:
Command:@L,x<cr>
Where:x = A or B (whichever satellite you want to track)
4. Type ZAP<cr> to restart the antenna.
Examples of the user-defined satellite configuration process are
provided for reference in the next two sections.
European systems only:
If DiSEqC is active on your IRD,
once the antenna restarts, the
antenna starts tracking the satellite
currently selected by the IRD,
overriding the @L,x command.
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An Example of Configuring a User-defined Satellite (N. America)
The following is an example of configuring the fictional
YOURSAT 101 as the USER1 configured satellite. Prior to
configuring this satellite or any others, be certain to get the most
up-to-date information from one of the sources previously
discussed.
YOURSAT 101 at 122 West, DVB Decoder, Circular Polarization LNB
Right
Frequency12.225 GHz
Symbol Rate20000
FEC Code5/6
Network ID4100(dec) = 0x1004
Left
Frequency12.456 GHz
Symbol Rate20000
FEC Code5/6
Network ID4100(dec) = 0x1004
Based on this information, the data entered via the PC would
look like this, assuming that YOURSAT 101 would be Satellite A:
To install and start tracking the USER1 satellite, the following
additional data would be entered:
HALT
SATINSTALL USER1,NONE
@L,A
ZAP
Table 2-10
Sample Satellite Configuration
Data (North America)
Installation
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An Example of Configuring a User-defined Satellite (Europe)
The following is an example of configuring the fictional
YOURSAT 101 as the USER1 configured satellite. Prior to
configuring this satellite or any others, be certain to get the most
up-to-date information from one of the sources previously
discussed.
Yoursat 101 at 7 West, DVB Decoder, Linear Polarization LNB
To install and start tracking the USER1 satellite, the following
additional data would be entered:
HALT
SATINSTALL USER1,NONE
@L,A
ZAP
Tabl e 2-11
Sample Satellite Configuration
Data (Europe)
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2.8Checking Out the System
Now that you’ve installed the TracVision G8, you need to verify
that the system functions properly. Check the system startup
routine to ensure that the system is operating within normal
parameters.
To view the startup routine, connect a PC to the MCU’s
maintenance port. This procedure requires Windows
Hyperterminal (or other terminal emulation software, such as
PROCOMM). Use the settings appropriate to your application.
1. Connect one end of the PC data cable to
the DB9 maintenance port connector on the rear of
the MCU. Connect the other end to the serial port
on the PC (a 9-pin/25-pin connector adapter may
be needed for some PCs).
2. Open the terminal emulation software and
establish the following settings:
• 9600 baud
• no parity
•8 data bits
•1 start bit
•1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup.
Figure 2-25
MCU Maintenance Port
Maintenance Port
Installation
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4. After completing the review of the startup and
operational routines, turn on the IRD and television
and check the channels on the selected satellites.
For European systems, check both horizontally and
vertically polarized channels, if possible.
5. When all checks are completed, shut down the
system.
A sample startup sequence has
been provided in Appendix D on
page 133 with the typical ranges
and responses for the
TracVision G8 during startup and
operation.
Be certain to fill out and submit the
warranty card to KVH to ensure
that your TracVision G8 is fully
covered under the 2-year parts and
1-year labor warranty.
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2.9Changing Geographic Location
If you move to a different geographic area, you will need to
modify your TracVision G8 system to receive satellite TV signals
in the new location. To begin receiving satellite signals in the new
area, perform the following steps.
Swap LNB/Feed Tube Assembly
To receive the proper satellite signals in the new geographic
location, your TracVision antenna must be equipped with the
appropriate LNB/feed tube assembly for that location:
Moving from:Moving to:Order from KVH:
North AmericaLatin AmericaLatin American LNB
North AmericaEuropeEuropean LNB/feed tube
Latin America
Latin AmericaNorth Amer icaNorth American LNB
EuropeNorth AmericaNorth American LNB/feed tube
EuropeLatin AmericaLatin American LNB/feed tube
Table 2-13 lists the part numbers for ordering these various
options.
Par t N a mePart Number
North American LNB02-0870
North American LNB/feed tube assembly02-1282-01
Latin American LNB02-0870-01
Latin American LNB/feed tube assembly02-1282-03
European LNB/feed tube assembly*02-1282-04
* The European LNB/feed tube assembly includes a skew control
mechanism that allows the antenna to automatically adjust skew for
changes in region and satellite service.
Table 2-13
LNB and LNB/Feed Tube Assembly
Part Numbers
Table 2-12
Required LNB or LNB/Feed Tube
Assembly for New Geographic
Location
Installation
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Install New Satellites
When you move to a new area, the list of available satellites
changes. If you’re moving to Europe, you will need to choose a
new satellite pair from the list of available European satellites
(see Table 2-6 on page 42). If you’re moving to the U.S., you will
need to choose a new satellite pair from the list of available
North American satellites (see Table 2-5 on page 42). And if
you’re moving to Latin America, you will need to select the Latin
American satellite. For details on installing these new satellites,
refer to Section 2.7, “Installing Satellites Using the MCU,” on
page 42.
Replace the IRD
In order to receive satellite TV service in your new geographic
location, you will need to purchase an IRD designed for that
location. Refer to your satellite TV service provider for more
information.
You may also need to replace your
television when changing
geographic location. In North
America, your TV must support the
NTSC video standard. In Europe,
your TV must support the PAL
video standard.
Using the MCU Interface
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3 – Using the MCU
Interface
This section explains how to use all of the MCU functions. You will use
the MCU to operate, control, and monitor the TracVision G8.
To turn on the TracVision G8, follow the steps below.
1. Turn on the IRD and television.
2. Apply operating power to the MCU.
3. Wait while the system initializes and searches for
the satellite.
The MCU displays the following screens during system startup:
Figure 3-1
TracVision G8 Startup Screens
“Search Mode” screens may not
appear during every startup.
KVH Industries, Inc.
TracVision G8
Antenna initializing
SAT AMenuSAT B
Init RF Board
SAT AMenuSAT B
Init Antenna
SAT AMenuSAT B
** Search mode 1 **
SAT AMenuSAT B
** Search mode 2 **
SAT AMenuSAT B
** Search mode 3 **
SAT AMenuSAT B
Entering Tracking
SAT AMenuSAT B
Limit Switch Test
SAT AMenuSAT B
Init Sensor
SAT AMenuSAT B
Init Rate Bias
SAT AMenuSAT B
Network ID Check
SAT AMenuSAT B
Tracking <SAT NAME>
SAT AMenuSAT B
To Main Display
3.2Main Display and Accessing
the Main Menu
As soon as the startup routine is completed, the LCD panel shows
the main display, which shows which satellite the antenna is
currently tracking. The soft keys allow you to switch between the
two installed satellites as well as enter the main menu. The key
functions are as follows:
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Figure 3-2
Main Display and Key Functions
Tracking <SAT NAME>
SAT A Menu SAT B
Track Installed
Satellite A
Enter
Main Menu
Track Installed
Satellite B
Main Menu
Pressing the center key will cycle the main menu through the
available functions as follows:
The RETURN and CANCEL Keys
Throughout the menus, the right-hand key will often be
designated as either RETURN or CANCEL. These options have
the following functions:
•
RETURN – Returns to the main menu or display.
If no keys are pressed within 10 seconds, the menu
will automatically default to the main display.
•
CANCEL – Cancels the current action and returns
to the start of the action without making any
changes.
Using the MCU Interface
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Figure 3-3
Main Menu Functions
Tracking <SAT NAME>
SAT AMenuSAT B
Select Installed Satellite ASelect Installed Satellite B
Install Satellite?
YesNextReturn
Proceed to Section 3.3,
"Installing Satellites"
Proceed to Section 3.4,
"Restarting the Antenna"
Proceed to Section 3.5,
"Operations Mode"
Restart Antenna?
YesNextReturn
Operations Mode?
YesNextReturn
Return to "Install
Satellite"
Return to Main Display
Return to Main Display
Return to Main Display
Antenna Error Messages
At times, the MCU will display error messages alerting you to a
specific problem (e.g., you have selected an invalid satellite pair).
There are also two general antenna error messages that are not
related to a specific action.
“Antenna response incorrect” (shown in Figure 3-4) indicates that
the MCU received an incorrect answer from the antenna in
response to a request. The solution to this error is simply to
repeat your requested operation.
“Antenna not responding” (shown in Figure 3-5) indicates that
no messages are being received from the antenna. This is usually
the result of the antenna not being powered up or the antenna
being disconnected from the MCU.
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Figure 3-4
Incorrect Response Error Message
Figure 3-5
Non-responsive Antenna
Error Message
ERROR: Antenna
response incorrect
ERROR: Antenna
not responding
3.3Installing Satellites
TracVision G8 permits two satellite services (Satellites A and B) to
be installed simultaneously. There is also an option for
NONE on
Satellite B, permitting single satellite operation.
Using the MCU Interface
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Figure 3-6
Install Satellite Pair Process
Install Satellite?
EnterNextReturn
Install A <SAT NAME>
YesNextCancel
Install B <SAT NAME>
YesNextCancel
Installing sats
Please wait
<SAT Name> and
<SAT NAME> installed
Proceed to Section 3.4,
"Restarting the Antenna"
Selecting NEXT will cycle
the display through all
available satellites.
Selecting NEXT will cycle
the display through all
satellites that can be paired
with the selection for
Satellite A. If no satellite is
available for a pair or you
wish a single satellite
configuration, select NONE.
Refer to Tables 3-1 and
3-2 for available North
American and European
satellite pairs.
Restart antenna?
YesNo
Restart
Antenna
System
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Table 3-2
Available Satellites - Europe
(European LNB/Feed Tube
Assembly Required)
Table 3-1
Available Satellite Pairs
- North America
(North American LNB Required)
In Latin America, the system can
track either Galaxy_8W or
Galaxy_8E to receive DIRECTV
Latin America service (Latin
American LNB required).
Any two of the European satellites listed below can be paired together, as
long as the satellites are within range of the antenna:
To restart the antenna, use the Restart Antenna menu. The
antenna will re-initialize and reacquire the satellite.
3.5Operations Mode
This sequence of menus allows a user to view system
information, perform various antenna functions, access internal
sensor functions, and set the display brightness.
Using the MCU Interface
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Figure 3-7
Restart Antenna Menu
Figure 3-8
Operational Mode Sequence
Restart antenna?
YesNextReturn
Proceed to Section 3.5,
"Operations Mode"
Antenna Restarted
This screen is displayed for 3 seconds
before returning to startup sequence
and main display
Operations Mode?
YesNextReturn
Get Antenna Status?
YesNextReturn
Set Brightness?
YesNextReturn
Return to Section 3.3,
"Installing Satellites"
Control Antenna?
YesNextReturn
Control COMPASS?
YesNextReturn
Antenna Status Mode
This sequence of menus allows a user to scan for system errors,
access antenna type, version, and serial number information,
check the signal and noise levels, view the skew angle, display
the bit error rate, and display the antenna’s current state.
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Figure 3-9
Antenna Status Mode
Menu Sequence
Get Antenna status?
EnterNextReturn
Get system errors?
YesNextReturn
Get Thres/sig level?
YesNextReturn
Get State?
YesNextReturn
Get version?
YesNextReturn
Get skew angle?
YesNextReturn
Get serial number?
YesNextReturn
Get bit error rate?
YesNextReturn
Antenna Status Data Screens
Figure 3-10 shows the information available through the Get
Antenna Status mode.
Using the MCU Interface
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Figure 3-10
Antenna Status Data Screens
Test T ypes
Azimuth Motor
Elevation Motor
Skew Motor
Antenna Gyro
Internal Sensor
RF Comms
RF Signal
RF Config
Antenna Not
Responding
Get Antenna status?
EnterNextReturn
Get system errors?
YesNextReturn
(If errors detected)
No errors detected
Testing OK
OR
Test <Test Type>
Testing Failure
Push any Button to Proceed
YesNextReturn
Antenna ver =#.##
RF Ver = #.##
Get Version?
Proceed to "Control Antenna Mode"
Get Thres/sig level?
YesNextReturn
Signal level =####
Threshold =####
Push any Button to Proceed
Get skew angle?
YesNextReturn
Skew angle
##.#
Push any Button to Proceed
Get serial number?
YesNextReturn
Antenna serial #
########
Push any Button to Proceed
Current State
Initializing
Searching
Tracking
Idle
Error
Push any Button to Proceed
Get bit error rate?
YesNextReturn
Bit error rate
#####
Push any Button to Proceed
YesNextReturn
State
<Current State>
Push any Button to Proceed
Get state?
Control Antenna Mode
This sequence of menus allows a user to adjust the antenna’s
azimuth and elevation manually, restart the antenna, turn Sleep
Mode on/off, turn Instant On Mode on/off, install a new pair of
active satellites, set the latitude and longitude, select the active
satellite, adjust the skew angle, update satellite frequency data,
and change satellite configuration settings.
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Figure 3-11
Control Antenna Mode
Menu Sequence
Control antenna?
EnterNextReturn
Man control antenna?
YesNextReturn
Set instant on/off?
YesNextReturn
select satellite?
YesNextReturn
Configure satellite?
YesNextReturn
Restart Antenna?
YesNextReturn
Install satellite?
YesNextReturn
Set skew Angle?
YesNextReturn
Set sleep on/off?
YesNextReturn
Set Lat/Long?
YesNextReturn
Sat frequency Scan?
YesNextReturn
Manually Controlling the Antenna
In certain circumstances, you may need to control the azimuth,
elevation, and tracking of the TracVision G8 antenna manually,
using the process shown in Figure 3-12. Use the + and - keys to
manually move the dish. Azimuth measurements are reported as
relative to the bearing of the vessel’s bow.
Using the MCU Interface
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Figure 3-12
Manual Antenna
Control Procedure
If the manual adjustment of the
antenna reached the maximum
rotation (720°), the antenna will
rotate 360° and return to the
Manual Control Antenna screens.
If the system started up in Instant
On mode, the following message
may be displayed:
Man control antenna?
EnterNextReturn
AZ = XXX.X° EL = XX.X°
-Azimuth+
AZ = XXX.X° EL = XX.X°
-Elevation+
Make antenna track?
YesNoCancel
Proceed to "Restarting the
Antenna"
YES tells the antenna to begin
actively tracking the set azimuth
and elevation. NO leaves the
antenna halted in its current
position.
InstantOn Reboot
Please wait
Restarting the Antenna
After resetting satellite parameters, it is necessary to restart the
antenna before the new settings take effect.
Turning Sleep Mode On/Off
Sleep Mode turns off conical scan tracking if the antenna holds
the same position for one minute. As soon as the vessel moves,
the system will automatically begin tracking the satellite again.
Turning Instant On Mode On/Off
Instant On allows the antenna to immediately receive a TV signal
if the vessel has not moved since the antenna was last shut off. If
the vessel moves after acquiring the satellite via Instant On, the
antenna will undergo its standard initialization process, resulting
in a brief interruption of the TV signal.
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Figure 3-13
Restart Antenna Menu
Figure 3-14
Sleep Mode Menu
Figure 3-15
Instant On Mode Menu
The factory default setting for Sleep
Mode is ON.
The factory default setting for
Instant On Mode is OFF.
Restart antenna?
YesNextReturn
Proceed to "Turning Sleep Mode
On/Off"
Antenna Restarted
This screen is displayed for 3 seconds
before returning to startup sequence
and main data display
Set sleep On/Off?
YesNextReturn
Proceed to "Turning Instant On
Mode On/Off"
sLEEP mode: ON
OnReturnOff
The antenna communication setting will
be displayed based on current
selection. ON activates Sleep Mode.
Pushing the ON and OFF buttons will
change the selected setting.
Set instant On/Off?
YesNextReturn
Proceed to "Installing a New
Satellite Pair"
iNSTANT mode: ON
OnReturnOff
The antenna communication setting will
be displayed based on current selection.
ON activates Instant On Mode. Pushing
the ON and OFF buttons will change the
selected setting.
Installing a New Satellite Pair
TracVision G8 permits two satellite services (Satellites A and B) to
be installed simultaneously. There is also an option for
NONE on
Satellite B, permitting single satellite operation.
Using the MCU Interface
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Figure 3-16
Install Satellite Pair Process
Install Satellite?
EnterNextReturn
Install A <SAT NAME>
YesNextCancel
Install B <SAT NAME>
YesNextCancel
Installing sats
Please wait
<SAT Name> and
<SAT NAME> installed
Proceed to "Setting Latitude
and Longitude
Selecting NEXT will cycle
the display through all
available satellites.
Selecting NEXT will cycle
the display through all
satellites that can be paired
with the selection for
Satellite A. If no satellite is
available for a pair or you
wish a single satellite
configuration, select NONE.
Refer to Tables 3-1 and
3-2 for available North
American and European
satellite pairs.
Restart antenna?
YesNo
Restart
Antenna
System
Setting Latitude and Longitude
If the GPS is blocked, faulty, or unavailable, you can enter the
vessel’s latitude and longitude to ensure that the installed
satellites are viewable, as well as to permit the system to set
several internal parameters.
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Figure 3-17
Set Latitude/Longitude
If the latitude and/or longitude
entered is not valid for the installed
satellite pair, the following screen
will appear:
Recheck and re-enter your latitude
and longitude and verify your
installed satellite pair to resolve this
issue.
If GPS is providing valid position
data to the antenna, manual entry
of latitude/longitude is not available.
Lat/Long not valid
for sat pair
Set Lat/Long?
EnterNextReturn
Latitude:##N
-Enter+
Longitude:###E
-Enter+
Latitude:##N
Longitude:###E
Proceed to "Selecting Active
Satellite"
Use the -/+ keys to select each
number and choose between NORTH
and SOUTH. Selecting ENTER will
cycle the display through each digit
and the direction option and then
launch the LONGITUDE screen.
Use the -/+ keys to select each number
and choose between EAST and WEST.
Selecting ENTER will cycle the display
through each digit and the direction
option and then display the selected
latitude and longitude.
This screen is displayed for
3 seconds before returning to
"Set Lat/Long?"
Selecting Active Satellite
After installing the active pair of satellites, use the Select Satellite
menu to choose which of the installed satellites will be active.
Setting the Skew Angle
The Set Skew Angle menu allows you to manually adjust the
skew angle of the antenna’s LNB.
Using the MCU Interface
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Figure 3-18
Select Active Satellite
Figure 3-19
Set Skew Angle Menu
European systems only:
If DiSEqC is active on your IRD,
once the antenna restarts, the
antenna starts tracking the satellite
currently selected by the IRD,
overriding the Select Satellite
command.
Select Satellite?
EnterNextReturn
Proceed to "Setting the Skew Angle"
Sat Name A
corresponds to the
first satellite selected
during the Install
Satellite process.
Select <SAT NAME A>
YesNextCancel
Select <SAT NAME B>
YesNextcancel
Sat Name B
corresponds to the
second satellite
selected during the
Install Satellite
process.
<SAT NAME A> selected
<SAT NAME B> selected
Set Skew Angle?
EnterNextReturn
Proceed to "Updating Satellite
Frequency Data"
Skew: ##.#
-Enter+
Enter the desired skew angle.
Use the -/+ keys to set each
number. Selecting ENTER will
cycle the display through each
digit, then return to "Set Skew
Angle."
Updating Satellite Frequency Data
If the antenna is unable to find a satellite, the satellite’s frequency
data may have changed. The Satellite Frequency Scan feature
allows you to update the frequency data of any satellite stored in
the system’s library.
This function should not be used unless directed by KVH
Technical Support or a KVH-authorized technician.
With the desired satellite, band, and polarization selected, the
system will automatically search for the frequency with the
strongest signal. The system will then update that satellite’s
programmed data with the new frequency (and associated
network ID) and store it in the satellite library.
To update the satellite frequency data, follow the steps below:
1. Place your IRD in the satellite signal meter mode.
2. Select the desired satellite on the MCU. Ensure the
TV signal meter indicates that you have a strong
signal.
If the antenna is unable to find the selected
satellite automatically, you can manually point the
antenna using the Manual mode (see “ManuallyControlling the Antenna” on page 69).
3. Select the desired polarization and band on the
IRD.
4. Do not move the vessel. Your boat must remain
motionless during the entire Satellite Frequency
Scan process.
5. Follow the MCU menus on the next page. The
scan itself will take a couple of minutes. Once
complete, restart the antenna and ensure the
antenna will track the new frequency.
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Do NOT use this function unless
directed by KVH Technical Support
or a KVH-authorized technician.
Improper data selection may affect
the system’s operation.
Using the MCU Interface
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Figure 3-20
Satellite Frequency Scan
To find a valid symbol rate and FEC
code, refer to an up-to-date satellite
table either in a magazine or on the
Internet. For your convenience, this
data is available (for the system’s
predefined satellites) on our web
site at www.kvh.com/footprint/
index.html.
The vessel must remain stationary
during this process.
Sat frequency Scan?
YesNextReturn
Symbol Rate: XXXXX
-Enter+
Set FEC Code: X/X
-Enter+
Scan frequencies
Please Wait
Proceed to "Configuring Satellite
Settings"
Use the -/+ keys to select each
number. Selecting ENTER will cycle
through each digit and then launch
the FEC code screen.
(Valid settings are 01000-39999.)
Use the -/+ keys to scroll through
the available FEC codes:
1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8.
Use the ENTER key to accept your
selection.
This scan may take up to
10 minutes to complete.
Update frequency?
YESNO
Updating frequency
Please wait
Restart antenna?
YESNO
Restart
Antenna
System
If no strong satellite signal is found
at the selected frequency, the
screen will display:
No strong frequency
Exit returns you to the "Sat
Frequency Scan" screen.
process again, but using a different
symbol rate or FEC code.
Exit
Try the
Configuring Satellite Settings
The Configure Satellite menu allows you to change the
configuration settings for your installed satellites. For each
polarization, you can change the following settings:
•Frequency (either 00000 or a number between
10700 - 12700 MHz)
•Symbol Rate (01000 - 45000 Mbit/sec)
•FEC Code (1/2, 2/3, 3/4, 5/6, 6/7, or 7/8)
•Satellite Network ID (0x0000 - 0xffff hex)
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North American satellites have two
polarizations:
• Left-hand Circular (LHC)
• Right-hand Circular (RHC)
European satellites have four
polarizations:
• Horizontal High (HH)
• Horizontal Low (HL)
•Vertical High (VH)
•Vertical Low (VL)
Using the MCU Interface
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Configure satellite?
Figure 3-21
Configure Satellite
YesNextReturn
Return to "Manually Controlling
the Antenna
Configure satellite
AB
Note 1
Note 2
Configure A <SAT NAME>?
YesNo
Polarization: XXX
-Enter+
Configure Frequency?
YesNextCancel
Set Freq: XXXXX MHz
-Enter+
Configure B <SAT NAME>?
YesNo
Configure FEC Code?
YesNextCancel
Set FEC Code:X/X
Note 3
-Enter+
Configure Network ID?
YesNextCancel
Note 2
Configure Symbol Rate?
YesNextCancel
Set Symb Rate: XXXXX M/S
-Enter+
Note 2
Note 1:
Note 2:
Note 3:
Set ID:XXXXXX HEX
-Enter+
Use the -/+ keys to scroll through the available polarizations:
LHC - RHC - HH - HL - VH - VL.
Use the ENTER key to accept your selection.
Use the -/+ keys to set each digit of the number. Selecting
ENTER will cycle the display through each digit and then
display the next configuration screen.
Use the -/+ keys to scroll through the available FEC codes:
1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8.
Use the ENTER key to accept your selection.
Control Compass Mode
The Control Compass function allows you to turn autocalibration
on/off, read the calibration score, and clear the calibration.
Selecting Autocalibration
Every antenna’s internal sensor module is calibrated at the
factory in a perfect-world environment. However, hard and soft
iron effects on your vessel can distort the local magnetic field,
causing errors in the reported heading. These errors are
minimized by mounting the antenna in a suitable location and
are further removed by the system’s autocalibration feature,
which compensates for minor magnetic distortions while your
vessel is moving. The more the vehicle moves with
autocalibration turned on, the more accurate the sensor will
become.
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Figure 3-22
Control Compass Mode
Menu Sequence
Figure 3-23
Setting Autocalibration
A well-calibrated sensor is crucial
to system performance. If you shift,
remove, or add equipment near the
antenna, KVH suggests keeping
autocalibration ON so that the
sensor will automatically recalibrate
itself.
The factory default setting for
Autocalibration is ON.
Control Compass?
EnterNextReturn
Set Autocal on/off?
YesNextReturn
Get cal score?
YesNextReturn
Clear Compass Cal?
YesNextReturn
Set AutoCal On/Off?
YesNextReturn
Proceed to "Viewing the
Calibration Score"
AutoCal is: ON
ONReturnOFF
Autocalibration setting will be displayed
based on current selection. Pushing
the ON or OFF buttons will change the
selected setting.
Viewing the Calibration Score
The calibration score should be checked the first time you are
underway after installing the TracVision G8 and whenever
adjustments are made to vessel equipment that can affect the
sensor’s accuracy.
Accuracy (ACC)
The ACC data indicates the sensor’s degree of accuracy. Table 3-3
lists the five possible accuracy levels.
Magnetic Environment (MAGENV)
The MAGENV score (GOOD, OK, POOR, BAD) indicates the
quality of the installation location. If the quality is POOR or BAD,
the antenna may need to be moved to a more favorable magnetic
environment, or the source of magnetic interference needs to be
relocated.
Calibration Update Number (CAL #)
The CAL # indicates the number of times the sensor has
calibrated itself. It is used primarily to verify whether a new
calibration has been accepted by the system.
Using the MCU Interface
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Figure 3-24
Viewing Calibration Score
Table 3-3
Possible Compass Accuracy Levels
ACC ScoreAccuracy
<1ºBetter than 1º
<2ºBetter than 2º
<4ºBetter than 4º
<8ºBetter than 8º
BAD CALPoor cal
Figure 3-25
Sample Calibration Score Screen
Accuracy
Get Cal Score?
YesNextReturn
ACCMagEnvCal#
CAL<#°XXXX#
Magnetic Environment
ACCMagEnvCal#
CAL<1°GOOD3
Proceed to "Clearing the
Calibration"
Calibration Update
Number
Clearing the Calibration
Clearing the calibration resets the system to the factory defaults.
Setting Display Brightness
The MCU display’s brightness may be adjusted to suit your
preferences. Press the right-hand key to make the display
brighter; press the left-hand key to make it dimmer. When you
are satisfied with the setting, press the center key to accept the
setting.
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Figure 3-27
Setting Display Brightness
Figure 3-26
Clearing the Calibration
Clear COMPASS Cal?
YesNextReturn
Return to "Selecting
Autocalibration"
Clearing Cal
Please wait
Cal Cleared
This screen is displayed for
3 seconds before returning to
"Clear Compass Cal?"
Set Brightness?
YesNextReturn
MinBrightMax
*****************
Dim DisplayBrighten Display
Return to "Antenna
Status Mode"
The MCU display offers
20 levels of brightness, each
of which is indicated by an
asterisk that appears or
disappers when the Dim and
Brighten keys are pressed.
Troubleshooting
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4 – Troubleshooting
This section identifies basic trouble symptoms and lists their possible
causes and solutions.
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
Table 4-1
Tr oubleshooting Matrix
Key
1 = Anyone can do
2 = Electronics know-how recommended
3 = Dealer service recommended
Section 4.2
SYMPTOM
Antenna non-functional12
Antenna not switching satellites via IRD211132222
Antenna not switching satellites via MCU211132
No picture on TV set1122222
Certain channels do not work21113222
Intermittent picture for short intervals11122232
System works at dock but not on the move13
System will not find satellite211112322232
Snowy television picture2122
Pixelating television picture2122232
Power disturbance, blown fuse, or low power
POSSIBLE CAUSE (AND SOLUTION)
Improper wiring
Data/power cable interference
Vessel turning during startup
Satellite signal blocked
Incorrect satellite configuration
Radar interference
Satellite coverage issue
Satellite frequency data changed
Type of multiswitch used
Incorrect or loose RF connectors
IRD faulty or improperly configured (Section 4.3)
Antenna gyro faulty (Section 4.4)
LNB assembly faulty (Section 4.4)
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4.2Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the
performance of the TracVision G8. The following sections address
these issues and potential solutions.
Power Disturbance, Blown Fuse, or Low Power
Power Disturbance
If the MCU detects a power disturbance, such as a
voltage spike, the system shuts itself down. If this
occurs, simply disconnect power from the MCU,
wait 20 seconds, then restore power.
Blown Fuse
The antenna unit is equipped with a 5-amp,
125-volt fast-blow fuse on the PCB module. The
MCU is equipped with a 30-amp, 125-volt fastblow fuse on its rear panel. If either of these fuses
has blown or been broken, the system will not
work. To access the MCU fuse, simply unscrew
the fuse holder cap on the rear panel. For details
on accessing the antenna’s PCB module fuse, refer
to “Replacing the PCB Module Fuse” on page 96.
Low Power
If the data/power cable from the antenna unit to
the power source or MCU is more than 50 ft
(15 m) in length, the power level can decrease over
the course of the cable, resulting in a voltage level
at the antenna unit that is too low to power the
system. Refer to “Connecting Vessel Power and the
IRD Ground Wire” on page 36 for details on
supplying adequate power to the antenna unit.
Figure 4-1
MCU Fuse
Fuse
Improper Wiring
If the system has been improperly wired, the antenna unit will
not operate correctly. Refer to Section 2.4, “Wiring the MCU,” on
page 35 for complete system wiring information.
Vessel Turning During Startup
If the vessel turns during the two-minute startup sequence that
occurs immediately after turning on the power to the
TracVision G8, the antenna will record that variable motion as
“standing still.” This may cause the antenna to track
improperly. To solve this problem, turn the TracVision G8 off
for at least 10 seconds. Turn the system back on, ensuring that
the vessel is either motionless or traveling in a straight line for
the two minutes immediately following power-up.
Data/Power Cable Interference
Depending on how cables are routed, conducted emissions from
the system’s data/power cable may cause reduced picture
quality on your TV screen. If the picture quality degrades only
when the TracVision G8 is operating, try installing the small
ferrite coil supplied in the kitpack. Simply clamp it onto the
data/power cable to reduce its conducted emissions (see
Figure 4-2).
Incorrect Satellite Configuration
(European Systems Only)
The satellite configuration on European IRDs must match the
satellite settings on the TracVision G8 system.
•Satellite A on the TracVision G8 must be the same
satellite as IRD Alternative 1 (or A, based on your
IRD) and must be assigned the IRD DiSEqC 1
setting.
•Satellite B on the TracVision G8 must be the same
satellite as IRD Alternative 2 (or B, based on your
IRD) and must be assigned the IRD DiSEqC 2
setting.
Refer to your IRD user manual for complete instructions on
configuring your IRD.
Troubleshooting
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Figure 4-2
Small Ferrite Coil
Satellite Signal Blocked
Satellite signals can be blocked or degraded by buildings, other
vessels, or equipment on the vessel itself. Refer to “Choosing the
Best Location for the TracVision Antenna” on page 23 to make certain
that the TracVision G8 antenna unit is in the optimal location.
Simply moving the vessel to clear an external obstruction will
also restore signal quality.
Satellite Coverage Issue
TracVision G8 will provide outstanding reception within the
32" (82 cm) antenna coverage area for your satellite television
service of choice. However, signal quality can be degraded as you
approach the fringe coverage areas. Refer to your satellite
television service manual to check the viable coverage area for a
32" (82 cm) antenna.
Radar Interference
The energy levels radiated by radar units can overload the
antenna’s front-end circuits. Refer to “Choosing the Best Location
for the TracVision Antenna” on page 23 to make certain that the
TracVision G8 antenna unit is in the optimal location with regard
to your radar unit.
Satellite Frequency Data Changed
If some channels work, while one or more other channels do not,
or the antenna cannot find the satellite, the selected satellite’s
frequency data may have changed. To update this frequency
data, refer to “Updating Satellite Frequency Data” on page 74.
Incorrect or Loose RF Connectors
As part of preventive maintenance (described in Section 5.2,
“Preventive Maintenance,” on page 93) KVH recommends checking
the antenna unit’s cable connections. A loose RF connector can
reduce the signal quality. In addition, if you are unable to switch
satellites using your IRD remote, make sure that your IRD’s RF
cable is connected to the antenna’s RF1 baseplate connector (see
Section 2.3, “Connecting the IRD(s),” on page 31).
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For your convenience, KVH
provides links to several web sites
that offer satellite coverage
information. Simply go to our web
site at www.kvh.com/footprint/
index.html.
Type of Multiswitch Used
An active (not passive) multiswitch must always be used to
connect the TracVision G8 system to multiple IRDs. Refer to
Section 2.3, “Connecting the IRD(s),” on page 31 for directions on
proper multiswitch/multiple IRD cabling.
4.3IRD Troubleshooting
The IRD that was provided with your satellite television service
may also be the cause of less-than-ideal operation. First check the
IRD’s configuration to ensure it is set up for the desired
programming. In the case of a faulty IRD, refer to your IRD user
manual for service and warranty information. If the IRD is both
configured properly and fully functional, contact your local KVH
dealer or service center for assistance.
4.4Antenna Gyro and LNB Faults
Section 5, “Maintenance,” provides detailed instructions for
authorized service personnel who may be required to replace one
of the antenna gyros or the LNB.
Troubleshooting
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4.5Computer Diagnostics
TracVision G8 has been designed to provide diagnostic readouts
viewed on a PC having an RS-232 serial communication port. If
you are unable to isolate a system problem, set up for computer
diagnostics as described below. System problems will most likely
be found somewhere through the diagnostic readouts.
The diagnostics procedure requires Windows Hyperterminal (or
other terminal emulation software, such as PROCOMM). Use the
settings appropriate to your application.
1. Connect one end of the PC data cable to
the DB9 maintenance port connector on the rear of
the MCU. Connect the other end to the serial port
on your PC (a 9-pin/25-pin connector adapter may
be needed for some PCs).
2. Open the terminal emulation software and
establish the following settings:
• 9600 baud
• no parity
•8 data bits
•1 start bit
•1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and
allow the system to complete full initialization.
Data should be scrolling on the PC display to
identify any system problems detected. If no data
is seen, recheck your connections and the terminal
software setup.
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Figure 4-3
MCU Maintenance Port
Maintenance Port
4.6Maintenance Port Parser
Commands
TracVision G8 system parser commands are detailed in
Appendix E on page 135.
Troubleshooting
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Maintenance
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5 – Maintenance
This section identifies system components that may be replaced in the
field, details how to replace those components, and lists preventive
maintenance routines.
For information on KVH warranty, repair, and liability policies,
please refer to the complete warranty statement provided at the
conclusion of this manual. If you have any questions, please call
your local authorized dealer/installer or distributor, or contact
KVH or KVH Europe directly.
IMPORTANT! Before returning the product, be sure to obtain
an RMA number from KVH’s Technical Support Department
and write the number on the outside of the box. Shipments
received without an RMA number will be returned to you at
your expense.
5.2Preventive Maintenance
TracVision G8 requires minimal preventive maintenance. The
following tasks are sufficient to maintain peak performance.
Monthly
•Wash the exterior of the radome and baseplate
assembly with fresh water; a mild detergent may
be added to remove grime. Use caution when
spraying the radome directly with high-pressure
water.
•Do not apply abrasive cleaners or volatile solvents
such as acetone to the ABS radome.
•Check all connectors at the MCU, antenna
baseplate, and IRD. Remove connectors and
examine for signs of corrosion; clean as needed.
Semi-Annually
•Remove the radome and examine the interior of
the antenna unit for signs of corrosion, loose
connections, or frayed or broken wires.
When cleaning the radome, avoid
any compounds that react with
plastic.
Detailed information on KVH’s
global support program and how to
contact KVH or a dealer near you is
available at www.kvh.com/
global_support.
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5.3TracVision G8 Field
Replaceable Units
If you experience an operating problem or need technical
assistance, please contact your local authorized TracVision G8
dealer/installer or distributor. If one is not located nearby,
contact KVH or KVH Europe directly at the phone, fax, or e-mail
listings on the first page of this manual.
Replacement part numbers for field replaceable units (FRUs) that
can be serviced in the field are listed in Table 5-1. These parts
may be obtained from any KVH authorized dealer/installer or
may be ordered directly from KVH.
FRUPart Number
Radome02-1255
Main PCB02-1281
RF PCB02-1342
Master Control Unit (MCU)02-1265
Azimuth Fiber Optic Gyro (FOG)02-1156-03
Elevation or Roll Gyro19-0222
Internal Sensor (with GPS)02-1266
Azimuth Motor02-1351
Elevation Motor02-1350
Elevation Belt24-0105-0137
Skew Motor19-0110
Skew Belt24-0124-0144
North American LNB02-0870
North American LNB/Feed Tube Assembly02-1282--01
Latin American LNB Assembly02-0870-01
Latin American LNB/Feed Tube Assembly02-1282-03
European LNB Assembly02-1323
European LNB/Feed Tube Assembly02-1282-04
Data/power Cable32-0744-100
PC Cable32-0628-06
IRD Ground Cable32-0583-50
MCU Fuse16-0029-30
PCB Module Fuse16-0029-05
The serial number for your
TracVision G8 will be required
during any troubleshooting or
service calls.You will find the serial
number on the first page of this
manual. (You can also find the
serial number by using the MCU’s
Get Antenna Status mode; see
“Antenna Status Data Screens” on
page 67for details.)
Table 5-1
TracVision G8 Field
Replaceable Units
To help us continually improve the
quality and reliability of our
systems, please return any failed
component to KVH or KVH Europe
(in care of the mailing address
listed on the first page of this
manual) after you receive your
replacement part.
The antenna unit’s printed circuit boards (PCBs), gyros, LNB,
motors, belts, and internal sensor may be removed and replaced
on site using common hand tools. Other TracVision G8 service
must be done by your authorized dealer/installer, distributor, or
by KVH. Evidence of tampering or unauthorized repairs will
void the warranty. The following sections provide step-by-step
procedures for removing and replacing field replaceable units.
Figures 5-1 and 5-2 depict the locations of a number of
components within the TracVision G8 antenna unit.
Maintenance
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TracVision G8 components
receive power from multiple
sources. Do not open any
electrical assemblies or attempt
servicing until IRD power and
vessel input power are
disconnected.
Figure 5-1
TracVision G8 Antenna Unit
(Front View)
PCB Module
Feed Tube
Reflector
Elevation
Motor
LNB
Internal
Sensor
(with GPS)
Azimuth
Motor
Azimuth
FOG
Frame
Baseplate
Figure 5-2
TracVision G8 Antenna Unit
(Rear View)
5.4Accessing Antenna Components
Through the Hatch
You can access all field replaceable units through the large hatch
on the antenna baseplate. You do not need to remove the radome.
To remove the hatch cover, simply remove the seven M4 screws
securing the hatch cover to the baseplate.
5.5Replacing the PCB Module Fuse
The PCB module is equipped with a 5-amp, 125-volt fast-blow
fuse. If this fuse has blown or been broken, simply unscrew the
fuse holder cap on the PCB module and replace the fuse.
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M4 Screws
(x 7)
Figure 5-3
Baseplate Access Hatch
Figure 5-4
PCB Module Fuse Location
Fuse Holder Cap
5.6Replacing the Main PCB
1. With a PC connected to the MCU’s maintenance
port, apply power to the antenna unit.
2. Record the serial number for later re-entry.
3. Disconnect power from the antenna unit and the
IRD.
The main PCB is protected within a metal enclosure
that is fastened to the antenna frame. This PCB
module, which contains both the main PCB and the
RF PCB, must be removed to gain access to the main
PCB.
4. Disconnect all cables from the bottom of the PCB
module, including the roll gyro cable at the in-line
connector.
5. Using a
7
⁄
16" wrench, carefully disconnect the RF
cables from the top of the PCB module.
6. Loosen the four captive screws securing the PCB
module to the antenna frame. Remove the PCB
module and bring it belowdecks for bench work.
Maintenance
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RF
Connectors
Captive
Screws
Captive
Screws
Roll Gyro Cable
In-line Connector
Figure 5-5
PCB Module Connectors
(Bottom View)
Figure 5-6
PCB Module Connectors
(Top View)
Refer to Section 4.5, “Computer
Diagnostics,” on page 88 for
complete details on connecting a
PC to the system via the
maintenance port.
7. Remove the six #6-32 screws and flat washers
securing the main PCB cover to the PCB module.
Set aside the PCB cover.
8. Disconnect the three connectors from the main PCB.
9. Using a
3
⁄16" nut driver/socket, remove the two jack
screws from each of the four DB9 connectors and
the two DB25 connectors on the PCB module’s
connector plate.
10. Using a
1
⁄4" nut driver/socket, remove the six #6-32
standoffs securing the PCB to the PCB module (see
Figure 5-8). Remove the old PCB.
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Figure 5-7
Main PCB Cover
Figure 5-8
Main PCB
Figure 5-9
PCB Module Connector Plate
Jack Screws
Do Not Remove!
Jack Screws
Jack Screws
Standoffs
(x 6)
PCB Connectors
(x 3)
#6-32 Screws
(x 6)
11. Apply a drop of Loctite threadlocker to the screw
ends of the six standoffs and secure the new PCB to
the PCB module with the standoffs.
12. Reconnect the jack screws that you removed in
Step 9, reconnect the three connectors that you
removed in Step 8, and reinstall the PCB cover that
you removed in Step 7.
13. Reattach the PCB module to the antenna frame
using the module’s four captive screws.
14. Reconnect the cables that you removed in Steps 4
and 5. Be sure to reconnect all cables in their proper
positions. Figure 5-10 shows the proper connector
assignments.
15. Apply power to the antenna unit.
16. Type
HALT<cr> (<cr> indicates a carriage return/
ENTER key).
17. Type
DEBUGON<cr>.
18. Type
=TVG8<cr>.
19. Type
=SERNUM,<serial number><cr>, where
<serial number> = the system serial number you
recorded in Step 2.
20. Type
ZAP<cr> to restart/reinitialize the system.
Maintenance
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Figure 5-10
PCB Module Connectors
Make sure the cable jacket passes
through the PCB cover’s access
slot within the rubber grommet to
protect the wires from the edge of
the PCB frame.
From LNB
Elevation & Azimuth
TOP
Limit
Switches
To IRD
Azimuth/Roll
Gyro
Motors
AZIMUTH/ROLL GYROLIMIT SWITCHES
BOTTOM
Internal
Sensor
ELEVATION GYROINTERNAL SENSORSKEW MOTOR
Elevation
Gyro
POWER
FUSE
Powe r
ELEVATION & AZIMUTH MOTORS
Skew MotorFuse
21. Calibrate the antenna gyros as explained in
“Calibrating the Gyros” on page 105.
22. Reinstall your selected satellites as explained in
Section 2.7, “Installing Satellites Using the MCU,” on
page 42.
5.7Replacing the RF PCB
1. Disconnect power from the antenna unit and the
IRD.
The RF PCB is protected within a metal enclosure that
is fastened to the antenna frame. This PCB module,
which contains the main PCB and the RF PCB, must
be removed to gain access to the RF PCB.
2. Disconnect all cables from the bottom of the PCB
module, including the roll gyro cable at the in-line
connector.
3. Using a
7
⁄16" wrench, carefully disconnect the RF
cables from the top of the PCB module.
4. Loosen the four captive screws securing the PCB
module to the antenna frame. Remove the PCB
module and bring it belowdecks for bench work.
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RF
Connectors
Figure 5-11
PCB Module Connectors
(Bottom View)
Figure 5-12
PCB Module Connectors
(Top View)
Roll Gyro Cable
In-line Connector
Captive
Screws
Captive
Screws
5. Remove the four #6-32 screws and flat washers
securing the RF PCB cover to the PCB module. Set
aside the RF PCB cover.
6. Disconnect the Molex connector from the RF PCB.
7. Using a
1
⁄4" nut driver/socket, remove the four #6-32
standoffs securing the RF PCB to the PCB module
(see Figure 5-14). Remove the old RF PCB.
8. Apply a drop of Loctite threadlocker to the screw
ends of the six standoffs and secure the new RF
PCB to the PCB module with the standoffs.
9. Reconnect the Molex connector that you removed in
Step 6, and reinstall the PCB cover that you
removed in Step 5.
10. Reattach the PCB module to the antenna frame
using the module’s four captive screws.
Maintenance
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Figure 5-13
RF PCB Cover
Figure 5-14
RF PCB
#6-32 Screws
(x 4)
Molex
Connector
Standoffs
(x 4)
11. Reconnect the cables that you removed in Steps 2
and 3. Be sure to reconnect all cables in their proper
positions. Figure 5-15 shows the proper connector
assignments.
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Figure 5-15
PCB Module Connectors
TOP
BOTTOM
Limit
Switches
Internal
Sensor
To IRD
Azimuth/Roll
From LNB
Elevation & Azimuth
Gyro
AZIMUTH/ROLL GYROLIMIT SWITCHES
ELEVATION GYROINTERNAL SENSORSKEW MOTOR
Elevation
POWER
FUSE
Powe r
Gyro
Motors
ELEVATION & AZIMUTH MOTORS
Skew MotorFuse
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