Lennox Hearth G8 User Manual

owner’s
manual
Guide to Operation
Guide to Technical Information
A Guide to TracVision
®
G8
KVH
®
TracVision
G8
Satellite Television
*
*
Notes
* Press any button to return. ** If GPS is providing valid position
data to the antenna, manual entry of latitude/longitude is not available.
*
*
*
*
**
*
TracVision G8
Owner’s Manual
This manual provides detailed instructions on the proper operation, installation, configuration, troubleshooting, and maintenance of the KVH TracVision G8 system. For operation instructions, refer to the Guide to Operation. For installation, configuration, troubleshooting, and maintenance instructions, refer to the Guide to Technical Information.
Throughout this manual, important information is marked for your attention by these icons:
Direct questions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Ved Klaedebo 12 Middletown, RI 02842-5279 USA 2970 Hoersholm Denmark Tel: +1 401 847-3327 Tel: +45 45 16 01 80 Fax: +1 401 849-0045 Fax: +45 45 86 70 77 E-mail: info@kvh.com E-mail: info@kvh.dk Internet: www.kvh.com Internet: www.kvh.com
KVH Part # 54-0198 Rev. C
© 2003 KVH Industries, Inc., All rights reserved.
Fiber optic gyros protected by U.S. and foreign patents
TracVision G8 Serial Number
This serial number will be required for all troubleshooting or service calls made regarding this product.
Welcome to TracVision G8
Click here to go to our  state-of-the-art  Customer Support web  page... the fastest and  easiest way to get all of  your questions  answered.
A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the best performance from your system.
An alert to important information regarding procedures, product specifications, or product use.
Information about installation, maintenance, troubleshooting, or other mechanical issues.
An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user.
TracVision®, TracNet™, and KVH®are trademarks
of KVH Industries, Inc.
DVB
®
(Digital Video Broadcasting) is a registered trademark of the DVB Project.
DIRECTV
®
is an official trademark of DIRECTV, Inc.,
a unit of GM Hughes Electronics.
DISH
Network is an official trademark of
EchoStar Communications Corporation.
ExpressVu is a property of Bell ExpressVu, a wholly owned
subsidiary of Bell Satellite Services.
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Table of Contents

Table of Contents
Guide to Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
4 Changing Channels and Switching to the Second Satellite . . . . .7
5Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
6 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
7Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Guide to Technical Information . . . . . . . . . . . . . . . . . . . . . . .11
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
1.3 Materials Provided with the TracVision G8 . . . . . . . . . . . .18
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . .21
2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . .26
2.3 Connecting the IRD(s) . . . . . . . . . . . . . . . . . . . . . . . . . . .31
2.4 Wiring the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
2.5 Mounting the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
2.6 Activating/Programming the IRD . . . . . . . . . . . . . . . . . . .40
2.7 Installing Satellites Using the MCU . . . . . . . . . . . . . . . . .42
2.8 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . .52
2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . .54
3 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . .57
3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
3.2 Main Display and Accessing the Main Menu . . . . . . . . . .60
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TracVision G8 Owner’s Manual
3.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
3.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . .65
3.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . .83
4.2 Causes and Remedies for Common
Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
4.3 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
4.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . .87
4.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . .88
4.6 Maintenance Port Parser Commands . . . . . . . . . . . . . . .89
5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . .93
5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .93
5.3 TracVision G8 Field Replaceable Units . . . . . . . . . . . . . .94
5.4 Accessing Antenna Components Through the Hatch . . . .96
5.5 Replacing the PCB Module Fuse . . . . . . . . . . . . . . . . . . .96
5.6 Replacing the Main PCB . . . . . . . . . . . . . . . . . . . . . . . . .97
5.7 Replacing the RF PCB . . . . . . . . . . . . . . . . . . . . . . . . .100
5.8 Replacing the Internal Sensor . . . . . . . . . . . . . . . . . . . .103
5.9 Replacing the Azimuth FOG . . . . . . . . . . . . . . . . . . . . .104
5.10 Replacing the Elevation Gyro . . . . . . . . . . . . . . . . . . . . .106
5.11 Replacing the Roll Gyro . . . . . . . . . . . . . . . . . . . . . . . . .107
5.12 Replacing the Azimuth Motor . . . . . . . . . . . . . . . . . . . . .108
5.13 Replacing the Elevation Motor . . . . . . . . . . . . . . . . . . . .110
5.14 Replacing the Elevation Belt . . . . . . . . . . . . . . . . . . . . .112
5.15 Replacing the Skew Motor (European Systems Only) . .113
5.16 Replacing the Skew Belt (European Systems Only) . . . .117
5.17 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
5.18 Replacing the LNB/Feed Tube Assembly . . . . . . . . . . . .121
5.19 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . .123
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
B MCU Flush Mount Panel Template . . . . . . . . . . . . . . . . . . .129
C Comprehensive System Wiring Diagram . . . . . . . . . . . . . .131
D Startup Data Sequences . . . . . . . . . . . . . . . . . . . . . . . . . .133
E Maintenance Port Parser Commands . . . . . . . . . . . . . . . . .135
FPatent Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Index
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Table of Contents

Guide to Operation

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Contents
1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
4 Changing Channels and Switching to the Second Satellite . . . . . . . . .7
5Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
6 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
7 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Guide to Operation
This guide explains everything you need to know to operate your TracVision G8 system. For detailed installation, configuration, troubleshooting, and maintenance information, please refer to the Guide
to Technical Information.
Guide to Operation
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1 System Overview
A complete satellite TV system, illustrated in Figure 1, includes the TracVision G8 antenna unit connected to the Master Control Unit (MCU), an IRD (satellite TV receiver), and a television set.
System Compatibility
The TracVision G8 is fully compatible with Digital Video Broadcasting (DVB
®
) satellites, as well as DIRECTV®‘s Digital Satellite Service (DSS) satellites. The system is also fully compatible with KVH’s TracNet
2.0 Mobile High-speed Internet
System (for more information about TracNet 2.0, please visit our web site at www.kvh.com).
In-motion Tracking
The TracVision G8 uses a state-of-the-art actively stabilized antenna system. The antenna’s built-in global positioning system (GPS) allows the system to calculate the precise azimuth and elevation to the satellite from your vessel’s current location, ensuring the shortest possible satellite acquisition time. Once the satellite is acquired, the antenna gyros continuously measure the heading, pitch, and roll of your vessel and send commands to the antenna motors to keep the antenna pointed at the satellite at all times.
Figure 1
TracVision G8 System Diagram
Figure 2
TracVision Identifies and Compensates for Vessel Motion
European TracVision G8 systems can be connected to four satellite receivers via four RF cables.
TracVision G8 Antenna
9-36 VDC 120 Watts
Master Control
Unit (MCU)
PC Diagnostics
Power/Data
RF
RF
Options Purchased Separately
Satellite Receiver 1
Satellite Receiver 2
TV 1
TV 2
TracVision
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TracVision G8 Owner’s Manual - Guide to Operation
Satellite Library
Your TracVision G8 includes a pre-programmed satellite library of North American, European, and Latin American satellite services. If the satellite service you wish to receive is not already in the satellite library, an authorized technician can add two additional satellites of your choice to the library.
System Components
Your TracVision G8 system includes the following components:
Antenna Unit
The antenna unit houses the antenna positioning mechanism, low noise block (LNB), GPS, and three-axis sensor within a molded ABS radome. The European version includes a skew control mechanism that automatically adjusts the antenna’s skew to account for regional changes and different satellite services. Power, signal, and control cabling from belowdecks units are connected to the antenna at the rear of the baseplate.
Master Control Unit
The MCU is the user interface, providing access to the system and its functions through an LCD and three soft keys. The MCU also serves as the system’s junction box, allowing the system to use ship’s power and supply and receive data to/from the TracVision G8. The MCU can accept any power input between 9 and 36 volts DC; its power supply provides power to the antenna and galvanically isolates the TracVision G8 system.
Integrated Receiver Decoder (IRD)
The IRD (purchased separately) receives satellite signals from the antenna unit for signal processing and channel selection, and sends the signals to the TV set for viewing. Please refer to the user’s manual provided with your selected IRD for complete operating instructions.
Guide to Operation
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2 Receiving Satellite Signals
For TracVision G8 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vessel for any objects that could be blocking the signal, such as other vessels, trees, buildings, other onboard equipment, etc.
You must also be located within the selected satellite’s coverage area in order to receive its signal. Refer to your satellite television service manual to check the viable coverage area. For your
convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at: www.kvh.com/
footprint/index.html.
Figure 3
Be Aware of Objects that Might Block the Satellite Signals
TracVision
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TracVision G8 Owner’s Manual - Guide to Operation
3Turning On the System
The TracVision G8 system is easy to use. Antenna unit initialization and satellite acquisition are completely automatic.
To use the TracVision G8 system, follow the steps below.
1. Turn on the IRD and the television. (Refer to your
IRD user’s manual for complete operating instructions for the IRD.)
2. Apply power to the TracVision G8 antenna.
3. Minimize turning the vessel for two minutes after turning on the antenna to allow the antenna gyro to initialize properly.
To minimize the time it takes the antenna to acquire the satellite, do not change the channel during the startup process or cable unwrap.
Guide to Operation
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4 Changing Channels and
Switching to the Second Satellite
TracVision G8 can have a pair of satellites installed, either one of which can be the active satellite selection. There are several methods of selecting whether your TracVision G8 will track Satellite A or Satellite B based upon your location, type of install, IRD, and selected satellite service.
European Satellite Subscribers
If you are not using a multiswitch, switching from one satellite to the other is as easy as changing the channel using the IRD remote control. TracVision G8 will automatically switch from Satellite A to Satellite B and back again as necessary to receive your selected channel. If you are using a multiswitch, use the MCU switching option described in “Switching Satellites Using the MCU” on
page 8.
DIRECTV Satellite Subscribers
DIRECTV subscribers in certain regions of the United States will require a DSS Plus
IRD to receive broadcasts from multiple
satellites.
If connected to the antenna’s RF1 connector, the DSS Plus IRD allows you to switch channels using the IRD remote control. If you are a DIRECTV subscriber, but do not have a DSS Plus IRD, or you are using a multiswitch, use the MCU switching option described in “Switching Satellites Using the MCU” on page 8.
EchoStar and ExpressVu Satellite Subscribers
EchoStar and ExpressVu subscribers will need to use the MCU switching option, as described in “Switching Satellites Using the
MCU” on page 8.
DIRECTV Latin America Subscribers
If your TracVision G8 is equipped for use with the DIRECTV Latin America service, your antenna will search for and receive signals from one satellite (Galaxy 8W or Galaxy 8E). Therefore, there is no need to switch satellites.
The satellite configuration on your IRD must match the satellite setting on the TracVision G8 system.
Satellite A on the TracVision G8 must be the same satellite as IRD Alternative 1 (or A, based on your IRD) and must be assigned the IRD DiSEqC 1 setting.*
Satellite B on the TracVision G8 must be the same satellite as IRD Alternative 2 (or B, based on your IRD) and must be assigned the IRD DiSEqC 2 setting.*
Refer to your IRD user manual for complete instructions for your IRD.
*DiSEqC settings only apply to European systems and DIRECTV DSS Plus
IRDs.
When you switch from one satellite to another, all IRDs connected to the system will receive signals from the new satellite.
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TracVision G8 Owner’s Manual - Guide to Operation
Switching Satellites Using the MCU
If you’re unable to switch between satellites using the IRD remote control, use the MCU front panel buttons to select between Satellite A and Satellite B. Press the left button to select Satellite A and the right button to select Satellite B.
5Watching Television
TracVision G8 is designed to operate as efficiently and as reliably as possible both when your vessel is in motion and at rest.
Cable Unwrap
The antenna can rotate a full 720° before reaching the end of its cable. If it does so, the system automatically unwraps the cable by quickly rotating the dish in the opposite direction. During this time, your television transmission will freeze momentarily while the cable unwraps and the antenna reacquires the satellite.
Conical Scan Tracking
The antenna uses conical scanning to maintain peak signal strength to the receiver and to update the satellite’s position. When conical scan tracking is active, the antenna moves continually in a circular motion to sweep across the satellite’s peak signal. The signal strength is then fed back to the control circuits to keep pointed in the direction of the strongest signal.
If the satellite signal is lost while the system is in conical scan track mode, the control software imposes a 15-second time-out delay. If the signal is not regained during that time, the antenna will search for the satellite signal. This is an automatic process that does not require user intervention.
Figure 4
Switching Satellites Using
the MCU
European systems only:
Using the MCU to switch between satellites disables the system’s DiSEqC monitoring.You will not be able to use the IRD to switch between satellites unless the system is restarted.
Track Installed
Satellite A
Track Installed
Satellite B
Guide to Operation
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Sleep Mode
When the vessel has come to a stop and holds its position for one minute (e.g., at a dock), the antenna unit enters Sleep Mode, which locks the antenna in place to conserve power. As soon as the vessel moves beyond a 1° - 2° window, or the RF level changes significantly, Sleep Mode automatically turns off and the system begins tracking the satellite again (or enters Search mode to find the satellite).
6 Internet Access
Your TracVision G8 can receive high-speed Internet data when used in conjunction with KVH’s TracNet 2.0 Mobile High-speed Internet System. With TracNet 2.0, you get broadband Internet access on the move via satellite downloads and a wireless return path. For more information about TracNet 2.0 in North America and Europe, please visit our web site at www.kvh.com.
If you prefer, you may disable the Sleep Mode function. Refer to
“Turning Sleep Mode On/Off” on page 70 for details.
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TracVision G8 Owner’s Manual - Guide to Operation
7 Using the MCU Interface
All TracVision G8 operations are controlled and monitored using the MCU. An LCD display shows configuration data and three soft keys enable you to perform basic menu-driven tasks.
During the TracVision G8 installation process, the satellite selections should have been configured to your specifications as detailed in the Guide to Technical Information. Once the system is installed and functioning properly, the system will function automatically.
However, there may be instances in which you need to access certain settings via the MCU interface. To assist you, KVH has provided the following information resources:
Quick Reference Guide:
The quick reference guide on the inside front cover of this manual illustrates the main display and the overall menu structure, allowing you to easily and quickly navigate among the MCU menus.
Section 3 in the Guide to Technical Information:
Section 3, “Using the MCU Interface,” on page 57 of
the Guide to Technical Information provides a detailed explanation of every menu option and system configuration setting. These menus should, for the most part, be accessed by authorized technicians. The following are the most commonly used menu functions:
Menu Function Purpose See Page:
Install Satellite Install a satellite to track 63 Set Sleep On/Off Turn Sleep Mode on or off 70 Set Brightness Adjust the MCU display’s brightness 80
Figure 5
MCU Front Panel
Table 1
Commonly Used Menu Functions
LCD Display
Soft Keys

Guide to Technical Information

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Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
3 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Guide to Technical Information
This guide explains how to install, troubleshoot, and maintain the TracVision G8 system. For complete operation instructions, please refer to the Guide to Operation at the front of this manual.

Introduction

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1 – Introduction
This section provides a basic overview of the TracVision G8 system. It explains how the system works and describes the function of each component.
Contents
1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
1.3 Materials Provided with the TracVision G8 . . . . . . . . . . . . . . . . .18
Introduction
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1.1 System Overview
A complete satellite TV system, illustrated in Figure 1-1, includes the TracVision G8 antenna unit connected to the Master Control Unit (MCU), an IRD (satellite TV receiver), and a television set. A desktop or laptop computer is used to conduct diagnostics.
System specifications are provided in Appendix A on page 127.
System Compatibility
The TracVision G8 satellite antenna is fully compatible with Digital Video Broadcasting (DVB
®
) satellites, as well as
DIRECTV
®
‘s Digital Satellite Service (DSS) satellites. The
system is also fully compatible with KVH’s TracNet
2.0 Mobile
High-speed Internet System (for more information about TracNet 2.0, please visit KVH’s web site at www.kvh.com).
In-motion Tracking
The TracVision G8 uses a state-of-the-art actively stabilized antenna system. The antenna’s built-in GPS allows the system to calculate the precise azimuth and elevation to the satellite from your vessel’s current location, ensuring the shortest possible satellite acquisition time. Once the satellite is acquired, the antenna gyros continuously measure the heading, pitch, and roll of your vessel and send commands to the antenna motors to keep the antenna pointed at the satellite at all times.
Figure 1-1
TracVision G8 System Diagram
Figure 1-2
TracVision Identifies and Compensates for Vessel Motion
European TracVision G8 systems can be connected to four satellite receivers via four RF cables.
TracVision G8 Antenna
9-36 VDC 120 Watts
Master Control
Unit (MCU)
PC Diagnostics
Power/Data
RF
RF
Options Purchased Separately
Satellite Receiver 1
Satellite Receiver 2
TV 1
TV 2
TracVision
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TracVision G8 Owner’s Manual - Guide to Technical Information
Satellite Library
Your TracVision G8 includes a pre-programmed satellite library of North American, European, and Latin American satellite services. When configuring the TracVision G8, you may choose a pair of satellites from the library to be active in the system and with your IRD.
Table 1-1 lists the possible satellite pairs that may be selected in North America, and Table 1-2 lists the satellites that can be programmed in Europe (as long as the paired satellites are within range of the TracVision antenna). In Latin America, the system can track either Galaxy_8W or Galaxy_8E to receive DIRECTV Latin America service (Latin American LNB required). If the
satellite service you wish to receive is not listed in the satellite library, you may add two additional satellites of your choice to the library.
TracVision G8’s default satellite pairs are:
N. America (US DIRECTV):
DSS_101 & DSS_119
Europe:
Astra1 & HotbirdWB
L. America (DIRECTV LA):
Galaxy_8W & None
Table 1-2
Available Satellites - Europe
(European LNB/Feed Tube
Assembly Required)
Table 1-1
Available Satellite Pairs
- North America
(North American LNB Required)
Any two of the European satellites listed below can be paired together, as long as the satellites are within range of the antenna:
Astra1 Sirius
Astra2N Thor
Astra2S Arabsat
Hispasat Nilesat
HotbirdWB Optus_B1
Hotbird Optus_B3
DSS_101 ✓✓ DSS_119 ✓✓ Echo_61 ✓✓ ✓✓ Echo_110 ✓✓✓✓ Echo_119 ✓✓ ✓✓✓ Echo_148 ✓✓ ✓✓ Expressvu ✓✓✓✓✓ ExpressTV ✓✓✓✓✓✓
DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV
Introduction
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1.2 System Components
Your TracVision G8 system includes the following components:
Antenna Unit
The antenna unit houses the antenna positioning mechanism, low noise block (LNB), GPS, and three-axis sensor within a molded ABS radome. The European version includes a skew control mechanism that automatically adjusts the antenna’s skew to account for regional changes and different satellite services. Power, signal, and control cabling from belowdecks units are connected to the antenna at the rear of the baseplate.
Master Control Unit (MCU)
The MCU is the user interface, providing access to the system and its functions through an LCD and three soft keys. The MCU also serves as the system’s junction box, allowing the system to use ship’s power, and supply and receive data to/from the TracVision G8. The MCU can accept any power input between 9 and 36 volts DC; its power supply provides power to the antenna and galvanically isolates the TracVision G8 system.
Integrated Receiver Decoder (IRD)
The IRD (purchased separately) receives satellite signals from the antenna unit for signal processing and channel selection, and sends the signals to the TV set for viewing. Please refer to the user’s manual provided with your selected IRD for complete operating instructions.
Before you can start watching satellite TV using your TracVision antenna, you will need to activate your IRD. Refer to Section 2.6,
“Activating/Programming the IRD,” on page 40 for details.
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TracVision G8 Owner’s Manual - Guide to Technical Information
1.3 Materials Provided with the TracVision G8
Table 1-3 lists the components and materials in the TracVision G8 shipping carton.
Component KVH Part No.
Antenna unit 02-1262-01
02-1262-03
††
02-1262-04
†††
Master control unit (MCU) 02-1265 Installation kitpack 72-0127 Data/power cable, 100 ft.(30 m) 32-0744-100 TracVision G8 Owner’s Manual 54-0198
North American system
††
Latin American system
†††
European system
Table 1-3
TracVision G8 Packing List
For a list of items supplied in the kitpack, see Table 2-3 on page 22.
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2 – Installation
This section explains how to install, configure, and test the TracVision G8 system. Follow the simple procedures in this section sequentially to ensure a safe and effective installation.
Contents
2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . . . . . . .26
2.3 Connecting the IRD(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
2.4 Wiring the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
2.5 Mounting the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
2.6 Activating/Programming the IRD . . . . . . . . . . . . . . . . . . . . . . . .40
2.7 Installing Satellites Using the MCU . . . . . . . . . . . . . . . . . . . . . . .42
2.8 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . . . .54
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2.1 Planning the Installation
Who Should Install the TracVision G8
KVH recommends that a KVH-authorized technician install the TracVision G8 system. Installers should have experience installing electronic equipment on a vessel.
Materials and Equipment Required for Installation
Before you begin installing the TracVision G8 system, you need to verify that you have all of the following tools and materials:
Electric drill and
1
2" (13 mm) drill bit
17 mm socket wrench
9
16" open-end wrench
Flat head and Phillips screwdrivers
Light hammer; center punch; tape; scriber/pencil
•Wire strippers
A PC with terminal emulation software such as
Windows Hyperterminal or PROCOMM
Quick-tripping circuit breaker or fuse rated for 30 amps
RG-11 cable(s) with F-type connectors (refer to
Table 2-1 to determine the number of RF cables needed)
Connecting to: # RF Cables
North American Systems
One IRD 1 Two IRDs 2 Two or more IRDs 2*
European Systems
One IRD 1 Two IRDs 2 Three IRDs 3 Four IRDs 4 More than four IRDs 4*
* Multiswitch required. Follow manufacturer’s guidelines.
Table 2-1
Number of RF Cables to Connect to the Antenna
RG-11 with F-type connectors is required for all RF wiring. Use of any other cable will result in degraded performance, which is not covered by the KVH warranty.
You may want to connect four RF cables to the antenna in all cases. That way, if an IRD is added (or the system is converted from North American to European use) in the future, no additional RF cables will need to be run.
Plan the entire installation before proceeding! Take into account antenna unit placement, cable running distances between units, and accessibility to the equipment after installation.
If you are prewiring the system, be sure to route the N-type connector end of the data/power cable to the antenna location and the F-type connector end to the belowdecks MCU (see Figure 2-8
on page 28).
Power cable to connect the MCU to ship’s power (Table 2-2 provides proper gauge and length specifications for a 12V supply. The system will not work if the MCU receives less than 9V).
Cable Length Cable Gauge
to 40 ft (12 m) 12 AWG (1.5 mm2) up to 70 ft (21 m) 10 AWG (2.5 mm2)
Kitpack Contents
The kitpack packaged with your system contains hardware and other materials that will be needed to complete the installation. Ensure that the kitpack contains all of the items listed below.
Par t Par t # Qty.
M10 x 1.5 x 50 mm hex head bolts 14-0342-50 4 M10 flat washers 14-0344-10 4 M10 lock washers 14-0343-10 4 M4 x 0.7 x 8 mm pan-head Phillips screws 14-0075-08 6 Plastic screw covers 19-0088 8 Rear logo plate 20-0885-02 1 Power connector plug 23-0497-02 1 IRD ground cable 32-0583-50 1 PC cable (for diagnostics) 32-0628-06 1 PC cable gender changer 23-0517-09 1 Flush mount MCU bracket 20-0667 1 Velcro self-adhesive backings 19-0146 4 Velcro washers 19-0147 4 #4-24 thread-forming screws 14-0150-06 4 Tie-wraps 22-0006 5 #8 type A screws 14-0047-08 4 #8 lock washers 14-0038 4 #6-32 x 1⁄2" pan head screws 14-0029-08 2 #6 flat washers 14-0024 2 Small Ferrite Coil 29-0088 1 Large Ferrite Coil 29-0090 1 F-type connector 23-0213 1
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Table 2-3
Kitpack Contents
Table 2-2
Recommended MCU-to-Ship’s
Power Cable Specifications
Choosing Component Locations
When determining component locations, first keep in mind accessibility and cable lengths between units. For example, since the data/power cable is 100 ft (30 m) long, the MCU must be located within 100 ft (30 m) of the antenna.
The major considerations in locating the TracVision components are described below.
Choosing the Best Location for the TracVision Antenna
There are several factors to consider when choosing the location for the TracVision antenna.
Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around. The less blockage, the better the system performs.
Keep the antenna clear of any obstructions above decks. The antenna requires a -15º to +85º look angle to receive satellite signals.
To minimize tracking errors, place the antenna
unit as close as possible to the intersection of the vessel’s fore-and-aft centerline and midships. The antenna unit need not be located exactly on the vessel’s fore-and-aft axis, but its centerline MUST be parallel to it.
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Figure 2-1
Antenna Blockage
Blocked!
Mast
Vessel Platform
TracVision Antenna
The mounting surface should be flat and strong
enough to carry the complete assembly (85 lbs/
38.6 kg). To prevent warpage to the antenna baseplate, make sure that the mounting surface is rigid so that it cannot flex when the vessel vibrates. If necessary, add a strength member to the mounting site to stiffen it.
Be sure to account for the height and base dimensions (see Figure 2-2 on the following page). Also be sure to leave enough space outside the access hatch to allow a technician to remove the seven hatch screws and perform maintenance through the hatch.
Maintain at least four feet (1.3 m) separation
between the antenna and any magnetized materials, large ferrous masses, cranes, engines, derricks, other antennas, cables carrying high amperage direct current, or battery banks. Take extra care when mounting the antenna on a steel vessel; use an aluminum, brass, plastic, or wood (NOT steel or iron) platform to position the antenna at least four feet (1.2 m) above and six feet (1.8 m) away from the steel surface.
Be alert for devices that change their magnetic
characteristics when in use, such as CRTs (computer and TV screens), radar magnetrons, electric winches, loudspeakers, windshield wipers, and other devices with DC motors. The antenna’s internal sensor cannot compensate for changing magnetic fields created by these devices.
Radar Concerns
The TracVision antenna must be kept out of line with nearby radars, as their energy levels (from both the main beam and its side lobes) may overload the antenna’s front-end circuits. In an ideal installation, the antenna is mounted four feet (1.2 m) above and four feet (1.2 m) away from the radar (measured from the center of the antenna dome to the center of the radar).
The best placement for the TracVision antenna is above the radar. However, if there will be a significant horizontal separation between the radar and TracVision dome (i.e., at least 8 to 10 feet (2.4 to 3 meters)), the TracVision antenna can be placed below the radar as there will be little chance of signal blockage.
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Choosing the Best Location for the MCU
The MCU should be mounted in a dry location, allowing enough room at the back for connecting system cables.
The MCU should be placed so that the LCD display is visible and the buttons are accessible to the user.
The MCU is not susceptible to magnetic interference and does not need to be mounted on a level surface.
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38.86"
Figure 2-2
Antenna Unit Dimensions
The radome exterior is treated with a special finish selected for compatibility with the dome material and transparency to the satellite signals. Application of additional paints or finishes WILL degrade performance, potentially beyond acceptable limits.
A full-size template of the baseplate mounting holes has been provided at the back of this manual.
Four small holes have been drilled into the bottom of the baseplate to ensure that any moisture that enters the antenna unit is able to drain. Be sure these drain holes do not become blocked.
(987 mm)
4x .50"
(4x 13 mm)
17"
(432 mm)
35"
( 889 mm)
12"
(305 mm)
6"
(152 mm)
Access Hatch
6"
(152 mm)
FWD
12"
(305 mm)
2.2 Mounting the TracVision Antenna
1. Make sure that you have chosen a suitable mounting location based upon the guidelines in
Choosing the Best Location for the TracVision
Antenna” on page 23.
2. Using the template provided at the back of this manual or the dimensions shown in Figure 2-3, lay out the four mounting bolt holes. Make certain that the “Forward” arrow is parallel with the vessel’s centerline and pointed toward the bow.
3. Drill the four
1
2
" (13 mm) bolt holes following the
layout in Step 2.
4. If mounting the antenna on a deck: Mark a location aft of the antenna for the cable access hole. The hole must be large enough to accommodate the data/power cable and all required RF cables (see Table 2-1 on page 21 to determine the number of RF cables required). Cut out the access hole and smooth the edges of the hole to protect the cables.
5. Remove the antenna unit from its shipping carton.
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Figure 2-3
Antenna Mounting Holes Layout
A full-size template of the baseplate mounting holes has been provided at the back of this manual.
FWD
4 x 0.5"
(4 x 13 mm)
Baseplate Footprint
17"
( 432 mm)
6"
(152 mm)
12"
(305 mm)
6"
(152 mm)
12"
(305 mm)
6. Remove the eight screws securing the radome to the baseplate. Carefully lift the radome straight up until clear of the antenna assembly and set it aside in a safe place. If you bring the radome topside, secure
it with a lanyard to prevent it from falling overboard.
7. Remove the tie-wrap securing the MCU/kitpack box to the antenna baseplate. Remove the box.
8. Unfasten the tie-wrap securing the antenna frame to the sensor bracket (release the tab using a flat-head screwdriver). Save the tie-wrap in case the antenna needs to be reshipped someday.
9. Inspect the antenna unit for any signs of shipping damage.
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Figure 2-4
MCU/Kitpack Box
Figure 2-5
Antenna Frame Shipping Restraint
Tie-wrap
Tie-wrap
Sensor
Bracket
Frame
10. Position the baseplate assembly in place over the mounting holes, with the baseplate’s connectors (shown in Figure 2-6) facing the stern. Ensure that all mounting holes line up and make any necessary adjustments.
11. Connect the N-type connector end of the data/power cable (from belowdecks) to the baseplate, as shown in Figures 2-8 and 2-9.
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Figure 2-9
Connecting the Data/Power Cable
Figure 2-6
Location of Baseplate Connectors
Connectors
Figure 2-7
Baseplate Connectors
RF3
RF1
RF2
RF4
Data/Power
Figure 2-8
Data/power Cable Connectors
Be sure to properly align the data/power cable with the baseplate connector before tightening. Connecting the cable at an angle may damage the cable’s center tines.
To MCU To Antenna
F-type Connector N-type Connector
12. Using a 9⁄16" wrench, connect the RF cable(s) from belowdecks to the baseplate. If you connect more than one RF cable, label both ends of each RF cable to match its antenna baseplate connector (RF1, RF2, RF3, or RF4). Figure 2-10 shows an RF cable connected to the RF1 connector.
13. Route the other ends of the data/power and RF cables belowdecks (if mounting the antenna to the deck, route the cables into the cable access hole that you cut out in Step 4).
14. Place the rear logo plate over the cables, so that each cable exits the proper opening (see Figure 2-11). Using the six M4 screws supplied in the kitpack, attach the logo plate to the baseplate as shown in Figure 2-11.
15. Place the antenna baseplate over the mounting holes drilled in the foundation, ensuring the connectors face the stern.
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Figure 2-11
Attaching the Logo Plate
Do NOT use teflon gel on the cable fittings as it reduces signal strength at higher frequencies.
Figure 2-10
Connecting the RF1 Cable
RF3
RF1
RF2
RF4
16. At each of the four baseplate mounting holes, place an M10 lock washer and flat washer on an M10 bolt and insert the bolt into the hole from below, as shown in Figure 2-12. Tighten all four bolts securely until the four feet are bottomed against the mounting surface.
17. Reinstall the radome. Secure in place with the eight screws removed in Step 6. Install a protective plastic screw cap from the kitpack over each screw.
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Figure 2-12
Bolting the Antenna Unit to
the Deck (Side View)
Antenna Unit Base
Deck
M10 Flat Washer
M10 Lock Washer
M10 x 1.5 Hex-head Bolt
2.3 Connecting the IRD(s)
Connecting the RF Cable(s)
Each RF cable must be an RG-11 (75 ohms) cable fitted with F-type connectors. The RF cables should already be connected to the antenna baseplate (see Step 12 of Section 2.2, “Mounting the
TracVision Antenna,” on page 29). The following sections explain
how to connect the RF cable(s) to your satellite TV receiver(s) (IRDs).
To connect the TracVision antenna to your IRDs, choose one of the following configurations (based on the number of IRDs you will connect to the antenna):
Option 1 - Connecting One IRD
Option 2 - Connecting Two IRDs
Option 3 - Connecting Three or More IRDs
Option 1 - Connecting One IRD
One end of the RF cable should already be connected to the RF1 plug on the base of the TracVision antenna. Connect the other end of the RF1 cable to the IRD plug labeled “LNB,” “ANT/SAT,” or “SATELLITE IN.”
Option 2 - Connecting Two IRDs
Two RF cables should already be connected to the RF1 and RF2 plugs on the base of the TracVision antenna. Connect the other ends of these RF cables to the plug labeled “LNB,” “ANT/SAT,” or “SATELLITE IN” on two IRDs.
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For instructions on RF wiring for TracNet, please refer to the TracNet
Owner’s Manual or Technical Manual.
The IRD that is connected to the “RF1” cable controls which satellite the antenna is tracking.The IRD connected to “RF2” can select different channels on that satellite but not change the satellite selection itself.
Option 3 - Connecting Three or More IRDs
(North American and Latin American Systems)
To connect three or four IRDs to the TracVision antenna, you will need to install an active multiswitch (Channel Master model 6214IFD or equivalent) between the antenna and the IRDs. Two RF cables should already be connected to the RF1 and RF2 plugs on the base of the TracVision antenna. Figure 2-13 shows a typical wiring arrangement for three or four IRDs. Mount the multiswitch unit in accordance with the manufacturer’s instruction sheet.
1. Connect the RF cable labeled "RF1" to the multiswitch input labeled "LNB RHCP +13V.”
2. Connect the RF cable labeled “RF2” to the multiswitch input labeled "LNB LHCP +18V.”
3. Connect the multiswitch outputs to individual IRD inputs. Use RG-11 cable with F-type connectors for all RF connections. Terminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent).
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Figure 2-13
Single Multiswitch Installation
(North American and Latin
American Systems)
The use of an active multiswitch will interfere with the 22 KHz tone sent by DIRECTV DSS Plus™IRDs to the antenna. As a result, the antenna will not receive the signal to change satellites when you change channels using your DIRECTV DSS Plus remote.
DC Power
IRD #1
RF1 RF2
DC In RHCP
+13v
Multiswitch
Out 1 Out 2 Out 3 Out 4
IRD #2 IRD #3
VHF/UHF LHCP
+18v
IRD #4
Multiple Multiswitch Installation
If you need to connect more than four IRDs to the TracVision antenna, you may carry out a multiple multiswitch installation, as shown in Figure 2-14.
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Figure 2-14
Multiple Multiswitch Installation (North American and Latin American Systems)
DC Power
IRD #1
DC In RHCP
Out 1 Out 2 Out 3 Out 4
IRD #2 IRD #3
+13v
Multiswitch
VHF/UHF LHCP
+18v
RF1 RF2
RF Splitters/
Power Dividers
IRD #4
DC Power
DC In RHCP
Out 1 Out 2 Out 3 Out 4
IRD #5 IRD #6 IRD #8IRD #7
+13v
Multiswitch
VHF/UHF LHCP
+18v
Option 3 - Connecting Three or More IRDs (European Systems)
Because the European system comes with a quad-output LNB, all four RF outputs from the TracVision antenna can be connected to individual IRDs.
Connecting Three or Four IRDs
To connect a third IRD, a third RF cable should already be connected to the RF3 plug on the base of the TracVision antenna. Connect the other end of the RF3 cable to the plug labeled “LNB,” “ANT/SAT,” or “SATELLITE IN” on the third IRD. To connect a fourth IRD, use the fourth RF cable, which should already be connected to the RF4 plug on the base of the antenna.
Connecting More than Four IRDs
To connect more than four IRDs, you will need to install an active multiswitch between the antenna and the IRDs. Connect the multiswitch unit in accordance with the manufacturer’s instructions. Figure 2-15 shows an example of a European multiswitch configuration.
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Figure 2-15
Multiswitch Installation
(European Systems)
RF4
RF3 RF2 RF1
RF4 RF3 RF2 RF1
RF cables
supplied by customer
Vert. Hor.
Active Multiswitch
Out 1 Out 2 Out 3 Out 4 Out 5 Out 6 Out 7 Out 8
IRD #2IRD #1 IRD #3 IRD #6 IRD #7 IRD #8IRD #4 IRD #5
Vert./mod.
5-50 kHz
Hor./mod.
Connecting the IRD Ground Wire
Agrounding wire has been provided to connect your IRD to a suitable ground. Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis. The other end should be connected to a suitable ground, ideally to the MCU ground terminal (route the ground wire to the
MCU and leave unconnected for now). Each IRD that you connect to the TracVision system should have a similar ground connection.
If you are using a multiswitch, you can ground the multiswitch instead of the individual IRDs.
2.4 Wiring the MCU
All other wiring for the TracVision system connects at the rear panel of the MCU.
For the TracVision system to work, you must connect the following cables to the MCU:
Antenna data/power cable
•Vessel power cable
IRD ground cable(s)
Figure 2-16 shows the MCU’s rear panel connectors. Refer to this figure when wiring components to the MCU.
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Figure 2-16
MCU Rear Panel
Antenna
Data/Power
Vessel Power
& IRD Ground
+ -
Maintenance Port
(for PC diagnostics)
RF PCB Software Flashing Port
(technician’s use only)
Fuse
Be sure to connect a ground cable from each IRD to a suitable ground, ideally the MCU ground terminal.
MCU Ground Wire
Connecting the Antenna Data/Power Cable
Connect the antenna data/power cable to the data/power connector on the MCU’s rear panel (see Figure 2-16). Do not overtighten; finger-tight is sufficient.
Connecting Vessel Power and the IRD Ground Wire
Short circuits may result in severe electrical shock or burns. Turn off vessel power and test the circuit to ensure that no power is present before connecting any power cables. Do NOT reapply
power until all system wiring is completed.
The TracVision G8 system requires an 9-36 VDC power input. Since it does not have a dedicated power control (ON/OFF switch), a quick-tripping circuit breaker or fuse should be installed between vessel power and the MCU. Circuit overload protection should be rated for 30 amperes. For recommended power cable specifications, refer to Table 2-2 on page 22.
A power connector plug has been supplied in the kitpack to make connecting power to the MCU a snap. To connect the power and IRD ground wires, follow the simple steps below.
1. A large ferrite coil is supplied in the kitpack to help reduce conducted emissions from the vessel power cable. This ferrite coil needs to be installed for the system to comply with CE standards. To install the ferrite coil, make two loops in the vessel power cable and clamp the ferrite coil around the loops (see Figure 2-17). The cable, with both positive and negative wires, must pass through the ferrite coil three times to be effective.
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KVH recommends a 24 VDC power input to the TracVision G8 (supplying not less than 9 VDC at the MCU). Power supplied to the TracVision G8 MUST NOT exceed 36 VDC or the TracVision power supply will suffer serious damage!
Before connecting the power cable, turn off vessel power and test the circuit to ensure that no power is present.
Figure 2-17
Large Ferrite Coil Clamped
onto Vessel Power Cable
2. Find the power plug provided in the kitpack and insert your vessel power wires into the plug’s (+) and (-) terminals (see Figure 2-18).
3. If you’ve routed an IRD ground wire to the MCU
(as recommended in Connecting the IRD Ground
Wire on page 35), insert the wire into the plug’s
ground (-) terminal.
4. Secure the wires in place by tightening the terminal screws.
5. After inserting and securing the wires, tug gently to ensure that the connections are solid. Also make certain that the wire insulation is not pinched in the connector.
6. Plug the power connector plug into the power jack on the MCU’s rear panel (see Figure 2-16 on
page 35).
7. Secure the plug in place with the two retaining screws.
8. The MCU has a ground wire preattached to one of its retaining screws (see Figure 2-19). Be sure to connect this wire to a suitable ground.
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Figure 2-18
Power Plug
Figure 2-19
MCU Ground Wire
2.5 Mounting the MCU
Mount the MCU using either of the following options:
Option 1 - Velcro Fastening on a Horizontal Surface
Option 2 - Flush-mounting
The following sections describe how to mount the sensor for both of these options.
Option 1 - Velcro Fastening on a Horizontal Surface
1. Choose a location based upon the guidelines in
Choosing the Best Location for the MCU” on page 25.
2. Remove the four squares of Velcro fabric from the kitpack. Clean the bottom of the housing with a mild detergent and water to remove oils, etc. Peel the protective backing from the squares and apply them to the bottom of the housing at each of the four corners (see Figure 2-20).
3. Position the four Velcro hook disks where the MCU will be mounted. Drill screw holes for the disks and secure in place with the #4-24 screws supplied in the kitpack.
4. Press the MCU firmly into place so that the loop material engages the hook disks.
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Figure 2-20
Mounting the MCU with
Velcro Attachments
Fabric Strips
Hook Disks
Option 2 - Flush-mounting
1. Choose a location based upon the guidelines in
Choosing the Best Location for the MCU” on page 25.
2. A template has been provided in Appendix B on
page 129 as a guide to mark and cut the proper
hole for the flush mount bracket. Cut the hole and make certain the bracket and MCU will fit easily.
3. At the two holes in the bottom of the MCU, place a #6 flat washer on a #6-32 screw and insert the screw into the hole from below, as shown in Figure 2-21. Do not tighten the screws yet; just a few turns is sufficient.
4. Slide the flush mount bracket backward over the MCU until the two notches meet the screws as shown in Figure 2-21.
5. Tighten the screws to secure the MCU to the bracket.
6. Insert the MCU and bracket into the hole and secure the unit to the mounting surface with the #8 (black) screws and #8 washers supplied in the kitpack.
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Figure 2-21
Securing the MCU to the Flush Mount Bracket
#6-32 x 1/2" Pan-head Screw and Flat Washer (x2)
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2.6 Activating/Programming the IRD
Before it can be used, your IRD must be activated and/or programmed, as described below.
DIRECTV and DISH Network IRD Activation
KVH makes it easy to activate your DIRECTV or EchoStar (DISH Network) IRD. Just call KVH at 1-888-584-4163 and ask for IRD Activation (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST). For other options, please refer to the user manual that accompanied your IRD.
Other IRD Activations
Please refer to the user manual that accompanied your IRD for activation instructions.
Programming European IRDs
Before the TracVision G8 system can be used in Europe, the IRD must be programmed to receive signals from the selected DVB satellite services. Programming is conducted using menu selections displayed on the TV screen. Please refer to your IRD owner’s manual for specific instructions.
Table 2-4 provides some key data for use when programming the IRD.
Configuration Item Setting
Antenna Alternative 1 DiSEqC 1 Antenna Alternative 2 DiSEqC 2 LNB Frequency Universal
It is also important that the IRD’s settings for Antenna Alternatives 1 and 2 match the MCU’s installed satellite settings as follows:
Antenna Alternative 1 = Satellite A
Antenna Alternative 2 = Satellite B
Section 2.7, “Installing Satellites Using the MCU,” on page 42
provides details on the satellite installation process.
Table 2-4
Key IRD Settings
When programming the IRD with the antenna configuration data, make certain that your choices for Antenna Alternatives 1 and 2 match those installed as Satellites A and B during the Install Satellite procedure detailed in Section 2.7,
“Installing Satellites Using the MCU,” on page 42.
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Programming DSS Plus IRDs
If you are using multiple DSS Plus IRDs and intend to shift from one satellite to another, only one of the IRDs can be configured as a two-satellite receiver. All other IRDs must be configured as one­satellite receivers. The two-satellite IRD will determine which satellite the antenna is tracking while the other receivers can watch any channels available via that satellite. Refer to your IRD owner’s manual for complete details on this process.
If you use an active multiswitch to connect three or more IRDs, the multiswitch will interfere with the 22 KHz tone sent by DIRECTV DSS Plus™IRDs to the antenna. As a result, the antenna will not receive the signal to change satellites when you change channels using your DIRECTV DSS Plus remote.
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2.7 Installing Satellites Using the MCU
The TracVision G8 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a preprogrammed library of North American, European, and Latin American satellites. It also has two open slots that you may use to program two additional satellites of your choice. Table 2-5 lists the possible satellite pairs in North America and Table 2-6 lists the satellites that can be programmed in Europe (as long as the paired satellites are within range of the TracVision antenna). Two of these satellites may be selected to reside in the system’s active memory as Satellites A and B. For Latin American systems, either Galaxy_8W or Galaxy_8E can be selected, but not both.
Any two of the European satellites listed below can be paired together, as long as the satellites are within range of the antenna:
Astra1 Sirius
Astra2N Thor
Astra2S Arabsat
Hispasat Nilesat
HotbirdWB Optus_B1
Hotbird Optus_B3
The satellites listed in TracVision G8’s preprogrammed satellite library will be sufficient for most users. However, if you wish to install one or two satellites that are not in the library, skip to
“Programming User-defined Satellites” on page 45. After configuring
these user-defined satellites, return to the satellite installation process in “Installing Your Selected Satellites” on page 43.
Table 2-5
Available Satellite Pairs
– North America
(North American LNB Required)
Table 2-6
Available Satellites – Europe
(European LNB/Feed Tube
Assembly Required)
DSS_101 ✓✓ DSS_119 ✓✓ Echo_61 ✓✓ ✓✓ Echo_110 ✓✓✓✓ Echo_119 ✓✓ ✓✓✓ Echo_148 ✓✓ ✓✓ Expressvu ✓✓✓✓✓ ExpressTV ✓✓✓✓✓✓
DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV
Installation
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Installing Your Selected Satellites
To install your selected satellites as Satellite A and Satellite B, follow the steps below.
1. Apply power to the MCU.
2. Following the startup sequence, press the center button to bring up the “Install Satellite?” screen.
3. Follow the process shown in Figure 2-23 on the following page to install your selected satellites. At the end of the process, be sure to press the YES button to restart the antenna.
Section 3, “Using the MCU Interface,” provides complete details
on the use of the MCU menus, including complete antenna control details in “Control Antenna Mode”
on page 68.
Figure 2-22
Install Satellite Screen
Install Satellite?
Enter Next Return
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Figure 2-23
Install Satellite Pair Process
Install Satellite?
Enter Next Return
Install A <SAT NAME>
Yes Next Cancel
Install B <SAT NAME>
Yes Next Cancel
Installing sats
Please wait
<SAT Name> and
<SAT NAME> installed
Proceed to "Restarting the Antenna"
Selecting NEXT will cycle the display through all available satellites.
Selecting NEXT will cycle the display through all satellites that can be paired with the selection for Satellite A. If no satellite is available for a pair or you wish a single satellite configuration, select NONE.
Refer to Tables 2-5 and 2-6 for available North American and European satellite pairs.
Restart antenna?
Yes No
Restart
Antenna
System
Installation
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Programming User-defined Satellites
The TracVision G8 satellite library has the capacity for two user­defined satellites in case you want to track a satellite that is not currently preprogrammed in the library. User-defined satellites can only be configured via the MCU’s maintenance port. To configure a user satellite, information about the satellite must be provided, including:
Satellite name
Satellite position (longitude)
•Transponder information for each of the following polarizations/frequencies:
- vertical high
- vertical low
- horizontal high
- horizontal low
OR
- right
- left
•Transponder information includes:
-frequency
- symbol rate
- FEC code
- network ID (in hexadecimal format)
This information can be obtained from your satellite service provider or from a number of sites on the Internet, such as
www.satcodx.com.
How to tell the difference between High and Low bands:
High: 11.700 - 12.750 GHz Low: 10.700 - 11.700 GHz
For your reference, the satellite configuration information for the predefined satellites is available on our web site at www.kvh.com/
footprint/index.html.
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Connecting a PC to the MCU Maintenance Port
To program your user-defined satellites into the TracVision G8 satellite library, you need to connect a PC to the MCU’s maintenance port. This procedure requires Windows Hyperterminal (or other terminal emulation software, such as PROCOMM). Use the settings appropriate to your application and follow the steps below.
1. Connect one end of the PC data cable to the DB9 maintenance port connector on the rear of the MCU. Connect the other end to the serial port on your PC (a 9-pin/25-pin connector adapter may be needed for some PCs).
2. Open the terminal emulation software and establish the following settings:
• 9600 baud
• no parity
•8 data bits
•1 start bit
•1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup for the correct COM port.
Figure 2-24
MCU Maintenance Port
Maintenance Port
Installation
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Entering User-defined Satellite Data
To configure your user-defined satellites, follow the steps below.
1. Using your PC’s terminal emulation program, enter the SATCONFIG parser command as follows:
Command: SATCONFIG,USERX,YYY,Z,D,L<cr>
(<cr> indicates a carriage return/ENTER key)
Where: X = 1 or 2 (satellite alternative)
YYY = longitude (0-180) Z = E (East) or W (West) D =decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
L = LNB polarization (C = circular, L = linear)
Function: configures one of the user-configurable satellites
with the longitude provided
Response: if valid entry, echoes the input data
if invalid entry, returns error message
2. Type @DEBUGON<cr> to enter DEBUG mode.
3. Enter the satellite’s transponder information as
follows:
Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr> Where: @SATCONFIG = directs data to the RF Board
X = satellite location A or B N = satellite table # (98 & 99 are slots for user-
defined satellites)
F = frequency in MHz (either 00000 or a range from
10700 - 12700)
S = the satellite transponder symbol rate in
Mbit/second (01000 - 29999) C = the FEC code (e.g., 12, 23, 34, 56, 67, 78) ID = the satellite network ID in hexidecimal format
(0x####)
P = the LNB polarization (v = vertical,
h = horizontal, r = right, l = left) B = the LNB down conversion frequency (l = low,
h = high, G = Latin America, U = USA) D = decoding type (0 = test, 1 = DSS-A,
2 = DSS-B, 3 = DVB)
Table 2-8
Satellite Transponder Data Sequence
Table 2-7
SATCONFIG Parser Command
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4. Repeat Step 3 for each of the following transponder categories:
vertical high vertical low
horizontal high horizontal low
OR
right left
TracVision G8 requires that the data fields for all transponder categories be provided. If the selected satellite does not have information for one or more of the transponder categories, default information should be entered in the fields as follows:
Transponder Data Default Value
Frequency 00000 Symbol Rate 27500 FEC Code the same value as provided for those
transponders with data Network ID 0x0000 Polarity and Band whichever combinations are not
already provided
5. After entering all of the necessary information, save the settings by typing
@SAVE,A<cr> (or B if
the data is for satellite User 2).
6. Type
ZAP<cr> to restart the antenna.
7. If you need to configure a second user-defined
satellite, repeat this procedure starting with Step 1 to enter data for the USER2 satellite.
You have now added your user-defined satellite(s) to the system’s satellite library. The first user-defined satellite you configured is stored as USER1. If you configured a second satellite, it is stored as USER2.
If you want the antenna to track one or both of these user-defined satellites, you need to install it. To install a satellite, you can use either the MCU, as described in “Installing Your Selected Satellites”
on page 43, or you can use the SATINSTALL command, as
described on the following page.
Table 2-9
Satellite Transponder Default Data
Installation
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1. Type HALT<cr> to put the antenna in Idle mode.
2. Enter the
SATINSTALL parser command as
follows:
Command: SATINSTALL,<sat_a_name><sat_b_name><cr> Where: <sat_a_name> = the name of your choice for
Satellite A (for example:USER1) <sat_b_name> = the name of your choice for
Satellite B (for example:USER2)
If you only want to install and track one satellite, enter
NONE as the name of Satellite B.
3. Once you’ve assigned satellites as Satellite A and Satellite B, you need to tell the antenna which of the two satellites it should initially acquire and track. This step should be performed the first time a satellite is selected, allowing the system to download the channel guide. To do so, enter the following parser command:
Command: @L,x<cr> Where: x = A or B (whichever satellite you want to track)
4. Type ZAP<cr> to restart the antenna.
Examples of the user-defined satellite configuration process are provided for reference in the next two sections.
European systems only:
If DiSEqC is active on your IRD, once the antenna restarts, the antenna starts tracking the satellite currently selected by the IRD, overriding the @L,x command.
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An Example of Configuring a User-defined Satellite (N. America)
The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.
YOURSAT 101 at 122 West, DVB Decoder, Circular Polarization LNB
Right
Frequency 12.225 GHz Symbol Rate 20000 FEC Code 5/6 Network ID 4100(dec) = 0x1004
Left
Frequency 12.456 GHz Symbol Rate 20000 FEC Code 5/6 Network ID 4100(dec) = 0x1004
Based on this information, the data entered via the PC would look like this, assuming that YOURSAT 101 would be Satellite A:
SATCONFIG,USER1,122,W,3,C @DEBUGON @SATCONFIG,A,98,12225,20000,56,0x1004,R,U,3 @SATCONFIG,A,98,12456,20000,56,0x1004,L,U,3 @SAVE,A
ZAP
To install and start tracking the USER1 satellite, the following additional data would be entered:
HALT SATINSTALL USER1,NONE @L,A ZAP
Table 2-10
Sample Satellite Configuration
Data (North America)
Installation
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An Example of Configuring a User-defined Satellite (Europe)
The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.
Yoursat 101 at 7 West, DVB Decoder, Linear Polarization LNB
Horizontal High
Frequency 11.966 GHz Symbol Rate 27500 FEC Code 3/4 Network ID 2048 (dec) = 0x0800
Vertical High
Frequency 11.823 GHz Symbol Rate 27500 FEC Code 3/4 Network ID 2048(dec) = 0x0800
Vertical Low
No Data Listed
Horizontal Low
No Data Listed
Based on this information, the data entered via the PC would look like this, assuming that YOURSAT 101 would be Satellite A:
SATCONFIG,USER1,7,W,3,L @DEBUGON @SATCONFIG,A,98,11966,27500,34,0x0800,H,H,3 @SATCONFIG,A,98,11823,27500,34,0x0800,V,H,3 @SATCONFIG,A,98,00000,27500,34,0x0000,V,L,3 @SATCONFIG,A,98,00000,27500,34,0x0000,H,L,3 @SAVE,A ZAP
To install and start tracking the USER1 satellite, the following additional data would be entered:
HALT SATINSTALL USER1,NONE @L,A ZAP
Tabl e 2-11
Sample Satellite Configuration Data (Europe)
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2.8 Checking Out the System
Now that you’ve installed the TracVision G8, you need to verify that the system functions properly. Check the system startup routine to ensure that the system is operating within normal parameters.
To view the startup routine, connect a PC to the MCU’s maintenance port. This procedure requires Windows Hyperterminal (or other terminal emulation software, such as PROCOMM). Use the settings appropriate to your application.
1. Connect one end of the PC data cable to the DB9 maintenance port connector on the rear of the MCU. Connect the other end to the serial port on the PC (a 9-pin/25-pin connector adapter may be needed for some PCs).
2. Open the terminal emulation software and establish the following settings:
• 9600 baud
• no parity
•8 data bits
•1 start bit
•1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
Figure 2-25
MCU Maintenance Port
Maintenance Port
Installation
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4. After completing the review of the startup and operational routines, turn on the IRD and television and check the channels on the selected satellites. For European systems, check both horizontally and vertically polarized channels, if possible.
5. When all checks are completed, shut down the system.
A sample startup sequence has been provided in Appendix D on
page 133 with the typical ranges
and responses for the TracVision G8 during startup and operation.
Be certain to fill out and submit the warranty card to KVH to ensure that your TracVision G8 is fully covered under the 2-year parts and 1-year labor warranty.
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2.9 Changing Geographic Location
If you move to a different geographic area, you will need to modify your TracVision G8 system to receive satellite TV signals in the new location. To begin receiving satellite signals in the new area, perform the following steps.
Swap LNB/Feed Tube Assembly
To receive the proper satellite signals in the new geographic location, your TracVision antenna must be equipped with the appropriate LNB/feed tube assembly for that location:
Moving from: Moving to: Order from KVH:
North America Latin America Latin American LNB North America Europe European LNB/feed tube
Latin America Latin America North Amer ica North American LNB Europe North America North American LNB/feed tube Europe Latin America Latin American LNB/feed tube
Table 2-13 lists the part numbers for ordering these various options.
Par t N a me Part Number
North American LNB 02-0870 North American LNB/feed tube assembly 02-1282-01 Latin American LNB 02-0870-01 Latin American LNB/feed tube assembly 02-1282-03 European LNB/feed tube assembly* 02-1282-04
* The European LNB/feed tube assembly includes a skew control mechanism that allows the antenna to automatically adjust skew for changes in region and satellite service.
Table 2-13
LNB and LNB/Feed Tube Assembly
Part Numbers
Table 2-12
Required LNB or LNB/Feed Tube
Assembly for New Geographic
Location
Installation
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Install New Satellites
When you move to a new area, the list of available satellites changes. If you’re moving to Europe, you will need to choose a new satellite pair from the list of available European satellites (see Table 2-6 on page 42). If you’re moving to the U.S., you will need to choose a new satellite pair from the list of available North American satellites (see Table 2-5 on page 42). And if you’re moving to Latin America, you will need to select the Latin American satellite. For details on installing these new satellites, refer to Section 2.7, “Installing Satellites Using the MCU,” on
page 42.
Replace the IRD
In order to receive satellite TV service in your new geographic location, you will need to purchase an IRD designed for that location. Refer to your satellite TV service provider for more information.
You may also need to replace your television when changing geographic location. In North America, your TV must support the NTSC video standard. In Europe, your TV must support the PAL video standard.
Using the MCU Interface
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3 – Using the MCU
Interface
This section explains how to use all of the MCU functions. You will use the MCU to operate, control, and monitor the TracVision G8.
Contents
3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
3.2 Main Display and Accessing the Main Menu . . . . . . . . . . . . . . . .60
3.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
3.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
3.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using the MCU Interface
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3.1 Startup and Self-test
To turn on the TracVision G8, follow the steps below.
1. Turn on the IRD and television.
2. Apply operating power to the MCU.
3. Wait while the system initializes and searches for the satellite.
The MCU displays the following screens during system startup:
Figure 3-1
TracVision G8 Startup Screens
“Search Mode” screens may not appear during every startup.
KVH Industries, Inc.
TracVision G8
Antenna initializing
SAT A Menu SAT B
Init RF Board
SAT A Menu SAT B
Init Antenna
SAT A Menu SAT B
** Search mode 1 **
SAT A Menu SAT B
** Search mode 2 **
SAT A Menu SAT B
** Search mode 3 **
SAT A Menu SAT B
Entering Tracking
SAT A Menu SAT B
Limit Switch Test
SAT A Menu SAT B
Init Sensor
SAT A Menu SAT B
Init Rate Bias
SAT A Menu SAT B
Network ID Check
SAT A Menu SAT B
Tracking <SAT NAME>
SAT A Menu SAT B
To Main Display
3.2 Main Display and Accessing the Main Menu
As soon as the startup routine is completed, the LCD panel shows the main display, which shows which satellite the antenna is currently tracking. The soft keys allow you to switch between the two installed satellites as well as enter the main menu. The key functions are as follows:
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Figure 3-2
Main Display and Key Functions
Tracking <SAT NAME>
SAT A Menu SAT B
Track Installed
Satellite A
Enter
Main Menu
Track Installed Satellite B
Main Menu
Pressing the center key will cycle the main menu through the available functions as follows:
The RETURN and CANCEL Keys
Throughout the menus, the right-hand key will often be designated as either RETURN or CANCEL. These options have the following functions:
RETURN – Returns to the main menu or display.
If no keys are pressed within 10 seconds, the menu will automatically default to the main display.
CANCEL – Cancels the current action and returns
to the start of the action without making any changes.
Using the MCU Interface
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Figure 3-3
Main Menu Functions
Tracking <SAT NAME>
SAT A Menu SAT B
Select Installed Satellite A Select Installed Satellite B
Install Satellite?
Yes Next Return
Proceed to Section 3.3,
"Installing Satellites"
Proceed to Section 3.4,
"Restarting the Antenna"
Proceed to Section 3.5,
"Operations Mode"
Restart Antenna?
Yes Next Return
Operations Mode?
Yes Next Return
Return to "Install
Satellite"
Return to Main Display
Return to Main Display
Return to Main Display
Antenna Error Messages
At times, the MCU will display error messages alerting you to a specific problem (e.g., you have selected an invalid satellite pair). There are also two general antenna error messages that are not related to a specific action.
“Antenna response incorrect” (shown in Figure 3-4) indicates that the MCU received an incorrect answer from the antenna in response to a request. The solution to this error is simply to repeat your requested operation.
“Antenna not responding” (shown in Figure 3-5) indicates that no messages are being received from the antenna. This is usually the result of the antenna not being powered up or the antenna being disconnected from the MCU.
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Figure 3-4
Incorrect Response Error Message
Figure 3-5
Non-responsive Antenna
Error Message
ERROR: Antenna
response incorrect
ERROR: Antenna not responding
3.3 Installing Satellites
TracVision G8 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for
NONE on
Satellite B, permitting single satellite operation.
Using the MCU Interface
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Figure 3-6
Install Satellite Pair Process
Install Satellite?
Enter Next Return
Install A <SAT NAME>
Yes Next Cancel
Install B <SAT NAME>
Yes Next Cancel
Installing sats
Please wait
<SAT Name> and
<SAT NAME> installed
Proceed to Section 3.4, "Restarting the Antenna"
Selecting NEXT will cycle the display through all available satellites.
Selecting NEXT will cycle the display through all satellites that can be paired with the selection for Satellite A. If no satellite is available for a pair or you wish a single satellite configuration, select NONE.
Refer to Tables 3-1 and 3-2 for available North American and European satellite pairs.
Restart antenna?
Yes No
Restart
Antenna
System
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Table 3-2
Available Satellites - Europe
(European LNB/Feed Tube
Assembly Required)
Table 3-1
Available Satellite Pairs
- North America
(North American LNB Required)
In Latin America, the system can track either Galaxy_8W or Galaxy_8E to receive DIRECTV Latin America service (Latin American LNB required).
Any two of the European satellites listed below can be paired together, as long as the satellites are within range of the antenna:
Astra1 Sirius
Astra2N Thor
Astra2S Arabsat
Hispasat Nilesat
HotbirdWB Optus_B1
Hotbird Optus_B3
DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV
DSS_101 ✓✓
DSS_119 ✓✓ Echo_61 ✓✓ ✓✓ Echo_110 ✓✓✓✓ Echo_119 ✓✓ ✓✓✓ Echo_148 ✓✓ ✓✓ Expressvu ✓✓✓✓✓ ExpressTV ✓✓✓✓✓✓
3.4 Restarting the Antenna
To restart the antenna, use the Restart Antenna menu. The antenna will re-initialize and reacquire the satellite.
3.5 Operations Mode
This sequence of menus allows a user to view system information, perform various antenna functions, access internal sensor functions, and set the display brightness.
Using the MCU Interface
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Figure 3-7
Restart Antenna Menu
Figure 3-8
Operational Mode Sequence
Restart antenna?
Yes Next Return
Proceed to Section 3.5, "Operations Mode"
Antenna Restarted
This screen is displayed for 3 seconds before returning to startup sequence and main display
Operations Mode?
Yes Next Return
Get Antenna Status?
Yes Next Return
Set Brightness?
Yes Next Return
Return to Section 3.3, "Installing Satellites"
Control Antenna?
Yes Next Return
Control COMPASS?
Yes Next Return
Antenna Status Mode
This sequence of menus allows a user to scan for system errors, access antenna type, version, and serial number information, check the signal and noise levels, view the skew angle, display the bit error rate, and display the antenna’s current state.
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Figure 3-9
Antenna Status Mode
Menu Sequence
Get Antenna status?
Enter Next Return
Get system errors?
Yes Next Return
Get Thres/sig level?
Yes Next Return
Get State?
Yes Next Return
Get version?
Yes Next Return
Get skew angle?
Yes Next Return
Get serial number?
Yes Next Return
Get bit error rate?
Yes Next Return
Antenna Status Data Screens
Figure 3-10 shows the information available through the Get Antenna Status mode.
Using the MCU Interface
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Figure 3-10
Antenna Status Data Screens
Test T ypes
Azimuth Motor Elevation Motor Skew Motor Antenna Gyro Internal Sensor RF Comms RF Signal RF Config Antenna Not Responding
Get Antenna status?
Enter Next Return
Get system errors?
Yes Next Return
(If errors detected)
No errors detected
Testing OK
OR
Test <Test Type>
Testing Failure
Push any Button to Proceed
Yes Next Return
Antenna ver = #.## RF Ver = #.##
Get Version?
Proceed to "Control Antenna Mode"
Get Thres/sig level?
Yes Next Return
Signal level = #### Threshold = ####
Push any Button to Proceed
Get skew angle?
Yes Next Return
Skew angle
##.#
Push any Button to Proceed
Get serial number?
Yes Next Return
Antenna serial #
########
Push any Button to Proceed
Current State
Initializing Searching Tracking Idle Error
Push any Button to Proceed
Get bit error rate?
Yes Next Return
Bit error rate
#####
Push any Button to Proceed
Yes Next Return
State
<Current State>
Push any Button to Proceed
Get state?
Control Antenna Mode
This sequence of menus allows a user to adjust the antenna’s azimuth and elevation manually, restart the antenna, turn Sleep Mode on/off, turn Instant On Mode on/off, install a new pair of active satellites, set the latitude and longitude, select the active satellite, adjust the skew angle, update satellite frequency data, and change satellite configuration settings.
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Figure 3-11
Control Antenna Mode
Menu Sequence
Control antenna?
Enter Next Return
Man control antenna?
Yes Next Return
Set instant on/off?
Yes Next Return
select satellite?
Yes Next Return
Configure satellite?
Yes Next Return
Restart Antenna?
Yes Next Return
Install satellite?
Yes Next Return
Set skew Angle?
Yes Next Return
Set sleep on/off?
Yes Next Return
Set Lat/Long?
Yes Next Return
Sat frequency Scan?
Yes Next Return
Manually Controlling the Antenna
In certain circumstances, you may need to control the azimuth, elevation, and tracking of the TracVision G8 antenna manually, using the process shown in Figure 3-12. Use the + and - keys to manually move the dish. Azimuth measurements are reported as relative to the bearing of the vessel’s bow.
Using the MCU Interface
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Figure 3-12
Manual Antenna Control Procedure
If the manual adjustment of the antenna reached the maximum rotation (720°), the antenna will rotate 360° and return to the Manual Control Antenna screens.
If the system started up in Instant On mode, the following message may be displayed:
Man control antenna?
Enter Next Return
AZ = XXX.X° EL = XX.X°
- Azimuth +
AZ = XXX.X° EL = XX.X°
- Elevation +
Make antenna track?
Yes No Cancel
Proceed to "Restarting the Antenna"
YES tells the antenna to begin actively tracking the set azimuth and elevation. NO leaves the antenna halted in its current position.
InstantOn Reboot
Please wait
Restarting the Antenna
After resetting satellite parameters, it is necessary to restart the antenna before the new settings take effect.
Turning Sleep Mode On/Off
Sleep Mode turns off conical scan tracking if the antenna holds the same position for one minute. As soon as the vessel moves, the system will automatically begin tracking the satellite again.
Turning Instant On Mode On/Off
Instant On allows the antenna to immediately receive a TV signal if the vessel has not moved since the antenna was last shut off. If the vessel moves after acquiring the satellite via Instant On, the antenna will undergo its standard initialization process, resulting in a brief interruption of the TV signal.
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Figure 3-13
Restart Antenna Menu
Figure 3-14
Sleep Mode Menu
Figure 3-15
Instant On Mode Menu
The factory default setting for Sleep Mode is ON.
The factory default setting for Instant On Mode is OFF.
Restart antenna?
Yes Next Return
Proceed to "Turning Sleep Mode On/Off"
Antenna Restarted
This screen is displayed for 3 seconds before returning to startup sequence and main data display
Set sleep On/Off?
Yes Next Return
Proceed to "Turning Instant On Mode On/Off"
sLEEP mode: ON
On Return Off
The antenna communication setting will be displayed based on current selection. ON activates Sleep Mode. Pushing the ON and OFF buttons will change the selected setting.
Set instant On/Off?
Yes Next Return
Proceed to "Installing a New Satellite Pair"
iNSTANT mode: ON
On Return Off
The antenna communication setting will be displayed based on current selection. ON activates Instant On Mode. Pushing the ON and OFF buttons will change the selected setting.
Installing a New Satellite Pair
TracVision G8 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for
NONE on
Satellite B, permitting single satellite operation.
Using the MCU Interface
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Figure 3-16
Install Satellite Pair Process
Install Satellite?
Enter Next Return
Install A <SAT NAME>
Yes Next Cancel
Install B <SAT NAME>
Yes Next Cancel
Installing sats
Please wait
<SAT Name> and
<SAT NAME> installed
Proceed to "Setting Latitude and Longitude
Selecting NEXT will cycle the display through all available satellites.
Selecting NEXT will cycle the display through all satellites that can be paired with the selection for Satellite A. If no satellite is available for a pair or you wish a single satellite configuration, select NONE.
Refer to Tables 3-1 and 3-2 for available North American and European satellite pairs.
Restart antenna?
Yes No
Restart
Antenna
System
Setting Latitude and Longitude
If the GPS is blocked, faulty, or unavailable, you can enter the vessel’s latitude and longitude to ensure that the installed satellites are viewable, as well as to permit the system to set several internal parameters.
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Figure 3-17
Set Latitude/Longitude
If the latitude and/or longitude entered is not valid for the installed satellite pair, the following screen will appear:
Recheck and re-enter your latitude and longitude and verify your installed satellite pair to resolve this issue.
If GPS is providing valid position data to the antenna, manual entry of latitude/longitude is not available.
Lat/Long not valid
for sat pair
Set Lat/Long?
Enter Next Return
Latitude: ##N
- Enter +
Longitude: ###E
- Enter +
Latitude: ##N Longitude: ###E
Proceed to "Selecting Active Satellite"
Use the -/+ keys to select each number and choose between NORTH and SOUTH. Selecting ENTER will cycle the display through each digit and the direction option and then launch the LONGITUDE screen.
Use the -/+ keys to select each number and choose between EAST and WEST. Selecting ENTER will cycle the display through each digit and the direction option and then display the selected latitude and longitude.
This screen is displayed for 3 seconds before returning to "Set Lat/Long?"
Selecting Active Satellite
After installing the active pair of satellites, use the Select Satellite menu to choose which of the installed satellites will be active.
Setting the Skew Angle
The Set Skew Angle menu allows you to manually adjust the skew angle of the antenna’s LNB.
Using the MCU Interface
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Figure 3-18
Select Active Satellite
Figure 3-19
Set Skew Angle Menu
European systems only:
If DiSEqC is active on your IRD, once the antenna restarts, the antenna starts tracking the satellite currently selected by the IRD, overriding the Select Satellite command.
Select Satellite?
Enter Next Return
Proceed to "Setting the Skew Angle"
Sat Name A
corresponds to the
first satellite selected
during the Install
Satellite process.
Select <SAT NAME A>
Yes Next Cancel
Select <SAT NAME B>
Yes Next cancel
Sat Name B corresponds to the second satellite selected during the Install Satellite process.
<SAT NAME A> selected
<SAT NAME B> selected
Set Skew Angle?
Enter Next Return
Proceed to "Updating Satellite Frequency Data"
Skew: ##.#
- Enter +
Enter the desired skew angle. Use the -/+ keys to set each number. Selecting ENTER will cycle the display through each digit, then return to "Set Skew Angle."
Updating Satellite Frequency Data
If the antenna is unable to find a satellite, the satellite’s frequency data may have changed. The Satellite Frequency Scan feature allows you to update the frequency data of any satellite stored in the system’s library.
This function should not be used unless directed by KVH Technical Support or a KVH-authorized technician.
With the desired satellite, band, and polarization selected, the system will automatically search for the frequency with the strongest signal. The system will then update that satellite’s programmed data with the new frequency (and associated network ID) and store it in the satellite library.
To update the satellite frequency data, follow the steps below:
1. Place your IRD in the satellite signal meter mode.
2. Select the desired satellite on the MCU. Ensure the
TV signal meter indicates that you have a strong signal.
If the antenna is unable to find the selected satellite automatically, you can manually point the antenna using the Manual mode (see “Manually Controlling the Antenna” on page 69).
3. Select the desired polarization and band on the IRD.
4. Do not move the vessel. Your boat must remain motionless during the entire Satellite Frequency Scan process.
5. Follow the MCU menus on the next page. The scan itself will take a couple of minutes. Once complete, restart the antenna and ensure the antenna will track the new frequency.
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Do NOT use this function unless directed by KVH Technical Support or a KVH-authorized technician. Improper data selection may affect the system’s operation.
Using the MCU Interface
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Figure 3-20
Satellite Frequency Scan
To find a valid symbol rate and FEC code, refer to an up-to-date satellite table either in a magazine or on the Internet. For your convenience, this data is available (for the system’s predefined satellites) on our web site at www.kvh.com/footprint/
index.html.
The vessel must remain stationary during this process.
Sat frequency Scan?
Yes Next Return
Symbol Rate: XXXXX
- Enter +
Set FEC Code: X/X
- Enter +
Scan frequencies
Please Wait
Proceed to "Configuring Satellite Settings"
Use the -/+ keys to select each number. Selecting ENTER will cycle through each digit and then launch the FEC code screen. (Valid settings are 01000-39999.)
Use the -/+ keys to scroll through the available FEC codes: 1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8. Use the ENTER key to accept your selection.
This scan may take up to 10 minutes to complete.
Update frequency?
YES NO
Updating frequency
Please wait
Restart antenna?
YES NO
Restart
Antenna
System
If no strong satellite signal is found at the selected frequency, the screen will display:
No strong frequency
Exit returns you to the "Sat Frequency Scan" screen.
process again, but using a different symbol rate or FEC code.
Exit
Try the
Configuring Satellite Settings
The Configure Satellite menu allows you to change the configuration settings for your installed satellites. For each polarization, you can change the following settings:
•Frequency (either 00000 or a number between 10700 - 12700 MHz)
Symbol Rate (01000 - 45000 Mbit/sec)
FEC Code (1/2, 2/3, 3/4, 5/6, 6/7, or 7/8)
Satellite Network ID (0x0000 - 0xffff hex)
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North American satellites have two polarizations:
• Left-hand Circular (LHC)
• Right-hand Circular (RHC)
European satellites have four polarizations:
• Horizontal High (HH)
• Horizontal Low (HL)
•Vertical High (VH)
•Vertical Low (VL)
Using the MCU Interface
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Configure satellite?
Figure 3-21
Configure Satellite
Yes Next Return
Return to "Manually Controlling the Antenna
Configure satellite AB
Note 1
Note 2
Configure A <SAT NAME>?
Yes No
Polarization: XXX
- Enter +
Configure Frequency?
Yes Next Cancel
Set Freq: XXXXX MHz
- Enter +
Configure B <SAT NAME>?
Yes No
Configure FEC Code?
Yes Next Cancel
Set FEC Code: X/X
Note 3
- Enter +
Configure Network ID?
Yes Next Cancel
Note 2
Configure Symbol Rate?
Yes Next Cancel
Set Symb Rate: XXXXX M/S
- Enter +
Note 2
Note 1:
Note 2:
Note 3:
Set ID: XXXXXX HEX
- Enter +
Use the -/+ keys to scroll through the available polarizations: LHC - RHC - HH - HL - VH - VL. Use the ENTER key to accept your selection.
Use the -/+ keys to set each digit of the number. Selecting ENTER will cycle the display through each digit and then display the next configuration screen.
Use the -/+ keys to scroll through the available FEC codes: 1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8. Use the ENTER key to accept your selection.
Control Compass Mode
The Control Compass function allows you to turn autocalibration on/off, read the calibration score, and clear the calibration.
Selecting Autocalibration
Every antenna’s internal sensor module is calibrated at the factory in a perfect-world environment. However, hard and soft iron effects on your vessel can distort the local magnetic field, causing errors in the reported heading. These errors are minimized by mounting the antenna in a suitable location and are further removed by the system’s autocalibration feature, which compensates for minor magnetic distortions while your vessel is moving. The more the vehicle moves with autocalibration turned on, the more accurate the sensor will become.
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Figure 3-22
Control Compass Mode
Menu Sequence
Figure 3-23
Setting Autocalibration
A well-calibrated sensor is crucial to system performance. If you shift, remove, or add equipment near the antenna, KVH suggests keeping autocalibration ON so that the sensor will automatically recalibrate itself.
The factory default setting for Autocalibration is ON.
Control Compass?
Enter Next Return
Set Autocal on/off?
Yes Next Return
Get cal score?
Yes Next Return
Clear Compass Cal?
Yes Next Return
Set AutoCal On/Off?
Yes Next Return
Proceed to "Viewing the Calibration Score"
AutoCal is: ON
ON Return OFF
Autocalibration setting will be displayed based on current selection. Pushing the ON or OFF buttons will change the selected setting.
Viewing the Calibration Score
The calibration score should be checked the first time you are underway after installing the TracVision G8 and whenever adjustments are made to vessel equipment that can affect the sensor’s accuracy.
Accuracy (ACC)
The ACC data indicates the sensor’s degree of accuracy. Table 3-3 lists the five possible accuracy levels.
Magnetic Environment (MAGENV)
The MAGENV score (GOOD, OK, POOR, BAD) indicates the quality of the installation location. If the quality is POOR or BAD, the antenna may need to be moved to a more favorable magnetic environment, or the source of magnetic interference needs to be relocated.
Calibration Update Number (CAL #)
The CAL # indicates the number of times the sensor has calibrated itself. It is used primarily to verify whether a new calibration has been accepted by the system.
Using the MCU Interface
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Figure 3-24
Viewing Calibration Score
Table 3-3
Possible Compass Accuracy Levels
ACC Score Accuracy
<1º Better than 1º <2º Better than 2º <4º Better than 4º <8º Better than 8º BAD CAL Poor cal
Figure 3-25
Sample Calibration Score Screen
Accuracy
Get Cal Score?
Yes Next Return
ACC MagEnv Cal#
CAL<#° XXXX #
Magnetic Environment
ACC MagEnv Cal#
CAL<1° GOOD 3
Proceed to "Clearing the Calibration"
Calibration Update Number
Clearing the Calibration
Clearing the calibration resets the system to the factory defaults.
Setting Display Brightness
The MCU display’s brightness may be adjusted to suit your preferences. Press the right-hand key to make the display brighter; press the left-hand key to make it dimmer. When you are satisfied with the setting, press the center key to accept the setting.
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Figure 3-27
Setting Display Brightness
Figure 3-26
Clearing the Calibration
Clear COMPASS Cal?
Yes Next Return
Return to "Selecting Autocalibration"
Clearing Cal
Please wait
Cal Cleared
This screen is displayed for 3 seconds before returning to "Clear Compass Cal?"
Set Brightness?
Yes Next Return
Min Bright Max
*****************
Dim Display Brighten Display
Return to "Antenna Status Mode"
The MCU display offers 20 levels of brightness, each of which is indicated by an asterisk that appears or disappers when the Dim and Brighten keys are pressed.
Troubleshooting
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4 – Troubleshooting
This section identifies basic trouble symptoms and lists their possible causes and solutions.
Contents
4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
4.2 Causes and Remedies for Common Operational Issues . . . . . . . .84
4.3 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
4.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . .87
4.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
4.6 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . .89
Troubleshooting
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4.1 Troubleshooting Matrix
The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions.
Table 4-1
Tr oubleshooting Matrix
Key
1 = Anyone can do 2 = Electronics know-how recommended 3 = Dealer service recommended
Section 4.2
SYMPTOM
Antenna non-functional 1 2
Antenna not switching satellites via IRD 2 1 1 1 3 2 2 2 2
Antenna not switching satellites via MCU 2 1 1 1 3 2
No picture on TV set 1 1 2 2 2 2 2
Certain channels do not work 2 1 1 1 3 2 2 2
Intermittent picture for short intervals 1 1 1 2 2 2 3 2
System works at dock but not on the move 1 3
System will not find satellite 2 1 1 1 1 2 3 2 2 2 3 2
Snowy television picture 2 1 2 2
Pixelating television picture 2 1 2 2 2 3 2
Power disturbance, blown fuse, or low power
POSSIBLE CAUSE (AND SOLUTION)
Improper wiring
Data/power cable interference
Vessel turning during startup
Satellite signal blocked
Incorrect satellite configuration
Radar interference
Satellite coverage issue
Satellite frequency data changed
Type of multiswitch used
Incorrect or loose RF connectors
IRD faulty or improperly configured (Section 4.3)
Antenna gyro faulty (Section 4.4)
LNB assembly faulty (Section 4.4)
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4.2 Causes and Remedies for Common Operational Issues
There are a number of common issues that can affect the performance of the TracVision G8. The following sections address these issues and potential solutions.
Power Disturbance, Blown Fuse, or Low Power
Power Disturbance
If the MCU detects a power disturbance, such as a voltage spike, the system shuts itself down. If this occurs, simply disconnect power from the MCU,
wait 20 seconds, then restore power.
Blown Fuse
The antenna unit is equipped with a 5-amp, 125-volt fast-blow fuse on the PCB module. The MCU is equipped with a 30-amp, 125-volt fast­blow fuse on its rear panel. If either of these fuses has blown or been broken, the system will not work. To access the MCU fuse, simply unscrew the fuse holder cap on the rear panel. For details on accessing the antenna’s PCB module fuse, refer to “Replacing the PCB Module Fuse” on page 96.
Low Power
If the data/power cable from the antenna unit to the power source or MCU is more than 50 ft (15 m) in length, the power level can decrease over the course of the cable, resulting in a voltage level at the antenna unit that is too low to power the system. Refer to “Connecting Vessel Power and the
IRD Ground Wire” on page 36 for details on
supplying adequate power to the antenna unit.
Figure 4-1
MCU Fuse
Fuse
Improper Wiring
If the system has been improperly wired, the antenna unit will not operate correctly. Refer to Section 2.4, “Wiring the MCU,” on
page 35 for complete system wiring information.
Vessel Turning During Startup
If the vessel turns during the two-minute startup sequence that occurs immediately after turning on the power to the TracVision G8, the antenna will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn the TracVision G8 off for at least 10 seconds. Turn the system back on, ensuring that the vessel is either motionless or traveling in a straight line for the two minutes immediately following power-up.
Data/Power Cable Interference
Depending on how cables are routed, conducted emissions from the system’s data/power cable may cause reduced picture quality on your TV screen. If the picture quality degrades only when the TracVision G8 is operating, try installing the small ferrite coil supplied in the kitpack. Simply clamp it onto the data/power cable to reduce its conducted emissions (see Figure 4-2).
Incorrect Satellite Configuration
(European Systems Only)
The satellite configuration on European IRDs must match the satellite settings on the TracVision G8 system.
Satellite A on the TracVision G8 must be the same satellite as IRD Alternative 1 (or A, based on your IRD) and must be assigned the IRD DiSEqC 1 setting.
Satellite B on the TracVision G8 must be the same satellite as IRD Alternative 2 (or B, based on your IRD) and must be assigned the IRD DiSEqC 2 setting.
Refer to your IRD user manual for complete instructions on configuring your IRD.
Troubleshooting
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Figure 4-2
Small Ferrite Coil
Satellite Signal Blocked
Satellite signals can be blocked or degraded by buildings, other vessels, or equipment on the vessel itself. Refer to “Choosing the
Best Location for the TracVision Antenna” on page 23 to make certain
that the TracVision G8 antenna unit is in the optimal location. Simply moving the vessel to clear an external obstruction will also restore signal quality.
Satellite Coverage Issue
TracVision G8 will provide outstanding reception within the 32" (82 cm) antenna coverage area for your satellite television service of choice. However, signal quality can be degraded as you approach the fringe coverage areas. Refer to your satellite television service manual to check the viable coverage area for a 32" (82 cm) antenna.
Radar Interference
The energy levels radiated by radar units can overload the antenna’s front-end circuits. Refer to “Choosing the Best Location
for the TracVision Antenna” on page 23 to make certain that the
TracVision G8 antenna unit is in the optimal location with regard to your radar unit.
Satellite Frequency Data Changed
If some channels work, while one or more other channels do not, or the antenna cannot find the satellite, the selected satellite’s frequency data may have changed. To update this frequency data, refer to “Updating Satellite Frequency Data” on page 74.
Incorrect or Loose RF Connectors
As part of preventive maintenance (described in Section 5.2,
“Preventive Maintenance,” on page 93) KVH recommends checking
the antenna unit’s cable connections. A loose RF connector can reduce the signal quality. In addition, if you are unable to switch satellites using your IRD remote, make sure that your IRD’s RF cable is connected to the antenna’s RF1 baseplate connector (see
Section 2.3, “Connecting the IRD(s),” on page 31).
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For your convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at www.kvh.com/footprint/
index.html.
Type of Multiswitch Used
An active (not passive) multiswitch must always be used to connect the TracVision G8 system to multiple IRDs. Refer to
Section 2.3, “Connecting the IRD(s),” on page 31 for directions on
proper multiswitch/multiple IRD cabling.
4.3 IRD Troubleshooting
The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation. First check the IRD’s configuration to ensure it is set up for the desired programming. In the case of a faulty IRD, refer to your IRD user manual for service and warranty information. If the IRD is both configured properly and fully functional, contact your local KVH dealer or service center for assistance.
4.4 Antenna Gyro and LNB Faults
Section 5, “Maintenance,” provides detailed instructions for
authorized service personnel who may be required to replace one of the antenna gyros or the LNB.
Troubleshooting
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4.5 Computer Diagnostics
TracVision G8 has been designed to provide diagnostic readouts viewed on a PC having an RS-232 serial communication port. If you are unable to isolate a system problem, set up for computer diagnostics as described below. System problems will most likely be found somewhere through the diagnostic readouts.
The diagnostics procedure requires Windows Hyperterminal (or other terminal emulation software, such as PROCOMM). Use the settings appropriate to your application.
1. Connect one end of the PC data cable to the DB9 maintenance port connector on the rear of the MCU. Connect the other end to the serial port on your PC (a 9-pin/25-pin connector adapter may be needed for some PCs).
2. Open the terminal emulation software and establish the following settings:
• 9600 baud
• no parity
•8 data bits
•1 start bit
•1 stop bit
• no flow control
3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.
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Figure 4-3
MCU Maintenance Port
Maintenance Port
4.6 Maintenance Port Parser Commands
TracVision G8 system parser commands are detailed in
Appendix E on page 135.
Troubleshooting
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Maintenance
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5 – Maintenance
This section identifies system components that may be replaced in the field, details how to replace those components, and lists preventive maintenance routines.
Contents
5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . .93
5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
5.3 TracVision G8 Field Replaceable Units . . . . . . . . . . . . . . . . . . . .94
5.4 Accessing Antenna Components Through the Hatch . . . . . . . . . .96
5.5 Replacing the PCB Module Fuse . . . . . . . . . . . . . . . . . . . . . . . . .96
5.6 Replacing the Main PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
5.7 Replacing the RF PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
5.8 Replacing the Internal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . .103
5.9 Replacing the Azimuth FOG . . . . . . . . . . . . . . . . . . . . . . . . . . .104
5.10 Replacing the Elevation Gyro . . . . . . . . . . . . . . . . . . . . . . . . . .106
5.11 Replacing the Roll Gyro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
5.12 Replacing the Azimuth Motor . . . . . . . . . . . . . . . . . . . . . . . . . .108
5.13 Replacing the Elevation Motor . . . . . . . . . . . . . . . . . . . . . . . . .110
5.14 Replacing the Elevation Belt . . . . . . . . . . . . . . . . . . . . . . . . . . .112
5.15 Replacing the Skew Motor (European Systems Only) . . . . . . . .113
5.16 Replacing the Skew Belt (European Systems Only) . . . . . . . . . .117
5.17 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
5.18 Replacing the LNB/Feed Tube Assembly . . . . . . . . . . . . . . . . . .121
5.19 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Maintenance
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5.1 Warranty/Service Information
For information on KVH warranty, repair, and liability policies, please refer to the complete warranty statement provided at the conclusion of this manual. If you have any questions, please call your local authorized dealer/installer or distributor, or contact KVH or KVH Europe directly.
IMPORTANT! Before returning the product, be sure to obtain an RMA number from KVH’s Technical Support Department and write the number on the outside of the box. Shipments received without an RMA number will be returned to you at your expense.
5.2 Preventive Maintenance
TracVision G8 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance.
Monthly
•Wash the exterior of the radome and baseplate assembly with fresh water; a mild detergent may be added to remove grime. Use caution when spraying the radome directly with high-pressure water.
Do not apply abrasive cleaners or volatile solvents
such as acetone to the ABS radome.
Check all connectors at the MCU, antenna
baseplate, and IRD. Remove connectors and examine for signs of corrosion; clean as needed.
Semi-Annually
Remove the radome and examine the interior of
the antenna unit for signs of corrosion, loose connections, or frayed or broken wires.
When cleaning the radome, avoid any compounds that react with plastic.
Detailed information on KVH’s global support program and how to contact KVH or a dealer near you is available at www.kvh.com/
global_support.
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5.3 TracVision G8 Field Replaceable Units
If you experience an operating problem or need technical assistance, please contact your local authorized TracVision G8 dealer/installer or distributor. If one is not located nearby, contact KVH or KVH Europe directly at the phone, fax, or e-mail listings on the first page of this manual.
Replacement part numbers for field replaceable units (FRUs) that can be serviced in the field are listed in Table 5-1. These parts may be obtained from any KVH authorized dealer/installer or may be ordered directly from KVH.
FRU Part Number
Radome 02-1255 Main PCB 02-1281 RF PCB 02-1342 Master Control Unit (MCU) 02-1265 Azimuth Fiber Optic Gyro (FOG) 02-1156-03 Elevation or Roll Gyro 19-0222 Internal Sensor (with GPS) 02-1266 Azimuth Motor 02-1351 Elevation Motor 02-1350 Elevation Belt 24-0105-0137 Skew Motor 19-0110 Skew Belt 24-0124-0144 North American LNB 02-0870 North American LNB/Feed Tube Assembly 02-1282--01 Latin American LNB Assembly 02-0870-01 Latin American LNB/Feed Tube Assembly 02-1282-03 European LNB Assembly 02-1323 European LNB/Feed Tube Assembly 02-1282-04 Data/power Cable 32-0744-100 PC Cable 32-0628-06 IRD Ground Cable 32-0583-50 MCU Fuse 16-0029-30 PCB Module Fuse 16-0029-05
The serial number for your TracVision G8 will be required during any troubleshooting or service calls.You will find the serial number on the first page of this manual. (You can also find the serial number by using the MCU’s Get Antenna Status mode; see
“Antenna Status Data Screens” on page 67 for details.)
Table 5-1
TracVision G8 Field
Replaceable Units
To help us continually improve the quality and reliability of our systems, please return any failed component to KVH or KVH Europe (in care of the mailing address listed on the first page of this manual) after you receive your replacement part.
The antenna unit’s printed circuit boards (PCBs), gyros, LNB, motors, belts, and internal sensor may be removed and replaced on site using common hand tools. Other TracVision G8 service must be done by your authorized dealer/installer, distributor, or by KVH. Evidence of tampering or unauthorized repairs will void the warranty. The following sections provide step-by-step procedures for removing and replacing field replaceable units.
Figures 5-1 and 5-2 depict the locations of a number of components within the TracVision G8 antenna unit.
Maintenance
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TracVision G8 components receive power from multiple sources. Do not open any electrical assemblies or attempt servicing until IRD power and vessel input power are disconnected.
Figure 5-1
TracVision G8 Antenna Unit (Front View)
PCB Module
Feed Tube
Reflector
Elevation Motor
LNB
Internal Sensor (with GPS)
Azimuth Motor
Azimuth
FOG
Frame
Baseplate
Figure 5-2
TracVision G8 Antenna Unit (Rear View)
5.4 Accessing Antenna Components Through the Hatch
You can access all field replaceable units through the large hatch on the antenna baseplate. You do not need to remove the radome. To remove the hatch cover, simply remove the seven M4 screws securing the hatch cover to the baseplate.
5.5 Replacing the PCB Module Fuse
The PCB module is equipped with a 5-amp, 125-volt fast-blow fuse. If this fuse has blown or been broken, simply unscrew the fuse holder cap on the PCB module and replace the fuse.
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M4 Screws
(x 7)
Figure 5-3
Baseplate Access Hatch
Figure 5-4
PCB Module Fuse Location
Fuse Holder Cap
5.6 Replacing the Main PCB
1. With a PC connected to the MCU’s maintenance port, apply power to the antenna unit.
2. Record the serial number for later re-entry.
3. Disconnect power from the antenna unit and the IRD.
The main PCB is protected within a metal enclosure that is fastened to the antenna frame. This PCB module, which contains both the main PCB and the RF PCB, must be removed to gain access to the main PCB.
4. Disconnect all cables from the bottom of the PCB module, including the roll gyro cable at the in-line connector.
5. Using a
7
16" wrench, carefully disconnect the RF
cables from the top of the PCB module.
6. Loosen the four captive screws securing the PCB module to the antenna frame. Remove the PCB module and bring it belowdecks for bench work.
Maintenance
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RF
Connectors
Captive
Screws
Captive Screws
Roll Gyro Cable In-line Connector
Figure 5-5
PCB Module Connectors (Bottom View)
Figure 5-6
PCB Module Connectors (Top View)
Refer to Section 4.5, “Computer
Diagnostics,” on page 88 for
complete details on connecting a PC to the system via the maintenance port.
7. Remove the six #6-32 screws and flat washers securing the main PCB cover to the PCB module. Set aside the PCB cover.
8. Disconnect the three connectors from the main PCB.
9. Using a
3
16" nut driver/socket, remove the two jack screws from each of the four DB9 connectors and the two DB25 connectors on the PCB module’s connector plate.
10. Using a
1
4" nut driver/socket, remove the six #6-32 standoffs securing the PCB to the PCB module (see Figure 5-8). Remove the old PCB.
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Figure 5-7
Main PCB Cover
Figure 5-8
Main PCB
Figure 5-9
PCB Module Connector Plate
Jack Screws
Do Not Remove!
Jack Screws
Jack Screws
Standoffs
(x 6)
PCB Connectors
(x 3)
#6-32 Screws (x 6)
11. Apply a drop of Loctite threadlocker to the screw ends of the six standoffs and secure the new PCB to the PCB module with the standoffs.
12. Reconnect the jack screws that you removed in Step 9, reconnect the three connectors that you removed in Step 8, and reinstall the PCB cover that you removed in Step 7.
13. Reattach the PCB module to the antenna frame using the module’s four captive screws.
14. Reconnect the cables that you removed in Steps 4 and 5. Be sure to reconnect all cables in their proper positions. Figure 5-10 shows the proper connector assignments.
15. Apply power to the antenna unit.
16. Type
HALT<cr> (<cr> indicates a carriage return/
ENTER key).
17. Type
DEBUGON<cr>.
18. Type
=TVG8<cr>.
19. Type
=SERNUM,<serial number><cr>, where
<serial number> = the system serial number you recorded in Step 2.
20. Type
ZAP<cr> to restart/reinitialize the system.
Maintenance
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Figure 5-10
PCB Module Connectors
Make sure the cable jacket passes through the PCB cover’s access slot within the rubber grommet to protect the wires from the edge of the PCB frame.
From LNB
Elevation & Azimuth
TOP
Limit
Switches
To IRD
Azimuth/Roll
Gyro
Motors
AZIMUTH/ROLL GYROLIMIT SWITCHES
BOTTOM
Internal
Sensor
ELEVATION GYROINTERNAL SENSOR SKEW MOTOR
Elevation
Gyro
POWER
FUSE
Powe r
ELEVATION & AZIMUTH MOTORS
Skew MotorFuse
21. Calibrate the antenna gyros as explained in
Calibrating the Gyros” on page 105.
22. Reinstall your selected satellites as explained in
Section 2.7, “Installing Satellites Using the MCU,” on page 42.
5.7 Replacing the RF PCB
1. Disconnect power from the antenna unit and the IRD.
The RF PCB is protected within a metal enclosure that is fastened to the antenna frame. This PCB module, which contains the main PCB and the RF PCB, must be removed to gain access to the RF PCB.
2. Disconnect all cables from the bottom of the PCB module, including the roll gyro cable at the in-line connector.
3. Using a
7
16" wrench, carefully disconnect the RF
cables from the top of the PCB module.
4. Loosen the four captive screws securing the PCB module to the antenna frame. Remove the PCB module and bring it belowdecks for bench work.
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RF
Connectors
Figure 5-11
PCB Module Connectors
(Bottom View)
Figure 5-12
PCB Module Connectors
(Top View)
Roll Gyro Cable In-line Connector
Captive
Screws
Captive Screws
5. Remove the four #6-32 screws and flat washers securing the RF PCB cover to the PCB module. Set aside the RF PCB cover.
6. Disconnect the Molex connector from the RF PCB.
7. Using a
1
4" nut driver/socket, remove the four #6-32 standoffs securing the RF PCB to the PCB module (see Figure 5-14). Remove the old RF PCB.
8. Apply a drop of Loctite threadlocker to the screw ends of the six standoffs and secure the new RF PCB to the PCB module with the standoffs.
9. Reconnect the Molex connector that you removed in Step 6, and reinstall the PCB cover that you removed in Step 5.
10. Reattach the PCB module to the antenna frame using the module’s four captive screws.
Maintenance
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Figure 5-13
RF PCB Cover
Figure 5-14
RF PCB
#6-32 Screws (x 4)
Molex
Connector
Standoffs
(x 4)
11. Reconnect the cables that you removed in Steps 2 and 3. Be sure to reconnect all cables in their proper positions. Figure 5-15 shows the proper connector assignments.
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Figure 5-15
PCB Module Connectors
TOP
BOTTOM
Limit
Switches
Internal
Sensor
To IRD
Azimuth/Roll
From LNB
Elevation & Azimuth
Gyro
AZIMUTH/ROLL GYROLIMIT SWITCHES
ELEVATION GYROINTERNAL SENSOR SKEW MOTOR
Elevation
POWER
FUSE
Powe r
Gyro
Motors
ELEVATION & AZIMUTH MOTORS
Skew MotorFuse
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