LEGRAND TyneTec Advent XT2 ascom VoWiFi Series, TyneTec Advent XT2 ascom VoWiFi i62 Installation Manual

Doc No. FM0855 issue 2

Advent XT2

Assisted Living Call Management System

_________________________________________________________________________________________________

ascom VoWiFi

Installation Manual

i62

Tynetec operates a policy of continual product improvement and

reserves the right to modify the specification of its products.

If any variation to the details in this document are suspected please

contact Tynetec’s Technical Support.

Tynetec, a business unit of Legrand Electric Ltd

Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.

T: [phone] www.tynetec.co.uk

_______________________________________________________________________________________________________________________

Trusted Technology
Caring for People

Doc No. FM0855 issue 2 Page 2

CONTENTS

Section

Topic

Page 1

Product Overview

3

2

Important Safety Instructions

4

3

Regulatory Information

5

4

Maintenance & Care

5

5

VoWiFi Overview

6

6

Related Documentation

7

7

Site Wiring Requirements

8

8

Ascom i62 VoWiFi Handset & Charger

9

9

Matrix NENX IP-PBX

11

10

Draytek Vigor AP 903 Access Point

12

11

Mesh Access Point Installation

14

12

VoWiFi System Installation Overview

15

13

Laptop Setup for Draytek Devices

16

14

Check & Upgrade Draytek Firmware

17

15

Mesh Root Setup

18

16

Mesh Node Setup

21

17

Mesh Node Discovery

22

18

Mesh Node Deployment

23

19

VoWiFi System Commissioning

24

20

Specification: Ascom i62 VoWiFi Handset

25

21

Specification: Ascom i62 Charger & PSU

26

22

Specification: Matrix NENX IP-PBX

27

23

Specification: Draytek Vigor AP 903 Access Point

28

24

Amendments Record

29

Doc No. FM0855 issue 2 Page 3

1. PRODUCT OVERVIEW

The ascom VoWiFi system provides a reliable Voice Over IP communication solution that combines the
open standard for wireless radio networks and SIP telephony technologies. Utilizing the IEEE 802.11n
standard for wireless LAN (WLAN) communications, the ascom VoWiFi system provides the benefits of
increased speed, improved reliability and extended range of wireless transmissions.

The ascom VoWiFi system allows 2-way voice communications with residents via the Advent XT2 warden

call system and between staff, both internally and externally if required.

When the Advent XT2 is operating in onsite mode all alarm calls are reported via the VoWiFi system.
When the phone rings the caller will be identified on the display (provided the phone book memory is
programmed), when answered a voice message will announce the call type and channel ID before a speech
link is opened.

The ascom VoWiFi system comprises of 2 elements;

1. a bundled package including a Matrix IP-PBX, 2 x i62 VoWiFi handsets c/w chargers and PSU’s

2. a maximum of 8 x Draytek Vigor AP 903 Mesh Access Points

The Matrix IP-PBX is preconfigured so both CO analogue trunks ring all SLT and IP extensions, it also has its
DHCP server enabled. Both ascom i62 handsets have their WiFi settings and SIP credentials preconfigured
as extensions 151 and 152. A maximum of 5 IP extensions (151 to 155 are possible). The Matrix IP-PBX
allows the VoWiFi handsets to integrate with the Advent XT2 warden call system, it also allows access to an
outside line to make/receive external telephone calls and VoWiFi handset-handset calling.

One Mesh Access Point (known as the Mesh Root) is always hardwired to the Matrix IP-PBX Ethernet port
via a standard UTP Cat5e patch lead, max length 100 metres. Up to a maximum of 7 more Mesh Access
Points (known as Mesh Nodes) can be deployed wirelessly around the building to achieve site-wide WiFi
coverage. Each Mesh Access Point requires connection to a local mains supply using the plug-top mains
adapter supplied. If it’s not possible to power the Mesh Access Points from a local mains supply then they
can be powered from an auxiliary 12V DC power supply, but additional site wiring will be required. The
Mesh Root supports PoE on LAN Port A1, but an additional PoE switch or PoE injector will be required.

The size/complexity of the building will determine the total number of Mesh Access Points needed to
achieve site-wide coverage. The exact positioning of the Mesh Access Points will be determined by a site
survey prior to commencing the installation. A free Draytek Wireless App is available to simplify the setup
of the mesh network; https://www.draytek.com/support/knowledge-base/5683

Doc No. FM0855 issue 2 Page 4

2. SAFETY INSTRUCTIONS

Read and understand these instructions before use. Refer to the Manufacturers installation and user
guides for more information (see section 6 of this manual). Keep all instructions for future reference.

Take care when working on step ladders during installation or service.

Isolate the mains supply before removing covers.

Do not disassemble any part of the system or attempt to repair it yourself.

No user serviceable parts inside. Refer all servicing to qualified service personnel.

PSU’s should only be connected to a 220-240VAC 50/60Hz mains supply.
If you are unsure of the type of power supply consult your local power company.

Danger of explosion if rechargeable batteries are incorrectly replaced.
Use only Manufacturer approved batteries as specified in this manual.

Only use Manufacturer approved cable during installation.
See section 7 of this manual for details of cable type and cable length restrictions.

Mesh Access Points should be located at least 5 metres away from any other electronic equipment.
Failure to provide this separation may result in reduced radio range.

Do not locate Mesh Access Points above a radiator or other heat source.

Do not expose Mesh Access Points to direct sunlight.

Do not submerge Mesh Access Points in water and do not use in damp or humid conditions.

Do not drop or expose Mesh Access Points to high vibration or shock.

Do not expose Mesh Access Points to dripping or splashing water.
Liquids can cause a failure and/or a fire hazard.

Clean VoWiFi handsets with a damp cloth and a non-abrasive cleaning product.
Polish with a dry duster. DO NOT submerge in water or use a wet cloth.

Avoid using harsh, abrasive or corrosive cleaning agents or detergents (e.g. scouring powders,
bleaches, polishes, etc.) when cleaning VoWiFi handsets.

At their end of life VoWiFi products should be disposed of and recycled in accordance with the
environmental regulations. See the Regulatory Information in section 3 of this manual.

Doc No. FM0855 issue 2 Page 5

3. REGULATORY INFORMATION

This symbol on the product indicates it complies with all relevant EU Directives as required by law e.g.
Radio & Telecommunication Terminal Equipment (RTT&E), Safety of Information Technology
Equipment (LVD), Electro Magnetic Compatibility (EMC) and Restriction of Hazardous Substances RoHS.
See the Specification for each individual product in section 20 onwards for relevant Approvals.
A copy of the complete Declaration of Conformity is available from Tynetec.

This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not
be disposed of with other commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place
to recycle products using the best available recovery and recycling techniques to minimise impact on
the environment, treat hazardous substances and avoid increasing landfill.

For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.

This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.

The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.

Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.

NTENTS

4. MAINTENANCE & CARE

For peace of mind and to ensure your system is maintained to the highest standard Tynetec recommend an
annual Maintenance Contract. This will provide vital assistance in times of need from a nationwide team of
trained Service Engineers who specialise in warden call systems.

A Preventative Maintenance Visit (PMV) is also recommended, this covers the replacement of all batteries,
a full system test, software updates (where applicable) and a Service Certificate.

For more information on Maintenance Contract packages and PMV’s please contact your local Tynetec
Approved Installer, a list can be found on our website; www.tynetec.co.uk/installer-locator

MONTHLY MAINTENANCE

The Matrix IP-PBX and Draytek Vigor VP 903 Access Points do not require any regular maintenance, if any
items show signs of damage they should be replaced immediately by a Service Engineer.
Products needing repair can be returned via the website; www.tynetec.co.uk/returns-policy

ANNUAL MAINTENANCE

The rechargeable battery in the VoWiFi handsets should be replaced typically every 2 years or 500 charging
cycles. See the specification for the i62 handset in section 20 for details of battery type.

In the unlikely event that the VoWiFi system needs to be turned-off or reset, please ensure
all active calls are actioned before proceeding.

Doc No. FM0855 issue 2 Page 6

5. VoWiFi OVERVIEW

The maximum theoretical range for any VoWiFi system is 300 feet (92 metres) outdoors under ideal
conditions, in practice this range will rarely be reached due to reflections from nearby buildings, trees,
water, etc.

Obstructions inside buildings such as walls and floors will reduce the range, some construction materials
such as foil backed plasterboard, reinforced concrete or stone walls will reduce range further.

Environmental conditions such as high levels of transmission at nearby frequencies or emissions from other
electrical equipment may also reduce range.

Clear line-of-sight will give maximum radio coverage, it is impossible to state a specific indoor range in
advance of a site survey; however, as a guide you can usually achieve 150 feet (46 metres) radius from each
Mesh Access Point.

Locating the Mesh Access Point as high and free from immediate obstruction as possible will help to
maximise its range. Even if the Access Point is placed in the optimum position it may not always achieve
coverage in the most remote corners, if this is the case then additional Access Points will be required.

The Mesh Access Points should always be located at least 5 metres away from the Advent XT2 controller,
NTR’s or any other electrical equipment to avoid the risk of interference.

Mesh Access Points must be sited in a dry secure area; they are NOT suitable for outdoor locations.

AVOID LOCATING MESH ACCESS POINTS…

WITHIN 5 METRES OF

OTHER ELECTRONIC

EQUIPMENT

DIRECTLY ABOVE A

HEAT SOURCE

IN DIRECT SUNLIGHT

NEAR TO SPLASHING

WATER

IMPORTANT NOTE:

Care must be taken during installation and commissioning of any VoWiFi system to ensure full coverage
and correct Mesh Access Point setup. Failure to follow the Manufacturer’s installation and programming
instructions may result in blind spots or calls dropping-out when moving between Mesh Nodes. Always
perform several test calls in all extremes of the building with both VoWiFi handsets in use.

S

Doc No. FM0855 issue 2 Page 7

6. RELATED DOCUMENTATION

This manual provides general information regarding the installation of Ascom VoWiFi handsets with the
Matrix IP-PBX and Draytek Mesh Access Points.

For more detailed information refer to the Ascom and Draytek installation and user guides.

ASCOM DOCUMENTS

You can request copies of the documents listed below from Tynetec’s customer support.

• Quick Reference Guide for Ascom i62 VoWiFi Handset

• User Manual for Ascom i62 VoWiFi Handset

• Configuration Manual for Ascom i62 VoWiFi Handset

DRAYTEK DOCUMENTS

You can request copies of the documents listed below from Tynetec’s customer support.

• Quick Start Guide for Draytek Vigor AP 903 Mesh Access Point

• User Guide for Draytek Vigor AP 903 Mesh Access Point

Doc No. FM0855 issue 2 Page 8

PIN No.

Cat5e WIRE COLOUR

1

White/Orange

2

Orange

3

White/Green

4

Blue

5

White/Blue

6

Green

7

White/Brown

8

Brown

4

5

8

7

3

6

2

1

P10280 TYPE "B"

NO RESISTORS BUT DIFFERENT PIN-OUT

7. SITE WIRING REQUIREMENTS

ASCOM VoWiFi SYSTEM

A

B

C

F

E

D

I

H

G

L

K

J

O

N

M

V

U

T

S

R
Q

P

Z

Y
X

W

ACT

USB

2.4G

5G

LAN A1

LAN A2

LAN A3

LAN A4

LAN B

ascom

ACT

USB

2.4G

5G

LAN A1

LAN A2

LAN A3

LAN A4

LAN B

ACT

USB

2.4G

5G

LAN A1

LAN A2

LAN A3

LAN A4

LAN B

ETHERNET EXTENSION

If the Mesh Root Access Point needs to be located in a remote location
where the 2m UTP Patch lead provided isn’t long enough to reach the
Matrix IP-PBX, then Cat5e cable and RJ45 wall sockets will be required.

Wire between the wall sockets using Cat5e Ethernet U/UTP cable (Belden Type: 1583E.00B100) or
equivalent (Tynetec P/No. YW1731). The total cable length must not exceed 100 metres. For distances
greater than 100m an additional Ethernet switch or LAN extender will be required in series.

RJ45 WALL SOCKET (REAR)

RJ45 Wall Socket:
Tynetec Part No. P10280

Surface Backbox:
Tynetec Part No. O15090

2m UTP Patch Lead:
Tynetec Part No. W00402

2m Patch Lead

2m Patch Lead

Cat5e Cable (Max 96m)

Make all 8 connections

Matrix IP-PBX

RJ45 Wall Socket

RJ45 Wall Socket

Mesh Root

Access Point

Ethernet Port

LAN A1

Mains Adapter

Doc No. FM0855 issue 2 Page 9

8. ASCOM i62 VoWiFi HANDSET & CHARGER

Durable, robust, and feature rich ascom i62 VoWiFi handsets are designed to enable healthcare personnel
to be mobile while still within quick reach in critical situations. The i62 handset is protected against
splashing water making it suitable for use in wet room environments.

ascom i62

Each ascom i62 handset is supplied with a desktop charger and a plug-top mains adapter.
Select the UK AC plug from the changeable plugs provided and simply clip into place on the adapter.

PRECONFIGURED HANDSETS

The 2 ascom i62 VoWiFi handsets supplied with ZXT964 Matrix IP-PBX bundle have been preconfigured as
SIP extensions 151 and 152;

i62 Wi-Fi settings

Wi-Fi SSID: ADVENT
WPA2 Password: LEGRAND1

i62 Handset 1 SIP Credentials i62 Handset 2 SIP Credentials

Display Name: 151 Display Name: 152
SIP User: 151 SIP User: 152
SIP Password: Pass151! SIP Password: Pass152!

Mains Adapter and
Changeable Plugs

Loudspeaker

Backlit 1.8” TFT 65k Colour
Display (176 x 220 pixels)

Soft Keys

End Call Key (and on/off)

Call Key

5 Way Navigation Key

Microphone

Headset Connector

Shift/Key Lock

Rear Belt Clip

Sound Off Key

Alpha-numeric Keys

Incoming Call LED

Volume Buttons

Mute Button

Multifunction Button

Desktop
Charger