LEGRAND Tynetec Advent XT2 Installation Manual

Doc No. FM0854 issue 1

Advent XT2

Assisted Living Call Management System

_________________________________________________________________________________________________

ascom IP-DECT

Installation Manual

d43

Tynetec operates a policy of continual product improvement and

reserves the right to modify the specification of its products.

If any variation to the details in this document are suspected please

contact Tynetec’s Technical Support.

Tynetec, a business unit of Legrand Electric Ltd

Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.

T: [phone] www.tynetec.co.uk

_______________________________________________________________________________________________________________________

Trusted Technology
Caring for People

Doc No. FM0854 issue 1 Page 2

CONTENTS

Section

Topic

Page 1

Product Overview

3

2

Important Safety Instructions

4

3

Regulatory Information

5

4

Maintenance & Care

5

5

IP-DECT Overview

6

6

Related Documentation

7

7

Site Wiring Requirements

8

8

Ascom d43/d63 IP-DECT Handsets

9

9

Ascom d43/d63 IP-DECT Handset Chargers

10

10

Ascom IPBS2 IP-DECT Access Points

11

11

Matrix NENX IP50 PBX

13

12

IP-DECT System Installation

14

13

IP-DECT System Commissioning

16

14

Specification: Ascom d43 IP-DECT Handset

17

15

Specification: Ascom d63 IP-DECT Handset

18

16

Specification: Ascom d43/d63 Desktop Charger & PSU

19

17

Specification: Ascom d43/d63 Charging Rack & PSU

20

18

Specification: Ascom IPBS2 IP-DECT Access Point

21

19

Specification: Matrix NENX IP50 PBX

22

20

Specification: Netgear 16 & 24 Port Ethernet Switches

23

21

Specification: APC Uninterruptible Power Supply

24

22

Amendments Record

25

Doc No. FM0854 issue 1 Page 3

1. PRODUCT OVERVIEW

The ascom IP-DECT system is a reliable wireless communication solution that combines Voice over IP (VoIP)
with Digitally Enhanced Cordless Telephony (DECT) technology. It offers enterprise-grade telephony over
secure dedicated frequency bands.

• IP (Internet Protocol) - universal standard for inter-networking that maximizes scalability and

interoperability.

• DECT (Digital Enhanced Cordless Telephony) - secure radio communication standard that delivers

superior voice quality over reserved radio frequency bands.

The IP-DECT system allows 2-way voice communications with residents via the Advent XT2 warden call

system and between staff, both internally and externally if required.

When the Advent XT2 is operating in onsite mode all alarm calls are reported via the IP-DECT system.
When the phone rings the caller will be identified on the display (provided the phone book memory is
programmed), when answered a voice message will announce the call type and channel ID before a speech
link is opened.

The size/complexity of the building will determine the number of IP-DECT Access Points needed to achieve
site-wide radio coverage. The exact quantity and positioning of the IP-DECT Access Points will be
determined by a site survey prior to commencing the installation.

All IP-DECT Access Points are star-wired from a central PoE Ethernet Switch on Cat5e cable (max length 100
metres). The model of PoE Switch will be determined by the number of IP-DECT Access Points fitted.

The Matrix NENX IP50 PBX allows up to 50 IP-DECT handsets to integrate with the Advent XT2 warden call
system, it also allows phone-phone calling and access to an outside line to make/receive external calls.
The IP-PBX comes pre-configured so all incoming CO lines ring all SLT analogue and all IP extensions.
If required, day/night groups can be set so different handsets can be alerted depending on the time of day.
Alternatively, the handsets can be configured into zones, so alerts are only notified to the staff responsible
for specific areas.

There are 2 types of IP-DECT handset available; the standard d43 model and a higher spec d63 model.
These can be mixed on the same installation up to a maximum of 50 handsets per site.

In the event of a mains power failure a UPS (Uninterruptable Power Supply) will maintain operation of the
complete IP-DECT system. The length of time the IP-DECT system will remain operational depends on the
number of IP-DECT Access Points connected and the volume of traffic. If the UPS shuts down all onsite calls
will be reported to the fixed desk telephone connected to SLT1 on the Matrix IP-PBX.

Doc No. FM0854 issue 1 Page 4

2. SAFETY INSTRUCTIONS

Read and understand these instructions before use. Refer to the Manufacturers installation and user
guides for more information (see section 6 of this manual). Keep all instructions for future reference.

Take care when working on step ladders during installation or service.

Isolate the mains supply before removing covers.

Do not disassemble any part of the system or attempt to repair it yourself.

No user serviceable parts inside. Refer all servicing to qualified service personnel.

PSU’s should only be connected to a 220-240VAC 50/60Hz mains supply. If you are unsure of the type
of power supply consult your local power company.

Danger of explosion if rechargeable batteries are incorrectly replaced. Use only Manufacturer
approved batteries as specified in this manual.

Only use Manufacturer approved cable during installation. See section 7 of this manual for details of
cable type, recommended colour code and cable length restrictions.

IP-DECT products should be located at least 5 metres away from any other electronic equipment.
Failure to provide this separation may result in reduced radio range.

Do not locate IP-DECT products above a radiator or other heat source.

Do not expose IP-DECT products to direct sunlight.

Do not submerge IP-DECT products in water and do not use in damp or humid conditions.

Do not drop or expose IP-DECT products to high vibration or shock.

Do not expose IP-DECT products to dripping or splashing water.
Liquids can cause a failure and/or a fire hazard.

Clean IP-DECT products with a damp cloth and a non-abrasive cleaning product.
Polish with a dry duster. DO NOT use a wet cloth.

Avoid using harsh, abrasive or corrosive cleaning agents or detergents (e.g. scouring powders,
bleaches, polishes, etc.) when cleaning IP-DECT products.

At their end of life IP-DECT products should be disposed of and recycled in accordance with the
environmental regulations. See the Regulatory Information in section 3 of this manual.

Doc No. FM0854 issue 1 Page 5

3. REGULATORY INFORMATION

This symbol on the product indicates it complies with all relevant EU Directives as required by law e.g.
Radio & Telecommunication Terminal Equipment (RTT&E), Safety of Information Technology
Equipment (LVD), Electro Magnetic Compatibility (EMC) and Restriction of Hazardous Substances RoHS.
See the Specification for each individual product in section 14 onwards for relevant Approvals.
A copy of the complete Declaration of Conformity is available from Tynetec.

This symbol on the product indicates it is classed as Electrical or Electronic Equipment and should not
be disposed of with other commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) has been put in place
to recycle products using the best available recovery and recycling techniques to minimise impact on
the environment, treat hazardous substances and avoid increasing landfill.

For product disposal please contact your supplier and check the terms and conditions of the purchase
contract and ensure this product is not mixed with other commercial waste for disposal.

This symbol on batteries indicates separate collection. Batteries contain chemicals that can be
hazardous to health and the environment and should not be disposed of in the waste bin.

The EU Directive (2006/6/EC) has been put in place to ensure the safe disposal and recycling of
batteries.

Return used batteries to your supplier or drop-off at your local municipal waste recycling depot.

NTENTS

4. MAINTENANCE & CARE

For peace of mind and to ensure your system is maintained to the highest standard Tynetec recommend an
annual Maintenance Contract. This will provide vital assistance in times of need from a nationwide team of
trained Service Engineers who specialise in warden call systems.

A Preventative Maintenance Visit (PMV) is also recommended, this covers the replacement of all batteries,
a full system test, software updates (where applicable) and a Service Certificate.

For more information on Maintenance Contract packages and PMV’s please contact your local Tynetec
Approved Installer, a list can be found on our website; www.tynetec.co.uk/installer-locator

MONTHLY MAINTENANCE

The Matrix IP-PBX, Ethernet Switch and IP-DECT Access Points do not require any regular maintenance, if
any items show signs of damage they should be replaced immediately by a Service Engineer.
Handsets should be cleaned regularly using anti-bacterial wipes. Products needing repair can be returned
via the website; www.tynetec.co.uk/returns-policy

ANNUAL MAINTENANCE

Rechargeable batteries in the IP-DECT handsets should be replaced every 2-3 years or 500 charging cycles.
The rechargeable batteries in the UPS should be tested every year by a Service Engineer and replaced every
3-5 years depending on the number of discharge cycles and environmental conditions.
See the specification for each product in section 14 onwards for details of battery types.

In the unlikely event that the IP-DECT system needs to be turned-off or reset, please
ensure all active calls are actioned before proceeding.

Doc No. FM0854 issue 1 Page 6

5. IP-DECT OVERVIEW

The maximum theoretical range for any IP-DECT system is 500 metres under ideal conditions, in practice
the range will rarely exceed 300 metres due to reflections from nearby buildings, trees, water, etc.

Obstructions inside buildings such as walls and floors will reduce the range, some construction materials
such as foil backed plasterboard, reinforced concrete or stone walls will reduce range further.

Environmental conditions such as high levels of transmission at nearby frequencies or emissions from other
electrical equipment may also reduce range.

Clear line-of-sight will give maximum radio coverage, it is impossible to state a specific indoor range in
advance of a site survey; however, as a guide you can usually achieve 50 metres radius from each IP-DECT
Access Point.

Locating the IP-DECT Access Point as high and free from immediate obstruction as possible will help to
maximise its range. Even if the Access Point is placed in the optimum position it may not always achieve
coverage in the most remote corners, if this is the case then Access Points will be required.

The IP-DECT Access Points should always be located at least 5 metres away from the Advent XT2 controller,
NTR’s or any other electrical equipment to avoid the risk of interference.

All IP-DECT products must be sited in a dry secure area; they are NOT suitable for outdoor locations.

AVOID LOCATING IP-DECT PRODUCTS…

WITHIN 5 METRES OF

OTHER ELECTRONIC

EQUIPMENT

DIRECTLY ABOVE A

HEAT SOURCE

IN DIRECT SUNLIGHT

NEAR TO SPLASHING

WATER

IMPORTANT NOTE:

Care must be taken during installation and commissioning of any IP-DECT system to ensure full radio

coverage and correct Radio Part Numbering. Failure to follow the Manufacturer’s installation and

programming instructions may result in blind spots or calls dropping-out when moving between radio
cells. Always perform several test calls in all extremes of the building with all IP-DECT handsets in use, i.e.
simultaneous phone-phone calls.

S

Doc No. FM0854 issue 1 Page 7

6. RELATED DOCUMENTATION

This manual provides general information regarding the installation of the ascom IP-DECT system.
For more detailed information refer to the ascom installation and user guides.

ASCOM DOCUMENTS

You can request copies of the ascom documents listed below from Tynetec’s customer support;

• Quick Reference Guide for ascom d43 IP-DECT Handset

• User Manual for ascom d43 IP-DECT Handset

• Configuration Manual for ascom d43 IP-DECT Handset

• Quick Reference Guide for ascom d63 IP-DECT Handset

• User Manual for ascom d63 IP-DECT Handset

• Configuration Manual for ascom d63 IP-DECT Handset

• Installation & Operation Manual for ascom CR3 Charging Rack

• Installation Manual for ascom IPBS2 IP-DECT Access Point

Doc No. FM0854 issue 1 Page 8

PIN No.

Cat5e WIRE COLOUR

1

White/Orange

2

Orange

3

White/Green

4

Blue 5 White/Blue

6

Green

7

White/Brown

8

Brown

4

5

8

7

3

6

2

1

P10280 TYPE "B"

NO RESISTORS BUT DIFFERENT PIN-OUT

A

B

C

F

E

D

I

H

G

L

K

J

O

N

M

V

U

T

S

R
Q

P

Z

Y
X

W

ascom

ascom

7. SITE WIRING REQUIREMENTS

ASCOM IP-DECT SYSTEM

WALL SOCKET CONNECTION

IP-DECT Access Points should be connected to the PoE Ports on the
Ethernet Switch using Cat5e RJ45 wall sockets and Cat5e Patch Leads.

Wire between the wall sockets using Cat5e Ethernet U/UTP cable
(Belden Type: 1583E.00B100) or equivalent (Tynetec Part No. YW1731).
The total cable length must not exceed 100 metres. For distances greater than 100 metres an additional
Ethernet switch of LAN extender will be required.

RJ45 Wall Socket:
Tynetec Part No. P10280

Surface Backbox:
Tynetec Part No. O15090

2m Patch Lead:
Tynetec Part No. W00402

2m Patch Lead

2m Patch Lead

Cat5e Cable (Max 96m)

Make all 8 connections

16 Port Ethernet Switch (8 PoE)

RJ45 Wall Socket

RJ45 Wall Socket

IP-DECT Access Point

Use PoE Ports 1-8

for Access Points

Connect Matrix NENX IP50 PBX
Ethernet to Port 9