LAVA R2 User Manual

I

LAVA INTERNATIONAL (H.K) LIMITED

Mobile Phone

R2

User Manual

II

Content

1. PHONE LAYOUT ............................................. 1

1.1.

KEY AND PARTS .............................................. 1

2. GETTING STARTED ....................................... 2

2.1.

INSERTING THE SIM & SD CARD .................... 2

UNLOCK THE PHONE ....................................... 4

2.2.

USING THE TOUCH SCREEN ............................. 4

2.3.

CONNECTION TO NETWORK ............................ 4

2.4.

CHARGING THE BATTERY ............................... 4

2.5.

3. BASIC FUNCTION ........................................... 4

3.1.

MAKE CALLS .................................................. 4

ANSWER CALLS .............................................. 5

3.2.

PHONE ............................................................ 5

3.3.

MESSAGES ...................................................... 5

3.4.

III

3.5. EMAIL ............................................................. 5

TOOLS ............................................................. 5

3.6.

CALENDAR ..................................................... 5

3.7.

CLOCK ............................................................ 5

3.8.

CAMERA ......................................................... 6

3.9.

MUSIC .......................................................... 6

3.10.

GALLERY ...................................................... 6

3.11.

FILE MANAGER ............................................ 7

3.12.

SETTINGS ...................................................... 7

3.13.

4. FREQUENTLY ASKED QUESTIONS AND

TROUBLESHOOTING ........................................ 8

5. SAFETY INFORMATION AND NOTICES .... 10

5.1.

EMERGENCY CALL ........................................ 10

FOR YOUR SAFETY ........................................ 10

5.2.

IV

6. SERVICE CENTER INFO .............................. 14

7. LAVA WARRANTY CERTIFICATE .............. 14

8. FCC STATEMENT ......................................... 15

1

©2017. All rights are reserved. No part of this document may be reproduced
without permission.
While all efforts have been made to ensure the accuracy of all the contents in this
manual, we assume no liability for errors or omissions or statements of any kind in
this manual, whether such errors or omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subjected
to change without notice.
Protect our environment! We strive to produce products in compliance with global
environmental standards. Please consult your local authorities for p roper disposal.
Note: User Manual is just to guide the users a bout the f uncti o nalit y of the p ho ne. I t
is not a certificate of technology. Some functions may vary due to modifications
and upgrade of software, or due to print mistake.

1. Phone layout

1.1. Key and Parts

2

Label Key Label Key

1 Receiver 7 Power Key/Lock key
2 Front camera 8 Rear camera
3 Menu key 9 Rear flash light
4 Home key

5 Back key
6 Volume Key

2. Getting started

Please read the safety instructions in the "Safety Information and Notices" section
before use.

2.1. Inserting the SIM & SD card

 Ge ntly Insert SIM extractor into the given pin hole which is provided on the

phone, until it takes out the SIM Slot Tray. Follow the same method for
removing your SD Card.

10 Fingerprint

11 Front flash light
12 SIM tray

3

 make sure that the clipped corner of your SIM card is facing the correct

direction,Keep the SIM cards into the given SIM slots, then Push the SIM Tra y
inside as shown below. Follow the same method for inserting your SD Card.

4

2.2. Unlock the phone

The phone provides None, Swipe, Pattern, PIN, and Password.
You may be required to unlock your phone based on the unlock method in settings.
To set the unlock method:
On the home screen, touch Settings > Security > Screen lock.
Choose the type of locking as desired.

2.3. Using the Touch screen

You can use the touch screen in the following ways:
 To uch: Acts on items on the screen, such as application and settings ico ns, to

type letters an symbols using the on screen keypad, or to press on screen buttons.

 Touch and hold: Touch and hold an item on the screen until an action occurs.
 Drags: Touch and hold an item and move your finger o n the screen until you

reach and target position.

 Sw ipe or slide: Quickly slide your finger across the surface of the screen. For

example, slide the screen up or down to scroll a list.

 Rotate the screen: On most screens, the orientation of the screen changes as

you rotate it. You can turn this feature on and off.

2.4. Connection to Network

When the SIM card is succ essfully unlo cked, the phone will automatically searc h
for available network. The phone will show the information of the network
provider; the status bar will show the signal strength and t he network condition
once the phone is successfully connected to a network.

2.5. Charging the Battery

To charge the battery, plug in the charger connector (USB interface). The battery
icon indicates the charging state. While charging, t he charge indicate lightning icon.

3. Basic Function

3.1. Make Calls

When the network provid er is valid, touch the phone ico n appears on the sta ndby
screen, you can call out. The ind icato r on the upper right part sha ll sho w the s ignal
strength.

 Make Do mestic Ca lls

Use virtual keyboard to enter phone numbers and then press Dial icon to call.

 Call Extension Phone

Type in as follows to call extension phone:
Area code > switchboard number > Add 2-sec pause > extension phone number>
call

5

 Make International Calls

Type in as follows to call international phone:
+ > country code > complete destination number > dialing icon.

 Make Listed Calls

Listed phone numbers can be called out by pressing the phone number.

 Emergency Calls

You can call for emergency service as long as you are in the network coverage.

3.2. Answer Calls

Drag the icon to answer an incoming call.

3.3. Phone

Touch the phone icon on the main menu to dial the desired number, you can also
press phone icon to search for contacts or add new contact. When you adding a new
contact, you can type in the name, phone number etc.

3.4. Messages

Touch the Messages icon on the main menu or the home screen , you can create a
new message and send it to other people. Input phone number or select the number
from contacts. When tap the content, you can add picture, video, audio etc
attachments.

3.5. Email

The phone provides the email function. You can use the email conveniently. You
need input the email account, address and password.

3.6. Tools

Touch the Tools icon, you can search Calculator, SIM Toolkit, Sound Recorder,
Backup and Restore to use.

3.7. Calendar

Enter the calendar menu and there shall appear a calendar on the screen with the
current date marked out by background frame with a special color. Press the touch
screen to browse date and the calendar information on the screen shall be
correspondingly updated.

3.8. Clock

Enter the clock application, press alarm icon and press “+” to add a new alarm.
Scroll the scrollbar to set alarm time. Press alarm of list to edit the activation, Time,
Ringtone and label.

6

3.9. Camera

Under viewing condition, press the top icons to do the following operations.
1——Change the mode of flash light: Auto, On, Off & Spotlight
2——HDR Off, On,& Auto
3——Select the camera mode
4——Set the shot mode & Shooting delay time
5——Switch the camera between front and back
6——Camera function
7——Funny Camera mode
8——Portrait mode
9——Photo mode
10——Press the Capture icon to take a picture/video
11——Video mode
12——Thumbnail icon shows the currently captured picture or video

3.10. Music

Use the Music player to play music files. The songs saved in your phone can be
played using the Music Player of the device.

3.11. Gallery

Gallery Application pick image and video from mobile internal memory and SD
card to show all image and vi d e o i n mana ged fo r m. T he Galler y allo ws you to vie w

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pictures and videos you have captured. With photos, you can access the edit
functions, set an image as a contact photo or wallpaper, or share the image.

3.12. File Manager

File Manager – Manage your files like you do on your desktop or laptop. You can
manage file, including Download, Music, and Received File. Tap to create a new
folder or select folders to copy, move and delete.

3.13. Settings

Wi-Fi

To browse the Internet via Wi-Fi:
Go to settings > Wireless & networks > Wi-Fi > turn it ON, select the WIFI
connection listed under Wi-Fi networks with which you wa nt to c onnec t> Ent er the
password.
Note: Make sure that Wi-Fi network with which you want to connect is in the range
and is active.

Bluetooth

Go to Settings > Wireless & networks > Bluetooth.
If Bluetooth is off, check Bluetoo th to tur n i t on. Your phone scans a nd d isp lays the
Bluetooth devices in range.
If your phone stops scanning before you make the other device discoverable, touch
Refresh.
Touch the ID of the other device i n the list Setti ngs to pair them. If the pairing is
successful, your phone connects to the device.

SIM cards

You can check the information of the SIM card , set the Cellular data, calls about
SIM and so on.

Data usage

The phone can count the usage of cellular data and Wi-Fi data.

More

Include Airplane mode, Tethering & portable hotspot, VPN and Cellular networks
you can set.
Display
In this menu you can set t he wallpaper i n your phone and set the displa y such as
brightness level, sleep time, auto-rotate screen etc.

Sound

In this menu, you can set Volumes, Call ringtone & vibr ate and set the system
sound.

Notifications

In this menu you can set the notifications for all apps.

Gesture

The phone provides Custom gesture, Smart wake up & Motion Gesture for user.

8

Apps

your network provider for further information

You can check the app installed in your handset. Some can be enabled to
uninstalled, others can't be. You also can do some settings for app.

Battery

The menu can show the battery details. You can choose battery mode and battery
save setup.

Schedule power on & off

In this phone you can set the time of boot & shutdown.

Other settings

The phone provides Storage, Memory, Languages & input, Backup & reset, Date&
time, Accessibility and printing you can set.

Location

Go to Settings > Personal > Location. Locate your position through tools like
wireless network and GPS satellite.

Fingerprint

The handset provide fingerprint for user. You can take picture and record call by
fingerprint.

Security

Go to Settings > Personal > Security. In order to ensure the device security, do the
Screen lock and smart lock, change the settings of Encryption, SIM card lock,
Device administrators, Credential storage and some advanced settings.

Accounts

Manage the accounts for Facebook, Email, Google and so on.

About phone

Go to Settings > Personal > About phone. The menu will introduce this phone and
show the more information to user.

4. Frequently Asked Questions and Troubleshooting

Questions Cause and Solution
Unable to turn

on phone

Unable to
connect to
network

Press the power on key for over 3 seconds.
Check if battery is appropriately charged

Weak signal. Please Try and move to a location with strong
signal and try connecting to the network again；
Please ensure that you are not beyond the network
coverage of service providers；
Please ensure you have a valid SIM card. Please contact

9

Check if the SIM card (insert the SIM card) is installed

call because of line congestion.

service provider.

Please confirm if the call barring is set.

correctly

Display
information
while turning
on

Poor quality of
calling

Standby
duration
Shortened

SIM Card
Error

Unable to dial
out

Callers unable
to contact you

phonelock password: If the phonelock is activated, you
have to input phonepassword before using.
Input PIN: Inputting PIN while turning on each time is
activated, you have to input the PIN code.
Input PUK code: Having input wrong PIN code for 3 times
straight will lock the SIM card. You need to input the PUK
code provided by your network provider.
Please check if the sound volume is tuned improperly
In an area with poor receiving condition, example:
basement, the signal might be weak. Try reaching a
location with stronger signal reception and call again.
While using the mobile phone in the peak period of
communication, like commute time, you may be unable to

The standby duration is relative to the system setting of
network. While the mobile phone is in an area with poor
signal strength and ca nnot receive the signal, the phonewill
continuously search for a base station. This will
significantly reduce battery charge. It is recommended that
you turn off your mobile in a rea with no signal reception to
save battery.
Need replacing the battery. Please change a new battery.
Dirt on the metal surface of the SIM card. Use clean cloth
to wipe the metal touch point on the SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact your network

Please confirm if you pressed the dial key after dialing.
Please confirm if calling is forbidden because of default
settings.
Please confirm if the SIM is valid.
Please confirm if the call barring is set.
Please confirm if the fixed dial function is set.
Please confirm if the mobile phone is on and connected
with the network.
Please confirm if calling is forbidden because of defaulting.
Please confirm if the SIM card is valid.

10

Poor contact. Please check if the plug is connected well.
Unable to
charge handset

Unable to set
some functions

Note: If the instruction above cannot help you solve problems, please note:
Mobile phone model and serial number
Specific content of warranty
Clear statement of problems
Then contact your local dealer or a LAVA authorized service center in your area.

Please confirm if the environment temperature is within the

range of 0ºC ~40ºC while charging.

The battery or charger is damaged. You need to replace it.

Wrong operation.

The network provider does not support the function, or you

have not applied for it.

5. Safety Information and Notices

5.1. Emergency call

If any emergency arises, dial 112 (or other emergency call number) for emergency
help.
Note:
 Due to the nature of cellular networking, the success of emergency call is not

guaranteed.

5.2. For your safety

 Switch off the phone in hospitals and aircraft. Obey any restrictions. Wireless

devices can affect the medical treatment and cause interference in aircraft.

 Some medical devices such as hearing aids and pacemaker may be sensitive to

external radio frequency emissions. Consult the device manufacturers or your
doctor before using the phone around the medical devices.

 Pay special attention to the ring tone volume and vibration settings if yo u ha ve a

heart problem.

 In areas with potentially explosive atmosphere, such as gas stations, fuel or

chemical transfer or storage facilities, obey all signs and instructions.

 Your phone will emit radio frequency even in the standby mode. Turn off your

phone when so instruct ed.

 Always obey all the local laws and regulations. Do not use your p hone while

driving. Use Hands-free operation, if available, and give full attention to driving
and to the road. Pull off the road and park before making or answering a call if
driving conditions so require.

 If your phone is lost or stolen, notify your service provider immediately to stop

the SIM card from being used.

 To prevent your phone from misus e, lock your SIM card or phone, and change

11

passwords when necessary.

 When you leave your vehi cle, take the phone with you or place it i n the glove

compartment to avoid theft.

 Keep the phone or charger out of reach of children.

Notes on phone usage

 Your phone will give off electromagnetic waves. Do not place it near storage

medium such as floppy disk.

 Using the phone near television, land phone, radio and office automatic

devices may cause interference and affect the function of the mobile phone.

 Keep the phone dry; all kinds of liquid can erode electronic circuit.
 Keep the phone away from extreme temperatures.
 Keep the phone away from fire or a lighted cigarette.
 Do not paint the phone.
 Do not drop the phone or violently crush or shake the phone.
 Do not keep the phone near magcards and other object with magnetism. The

phone’s magnetism may clear the information stored on floppy disk,
pre-paid phone card and credit card.

 Keep the phone away from hot places where the temperature may exceed

60°C, such as dashboard, windowsill, or areas exposed to direct sunlight.

 Do not disassemble or modify your phone. This can damage t he phone,

cause leakage and break the internal circuit.

 Use only damp cloth or non-static cloth to clean your phone.
 Do not use alcohol, thinner, benzene or other chemicals or abrasive cleaner

to clean your phone.

 The phone will become warm under normal use and while in battery

charging.

 Do not leave the phone with the battery empty for a long period of time.

This may cause data loss.

 The metal parts of the phone may irritate your skin depending on your

health condition.

 Do not put the phone in the back pocket. Sitting on it may damage the phone.

Do not put the phone at the bottom of a bag. You may cr ush it.

 When the vibrate mode is on, place the phone carefully to prevent it from

being dropped from a height or being moved to a heat source due to t he
vibrating.

 Do not press the touch screen with needles, pen point or other sharp objects;

it can damage the LCD and violate the terms and conditions of the warranty.

Notes on battery usage

 Keep metal objects (such as coins or key rings) away from the battery to

avoid short circuit.

 Do not remove the batte ry without turning off the phone.
 Do not hold the battery in your mouth. The liquid of the battery can be toxic.

12

 Embedded battery shall be replaced by authorized dealers. Use only

batteries approved by the phone manufacturer; otherwise, it may cause
explosion.

 Damage resulting fro m using un-authorized batteries and chargers will not

be covered by the warranty.

 Avoid contact with any leaked liquid of the battery. If it touches your skin,

wash your skin with fresh water and go to the hospital immediat ely.

Certification Information (SAR)

 Your phone is designed not to exceed the limits of emission of radio waves

recommended by international guidelines. These guidelines include safety
margins designed to assure the protection of all persons, regardless of age
and health.

 SAR (specific absorption rate) is the unit of body-absorbed RF quantity

when the phone is in use. SAR val ue is ascer tained accord ing to the highe st
RF level generated during laboratory tests.

 The true SAR level during phone usage will be far lower than this level.
 The SAR value of the p hone may cha nge d epend ing o n fact ors suc h as ho w

close you are to a network tower, use of accessories and other
enhancements.

 The highest SAR value of the d evice is le ss than 1. 6W/Kg ave raged ove r 1

gm of human tissue.

 The SAR value may differ depending on national reporting, testing

requirements and the network band.

SAR Recommendations

 Use a wireless hands-free system (headphone, headset) with a low power

Bluetooth emitter.

 Please keep your calls short and use SMS whenever more convenient. This

advice applies especially to children, adolescents and pregnant women.

 Prefer to use your cell phone when the signal quality is good.
 Maintain a preferable distance of 15 mm from the device.

Safety precautions:

 Use cell phone when the signal quality is good
 Use a wireless hands-free system ( Headphone, headset) with a low power

Bluetooth emitter

 Make sure the cell phone has a low SAR
 Keep your calls short or send a text message (SMS) instead. This advice

applies especially to children, adolescents and pregnant women.

13

E-waste Disposal Mechanism

'E-waste' means waste electrical and electronic equipment (WEEE). In other words
E-waste is a popular, informal name for electronic products nearing the end of their
"useful life". For more details about e-waste please refer e-waste rules, 2011
www.moef.nic.in

Do’s and Don’ts for disposal e-waste
Do’s:

 Ensure that an Authorized Pe rson repairs your Lava products
 Call Our Local Authorized Collection Centers to Dispose Lava products
 Always drop your used electronic products, batteries or any accessories

thereof after the end of their life at nearest Authorized Collection Point or
Collection Center.

 Separate the packaging material according to responsible waste disposal

options and sorting for recycling.

 Always remove the battery from the product, when you do no t inte nd to use

the product anymore it in future.

Don’ts:

 Do not Dismantle your La va Product on your own
 Do not give your e-waste to Scrap Dealer/ Rag Pickers.
 Do not dispose-off the e-waste in landfills
 Never dump E-waste in garbage bins.
 Do not dispose of your product at municipal waste bins or rooms.
 Do not throw used batteries into household waste.

Consequences of improper handling and disposal of E-Waste

 Improper disposal of waste prevents natural resources from being re-used.
 Some waste contains hazardous chemicals and if not disposed of properly

may release toxins into the soil and water, and also releases greenhouse
gases into the environment

 If e-waste is not properly disposed of, it can be a threat to health and

well-being of humans and animals and it also has adverse effect on the
environment.

 Placing of batteries or devices on or in heating devices, such as microwave,

ovens, stoves, or radiators and improper disposal of batteries may lead to
explosion.

 If the battery terminals are in contact with metal objects, it may cause a fire.
For more details on how to dispose of your Lava products at the end of life, Please
refer the list of our Services Centers on Pan basis on our website
www.lavainternational.com or please view this link for the details of Service
Centers http://www.lavainternational.com/support-services.

14

6. Service Center Info

E-mail: [e-mail]

Google is a trademark of Google Inc.

7. LAVA WARRANTY CERTIFICATE

Limited Warranty:

LAVA international Ltd. (LAVA) provides limited warranty for your mobile phone
and original accessories delivered with your mobile phone (hereinafter referred to
as “product”)
The warranty period for the transceiver is one (1) year and for battery,
data cable, charger and headset is six (6) months from the date of purchase.

LA VA W arranty

Subject to the conditions of this Limited Warranty, LAVA warrants a product to be
free from defects in design, material and workmanship at the time of its original
purchase by you, and for a subsequent period of one (1) year for transceiver and six
(6) months for battery, data cable, charger and headset.
You shall have no coverage or benefits under this warranty in the event that any of
the following conditions are applicable:
 The product has been subjected to abnormal use or conditions, improper

storage, exposure to excessive moisture or dampness, exposure to excessive
temperature, unauthor ized modification, unauthorized re pair (including but
not limited to use of unauthorized spare parts in repairs),abuse, accidents,
Acts of God, spills of food or liquids, improper installation

 You have not notified Lava of the defect in the product during the applicable

warranty period.

 The product serial no. code or the accessories date code has been removed,

defaced or altered.

 The product has been used with or connected to an accessory (i) Not

supplied by Lava or its affiliates, (ii) Not fit for use with t he product o r (iii)
Used otherwise than in manner intended.

 The seals of the product’s battery enclosure have been broken or shown

evidence of tempering or the product’s battery has been used in equipment

other than that for which it has been specified usable by LAVA.

 All plastic surfaces and all other externally exposed part that is scratched or

damaged due to normal use.

To get maximum of your new product, we recommend you to:

 Read the guidelines for safe and efficient use as mentioned in the

manual.

 Read the terms and conditions of your Lava warranty in the manual.

15

 Keep your original receipt; you will need it for warranty services if asked

to produce.

 Present this Lava Warranty Certificate along with original proof of

purchase whenever you require any warranty services.

In case Lava product needs service, please visit the nearest Lava service centers
given in the service guide. Please visit our Website www.lavainternational.com for
updated list of Authorized Service Centers near to your location.
Important note: for your warranty to be valid, all infor mation on the warrant y
certificate has to be completed including the stamp from the authorized
distributor/retailer.
All warranty information, product features and specifications are subject to change
without notice.

8. FCC Statement

1. This device complies with Part 15 of the FCC Rules. Oper ation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that
may cause undesired operation.

2. Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are desig ned to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

16

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit di fferent from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

SAR Information Statement

Your wireless phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radiofrequency (RF)
energy set by the Federal Communications Co mmission of the U.S. Government.
These limits are part of comprehensive guidelines and establish permitted levels of
RF energy for the general pop ulation. The guideline s are based on standards that
were developed by independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement
known as the Specific Absorption Rate, o r SAR. The SA R limit set b y the FCC is

1.6 W/kg. * Tests for SAR are conducted with the phone transmitting at its highest
certified power level in all tested frequency bands. Although the SAR is determined
at the highest certified power level, the actual SAR level of the pho ne while
operating can be well below the maximum value. This is because the phone is
designed to operate at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless base station antenna,
the lower the power output. Before a phone model is available for sale to the public,
it must be tested and certified to the FCC that it does not exceed the limit
established by the government adopted requirement for safe exposure. The tests are
performed in positions and locations (e.g., at the ear and worn on the body) as
required by the FCC for each model. The highest SAR value for this model phone
when tested for use at the ear is 0.685W/Kg and when worn on the body, as
described in this user guide, is 0.296W/Kg(Body-worn measurements differ among
phone models, depending upon available accessories and FCC requirements). The

17

maximum scaled SAR in hotspot mode is 0.296W/Kg. While there may be
differences between the SAR levels of various phones and at various positions, they
all meet the government require ment for safe exposure. The FCC has granted an
Equipment Authorization for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF exposure guidelines. SAR information
on this model phone is on file with the FCC and can be found under the Display
Grant section of http://www.fcc.gov/ oet/fcc id after searching on
FCC ID: 2AEE8LAVAR2
Additional information on Specific Absorption Rates (SAR) can be found on the
Cellular Telecommunications Industry Association (CTIA) web-site at
http://www.wow-com.com. * In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of
tissue. The standard incorporates a sub-stantial margin of safety to give additional
protection for the public and to account for any variations in measurements.

Body-worn Operation

This device was tested for typical body-worn operations. To comply with RF
exposure requirements, a minimum separation distance of 10mm must be
maintained between the user’s body and the handset, including the antenna.
Third-party belt-clips, holsters, and similar accessories used b y this device should
not contain any metal lic components. Body-worn accessories that do not meet these
requirements may not comply with RF exposure requirements and should be
avoided. Use only the supplied or an approved antenna.