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UBX4100
User Manual
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Lantronix UBX4100 User Manual

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UBox
USB Device Server
User Guide
Model UBX4100
Part Number 900-373
Revision A June 2005
Distributed by: Grid Connect Inc. 1841 Centre Point Cr. #143 Naperville, IL 60563 +1 630 245-1445, +1 630 245-1717 FAX www.gridconnect.com | www.ipenabled.com | www.factorycomm.com
Trademark
Copyright
Contacts
UBox is a trademark of Lantronix. Other brand names are trademarks or registered trademarks of their respective holders.
Copyright © 2005, Lantronix. All rights reserved. No part of the contents of this book may be transmitted or reproduced in any form or by any means without the written permission of Lantronix. The information contained herein is subject to change without notice. Printed in the United States of America.
Technical Support Online:
www.lantronix.com/support
Sales Offices For a current list of our domestic and international sales offices, go to the Lantronix web site at www.lantronix.com
Revisions
Date Rev. Comments
June 2005 A
UBox User Guide 2

Contents

Figures ______________________________________________________________________ 5
Tables ______________________________________________________________________ 6
1: Using This Guide 7
Purpose and Audience__________________________________________________________ 7
Summary of Chapters __________________________________________________________ 7
2: Introduction 8
Model and Part Numbers ________________________________________________________ 8
Compatible USB Devices________________________________________________________ 8
Connectivity to USB Devices _____________________________________________________ 8
Connectivity to Network _________________________________________________________ 9
Requirements_________________________________________________________________ 9
What's Inside the Package_______________________________________________________ 9
3: Installing the UBox 10
Installing the UBox Hardware____________________________________________________ 10
Step 1- Connect the UBox to Your Network ___________________________________________ 10
Step 2 - Connect the UBox’s Power Supply and Read the LEDs___________________________ 11
Installing the UBox Software ____________________________________________________ 13
Uninstalling the Lantronix UBox Software __________________________________________ 14
4: Using USB Devices on the Network 15
Overview ___________________________________________________________________ 15
Connecting Your USB Device ___________________________________________________ 15
Step 1 - Connect a USB Device to the UBox __________________________________________ 15
Step 2 –Connect a Networked USB Device ___________________________________________ 17
Step 3 - Disconnect Your USB Device(s) _____________________________________________ 19
Using Multiple UBoxes and USB Devices __________________________________________ 20
Compound Devices______________________________________________________________ 20
One UBox with Multiple Users _____________________________________________________ 20
Multiple UBoxes and USB Devices__________________________________________________ 20
Other Ways to Connect and Disconnect USB Devices ________________________________ 20
Using the UBox System Tray ____________________________________________________ 21
Auto Connecting Printers _______________________________________________________ 22
Using Forced Device Disconnect _________________________________________________ 25
Using Multi-and Single-User Connect Modes _______________________________________ 26
UBox User Guide 3
Contents
Device Status ________________________________________________________________ 27
Separating Compound Devices __________________________________________________ 28
Types of USB Devices ___________________________________________________________ 28
Separating Compound Devices ____________________________________________________ 28
5: Changing the UBox's Settings 29
Overview ___________________________________________________________________ 29
Viewing UBox Settings_________________________________________________________ 29
Editing Server Settings: Access Tab ______________________________________________ 31
Editing Server Settings: Network Tab _____________________________________________ 34
Editing Server Settings: USB Device Configuration Tab_______________________________ 36
Applying, Canceling, or Removing Server Settings ___________________________________ 39
Restoring Default Settings ______________________________________________________ 40
Updating the UBox's Firmware___________________________________________________ 40
Overriding Server Network Settings_______________________________________________ 42
Refreshing Data ______________________________________________________________ 43
6: Changing Local Software Settings 44
Updating Personal Communication Settings ________________________________________ 44
Updating Server Access Settings_________________________________________________ 46
Viewing or Removing Device Passwords___________________________________________ 47
Switching Between Sets of UBoxes _______________________________________________ 48
7: Troubleshooting 49
Before You Begin _____________________________________________________________ 49
Troubleshooting: Status Lights___________________________________________________ 49
Boot-Up ____________________________________________________________________ 50
SYSTEM Status Light 1 __________________________________________________________ 50
SYSTEM Status Lights 2 and 3 ____________________________________________________ 51
USB Status Lights 1-4____________________________________________________________ 52
Troubleshooting: UDP Ports ____________________________________________________ 53
Troubleshooting: Network Issues_________________________________________________ 54
Communication Between your PC and the UBox _______________________________________ 54
Firewalls ______________________________________________________________________ 54
Final Step _____________________________________________________________________ 55
Resetting the UBox Hardware ___________________________________________________ 55
Power-Cycling or Using the Reset Button ____________________________________________ 55
Rebooting the UBox into Safe Mode Using the Reset Button _____________________________ 56
Troubleshooting: USB Devices __________________________________________________ 56
Technical Support ____________________________________________________________ 57
UBox User Guide 4
Contents
A: Status Light Behavior 58
B: Configuring the Windows XP Firewall 61
Step 1 - Determine Which Version of Windows XP is Installed on Your Computer _____________ 61
Step 2 – Access Your Firewall Software (Windows XP and XP Service Pack 1 Only) __________ 62
Step 3a - Add Settings to the Firewall to Allow Communication with the UBox ________________ 64
Step 3b - Access and Configure Your Firewall Software (Windows XP Service Pack 2 Only) ____ 66
C: Compliance 69
FCC _______________________________________________________________________ 69
CE Mark Declaration of Conformity _______________________________________________ 70
Canada Digital Apparatus EMI Standard ___________________________________________ 70
VCCI_______________________________________________________________________ 70
Australia/New Zealand _________________________________________________________ 71
D: Lantronix Software License Agreement 72
E: Lantronix Warranty 74
Figures
Figure 2-1. Model UBX4100 Part Numbers............................................................................................8
Figure 3-1. Ethernet Connection ..........................................................................................................10
Figure 3-2. UBox Power Supply ...........................................................................................................11
Figure 3-3. UBox Connections .............................................................................................................11
Figure 3-4. SYSTEM LEDs...................................................................................................................12
Figure 3-5. USB Devices Tab............................................................................................................... 13
Figure 3-6. Servers Tab Displaying a UBox ......................................................................................... 14
Figure 4-1. Connecting a USB Device to the UBox..............................................................................15
Figure 4-2. USB Devices Tab Showing Attached Devices...................................................................16
Figure 4-3. Selected Device Displaying Device Details ....................................................................... 18
Figure 4-4. System Tray ....................................................................................................................... 21
Figure 4-5. System Tray Menu............................................................................................................. 21
Figure 4-6. Epson Printer Connected...................................................................................................23
Figure 4-7. Auto Connect Enabled .......................................................................................................24
Figure 4-8. Disconnect Printer for Auto Connect..................................................................................24
Figure 4-9. Forced Device Disconnect on the Advanced Menu........................................................... 26
Figure 5-1. Servers Tab........................................................................................................................ 30
Figure 5-2. Edit Server Configuration – Access Tab............................................................................32
Figure 5-3. Network Tab.......................................................................................................................34
Figure 5-4. Edit Server Configuration – USB Device Configuration Tab..............................................37
Figure 5-5. Device Configuration Window............................................................................................38
Figure 5-6. Firmware Update Notification Window............................................................................... 40
Figure 5-7. Servers Tab........................................................................................................................ 41
Figure 5-8. Update Server Firmware.................................................................................................... 41
Figure 5-9. Override Server Network Settings Window........................................................................42
Figure 6-1. Local Settings Tab .............................................................................................................45
Figure 6-2. Edit Local Server Access Window .....................................................................................46
Figure 7-1. Status Lights ......................................................................................................................50
UBox User Guide 5
Contents
Figure 7-2. Resetting the UBox ............................................................................................................55
Figure 7-3. Position of Status Lights on the UBox................................................................................58
Figure 7-4. IP Address on Servers Tab................................................................................................62
Figure 7-5. Local Area Connection Properties – Advanced Tab.......................................................... 63
Figure 7-6. Advanced Settings Window ...............................................................................................64
Figure 7-7. Service Settings –Adding a UDP .......................................................................................64
Figure 7-8. Service Settings – Adding a TCP.......................................................................................65
Figure 7-9. Windows Firewall Window .................................................................................................66
Figure 7-10. Exceptions Tab ................................................................................................................67
Figure 7-11. Add a Port Window - UDP ...............................................................................................67
Figure 7-12. Add a Port Window - TCP................................................................................................68
Tables
Table 4-1. USB Device Status..............................................................................................................27
Table 7-1. UBox Status Lights—UBox is Booting UP ..........................................................................59
Table 7-2. UBox Status Lights -- UBox is Running ..............................................................................60
UBox User Guide 6
1: Using This Guide

Purpose and Audience

The Lantronix UBox USB Device Server makes it possible to share USB devices such as printers, scanners , and storage drives over a Local Area Network. This guide provides the information needed to configure, use, and update the UBox.

Summary of Chapters

The remaining chapters in this guide include:
Chapter Description
2: Introduction
3: Installing the UBox
4: Using USB Devices on the Network
5: Changing the UBox's Settings
6: Changing Local Software Settings
7: Troubleshooting
A: Status Light Behavior
Describes the main features, the required hardware and software, and a list of items included with the unit.
Provides instructions on installing the UBox hardware and software.
Provides instructions for connecting to, using, and disconnecting from a USB device.
Describes how to change the UBox's settings to meet your specific needs.
Describes how to change local settings such as the access password and TCP port.
Explains how to interpret the status lights and to diagnose problems with UDP ports, your network, and USB devices. Includes Lantronix Technical Support contact information.
Describes the LED status lights and what they indicate.
B: Configuring the Windows XP Firewall
C: Compliance
D: Lantronix Software License Agreement
E: Lantronix Warranty
Provides instructions on how to configure Windows XP's built-in firewall for use with the Lantronix UBox device server.
Lists FCC, CE, and VCCI information.
UBox User Guide 7
2: Introduction
The Lantronix UBox makes it possible to share, access, and control USB devices over a LAN. This User Guide deals with the UBX4100, which supports 10/100 Ethernet connectivity to four USB 2.0 devices at a full 12 Mbps speed per port.

Model and Part Numbers

Lantronix offers the following part numbers for Model UBX4100, which differ only in the power supply used.
Figure 2-1. Model UBX4100 Part Numbers
Part Number Description
UB4100001-01 4-Port USB Device Server, US Domestic Power
UB4100002-01 4-Port USB Device Server, European Power
UB4100003-01 4-Port USB Device Server, UK Power

Compatible USB Devices

This release of UBox software supports USB printers, USB multi-function printers, USB scanners, USB HID devices, and USB hard drives and other mass storage devices. While other USB devices may work, this release does not officially support them. USB audio and video products are not compatible with this release. See the Lantronix web site for further compatibility details.

Connectivity to USB Devices

The UBox USB Device Server provides the following connections to USB Devices:
4 USB full-speed ports (12 Mbps)
Full 500 mA power per port provided to each USB device
UBox User Guide 8

Connectivity to Network

The UBox USB Device Server provides the following connections to your network:
10/100 auto sensing RJ45 Ethernet connector
Half and full duplex support IP addressing: Static/DHCP/Zeroconfig

Requirements

Windows: Windows 2000/XP or later

What's Inside the Package

The Lantronix UBox package includes:
Lantronix UBox USB Device Server
Power Supply
Introduction
Quick Start Guide
CD with software and User Guide
UBox User Guide 9
3: Installing the UBox
The UBox package has two components: the UBox hardware and the UBox software. Both have their own settings and configuration options.
This chapter includes the following topics:
Installing the UBox Hardware
Installing the UBox Software
Uninstalling the UBox Device Server Software

Installing the UBox Hardware

Warning: Do not connect a USB device to the UBox until you have
finished installing the software and hardware. Chapter 4: Using USB
Devices on the Network walks you through the process of using your USB
devices.

Step 1- Connect the UBox to Your Network

1. Connect an Ethernet cable to the Ethernet port of the UBox.
Figure 3-1. Ethernet Connection
Ethernet Port
2. Connect the other end of the cable to your network.
If you do not have a network, you can connect the UBox directly to the Ethernet port on your computer using an Ethernet crossover cable.
UBox User Guide 10
Installing the UBox

Step 2 - Connect the UBox’s Power Supply and Read the LEDs

1. Connect the power supply (included in the box) to the UBox’s power connector.
Figure 3-2. UBox Power Supply
Power Connector
Figure 3-3. UBox Connections
UBox User Guide 11
Installing the UBox
2. Once the UBox has power, notice the following:
The UBox's status lights turn on and off. After a few seconds, the lights stop
blinking.
If the UBox is responding properly, the four green USB lights turn on and
stay solid.
The first green SYSTEM light blinks on and off every few seconds. Ignore
any other status lights for now.
Figure 3-4. SYSTEM LEDs
SYSTEM
USB
Note: The LEDs on the UBox can also indicate other statuses, such as IP
configuration type and UBox status. For a detailed description of what the LED lights indicate, see A: Status Light Behavior.
Troubleshooting
You may see red lights on the UBox at this point in the installation. This is
normal until you install the UBox software on at least one computer.
If you do not see the USB lights turn on or do not have a blinking green
SYSTEM light, please proceed to Troubleshooting: Status Lights on page 49.
The UBox hardware installation is now complete. Please proceed to the UBox software installation instructions.
UBox User Guide 12

Installing the UBox Software

The following instructions are for installing the UBox software for Windows operating systems.
To install the UBox Software:
1. Insert the product CD into your CD drive. The CD should start automatically.
If the CD does not auto start, open My Computer, locate and then double-click Launch.exe.
2. Click the UBox Software Installation button to install the application.
3. Follow the on-screen instructions.
Note: During or after the software installation, the Windows New
Hardware Wizard may ask you to install software several times. Select Install the software automatically. If you see an additional prompt regarding logo testing, click Continue Anyway to proceed.
Once the Lantronix UBox Installer completes the installation, it automatically launches the Lantronix UBox application. The Lantronix UBox USB Device Server window opens with the USB Devices tab open. You will use this application to configure the UBox.
Installing the UBox
Note: The first time you launch the UBox software, you may be asked to
update your UBox’s firmware. If you get this message, please update your firmware using the on-screen instructions or see Updating the
UBox's Firmware on page 40.
Figure 3-5. USB Devices Tab
UBox User Guide 13
Installing the UBox
4. To verify that the application sees the UBox Device Server, click the Servers tab.
Note: Initially, the UBox displays as Unnamed. During configuration, you
can assign a name to it. (See Editing Server Settings: Access Tab on page 31.)
Figure 3-6. Servers Tab Displaying a UBox
Note: If the UBox does not display, and you have it in a static network, you
can use the Override Server Network Settings option on the Advanced menu to configure the UBox.( See Overriding Server Network Settings on page 42.)

Uninstalling the Lantronix UBox Software

To uninstall the Lantronix UBox software:
1. Click StartÆSettingsÆControl Panel)ÆAdd or Remove Programs.
2. Select Lantronix UBox USB Device Server and click the Change/Remove button.
3. Follow the instructions on the screen to complete the uninstall process.
UBox User Guide 14
4: Using USB Devices on the Network

Overview

This chapter includes the following topics:
Connecting your USB device to the UBox's USB port.
Connecting to your networked USB device using the Lantronix UBox
software:
− Using the Connect and Disconnect icons
− Using the Auto Connect feature for printers
Use your USB device by means of the Lantronix UBox.
Note: These instructions help you connect a USB device (e.g., a printer or
scanner) to the UBox for the first time. We recommend that you only connect one USB device at a time. To connect additional devices, repeat
these instructions for each device.

Connecting Your USB Device

Step 1 - Connect a USB Device to the UBox

1. Connect your USB device to any USB port on the Lantronix UBox.
Figure 4-1. Connecting a USB Device to the UBox
USB Ports
UBox User Guide 15
Using USB Devices on the Network
Each USB port has a green status LED light. These lights indicate whether your USB device is supported in the current software/firmware.
A solid green light indicates that your device is supported.
A slowly blinking light indicates that your USB device is not currently
supported. Please contact Lantronix if a light is blinking slowly.
2. On the
Start menu, click ProgramsÆLantronix UBox USB Device
ServerÆUBox USB Device Server.
The Lantronix UBox USB Device Server window opens. The USB Devices tab displays a list of USB devices currently connected to each UBox on the network, the status of the software connection, and the location (UBox name and port) on the UBox to which it is attached.
In the example below, UBox 1: 4 means the device is attached to the fourth port of UBox 1. Initially, your UBox location (name) displays as Unnamed. (For instructions on naming your UBox, see Editing Server Settings: Access Tab on page 31.)
Note: If you do not see your USB device, please proceed to Troubleshooting:
USB Devices on page 56.
Figure 4-2. USB Devices Tab Showing Attached Devices
3. Review the following information on the USB Devices tab.
UBox User Guide 16
Using USB Devices on the Network
Action
Device Name
Status
Location
The Connect/Disconnect icon USB device. The icon is
Name programmed into your USB device by its manufacturer. This name may differ from the actual name and model number of your device. For example, if you have an HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer. Some USB devices do not have names programmed into them. For unnamed USB devices, the USB device's programmed Vendor ID (VID) and Product ID (PID) display. If desired, you can rename your USB devices. (See 6: Changing Local Software Settings.)
Current status of the USB device. The status changes as you start to use USB devices through the UBox. At the start, you see only the Available status (which means that the USB device is ready to be used by means of the UBox). (See USB Device Status Details on page 27.)
This column shows the UBox ‘s name and the UBox’s USB port number that your USB device is connected to. For example, the location UBox 1 4 means that the USB device is connected to USB port number 4 on the UBox called UBox 1.
green for Connect and red for Disconnect.
connects and disconnects the

Step 2 –Connect a Networked USB Device

1. Select the USB device under Device Name, and click the Connect icon in the Action column to the left of the device name. The status is now Connected. At this point, you can use it as if it were connected directly to your computer.
UBox User Guide 17
Using USB Devices on the Network
Figure 4-3. Selected Device Displaying Device Details
Note: By default, the UBox is configured for Multi-User Connect Mode.
In this mode, all USB devices are shared in a one-at-a-time mode. If a device is in use by another user, that USB device's status displays as In Use By [ComputerName].
Before you can use the device, you must connect to it to gain exclusive access. When you are finished using the device, you must disconnect from it before others can use it.
When you select a USB device, information displays in the Device Details section of the window. Typically, this information includes:
Name
USB Desc
VID/PID
Serial No.
Name for the USB device programmed into the device by the vendor. If you rename the device (see Editing Server Settings:
USB Device Configuration Tab on page 36), the custom name
displays as Name.
Description of the device programmed into the device by the vendor. Cannot be changed.
Vendor ID (VID) and Product ID (PID) programmed into the device by the vendor.
Serial number of the device programmed into the device by the vendor.
UBox User Guide 18
Using USB Devices on the Network
Share Mode
Password Required If Yes, the user must enter a password to view and update
Local Password Saved If Yes, the user must enter a password to access the USB
Type
Auto-Connect If Yes, automatically connects to your computer when you
Indicates type of connection to the specific USB device:
Shared: Allows multiple computers to connect to and disconnect from the USB device. Default.
Dedicated: Dedicates the USB device to a specific computer.
this USB device.
device.
Note: If the user chooses Remember Password when
connecting to a password-protected USB device, the password is saved in the Local Settings tab. (See Viewing or
Removing Device Passwords on page 47.)
Type of device programmed into the device by the vendor.
have a print job queued and disconnects when the job is finished.
1. Repeat the procedure above for every USB device you want to use.

Step 3 - Disconnect Your USB Device(s)

When you have finished using your USB device, you must virtually disconnect it from your computer before it is available to everyone else on the network.
1. Open the Lantronix UBox application.
2. Select the USB device and click the Disconnect icon
. The status changes to
Available.
Note: Some USB devices require additional action before you disconnect
your USB device. For example, some USB devices require you to stop the USB device's software. If your USB device requires such action when the device is directly connected to your computer, please perform them before clicking the Disconnect icon in the Lantronix UBox software.
If you forget to disconnect a USB device, the USB device automatically disconnects if your computer goes to “sleep” or “hibernates,” your computer is turned off, or you disconnect from your network.
In the worst case, where a USB device has been left in use and you cannot get the other computer to disconnect it, you can “forcibly disconnect” the device. While this action is not recommended, you can learn more about it in Using Forced Device
Disconnect on page 25.
UBox User Guide 19

Using Multiple UBoxes and USB Devices

Compound Devices

You can connect up to eight USB devices to one Lantronix UBox. While the UBox only has four USB ports, it supports eight devices because of how compound USB devices work. Compound USB devices are devices that have multiple components connected to an embedded USB hub inside one USB device.
For example, some compound devices have two components: a scanner and a printer. Other compound devices have three components: a printer, a card reader, and an HID device for buttons on the printer.

One UBox with Multiple Users

The UBox allows up to 10 users to connect to a single or to a set of UBoxes using the same UDP port. You can support more users by setting up additional UBoxes with different UDP port numbers.
Using USB Devices on the Network

Multiple UBoxes and USB Devices

You can view up to eight UBoxes in the Lantronix UBox software.
If you are using all of the USB ports on your eight UBoxes, you can view a total of 32 USB devices in the UBox software; however, you can only have 12 USB devices simultaneously connected to your computer.
To use a 13th USB device, disconnect one of your 12 USB devices using the Lantronix UBox software to free a location for the next USB device.
To have more than eight UBoxes, configure your next eight UBoxes to use a different UDP port (see 5: Changing the UBox's Settings). Once you have done this, use the Local Settings tab to switch between your first eight UBoxes and your next eight UBoxes (see 6: Changing Local Software Settings).

Other Ways to Connect and Disconnect USB Devices

Using the USB Devices tab is only one method of connecting and disconnecting USB devices.
UBox System Tray: Use the UBox System Tray feature without opening the UBox software.
Auto Connect: For improved printer sharing, use the Auto Connect feature to automatically connect and disconnect printers.
You can use the following methods instead:
Forced Device Disconnect: Forcibly disconnect a device that another user has left in use.
Single-User Device Connect: Use this mode to dedicate and automatically connect USB devices to only one computer.
UBox User Guide 20

Using the UBox System Tray

The UBox System Tray on the Windows taskbar contains icons that enable you to access the following functions quickly and easily:
Access the UBox settings.
Configure Auto Connect.
Connect to and disconnect from USB devices on your UBox.
To use the system tray:
Using USB Devices on the Network
1. Find the Lantronix UBox System Tray icon
. The System Tray is in the lower
right corner of your screen (next to the time).
Figure 4-4. System Tray
2. Right-click the UBox application icon . A menu displays.
Figure 4-5. System Tray Menu
3. Select the desired function:
UBox User Guide 21
Using USB Devices on the Network
About Lantronix UBox
UBox Settings
Auto Connect Settings
Connect to devices
Exit
Opens a window that displays the currently installed software version.
Opens the Lantronix UBox application.
Opens the Auto Connect window to configure your printers for Auto Connect mode.
Allows you to connect to available USB devices. To connect, select your device from the list. USB devices connected to your computer have a check mark next to them. USB Devices connected to other computers do not show.
Quits the Lantronix UBox System Tray and disables the Auto Connect feature.

Auto Connecting Printers

This feature automatically connects and disconnects printers whenever you have a print job queued. This gives you a printing experience that is similar to using a print server.
The Auto Connect feature for printers actually connects just the printer component of a compound device regardless of what the separate compound devices is set to. This cuts down on the amount of connections needed before printing. (See Compound
Devices on page 20.)
Auto Connect is only enabled in the Multi-User Connect Mode.

Before You Begin

Before you begin, please make sure that you have installed and connected your printer using the Lantronix UBox's USB Devices tab (see Connecting Your USB
Device on page 15).
UBox User Guide 22
Using USB Devices on the Network
Figure 4-6. Epson Printer Connected
To use the auto connect feature:
1. Select the printer on the USB Devices tab and do one of the following:
Right-click the UBox icon in the system tray and select Auto Connect
Settings.
Click the Auto Connect Settings button in the lower right corner.
The Lantronix UBox Auto Connect window opens.
UBox User Guide 23
Using USB Devices on the Network
Figure 4-7. Auto Connect Enabled
You may see your printer listed multiple times if you or your printer's software created multiple printers in Windows's Printers and Faxes window. You can either delete the extra printers in the Printers and Faxes window or enable Auto Connect for all of the printers.
1. Select the checkbox next to your printer’s name. The following window opens:
Figure 4-8. Disconnect Printer for Auto Connect
2. Do one of the following:
To share the printer using Auto Connect, click Yes.
If print jobs are in the queue for this printer, click No and disconnect once the
print jobs are processed.
Using Your Printer with Auto Connect
Now that you have set up your printer by means of Auto Connect, you are ready to print. Just print your documents as you would normally. Depending on your printer, you may get a warning stating that your printer is disconnected. Ignore these , as the Auto Connect feature will connect the printer for you. Once the printer auto connects, your print job is sent to the printer (this may take a few seconds).
UBox User Guide 24
When the printer has finished printing, Auto Connect disconnects your printer and makes it available to other users.
Multiple Print Jobs from Multiple Users
If you have two users printing to the same printer, Auto Connect connects whichever computer reaches the UBox first. The second user's print job stays in the queue until the first user finishes printing. Once the first user's print job is finished, the first user is disconnected, the second user connects to the printer, and his print job automatically starts.
Note: Auto Connect is enabled per computer. If you have multiple
computers, enable Auto Connect on each computer.

Using Forced Device Disconnect

The Forced Device Disconnect option enables you to disconnect a USB device left in use (connected) by another user.
Warning: Do not disconnect a USB device while that device is in use
(e.g., do not disconnect a scanner while it is scanning). If the device is still in use, you may damage your drive, lose data, cause a fire, or create a host of other problems.
Using USB Devices on the Network
Only use Forced Device Disconnect if you are sure that the USB device is not in use. Please note that if a computer automatically “sleeps” (hibernates, power saves), USB devices connected to the sleeping computer are released and made available to other users. Turning off the connected computer also releases USB devices left in use.
To use Forced Device Disconnect:
Note: If your UBox has an administrator password enabled, you must enter
that password before you can disconnect the selected USB device.
1. On the USB Devices tab, select the UBox to be disconnected.
2. From the Advanced menu, select Force Device Disconnect.
UBox User Guide 25
Using USB Devices on the Network
Figure 4-9. Forced Device Disconnect on the Advanced Menu
A message displays cautioning you to make sure the device is not being used.
3. If you are sure that you want to continue, click the Yes button. The device status is now Available.

Using Multi-and Single-User Connect Modes

The UBox has two Device Connect Modes: Multi-User and Single-User.
Multi-User Mode: By default, the UBox is set to use the Multi-User mode. In this
mode, users may share a USB device, but only one user at a time can use it. This allows multiple computers to use one USB device. Again, you must connect to the USB device before you can use it, thus preventing other users from using your USB device at the same time. In Multi-User mode, you can also dedicate USB devices to a certain computer, set up passwords for a certain USB device, and set up Auto­Connect for printers.
Single-User Mode: This mode automatically connects USB devices to your computer without you having to connect or disconnect. When your UBox is set to Single-User mode, it connects all of the USB devices connected to the UBox to the first computer with UBox software it detects. Use this mode if you only have one computer, or you have multiple computers but only one computer has access to the UBox.
UBox User Guide 26
Please note that you can also configure a single USB device to be dedicated to particular computer and still share other USB devices with other computers.
You can select the desired mode on the Servers tab. For details, please see
5: Changing the UBox's Settings.

Device Status

The USB Devices tab shows the connection status of USB devices connected to the UBox. The following is a table of status descriptions.
Status Description
Available
Connected
Using USB Devices on the Network
Table 4-1. USB Device Status
The USB device is available for use by any computer. To use this device, click the green Connect icon in the Action column. Once you connect to the device, the status message changes to Connected.
The USB device is connected to your computer, and you have exclusive access to that USB device. Other users on the network will see the In Use By [x] status. To make this device available for use by any computer, click the red Disconnect icon
In Use By [x]
Auto-Connected
Password Required
Reserved/Dedicated
The USB device is in use by another computer. You cannot use this device until the other computer finishes and disconnects from that device. The text in brackets shows the name of the client using that device.
Note: This client name is obtained from the computer's name (as
specified when that computer was set up). You can change this name in the UBox's Local Settings tab. (See 6: Changing Local
Software Settings).
The USB device (either a printer or a multifunction printer) has been set up for Auto Connect. You cannot connect to an Auto-Connected printer as the UBox software does this for you automatically. (See
Auto Connecting Printers on page 22.)
The USB device requires a password before you can connect to it. You can password-protect individual USB devices by editing your UBox's settings on the Servers tab (see 5: Changing the UBox's
Settings) and then setting a password on the Edit Server
Configuration Device window (see Editing Server Settings: USB
Device Configuration Tab on page 36).
The USB device is reserved/dedicated to your computer. Other computers show the device as Dedicated To [x]. You can dedicate a single USB device to specific computer by editing your UBox's settings in the Servers tab (see 5: Changing the UBox's
Settings) and then setting a password on the Edit Server
Configuration Device window (see Editing Server Settings: USB
Device Configuration Tab on page 36).
UBox User Guide 27

Separating Compound Devices

Types of USB Devices

USB devices fall into one of the following categories:
Single USB device: A USB device that contains only one component (for
example, a single button mouse).
Composite USB device: A device that provides multiple functions but
appears as one device (for example, a multifunction printer).
Compound USB device: A device that provides multiple functions that are
tied together by an embedded USB hub inside the USB device itself (for example, a printer with a card reader and a keyboard with a port to connect a mouse).
Compound USB devices work the same way as when they are connected to a PC. However, you can configure the UBox to connect to only certain components of a compound device instead of connecting to every component.
Using USB Devices on the Network

Separating Compound Devices

The Separate Compound Devices option (disabled by default) changes how compound USB devices appear in the UBox software. If this option is enabled, the components inside a compound USB device appear as separate USB devices.
This allows you to connect to only one component of a USB device without having to connect the other components of that device. For example, if you have a multifunction printer, you may only want to connect the printer component of that device and not the other components (e.g., the scanner, fax, or card reader).
When you connect to a “separated” component of a compound USB device, all of the other components become unavailable to the other users of the UBox. This prevents a USB device from getting confused by accepting commands from two different computers.
To separate compound devices:
1. On the USB Devices tab, select the device.
2. Select the Separate Compound Devices checkbox. The components of the compound device display separately.
UBox User Guide 28
5: Changing the UBox's Settings

Overview

The Lantronix UBox comes pre-configured for use with most networks. However, you may want to change some of the settings for your specific ne sharing needs. This chapter describes how to change the UBox's settings and what the settings affect.
Note: To modify settings for the UBox software, use the Local Settings tab.
These settings are kept on your computer. See 6: Changing Local Software Settings.
twork or USB device-

Viewing UBox Settings

To view current settings:
1. From the Start menu, click Programs-->Lantronix UBox. The USB Devices tab displays.
2. Click the Servers tab. The tab displays all of the UBoxes the software finds.
UBox User Guide 29
Changing the UBox's Settings
Figure 5-1. Servers Tab
3. Select a UBox. Detailed information about the UBox displays under Server Details on the right side of the window.
4. Review the following information:
Server #
Server Name
Status
Your UBox's MAC/Network address, found on the label on the bottom of the unit.
Name of your UBox. You can modify this name by selecting the server and clicking the Edit Server Config button.
Current state of your UBox's hardware and software. This column shows whether the UBox software has successfully communicated with your UBox hardware. The codes include:
OK: The UBox software has successfully found the UBox hardware. You can now communicate with the selected UBox.
Note: The UBox may have a Client Access Password
or a Configuration Password that prevents users from accessing that specific server or changing the selected server's configuration. (See Editing Server Settings:
Access Tab on page 31.)
Old Firmware: The UBox hardware contains old firmware. This happens when your computer has newer software than the firmware on the UBox hardware. If you see this
UBox User Guide 30
Changing the UBox's Settings
message, you must upgrade your UBox’s firmware. Select your UBox in the Servers tab and click the Edit Server Config button. (See Updating the UBox's Firmware on page 40.)
Temp. Defaults: The UBox hardware is in Temporary Default Settings Mode. This mode allows you to return
the UBox to its factory settings temporarily for diagnostics. You can edit your previous settings while you are in this mode. (See Resetting the UBox Hardware on page 55.)
Login Failed: Your computer could not connect to the selected UBox because the UBox has a password. Either your computer does not have a password set in the Server Access Settings field in the Local Settings tab or you entered an incorrect password. (See Editing Server
Settings: Access Tab on page 31.)
Attempting Discovery: The UBox software is attempting to locate UBox hardware on your network. This message temporarily displays when you first start your computer or when you reboot the UBox. If this message does not go away, see 7: Troubleshooting.
Attempting to Connect: The UBox hardware is sending broadcast messages to your computer, but your computer cannot connect to the UBox hardware. If you have modified your UBox's settings, set the UBox to the Temporary Default Settings Mode and change your settings. If this message does not go away, see
7: Troubleshooting.
Editing Server Settings: Access Tab
The Access tab contains settings that pertain to accessing the UBox hardware and how the UBox shares USB devices at the server level. These changes affect the selected UBox.
To edit the UBox’s Settings on the Access Tab:
1. To edit a specific UBox's setting, select the UBox from the list and click the Edit Server Config button. The Access tab on the Edit Server Configuration window opens.
UBox User Guide 31
Changing the UBox's Settings
Figure 5-2. Edit Server Configuration – Access Tab
Notes:
Firmware Upgrade:
After clicking the Edit Configuration button, a message may display informing you about new firmware. You can only update your UBox's settings after you have upgraded your firmware. While updating your UBox, its icon disappears while the new firmware is being loaded. The UBox icon reappears after your UBox has loaded the new firmware. See Updating the
UBox's Firmware on page 40.
Multiple Users: While multiple users can view the Server Configuration tab at any time, only one user at a time can change the UBox settings on the Edit Server Configuration window. If you are editing the UBox, other users receive a message stating that you are editing the UBox. Once you finish making changes and disconnect, other users can make changes on a one­user-at-a-time basis.
2. Update the following settings as desired:
Server Name
Name of the selected UBox. This name appears to anyone using the UBox application.
Connect Mode
From the drop-down menu, select how USB devices get connected to your client PCs:
Multi-User (default): Allows multiple users to share a UBox, although they may only use a device on a one-at-a­time basis.
Use this mode if you have more than one client computer
UBox User Guide 32
Changing the UBox's Settings
connected to the UBox. Before using a USB device (e.g., a printer or scanner), you must click the Connect icon on the USB Devices tab.
Single-User: Only one user can connect to the UBox at one time.
Use this mode if there is only one client computer, or if only one client computer will be powered on at a time and connected to the UBox. In this mode all devices on the UBox are automatically connected to the client computer.
Warning: Using this mode with multiple computers
will cause unexpected results, as all of the computers will attempt to get exclusive access to the UBox.
Requires Configuration Password
Configuration Password and Renter Password
Requires Client Access Password
Client Access Password and Reenter Password
Selecting this checkbox forces a user to enter a password to configure the UBox.
Once you set a password, users can see the UBox on the Devices and Server tabs; however they cannot edit any UBox settings without supplying the correct password.
Enter and then reenter the password a user must use to configure the UBox. The password is case sensitive.
Selecting this checkbox forces a user to enter a password to access the specific UBox . The password Is case sensitive.
If you selected the checkbox above, enter and then reenter the password a user must use to view the UBox. The password is case sensitive.
To add the password to the local PC automatically, click Yes on the pop-up window that displays when you enter the password.
3. Click the Apply button to submit the changes. The UBox reboots automatically to apply the changes.
UBox User Guide 33

Editing Server Settings: Network Tab

The Network tab contains network settings determining how the UBox communicates on your network. You can configure how the UBox obtains its IP address, what TCP/UDP port it uses to communicate (useful when dealing with firewalls), and the method that the UBox uses to “announce” its presence on your network (This method is known as the discovery mode.)
1. On the Edit Server Configuration window, click the Network tab.
Figure 5-3. Network Tab
Changing the UBox's Settings
2. Update the following settings as desired:
IP Address Assignment
From the drop-down list, select one of the following methods of assigning an IP address:
Using Defaults: The UBox tries to get an IP address via DHCP first. If it fails to obtain an IP address within 10 seconds, it assigns itself an IP address using Zeroconfig. This is the recommended setting for most users.
Use DHCP: The UBox automatically obtains an address using DHCP server. Select this setting if you only want to use an IP address obtained using a DHCP server.
Use Zeroconfig: In this mode, the UBox assigns itself an IP address using the Zeroconfig protocol. Zeroconfig is an alternative to DHCP that allows hosts to obtain an IP address automatically in smaller networks that may not have a DHCP server. Zeroconfig IP addresses are in the range 169.254.0.1 to 169.254.255.1. Use this setting if the UBox is in a network that only uses Zeroconfig IP addresses.
UBox User Guide 34
Changing the UBox's Settings
Note: You can get more information about Zeroconfig (also
called Zeroconf) at
Use Static IP: Use this mode if you want your UBox always to use the same network settings. You must enter the IP Address, Subnet Mask, and Gateway for the UBox to communicate with the network.
http://www.zeroconf.org/
IP Address
Subnet Mask
Gateway
UDP Port and TCP Port
The UBox must have a unique IP address on the network. Enter the IP address as xxx.xxx.xxx.xxx. Example: 192.168.20.1
Note: The system administrator provides the IP address,
subnet mask, and gateway.
A subnet mask defines the number of bits taken from the IP address that are assigned for the host part. Enter the subnet mask as xxx.xxx.xxx.xxx. Example: 255.255.255.0
The gateway address, or router, allows communication to other LAN segments. The gateway address should be the IP address of the router connected to the same LAN segment as the unit. The gateway address must be within the local network. Enter the gateway as xxx.xxx.xxx.xxx. Example: 192.168.20.100.
Note: If there is no gateway on the network, use the same
IP address as the UBox or the IP address of your PC.
These fields allow you to specify which port numbers on which the UBox communicates. This communication happens between the UBox hardware and software. By default, these ports are set to 10010.
UDP Port: Change this setting to change the UDP port number on which the UBox broadcasts. Other computers configured to use this UDP port number will be able to see this UBox. This setting is useful if you wish to limit the number of people connecting to a particular UBox or if you want to hide a UBox from other users on your network.
If you change the UBox's UDP port number, you must tell the UBox software to “listen” to the new port. To do this, change the local UDP port number. (See Updating Server
Access Settings on page 46.)
TCP Port: Change this setting to change the TCP port that the UBox uses to transmit and receive USB data.
If you change the UBox's TCP port number, you must tell the UBox software to “listen” to the new port. To do this, change the local TCP port number. (See Updating Server
Access Settings on page 46.)
Note: Most users will not need to change the UBox's UDP
and TCP ports. However, certain firewalls may block traffic to the default UDP and TCP ports. In these instances, you can either change the port numbers or configure your firewall to allow connections using UBox's configured UDP and TCP ports.
UBox User Guide 35
Changing the UBox's Settings
Discovery Mode
Select the method the UBox should use to send its UDP data.
Broadcast: By default, the UBox uses this method to send discover messages to UBox clients. Broadcast sends UDP messages to every Ethernet-connected device on your network. This is the best setting to use on small networks, home networks, and networks where you have computers with multiple network interfaces (for example, a computer with both wireless and wired connections).
Multicast: Sends UDP messages using Multicast UDP. This method only sends discover messages to computers that listen to the same multicast address that the UBox uses.
Multicast & Broadcast Uses both methods at the same time.
Note: If you change the UBox’s multicast address, you
must tell the UBox software to listen to the new address. You only need to change the multicast address if you are using Multicast or Multicast & Broadcast as your discovery method. (See Changing Local Software Settings on page 44.)
Multicast Address
The address on which the UBox will send discover messages. You can enter any multicast address a long as it is in the range of 224.0.0.0 to 239.255.255.255. Default is 239.255.176.42.
Note: You would only change this if the default changes,
for example, if you have a router that needs a different multicast address to properly route traffic across a LAN/WAN.

Editing Server Settings: USB Device Configuration Tab

The USB Device Configuration tab on the Edit Server Configuration window shows USB devices that are connected to the UBox and configuration records for each device. On this tab, you make changes to USB devices connected to your UBox. You can configure:
A USB device to require a password before you can access the device.
A USB device to be dedicated to a certain computer so that the USB device
is always connected to that computer.
The name displayed for a particular USB device (useful if you have multiple
USB devices that do not register a name, or if you have multiple identical USB devices).
UBox User Guide 36
Changing the UBox's Settings
1. On the Edit Server Configuration window, click the USB Device Configuration tab.
Figure 5-4. Edit Server Configuration – USB Device Configuration Tab
2. Update the following settings as desired:
Server Serial No.
Device Name
Location/Serial Number
Cfg
Status Indicates whether the selected USB device is Attached,
(View-only) Corresponds to the UBox’s MAC/Network address (printed on the bottom of your UBox hardware). Name that is programmed into your USB device by its manufacturer. This name may different from the actual name and model number of your device. For example, if you have an HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer. Some USB devices do not have names programmed into them. For unnamed USB devices, the USB device's programmed Vendor ID (VID) and Product ID (PID) display. The serial number of the USB device if it has one. If it does not have a serial number, the port (1-4) on the UBox to which the USB device is connected. Displays an asterisk if the device was configured using the USB Device Configuration window.
Detached, or has an Invalid Password (the password in this and the password saved on the Local Settings tab are different). (See 6: Changing Local Software Settings.)
3. To add or change information about a device, select the device and click the Add or Edit button (The Edit button is active if you have already added information.) The Device Configuration window opens.
UBox User Guide 37
Figure 5-5. Device Configuration Window
The following information displays at the top:
Changing the UBox's Settings
USB Product Name
Vendor ID (VID)
Product ID (PID)
USB Serial Number:
Name programmed into the USB device by the manufacturer.
Vendor ID programmed into the USB device by the manufacturer. Product ID programmed into the USB device by the manufacturer. Serial number, if any, programmed into the USB device by the manufacturer.
4. Update the following settings as desired:
Alternate Name
Requires Password To Connect
A name for the USB device other than the name programmed into it by the manufacturer.
The alternate name applies to a specific UBox.
If you move a USB device to another UBox, reset the
alternate name on the new UBox.
If your USB Device does not have a serial number,
and you move the USB device to a different port, re­enter the alternate name.
Select the checkbox to share the specified USB device only with users who have the password to that USB device. When you first attempt to connect to a password-protected USB device, you are prompted to enter a password. You can then opt to store passwords locally in the Local Settings tab so that you do not need to reenter the password every time you want to use that USB device.
Because passwords apply to a specific UBox.
If you move a USB device to another UBox, reset that
USB device's password on the new UBox.
If your USB Device does not have a serial number,
UBox User Guide 38
Changing the UBox's Settings
and you move the USB device to a different port, select the Requires Password to Connect checkbox again.
Connection Password and Reenter Password
Share Mode
Client Name If you selected the Requires Password To Connect
5. Click the OK button. The updated information displays. An asterisk displays in the Cfg column to indicate that the device has been configured.
If you selected the checkbox above, enter and then reenter a password a user must use to view the USB device.
Select one of the following types of connection:
Shared: Allows multiple computers to connect to and disconnect from the USB device. Default.
Dedicated: Dedicates the USB device to a specific computer.
Share modes apply to a specific UBox:
If you move a USB device to another UBox, reset that
USB device's share mode on the new UBox.
If your USB Device does not have a serial number,
and you move the USB device to a different port, reset the share mode. This is only necessary if the share mode is Dedicated.
checkbox and the Share Mode of Dedicated, enter the name of the computer. (See the Local Settings tab for the name.)
6. To edit the configuration:
a) Select the device and click the Edit button.
b) Repeat steps 4-5.
Applying, Canceling, or Removing Server Settings
1. Do one of the following:
To save your changes, click the Apply button. The UBox hardware
disconnects any users connected to it and restarts itself. Your UBox disappears temporarily from the UBox application while it restarts.
Note: The Apply button is not available unless you make a change.
To cancel the changes you made, click the Cancel button. The UBox does
not restart.
To delete the configuration, click the Remove button. The original
information displays.
UBox User Guide 39

Restoring Default Settings

Note: Restoring the UBox’s default settings closes all device connections,
possibly adversely affecting users connected to them. Please be sure that
all devices attached to the UBox are not in use before continuing.
To restore the UBox to factory settings:
1. On any of the Edit Server Configuration tabs (Access, Network, or USB Device Configuration), click the Restore Defaults button.
Restoring to default settings also sets the UBox's UDP port to 10010 and the multicast address to 239.255.176.42. If you previously changed your UDP port or multicast address, remember to change the Lantronix UBox application's Local UDP Port to 10010 and multicast address to 239.255.176.42.
You may not be able to see your UBox if you fail to do this.
Firewall Users: If you have configured your firewall to allow access to the UBox,
remember to check your firewall's setting. The UBox's IP address may have changed after restoring to default settings.
Changing the UBox's Settings

Updating the UBox's Firmware

The UBox alerts you if the software and firmware do not match.
Figure 5-6. Firmware Update Notification Window
You can update the firmware at any time using the Lantronix UBox application.
To update the firmware:
1. On the Servers tab, select the UBox you want to update.
UBox User Guide 40
Changing the UBox's Settings
Figure 5-7. Servers Tab
2. Click the Update Server Firmware button. An update confirmation window displays.
Figure 5-8. Update Server Firmware
3. Click the Update button to start the upgrade.
Note: Always have the latest firmware installed on your UBox. We do not
recommend using older firmware on your UBox with newer UBox software on your computer (or vice versa). Certain features, such as Auto Connect, may not work if your firmware is not compatible with the version of software that you have on your computer(s).
UBox User Guide 41

Overriding Server Network Settings

You can override server network settings to configure a UBox that has been placed in a static IP-based network. This makes it so that you do not have to change your local TCP settings, connect to the UBox using a direct Ethernet connection, or set up a DHCP address.
Note: By default, the UBox gets a DHCP or Zeroconfig IP address. In some cases,
this address is on a different subnet from the subnet yo case, the computer cannot see the UBox.
To override network settings:
1. Select the UBox on the USB Devices, Servers, or Local Settings tab.
2. From the Advanced menu, select Override Server Network Settings. The Override Server Network Settings window opens.
Figure 5-9. Override Server Network Settings Window
Changing the UBox's Settings
ur computer is on. If this is the
3. Enter the following information:
Server I.D.
IP Assignment Method
UBox’s serial number.
Select one of the following methods of assigning an IP address to the UBox:
Automatic (default): The UBox tries to get an IP address using DHCP first. If it fails to obtain an IP address within 10 seconds, it assigns itself an IP address using Zeroconfig. This is the recommended setting for most users.
Use DHCP: The UBox automatically obtains an address using DHCP server. Use this setting if you only want to use an IP address obtained via a DHCP server.
Use Zeroconfig: In this mode, the UBox assigns itself an IP address using the Zeroconfig protocol. Zeroconfig IP
UBox User Guide 42
IP Address
Changing the UBox's Settings
addresses are in the range 169.254.0.1 to 169.254.255.1. Use this setting if the UBox is in a network that only uses Zeroconfig IP addresses.
Note: Zeroconfig (also called Zeroconf) is a networking
protocol that allows computers to find each other automatically without the need for you to enter IP addresses, configure DNS servers, or set up DHCP. Computers using Zeroconfig can only communicate with each other when they are on the same Ethernet segment (all Zeroconfig computers are connected to same Ethernet hub).
You can get more information about ZeroConf at
http://www.zeroconf.org/
Use Static IP: Use this mode if you want your UBox always to use the same network settings. The UBox shows its current network configuration in the IP Address, Subnet Mask, and Gateway fields. You can only enter data in these fields if you select Use Static IP.
The UBox must have a unique IP address on the network. Enter the IP address as xxx.xxx.xxx.xxx. Example: 192.168.20.1
Note: The system administrator provides the IP address,
subnet mask, and gateway.
Subnet Mask
Gateway

Refreshing Data

You can refresh the USB Devices, Servers, and Local Settings tabs. This forces the UBox software to obtain the most recent status of the UBox hardware.
To refresh the displayed information:
1. On the USB Devices, Servers, or Local Settings tab, click the Refresh button.
The most current hardware information displays on each of the tabs.
A subnet mask defines the number of bits taken from the IP address that are assigned for the host part. Enter the subnet mask as xxx.xxx.xxx.xxx. Example: 255.255.255.0
The gateway address, or router, allows communication to other LAN segments. The gateway address should be the IP address of the router connected to the same LAN segment as the unit. The gateway address must be within the local network. Enter the gateway as xxx.xxx.xxx.xxx. Example: 192.168.20.100.
Note: If there is no gateway on the network, use the same
IP address as the UBox or the IP address of your PC.
UBox User Guide 43
6: Changing Local Software Settings
To modify the settings for the UBox software, you use the Local Settings tab. These settings are kept on your computer.
Note: The Servers tab is for modifying the settings for the UBox. These
settings are stored on the UBox hardware. See 5: Changing the UBox's
Settings.
The Local Settings tab allows you to:
Change your client name (used to identify your computer to the UBox
hardware and to other UBox users).
Change your UDP port number and multicast address (used to access the
UBox).
Create and manage server access settings, allowing you to encode your
communication with the UBox, connect to UBoxes outside of your subnet (active discovery), and enter server access passwords.
View and delete saved passwords for password-protected USB devices.

Updating Personal Communication Settings

To update your computer’s settings:
1. Click the Local Settings tab. The tab displays information about your computer, the UBoxes on your network, and the devices attached to each UBox.
UBox User Guide 44
Changing Local Software Settings
Figure 6-1. Local Settings Tab
2. In the Personal Communications Settings area, update the following information as needed:
Client Name
UDP Port
Multicast Address
Name of your computer that is broadcast to the UBox and to other users on the network. The default name is the computer name specified when your computer was first set up. You can enter a different name in this field.
This is the UDP port number that the UBox software uses to discover UBox hardware on your network. The default value is
10010. If your UBox hardware is set to broadcast on a different port number, you must change the UDP port number here to the same value.
This is the multicast address that the UBox software uses to discover UBox hardware on your network. The default value is
239.255.176.42. If the UBox hardware is set to broadcast on a different address, you must change the address here to the same value.
2. Do one of the following:
To cancel the changes you made, click the Cancel Changes button.
To restore default values, click the Restore Defaults button.
To save your changes, click the Apply Changes button.
UBox User Guide 45

Updating Server Access Settings

The Server Access Settings area in the Local Settings tab is for connecting to a UBox that is either password protected or uses active discovery. For most users,
Server Access Settings are blank.
To update server access settings:
1. In the Server Access Settings area of the Local Settings tab, click the Add button. The Edit Local Server Access window opens.
Figure 6-2. Edit Local Server Access Window
Changing Local Software Settings
2. Update the following information as needed:
Server Serial Number
Access Password (if required)
Encoded Session
Active Discovery
TCP Port If you selected Active Discovery, the TCP Port field
IP Address If you selected Active Discovery, the IP Address field
Serial number of the UBox to which you want to connect. This is the Network (MAC) address on the bottom of the unit.
Enter the UBox’s password. The password may have up to 31 characters (including spaces) and is case sensitive.
Selecting this checkbox encodes your communication between the UBox hardware and your computer. You only need to enable this option in this window.
Warning: Encoding the communication with your UBox
affects overall performance of the UBox and the USB devices connected to it.
If your UBox is outside of your network, for example, in another office, or if you need to access your UBox across a WAN, enable Active Discovery. Active discovery searches for UBoxes outside of your local network. It requires that you know the IP address, TCP port, and password (if one has been set up) of the UBox that you want to access.
becomes available. Enter the TCP port number. The default setting is 10010.
becomes available. Enter the UBox’s IP address.
3. Click OK. The window closes and the following information displays in the Server Access Settings area:
UBox User Guide 46
Changing Local Software Settings
Server #
Server Name
Status Status of the UBox to which you want to connect. Online
Password Displays Yes or No depending on whether a password was
Active Discovery. Displays Yes or No depending on whether Active Discovery
Serial number of the UBox to which you want to connect.
Name of the UBox to which you want to connect.
displays if you have successfully connected to the UBox. Offline displays if the UBox is not detected.
specified on the Edit Local Server Access window.
was enabled on the Edit Local Server Access window.
4. To edit the settings, select the UBox and click the Edit button. The Edit Local Server Access window opens. Repeat step 3.
5. To remove the UBox from the list, select it and click the Remove button (to the right of the Server Access Settings area).

Viewing or Removing Device Passwords

When you connect to a USB device that is password protected, you are asked if you want to save your password. If you save a password for a USB device, it displays in the Device Passwords area of the Local Settings tab.
To view or remove USB device passwords:
1. In the Device Passwords area, verify the following (if you have saved a password previously):
Device Name
Status Status of the USB device: Attached or Detached to indicate
Server #
Location
Device Serial #
Name that is programmed into your USB device by its manufacturer. This name may different from the actual name and model number of your device. For example, if you have an HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer. Some USB devices do not have any names programmed into them. For unnamed USB devices, the USB device's programmed Vendor ID (VID) and Product ID (PID) display.
whether the device is connected to or disconnected from the UBox.
Serial number on the label on the bottom of the UBox to which the USB device is connected.
Port number on the UBox to which the USB device is connected.
Serial number of the USB device, if programmed into it by the vendor.
2. To remove a locally saved password, select the USB device and click the Remove button to the right of the Device Passwords area.
UBox User Guide 47

Switching Between Sets of UBoxes

The UBox software on your computer can only “see” eight UBoxes at a time. This is true even with Active Discovery, which can see UBoxes with different UDP port numbers.
To use a ninth UBox, you have two options:
Change both the local UDP port and the UBox UDP port to the same new
port number so your computer can see the UBox. This forces the UBox software to see only the UBoxes on the new UDP port; it will not see UBoxes with a different UDP port.
Remove UBoxes with Yes in the Active Discovery column in the Server
Access Settings area of the Local Settings tab. This removes or prevents
UBoxes that are on another network from showing up on this computer.
Changing Local Software Settings
UBox User Guide 48
7: Troubleshooting

Before You Begin

Please make sure that you already have:
Installed the latest version of the Lantronix UBox software.
Connected your UBox hardware to your network.
Connected your computer to the same network as the UBox hardware.
Turned on the UBox (by connecting its power supply to an outlet).
Turned on your computer.
Connected a USB device (for example, a scanner) to the UBox hardware.
Installed your USB device's software on your computer.
Had the UBox turned on for at least 15 seconds.
If you have not done any of the above, please do so now and return to this chapter when you have finished.
Note: You can find the latest version of the Lantronix UBox software at
http://www.lantronix.com/ .
Please follow the instructions in this chapter in order as each section builds on the previous one. If you cannot proceed past a certain section, please contact Lantronix Technical Support.

Troubleshooting: Status Lights

Look at the status lights on your Lantronix UBox hardware. These status lights will be in one of the following states:
Off
On (doesn't blink)
Blinking Steadily (blinks on/off every second)
Blinking Rapidly (blinks on/off rapidly)
Blinking Slowly (stays on for 3 seconds, and then blinks off/on and repeats)
There are three groups of status lights: SYSTEM, NETWORK, and USB device.
UBox User Guide 49
Figure 7-1. Status Lights
SYSTEM NETWORK
1 2 3 1 2 3
4 3 2 1
USB
Troubleshooting
Note: For a detailed description of every light and its status, please read
A: Status Light Behavior.
While the UBox is booting up, different status lights turn on and off. Once the UBox is running, the status lights have new meanings that help troubleshoot the UBox.

Boot-Up

The following table explains what the SYSTEM status lights mean during the boot-up process.

SYSTEM Status Light 1

Look at the SYSTEM status light 1 (the green leftmost light under SYSTEM).
Status Condition Suggestions
Off
On
Blinking Slowly
Alternating On/Off with SYSTEM Lights 2 and 3
The UBox does not have power. Check the UBox's power supply and its
connection to an outlet.
If this light does not blink on/off within 6 seconds, the UBox has failed to boot up.
This is normal and indicates the UBox hardware is working.
If the SYSTEM 1 (green) light alternates on/off with either SYSTEM 2 or 3 (red), so that when SYSTEM 1 turns off, SYSTEM 2 or 3 turns on vice versa, the UBox has encountered an error while loading its firmware.
Please follow the instructions in Resetting the
UBox Hardware on page 55.
Proceed to the next light.
Contact Technical Support.
and
UBox User Guide 50

SYSTEM Status Lights 2 and 3

Look at the USB status lights 2 and 3 (two red lights under SYSTEM). Status 2 is the red light in the middle, and Status 3 is the rightmost red light). Note the status of each.
Status Condition Suggestions
SYSTEM 2 is On / SYSTEM 3 is On
SYSTEM 2 is On / SYSTEM 3 is Off
SYSTEM 2 is Off / SYSTEM 3 is On
Status 2 is Off / Status 3 is Off
The UBox has obtained an IP address using DHCP and does not show any users connected to it.
The UBox is configured to use a erify the following: static IP and does not show any users connected to it.
The UBox obtained an IP address using Zeroconfig a does not show any users connected to the UBox.
This is normal and indicates that the UBox hardware is working. It has obtained an IP address and has detected users (client computers) connected to it.
nd
Verify the following:
The computer trying to communicate with
the UBox is on the same DHCP Ethernet subnet or also received an IP address via DHCP.
The computer has the current UBox
software installed.
The UBox software has the UDP port set
correctly (default 10010).
The computer does not have a personal firewall activated.
V
The computer try
the UBox is on the same static IP Ethernet subnet.
puter has the current UBox
The com software installed.
has the UDP port set
The UBox software correctly (default 10010).
ve a personal firewall
The computer does not ha activated.
erify the following:
V
The computer tr
the UBox is also on the Zeroconfig subnet.
The computer has the current UBox software installed.
has the UDP port set
The UBox software correctly (default 10010).
ve a personal firewall
The computer does not ha activated.
Troubleshooting
ing to communicate with
ying to communicate with
UBox User Guide 51

USB Status Lights 1-4

Locate the green light under USB that corresponds to the USB port to which your USB device (e.g., printer or scanner) is connected.
Status Condition Suggestions
Off
Blinking
On
The UBox does not have power. Check the UBox's power supply and its connection to
an outlet.
Blinking may indicate the UBox hardware does not support your USB device or is having problems communicating with the device.
Blinking may indicate you have exceeded the number of USB devices per UBox.
This is normal and indicates the UBox supports your USB device.
Currently, the UBox does not support isochronous USB devices (e.g., webcams and USB speakers).
If you have a USB device that is not isochronous, please check the Lantronix web site or contact Lantronix Technical Support.
Note: While most USB devices work with the UBox,
future software updates from Lantronix will support certain incom Lantronix web site or contact Lantronix Technical Support for more information about compatible devices.
One UBox supports up to eight USB devices. While many USB devices appear as one USB device, components of compound USB devices (a device with an embedded hub or a device that has multiple components tied together by an internal USB hub) count as one device each.
For example, the Lexmark X1150 is a compound device that has two components (one for the scanner, one for the printer). The Canon i475D is a compound device that has three components (the printer, the card reader, and an HID device for buttons on the printer).
If you connect four X1150 devices, you are still under the eight-device limit, and the USB lights do not blink. If you have three Canon i475Ds, you have nine USB devices and are over the limit. Therefore, the light blinks.
Proceed to the next light.
Troubleshooting
patible USB device. Please go to the
UBox User Guide 52

Troubleshooting: UDP Ports

Make sure that your UBox software and hardware are communicating on the same UDP port. To verify this, open the Lantronix UBox application. Your UBox should display.
Troubleshooting
In the Lantronix UBox application, is your UBox listed?
Status Condition Suggestions
Is Not Listed
Is Listed
The UBox software cannot find the UBox hardware.
This is normal and indicates that the UBox hardware is working.
1. Verify that the UBox software's local UDP port is set to match the UDP port used by the UBox hardware. The default is 10010. (See Updating
Server Access Settings on page 46.
2. If you do not know the UDP port that your UBox software is using, set the Local UDP Port to
10010.
3. If this does not work, reset your UBox hardware (see page 55).
4. If you still cannot see your UBox, proceed to
Troubleshooting: Network Issues below.
UBox User Guide 53

Troubleshooting: Network Issues

Communication Between your PC and the UBox

If you have determined via the status LEDs that the UBox is communicating with a specific network, but network communication between the computer and the UBox is not established, you can ping the UBox from the PC trying to communicate with the UBox:
To ping the UBox:
1. From the Windows Start menu, select Run, type cmd, and click OK. ommand window opens.
A c
Troubleshooting
2. At the prompt, type
IP address of the UBox). If the UBox replies, the physical and logical (IP subnet) network communications are good. Proceed to step 4.
3. If you do not receive a reply from the ping, the problem is network related. Make
sure:
IP addresses of the PC and UBox are on different subnets
Physical network connections of the PC and UBox are established:
ping xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the
− Check network cable connections.
− Verify that switches/hubs are powered up.
− Verify that you have a network link light on the PC and UBox.
Note: Some Ethernet hubs/switches may not properly route UDP and
TCP traffic when connected to other hubs and switches. This is especially true when your UBox is using Zeroconfig to obtain an IP address. To avoid these issues, connect your UBox and your computer to the same Ethernet hub/switch.
4. If you can ping the UBox, but the UBox software cannot establish a connection,
the UDP/TCP port is not correct or is blocked by a firewall. Temporarily disable the firewall and see if communication to the UBox is established.
If so, configure the firewall to allow the UBox UDP/TCP ports to pass
through. See Firewalls below.
If not, the UDP/TCP ports between the UBox and UBox application on the
PC do not match. See Troubleshooting: UDP Ports on page 53.

Firewalls

A firewall helps keep your network safe by preventing hackers from getting inside your network and preventing you from sending private data to outside networks (e.g., the Internet).
Firewalls are either hardware (a physical item on your network such as your DSL router) or software (resides on your computer, e.g., Windows XP's built-in firewall software). In most cases, these firewalls are configured to allow only basic Internet traffic (e.g., web, email, ftp) to come in and out of your network. Since the UBox is a new product, these firewalls usually do not know about Lantronix UBox network data and may prevent you from communicating with your UBox.
UBox User Guide 54
If you are using a firewall, configure the firewall software to allow UDP traffic on port 10010 and to allow TCP/IP traffic on port 10010. The UBox uses both UDP and TCP/IP to communicate.
Note: For step-by-step instructions on configuring the software firewall that is
built into Windows XP, see B: Configuring the Windows XP Firewall.

Final Step

If still have problems with your UBox, try resetting the UBox hardware and then repeating the troubleshooting process. For instructions on how to reset your UBox hardware, please proceed to Resetting the UBox Hardware below

Resetting the UBox Hardware

Power-Cycling or Using the Reset Button

You can reset the UBox hardware at any time by two methods: by power cycling it or by using its reset button.
To reset by power cycling:
Troubleshooting
1. Disconnect the UBox's power supply and wait 5 seconds.
2. Reconnect the power supply. The UBox resets.
To reset using the reset button
1. Make sure that you have a straightened or unfolded paper clip (or a similar object
without a sharp tip) and that your UBox is turned on.
2. Locate the reset hole on the top of your UBox.
Figure 7-2. Resetting the UBox
Reset Button
3. Using the paper clip, quickly press the reset button inside the hole. The UBox
resets.
UBox User Guide 55

Rebooting the UBox into Safe Mode Using the Reset Button

If you have made an unwanted change to the UBox settings and can no longer access the UBox, you can boot it into a “safe mode.” In this mode, the UBox reboots using default settings (e.g., multi-user connect mode or default IP mode) and allows you to view and edit the settings.
To boot into safe mode:
1. Press and hold the reset button until the lights turn off (this takes 3 or more
seconds). It takes approximately 15 seconds to complete the reset.
2. In the Lantronix UBox application, make sure that your Local UDP Port is set to
10010.
3. Once you have verified the port, check the Lantronix UBox application to see
whether your UBox displays.
4. If it does not display, check the SYSTEM status LEDs to determine the UBox’s
network condition.

Troubleshooting: USB Devices

Troubleshooting
To troubleshoot problems with USB Devices:
1. Open the Lantronix UBox application. You should see your USB device listed.
Make sure Show All Devices displays in the list box below the tabs.
2. If your USB device does not display:
a) Check the USB LED status.
b) Connect the device directly to the PC to verify that the device is functioning.
To troubleshoot issues with multiple users of a USB device:
If … Suggestions
You are sure that no one else is using your USB device, and the device still shows up as In Use
Your USB device displays and is Connected.
You are not able to use your device
Contact Lantronix Technical Support.
You should be able to use the USB device as you would normally.
If your USB device is a printer, you should be able to
print by going to your File menu and selecting Print.
If your USB device is a scanner, you should be able
to open the scanner software and use your scanner.
Refer to your USB device’s troubleshooting instructions for what to do next.
If you are still not able to use your USB device, please contact Lantronix Technical Support.
UBox User Guide 56

Technical Support

If you are experiencing an error that is not described in this chapter, or if you are unable to fix the error, contact us as follows:
Technical Support US C
heck our online knowledge base or send a question to Technical Support at
http://www.lantronix.com/support.
Technical Support Europe, Middle East, Africa Phone: +49 (0) 89 31787 817 Email:
Firmware downloads, FAQs, and the most up-to-date documentation are available at:
http://www.lantronix.com/support
When you report a problem, please provide the following information:
mailto:eu_techsupp@lantronix.com or mailto:eu_support@lantronix.com
Your name, and your company name, address, and phone number
Lantronix model number
Software version
Troubleshooting
Description of the problem
Status of the unit when the problem occurred (please try to include
information on user and network activity at the time of the problem)
UBox User Guide 57
A: Status Light Behavior
The Lantronix UBox comes equipped with ten LED lights that report the status of the Lantronix hardware.
Figure 7-3. Position of Status Lights on the UBox
SYSTEM NETWORK
1 2 3 1 2 3
4 3 2 1
USB
The meaning of these lights changes depending on whether the UBox is booting up (you have just turned on the UBox), or if it is running.
The two tables on the following pages show all of the possible states of these LED lights and what they mean.
Note: If you are having problems with your UBox, please use this information
in conjunction with the information in 7: Troubleshooting to diagnose the problem.
UBox User Guide 58
Status Light Behavior
Table 7-1. UBox Status Lights—UBox is Booting UP
Stage Status Troubleshooting
STAGE 1
UBox Is Booting Up
STAGE 2 Firmware Loading
STAGE 3
Checking Ethernet Connection
STAGE 4
Finding IP Address
When the USB UBox is first powered on, the (red) SYSTEM 3 light is ON while the UBox is booting.
The (green) USB 1-4 lights are turned ON as the firmware starts running.
SYSTEM 2 and SYSTEM 3 (both red) start blinking while the UBox looks for an Ethernet signal (a physical Ethernet connection) and continue to blink until the UBox finds this signal.
SYSTEM 2 and SYSTEM 3 (both red) blink while the UBox tries to obtain an IP address. Once the UBox obtains its IP address, the UBox has finished booting and is now running. The status lights now have a new meaning. Please refer to Table 7-2. UBox Status Lights --
UBox is Running.
Notes:
If the UBox is configured to
use a Static IP address, Stage 4 is completed immediately.
For DHCP only, it waits for
the DHCP UBox.
For Zeroconfig only, it takes
1-2 seconds while it negotiates.
For Default, it waits for DHCP
for 10 seconds before taking a Zeroconfig address (1-2 seconds).
If this light never goes off or the 4 (green) USB lights never come
on, you may have a hardware failure. Please contact Lantronix Tech Support.
If SYSTEM 1 (green) and SYSTEM 2 (red) blink alternately, the UBox firmware has failed to update or load. Please contact Lantronix Tech Support.
If SYSTEM 2 and 3 never stop blinking, the UBox is not finding a valid Ethernet connection, or you have configured the UBox to use an invalid IP address. Please contact Lantronix Tech Support for further details.
If SYSTEM 2 and 3 never stop blinking, the UBox is not finding a valid Ethernet connection, or you have configured the UBox to use an invalid IP address.
UBox User Guide 59
Table 7-2. UBox Status Lights -- UBox is Running
Light Color Status
SYSTEM 1
SYSTEM 2 - 3
NETWORK 1
NETWORK 2
NETWORK 3
USB 1 - 4
Green Slowing Blinking (on for 3 seconds then off/on):
UBox is working.
Red SYSTEM 2= OFF and SYSTEM 3= OFF:
UBox is currently working as it detects users connecting to the UBox.
Green ON/OFF:
Green ON/OFF:
Green ON or Blinking:
UBox has detected an Ethernet connection. This light blinks during data
If the light is off, no Ethernet connection was detected.
ON (does not blink):
OFF or ON (does not blink):
If the light is off, the UBox is not receiving power. If the light is on, the UBox has crashed and needs to be reset (see Resetting the UBox Hardware on page 55).
SYSTEM 2= ON and SYSTEM 3= OFF: UBox is configured to use a static IP and does not detect any users connected to the UBox.
SYSTEM 2= ON and SYSTEM 3= ON: UBox has obtained an IP address using DHCP and does not detect any users connected to the UBox.
SYSTEM 2=OFF and SYSTEM 3= ON: UBox obtained an IP address using Zeroconfig and does not detect any users connected to the UBox.
If the light is on, the UBox has detected a link speed of 100 Mbits. If the light is off and NETWORK 3 is on, the link speed is 10 Mbits.
If the light is on, the UBox’s Ethernet port is in full-duplex mode. If the light is off and NETWORK 3 is on, the Ethernet port is in half-duplex mode.
Blinking: Packet collision has occurred. This is a normal and self-recovering occurrence with Ethernet.
transmission.
UBox is working. If a USB device is connected to the USB port, this light indicates that the USB UBox supports your USB device.
Blinking (only appears when a USB device is connected): UBox hardware does not support your USB device, you have connected more than 8 USB devices (by using multiple compound USB devices), or the UBox is having problems communicating with the device. Please check the UBox's USB device compatibility on the Lantronix web site or contact Lantronix Tech Support.
Status Light Behavior
UBox User Guide 60
B: Configuring the Windows XP Firewall
The following instructions detail how to configure Window XP's built-in firewall for use with the Lantronix UBox. While these instructions are specific for this software, you can apply the basic idea of these instructions to configuring other firewalls.
These instructions show you how to:
Determine which version of Windows XP is installed on your computer.
Access your firewall software.
Add settings to your firewall to allow communication with your Lantronix
UBox.
If you have multiple computers, please repeat these steps for every computer that will access the UBox.
Step 1 - Determine Which Version of Windows XP is Installed on Your Computer
To determine Windows XP version:
1. On the Start menu, click Run.
2. In the Open field, type winver.exe and click OK. The About Windows window
displays the version.
3. Do one of the following:
If you have Windows XP with Service Pack 1 or Windows XP without any
Service Packs installed, perform Step 2 and Step 3a.
If you have Windows XP with Service Pack 2, perform Step 3b.
UBox User Guide 61
Configuring the Windows XP Firewall
Step 2 – Access Your Firewall Software (Windows XP and XP Service Pack 1 Only)
You need to know your UBox's UDP/TCP port numbers and IP address before configuring your firewall. If you already know this information, skip ahead to Step 3a -
Add Settings to the Firewall to Allow Communication with the UBox on page 64.
To obtain your UDP and TCP port numbers:
The Lantronix UBox defaults to using UDP port 10010 and TCP/IP port 10010.
If you have not changed these settings, we will use these port numbers when we configure your firewall. If you have changed the UBox's UDP and/or TCP port numbers, use that number instead of 10010.
To obtain your IP address:
To obtain your IP address:
1. Open the Lantronix UBox application.
2. Click the Servers tab and locate your UBox.
3. Select your UBox. Its IP Address displays in the Server Details area.
Figure 7-4. IP Address on Servers Tab
Note: If the Edit Server Configuration Network tab is set to Automatic,
DHCP or Zeroconfig, the UBox is obtaining an IP address dynamically.
UBox User Guide 62
Configuring the Windows XP Firewall
Dynamic addresses can change at any moment, making it harder for firewalls to keep track of. If you need to use a firewall, we suggest that you configure your UBox to use a static IP address. Also, if your firewall is currently turned on, you will not be able to see the UBox. Turn off the firewall to allow your computer to communicate temporarily with the UBox.
To obtain the Advanced Settings window:
1. On the Start menu, click SettingsÆNetwork Settings. An icon for your network
connection displays. (It is usually called Local Area Connection).
2. Right-click the icon. A submenu opens.
3. In the submenu, select Properties. The Local Area Connection Properties
window opens.
Figure 7-5. Local Area Connection Properties – Advanced Tab
UBox User Guide 63
Configuring the Windows XP Firewall
4. Click the Advanced tab, and then click the Settings button. The Advanced
Settings window opens
Figure 7-6. Advanced Settings Window
Step 3a - Add Settings to the Firewall to Allow Communication with the UBox
To add your UDP Port to the firewall:
1. In the Advanced Settings window, click the Add button. The Service Settings
window opens.
Figure 7-7. Service Settings –Adding a UDP
UBox User Guide 64
Configuring the Windows XP Firewall
2. In the Description of Service field, enter something descriptive like “Lantronix
UBox UDP.”
3. In the IP address field, enter the IP address.
4. In both the External Port and Internal Port fields, enter the UDP port number.
5. Select UDP.
6. To save your changes, click OK.
You have added support for the UBox's UDP port. Now add a setting for TCP.
To add your TCP port to the firewall:
Figure 7-8. Service Settings – Adding a TCP
1. Click the Advanced tab to return to the Advanced Settings window.
2. Click the Add button to create a new Service Settings window.
3. In the Description of Service field, enter something descriptive like “Lantronix
USB TCP.”
4. In the IP address field, enter the IP address.
5. In both the External Port and Internal Port fields, enter the TCP port number.
6. Select TCP.
7. To save your changes, click OK.
To close the remaining windows:
1. Click the OK buttons on the remaining windows to finish up.
Your firewall is now configured to allow access to the Lantronix UBox. If you have multiple computers, please repeat these steps for every computer that will access the UBox.
UBox User Guide 65
Configuring the Windows XP Firewall
Step 3b - Access and Configure Your Firewall Software (Windows XP Service Pack 2 Only)
To access your firewall software:
1. From the Start menu, click Control Panel. The Control Panel window opens.
2. Double-click Windows Firewall. The Windows Firewall window opens. (If you do
not see Windows Firewall, click Switch to Classic View on the side panel.)
Figure 7-9. Windows Firewall Window
3. Select On.
4. Click the Exceptions tab.
UBox User Guide 66
Configuring the Windows XP Firewall
Figure 7-10. Exceptions Tab
To add your UDP port to the firewall:
1. On the Exceptions tab, click the Add Port button. The Add a Port window
displays.
Figure 7-11. Add a Port Window - UDP
2. In the Name field, enter something descriptive like “Lantronix UBox UDP.”
3. In the Port number field, type 10010.
UBox User Guide 67
Configuring the Windows XP Firewall
4. Select UDP.
5. Click OK.
To add your TCP port to the firewall:
1. On the Exceptions tab, click the Add Port button. The Add a Port window
displays.
Figure 7-12. Add a Port Window - TCP
2. In the Name field, enter something descriptive like “Lantronix UBox TCP.”
3. In the Port number field, type 10010.
4. Select TCP.
5. Click OK.
To close the remaining windows:
1. Click the OK buttons on the remaining windows.
Your firewall is now configured to allow access to the Lantronix UBox. If you have multiple computers, please repeat these steps for every computer that will access the UBox.
UBox User Guide 68
C: Compliance
FCC
United States FCC DECLARATION OF CONFORMITY
We, Lantronix, at
15353 Barranca Parkway Irvine, CA 92618 USA (949) 353-3990
declare under our sole responsibility that the
Lantronix UBox USB Server, Model UBX4100
complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Caution: Changes or modifications to the UBox USB DevicenServer not
expressly approved by Lantronix could void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult Lantronix or an experienced radio/TV technician for help.
UBox User Guide 69

CE Mark Declaration of Conformity

(According to EN 45014)
Manufacturer's Name and Address
Lantronix 15353 Barranca Parkway Irvine, CA 92618 USA (949) 353-3990
Declares that the product:
Product Name: UBox USB Device Server Model Number: UBX4100 Conforms to the following Product Specifications: EN 55022: 1998 Class B EN 55024: 1998 following the provisions of the Electromagnetic Compatibility Directive.
Compliance
Director of Quality Assurance, Lantronix 15353 Barranca Parkway, Irvine, CA 92618 USA Tel: 949-453-3990 Fax: 949-453-3995

Canada Digital Apparatus EMI Standard

This Class B digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le material brouilleur du Canada.

VCCI

Voluntary Control Council for Interference from Information Technology Equipment
Class B ITE
Translation:
This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
UBox User Guide 70

Australia/New Zealand

This device complies with AS/NZS 3548 Class B limits for the operation of Information Technology Equipment.
Compliance
UBox User Guide 71
D: Lantronix Software License Agreement
This Agreement constitutes a legal agreement between you, the end user, and Lantronix regarding the Lantronix software accompanying this Agreement (‘Software’). You should carefully read the following terms and conditions before installing this software. EITHER CLICKING ON THE ACKNOWLEDGMENT BUTTON BELOW OR INSTALLING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
1. Ownership; Copy Restrictions. You are being granted a limited license to use the
Software; you are not purchasing a copy of the Software. The copyright to the hardware and Software comprising this product is owned, patent pending and copyright by Lantronix. Lantronix retains title to the Software including copies, regardless of form or media, and to all copyrights therein. Except as otherwise expressly provided for in this Agreement, You may make one or more copies of the Software solely for archival or backup purposes. The Software and accompanying written materials are copyrighted. Except as expressly provided in this Agreement, any act of reproduction, distribution or development of derivative works of any portion of the Software is strictly prohibited by such laws and treaty provisions. Nothing in this Agreement constitutes a waiver of Lantronix’s rights under any copyright law.
2. Grant of License. Lantronix grants to you the right to use this copy of the software
("Software") on one or more computers provided that the Software is only used with the Lantronix UBX4100 hardware.
3. Transfer Restrictions. You may transfer the Software to another person only in
connection with the transfer of the Lantronix UBX4100 hardware, and only if: a) you delegate your duties under this Agreement to the transferee; and only if b) the transferee/other party accepts the terms and conditions of this Agreement. Upon such transfer, you must transfer all accompanying written materials, and either transfer or destroy all copies of the Software. You may not lease, rent, merge, reverse engineer, decompile or disassemble the Software or hardware.
4. Termination. This License Agreement is effective until terminated. This License
Agreement will automatically terminate without notice from Lantronix if you fail to comply with any of the provisions of the License. You may voluntarily terminate this Agreement at any time. Upon termination, you agree to destroy or purge all copies of the Software and accompanying written materials in your possession.
UBox User Guide 72
Lantronix Software License Agreement
5. LIMITED WARRANTY. As its only Warranty under this Agreement, Lantronix
warrants the media on which the Software is provided to be free from defects in materials under normal use for a period of 90 days from the date of the purchase of the Lantronix UBX4100 hardware. EXCEPT AS EXPRESSLY WARRANTED HEREIN, THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. LANTRONIX DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT SOFTWARE DEFECTS WILL BE CORRECTED. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC, LIMITED RIGHTS. YOU MANY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
6. LIMITATION OF LIABILITY. Lantronix's entire liability and your sole remedy under
this License Agreement is, at Lantronix's option, either: a) the return of payment as evidenced by a copy of your purchase receipt; or b) the replacement of the media not meeting Lantronix's Limited Warranty. IN NO EVENT WILL LANTRONIX OR ITS VENDORS BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, INFORMATION, OR USE) EVEN IF LANTRONIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
7. Governing Law. This Agreement is governed by the laws of the State of California.
UBox User Guide 73
Distributed by: Grid Connect Inc. 1841 Centre Point Cr. #143 Naperville, IL 60563 +1 630 245-1445, +1 630 245-1717 FAX www.gr idconnect.com | www.ipenabled.com | www.factorycomm.com
E: Lantronix Warranty
Lantronix warrants each Lantronix product to be free from defects in material and workmanship for a period of TWO YEARS after the date of shipment. During this period, if a customer is unable to resolve a product problem with Lantronix Technical Support, a Return Material Authorization (RMA) will be issued. Following receipt of an RMA number, the customer shall return the product to Lantronix, freight prepaid. Upon verification of warranty, Lantronix will -- at its option -- repair or replace the product and return it to the customer freight prepaid. If the product is not under warranty, the customer may have Lantronix repair the unit on a fee basis or return it. No services are handled at the customer's site under this warranty. This warranty is voided if the customer uses the product in an unauthorized or improper way, or in an environment for which it was not designed.
Lantronix warrants the media containing its software product to be free from defects and warrants that the software will operate substantially according to Lantronix specifications for a period of 60 DAYS after the date of shipment. The customer will ship defective media to Lantronix. Lantronix will ship the replacement media to the customer.
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In no event will Lantronix be responsible to the user in contract, in tort (including negligence), strict liability or otherwise for any special, indirect, incidental or consequential damage or loss of equipment, plant or power system, cost of capital, loss of profits or revenues, cost of replacement power, additional expenses in the use of existing software, hardware, equipment or facilities, or claims against the user by its employees or customers resulting from the use of the information, recommendations, descriptions and safety notations supplied by Lantronix. Lantronix liability is limited (at its election) to:
refund of buyer's purchase price for such affected products (without interest)
repair or replacement of such products, provided that the buyer follows the above procedures.
There are no understandings, agreements, representations or warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, other than those specifically set out above or by any existing contract between the parties. Any such contract states the entire obligation of Lantronix. The contents of this document shall not become part of or modify any prior or existing agreement, commitment or relationship.
For details on the Lantronix warranty replacement policy, go to our web site at
http://www.lantronix.com/support/warranty/index.html
UBox User Guide 74
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