Lantronix UBX4100 User Manual

UBox
USB Device Server
User Guide
Model UBX4100
Part Number 900-373
Revision A June 2005
Distributed by: Grid Connect Inc. 1841 Centre Point Cr. #143 Naperville, IL 60563 +1 630 245-1445, +1 630 245-1717 FAX www.gridconnect.com | www.ipenabled.com | www.factorycomm.com
Trademark
Copyright
Contacts
UBox is a trademark of Lantronix. Other brand names are trademarks or registered trademarks of their respective holders.
Copyright © 2005, Lantronix. All rights reserved. No part of the contents of this book may be transmitted or reproduced in any form or by any means without the written permission of Lantronix. The information contained herein is subject to change without notice. Printed in the United States of America.
Technical Support Online:
www.lantronix.com/support
Sales Offices For a current list of our domestic and international sales offices, go to the Lantronix web site at www.lantronix.com
Revisions
Date Rev. Comments
June 2005 A
UBox User Guide 2

Contents

Figures ______________________________________________________________________ 5
Tables ______________________________________________________________________ 6
1: Using This Guide 7
Purpose and Audience__________________________________________________________ 7
Summary of Chapters __________________________________________________________ 7
2: Introduction 8
Model and Part Numbers ________________________________________________________ 8
Compatible USB Devices________________________________________________________ 8
Connectivity to USB Devices _____________________________________________________ 8
Connectivity to Network _________________________________________________________ 9
Requirements_________________________________________________________________ 9
What's Inside the Package_______________________________________________________ 9
3: Installing the UBox 10
Installing the UBox Hardware____________________________________________________ 10
Step 1- Connect the UBox to Your Network ___________________________________________ 10
Step 2 - Connect the UBox’s Power Supply and Read the LEDs___________________________ 11
Installing the UBox Software ____________________________________________________ 13
Uninstalling the Lantronix UBox Software __________________________________________ 14
4: Using USB Devices on the Network 15
Overview ___________________________________________________________________ 15
Connecting Your USB Device ___________________________________________________ 15
Step 1 - Connect a USB Device to the UBox __________________________________________ 15
Step 2 –Connect a Networked USB Device ___________________________________________ 17
Step 3 - Disconnect Your USB Device(s) _____________________________________________ 19
Using Multiple UBoxes and USB Devices __________________________________________ 20
Compound Devices______________________________________________________________ 20
One UBox with Multiple Users _____________________________________________________ 20
Multiple UBoxes and USB Devices__________________________________________________ 20
Other Ways to Connect and Disconnect USB Devices ________________________________ 20
Using the UBox System Tray ____________________________________________________ 21
Auto Connecting Printers _______________________________________________________ 22
Using Forced Device Disconnect _________________________________________________ 25
Using Multi-and Single-User Connect Modes _______________________________________ 26
UBox User Guide 3
Contents
Device Status ________________________________________________________________ 27
Separating Compound Devices __________________________________________________ 28
Types of USB Devices ___________________________________________________________ 28
Separating Compound Devices ____________________________________________________ 28
5: Changing the UBox's Settings 29
Overview ___________________________________________________________________ 29
Viewing UBox Settings_________________________________________________________ 29
Editing Server Settings: Access Tab ______________________________________________ 31
Editing Server Settings: Network Tab _____________________________________________ 34
Editing Server Settings: USB Device Configuration Tab_______________________________ 36
Applying, Canceling, or Removing Server Settings ___________________________________ 39
Restoring Default Settings ______________________________________________________ 40
Updating the UBox's Firmware___________________________________________________ 40
Overriding Server Network Settings_______________________________________________ 42
Refreshing Data ______________________________________________________________ 43
6: Changing Local Software Settings 44
Updating Personal Communication Settings ________________________________________ 44
Updating Server Access Settings_________________________________________________ 46
Viewing or Removing Device Passwords___________________________________________ 47
Switching Between Sets of UBoxes _______________________________________________ 48
7: Troubleshooting 49
Before You Begin _____________________________________________________________ 49
Troubleshooting: Status Lights___________________________________________________ 49
Boot-Up ____________________________________________________________________ 50
SYSTEM Status Light 1 __________________________________________________________ 50
SYSTEM Status Lights 2 and 3 ____________________________________________________ 51
USB Status Lights 1-4____________________________________________________________ 52
Troubleshooting: UDP Ports ____________________________________________________ 53
Troubleshooting: Network Issues_________________________________________________ 54
Communication Between your PC and the UBox _______________________________________ 54
Firewalls ______________________________________________________________________ 54
Final Step _____________________________________________________________________ 55
Resetting the UBox Hardware ___________________________________________________ 55
Power-Cycling or Using the Reset Button ____________________________________________ 55
Rebooting the UBox into Safe Mode Using the Reset Button _____________________________ 56
Troubleshooting: USB Devices __________________________________________________ 56
Technical Support ____________________________________________________________ 57
UBox User Guide 4
Contents
A: Status Light Behavior 58
B: Configuring the Windows XP Firewall 61
Step 1 - Determine Which Version of Windows XP is Installed on Your Computer _____________ 61
Step 2 – Access Your Firewall Software (Windows XP and XP Service Pack 1 Only) __________ 62
Step 3a - Add Settings to the Firewall to Allow Communication with the UBox ________________ 64
Step 3b - Access and Configure Your Firewall Software (Windows XP Service Pack 2 Only) ____ 66
C: Compliance 69
FCC _______________________________________________________________________ 69
CE Mark Declaration of Conformity _______________________________________________ 70
Canada Digital Apparatus EMI Standard ___________________________________________ 70
VCCI_______________________________________________________________________ 70
Australia/New Zealand _________________________________________________________ 71
D: Lantronix Software License Agreement 72
E: Lantronix Warranty 74
Figures
Figure 2-1. Model UBX4100 Part Numbers............................................................................................8
Figure 3-1. Ethernet Connection ..........................................................................................................10
Figure 3-2. UBox Power Supply ...........................................................................................................11
Figure 3-3. UBox Connections .............................................................................................................11
Figure 3-4. SYSTEM LEDs...................................................................................................................12
Figure 3-5. USB Devices Tab............................................................................................................... 13
Figure 3-6. Servers Tab Displaying a UBox ......................................................................................... 14
Figure 4-1. Connecting a USB Device to the UBox..............................................................................15
Figure 4-2. USB Devices Tab Showing Attached Devices...................................................................16
Figure 4-3. Selected Device Displaying Device Details ....................................................................... 18
Figure 4-4. System Tray ....................................................................................................................... 21
Figure 4-5. System Tray Menu............................................................................................................. 21
Figure 4-6. Epson Printer Connected...................................................................................................23
Figure 4-7. Auto Connect Enabled .......................................................................................................24
Figure 4-8. Disconnect Printer for Auto Connect..................................................................................24
Figure 4-9. Forced Device Disconnect on the Advanced Menu........................................................... 26
Figure 5-1. Servers Tab........................................................................................................................ 30
Figure 5-2. Edit Server Configuration – Access Tab............................................................................32
Figure 5-3. Network Tab.......................................................................................................................34
Figure 5-4. Edit Server Configuration – USB Device Configuration Tab..............................................37
Figure 5-5. Device Configuration Window............................................................................................38
Figure 5-6. Firmware Update Notification Window............................................................................... 40
Figure 5-7. Servers Tab........................................................................................................................ 41
Figure 5-8. Update Server Firmware.................................................................................................... 41
Figure 5-9. Override Server Network Settings Window........................................................................42
Figure 6-1. Local Settings Tab .............................................................................................................45
Figure 6-2. Edit Local Server Access Window .....................................................................................46
Figure 7-1. Status Lights ......................................................................................................................50
UBox User Guide 5
Contents
Figure 7-2. Resetting the UBox ............................................................................................................55
Figure 7-3. Position of Status Lights on the UBox................................................................................58
Figure 7-4. IP Address on Servers Tab................................................................................................62
Figure 7-5. Local Area Connection Properties – Advanced Tab.......................................................... 63
Figure 7-6. Advanced Settings Window ...............................................................................................64
Figure 7-7. Service Settings –Adding a UDP .......................................................................................64
Figure 7-8. Service Settings – Adding a TCP.......................................................................................65
Figure 7-9. Windows Firewall Window .................................................................................................66
Figure 7-10. Exceptions Tab ................................................................................................................67
Figure 7-11. Add a Port Window - UDP ...............................................................................................67
Figure 7-12. Add a Port Window - TCP................................................................................................68
Tables
Table 4-1. USB Device Status..............................................................................................................27
Table 7-1. UBox Status Lights—UBox is Booting UP ..........................................................................59
Table 7-2. UBox Status Lights -- UBox is Running ..............................................................................60
UBox User Guide 6
1: Using This Guide

Purpose and Audience

The Lantronix UBox USB Device Server makes it possible to share USB devices such as printers, scanners , and storage drives over a Local Area Network. This guide provides the information needed to configure, use, and update the UBox.

Summary of Chapters

The remaining chapters in this guide include:
Chapter Description
2: Introduction
3: Installing the UBox
4: Using USB Devices on the Network
5: Changing the UBox's Settings
6: Changing Local Software Settings
7: Troubleshooting
A: Status Light Behavior
Describes the main features, the required hardware and software, and a list of items included with the unit.
Provides instructions on installing the UBox hardware and software.
Provides instructions for connecting to, using, and disconnecting from a USB device.
Describes how to change the UBox's settings to meet your specific needs.
Describes how to change local settings such as the access password and TCP port.
Explains how to interpret the status lights and to diagnose problems with UDP ports, your network, and USB devices. Includes Lantronix Technical Support contact information.
Describes the LED status lights and what they indicate.
B: Configuring the Windows XP Firewall
C: Compliance
D: Lantronix Software License Agreement
E: Lantronix Warranty
Provides instructions on how to configure Windows XP's built-in firewall for use with the Lantronix UBox device server.
Lists FCC, CE, and VCCI information.
UBox User Guide 7
2: Introduction
The Lantronix UBox makes it possible to share, access, and control USB devices over a LAN. This User Guide deals with the UBX4100, which supports 10/100 Ethernet connectivity to four USB 2.0 devices at a full 12 Mbps speed per port.

Model and Part Numbers

Lantronix offers the following part numbers for Model UBX4100, which differ only in the power supply used.
Figure 2-1. Model UBX4100 Part Numbers
Part Number Description
UB4100001-01 4-Port USB Device Server, US Domestic Power
UB4100002-01 4-Port USB Device Server, European Power
UB4100003-01 4-Port USB Device Server, UK Power

Compatible USB Devices

This release of UBox software supports USB printers, USB multi-function printers, USB scanners, USB HID devices, and USB hard drives and other mass storage devices. While other USB devices may work, this release does not officially support them. USB audio and video products are not compatible with this release. See the Lantronix web site for further compatibility details.

Connectivity to USB Devices

The UBox USB Device Server provides the following connections to USB Devices:
4 USB full-speed ports (12 Mbps)
Full 500 mA power per port provided to each USB device
UBox User Guide 8

Connectivity to Network

The UBox USB Device Server provides the following connections to your network:
10/100 auto sensing RJ45 Ethernet connector
Half and full duplex support IP addressing: Static/DHCP/Zeroconfig

Requirements

Windows: Windows 2000/XP or later

What's Inside the Package

The Lantronix UBox package includes:
Lantronix UBox USB Device Server
Power Supply
Introduction
Quick Start Guide
CD with software and User Guide
UBox User Guide 9
3: Installing the UBox
The UBox package has two components: the UBox hardware and the UBox software. Both have their own settings and configuration options.
This chapter includes the following topics:
Installing the UBox Hardware
Installing the UBox Software
Uninstalling the UBox Device Server Software

Installing the UBox Hardware

Warning: Do not connect a USB device to the UBox until you have
finished installing the software and hardware. Chapter 4: Using USB
Devices on the Network walks you through the process of using your USB
devices.

Step 1- Connect the UBox to Your Network

1. Connect an Ethernet cable to the Ethernet port of the UBox.
Figure 3-1. Ethernet Connection
Ethernet Port
2. Connect the other end of the cable to your network.
If you do not have a network, you can connect the UBox directly to the Ethernet port on your computer using an Ethernet crossover cable.
UBox User Guide 10
Installing the UBox

Step 2 - Connect the UBox’s Power Supply and Read the LEDs

1. Connect the power supply (included in the box) to the UBox’s power connector.
Figure 3-2. UBox Power Supply
Power Connector
Figure 3-3. UBox Connections
UBox User Guide 11
Installing the UBox
2. Once the UBox has power, notice the following:
The UBox's status lights turn on and off. After a few seconds, the lights stop
blinking.
If the UBox is responding properly, the four green USB lights turn on and
stay solid.
The first green SYSTEM light blinks on and off every few seconds. Ignore
any other status lights for now.
Figure 3-4. SYSTEM LEDs
SYSTEM
USB
Note: The LEDs on the UBox can also indicate other statuses, such as IP
configuration type and UBox status. For a detailed description of what the LED lights indicate, see A: Status Light Behavior.
Troubleshooting
You may see red lights on the UBox at this point in the installation. This is
normal until you install the UBox software on at least one computer.
If you do not see the USB lights turn on or do not have a blinking green
SYSTEM light, please proceed to Troubleshooting: Status Lights on page 49.
The UBox hardware installation is now complete. Please proceed to the UBox software installation instructions.
UBox User Guide 12

Installing the UBox Software

The following instructions are for installing the UBox software for Windows operating systems.
To install the UBox Software:
1. Insert the product CD into your CD drive. The CD should start automatically.
If the CD does not auto start, open My Computer, locate and then double-click Launch.exe.
2. Click the UBox Software Installation button to install the application.
3. Follow the on-screen instructions.
Note: During or after the software installation, the Windows New
Hardware Wizard may ask you to install software several times. Select Install the software automatically. If you see an additional prompt regarding logo testing, click Continue Anyway to proceed.
Once the Lantronix UBox Installer completes the installation, it automatically launches the Lantronix UBox application. The Lantronix UBox USB Device Server window opens with the USB Devices tab open. You will use this application to configure the UBox.
Installing the UBox
Note: The first time you launch the UBox software, you may be asked to
update your UBox’s firmware. If you get this message, please update your firmware using the on-screen instructions or see Updating the
UBox's Firmware on page 40.
Figure 3-5. USB Devices Tab
UBox User Guide 13
Installing the UBox
4. To verify that the application sees the UBox Device Server, click the Servers tab.
Note: Initially, the UBox displays as Unnamed. During configuration, you
can assign a name to it. (See Editing Server Settings: Access Tab on page 31.)
Figure 3-6. Servers Tab Displaying a UBox
Note: If the UBox does not display, and you have it in a static network, you
can use the Override Server Network Settings option on the Advanced menu to configure the UBox.( See Overriding Server Network Settings on page 42.)

Uninstalling the Lantronix UBox Software

To uninstall the Lantronix UBox software:
1. Click StartÆSettingsÆControl Panel)ÆAdd or Remove Programs.
2. Select Lantronix UBox USB Device Server and click the Change/Remove button.
3. Follow the instructions on the screen to complete the uninstall process.
UBox User Guide 14
4: Using USB Devices on the Network

Overview

This chapter includes the following topics:
Connecting your USB device to the UBox's USB port.
Connecting to your networked USB device using the Lantronix UBox
software:
Using the Connect and Disconnect icons
Using the Auto Connect feature for printers
Use your USB device by means of the Lantronix UBox.
Note: These instructions help you connect a USB device (e.g., a printer or
scanner) to the UBox for the first time. We recommend that you only connect one USB device at a time. To connect additional devices, repeat
these instructions for each device.

Connecting Your USB Device

Step 1 - Connect a USB Device to the UBox

1. Connect your USB device to any USB port on the Lantronix UBox.
Figure 4-1. Connecting a USB Device to the UBox
USB Ports
UBox User Guide 15
Using USB Devices on the Network
Each USB port has a green status LED light. These lights indicate whether your USB device is supported in the current software/firmware.
A solid green light indicates that your device is supported.
A slowly blinking light indicates that your USB device is not currently
supported. Please contact Lantronix if a light is blinking slowly.
2. On the
Start menu, click ProgramsÆLantronix UBox USB Device
ServerÆUBox USB Device Server.
The Lantronix UBox USB Device Server window opens. The USB Devices tab displays a list of USB devices currently connected to each UBox on the network, the status of the software connection, and the location (UBox name and port) on the UBox to which it is attached.
In the example below, UBox 1: 4 means the device is attached to the fourth port of UBox 1. Initially, your UBox location (name) displays as Unnamed. (For instructions on naming your UBox, see Editing Server Settings: Access Tab on page 31.)
Note: If you do not see your USB device, please proceed to Troubleshooting:
USB Devices on page 56.
Figure 4-2. USB Devices Tab Showing Attached Devices
3. Review the following information on the USB Devices tab.
UBox User Guide 16
Using USB Devices on the Network
Action
Device Name
Status
Location
The Connect/Disconnect icon USB device. The icon is
Name programmed into your USB device by its manufacturer. This name may differ from the actual name and model number of your device. For example, if you have an HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer. Some USB devices do not have names programmed into them. For unnamed USB devices, the USB device's programmed Vendor ID (VID) and Product ID (PID) display. If desired, you can rename your USB devices. (See 6: Changing Local Software Settings.)
Current status of the USB device. The status changes as you start to use USB devices through the UBox. At the start, you see only the Available status (which means that the USB device is ready to be used by means of the UBox). (See USB Device Status Details on page 27.)
This column shows the UBox ‘s name and the UBox’s USB port number that your USB device is connected to. For example, the location UBox 1 4 means that the USB device is connected to USB port number 4 on the UBox called UBox 1.
green for Connect and red for Disconnect.
connects and disconnects the

Step 2 –Connect a Networked USB Device

1. Select the USB device under Device Name, and click the Connect icon in the Action column to the left of the device name. The status is now Connected. At this point, you can use it as if it were connected directly to your computer.
UBox User Guide 17
Using USB Devices on the Network
Figure 4-3. Selected Device Displaying Device Details
Note: By default, the UBox is configured for Multi-User Connect Mode.
In this mode, all USB devices are shared in a one-at-a-time mode. If a device is in use by another user, that USB device's status displays as In Use By [ComputerName].
Before you can use the device, you must connect to it to gain exclusive access. When you are finished using the device, you must disconnect from it before others can use it.
When you select a USB device, information displays in the Device Details section of the window. Typically, this information includes:
Name
USB Desc
VID/PID
Serial No.
Name for the USB device programmed into the device by the vendor. If you rename the device (see Editing Server Settings:
USB Device Configuration Tab on page 36), the custom name
displays as Name.
Description of the device programmed into the device by the vendor. Cannot be changed.
Vendor ID (VID) and Product ID (PID) programmed into the device by the vendor.
Serial number of the device programmed into the device by the vendor.
UBox User Guide 18
Using USB Devices on the Network
Share Mode
Password Required If Yes, the user must enter a password to view and update
Local Password Saved If Yes, the user must enter a password to access the USB
Type
Auto-Connect If Yes, automatically connects to your computer when you
Indicates type of connection to the specific USB device:
Shared: Allows multiple computers to connect to and disconnect from the USB device. Default.
Dedicated: Dedicates the USB device to a specific computer.
this USB device.
device.
Note: If the user chooses Remember Password when
connecting to a password-protected USB device, the password is saved in the Local Settings tab. (See Viewing or
Removing Device Passwords on page 47.)
Type of device programmed into the device by the vendor.
have a print job queued and disconnects when the job is finished.
1. Repeat the procedure above for every USB device you want to use.

Step 3 - Disconnect Your USB Device(s)

When you have finished using your USB device, you must virtually disconnect it from your computer before it is available to everyone else on the network.
1. Open the Lantronix UBox application.
2. Select the USB device and click the Disconnect icon
. The status changes to
Available.
Note: Some USB devices require additional action before you disconnect
your USB device. For example, some USB devices require you to stop the USB device's software. If your USB device requires such action when the device is directly connected to your computer, please perform them before clicking the Disconnect icon in the Lantronix UBox software.
If you forget to disconnect a USB device, the USB device automatically disconnects if your computer goes to “sleep” or “hibernates,” your computer is turned off, or you disconnect from your network.
In the worst case, where a USB device has been left in use and you cannot get the other computer to disconnect it, you can “forcibly disconnect” the device. While this action is not recommended, you can learn more about it in Using Forced Device
Disconnect on page 25.
UBox User Guide 19

Using Multiple UBoxes and USB Devices

Compound Devices

You can connect up to eight USB devices to one Lantronix UBox. While the UBox only has four USB ports, it supports eight devices because of how compound USB devices work. Compound USB devices are devices that have multiple components connected to an embedded USB hub inside one USB device.
For example, some compound devices have two components: a scanner and a printer. Other compound devices have three components: a printer, a card reader, and an HID device for buttons on the printer.

One UBox with Multiple Users

The UBox allows up to 10 users to connect to a single or to a set of UBoxes using the same UDP port. You can support more users by setting up additional UBoxes with different UDP port numbers.
Using USB Devices on the Network

Multiple UBoxes and USB Devices

You can view up to eight UBoxes in the Lantronix UBox software.
If you are using all of the USB ports on your eight UBoxes, you can view a total of 32 USB devices in the UBox software; however, you can only have 12 USB devices simultaneously connected to your computer.
To use a 13th USB device, disconnect one of your 12 USB devices using the Lantronix UBox software to free a location for the next USB device.
To have more than eight UBoxes, configure your next eight UBoxes to use a different UDP port (see 5: Changing the UBox's Settings). Once you have done this, use the Local Settings tab to switch between your first eight UBoxes and your next eight UBoxes (see 6: Changing Local Software Settings).

Other Ways to Connect and Disconnect USB Devices

Using the USB Devices tab is only one method of connecting and disconnecting USB devices.
UBox System Tray: Use the UBox System Tray feature without opening the UBox software.
Auto Connect: For improved printer sharing, use the Auto Connect feature to automatically connect and disconnect printers.
You can use the following methods instead:
Forced Device Disconnect: Forcibly disconnect a device that another user has left in use.
Single-User Device Connect: Use this mode to dedicate and automatically connect USB devices to only one computer.
UBox User Guide 20

Using the UBox System Tray

The UBox System Tray on the Windows taskbar contains icons that enable you to access the following functions quickly and easily:
Access the UBox settings.
Configure Auto Connect.
Connect to and disconnect from USB devices on your UBox.
To use the system tray:
Using USB Devices on the Network
1. Find the Lantronix UBox System Tray icon
. The System Tray is in the lower
right corner of your screen (next to the time).
Figure 4-4. System Tray
2. Right-click the UBox application icon . A menu displays.
Figure 4-5. System Tray Menu
3. Select the desired function:
UBox User Guide 21
Using USB Devices on the Network
About Lantronix UBox
UBox Settings
Auto Connect Settings
Connect to devices
Exit
Opens a window that displays the currently installed software version.
Opens the Lantronix UBox application.
Opens the Auto Connect window to configure your printers for Auto Connect mode.
Allows you to connect to available USB devices. To connect, select your device from the list. USB devices connected to your computer have a check mark next to them. USB Devices connected to other computers do not show.
Quits the Lantronix UBox System Tray and disables the Auto Connect feature.

Auto Connecting Printers

This feature automatically connects and disconnects printers whenever you have a print job queued. This gives you a printing experience that is similar to using a print server.
The Auto Connect feature for printers actually connects just the printer component of a compound device regardless of what the separate compound devices is set to. This cuts down on the amount of connections needed before printing. (See Compound
Devices on page 20.)
Auto Connect is only enabled in the Multi-User Connect Mode.

Before You Begin

Before you begin, please make sure that you have installed and connected your printer using the Lantronix UBox's USB Devices tab (see Connecting Your USB
Device on page 15).
UBox User Guide 22
Using USB Devices on the Network
Figure 4-6. Epson Printer Connected
To use the auto connect feature:
1. Select the printer on the USB Devices tab and do one of the following:
Right-click the UBox icon in the system tray and select Auto Connect
Settings.
Click the Auto Connect Settings button in the lower right corner.
The Lantronix UBox Auto Connect window opens.
UBox User Guide 23
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