Lantronix SLSLP400PS201 User Manual

0 (0)

Spider™ and SpiderDuo®

KVM-over-IP Devices User Guide

Part Number 900-495

Revision G November 2013

Copyright and Trademark

© 2013 Lantronix, Inc. All rights reserved. No part of the contents of this book may be transmitted or reproduced in any form or by any means without the written permission of Lantronix.

Lantronix and SpiderDuo are registered trademarks of Lantronix, Inc. in the United States and other countries. Detector and Spider are trademarks of Lantronix, Inc.

Windows and Internet Explorer are registered trademarks of Microsoft Corporation. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. Chrome is a trademark of Google, Inc. Opera is a trademark of Opera Software ASA Corporation Norway. Safari is a registered trademark of Apple, Inc. All other trademarks and trade names are the property of their respective holders.

LINUX GPL Compliance

Certain portions of source code for the software supporting the Lantronix® Spider™ family are licensed under the GNU General Public License (GPL) as published by the Free Software Foundation and may be redistributed and modified under the terms of the GNU GPL. A machine readable copy of the corresponding portions of GPL licensed source code is available at the cost of distribution.

Such source code is distributed WITHOUT ANY WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.

A copy of the GNU General Public License is available on the Lantronix web site at http://www.lantronix.com/ or by visiting http://www.gnu.org/copyleft/gpl.html. You can also obtain it by writing to the Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 021111307 USA.

Warranty

For details on the Lantronix warranty replacement policy, go to www.lantronix.com/support/warranty.

Contacts

Lantronix, Inc. Corporate Headquarters

167 Technology Drive

Irvine, CA 92618, USA

Toll Free: 800-526-8766

Phone: 949-453-3990

Fax: 949-453-3995

Technical Support

Online: www.lantronix.com/support/

Sales Offices

For a current list of our domestic and international sales offices, go to the Lantronix web site at www.lantronix.com/about/contact.

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

2

Disclaimer and Revisions

Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his or her own expense, will be required to pay for to take whatever measures may be required to correct the interference.

This equipment has been tested and found to comply with the limits for Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this User Guide, may clause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which case the user will be required to correct the interference at his own expense.

The user is cautioned that changes and modifications made to the equipment without approval of the manufacturer could void the user’s authority to operate this equipment.

Changes or modifications to this device not explicitly approved by Lantronix will voids the user's authority to operate the device.

Documentation Changes

The information in this guide may change without notice. The manufacturer assumes no responsibility for any errors that may appear in this guide. For the latest revision of product documents, please check our online documentation at www.lantronix.com/support/documentation.

Revision History

Date

Rev.

Comments

 

 

 

March 2007

A

Initial Document

 

 

 

November 2007

B

Changed baud rate default to 9600; added Detector utility for assigning IP

 

 

address; added ability to enable drive redirection, configure backup/restore,

 

 

and reset factory defaults; introduced a CLI and commands.

 

 

 

April 2008

C

Added Direct KVM; KVM-only mode; Spider device network web page;

 

 

ability to preserve network settings for factory defaults; country code

 

 

support; iGoogle gadget; instructions for using the mounting kit.

 

 

 

May 2009

D

Updated to firmware version 2.2, VIP access.

 

 

 

September 2009

E

Updated and added SpiderDuo.

 

 

 

March 2010

F

Updated to firmware version 3.01.

 

 

 

November 2013

G

Updated product name and trademark information. Removed mention of

 

 

ManageLinx, VIP and DSM.

 

 

 

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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Table of Contents

Copyright and Trademark ____________________________________________________2 LINUX GPL Compliance _____________________________________________________2 Warranty _________________________________________________________________2 Contacts _________________________________________________________________2 Sales Offices ______________________________________________________________2 Disclaimer and Revisions ____________________________________________________3 Documentation Changes _____________________________________________________3 Revision History ___________________________________________________________3 List of Figures ____________________________________________________________10 List of Tables ____________________________________________________________12

1: About This Guide

13

Chapter and Appendix Summaries ____________________________________________13 Conventions _____________________________________________________________14 Additional Documentation ___________________________________________________15

2: Overview

16

Spider Overview __________________________________________________________16 Features _____________________________________________________________16 Functionality __________________________________________________________17 System Configuration and Cables _________________________________________17 Technical Specifications _________________________________________________19

SpiderDuo Overview _______________________________________________________20 Features _____________________________________________________________20 Functionality __________________________________________________________20 System Configuration and Cables _________________________________________21 Technical Specifications _________________________________________________22

Product Information Label ___________________________________________________23

3: Installing the Spider Device

25

Package Contents _________________________________________________________25 Installing the Spider ________________________________________________________25 Detector Installation and IP Address Reset _____________________________________28 Target Computer Setup _____________________________________________________30 Video Resolutions and Refresh Rates Configuration ___________________________31 Mouse-to-Cursor Synchronization _________________________________________31 Telnet/SSH Connections to Serial Ports _____________________________________32 Cable Connections for KVM and USB ______________________________________32 Device Failure or Cable Break in the Daisy Chain __________________________32

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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Client Server Setup ________________________________________________________33 Network Environment ______________________________________________________33 Spider Power _____________________________________________________________33

4: Installing the SpiderDuo Device

34

Package Contents _________________________________________________________34 Installing the SpiderDuo ____________________________________________________34 Detector Installation and IP Address Reset _____________________________________37 Target Computer Setup _____________________________________________________39 Video Resolutions and Refresh Rates Configuration ___________________________40 Mouse-to-Cursor Synchronization _________________________________________40 Telnet/SSH Connections to Serial Ports _____________________________________41 Cable Connections for KVM and USB ______________________________________41 Power Sequencing _____________________________________________________41 Client Server Setup ________________________________________________________41 Network Environment ______________________________________________________42 PCU Power ______________________________________________________________43

5: Web Browser Access

45

Accessing the KVM Console _________________________________________________45

6: Remote System Control

46

Overview ________________________________________________________________46 Remote Console Window ___________________________________________________46 Main Viewport and Scroll Bars ___________________________________________47 Button Keys __________________________________________________________47 Toolbar ______________________________________________________________47 Options ______________________________________________________________48 Information Bar - Connection _____________________________________________48 Information Bar - Resolution ______________________________________________48 Information Bar - Network Traffic __________________________________________48

Concurrent Access State

________________________________________________48

Monitor Only State

_____________________________________________________48

Exclusive Access

______________________________________________________48

Basic Remote Console Operation _____________________________________________49

Auto Video Adjustment

_________________________________________________50

Screen Display Adjustments ______________________________________________50 Fast Sync and Intelligent Sync ____________________________________________50 Single and Double Mouse Modes __________________________________________50 Local Cursor __________________________________________________________50 Optimizing Video __________________________________________________________51 Auto and Manual Video Adjustment ________________________________________51

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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Clock and Phase ______________________________________________________51 Video Encoding _______________________________________________________51 Scaling Target Video to Client Resolution ___________________________________52 Keyboard Functions _______________________________________________________52 Soft Keyboard _________________________________________________________52 Local Keyboard ________________________________________________________52 Hotkeys ______________________________________________________________52 Other Remote Console Functions _____________________________________________53 Monitor Only __________________________________________________________53 Exclusive Access ______________________________________________________53 Screenshot to Clipboard _________________________________________________53 Refresh Video _________________________________________________________53 Telnet/SSH ______________________________________________________________53 Set up and Enable _____________________________________________________53 Passthrough Use ______________________________________________________54 Telnet Console Use ____________________________________________________54

7: Interfaces

56

Network Settings __________________________________________________________56 Network Basic Settings __________________________________________________57 Lan Interface Settings ___________________________________________________58 IPv6 Settings (Firmware v3.0 or higher) _____________________________________58 Miscellaneous Network Settings ___________________________________________58

Serial Port Settings ________________________________________________________60 KVM Console Settings _____________________________________________________61 KVM Console Settings __________________________________________________62 Transmission Encoding _________________________________________________63 KVM Console Type _____________________________________________________63 KVM Console Deployment _______________________________________________63 Miscellaneous KVM Console Settings ______________________________________63 Mouse Hotkey _________________________________________________________64 KVM Console Virtual Keys _______________________________________________64 Keyboard/Mouse __________________________________________________________65 Keyboard/Mouse Settings _______________________________________________66 Keyboard Model _______________________________________________________66 Key Release Timeout ___________________________________________________66 Country Code _________________________________________________________66 USB Mouse Type ______________________________________________________67 Mouse Speed _________________________________________________________67 Video ___________________________________________________________________68 Virtual Media _____________________________________________________________69 Virtual Media Active Image _______________________________________________70 Drive Redirection ______________________________________________________70

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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Virtual Media Options ___________________________________________________71 Image on Windows Share _______________________________________________71 Floppy Image _________________________________________________________72 Connecting to a Redirected Drive __________________________________________73 User Interface Settings _____________________________________________________75

8: User Accounts

76

Local vs. Remote Authentication ______________________________________________76 Local User Management ____________________________________________________76 Modifying Passwords ___________________________________________________76 User and Group Management ____________________________________________77 User Management __________________________________________________78 Group Management _________________________________________________79

User Permissions _________________________________________________________79 Remote Authentication _____________________________________________________80 LDAP _______________________________________________________________81 RADIUS _____________________________________________________________82

9: Services

83

Date/Time _______________________________________________________________83 Security _________________________________________________________________84 HTTP Encryption ______________________________________________________85 Login Limitations _______________________________________________________85 KVM Encryption _______________________________________________________85 Group Based System Access Control ______________________________________86 Authentication Limitation ________________________________________________86 Certificate _______________________________________________________________87 Event Log _______________________________________________________________89 Event Log Targets _____________________________________________________89 Event Log Assignments _________________________________________________90 SNMP __________________________________________________________________90 KVM Search _____________________________________________________________92 Power Management _______________________________________________________93 SpiderDuo Power Control Unit ____________________________________________94 Wake-On LAN ________________________________________________________94 Enable WOL __________________________________________________________95 Remove Entries, Reset to Defaults, or Reset _________________________________95

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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10: Maintenance

96

Device Status ____________________________________________________________96 Configuration _____________________________________________________________97 Update Firmware __________________________________________________________99 View Event Log ___________________________________________________________99 Unit Reset ______________________________________________________________100 iGoogle Gadgets _________________________________________________________101

11: Command Reference

104

Command Syntax ________________________________________________________104 Command Help _______________________________________________________105 Tips ________________________________________________________________105 Configuration Commands __________________________________________________105 Connect Commands ______________________________________________________107 User Group Commands ___________________________________________________112 OEM Customization Commands _____________________________________________115 Power Commands ________________________________________________________115 Serial Port Commands ____________________________________________________116 WOL (Wake on LAN) Commands ____________________________________________116 USB Host Disk Commands _________________________________________________117 Reboot Commands _______________________________________________________118 Diagnostic Commands ____________________________________________________118 Group Permissions _______________________________________________________118

Appendix A: Troubleshooting

120

Appendix B: Virtual Media Example

122

Goal ___________________________________________________________________122 Step 1 – Prepare the VM Server _____________________________________________122 Step 2 – Enable Virtual Media ______________________________________________123 Step 3 – Use the Virtual Media ______________________________________________125

Appendix C: Supported Resolutions and Refresh Rates

127

Appendix D: Mounting Bracket Kit

128

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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Appendix E: PCU Safety Information

130

Cover __________________________________________________________________130 Power Plug _____________________________________________________________130 Input Supply ____________________________________________________________130 Grounding ______________________________________________________________130 Fuses _________________________________________________________________130

Appendix F: Technical Support

131

Technical Support US __________________________________________________131

Technical Support Europe, Middle East, Africa

______________________________131

Appendix G: Compliance

132

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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List of Figures

Figure 2-1 Spider System Configuration _______________________________________________18 Figure 2-2 Spider Cable Dimensions _________________________________________________18 Figure 2-4 SpiderDuo System Configuration ___________________________________________21 Figure 2-5 SpiderDuo PS/2 Cable Dimensions__________________________________________21 Figure 2-6 SpiderDuo USB Cable Dimensions __________________________________________22 Figure 2-8 Spider Family Product Information Label______________________________________24 Figure 3-1 Spider RS-232 Serial Port and Pinouts _______________________________________26 Figure 3-3 Spider Login Window_____________________________________________________27 Figure 3-4 Spider Prompts _________________________________________________________27 Figure 3-5 Spider RJ45 Ethernet and Cascade Ports_____________________________________28 Figure 3-6 Lantronix Detector Window ________________________________________________28 Figure 3-7 Detector Device List Window_______________________________________________29 Figure 3-8 Network Settings Window _________________________________________________30 Figure 4-1 SpiderDuo RJ45 Port and Power Connector ___________________________________35 Figure 4-2 SpiderDuo Local KVM, USB, Computer Input and Serial Ports_____________________36 Figure 4-4 SpiderDuo Welcome Screen _______________________________________________36 Figure 4-5 SpiderDuo Default IP Configuration Screen ___________________________________36 Figure 4-6 Lantronix Detector Window ________________________________________________38 Figure 4-7 Detector Device List Window_______________________________________________38 Figure 4-8 Network Settings Window _________________________________________________39 Figure 4-10 PCU Layout and Dimensions______________________________________________43 Figure 5-1 Spider device Home Page_________________________________________________45 Figure 6-1 Remote Console Window Components_______________________________________47 Figure 6-2 Remote Console Window _________________________________________________49 Figure 6-3 Remote Console Toolbar__________________________________________________49 Figure 6-4 Login Screen ___________________________________________________________55 Figure 7-1 Spider Network Settings Web Page _________________________________________57 Figure 7-2 SpiderDuo Serial Port Settings Page_________________________________________60 Figure 7-3 User Remote Console Settings Page ________________________________________62 Figure 7-4 Keyboard/Mouse Settings _________________________________________________65 Figure 7-5 Keyboard/Mouse Settings Page B___________________________________________68 Figure 7-6 Miscellaneous Video Settings Page _________________________________________69 Figure 7-7 Virtual Media Page ______________________________________________________70 Figure 7-8 Virtual Media Active Page _________________________________________________72 Figure 7-9 Virtual Media Active Image ________________________________________________73

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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Figure 7-10 Drive Redirection Window ________________________________________________74 Figure 7-11 Drive Redirect Buttons___________________________________________________74 Figure 7-12 Select Drive Redirect Window _____________________________________________74 Figure 7-13 Enable Write Support Window_____________________________________________74 Figure 7-14 Local Drive Browser Window______________________________________________75 Figure 7-15 Drive Redirection Established Window ______________________________________75 Figure 7-16 User Interface Settings Page______________________________________________75 Figure 8-1 Change Password Page __________________________________________________77 Figure 8-2 Configure User Page _____________________________________________________78 Figure 8-3 User Permissions Page ___________________________________________________79 Figure 8-4 Authentication Page______________________________________________________81 Figure 9-1 Date/Time Settings Page__________________________________________________83 Figure 9-3 Security Settings Page ___________________________________________________85 Figure 9-4 Certificate Signing Request Page ___________________________________________87 Figure 9-5 Event Log Page _________________________________________________________89 Figure 9-6 SNMP Settings Page _____________________________________________________91 Figure 9-7 KVM Search Page _______________________________________________________93 Figure 9-8 Power Management Page _________________________________________________94 Figure 10-1 Device Status Page _____________________________________________________96 Figure 10-3 Configuration Page _____________________________________________________98 Figure 10-4 Update Firmware Page __________________________________________________99 Figure 10-5 Event Log Page _______________________________________________________100 Figure 10-6 Unit Reset Page_______________________________________________________101 Figure 10-7 iGoogle Gadget Page __________________________________________________103

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

11

List of Tables

Table 1-1 Chapter/Appendix and Summary ____________________________________________13 Table 1-2 Conventions Used in This Book _____________________________________________14 Table 2-3 Spider Technical Specifications _____________________________________________19 Table 2-7 SpiderDuo Technical Specifications _________________________________________22 Table 3-2 Spider LEDs ____________________________________________________________27 Table 4-3 SpiderDuo Indicator LEDs _________________________________________________36 Table 4-9 Extended Length Cables __________________________________________________41 Table 9-2 Date/Time Settings ______________________________________________________84 Table 10-2 Device Status Settings ___________________________________________________97 Table 11-1 Action and Category ___________________________________________________104

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

12

1:About This Guide

This guide describes how to install, configure, use, and update the Lantronix® Spider™ and SpiderDuo® distributed keyboard, video, and mouse (KVM) -over-IP devices. It describes how to remotely and securely provide monitoring and control of one target computer system by one or more remote users.

This chapter contains the following sections:

Chapter and Appendix Summaries

Conventions

Additional Documentation

Note: The information contained in this guide apply to the Spider and SpiderDuo devices unless otherwise noted.

Chapter and Appendix Summaries

Table 1-1 lists and summarizes each chapter and appendix.

Table 1-1 Chapter/Appendix and Summary

Chapter/Appendix

Summary

 

 

Chapter 2: Overview

Describes the Spider and SpiderDuo features and supported

 

protocols.

 

 

Chapter 3: Installing the Spider Device

Provides technical specifications; describes connection

 

formats and power supplies.

 

 

Chapter 4: Installing the SpiderDuo

Provides technical specifications; describes connection

Device

formats and power supplies.

 

 

Chapter 5: Web Browser Access

Describes method to access the Web browser.

 

 

Chapter 6: Remote System Control

Describes the remote system control.

 

 

Chapter 7: Interfaces

Provides instructions for configuring network ports, firewall and

 

routing settings, and date and time.

 

 

Chapter 8: User Accounts

Provides instructions for configuring user accounts.

 

 

Chapter 9: Services

Provides instructions for configuring services, such as date

 

and time, security settings, and certificates.

 

 

Chapter 10: Maintenance

Provides instructions for upgrading firmware, viewing system

 

logs and diagnostics, generating reports, and defining events.

 

Includes information about web pages and commands used to

 

shut down and reboot the Spider and SpiderDuo devices.

 

 

Chapter 11: Command Reference

Lists and describes all of the commands available on the

 

Spider or SpiderDuo Device command line interface

 

 

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

13

 

 

1: About This Guide

 

Table 1-1 Chapter/Appendix and Summary (continued)

 

 

 

 

Chapter/Appendix

Summary

 

 

 

 

Appendix A: Troubleshooting

Describes troubleshooting methods.

 

 

 

 

Appendix B: Virtual Media Example

Gives examples of virtual media.

 

 

 

 

Appendix C: Supported Resolutions and

Lists the resolutions and refresh rates that are supported.

 

Refresh Rates

 

 

 

 

 

Appendix D: Mounting Bracket Kit

Describes how to mount the Spider or SpiderDuo Device in a

 

 

rack.

 

 

 

 

Appendix E: PCU Safety Information

Provides PCU safety information.

 

 

 

 

Appendix F: Technical Support

Lists technical support telephone and fax numbers.

 

 

 

 

Appendix G: Compliance

Provides information about the Spider and SpiderDuo device

 

 

compliance with industry standards.

 

 

 

Conventions

Table 1-2 lists and describes the conventions used in this book.

 

Table 1-2 Conventions Used in This Book

 

 

Convention

Description

 

 

Bold text

Default parameters.

 

 

Brackets [ ]

Optional parameters.

 

 

Angle Brackets < >

Possible values for parameters.

 

 

Pipe |

Choice of parameters.

 

 

 

Warning

Warning:

Before you work on any equipment, you must be aware

 

of the hazards involved with electrical circuitry and familiar with

 

standard practices for preventing accidents.

 

 

Note

Note: Notes contain helpful suggestions, information, or references to

 

material not covered in the publication.

 

 

 

Caution

Caution:

You might do something that could result in faulty

 

equipment operation, or loss of data.

 

 

Screen Font

CLI terminal sessions and examples of CLI input.

(Courier New)

 

 

 

 

 

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

14

1: About This Guide

Additional Documentation

Visit the Lantronix web site at www.lantronix.com/support/documentation for the latest documentation and the following additional documentation:

Spider View User Guide—Details instructions on using the Spider View utility.

Spider Quick Start Guide—Provides an overview of using the Spider device.

SpiderDuo Quick Start Guide—Provides an overview of using the SpiderDuo.

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

15

2:Overview

Lantronix Spider and SpiderDuo distributed KVM-over-IP devices are designed to remotely and securely provide monitoring and control of one target computer system by one or more remote users. The remote user (client) accesses the Spider or SpiderDuo device over a local or wide area network connection using a standard web browser.

Spider and/or SpiderDuo device is an evolution of the traditional remote KVM device into a compact package. It is light enough to be cable-supported from the back of a server and takes up no rack space.

Both devices differ from other KVM-over-IP devices in several ways. Unlike rack mounted KVM- over-IP devices, the allocation of one Spider device per computer allows add-as-you-grow scalability and guarantees non-blocked BIOS-level access to mission-critical servers regardless of the number of remote users or servers that need access.

This chapter contains the following sections:

Spider Overview

SpiderDuo Overview

Product Information Label

Note: The terms Remote Console and KVM Console are synonymous and used interchangeably throughout the User Guide.

Spider Overview

The Spider device features, functionality, system configuration and cables, and technical specifications are described in the following sections:

Features

Functionality

System Configuration and Cables

Technical Specifications

Features

The Spider device is unique in that it is low-enough in power consumption to be powered from the attached server. The color-coded cable plugs for the keyboard, mouse, USB port and video are designed to plug directly into the target server. An optional external AC/DC power supply is available.

It uses Lantronix SwitchPort+ technology to incorporate two hardware-switched Ethernet ports, one for the primary network connection and the second for daisy-chaining Spider devices, or aggregating other Ethernet connections (for example, a dedicated management LAN port on the controlled system). This provides a cost-effective solution in environments in which numerous cable drops and distance limitations are challenging when adding servers.

The Spider device comes in the following four models:

One model with both PS/2 and USB keyboard and mouse interfaces (software selectable)

One model for USB-only systems

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

16

2: Overview

One model with cable length of 21”

One model with cable length of 58”

Secure, full BIOS-level control of remote servers over an IP network

Space–saving “zero footprint” package attaches directly to the server that saves rack space

Flexible 1–port design allows growth

Guaranteed non-blocked access to remote servers that ensures lowest “cost-per-remote user”

Browser–based, no client software or special licensing required

Virtual Media support allows local drive (floppy, CD, hard drive, USB stick) sharing with a remote server or remote installation of an OS from an .ISO image

Direct KVM minimizes the number of clicks to the remote–server console

Built-in RS-232 serial port that can be configured for serial console pass-through or remote dial-in access

Ideal for distributed IT system environments such as small branch offices, campuses, test labs, and server hosting environments

Server-powered design - no external power supply required

Lantronix SwitchPort+ technology allows Spider devices to be cascaded or share a host Ethernet connection

Functionality

The Spider device captures the video output from the attached computer, compresses and sends it over the network to a Java KVM console window launched by the browser or to a command line interface on the user system, which displays a replica of the server video output on the user monitor.

The Spider device also uses Java KVM coaxnsole to accept keystrokes and mouse movements on the user system; recognizes those intended for the target computer; transmits the keystrokes and mouse movements; and emulates a physically attached keyboard and mouse.

Note: The Spider device supports up to 1600 x 1200 resolution at 60 Hz if its hardware revision is G22, G23, E21 or higher. If the Spider device hardware is an earlier revision, it will only support resolutions up to 1280 x 1024 at 60 Hz. The hardware revision number can be found on the Product Information Label as shown in Figure 2-8.

System Configuration and Cables

Figure 2-1 shows the Spider system configuration, and Figure 2-2 shows the cable dimensions.

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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Lantronix SLSLP400PS201 User Manual

2: Overview

Figure 2-1 Spider System Configuration

Figure 2-2 Spider Cable Dimensions

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2: Overview

Technical Specifications

Table 2-3 lists the components and general specifications.

Table 2-3 Spider Technical Specifications

Component

Specification

 

 

Security

IP Source Address Filtering

 

Remote Authentication: LDAP, RADIUS, Active Directory

 

User/Group management with permissions control

 

Configurable port numbers (HTTP, HTTPS, Telnet, SSH)

 

Selective disable of Telnet/SSH

 

Secure encryption of keyboard, mouse, and video data

 

AES used as cipher for SSH/SSL communications

 

 

Target Server Requirements

Multiple Operating Systems supported: Windows 98/2000/2003/

 

XP/Vista, Unix, Linux, or MAC OSX 10

 

Power/keyboard/mouse: 2 USB ports; or 1 USB and 1 PS/2

 

keyboard and 1 PS/2 mouse connector

 

Video Interface: HD15 VGA video output

 

Note: The Spider device supports up to 1600 x 1200 resolution at 60

 

Hz if its hardware revision is G22, G23, E21 or higher. If the Spider

 

device hardware is an earlier revision, it will only support up to 1280 x

 

1024 resolution at 60 Hz. The hardware revision number can be found

 

on the Product Information Label as shown in Figure 2-8.

 

 

Client System Requirements

SUN Java Runtime Environment (JRE) 1.4 or later

 

 

Optional Items

Replacement mounting bracket kit (see Chapter 4: Mounting

 

Bracket Kit )

 

Optional DC power supply with international adapters (100-

 

240VAC, 50-60 Hz; 5 VDC @ 1A; USB “Mini-B” Type jack)

 

 

Interfaces

Network: One 10/100Base-T Ethernet Port with activity indicators

 

(RJ45)

 

Cascade: One 10/100Base-T Ethernet Port with activity indicators

 

(RJ45)

 

Serial: RS-232, up to 115,200 bps

 

Keyboard/Mouse: PS/2 or USB

 

Video: HD15 VGA

 

 

Power Requirements

Input: 5 VDC @ .8A max. (server powered)

 

Optional Auxiliary DC power supply available for redundancy

 

 

Environmental

Operating: 0º to 45º C (32º to 115º F)

 

Storage: -20º to 70º C (-4º to 158º F)

 

Humidity: 0 to 95% RH (non-condensing)

 

Heat Dissipation: 4 Watts (14 BTU/hr)

 

 

Dimensions (H x W x D)

13.2 x 5.8 x 3.1 cm (5.2 x 2.3 x 1.2 in) (See Figure 2-2 for cable

 

dimensions.)

 

 

Weight

185g (6.6 oz)

 

 

Shipping Weight

.5 kg (1.0 lbs)

 

 

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

19

2: Overview

SpiderDuo Overview

The SpiderDuo features, functionality, system configuration and cables, and technical specifications are described in the following sections:

Features

Functionality

System Configuration and Cables

Technical Specifications

Features

SpiderDuo provides secure, remote KVM and over-IP capabilities as well as transparent local access. Coupled with the optional single port power control unit (PCU), remote users can also initiate system reboots over the network. SpiderDuo allows complete local, plus remote management of the host machine anytime,from virtually anywhere.

It has one model with both PS/2 and USB keyboard and mouse interfaces (software selectable), and one model for USB-only systems. It has the following features:

Secure, full BIOS-level control of remote servers over an IP network

Space–saving “zero footprint” package attaches directly to the server that saves rack space

Flexible 1–port design allows growth

Guaranteed non-blocked access to remote servers that ensures lowest “cost-per-remote user”

Browser–based, no client software or special licensing required

Virtual Media support allows local drive (floppy, CD, hard drive, USB stick) sharing with a remote server or remote installation of an OS from an .ISO image

Direct KVM minimizes the number of clicks to the remote–server console

Built-in RS-232 serial port that can be configured for serial console pass-through or remote dial-in access

Ideal for distributed IT system environments such as small branch offices, campuses, test labs, and server hosting environments

Local access and up to 8 simultaneous remote users

Optional power control unit (PCU)

Functionality

The SpiderDuo provides local access for distributed server management in addition to the following functionality:

Captures the video output from the attached computer.

Compresses the video and sends it over the network to a Java KVM console window launched by the browser or to a command line on the user system, which draws a replica of the server video output on the user monitor.

Uses Java KVM console to accept keystrokes and mouse movements on the user system; recognize those intended for the target computer; transmit the keystrokes and mouse movements; and emulate a physically attached keyboard and mouse.

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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2: Overview

System Configuration and Cables

Figure 2-4 shows an SpiderDuo system configuration, Figure 2-5 shows the PS/2 cable dimensions, and Figure 2-6 shows the USB cable dimensions.

Figure 2-4 SpiderDuo System Configuration

Figure 2-5 shows the PS/2 cable dimensions.

Figure 2-5 SpiderDuo PS/2 Cable Dimensions

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

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2: Overview

Figure 2-6 shows the USB cable dimension.

Figure 2-6 SpiderDuo USB Cable Dimensions

Note: The PS/2 cables and USB cables cannot be mixed and matched with each other due to the unique properties of each. Use the cables that come with your SpiderDuo.

Technical Specifications

Table 2-7 lists the general components and the specifications.

Table 2-7 SpiderDuo Technical Specifications

 

 

Component

Specification

 

 

Security

Hardware based encryption of keyboard, mouse and video data

 

IP Source Address Filtering

 

Remote Authentication: LDAP, RADIUS, Active Directory

 

User/Group management with permissions control

 

Configurable port numbers (HTTP, HTTPS, Telnet, SSH)

 

Selective disable of Telnet/SSH

 

 

Target Server Requirements

Multiple Operating Systems supported: Windows 98/2000/2003/

 

XP/Vista, Unix, Linux, or MAC OSX 10

 

Power/keyboard/mouse: 2 USB ports; or 1 USB and 1 PS/2

 

keyboard and 1 PS/2 mouse connector

 

Video Interface: HD15 VGA video output (up to 1600 x 1200 at

 

60Hz)

Client System Requirements Internet Explorer 6.0+, Netscape 5.0+, Mozilla FireFox 1.0+, Safari 2.0+

PIII Processor equivalent or better (recommended)

Sun Java 2 Runtime Environment

Telnet/SSH client for command line (CLI) access

Spider™ and SpiderDuo® KVM-over-IP Device User Guide

22

 

 

2: Overview

 

Table 2-7 SpiderDuo Technical Specifications (continued)

 

 

 

 

Component

Specification

 

 

 

 

Optional Items

Replacement mounting bracket kit (See Chapter 4: Mounting

 

 

Bracket Kit .)

 

 

PS/2 extended length cable: 1500mm, (59 in.) part number 500-

 

 

199-R

 

 

USB extended length cable: 1500mm, (59 in.) part number 500-

 

 

200-R

 

 

 

 

Interfaces

Network: 10/100Base-T Ethernet Port with activity indicators

 

 

(RJ45)

 

 

Serial: RS-232, up to 115,200 bps for serial device pass-through,

 

 

unit configuration or PCU controller

 

 

USB

 

 

Local KVM connector

 

 

Computer input connector

 

 

 

 

Environmental

Operating: 0º to 45º C (32º to 115º F)

 

 

Storage: -20º to 70º C (-4º to 158º F)

 

 

Humidity: 0 to 95% RH (non-condensing)

 

 

Heat Dissipation: 4 Watts (14 BTU/hr)

 

 

 

 

Power Requirements

Input 5VDC 2A Wall Adaptor, part number 520-104-R.

 

 

 

 

Dimensions (H x W x D)

13.2 x 5.8 x 3.6 cm (5.2 x 2.3 x 1.4 in) (See Figure 2-5 (PS/2) and

 

 

Figure 2-6 (USB) for cable dimensions.)

 

 

 

 

Weight

USB: 269g (9.50 oz)

 

 

PS/2: 278g (9.80 oz)

 

 

 

 

Shipping Weight

1.5 kg (3.3 lbs)

 

 

 

Product Information Label

The Product Information Label on the back of the Spider family units contains the following information:

Bar code

Serial number

Revision number

Hardware address (also known as the Ethernet or MAC address)

Manufacturing code

Figure 2-8 shows the Product Information Label.

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2: Overview

Figure 2-8 Spider Family Product Information Label

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3:Installing the Spider Device

This chapter describes how to install the Lantronix Spider KVM-over-IP device. It contains the following sections:

Package Contents

Installing the Spider

Detector Installation and IP Address Reset

Target Computer Setup

Client Server Setup

Network Environment

Spider Power

For technical specifications of the Spider KVM-over-IP device, see Chapter 2: Overview.

Package Contents

In addition to the Spider distributed KVM -over-IP module, the package contains the following items:

Null modem DB9F to RJ45 serial cable (30.48 mm;120 in)

AC Power Cables (1830 ± 30 mm;72 ± 1.2 in)

Mounting kit (see Chapter 4: Mounting Bracket Kit)

Quick Start Guide

Note: An optional external AC/DC power supply is available.

Installing the Spider

Consider the following factors when planning the installation of the Spider device.

USB Keyboard and Mouse Interfaces—Provides better remote cursor tracking. Some older systems may not support USB devices or there may not be two USB ports available. In these cases, the PS/2-interface model may be required. You configure either interface by using the software.

Serial Ports—Performs the initial configuration to setup parameters and connects to a target COM port. It also allows remote users to Telnet or SSH to that port, eliminating the need for a separate box to perform serial command line management. The serial port can be used for PPP connections to the user interface so that remote users can use a modem or other serial interface. It can be the primary network connection or a backup connection in case the primary LAN connection is unavailable.

Optional Auxiliary DC Power Supply (Redundancy)—Overcomes the loss of power when the attached server goes down by using the auxiliary DC power supply connected to an independent AC power source. The Spider device will always have power regardless of the state of the server.

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3: Installing the Spider Device

Ethernet Ports—Connects to the LAN. The Spider device contains a hardware Ethernet switch that connects to the external ports and an internal CPU. The first port is required for network connection. The second port can be used for the following:

-Tie all of the Spider units in a rack together so that one network connection only is required. While this configuration is a “daisy” chain physically, logically each Spider device has its own IP address on the network. Because the Spider device data that comes from the end of the chain traverses all of the switches, latency increases and responsiveness degrades depending on the number of devices in the chain.

Lantronix recommends a maximum of 16 Spider devices in a chain. But, if the network switch that connects to the Spider device chain supports Spanning Tree, the first and last devices in the chain can connect to the same network switch to provide resilience against a single-point failure.

-Connect to the LAN management port on the server, so that an external management network can interface to the Spider device and the server by using one cable.

-Connect to the main LAN port on the server. If physical isolation of management and user data is not a concern, a single LAN cable can provide connectivity to the Spider device and server conserving a switch or router port.

-Aggregate any other Ethernet connection as a general-purpose switch port.

Batch vs. Individual Setup—Deploying a batch of Spider devices at once should be performed as a stage before attaching to the computers. The staging can be performed on a bench prior to configuration. Consider the following tips for configuring a batch of Spider devices:

-Keyboard, video, and mouse connections are not required for setup. All you need are a source of power and a serial connection to set up the network parameters, and an Ethernet connection to access the administration user interface.

-Tag each Spider device with its IP address or write it on the serial number label on the bottom.

Perform the following steps to install the Spider device and configure the initial network settings.

1.Plug the RJ45 cable into the Spider serial port which is shown in Figure 3-1. The RS-232 protocol is the standard for serial binary data signals.

Figure 3-1 Spider RS-232 Serial Port and Pinouts

Pinouts

 

1 RTS

(out)

2 DTR

(out)

3 TX

(out)

4 GND

 

5 GND

 

6 RX

(in)

7 DSR

(in)

8 CTS

(in)

2.Plug the DB9F cable into the serial (COM) port of a PC or laptop running a terminal emulator, for example, HyperTerminal. The default serial port settings are: 9600 bits per second, 8 data bits, no parity, 1 stop bit, no flow control.

3.Plug the Spider video, USB, and PS/2 keyboard and mouse cables into the target computer. The Spider device boots.

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3: Installing the Spider Device

4.The Pwr2 LED illuminates blue and the SysOK LED flashes green to indicate that the Spider device is booting. Bootup should complete within one minute. The SysOK LED stops flashing and remains illuminated. If you use the external power supply to boot, Pwr1 illuminates blue. lists the LED labels, colors, and actions.

 

 

Table 3-2 Spider LEDs

 

 

 

Label

Color

Action

 

 

 

Pwr1

Blue

Indicates adequate power from USB1 (external power supply first).

 

 

 

Pwr2

Blue

Indicates adequate power from USB2 or PS/2.

 

 

 

SysOK

Green

Blinks upon bootup. Steady when up and healthy.

 

 

 

Video

Green

Indicates that video (VSync) transmitting from server.

 

 

 

Unit ID

Orange

Indicates, when lit, to assist in finding unit.

 

 

 

5.When the bootup process completes, the terminal window displays the login prompt as shown in Figure 3-3.

Figure 3-3 Spider Login Window

6.To change the default IP auto configuration from DHCP to a static IP address, type config and press Enter.

7.At the IP autoconfiguration prompt, type none and press Enter.

8.Follow the prompts to enter the IP address, subnet mask, default gateway, and LAN interface information as shown in Figure 3-4.

Figure 3-4 Spider Prompts

9.Type Y and press Enter to accept the changes. The system takes several seconds to update the internal protocol stack and display the updated information. See Detector Installation and IP Address Reset on page 28 for more information about using Detector.

10.Plug an Ethernet cable connected to your network into the Ethernet port. The Lnk LED in the RJ45 illuminates. The RJ45 jack is shown in Figure 3-5.

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3: Installing the Spider Device

Figure 3-5 Spider RJ45 Ethernet and Cascade Ports

Detector Installation and IP Address Reset

The initial IP address gets assigned during bootup of the Spider device. To change it, use the Detector application. You can download Detector from Lantronix at http://www.lantronix.com/ support/downloads.html.

Note: Lantronix recommends that you run Detector from its CD or copy it to your local hard drive and run it from there rather than from a shared network drive. Otherwise you may get a security exception. If you must run the program from a shared network drive, you need to change your security settings using the .NET Framework Configuration or “caspol” tool.

Perform the following steps to install Detector.

1.Double-click detector2.exe on its CD. If you see this error message: "The application failed to initialize properly (0xc0000135),” click OK to terminate the application and install .NET Framework. Go to Step 2.

2.Copy the .NET Framework application from Lantronix at http://www.lantronix.com/support/ downloads.html or go to Microsoft and download the stand-alone executable file, Dotnetfx.exe. The file is at http://www.microsoft.com/downloads/ details.aspx?FamilyID=0856EACB-4362-4B0D-8EDD-AAB15C5E04F5&displaylang=en.

3.Double-click detector2.exe again. Detector gets installed successfully.

4.Open the Detector software. The Lantronix Detector window opens as shown in Figure 3-6.

Figure 3-6 Lantronix Detector Window

 

 

 

 

 

 

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3: Installing the Spider Device

5.Before searching for devices, go to the Timeout drop-down menu in the toolbar. Change the milliseconds for the search by clicking the number in the Timeout drop=down menu. The default is 3000.

6.Click the Search icon . A list of Lantronix Ethernet devices on the network displays as shown in Figure 3-7.

Figure 3-7 Detector Device List Window

7.Click to highlight the device that you want and click the Network Settings icon to change the IP address. The Enter Network Settings window displays the Device Type and MAC Address (Ethernet address) that identify the device as shown in Figure 3-8.

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3: Installing the Spider Device

Figure 3-8 Network Settings Window

8.Enter an unique and valid IP Address on your network and in the same subnet as your PC. There is no default.

9.Enter the subnet mask that is the network segment connected to the Spider device. To accept the default, leave blank.

10.Enter the default gateway that is the router IP address for your network. To accept the default, leave blank.

11.Click OK. A message confirms the network configuration.

12.Click OK.

13.Confirm the IP address change by clicking the Search icon . Find the device in this list and verify the IP address. You can access the device by using its new IP address.

Note: On the Interfaces Network page of the web interface, make sure Disable Setup Protocol is not selected in the Network Miscellaneous Settings section.

Target Computer Setup

Setting up the target computer involves ensuring that the video resolution and refresh rates are correct for the target computer monitor; that the mouse-to-cursor movement is sync’d properly; that the Telnet/SSH connections match the Spider device; and, that the cable connections are correct. Each of these items are discussed in more detail in the following:

Video Resolutions and Refresh Rates Configuration

Mouse-to-Cursor Synchronization

Telnet/SSH Connections to Serial Ports

Cable Connections for KVM and USB

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